Security Insider Magazine Vol. 25 Issue 5 December 2019/January 2020

Vol.25 | Issue 5 | Dec 2019/Jan 2020

THE MAGAZINE FOR SECURITY PROFESSIONALS

TRALIAN SEC US U •A

USTY AW IND AR

2019

EXCELLEN OR C • SF D

TY RI

SECURITY INDUSTRY

HIGH ACHIEVERS RECOGNISED Page 14

20 A Career of mercenary pursuits

26 How CPTED strategy can lead to better physical security

28 12-hour shifts and overtime in security

33 QLD security industry workforce planning project

SECURITY AWARD HONOUR FOR

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rsonal needs, er the relevant Product

Contents Vol.26 | Issue 5 | Dec 2019/Jan 2020

SECURITY INDUSTRY HIGH ACHIEVERS RECOGNISED

14 20

26

A CAREER OF MERCENARY PURSUITS

HOW CPTED STRATEGY CAN LEAD TO BETTER PHYSICAL ENTERPRISE SECURITY

04 President’s Message

20 A Career of Mercenary Pursuits

05 2019 Australian Security Industry Awards for Excellence

24 A Registered Cabler can move the nbn™ Cable and Equipment

12 The NSW Digital Driver Licence Is Now Available State-Wide

26 How CPTED strategy can lead to better physical enterprise security

14 Security Industry High Achievers Recognised

28 12-hour Shifts and Overtime in the Security Industry

28 12-HOUR SHIFTS AND OVERTIME IN THE SECURITY INDUSTRY

32 ASIAL Recognition Program/New Members 33 Queensland security industry workforce planning project 34 ASIAL Graded Security Monitoring Centres & Certified Redundant Monitoring Centres 35 ASIAL Events Listing

ASIAL STRATEGIC PARTNERS

22-24 JULY 2020 MELBOURNE CONVENTION & EXHIBITION CENTRE

SEC URI T Y I N SI DER | DEC /JA N 2 02 0 3

PRES IDE NT’S ME SS AG E

Celebration, Collaboration and Compliance

Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 | Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au

The 2019 Australian Security Industry Awards in Melbourne was a great night with 350 participants in attendance from across the country.

For the first time the three pre-eminent industry awards were presented at a single event, the ASIAL Security Industry Awards for Excellence, the Outstanding Security Performance Awards and the Australian Security Medals Foundation Awards.

In doing so the evening provided an opportunity to gather for a night celebrating the best in our Industry; individuals, companies, excellence and innovation.

Congratulations to all winners. On page 14 there is a full list of winners and photographs from the night.

In October the ASIAL Board and Secretariat personnel met with representatives from the Victorian Department of Premier and Cabinet, Department of Justice & Community Safety and the Victoria Police Licencing & Regulation Division to discuss the impending review of the Private Security Act 2004. The meeting provided an opportunity to highlight some of the challenges and inconsistencies in need of review to ensure more effective regulation of the industry and to improve industry standards.

Through constructive engagement with government and regulators ASIAL is seeking to effect meaningful change for the industry in Victoria.

ASIAL’s engagement with the other awards programs and government is testimony to the importance the Association places on forging stronger stakeholder collaboration to achieve strategic goals.

Other examples of this include the Memorandums of Understanding ASIAL has entered into (or is in the process of finalising) with other organisations. These include the New Zealand Security Association, Australian Information Security Association and ISC2. These relationships enable us to build connections with other like-minded bodies and provide members with access to information and resources that assist in enhancing the delivery of our traditional security solutions.

As at the end of October the Victorian Labour Hire Authority had received 3,841 applications, of which only 464 had been approved. Members are reminded that if they operate a security company in Victoria and have not lodged an application they may be in breach of Victorian law. The Victorian Labour Hire Authority website has 4 SEC U R IT Y IN S IDE R | DEC/ JA N 2020

Publisher

information on who is covered by the legislation and how you go about registering.

Furthermore, the Morrison government has flagged it will look at establishing a national labour registration scheme for four high-risk sectors; horticulture, meat processing, cleaning and security. Whilst these schemes add a further layer of regulation over the Industry their goal is to ensure employees are treated fairly and honestly, resulting in a level playing field for providers. Unfortunately, as with the industries identified, the practices of some unscrupulous operators and the failure of regulators has brought this action upon us.

Manpower providers should also be aware of the application by United Workers Union before the Fair Work Commission to vary the Award to prohibit employers from allocating overtime to a day which carries a similar penalty i.e. Saturday or Sunday.

This will work its way through the Fair Work Commission in the New Year. Depending on the result, the outcome could have a significant impact on the way manpower companies build rosters for resourcing and cost efficiencies. If the outcome is in favour of the Union, it will have a financial impact on providers again putting significant pressure on margins. Unfortunately, margin pressure results in some providers adopting creative employment practices to place the burden back on the employee.

ASIAL will represent the industry’s position to the Fair Work Commission.

Following the recent spate of underpayment of wages revelations in other industries it comes as no surprise that government and unions are taking a more proactive approach to eliminating unacceptable employment practices.

Finally, I wish all members, their families, the Association Secretariat and Board members a safe and happy holiday season.

Thank you for your efforts this year and I look forward to seeing many of you in the New Year.

Kevin McDonald President

Editor Bryan de Caires Editorial Enquiries communications@asial.com.au Advertising Anna Ho I events@asial.com.au advertising@asial.com.au Graphic Design + Digital Mitch Morgan Design 0402 749 312 mitch@mitchmorgandesign.com www.mitchmorgandesign.com Editorial Contributors Ryan Kerseboom, Jobs Queensland, Simon Hensworth and Chris Delaney Print + Distribution Whirlwind Print Pty Ltd Published bi-monthly Estimated readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons.

Press Releases can be emailed to: communications@asial.com.au.

Internet references in articles, stories and advertising were correct at the time of printing. ASIAL does not accept responsibility form is leading views. Copyright©2019 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au.

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IN DUS T RY NE WS

ASIAL OFFICE CLOSURE OVER THE HOLIDAY PERIOD Members are advised that the ASIAL Office will be closed from 1.00pm on Friday 20 December 2019 and will re-open at 9.00am on Monday 6th January 2020.

SAVE THE DATE

2019 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE WINNERS ANNOUNCED The 24th Annual Australian Security Industry Awards for Excellence were presented in Melbourne on the 17th October, along with the 5th Annual Outstanding Security Performance Awards and 8th Annual Australian Security Medals.

For more information on the winners and photos from the night turn to page 14.

For more information visit www.asial.com.au

ASIAL DISCRIMINATION, HARASSMENT, SEXUAL HARASSMENT AND BULLYING GUIDELINES ASIAL members have access to a free guideline with helpful templates for dealing with discrimination, harassment, sexual harassment and bullying.

The Guidelines also include a range of free templates and checklists that members can access.

In addition, members have access to a range of online training for managers and employees covering bullying and harassment.

3 Online training for managers – www.asial.com.au/ products/elearning-course-bundles/workplacebullying-and-harassment-prevention-for-managersbundle 3 Online training for employees – www.asial.com.au/ products/elearning-course-bundles/workplacebullying-harassment-prevention-for-employees-bundle For more information visit www.asial.com.au (https://www.asial.com.au/resources/guideline-fordealing-with-harassment-bullying-discrimination).

SEC URI T Y I N SI DER | DEC /JA N 2 02 0 5

A DV E RT ORIAL

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There is functionality to streamline and optimise day-to-day workflows, like: 3 Creating and sending quotes.

3 Scheduling technicians and assets to a job or project.

3 Communication between the office and the field.

3 Creating and distributing invoices.

However, there is also a range of tools and integrations that can be used for more complex processes, like: 3 3 3 3 3

Asset management.

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Project management.

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Plus, with online and over the phone support, you are never too far away from help. We have a range of digital resources you can use to learn how to make the most of your simPRO solution. And, our team are just a phone call or online chat away.

With features like these at the fingertips of you and your team, you can tackle any job or project that presents itself to your security business - meeting exciting new opportunities head-on.

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You may be eligible for a 20% discount on the initial implementation and training costs of simPRO!* *Terms and conditions do apply. See our website for more details.

To learn more, head to simpro.com.au/asial-members

INDUST RY NE W S

LAUNCH OF ESCAPE, HIDE, TELL

DISCRIMINATION BASED ON CRIMINAL HISTORY The Australian Human Rights Commission Regulations (the Regulations) have been amended to assist employers in considering the relevance of a previous criminal history to job applicant’s chances of employment. Prior to 1 October 2019 the Regulations stated that it would be discriminatory to make) “any distinction, exclusion or preference made on the ground of:” a previous criminal record.

The new regulations states distinction, exclusion or preference based on an irrelevant criminal record will be considered discrimination.

They have been introduced to provide greater clarity and certainty for employers but may in reality create another cause for concern: Who decides what is relevant?

Employers considering applicants with a criminal history need to proceed with extreme caution. It important to consider the criminal history in relation to the job, and its inherent requirements and not based on personal opinion, preference or values. Employers should seek professional advice if unsure when considering applicants with a prior criminal history to fill a vacancy.

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Although Australia is a safe country, we are still at risk from attacks in crowded places, and we need to do what we can both to prevent and prepare for them. As part of a joint commitment to keeping Australia safe, governments and police across the country have been working together to develop a simple guide on what to do if we find ourselves in a situation where an attack is occurring.

On 31 October 2019 “Escape, Hide, Tell” was officially launched at the ANZCTC Business Advisory Group Forum. Escape, Hide, Tell is a guide for all members of the public on what to do in a situation where there is an attack.

The design is simple and easy to remember, ESCAPE, HIDE, TELL.

In the event of an att

ack

Move quickly and quietly away from danger.

Stay out of sight and silence your phones.

Call the police by dialling 000 when it is safe.

nationalsecurity.gov.a

u

3 ESCAPE – move quickly and quietly away from danger 3 HIDE – if you can’t escape then HIDE – stay out of sight and silence your phone 3 TELL – call the police by dialling 000 when it is safe to do so.

This nationally consistent public advice is supported by training materials for use by business, with the intention of it forming part of a business’ standard emergency training.

The ESCAPE, HIDE ,TELL protocols compliment Australia’s Strategy for Protecting Crowded Places from Terrorism, which is designed to help owners and operators make crowded places resilient to terrorism.

More information, including the training materials and downloadable posters can be found on the National Security website – national.security.gov.au

SECURITY PERSONNEL – PREPARING AND RESPONDING TO TERRORISM-RELATED INCIDENTS Consumer and Business Services and South Australia Police have prepared information and advice for security personnel on how to prepare for and respond to terrorism-related incidents. The resource aims to better equip security officers to assist police and other law enforcement agencies in responding to a serious public safety or terrorist related incident.

The publication provides information about South Australia’s Counter Terrorism Action Plan, the current security environment, and useful sources of additional information and advice. cbs.sa.gov.au/campaigns/counter-terrorismawareness-security-industry-personnel Note: The publication does not replace the ANZCTC Guidelines.

ASIAL’s Security Insider Podcast Series ASIAL’s Podcast Series has been developed to provide an opportunity to discuss topical industry issues and to provide insights from a range of guests on topics of relevance to the industry. The latest episodes feature the following topics:

EPISODE 10

EPISODE 11

EPISODE 12

How do we create professional standards in security

A view from the top

Understanding Cyber Security in A Physical Security World

Jason Brown, National Security Director, Thales Australia and Chair, Security Professionals Australasia and Bryan de Caires, CEO, ASIAL discuss the importance of industry recognition programs in promoting professional standards and excellence.

Nicholas Martin, Head of Property and Security Services, AGL and Chair, Australasian Forum of Security Executives discusses the challenges faced by corporate security managers.

Tony Vizza, Director of Cyber Security Advocacy – APAC, (ISC)², Inc. poses the question – how much do we really understand about cyber security?

There are a great many areas where cyber security intersects with physical security, and it is these areas that are often overlooked.

To listen to these or any of the other ASIAL Podcasts visit www.asial.com.au/news-information/podcasts

Subscribe on

Apple Podcasts

INDUST RY NE W S

INDUSTRIAL MANSLAUGHTER LAWS Industrial manslaughter laws are currently in place in Queensland and the ACT, with Victoria soon to follow. The Northern Territory has proposed introduction of manslaughter laws and it is being discussed in Western Australia.

At this stage, it is unlikely that industrial manslaughter laws will be introduced in New South Wales, South Australia or Tasmania.

The Victorian state government has announced that it will be making workplace manslaughter a criminal offence under the Occupational Health and Safety Act 2004.

This announcement comes in the wake of the Queensland state government commencing its first prosecution under industrial manslaughter laws it introduced two years ago.

Under Queensland’s industrial manslaughter laws, individuals can be imprisoned for up to 20 years, while corporate offenders can be fined up to $10 million.

Under this new offence, any employer that negligently causes a workplace death can be fined up to

$16.5 million while individuals — including self-employed people and company officers — can face up to

20 years in prison.

Queensland’s Minister for Industrial Relations, Grace Grace, said that these laws “are the first of their kind to be introduced by a state jurisdiction and leave negligent employers culpable in workplace deaths with nowhere to hide”.

What Employers should do: 3 Consider whether your organisation's WHS systems are adequate to meet legal responsibilities.

3 Stay up to date on how changes in WHS legislation impacts your business.

3 Keep an eye on the 2018 National Review of the Model WHS Laws recommendations to amend the model WHS Act to provide for a new offence of industrial manslaughter.

With tougher health and safety laws in place, compliance has never been more important.

ASIAL’s Safe Work Management System (SWMS) can provide part of the compliance answer. For more information contact ASIAL.

QLD – NEW ELECTRONIC REGISTER GUIDELINES The Queensland Government released a guideline for the use of an electronic security registers (ESR).

Across Queensland, it is common practice for licensees to combine a security register and an incident register and maintain one single register containing all requisite information.

This new guideline has been published to advise that when all legislative requirements of a security register and an

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incident register are satisfied, there is no legislative impediment to the single register being an ESR. It is the responsibility of the licensee or holder of the register to ensure the contents of the register meet legislative requirements – whether an ESR, or separate security and incident registers.

To find out more visit the Queensland Office of Fair Trading website.

IN DUS T RY NE WS

SECURITY 2019 EXHIBITION AND CONFERENCE IN NUMBERS Security 2019 saw record breaking attendance with a total attendance of almost 6,200. With a packed show floor, sold out conference and 500 attendees at the Gala Dinner the event was a tremendous success.

Among the top visitors by job function included:

9%

10.5%

12.4%

20.8%

Installers

Consultants

Integrators

End-users/ corporates

Industry sectors represented included:

15.5%

12.2%

3.6%

Building and construction

Manufacturing/ industrial/wholesale

Transport/shipping /logistics

8.2%

8.4%

3.5%

4.3%

Retail

Government

Education

Critical infrastructure

The top five areas of interest of visitors were:

60.7%

53.1%

22.8%

CCTV and surveillance systems

Access control and building management

Biometrics and identification

26.7%

22.5%

Intruder alarms and fire safety

Networking and integration

For more information visit www.securityexpo.com.au

SEC URI T Y I N SI DER | DEC /JAN 2 02 0 11

INDUST RY NE W S

THE NSW DIGITAL DRIVER LICENCE IS NOW AVAILABLE STATE-WIDE The NSW Digital Driver Licence is the digital version of the NSW Driver Licence available through the Service NSW app usable as proof of age, proof of identity and right to drive. It has now been rolled out statewide.

As a licence checker, you'll get real-time customer information, such as change of address updates, and if you require extra reassurance beyond a visual check, you can easily scan the digital driver licence via the verification feature in the free Service NSW app.

Licence checkers need to be aware that customers are no longer legally required to carry their plastic licence as they were during the trial of the Digital Driver Licence. However, the NSW Government is continuing to urge customers to carry their plastic licence to avoid inconvenience as awareness and acceptance of the Digital Driver Licence spreads.

The following types of businesses are able to accept the digital driver licence: 3 licensed venues such as bars, pubs, nightclubs and restaurants 3 hotels 3 petrol stations 3 supermarkets 3 convenience stores 3 tobacco retailers.

Licence checkers must refer to the resource materials available through the Service NSW website to ensure they know how to accurately check a digital driver licence.

How to visually check the NSW Digital Driver Licence All licence checkers need to know how to identify a NSW Digital Driver Licence before starting to accept it.

It contains multiple features which confirm it is authentic and current, reducing the risk of identity fraud.

For more information visit the Service NSW website service.nsw.gov.au/campaign /nsw-digital-driver-licence

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1 Animated NSW Government logo.

2 Last refreshed date and time.

3 QR code expires and reloads.

4 Waratah hologram moves when phone is tilted.

5 Watermark matches the licence photo.

6 Address details (scrolling is not always required to view address).

Refer to the How to check the NSW Digital Driver Licence How to check the NSW Digital Driver Licence – PDF for all licence statuses, including under 18, suspended and expired.

CHECKERS HAVE 2 OPTIONS TO VERIFY A NSW DIGITAL DRIVER LICENCE: 1. Ask the customer to swipe down the digital driver licence to update the last refreshed time.

2. Scan the QR code using the licence scanner available in the Service NSW app on your smartphone.

Avoid handling a customer’s phone. If you have difficulty viewing or scanning, ask the customer to adjust the phone to make checking easier.

If you’re having an issue verifying the authenticity of the digital driver licence, ask for the plastic card or follow your organisation’s procedures.

Copying a licence If you need a copy of a holder’s licence, follow your existing process using the plastic card. Don’t take a screenshot or a photocopy of the digital driver licence.

LOCKIT

AUSTRALIAN-MADE AWARD WINNERS

TOTA L C O N T R O L O F K E Y S , V E H I C L E S , P R O P E RT Y A N D U S E R S

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Instant management of keys, property, vehicles and staff Identifying users and keeping them accountable High-tech security and convenience Confirm and assign offences System expands as needed

Keyhound tracks keys—keeping records and everyone up to date

Keyhound is designed and built by Lockit Systems, Australia’s awardwinning experts in key security and management. Talk to us about maximising control of your assets and their access: Richard Gould (02) 9648 4188 or 0400 562 548, richard@lockit.com.au

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INDUSTRY BREAKTHROUGH • IMMEDIATE BENEFITS SEC URI T Y I N SI DER | DEC /JAN 02 0tracking 13 Keeps2on

INDUST RY AWARDS

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SECURITY INDUSTRY HIGH ACHIEVERS RECOGNISED The achievements of exceptional individuals and organisations in the security industry were recognised at a special awards night attended by 350 security executives from across Australia and held at the Park Hyatt in Melbourne on 17 October 2019.

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Organised by the Australian Security Industry association (ASIAL), the event brought together the 24th Annual Australian Security Industry Awards for Excellence, 5th Annual Outstanding Security Performance Awards and the 8th Annual Australian Security Medals Awards.

Commenting on the awards, ASIAL CEO Bryan de Caires said “The private security industry plays a vital role as part of Australia’s national security mix. These awards provide an opportunity to recognise the many outstanding individuals and organisations whose contribution often goes unacknowledged.”

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“The professionalism of the award recipients illustrates the valuable contribution the industry makes in helping keep our community safe.”

Among the award recipients included:

AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE GENDER DIVERSITY 1 Winner: Royal Eagle Security Services Royal Eagle Security Services have been proactive in the employment and development of female team members and are proud of the valuable contribution they provide to the business.

INDIGENOUS EMPLOYMENT 2 Winner: Wilson Security Indigenous employment has been a major strategy of Wilson Security through numerous programs to support indigenous inclusion.

Finalists: Access Group Solutions and Chubb Fire and Security INTEGRATED SECURITY SOLUTION (<$500,000) 3 Winner: Independent Locksmiths and Security The Security Vision Networks division installed a fully integrated security solution across multiple sites for their client.

Finalists: ACG Fire & Security and Fredon Security

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INTEGRATED SECURITY SOLUTION (>$500,000) 4 Winner: Omnivision Omnivision successfully upgraded a security solution into a world class integrated management system for distribution centres in Australia operated by Australia Post.

Finalists: Honeywell Security and Fire and Wormald Security INDIVIDUAL ACHIEVEMENT – GENERAL SECURITY 5 Winner: Charles Seleman (Access Group Solutions) Charles has been a driving force in improving youth issues plaguing the Dandenong Plaza.

INDIVIDUAL ACHIEVEMENT – TECHNICAL SECURITY Joint winner: James Neville (MCM Electronics) Through a lifetime commitment to the security industry, James has been responsible for designing and solving many technical challenges in the electronic security industry.

6 Joint winner: Mitchell Grice (Wormald Security) Mitchell is the Director of special projects for Wormald Security and has designed systems for major government organisations. Mitchell is devoted to providing best in class solutions.

IN DUS T RY AWARD S

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PRODUCT OF THE YEAR ACCESS CONTROL 7 Winner: LoQit Solution by ACG Fire & Security The LoQit locking solution is a flexible smart locker solution which utilises a web-based management portal for administration.

ALARMS 8 Winner: PM54 Alarm Communicator by Permaconn An industry first, this 3 in 1 secure communication solution combines a high-speed 4G modem and router with a Wi-Fi hotspot and alarm communicator.

CCTV CAMERA 9 Winner: FLEXIDOME IP Starlight 8000i camera by Bosch Security Systems The FLEXIDOME IP Starlight 8000i camera offers a simplified installation and commissioning and intelligent streaming with H.265 video compression.

CCTV IP SYSTEM/SOLUTION

PHYSICAL SECURITY Joint winner: The SafetyFlex Retractable Bollard by Ezi Security Systems The SafetyFlex Retractable Bollard reinforces Ezi Security Systems evolution as an innovator in Hostile Vehicle Mitigation systems K Joint winner: Keyhound by Lock-It Systems Keyhoundâ&#x20AC;&#x2122;s innovative live key tracking solution uses cloud storage and communications to provide access to cabinets and stored keys.

SPECIAL SECURITY PROJECT (>$500,000) Winner: OPTIC Security Group Optic Security successfully designed and installed a solution for the City of Darwin Smart City CCTV Project.

SPECIAL SECURITY PROJECT (<$500,000) L Winners: Access Datacom and Gallagher Security Access Datacom installed a fully integrated Gallagher Security System in the Adelaide Botanic High School.

Continues over page >

J Winner: Security Centre 5.8 by Genetec ASIA Pacific The Genetec Security Center is a security platform that blends IP video security within a single intuitive interface to simplify operations.

SEC URI T Y I N SI DER | DEC /JAN 2 02 0 15

INDUST RY AWARDS

O Winner: Tracey Sorensen (Fredon Security) As National Commercial Manager for Fredon Security, Tracey has demonstrated a continual commitment to excellence and professional growth in all business activities.

Finalists: Lisa Lusted (Central Monitoring Services) and Rebecca Jansen (MSS Security)

OUTSTANDING GUARDING COMPANY

OUTSTANDING SECURITY PARTNERSHIP

M Winner: MCS Security Group The MCS Security Group’s success and continued growth are due to their commitment to exceeding client expectations through their training and management processes.

P W inners: Profit Protection Future Forum AUS/NZ The Profit Protection Future Forum is an illustration of how a collaborative approach to fighting crime can deliver excellent results.

Glenn Parker (City of Gold Coast) Glenn Parker is recognised for his consistent commitment to the security industry and his innovative and committed contribution to the City of Gold Coast.

Finalists: Access Group Solutions & The GPT Group, with Wollongong City Council & Wollongong PAC and MSS Security

AUSTRALIAN SECURITY MEDAL OF VALOUR (ASMV)

Finalists: Assetlink and MSS Security OUTSTANDING IN-HOUSE SECURITY MANAGER Winner: Spencer Wakelam (Aurizon Holdings) Spencer’s commitment to successfully addressing the escalating problems of deliberate and disruptive trespassing on the Central Queensland Coal Network has resulted in him receiving this award.

Finalists: James Radalj (AusNet Services) and Gary Colston (Australian Turf Club) Critical services to the wider community.

Gary has successfully worked to set standards of performance and establish common goals, earning the support of his team members and their family.

OUTSTANDING SECURITY CONSULTANT N Winner: Intelligent Risk Specialising in complex precinct security design projects and campus security design work, Intelligent Risk is a leader in the security consultancy field and adheres to world’s best practice. inalist: Rinske Geerlings F (Business As Usual)

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OUTSTANDING FEMALE SECURITY PROFESSIONAL

OUTSTANDING SECURITY PERFORMANCE AWARDS The Outstanding Security Performance Awards (OSPAs) recognise and reward companies, teams and individuals across the security sector.

The OSPAs are designed to be both independent and inclusive, providing an opportunity for outstanding performers, whether buyers or suppliers, to be recognised and their success to be celebrated.

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OUTSTANDING SECURITY TEAM Joint winner: International Convention Centre Sydney The ICC’s world-class Security Team has made a huge impact in providing benefits and value to a large range of stakeholders.

Q Joint winner: Sydney Opera House The Emergency Planning and Response Group have driven outstanding performance in security management at the Sydney Opera House.

Finalist: SecureCorp OUTSTANDING SECURITY TRAINING INITIATIVE R Winner: Technical Advanced Training Thanks to the dedication of the manager Aydin Tat, Technical Advanced Training has delivered high-quality training and their students have achieved exceptional results.

Finalists: Risk 2 Solution and Tactical Training Australia

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AUSTRALIAN SECURITY MEDAL (ASM) The Australian Security Medal recognises the contribution to security professionalism and providing examples of outstanding citizenship, positive leadership, insights or influence at a strategic management level.

S Graham Manson (International Resilience Group) Graham Manson is recognised for his consistent commitment to the security industry and his innovative and committed contribution to the security industry in general.

T Willa Tongia (Glad Group) Security Officer Willa Tongia is awarded the Australian Security Medal of Valour for his swift action in disarming an offender in possession of a knife at a Western Sydney shopping centre.

Richard Pollack (Certis Group) Security Officer Richard Pollack is awarded the Australian Security Medal of Valour for his swift action in disarming an offender in possession of a knife at a Brisbane hospital.

Aydin Veli (Wilson Security) Security Officer Aydin Veli is awarded the Australian Security Medal of Valour for his swift action at an offshore location in dealing with a person who had set himself on fire and preventing injury to others nearby.

Daniel McGrath (Wilson Security) Security Officer Daniel McGrath is awarded the Australian Security Medal of Valour for his swift action at an offshore location in dealing with a person who had set himself on fire and preventing injury to others nearby.

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SEC URI T Y I N SI DER | DEC /JAN 2 02 0 17

INDUST RY AWARDS

COMMENDATION Andrew David, Alexander Robibaro, Mathew Saba, Namu Tuigamala and Sam Saraya (Glad Group) A team nomination and all officers are commended for their actions in preventing injury to patrons by a male person at a Shopping Centre in Sydney on 29 May 2019.

Michael Swan from (Certis Group) Michael Swan is commended for his action in controlling a violent male person at Canberra Hospital on 24 March 2019.

SAVE A LIFE â&#x20AC;&#x201C; ST JOHN AMBULANCE The Save a Life Award recognises security personnel for decisive action and commitment to first aid or their behaviour to treat medical conditions or injury which otherwise would have placed a victim in peril.

Mustafa Arli (Black Tie Security) For assisting to save a life to a nonresponsive patient by applying first aid skills with the administration of a defibrillator and continued CPR until help arrived.

Ahsan Sarwar (StateGuard Protective Services) For assisting to save a life to a nonresponsive patient by applying first aid skills with the administration of a defibrillator and continued CPR until help arrived.

Feisal Hussain, George Moussa and Deepak Deepak (Certis Group) For demonstrating courage and professionalism in assisting to diffuse an attempted suicide.

Bede Ryan-Coulton (Calamity Monitoring) For demonstrating decisiveness and applying first aid knowledge to assist with a 000 call for help.

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Jason Deering, Michael Joyner and Ramin Toleafoa (Access Group Solutions) For demonstrating a range of skills each in a different incident that contributed towards saving a life.

Christopher Donaldson, Brad Allsopp and Ketan Narula (Assetlink Group) For demonstrating a range of skills each in a different incident that contributed towards diffusing a potential suicide.

Mert Emen and Ibrahim Moustapha (EGroup) For applying first aid skills with the administration of a defibrillator and continued CPR until help arrived. eorge Bountros and G Melinda Johnson (MSS Security) For assisting to a non-responsive patient by applying first aid skills with the administration of a defibrillator and continued CPR until help arrived.

All of the above individuals and organisations have demonstrated exceptional levels of professionalism and commitment to helping keep our community safe. The 2020 Australian Security Industry Awards will be held at Doltone House Hyde Park in Sydney on the 22nd October 2020. Information on nominating for the awards is available at www.asial.com.au.

Arkan Mikhael (Assetlink Group) For proactive and proficient in assistance to save a life by applying first aid skills to control sever bleeding and further prevent shock.

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18 SEC UR IT Y IN S IDE R | DEC/ JA N 2020

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SEC URIT Y F E AT URE

A CAREER OF MERCENARY PURSUITS

By Ryan Kerseboom

The nature and objectives associated with security work continue to diversify in an increasingly complex world of threats including terrorism, information technology crimes and an expanding intricacy of methodology related to more traditional threats like theft and/or disturbances of the peace.

2 0 SEC U R IT Y IN S IDE R | DEC/ JA N 2020

S E C URIT Y FE ATU RE

In the unrelenting race towards financial rewards, there has been generous investment towards technological developments that are justly intended to ease the burden of security professionals to satisfy client security objectives.

Disturbingly however, this investment appears to have come at the expense of developing human resources within the industry and the provision of any defined career path as a security professional working in Australia.

Security professionals are increasingly called upon by clients and occasionally employers to extend their responsibilities beyond security paradigms of days past. Security personnel are requested to perform all manner of tasks from minor cleaning duties, WH&S scouts and/or representatives, concierge/reception, administrative tasks amongst other supplementary roles. Needless to say, while security professionals are performing any one of these alternative duties they are generally less attentive to their primary role of security. Despite such responsibilities having potential liability issues for clients and employers, it undoubtedly dilutes the efficacy of any security oriented agenda likely envisaged by client and service provider alike.

While some clients may refute assertions that private security services also have to be fully prepared as primary responders for incidents such as terrorist attacks, sophisticated and minor theft operations & any public hostility amongst a complex array of a multitude, and often simultaneous, scenarios, any perceived failure to minimise or defuse

It is my well-founded contention that the security industry has barely scratched the surface regarding the appropriate development of industry professionals

such issues will attract some degree of culpability. Irrespective of a security officer’s knowledge relating to a given security infraction they will be expected to know how to respond as the most immediate security representative available. Add to this burden the aforementioned “supplementary” roles, and appropriate security services are watered down to a point of saturation and futility when it matters.

In an effort to help ease the increasing burden of security professionals, a growing range of technological aides including CCTV (with increasingly sophisticated video analytics), access control (holographic/biometric), alarm systems (Bluetooth functionality and multi-sensor) and so on are increasingly sought to rebalance the demands upon security personnel.

However, it is evident that such aides are developed by an almost exclusive arm of security expertise with superior resources and high level insights than are made available to the significantly lower resourced manpower sector. Ultimately, these technologies will be operated by security personnel who have the same licence classes as are currently available, obtained in the same manner as most others inside the industry and arguably, this constitutes a training/educational oversight that needs to be addressed.

My own experience is instructive regarding this divide and I can recall many such occasions where I would present a recently obtained security related qualification only to be told, “what can we do with this?”, or words to this effect. I have invested substantial amounts of money and time to enhance myself as a security professional and until recently within my current organization – Allied Security Management, with the accompanying vision of my Managing Director, Director of Operations and other forward thinking colleagues, have had all such efforts summarily dismissed as excessive or irrelevant to private security agendas. Notwithstanding the development of technical or information technology expertise (CISM, CISSP, GIAC etc.), my chosen development (a path for which I am much better suited) has almost left me with no applicable role in the private security industry.

While it’s appreciable that individuals may encounter over qualification for a specific role or sector within any industry, it is my well-founded contention that the security industry has barely scratched the surface regarding the appropriate development of industry professionals. Forthrightly, it has to be stated that the manpower portion of this industry is little more than a transient stopover where talented individuals do the minimum of training/certification and work their security shifts simply to afford higher education for an alternative career ASAP! Industry security professionals with a lifetime of experience, qualifications and knowledge seldom stay in the industry due to an acute lack of appropriate career paths provided by the sector. Naturally, this is having a detrimental impact on the quality of services that can be provided and ultimately, an immense adverse impression regarding how the industry as a whole is perceived.

Continues over page >

SEC URI T Y I N SI DER | DEC /JAN 2 02 0 2 1

SEC URIT Y F E AT URE

It is relatively difficult to find information that relates to developing knowledge or career outcomes as a Security Officer away from the digital domain.

Any ‘security’ Google search provides a firm indication that the word is overwhelmingly associated with information/ cyber security and it is relatively difficult to find information that relates to developing knowledge or career outcomes as a Security Officer away from the digital domain. Accordingly, there are abundant career streams associated with IT security that are well defined, remunerated and sought after where any comparable avenues for “real world” security service providers simply don’t exist. There is little to distinguish between Security Officers, excluding previous environments and the specifics relating to the experience, only marginal prospects currently exist to promote innovation or exceptionalism and this generally leads to business development or general management roles, quite removed from the operational expertise of security execution.

While the necessity to service the infinite information technology and digital sectors is pervasive and growing, the demands associated with the provision of “real world” security services does not diminish. Clients yet to experience a major terrorist or mass casualty security incident despite the red flags, will continue to demand “supplementary” duties performed while simultaneously asserting that officers must respond to major and minor incidence alike. If the industry is to retain human resources capable of meeting this demand there must be a concerted effort by government and industry representatives to provide the essential elements of career development via recognised and universal criteria. Assuredly, the application of formalised and accredited training/ knowledge & skills courses, appropriate remuneration, mandated minimum client costs and licencing (including licence classes) that accurately reflects the disparity between those who can properly deliver such security services and those practitioners yet to obtain accreditation represent a sound basis for mandatory and genuine reform.

2 2 SEC UR IT Y IN S IDE R | DEC/ JA N 2020

About the Author: Ryan Kerseboom Business Services Manager & Security Risk Consultant Allied Security Management Ryan has a Double Masters Degree in Policing, Intelligence & Counterterrorism + International Security and a Bachelor Degree of Security, Terrorism & Counter-terrorism and has worked in the government and private security sector for around 15 years. With a unique insight acquired from academic vigour and diverse practical exposure alike, Ryan is capable of integrating the knowledge and skills from both approaches simultaneously. Ryan maintains an inspired and consultative mindset regarding the current dynamics of the security environment in Australia and beyond, with an eclectic appreciation for the extensive considerations of any security stakeholder.

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SEC URIT Y F E AT URE

A REGISTERED CABLER CAN MOVE THE NBN™ CABLE AND EQUIPMENT Important information for all cabler’s, you are now able to move a larger range of nbn™ service’s under the recently released Authority to Alter Facilities in Residential and Small Business Premises.

The nbn™ Authority to Alter will allow registered cabling technicians to make a range changes to nbn equipment within an end user’s premises without seeking prior permission from nbn. Such changes may include rewiring a home in order to move a Network Termination Device (NTD) from one room to another more suited to the end user’s needs. nbn’s Authority to Alter which originally only allowed for registered cablers to modify internal cabling prior to the network boundary on the nbn™ FTTN Network has now been expanded to include the nbn™ FTTP, FTTC and HFC Networks. Modification of the nbn™ Wireless and Satellite premises networks prior to the NTD still requires permission from nbn™.

You will also notice on the webpage where you will find the document, you will see that nbn™ provides a link for consumers to the Australian Registered Cablers website, make sure you have registered and if not go to registeredcablers.com.au

Care must be taken when undertaking any work as the authorisation requires you to use only approved equipment and full testing.

So make sure you access the webpage were you can download the full document as well as useful information for new properties.

The information in this article was provided nbnco.

FOLLOW THE LINK nbnco.com.au/develop-or-plan-with-the-nbn/industrycollaboration-and-community-planning/cabling

NOTE: the document is targeted to you as a Registered Cabler

COPPER LEAD-IN USED IN FTTN, FTTC Typical internal residential installation with first TO as NBP

nbn Cabling Building entry point Wall box (optional)

Outdoor part of lead-in cabling

Network boundry

Additional sockets First socket

Indoor part of lead-in cabling Customer cabling

24 SEC U R IT Y IN S IDE R | DEC/ JA N 2020

Customer cabling

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FIBRE LEAD-IN nbn Internal NTD with PS/B Power Unit

External nbn authorised personnel to perform work

Internal Registered cabler can perform work Premises/Property brick veneer or wall

(Lead-in cable)

Customer equipment and customer cabling

Exterior PCD

PS/B for Indoor NTD

Indoor NTD enclosure Indoor NTD

230V AC Power Outlet

12V DC Cable Max 3m

Connecting Fibre (Premises Cable) Max 40m External PCD and its lead cable to be left in situ, only authorised nbn pesonel to relocate/remove upon being contacted by customer notification to nbn

230V AC Cable Max 1.8m

FWO - Fibre wall outlet (If a FWO currently installed, replace upon relocation)

PIC - Premise Internal Cable (from PCD to FWO or directly to NTD)

HFC LEAD-IN nbn Coaxial Authorised Wok Boundary - SDU

External

Internal

nbn authorised personnel to

Registered cabler can

perform work

perform work Interior PCD Cable Modern

Isolator Tap in street 2 - way splitter

RG6 Fly Lead nbn Wall Plate Relocations of the bulding

RG6/RG11 Lead-in

RG6 Tie Cable

SEC URI T Y I N SI DER | DEC /JAN 2 02 0 2 5

SEC URIT Y F E AT URE

HOW CPTED STRATEGY CAN LEAD TO BETTER PHYSICAL ENTERPRISE SECURITY INTRODUCTION

By Simon Hensworth BSc (Security Science), (ICCP-Advanced) Security Consulting Group Pty Ltd.

2 6 SEC U R IT Y IN S IDE R | DEC/ JA N 2020

The concept of Crime Prevention Through Environmental Design (CPTED) has been around since as early as the 1960’s or 1970’s. It has been adopted around the World to varying degrees and with varying success.

CPTED is known by various names in Australia, such as Designing Out Crime, Secure Design or Safer Design. CPTED has gained some good support by Australia’s Police and local governments but could achieve further significant results if also supported by other agencies and organisations.

When a building or space is being designed, crime prevention is often not a primary consideration, unless the facility is a prison, bank or military

S E C URIT Y FE ATU RE

facility. Security is often not considered until the architectural design has been completed. Whatever security ‘vulnerabilities’ exist in the design are then usually dealt with later by adding electronic and/or physical security measures to patch problems. In some cases, security vulnerabilities can be created by the design and aren’t recognised until the building has been constructed, in which case it is generally too late to correct other than by adding further physical or electronic security measures.

In some cases, these additional security measures can be effective in mitigating a security vulnerability. However, fundamental vulnerabilities associated with design can present on-going problems regardless of the addition of security measures. Adding security measures to support a fundamentally vulnerable design can be an on-going, frustrating and an expensive exercise.

The design and layout of a building or space can contribute greatly to the security of people and assets in and around that space. It can also contribute to the occupant’s/ user’s perception of their own safety, freeing them from fear and encouraging use of the space.

CPTED CPTED is based on embedding safety/security into the built environment. CPTED suggests that opportunities for crime can be reduced by maximising opportunities for Natural Surveillance, Natural Access Control and Territorial Reinforcement.

Natural Surveillance seeks to maximise opportunities for surveillance by authorised users of the space. This can have several beneficial effects. It contributes towards authorised user’s perceived safety, and increases risk perceived by intruders, because intruders feel more likely to be seen, challenged or caught. Maximising Natural Surveillance can reduce the necessity for electronic surveillance (CCTV).

Maximising Natural Surveillance can also assist electronic surveillance by providing clear, unobstructed views.

Natural Access Control seeks to limit access to legitimate users only and deter admittance by would-be-offenders. This can be achieved in numerous ways, for example: channelling users of a space into areas (or thoroughfares) with good Natural Surveillance, using elements of the built environment to act as barriers and limiting the number of entry/exit points.

Territorial Reinforcement seeks to encourage ownership of space by legitimate users, ensuring that there are clear indicators of what is public space, semi-private space and private space, and providing indicators of what are acceptable behaviours in each space.

BENEFITS OF BUILT-IN SECURITY If CPTED is considered early in the design stage, it is possible to identify potential issues that can save a lot of time, money and effort by avoiding on-going security measures to fix problems after a building/facility is established. As a simple example: a door does not require an alarm system, access control card reader, CCTV monitoring, procedural-lock-up by a guard, etc, if there is no door in the first place (i.e. nonessential doors can be identified and omitted from the design).

Further, intruders cannot use a door as a point of entry if it does not exist. Non-essential doors or poorly located doors

can create security problems that could be avoided simply by removing or re-locating a door during the design process of a building or facility. Significant savings can be made by removing the necessity for (or reducing the numbers of) CCTV cameras and digital-storage space, electronic access control points and numbers of guards or patrols etc, not to mention on-going costs associated with issues like internal theft, robbery, vandalism, graffiti removal, compensation claims or litigation.

SUPPORT CPTED is making its way into Australia’s cities and communities most notably through support from State Government departments and local councils. Government departments and local councils have developed design guidelines to create awareness of CPTED issues. However, this strategy is targeting the “latter end of the design chain”.

For example, if a consumer, architect or developer is not aware of CPTED and spends considerable resources creating a design of a home, building or community, they may be disappointed and frustrated if the design is rejected due to a concept (CPTED) they may never have heard of and for reasons they are unaware of. Nobody wants to create a design that will facilitate crime, but if one is unaware of the concept it would not enter one’s mind to include it as a consideration. Further awareness of the benefits of CPTED are required throughout industry.

The benefits of CPTED also need to become more widely recognised by those at the “start of the design chain”, which includes consumers, architects and developers. This way CPTED will be recognised as an important early consideration in the design process, and not simply a cursory exercise.

The International CPTED Association (ICA) are the leading global authority in CPTED and is a great source for further information and resources.

END NOTE An early minor investment to ensure CPTED issues are considered during the design stage of a building or space can improve the quality of life for the occupants/users, minimise frustration, minimise loss and provide significant savings in the life-cycle cost involved with the management of a space.

Before undertaking any activity related to this article, it is recommended you consult a licensed Security Professional.

Simon Hensworth BSc (Security Science) (ICCP – Advanced), SCG Pty Ltd 08 9468 2215 | shensworth@securityconsultinggroup.com.au

Simon is a Security Consultant with Security Consulting Group (SCG). Simon has a Bachelor of Science Degree in Security Science from Edith Cowan University, over 16 years’ experience in the security consulting industry and is currently one of ten ICA (International CPTED Association) certified CPTED practitioners Worldwide (ICCP-Advanced). Simon has provided security solutions for many clients with major assets in Australia and is involved in all aspects of security, security technologies, promoting security and Security Awareness.

SEC URI T Y I N SI DER | DEC /JAN 2 02 0 2 7

SEC URIT Y F E AT URE

12-HOUR SHIFTS AND OVERTIME IN THE SECURITY INDUSTRY “United Voice (the Union) - (now renamed United Worker’s Union) - has recently applied to the Fair Work Commission for the Award to be varied to ensure that an employer covered by the Award cannot arbitrarily allocate overtime within a roster cycle regularly and systematically to hours which would attract penalty rates”.

In other words the Union seeks to stop employers allocating overtime to a Saturday or Sunday within a roster cycle - exactly what various decisions of Industrial Tribunals and the Federal Court have said is allowable under the Award and its predecessor Awards and a practice that has existed lawfully in the private security industry since 1998.

2 8 SEC UR IT Y IN S IDE R | DEC/ JA N 2020

The Union’s Application The Union seeks to have the following clause inserted into the Award: “21.1 Ordinary Hours and Roster Cycles By inserting a new clause 21.1(b) as follows: Overtime rates will be paid for any time in excess of the hours prescribed for each roster cyclein clause 21.1(a).

For the avoidance of doubt the regular and systematic allocation of overtime hours to any timeat which penalty rates are payable shall be unreasonable overtime as defines by s62 of the Fair Work Act.” While on the face of it, the Union’s application is not aimed at the removal of 12 hour shifts, or roster cycles, few industry employers would find it financially viable to continue rostering 12 hour shifts in a roster cycle of up to 8 weeks, if overtime could not be effectively organised as they have been traditionally able to do so, i.e.on a Saturday or Sunday.

The history of roster cycles including 12- hour shifts and overtime goes back to 1998. I won’t bore you with all of it, however it is important to know that several decisions of industrial tribunals since then have confirmed the employer’s prerogative (under the various awards) and industry practice to allocate ordinary hours and overtime at their discretion (within the provisions of the applicable award).

In 2008 dealing with the SA State Security Officer’s Award the Industrial Court of SA1 approved the allocation of overtime to Sundays based on evidence of accepted industry practice.

In particular, Industrial Magistrate Ardlie accepted the evidence of a former United Voice (then known as LHMU) official, Mr. Rodney Graham, who played a significant role in drafting the Award. Accepting this evidence, Magistrate Ardlie said: 39. …” I am of the view that the evidence advanced by Graham provides an explanation as to why the respondent adopted an averaging method and an allocation of overtime to Sundays. Employer groups in the industry and ALHMU it seems were all aware of the practice of payment of overtime on Sundays where 12-hour shifts were worked”.

And…”At workplaces where a 12-hour shift was introduced the roster cycles invariably provided for a 4-day-on / 4-day-off shift roster with overtime paid on Sundays. This roster cycle was an industry standard and accorded with the agreement to vary the Award”.

The modern Award was made after significant consultation between the Union, ASIAL and other interested parties in 2008 to commence in 2010. At that time, the Australia Industrial Relations Commission noted2: “We have been persuaded by the submissions of ASIAL that provision should be made for 12-hour ordinary time shifts.

We recognise that the security services industry operates 24 hours a day, seven days a week and that 12-hour shifts are a ubiquitous feature of the industry throughout Australia.

The exposure draft provided for 12-hour shifts but only on the basis of 10 hours of ordinary time and two hours of rostered overtime. The absence of provision for 12-hour ordinary time shifts would result in increased costs to many employers and result in many employees working more overtime than they may wish to work”.

The Full bench went on to say at [298]: “Overtime rates Similarly, we accept that the adjustments to the overtime rates submitted by ASIAL represent a fairer balance between disadvantage to employees and increased costs to employers”.

S E C URIT Y FE ATU RE

As a result, the current Award allows an employer the discretion to operate a roster which averages 38 ordinary hours per week over the period of the roster cycle and to allocate overtime at a point before which all ordinary hours have been worked; Since the making of the modern Award there have been a number of cases where the Union has contested the employer’s interpretationof the Award. For example In Harland v MSS Security Services Pty Ltd [2013] FWC 8064 (25 October 2013 at [77] The Commissioner said : “There is nothing inappropriate in the respondent designing its rosters to minimise its costs as the Full Bench has clearly recognised. In terms of the respondent’s approach to rostering ordinary hours and consequently where overtime hours fall in that roster, I am satisfied the respondent is entitled to operate under the roster it has designed in this case”.

In 2017 United Voice ACT Branch made an application to the Federal Court arguing, in essence, that under the Security Services Industry Award 2010 (the Award) employers could not allocate overtime on Sundays during a 12-hour roster cycle and that overtime could only be calculated as commencing after ordinary hours had been exhausted.

That application was dismissed by Justice Tracey saying: “Rostering arrangements are within the discretion of the employer. Consistently with the existence of this discretion the Award does not contain any express restrictions on the exercise of that power. In particular it is open to an employer: 3 to choose the day on which a roster is to begin; 3 to decide whether overtime hours can be included in the roster at a point before which all ordinary hours have been worked; 3 to decide on the number of days on which ordinary hours can be worked; and 3 to fix the number of days of the week on which ordinary hours are to be worked (subject to the limitations prescribed by cls 21.3 and 21.4).”

United Voice sought to appeal the decision and the appeal was heard by the Federal Court Full Court. Its decision was handed down on 26 April 2019.

Justices Collier, Bromwich and Wheelahan dismissed the appeal and upheld the earlier decision of Justice Tracey. They found that the Award placed no restriction on the employer, confirming Justice Tracey’s findings as noted above.

Further, the Federal Court – Full Court indicated that overtime could be worked prior to the commencement or after the completion of ordinary shift hours or on a day when ordinary hours are not rostered.

SHOULD WE BE CONCERNED ABOUT A CHANGE TO THE AWARD? Awards are complex documents. When reading an award and interpreting the requirements you must read the entire award and understand how the clauses interact with each other.

Changing one award clause may have significant flow on effects elsewhere in the award.

In ASIAL’s interpretation, the Union’s application to vary the ordinary hours of work clause with reference to overtime will significantly impact rostering and roster cycles, overtime and shift duration. It is dangerous to look at one change in isolation.

The indications so far from our members is that there is no appetite for the changes sought by the Union. Experience has shown that both employees and employers are largely happy with the 12-hour shift as it has been working for some time. It does not suit every security activity, and that is why we have the rostering flexibility that currently exists. It allows employers to meet the demands of clients and contracts in the most efficient way available within the contraints of the award. Losing that flexibliity will have a detrimental effect on employees, employers and their clients.

THE MODERN AWARD OBJECTIVES The Union must convince the Fair Work Commission that the award variation they seek is necessary and meets the modern award objectives, including any extra costs or regulatory burden on employers. When introduced modern awards were supposed to be easy to understand, fair and not create extra costs for employers. That should be true of any variations.

WHAT’S NEXT? The Fair Work Commission ha set down a program of submissions and hearing dates.

The Union must file and serve on the other parties its submissions, witness statements and other evidentiary material by 5.00pm Monday 20 January 2020.

Employer groups must file and serve its submissions, witness statements and other evidentiary material upon which it intends to rely by 5.00pm Monday 13 April 2020.

The Union United Voice must provide submissions in rely by 5.00pm Monday 18 May 2020 and the matter is listed for hearing before a Full Bench at 10.00am on 16, 17, 18 June 2020 in Sydney, with video-links to other states as required.

