Security Insider December 2016/ January 2017 by ASIAL

SECURITY

THE MAGAZINE FOR SECURITY PROFESSIONALS

M AG A Z I N E VOL.21 | ISSUE 5 | DEC/JAN 2017

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CONTENTS CONTENTS VOL.21 | ISSUE 5 | DEC/JAN 2017 VOL.19 | ISSUE.1 | APRIL 2014

#SECURITYAWARDS

SECURITY 2014 WINNERS AND BREAKS FINALISTSINTO MELBOURNE

10 14 20 30 ASIAL PARTNERS WITH 093,100+ SECURITY ASIAL’S NEW LIFE 24 VOLKSWAGEN FINANCIAL QUALIFICATIONS MEMBERS PROMOTING THE USE CANCELLED THE NBN - WHERE SERVICES OF ASIAL MEMBERS

ASIAL Strategic Partners: 26-28 JULY 2017 ICC SYDNEY, DARLING HARBOUR

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TO NOW?

24 | The rights of entry of enforcement officers | Changes to inspect your security 20 to specialist cabling registers competencies 34 | Can private security 32 | Help your employees catch companies improve their super responses to victims of 34 year ahead in | A busy family violence? Workplace Relations Health 38 | Small Business 36 | ASIAL new member listing / Check

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PRESIDENT’S PRESIDENT’S MESSAGE MESSAGE

Showcasing the significant THE HIGHS & LOWS contribution our industry makes

to the Australian economy

he night of 20 October 2016 was a celebration of all that is great about our industry. The 21st Annual fter more than a decade, the Australian Security Industry Awards Security 2014 Exhibition and for Excellence, incorporating the Conference returns to Melbourne 2nd Annual Outstanding Security in early June. Judging by the strong Performance Awards, recognised response from exhibitors, the long awaited individuals and companies for return has been well received.This year’s their hard work, andat the event will run fromexcellence the 4-6th June innovation on a national and Melbourne Exhibition & Convention international stage. Centre. Congratulations the 32 winners It is now nearly 30 to years and finalists acknowledged since a small group of ASIAL on the night. industry representatives With every year the number organised the first industry of nominations increase and exhibition. It is pleasing to see the of continues submissions thatquality the event to gogo to another level,tomaking from strength strengththe andtask of our highly respected judging provide an opportunity for the panel more difficult.the Next year’s industry to showcase #SecurityAwards will return toservices impressive array of products and Melbourne afterthe a number of year’s it offers.Through ongoing partnership between Diversified Communications absence. Australia theprovided Association Whilstand theASIAL, awards a continues to play a key role in helping great opportunity to celebrate all to showcase theand industry’s capabilities. that is good innovative about year’s expanded exhibition floor ourThis industry, we were brought spacedown and outstanding conference back to earth with the program providesby anthe excellent opportunity announcement Australian to view the latest security technologies, Skills Quality Authority (ASQA) hear internationally renowned of its from intention to cancel over experts, as well as network andand socialise 3,100 training qualifications with industry colleagues from across the statements of attainment issued by country. Registered Training Organisations Another important industry eventPty I (RTO’s) Peacemakers Security would like to bring your attention to is Ltd in Queensland and Austwide the 19th Annual Australian Security Industry Institute of Training Pty Ltd in Awards for Excellence to be held in Victoria. The livelihoods of many Sydney on the 23rd October 2014. Our individual licence holders are industry performs an increasingly affected. important role in the Australian economy The actions taken by ASQA and it is important that this is recognised and State regulators has shone an through awards programs such as this. unflattering light on our Industry. Nominations are now open for the awards, To the uninformed it could appear so I urge you to consider lodging an that the industry is solely to blame, application. Further details are available on given the predilection of some page 28 and through the ASIAL web site. operators to exploit weaknesses in Later this year ASIAL’s board elections the vocational education system. will be conducted by the Australian However, it is important to setwill thebe Electoral Commission. Members notified in due course by the AEC about

610| //SECURITY DECEMBER 2016 | SECURITY INSIDER INSIDER JUNE 2014

record straight that the industry is not solely at fault, rather there has been a failure of the regulatory system to effectively regulate RTOs. arrangements for the election.This The actions taken by ASQA process allows for every Duly Authorised over recent weeks has clearly Representative of a financial corporate signalled that the delivery of poor member the opportunity to submit a quality training by RTOs will not be postal vote. tolerated, a long overdue move that In my previous President’s Message, I is greatly welcomed by ASIAL. wrote about the importance of good I urge all employers, particularly governance practices. Failure to do the those in NSW, Queensland right thing more oftenand than not Victoria, to be vigilant and confirm will result in negative with your consequences employees and for subyour contractors where they gained their organisation. qualifications. isAssociation your responsibility AsItan ASIAL to check the validity of their actively enforces its qualifications and security licence. Professional Code of Conduct, If found toabe employing unlicensed position matched by our persons you may beASIAL fined Board’s and your actions.The Master/Firm Licence may be placed recent decision to expel at risk. Pty Limited from its Hootspah It is clear and thattoa impose review aof$120,000 security membership financial sanction and specific industry entry level training is long compliance the Kings overdue. Inrequirements this regard on ASIAL has Security Group highlights this.The worked closely with ASQA, Artibus continuationand of the Kings Security Group’s Innovation regulators to ensure ASIAL membership wasis conditional the training package better on accepting and needs complying withindustry. payment of suited to the of the andthat meeting specific Itthe is sanction envisaged a review of compliance company the securityrequirements.The training package will advised that it was unable to maintain its commence in the New Year. membership as required by the ASIAL Finally, a big thank you to the Board, and aswho a result their ASIAL Secretariat have worked membership was relinquished. tirelessly throughout the year, Whilst it isthe important to learnand from the promoting Association mistakes of others, it is equally as the industry, offering sage advice important to understand that compliance to members, liaising with key is not a dirty word. For our industry to stakeholders across the country grow and flourish, it is vital that we and delivering the industry’s premier develop a stronger culture of compliance. events - the Gala Dinner and Finally, I look forward to seeing many of Awards night, not to mention over you at Security 2014 in Melbourne or later 20 local industry briefings. in the year at the 2014 Australian Security Industry Awards for Excellence.

THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 • Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher

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[NEXT ISSUE] 2017 [Next Issue]FEBRUARY AUGUST 2014 ISSN 1442-1720 ISSN 1442-1720

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INDUSTRY NEWS

PRIME MINISTER’S VETERANS’ EMPLOYMENT PROGRAM ASIAL was invited to Kiribilli House on 17 November 2016 for the announcement of the Prime Minister’s Veterans’ Employment Program. ASIAL General Manager John Fleming was in attendance. “Getting a good job, launching a new career, is essential to ensuring our veterans make the most successful transition from the ADF,” Prime Minister Malcolm Turnbull said. “Our ADF personnel leave the military with unique skills and can make valuable contributions to business. It is in everyone’s interests to recognise the talents of our veterans and encourage the private sector to take advantage of that expertise.” An information page for veterans will be created on the Government’s jobactive website. Employers uploading job vacancies will have the option to nominate if the position would be suited to a former ADF member. “All participating businesses will be given the title Veteran Employment Ambassador,” Prime

Minister Turnbull said. “The excellent work done by small, medium and large businesses employing veterans will be recognised at an annual Prime Minister’s Veterans Employment Annual Awards. The criteria for the awards will be developed in consultation with the

Industry Advisory Committee. “Businesses will be encouraged to partner with a local Ex-Service Organisation, such as the RSL and Soldier On, to develop strategies for driving veterans’ employment through an ExService Organisation Industry Partnership Register.”

VICTORIA TO INTRODUCE PORTABLE LONG SERVICE LEAVE SCHEME The Victorian Government announced at the State ALP Conference, held on 14 November 2016, that it is committed to developing a portable long service leave scheme for workers in the community services, security and contract cleaning industries. The legislation is not expected until next year (or even 2018) as the Government works on how to fund the scheme. Victorian IR Minister Natalie Hutchins told the conference: "Long service leave arrangements should meet the needs of our modern workplaces – that's why we're taking the steps necessary

8 | DECEMBER 2016 | SECURITY INSIDER

to look after workers and make sure they're not short changed". The inquiry into portable long service leave schemes only recommended that a feasibility study be carried out on whether portable long service leave should be introduced in the cleaning and the security industries. It did not recommend the development of such a scheme. ASIAL’s submissions to the inquiry last year warned the committee that an industry based levy was not sustainable for the security industry and would create unnecessary costs for employers. ASIAL indicated that contributions to the scheme

would not benefit the many casual employees that left the industry before they would be eligible for LSL. Follow us on LinkedIn for more updates as they become available: www.linkedin.com/ company/asial.

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he Australian Security Industry Association Limited (ASIAL) and Volkswagen Financial Services (VWFS) have now partnered to provide competitive automotive finance and service products to ASIAL member business across Australia. VWFS aims to make business purchases for ASIAL members across any brand of vehicle, as simple as possible, with everything taken care of, so ASIAL members can focus on their core business activities and ultimately protecting Australia. Key services, capabilities and benefits available to ASIAL members through our partnership include: • Operating Lease, Finance Lease, Novated Lease • Vehicle Sourcing, Price Negotiation & Procurement • Vehicle Order & Delivery Management • Road Side Assistance • Accident Management • Registration & CTP Renewals • Servicing & Maintenance Management • Infringement Management • Fuel Management • Tyre Management • Toll Management • FBT Reporting • Account Management • Vehicle Disposal Assistance

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to organisations with tool of trade vehicles. The VWFS Outsourcing Solution and Fully Maintained Operating Lease (incorporating comprehensive fleet management services) will allow ASIAL members to outsource both ownership and operating cost risks of your fleet to VWFS. This will enable ASIAL Members the ability to avoid becoming involved in the time-consuming fleet administration activities and allow you to redeploy your internal fleet administration and management staff to your organisation’s core business. Under a Fully Maintained Operating Lease, ASIAL Members simply operate the vehicle and all maintenance and repair activities are coordinated and funded by VWFS at no additional cost. Repairs required outside the warranty period are also funded by VWFS, providing complete isolation to our clients of any further costs (driver mistreatment and collision excepted). For more information on how Volkswagen Financial Services can assist you as an ASIAL member with any of the VWFS products visit www.asial.com.au/vwfs. si

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Thank you to all who attended our events - we hope you found them enjoyable and informative. Please share your photos with us on Facebook and Twitter. For the 2017 event calendar, turn to page 50.

