Security Insider June 2014 by ASIAL

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SE EC CU UR R II T TY Y S

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THE MAGAZINE MAGAZINE FOR FOR SECURITY SECURITYPROFESSIONALS PROFESSIONALS THE

PUBLISHEDBY BYTHE THEAUSTRALIAN AUSTRALIANSECURITY SECURITYINDUSTRY INDUSTRYASSOCIATION ASSOCIATION PUBLISHED

[[M MA AG GA AZ Z II N NE ] VOL. 19 | ISSUE 2 | JUNE VOL.19 | ISSUE.1 | APR 2014

69 70 26

PP255003/02390

Your opportunity to be recognised nominations now open Security 2014 Exhibition & Conference breaks into Melbourne 4-6 June 2014, Melbourne

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CONTENTS VOL. 19 | | ISSUE JUNE 2014 2014 VOL.19 ISSUE.12 || APRIL

22 26 SECURITY 2014 YOUR BREAKS INTO TO OPPORTUNITY MELBOURNE BE RECOGNISED

2809

PROMOTING THE USE GUIDE THETO NBN - WHERE NEW LOOK HIRING OF WEBSITE ASIAL MEMBERS EMPLOYEES TO NOW? ASIAL RECOGNISED 08 | President’s message

Industry Awards for Excellence

3830

3024

20 | Changes to specialist cabling

ARE YOU PREPARED? MANAGING COMPLIANCE AND RISK Recognition program

36 | ASIAL new member listing /

ASIAL Strategic Partners:

66//SECURITY INSIDER JUNE 2014 //SECURITY INSIDER APR 2014

IR Patrio

A Powerful New Partnership

Meeting the demands of the most sophisticated monitoring operations!

Add value to your services with the sophisticated array of Optional Modules available from Patriot.

Starting a new Monitoring Business? Tailor a Monitoring package specific to your current needs and rest assured that your software can deliver as your business grows.

Unhappy with your current Monitoring Software? We can help you make the Switch to Patriot. Contact us for a quote on our affordable client data migration services.

See us at the Central Security Distribution [ CSD ] stand E28 at that 2014 Security Exhibition Conference Exciting, new and powerful integration features are now available between Patriot and Inner Range Systems!

CCTV and Camera features The new Virtual Guard Tour feature allows sites with video cameras to be assigned individual virtual guard tours which will allow your operator(s) to tour the site at the appropriate time through the client/site camera system. Patriot covers all the bases of video monitoring with video verification, live feed and virtual video tours integrated seamlessly within one package. With a super easy to use, browser styled interface, operators require virtually no training and will be able to minimise the potential for false alarms and costly call-outs.

To find out more or arrange a demonstration: Contact Jason Hartley at Inner Range E. jason.hartley@patriotsystems.com P. +61 3 9780 4300 | M. +61 447 357 186 www.patriotsystems.com IR Patriot.indd 1

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PRESIDENT’S MESSAGE INDUSTRY NeWS

Showcasing the significant contribution our industry makes to the Australian economy

THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising

fter more than a decade, the Security 2014 Exhibition and Conference returns to Melbourne in early June. Judging by the strong response from exhibitors, the long awaited return has been well received.This year’s event will run from the 4-6th June at the Melbourne Exhibition & Convention Centre. It is now nearly 30 years since a small group of ASIAL industry representatives organised the first industry exhibition. It is pleasing to see that the event continues to go from strength to strength and provide an opportunity for the industry to showcase the impressive array of products and services it offers.Through the ongoing partnership between Diversified Communications Australia and ASIAL, the Association continues to play a key role in helping to showcase the industry’s capabilities. This year’s expanded exhibition floor space and outstanding conference program provides an excellent opportunity to view the latest security technologies, hear from internationally renowned experts, as well as network and socialise with industry colleagues from across the country. Another important industry event I would like to bring your attention to is the 19th Annual Australian Security Industry Awards for Excellence to be held in Sydney on the 23rd October 2014. Our industry performs an increasingly important role in the Australian economy and it is important that this is recognised through awards programs such as this. Nominations are now open for the awards, so I urge you to consider lodging an application. Further details are available on page 28 and through the ASIAL web site. Later this year ASIAL’s board elections will be conducted by the Australian Electoral Commission. Members will be notified in due course by the AEC about

10 JUNE 2014 10 //SECURITY //SECURITYINSIDER INSIDER JUNE 2014

arrangements for the election.This process allows for every Duly Authorised Representative of a financial corporate member the opportunity to submit a postal vote. In my previous President’s Message, I wrote about the importance of good governance practices. Failure to do the right thing more often than not will result in negative consequences for your organisation. As an Association ASIAL actively enforces its Professional Code of Conduct, a position matched by our actions.The ASIAL Board’s recent decision to expel Hootspah Pty Limited from its membership and to impose a $120,000 financial sanction and specific compliance requirements on the Kings Security Group highlights this.The continuation of the Kings Security Group’s ASIAL membership was conditional on accepting and complying with payment of the sanction and meeting specific compliance requirements.The company advised that it was unable to maintain its membership as required by the ASIAL Board, and as a result their ASIAL membership was relinquished. Whilst it is important to learn from the mistakes of others, it is equally as important to understand that compliance is not a dirty word. For our industry to grow and flourish, it is vital that we develop a stronger culture of compliance. Finally, I look forward to seeing many of you at Security 2014 in Melbourne or later in the year at the 2014 Australian Security Industry Awards for Excellence.

Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 • Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher

Editor Bryan de Caires | security@asial.com.au Editorial Enquiries communications@asial.com.au Advertising Tania Laird | advertising@asial.com.au Creative Director Martin Costanzo | martin@webfx2.com.au Graphic Design + Digital Webfx2 Digital | design@webfx2.com.au Editorial Contributors AON, Chris Delaney and Greg Jennings Print + Distribution Nationwide Advertising Group Published bi-monthly Estimated Readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases to: security@asial.com.au. Internet

references

articles, stories

ASIAL does not accept responsibility for misleading views. Copyright©2014 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au.

[Next Issue] AUGUST 2014 ISSN 1442-1720

Kevin McDonald President

and

advertising were correct at the time of printing.

INDUSTRY NeWS

SECURITY EXHIBITION AND CONFERENCE 2014: Key insights into security market growth and technology innovations While the security market continues to be recognised as a growth market globally, this year’s ASIAL Conference at the Security Exhibition and Conference comes at an important time for local industry professionals. The ASIAL Conference program, featuring a renowned panel of both local and international security industry experts offers Australian professionals key insights to evolving their market intelligence. From security professionals, installers and integrators to end users responsible for sourcing the latest products, services and technologies, the ASIAL Conference is the essential

platform to connect with the best in the industry to discuss current and emerging issues, the best new product innovations as well as future trends. “Recent reports show that it is a pivotal time in the security industry, as we are witnessing strong and continued growth in the security market both locally and internationally,” Exhibition Manager, Kylie McRorie, said. “In a report by Gartner Inc. in 2013, analysts forecasted that the worldwide security technology services market will grow to more than $86 billion in 2016, as companies continue to expand the technologies they use to improve their overall security.

“As the security world experiences such rapid growth, it is imperative security industry professionals attend events like the Security Exhibition and Conference for their own development and business’ growth,” Ms McRorie said. The world-class conference program will feature presentations from: • Mike Howard, Chief Security Officer, Microsoft • Blake Kozak, Research Senior Research Analyst, IHS • Ted Pretty, Managing Director and CEO at Hills Holdings, on the “The future of security in Australia”;

“Analysts forecasted that the worldwide security technology services market will grow to more than $86 billion in 2016.”

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INDUSTRY NeWS

• Steve Jackson, Group Head of Security, Facilitation & Resilience Qantas Group on The Potential Threat Cyber Terrorism Poses To Aviation Security - How are Airlines Meeting The Challenge • Steve Sullivan, General Manager of Security, Safety and Emergency Management at Port of Melbourne, on “Managing security in a multi-tenant organisation”; and The conference will also incorporate a panel discussion on “Integration of security systems and manpower - the opportunities and the challenges”, featuring Mike McKinnon, Managing Director, MSS Security; Rachel Owens, Strategic Development Director, G4S Australia and New Zealand Tom Roche, Managing Director,

Steve Jackson

SNP Security; and John Rogers, General Manager, Wilson Security. Organised by Diversified Communications Australia in partnership with ASIAL, the Security Exhibition and Conference will be held this 4-6 June at the Melbourne Convention and Exhibition Centre. For more information and to register visit www.securityexpo. com.au

Thursday 5 June 2014 9.30am - 5.00pm Friday 6 June 2014 9.30am - 2.30pm

Key event information at a glance Exhibition opening hours

Cocktail reception:

Conference Wednesday 4th June – 5th June 2014

Gala Dinner Wednesday 4th June 2014, 6.00pm –11.00pm.

Thursday 5 June 2014, 5.30pm – 7.30pm

Wednesday 4 June 2014 9.30am – 5.00pm

Ted Pretty

Steve Sullivan

“Recent reports show that it is a pivotal time in the security industry, as we are witnessing strong and continued growth in the security market both locally and internationally.”

SECURITY INSIDER JUNE 2014// 13

INDUSTRY NeWS

NBN PLUG BENCH REQUIREMENTS The NBN Co is keen for industry to test the interoperability of security devices with a range of phone and internet services provided over the NBN. This includes testing legacy services devices such as security and medical alarm systems. For this reason NBN Co has engaged Enex TestLab, a third party provider to establish the NBN Plug Bench facility. Testing is typically done by alarm panel manufacturers, distributors, monitoring centres and installation companies so they can reach a view as to whether their alarm systems will work on a range of phone and internet services provided over the NBN.

NBN Co is not involved in the testing that occurs at the NBN Plug Bench, and does not warrant or certify the interoperability of the alarm systems or services of the testing participants. One key objective of the interoperability testing is for industry to share information with end users so thy can make well informed choices about which services over the NBN will support their alarm systems.

Terms and Conditions User of the Plug Bench facility must not promote market or otherwise make any representation that the devices tested has been: • Certified or accredited by

Enex TestLab or NBN Co or • Has been tested in the facility The following is a summary of what alarm service providers can and cannot say about their participation at the NBN Plug Bench.

Cannot Say

Can Say

Why

We have tested our alarm devices at the NBN Plug Bench.

We have tested our alarm devices with a range of phone and internet services provided over the NBN.

The NBN Plug Bench User Booking Access Terms do not permit references to testing in or at the “NBN Plug Bench” facility.

Our devices are certified for use on the NBN.

Our devices have been shown to work with a range of phone and internet services provided over the NBN. We can provide specific recommendations on which phone or internet services will work with your alarm device.

The NBN Plug Bench User Booking and Access Terms prohibit participants from representing that devices are accredited or certified by NBN Co or Enex TestLab.

(Device type) will work on the NBN. (Device type) is certified for use on the NBN. The NBN is certified for use with (device type). NBN Co has certified that (device type) works on the NBN. Our devices are NBN Ready.

NBN Co is not actively involved in any testing. Any representation that NBN Co has certified or accredited devices is likely to be misleading or deceptive conduct in breach of the Competition and Consumer Act 2010. It is not possible to conclusively state that any device is compatible with the NBN. NBN Co provides a wholesale layer 2 bitstream to the Service Providers who then run their retail services over the top to end users.This means that the interoperability of various devices with services over the NBN will differ from Service Provider to Service Provider. The only valid assurance that can be made is that a particular device has been successfully tested with a particular Service Provider’s service over the NBN.

Comment as above.

“NBN Ready” is a registered trademark that has been reserved for use by the NBN Co.

14 //SECURITY INSIDER JUNE 2014

Security_

IP Cameras for Any Application

SECURITY INSIDER JUNE 2014// 15

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INDUSTRY NeWS

ASIAL Board Elections The Australian Electoral Commission has provided ASIAL with an election timetable for the upcoming Board elections. Among the key dates to note include: • Close of voting roll: 2 July 2014 • Opening of nominations: 1 August 2014 • Close of nominations: 22 August 2014 • Postal ballot opens: 1 October 2014 • Postal ballot closes: 22 October 2014 The Scrutiny of ballot papers

will be conducted at the office of the Returning Officer on Thursday, 23 October 2014 at 10:00am.

Federal Government signals major change to NBN rollout strategy The NBN has completed a strategic review that has recommended adoption of a MultiTechnology mix using existing broadband access networks. In April the NBN Co released the initial proposed product construct for the NBN ‘Fibre-tothe-Node’ (FTTN) and ‘Fibre-to-theBuilding’ (FTTB) product variants.

In releasing the document, the NBN Co sought industry feedback on important FTTN/B product concepts such as speed tiers, voice, installation, migration. The document proposes a high-level FTTN/B product construct, as well as asking a number of questions of industry in relation to what is being proposed. The proposed shift in delivering the NBN will have a significant impact on the electronic security and medical alarm sectors.

NT licensing commission reforms The NT Government has written

ADVERTORIAL CONTRACTORS KEEPING COSTS UNDER SURVEILLANCE WITH SIMPRO ENTERPRISE SECURITY contractors throughout Australia are turning to proven business management system simPRO Enterprise to boost their efficiency and profits. The Australian developed software system automates the entire operational workflow of the company freeing owners to work on developing the business instead of getting bogged down in details of scheduling and invoicing. Thousands of security industry professionals are expected to stop by the simPRO Enterprise booth next month when the program is showcased at the Australian Security Industry Association Limited (ASIAL)’s Security 2014 Conference in Melbourne from June 46. As part of its commitment to work with the security industry, simPRO is offering ASIAL members who are not already using simPRO 20 per cent off the initial investment price of its Enterprise software and 10 per cent off monthly ongoing costs for the life of their ASIAL membership. simPRO CEO Brad Couper said the security industry had embraced simPRO Enterprise over the past few years because it was tailor made to help contracting

16 //SECURITY INSIDER JUNE 2014

businesses with mobile units. “Our software is a world leader in helping contractors to schedule their work and streamline their operations from the first client contact right through to invoicing,” Mr Couper said. “simPRO Enterprise has helped businesses manage their systems more effectively so they have more time to focus on the growth and development of their company instead of running themselves ragged trying to keep up with day to day operations.” simPRO Enterprise provides simple estimating, invoicing, scheduling and project management services, while its sister program simPRO Connect enables staff in the field to update times, materials and details used for each job and to attach photos to client files, using smartphones or tablets. New jobs and quotes can even be created by mobile security officers on the spot. David Guthrie, Managing Director and owner of Brisbane security company Blake Systems, said he has been using simPRO Enterprise for more than five years to manage his business and has found it to be an indispensable tool. “simPRO Enterprise is at the heart of our business at Blake Systems and fundamental to the delivery of our vision, goals, processes and performances,” Mr Guthrie said. “As a provider of advanced Integrated Security Management Technologies to government and private enterprise, we

rely on constant innovation to maintain our effectiveness.” “simPRO has supported our business growth for more than five years and its software technology developments will be a key driver and support to our business development and prosperity.” The simPRO Enterprise system is job centric meaning it can instantly provide a snap shot of all a businesses’ operational processes – estimating, scheduling, project management, purchasing, catalogues and invoicing in one seamless package. This lets owners easily control materials and labour costs and minimise administration time. By proactively controlling materials and labour costs, margin erosion can be avoided making the business more profitable and enjoyable. Enterprise also integrates with many wholesaler catalogues and price lists so when creating estimates and tracking job costs, the staff can use “actual” material costs. Established in 2002, simPRO Software is a Brisbane based self funded software company. simPRO Software, with operations in Australia, New Zealand, and the UK, is the global leader in job management software for the services and contracting sector to improve productivity and profitability in the businesses. Clients range from small contracting businesses to midsized business through to large enterprises with thousands of staff.

INDUSTRY NeWS

to ASIAL advising that legislation is currently being drafted to establish a new administrative decision making framework to create a more efficient licensing system. It is envisaged the change will reduce the time involved in the consideration of licensing matters. Among the key changes include that the NT licensing Commission Act will be repealed and replaced with the Licensing Act and the Licensing Authority will replace the NT Licensing Commission as the decision maker for applications and licences made under the Private Security Act. It is envisaged that the new framework will create a more efficient licensing scheme which will reduce the time involved in the consideration of licensing matters. The cost to business will also be reduced as protracted hearings will no longer be held.

QLD â&#x20AC;&#x201C; Best practice for safety in licensed venues Following industry consultation, The Office of Liquor and Gaming Regulation has issued a best practice guide for safety in licensed premises. The Guide - Towards best practice for safety in licensed venues - is a comprehensive guide outlining risk management practices and procedures. It includes information on legislative obligations and suggestions for adopting best safety practices. The publication is compiled in a consistent and easy-to-follow format with each chapter including a summary on what the law says, a brief topic overview, best practice suggestions, implementation ideas and a list of additional resources. While there is an emphasis on processes and procedures for

higher-risk venues, the strategies outlined in this guide can be used and adapted by the majority of licensed venues. Chapters include: risk management and safety audit, management plan, patron bans, accords and community relationships, venue lighting and facilities, designated outdoor smoking area, fire and emergency planning, privacy policy, engagement of a security firm, crowd controllers: employment conduct and standards, crowd controller numbers, supervision of crowd controllers, post-incident management, managing the entry of patrons, alternatives to regular glass containers, ID scanner systems and related procedures, CCTV systems and metal detection wands.

AV and Systems Integration Integrate 2014 is the leading business platform for the AV and systems integration industries, attracting more than 5,000 visitors over three days. Taking place on 26-28 August, the exhibition and conference allows visitors to learn about new technologies in AV and IT, discover the latest products and solutions and understand global industry trends. Held at the Sydney Showground, Sydney Olympic

Park, visitors can expect to see more than 500 local and international brands in audio systems and entertainment, digital signage, building automation and control, unified collaboration and communication, video projection and display, and AV systems integration. The Integrate Conference is a new feature at the show which will focus on three technology streams curated by KNX, IMCCA and Digital Screenmedia Association. Event partners InfoComm International and CEDIA will also deliver seminars and training sessions. Register online at www. integrate-expo.com/register to save you $25 at the door and fast track your entry to the show.

Changes to cabling competencies take effect from 1 July 2014

The Australian Communications & Media Authorityâ&#x20AC;&#x2122;s regulatory requirements for cabling providers who install specialised cabling within customer premises have been amended. As a result, registered cablers who intend carrying out specialised cabling (such as Structured, Co-axial and Optical Fibre) after 1 July 2014 need to have the training competencies relevant to this specialised cabling work. The new competencies only apply to cabling providers who undertake the relevant specialised cabling work within customer premises. The final date on which cablers may undertake the full range of cabling operations with a basic Open cabling registration is 30 June 2014. For more information visit www. asial.com.au/cablers

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INDUSTRY NeWS

ALL SYSTEMS GO: AVOID DODGY DEVICES Are you responsible for buying and managing wireless communications systems in your workplace? Do you shop online or while overseas? Is your communications set-up relatively simple in design with a few handheld two-way radios in operation or more complex with multiple systems and devices working together? Either way, it’s likely that your wireless communications systems are subject to the requirements of the Radiocommunications Act 1992. The consequences for operating a radiocommunications device that doesn’t comply with Australian law can be serious and may risk your business’s reputation. Taking some simple steps before buying your next product will help to ensure it operates on the correct frequencies and doesn’t cause interference. So make sure you remember to stop, research and question.

Stop! Research the product first > Can it be legally used in Australia? Seeking other information to that provided by the seller may alert you to potential issues with the product. The Australian Communications and Media Authority (the ACMA)— www.acma.gov.au—has detailed information on many devices, including high-risk items like mobile phone and GPS jammers, illegal mobile phone repeaters and mobile phone boosters. > Is the deal too good to be true? Is the price far cheaper than known reputable brands? This may be a sign that the product hasn’t undergone the required testing to ensure it complies with Australian technical standards. Sellers

20 //SECURITY INSIDER JUNE 2014

(or their suppliers) must meet a range of technical and compliance requirements before selling a radiocommunications device in Australia—but not all sellers comply. > Where is the seller located? Devices made for overseas markets may use the incorrect frequency in Australia and interfere with important services. > Does the seller look reputable? Only buy from websites that you know and trust. Check recommendations and feedback from other customers.

Question > Are you confident about the information you’ve been given? If you’re unsure, ask the seller if it meets Australian requirements and if it can be legally used in Australia. Be wary if the seller does not adequately address your questions or concerns.

Know the consequences > You could block or disrupt important communications systems. If the device operates on the same frequencies as those used for emergency services, there is a risk it could substantially disrupt or block these vital communications systems. > You could receive an unwelcome visit. ACMA inspectors investigate and locate the source of interference to licensed radiocommunications services. Their enquiries may lead to your doorstep. > Your business could be prosecuted. There are various offences under the Act that could apply to the unlawful operation or possession of a

radiocommunications device. The consequences can include a court-imposed penalty of up to $255,000 for a business making a radio emission from a non-standard transmitter. The same penalty may apply to a business found guilty by a court of operating a radiocommunications device without an appropriate licence (sections 46 and 157).Your business’s reputation could also suffer a serious blow if it receives a court-imposed penalty. > Your hip pocket could be lighter. A device that doesn’t meet Australian technical requirements may not work here or you may be instructed by an ACMA inspector to stop using it. If you buy a dodgy device from overseas, it’s possible that you won’t get your money back. Don’t forget to stop, research and question before buying your next radiocommunications product. The laws administered by the ACMA seek to ensure that radiocommunications products supplied in Australia operate on the correct frequencies, meet safe electromagnetic energy (EME) emission limits set by ARPANSA and meet the electromagnetic capability (EMC) requirements so that other devices are not unintentionally interfered with. The ACMA does not regulate product safety (injury, illness and death caused by unsafe goods). Information on electrical safety matters is available from state and territory energy regulators. More advice on product safety is available from the Australian Competition and Consumer Commission’s Product Safety website.

acma.gov.au @acma_operations

The real deal or a Thinking about buying a cordless phone, two-way radio, wireless modem or other radiocommunications device online or while overseas? These products are all subject to legal requirements to prevent interference. So, STOP, THINK and QUESTION before you buy.

Research the product

Suss out the seller

Can it be legally used in Australia?

Where is the supplier located?

Find reviews from other buyers and make sure it’s not a high-risk item like a mobile repeater, jammer or booster.

Devices made for overseas markets may use the incorrect frequency in Australia and interfere with important services.

Is the deal too good to be true? If the product is far cheaper than known reputable brands, it may not have been tested to Australian technical standards.

Does it meet Australian regulatory requirements? Question the seller. Be wary if they don’t adequately address your concerns.

Does the seller look reputable? Only buy from websites that you know and trust. Check recommendations and feedback from other customers.

Know the consequences

Will you disrupt important communications systems? Operating an illegal device could block reception in an emergency and put lives at risk.

Will you be out of pocket? If you buy a dodgy device from overseas, it’s possible that you won’t get your money back.

Fancy a fine or jail time? There’s a range of penalties if you cause interference—the courts could hit you with a hefty fine or you could even go to prison.

get caught out with a dodgy device—check the ACMA website or follow us on Twitter for more info.

INDUSTRY NeWS

NSW - VIOLENCE / ASSAULTS ON CROWD CONTROLLERS IN AND AROUND NSW LICENSED PREMISES Violence and assaults in and around licensed premises is an issue that has attracted growing community and media attention over the past year. In response, the NSW Government has sought to crackdown on drug and alcohol-fuelled violence through new alcohol laws involving 1.30am lockouts, 3am last drinks across a new Sydney CBD Entertainment Precinct and the introduction of a NSW-wide ban on takeaway alcohol sales after 10pm. A range of other initiatives, including minimum mandatory sentence for ‘one punch’ assaults have also been introduced. An issue related to this that has been raised with ASIAL as one of concern among crowd control providers, is the level of assaults on crowd controllers in and around licensed premises. The issue has also been the sub-

ject of discussion by the Security Licensing & Enforcement Directorate (SLED) Advisory Council. It has been suggested that some crowd control providers at licensed premises may be coming under pressure from clients not to report assaults for fear that it may impact on the venue’s licence conditions imposed by the Office of Liquor & Gaming (OLGR), even if the assaults were not the fault of the venue or security provider. The concern raised is that by not providing Police and OLGR with a true picture of what is actually taking place in and around licensed premises, an environment is created whereby perpetrators of alcohol related violence could re-offend resulting in serious or life threatening injuries. In order to gauge the scope and extent of this issue, ASIAL is conducting a short survey of NSW

crowd control providers to identify ways in which safety can be enhanced and workplace conflict reduced. To take part in the survey which closes soon, visit www. asial.com.au

ADVERTORIAL MSS Security is one of Australia’s leading security companies. The industry giant employs more than 5,000 highly skilled individuals carefully trained to deliver a full range of security services across all market segments, from general guarding to highly specialised security roles. Specific areas of expertise include static guarding, recruitment, training, risk management consulting and investigation services. The company is particularly well placed to provide security to the resource sector due to its ability to easily deploy trained

and licensed staff to remote worksites. The team also regularly provides security for major events and to the aviation, education, industrial, maritime, health, commercial property, defence, and government sectors. The company’s sheer size gives it an enormous competitive advantage. As a leading specialist security personnel organisation, MSS Security has been able to develop a comprehensive national infrastructure that includes offices in the capital cities of every state and territory. MSS Security’s most important asset is its employees. “A lot of

people talk about technology and innovation in business,” reports Greig Francis, General Manager of Client Services for MSS Security. “We are a people business. Our product is people, so all our innovation is around how we support our people.” MSS Security’s vast size and scope also allows for plenty of career advancement, another factor that attracts top notch talent. “They know that if they join us, chances are that they can work their way up and through the business,” Mr Francis says. “All in all, that provides a person of better quality and calibre [for our] customers.”

22 //SECURITY INSIDER JUNE 2014

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24/03/2014 3:43 pm

ASIAL Certified Security Monitoring Centres* Current as at: 12th May 2014

State

Cert. No.

Grade

ADTSecurity

NSW

404

30 Jun 2014

ADTSecurity (Data Centre)

NSW

405

30 Jun 2014

Allcare Monitoring Services

379

28 Feb 2016

ARM Security

402

10 Mar 2015

ARTSecurity

VIC

392

30 Sep 2014

Calamity Monitoring

NSW

383

20 Mar 2016

Central Monitoring Services

NSW

420

31 Dec 2014

VIC

421

01 Aug 2014

Glad Security

NSW

398A

25 Nov 2014

Golden Electronics

TAS

395

17 Oct 2014

Grade One Monitoring

NSW

424

8 May 2016

Instant Security Alarms

QLD

413

23 Sep 2015

ISS Security

NSW

418

13 Dec 2015

Linfox Armaguard

VIC

393

08 Aug 2014

Mekina Technologies

TAS

399

02 Nov 2014

Onwatch

NSW

396

31 May 2014

Paul-Tec Australia

NSW

409

01 Aug 2015

Proforce Security

VIC

423

24 Apr 2016

QLD State Govt Prot Sec Serv

QLD

388

22 May 2014

Protection Pacific Security

VIC

394

9 Aug 2014

RAA Security Services

400

12 Dec 2014

Secom Australia

NSW

417

14 Dec 2015

Sectrol Security

VIC

412

01 Dec 2014

Securemonitoring

VIC

414

23 Nov 2015

NSW

386

04 May 2014

Security Alarm Monitoring Service

387

18 Jun 2014

Security Control Room

VIC

411

18 Aug 2015

Sesco Security

407

03 Jun 2015

SMC Australia

QLD

416

07 Dec 2015

SMC Australia

VIC

415

16 Dec 2015

SNP Security (Newcastle)

NSW

410

17 Aug 2015

SNP Security (Sydney)

NSW

408

13 Aug 2014

Spectus

406

12 Apr 2015

State Government Protective Security Service

QLD

388

22 May 2014

Woolworths Limited

NSW

397

04 Nov 2014

Company (short form name)

Energize Australia

Securenet Monitoring Services

Expires

*The above-listed ASIAL Certified monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 â&#x20AC;&#x201C; 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to Certification.

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Security Industry Awards for Excellence

2014 Australian Security Industry Awards for Excellence Organised by the industry for the industry, the 2014 Australian Security Industry Awards for Excellence are Australiaâ&#x20AC;&#x2122;s premier security awards program.

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Security Industry Awards for Excellence

Now in their 19th year, the awards recognise outstanding individuals and organisations within the security industry. Award winners will be announced on the 23rd October 2014 at an awards dinner to be held in The Ivy Ballroom in Sydney. Entries are open to both Members and Non-Members of ASIAL.

Award categories Individual Achievement– General Security This award recognises excellence within the security ‘manpower’ sector of the industry, including service to the customer and outstanding acts. The award will be presented to individuals who have gone beyond what could reasonably have been expected of them in providing a level of service that exceeds the client’s expectations.

Individual Achievement– Technical Security This award recognises excellence within the technical security sector of the industry, including but not limited to technical expertise and an outstanding understanding excellence in emerging technologies. The individual will have demonstrated an outstanding level of innovation and service delivery.

Individual Achievement– Security Student of the Year The security student of the year award recognises an individual who has completed studies in a security discipline resulting in the award of a certified educational qualification of or above Certificate III up to Degree level (including an apprentice or trainee). The award applies to a security student who has completed their course within the past 12 months and demonstrated outstanding achievement in their studies such as career and study achievements, communication, team and leadership skills and the ability to represent the

security industry at a broader level.

Individual - Security Management The Security Management award is presented to an individual who has demonstrated excellence in a senior operational or administration security management role, and who has demonstrated an ability to inspire and lead by example or introduced a significant change in practice.

Organisational - In-House Security Team This award is presented to the in-house security team that has demonstrated collective excellence in delivering the security strategy for their organisation.

Organisational - Training This award recognises innovation and excellence in the development and/or delivery of a training initiative or program that promotes sound working practices in the security sector.

Organisational - Integrated Security Solution (projects above $250,000) This award is presented to an organisation that has demonstrated innovation and excellence in the integration of electronic security systems valued at more than $250,000. The award applies to security installations completed within the past 12 months.

Organisational - Technical Security Solution (projects below $250,000) This award is presented to an organisation that has demonstrated innovation and excellence in the installation/application of electronic security systems for a project valued at less than $250,000. The award applies to security installations completed within the past 12months.

Organisational - Special Security Event or Project This award is presented to an individual or group who has/have demonstrated excellence in the provision of security services to an event or completed a security project of significance with regard to its outcome, benefits, initiative, complexity or challenges. The award applies to a security event or project completed within the past 12 months.

Judging criteria and process An independent panel chaired by an ASIAL representative will judge each nomination based on the criteria set out above for each award category. An ASIAL representative chairs the panel, but will not have a vote in choosing award category winners. The 2014 judging panel will include: • Damian McMeekin, Head of Group Security, ANZ. • Alan Ross, CEO, Construction and Property Services Industry Skills Council. • Vlado Damjanovski, CCTV Specialist, ViDi Labs Pty Ltd. • Michael Gale, Manager - Security, Sydney Water. Judges reserve the right to not give an award in one or more categories if, in their opinion, the quality of entries are not of an appropriate standard. Judges also reserve the right to transfer an entry into another category if it is considered more appropriate. The decision of the judges is final and no correspondence will be entered into. A fee of $105.00 (incl GST) is payable per nomination per category. Key Dates to note • 24th March 2014 – Nominations open • 10th September 2014 – Nominations close • 23rd October 2014 – Award winners announced.

SECURITY INSIDER JUNE 2014// 27

ASIAL ONLINE

New look ASIAL website recognised

ASIAL’s new look web site has been recognised by Enterprise Web Content Management Software Leader, Kentico CMS, as among its top 10 sites worldwide. Kentico selects 10 websites from around the world out of hundreds every month using its content management system that represent the highest quality and set the standard of excellence. The developer of the new ASIAL site, BlueArc applied best practice user experience design to create an industry leading website for ASIAL. The new site clearly displays ASIAL member benefits, key services and industry information to meet the needs of the target audience in an engaging way. The new look site went live in December 2013. The aim was to provide a more modern and

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responsive site recognising the growth in mobile traffic to the site. Through the use of a responsive web design, with an optimized mobile layout, site visitors can now access information they need with a sense of security. Regardless of their device or screen size, the ASIAL website is agile enough to adapt to every web browser. Highlights of the new site include a robust “Resource Centre” section with information for ASIAL members, a “Connect with us” area with direct feeds from Twitter, Blog and Forum enabling industry professionals to engage with other like minded peers. The most significant changes, based on direct requests from site users, is easier navigation including the addition of log in buttons on every page of the site and visible renew and join buttons. The website redesign features a secure login for both members and registered cablers. For new members interested in accessing industry news, guidelines / templates, forums & webinars, or to shop online, they can apply to receive full website access using an easy to use web form. With the new design, ASIAL wanted to meet the needs of its key audiences, including members, registered cablers and consumers looking for home security tips, without overlapping.

