DECISION SUPPORT TOOLKIT
Children’s Hospital of the King’s Daughters
Children’s Pavilion
pre auth process with strong u/r
PROJECT PRIORITIES
continuing staff education
Utilization of technology for enhanced safety
09 standardized policies & procedures
Indoor & outdoor recreation areas
Patient & Family Advisors
• CHKD Care Team
• Patient Advisory Group
• Lead Interior Designer
• Lead Project Architect
• Construction Project Manager
• MEP Design Lead
• CHKD Care Team
• Patient Advisory Group
• Lead Interior Designer
• Lead Project Architect
• Construction Project Manager
• MEP Design Lead
Persona Mapping
Empathy Mapping
Mapping Results
hoping-seeing-hearing-saying-doing
• family accommodation, sleep zone highly valued
• maximize sightlines (no hiding zones)
• personal storage desirable (not climbable)
• positive distraction, tactile surfaces (self-soothing)
• personalized, color-changing light in sleep zone
• large windows, light, wide views, shading controls highly ranked
Levels of Risk Evaluation
Level 1: Patients are not allowed or constantly supervised
Off-Unit Public Zones, Staff Support Spaces
Level 2: Patients are mostly supervised and not alone for extended periods
Secured Corridors
Level 3: Patients may have minimal supervision for shorter time
Group Rooms, Consult Rooms, Quiet Rooms, Calming Rooms, Patient Corridors
Level 4: Patients are often alone with minimal supervision for extended periods
Quiet rooms, Seclusion Rooms, Patient Rooms, Toilet Rooms
TARGET VALUE DESIGN
System Comparison
Material Comparison
Balancing Cost/Performance
• Lead Interior Designer
• Lead Project Architect
• Construction Project Manager
• MEP Design Lead
BACKGROUND:
Big Idea/Description/Baseline/Research Topic/Problem/Policy/Goal/Plan
PROPOSAL & ANALYSIS: Future State Goal, Options, Analysis of Options
CURRENT STATE: Baseline – Status of the day – Analysis of Need and Contributing Conditions
RECOMMENDATION: Why is your recommendation?
ROOT CAUSE ANALYSIS:
Why is the Current Condition the Current Condition, Historical Information
PROJECT NUMBER:
DATE:
CHAMPION: COLLABORATORS:
STATUS / RESULT:
DATE CLOSED:
