2019 Gold Medal Awards Brochure

24TH SEPTEMBER 2019 LYRATH ESTATE HOTEL, KILKENNY, | HOTELANDCATERINGREVIEW.IE #GMA2019 GMA 2019 Brochure cover_v3.indd 1

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uintessential Brands Ireland

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WELCOME

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ou are all very welcome to the 2019 Gold Medal Awards, held in association with Hotel & Catering Review magazine.

For the past 30 years, the Gold Medal Awards have been recognising the outstanding achievements of the hotel and catering sector across the country. Despite the economic uncertainty we find ourselves in, the first half of the year has been a positive one for Irish tourism, with overseas visitors up 3.7%. More hotels are planned for 2019 and beyond and more businesses have plans in place to increase staff numbers before the end of the year. This is reflected in the high number of entries we received this year.

Judges for this year’s Gold Medal Awards received over 450 entries in total to consider, from 150 hotels, guest houses, country houses, restaurants, cafés, bars and catering companies from across the country.

An important factor in the Gold Medal Awards is the credibility and impartial nature of the judging process. Every property that undergoes this process is subject to benchmarking against a strict set of criteria and a blind site inspection conducted by the judging panel. This panel comprises respected industry experts from across the hospitality, culinary and catering sectors.

“We are lucky as judges to see the best which the Irish Hotel and Catering industry has to offer and experienced some wonderful examples of guest service. In a time where we are experiencing tight labor market conditions, we met some fantastic staff who were true assets to their employers and the reason why guests return to a business. While product offerings have been enhanced, it is the people that make the true difference to the Irish Hotel and Catering product and the industry needs to ensure that these ambassadors are retained to enhance the industry going forward. Our congratulations to all the finalists.” Donagh Davern FIHI and member of Judging Panel.

From all of us here at the Gold Medal Awards, we wish all of our finalists the very best of luck and an enjoyable evening in truly fabulous surroundings.

Your dedication, innovation and hard work is a credit to the industry and we wish you all success in the future.

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CONTENTS Ireland’s Four Star Hotel Spa Experience ........................................................................... 5 Sponsored by Sodexo Ireland’s Pet Friendly Hotel ....................................................................................................... 6 Ireland’s Five Star Resort............................................................................................................ 7 Ireland’s City Hotel ....................................................................................................................... 9 Sponsored by Integrated Media Solutions Ireland’s Guest Experience ......................................................................................................11 Sponsored by NetAffinity Ireland’s Site Contract Caterer ..............................................................................................13 Sponsored by Excel Recruitment Ireland’s Menu Provenance Award ........................................................................................14 Ireland’s Best Designed Hotel .................................................................................................15 Ireland’s Business Hotel & Conference Hotel ..................................................................17 Sponsored by FreeNow Ireland’s Three Star Hotel .........................................................................................................19 Sponsored by Vernon Catering Ireland’s Family Friendly Hotel.............................................................................................. 20 Ireland’s Best Hotel Website....................................................................................................21 Ireland’s Wedding Hotel ...........................................................................................................23 Sponsored by Sprint Digital Ireland’s Innovative Supplier ...................................................................................................24 Ireland’s Country House & Guest House Experience ..................................................25 Ireland’s Healthcare Caterer....................................................... ............................................ 27 Sponsored by Broadline Group Ireland’s Wine Experience .......................................................................................................29 Sponsored by J&C Kenny Ireland’s Five Star Hotel Spa Experience ...........................................................................31 Ireland’s Four Star Hotel ...........................................................................................................33 Sponsored by Sodexo Ireland’s Hotel Group ................................................................................................................35 Sponsored by Dawn Meats Ireland’s Four Star Resort .......................................................................................................37 Sponsored by Avvio Ireland’s Front of House Team/Team Member. ...............................................................38 Ireland’s Hotel Breakfast ..........................................................................................................39 Ireland’s Hotel Casual Dining Experience ..........................................................................41 Sponsored by IXI Ireland’s Event Caterer .............................................................................................................43 Sponsored by Broadline Group Ireland’s Fine Dining Hotel Restaurant ............................................................................. 44 Ireland’s Favourite Place to Stay ...........................................................................................45 Ireland’s Five Star Hotel ............................................................................................................47 Sponsored by The Dublin Liberties Distillery Ireland’s Chef of the Year .......................................................................................................49 Sponsored by BWG Food Service Outstanding Service Award .....................................................................................................51 Sponsored by The Sunday Business Post Supreme Winner ..........................................................................................................................51 Sponsored by Hotel & Catering Review

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Your strategic partner for integrated facilities management

When you outsource your services to Sodexo, you’ll join over one million people whose lives we enhance every day.

We are one of the world’s leading integrated facilities management outsourcing companies. We work in partnership with corporate and public sector clients to design and deliver support and front line services that improve the performance, efficiency and value of organisations.

You’ll find a passion throughout our business. We know great food and superb service depends on one vital ingredient ... our people.

Call us now on 01 2833654 or visit us online at www.sodexo.ie

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IRELAND’S FOUR STAR HOTEL SPA EXPERIENCE W CO

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AMBER SPRINGS HOTEL & HEALTH SPA

ANTRIM CO

ROSCOMMO N CO

CO SLIGO

GALGORM SPA & GOLF RESORT

KILRONAN CASTLE ESTATE & SPA

RADISSON BLU HOTEL & SPA

GALWAY CO

CO CORK

K CITY COR

SPIRIT ONE SPA AT THE GALMONT HOTEL & SPA

THE MARYBOROUGH HOTEL

THE MONTENOTTE HOTEL

SPONSORED BY

15:40 09:24

FITZGERALDS WOODLANDS HOUSE HOTEL & REVAS SPA

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DUBLIN CO

CO CORK

THE SPA AT CASTLEKNOCK

THE SPA AT THE KINGSLEY HOTEL

5 17/09/2019 15:51

IRELAND’S PET FRIENDLY HOTEL CO CORK

CO KERRY

LIMERICK CO

CASTLEMARTYR RESORT

THE DUNLOE HOTEL AND GARDENS

THE MUSTARD SEED

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IRELAND’S FIVE STAR RESORT LIMERICK CO

ADARE MANOR

CO MAYO

CO CLARE

CO KERRY

ASHFORD CASTLE

DROMOLAND CASTLE HOTEL

THE EUROPE HOTEL & RESORT

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Hospitality Partner

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IRELAND’S CITY HOTEL CO CORK

ABSOLUTE HOTEL LIMERICK

CLAYTON HOTEL CORK CITY

DUBLIN CO

LIMERICK CO

DUBLIN CO

CONRAD DUBLIN

LIMERICK STRAND HOTEL

MALDRON HOTEL KEVIN STREET

GALWAY CO

LIMERICK CO

CO CORK

THE GALMONT HOTEL & SPA

THE GEORGE HOTEL

THE MONTENOTTE HOTEL

SPONSORED BY

13:59

LIMERICK CO

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DUBLIN CO

CO CORK

THE NORTH STAR HOTEL

THE RIVER LEE

9 17/09/2019 15:56

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IRELAND’S GUEST EXPERIENCE

SPONSORED BY

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CO MAYO

CO CORK

ASHFORD CASTLE

BLUE HAVEN HOTEL KINSALE

WICKLOW CO

CO CORK

CO CLARE

BROOKLODGE & MACREDDIN VILLAGE

CELTIC ROSS HOTEL

DROMOLAND CASTLE HOTEL

CO MAYO

DUBLIN CO

DUBLIN CO

ICE HOUSE HOTEL

THE ADDRESS AT DUBLIN 1

THE NORTH STAR HOTEL

CO CORK

CO MAYO

THE RIVER LEE

THE WYATT HOTEL

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PLACING GREAT PEOPLE WITH GREAT COMPANIES www.excelrecruitment.com (0818) 919 360

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9 12:13

IRELAND’S SITE CONTRACT CATERER DUBLIN

DUBLIN

DUBLIN

ARAMARK, ORACLE

ARAMARK, PWC

ARAMARK, SYMANTEC BYTE CAFE

CO C OR K

CO

WATERFORD

BROOK FOOD SERVICES JOHNSON CONTROLS

CCSL, BAUSCH + LOMB

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SODEXO PAYPAL

SODEXO STATE STREET

SPONSORED BY

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QWELLNESS EUROFOUND

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THE Q CAFÉ COMPANY, WATER TECHNOLOGIES

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IRELAND’S MENU PROVENANCE AWARD KILKENNY CO

CO CORK

AVALON HOUSE HOTEL

BALLYMALOE HOUSE

WICKLOW CO

CO KERRY

CO CORK

BROOKLODGE & MACREDDIN VILLAGE

CASTLEWOOD HOUSE DINGLE

CELTIC ROSS HOTEL

CO CORK

LIMERICK CO

CO CLARE

ECCLES HOTEL

LIMERICK STRAND HOTEL

MOY HOUSE

CO MAYO

DUBLIN CO

MULRANNY PARK HOTEL

TOM’S TABLE RESTAURANT

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IRELAND’S BEST DESIGNED HOTEL DUBLIN CO

DUBLIN CO

CONRAD DUBLIN

DYLAN HOTEL DUBLIN

DUBLIN CO

GALWAY CO

CO SLIGO

HOTEL 7

LOUGH REA HOTEL & SPA

MARKREE CASTLE

LIMERICK CO

CO KERRY

DUBLIN CO

THE BEDFORD TOWNHOUSE & CAFE

THE DUNLOE HOTEL AND GARDENS

THE FLEET HOTEL

CO CORK

CO CORK

THE MONTENOTTE HOTEL

THE RIVER LEE

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ireland.hospitality@free-now.com w: free-now.com/ie/hospitality

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IRELAND’S BUSINESS & CONFERENCE HOTEL LIMERICK CO

DUBLIN CO

CO CORK

ABSOLUTE HOTEL LIMERICK

CONRAD DUBLIN

CORK INTERNATIONAL HOTEL

GALWAY CO

DUBLIN CO

DUBLIN CO

HARBOUR HOTEL

RED COW MORAN HOTEL

THE CROKE PARK

SPONSORED BY

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GALWAY CO

LIMERICK CO

THE GALMONT HOTEL & SPA

THE SAVOY HOTEL

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www.vernoncatering.ie info@vernoncatering.ie (01) 707 2364 GMA 2019 Brochurev11.indd 1C_Vernon Catering_JM_GMA18 19_V2.indd 1

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IRELAND’S THREE STAR HOTEL CO CORK

CO CLARE

CO MAYO

ECCLES HOTEL

SHANNON SPRINGS HOTEL

THE WYATT HOTEL

SPONSORED BY

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IRELAND’S FAMILY FRIENDLY HOTEL W CO

EXFOR

CO MAYO

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AMBER SPRINGS HOTEL AND HEALTH SPA

BREAFFY HOUSE RESORT

CO CORK

CO KERRY

CLONAKILTY PARK HOTEL

DINGLE SKELLIG HOTEL

HILLGROVE HOTEL & SPA

KILKENNY CO

LIMERICK CO

CO KERRY

NEWPARK HOTEL KILKENNY

RADISSON BLU HOTEL & SPA

THE DUNLOE HOTEL AND GARDENS

M CO

CO KERRY

CO CLARE

THE GLENEAGLE HOTEL & APARTMENTS, KILLARNEY

THE INN AT DROMOLAND

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IRELAND’S BEST HOTEL WEBSITE CO KERRY

KILKENNY CO

DUBLIN CO

ballyseedecastle.com BALLYSEEDE CASTLE

kilkennyhibernianhotel.com KILKENNY HIBERNIAN HOTEL

northstarhotel.ie THE NORTH STAR HOTEL

CO SLIGO

waterfronthouse.ie WATERFRONT HOUSE & RESTAURANT

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Driven by people.

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A digital marketing agency specialising in the hospitality industry. Visit our website to see real results.

At Sprint Digital we work with over 50 hotels, restaurants, bars, spas and leisure clubs across Europe. We understand the importance of securing direct business and reducing OTA commission.

Your official website is your primary sales tool and needs to bring your property to life before the guest even arrives. We specialise in all aspects of digital marketing in the hospitality industry.

Helping to manage your online presence, create your brand personality and increase your revenue and bookings.