Two factors that did not change with the redesign are the functionality of the site’s search tool “Find an ASIAL member” and the online application, though both have aesthetic changes. The site has more than just information on how to become a member, it also features helpful links to legislation and regulations, information on security industry licensing, standards/codes, blogs, forums, webinars, industry articles, news and events. BlueArc implemented Kentico CMS platform and applied best digital practice in user experience design to create and produce a secure, industry leading website for ASIAL. The new site clearly displays ASIAL member benefits, key services and industry information to meet the needs of the target audience in an engaging way. Social media engagement with each member and target audience was key and required social media channels to be integrated to the website to increase brand awareness and thought leadership. Commenting on the recognition, ASIAL CEO Bryan de Caires said “The Association is committed to providing members and consumers with access to a world-class online information portal. The inclusion of the ASIAL site among Kentico’s top 10 sites is recognition of this.”

ASIAL ONLINE

www.asial.com.au

“The Association is committed to providing members and consumers with access to a world-class online information portal. The inclusion of the ASIAL site among Kentico’s top 10 sites is recognition of this.” SECURITY INSIDER JUNE 2014// 29

ASIAL N

FAIR WORK OMBUDSMAN

TIPS FOR HIRING NEW EMPLOYEES g

By Greg Jennings

Hiring is an important decision for your business. The right approach can benefit your workplace and save you time and money. Hiring a new employee isn’t a single event; it’s a process. Understanding each step in the process will help your business find the right person for the job. The Fair Work Ombudsman has created some simple and practical steps you can take to improve your hiring practices.

Think about hiring Firstly, it is important to assess your business’ current and future needs and define the role that needs to be filled. Consider if hiring is the only option, or whether there is already someone on staff who can be trained for the role. If you decide to go to market,

think about what you need from the role and develop a job description to match. Consider the employment status (casual, part-time or full-time) and the skills and qualifications required.

Attract the right people Once you have a clear idea of the role you want to fill, the next step is to advertise the job and attract the right candidates. You’ll want to make sure suitable applicants hear about the opportunity, find it appealing and can match it with their skills, qualifications and expectations. The best way to advertise will depend on the job itself. Consider advertising on online job sites, social media, in newspapers or industry publications, or on a poster in the shop window.

Choose the right person The next step is to create a shortlist of candidates you want to invite to interview from the applications received. A shortlist is particularly useful if you get a lot of interest in the position. Interviews can be formal or informal. The focus should be on asking the right questions so the applicant’s skills and experience can 30 //SECURITY INSIDER JUNE 2014

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AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

Advice & support for your business

Think Security… …THINK ASIAL

The peak body for security professionals

www.asial.com.au

FAIR WORK OMBUDSMAN

be matched with the job that needs to be done. Avoid asking questions that are personal, intrusive or irrelevant to the role as they may be seen as discriminatory. The Fair Work Ombudsman’s Online Leaning Centre – www.fairwork.gov. au/learning – has a course titled Hiring new employees, where employers can test their interviewing skills through an interactive video scenario.

Offer of employment Once you’ve selected the best candidate, the next step is to offer them the job. This can be done over the phone, but it’s a good idea to follow up in writing with a letter of offer. There are template letters available at www.fairwork.gov.au/templates. This is also a good opportunity to provide a copy of the Fair Work Information Statement, which must be given to every new employee when they start work.You can download a copy at www.fairwork.gov.au/fwis. It’s also a good idea to include copies of any relevant company policies and any forms that need to be completed, such as a tax file declaration or superannuation choice form.

Start on the right foot Investing time in a thorough induction will ensure you get the most from your new employee. A well thought-out induction helps employees feel wellinformed and equipped to do their job. The induction might include things like: a tour of the workplace, an overview of the business, an explanation about the employee’s role and responsibilities, a discussion about relevant policies and procedures and a run-down of health and safety protocols.

Be a productive workplace During the first few weeks of employment, meet with the new employee to set goals and expectations and identify any training

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that might be required. Regular meetings are a good way to give new staff members feedback about their performance and monitor their suitability for the role. The Fair Work Ombudsman’s Online Leaning Centre has a course for managers and business owners titled Difficult conversations in the workplace, which has practical tips for handling difficult conversations and reaching successful outcomes. It can be accessed at www.fairwork.gov.au/ learning.

Know the law There are workplace laws that apply to all casual, part-time and fulltime employees, as well as some contractors. The laws cover things like wages, record-keeping, pay slips and discrimination. Before hiring, it’s important you understand your workplace obligations. Be familiar with the National Employment Standards (NES). There are 10 in total and they apply to all employees. They cover things like maximum weekly hours, parental leave and public holidays. For more information about the NES employers can visit www.fairwork.gov.au/nes. It’s also important to know which modern award/s or registered

agreements apply to your workplace. A modern award is a document that sets out the minimum wages and conditions for an industry or occupation. They apply on top of the NES and cover things like pay, hours of work, rosters, breaks, allowances, penalty rates and overtime. To search for the award that applies to your business, you can visit www.fairwork. gov.au/awards. The Fair Work Ombudsman has launched A guide to hiring new employees for businesses that outlines these steps and provides straight-forward advice about hiring new staff. The guide is available at www.fairwork.gov.au/hiring. The guide was created to give business operators advice in plainEnglish about the best way to employ new workers and to outline their workplace obligations in simple terms. Employers and employees seeking further information and advice can visit the website www.fairwork.gov.au or call the Fair Work Infoline on 13 13 94. A free interpreter service is also available on 13 14 50. Greg Jennings is the Fair Work Ombudsman’s Director of Education. Media: Penny Rowe, 0457 924 146, penelope.rowe@fwo.gov.au

SUPERANNUATION

SuperStream Changes to the way you pay super The way you’ll have to pay super contributions is changing. SuperStream, part of the Government’s Stronger Super reform, aims to make processing super contributions more efficient. Soon, all employers will be required to send super transactions electronically, and in a standard format.

From 1 July 2014, you’ll need to move to a complying online system like AustralianSuper’s free system solution, QuickSuper* (for those of you that have more than 20 employees). If you’re using either EmployerOnline or Super FileManager, these payment systems don’t meet SuperStream requirements.

Why was SuperStream introduced?

Why wait? Prepare for SuperStream now and register for QuickSuper

SuperStream was introduced by the Government to speed up the processing of rollovers and contributions, and reduce the number of lost accounts and unclaimed super.

QuickSuper can help you meet your SuperStream obligations and is available to all registered

AustralianSuper employers. You can pay all your employees’ super into multiple funds with just one payment. The service is managed by Westpac and is a simple and secure way to manage both the payment and administration of employee super contributions. To register for QuickSuper go to www.australiansuper.com/ QuickSuperApply Keep on top of Stronger Super changes at www.australiansuper.com/ StrongerSuper

What do employers have to do? You’ll need to start making contributions through a payment system that allows you to: • send all data electronically (such as employee details and the amount of super being paid) in a standard format • make super payments electronically • link data and money with a unique payment reference number. • send money and data on the same day • respond to fund requests for further information within ten business days. * QuickSuper is a registered trademark and a product owned and operated by Westpac Banking Corporation ABN 33 007 457 141. Westpac’s terms and conditions applicable to the QuickSuper service are available after your eligibility for the free clearing house service is assessed by AustralianSuper. A Product Disclosure Statement (PDS) is available from Westpac upon request. This document was prepared in April 2014 by AustralianSuper Pty Ltd ABN 94 006 457 987 AFSL 233788 the Trustee of AustralianSuper ABN 65 714 394 898 and may contain general financial advice that does not take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, consider your financial requirements and read the Product Disclosure Statement, available at www.australiansuper.com/pds or by calling 1300 300 273. 34 //SECURITY INSIDER JUNE 2014

Keep your super simple.

Better for you. Better for your workforce.

A super solution for employers

More for your employees

For our members our goal is better retirement outcomes. For our employers we work to provide easy, efficient super management.

AustralianSuper members benefit from being with one of Australia’s largest, best-known and most trusted super funds, with $70 billion in assets, multiple investment options and more than 2 million members. Here are some of the benefits your employees receive as AustralianSuper members:

Here are some of the benefits of choosing AustralianSuper: › easy online payment systems › free clearing house service › options to suit every business and industry › help, education and advice › regular communication and legislative updates.

› administration fee is only $1.50 per week (other fees also apply) › strong long-term investment performance › Death, Total & Permanent disablement and Income Protection cover to help provide financial security › a great range of investment options, including direct access to the S&P/ASX 300 › online account access 24/7 › financial advice on specific topics at no extra cost › membership through to retirement – access to the low-cost AustralianSuper Pension.

Compare AustralianSuper with over 100 other funds Visit australiansuper.com/employers or call us on 1300 300 273 It's Australian. And it's super. This advertisement was prepared in March 2014 by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788 the Trustee of AustralianSuper ABN 65 714 394 898. Before deciding whether AustralianSuper is appropriate for you read our Product DisclosureStatement, available at www.australiansuper.com/FormsPublications or by calling 1300 300 273.