While those timeframes seem fairly generous it takes time and a lot of information gathering to develop a proper case in reply to the Union’s submissions. ASIAL members will need to provide us with succinct and accurate information about their operations, rostering and use of 12-hour shift systems, roster cycles and the allocation overtime.

We will need to produce witnesses and witness statements that support the position taken by the industry. And we will need legal representation to coordinate, develop and present the industry position before the Fair Work Commission. All this takes time and requires members to become actively involved in all aspects of presenting an industry position.

ASIAL will be asking members to complete a survey in order to gauge the extent to which members in the guarding sector of the security industry use 12-hours shifts and roster cycles of between 2 weeks and 8 weeks; the manner in which they allocate and pay overtime and the expected impact of the changes being sought by the Union. We can only act on factual information corroborated by evidence and witnesses.

Members are asked to engage with ASIAL, follow the First Alerts and visit the website where we will provide information on the progress of this matter.

If you have any questions relating to the above or any other workplace issue contact ASIAL’s Workplace Relations Advisor at: chris@asial.com.au

1 Van Den Brink v Chubb Security Australia Pty Ltd [2008] SAIRC 42 (27 June 2008) 2 AIRC Decision At paragraph [293] of the 19 December 2008

SEC URI T Y I N SI DER | DEC /JAN 2 02 0 2 9

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We also strive to keep our members informed and active right from the start. Once you’ve given us a member’s email address, we’ll send them information and practical tips to help them pro-actively manage their super. There’s also plenty of information and tools they can access online at australiansuper.com

*QuickSuper is a registered trademark and a product owned and operated by Westpac Banking Corporation ABN 33 007 457 141. Westpac’s terms and conditions applicable to the QuickSuper service are available after your eligibility for the free clearing house service is assessed by AustralianSuper. A Product Disclosure Statement (PDS) is available from Westpac upon request. ** As at 30 June 2019. ^ Based on historical returns of the AustralianSuper Balanced investment option compared to the SuperRatings Fund Crediting Rate Survey — SR50 Balanced (60–76) Index, and the AustralianSuper Choice Income Balanced investment option compared to the SuperRatings Pension Fund Crediting Rate Survey — SRP50 Balanced (60–76) Index. Top performing for the 10 years to 30 June 2019. Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns.

Sponsored by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898. This information may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273.

SEC URI T Y I N SI DER | DEC /JAN 2 02 0 31

S E C URIT Y F EATU RE

WELCOME TO OUR NEW MEMBERS ASIAL welcomes the following members who have recently joined the Association.

NEW CORPORATE MEMBERS

Najjar Security Group Pty Ltd

VIC

Fallon Solutions Pty Ltd t/a Fallon Solutions

QLD

NCW Holdings Pty Ltd

Henry Bluhme t/a Henry’s locks and key

NSW

Pedro Pedro Pty Ltd t/a Your Choice Security Consulting

QLD

Pfeiffer Electronic Security Pty Ltd

QLD

Hiscocks Electrical Pty Ltd

WA

VIC

Section 4 Services Pty Ltd t/a Section 4 Security

NSW

Risk Control Security Pty Ltd t/a RCS Guarding

Security & Data Systems Pty Ltd

NSW

Secure Services Group Pty Ltd

NSW

SEQ Electronics & Entrance Systems Pty Ltd

QLD

Stealth Corporation Pty Ltd

NSW

QLD

Thornton Tomasetti Pty Ltd

NSW

Skehan Antennas Pty Ltd T/A The Big Picture

Virk Bros Services Pty Ltd NEW PROVISIONAL CORPORATE MEMBERS 3 Fires Management Pty Ltd

NSW

Agilis Global Pty Ltd

WA

VIC

VIC

UPGRADE TO FULL CORPORATE MEMBERSHIP AAI Services Group Pty Ltd

VIC

Al Rehman Pty Ltd t/a Liger Security Services

QLD

Delta Security Solutions Pty Ltd

Alfa Locksmiths & Security Solutions Pty Ltd

QLD

EJW Group Pty Ltd t/a Advanced Lock and Security

QLD

VIC

H & S Communications Pty Ltd

QLD

VIC

Meerkats Services Pty Ltd t/a Meerkats Security Guards

Alpha Guard Security Group Pty Ltd Amwaj Holdings Pty Ltd ANSCO Security Gates & Doors Pty Ltd

QLD

MSR Electrical & Maintenance Services Pty Ltd

Asgard Security Group Pty Ltd

NSW

Penta Services Australia Pty Ltd t/a Fog Bandit ANZ

ACT

WA ACT WA

Back2Back Security Pty Ltd

VIC

Redco Security Services Pty Ltd

Bayside Technologies Pty Ltd

VIC

Simple Training Academy Pty Ltd

VIC

Boswen Pty Ltd

VIC

Sixth Gen Pty Ltd t/a Vic Armourtrans Security

VIC

Unified Protective Group Pty Ltd

VIC

EGroup Events Australia Pty Ltd

NSW

EGroup Protective Services ACT Pty Ltd

NSW

GAVS Group Pty Limited

NSW

NSW

The ASIAL Individual Recognition Program recognises security professionals committed to the highest standards.

Gitani & AIG Pty Ltd t/a AIG Manpower Solutions

VIC

Hussain Al-Tuhmazy T/a Alt Security Services

VIC

Lenny’s Security Pty Ltd

VIC

NEW ASSOCIATE FELLOW ASIAL PROFESSIONAL PROGRAM (AFASIAL)

VIC

John Kelly

Linewatch Pty Ltd T/a Linewatch Security Murphy’s Law Security Pty Ltd t/a MNP Security

NSW

QLD

RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding members.

CATEGORIES INCLUDE: PLATINUM – 25 YEARS +

|

GOLD – 16 – 24 YEARS

|

SILVER – 11 – 15 years

|

BRONZE – 6 – 10 years

We would like to congratulate the members to have recently achieved the following recognition levels: BRONZE

SILVER

Guarded Group (Aust) Pty Ltd

VIC

Blackhawk Holdings Pty Ltd

National Security Agency Pty Ltd t/a NSA Security

VIC

C.M Bassett & D.W Carlisle t/a Coastwatch Security Systems

NSW

VIC

Newcastle AVS Pty Ltd t/a Newcastle Audiovisual and Security

NSW

Concise Technological Services Pty Ltd

NSW

Nitestar Security Pty Ltd

QLD

Easitag Pty Ltd

QLD

Quantum Vision Pty Ltd

QLD

G.R. & D.L. Dunmore Pty Ltd t/a Lardner Bros

Red Flag Systems Pty Ltd

VIC

Harold Henry Harris t/a Lake Edge Security Alarms

NSW

VIC

Leading Security Care (NSW) Pty Ltd

NSW

Master King Security Pty Ltd

NSW

Safety Line Security Pty Ltd Secure Access Systems Pty Ltd

QLD

VIC

SecureTel (Aust) Pty Ltd

VIC

New Security Solutions Group Pty Ltd t/a New Security Solutions

NSW

SRN Trading Pty Ltd t/a Nemtek Australia

WA

Proton Security Group Pty Ltd t/a Proton Security

NSW

SSC Security Pty Ltd t/a Sun Security Corp

NSW

Thornatt Pty Ltd t/a Aegis Security

Talak Electrical Services Pty Ltd

NSW

Top Hat Security Pty Ltd

GOLD Apostolos Vogiatzis t/a Security Plus Alarm and Electrical

NSW

Australian Security Brokers Pty Ltd

QLD

Backup Security Pty Ltd Castle Security (Qld) Pty Ltd t/a Back2Base Monitoring Insight Protection Solutions Pty Ltd

32 SEC UR IT Y IN S IDE R | DEC/ JA N 2020

VIC QLD VIC

VIC ACT

IN DUS T RY NE WS

Queensland security industry workforce planning project

Consultation will also inform potential recommendations for consideration in the workforce development plan.

3

A workforce plan for Queensland’s security industry will be delivered next year as an outcome of new project between Jobs Queensland and industry stakeholders.

The project follows the Queensland Training Ombudsman’s review of training and assessment for Queensland’s security industry and the recommendation for a long-term response to support a consolidated industry approach to attracting, retaining and developing its workforce.

Jobs Queensland Executive Director Joshua Rayner said this project is a current priority for Jobs Queensland and the industry.

"The security industry is a significant employer across Queensland and we are pleased to be working with representatives from across the industry, including ASIAL and its members, on developing an industry relevant workforce plan,” Mr Rayner said.

