Dec/Jan 2013 Security Insider

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SECURITY

Page 1

THE MAGAZINE FOR SECURITY PROFESSIONALS

PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

[ M AG A Z I N E ] VOL.17 | ISSUE.6 | DEC/JAN2013

SEE NO EVIL, HEAR NO EVIL, SPEAK NO EVIL Where now for the security industry?

62 26

PP255003/02390

2013 Australian Security Industry Awards for Excellence (2nd May 2013) Nominations now open asial.com.au/awardsforexcellence

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CONTENTS VOL.17 | ISSUE.6 | DEC 2012/JAN 2013

26 SEE NO EVIL, HEAR NO EVIL, SPEAK NO EVIL

24 2012 ASIAL BOARD OF DIRECTORS

06 | President’s message

29 DISCOVER THE POWER OF INTEGRATED SECURITY

way for first aid training

36 DRUG AND ALCOHOL TESTING IN THE WORKPLACE

Industry Awards for Excellence

08 | ASIAL rule change

18 | Your super summary

32 | ASIAL New Member Listing

09 | New Non Armoured CIT

20 | QLD – OFT opinion on

34 | London riots – 4,700 arrests

Operators award 14 | Ten-point management plan for Kings Cross, NSW 14 | National – changes on the

ASIAL Strategic Partners >

4 //SECURITY INSIDER DEC 2012/JAN 2013

interstate monitoring centres 20 | NSW – SLED Advisory Council Industry appointments 22 | 2013 Australian Security

and counting 35 | Monitoring Centre Listing 40 | Hot Products 42 | Calendar of events

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PRESIDENT’S MESSAGE

DON’T BE AFRAID TO ASK

W

elcome to the latest issue of Security Insider, my first as President.

For those of you who don’t know me, my name is Kevin McDonald and I have worked in the electronics sector of the industry for over 30-years. During this time I have had extensive involvement with ASIAL through a range of different roles including NSW Branch Chairman, National Electronic Security Special Interest Group member, Board Director and Vice-President.

I would first like to acknowledge and thank Ged Byrnes for the leadership he provided as President of the Association over the past 6 years. During this time ASIAL has gone from strength to strength, among the many achievements include registration as an Employer Organisation, the purchase of Security Industry House and the launch of the SecurityTechnician Certification program. I am delighted that Ged will continue to serve as an elected Director of the Association.

I would also like to welcome our new Board members, Chris Luhrmann (VicePresident and ASIAL, Queensland Convenor) and Neil McLean (Director and ASIAl South Australia Convenor), along with Damian Waters, Antony Elliott, Mike McKinnon and Rod Anderson. As the recent elections conducted by the Australian Electoral Commission illustrated, ASIAL continues to provide a broad representative voice across industry sectors and geographically with Directors drawn from Queensland, New South Wales,Victoria and South Australia.

On behalf of the Association, I would like to thank Tom Roche for his long service as a Director and also Leo Silver for his term as a Director. Both Tom and Leo chose to stand down as Directors at the recent elections.

Moving on to NSW, one of the major talking points at present is the Security Industry Amendment Regulation which came into effect on 1 November 2012.The amendments include a number of positive initiatives, such as the removal of the “provisional” licence category and the

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introduction of a licence “renewal” process.

On the other hand there are a number of changes that may well prove challenging for many Master Licence holders.The replacement of the term ‘employ’ with ‘provide’ will mean that many Master Licence holders will be recategorised to a higher Master Licence category as the sub-contracted personnel will be included. Likewise the additional requirement to report and retain specified information on employed and sub-contracted licence holders will place an increased onus on Master licence holders.

It is important that all Master Licence holders in NSW read and understand what the changes mean for their business.The ‘ignorance is bliss’ approach will be of no help when the newly expanded Security Licensing Enforcement Directorate pay a visit.

In Queensland, the Office of Fair Trading (OFT) has issued an opinion that monitoring centre operators working in centres located outside of Queensland but who monitor premises located in Queensland will be required to hold an individual licence in Queensland.

ASIAL has met with the Office of Fair Trading (OFT) in Queensland to raise industry’s concerns about the position it has taken, including the unnecessary cost and duplication. OFT has advised that the issue will be referred to the Security Industry Regulators Forum for further discussion in the NewYear. In the meantime, members are urged to check with their insurers to ensure that their liability cover is not affected as a result of the position taken by OFT. It is clear that the operating environment for security providers across all states and territories is constantly changing and becoming more challenging. Reassuringly, in these times of change ASIAL continues to be a source of reliable advice and support for its members. So, don’t be afraid to ask.

Kevin McDonald President

THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 • Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher

Editor Bryan de Caires | security@asial.com.au Editorial Enquiries communications@asial.com.au Advertising Tania Laird | advertising@asial.com.au Creative Director Martin Costanzo | martin@webfx2.com.au Graphic Design + Prepress Webfx2 Digital | design@webfx2.com.au Editorial Contributors Bryan de Caires, Chris Delaney and AusSuper.

Print + Distribution Nationwide Advertising Group Published bi-monthly Estimated Readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases to: security@asial.com.au.

Internet

references

in

articles, stories

and

advertising were correct at the time of printing.

ASIAL does not accept responsibility for misleading views. Copyright©2013 (ASIAL) All rights reserved.

Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au.

[Next Issue] FEB/MAR 2013 ISSN 1442-1720

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INDUSTRY NeWS

ASIAL – RULE CHANGE In June 2012 Federal legislation

organisations, in the interests of their

as a Registered Organisation of

was passed which subjects

members.The amendments include:

Employers is required to make

employer organisations, unions and

• the requirement that the rules of

changes to its Rules. Accordingly,

their office holders to tougher

all registered organisations deal

the proposed rule change was

financial and accountability

with disclosure of remuneration,

considered and adopted at the 43rd

obligations. The Fair Work

pecuniary and financial interests;

Annual General Meeting of the

(Registered Organisations)

• the requirement that education

Association held on Wednesday

Amendment Act 2012 (the

and training be provided to

Amendment Act) received Royal

officials of registered

Assent on 29 June 2012 amends

organisations about their

in the members area of the ASIAL

the Fair Work (Registered

governance and accounting

web site.

Organisations) Act 2009 (the RO

obligations;

Act) in order to increase the financial accountability of registered organisations and their office holders, to strengthen the

• triple penalties for breaches of the Act; and • enhanced

investigative powers of Fair Work

investigative powers

Australia and to increase penalties

available to Fair Work

under the RO Act.

Australia.

The changes seek to ensure

To meet its

greater transparency about the

requirements under the

financial management of

Amendment Act, ASIAL

8 //SECURITY INSIDER DEC 2012/JAN 2013

28th November 2012.

The rule change can be viewed

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INDUSTRY NeWS

NON ARMOURED OPERATORS ARE NOW COVERED BY THE TRANSPORT INDUSTRY (CASH IN TRANSIT) AWARD 2010.

On 2 October 2012 Senior Deputy President Harrison of Fair Work Australia heard submissions from ASIAL re its application to vary the

Transport Industry (Cash in Transit) Award 2012.

The Transport Workers Union opposed the application, seeking to introduce cash limits and other safety measures into the award.

ASIAL’s submissions were

accepted by FWA with some minor drafting changes. However, Her Honour determined that it was inappropriate for one classification of employee covered by an award to be excluded from receiving an Industry Allowance.

To view the new rates of pay please login to the Members area of the ASIAL web site.

ASIAL CEO ADDRESSES SA POLICE CADETS

ASIAL’s CEO Bryan de Caires recently addressed the Constable Development program at the South Australian Police Academy.The presentation provided new recruits with an understanding of the roles

and responsibilities performed by private security industry personnel, as well as underscoring the importance of the relationship between police and the security industry.The feedback from cadets was very positive.

In July ASIAL was invited by SA Police to address new recruits on the evolving role of the private security industry and the partnership approach to community safety.The next intake of recruits will be in the NewYear.

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INDUSTRY NeWS

ACT – NEW LONG SERVICE LEAVE SCHEME FOR THE ACT SECURITY INDUSTRY From 1 January 2013 security workers in the ACT will be covered by a portable long service leave scheme.The Scheme will be funded by a levy set at 1.47% of ordinary wages, payable each quarter with the first payment due on1 March 2013.

The ACT Long Service Leave Authority (the Authority) will manage this scheme along with other portable schemes already in place.

The scheme applies to businesses that provide one or more of the following licensed services in the ACT. Other services under section 13 that require a licence are not covered by the Scheme.)