AUSTRALIAN SECURITY MEDALS FOUNDATION

Industry Recognises Bravery & Commitment g

By Rod Cowan

In just four years, the Australian Security Medals Foundation Inc. (ASMF) has grown from an idea around a dinner table to an industry event recognising bravery and contribution to security. With this year’s medals being presented during a sold-out black-tie charity dinner at the Sydney Opera House, ASMF Chairman, Steve Jackson, said: “Not only is it a huge honour to recognise individuals for their bravery and contribution, to be able to do so at such an iconic venue 36 //SECURITY INSIDER JUNE 2014

speaks volumes for how far we have come in such a short space of time.” Five Australian Security Medals for Valour (ASMV) were awarded to: Joe Bakhos for negotiating with a man who was holding a machete to a boy’s throat and threatening to kill him unless his demands to see his family were met. Chris Twal for intervening at personal risk to stop a man who had punched a 62-year-old man in a shopping centre. Mahmoud (Chris) Nemra for

protecting a group of eight-to 10-yearold boys from a gang of 30 youths who were threatening them, by putting himself between the boys and the gang. Ross Chapman for breaking up a fight in which he was hit, headbutted and threatened with being shot. Jovan Jovanov for intervening in the attack of an elderly man by another man and dog. “The ASMV is awarded to recognise security operatives for an outstanding act or acts of valour; an action or

AUSTRALIAN SECURITY MEDALS FOUNDATION

actions demonstrating valour, courage and decisiveness above and beyond the call of duty,” said ASMF patron, MP Philip Ruddock. Two Australian Security Medals (ASMs) were also awarded to Julian Talbot and Bill Forbes. “The ASM is awarded to recognise the outstanding career and character of the security professional receiving it,” said Ruddock.“Recipients have demonstrated a consistent, high-level contribution to the wider community, sometimes through innovative noncore business activities and projects, or through extraordinary performance in their professional role. This award is about more than how a person runs their business or operates in an organisation, but emphasises what they do above and beyond their dayto-day responsibilities.” Senior corporate security managers form the judging panel for the Medals. “This means that the nominations are carefully considered by major buyers of security and peers to fellow security managers,” said Jackson. “The Panel not only discusses – at length – the merits of each case but follow up where necessary with further investigation and checking references. The final stage of that process is to submit the finalists to the Patron, not so much for approval but a final proofing, if you like.” Not every nomination is successful, but is nonetheless worthy of mention,

in which case a Certificate of Meritorious Conduct is sent to the person’s employer for presentation to the individual. Two such certificates were sent to Ibrahim Moustapha and Nemani Rainibogi. This year saw the introduction of the St John Ambulance Save a Life Award presented to security personnel responsible for saving lives through the rendering of first aid. Thanks to the quick thinking and training of security officers hundreds of lives are saved each year. St John Ambulance Chancellor, Mark Compton presented the inaugural Save a Life Awards along with a First Aid Kit to Damien Stewart and Adriano Villella. Funds raised from the night will go to beyondblue, which in partnership with the ASMF launched the beyondblue National Workplace Program in the security industry. Kate Carnell, beyondblue CEO, said common mental health problems, such as depression and anxiety, can lead to increased absenteeism, high staff turnover and lost productivity. “Male-dominated industries such as the security industry are particularly at risk because men are less likely than women to take action if they’re having a rough time,” said Carnell. “Security staff are often the first responders in emergency situations which may be distressing and if the

distress is not addressed, it may put people at risk of developing mental health problems. “The nature of the work often means security staff have little control over the demands of their work environment which is a high risk factor for job stress.” Subsidised NWP workshops are available to male-dominated workplaces through funding provided by the Federal Department of Health and Ageing’s ‘Taking Action to Tackle Suicide’ strategy. Funding is capped and available till end June 2014. (To find out more, call 1300 134 644). In addition to support for beyondblue, the ASMF operates a fund to provide assistance to the families of security personnel killed in the line of duty. “The ASMF is very much about changing the perception of security by sharing stories about its heroes and leaders, doing good within the wider community, and supporting those that need help within its own community,” says Jackson. “Security is an integral part of business and society, and the Foundation is currently formulating plans to raise further awareness about the work in the security domain, which contributes to the security and wellbeing of millions of Australians.” To find out more about the ASMF visit www.inspiringsecurity.com

courage SECURITY INSIDER JUNE 2014// 37

aon in focus Managing CoMplianCe and Market risk

This article is from Currency â&#x20AC;&#x201C; Edition Two 2013 publication. To find out more about Currency visit aon.com.au/currency

Managing CoMplianCe and Market risk The meteoric rise of social media has brought with it new commercial and marketing opportunities. But for all its advantages, social media is fraught with risk and market compliance obligations that make it a minefield for companies whether they use social media or not. In the past two years alone, there have been several high-profile incidents involving false and misleading information being broadcast through social media platforms. As a result, new continuous disclosure requirements have been introduced by the Australian Securities Exchange (ASX) that have put social media front and centre for the Board and Senior Management of every listed company across Australia. In practice this means that companies will be expected to have systems in place to deal with market disclosures, not within days or hours, but within minutes. Prudent management will require companies to monitor social media on an ongoing basis to meet this expectation, together with having clear strategies to anticipate and respond to emerging or unforeseeable risk.

There are lessons to be learnt & questions to ask

1 2 3 4 5 6

How well does your organisation understand the social media landscape? Who in your organisation has mastered the intricacies of Twitter, Facebook and investor chat sites and blogs?

Who in your organisation has mastered the intricacies of Twitter, Facebook and investor chat sites and blogs?

Who in your organisation is suitably qualified to monitor and respond to social media to meet market compliance? How well prepared is your organisation to manage the risk of a social media campaign against the company or its suppliers? Are your Board members receiving regular reports on how social media is being managed? Do the decision makers within your organisation sufficiently understand the risks to good governance by failing to implement sound social media auditing and reporting?

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This article is from Currency – Edition Two 2013 publication.

To find out more about Currency visit aon.com.au/currency

RecenT high pRofile bReaches

a fraudulent press release

on multiple social media channels led to an asX enforced trading-halt

a UK blog site

trumpeted details of a confidential takeover bid leading to a trading-halt

falsified emails to a leading media outlet

regarding a supposed takeover bid from a Chinese joint-venture led to the subjected organisation requesting a trading halt

“Organisations need to be aware that there are services and solutions available to ensure the impact and likelihood of an incident are minimal.” colin hay | aon

“Organisations and their directors need to be aware of the new continuous disclosure requirements and what can be actioned now to be compliant,” says Colin Hay, Sales Director, Aon Risk Solutions. The first step is to conduct a Social Media Audit and organisations need to be aware that there are services and solutions available to ensure the impact and likelihood of an incident are minimal.”

Review of social media strategies to ensure compliance with internal policies and applicable laws, including advice on emerging regulatory compliance issues.

Development of governance structures with clear roles and responsibilities for managing social media risk and compliance.

Gaining consensus and direction amongst corporate stakeholders most frequently affected by social media – Marketing, IT, HR and Legal with regards to risk management of social media.

Auditing your organisation’s social media presence to identify risks and creating a profile that allows for a significantly higher ratio of benefit to hazard, can involve, but is certainly not limited to:

The creation of social media policies, procedures and training.

Managing existing social media crises and incidents.

Enhancement of Enterprise Risk Management programs to incorporate social media.

The employment of social media intelligence including, due diligence and competitor research.

Managing social media business interruption risks.

The importance and relevance of social media continues to intensify as this medium becomes an integral component in connecting with clients and various key stakeholders. The ASX continuous disclosure requirements are just one of numerous drivers of the need to be vigilant about a risk, which cannot only affect an organisation’s brand and reputation, but also bring about financial loss. Aon and our Social Media Intelligence partner SR7 have pioneered the risk management of social media, assisting organisations around the world in mitigating social media risks and capitalising on the opportunities that exist. As organisations continue to venture into the world of social media in order to better understand their customers and grow their market share, they must also carefully consider the inherent risks and exposures associated with a most fluid form of communication that is having an increasing influence on businesses of all sizes and, indeed, fast shaping the 21st century. • Angelo Gannis Client Manager, Aon Risk Solutions t: +61 2 9253 7489 e: angelo.gannis@aon.com SECURITY INSIDER JUNE 2014// 39

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ASIAL NEW MEMBERS

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WELCOMETO WELCOME TOOUR OUR NEW MEMBERS ASIAL is is pleased to welcome the following new members who ASIAL pleased to welcome the following members joined the Association and February 2012. who have recently during joinedJanuary the Association. PROVISIONAL MEMBERS CORPORATE

Eight Group (Australia) Pty Ltd JET Security Services

Sec-Con Pty Ltd Services Virtue Security

CORPORATE MEMBERS AAA Group Australia Pty Ltd

Fantal Ltd JogenPty Electrical Services Pty Ltd

Security Emergency Management & ASSOCIATE MEMBERS

Action 1Control Pty Ltd Access Security(Aust) Systems

Five Consulting Australia Pty Ltd N.N.Rings Security Services Pty Ltd

Investigation Services Pty Ltd Canon Australia PtyAustralia Ltd

Ambush Response Aegis Defence

G & A Security Ltd Northern RiseServices Village Pty Services P/L

Security One 2Solutions One Hills Health Australia P/L

Alert Group Pty Ltd Aquilla Safety Group Pty Ltd

I.W.S Ltd RoyalGroup CorpPty Security

SecurityTransit & Training GroupP/L Pty Ltd Morris Corporation (AUST)

All Aspect Services Pty Ltd ATRG PtyProtection Ltd

Installation Services Queensland Supernova Security Systems

Spectrum Fire and Security

Apex GroupSecurity Pty Ltd & Crowd C.I.U.Protection Investigators

Intrinsic Security Pty Ltd

Vigil Training College

Strikeforce Security ASIAL member

Australian Investigation Security Controllers

iSafe Safety Management Systems Pty Ltd

Tek2u recognition program

Corporation Pty LtdSecurity Solutions Comprehensive

Macxsec

the knight securityrecognition Thewhite ASIAL member

Beynon Security Group Pty Ltd DJ Security Services

Management Group Services QLD Pty Ltd

Thompson Security Solutions Pty Ltd program acknowledges

Boss International Protection Agency Ed Security Services Pty Ltd

MAS Security (Australia) Pty Ltd

Toll Remote Logistics Pty Ltd members. longstanding association

Caat Protection Services Pty Ltd

FULL CORPORATE MEMBERS

Maxcorp Professionals Pty Ltd

Total Protectivecategories Services Pty include Ltd Recognition

Cirtech Security Alarm Services Pty Ltd

Olympia Systems Australia Pty Ltd

Platinum (25 years+), Gold (16True Blue Security Australia Pty Ltd

Coffeyco Security Pty Ltd

Pan Security Pty Ltd

24 years), Silver (11-15 years)Pty and Unity Resources Group Australia

Collosal Security

Pioneer Security Pty Ltd

Bronze (6-10 years). Limited

CPP Security

PSSCG Pty Ltd

If you would like to participate in the Wilcomm Pty Ltd

Danacom Communications Pty Ltd

Regional Engineering Services Pty Ltd

ASIAL member program, Wildwood Securityrecognition Pty Ltd

Distinct Security Services

Irisintegration Pty Ltd

pleaseElectrical email security@asial.com.au Zigga's Pty Ltd

Facility Security Services Pty Ltd Global Security Management and Training Group Pty Ltd

Vigilant Security Services Walker Security Pty Ltd

Wide Bay Security Service APS Monitoring Centre

Cloak Investigations Pty Ltd

Integrated Sound and Vision

Griffon Alpha Group Pry Ltd Innovation Security Services

IVIZ Security Services Pty Ltd

M.A. Security Guards Pittsworth Security Sigtec Pty Ltd

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Rivsec

LATEST NEWS COVERAGE ACROSS AUSTRALIA TO SUBSCRIBE email security@asial.com.au

 security industry magazine

40 //SECURITY INSIDER JUNE 2014

high traffic website

SECURITY INSIDER APR/MAY 2012// 39

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WORKPLACE RELATIONS

Award Modernisation 4 Year Review (Overview) g

By Chris Delaney

We are now in the fourth year of the modern award system. Many pre-modern awards from states and territories have been transitioning since 1 July 2010 and that process will be completed on 1 July 2014 when only the Modern Award for a particular industry will have application. Over the past few months ASIAL has been surveying members to gain insight into the need for changes to our modern awards ready for the 4 yearly review. An outline of the review process, which will be in two parts, common issues and individual awards, appears below. Where it is necessary and meets the Fair Work Commission (FWC) guidelines ASIAL will make submissions to vary the awards in which we have a major interest – the Security Services Industry Award 2010 and the Electrical, Electronic and Communications Industry Award 2010. The FWC has made it clear that any submissions for variations to an award will need to be supported by compelling evidence. Findings from ASIAL’s Small / Medium Business Survey Of those who completed the survey: • 87.4% were Incorporated Companies • 7.55% were Sole Traders and • 4.72% were Partnerships • 58.49% were Small (1 to 19 employees) • 41.51% were Medium (20 to 199 employees) • 75% were in the Security 42 //SECURITY INSIDER JUNE 2014

