2020
Trade Show From a distance
The exhibitors who provide essential products, solutions, and services to our hospitals could not meet you in person this year, because our hospital leaders and health care workers have been tirelessly working to face the many challenges posed by the COVID-19 pandemic. Here, we offer our Sponsors and Supporters a chance to connect with you from a distance. They have not wavered in their support of AHA, and we are grateful for their partnership.
DIAMOND LEVEL, p. 20 PLATINUM LEVEL, p. 25 SPECIALTY LEVEL, p. 27 GOLD LEVEL, p. 28 SILVER LEVEL, p. 28 BRONZE LEVEL, p. 31 SUPPORTERS, p. 31
ARKANSAS HOSPITALS | WINTER 2020 19
THANKS, DIAMOND LEVEL SPONSORS!
TAP INTO SUCCESS!
AHA
SERVICES
YOUR TRUSTED, IN-HOUSE BUSINESS CONSULTANT Join your fellow Arkansas Hospital Association members and tap into the carefully vetted business services offered through AHA Services, Inc.
INFORMATION Strategic Planning | Market Planning |
AHA membership means you don’t need to call in outside consultants when searching for business solutions. AHA Services, as a subsidiary of the AHA, is YOUR in-house consulting firm, trusted for years by hospitals of all sizes across the state, and ready to serve you.
Benchmarking | Patient Satisfaction |
Quality Measurement | Staffing Solutions | Translation Services
FINANCIAL
Offering business services at specially brokered rates to AHA member hospitals – that’s what we do. We bring you projectand/or department-specific consultations that help you connect with companies ALREADY VETTED, ALREADY PROVEN, HOSPITAL-SPECIFIC, and providing special rates for member hospitals.
WE COME TO YOU!
340B Program Management | 340B Contract
Pharmacy Program | 340B Split Billing | Accounts
Payable Solutions | Class Action Settlement Claim
Management | Supply Chain Services: Medical and Surgical
INSURANCE
Tina Creel and Liz Carder are dedicated to our member hospitals, connecting them with the specific help they need to meet today’s health care business challenges. Whether it’s in the area of Translation Services, Data Analytics, Insurance, Supply Chain Solutions, Staff Education and Certification, or Financial Services, Tina and Liz will help your hospital tap into vetted and proven resources and services as your hospital seeks to improve upon its success.
Employee Benefits Packages | Volunteer and Student Nursing
Coverage | Workers’ Comp | Liability Consulting | Property
SET UP AN APPOINTMENT TODAY
Reach us on the web, by email or phone. AHAServicesInc.com
EDUCATION Learning Management | Compliance Training | Common Orientation for Clinical
Rotation Programs | Competency and Performance Management
WORKFORCE Staffing Solutions | Supplemental Staffing Solutions | Online Healthcare Careers Portal | Executive Search and Interim Leadership Recruitment | Short Term Physician Specialties
Staffing, CRNA | Temporary Allied, Mid-Level Health Staffing | Permanent Physician, Allied
Health Staffing | Risk Assessments | Active Shooter Training | Patient Violence Management | Provider Enrollment Services 20 WINTER 2020 | ARKANSAS HOSPITALS 1 FALL 2020 | ARKANSAS HOSPITALS
TINA CREEL, PRESIDENT
AHA Services, Inc. TCreel@arkhospitals.org 501.224.7878
LIZ CARDER, ASSISTANT
AHA Services, Inc. LCarder@ arkhospitals.org 501.224.7878
DIAMOND LEVEL
Healthcare Division
IT’S TIME HOSPITALS AND PHYSICIANS GET A LITTLE T.L.C. OF THEIR OWN The healthcare division of BXS Insurance is the largest and most experienced group of medical professional liability and property specialists in Arkansas and one of the largest in the Southeast. We currently serve over 34 hospitals, over 2,300 physicians and hundreds of other healthcare providers. Most importantly, our expertise and broad access to markets offers maximum protection at the very best value.
COVERAGE WITH A PULSE
• Medical professional liability for hospitals, long-term care facilities, surgery centers, imaging centers, diagnostic and clinical laboratories and other freestanding healthcare facilities. • Specialized programs for group practices within networks. • Medical professional liability for physicians and surgeons of all specialties from individual, PHOs, IPAs and group practices within networks. • Managed Care Errors & Omissions Liability. • Directors’ and officers’ liability, employment practices liability, fiduciary and crime specific to healthcare exposures. • Specialized property protection tailored to meet the needs of high-valued facilities and complex exposures. • Automobile coverage for a wide range of healthcare vehicles, including emergency transport and mobile imaging units.