• patrol, guard, watch or protect

property (including cash in transit); • guard with a firearm for cash in transit; • guard with a firearm for protecting property; • act as a monitoring centre operator; • guard with a dog; • act as a bodyguard; • act as a security consultant; or • act as a crowd controller.

Security employers are required to register with the Authority by 1 January 2013.

When registering with the Authority employers will also need to register their workers who are eligible to enter

the scheme, provide quarterly reports to the Authority and keep certain records.

If you have any questions about the administration of the scheme please contact the Authority on 02 6247 3900.

TASMANIAN GOVERNMENT PROPOSES LSL LEVY FOR SECURITY INDUSTRY The Tasmanian Government has advised stakeholders that it is investigating a proposal for the introduction of a portable Long Service Scheme for the Security industry in that state.

ASIAL took the opportunity to give a presentation to departmental officers, union officials and others, on behalf of the security industry with respect to the Tasmanian Government’s consideration of a portable LSL scheme to include coverage of workers in the state’s security industry.

In our presentation we indicated that employees with long and continuous service already have access to paid long service leave (LSL) under the Long Service Leave Act 1976 (the Act).

ASIAL also noted that sections of the Act (specifically s5(4) and s 2(2) deal with transfer of business and protect employees’ continuity of service when an employee is terminated by one employer and is re-

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engaged to work in the same place of business, and in the substantially the same type of business with another employer.This is the classic turnover of a contract from one security provider to another where the employees remain on the same job.

Subsequently ASIAL wrote to the Minister detailing our opposition to introducing such a scheme before significant consultation with industry and employers and having due regard to proper research of the facts relating to the security industry.

ASIAL believes that a portable LSL Scheme forTasmanian security workers should not be introduced: • Before Fair Work Australia introduces a Federal Long Service Leave standard and • A detailed study is undertaken to identify the efficacy of a portable scheme for the industry and; • Before current Government contracts can be reviewed to allow for variations to account for the

The Minister, David O’Byrne MP

increased cost to employers resulting from the scheme.

ASIAL further believes that such a scheme should not create a greater costs to employers than is currently in place under the Long Service Leave

Act 1976.

The Minister, David O’Byrne MP has noted ASIAL’s comments and concerns and has advised that government will develop an options paper in consultation with the key industry stakeholders.

ASIAL will keep members informed of any further developments as they arise. In the interim we invite comment from members on the proposal.

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INDUSTRY NeWS

ASQA, CPSISC AND INDUSTRY REVIEW OF WHITE CARD TRAINING ANNOUNCED CPSISC, the national Industry Skills Council responsible for the building, construction and property services industries has acknowledged the announcement from the Australian Skills Quality Authority to undertake a strategic review in conjunction with industry and CPSISC of the entry-level occupational/workplace health and safety training commonly known as the White Card.

CPSISC CEO Alan Ross today said “CPSISC will play its role as a member of the White Card Strategic Review Committee to ensure the standards for training the White Card which is required to work on construction sites in Australia, are being met by Registered Training

Organisations nationally.

“The Strategic Review will look at the current modes of delivery such as online and face-to-face, the actual learning undertaken and competencies gained whilst undertaking the course, and the assessment of the White Card unit.

“With the emergence of online learning internationally and with the tyranny of distance coming into play in places such as QLD and WA, there has been an emergence of

ASIAL MEMBER A FINALIST IN TELSTRA NSW BUSINESS WOMEN’S AWARDS Gina Field of NSW’s Nepean Regional Security was a finalist in this year’s Telstra NSW Business Women’s Awards under the category of Commonwealth Bank Business Owner Award. Gina joined the security industry aged 19 and started her agency in 1998 from her Penrith home.The company has since grown into a $3 million a year business with 40 guards across NSW, predominantly on Government contracts. Her main business is

NSW – INFRINGEMENT NOTICE FOR NO SECURITY LICENCE NUMBER ON WEB SITE

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building protection and crowd control although there have been other welcome assignments such as security on Baz Lurhmann’s latest film set,The Great Gatsby in the Blue Mountains.

flexible learning, however there needs to be a level of quality to ensure the actual people undertaking the training are learning and being accessed according to quality standards.

“The White Card training of those working in construction is fundamental to a person’s prior learning and knowledge before going on site to ensure they are safe while on the job and this strategic review of the White Card will aim to ensure that quality training standards are maintained to safeguard this result,” said Alan Ross.

Industry queries in relation to their White Card resources can be made by contacting CPSISC at info@cpsisc.com.au

AUSTRAC INVOICES TO ALL REPORTING ENTITIES SUBJECT TO THE 2012-13 SUPERVISORY LEVY AUSTRAC has advised that they have now sent out invoices to all reporting entities subject to the 201213 supervisory levy. All CIT providers are reminded that payment of the invoices is due by 30 November 2012.

More information about the levy is available on the ‘paying your supervisory levy’ page on the AUSTRAC web site.

The NSW Police recently issued a penalty notice to a Security Firm for advertising a security activity without a licence number being included.

The penalty notice related to the security firm's web site that did not include the security firm's master licence number.

The $2,200 penalty notice is a timely reminder to all security providers to include their security master licence number on all advertising. Section 32 of the Security Industry Act provides an advertisement as any form of notice or statement in the nature of an advertisement.

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INDUSTRY NeWS

TEN-POINT MANAGEMENT PLAN FOR KINGS CROSS, NSW New technology, more transport, and high visibility policing over the summer are central to the NSW Government's ten-point management plan to address problems in Kings Cross.

Operation Rushmore will see high visibility policing in the precinct over summer, including enforcement activities by the Office of Liquor, Gaming and Racing.

Transport will be increased with extra buses, more security guards on taxi ranks, and a trial of pre-paid taxis.

The area covered by the Kings Cross Precinct Liquor Accord will be expanded to take in around 100 extra licensed venues in Potts Point and Elizabeth Bay.The freeze on new liquor outlets in the expanded Kings Cross Precinct will also be extended until December 2015.

On October 24, the NSW Government introduced legislation to help curb alcohol-fuelled violence and anti-social behaviour in Kings Cross and surrounding areas.

The Liquor Amendment (Kings Cross Plan of Management) Bill 2012

NATIONAL – CHANGES ON THE WAY FOR FIRST AID TRAINING UNIT The first aid training unit HLTFA301C - Apply First Aid, which is used as a core unit within CPP20211 Certificate II in Security Operations has been superseded and replaced with HLTFA311A – Apply First Aid. The Health and Community Services Industry Skills Council has deemed that HLTFA311A – Apply First Aid is not equivalent to the old unit.

The new unit was endorsed in May 2012 and RTOs will generally have a twelve month period in which to transition to the new unit.This causes a potential issue in that people awarded the new unit of competency are not allowed to have it included as part of the CPP20211 Certificate II in Security Operations until the Construction and Property Services Industry Council (CPSISC) update the

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qualification.

CPSISC will submit the revised CPP20212 Certificate II in Security Operations, with HLTFA311A Apply First Aid to the National Skills Standards Council (NSSC) for consideration of endorsement at its 6 December 2012 meeting.

CPSISC has communicated with Regulators around Australia to ensure they are aware of the changes and to ensure the qualification is recognised in meeting licensing requirements.

will enable the Government to implement further actions including requiring licensees to implement measures that will minimise alcohol related harm in Kings Cross.These measures will be contained in the legislation.

VIC – UPDATE ON THE USE OF POSITIONAL/ RESTRAINT ASPHYXIA Due to a number of recent incidents involving positional/restraint asphyxia in the security industry, the Licensing & Regulation Division has been working with Registered Training Organizations and trainers to improve the level of training in this subject for new entrants to the security industry. However, employers are being urged to undertake training in this subject and review current procedures and restraint methods utilized by all employees to prevent an incident occurring.

The Licensing & Regulation Division has prepared an information leaflet on this project.

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INDUSTRY NeWS

2013 AUSTRALIAN SECURITY MEDAL NOMINATIONS The Australian Security Medals are designed to publicly recognise outstanding security operatives, security professionals and their achievements and contributions to our community.The aim of the Foundation, through these awards, is to promote ‘Security’ as a profession by: • Raising awareness of the outstanding service(s) the Medal recipients have provided; • Promoting awareness of what the security industry really ‘looks like’; • Raising funds for the Foundation’s nominated Charity or Charities and; • Raising funds that will go towards

supporting security industry members and their families when a security practitioner is seriously or fatally injured as a result of performing his or her duties.

You can help be a part of this valuable and worthy cause.

Either nominate someone whom you believe deserves recognition for an act of bravery or initiative, or who has contributed to security professionalism or provided examples of outstanding citizenship, positive leadership, insights or influence at a strategic management level.