Services and CIT • 25% were in Electronic Security Award conditions that had the greatest adverse effect were: • Penalty Rates 75.24% • Public Holiday Penalties 71.43% • Shift Work Provisions 56.31% • Overtime Rates 60.95% • Unfair Dismissal Provisions 61.54%

The 4 yearly Review Process The first 4 yearly review of modern awards (the Review) consists of three stages. In the Initial stage a Full Bench of the Fair Work Commission (the Commission) issued a decision on 17 March 2014, which determined the scope of the Review and addressed a number of legislative issues. A Statement issued on the same day confirmed the first tranche of common issues to be dealt with and included a preliminary timeline for dealing with these issues. The Security Services Industry Award will be dealt with in the first award stage. Following on from the initial stage, there are two concurrent stages – the common issues stage and the award stage. The common issues stage has commenced and is dealing with issues such as: • Annual leave • Award flexibility/facilitative provisions • Casual employment • Part-time employment • Public holidays • Transitional/sunsetting provisions relating to accident pay, redundancy and district allowances

NB Penalty Rates have been identified as one of the most important impediments to doing business in the Security industry. In today’s society where service industries like security, operate 24/7, penalty rates increase labour costs, reduce employment, and impede business attempts to service customers late at night, on weekends, and public holidays. This along with the rights of employees to refuse work on public holidays, and the refusal of clients to pay the higher rates makes it extremely difficult for security providers to operate. However, penalty rates in Australian awards are not a recent addition. They go back 95 years when the Commonwealth Conciliation and Arbitration Commission held that penalty rates for work on Sundays were intended to compensation employees for working unsociable times and in 1947 Saturday became 125% of the base rate, and the rate for Sunday work double time, or 200% of the base rate. Recently a full bench of the Fair Work Commission handed down its decision on penalty rates as part of the 2012 Modern Award Transitional Review, declining to vary the penalty rates in the hospitality and retail industry awards. It was successfully argued that penalty rates in services industries are integral in supplementing the incomes of low paid workers. This coupled with the social implications for the removal of penalty rates altogether from awards is a significant hurdle for

WORKPLACE RELATIONS employers to overcome.

The Award Stage The award stage will formally commence on 13 May 2014 with an initial conference. The review of each modern award

will not be finalised until the common issues and the award stages are completed. Therefore we will not have a finalised award before late 2015. The process is anticipated to run until mid-2015. An initial conference was held on 13 May 2014 to determine the timetable for dealing with the awards in Group 1, identify any issues affecting awards within this group including coverage. ASIAL’s submissions will be in relation to the following matters: • Consultation Clause (Change of Roster). ASIAL will seek a variation to this clause to bring it in line with other clauses in the award relating to rostering and posting of rosters. • 12 Hour Shifts - Removing the requirement for employers to have individual or collective

• •

agreements with employees with what are standard practices in the industry. Broken Shift Allowance - A clarification of application. Stand By Allowance - A new allowance for Patrol Offices on

Standby • First Response - ASIAL proposes a definition for first response. Subsequent to decisions under common issues ASIAL may make submissions on Part Time work and/or Penalty Rates. For each group of awards the steps will include: • a conference at the commencement of each award group to determine the timetable for dealing with the awards in that group, identify any issues affecting awards within this group including coverage and to confirm the awards in each cluster in this group. Parties will provide a short outline of any identified issues prior to the conference. • the Commission will publish a

proposed running order outlining the sequence in which they will call on each award or cluster of awards during the initial conference. • directions, including a timetable with deadlines for submissions. • further conferences to work through particular issues before a single member of the Commission who will report back to the Full Bench. • one or more hearings at which parties will be required to present evidence to support any proposed changes. • the Full Bench issuing Exposure Drafts of modern awards including changes arising from the submissions and hearings, along with any technical and drafting changes proposed by the Commission. • parties will be given an opportunity to make submissions on the Exposure Drafts. • if necessary, further hearings may be required. • the Full Bench may issue one or more determinations varying modern awards to reflect the outcome of the proceedings. Determinations will generally come into force from the date they are issued. • if a modern award is also affected by the outcome of a ‘common issue’ matter, additional determinations may also be issued which will operate from the date they are signed. The Review could involve an award being amended several times, both during the award stage or as a result of one or more of the common issues matters. After all awards and common issues have been dealt with, the Commission will hold a hearing to formally conclude the Review in order to be satisfied that the final content of the each award reflects the outcome of any decisions arising from the Review and meets the Commission’s obligations under s.156 of the Act. While each award will be considered during these proceedings, this will not SECURITY INSIDER JUNE 2014// 43

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WORKPLACE RELATIONS

An exemplar sample) award managers and(or councilors. incorporating a number ofindividuals changes The message is simple: in style and format has been involved in the procurement of services prepared based the at prices that canon only beSecurity supported by (the Services Industry Award 2010 the payment of below-award wages Security availableliable on for could be Award) found tothis be is personally the Fair Work Commission Website contraventions of the Act and the and members modern award. are encouraged to provide feedback ASIAL future of ASIAL and FWOto are in thefor process consideration. finalising Model Tender Clauses and a The Workplace Security Award was chosen Model Management Plan as because it is to beon reviewed in the well as information wages and onfirst group of procurement awards. It is also the costs so that managers basis for amore largeinformed number decisions of enterprise can make agreements, which contain flatalso rates when awarding tenders. We are and have required undertakings developing communication strategies to to ensure the Better Off ensure thatthey the pass key messages reach Overall Test, suggesting there may their target audience. be In some employee time,confusion we expectabout that our work with entitlements underGovernment the award. FWO on the Local We have reviewed the eventually exemplar Procurement Initiative will award and provided comments on

Consultation required for changes to regular rosters and ordinary hours of work From 1 January 2014, changing regular rosters requires consultation with affected employees due to the introduction of amendments to the Fair Work Act 2009 (the Act). The new provision, section 145A of the Act, applies to all Modern Awards in operation on or immediately before 1 January 2014.The section now requires employers to consult withFWC. all permanent form and content to the These employees and any casualon employees comments are available the FWC who have a reasonable expectation of a website. regular and systematic pattern of working hours about any change to their Significant Challenges for regular roster orin ordinary hours–of work. Employers Security The section gives Views employees the ASIAL Member following in amongst relation toother changes to Our SMErights Survey things their regular working hours: sought comment from participants. • consultation about a change to their Those comments, whilst anecdotal, regular hours of provide usroster with or anordinary indication of the work; and challenges faced by members carrying • representation, if desired for industry. the on a business in the security purposes of ASIAL that consultation. They also give the information

we need to put before regulators when An employer must: we recommend changes that will • provide information to the employees improve compliance. about thewritten change; We have inand the past about • invite the employees to giveemployers their the challenges to compliant views about the impact of the change struggling to gain work when clients any impact in relation opt(including for the cheapest price, which to their familyoffered or caring is invariably by responsibilities); a “shonky” and operator. • ASIAL consider any views impact cannot and about will notthe support the change that are given or by not, the anyofsecurity provider member employees. who does not comply with a lawful industrial instrument whether it be The requirement section 145A 'to a Modern Award orinand Enterprise consult with employees' was noted in a Agreement.

decision of the Fair Work Commission to mean that there is a requirement to provide information about the change and a genuine opportunity for the affected party to put their views about the proposed change and have them considered by the employer. While you should consider the views of your employee you do not have to agree with or act on them.

ASIAL Special Interest Group (SIG) ASIAL’s SIG forums provide interested members with an opportunity to meet with others in the security industry to discuss and recommend how we can improve as an industry. ASIAL SIG’s cover Electronics, Manpower, Industrial Relations and Human Resources and Cash in Transit, giving members an opportunity to become actively involved The consistent message coming in improving the industry. from the survey responses, as well as As well as being involved in that: industry those detailed above tells us wide matters, we continue to provide • Penalty Rates, corporate members witha free over the • 12 hour shifts as standard advice onaward, any question phone/email condition of the relating to the workplace along with • Protection for employers from and templates, all designed to bulletins vexatious unfair dismissal claims, keep members informed and • CPI basededucated, wage increases, aware. • Improved enforcement of award it is not always While conditions and easy to see the initiatives we are working on behalf • The abolition of unfair of and to understand that of some members competition, are all issues vital take longer than others to initiatives importance to SME’s operating fruition, you industry. can rest assured comeintothe security that wewill continue behind We shortlytobework collating allthe scenes to effect positive change.and responses to the SME survey That said, is the important thatarea you of have placing themit in member yourASIAL say bywebsite. participating in the our returns online the From blogs that and SIG’s. sure you itsurveys, is apparent some Make members keep abreast of changes the by reading the do not fully understand Award(s). information distributed by ASIAL, We will provide information along whether is First Alert, Security Insider, with our itviews and comments for the ASIAL bulletins, Blogs or our web site. assistance of members. fact of the is thatabout the IfThe you have anymatter questions industrial relations is on this article or needlandscape assistance changing as an employer, you need any otherand Employee Relations issue to understand how the changes will please call us on 1300 127 425 or affect you. email ir@asial.com.au. Designer Marketing Executive Other

to performance. In 2014 FWO plans to

The FWC has produced an an roll out the first phase of the initiative, Exemplar awardto–be Security education campaign taken directly Services Industry Award 2010 to local councils, their procurement

extend to other levels of government. ASIAL is committed to working with all Government agencies to develop fair and transparent guidelines that will produce certainty and confidence throughout the supply chain, resulting in a more professional private security industry.

Folds/Perfs (reg + .25) Dieline (overprint) First Art Rich

be an opportunity for parties to reargue matters already decided. Any interested person can make a submission or attend the hearings and conferences during the award stage. Throughout the Review parties will be asked to provide proposals outlining changes to modern awards. Where a significant change is proposed it must be supported by a submission, which addresses - More Flexible part-time the relevant legislative provisions provisions and be accompanied by relevant evidence - Substitution of public holidays demonstrating the facts supporting by agreement between the the proposed variation. employer and the employee During the award stage, the - Time off in lieu of overtime Commission seek the views of - Loss will of security license parties on any research material produced such as draft awards or Local Government model clauses. Initiative Procurement The and FWC expects that parties ASIAL the Fair Work Ombudsman (unions and Employers) to work for (FWO) have been working together together to present a joint position the past year to develop an education or an agreed set of Local facts Government for campaign targeting consideration. which aims to shift the focus from price

Spellcheck Imagery (Hi Res + ai) Colours (Spots etc)

WORKPLACE RELATIONS

Date May 1, 2014 1:56 PM Size 297(D) x 210mm(W) %

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Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you take no action without prior reference to an Employee Relations professional. ASIAL members can contact Chris Delaney by emailing ir@asial.com.au

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SEC005

JOIN US IN MELBOURNE FOR SECURITY 2014. The Security Exhibition & Conference has been a mainstay on the industry calendar for over 28 years and in 2014 we’re coming back to Melbourne. Join over 160 brands as they showcase the latest in security solutions from access control and surveillance to biometrics and IP networking. With a series of dedicated features including the New Product Showcase, Security World, educational programs, exclusive networking opportunities, ASIAL Gala dinner and more, don’t miss your chance to attend this premier industry event.