“Jobs Queensland has a strategic role to support workforce planning for industries and regions across Queensland.

“Our expertise is in workforce planning and development and we act as an important link between industry and government on skills and workforce development priorities and responses.

“Research, data analysis and consultation with a cross section of security employers and industry representatives will be central as we work in partnership to deliver an industry supported plan.”

The workforce plan for the Queensland security industry will have a five-year time horizon (2020 – 2025) and focus on Investigative and Security Services and Fire and Alarm Installation Services. It will also highlight the varied pathways to employment in the industry.

The project will be undertaken across three phases: 3 Phase 1 (currently underway): An environmental scan focused on the workforce and skills aspects of the Queensland security industry, including profiling of workforce demographics and education and training structures.

3

Phase 2: Testing and validation of the findings of the environmental scan with industry stakeholders and other relevant parties.

Phase 3: Anticipated delivery of the workforce plan to the Queensland Government in mid-2020.

An industry advisory group, including representation from ASIAL, is providing expertise, strategic advice and access to networks to inform and guide the project. The group is a mix of representatives from peak bodies, employers, unions and the Queensland Training Ombudsman.

ASIAL Chief Executive Officer Bryan de Caires said this is an important project for the security industry in Queensland.

“There is an increasing demand for a broad range of security services and at the same time the skills profile of jobs across the industry is changing,” Mr de Caries said.

“A coordinated, long term workforce approach will help the industry manage its requirements for skilled workers, both now and in the future.

“We are pleased to be part of this project and recognise the concerted effort Jobs Queensland is making to engage extensively with a broad range of industry representatives.

I encourage ASIAL members in Queensland to participate.”

Grant Thornton Australia is assisting Jobs Queensland in the delivery of the project and the range of consultation activities which will commence in December 2019 as part of Phase 2 of the project. These activities will include written submissions, individual and group interviews, regional forums, and employer and employee surveys.

More information on how to get involved will be provided to members through ASIAL in the coming weeks. Information is also available from the Jobs Queensland website at jobsqueensland.qld.gov.au/security

Organisational overview Jobs Queensland provides independent advice to the Queensland Government on future skills needs, workforce planning and development, and apprenticeships and traineeships. To find out more about Jobs Queensland’s work and to access its suite of research, data and resources, visit www.jobsqueensland.qld.gov.au or follow Jobs Queensland on Twitter at twitter.com/jobsqld or LinkedIn at linkedin.com/company/jobsqueensland

SEC URI T Y I N SI DER | DEC /JAN 2 02 0 33

ASIAL GRADED SECURITY MONITORING CENTRES* CURRENT AS AT: 15TH NOVEMBER 2019

COMPANY (SHORT FORM NAME)

STATE

CERT NO.

GRADE

EXPIRY

ADT Security

NSW

521

A1

11 Apr 2021

ADT Security (Data Centre)

NSW

520

A1

11 Apr 2021

Allcare Monitoring Services

WA

499

A1

29 Feb 2020

ARM Security Systems

WA

517

A1

27 Mar 2021

ART Security

VIC

508

A1

30 Sept 2020

Back2Base

QLD

509

A1

27 Sept 2020

BENS Wholesale Monitoring

NSW

512A

A1

19 Nov 2020

Calamity Monitoring

NSW

501

A2

21 Mar 2020

Central Monitoring Services

NSW

519

A1

06 Apr 2021

Chubb Monitoring Centres

NSW

498

A1

09 Mar 2020

VIC

503

C2

18 Mar 2020

Energize Australia Executive Security Solutions (Monitoring)

VIC

507

A1

15 Aug 2020

Glad Security Pty Ltd

NSW

516

A2

25 Jan 2021

Golden Electronics

TAS

510

A1

16 Oct 2020

GRID Security

NSW

511

A1

15 Nov 2020

Instant Security

QLD

530

A1

14 Nov 2020

VIC

506

A1

14 Aug 2020

Onwatch

Linfox Armaguard

NSW

522A

A1

15 Feb 2020

Paul-Tec (Australia)

NSW

524

A1

1 Aug 2021

Protection Pacific Security

VIC

505

C2

01 Aug 2020

RAA Security Services

SA

518

A1

14 Feb 2021

Sapio Pty Ltd (Hamilton)

NSW

525

A1

30 May 2020

Sapio Pty Ltd (West Ryde)

NSW

504A

A1

30 May 2020

Secom Australia

NSW

495

A1

14 Dec 2019

Sectrol Security

VIC

527

B2

25 Aug 2021

Securemonitoring

VIC

529

A1

23 Nov 2021

Security 1

ACT

515

A1

14 Feb 2021

SA

502

A1

18 Jun 2020

Security Control Room

VIC

526

A1

18 Aug 2021

SMC Australia

QLD

497

A1

10 Feb 2020

Spectus

WA

523

A1

4 May 2021

Staysafe (SA) Pty Ltd

SA

513A

A1

30 Apr 2020

Staysafe (SA) Pty Ltd

VIC

514A

A1

1 Dec 2020

NSW

528

A1

22 Sept 2021

Security Alarm Monitoring Service

Ultimate Security Australia

The ASIAL Graded monitoring centres above have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 - 2004.

PLEASE NOTE: ASIAL takes no responsibility for companies which MAY change the nature of their operations subsequent to Grading.

ASIAL CERTIFIED REDUNDANT MONITORING CENTRES LIST CURRENT AS AT 28 NOV 2018 GRADE

CERTIFICATE

REDUNDANT LEVEL

EXPIRES

Chubb Monitoring Centres, Macquarie Park NSW

A1

R1

R1A

10 Feb 20

Security Monitoring Centres Australia, Salisbury QLD

A1

R2

R1A

10 Feb 20

CORE CENTRE

These Centres have been certified as Redundant Monitoring Centres in accordance with the current versions of the ASIAL documents: ‘Redundant Centres – Background’ and ‘Redundant Centres – Requirements and Testing’.

34 SEC U R IT Y IN S IDE R | DEC/ JA N 2020

2020 ASIAL Events Calendar INDUSTRY BRIEFING – BRISBANE Time: 7.30am-9.00am

27 Feb 2020

Venue: Hillstone St Lucia

INDUSTRY BRIEFING – ADELAIDE

4 Mar

Time: 6.30am-9.00am

2020

Venue: Sebel Playford

INDUSTRY BRIEFING – PERTH Time: 6.30am-9.00am Venue: Hotel Northbridge

6 Mar

INDUSTRY BRIEFING - CANBERRA

1 April

Time: 7.30am-9.00am

2020

2020

Venue: Premier Inn Belconnen

INDUSTRY BRIEFING – HOBART Time: 7.30am-9.00am

2 April 2020

Venue: Rydges Hobart

INDUSTRY BRIEFING – SYDNEY Time: 7.30am-9.00am

26 Mar 2020

Venue: Holiday Inn

INDUSTRY BRIEFING – MELBOURNE Time: 7.30am-9.00am

27 Mar 2020

Venue: Batmans on Collins

INDUSTRY BRIEFING – BRISBANE Time: 7.30pm-10.30pm

21 Mar 2020

Venue: Hillstone

2020 SECURITY EXHIBITION AND CONFERENCE – MELBOURNE INDUSTRY BRIEFING – SYDNEY Time: 7.30am-9.00am

2020

10 Sep 2020

Venue: Sebel Playford

INDUSTRY BRIEFING – PERTH Time: 7.30am-9.00am

11 Sep 2020

Venue: Hotel Northbridge

INDUSTRY BRIEFING – CANBERRA Time: 7.30pm-10.30pm

23 Sep 2020

Venue: Premier Inn Belconnen

INDUSTRY BRIEFING – HOBART Time: 7.30am-9.00am

24 Sep 2020

Venue: Rydges Hobart

INDUSTRY BRIEFING – BRISBANE Time: 7.30am-9.00am

2020

30 July

Venue: Rydges Parramatta

INDUSTRY BRIEFING – ADELAIDE Time: 7.30am-9.00am

23 Nov

30 Sep 2020

Venue: Hillstone St Lucia

SAVE THE DATE FOR SECURITY 2020 The Security Exhibition & Conference is the industry’s annual opportunity to reunite for three days of quality networking and unrivalled education alongside a showcase of the most innovative solutions to the Australian market. For over three decades it has been the largest and most established commercial event for the security industry in Australia.

To register, visit www.asial.com.au SEC URI T Y I N SI DER | DEC /JAN 2 02 0 35

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1300 655 009 | customerservice@centralmonitoring.com.au Master Licence 4019 88 582

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