Nominations are now open. For

more information on how to make a nomination, or for more information about the foundation itself, please visit www.australiansecuritymedal.com

MOVE AND GROWTH FOR

C.R. KENNEDY

Australia's largest distributor of surveillance, photographic, surveying, medical and digital audio equipment has moved to extensive new premises in Melbourne.

C.R. Kennedy represents some of the world's leading manufacturers of CCTV / Surveillance equipment including Dallmeier electronic, Pentax lenses, LG security and others.The new facilities enable the

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surveillance division to showcase state-of-the-art equipment under operating conditions, with a control room featuring live feeds and the ability to compare and demonstrate various systems and combinations.

Along with this new head office, the company has offices in all major Australian capital cities plus Auckland, New Zealand.The new 2.6 hectare Melbourne facility was

officially opened by Jürgen Dold, CEO of Leica Geosystems Switzerland, and President of the Hexagon Group.

The new head office represents the beginning of a new era for the 78 year old company and its stateof-the-art facilities will be replicated in the other CR Kennedy offices throughout Australia and New Zealand.

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INDUSTRY NeWS

YOUR SUPER SUMMARY It seems that change is the one thing that stays the same in the super industry. Over the next few years, a raft of super-related changes will be implemented and all Australian employers will need to be ready.

Here’s a simple summary of the key changes you need to be aware of.

From 1 July 2012 • Rebate for people earning less than $37,000. Eligible members will receive a super contribution of up to $500, which will effectively offset the 15% contributions tax paid on employer Superannuation Guarantee (SG) contributions.

• Change to concessional contribution cap for those age 50 and over. The cap – which includes salary sacrifice and SG contributions – will reduce from $50,000 to $25,000 for all Australians for the 2012/13 and 2013/14 financial years.The Government has deferred for two years the proposed increase to the concessional contributions cap to $50,000 for those age 50 and over with total super savings of less than $500,000.

From 1 July 2013 • SG maximum age limit of 70 will be abolished.

• Payslip reporting. Employers must include on payslips the amount of employer contributions for the period and the date they will be paid.

• SG increases from 9% to 9.25% (see table below).

From

SG Contribution

1 July 2013

9.25%

1 July 2014

9.50%

1 July 2015

10.00%

1 July 2016

10.50%

1 July 2017

11.00%

1 July 2018

11.50%

1 July 2019

12.00%

From 1 January 2014 • MYSUPER. Employers must make SG contributions for employees who have not made a choice of fund to a fund that offers a MySuper product. AustralianSuper will offer a MySuper product.

• SUPERSTREAM. Medium to large employers will need to supply standard information about employees, use ecommerce to make contributions and enrol new members in default funds. Small employers commence from July 2015.

Continued Page 20 >

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INDUSTRY NeWS

YOUR SUPER SUMMARY (CONT) Changes to the SG rate from 1 July 2013 to 1 July 2019 The SG rate will progressively increase from 9% to 12% from 1 July 2013 to 1 July 2019.

Proposed changes Keep in mind that the following are proposed changes only – they’re not yet law.

Change to Government Cocontribution. It’s proposed that the co-contribution matching rate will

be $0.50 for $1 of after-tax contributions (not $1 for $1), the maximum co-contribution will be $500 (not $1,000), and cocontribution eligibility will cut out at an income of $46,920 (not $61,920).

Super tax changes for high income earners. If your annual income (including your before-tax contributions) is over $300,000, all or some of your before-tax contributions will be taxed at 30%.

AustralianSuper prepared this information in October 2012.This information is of a general nature and does not take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, consider your financial requirements and read our Product Disclosure Statement, available at www.australiansuper.com/pds or by calling 1300 300 273. AustralianSuper Pty Ltd ABN 94 006 457 987 AFSL 233788,Trustee of AustralianSuper ABN 65 714 394 898.

Want more information? For further information on legislative changes and updates visit our website www.australiansuper.com and search under ‘Forms & publications’ or visit the Australian Taxation Office website www.ato.gov.au

QLD – OFT OPINION ON INTERSTATE MONITORING CENTRES In September, the Office of Fair Trading (OFT) wrote to ASIAL to advise of the opinion that a licensing obligation arises in the instance, where an entity received a reward for electronically monitoring a person’s property located in Queensland, regardless of the actual location of the monitoring centre. As the property being watched is located in Queensland, the monitoring function is deemed to be occurring in Queensland for the purposes of the Security Providers Act.

In this circumstance, OFT have advised that the individuals performing the function must hold security officer (monitoring) licence and the organisation supplying the services must hold a class 1 security firm licence in Queensland.

ASIAL met with the Chief Executive of OFT to raise industry’s concerns about the unnecessary cost impost duplication, insurance implications and enforceability of the position it has taken. Whilst sympathetic to the concerns raised,

OFT’s opinion remains. Given the national implications, the issue has been referred to the Security Industry Regulators Forum for discussion when it next meets in the New Year.

In the meantime, members who operate monitoring centres located outside of Queensland, but who monitor client premises within Queensland are urged to check with their insurers to ensure that their liability cover is not affected as a result of the position taken by OFT.

NSW – SLED ADVISORY COUNCIL INDUSTRY APPOINTMENTS The Commander, State Crime Command has confirmed the selection of the following 10 industry representatives for appointment to the SLED Advisory Council up to 31 October 2014: • Norman Axford, Locksmith Industry Representative • George Chin OAM, Chairman, SIS MSS Security Holdings P/L

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• Julian Claxton, Chief Strategist, International Operations Group P/L • Bryan de Caires, CEO, Australian Security Industry Association Limited (ASIAL) • Maurice Delle Coste, CEO, Australian Corporate Protection P/L • Lenette Ison, Executive Manager (Business/Compliance), Australian

• • • •

Concert and Entertainment Security P/L Daniel Lewkovitz, CEO, Calamity.com.au Joh Paynter, Director, Paynter Security Pty Ltd t/as PGC Security Gregory Peak, Security Guard, Supreme Security Services George Zeitoune, Access Group Solutions

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18TH ANNUAL AWARDS

2013 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE Call for nominations Nominations are now being accepted for Australia’s premier security awards program.The 2013 Australian Security Industry Awards for Excellence will be presented at the Park Hyatt Hotel Melbourne on Thursday 2nd May 2013.

Award categories include: Individual • Individual Achievement – General Security • Individual Achievement – Technical Security • Security Student of the Year Organisational • Security Management • In-House SecurityTeam • Training

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• Integrated Security Solution (projects above $250,000) • Technical Security Solution (projects below $250,000) • Special Security Event or Project The deadline for nominations to be submitted is Friday 1st March 2013.

2012 Award winners • Individual Achievement Award (Technical) - Andrew Keddy, Spectrum Fire & Security • Integrated Security Solution Award (Projects above $250,000) - SAAB Security • Individual Achievement (General Award) - Adam Motum, MSS Security • Integrated Security Solution Award (Projects below

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18TH ANNUAL AWARDS

• • • • •

$250,000) - Pacom Systems and CDS Security Security Management Award - Qantas Contracted Security Services Unit Special Security Event Award - Paramax Special Security Event Award - Spectrum Fire & Security Special Security Event Award - SNP Security In House SecurityTeam Award - BlueScope Steel Security

$250,000) - Kangan Institute (Automotive Centre of Excellence) For further information or to download a nomination form visit www.asial.com.au/awardsforexcellence

Training category sponsor

Organised and sponsored by

2012 - Highly Commended recipients • Special Security Event - Australian Turf Club (Mounted Security Implementation) • Integrated Security Solution (Projects Above $250,000) - Chubb Fire & Security (RAAF Edinburgh Stage 2 Redevelopment) • Integrated Security Solution (Projects Above

SECURITY INSIDER DEC 2012/JAN 2013// 23

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ASIAL BOARD OF DIRECTORS

ASIAL BOARD OF DIRECTORS {2012-2014} Following on from the elections conducted by the Australian Electoral Commission, the ASIAL Board of Directors for 2012-2014 is as follows: PRESIDENT Kevin McDonald, Business Improvement Manager, ADT Security Kevin has been involved in the security industry for over 30 years. His career started with Wormald Security and he has extensive experience in electronic security, sales, contracting, operations and monitoring. He has held sales, operational and general management positions in a number of nationally based security companies and is currently the Business Improvement Manager at ADT Security subsequent to the purchase of the Signature Security Group byTyco Int. Kevin is a member of ASIAL’s National Electronic Security Special Interest Group. Kevin has a Certificate IV in Security Risk Management, a Diploma in Marketing Management and is currently completing a course in Six Sigma methodology.