Queensland S Industry Breakefacurity st Briefing

WA Security Industry Briefing

urity Tasmania Secng Industry Briefi

NSW Security Industry Briefing and 47th ASIAL AGM SA Security Breakfast Industry Briefing At the SA Security Industry Breakfast Briefing, President Kevin McDonald recognised Neil McLean for his contribution to the Association over a number of years, following his decision not to seek re-election to the ASIAL Board. For the full list of 2017 events, see page 50 > 12 | DECEMBER 2016 | SECURITY INSIDER

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INDUSTRY NEWS

3,100+ SECURITY RELATED QUALIFICATIONS CANCELLED The Australian Skills Quality Authority has announced its intention to cancel 3,164 security related qualifications. Members are urged to check whether any of their employees may be affected. Individuals affected should contact their local industry regulator immediately.

Further Peacemakers security qualifications to be cancelled The Australian Skills Quality Authority (ASQA) has announced its intention to cancel a further 1,947 security and related qualifications and statements of attainment (SoAs) issued to 1,020 people by Peacemakers Security Pty Ltd (Peacemakers). ASQA announced in September its intention to cancel 461 qualifications and SoAs issued to 236 individuals by the now-deregistered Peacemakers between March and July 2016. This latest round of cancellations effects qualifications and SoAs issued between 9 September 2015 and 8 March 2016 ASQA said it cancelled Peacemakers’ registration as a provider of vocational education and training (VET) in July because of “failure to meet the national training standards, particularly the failure to adequately assess the competence of its students”.

ASQA cancels security qualifications issued by Victorian trainer ASQA has also announced its intention to cancel 756 security qualifications issued by former Victorian training provider, Austwide Institute of Training Pty Ltd (Austwide). The Australian Skills Quality Authority (ASQA) investigated

14 | DECEMBER 2016 | SECURITY INSIDER

Austwide and found it to be critically non-compliant with the requirements of the VET Quality Framework. As a result of this finding, ASQA cancelled the training provider’s registration. Austwide sought a review of the decision in the Administrative Appeals Tribunal (AAT) however, ASQA’s decision was affirmed and took effect on 26 May. ASQA has examined training and assessment documents obtained from Austwide and found evidence that the organisation did not provide the training and assessment necessary to ensure students had the skills and knowledge required to be awarded a Certificate II in

Security Operations. As a result ASQA has decided to cancel any Certificate II in Security Operations qualifications issued by Austwide – which also traded as Automotive Management Institute - between 28 April and 26 May this year because it believes the holders of this qualification have not been properly assessed. In both cases, ASQA said, in announcements released on 11 November 2016: • Strong regulatory action being taken by ASQA in these matters is based on “reliable evidence” that Peacemakers

and Austwide “did not provide legitimate training and assessment of these individuals and was, in fact, operating a system intent on issuing qualifications and SoA’s without providing training or assessment”; • “Behaviour is not the typical ‘non-compliance’ detected by ASQA during its regulatory work, where training organisations are actually providing training and assessment but are not fully meeting their regulatory obligations”; • The actions of Peacemakers and Austwide “damages the standing of Australia’s vocational education and training system and warrants this strong response by the regulator”. The cancellation of the qualifications is not automatic – individuals have the opportunity to submit evidence and information to ASQA as to why their qualifications should not be cancelled. However, should ASQA proceed to cancel the qualifications, individuals who still want to obtain a license to work in the security industry will have to regain their qualification through another training provider. Any students who received a security or related qualification or SoAs from Peacemakers between March and June 2016 or a Certificate II in Security Operations qualification from Austwide between April and May 2016 and has not received a notice – or would like more information - should contact the ASQA Info Line on 1300 701 801 or email qualifications.review@ asqa.gov.au.

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INDUSTRY NEWS

PROGRESS MADE ON NATIONAL ALARM RESPONSE GUIDELINES ASIAL has long been an advocate for national standardisation in the handling of alarm activations. In 2011 the Association initiated dialogue with Emergency Service Organisations across Australia to address the issue through the development of a draft national alarm response protocol. Whilst progress has been slow, there are encouraging signs that a successful outcome is in sight. At the recent ASIAL Security Industry Breakfast Briefing in Perth, Western Australia Police Superintendent Lance Martin provided an update on the National Alarm Activation Response Guidelines, currently under final consideration by the Australia New Zealand Policing Advisory Agency (ANZPAA) prior to endorsement. Superintendent Martin explained a review was conducted on how each Australian policing jurisdiction responds to alarm activations. “Analysis of the processes and policies of each agency identified a level of alignment between agencies and the potential for standardisation,” he said. “The monitoring of alarms by private service providers is no longer restricted to State, Territory or national boundaries. “Whilst jurisdictions have had localised engagement with alarm monitoring groups and regulatory bodies, changes in how these alarms are monitored, and police are engaged, has driven the need for national standardisation.” The National Emergency Communications Working Group – A/NZ (NECWG–A/NZ) has existed since 1995 to discuss coordination of cross jurisdiction response and develop collective positions in relation to emergency communications issues. NECWG-ANZ commenced formal consultation with ASIAL

16 | DECEMBER 2016 | SECURITY INSIDER

to address standardisation through an agreed national framework. ASIAL supported the principles outlined in the guidelines, which aim to: • Provide a standard categorisation of alarm types • Provide a standard alarm activation response priority • Identify those alarm types police will not respond to • Reduce the number of non-genuine alarm activations that police respond to • Define requirements for confirmation of genuine alarm activations. “The purpose of this document is to provide a framework for national standards for the way in which Australian policing jurisdictions and registered security companies define and respond to alarm activations,” Superintendent Martin explained. “Whilst there is some existing alignment between agencies, the adoption of these guidelines will require changes in business processes and categorisation of alarms, and revisions to the configuration of Computer Aided Dispatch and reporting systems in support of such changes. “Whilst it is not imperative to implement the changes simultaneously, there is a need to coordinate change and manage communication with the security industry representative bodies. The guidelines recommend that this role be managed by the NECWGANZ Police Sub-Committee.” ASIAL CEO Bryan de Caires has welcomed the progress stating that “the guidelines are evidence that the relationship between police and security is

maturing.” “With approximately 1.5 million monitored alarms across Australia, the security industry performs an important role in safeguarding the community," Mr de Caires said. ASIAL is committed to ensuring that monitoring centre operators provide the highest standard of service possible and that police resources are utilised to best effect. "These guidelines are an important step forward and will help forge a more collaborative relationship between police and the security industry.” For more information on the National Alarm Activation Response Guidelines as it becomes available, follow ASIAL on LinkedIn at www.linkedin.com/ company/asial.

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CYBER SECURITY

DEVELOPING THE NEXT

GENERATION OF

CYBER SECURITY

PROFESSIONALS

By Kirsty Jagger, Marketing & Communications Manager, ASIAL

The Government plans to improve Australia’s cyber security by delivering world-leading cyber education and research.

ducation Minister Simon Birmingham and Minister Assisting the Prime Minister for Cyber Security Dan Tehan announced approval for the Academic Centres of Cyber Security Excellence on 8 November 2016, saying cyber security skills are fundamental to Australia’s capability in a connected, technology-enabled world. The centres will produce workready graduates to increase our cyber security workforce and world-leading research on cyber security as well providing executive education programs for industry and government. The announcement came as a survey released of Australian millennials found two-thirds had never discussed a career in cyber security at high school. Mr Tehan said a global survey

18 | DECEMBER 2016 | SECURITY INSIDER

of 18 to 26 year olds had found Australia needed to work harder to encourage young people into cyber security careers. “There is growing demand for cyber security professionals and it is an exciting and challenging career,” Mr Tehan said. “Australia also needs talented cyber professionals to help protect our national and business interests online and to encourage innovation. “The Centres of Excellence extends the Government’s work encouraging young people into cyber careers through the Australia Cyber Security Challenge and Women in Cyber networking event.” Mr Birmingham said the Government wants to ensure that funding for cyber security is being directed as strategically as possible. “The Turnbull Government has

committed $3.45 million to help address Australia’s shortage of skilled cyber security professionals via the establishment of Academic Centres of Cyber Security Excellence to ensure they are effectively meeting our country’s future needs,” Mr Birmingham said. “In an important next step we will also appoint a working group to review the courses currently on offer at universities and the eligibility and selection criteria for establishing the Academic Centres of Cyber Security Excellence. “Ultimately our Academic Centres of Cyber Security Excellence will help ensure our students are ready to enter the workforce, that we can upskill executives and government professionals and that our research highlights Australia as a leader in the field.” In addition to approving

CYBER

CYBER SECURITY

the Academic Centres of Cyber Security Excellence, the Government also actioned the following points as part of delivering its $230 million Cyber Security Strategy by:  • Appointing Dr Tobias Feakin as Australia's inaugural Ambassador for Cyber Affairs. • Launching the ASX 100 Cyber Health Check so Australia’s top businesses can benchmark their cyber security performance. • Referring the relocation of the Australian Cyber Security Centre to the Public Works Committee as the next step in enhancing industry and government collaboration on cyber security. The consultation phase for the design of the Joint Cyber Security Centres has also begun. The Joint Cyber Security Centres, formally known as the Joint Cyber Threat Sharing Centres, will be focal points for experts to work together, share information and develop new

CRIME

approaches to cyber security. Leaders from business, cyber security and government had their first meeting in Sydney in October to develop how the Centres will operate. The Joint Cyber Security Centres will be centralised information sharing centres that provide up-todate information about the nature and number of cyber threats. A pilot Cyber Security Centre will be based in Brisbane. Mr Tehan said co-designing the Centres with input from business and academics would improve the final outcome as well as building and enhancing partnerships and knowledge sharing. “The Australian Government recognises that cyber security is not a job that Government can do alone,” Mr Tehan said. “That’s why it’s important we work together – government, business and individuals. We are facing the same threats, and often

the same adversaries, and there is much we can learn from each other. “The annual cost of cybercrime to our economy is estimated at more than $1 billion so it’s important that business plays a role in protecting itself from these risks. “The Joint Cyber Security Centres will be a valuable resource for business to understand the risks and how their business needs to respond.  “The Centres will enable daily action on cyber security that is responsive to need. By fostering a new depth of trust and information flow we will maximise economic opportunities for the Australian economy but not at the cost of our information, of our competitiveness or our security. “Government and industry will test the ideas generated through the co-design process in Brisbane. This will inform the delivery of further centres in key capital cities across Australia.” si

SECURITY INSIDER | DECEMBER 2016 | 19

ASIAL LIFE MEMBERS

ASIAL LIFE MEMBER RECIPIENTS ASIAL has acknowledged the significant contribution Antony Elliott and Ged Byrnes have made to ASIAL and the industry as a whole by bestowing them with Life Membership of the Association. In ASIAL’s 48 year history only 14 such individuals have been recognised.