Let’s meet your customers

www.sprintdigital.com | hello@sprintdigital.com | Tel: 01 639 1194

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IRELAND’S WEDDING HOTEL

SPONSORED BY

10:59

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CO CLARE

KILKENNY CO

ARMADA HOTEL

AVALON HOUSE HOTEL

CO KERRY

A CO C VAN

CO CORK

BALLYSEEDE CASTLE

CABRA CASTLE

FERNHILL HOUSE

ID CO K ARE

KILKENNY CO

WICKLOW CO

KILLASHEE HOTEL

MOUNT JULIET ESTATE

RATHSALLAGH HOUSE

CO KERRY

CO CORK

THE DUNLOE HOTEL AND GARDENS

THE MARYBOROUGH HOTEL

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IRELAND’S INNOVATIVE SUPPLIER

BWG FOODS

EXCEL RECRUITMENT

SODEXO

At BWG Foods, we have one simple goal and that is to deliver great quality food on time, every time, at market leading prices.

We provide everything you need from gourmet food, chilled, frozen and ambient to alcohol and non-food products like catering supplies and catering disposables. We love Irish food and are proud to support Irish suppliers in every way we can.

We place a huge emphasis on strong customer service, which means having reliable and helpful staff who can guide you at every touch point. We offer anytime access (24 hours a day, 365 days a year) to online ordering in order to enable our customers to do business with us more efficiently.

Excel launched its hospitality division in January 2014 after more than a decade of success as ‘The Retail Recruitment Company’, quickly establishing itself as one of Ireland’s premier hospitality recruitment agencies. With a team of 20+ expert recruiters and dedicated support staff led by Director Shane Mclave and with offices in both Dublin and Cork, Excel works with some of the best-known hospitality brands in the business.

Excel’s consultants use their industry knowledge and recruiting expertise to place great permanent, contract and temporary staff of all levels with Ireland’s best-loved hotels, restaurants, venues and hospitality groups.

Sodexo is one of Ireland’s largest food and facilities management providers and part of the Sodexo Group, a global leader in services that improve the quality of life, from food services, reception, concierge, safety, maintenance and cleaning to facilities and equipment management. In Ireland, we employ 2,000 staff in 200 site locations, serve 90,000 people daily and spend around €19 million annually on local Irish food. As a company, we are passionate about serving greattasting food from seed to plate in the workplace. Seasonality, sustainability, respecting the environment and support for local artisan suppliers are what differentiate us. Sodexo Ireland sources its food from members of the Bord Bia Quality Assurance Scheme, sourcing our meat from independently inspected farms.

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IRELAND’S COUNTRY HOUSE & GUEST HOUSE EXPERIENCE CO KERRY

CO CORK

CO KERRY

ARD NA SIDHE COUNTRY HOUSE

BALLYMALOE HOUSE

BALLYSEEDE CASTLE

CO KERRY

CO CORK

CO CLARE

CAHERNANE HOUSE HOTEL

FERNHILL HOUSE

SPANISH POINT HOUSE

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fullPageAd_02_With Bleed.pdf

1

28/08/2019

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The Hospitality Recruitment Group Providing the highest calibre of staff for Permanent & Temporary positions across

Hotels · Pub Groups · Contract Catering · Healthcare

Contact us today: info@broadlinegroup.ie Tel: +353 (0)1 404 7172 Fax: +353 (0)1 404 7170

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IRELAND’S HEALTHCARE CATERER CO MAYO

ARAMARK, MAYO UNIVERSITY HOSPITAL

GALWAY CO

CO CORK

DUBLIN CO

ARAMARK, UNIVERSITY HOSPITAL GALWAY

THE Q CAFE COMPANY, BON SECOURS CARE VILLAGE

THE Q CAFE COMPANY, SPORTS SURGERY CLINIC

CO CORK

THE Q CAFE COMPANY, ST LUKES HOME

SPONSORED BY

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The Complete Wine & Spirit Company

Unit 9 Oranmore Business Park, Oranmore, Galway, Ireland Tel: 091 794308 Email: info@jckenny.ie Web: jckenny.ie GMA 2019 Brochurev11.indd 28 1 1C_JC Kenny_JM_GMA 19.indd

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IRELAND’S WINE EXPERIENCE

y

9 09:15

CO MAYO

CO MEATH

CO CLARE

ASHFORD CASTLE

BRABAZON RESTAURANT @ TANKARDSTOWN HOUSE

DROMOLAND CASTLE HOTEL

CO KERRY

CO KERRY

GALWAY CO

GREAT SOUTHERN KILLARNEY

MUCKROSS PARK HOTEL

THE TWELVE HOTEL

SPONSORED BY

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Sponsorship opportunities available contact trish murphy, sales & sponsorship Director E:Trish.murphy@ashvillemediagroup.com • T: 01 432 2231

6,500

2,500

attendees across

companies enter across

12 awards

ceremonies per year

32 counties

INSTITUTE OF COMMUNITY HEALTH NURSING

The

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2018

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IRELAND’S FIVE STAR HOTEL SPA EXPERIENCE GALWAY CO

CO KERRY

CO MAYO

ESPA AT THE G HOTEL

THE EUROPE HOTEL & RESORT

THE SPA AT ASHFORD CASTLE

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Your strategic partner for integrated facilities management

When you outsource your services to Sodexo, you’ll join over one million people whose lives we enhance every day.

We are one of the world’s leading integrated facilities management outsourcing companies. We work in partnership with corporate and public sector clients to design and deliver support and front line services that improve the performance, efficiency and value of organisations.

You’ll find a passion throughout our business. We know great food and superb service depends on one vital ingredient ... our people.

Call us now on 01 2833654 or visit us online at www.sodexo.ie

3457_Awards_brochure_ad.indd GMA 2019 Brochurev11.indd 1C_Sodexo_JM_GMA 19.indd 32 11

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IRELAND’S FOUR STAR HOTEL CO CLARE

GALWAY CO

ARMADA HOTEL

BALLYNAHINCH CASTLE HOTEL

CO KERRY

A CO C VAN

CO CLARE

BALLYSEEDE CASTLE

CABRA CASTLE

LAHINCH COAST HOTEL & SUITES

DUBLIN CO

M CO

MALDRON HOTEL KEVIN STREET

SPONSORED BY

15:40 09:24

GMA 2019 Brochurev11.indd 33

ONAGHA

CO CORK

N

THE LODGE AT CASTLE LESLIE ESTATE

THE MONTENOTTE HOTEL

DUBLIN CO

CO CORK

THE NORTH STAR HOTEL

THE RIVER LEE

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28/08/2019 16:34 09:19 17/09/2019

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IRELAND’S HOTEL GROUP

MALDRON HOTELS

SPONSORED BY

GMA 2019 Brochurev11.indd 35

THE DOYLE GROUP

THE GLENEAGLE HOTEL GROUP

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We are delighted to support the Gold Medal Awards

Good luck to all the finalists...

Especially our hotel partners!

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13/09/2019 17/09/2019 14:46 16:35

IRELAND’S FOUR STAR RESORT ANTRIM CO

CO CORK

GALGORM SPA & GOLF RESORT

INCHYDONEY ISLAND LODGE & SPA

W CO

EXFOR

D

KELLY’S RESORT HOTEL

DUBLIN CO

PORTMARNOCK HOTEL & GOLF LINKS

SPONSORED BY

14:46

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IRELAND’S FRONT OF HOUSE TEAM/TEAM MEMBER CO KERRY

CO CLARE

ARD NA SIDHE COUNTRY HOUSE HOTEL

ARMADA HOTEL

CO MAYO

CO KERRY

CO CORK

ASTA BALCIUNIENE, MULRANNY PARK HOTEL

BALLYSEEDE CASTLE

BLUE HAVEN HOTEL

CO SLIGO

W CO

LAUREN BOURKE, THE OCEAN SANDS HOTEL

EXFOR

DUBLIN CO

D

MARLFIELD HOUSE HOTEL

PICKLE RESTAURANT

DUBLIN CO

CO KERRY

SANDYMOUNT HOTEL

THE EUROPE HOTEL & RESORT

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IRELAND’S HOTEL BREAKFAST CO KERRY

CO CORK

BROOK LANE HOTEL

CORK INTERNATIONAL HOTEL

CO KERRY

DUBLIN CO

LIMERICK CO

DINGLE BENNERS HOTEL

INTERCONTINENTAL DUBLIN

LIMERICK STRAND HOTEL

CO KERRY

WICKLOW CO

CO KERRY

PARK HOTEL KENMARE

RATHSALLAGH HOUSE

SHEEN FALLS LODGE

DUBLIN CO

LIMERICK CO

THE NORTH STAR HOTEL

THE SAVOY HOTEL

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Could an idea this simple solve your customer complaints about food service?