VICE PRESIDENT Chris Luhrmann, Founder and Principal of SIA Security Chris has 24 years’ experience in Law Enforcement and the private security and investigation industries, serving with the New South Wales and Queensland Police Services. He has held positions as an investigator, intelligence analyst/officer, and officer in charge and team leader in both local and specialist squads. Chris has gained a wide range of skills, which include conducting security and surveillance operations both internationally and domestically.

Since 1990, he has been involved in specialist weapons and tactical & VIP Protection teams and has trained police in firearms and operational skills and tactics. He is also a qualified electrical technician experienced in the use, installation and repair of security and electronic equipment. Chris is a member of the Australian Institute of Company Directors and has vocational training in Business Management.

DIRECTORS Rod Anderson, Business Manager, Australia and New Zealand, Advent Security Group Rod has over 36 years security and related experience, specifically in the areas of management, operations, training and business development. After a distinguished 20 year career in the Australian Regular Army, and prior to joining Advent, Rod progressed through a number of senior management positions within ISS Security including Regional General Manager of West Australia, and then later as the Regional General Manager of Queensland and the Northern Territory, General Manager Special Operations, National Business Manager and finally National General Manager Operations. He has extensive experience in the delivery of security and protection of Defence Bases, Aviation, Maritime and Critical Infrastructure. Rod has also served on a number of security industry review committees and has a number of tertiary qualifications in business, HR and security related disciplines and is a licensed security consultant and trainer in New South Wales.

Ged Byrnes, Director, Protection Pacific Security.

Protection Pacific is a Melbourne based company which has been operating since 1992.The company provides security services including alarm installation, access control, CCTV, guards and patrols.The company also operates its own 24 hour control room.

Ged has a broad range of experience across all facets of the industry and has an understanding of issues that affect ASIAL Members. He has worked in the security industry since 1980 and his experience includes all aspects of design, installation and monitoring of intruder detection systems and associated devices such as access control and CCTV systems. Ged is a member of the Institute of Security Management and Past Victorian Chairman of ASIAL, a position he held for seven years.

He has an Associate Diploma of Security Management and Certificate of Security Management. He represented ASIAL on the National Executive Council from 1995 – 2002 and represented ASIAL on the Victorian Police Security Liaison Group, Control Room Operators Group and Alarm Response Consultative Committee. He was re-elected to the National Executive Council in 2003 and elected as Vice President in 2004.

Ged was elected to the position of President in 2006 and concluded his presidency in late 2012.

ASIAL B 24 //SECURITY INSIDER DEC 2012/JAN 2013

Antony Elliott, Managing Director, E & C Security Systems Pty Ltd. Antony was first appointed to the ASIAL National Executive in 1994. He held the position of New South Wales

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ASIAL BOARD OF DIRECTORS

ASIAL Board 2012 (left to right): Mike McKinnon, Rod Anderson, Damian Waters, Antony Elliott, Kevin McDonald, Ged Byrnes, Neil McLean, Chris Luhrmann.

Branch Chairman for many years and was Individual Member Division Chairman. He was elected President in 2001 and remained in that position until 2006. He has served on the board as a director since standing down as President and is committed to assisting with the future direction of the Association.

Antony played a crucial role in ensuring industry acceptance of the Cabling Provider Rules and has contributed to preserving the security industry’s interest in this area since.

Antony is the Managing Director of E & C Security Systems Pty Ltd, an electronics based security company, where he has been involved with the general management of the company for over 25 years.

Mike McKinnon, Managing Director, MSS Security Pty Ltd. Mike has been involved in the security industry for more than 20 years and was appointed to the ASIAL Board in mid 2010. Professional studies include a Bachelor of Business Degree as well as qualifications in Local Government Administration. Mike is a Certified Practicing Accountant (CPA) and spent a considerable number of years in professional practice and finance before making the move to general management of commercial enterprises.

He is currently the Managing Director of MSS Security Pty Ltd, Australia’s largest security personnel provider and oversees

the operations of the Australian business, operating across all Australian States and Territories. As such this gives a national insight to the issues impacting the industry. Mike also has the unique perspective of having been a significant client within the industry whilst with the Qantas Group for a number of years.This period included managing their contracted security screening services, equipment suppliers and their in-house alarm monitoring and identification teams. In addition, Mike also brings a wealth of knowledge and experience gained in security electronic wholesaling, safe manufacturing and distribution, monitoring and electronic solutions.

Neil McLean, Senior Business Development Manager, RAA Secure Services.

Neil has worked within the security industry for more than 30 years starting in the manpower area with Wormald Security, and eventually moved into the electronics area. He has an extensive background in system design and providing meaningful cost effective security solutions to a broad range of industries with a strong service focus.

Neil is currently the Senior Business Development Manager of RAA Secure Services Adelaide. RAA specializes in Installation, Servicing and Monitoring of Electronic Security Systems in the Domestic & Commercial sectors.The focus is increasingly within the personal protection area with Personal

Emergency Monitoring, Lone Worker and custom solutions within the Retirement Village and Community Care sectors.

Neil is also the ASIAL State Convenor for South Australia. Neil has seen the security industry grow to one that is highly professional and well regarded by both consumers and governments alike through his work as State Convenor.

Damian Waters, General Manager Security, Armaguard Group.

Damian has experience in the law enforcement and security industries spanning 21 years and holds a Diploma of Security Risk Management. He has experience as a member of the Victoria Police and National Crime Authority and 10 years of experience in leadership roles in the private security industry.

Currently, Damian is the General Manager Security for the Armaguard Group. Operating across more than 50 locations in Australia and New Zealand.

Armaguard has, after more than 70 years of operations, become an iconic brand in Australia and the dominant player in the Australian and New Zealand cash logistics, currency management and precious cargo markets. Damian brings to the Board of ASIAL his extensive experience which enables him to understand the challenges faced by ASIAL members and to address these challenges with a fresh approach.

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FEATURE

SEE NO EVIL, HEAR NO EVIL, SPEAK NO EVIL

By Bryan de Caires

"See no evil, hear no evil, speak no evil” is a commonly used proverb to refer to a lack of moral responsibility on the part of people who refuse to acknowledge impropriety, looking the other way or feigning ignorance.

The saying has taken on added poignancy for the security industry over recent years as it has come under the scrutiny of investigations conducted by the Australian Crime Commission, Fair Work Ombudsman and Independent Commission Against Corruption (ICAC).

What these investigations have highlighted is that like other industry sectors security is not exempt from poor business practices and that the actions of a few can impact negatively on the majority of security providers who do the right thing. Apart from tarnishing the Industry’s

26 //SECURITY INSIDER DEC 2012/JAN 2013

reputation, the outcome of such investigations have inevitably led to the introduction of yet further industry regulation.

Often well intentioned, much of this additional regulation has meant that the majority of operators who do the right thing find themselves overwhelmed by additional red tape and bureaucracy, whilst those who don’t do the right thing slip further and further under the radar. As a result, many legitimate operators have become

increasingly frustrated as they find themselves competing against providers paying cash in hand, offering inducements, engaging in sham contracting or who phoenix (dissolve one company and create another to avoid payment of debts owing) their operations, whilst regulators appear seemingly unable to do anything.

These issues are symptoms of one of the important challenges facing the industry, that security is

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FEATURE

seen as a grudge purchase.

Consequently, in many cases security contracts (government and corporate) are awarded on price, rather than the best value.This has created a ‘race to the bottom’ mentality that some clients seek to exploit, knowing all too well that the provider cannot possibly deliver the services required at the price quoted without having to cut corners, such as not paying personnel appropriately.

Competition is a good thing and should be encouraged, but it should never be at the expense of good business practice or where service delivery is compromised. As the old adage goes ‘a job worth doing is a job worth doing right.’ When government agencies or corporations award contracts knowing fully well that the rate at which the work has been contracted is substantially below the provider’s costs, alarm bells should ring immediately.

It would be a welcome and refreshing change to see major government and corporate users of security services showing leadership by placing a greater value on quality service delivery rather than the lowest price. And don’t be mistaken, 9 times out of 10 the lowest possible price means there is something shonky somewhere.

Regulators around the country frequently extol the virtues of 'good

corporate governance' in organisations, yet often fail to define exactly what this means. It is often a case of "we'll know it when we see it" or "we know what it isn't when we see it".

