S EC CU UR R III T TY Y S SE E C U R T Y
THE MAGAZINE MAGAZINE FOR FOR SECURITY SECURITYPROFESSIONALS PROFESSIONALS THE THE MAGAZINE FOR SECURITY PROFESSIONALS
PUBLISHEDBY BYTHE THEAUSTRALIAN AUSTRALIANSECURITY SECURITYINDUSTRY INDUSTRYASSOCIATION ASSOCIATION PUBLISHED PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION
M A G A Z N E]] MA AG GA AZ ZIIIN NE [[[VOL.19 M | ISSUE 2 | JUNE VOL.19 | ISSUE.1 | APR 2014 VOL.19 | ISSUE 5 | DEC 2014
ts fi ro p y h lt a e h , le p o e p y h lt a e H ASIAL Health Plan
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CONTENTS VOL. 19 | | ISSUE DECEMBER VOL.19 ISSUE.15 || APRIL 2014 2014
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SECURITY 2014 Healthy people, BREAKS INTO MELBOURNE healthy profits
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Security Industry PROMOTING THE USE Issues THEfacing NBN - music WHERE Awards for MEMBERS festival security OF ASIAL TO NOW? Excellence winners providers 08 | President’s message
08 09 | 10 10 | 12 14 | 16 | 14
| President’s message Security 2014 Gala dinner | Government contracting - and conference how low should you go? Privacy legislation changes |ASQA Recommendations for inquiry Systems CCTV 2014 Australian Security |Industry WorldAwards first form of for Excellence
ASIAL Strategic Partners:
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20 | Changes to specialist cabling
THIRTY OF AREYEARS YOU PREPARED? SECURITY
Recognition program
biometric identity listing competencies 37 | ASIAL Monitoring centre verification launched in 38 | ASIAL Monitoring centre 32 | Help your employees catch certification listing Australia certification listing their super 38 | Hot products 34| A| The far-reaching 39 | HotCalendar products 34 busy year ahead in effects of 42 | ASIAL of events redundancy 42 | ASIAL Calendar of events Workplace Relations 36| ASIAL | ASIAL member 36 newNew member listing /
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PRESIDENT’S PRESIDENT’S MESSAGE MESSAGE
Showcasingare the significant Winners grinners
contribution our industry makes to the Australian economy
A A
s the saying goes ‘winners are grinners’ and that fter more than a decade, the was certainly the case and at the Security 2014 Exhibition recent Australian Security Conference returns to Melbourne Industry Awards for Excellence in early June. Judging by the strongdinner response from awaited held at The Ivyexhibitors, Ballroomthe in long Sydney. return has been well received.This The awards provided a great year’s event will runto from the 4-6ththe June at the opportunity showcase positive Melbourne Exhibition & Convention contribution our industry makes to Centre. the Australian community. As you It is now nearly 30 years will see when you read through the since a small group of ASIAL article page 24 of this issue, the industryon representatives calibre of nominations was of a very organised the first industry high standard. It is pleasing exhibition. It is pleasing to see to be that the event continuessuch to goexcellence able to acknowledge from strength to strength and in our industry. provide an opportunity for the our In his life prior to politics, industry to showcase the guest and speaker for the evening impressive array of products and services Geoff Provest (NSW Parliamentary it offers.Through the ongoing partnership Secretary for Police and Emergency between Diversified Communications Services) was actively in Australia and ASIAL, the involved Association the management clubs,to continues to play a of keylicenced role in helping including of security services. showcasethe the use industry’s capabilities. year’s and expanded exhibition floor TheThis evening awards opened his spacetoand conference eyes theoutstanding many positive changes program provides opportunity and growing levelanofexcellent professionalism to view the latest security technologies, now exhibited by the industry. hear from internationally renowned Since the last issue of Security experts, as well as network and socialise Insider we have launched two with industry colleagues from across the exciting new member benefits, the country. ASIAL Health Plan and ASIAL Safe Another important industry event I Workplace (SWM) would like toManagement bring your attention to is the system. Both of theseSecurity initiatives have 19th Annual Australian Industry Awards for received Excellencewith to be held in of been well a number Sydney on already the 23rdenrolled. October 2014. Our members industry performs an increasingly On a separate matter, I would important role in the Australian economy like recognise the effort and and it is important that this is recognised resources being provided by the Fair through awards programs such as this. Work Ombudsman (FWO) to help Nominations are now open for the awards, strengthen procurement so I urge yougovernment to consider lodging an practices. theare FWO application.ASIAL Furtherand details available on have Local page been 28 andworking through on thethe ASIAL web site. Later this year ASIAL’s board elections Government Procurement Initiative will more be conducted by the Australian for than a year. The website Electoral Commission. Members will be (www.fairwork.gov.au/procurement) notified in due course by the AEC about
810//SECURITY INSIDER DECEMBER 2014 //SECURITY INSIDER JUNE 2014
THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising
arrangements for the election.This process allows for every Duly Authorised Representative of a financial corporate member the opportunity to submit a postal vote. In my previous President’s Message, I wrote about the importance of good governance practices. Failure to do the right thing more often than not will result in negative provides helpful and practical consequences for your information for local organisation.government on the procurement practicesASIAL that As an Association should beactively engaged whenitsidentifying enforces Professional of Conduct, and selecting securityCode services a position matched providers. I encourage youby allour to actions.The ASIAL Board’s review these documents. to expel In otherrecent news,decision the Australian Hootspah Pty Limited from its Electoral Commission has recently membership and to impose a $120,000 declared the results of the ASIAL financial sanction and specific Board elections. The following compliance requirements on the Kings directorsGroup werehighlights declaredthis.The elected: Security Kevin McDonald • Presidentof–the continuation Kings Security Group’s ASIAL conditional on • Vicemembership President –was Chris Luhrmann accepting and- complying with payment of • Directors Rod Anderson, theBrian sanction and meeting specific Foster, John Gellel, Mike compliance requirements.The company McKinnon, Neil McLean and advised that it was unable to maintain its Damian Waters membership as required by the ASIAL A copy of the post election Board, and as a result their ASIAL report is now available online in the membership was relinquished. ASIAL member’s area.toIlearn would likethe Whilst it is important from to welcome our two board mistakes of others, it is new equally as memberstoBrian Fosterthat (SNP Security) important understand compliance is notJohn a dirtyGellel word.(Honeywell For our industry to and Security). grow and flourish, it is vital that we Finally, I would like to wish you develop a stronger culture of compliance. all a happy holiday period and Finally, I look forward to seeing many of look forward to the challenges and you at Security 2014 in Melbourne or later opportunities that lie ahead in 2015. in the year at the 2014 Australian Security Industry Awards for Excellence.
Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 • Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher
Editor Bryan de Caires | security@asial.com.au Editorial Enquiries Advertising Tania Laird | advertising@asial.com.au Creative Director Martin Costanzo | martin@webfx2.com.au Graphic Design + Digital Webfx2 Digital | design@webfx2.com.au Editorial Contributors Contributors
ChrisAON, Delaney, Kirsty Jagger Hocking Chris Delaney andand GregDanni Jennings Print Print + Distribution
Nationwide Advertising Advertising Group Nationwide Group Published bi-monthly Published bi-monthly Estimated Readership of 10,000 Estimated Views in Security Views expressed expressed in Security Insider Insider do do not not necessarily Advertising necessarily reflect the the opinion opinion of ofASIAL. ASIAL.Advertising
endorsement by ASIAL, ASIAL, unless unless does not imply endorsement otherwise stated stated with with permission. permission. All All contributions contributions otherwise are welcomed, welcomed, though though the the publisher publisher reserves reserves the the are
right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases to: security@asial.com.au. to: security@asial.com.au. Internet references in articles, stories and Internet in atarticles, and advertisingreferences were correct the timestories of printing. advertising correctresponsibility at the timeformisleading of printing. ASIAL does were not accept views. does Copyright©2014 (ASIAL) All rights reserved. ASIAL not accept responsibility for misleading Reproduction of Security(ASIAL) InsiderAllmagazine without views. Copyright©2014 rights reserved. permission is strictly prohibited. Security Insider is Reproduction of Security Insider magazine without a subscription based publication, rates and further permission is strictly prohibited. Security Insider is details can be found at www.asial.com.au. right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases
a subscription based publication, rates and further details can be found at www.asial.com.au.