20 | DECEMBER 2016 | SECURITY INSIDER

ASIAL LIFE MEMBERS

LEFT TO RIGHT - Ged Byrnes and Antony Elliott with their ASIAL Life Membership plaques.

ASIAL Life Members Larry Circosta (far left) and Peter Rae (far right) presented Ged (centre left) and Antony (centre right) with their ASIAL Life Membership plaques at the 2016 #SecurityAwards.

SECURITY INSIDER | DECEMBER 2016 | 21

ASIAL LIFE MEMBERS

acp is a wonderful "Life Membershi stry rvices to the indu colade for my se e more special du and is made even y father passed to the fact that m d was also a Life away this year an tt said. Member," Mr Ellio ue to foster and "I hope to contin onhics and professi encourage the et er stry that my fath alism in the indu the would hope that instilled in me. I stry is raised and profile of the indu to e young entrants encourages mor in er seek a long care participate and the industry."

Antony Elliott has provided more than 20 years of distinguished service to ASIAL. Serving as a NSW Branch Chairman, Board Director and President of the Association, Antony played a key leadership role as the Association transitioned from one driven by volunteers to a dedicated Secretariat staff. Among some of the key achievements under Antony’s watch included:

22 | DECEMBER 2016 | SECURITY INSIDER

• Advocacy for ASIAL’s approval as a Cabling Registrar under the Australian Communications and Media Authority’s Cabling provider Rules in 2001; • the sale of the Association’s annual exhibition and strategic partnership with Diversified Exhibitions Australia; • Overseeing a strong improvement in the Association’s financial position; • Laying the Association

to consider becoming a federally registered employer organisation. Antony continues to support the Association through his participation as a member of ASIAL’s Finance Committee. Antony joins his father John Elliott (who sadly passed away this year) as a Life Member of ASIAL. The only father and son to have ever held life membership of ASIAL.

ASIAL LIFE MEMBERS

"I am humbled by being conferred with Life Membership at the aw ards evening in Sy dney. I thank the board, members and all involved in the recognition process," Mr Byrn es. "As I said on the night, I have been fortunate enough to have ha d three long term successful relationships in my lif e; the first being with my wife Jo of over 30 years this year. "The second, my time with ASIAL wh ich began with my commen cement with MC Alarms (a then ASIAL member) in the early 1980s, fo llowing with my company membe rship in the early 90s. "And the third is my business that celebrates 25 years of operatio n in January next year. "Since being elec ted Victorian Bran ch Chair in 1995 it has been comforting to se e the constant growth, improvem ent and maturity of the industry and ASIAL. "This culminated , in my belief, with the membership voting for th e Association to become a Registered Industry Or ganisation and en suring that every member’s voting rights were equa l. "Associations rely on people and I ha fortunate to work ve been with three ASIAL CEO’s Max Wilson, Terry Murph y and Bryan de Ca ires. It is also important to ackn owledge some AS IAL long term employees such as Chris Delaney, Peter Johnson an Tania Laird. d "I am delighted to be included amon ing persons conf gst the existerred Life Membe rship and wish and foresee cont inued success fo r the Association its next 50 years." in

Ged Byrnes has been a tireless and passionate advocate for ASIAL and in raising the level of professionalism within our industry. Over 23 years he has held a range of positions with ASIAL, including the Victorian Chairman, Board member and President. Throughout this time Ged has provided a measured and balanced input on wide ranging issues affecting the Association.

His outstanding communication and people skills have been instrumental in the Association achieving many of the significant milestones it has attained. Among the achievements under Ged’s leadership included: • ASIAL was successful in its application to become a federally registered Employer Organisation • The Association commenced its annual consumer awareness

campaign, an initiative that continues to this day; • ASIAL purchased Security Industry House; Ged continues to serve the Association through his participation on the ASIAL Disciplinary Committee.

SECURITY INSIDER | DECEMBER 2016 | 23

LEGAL

WHAT ARE THE RIGHTS OF

ENTRY OF ENFORCEMENT OFFICERS TO INSPECT

YOUR SECURITY REGISTERS?

By Janet Lazzaro, Senior Associate, Goldrick Farrell Mullan

Security legislation in every State provides enforcement officers with limited rights of entry to premises where security activity is undertaken without notice and without a warrant for the purposes of determining whether there has been compliance with the relevant security legislation or regulations or for generally administering the legislation. The legislation relating to the rights of entry vary from State to State. The New South Wales legislation sets out in detail the rights and limits in relation to entry. Legislation in most of the other States is less detailed. New South Wales

In New South Wales under section 39I of the Security Industry Act 1997 an enforcement officer is authorised to enter premises without a warrant at any reasonable time for the purposes of determining whether there has been compliance with the Act or the regulations or for generally administering the Act. Section 39K sets out what the enforcement officer is permitted to do if they enter the premises pursuant to section 39I. This includes examining or seizing registers and books etc, making copies or demanding that they be produced. We set out the full list of the enforcement officer’s powers under section 39K below. However that does not mean that if they enter the premises pursuant to

24 | DECEMBER 2016 | SECURITY INSIDER

section 39I the enforcement officer can ask you unrelated questions. Under section 39K(f) the enforcement officer may require you to answer any question relating to any registers, books, records or other documents or any other relevant matter but they cannot question you beyond this. Under section 39Q in order to ask you questions beyond those permitted under section 39K(f) the enforcement officer is required to give you written notice that they wish to do so. You are then entitled to nominate a place and time for the interview. If you fail to nominate the place and time or if the place and time you nominate is not reasonable then the enforcement officer may nominate the place and time. If you are required to attend for an interview with SLED, you are entitled

to request that a solicitor to attend with you. The purpose of having a solicitor attend is to try and ensure your legal rights are protected. Powers that can be exercised by enforcement officers on entry 39K Powers that can be exercised by enforcement officers on entry (1) An enforcement officer may, at any premises lawfully entered under this Act for a purpose referred to in section 39I, do any or all of the following: (a) examine any registers, books, records or other documents on the premises, (b) make a copy on the premises of any registers, books, records or other documents and retain that copy, (c) require any person to make a copy on the premises of any registers, books, records or other documents and give that copy to the enforcement officer to

LEGAL

and seize any relevant document.

Queensland, South Australia, Western Australia retain, (d) take such photographs, films, audio, video or other recordings as the enforcement officer considers necessary, (e) require any person to produce any registers, books, records or other documents on the premises, (f) require any person to answer any question relating to any registers, books, records or other documents or any other relevant matter, (g) take any registers, books, records or other documents from the premises for the purposes of copying them, (h) seize any registers, books, records or other documents, or any other thing that the enforcement officer believes on reasonable grounds is connected with an offence against this Act or the regulations. (2) The power to seize anything connected with an offence includes a power to seize anything that will provide evidence of the commission of an offence. (3) Any registers, books, records or other documents taken only for the purpose of copying them must be returned when that copying is completed.

Victoria

In Victoria, the holder of a licence or registration required to keep prescribed records (section 134 of the Private Security Act 2004). The licensee must make the records available for inspection by a police officer or an authorised person at any time during normal business hours (reg 48 of the Private Security Regulations). Inspection may only

be for the purposes of monitoring whether the holder of the licence or registration is complying with the Act or the regulations. In addition, a police officer or authorised person may enter premise where crowd controllers are engaged or retained at any reasonable time, in order to inspect or copy the completed register required to be kept under section 139 to ascertain whether the Act and the regulations are being complied with (ss143; 144;145). Similar to the provisions in NSW and other States, section 153 of the Victorian legislations provides that it is an offence to hinder or obstruct an authorised person or police officer who is exercising any function under the Act.

Tasmania

Under section 38 of the Security and Investigations Agents Act 2002 the director or an authorised person may carry out any investigation necessary to ascertain whether or not an offence under this Act has been, or is being, committed. In carrying out an investigation, the Director or an authorised person or police officer may enter at any reasonable time and require any person to provide any relevant information, including financial and other confidential information, within the period, and in the manner, specified in the requirement; and in any place entered under paragraph gain access to, and take copies of, any relevant documents, including a register maintained under section 35B or 35C;

Queensland, South Australian and Western Australian legislation is far less specific as to how and when entry and inspections can take place. Legislation in each of these states notes the requirements of security providers to keep registers with prescribed information and state that the registers must be available for inspections by an authorised officer however do not state how and when inspection can take place. In Queensland the relevant provisions are in regulations 18 to 22 of the Security Provides Regulation 2008 which require the security provider to “allow the registers to be inspected”. The South Australian provision is regulation 11 Security and Investigations Industry Regulations 2011 which requires the register to be “readily available for inspection and copying” at the request of an officer. The Western Australia provision is section 85 of the Security and Related Activities (Control) Act 1996. That provision says that the records “must be available for inspection” and “when required by a compliance officer, a licensing officer or a member of the police force”, they must be produced for inspection.

Can we assist you?