In essence, good corporate governance should be all about ensuring that the needs and interests of the organisation's stakeholders are taken into account in a balanced and transparent manner. It is not just a matter of having the right policies and procedures in place, it is embedding a strong governance culture into the very fabric of the organisation from the very top down.Through the establishment of clear and transparent systems/processes your business will be in a better position to grow and to ensure that important decisions are made in a timely manner.

Over recent months I have been asked the question ‘what is ASIAL doing in response to the recent ICAC Investigations?’ My response is simple we do what we do with any complaint or allegation involving one of our members we deal with fact rather than conjecture or industry scuttlebutt.What this can mean is that it can take some time for matters to be resolved, however our approach is underpinned by the principle of procedural fairness which ensures that all parties are given a ‘fair go’.

It should be reassuring

WHAT IS GOOD GOVERNANCE? The Australian Government’s www.business.gov.au site provides the following practical words of advice regarding good governance.

• Create and delegate authority when making important decisions, you need to have the right person making them. Simply by setting up and communicating clear lines of authority, you can guide your employees to recognise the decisions that they can and cannot make on their own.

• Develop clear policies and procedures - written policies and procedures are essential for creating planned business outcomes. These are particularly helpful in communicating clear steps to achieving a goal, such as a sale, which you wish your staff to repeat frequently. The best policies are clear, concise, and easy to understand. They should also reflect your brand, compliment your business goals and objectives as well as your risk management plans.

Creating formal policies and procedures allows you and your staff to make better decisions. They also add legitimacy to a decision. Having an agreed process will allow you to guide behaviours and reduce risk within your business.

Once created, make your policies and procedures available to all staff.

Constantly revisit these documents to ensure they’re up to date, particularly as your business environment changes.

• Manage employees and ensure accountability - with policies and procedures in place, everyone can be more accountable and comfortable about the decisions they make.

Accountability is important and can involve rewarding or disciplining staff. Your established policies and procedures can also help when providing constructive feedback and ensuring that better decisions are made in the future.

With a good governance structure, your employees become enabled to take on more responsibility. As the business owner, you can then focus more on other core management activities that can help make your business a success.

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for all members to know that the Association actively enforces its Code of Conduct through a range of ways.

ASIAL’s Disciplinary Committee (consisting of four members: one ASIAL Director, two representatives from the ASIAL Secretariat and one independent advisor, generally a solicitor retained for the purpose) meets as required to review circumstances surrounding alleged breaches of the ASIAL Code of Conduct and to provide recommendations to the Board.The sanctions available include expulsion or suspension from the membership, the imposition of financial penalties of up to $500,000 and the requirement for members to take remedial actions. It is worth noting that over recent years the Association has expelled approximately 800 members.

ASIAL’s proactive approach to the compliance of its members goes well beyond its complaints and dispute resolution process. From the outset, applicants are required to satisfy our membership criteria. As a general rule, 1 in 10 applicants are unsuccessful. Once approved, members are required to provide ongoing information as part of the membership renewal process.Where issues of non- compliance are identified, the Association provides the member with relevant advice and support. In addition, the Association also has in place a rigorous process where statutory compliance audits are required, which are conducted by an independent accounting firm.

One further aspect of our ongoing compliance scrutiny of members is the daily checking of member ABNs to ensure that none have fallen under administration. Where this is identified, the Association’s procedure is to immediately update its member website listing to reflect this.This makes consumers aware of the fact that the company is under administration.

The advice and support provided through the Association’s thorough approach to compliance is not appreciated by all. Some members have taken umbrage at having questions raised about their business

28 //SECURITY INSIDER DEC 2012/JAN 2013

practices and relinquished their membership.The fact of the matter is that compliance with industry licensing requirements, corporate, workplace or consumer law among others, is not optional – it is the law.

ASIAL will not be swayed from its commitment to ensure that members conduct their businesses to the highest possible standards. It would be remiss of us if we didn’t. If in the process of doing so we lose some members who do not share the same values and principles as us, then so be it.

For the Industry to be truly recognised as a profession it needs to have a stronger focus on quality and service.

Whilst many in the Industry already achieve this, there are still a minority of providers operating in certain sectors of the market that drag the Industry down.

It is incumbent on us all when coming across any wrongdoing or unscrupulous operator to immediately notify the relevant government agency.

Failure to do so only perpetuates the wrongdoing and causes further damage to the industry. If you are not sure of who to contact, let ASIAL know and we will point you in the right direction. Unfortunately those often most disadvantaged by shonky operators are employees (or so called subcontractors), along with genuine security operators trying to compete.

Even more unfortunate is the reluctance by any or all of those who are aware when this happens to alert authorities about these unlawful operators. As the Fair Work Ombudsman often tells us, to carry out an investigation they get better results when there is a “warm body” ie - an employee who has a complaint.

In saying this, it is worth referring to the Australian Council of Professions (Professions Australia) which defines a profession as: ‘A disciplined group of individuals who adhere to high ethical standards and uphold themselves to, and are accepted by, the as public as possessing special knowledge and skills in a widely recognised, organised

body of learning derived from education and training at a high level, and who are prepared to exercise this knowledge and these skills in the interest of others.’

As an Industry we must not shy away from any opportunity to promote the increasingly important role and positive contribution the Industry provides in safeguarding all aspects of the Australian community.The opportunities for further outsourcing to the Security Industry is enormous and one that ASIAL will focus on over the coming year.

ASIAL’s long held view is that practices can be legislated, but you cannot legislate behaviour. Ultimately shifts in behaviour must come from within the Industry itself and be owned by the enterprises and individuals within it. Rather than waiting for others to act for us, the Industry as a whole needs to act by speaking up when they see wrongdoing. Responsibility rests with the Industry to start educating security buyers of the risks inherent in choosing suppliers at unsustainably low rates and instead get them to focus on quality and service as key drivers.

In some respects this is the ‘elephant in the room’, the buyer is prepared to choose the lowest tender price regardless of the obvious fact that the only way for the security provider to operate at that price is to underpay wages or to lose money. It is worth noting that the FairWork Act 2009 provides penalties for a person if they have “been in any way, by act or omission, directly or indirectly, knowingly concerned in or party to the contravention.”

Good governance and corporate principles also apply to government and corporations. So just as security providers have an obligation to do the right thing if they come across any wrongdoing or impropriety, so do they.

Rest assured, ASIAL will continue to provide leadership to ensure that there is a strong and sustainable security industry capable of meeting the future needs of the Australian community. *Bryan de Caires is the CEO of ASIAL.

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ADVERTORIAL

DISCOVER THE POWER OF INTEGRATED SECURITY “Discover the power of integrated security” is the beginning of an important dialog about how Schneider ElectricTM combines security management systems, integration expertise, and best-in-class technology to enable corporations to realise quantifiable business value. As today’s revolutionaries continue to build a smarter planet, our company helps those innovators employ integrated security solutions to positively impact their respective corners of the ecosystem.1 Read on to understand more about security as a business enabler. factor in designing security management strategies.

• Managing security as a lifecycle is a best practice.

It pays (literally) to analyse the impact of each of those developments.

Software enters the picture

Growth over the past decade To understand the holistic value it brings today, it is important to recap the evolution of security over the past decade. Among the changes that have occurred are the following: • Software integration has emerged as a business enabler, giving rise to

“integrated solutions.”

• Economic factors have made demonstrating return on security investment (ROSI) a requirement rather than an option.

• Security now can be categorised as delivering three levels of value.

• The synergy between people + process + technology is a compelling

There was once a clear delineation between the physical security and information technology (IT) functions within a business.The advent of software-managed security solutions caused that line to fade. Physical security and information technology are now inextricably linked.

Today, best in class Schneider Electric integrated security solutions run on integrated IT- or IP-based networks.

Infrastructural components are shared and actionable information is available from different systems. Integration onto one IT network also affords the possibility of a single control platform. Softwaredriven solutions deliver not only the means to collect information, but also equip operators with the necessary

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ADVERTORIAL

(consolidated) facts to be proactive.

Software has taken us beyond the legacy of basic security (standalone products and solutions designed to provide security effectiveness) – to the delivery of more advanced (integrated) solutions that provide risk protection – to delivering business value that transcends the scope of traditional security. What’s more, integrated security solutions have made more effective

complex at best. Equations included a mind boggling array of mathematical formulas and statistical analyses.

Calculations frequently relied upon “soft data” to derive hard numbers associated with ROI. It was inevitable: easier mechanisms had to be found. By categorising security in terms of the depth and scope of what it delivers, quantifying return on security investment became easier.

This helps illustrate how ROSI can be quantified.

The promise of security effectiveness represents the most basic reason why executives invest in security management solutions.