OUR HEALTHCARE INDUSTRY EXPERTISE INCLUDES:
• Exclusive companies: Our specialized focus, size and commitment gives us unique access to a broad range of companies for healthcare facilities in Arkansas — several of which are on an exclusive or preferred basis. We maintain constant communication with companies regarding trends and available coverages beneficial to health care providers and facilities. • In-house claims staff available 24/7: Having expert claim representatives with local knowledge of plaintiff and defense attorneys, jurisdiction and claim values with 24/7 availability is one of the most valuable benefits of teaming with BXS Insurance. In fact, several companies use our staff to service claims because of our expertise, local presence, and in-depth understanding of the changing legal environment in Arkansas and the Southeast. • In-house account management team with extensive healthcare underwriting expertise. • Third-party administrative services for medical professional, general liability, and workers’ compensation self-insured programs. • Comprehensive management of your self-insured program: BXS Insurance has structured, and currently manages, self-insured trusts related to medical professional, general liability, and workers’ compensation.
BXS Insurance – Arkansas Healthcare Division is a sponsored service provider of AHA Services, Inc. BXS Insurance – Risk Management Resources Division is the third-party administrator for the Arkansas Hospital Association's Workers’ Compensation Self-Insured Trust. BXSI Contact: Bill Birch, Sr. Vice President – Risk Consultant Email: bill.birch@bxsi.com; Phone: (501) 614-1170
ARKANSAS HOSPITALS | WINTER 2020 21
DIAMOND LEVEL
Thoughtful approaches, real outcomes. Your patients have choices among healthcare providers. When considering quality of care, they look at your staff as well as your facilities. The national Healthcare Practice group at Gallagher is dedicated to helping you build a better workplace—one which will inspire your employees and clinicians to give their personal and professional best to the community they serve. Our comprehensive set of boutique consulting practices are designed to address the different needs of your executive, clinical and support staff and our focus on organizational as well as individual wellbeing helps you foster a culture of loyalty and pride. Loyal and proud employees will accelerate quality and customer service improvements which drive revenue. Loyal and proud employees will also increase their own use of domestic facilities and providers which reduce costs. The end result is a holistic approach that mitigates cost and risk while supporting your organizational growth goals and aligning the interests of employees, clinicians and the community you serve.
Firsthand knowledge from bedside to boardroom.
Gallagher solutions are backed by real-world experience. Senior leaders in our Healthcare Practice are former health system executives, physicians, and nurses. Our consultants engage with the decision makers at thousands of healthcare clients each year and our compliance experts pore through thousands of pages of regulations each year. Our data analytics draw on a claims data warehouse fed by over three dozen payers covering millions of lives, and our strategy and plan design benchmarking data draws on information provided by over 400 healthcare clients.
Integrity, compassion and real results.
Talk to a Gallagher advisor today. Learn how our national Healthcare Practice can help you create a sustainable total rewards program that helps you compete for top talent, maintain a sustainable cost structure, and leverages incentives in support of evolving organizational goals.
Strengthen your organization with the Gallagher Better WorksSM approach: • Leverage health data and targeted communications so employees can improve their physical and emotional wellbeing, leading to better quality care and customer service • Enhance career wellbeing using clearly articulated and supported career development paths • Promote better financial wellbeing with a secure environment for employees to save and plan for the future • Protect organizational wellbeing by reducing benefits spending through custom networks and richer claims reimbursement • Establish HR as a strategic partner through documenting clinical quality improvement under the employer’s medical plan
Consulting and insurance brokerage services to be provided by Gallagher Benefit Services, Inc. and/or its affiliate Gallagher Benefit Services (Canada) Group Inc. Gallagher Benefit Services, Inc. is a licensed insurance agency that does business in California as “Gallagher Benefit Services of California Insurance Services” and in Massachusetts as “Gallagher Benefit Insurance Services.” Neither Arthur J. Gallagher & Co., nor its affiliates provide accounting, legal or tax advice.
6325 Ranch Dr., Little Rock, AR 72223 | 501.485.3075 Merlin Hagan Area Vice President merlin_hagan@ajg.com
22 WINTER 2020 | ARKANSAS HOSPITALS
Chris Newkirk Area Vice President chris_newkirk@ajg.com
providing the most qualified
healthcare staff when and where they’re needed. Throughout the COVID-19 pandemic,
hourly rates are necessary. Hospitals across the country are competing with other states that are also surging and need staff. The hourly rate must increase for your jobs to get competitive consideration.
facilities across the country
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process. Hospitals can’t wait for based on each hospital’s unique needs, the next scheduled orientation to bring which means healthcare staff is quickly staff on board. Consider an expedited mobilized. You are always in control and process that allows you to bring on staff we are accountable. quicker. Provide a guarantee of 48 hours Accept that clinical higher Allow the Qualivis teamthan per week. This will ultimately normal hourly rates are to conduct candidate interviews. allow you to useHospitals fewer temporary staff necessary. across Our team of more than 30 clinical leadersthe and provide relief for your core staff. country competing runs pointare on clinical interviewswith and other Offer an expedited orientation states thator are also surging and makes offers recommendations process. Hospitals can’t wait for Whether or not your member hospitals based on each hospital’s uniquerate needs,must need staff. The hourly the next scheduled to bring are currently facing orientation a surge in healthcare which meansfor healthcare is quickly increase your staff jobs to get staff on board. expedited staffing needs, Consider having anan accountable mobilized. You consideration. are always in control and competitive process within that allows bring on staff partner reachyou is ato good idea. we are accountable. quicker.
DIAMOND LEVEL
Practices for Filling Crisis Jobs Best BEST Practices PRACTICES for Filling FOR Crisis Jobs Best FILLING Practices JOB forCRISIS Filling Crisis Jobs
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To learn more about our crisis response HOSPITALS | WINTER staffing, ARKANSAS or to discuss your needs, contact2020 23 your Qualivis account specialist. If you
DIAMOND LEVEL
“WHO WE ARE”: TGA Solutions has been serving healthcare
providers for more than a decade. TGA has successfully increased revenue deriving from both Third-Party Liability and Workers' Compensation claim recovery.
“WHAT WE OFFER”: Third-Party Liability and Workers'
Compensation claim recovery services. TGA Solutions increases revenue while lowering accounts receivable days. TGA claim recovery services are tailored for each hospital because TGA recognizes that the community served by each hospital is unique.
“WHY US”: TGA Solutions has proven expertise acting as an extension
of a hospital's revenue cycle management thereby augmenting outcomes. TGA has established a consistent record of recovering payment of hospital claims as quickly as possible. The difference between what TGA does and what others in this field do is derived from diligent and consistent investigation of the facts underlying each claim.
“QUICK FACTS”: TGA requires no up-front payment. All costs
are paid by TGA with no payment required until claims are paid and posted to accounts. TGA has developed software and efficient procedures that both shorten recovery time and consistently track all claims.
421 E. Comanche, Suite A, Norman, OK 73071 | 405-329-7644 | tgasolutionsok.com
24 WINTER 2020 | ARKANSAS HOSPITALS
The Mitchell Williams team of health care lawyers understands the issues, challenges and rapidly-changing regulations facing the health care industry today. To effectively operate in this evershifting environment, hospitals and health systems need experienced legal and business counsel to address complex regulatory, risk management, corporate and operational matters. Megan Hargraves mhargraves@mwlaw.com
We leverage our comprehensive health care industry knowledge with the extensive resources of our firm to provide effective regulatory, compliance, transactional, and litigation counsel to hospitals and health systems. Working closely with our clients as business advisors, we develop effective strategies and provide sophisticated services to help navigate the changing operational and regulatory health care environment. We help hospitals and health systems manage health care industry challenges while keeping their focus on serving and caring for patients. We assist clients with: • Health care risk management and compliance • Compliance program development, monitoring, and documentation • Contract drafting including physician contracts and non-compete agreements • HIPAA and privacy issues including medical records, electronic health records, and telemedicine • Regulatory and operational issues including the Stark Act, Anti-Kickback Statute, and FDA guidelines • Fraud and abuse claims and investigations • Legislative and health care public policy • Information security and privacy • Obtaining licensure • Corporate formation and structure • Mergers, acquisitions, and restructuring businesses • Health care real estate transactions and leasing • Employment and labor matters • Tax structuring • Physician group transactions and health ventures
THANKS, PLATINUM LEVEL SPONSORS!
MITIGATE YOUR RISK
Ben Jackson bjackson@mwlaw.com
Zach Steadman zsteadman@mwlaw.com
425 W. Capitol Ave., Ste. 1800
|
Little Rock, AR 72201
|
(501) 688-8800
|
MitchellWilliamsLaw.com ARKANSAS HOSPITALS | WINTER 2020 25
PLATINUM LEVEL ST. BERNARDS MEDICAL CENTER Jonesboro
Relationships aren't built on flashy projects. They aren’t built on doing a spectacular job on an $80 million new hospital. Instead, relationships are built on consistently performing on every project, and on helping our clients solve problems at any budget. Our goal is to meet you where you are and perform work that makes day-to-day operations smoother for your employees. We strive to be a partner that helps our clients stay in step with the changing technology and demands of patients. We’ve dedicated time, money, and people to become experts in healthcare construction. Nabholz has the capabilities to be a single-source provider of all construction and facility maintenance services for healthcare clients. These capabilities include: • PRECONSTRUCTION & CONSTRUCTION • MACHINERY INSTALLATION, MOVING, & SERVICE • MAINTENANCE & REPAIRS • CRANE & EQUIPMENT RENTAL • ENVIRONMENTAL HAZARD SERVICES • INFRASTRUCTURE & EXCAVATION • ENERGY PERFORMANCE & SOLAR SERVICES • CUSTOM FABRICATION & CABINETRY
26 WINTER 2020 | ARKANSAS HOSPITALS
NORTHWEST HEALTH PHYSICIANS’ SPECIALTY HOSPITAL, Fayetteville UAMS DONALD W. REYNOLDS INSTITUTE ON AGING, Little Rock ARKANSAS CHILDREN’S NORTHWEST, Springdale
Lynda M. Johnson ljohnson@fridayfirm.com
Our healthcare lawyers have the insight, capability and experience to effectively address the complex issues inherent in the healthcare industry, including regulatory and compliance matters, contract negotiations and preparations, reimbursement issues, and audit reviews and appeals. The practice group includes Attorneys Lynda M. Johnson, Timothy C. Ezell and Amie K. Alexander. For more information, visit www.fridayfirm.com/healthlaw.
Timonthy C. Ezell tezell@fridayfirm.com
THANKS, SPECIALTY SPONSORS!
Whether you are a hospital, physician group, healthcare provider, or a company that serves provider organizations, you know that the demands on the health sector are complex. At Friday, Eldredge & Clark, our health law practice encompasses a wide range of legal services to address not only issues that arise in the highly-regulated healthcare industry, but also the counsel to handle business operation needs as well.
Our Vision
Amieambitions. K. Alexander Inspiring people to achieve their life’s
aalexander@fridayfirm.com
Our locations
At Prime Capital Investment Advisors, your personal financial advisor is complemented by a customized team, each with a specific area of expertise, addressing the individualized requirements needed to guide you on your road to successful wealth management.
Inspiring people to achieve their life’s ambitions.
By working as a team, we closely monitor changes in your needs, concerns, and objectives as they change throughout the years. Our planning process requires interaction and communication between team members, each having the same objective: to keep you and your individual financial At Prime Capital Investment Advisors, your personal Individual goals our top priority. financial advisor is complemented by a customized team,
each with a specific area of expertise, addressing the individualized requirements needed to guide you on your Individual Wealth road to successful wealthPrime management. Capital Wealth Management offers a fee-based approach to individual wealth
Wealth
Prime Capital Wealth Management offers a feebased approach wealth management Growing to by individual the Numbers *As of 3/31/2020 services. We help individuals achieve their financial goals through customized wealth $10.8 planning BILLION*solutions throughout all stages of their financial life cycle. Assets Under Management
services. We help individuals By working as a team, wemanagement closely monitor changes in achieve their financial goals change through customized Retirement your needs, concerns, and objectives as they 160+ Plans 27established LOCATIONSfiduciary wealth planning solutions throughout all stages Qualified Team Plan Advisors is an throughout the years. Our planning process requires Members across the United States of their financial life cycle. focusing on improving qualified plan health and interaction and communication between team members, participant education. Our goal is to help qualified each having the same objective: to keep you and your Plans plan participants retire with dignity. individual financial goals Retirement our top priority. Contact us Qualified Plan Advisors is an established
fiduciary focusing on improving through qualified plan Advisory products and services offered by Investment Adviser Representatives Prime Capital Investment 6325 Ranch Drive Advisors, LLC (“PCIAâ€?), a federally registered investment adviser. PCIA: 6201 College Blvd., 7th Floor, Overland b‚Ѵ; !o1hġ ! Ć•Ć‘Ć‘Ć‘Ć’ health and participant education. Our goal is Park, KS 66211. PCIA doing business as Prime Capital Wealth Management (“PCWMâ€?) and Qualified Plan Advisors help qualified plan participants retire with (“QPAâ€?). Securities offered by Registeredto Representatives through Private Client Services, Member FINRA/SIPC.Ĺ?Ć”Ć?Ć?Ĺ‘ ќƑƒŊƓѾƒƕ PCIA and Private Client Services are separate entities and are not affiliated. dignity.