If you would like further information in relation to the new changes, please contact Janet Lazzaro at Goldrick Farrell Mullan at janet.lazzaro@gfm. com.au. The above article is for information purposes only and is not intended as legal advice. If you require legal advice you should contact your lawyer. si SECURITY INSIDER | DECEMBER 2016 | 25

#SECURITYAWARDS2016

2016

WELCOME

#SECURITYAWARDS

WINNERS & FINALISTS

2016

ompanies and individuals in the Australian security industry have been recognised for their hard work, excellence and innovation on a national and international stage, at the 2016 Security Awards. The Australian Security Industry Awards for Excellence have been an initiative of the Australian Security Industry Association Limited (ASIAL) for 21 years. In 2015, ASIAL partnered with the

26 | DECEMBER 2016 | SECURITY INSIDER

World Excellence Awards to bring the global OSPAs program to Australia. This year, they again shared a prestigious Awards Ceremony & Dinner at The Westin on 20 October 2016, in Sydney’s iconic Martin Place. ASIAL CEO Bryan de Caires congratulated 2016 Security Awards winners and finalists, and thanked sponsors and partners of the event. “This event provides an

opportunity for outstanding performers, whether buyers or suppliers, to be recognised and their successes to be celebrated,” said Mr de Caires. "Congratulations to the winners and finalists and thank you to all our generous sponsors, including lead dinner sponsor Security Communication Solutions International (SCSI), entertainment/ centrepiece/security guard sponsor Access Group Solutions. "Thanks also go to our Award

#SECURITYAWARDS2016

Category sponsors Access Group Solutions, Australian Catholic University (ACU), Australian Security Magazine, Gallagher, Integracom, the Security Exhibition & Conference, Security Solutions Magazine, Streamcorp Armoured and Wilson Security. "I would like to acknowledge and thank our official media partners Australian Security Magazine, Govlink, Security Insider Magazine and Security Solutions Magazine, and our industry

partners the Australian Information Security Association (AISA), ASIS International and Security Professionals Australasia." “Winning a credible industry award is a valuable achievement,” said Professor Martin Gill, founder of the World Excellence Awards (WEA). “We are all familiar with award schemes around the world which promote and share excellence; Pulitzers for writing, Tony awards for Theatre and Nobel for science.

Winning in one of these schemes is the ultimate accolade, and winners are recognised worldwide.” As the OSPAs form part of a global initiative – with events in Germany, Norway, Poland, Romania the UK and US – it is the WEA’s intention to enter OSPA winners into a worldwide OSPA. The 2017 #SecurityAwards will be held on 19 October 2017 in the River Room at Crown Melbourne. Nominations will open in March 2017 at www.asial.com.au. si

SECURITY INSIDER | DECEMBER 2016 | 27

#SECURITYAWARDS2016

#SECURITYAWARDS 2016 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE - RECIPIENTS: working on multi- million dollar government projects.

Gender Diversity Award - Chubb Fire & Security Chubb is proud of the gender diversity it has in key management and leadership teams. Chubb supports female representation across business units and has a Women’s Leadership Council.

Individual Achievement – Technical Security Award - Hailey Page, Chubb Fire & Security Hailey joined Chubb in 2003 and has shown outstanding dedication to the company and has worked tirelessly to develop her career in the security industry. She is now one of the companies most respected Project Managers 28 | DECEMBER 2016 | SECURITY INSIDER

Special Security Event or Project (Less Than $200k) Award - PaulTec (Australia) Paul-Tec designed the RealGuard SiteMaster3 to meet a market opportunity for intruder activated response equipment. For the first time Paul-Tec has a cost efficient alternative to employing on-site security guards.

Product of the Year – Access Control Award - Gallagher Security Gallagher’s state of the art security management platform introduces a mobile application

solution that significantly extends visibility and control of access and perimeter alarms. This maximises productivity while providing greater presence and situational awareness.

Product of the Year – CCTV Award - Genetec Inc. Security Centre 5.5, is a unified security platform from Genetec that blends IP security systems within a single interface to simplify operations. From a cyber security perspective this latest version adds end to end encryption from the camera to the monitoring application. Finalist: Axis Communications.

BEST NEW PRODUCT AWARD 2016

FSS1

FIRST RUNNER UP

SCEC SL4 Approved Door Monitoring Sensor

WHEN HIGH SECURITY IS NOT ENOUGH... FSS1 Superior alternative to traditional magnetic balanced reed sensors FSS1 Surface & flush mount version SCEC approved to SL4 FSS1 Product listed in the Security Equipment Evaluated Product List (SEEPL) FSS1 Worldwide patented technology FSS1 Designed & manufactured in Australia

FSH is an Allegion Company

#SECURITYAWARDS2016 Product of the Year – Alarms Awards - Fire & Security Hardware FSH have designed a revolutionary door monitoring sensor for high security applications. It is a quantum leap in door position monitoring, using a microprocessor and Hall Effect sensor combinations which allows the switch to be recalibrated in the event of door issues. Finalist: Gallagher Security.

Product of the Year – Communications/ Transmission System Award – Sylo SYLO’s Cortex system integrates traditionally disparate public systems into a single sensory unit. This improves the health, safety and productivity of communities by providing convenient world leading on-demand public amenities. Finalist: CUSafe.

Indigenous Employment Award - SNP Security SNP Security is an advocate for Indigenous communities 30 | DECEMBER 2016 | SECURITY INSIDER

and actively works to provide a supportive work environment. Understanding challenges faced by the indigenous community delivers sustainable outcomes. Finalist: Tri-Shield Services Pty Ltd.

Individual Achievement – General Security Award - Rick Beddoes, Meridian Protection Group Rick has worked tirelessly in the NSW security guarding industry for over 23 years. He has been instrumental in multiple arrests in northern NSW and has nurtured the professional use of security dogs in the industry. Finalist: Paul Mostyn, Southern Cross Protection.

Integrated Security Solutions (Less Than $200k) - Fredon Security Canberra Hospital - ACT health has one of the largest C-Cure systems in Australia. As a result of a technically complicated upgrade project they now have a

fully redundant and fault tolerant distributed architecture in an enterprise server configuration. Finalist: Ryalex.

Integrated Security Solutions (More Than $200k) - ECS Services For the installation of the electronic security systems at the new Australian Embassy in Jakarta, Indonesia. The complexity of delivering a project of this scale under extreme Australian Government security requirements is a testament to the skills of ECS Security. Finalist: OmniVision.

Special Security Event or Project (More Than $200k) - OmniVision OmniVision provided a fully integrated security system to Australia Post/StarTrack. The solution provides 100% coverage of the parcels area within the sites comprising of CCTV cameras capable of vehicle and driver identification. Finalist: AG Security and Gallagher.

#SECURITYAWARDS2016

#SECURITYAWARDS 2016 OUTSTANDING SECURITY PERFORMANCE AWARDS - RECIPIENTS: team that continues to work hard to be an industry leader. The asset protection team builds relationships with key stake holders and support the vison of being Australia’s leading entertainment destination Finalist: Adelaide Convention Centre – Security Department.

Outstanding In-House Security Team - The Star Casino Asset Protection Team The Star Asset Protection Team is well trained, engaged, results driven and successful. It is also a

Outstanding Female Security Professional - Hailey Page, Chubb Fire & Security Hailey has led the way within Chubb by undertaking what is a traditionally male dominated role and has proven she is more than capable of matching it with her counterparts. She actively encourages other women to undertake project management role and complete

formal qualifications Finalist: Sharon Wagg, Southern Cross Protection. Outstanding Security Consultant - Roger Pearce, Sydney Building Technology Brokers

Security on the move Manage site access anywhere, anytime. Mobile security has never been simpler. Command Centre Mobile App WINNER - Product of the Year Access Control 2015 and 2016

security.gallagher.com

SECURITY INSIDER | DECEMBER 2016 | 31

#SECURITYAWARDS2016

The University of Queensland nominated Roger for his work in design and project upgrade of their control centre. With over 30 years’ experience in leading edge technology Roger was able to bring the project in under budget and produce annual cost saving for the university. Finalist: Ben Beville, Southern Cross Protection.

Outstanding Security Partnership - Wilson Security in partnership with Department of Defence Wilson Security and the Department of Defence entered a contract to supply security services at 181 sites across all states except Queensland. Wilson Security had to provide services that proactively contribute to the Department of Defence’s security integrity and their mission to fight and win. Finalist: SNP Security and Sydney Airport – One Aviation Team.

Outstanding Training Initiative - Tactical Training Australia The new Adelaide Royal Hospital with show case training skills provided by Tactical Training for security personnel that are required to provide best practice in response

to client aggression within a major healthcare facility. The training has raised the profile, expertise and professionalism of the security industry Finalist: MSS Security.

Outstanding Risk Management Solution - Wilson Security Wilson Security’s service to the National Australia Bank encompasses security guarding, national mobile patrols, alarm response. Additionally they provide security support services such as project management and risk consultancy. This holistic view of the business and performance improvement demonstrates the value that true strategic partnerships can deliver. Finalist: Western Advance.

THANK YOU TO OUR SPONSORS

AWARD CATEGORY SPONSORS:

Gender Diversity

Outstanding Female Security Professional

Outstanding Security Consultant

Outstanding Risk Management Solution

Outstanding Security Training Initiative

26-28 JULY 2017 ICC SYDNEY, DARLING HARBOUR

Outstanding Security Partnership

32 | DECEMBER 2016 | SECURITY INSIDER

Special Security Event or Project (More Than $200k)

Individual Achievement General Security

Integrated Security Solutions (Less Than $200k)

RECOGNISING EXCELLENCE

Australian Security Industry Awards Nominations open March at www.asial.com.au

2017 EVENT Winners announced - 19 October 2017 The River Room, Crown Melbourne. The Australian Security Awards Ceremony & Dinner The night is an opportunity to celebrate excellence and innovation in the security industry, and network with likeminded security professionals.

Organised by:

2017

#securityawards

FAMILY VIOLENCE

CAN PRIVATE SECURITY COMPANIES

IMPROVE RESPONSES TO

VICTIMS OF FAMILY VIOLENCE

By Dr Diarmaid Harkin, Deakin University and Dr Kate Fitz-Gibbon, Monash University

34 | DECEMBER 2016 | SECURITY INSIDER

FAMILY VIOLENCE

STOP VIOLENCE In an unexpected development, private security companies have been engaging in partnerships with family violence services. In one of the pioneering examples of this collaboration, the Salvation Army has partnered with Protective Group in a large-scale project to provide safety solutions to victims of family violence. The Safer In The Home project launched in September 2016 and currently operates in Victoria, Tasmania and Queensland. By 2017 and 2018 the project aims to provide services to over 600 clients nationally.

he range of services companies like Protective Group provide for victims of family violence include face-to-face â&#x20AC;&#x2DC;risk assessmentsâ&#x20AC;&#x2122;, property audits, liaising with police, chaperoning during court procedures, staff training for family violence services and making recommendations for improving safety including the promotion of technology-use and the fortifying of home security. The introduction of commercial security providers into family violence matters raises questions about the suitability of private

security employees engaging directly with victims. In research published in the UK academic journal Criminology and Criminal Justice, we have explored the potential benefits and risks of private security companies entering this space. Based on initial impressions provided by the Salvation Army and Safe Futures Foundation, who have partnerships with security companies, there are reasons for cautious optimism that commercial outfits can improve feelings of safety for a particularly vulnerable and under-protected population.

Initial experiences indicate that private security can provide a service that is distinct from what is currently provided by the police and other family violence services. Research has long identified that police responses to family violence matters can be unsatisfying to victims and that police are often under-resourced to meet the demands of family violence. In Victoria alone, it is estimated that Victoria Police receive a domestic violence related call every two minutes and recorded over 68,000 incidents in 2014. The resultant overstretch on police resources

SECURITY INSIDER | DECEMBER 2016 | 35

FAMILY VIOLENCE

can severely restrict their ability to respond suitably. Moreover, a police investigation can involve the credibility of the victim being challenged. Academic research from around the world has often documented how police can trivialise, minimise, or disbelieve the claims of victims and it has been a long struggle to have domestic violence considered “real policework”.This has prompted many inquiries into how to improve responses for victims, such as the recent Victorian Royal Commission into Family Violence (RCFV). In the context of the shortcomings of police responses, there are gaps that need to be addressed for the benefit of victims. Private security companies therefore, may be capable of providing a higher level of attentiveness in responding to victim’s fears. While the police have limited capacity to address victim’s needs beyond responding to ‘000’ calls, private security companies can offer more practical support and implement a variety of security strategies. In the example of the work of Protective Group, they have drawn upon their former experience as Victoria Police officers and expertise in security to debug homes of malicious surveillance, provide advice on the justice process and suggest interim security solutions. This includes using 3G Safety Watches and SafeT Cards, which the Safe Futures Foundation informed the RCFV in 2015 had resulted in a “100% deterrence” for perpetrators breaching intervention orders. Other examples of the work private security can do to improve feelings of safety for victims is to chaperone during court appearances. It has been commonly identified that courts can be a space for distress, intimidation, harassment and further revictimisation for family violence victims. However, if private security can provide escorting services,

such as that provided by Protective Services, this could be an important support for a victim at a critical time of vulnerability. The responses of private security can also be individually tailored to address the needs of the individual client. As reported by family violence services, the range of unique needs and requirements for addressing the anxieties of victims is enormous. Some may only require a lock on a door, a gate to be fixed, or a protective door installed. Others may require more substantial support, including the provision of a personal duress alarm, support in making themselves more secure online or basic guidance and advice on the criminal justice process. The needs of victims are highly variable, and compared with the focus of the police on investigation and evidence gathering, private security companies can more closely focus on the basic question: “what can be done to make you feel safe?” Furthermore, security companies are unlikely to ever challenge the credibility of the client. Once referred to a case by the family violence service, they do not investigate what happened, assign culpability or establish the merits of a complaint. Instead, they are focused on providing advice and security based on the person’s expressed wishes and needs. For victims of family violence, who may have had poor experiences with the criminal justice system, being supported ‘no questions asked’, can be a welcome comfort. For these reasons our research concludes that there are grounds to be optimistic that private security companies can play a useful role in improving safety for victims of family violence. However, we also recognise there are concerns and risk that arise. First is the level of competence and appropriateness of private security employees gaining privileged access to victims. The retraumatisation of victims is a major risk and only trusted, competent

and specialised workers should have face-to-face access. Work in this area involves dealing with vulnerable children or adults who are in the midst of trauma and the appropriate checks and balances needs to put in place in terms of which employees can or should have access to victims and their home. The role of family violence services is crucial to this point. They are the organisations who will vet, screen and play the gatekeeper for private security firms entering this space. It is crucial they hold the companies accountable to high standards and only allow the most competent and trustworthy companies and workers to have access to their clients. In the case of Protective Group, the Salvation Army have expressed satisfaction with their abilities. For them, this relationship has been built over years of partnership and the willingness of Protective Group to offer a substantial amount of free labour and services over the past three years is part of the reason they feel comfortable with the motives and integrity of their collaboration. However, with potentially large numbers of companies offering this service or hoping to gain entry to this space, the skills and competency of commercial providers cannot be easily guaranteed. It is also pertinent to raise that the private security industry is male-dominated and many family violence services identify that victims can be particularly uncomfortable with males being the primary responders. Another concern which emerges is the reliability of the technology provided. With new gadgets and devices entering the market, and with the tendency of some private security firms to over-sell or exaggerate the capability of their products, it is important that poor quality technology is not used with family violence victims. Faulty or

VIOLENCE

36 | DECEMBER 2016 | SECURITY INSIDER

FAMILY VIOLENCE

To date, the family violence services that have engaged in partnership with private security companies have reported being largely satisfied with this type of collaboration. In the case of the Safer In The Home program it will expand over the coming years to have a portfolio of hundreds of clients nationally. inadequate technology that does not align with the expectations of how its users expect it to function can have the dire consequences of aggravating the circumstances of an already vulnerable population or breed a false sense of security. The final concern relates to the exploitation of the funding of family violence services. Commercial security companies are unlikely to make a lot of money when engaging with family violence services, however there are instances when services may have funds to purchase safety equipment, money available to hire security consultants, or the capacity to co-partner in the application for large government or philanthropic grants. In these circumstances there is scope for companies to exploit, mislead or manipulate family violence services into extracting unjustified costs or charges. With possible financial gain available to security companies there is perhaps scope for the manipulation of government funds, family violence services or even perhaps victims. Therefore there is a need for caution and vigilance around the integrity and motives of commercial outfits working in this area. Ultimately, there is nothing to prevent further expansion of private security working with victims of family violence. No specific accreditation or regulation system is yet in place, and accountability for firms largely rests with family violence services and whether they

are happy to support continued partnership. To date, the family violence services that have engaged in partnership with private security companies have reported being largely satisfied with this type of collaboration. In the case of the Safer In The Home program it will expand over the coming years to have a portfolio of hundreds of clients nationally. In the near future there is perhaps scope for further private sector involvement in this space. Family violence services will always be seeking government grants or philanthropic donations and if it is value-for-money, they may continue to contract providers. Likewise, there is a small but developing trend of large companies contracting private security firms to support their workers during times of family violence, and perhaps security companies may find it worthwhile to willingly donate free labour and services for the broader social good. For any firm considering engaging in this field there are several key considerations to be reflected upon. Are they prepared and equipped to engage with a vulnerable group of people that has vastly different needs than their usual clientele? And are they willing to build a relationship with family violence services over a long period of time, and be capable of firmly demonstrating a commitment to the work that is not solely motivated by

profit-seeking? Provided that companies can meet the unique demands of this work, there are clear benefits available for victims of family violence engaging with security experts and empowering them with safety options which have been otherwise previously unavailable. There is an opportunity here for private security companies to serve a particularly under-protected population. However, with the vulnerable nature of the clients involved it is paramount that the competency and integrity of providers is rigorously vetted. The price of incompetence is too high. If the suitable checks and balances are in place, it may be that private security can be an important part of an integrated family violence response system. The broader question then becomes how can a framework be created that mobilises private security involvement on a larger scale whilst creating the suitable barriers to deter and account for the incompetent and unethical? How can the system be regulated to mitigate the risks, but still encourage valuable collaborations? It is these questions that shape the need for further research. These questions will need to be answered swiftly to ensure the long-term viability of socially beneficial partnerships between family violence services and private security companies. si SECURITY INSIDER | DECEMBER 2016 | 37

INDUSTRIAL RELATIONS

SMALL BUSINESS HEALTH CHECK

By Chris Delaney, ASIAL Industrial Relations Advisor

Make time at the beginning of 2017 to give your business a well-needed check-up! If you spend a few minutes now it might just save you a lot of time and money later. Are you compliant with all Legislation governing your business? Every business has legal responsibilities e.g. Workplace Legislation, Modern Awards, Workplace Health & Safety and other Insurance, Business registration etc.  Do we know what legislation we are covered by?  Do we meet the requirements of the legislation?  What do we have to do to comply?  Do we hold all required licenses?

Workplace Relations d o Do you ensure that working hours, conditions of employment and rates of pay fully comply with (as a minimum) one of the following?  The relevant Modern Award.  A current legally binding enterprise agreement lodged with and approved by the Fair work Commission.  Do you meet the 10 minimum national employment standards?  Do you have Policies to deal with your legislated responsibilities? e.g.  Fitness for Work 38 | DECEMBER 2016 | SECURITY INSIDER

 Bullying & Harassment  WH&S  Workplace Surveillance  Equal Opportunity  Confidentiality and Competition  Email and Internet and Social Media etc.  Disciplinary Processes and Investigations  Are our employee trained and licensed to do their work?

 Do we have a system to check licenses renewals?

 Do we have the professional Workplace Relations support?

General Business Efficiency There are a number of general areas that are indicators of the level of business efficiency. For example:  Do we always deliver what our clients want?  Is our quality up to standard?  Are our marketing & advertising campaigns well directed?  Are our terms and conditions of business complete and clear?

INDUSTRIAL RELATIONS

 Are our work methods safe and efficient?  Are our employees properly trained)?  Are we adequately and properly insured?  Do we use / do not use ASIAL effectively?  Do we analyse our complaints by quantity and reason?

 How many customers are we upsetting?  What is this costing us in forgone profits?  How do we remove the cause?  The physical appearance of our people and property will tell much about the standards elsewhere.

Ageing Ageing is an efficiency indicator that should be applied to all areas of the business. For example:  Ageing and less efficient equipment and vehicles.  Old and tired premises.  Service profile - no new/updated services for years.  An outdated attitude to employees.  Obsolete business equipment and systems.  Over-used advertising or marketing procedures.