Integrating multiple disparate technologies onto a single comprehensive IT network drives more effective security protection. It also results in lower capital expenditures

The security lifecycle follows a chronological progression that occur in most security environments – from determining business objectives at the beginning – to events resolution and post-event analysis and reporting at the end. Each of these stages provides a mechanism for continuous improvement.

(CapEx) in new construction and in lower Operating Expenses (OpEx) over time.This first category of security solutions is the one that is hardest to monetise.

The second level of value is risk reduction.

security management available at a lower overall cost.

Monetising return on security investment hasn’t been easy One of the reasons why security hasn’t easily been monetised in the past is that traditional methods for calculating return on security investment were

30 //SECURITY INSIDER DEC 2012/JAN 2013

Security can deliver three levels of value Imagine three categories of security that run the gamut from “effective protection” at one end of the spectrum to “delivering tangible business value for solving real business, operational or process problems” at the opposite end.

This category of protection safeguards brand reputation, bolsters business continuity and provides tangible ROSI. Among the major factors that impact business continuity are security incidents, disasters, accidents, and non-compliance with regulations.

Integrated security solutions address these challenges.This kind of security solution reduces risk and gives operators situational awareness. When anomalies are pinpointed, they have the right information at the right time so that they can make informed decisions. With this second level, assigning a monetary value to security is easier than with the first.

Using a security management solution to support the primary mission of an organization represents a third level of security.

In this instance, security is used to improve business processes, reduce variable costs, and increase revenues.

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ADVERTORIAL

Here, security is no longer viewed as a cost center, but rather as an enabler that plays a strategic role in the organisation. Security delivers tangible benefits in such business areas as logistics, manufacturing, facility scheduling, process improvements, and energy management. At this level, security contributes to the success of the business and to its profitability and continuity.This is where security begins to weave itself into the DNA of an organisation.This is also a point at which proving ROSI is straightforward.

Weaving security into the DNA Two more points are critical to understanding how security becomes an essential part of corporate DNA. First, in addition to categorising security according to what it delivers to the business, executives must consider the synergy between people + process + technology as part of a best practices security strategy. When all three work together in an intentionally-designed symmetry, an organisation can realise the highest possible performance improvements and reap significant [financial] benefits across business operations. Second, viewing the discipline of security as a processdriven security lifecycle highlights how this symmetry works.

The security lifecycle follows a chronological progression that occur in most security environments – from determining business objectives at the beginning – to events resolution and post-event analysis and reporting at the end. Each of these stages provides a mechanism for continuous improvement.

Beyond the foundation to real-life examples The best way to highlight the vast potential integrated security brings is to examine real-life examples. A case in point is a city with an already overcrowded roadway system and stressed police network. More than 7

percent additional growth was anticipated yearly.The team implemented an integrated solution that included high resolution day/night cameras, additional video storage capabilities and automated service dispatch SMS.The solution delivered 99.9% uptime and a 270% increase in enforcement revenues over a several year period.

The owner of a commercial office building realised two significant benefits with an integrated security solution tied to the facility’s BMS. He not only reduced OpEx costs and decreased energy costs but also realised an unexpected 15 percent decrease in annual cleaning costs thanks to tracking occupancy and alerting cleaning staff not to address unoccupied zones.

A manufacturing environment uses optical turnstiles equipped with credentialing capabilities. Because the production line will not start without the proper number of qualified workers in place, the propensity for costly product defects and the likelihood of disruptions in the manufacturing process is greatly decreased.

A supervisory control and data acquisition (SCADA) system-driven water treatment plant integrated video surveillance with the SCADA system.

Now alarms are confirmed via live video verification before a technician is dispatched to resolve a problem.

Workers are not dispatched to areas exhibiting unsafe conditions and fewer facility technicians are required to maintain the infrastructure.

Thermal cameras used to protect an industrial facility also monitor the temperature of equipment bearings in pumps and motors. Because the temperature of bearings increases with excessive wear, these cameras can detect changes and automatically alert operators. Security delivers preventative maintenance that safeguards against unexpected equipment failure and

process interruption.

In retail and transportation environments, video surveillance can serve the dual functions of securing the environment and also assuring efficient traffic flow – of people, baggage, or cargo – on escalators, in baggage handling carousels, or on surrounding roadways and parking facilities.

Together we can harness the power The possibilities are endless. Let us help you revolutionise your environment today.Together, we have the power to leave a permanent mark.

Let’s continue to raise the bar in designing revolutionary applications for integrated security technology.

Download your FREE PDF copy of the Schneider Electric white paper: The Evolution of Return on Security Investment (ROSI), visit www.SEreply.com and enter in key code M728V.

1

This article is an excerpt from “The Evolution of Return on Security Investment (ROSI),” by Kathy Holoman and Aaron Kuzmeskus, Schneider Electric Integrated Security Solutions, January 2012.

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ASIAL NEW MEMBERS

WELCOMETO OUR NEW MEMBERS ASIAL is pleased to welcome the following new members (including Corporate and Associate members) who have joined the Association over the past few months.

CORPORATE MEMBERS

Hyder Consulting Pty Ltd

Secure Australia Security (S.A.S)

A.Amo Security Pty Ltd

I.Contract Pty Ltd

Pty Ltd

Abetter Alarms & Vacuums

IDEAS Systems Pty Ltd

SecureTel Aust Pty Ltd

Access Cabling Solutions Pty Ltd

Innovative Strategic Solutions Pty Ltd

Securevent Protection Group

Anthony Gauci

JAB Solutions Pty Ltd

Security & Technologies Group Pty Ltd

Aus Lock and Safe Company Pty Ltd

JJ's All Trades and Services Pty Ltd

Security Network Services Pty Ltd

Aussie Security and Cleaning

JSC Corp Pty Ltd

SLS Security Group Pty Ltd

Mutonet (NSW) Pty Ltd

Landmark Services Group Pty Ltd

Smart Locksmiths and Security

Australian Bureau Monitoring Pty Ltd

Leader Security Pty Ltd

Spyker Business Solutions

Bizcorp Security Services Pty Ltd

Australian Marshal Pty Ltd

State Security & Electronics Group

BJ Phillips Security Pty Ltd

Metropol Security

Pty Ltd

Bourn Technology

Mid Northern Security Group Pty Ltd

Swagger One Pty Ltd

Craig's Comms Pty Ltd

National Safe and Security Pty Ltd

Talak Electrical Services Pty Ltd

Electronic Security Technologies

Northrop Consulting Engineers Pty Ltd

Tech Streaming Pty Ltd

Elite Security & Technology Group

Pacific Satellite Networks Pty Ltd

TAT (Security / Taxi Training) Pty Ltd

Pty Ltd

PAR Group Pty Limited

Terminator Security Pty Ltd

Executive Security Group (Australia)

Pelsec Security Services

The Geek Shed Pty Ltd

Pty Limited

Biometric Systems International

United Electronics & Technology

Ezi Security Queensland Pty Ltd

Pty Limited

Pty Ltd

Global Zone Pty Ltd

Permaguard Electronic Security

United Risk Management

Greens R Us Pty Ltd

Services Pty Ltd

Workplace Investigation Services

G Barbaro Industries Pty Ltd

Protection Group Pty Ltd

Pty Ltd

Guarded Group (Aust) Pty Ltd

Protection One Security

Zero Security Group

Helm Security

Runnymede Group Pty Ltd

HONN Group Services

Scanning Systems (Aust) Pty. Ltd.

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ASIAL MEMBER RECOGNITION PROGRAM The ASIAL member recognition

years or more of membership

program serves to acknowledge

• Gold – awarded to members that

Recipients (15 September - 13 November 2012)

longstanding association members

have held 16 – 24 years of

Silver (11-15 years membership)

with either a Platinum, Gold, Silver, or

membership

Countrywide Security Pty Ltd

Bronze level of membership.

• Silver – to commemorate 11 – 15

DCI Security

years of membership

The recognition program is divided into four categories:

• Bronze – for members that have held 6 - 10 years of membership

ASIAL Member Recognition Levels • Platinum – to commemorate 25

Bronze (6-10 years membership) Conn Industries Pty Ltd MCM Protection Pty Ltd

Member Recognition Program

Seth Holdings Pty Ltd T/A Seth Security If you have not already signed up to the ASIAL Member recognition program or would like to find out more, visit www.asial.com.au/Memberrecognitio nprogram.

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CCTV – GETTING THE RESULTS

LONDON RIOTS – 4,700 ARRESTS AND COUNTING

A protester at a London demonstration in December 2012 During the riots of August 2011 Londoners and residents of a number of other cities and towns across England witnessed traumatic scenes characterised by rampant looting and arson attacks.