USING PROMO CODE SECURE4

Lead Industry Partner

Gala Dinner Platinum Sponsor

Entertainment Sponsors

Registration Sponsor

Café & Lanyard Sponsor

Media Partners

SEC005_SEN_210x297_FA.indd 1

1/05/14 1:58 PM

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HOT PRODUCTS

ECRAFT SERIES 6 SERIESPRO SUPER DYNAMIC VARIFOCAL DOME ■ Electrocraft Australia > 02 CAMERAS 8811 5155 g ■

Hills 685 487 Web >>1800 www.electrocraft.com.au

Web > www.hills.com.au

NEW!

Enter the Digital Era with the Ecraft Pro Series range of equipment. Panasonic have raised in CCTV excellence again withand the This equipment allowsthe youbar to digitally modulate anyonce source in SD series 6 varifocal HD format over adome coaxcamera system.range. Available in both 1080p and 720p, low lightSources is down include to an incredible 0.01lx in colour plus themedia super dynamic range has AV(CVBS), HDMI and SDI from players, cameras, increased. With four configurable H.264 streams, 60ips, built in IR illuminators; receivers etc. the Our dome cameras are availablesystem as outdoor IP66 vandal resistant, vandal coax and IPTV/CCTV designers will assist you indoor with design resistant and indoor. and support to ensure that the installation is efficient.The EPS series is Features include: ideal solution when the site is required to use the existing infrastructure • Four H264 profile streams three streams. keeping costsHigh at minimum. EPS and series is ajpeg typical solution for retirement • Enhanced Super Dynamic and ABS (Adaptive Black Stretch) technologies villages, pubs, clubs, sporting venues, hospitals, correctional centres and 133db wide dynamic range. high risers.

• Built-in IR LED: 0lx sensitivity with IR LED On.

HIKVISION COVERT PAXTON NET2 ENTRYIP– POE COLOUR VIDEO INTERCOM CAMERA SERIES WITH ACCESS CON-

■ Central Security Distribution 1300INTEGRATION 319 499 TROL CAPABILITIES & >SIP g Web ■ > www.centralsd.com.au Security Distributors Australia > 08 9240 6281

Email >DS-2CD64 info@securitydistributors.com.au Hikvision 1.3MP WDR Covert IP Camera Series provide g Web > www.securitydistributors.com.au both flexibility and ease of installation, its size allows the camera to easily blend into very limited space, which it ideal for discreet Easy to Install and program. A plug and playmakes door entry system for multi surveillance applications.This product incorporates true and 120dB WDR, tenancy applications. Paxton’s Net2 Entry offers simplicity versatility, as well asintercom other powerful image processing functionalities like 3D combining with access control. DNR Additionally, the DS-2CD64 series supports on-board All and unitsBLC. are Power over Ethernet (PoE) which helps reduce installation storage ofMax up-to 64GB and ROI to save onwith overall bandwidth time. With system capability of codec 100 outdoor units vandal resistant and storage. It also provides ofindoor lens and mounting types for options communicating to a maxchoice of 1000 touch screen monitors. users find an option best fitphones their surveillance SIPtointegration allowsto smart access to needs. the system when g

NEW!

someone is calling and the ability to remote control a door.

NEW ‘RM’ VMS CANON MOBOTIX M15DFROM ALL ROUND ■ Canon Australia > 1800 021 167 THERMAL CAMERAS ■ g

Email > Security specialised.imaging@canon.com.au Central Distribution > 1300 319 499

■ g

Web Web > > www.canon.com.au/networkcameras www.centralsd.com.au

Besides offering an extensive highotherwise quality IPbe cameras, A thermographic camera seesrange what of would invisible Canon to the has justeye. launched latest not version of its’ video ismanagement human What’s the certainly invisible though the fact thatsoftware, Mobotix RM version 3. This new software supports H.264camera compression continues to excel with their M15D AllRound thermal range. for high resolution megapixel video without up storage costs. Included is Based on the proven M15 systemdriving platform, these outstanding thermal an intuitive keyword tagging and filtering feature options which makes very easy cameras offer an abundance of new application for theit consumer. to combination analyse footage from multi-camera It which also comes In with a comprehensive array ofenvironments. camera sensors include standard in versions to support and up tothe 9 cameras (RM-9), 25 cameras (RMa PIR sensor and microphone, analytic capabilities of the camera 25) and 64 cameras (RM-64). Additional licenses also available software (MxActivitySensor, video motion viewer detection, event are logic, and more), largertothan 64moving cameras. itforis projects now possible detect persons or objects even in total darkness!

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THE WORLD’S SMALLEST FULL HD DTU3G/IP ■ SCSI > 1300 555 COMPACT IP 570 CAMERA RANGE daleacott@securitycommunications.com ■ Email Canon>Australia > 1800 021 167 ■ Web > www.securitycommunications.com Email > specialised.imaging@canon.com.au ■ Web > www.canon.com.au/networkcameras SCSI’s DTU3G/IP wireless alarm communicator is Australian made and designed. Dual-SIM technology provides 6 secure paths Telstra Canon’s new VB-S compact FULL HD camera range hitsusing the market NextG, 3G, Telstra Optus GPRS, Ethernet announced, & PSTN. With betweenOptus December 2013 GPRS, and January 2014. Recently It thousands and installed, the DTU3G/IP has been released features thealready world’ssold smallest FULL HD, powered Pan-Tilt-Zoom camera to Security Industry with success. withthe 3.5 Australian x optical zoom (VB-S30D) and the outstanding world’s smallest FULL The HD, combination of multiple, proven communication paths ending the days of powered Pan-Tilt camera with 4 X digital zoom (VB-S31D). nuisance unwarranted Also in“poll the fails” rangeand is the VB-S800D,guard fixed attendances. mini dome camera and also DTU3G/IP the DirectWireless Australia’s theThe VB-S900F fixedconnects mini box to camera. All are ONVIF Network, S compliant, with 6 only dedicated and private alarm transmission network. built-in advanced intelligent functions including such things as object To finddetection out moreand about the DTU3G/IP , contact SCSIwide on 1300 555 570. removal camera tampering detection; angle Canon lenses and class leading low light performance.

NEW!

BOSCH SECURITY SUPERIOR DETECTION WITH THE DISTRIBUTION PARTNER PARADOX NVX80 DETECTOR

NEW!

■ Security Distribution > 1300 ■ Central Electrocraft Australia > 02 8811 5155319 499 ■ ■ Web Web > > www.centralsd.com.au www.electrocraft.com.au

NEW!

The ParadoxAustralia NVX80 is with all-new SeeTrue™ superior Electrocraft now a Bosch Security technology Distribution delivers Partner marketing motion detection with advanced capabilities, beyond others in its class. both CCTV and intrusion equipment. The company is a leading Australian Boasting a combination technologies including: active wholesaler specialising in theofdistribution of television, satellite, homeinfrared, theatre, microwave, and SeeTrue™, this aggregation enables data and security electronics. A unique large range of equipment andhighly worldefficient leading detectoris sensitivity while at the in same enhances brands carried (branches located NSW,time, WA and QLD) forreliability domestic and and minimises false alarms.To support the equipment distributed the sales commercial projects. Programming and configuration are simple with sales the NVX80's full-colour department is staffed with experienced technical staff and product OLED screenspecialised and four-button interface. for both indoor and outdoor managers.A workshop repair Suitable and calibration centre is located at the applications, the the NVX80 is truly the to choose when protecting high head office. Visit Electrocraft webdetector site (www.electrocraft.com.au) for branch value, highHead security sites demand high performance. locations. Office: Phthat 02 88115155.

ICARE PERSONAL TRACKER INTEGRITI 8AMP POWER SUPPLY INTEGRITI 8AMPSMART SMART POWER SUPPLY ■ Grade One Monitoring > 1300 723 185 FROM INNER RANGE FROM INNER RANGE ■ > info@grade1.com.au g Email ■ Inner Melbourne > +61 3 9780 4300 InnerRange Range Melbourne > +61 3 9780 4300 ■ Web > www.grade1.com.au g Email ■ > admin@innerrange.com Email admin@innerrange.com

g Web ■ >> www.innerrange.com Web www.innerrange.com Grade One Monitoring has launched the iCare Personal Tracker. Our Grade A1 monitoring centre now offers the peace of mind of a In security environment, monitoring the powersupply In today’s today’s demanding security environment, monitoring ofofthe powersupply trackable hand held device utilising the Telstra Next G network. status status is is pivotal pivotal to tothe theoperation operationand andperformance performanceofofanysecurity anysecuritysystem, system,and andthe The iCare unit offers a rapid and accurate GPS positioning, 2 way on Integriti 8Amp Smart very effectively.The effectively.The new Inner the Integriti 8Amp SmartPower Powersupply supplydeliversthis deliversthis very new Inner board communication as well as a geo-fencing solution. Range Integriti 8Amp 13.75Vdc Smart power supply isa highly efficient purpose Range Integriti 8Amp 13.75Vdc powerincluding supply isathe highly efficient purpose iCare monitoring has designed manySmart benefits ideal solution for built power supply solution to meetthe modern high spec requirements built power supply solution designed to meetthe modern high spec requirements OH&S/WHS legislation, a safety device for loved ones, immediate unique to Access Control and Intruder Security Systems.When used with Inner unique to Access Control Intruderemergency Security Systems.When used with Inner notification in thesystem, case of and a medical asoffers well asquick GPS tracking for Ranges Integriti the 8Amp powersupply connect status Ranges Integriti system, the 8Amp powersupply offers quick connect status dementia patients. monitoring for critical powerrelated aspects, such as Battery Fault, Low Battery, Phone on 1300 723 185 toaspects, discover the range of features andLow monitoring for critical powerrelated such asfull Battery Fault, Low Battery, Battery Notus Present, Battery Failed Test, Mains Power failure, Power Supply benefits that the iCare Personal Tracker has to offer for your staff and clients Battery Not Present, Battery Failed Test, Mains Power failure, Power Supply Low Volts, Power Supply Failure and status monitoring of all Smart Fuses. as part of anSupply overall Failure security solution. Volts, Power and status monitoring of all Smart Fuses.

NEW!