Risk status Scan every business activity from a risk point of view. For example:  Is the business subject to any special risks (e.g. safety/fraud)?  Has avoidance action been taken (eg insurance, employee supervision/training/audit)?  Have disaster recovery arrangements been organised?  What would happen to the business if we lost our top three customers?  Where would we stand if the landlord did not renew the lease or increased the rent?  Changed the trading terms to our disadvantage?  What if a strategic contractor/supplier went out of business (including principal contractor)?  What if our IT systems failed?  What if a key staff member was no longer available through death, illness or resignation?

Competitiveness The main criteria by which competitiveness may be judged are:  Quality. Do we offer it?  Price. Can we compete and make a profit?  Delivery. Do we deliver what the customer wants?  Innovation and new products. Should we change?

Market Intelligence It is essential to know what is going on elsewhere in the market place.  Who do we compete with for work?  What new developments to products and services are afoot?  Who is offering better products/service?  Who is undercutting?  Who is approaching our customer’s/ employees?  What is the size of the market in which we operate and our market share?  What is the capability of the other main players that affect us?  Should we conduct a review of our product/ services strengths and weaknesses in contrast to our competitors?  What do we have that others do not?  Keep alert to what is happening in the market.

Corporate Image The aim of a corporate image is to attain customer recognition of the company, with the purpose of developing loyalty and company goodwill. The elements used to build a corporate image are:  The business name.  The logo.  The adopted colours/livery.  Slogans used repetitively.  Advertising style.  Uniformity of appearance.  External sporting, cultural and charitable activities with which it is associated.  The standard of its premises, vehicles etc.  The image created by its staff.

80/20 Rule Don’t waste time on problem clients. Look at your business with fresh eyes to determine where you have been drawn into spending time that is/will be entirely wasted. Some clients are not worth having.

Available Finance A healthy business should be able to raise the required finance when required. For this you should develop a sound business plan.

Management Information and Business Controls Some form of quantitative business control information is necessary to measure the results of our endeavours. They are also invaluable in the day-to-day running of the operation.

SECURITY INSIDER | DECEMBER 2016 | 39

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SPOTLIGHT

ON OUR BIGGEST DEAL

AustralianSuper’s recent purchase of a 99-year lease on the NSW electricity transmission system, Ausgrid, marks our biggest ever deal and reinforces the benefits that come from our growing size and scale. Purchased in consortium with IFM investors, the deal represents a 50.4% interest share in a 99-year lease and will see $16.2 billion released in gross proceeds to the New South Wales Government. It also gives six million Australians a stake in one of Australia’s leading electricity networks and is a perfect example of the positives that come from the recycling of state owned assets. The additional funds are likely to be used by the NSW Government to fund new infrastructure, while the assets remain in the hands of millions of Australian workers and retirees. “This all-Australian partnership between the millions of members of

40 | DECEMBER 2016 | SECURITY INSIDER

our two organisations “This is a massively significant and the NSW deal for the Fund and Government will maintain and enhance underlines our credentials as a the Ausgrid network, major player in the Australian vital to so many NSW communities while and global investment markets providing returns that – Ian Silk.” will contribute to the long term retirement the Hunter regions through their savings of the nation’s workers”, said network of electricity distribution CEO Ian Silk. and transmission assets. It owns “Ausgrid is a high-quality electricity and manages the electricity poles transmission and distribution and wires covering 22,275 square business that has been in operation kilometres, including 550,000 power for over 100 years and is vitally poles and an array of substations and important to the NSW economy. We other infrastructure. commend the NSW Government Its main activities are the ownership for its willingness to harness and management of the electricity superannuation money to drive distribution and transmission network, positive outcomes for the State.” infrastructure related construction Ausgrid supplies electricity to and maintenance services and 1.7 million homes and businesses community services such a street across Sydney, Central Coast and lighting and safety checks. si

Our new app makes super simple, and super mobile At AustralianSuper your membership means more than a yearly statement. That’s why we’ve built an app to make it easy to get the most from your super – anywhere, anytime. It’s easy to stay in touch with: › account notifications › your account balance › transaction history You will also be able to advise an employer that you wish your contributions to be sent to AustralianSuper, plus have access to our FAQs.

Download the app today australiansuper.com/mobileapp

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google Inc. Not available to Choice income members. This is general financial advice and does not take into account your personal objectives, situation or needs. You should read the PDS and other relevant information at www.australiansuper.com before making a decision. Prepared by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898 SECURITY INSIDER | DECEMBER 2016 | 41

80058 11/11 2016

To use this app, you must be an AustralianSuper member, and have activated your online account. To set up an online account, visit australiansuper.com/register. Sorry, not available for Choice Income members yet.

CABLING CORNER

NBN PUSHES FIBRE TO

THE CURB FOR UP TO 700,000 HOMES AND BUSINESSES

By Dusty Morrison, National Manager ASP Engagement & Strategy, nbn

NBN

confirmed in September its newest access technology, Fibre-to-the-Curb (FTTC), would be deployed to a potential footprint of up to 700,000 premises across the country. The company stated FTTC would now be considered for deployment to select premises that had previously been ear-marked for either Fibreto-the-Node (FTTN) or Hybrid-Fibre Coaxial (HFC) in areas served solely by the Optus HFC network. nbn Chief Network Engineering Officer, Peter Ryan, said: "We have tested FTTC over the last year and we're confident we can now deploy the technology in areas where it makes better sense from a customer experience, deployment efficiency and cost perspective. This includes premises in the FTTC footprint that have too high a cost per premises (CPP) and premises served solely by the legacy Optus HFC footprint that are yet to be made ready for service. "When we consider the advancements we've made in FTTC, combined with the upto-date learnings we have on the Optus HFC network, nbn has confirmed it will deploy FTTC in those areas where the use of the Optus HFC network

42 | DECEMBER 2016 | SECURITY INSIDER

was planned, with the exception of the already launched HFC network in Redcliffe, Queensland. "The move to FTTC was outlined in the 2017 Corporate Plan where we stated nbn's overall HFC footprint would be between 2.5 and 3.2 million by 2020, with more premises being served by FTTN, Fibre-to-theBuilding (FTTB) and FTTC. These ranges reflect nbn’s flexible and technology-agnostic approach. “HFC remains a highly valued part of our MTM deployment, however in balancing the requirements to convert Optus’s current network architecture and design to be nbn-ready, and the opportunity to introduce FTTC, makes the new technology compelling in these selected areas.” nbn's goal is to connect all of Australia as quickly and cost effectively as possible, while ensuring upgrade options are available to meet future demand.

CABLING CORNER

How FTTC technology works Fibre-to-the-Curb does what is says on the label – it involves running fibre-optic cables to the street curb, and then using a relatively short run of existing copper twisted pair phone wiring into premises. The signal over the copper is provided by a small, book-sized “Distribution Point Unit (DPU)” in the existing street pit, which is effectively a tiny version of the DSL DSLAMs that usually sit in a telephone exchange or street node cabinet. The DPU provides a VDSL2 connection to the home, and inside the home there’s a VDSL2 modem much like today’s DSL modems. This can provide broadband speeds of up to 100/40Mbps. Like the other nbn fixed line technology types, voice services on FTTC are provided using Voice over IP technology.

Pushing the boundaries of broadband nbn has also been trialling exciting new broadband technology, G.Fast, which delivers lightning-fast speeds – potentially over 1Gbps – over existing copper lines. In a lab environment, we have achieved speeds of 970Mbps over a 20m stretch of copper and in a field test we saw speeds of more than 600Mbps on a 100

metre stretch of copper that is more than 20 years old – this is more than five times faster than the maximum speeds most of our Fibre-to-the-Premises (FTTP) end-users currently order. (Of course, these trial speeds are in controlled conditions and may not reflect what phone and internet companies delivering services over the nbn network ultimately provide to end users.) One of the things that most excites us about G.Fast is the flexibility that it gives us. We could deploy it in apartment buildings by simply installing new equipment into the basement. We could supply a group of houses via a FTTC model or even just a single premises if need be. There are numerous options. G.Fast really allows us to remove the need to actually enter premises to deliver ultrafast speeds. Both the current FTTC technology being deployed and the potential future G.Fast technology provides exciting opportunities for the security industry. Firstly, with G.Fast we think RSPs could offer end-users a range of product plans, including symmetrical speeds of, for example, 300Mbps download and upload, something that would hold great value for commercial end-users who wanted to have access to extremely fast upload speeds. Remote monitoring of high definition IP camera surveillance could become more widely available, and both the ability for customers to monitor their own premises and for control rooms to do it for them. With security moving towards taking advantage of the “internet of things”, higher bandwidth connections will help the security industry further in its transition to a fullyconnected era. si

SECURITY INSIDER | DECEMBER 2016 | 43

ADVERTORIAL

SECURITY MAINTENANCE STREAMLINED

s a reputable security business that specialises in installation and maintenance, you’re confident that your customers have peace of mind knowing that their security systems are operating as they should – each and every day of the year. After all, you’ve established effective preventative maintenance plans to ensure their systems are kept properly maintained year in, year out. Your business’ efforts enable your customers to save money (and stress) in the long term, and, as a result of this and your exceptional service, they often recommend you to their mates – which generates a heap of new business for you. You almost can’t keep up, but you’re in a great place to hire more staff to help… And you can do it all, security systems installation, maintenance, repair, without the stacks of messy paperwork and complicated audit trails. You can do it quickly, effectively, and efficiently – saving your business time and money – with simPRO job management software.

Preventative maintenance made simple Automate and do away with paper! With the comprehensive business management system simPRO Enterprise, you’ll have detailed records of all the equipment you service in

the one place – secure in the internet ‘cloud’ for you to access anywhere and at any time. This means that you’ve got one centralised platform to store all your data, like service history, details of upcoming services, attachments such as manuals or photos, and so on. It’s all there and available at the click of a button. Plus, thanks to the cloud, all this information can be shared in real time with your office staff, your field staff, and even your customers.

Easy asset testing in the field While on the job, your technicians can use the simPRO Connect mobile app to capture test

*Offer is only valid for new simPRO Enterprise customers who are ASIAL members.

44 | DECEMBER 2016 | SECURITY INSIDER

readings, register new equipment, follow service level checklists, report defects, make notes, and even take photos. Again, all this data is shared with the office in real time, so you can say goodbye to wasted time on messy paperwork, increase your billable hours and provide the best service to your customers.