The Metropolitan Police Services’ law enforcement project was established with Det Supt William Lyle as the senior investigating officer on ‘Operation Withern’ to investigate the serious disorder and violence that occurred in August 2011 and, ultimately, bring all of those responsible to justice.

Det Supt William Lyle recently addressed the Global Security Summit held in London on the Met’s results so far.The results have been exceptional.

To date there have been 4,700 arrests and well over a year since the riots

34 //SECURITY INSIDER DEC 2012/JAN 2013

occurred, the Met are still arresting around 100 people a month.

Police have sifted through approximately 200,000 hours of CCTV footage following the disturbances in August 2011.These CCTV images have been instrumental in achieving a conviction rate of 82% of the more than 3,000 people charged in connection to the riots. CCTV operators have been able to trace back through CCTV images of young people with their faces covered in order to identify them.This involved going backwards through CCTV images to find the group of offenders meeting ahead of carrying out their crimes – and before they had a chance to cover their faces.

Among the statistics revealed by Det

Supt Lyle in his presentation included: • 60% of those convicted were imprisoned for over 1 year • 70% had previous convictions • 21% had 11 or more previous convictions • 68% were convicted prior to their 18th birthday.

With convictions still forthcoming every week, Det Supt Lyle also revealed statistics relating specifically to the last 80 people charged. Of these: • 78.8% had previous convictions • 77.5% had previous burglary convictions • 43.8% were recorded violent offenders • 40% were linked to gangs. <Source: Rob Ratcliff, info4SECURITY>

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ASIAL Certified Security Monitoring Centres*

Current as at: 13 November 2012

Company (short form name)

Australian Security Industry Association Limited

State

Cert. No.

Grade

NSW

366

A1

09 Mar 2013

WA

379

A2

28 Feb 2014

ARM Security

WA

360

A1

10 Mar 2013

ART Security

VIC

392

A1

30 Sep 2014

Calamity Monitoring

NSW

383

A1

20 Mar 2014

Central Monitoring Services

NSW

380

B1

21 Mar 2014

Commonwealth Bank of Australia

NSW

389

A1

24 Sep 2014

VIC

391

C2

18 Mar 2014

Glad Security

NSW

398

A1

25 Nov 2014

Golden Electronics

TAS

395

A1

17 Oct 2014

ADT Security Allcare Monitoring Services

Energize Australia

Expires

Grade One Monitoring

NSW

378

A1

13 Feb 2014

Grid Security Services

NSW

381

A1

18 Mar 2014

Instant Security Alarms

QLD

365

A1

29 May 2013

Insurance Australia Limited (operating with Insurance Australia Data Centre)

NSW

377

C1

17 Jan 2014

ISS Security

NSW

373

B3

25 Nov 2013

Linfox Armaguard

VIC

393

A1

08 Aug 2014

Mekina Technologies

TAS

399

A1

02 Nov 2014

NSS Group

NSW

384

A1

07 May 2014

Onwatch

NSW

396

B1

31 May 2014

Paul-Tec Australia

NSW

367

A1

28 Feb 2013

Protection Pacific Security

VIC

394

C2

9 Aug 2014

RAA Security Services

SA

358

A1

12 Dec 2012

Secom Australia

NSW

374

A1

14 Dec 2013

Sectrol Security

VIC

369

B2

19 Aug 2013

Securemonitoring

VIC

370

A1

23 Nov 2013

NSW

386

A1

04 May 2014

Securenet Monitoring Services Security Alarm Monitoring Service

SA

387

A1

18 Jun 2014

Security Control Room

VIC

362

A1

06 May 2013

Sesco Security

WA

364

A1

03 Jun 2013

SMC Australia

QLD

372

A1

07 Dec 2013

SMC Australia

VIC

371

A1

16 Dec 2013

SNP Security (Newcastle)

NSW

368

A1

17 Aug 2013

SNP Security (Sydney)

NSW

390

A1

31 May 2013

WA

376

A1

28 Dec 2013

State Government Protective Security Service

QLD

388

C1

22 May 2014

Westpac Banking Corporation

NSW

382

A1

19 Mar 2014

Woolworths Limited

NSW

397

C1

04 Nov 2014

Spectus

*The above-listed ASIAL Certified monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 â&#x20AC;&#x201C; 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to Certification.

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DRUG AND ALCOHOL TESTING INTHE WORKPLACE -THE ULTIMATE RESPONSIBILITY IS ONTHE EMPLOYER

By Chris Delaney

When a drug or alcohol affected employee is injured, causes injury to others or whose decisions affect the health or safety of others the fault lies with the employer - and using subcontractors may not protect you.

Introducing a testing policy and procedure should be a priority.

In this article we discuss some of the issues affecting drug and alcohol testing in the workplace. It is not intended to be comprehensive, however it is designed to promote thought and action.

Employers are responsible for ensuring that risks to health and safety in the workplace are identified and assessed, then eliminated or controlled.These risks include those posed by the use of alcohol or other drugs, whether lawful or illicit.

Individual employees are under an obligation to take reasonable care for the health, safety and welfare of others and to cooperate with employers in their efforts to comply with the requirements of the relevant occupational health and safety legislation.

While employers are justified in considering drug and alcohol testing procedures, especially where their workers are employed in high-risk environments like the security industry, some aren’t sure how or where to start.

The fundamental questions employers often have include: • What type of testing is fair and reasonable?

• Who should be tested?

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• Who should perform the testing?

What type of testing is fair and reasonable?

In a dispute between Shell Refining (Australia) Pty Ltd’s (Shell) and the Construction, Forestry, Mining and Energy Union (union) over drug testing policies Senior Deputy President Hamberger stated that: "The employer has a legitimate right (and indeed obligation) to try to eliminate the risk that employees might come to work impaired by drugs or alcohol such that they could pose a risk to health or safety. Beyond that the employer has no right to dictate what drugs or alcohol its employees take in their own time".

More recent is the Endeavour Energy vs. CEPU and Others.

This dispute concerns the introduction of alcohol and other drugs policy.

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Highlights of the decision include: • That the appropriate method of drug testing should be through oral fluid.This should be done in accordance with AS 4760-2006 • That the appropriate blood alcohol concentration cut-off for all employees other than those obliged by legislation to have a lower cut-off be 0.5mg/100ml, except for employees determined by the outcome of a risk assessment to be engaged in high risk activities.Those employees should be subject to a BAC cut-off of 0.02mg/100ml.

• Employees in any particular workplace should not be subject to random testing until six weeks have elapsed since the education program has been rolled out in relation to that particular workplace.

According to Stephen Lane, Director of LaneWorksafe the current problem faced by employers testing oral fluid (saliva) is that saliva testing is not as accurate as urine testing. In over forty per cent of tests Saliva devices failed to identify THC (marijuana) even though the substance was present at high levels.The difficulty faced by employers is gaining agreement from employees to accept urine tests.

The best alternative for employers is to use a saliva test aimed at identifying the d9 component (d9 THC is the most active ingredient in cannabis) as opposed to the metabolic indicators used in many saliva devices.

Urine tests using the Split Cup product have proved to be far more accurate and meet with the relevant Australian Standard 4308:2008, a fact not overlooked by the NSW Police Force which uses this for urine collection and testing on its own members.There are urine devices currently available that can also accurately and quickly (within 5 minutes) identify the new synthetic cannabanoids also known in Australia as “Kronic”.

Employers need to decide for themselves what product(s) to use, but when doing so should keep in mind several important questions: • What product will provide the most accurate result therefore ensuring a “fair go” all round?

• Can the supplier provide a Compliance Certificate issued by an independent NATA accredited Laboratory specifying the AS4308:2008 requirement? Beware, there are Compliance Certificates issued from overseas which either have no relevance to the Australian Standard or have been fabricated.

• What are the implications for the employer making decisions based on a product not fit for the purpose?

Relying on these could result in decisions based on the results obtained by these products being wrong and even insurance coverage voided.

Who should be tested?

The Security Industry Act in NSW requires Security Master License holders to have a fitness for work policy and a process for its implementation in the workplace.The expectation is that employee who performs a security service and is required to hold a security licence should be subject to the policy.

Work, Health and Safety legislation throughout Australia requires employers to ensure that risks to health and safety in the workplace are identified and assessed, then eliminated or controlled indicates an expectation that employees and subcontractors in high-risk environments should expect to be tested.

All responsible employers who engage employees in high-risk activities should implement appropriate drug and alcohol policies and testing programs.

Who should perform the tests?