[Next Issue] AUGUST 2014
ISSN 1442-1720
ISSN 1442-1720
Kevin McDonald
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communications@asial.com.au
[Next Issue] FEBRUARY 2015
Kevin McDonald President President
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INDUSTRY NeWS
Government contracting: how low should you go? The Fair Work Ombudsman (FWO) has launched a new website to help provide answers to this question. FWO, ASIAL and United Voice have been working together on the Local Government Procurement Initiative, which aims to strengthen the procurement practices of
local councils, starting with how they procure security services. The website answers frequently asked questions, provides helpful information and resources – including case studies and questionnaires, sample clauses to use in your contracts, pay guides and the option of signing
up for updates about changes to workplace laws. Visit www.asial. com.au/news for more information and links to the site.
Safe Workplace management system launched for ASIAL members ASIAL has launched a new member benefit to provide assistance with Workplace Health and Safety (WHS) compliance obligations. The ASIAL-Safe Workplace Management (ASIAL-SWM) system at a glance: Who and what - ASIAL-SWM is a complete online system offering a total WHS solution that is tailored to the security industry and your business. Accessible only to ASIAL members, the system is suitable for use by organisations of all sizes. It informs and reminds you of your
obligations, safeguarding against breaches and continuously improving WHS. Where and when - The system is accessible anytime and anywhere via any internet enabled device. ASIALSWM offers single administrator access in the office and a mobile account for all staff in the field, enabling users to instantly upload site specific photos of incidents and risks, allowing administrators to monitor
WHS performance and risk. Why and how - ASIAL-SWM is the smarter, safer and easier way to do business. Within minutes of signing up the system creates a WHS plan for your business, keeping you informed of your obligations, via a handy home page task list and automated email reminders, and safeguarding against costly breaches. To find out more visit www. asial.com.au or call ASIAL on 1300 127 425.
CSD Group future-proofed CSD Group has announced that a 50 per cent shareholding has been acquired by a coalition of three senior management staff and New Zealand based security distributer, Atlas Gentech. Long-time industry stalwart Vin Lopes has been looking to cement future plans for his businesses Inner Range Pty Ltd and Central Security Distribution Pty Ltd - since the retirement of his business partner, Doug Frazer. Mr Lopes explained that Atlas Gentech has a virtually identical product portfolio to that of CSD in Australia and he is looking forward
to “working with the exciting new blend of business experience and high-tech youthful energy” that he now has around the board room table. The re-structured TransTasman Group already operates with almost zero debt and has significant cash reserves. With more than 200 employees and combined revenues exceeding 100 million dollars, Mr Lopes predicts it should prove a worthy contender. “With this new adrenalin burst the companies are well placed to continue the stellar growth that they have enjoyed in recent years,”
Mr Lopes said.“The Group is confident that they will be a driving force within the security industry for some time to come.” Inner Range has a substantial technology development facility in Melbourne and a European sales office in the UK pushing its new Integriti product suite into countries all around the world. In early 2015, a CSD branch is expected to commence operation in the ACT, with the group now looking for acquisitions to expand their activities in its core areas of technology development and distribution.
10 //SECURITY INSIDER DECEMBER 2014
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INDUSTRY NeWS
Critical Infrastructure Security Seminar ASIAL CEO Bryan de Caires gave a keynote address at the recent Critical Infrastructure Security Seminar, hosted by the Embassy of Sweden and Business Sweden at the InterContinental Hotel in Sydney. His address provided an update on the latest industry trends, shared aspirations for the future and discussed the importance of recognising the value of strategic partnerships, particularly between public and private sector security
providers. The keynote speaking session was opened by the Ambassador of Sweden, Pär Ahlberger, and included: Acting Assistant Commissioner, Glen McEwen; Dr Len Sciacca, Chief Partnerships and Engagement, DSTO; Ray Mauritsson, CEO, Axis Communications AB; Mark Slade, General Manager Security, Communications and Traffic Management, Saab Australia Pty Ltd. One of the issues discussed at length during the networking
sessions was the struggle to develop a definition of ‘security’; one that adequately captures the diversity of the industry. How do you define ‘security’? Email communications@asial.com.au
Key considerations for home and business security during holidays Christmas is a prime time for break and enters and theft. So as the silly season fast approaches the Australian Security Industry Association Ltd (ASIAL) is reminding home and business owners they need to get serious about security. According to the Australian Bureau of Statistics (ABS) there were 203,438 unlawful entry with intent offences recorded in 2013 and almost 70 per cent of them involved the taking of property. NSW had the highest number of incidents, recording 58,584. Victoria and Queensland followed, with 45,122 and 41,289 respectively. Then: Western Australia – 35,438; South Australia – 14,354; Tasmania – 3,484; Northern Territory – 3,098; ACT – 2,069. ASIAL has issued a media release providing consumers with some practical security tips to prepare for the Christmas and holiday period. In addition, the Association has developed a consumer awareness video campaign using the story of Little
Red Riding Hood to highlight the importance of only using licenced and reputable professionals. Watch the video at www.asial.com.au/ news/video and share it on social media.
Recommendations for CCTV Systems The Australia New Zealand Policing Advisory Agency (ANZPAA) has released an information document that makes a series
of recommendations around the design, installation and maintenance of CCTV systems. The document highlights the importance of always using an appropriately licensed security professional, pointing to ASIAL members as being the go-to providers; meeting the highest standards of quality and service. Visit www.asial.com.au/news for more information and link to the document.
12 //SECURITY INSIDER DECEMBER 2014
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INDUSTRY NeWS
AFP tender calls for ASIAL certification The recent Australian Federal Police alarm monitoring services request for tender specified an ASIAL A1 graded certification, evidencing the value of participating in the ASIAL monitoring centre certification program. ASIAL member named 2014 Victorian Small Training Provider of the Year Providing training and recruitment services to the security industry, Complex Training Academy recently won the 2014 Victorian Small Training Provider of the Year Award. The Victorian Training Awards promote and reward outstanding achievement and innovation in vocational education and training, and acknowledge the strong partnerships between training providers and Victorian businesses that are vital to providing a strong skills base for
Victoria. The award was collected by CEO Andrew Shea who explained Complex operated as a security company throughout Victoria for more than two decades before entering the Vocational Education and Training sector in the 2000. Since this time Complex Security Management Pty Ltd, recently changed to Complex Institute of Education Pty Ltd (CIE), has traded as Complex Training Academy and helped students achieve more than 30,000 security qualifications. CIE has and continues to work with many of Australia’s leading security companies, providing quality staff in the areas of guarding, crowd control, armed guard, Cash-InTransit, control room/monitoring centre, security management, private investigations, technical (electronic) security, First Aid and
aviation screening/security. “Although prior to 2014 training has primarily been conducted within Victoria, CIE is registered with the Australian Skills Quality Authority (ASQA) and has recently expanded its delivery nationally,” Mr Shea said. “With the company’s growth and recent investment through the inclusion of aviation screening/ security training, technical (electronic) security training, and the delivery of training services around Australia and within the Chinese market, the company is excited to continue its reputation as one of Australia’s premier security training providers.”
World first form of biometric identity verification launched in Australia MyVerified ID is a new identity verification and authentication technology platform that enables positive online identification that can help businesses and individuals reduce fraud, operating costs and criminal activities while increasing conversion rates. Co-Founder and CEO of My Verified ID, Rodolphe Belin said the platform takes online identity verification and document authentication to a new level, adding solutions such as voice and face biometric recognition technology. He believes the platform will benefit businesses, enterprises and government agencies alike; enabling them to authenticate their online users while reducing
14 //SECURITY INSIDER DECEMBER 2014
risks associated with their online transactions and data exchange, and meeting AML and KYC compliance. “This is the first plug and play, identity verification integrated with face biometric recognition, voice biometric authentication and digital signatures system. Organisations can be 99.9 per cent certain of someone’s identity,” Mr Belin said. “With My Verified ID Identity as a Service (IDaaS) a user only needs to be verified once and can reuse the same verified authentication to sign-in and gain access to a network, file system, authorise a payment or, with its qualified digital signature, sign any document online.”
Certificate IV in Telecommunications Network Engineering ICT40210 The Certificate IV Telecommunications Network Engineering is now available as a Government funded traineeship for security professionals. It is an advanced course, for experienced technicians, who need to understand network principles for the installation of IP enabled security devices onto a LAN or WAN. 1.