Get simPRO Enterprise for less! ASIAL members can receive 20% off the initial costs of simPRO Enterprise*! To take advantage of this offer, please contact us on 1300 139 467 or visit simprogroup.com/au/ asial-members. si

ASIAL Graded Security Monitoring Centres* Current as at: 5th December 2016 COMPANY (SHORT FORM NAME)

STATE

CERT. NO. GRADE

EXPIRES

ADT Security

NSW

448

2 Apr 2017

ADT Security (Data Centre)

NSW

449

2 Apr 2017

Allcare Monitoring Services

463

4 Mar 2018

ARM Security

446

10 Mar 2017

ART Security BENS Wholesale Monitoring

VIC

468

30 Sep 2018

NSW

477

14 Nov 2018

Calamity Monitoring

NSW

465

20 Mar 2018

Chubb Monitoring Centre

NSW

464

9 Mar 2018

Energize Australia

VIC

473

19 Aug 2018

Executive Security Solutions (Monitoring)

VIC

472

15 Aug 2018

Golden Electronics

TAS

475

16 Oct 2018

Grid Security

NSW

476

17 Oct 2018

Instant Security Alarms

QLD

457

23 Sep 2017

Linfox Armaguard

VIC

467

14 Aug 2018

Mekina Technologies

TAS

461

15 Jan 2018

Onwatch

NSW

451

20 Apr 2017

Paul-Tec (Australia)

NSW

454A

1 Aug 2017

Proforce Security

VIC

466

23 May 2018

Protection Pacific Security

VIC

474

1 Aug 2018

RAA Security Services

447

14 Feb 2017

Secom Australia

NSW

458

14 Dec 2017

Sectrol Security

VIC

452

19 Aug 2017

Securemonitoring

VIC

459

23 Nov 2017

Security 1

ACT

460

09 Dec 2017

Security Alarm Monitoring Service

469

18 Jun 2018

Security Control Room

VIC

455

18 Aug 2017

SMC Australia

QLD

462

10 Feb 2018

Spectus

450

12 Apr 2017

State Government Protective Security Service

QLD

470

5 July 2018

Staysafe

VIC

478

1 Dec 2018

Telstra SNP Monitoring (Hamilton)

NSW

453

29 July 2017

Telstra SNP Monitoring (West Ryde)

NSW

471

31 May 2018

Ultimate Security & APS Monitoring Centre

NSW

456

16 Sep 2017

*The above-listed ASIAL Graded monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 â&#x20AC;&#x201C; 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to grading.

ASIAL Certification Class 5 Capability COMPANY Inner Range Pty Ltd

STATE

CERT. NO.

VIC

PRODUCT

EXPIRES

Infiniti Class 5 15 Mar 2018

The capability recommendation is based on an overview of AS/NZS 2201.1-2007 and its referenced standards. Full compliance is neither guaranteed nor implied. Whilst the product may be capable of meeting Class 5 standard, meeting this Class relies extensively on both the installer and the client. As part of the capability certification, the supplier has produced both a Compliance Statement and associated documents. These documents are dedicated to Class 5 compliance and form part of the Certification process. The supplier has agreed that: The required documentation will be maintained up-to-date for the period of the Certification, with ASIALâ&#x20AC;&#x2122;s inspector being advised in writing of any such changes, and they will maintain compliance throughout the certification. Any changes that may have an impact upon this will notified to ASIAL within 14 days. ASIAL may withdraw and cancel a certificate should it become aware of any non-compliance during the certification period.

SECURITY INSIDER | DECEMBER 2016 | 45

ASIAL NEW MEMBERS

WELCOME TO OUR NEW MEMBERS ASIAL is pleased to welcome the following members who have recently joined the Association. PROVISIONAL CORPORATE MEMBERS AAA Security Management Pty Ltd Argon Security Pty Ltd Capital Services Pty Ltd Cheryl Anne Hutchinson t/a Australian Labour Hire Services Comtel Pty Ltd Core Corporate Security Services P/L Electra Engineering Pty Ltd t/a Electra Security Systems Grembka Ashley t/a ATEK Solutions Helix Solutions Group Pty Ltd Optimum Protective Services Pty Ltd Prime Security International Pty Ltd Queensland Security Providers Pty Ltd Safe Hands Security Pty Ltd Sec Tech Group Pty Ltd Southern Cross Pacific Pty Ltd

CORPORATE MEMBERS A & J Communications Pty Ltd A-COM Solutions Pty Ltd Alltech Ent Pty Ltd AusComply Pty Limited Coffeyco Security Pty Ltd t/a Coffeyco Security Cryptico Consulting Pty Ltd Electronic Development Sales (Australia) Pty Ltd Elite Alarms/CCTV Alarms/Visuals & Communication Professionals Pty Ltd t/a CCTV Installation Melbourne Ellerston Leisure Pty Limited Fisher Security Services Pty Ltd G20 Pty Ltd t/a Australian Peace Keepers Security GC1 Global Pty Ltd T/as GC1 Global Security Nationwide Guardian Pty Ltd

46 | DECEMBER 2016 | SECURITY INSIDER

Pro-PC Systems (Australia) Pty Ltd Security Management Professionals Pty Ltd

CORPORATE UPGRADES A.Amo Security Pty Ltd Ayden Haddadi t/a Top Guard Security Services Dash Developments Pty Ltd t/as AG Jowsey Electrical & Communications Digital Connections & Security Systems QLD Pty Ltd Flame Traffic Control Pty Ltd IBS Guarding Services Pty Limited JLSL Firearms Pty Ltd John B Electrical Pty Ltd Milligan Security Pty Ltd t/a Southern Cross Protection Darling Downs Orion Pax Pty Ltd t/a Strategic Protection S.A.S. 1 Pty Ltd Spilios Investments Pty Ltd SPL Group (QLD) Pty Ltd

ASIAL MEMBER RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding association members. Recognition categories include Platinum (25 years+), Gold (16-24 years), Silver (11-15 years) and Bronze (6-10 years).

PLATINUM Sprint Intercom & Security

GOLD Acetek Systems Pty Limited Alsec Pty Limited Pro Security Pty Ltd Security Action Services Pty Ltd

Taxi Security Australia Pty Limited

SILVER Bodyguard Security Services Pty Ltd Centec Group Pty Ltd t/a Centec Security Group G & M Honeyman Pty Ltd t/a Western Star Industrial Security Services Rock Steady Services Pty Ltd Sci-Blue Services Pty Ltd Smallman Security Pty Ltd t/a Newcastle Alarm Systems

BRONZE A.S. Investigations Pty Ltd Access Group Solutions (Australia) P/L Access Security Protection Services P/L Armidale & Northern Tablelands Security Pty Ltd Australian Indigenous Security Services Pty Ltd Bells Access Control Pty Ltd Concise Technological Services Pty Ltd Fast Security Pty Ltd GK Solutions Pty Ltd Incite Security Pty Ltd Lewis Beaumond Munro t/a Munro Electronic Security M W Centre Pty Ltd t/a MW Electronics Modec Facilities Management (Vic) P/L Oliver Ramsay Group Pty Ltd t/a Oliver Ramsay Security Reflex Security Pty Ltd Roland Robert Fewtrell t/a Caliber Security Group Shark Security Services Pty Ltd t/a Shark Security Services TMA Australia Pty Limited t/a Abacus Security

Individual Professional Recognition Program A recognition program for security professionals committed to the highest standards.

Setting the benchmark for security professionals Companies who put their people first create a culture that inspires leadership and promotes growth. The ASIAL Individual Professional Recognition program sets the benchmark for security professionals looking to progress

their careers and to be recognised by employers, peers and clients. Individuals who meet the entry criteria are eligible to receive the post-nominal credential of either MASIAL, AFASIAL, FASIAL or FASIAL (Life).

To enrol in the program go to www.asial.com.au/professional SECURITY INSIDER | DECEMBER 2016 | 47

HOT PRODUCTS

MILESTONE – QUANTUM PLUGIN DTU3G/IP ■g SCSI > 1300 Australia 555 570 > 1800 999 285 Quantum ■g Email > daleacott@securitycommunications.com Email > ANZsales@quantum.com ■g Web > www.securitycommunications.com Website > www.quantum.com QXS combines flash drives, high performance and standard hard

SCSI’s DTU3G/IP wireless alarm communicator is Australian made and drives in The new file based plugin developed by Milestone’s Customdesigned. Dual-SIM technology provides 6 secure paths using Telstra er Development team tightens the integration with Quantum Storage NextG, Optus 3G, Telstra GPRS, Optus GPRS, Ethernet & PSTN. With – providing a cost-effective option to overcome storage challenges thousands already sold and installed, the DTU3G/IP has been released posted by migration from analogue to digital cameras and by increasto the Australian Security Industry with outstanding success. The ing IP cameras resolution. By combining the Quantum StorNext incombination of multiple, proven communication paths ending the days of telligent storage solution and Milestone XProtect, users have direct nuisance “poll fails” and unwarranted guard attendances. access to stored data without requiring a third-party program. This The DTU3G/IP connects to the DirectWireless Network, Australia’s approach allows XProtect to easily utilise more cost effective storage only dedicated and private alarm transmission network. technologies and enables the system to easily expand both capacity, To find out more about the DTU3G/IP, contact SCSI on 1300 555 570.

retention and bandwidth. Contact the New Zealand Office: 0800 105 999.

NEW!

HIK 4K TECHNOLOGY SETTING SUPERIOR DETECTION WITH THE THE STANDARD PARADOX NVX80 DETECTOR ■g Central Distribution > 1300 319 499 CentralSecurity Security Distribution > 1300 319 499 g ■ Web > www.centralsd.com.au Website > www.csd.com.au

NEW!