Discover A Surprising New Product, That Protects Your Food Service Business From Negative Online Reviews In 2019 smartphones dominate the internet and over 70% of users check Google or Facebook reviews before choosing where to eat. Negative reviews have convinced 94% of online searchers to avoid a business - and reviews are worse than reality. Sadly, your customers are 21% more likely to leave a review after a bad experience than a good one.

In 2012, Harvard Business School research showed that a 1 star change in a restaurant’s review could make a 9% difference in revenue. Nowadays, the use of ‘top rated’ review filters have made things much more serious :A 1-star drop in your Google rating can make your restaurant invisible online.

Plus, 54% of those who complain online share it with at least 5 other people.

That can cause negative word of mouth to snowball, doing serious damage to your reputation - and sales - overnight. It could mean the difference between success and failure for your business.

What Are The Biggest Reasons For Customer Complaints?

Surprisingly for cafes and restaurants, the service matters more than the food.

A recent survey of almost 1’000 restaurants showed the 2 most-reported problems are: • 49% of diners complain about ‘overbearing’ staff who interrupt the table too often • 34% complain about ‘uncaring’, inattentive service Doesn’t this seem like a no-win situation? After all, it’s not always easy for your staff to see when guests need service.

Introducing IXI: The Turn For Service Table Lamp IXI is a cylinder-shaped lamp, with a service indicator light which turns red when the lamp is facing up, and white when it’s facing down.

So, Imagine the scene: A party of guests arrives for a meal. While seating them, your waiter needs just 10 seconds to demonstrate and explain how to use IXI to signal for service. Now when the customers want service, they turn the IXI lamp face up. The red lamp is lit, and can be seen across the room at a glance.

Your staff are trained to watch out for the IXI lamp’s red service light and can respond immediately when customers need assistance. They are on hand whenever needed, but without any unnecessary interruptions to customer enjoyment of the food, drinks and conversation.

See IXI In Action Before Deciding For Yourself Because we’re so confident IXI can improve any cafe or restaurant’s service operation, we offer a 14 Day Free Trial for new customers. We’ll deliver the lamps to you, and give your team a brief training so they can start to work with the IXI lamps straight away.

There’s no commitment and it’s 100% risk-free: if you decide that IXI is not for you, we will take it back - no questions asked. Call or email us today to get things started:

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17/09/2019 11:28 16:39 13/09/2019

IRELAND’S HOTEL CASUAL DINING EXPERIENCE

SPONSORED BY

11:28

GMA 2019 Brochurev11.indd 41

CO CLARE

CO CORK

ARMADA HOTEL

CELTIC ROSS HOTEL

KILDARE CO

GALWAY CO

CO CORK

CLIFF AT LYONS

COOPER’S BAR & LOUNGE

ECCLES HOTEL

CO CLARE

CO KERRY

DUBLIN CO

RED CLIFF LODGE

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IRELAND’S EVENT CATERER CO CORK

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IRELAND’S FINE DINING HOTEL RESTAURANT CO KERRY

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IRELAND’S FAVOURITE PLACE TO STAY This year we were delighted to bring to the public the People’s Choice Award Ireland’s Favourite Place To Stay!

All finalists in the hotel, country houses and guest houses are automatically entered into the ‘Ireland’s Favourite Place to Stay’ category.

The category is then broken down by province and an intense 4 weeks of voting will ensue with one property emerging as the winner from each province, and an overall winner taking the trophy home.

The outstanding business, voted by the public, will be revealed at the Gold Medal Awards on September 24th.

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IRELAND’S CHEF OF THE YEAR CO CLARE