Network Fundamentals
2 days
The Network Fundamentals course has been designed as an overall introduction to networking. Incorporating the three primary fundamentals of maintaining a network infrastructure incorporating design, diagnostics and installation of management software. 2.
Design and prepare a quote for project
3 days
This design and preparation course is project orientated and based around designing a wide area network for an IP based CCTV system. Incorporating design principles in-line with budgetary requirements. The final outcome is to produce a set of technical specifications and a quote. 3.
Introduction to IP Networks
2 days
This introduction to IP networking covers the fundamentals of interconnecting IP enabled devices on a network. It incorporates such principles as IP addressing, subnet masking and port forwarding. This course also covers the principles of IP routing, by providing hands on knowledge of router configuration. 4.
Advanced wireless networking
2 Days
This advanced wireless networking course is based on installing a wireless mesh system for a commercial application such as a conference centre or city-wide network for internet access or security applications. 5.
Commission an IP based CCTV System
2 Days
This is an advanced CCTV course, with emphasis on bandwidth and storage capacity associated with IP CCTV as well as network design. The final outcome is to commission and handover a fully operational system based on a series of design parameters. Course costs are based on Government funding models, which differ for different States and Territories. Please contact your local office on 1300 139 865 for more information. For more information about funding you can visit our website www.asgintegracom.com.au or www.australianapprenticeships.gov.au/employers
INDUSTRY NeWS
Past Presidents acknowledged Atthe recent Australian Security Industry Awards for Excellence dinner, ASIAL President Kevin McDonald presented Past Presidents Ged Byrnes and Antony Elliott with a certificate of recognition for their contribution to the Association. Having been elected as NSW Chair in 1994, Antony Elliott provided 21 years of service to the Association, including time as a member of the Executive, a Director and as President for six years. During this time as an operator of a successful small business, he had to juggle the demands of his own business with those of the Association. Throughout, his commitment and support to the
Association has been unfaltering. Similarly, Ged Byrnes has been a passionate supporter of the Association since being elected Victorian Chair in 1995. He has spent two decades as a member of the ASIAL Executive and as a Director, including six years as President. Like Antony, Ged has had to juggle the demands of his own growing business with those of the Association. During his time as a Director, Ged has been a tireless supporter of both the Association and the ASIAL Secretariat team. Under their terms of leadership the Association has grown and flourished to become the successful organisation it is today.
Both Ged and Antony chose not to seek re-election at the recent ASIAL Board elections conducted by the Australian Electoral Commission.
Secure more time and profit with simPRO BLUi Security Australia owner Bozidar Jovanovic is a great example of the journey that many business people take when they implement simPRO Enterprise to help them reach their business and personal dreams. Not long ago, Bozidar was running BLUi, which installs and monitors alarms, access controls and CCTV out of Boz’s Brisbane home. The switch to simPRO has helped him to hit his ambitious growth targets while working less hours and spending more time with his family. As the company’s efficiency has improved, Bozidar has opened a new office, hired a full time sales executive to drive growth and added an extra service vehicle. According to Boz, installing simPRO was a great decision that has already helped his business and his lifestyle. Improving Service simPRO has cleared away the bottlenecks and paper shuffling which used to cause delays on jobs. “We’ve noticed that our jobs run a lot smoother,” Bozidar said.“We’re starting
16 //SECURITY INSIDER DECEMBER 2014
them sooner, the quotes are getting out sooner and our clients are getting exactly what they want.” Better Cost Control Better job tracking has meant that BLUi is saving money through less waste which translates into bigger profits.“The main benefit for us has been that as a job runs, we’re able to control the costs a lot better. Our sell price hasn’t changed but our margin has actually improved because we’re not running jobs over time.” Less hours in the office It used to be hard to know the status of any job. Boz would quote a job and then a technician would install the equipment and the accounts person would send the invoice. To find out the status of that job Boz would need to speak to two other people. “simPRO has given me more time because I can track the jobs that I’m taking care of, and that the business has taken care of, just by having a look at the system,” Bozidar said.“So I’m starting a little bit later, I’m finishing a little bit earlier, and I’m getting more done as the result.”
Faster Business Growth Installing simPRO has turbocharged the growth of BLUi because the extra profits can be reinvested to drive growth. Reaching Personal goals Installing simPRO is not just about creating growth for growth’s sake. It is about the dreams Bozidar can achieve with more time and money. “A pretty important goal for me is to take the kids overseas to see some of the sights around the world,” Bozidar said.“I think definitely having simPRO will help me achieve that because I don’t want to just close the door and walk out. I still want to have a finger on the pulse.” Advice for others After his success with simPRO, Bozidar has this advice for other business owners. “Make sure you’re getting the most out of your time and the most out of all your team members. An integrated system like simPRO will help you get the best out of everyone, including yourself.” Established in 2002 in Brisbane, simPRO Software is the global leader in job management software for the services and contracting sector. Visit www.simpro.com.au
INDUSTRY NeWS
Mobile security incidents expected to rise in 2015 g
By Kirsty Jagger, Marketing & Communications Manager, ASIAL
Mobile security is of utmost concern as the number of personal devices connecting to corporate networks continues to grow. Sensitive corporate information is easily transported outside of managed environments, while the Bring Your Own Device (BYOD) movement has dramatically increased the risk of expensive security incidents. 2015 is shaping up to be a pretty risky year according to The Impact of Mobile Devices on Information Security: A Survey of IT and Security Professionals, with the majority of respondents predicting the number of mobile security incidents will increase next year. The report is based on the annual global Mobile Security Survey on the impact of mobile devices on corporate information security, sponsored by Check Point Software Technologies. Despite 95 per cent of more than 700 respondents indicating employees using their own mobile devices at work creates security challenges, 91 per cent have seen an increase in the number of personal mobile devices connecting to their networks over the past two years. In fact, 56 per cent of those surveyed in 2014 managed business data on employee-owned devices, up from 37 per cent the previous year. 2014 also saw an increase in
18 //SECURITY INSIDER DECEMBER 2014
remediation costs for mobile security incidents; 42 per cent of respondents noting that mobile security incidents cost their organisations more than US$250,000. “Through the 2014 Mobile Security Survey, it is clear that IT professionals are not seeing an end to mobile security threats,” Managing Director for Australia and New Zealand at Check Point, Mr Hansen said. In fact, they’re bracing for it, with 82 per cent of respondents predicting the number of mobile security incidents to increase next year and 98 per cent expressing concern about the impact of a mobile security incident. Eighty-seven per cent perceive careless employees to be the greatest mobile security threat (interestingly, only 13 per cent cited cybercriminals or hackers). When asked about their greatest concerns, lost or stolen information topped the list (82 per cent). Introducing security weaknesses for future attacks (61 per cent), compliance violation and fines (43 per cent), plus the cost of replacing lost or stolen devices (31 per cent) followed. The most common challenge faced by organisations adopting a BYOD policy is securing corporate information (72 per cent), followed by managing personal devices that contain corporate and personal data and applications (67 per cent), and
tracking and controlling access to corporate and private networks (59 per cent). Mr Hansen said the survey and subsequent report reinforce the importance of implementing a strong combination of technology and security awareness throughout an organisation.
Results of the State of Information Security Survey 2014 reveal detected security incidents have increased over the pass year, but the Asia Pacific region is best equipped to deal with them. 9,600 participated in the annual worldwide survey conducted by PwC, CIO and CSO magazines, with data analysis revealing the Asia Pacific region has taken the lead in investment in securities technologies, processes and spending. Average information security budgets increased by 51 per cent worldwide last year; 85 per cent in the Asia Pacific, allowing the region to pull ahead of others in developing and implementing effective security programs. Greater investment in security technologies is linked to a 25 per cent hike in the number of detected incidents, PwC Principal Mark Lobel believes.“In that regard, increased detection of security incidents should be seen as a positive development,” he said.