The Paradox NVX80 with all-new SeeTrue™ technology delivers superiorof 8 Hikvision’s 4K Total Surveillance Solution leverages the power motion advanced capabilities, beyond others in its class. million detection pixels towith provide unparalleled clarity for surveillance footage. Boasting a combination of technologies including: activecompression infrared, Hikvision’s 4K range incorporates H.264+ optimized technologyand which allowthis users to aggregation more efficiently manage ultra-high microwave, SeeTrue™, unique enables highly efficient definitionsensitivity video footage. H.264+ smarttime, compression bandwidth detector while at the same enhances saves reliability and resourcesfalse andalarms. decreases storage requirements by up to 50% when minimises compared to the conventional compression. From network video Programming and configurationH.264 are simple with the NVX80's full-colour recorders that are designed to support native 4K monitoring, recording, OLED screen and four-button interface. Suitable for both indoor and outdoor and playback to the isawarding winningto4K PTZ,when Hikvision’s 4Khigh family applications, the NVX80 truly the detector choose protecting offers a true end-to-end 4K ultra-high-resolution solution. value, high security sites that demand high performance.

THE NEW OMVSMART OUTDOOR INTEGRITI 8AMP POWER SUPPLY MOTIONVIEWER FROM INNER RANGE g Video Alarm Technologies > 1300 464 455 ■ Inner Range Melbourne > +61 3 9780 4300

Website > www.videofied.com.au ■ Email > admin@innerrange.com g

■ Web > www.innerrange.com The Outdoor MotionViewer®, a battery-powered PIR motion sensor with an integrated digital video camera and infrared In today’s demanding security environment, monitoring of the powersupply illuminators, is designed to detect an intrusion, instantaneously status is pivotal to the operation and performance of anysecurity system, and the record a 10 second video and send the video alarm signal to our Integriti 8Amp Smart Power supply deliversthis very effectively.The new Inner control panel via RF for cellular relay to the central station where Range Integriti 8Amp 13.75Vdc Smart power supply isa highly efficient purpose immediate review/verification can initiate a priority response and built power supply solution designed to meetthe modern high spec requirements dispatch. unique to Access Control and Intruder Security Systems.When used with Inner Product Features include: Ranges Integriti system, the 8Amp powersupply offers quick connect status • 100% wirefree • Colour Video • Operating temperature -30° / monitoring for critical powerrelated aspects, such as Battery Fault, Low Battery, +60°C • Tilt Tamper with an accelerometer • IP 65 Weatherproof Battery Not Present, Battery Failed Test, Mains Power failure, Power Supply Low • Angle detection 90° by default • 3 x lenses options in the box. Volts, Power Supply Failure and status monitoring of all Smart Fuses. OMV - taking outdoor video verification to another level!

48 | DECEMBER 2016 | SECURITY INSIDER

SECURITY INSIDER APR 2014// 41

HOT PRODUCTS

INNER RANGE INFINITI GOES TO DTU3G/IP THE CLASS ■ SCSITOP > 1300OF 555 THE 570 g ■ g ■

Inner Melbourne > +61 3 9780 4300 Email Range > daleacott@securitycommunications.com Website > www.innerrange.com Web > www.securitycommunications.com

The Infiniti Class 5 system consists of a suite of products which together SCSI’s DTU3G/IP wireless alarm communicator is Australian made and provide all the elementstechnology necessary toprovides meet the stringent setTelstra out designed. Dual-SIM 6 securerequirements paths using by the AS/NZS 2201.1:2007 Class 5 standard. The Infiniti Class 5 range of NextG, Optus 3G, Telstra GPRS, Optus GPRS, Ethernet & PSTN. With products includes Controllers, Expansion Modules, End of been Line Modules, thousands already sold andInput installed, the DTU3G/IP has released Keypads, Card Readers, Power Supplies, Enclosures,success. Alarm The to the Australian Security Industry Equipment with outstanding Transmission and equipment power isolationpaths kits. The system’s combinationdevices of multiple, proven communication ending the modular days of design provides scope for expansion whilst also boasting a hybrid architecture. nuisance “poll fails” and unwarranted guard attendances. TheThe hybrid architecture supports to both high-security Class Network, 5 zones and lowerDTU3G/IP connects the DirectWireless Australia’s security areas at the facility at the same time. By ensuring that budget only dedicated andsame private alarm transmission network. allocations Classthe 5 zones only ,where necessary, end 555 result570. is To find are outmade more for about DTU3G/IP contact SCSI onthe 1300 a single, holistic and affordable security solution for the entire organisation. The entire platform can be managed from the Infiniti Enterprise software.

NEW!

SUPERIOR DETECTION WITH THE HIKVISION VIDEO DOOR PHONE PARADOX NVX80 DETECTOR INDOOR MONITORS g g

NEW!

■ Central Security Distribution>>1300 1300319 319 499 499 Central Security Distribution ■ Web > > www.csd.com.au www.centralsd.com.au Website

Hikvision is the world’s largest manufacturer, and now they have superior added IP The Paradox NVX80 with CCTV all-new SeeTrue™ technology delivers Intercoms to their portfolio which cater for both the domestic and commercial markets. motion detection with advanced capabilities, beyond others in its class. An outstanding system capacity with up to 512 touch screen room stations and 9 digital Boasting a combination of technologies including: active infrared, apartment door stations to answer the most demanding installation. microwave, and SeeTrue™, this unique enablescables” highlyfor efficient Hikvision offer adaptive 10/100 switches with aggregation “power over network a quick detector sensitivity while at the integrate same time, enhances existing reliability an easy installation or they can seamlessly into a customer’s LAN.and minimises alarms. With a range false of classy 7” colour room stations, from the inexpensive DS-KH6210-L with push buttons to theand touch screen DS-KH8301-WT. The touch screen room station Programming configuration are simple with the NVX80's full-colour incorporates room to room video call capability and on board Wi-Fi supporting the OLED screen and four-button interface. Suitable for both indoor and outdoor Hikvision Smart Phone App. There is also a full complement of accessories such as applications, the NVX80 is truly the detector to choose when protecting high Concierge Stations, Card despatchers, IP lift relays. Integration has been completed with value, high security sites that demand high performance. an Intergriti HLI for a complete integrated Intercom / access solution.

INTEGRITI8AMP PRISMA-SIFER KEYPAD WITH INTEGRITI SMART POWER SUPPLY INBUILT SIFER READER FROM INNER RANGE g

Central Security Distribution > 1300 319 499 Website > www.csd.com.au ■ Email > admin@innerrange.com ■ Inner Range Melbourne > +61 3 9780 4300 g

■ Web > www.innerrange.com The Integriti Prisma-SIFER Keypad features an inbuilt multi-format SIFER reader capable of reading all SIFER credentials monitoring OR the CardofSerial Number In today’s demanding security environment, the powersupply (CSN) is from other 13.56Mhz credentials. The inbuilt SIFER reader can and be the status pivotal to the operation and performance of anysecurity system, used for8Amp the following functions. Card access control, Card & PIN access Integriti Smart Power supply deliversthis very effectively.The new Inner Range 8Amp 13.75Vdc SmartThe power supply isa highly efficient purpose control,Integriti Card login, Card & PIN login. Integriti Prisma Keypad provides built power supply solution designed to meetthe modern highFeaturing spec requirements a stylish and simple keypad to control the Integriti system. a full unique to Access Control Intruder Systems.When used wheel with Inner colour LCD screen, and a and simple to useSecurity icon, function key and scroll Ranges Integriti system, the 8Amp powersupply offers quick connect status navigation system, the Prisma keypad provides a delightful user experimonitoring for critical powerrelated aspects, such as Battery Fault, Low Battery, ence. End users can perform simple functions such as arming and disarmBattery Not Present, Battery Failed Test, Mains Power failure, Power Supply Low ing areas, isolating zones, and reviewing event history all accessible via the Volts, Power Supply Failure and status monitoring of all Smart Fuses. full colour graphic display. Available From CSD Nationally.

SECURITY INSIDER | DECEMBER 49 SECURITY INSIDER APR2016 2014//| 41

2017 ASIAL NATIONAL CALENDAR OF EVENTS 22 FEBRUARY 2017 | QLD INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: HILLSTONE ST LUCIA 23 FEBRUARY 2017 | VIC INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: BATMANS HILL ON COLLINS 1 MARCH 2017 | NSW INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: HOLIDAY INN PARRAMATTA 30 MARCH 2017 | SA INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: THE PLAYFORD 31 MARCH 2017 | WA INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: NORTHBRIDGE HOTEL

5 APRIL 2017 | ACT INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: PREMIER BELCONNEN 6 APRIL 2017 | TAS INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: THE HENRY JONES ART HOTEL 24 MAY 2017 | NSW INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: HOLIDAY INN PARRAMATTA

25 MAY 2017 | VIC INDUSTRY BRIEFING TIME: 7.30AM-9.00AM VENUE: BATMANS HILL ON COLLINS

26 – 28 JULY 2017 | SECURITY EXHIBITION AND CONFERENCE 2017 VENUE: INTERNATIONAL CONVENTION CENTRE SYDNEY

To register for any of the above events please visit www.asial.com.au

Interested in sponsoring an ASIAL event? Email advertising@asial.com.au

50 | DECEMBER 2016 | SECURITY INSIDER

VIDEOFIED, ALARMS SYSTEMS FOR RESIDENTIAL SMALL BUSINESS ENTERPRISES

VIDEOFIED®, INDOOR SECURITY THAT WORKS! Videofied alarm systems have revolutionized the security market over the last ten years. Our new product generation brings you colour video verification. Upon an intrusion, MotionViewer cameras take a ten second video. The video is immediately transmitted to your Alarm Receiving Centre (ARC). The operator at the ARC watches the video and can instigate a fast response in the case of a video verified intrusion.

OUR ADVANTAGES A simple installation No wiring and programming is easy thanks to the radio keypad. No programming tool is needed.

WIRELESS VIDEO SECURITY

www.videofied.com.au

A full range of devices

A 100% Bi-directional radio Advanced wireless radio technology. The remote keyfob for example, confirms directly with an acoustic beep arm and disarm actions. So you can arm or disarm your alarm system from your car and receive confirmation.

The Videofied range offers a large choice of radio devices, keypads and badge readers for arming, indoor and outdoor sirens as an acoustic deterrent, PIR detectors for intrusion, all completely wireless.

• The most advanced security system with colour video verification • Bi-directional radio range in 920 MHz operating frequency • GSM/GPRS/WIFI/Ethernet alarm transmission • 4-years battery life

Ph: 1300 46 44 55 SECURITY INSIDER | DECEMBER 2016 | 51