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welve hotel ated almo deals generst lion for their€206 milvendors during the this year, first half of according the lates to t figures from CBRE. A further €500 milli actions could on of hote of the year, complete befo l trans- The 202re room Aloft the with end several large various stage Dublin City hotel, whic some sizea s of negotiations, deals at h was recen involving ble tly comp CBRE’s headDublin propertie leted s. of research said dem Mari and ply, particularcontinued to outst e Hunt Connected lin city centr ly for hotels in primrip supe Dube locations, had been Magazine although something there hotel perfo of a plate rman auing in Niamh Wals ce of late. said the first h of Cushman & Wakefield of deals was half of the year’ s the reductionahead of last year number capital gains in the holding and that period for tax exem encourag ed the incre ptions might have ased supp She said ly. less than the majority of sales Portmarno €20 milli ck Hotel were on tions inclu and Golf ded the five-in value. ExcepLinks is expe Estatweeks up in the coming comments star Powe around trusted cted to fetch e in Co and rscourt Wick more than whichscheme that Revenuequire would ac- low, trader d by be €50 millio the MHL was ac- and techn Group for and million.SMEs tively contacting Anot to nology abou we have seen a saw the Nevi her Wicklow five- t €50 ensure they have applied for number of different proposals Druids Glen lle Hotel Group purcstar sale hasin an economic operators Hote reg-l & coming from g different repo Golf Reso rted €45 rt milli for istration and identification groups in terms of ala on

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Hotel and outside Golf Club ne. The Speaking afterAthlo a week-long a price of about €9 Irish Times repor ted series of European visits that million. Earli year, FBD Groupand bought the er in the includedHote Paris, Prague l & Spa Heri tage Laoi s for €8.3 Krakow,and as iNUa wellhosp asinan EU million, itality grou more Cour foreign Tulla ministers’ meeting p t in Co Offa bought the €12 milli in Helsinki, the Tánaiste said ly for some on.

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UNIT ONE

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A ban on gambling advertisements being broadcast during GAA matches has been called for by the leading union for GAA players.

Ahead of today’s All-Ireland football final between Dublin and Kerry at Croke Park, Paul Flynn, chief executive of the Gaelic Players Association, told The Sunday Business Post that gambling adverts during half time should be “removed to protect the most vulnerable”.

The level of gambling promotion during live sports is under increasing scrutiny, due to concerns over the level of addiction and youth betting, driven mainly online.

The price of some of Denis O’Brien’s Digicel’s riskiest bonds slumped to a record low last week as fresh fears grew about the mobile phone company’s debt levels.

The price of bonds issued

by Digicel at the beginning of this year to investors as part of a plan to ease its borrowing concerns fell below 10 cents on the dollar last week. The bonds were issued at 45 cents in January as part of a complex debt swap aimed at giving the company breathing space to implement a turnaround plan.

A number of bonds, including those due to be repaid in 2021 and 2023, also dropped.

The latest price fall came amid another set of Digicel financial results that showed its revenue and earnings con-

tinue to slip, albeit mostly due to currency fluctuations. The company, which operates mobile phone and broadband services in 30 countries across the Caribbean and South Pacific, has been weighed down with debts of $7 billion, incurred as it rolled out its network.

The company sought to assure its bondholders on a conference call last week that it is looking to grow its revenues and that it is comfortable with its liquidity and leverage.

However, Digicel executives declined to respond to questions on the call about plans to address its debt levels, insisting that the briefing was about the quarterly results.

O’Brien was on the call with investors.

According to the most recent quarterly results for

Digicel, which cover the three months to the end of June, revenues fell 1 per cent to $539 million while earnings before interest and depreciation slid 2 per cent to $243 million. The company had $214 million in cash at the end of the quarter.

On the call with bondholders, Digicel chiefs said its leverage had peaked during the quarter at more than seven times earnings and was expected to reduce as the business returned to growth this year.

Digicel earlier this year restructured part of its borrowings by securing approval to push out the timeline to repay some debt by two years by issuing new bonds. Those bonds have fallen heavily as the turnaround strategy, which involves getting customers

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BY AIDEN CORKERY ture”. While the government A Department of Finance envisaged an orderly Brexit spokeswoman said no final The government is strongly would allow it run a surplus of decision would be made on considering bringing in a bud- 0.4 per cent of GDP and leave which budget option would get based on the presumption it with €700 million to spend be chosen until later this of a no-deal Brexit. on new measures, a no deal month.