PCIAWealth.com
Contact us: 6325 Ranch Drive, Little Rock, AR 72223 | (501) 823-4637 | PCIAWealth.com Advisory products and services offered by Investment Adviser Representatives through Prime Capital Investment Advisors, LLC (“PCIAâ€?), a federally registered investment adviser. ARKANSAS HOSPITALS | Ŀőĺ ";1†ub|b;v WINTER 2020 Äš ѾƑĆ?Ć? oŃ´Ń´;]; Ń´Âˆ7ĺġ Ć•|_ Ń´oouġ ˆ;uŃ´-m7 -uhġ " ѾѾƑĆ?Ć?Äş 7obm] 0†vbm;vv -v ubl; -rb|-Ń´ );-Ń´|_ -m-];l;m| Ĺ?Äž ) Ŀő -m7 †-Ń´b=b;7 Ń´-m 7ˆbvouv Ĺ?Äž o==;u;7 0‹ !;]bv|;u;7 !;ru;v;m|-|bˆ;v |_uo†]_ ubˆ-|; Ń´b;m| ";uˆb1;vġ ;l0;u ! ņ" Äş -m7 ubˆ-|; Ń´b;m| ";uˆb1;v -u; v;r-u-|; ;m|b|b;v -m7 -u; mo| -==bŃ´b-|;7Äş
27
THANKS, GOLD LEVEL SPONSOR!
www.afmc.org
THANKS, SILVER LEVEL SPONSORS!
Our mission is to promote and inspire innovation in health, wellness and technology through partnerships in our communities.
Business Impact Analysis
Ensuring Healthcare Provider Resiliency As one of our nation’s 16 critical infrastructure sectors, healthcare is looked to for its resiliency in providing services in the event of a terror or cyber attack, a public health disease outbreak, and during natural disasters. To gauge their organization’s resiliency, hospital and health system leaders must ask hard questions such as: • Do we have a continuity plan in place that covers our most critical business processes? • Do we know what those critical processes are? • Do we know what our vital systems and applications are? • If disaster or disruption happens, could our organization continue to deliver services? • How can we minimize the risk of disruption to our operations? Leading organizations recognize the value of a Business Impact Analysis (BIA) in helping answer those important questions. A BIA is a systematic process to determine and evaluate the potential effects of an interruption to critical business operations because of a disaster, accident, or emergency. The goal of a BIA is to identify information assets and tier them in order of criticality which can be used to determine the Recovery Time Objective (RTO) and the Recovery Point Objective (RPO). 28 WINTER 2020 | ARKANSAS HOSPITALS
SEE WHAT CLEARWATER CAN DO FOR YOU. 800-704-3394 | clearwatercompliance.com
Violence in our Hospitals is on the rise. Staff are routinely exposed to volatile patients and visitors under the influence of drugs and alcohol or suffering from psychological disorders. This dynamic environment and its potential for violent disruptions have staff, physicians, hospital administrators and security professionals searching for answers. HSS workplace violence training solution, TEAM ®, has been designed exclusively for healthcare workers including medical staff, professional support staff, and volunteers who may encounter angry, disruptive, or potentially dangerous individuals. Unlike generic programs, TEAM ® is focused exclusively on situations healthcare workers are most likely to encounter. TEAM ® is deliverable via inperson training or virtually through the award-winning eLearning program that can be provided to all hospital employees. TEAM ® is fully compliant with The Joint Commission, CMS, OSHA, and NIOSH guidelines. For more information or pricing options, please contact: Seth K. Karnes Director, Business Development T: 844-477-7781 C: 720-641-5209 skarnes@hss-us.com
In addition to Workplace Violence Training, HSS also offers a wide variety of healthcare-focused Emergency Management opportunities through their EM Solutions® division such as: • Active Shooter Training • Business Continuity Planning • HICS Training • Security Assessments • Behavioral Health Risk Assessments • Emergency Management • Disaster Planning.