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With access to a free clearing house* through AustralianSuper you can pay all your staff’s super in one hit, no matter who they’re with. Request a call back today at: australiansuper.com/business It’s Australian. And it’s super. *QuickSuper is a registered trademark and a product owned and operated by Westpac Banking Corporation ABN 33 007 457 141. A Product Disclosure Statement (PDS) is available from Westpac upon request This document was prepared in July 2014 by AustralianSuper Pty Ltd ABN 94 006 457 987 AFSL 233788 the Trustee of AustralianSuper ABN 65 714 394 898 and may contain general financial advice that does not take into account your personal objectives, situation or needs. Before making a decision, consider your financial requirements and read the relevant Product Disclosure Statement, available at www.australiansuper.com/pds or by calling 1300 300 273.
Health in SECURITY
HEALTHY PEOPLE HEALTHY PROFITS g
By Danni Hocking, Principal, People Risk Solutions, Aon Hewitt
It is of no surprise that corporate Australia is under an ever-increasing pressure to attract and retain superior talent. Savvy businesses are now giving serious consideration as to how they can differentiate their employee value proposition by offering innovative benefits to attract the right talent and increase profitability.
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Health in SECURITY
Aon Hewitt’s 2012 Best Employer research demonstrates that organisations who invest in their people, manage them well and contribute to their overall state of wellbeing achieve double the revenue growth of other organisations, and nine per cent more profit per employee. With measurable links between employee health and productivity, many organisations are implementing ‘wellness’ programs aimed at improving the health of employees and the health of their bottom line. A key component of an employee’s total benefits solution is having access to an affordable health insurance program. Waiting lists at hospitals are on the rise, fees to visit the GP are also higher than ever. This is a major deterrent for seeking health interventions. Add this to the cost of a retail health insurance product which may be prohibitive for a low income employee, and the outcome will be a negative effect on the workplace due to increase absence and reduced engagement. More and more employers are embracing the research and casebased evidence that higher employee engagement leads to increased productivity. These organisations are utilising and promoting wellness programs as part of their employee engagement strategy, as well as to
prevent and manage absence. In 2013 the Australian Bureau of Statistics published the results of the 2011-2012 Australian Health Survey. Unsurprisingly, modifiable lifestyle diseases are becoming more prevalent and are a considerable burden on our health system. Modifiable lifestyle diseases are a group of diseases that share similar risk factors because of exposure, over many decades, to unhealthy diets, smoking, lack of exercise, and possibly stress. Characterised by high blood pressure, tobacco addiction, high cholesterol levels, diabetes and obesity, modifiable lifestyle diseases can result in high mortality rates attributable to stroke, heart attack, tobacco/nutrition-induced cancers, chronic bronchitis, emphysema, renal failure and many others. These conditions not only have a negative effect on an individual, but research suggests that the impact on that individual’s workplace as a result of these conditions is considerable. Being overweight or obese increases a person’s risk of developing cardiovascular disease, high blood pressure and/or Type 2 diabetes. In 2011-12, 63.4 per cent of Australians aged 18 years and over were overweight or obese, comprised of 35 per cent overweight and 28.3 per cent obese. The prevalence of SECURITY INSIDER DECEMBER 2014// 21
Health in SECURITY
overweight and obese Australians has increased over time and has led to an increase in absentee rates. The total financial cost of Type 2 diabetes is estimated at $10.3 billion. Of this productivity losses were $4.1 billion All of these conditions can directly and indirectly affect your company’s profit margin as a result of increased absence, low engagement and high presenteeism.
In the workplace For employers seeking to mitigate people risk, reduce absenteeism within businesses and enhance productivity, tailoring wellness solutions can have a great impact to a workplace’s overall health. Employers are taking a variety of approaches to overcome these challenges. Programs such as quit-smoking, subsidised gym and exercise programs and counselling services are helping employers reduce the impact of physical health conditions on their bottom line.
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Access to discounted health plans enable sick employees to access immediate medical treatment, thus reducing down time and enhancing recovery.
Presenteeism • Presenteeism is defined as lost productivity that occurs when employees come to work but perform below par due to any kind of illness • It is estimated that Presenteeism cost the Australian economy $34.1 billion in 2009/10 • On average, 6.5 working days of productivity are lost per employee annually due to Presenteeism
Absenteeism • Absenteeism is defined as a habitual pattern of absence from a duty or obligation • Disengaged employees have rates of absenteeism that are 27 per cent higher than their peers • It’s estimated that every sick day
costs businesses an average of $385 and one in 40 people do it daily in Australia Your employees’ health should be important to you. Not only does an individual’s health affect their wellbeing, but it also influences their productivity, morale and ultimately the organisation’s profitability. In today’s business world, the health of your employees has a direct influence on the health of your company, so why wouldn’t you want to influence it? Aon Hewitt believes that the key to successful corporate wellness programs is alignment to organisational business strategy, rather than adopting a silo approach. In this way, a wellness program is directly influencing costs related to human capital, as well as promoting engagement and productivity. One of the most important elements to keeping your office healthy is to encourage employee self-care by empowering your staff to
Health in SECURITY
make decisions based on their own individual wellbeing. The goal of the organisation is to encourage people who move from being high risk back into the low risk category. ASIAL has partnered with Bupa to offer choice of heath covers to your employees. It all starts with Bupa membership, which makes it easier
for employees to proactively manage their health. Bupa members may also be eligible for access to health programs, nicotine replacement therapy, phone-based health coaching for certain medical conditions, chronic health condition support and more. You would have recently received emails outlining the details of the plan and how to promote this within your organisation. More frequently companies in Australia are investing in health and wellness programs to complement their WHS and HR policies. To really develop an effective program, organisations need to understand the risks inherent in their demographic profile. “Investing in the health of your human capital – of the people who generate your profits and fill your workspaces – yields untold dividends to your bottom line,” says Hocking. “Investing in the health and wellness of people in your business is a sound investment in your business itself.
Likewise it makes sense to ensure your investment is aimed at the issues pertinent to your workforce.” Bupa Australia will provide ASIAL with a payment on a quarterly basis that will be calculated as a percentage of the premium received from members of the ASIAL Health Plan. The funds generated will be directed specifically towards initiatives to address work, health and safety issues within the industry. We are interested in hearing from members about the issues affecting your workforce. Please watch out for a communication in the new year that will ask for your input.
What can you do right now? If you haven’t already, extend the offer of the ASIAL Health Plan to your employees. Register your interest to hold onsite activity and to obtain marketing collateral by emailing security@asial.com.au.
Get Bupa hospital and extras cover by december 31 on australian security industry association Limited (asiaL) health plan and choose from movie tickets, a new Balance voucher or a Garmin vivofit®.* It’s never been easier to jumpstart your health this summer. Give yourself added peace of mind with a range of covers to suit your lifestyle. our national network of hospital and extras^ providers can help you to reduce or eliminate out-of-pocket expenses get 60% – 100% back (depending on the level of your extras cover) for selected services at Members First providers.^ call us on 134 135 and quote id 2103675 Visit bupa.com.au/corporate username: asiaL password: healthplan Visit your Bupa centre
a Bup Get hoose c 3 and m 1 of o * fr ifts G
*Only for new customers on hospital and extras cover issued by Bupa Australia Pty Ltd ABN 81 000 057 590 on direct debit who join between 01/11/2014 and 31/12/2014. Not with other offers. Excludes some overseas visitors covers. New Balance and movie tickets valued at approximately $100 for singles or $200 for couples or families and Garmin vivofit® valued at approximately $129 for singles or 2x$129 for couples or families. New Balance vouchers can only be redeemed online. Movie vouchers are valid at selected Australian cinemas for 6 months from date of redemption. For exact voucher expiry date, please refer to the back of the voucher. Other conditions and supplier terms apply. Bupa Australia Pty Ltd ABN 81 000 057 590. ^For most items covering general dental, physio and chiro services. Annual maximums, fund rules and waiting periods apply. Major dental for VIC and SA members only. Excludes orthodontics and hospital treatments. 11698-11-14P
SECURITY INSIDER DECEMBER 2014// 23
AWARDS FOR EXCELLENCE
2014 Australian Security Industry Awards for Excellence
Winners
Members of the Australian security industry convened at The Ivy Ballroom in Sydney in October for the 2014 Australian Security Industry Awards for Excellence; the peak national awards for security professionals. Emceed by Australian comedian Vince Sorrenti, the 19th annual Security Industry Awards for Excellence recognised outstanding individuals and organisations to promote and acknowledge the achievements of Australian security professionals. In his address ASIAL President Kevin McDonald acknowledged the support of Security Communication Solutions International and other sponsors of the awards. He also thanked the independent judging panel of Damian McMeekin (ANZ Bank), Joan Whelan (CPSISC), Michael Gale (Sydney Water) and Vlado Damjanovski (Vidilabs) for their involvement. Aziz Raonaq was named Security
24 //SECURITY INSIDER DECEMBER 2014
Student of the Year, having taken great strides in his security career since coming to Australia as a migrant with very little English; working in a factory by day and completing a Certificate II in Security Operations by night. Selected by Crown Melbourne for their Talent Management Program, Mr Raonaq completed a Diploma of Management in July 2014. He now enjoys a rewarding career and is well-respected by his colleagues who say he displays a high level of professionalism across all aspects of his work and provides consistently outstanding customer service. Individual Achievement Awards went to Hayley Morgan and Moe Abdallah, for Security Management and General Security achievements respectively.
Ms Morgan helped CAP Security Services win the security management contract for SMILE Stadium in North Queensland and, through her consultative management style, significantly improved service delivery standards. Mr Abdallah, Wilson Security’s site supervisor at the Commonwealth Law Courts in Sydney, saved the lives of two solicitors who suffered heart attacks. Moe performed CPR and used a defibrillator until paramedics arrived; his actions described by doctors as a ‘miracle’. MSS Security received the Training Award for their Learning Management System which enables the company to monitor the training and compliance status of employees across all sites. A
AWARDS FOR EXCELLENCE
For more photos and updates on nominations for the 2015 Security Industry Awards for Excellence, visit www.asial.com.au/Events/Awards-for-excellence.
skills gap analysis compares required tasks with the individual’s skill level, enabling training programs to be developed and skills deficiencies to be identified. Chubb Fire and Security took out the Integrated Security Solutions above $250,000 category; recognised for upgrading security and surveillance systems across the ACT, having been awarded the Attorney General’s Contract. The project involved the installation of a state-of-the-art integrated enterprise solution that included IP video management, advanced intelligent analytics and intrusion detection. The system was interconnected using an optical fibre network back to the AFP’s Operations
and Coordination Centre. Fredon Security won in the Integrated Security Solutions under $250,000 category for their involvement in the ACT Emergency Services Agency’s station upgrade and relocation program, which required Fredon Security to develop and install a highly automated security system. Each of the station’s inhabitants required a unified control panel with a simple user interface to execute multiple functions with feedback to the operator. Fredon Security worked with multiple stakeholders to develop a solution for the unique integration challenges. Charter Security won in the Special Security Event or Project category, having provided event security for
the largest conference in the world in 2014; the 20th International Aids Conference. Held in Melbourne, the conference was attended by 14,000 delegates, included 1,000 media representatives, world leaders and celebrities. The award for In-house Security Team went to the Australian Turf Club for keeping the ‘Sport of Kings’ safe; ensuring the safety and security of hundreds of thousands of race-goers across four Sydney race courses that cover 750 acres. Thank you to sponsors: Security Communications Solutions International, Construction and Property Service Industry Skills Council, simPRO Software, Aon and Liberty International Underwriters.
SECURITY INSIDER DECEMBER 2014// 25
AWARDS FOR EXCELLENCE
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AWARDS FOR EXCELLENCE
SECURITY INSIDER DECEMBER 2014// 27
FESTIVAL SECURITY
Issues facing music festival security provideRS g
By Kirsty Jagger, Marketing & Communications Manager, ASIAL
A security guard was seriously injured during a music festival at Randwick in September, when a large group of people gained unauthorised access to the Centennial Parklands event. As the group was jumping a fence, police say a 29-year-old security guard was assaulted and suffered critical injuries. He was treated in hospital for a ruptured spleen and internal bleeding. As the Australian festival season reaches its peak, Security Insider looks at current issues facing the industry in relation to festival security. Music festivals are becoming increasingly popular among young Australians. They attract tens of thousands of music-lovers, most of whom are well behaved; they pay for their tickets and enjoy an incident free day. But there are a small number of people putting others, and indeed the music festival industry itself, at risk: fence jumpers.
What motivates a fence jumper? It’s hard to ascertain exactly why people are launching themselves at and over fences, but Jim Fidler, Director of Secure Events & Assets (SEAA), believes some see it as a sport. “What would you ask your staff to do if a crowd charged a festival fence?” Jim was asked. “Take a step back in case the fence collapses, round up as many fence 28 //SECURITY INSIDER DECEMBER 2014
jumpers as possible, escort them out a side gate and expect to see them again in about 30 minutes. We can catch the same people three or four times per festival. It’s not that they want to get in for free; fence jumping is a game to them,” he said. Sonja Semmens, Events Director at Australian Concert and Entertainment Security (ACES), believes the roots of fence jumping have a strong correlation with equity and access. “Fence jumping is highly prevalent at ‘over 18 Licenced events’, which are highly attractive to under 18 patrons who are fans of the entertainment. Affordability and sold out events further drive fence jumping activities,” she said. “Age restrictions are predominately implemented as an efficient and cost
effective control for alcohol distribution. One of the impacts of this is exclusion. Our interaction with individual fence jumpers indicates that this exclusion invokes anger which gives momentum to attempts to access events by fence jumping. “The perceived inequity prompts them to communicate (primarily via social media), gather social cause and express this cause by banding together as a crowd to ‘invade and overwhelm’ fence lines and other perimeter ‘weaknesses’.”
FESTIVAL SECURITY
What can be done to deter fence jumping? When the security guard was injured at Randwick, media contacted ASIAL asking whether or not there should be more fencing at festivals. The Association’s response was that fence jumping is a perennial issue; the most effective way of minimising the risk being to conduct a thorough risk assessment and ensure that there is close collaboration between police, security, organisers and venue. The risk assessment should determine the security response. “The more fences you put up, the greater the cost; it costs the promoters
who then have to pass that cost onto actual paying customers. Ultimately putting a festival on will no longer be financially viable. Fence jumpers are ruining it for everyone,” Jim said. “The larger festivals in the UK and Europe use the likes of Steel Shield fences that are metres tall and people still try to get through. “I’d like to start seeing them get hit in the hip pocket. There should be stronger penalties for fence jumpers. And if they can’t pay their fines they should lose their licence for a period of time.” Sonja thinks that harsher penalties will not necessarily act as the greater deterrent.
“Risk assessment needs to focus on incident causation. The current focus is on risk controls. The key issue that should be addressed is how to resolve the circumstances that initiate this inherently dangerous activity,” she said. “Fence jumpers are often law abiding citizens whose desire to attend events overrides their normal behaviour. The behaviour is enhanced by the typical rebellion of the age demographic (frequently 16-18 years) and the constraints of the law in offences for minors. “Risk assessment needs to be initiated earlier and prior to determining event age profiles and licensing SECURITY INSIDER DECEMBER 2014// 29
FESTIVAL SECURITY
conditions. Risk managers should thoroughly research age demographics and foreseeable crowd behaviours to reduce the likelihood via causation and determine the vulnerability of event controls not just treat the consequences. This includes social media, ticket sales data and fan sites.”
The need for National Standards, better education and training What both Jim and Sonja agree on is the need for National Standards for event planning and operations (including security) – a view shared by ASIAL. Despite the Recommendations from a 2002 Coronial Inquest – which called for a ‘working party’ to devise guidelines for promoters with the intention they be adopted as a ‘National Code of Conduct’ – nothing formal exists. Sonja identified ‘the lack of formal Codes of Conduct or Minimum Standards for event planning and operations, including security operations (ideally based on ISO31000 Risk Management) and the lack of an overall body to regulate standards’ as a major issue facing the industry. “This results in inconsistent practice and increased public safety risks,” she said. Jim pointed to The Purple Guide to Health Safety and Wellbeing at Music and Other Events, drawn up by the Events Industry Forum in consultation with the UK events industry, including representatives from regional and national government, as something Australia should aspire to. The guide goes beyond compliance with the Health and Safety at Work Act and covers not only legislation and good practice for health and safety, but other legislation and good practice across the industry. In fact, Jim is also turning to the UK for the further education and training of his staff. “Australian security guards are taught basic crowd control, which basically means they are taught how to physically remove an individual from a location. We need to expand our boundaries 30 //SECURITY INSIDER DECEMBER 2014
with regards to training and education, especially in the areas of Crowd Management and Spectator Safety,” Jim said. “I am currently, and as an employer, having to seek specific education and training in Europe and the United Kingdom, with two of our staff currently engaged in degrees in Crowd Management and Event Safety. A proactive approach is need in Crowd Management, not Crowd Control which is reactive. “As a company we have been facilitating workshops with Charles Sturt University and Professor Keith Still in Crowd Risk Analysis, this resulting in approximately 40 attendees being eligible for a Level 5 Diploma in Crowd Science through the UK. “We are also currently working alongside other educational organisations with regards to Crowd Management, Event Safety and Spectator Management (from BA to Masters).” Sonja believes current Australian security training reflects international best practice when conducted by quality registered training organisations (RTOs) with expertise in the industry, and by those with relevant qualifications and experience in risk management and crowd management. “Other Australian university academic qualifications possessed by Australian crowd management leaders (in Risk Management, Work Health and Safety and Security Management) reflect excellence in education/qualifications appropriate for security crowd management.”