Trained personnel, in accordance with the relevant Australian standard, should conduct tests. Managers or supervisors in smaller businesses, or dedicated OHS officers, or external bodies in larger companies can carry out testing. Often security providers, as part of the contract, will conduct tests on behalf of the client.

Drug and Alcohol Training has become a necessary strategy to managing and maintaining many safe workplaces.There are only a small number of Registered Training Organisations (RTOs) who will train and certify “collectors” who in turn are able to on-train workplace collectors.

Specialist RTOs like Adept Training in NSW have

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developed training programs to meet the demands of the Australian Standards for Drug and Alcohol Testing.

Courses covering testing of urine and saliva samples as well as alcohol breathalyser, appropriate communication skills, infection control and documentation for sample handling.

Courses can be customised for individual organisations, whether it be urine, oral fluids (saliva) or alcohol meet the requirements of the Australian Standards AS/NZS4308:2008 and AS4760:2006.

Given that most testing processes are unobtrusive and easily administered, properly trained managers or supervisors should be able to implement the tests and still maintain the integrity of the sample. Indications of the presence of drugs and/or alcohol are available almost immediately using the appropriate testing products.

Developing a Program Programs developed by employers to manage alcohol and other drugs should be based on at least the following principles: • An emphasis on education and rehabilitation in so far as it is consistent with the requirements of safety, • Consultation with employees and their representatives, • Education of employees of their responsibilities in relation to the consumption or use of alcohol or other drugs which may adversely affect work performance or conduct, • The provision of practical guidelines and training to managers and supervisors for dealing with employees whose work performance or conduct is adversely affected by alcohol or other drugs, including the use of testing and the application of disciplinary sanctions, • A requirement that employees comply with all employer directives applicable to alcohol and other drugs in the workplace and cooperate fully with employers to prevent incidents arising from the consumption or use of alcohol or other drugs, • Confidentiality of employees’ personal information, • Policies and programs developed by employers should be developed to address their operational circumstances.

The level of detail in a policy and program should reflect the size of the employer’s business, the extent of the risk and any applicable statutory requirement.

Alcohol and Drug testing Employers should ensure that they have adequate

arrangements in place for the testing of the employees under its control.

Managing risk may include the targeted or random testing of employees. Whenever targeted or random, the employer’s program should require that the testing be done in a way that will minimise the risks arising the consumption of alcohol or other drugs. Measures to achieve this end may include, i The conduct of random tests on a pre and post sign-on basis for all persons engaged in security work without warning, iii. Conducting random urine tests according to AS/NZS4308:2001: Procedures for the collection, detection and quantification of drugs of abuse in urine.

The Australian Standard sets out the procedures for the sample collection and detection and quantification of drugs of abuse in human urine. The method may be used for workplace detection of any or all of the following classes of drugs: opiates, sympathomimetic amines, cannabis metabolites, cocaine metabolites or benzodiazepines.

Disciplinary Action Security industry employees affected by alcohol or other drugs whilst working pose a risk to themselves, their workmates and the general public.The employer may need to initiate a disciplinary process that meets the minimum requirements of the Fair Work Act 2009.

An alcohol and drug program should clearly set out the actions applicable in the event of breaches of its requirements, including: • The first breach of the program or where a security employee refuses, • If the employee fails or refuses to fully comply with the direction of the employer, • Subsequent breaches, • Dealing with abuse or effects of prescribed medication, • Reference to grievance procedures, • Employee assistance programs where available.

ASIAL considers the development and implementation of fitness for work programs to be an integral part of a professional security business. We can provide further advice and assistance to members seeking to develop a policy and/or introduce alcohol and drug testing in the workplace. For more information contact the ASAL office on (02) 8425 4318 or email ir@asial.com.au

Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific.

Accordingly, we provide this information for general reference only, but we advise you to take no action without prior reference to an Employee Relations professional. ASIAL members can contact Chris Delaney by emailing ir@asial.com.au

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AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

Advice & support for your business

Think Security… …THINK ASIAL

The peak body for security professionals

www.asial.com.au

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HOT PRODUCTS

UniGuard 12 Online Security Management Software ■ ValuTronics > 1300 133 366 ■ Email > sales@uniguard.com.au ■ Web > www.uniguard.com.au UniGuard 12 Online compliments the very robust UniGuard hardware perfectly and is the most advanced, efficient and cost effective system available today.

UniGuard 12 Online is web based.You can access your data, generate reports at anytime over the net, whether on a PC, iPad or your smart phone, you’re in control. UniGuard 12 Online has greater flexibility, giving you the option to generate and email reports to your clients automatically or to a schedule and to provide your clients with individual logins.

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Directly page any or all four room stations at the press of a button, view the front door camera and remotely unlock the door or gate. The Do-Not-Disturb feature allows room stations to be isolated and CCTV cameras can be added to improve security even further.

With stylish black and white finishes available; best of all… It’s a two wire product!

simPRO Field Mobility ■ simPro > 1300 139 467 ■ Email > sales@simpro.com.au ■ Web > www.simpro.com.au Your time is money and your hours are billable. Cut your travel and admin time down by at least 20% per day per person with simPRO Field Mobility.

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Our SmartPhone version is optimised for phone sized devices such as Android, Windows Mobile, iPhone and devices such as the Datalogic Elf. Get out and about with simPRO Field Mobility and simplify your business processes so you can spend more time making money, not chasing it.

40 //SECURITY INSIDER DEC 2012/JAN 2013

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HOT PRODUCTS

Inner Range Integriti Security Management System ■ For more information contact: ■ Web > www.centralsd.com.au ■ Web > www.innerrange.com The INTEGRITI SECURITY MANAGEMENT SYSTEM is a new generation Integrated Access Control, Security Alarm and Automation System by Inner Range.

It is the result of more than 20 years of continuous industry leadership and product development, and just like its famous predecessor (the Concept 4000), Integriti sets new industry standards. Inner Range are confident that Integriti has the capacity to offer solutions that have previously been unachievable in today's exciting yet demanding technology environment. Regardless of the specification, Integriti will tick the box at every level, including almost every redundancy and disaster recovery strategy. Integriti is an enterprise level access control and security solution that delivers a simple and easy to use management system with capabilities and scalability that have previously been unthinkable.

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Smartphone Control for Concept 3000/4000 Systems ■ For more information contact: ■ Web > www.innerrange.com ■ Web > www.centralsd.com.au Inner Range has released a WEB interface kit designed to provide convenient control of Concept Security Systems via any web browser. It is optimized for use on portable smart touchscreen devices such as iPhones, iPads, Android Mobile Devices and Tablet PC's, but can be used on any device with a WEB browser application.

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ASIAL NATIONAL CALENDAR OF EVENTS 2013

FEBRUARY

MAY

Security Industry Leadership Program 19-21 February 2013 Melbourne Business School

2013 Australian Security Industry Awards for Excellence 2 May 2013, Park Hyatt Hotel, Melbourne.

NSW Industry Breakfast Briefing 29 May 2013, Stamford Grand, North Ryde

JULY QLD Industry Breakfast Briefing 17 July 2013, Niche Event Spaces, Stones Corner, Brisbane VIC Industry Breakfast Briefing 28 February 2013, Melbourne, Ibis Glen Waverley

Security 2013 Exhibition & Conference 24-26 July 2013, Sydney Convention & Exhibition Centre, Darling Harbour.

MARCH SA Industry Breakfast Briefing 28 February 2013, Sebel Playford Hotel, Adelaide

Security 2013 Gala Dinner 25 July 2013, Doltone House, Jones Bay Wharf Sydney

WA Industry Breakfast Briefing 8 March 2013, Hotel Northbridge, Perth NSW Industry Breakfast Briefing 13 March 2013 The Mantra, Parramatta ACT Industry Breakfast Briefing 14 March 2013, Belconnen Premier Inn, Canberra QLD Industry Breakfast Briefing 20 March 2013, Niche Event Spaces, Stones Corner, Brisbane TAS Industry Breakfast Briefing 21 March 2013, Hobart Function and Convention Centre, Hobart

AUGUST VIC - Industry Breakfast Briefing 7.30-9.00am 15 August 2013 Quality Hotel Batmanâ&#x20AC;&#x2122;s Hill on Collins

SEPTEMBER SA - Industry Breakfast Briefing 12 September 2013, Sebel Playford Hotel, Adelaide WA - Industry Breakfast Briefing 13 September 2013, Hotel Northbridge, Perth ACT - Industry Breakfast Briefing 18 September 2013, Belconnen Premier Inn, Canberra

To find out more register online www.asial.com.au/eventscourses or email events@asial.com.au

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