SILVER LEVEL
Workplace Violence and Emergency Management Solutions for Arkansas Hospital Association Members
TEAM® and EM Solutions® were developed by HSS, the nation’s #1 source of healthcare security according to the Modern Healthcare Outsourcing Survey.
www.impact-healthcare.net pthomas@impact-healthcare.net What We Do
While we specialize in medical billing, we also provide a variety of revenue cycle and consulting services.
Company Overview
Impact Healthcare Solutions is a dynamic healthcare business services firm specializing in Revenue Cycle Management, Healthcare Administration, and Consulting. Led by a diverse team of hospital, practice management, and revenue cycle executives, our revenue cycle professionals provide business solutions to hospitals, medical practices, and other healthcare organizations across the United States. We combine high performance and data analysis with process integrity and data security to deliver greater efficiency, lower risk, and increased payments. We understand the complexity of medical billing for private practices, acute care hospitals, Critical Access Hospitals, and Rural Health Clinics. This is not only our job; it is our passion. We provide high-performance services and deliver quality results because we care about our customers, their patients, and our communities. Providing quality services is our business.
How We Do It
Our team becomes an extension of your team bringing high performance and productivity to help you and your organization achieve your goals. Impact is strategically positioned to employ highly capable individuals able to process claims, perform denial management, and provide follow-up while providing the critical thinking required to navigate the challenges of high-performance Revenue Cycle Management. We operate within your software infrastructure without the need of changing your operating system or moving your data outside of your IT environment. Our extensive experience with multiple platforms and clearinghouses provides us the flexibility to adapt to your organization's environment. We are not a technology company selling software. We are a Revenue Cycle Management company with the ability to master your technology. We understand that every hospital and medical practice faces its own unique challenges. We offer services tailored to meet your needs as standalone options or a customized, multi-service Revenue Cycle solution. ARKANSAS HOSPITALS | WINTER 2020 29
SILVER LEVEL
Using SHARE is the fastest, most secure way to exchange patient health records from one provider to another. Improve Transitions of Care and connect with other facilities sharing clinical records for over 2.5 million patients. SHARE gathers your patients’ clinical data from all participating health care providers to instantly give you a holistic view of your patients’ health history, treatment and progress. That’s powerful information that can transform the way that a facility plans, delivers, and coordinates health care.
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• Bed management and patie placement
• Interdisciplinary care coord
SHARE allows care teams to coordinate patient care with other providers and provides critical information about your patients to the entire care coordination team across all stages of care.
• Clinical practice variation • Observation management
• Emergency department flow process, dwell times and bo • Clinical decision units
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501.410.1999 | Email: SHAREhealth@arkansas.gov |
Vizient Advisory Solutions: Length of Stay and Throughput Optimize care coordination and patient flow to improve quality, financial performance, and patient satisfaction
Vizient Advisory Solutions results
• Reduced length of stay (LOS) by 0.5 days from baseline, yielding an annual supply savings of approximately $1.5 million for a medium-sized hospital in the Northeast • Improved medical necessity review by 60 percent in a large academic medical center in Texas • Reduced LOS from 3.82 days to 3.37 days for major hip procedures and from 3.68 days to 3.38 days for knee procedures in one year at a large Pennsylvania orthopedic hospital • Reduced pre-operative waiting time from 81 minutes to 50 minutes per patient, improved on-time, first case starts from 38 percent to more than 80 percent, and freed up time to increase extra cases per day — for a potential revenue increase of more than $1 million per month for an acute care hospital in Tennessee • Improved door-to-physician time by 88 percent and increased emergency department capacity by 25 percent without the need for expansion at an acute care hospital in Illinois
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We partner with your care tea analytics to assess and identi care process. Working in tand operations and protocols and SHAREarkansas.comyour team coordinates care, h approach, the impact of care t work streams exist today.
The new era of health care reform is dramatically Assess and prioritize organiz changing the health care landscape. The influx of newly our presents assessment results insured patients entering the health careUsing system ensure your futu enormous challenges — making it morework vitalplan thantoever people coordinating care, the for health care organizations to have a multidisciplinary flow necessary for improveme approach and sound operational procedures to improve care coordination, flow, and capacity. To keep Implement sustainable clinic pace, hospitals and health systems are stretching their analytics and a pro resources to streamline throughput andLeveraging provide safe, care team to implement best high-quality care while reducing costs.
improved patient and employ services and analytics to addr Vizient™ Advisory Solutions offers proven methods to
help hospitals optimize care coordination and patient Our team collaborates with yo flow to improve operational efficiency and outcomes. unnecessary process steps, al
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processes necessary to optim We focus on four primary areas:
• Data and analytics to drive strategic improvement Measure and sustain and investment decisions Sustain your results with visu • Clear goals and targets for future state, best organization to continue achie practices, and performance improvement targets plan toto continuously • Care coordination and clinical alignment improve build on patient flow and outcomes • Management systems and metric-driven reporting to achieve and sustain improvements As the nation’s largest me
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Our experts apply analytics and proven methodologies the critical areas of clinica to help your organization reduce waste, improve your members t and empowers overall care environment, and decrease bottlenecks to improve your timeliness and quality of patient care.