While no final decision has budget would turn this into In an interview with The been made, a senior source a deficit in the region of -0.5 Sunday Business Post, Coveney said it was now the “more perShen -1.5 percamp cent andus said that while he believes ling cent to zhen spraw Britain wants a deal, internalikely”uawe optioni’s and that it could leave the government to tens of istohome would include a package ofChina needing borrow up to €5 tional negotiations do not opsouth-east indesigned s erate on the basis of one side legion supports to help billion. ’s giant tech the Minister for Finance Pas- warning it will cause havoc ands of businesses and support jobs thous swans, ered that would be deployed if chalfeath Donohoe had warned for everyone if it doesn’t get workers. Darkof south needed.of in June that nds a no-deal Brexit ern what it wants. wetla s to the enou It comes as Tánaiste Simon would threaten 50,000 jobs.made The Tánaiste said he didn’t indig on its manCoveney separately saidpadd Ire- le He idly also indicated that tax believe the public would alia, Austr point land could not compromise cuts would be offathe agen-ed panic in the case of a nobut ty, novel onprese the backstop as itmere would da. The budget is duetimes nce no all to be .deal departure by Britain. He lake, theirmean cy lacen Irish politics would be announced on at October 8, just said a campaign to prepare comp st again guardby “dominated the border is- weeks ahead of the October the country for this potential warning to sue indefinitely into the fu- 31 deadline. outcome would be ramped 2

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OUTSTANDING SERVICE AWARD The Outstanding Service Award recognises and honours an individual’s outstanding service to their working establishment and to the hospitality industry. Selected by the Gold Medal Awards judging panel, the recipient of this award is an individual who has made an incomparable impact on guests and staff, and has successfully adopted and maintained a pioneering approach to their service.

The award recognises someone that has had a unique influence on their employees, co-workers and guests, and has a passion for improving quality standards, as well as introducing innovation to the service offering. In addition, this award goes to someone who has made a lasting impression, not just on employees, co-workers and guests, but on practitioners throughout the industry and, in many instances, has led by example and made positive changes to the way that the industry operates.

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SUPREME WINNER The Supreme Winner Award is the Irish hospitality industry’s highest accolade. The recipient of this award is chosen by the Gold Medal Awards judging panel following a review of all winning entries in the awards this year.

The Supreme Winner award acknowledges outstanding service and exceptional achievements within the Irish hospitality industry. The recipient of this award is an establishment that offers first-class hospitality, superlative customer experience, and stands out from the other prestigious awarded winners as a result of their dedication to the highest quality standards.

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51 09:15

GMA 2019 Brochurev11.indd 51

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THANKS TO OUR 2019 GOLD MEDAL AWARDS JUDGING PANEL! From all of us here at the Gold Medal Awards, we would like to extend a huge thank you to our judging panel that took time out of their busy schedules to help make these awards possible.

They meticulously reviewed every entry, site inspected every property, and discussed in incredible detail each and every entrant. They undertook the near impossible task of cutting down the list to our current finalists and, indeed, choosing our winners which, as you can imagine, was no easy job and didn’t go without a few heated debates!

Alex Meehan Travel and Food Journalist

Marilyn Bright Irish Food Writers’ Guild

Anthony Farrell Hospitality Consultant

Margaret Griffin Food Scientist and Food Blogger

Colin Gilligan Lecturer in Hospitality, GMIT

Mark Howell Account Director, Gather & Gather and former Hotel General Manager

Donagh Davern Lecturer, CIT and Former Hotel General Manager Eugene McSweeney Master Chef Gail Cotter Buckley Lecturer in Bar Management at CIT Jeanne Quigley Freelance Food & Travel Journalist John Caffrey General Manager DCU Rooms, Dublin City University John Carty Lecturer at the College of Tourism & Arts, GMIT

Mary O’Callaghan Lecturer in Wine Studies, DIT Michael Vaughan Chair of Hospitality Skills Oversight Group Niamh Boylan Food & Wine Expert and Former Restaurateur Nicola Brady Freelance Travel Journalist Paul O’Connor Restaurateur and Hospitality Consultant Sybil Mulcahy Editor of EVOKE.ie

Lucinda O’Sullivan Food & Hospitality Critic

Tom Mythen Former President of the RAI

Maria Murphy Lecturer at the College of Tourism & Arts at GMIT

Tony Conlon Lecturer in Food & Beverages Studies in DIT

52 GMA 2019 Brochurev11.indd 52

18/09/2019 09:12

9 09:15

45 MAGAZINE TITLES ▲ 10 EVENTS ▲ 3.6 MILLION REACH

DID YOU KNOW

Ashville Media Group is Ireland’s largest publishing and events company.

You’ve almost certainly read our magazines or attended our events.

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17/09/2019 13/09/2019 15:32 14:43