What are the legalities when security staff are injured? “All WHS duty holders involved with festivals have a primary duty of care to ensure the health and safety of security guards is not put at risk. This includes provision of work environments without risks to health and safety,” Sonja said. “Incidents and injuries arising from interaction with fence-jumpers are subject to the same standards as any other worker injury.
“In practice there remain significant issues around determining what is reasonably practicable in the context of fencing infrastructure and the behaviour of fence jumpers. The determination of what is reasonably practicable is yet to be tested by case law. “Multiple PCBU’s (Person Conducting a Business or Undertaking) are making decisions related to ensuring the health and safety of workers and others in festival workplaces. Often the employer cannot control what is reasonably practicable to meet their duties under Work Health and Safety (WHS) legislation. Risk analysis is often rudimentary and the hierarchy of control is not always appropriately applied when weighing up what is reasonably practicable. “Frequently the duty to consult is not appropriately implemented (both with other duty holders and with workers). Often the persons approving safety or risk management plans are not appropriately qualified to do so.” The increasing prevalence of multiple security contractors in various areas/ functions at a single event can also create a lack of clear control, issues with cross liability and risk management account ability, Sonja said. “International best practice directs personal accountability to an Event Coordinator (Commander) This singular accountability transforms the approach to safety.” Jim said he uses CCTV to gather evidence against fence jumpers. “If one of my guys was injured, the offender would be arrested and charged, and I’d take it as far as I possibly could in the courts. But realistically it goes through Workers’ Comp, so the business ends up paying for someone else’s stupidity anyway.” We’ve aimed to share a variety of opinions in this piece to reflect different understandings of and approaches to current issues facing festival security providers, and we’re keen to hear from you. What do you think? Share your insights with us by emailing communications@asial.com.au.
30 YEARS OF SECURITY
Thirty years
oF SECURITY
g
By Kirsty Jagger, Marketing & Communications Manager, ASIAL
As Australasia’s premier security industry event approaches its 30th anniversary, we take the opportunity to consider how the Australian industry has evolved over the past 30 years and what will influence the ever changing face of security in the future.
Taking off The early 1980s saw considerable development across the security industry. Accessible technology equipped security guards with new skills, advances in biometrics included iris scanning, Apple Macintosh launched home computing and Australia digitalised its fingerprint databases. Some of these advances, among others, were showcased at the inaugural Security Exhibition & Conference; an initiative of the Australian Security Industry Association Limited (ASIAL). The year was 1986; the same year ‘Guards and
Security Officers’ were introduced into Census reports. People engaged in security functions outside the more traditional public police are now increasingly involved in a vast array of policing responsibilities on a daily basis. The most commonly identified roles include activities that may be best described as ‘order maintenance’, including crowd control, property management, guarding and patrolling, the escorting of prisoners and court security. But private operatives are also active in crime prevention consulting, risk management and insurance
assessment, weapons training, crime scene examination, surveillance activities (including CCTV monitoring), private investigations, assistance with forensic evidence-gathering, information technology advising, hi-tech systems development and communications support. The 1990s saw a rapid expansion of these roles. Consequently, there were formal revisions of industry regulation across Australia, followed by a period of legislative and industry stability.
Rapid expansion Australia followed an international SECURITY INSIDER DECEMBER 2014// 31
30 YEARS OF SECURITY
trend of substantial growth in security services (Sarre & Prenzler, 2011) and the Security Exhibition & Conference reflected it; in 1999, the 14th Security Exhibition & Conference was a sellout event. The exhibition displayed the latest in alarms, access control, CCTV and more; conference delegates listened intently to local and international speakers on a range of topics; technology forums looked to the future‌ And it was an exciting time to be looking to the future because, not only was the industry growing in numbers, technology was evolving and changing the face of the security. The 1990s and 2000s were characterised by the start of the move away from the analogue era towards the IP age. Control panels moved to micro processers offering greater functionality and download capability; alarm transmission moved from Securitel to IP and GPRS for higher security applications; CCTV cameras came of age, with higher resolution images becoming the order of the day following developments in analogue
32 //SECURITY INSIDER DECEMBER 2014
technology; and the Sydney 2000 Olympics were on the horizon, with a $100 million security budget.
Turning point Assisting Sydney Organising Committee for the Olympic Games and the Olympic Police Command Centre put ASIAL in the driver’s seat in helping develop world-class cooperation between the industry and public bodies, including police and emergency services, and in the lead up to the Olympics a special security exhibition was held at Goulburn Police Academy. In this way, the Sydney 2000 Olympics were an important turning point for both public and private sectors of the security industry. But an even more significant turning point was only a year away; the tragic events of 9/11, which understandably sparked security concerns the world over. The 9/11 attacks changed the security landscape forever. Security professionals have since been increasingly called upon to play a role in protecting critical infrastructure; the number of Australian security businesses jumping from 1,714 in
1999 to 5,478 in 2006-07. And just as the security industry entered a new phase, so too did the Security Exhibition & Conference. By the end of 2006, Diversified Communications Australia acquired the exhibition. In conjunction with Diversified Communications Australia, ASIAL continues to be actively involved in the organisation of the conference , gala dinner and cocktail reception. In the post-9/11 world, it was not surprising to find out that the security industry was growing at a faster rate than both the increasing growth in police numbers and the Australian population. Available figures also indicated the industry was much larger in numbers than conventional police personnel (Sarre & Prenzler, 2011). The new security environment has fostered greater collaboration between the public and private sectors, with the most recent illustration being joint efforts to enhance security measures in light of the National Terrorism Public Alert level being raised from Medium to High.
30 YEARS OF SECURITY
Looking to the future Three factors will continue to see the security industry play an ever growing role in safeguarding the interests of business, government and the wider community: • The emergence of exciting and dynamic new technologies – continue to create new business opportunities for security industry professionals. These new technologies also present new training opportunities, which will in turn continue to contribute to the: • Increased professionalism of the security industry – particularly due to the emergence of tertiary qualifications in specialist security fields. Many security specialists are also embracing traditional business qualifications, giving rise to a new generation of hybrid security professionals. • The changing nature of public policing - police forces across the country are coming under growing pressure to find ways to gain greater operational efficiencies (Owens, 2014). To achieve this they will work together with the private security industry, and/or look to
outsource some of their operations. Moving forward, expect to see more rapid advancements in technology and continued growth in demand for private security services.
of security innovation at Melbourne from 15-17 July 2015. Visit www. securityexpo.com.au for further information on exhibiting or visiting.
Security Exhibition & Conference 2015
• Owens, Dave (2014). Positional Paper on Public Private Partnerships-Exploring the outsourcing of non-core policing activities. • Sarre, Rick & Prenzler, Tim (2011). Private Security and Public Interest: Exploring Private Security Trends and Directions for Reform in the New Era of Plural Policing.