For more information contact us For more informati For more information contact us at consulting@vizientinc.com. at consulting@vizi at consulting@vizientinc.com. © 2017 Vizient, Inc. All rights reserved
© 2017 Vizient, Inc. All rig
eLearning. Real-World Advantages.
For information on AHA Services businesses, contact: Tina Creel: tcreel@arkhospitals.org Liz Carder: lcarder@arkhospitals.org
Training and education for healthcare professionals Learning Management System Competency & Performance Management System Regulatory Training Continuing Education Customized Training Live Event Management For more information: careLearning.com | 866-617-3904
Virtual Trade Show contacts:
THANKS, BRONZE LEVEL SPONSOR!
We appreciate all of our Sponsors and Supporters!
Lyndsey Dumas: ldumas@arkhospitals.org Anna Sroczynski: asroczynski@arkhospitals.org
Each year, ACHE Regents have the opportunity to provide awards for outstanding health care executive leadership in their jurisdiction. The Regent’s Awards recognize exemplary leadership of both Early Career and Senior Level health care executives.
2020 Early Career Healthcare Executive
Michael Wood, DPT Director of Inpatient and Outpatient Rehabilitation Services Mena Regional Health System Mena
2020 Senior Level Healthcare Executive Judith S. Wooten, FACHE President and CEO Arkansas Hospice, Inc. North Little Rock
AHA Workers’ Compensation Self-Insured Trust AHA Workers’ Compensation Self-Insured Trust Program was established in March 2003. The program provides workers’ compensation coverage to AHA members. Risk Management Resources, a division of BXS Insurance Services, the third-party administrator for the program, assists members in the areas of underwriting, claims management, safety, and loss control.
THANKS, SUPPORTERS!
2020 ACHE Regent’s Awards Announced
Contact: Tina Creel, President AHA Services, Inc. 419 Natural Resources Drive Little Rock, AR 72205 (501) 224-7878 tcreel@arkhospitals.org ARKANSAS HOSPITALS | WINTER 2020 31
SUPPORTERS Alliant Purchasing helps to maximize value in your supply chain. They have been leading the way in supply chain expertise, service, and partnership for over 40 years. Plus, there is no cost to become a member! Contact: Thomas E. Camp, MBA, SVP Sales and Marketing 1600 Airport Fwy #409, Bedford, TX 76022 (817) 532-3030 | tcamp@alliantpurchasing.com
The Chartis Center for Rural Health The Chartis Center for Rural Health (CCRH) brings an unmatched capability to assess the performance of rural healthcare assets with its deep consulting and rural-relevant analytic experience. The CCRH builds upon the well-established iVantage history of experience providing thought leadership to rural health leaders. This rural-relevant expertise and a proprietary database of operational indicators is critical in the assessment of the efficiency and effectiveness of rural assets when comparing like facilities across the nation.
Contact:
Billy Balfour, Marketing 509 Forest Ave, Suite 251, Portland, ME 04101 (207) 245-6761 ¡ wbalfour@chartis.com 32 WINTER 2020 | ARKANSAS HOSPITALS
To help do more for those who already do so much, we created Constellation. Working together with Arkansas Mutual, a member of Constellation's growing portfolio of medical professional liability insurance carriers, we offer innovative products and services that help reduce risk and streamline care. Because at the end of a long day, good care is good business. See how we can benefit you at ConstellationMutual.com.