SECURITY INSIDER INSIDER JUNE 47 39 SECURITY APR 2014// 2014// 41

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ECRAFT PRO SERIES XANDEM TOMOGRAPHIC MOTION (TMD) ■ ElectrocraftDETECTION Australia > 02 8811 5155

NEW!

685 487 ■ Hills Web >>1800 www.electrocraft.com.au

Web > www.hills.com.au

Enter the Digital Era with the Ecraft Pro Series range of equipment. This equipment allows you to digitally modulate any which sourceutilises in SDnodes and Xandem is a revolutionary motion detection technology to a wireless meshsystem. across an entire area to detect intruder movements HDcreate format over a coax through wallsinclude and obstructions. Each node forms anmedia invisible sensing link with Sources AV(CVBS), HDMI and SDI from players, cameras, other nodes, receivers etc.blanketing the area with a powerful motion detection web. Sense andand detect through walls and designers obstructions Our coax IPTV/CCTV system will assist you with design • Invisible/hidden - can be installed behind walls and support to ensure that the installation is efficient.The EPS series is • Integrates anythe security or required automation ideal solutionwith when site is to panel use the existing infrastructure • Plug-and-play keeping costs atsetup minimum. EPS series is a typical solution for retirement • Reduces false alarms, theft and property damagecorrectional centres and villages, pubs, clubs, sporting venues, hospitals, • Reduced installation costs high risers.

NEW!

• Immune to dust, dirt, small creatures and temperature changes

HIKVISION COVERT IP simPRO CONNECT CAMERA SERIES g simPRO > 1300 139 467

■ Distribution > 1300 319 499 g Central Email > Security sales@simpro.com.au ■ g Web Web > > www.centralsd.com.au www.simpro.com.au

NEW!

Hikvision DS-2CD64 1.3MP WDR Covert IP Camera Series provide The recently updated simPRO Connect app is an out-of-office extension both and ease of installation, its size allows the camera to of ourflexibility flagship product, simPRO Enterprise. easily veryrelease limitedincludes space, which it ideal discreet Theblend most into recent In-Appmakes Payments. Asfor the name surveillance applications.This product true WDR, suggests, field technicians can take creditincorporates card payments on120dB the spot. as Connect well as other powerful image functionalities like job 3D enables staff in the field processing to update times, materials and DNR BLC. Additionally, the DS-2CD64 series supports on-board detailsand in real time. storage of up-to 64GB ROI codec to save on overall bandwidth Compatible with bothand Android and iOS, on both tablet and smart and storage. It also provides lens and with mounting types for phones, Connect keeps staff in choice the fieldofconnected the back office. users to find anconnection option to best fit their surveillance This seamless reduces travel time, and needs. increases billable

hours.

NEW ‘RM’ VMS DTU3G/IP Lite FROM CANON g ■ SCSI Canon> Australia 1300 555 g ■

> 1800 021 167 570 Email >> daleacott@securitycommunications.com specialised.imaging@canon.com.au

g ■

Web Web > www.canon.com.au/networkcameras www.securitycommunications.com

Besides offering range of high quality cameras, Canon The DTU3G/IP Litean is extensive the most cost effective, reliable 3GIPalarm communicator Australian Security Industry has of ever Dual-SIM 3G techhasthe just launched the latest version its’seen. videoUsing management software, nology to communicate onsoftware both Telstra NextG H.264 & Optuscompression 3G networks for withhigh IP RM version 3. This new supports backup & boasting a host of features, the DTU3G/IP Lite iscosts. sure to impress!is resolution megapixel video without driving up storage Included Complimented by a 10 Year hardware warranty 10 Year Mobile Network an intuitive keyword tagging and filtering feature& which makes it very easy Compatibility Guarantee, the DTU3G/IP Lite leaves the competition dead to analyse footage from multi-camera environments. It alsoforcomes whilst giving your customers withup thetopeace of mind they are covered...(RMFor standard in versions to support 9 cameras (RM-9), 25 cameras the next decade! 25) and 64 cameras (RM-64). Additional viewer licenses are also available the 10s of 1000s of residences for Join projects larger than 64 cameras. and commercial premises enjoying the hassle free, super reliable world of DirectWireless Alarm Monitoring. DTU3G/IP Lite Trade Price $125

48//SECURITY //SECURITY INSIDER INSIDER JUNE 2014 38 APR 2014

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DTU3G/IP HIKVISION’S 4-LINE SMART ■ SCSI > 1300 555 IP CAMERAS 570 g ■ g ■

Email >Security daleacott@securitycommunications.com Central Distribution > 1300 319 499 Web > www.securitycommunications.com Web > www.centralsd.com.au

SCSI’s DTU3G/IP wireless communicator is Australianfor made and Designed to fully meet all alarm professional market requirements efficient designed. and Dual-SIM provides 6 secure paths Telstra bandwidth storagetechnology utilisation, as well as unparalleled imageusing quality and NextG, Optus 3G, Telstra Optus GPRS, & PSTN. With customer convenience; with GPRS, the introduction of their Ethernet 4-line IP camera range, thousands already sold to and installed, the DTU3G/IP has been released Hikvision once again aims revolutionise! to the Australian Security Industry with outstanding success. The Enriched with ‘smart’ technologies such as autofocus, defogging and combination of multiple, proven communication paths ending the days of intelligent video analytics, amongst many others, these 4-Line cameras are nuisance “poll fails” and unwarranted guard attendances. specifically designed to deliver a smart and convenient surveillance to the The DTU3G/IP connects to the DirectWireless Network, Australia’s market. Hikvision’s 4-line cameras also be coupled with other Hikvision only dedicated and private alarmcan transmission network. products including smart PTZ domes and video management software to To find out more about the DTU3G/IP, contact SCSI on 1300 555 570. deliver a truly outstanding solution for range of professional applications.

NEW! NEW!

SUPERIOR DETECTION WITH THE EVOLUTION 360-DEGREE CAMERA: PARADOX NVX80 PANORAMIC IPDETECTOR CAMERAS ■ Central Security Distribution > 1300 g Pelco Australia > +61 2 9125 9310319 499

■ Web > www.centralsd.com.au g Email > mark.romer@schneider-electric.com

Web >NVX80 www.pelco.com The Paradox with all-new SeeTrue™ technology delivers superior motion detection with advanced capabilities, beyond others in its class. The Evolution range consists of a 5 megapixel camera and exciting feaBoasting a combination of technologies including: active infrared, tures, including high frame rate, H.264, on-board SD card, supports POE, microwave, andand SeeTrue™, thisaudio unique aggregation enables efficient digital input output and capabilities. Evolution alsohighly comes with a detector sensitivity while at the same time, enhances reliability range of accessories including pole, pendant and wall mount. This newand apminimises alarms. surveillance cameras greatly enhances the ease and proach false for 360-degree Programming and configuration with the NVX80's full-colour speed of installation and does notare limitsimple the 360 to wall or ceiling mounts. A OLED screen andstrength four-button interface. Suitable for both and outdoor differentiating of the new Evolution range is itsindoor innovative modular applications, the NVX80 is truly the detector to choose whenhousings protecting high design, capable of being mounted on a range of available to allow value, security sites that demand high performance. forhigh indoor, outdoor, surface mount and concealed applications. g

NEW!

INTEGRITI 8AMPLOW SMART POWER THE INTEGRITI PROFILE - SUPPLY FROM INNER RANGE WIDEBODY ENCLOSURE ■ Inner Range Melbourne > +61 3 9780 4300

Inner Range Melbourne > +61 3 9780 4300

Email > admin@innerrange.com

Web > www.innerrange.com

■ Email > admin@innerrange.com ■ Web > www.innerrange.com

In today’s demanding security environment, monitoring of the powersupply Designed with to cost Access Control solutionssystem, in itssights, the status is pivotal theeffective operationIntelligent and performance of anysecurity and the new Integriti Wide-Body enclosure fromdeliversthis Inner Rangevery will effectively.The conveniently house the Integriti 8Amp Smart Power supply new all Inner electronics, power supply and backup batteries Intelligent access conRange Integriti 8Amp 13.75Vdc Smart power necessary supply isafor highly efficient purpose trol up to 8supply doors.This eliminates the to need for anymodern additional enclosures or external builtofpower solution designed meetthe high spec requirements backup power supplies.With the Integriti 8Amp 13.75Vdc Smart power supply onunique to Access Control and Intruder Security Systems.When used with Inner boardthe enclosuresystem, provides ample device and lock power allows forLead Acid Ranges Integriti the 8Amp powersupply offersand quick connect status battery configurations up to 36Ampaspects, hoursof backup time.Flexible monitoring for criticalfor powerrelated such assupply Battery Fault, Lowmounting Battery, Battery for NotallPresent, Battery Failed Mains Power failure, Power Supply Low options Integriti Controllers, LANTest, Modulesand UniBus Devices is standard. AdVolts, Power Supply Failure and monitoring of all Smart ditional modules or devicescan bestatus conveniently housed within the Fuses. enclosure with the

addition of thehinged second layer equipment mounting plate.

SECURITY INSIDER INSIDER JUNE 49 SECURITY APR 2014// 2014// 41

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The annual SIG Conference and Exhibition, hosted by the Attorney-Generalâ&#x20AC;&#x2122;s Department, is the largest gathering of government and private sector protective security practitioners in one conference. The theme for the SIG 2014 Conference program is Mitigating the trusted insider threat. The conference program will focus on: â&#x20AC;˘

nderstanding and identifying the risk u from trusted insiders; and

â&#x20AC;˘

xamining current and emerging e policies, plans and business frameworks available to mitigate the risk.

Senator the Hon George Brandis QC, Attorney-General, will give the opening address at SIG 2014.

15618_STC SECURITY INSIDER_15618_STC SECURITY INSIDER 11/07/12 4:27 PM Page 1

SECURITY TECH N ICIA N CERTIFICATION

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STC

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A professional recognition program covering alarms, access control and CCTV MASTER

SECURITY TECHNICIAN

Welcome to Central Monitoring Services. We specialise in the monitoring of alarm systems for residential, commercial and industrial sites.

Having your premises continuously monitored by our 24 hour Monitoring Centre ensures that someone will be notified in the event your alarm system activates. Our customers expect reliable service and should receive just that. Thatâ&#x20AC;&#x2122;s why hundreds of alarm installers, leading corporations and thousands of alarm owners rely on Central Monitoring Services to handle each and every call with a high level of professionalism. Incorporating the latest technology and built for purpose premises, CMS has 20 years of experience and provides the best professional monitoring standards and services in the country. Our outstanding staff, advanced training and commitment to service places CMS among the leaders in their industry. We anticipate our customerâ&#x20AC;&#x2122;s needs with innovative products, and continuously refine and develop our training, supervision and systems to provide a superior customer service experience to our clients.

PO BOX 733, Ryde NSW 1680 e alarms@centralmonitoring.com.au w www.centralmonitoring.com.au

1300 655 009 Master Licence Number 401988582

The end result is an award-winning monitoring centre operated by industry professionals with an unwavering commitment to provide the best service. Your peace of mind is only a phone call away.