Just as the security industry continues to evolve, grow and prosper, so too does the Security Exhibition & Conference. This year’s event was hailed the most successful but we are looking forward to making 2015 the best show yet! Join us and celebrate 30 years
References
SECURITY INSIDER DECEMBER 2014// 33
WORKPLACE RELATIONS
The far-reaching effects of
redundancy g
By Chris Delaney, ASIAL Industrial Relations Advisor
What happens to your employees when you lose a contract can have far-reaching effects on your business. Here we consider the problems faced by employers and liabilities for redundancy pay when a contract changes hands. Most modern awards have clauses dealing with change of contract usually contained in a Consultation clause e.g. in the current Security Services Industry Award 2010 “Clause 8.3 Consultation regarding change of contract” employers are expected to: • notify employees 28 days, or as soon as practicable, before an existing security contract is due to expire, or when the employer has been notified that the contract has been terminated. • advise employees in writing, of options (if any) for suitable alternative employment if the contract is lost o if no suitable alternative employment can be offered notify affected employees of details of their entitlements (including accrued annual leave) and a statement of service, and • facilitate a meeting between the incoming contractor and outgoing employees who are not offered suitable alternative employment with the employer. But that is not the end of it. It is not an automatic exemption and an employer must first apply to the Fair Work Commission (FWC) to vary the redundancy pay due to the employee.
“Obtained” Acceptable Alternative Employment Permanent Full time and Part time eIn these
34 //SECURITY INSIDER DECEMBER 2014
circumstances the Fair Work Act 2009 may then be requested to determine rights to redundancy pay and the FWC will consider if all or some of the redundancy entitlements can be set aside if the outgoing employer has “obtained acceptable alternative employment” for the employee. The key to the approach taken by the FWC is whether the employer “obtained” suitable alternative employment for affected employees. In a recent case the original application made by the security industry employer seeking exemption for redundancy payments was accepted by the Commissioner and later overturned on appeal to the Full Bench of the FWC. The employer claimed it had obtained acceptable employment with the incoming contractor for the relevant employees as it: • Had a series of discussions with incoming contractor representatives about employees’ future engagement by them; • Provided to the incoming contractor contact details about those employees who agreed to allow their details to be passed on; • Provided the incoming contractor with information about the arrangements within the employers Enterprise Agreement; and • Provided advice to the incoming
contractor that it paid the employees “their wages up to and including the final day . . . together with all accrued leave entitlements”. The Commissioner was satisfied that the outgoing employer had obtained employment for the relevant employees with the incoming contractor and provided an exemption and, in one case, a partial exemption, from the requirement to make severance or redundancy payments to employees engaged by the incoming contractor. On appeal the union on behalf of the employees submitted that there was no evidence that the outgoing employer had secured an agreement or commitment from the incoming contractor that it would make offers of employment to the relevant employees or the terms on which such an offer would be made. The interpretation of the word “obtained” for the purposes of this and similar cases has been considered in several matters in recent years. In this matter the Full Bench found: “The word ‘obtains’ does not appear in its context to mean actually obtain in the fullest sense possible. In circumstances like those occurring at the company one employer is incapable in law of effecting a contract of employment between his employee and another employer whether by assignment or otherwise; the creation of
WORKPLACE WORKPLACERELATIONS RELATIONS the legal relationship of master and servant depends on a mutuality being arrived at between the individual and the incoming employer. Therefore, the pursuit of alternative employment by the outgoing employer cannot be expected, by reason of itself alone, to produce new employment; there will usually and perhaps always remain the opportunity for the incoming employer, and the employee, to disagree as to matters such as terms of employment, suitability of the job to the employee and vice versa so that - More Flexible part-time alternative employment may not eventuate.” provisions It went on to say: “It follows that ‘obtain’ - Substitution of public holidays must be given some lesser meaning. The by agreement between the Shorter Oxford Dictionary (3rd ed revised) employer and the employee provides as its relevant meaning, the - Time off in lieu of overtime definition of ‘obtain’ as ‘to procure or gain, - Loss of security license as the result of purpose and effort’. It seems to us that meaning is of assistance here; Local Government that is, the employer by purpose and effort Procurement Initiative may establish an opportunity which suits ASIAL and the Fair Work Ombudsman the employee and which crystallises as (FWO) have been working together for alternative employment of an acceptable the past year to develop an education kind.” campaign targeting Local Government Referring to Allman v Teletech International which aims to shift the focus from price Pty Ltd the Full Bench noted that: “The to performance.and In 2014 FWOofplans to encouragement facilitation a process roll out the first phase of the initiative, an is not the same as doing everything possible education campaign to be taken directly to ensure a result. Arranging alternative to local councils, their procurement employment means bringing about that managers and councilors. employment should the employee choose to The message is simple: individuals accept it”. involved in the procurement of services The decision of the Full Bench was that atthe prices that can only be supported outgoing employer did no more thanby the payment of below-award wages facilitate the entry of its employees into could be found to be personally liable for the recruitment processes of incoming contraventions of the and the contractor. Therefore theAct outgoing employer modern award. was required to make redundancy payments. ASIAL and FWO are in the process of N.B. The outgoing employer has lodged finalising Model Tender Clausesofand an appeal against the decision theaFull Model Planuntil as Bench.Workplace This is not Management likely to be heard well information on wages and onmidas 2015. costs so that procurement managers can make more informedAlternative decisions What is Acceptable when awarding tenders. We are also Employment? developing to In a differentcommunication matter before Fairstrategies Work Australia ensure that the key messages reach (FWA) in 2012 the Commissioner dismissed their target audience. an application made by an employer for its redundancy pay liabilitythat to a our technician to be In time, we expect work with reduced to zero. FWO on the Local Government The employer claimed that it had obtained Procurement Initiative will eventually two other positions for the technician whose
position was redundant. The employer submitted that it levels had informed another extend to other of government. manufacturer that the to employee looking ASIAL is committed workingwas with all for work and had requested an interview. Government agencies to develop fair As a result there wasguidelines an interviewthat andwill there and transparent were discussions about a job. The employee produce certainty and confidence was offered the a lower paidchain, position, which in throughout supply resulting paid him $9.50 persecurity hour less awould morehave professional private than what he had previously earned. industry. The Commissioner stated that what constitutes “acceptable alternative Consultation required for employment” needs to be determined on an changes to regular rosters and objective basis and involves consideration ordinary hours of work of factors such as2014, pay levels, location and From 1 January changing regular travelling time, hours of work, seniority, rosters requires consultation with fringe benefits, employees whether the work is of a like nature affected due to the and job security. The onus is also introduction of amendments to on thethe Fair employer who makes the application to prove Work Act 2009 (the Act). that thenew other employment is acceptable. The provision, section 145A of N.B. These principles may also apply the Act, applies to all Modern Awards in to redeployment within the employers operation on or immediately before 1 business if rejected by the employee. January 2014.The section now requires employers to consult with all permanent Transfer of Business and Transfer employees and any casual employees of Employment who have a reasonable expectation of a It is important not to confuse the scenario regular and systematic pattern of in these two cases with a “transfer of working hours about any change to their employment” situation (which can occur regular roster or ordinary hours of work. when an employee is transferred between The section gives employees the associated entities or where there is a following rights in relation to changes to “transfer of business” between two nontheir regular working hours: associated entities). Where there is a • consultation about a change to their “transfer of employment”, an employee will regular roster or ordinary hours of not be entitled to redundancy pay if their work; and new employer recognises their service with • representation, if desired for the their former employer for the purposes of purposes of that consultation. redundancy pay. Also, an employee who rejects an offer of employment by another An employer must: employer in a “transfer of employment” • provide information to the employees situation will not be entitled to redundancy about change; and pay if the the offer: •• invite the employees to give is on terms and conditions no their less views about the impact of the change favourable overall than the terms and (including relation to conditionsany thatimpact they hadinwith their old their family or caring responsibilities); employer; and • and recognises the employee’s service with • consider any views about impactof their former employer for thethe purposes ofredundancy the change that are given by the pay. employees.