Contact: Ryan P. Schott, Business Development Consultant 11300 N Rodney Parham, Suite 220 Little Rock, AR 72212 (952) 847-4397 | ryan.schott@constellationmutual.com
Crews & Associates is a regional broker-dealer headquartered in Little Rock, Arkansas. Our team includes knowledgeable and experienced professionals that specialize in the origination and distribution of revenue bonds, capital leases, and other types of credit facilities. For over 40 years, we have served the financial needs of our clients through the structuring and distribution of tax-exempt and taxable bonds for new projects, refinancings, restructurings, and more. This knowledge and experience, coupled with hard work, integrity, and exceptional service, allows us to be a reliable and unique funding source for our healthcare clients in the State of Arkansas and around the nation. Crews’ parent company, First Security Bancorp, is a bank holding company based in Searcy, Arkansas, with $1.3+ billion in total capital and $6+ billion in assets.
Contact: Paul Phillips, Senior Managing Director, Capital Markets 521 President Clinton Ave, Suite 800 Little Rock, AR 72201 (501) 978-6309 pphillips@crewsfs.com
SUPPORTERS
Integrated software solutions from Evident help community hospitals improve their financial and clinical operations. Technology solutions from Evident advance the delivery of quality healthcare to the communities we serve across the care continuum. The company you choose as your partner will play a critical role in setting you up for future success and transitioning to a world of value-based care and reimbursement. We are that company. Thrive, our future-focused EHR solution, is built with today’s real world in mind. Spanning the continuum of care, you get optimized workflows – physicians, clinicians and office staff each have workflows designed specifically for them. Learn more by visiting evident.com. Contact: Evident 6600 Wall Street Mobile, AL 36695 (800) 711-2774 | info@evident.com
Home Health, Hospice, Home & Community Based Services, Facility Based Care, and ACO Management
Harding University is a private, Christian university located in Searcy, Arkansas. Accredited by the Higher Learning Commission, the University offers degrees at the undergraduate, master’s, specialist, and doctoral levels. The Graduate School of Business offers a Master of Business Administration, Master of Science in information systems, and graduate certificates, all designed to be highly flexible and completely online. Contact: Harding University, the Graduate School of Business 915 E. Market Ave., Searcy, AR 72149-5615 501-279-4523 | gsb@harding.edu
Lone Star Communications provides full-service systems integration in the design, installation, and servicing of critical building systems for the healthcare, education, and commercial markets. Contact Us: lonestarcom.com 5200 Northshore Lane North Little Rock, AR 72118 (501) 225-4910
Contact: John Robbins, LFACHE Business Development Consultant 9220 Forest Hill Lane Germantown, TN 38139 (901) 491-9193 johnnrobbins@yahoo.com ARKANSAS HOSPITALS | WINTER 2020 33
SUPPORTERS
Hospitals play a vital role in improving patient care and reducing healthcare costs. In a rapidly-evolving industry, hospitals must also continually work to improve performance and achieve strategic objectives. To support you in these challenging times, MedPro has strengthened our hospital offerings. Our customized healthcare liability solutions complement the risk strategies of a variety of hospital types throughout the nation – protecting not only you, but your patients as well. As the nation's first provider of healthcare liability insurance, MedPro Group has protected the healthcare community since 1899. MedPro offers customized insurance, claims, and risk solutions. With an A++ rating from A.M. Best, the company protects over 300,000 professionals and facilities across the country. Visit www.medpro.com to learn more. Contact: Steve Simmons 5814 Reed Road, Fort Wayne, IN 46835 (214) 220-7520 | steve.simmons@medpro.com
Rich & Cartmill Insurance is one of the largest, privately-held Trusted Choice® independent agencies in the country. Since 1992, we have been committed to assisting individuals and organizations find insurance options that protect their most precious assets. Contact: Scott Selman, VP 2738 E 51st Street, Suite 400, Tulsa, OK 74105 (918) 809-1461 | sselman@rcins.com
PCM provides accounts receivable management services to healthcare providers. Founded in 1980, PCM specializes in bad debt recovery, early-out services, presumptive charity scoring, account segmentation, and specialty projects. Contact: April Miller 500 W Washington Ave Jonesboro, AR 72401 (800) 999-3780 business@pro-credit.com
TruBridge is in the business of helping hospitals of all sizes get paid faster and get paid more through a combination of people, products, and process optimization. Our arsenal of RCM offerings ranges from revenue cycle consulting to an HFMA Peer Reviewed® product to complete business office outsourcing. TruBridge has been helping hospitals, physician clinics, and skilled nursing organizations become more efficient at serving their communities for years. Today, our trained experts stand ready to do the same for your organization, enabling you to overcome the unique revenue cycle challenges you face every day. Visit www.trubridge.com. Contact: TruBridge 6600 Wall Street, Mobile, AL 36695 (877) 543-3635 | info@trubridge.com
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