strongly advised that in such circumstances you do not there is no obligation decision of assume the Fairthat Work Commission to to offerthat redundancy pay in circumstances. mean there is a requirement to Only information after taking professional advice provide about the change on implementing the changes and and a genuine opportunity for the understanding theput process that must be affected party to their views about followed to me both award and legislative the proposed change and have them provisions should considered by theemployers employer.consider While you applying to FWC for exemption. should consider theanviews of your
employee you do not have to agree with Entitlement or act on them.to redundancy pay Some employees don’t get redundancy payments when their job is made redundant. ASIAL Special Interest The following employees don’t get Group (SIG) redundancy pay: ASIAL’s SIG forums provide interested • employees period of continuous members withwhose an opportunity to meet service with the employer is less than with others in the security industry to 12 months discuss and recommend how we can • employees for: improve as anemployed industry. ASIAL SIG’s o a stated period of time cover Electronics, Manpower, Industrial o for a identified task or project Relations and Human Resources and o for a particular season Cash in Transit, giving members an • employees terminated because of serious opportunity to become actively involved misconduct in improving the industry. • casual employees As well as being involved in industry • trainees engaged only for the length of the wide matters, we continue to provide training agreement corporate members with free over the • apprentices. phone/email advice on any question There are special arrangements for relating to the workplace along with employees whose employment transfers bulletins and templates, all designed to when the business they work for is sold. keep members educated, informed and aware. Employees of small businesses While it is not always easy to see the A small business is one that employs fewer initiatives we are working on behalf of than 15 employees. Some small businesses members and to understand that some don’t have to pay redundancy pay when initiatives take longer than others to making an employee redundant. come to fruition, you can rest assured To determine whether the business is a that we continue to work behind the small business, count: scenes to effect positive change. • all permanent employees employed at the That is important that you have time said, of theitredundancy your say by participating in our online employees • the employee and any other surveys, blogs and SIG’s. Make being terminated at that time sure you keep abreast changescasual by reading the • regular andof systematic employees information distributed by ASIAL, employed by the business at the time of whether it is First Alert, Security Insider, the redundancy (not all casual employees) ASIAL bulletins, or our web site. • employees of Blogs associated entities. The fact of the matterisis that the The size of the business counted the industrial relations landscape is earliest of: changing and as an employer, you need • when the employee is told their What it means for employers to understand how the changes will The requirement in section 145A 'to employment will be terminated, or Employers should be very careful when faced affect you. consult with employees' was noted in a • when the employee is given their notice of with situations that may result in a change termination. of contract and potential redundancies. It is
Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you take no action without prior reference to an Employee Relations professional. ASIAL members can contact Chris Delaney by emailing ir@asial.com.au
SECURITY INSIDER DECEMBER 35 SECURITY INSIDER APR 2014// 2014// 35
INSIDER_Feb/Mar 2013 Iss1_44pp
18/2/13
2:01 PM
Page 34
ASIAL NEW MEMBERS
ASIAL NEW MEMBERS
WELCOME TO OUR WELCOMETO OUR NEW MEMBERS NEW MEMBERS ASIAL is pleased to welcome the following members
ASIAL is pleased to welcome the following new members who have recently joined the Association. (including Corporate and Associate members) who have joined the Association over the past few months. PROVISIONAL CORPORATE MEMBERS
SayITSafely Pty Ltd
Evolution Traffic Control Pty Ltd
Security Tec Services Pty Ltd Geoffrey Edward Hawthorne Security Control Group Australia P/L Harness Health & Safety Pty Ltd Seia and Son Pty Ltd Identify Security Pty Ltd Sentinel Australasia Trust Innov8tive Services Pty Ltd Jason Klotz Innovative Strategic Solutions Pty Ltd Sydney Metro Securitry Services P/L K Vallmuur & TVallmuur
EVS Group Construction Services Protection Victoria Pty Ltd Pty Ltd Protective and Safety Services Hix Group Pty Ltd S.H.I.E.L.D. Security (NSW) Pty Ltd Taylor and Sons Pty Ltd Safety Security Management Services Security One 2 One Pty Ltd ShawnIntegrated Allan Pty Security Ltd Schiller Pty Limited
UnitedServices SecurityAust Solutions Master Pty LtdPty Ltd WatchdogProtection Alarms &Pty Security Pty Ltd Maximum Ltd
Tony Lucca Simplex Security Solutions Pty Ltd Urban Electrical Contractors Pty Ltd SR Security Service
McHatton Training & Consultants Pty Ltd
Supamaxx Australia Pty Ltd
JB Security Staffing Solutions Pty Ltd Auswide Security Services Pty Ltd
FULL CORPORATE Metal Manufactures Limited
ASSOCIATE MEMBERS Swift Technology Systems Pty Ltd
JSI Security Ltd Pty Ltd Bowen Basin Pty Services
Mobile Witness Australia Pty Ltd MEMBERS
Tactical Conflict Solutions Pty Ltd Auztech Industries Pty Ltd
Brassets LimitedGroup MinotaurPty Security
MSGA Holdings Pty LtdPty Ltd Bells Access Control National Agency Pty Ltd BuildingSecurity Services Consulting
The School FiveArmidale D Holdings Pty Limited The Cleaning Institute of Australia Pty
Oltulu Group Australia PtyPty LtdLtd Outback Data & Communications Pty Corporal Security Pty Ltd Ltd Corporate Security Innovations P/L Outlook Labour Force Pty Ltd
Ltd UPGRADES TO
CORPORATE MEMBERS Afterguard Pty Limited
Actuator Systems Australia Pty Ltd Arki Property Services Pty Ltd Advanced Security Operations Australia Artec Group Pty Ltd Alk Group Pty Ltd CCS Security Systems Pty Ltd Aus Protection Pty Ltd Empire Security Services Pty Ltd Auslink Recruitment Pty Ltd Force Security Pty Ltd Austech SecuritySystems and Cabling Services
G.J.G Pty. Ltd.Security Services (QLD) P/L Steel Family Pty Ltd Australia Day Night Security Pty Ltd
Corporate Guards Pty Ltd Anthony Neville Dansec Pty Ltd Neil Irvine Management Pty Ltd D-Link Australia Pty LtdServices P/L North Eagle Security FNZ Group Pty Ltd Pabxcom Pty Ltd Future Electrical Technologies Pty Ltd
Vectron System (Victoria) Pty Ltd
CORPORATE MEMBERSHIP:
Westernport Investments Pty Ltd All Suburbs Security Services Pty Ltd Zac Sam Nightwatch Services
LATEST NEWS COVERAGE ACROSS AUSTRALIA INSIDER_Mar/Apr 2014 Iss1_48pp
28/3/14
6:58 AM
S EC CU UR R III T TY Y S SE E C U R T Y
Page 1
THE MAGAZINE MAGAZINE FOR FOR SECURITY SECURITYPROFESSIONALS PROFESSIONALS THE THE MAGAZINE FOR SECURITY PROFESSIONALS
PUBLISHEDBY BYTHE THEAUSTRALIAN AUSTRALIANSECURITY SECURITYINDUSTRY INDUSTRYASSOCIATION ASSOCIATION PUBLISHED PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION
M A G A Z N E]] MA AG GA AZ ZIIIN NE [[[VOL. M 19 | ISSUE 2 | JUNE VOL.19 | ISSUE.1 | APR 2014 VOL.19 | ISSUE 4 | OCT 2014
TO SUBSCRIBE email security@asial.com.au
+
ASIAL Safe Workplace Management System Making Workplace, Health and Safety easier for members
69 70 72 26
PP255003/02390
Your opportunity to be recognised nominations now open Security 2014 Exhibition & Conference breaks into Melbourne 2014 Awards for Excellence Dinner 4-6 June 2014, Melbourne 23 October 2014, The Ivy Ballroom, Sydney
security industry magazine
36 //SECURITY INSIDER DECEMBER 2014 34 //SECURITY INSIDER MARCH 2013
high traffic website
ASIAL MEMBER RECOGNITION
AANS Security Pty Ltd
Schiller Integrated Security P/L
Bronze
Building Services Consulting
Secure City Pty Ltd
AAlarm Care
Australia Pty Ltd
Secure Tech Group Pty Ltd
Coverall Security Pty Ltd
C5 Management Solutions Pty Ltd
Sumpton Enterprises Pty Ltd
Custom Surveillance & Cabling
Canberra Secure Pty Ltd
Tomney Family Trust
Services
Comm-Eng Pty Ltd
DJF Security
Electronic Security Pty Ltd
ASIAL member recognition program
Frank Katsamatsas
The ASIAL member recognition
Lake Edge Security Alarms
Hurtado Juan Carlos
program acknowledges
Navco Australia
JMD Facility Services Pty Ltd
longstanding association members.
Link Elevator Co Pty Ltd
Recognition categories include
If you would like to participate in the
Martin James Fowler
Platinum (25 years+), Gold (16-
ASIAL member recognition program,
Merit Security & Protective Services
24 years), Silver (11-15 years) and
please email security@asial.com.au
Pty Ltd
Bronze (6-10 years).
Coopers and Coopers Group Pty Ltd
Hi Teck Systems K.T.R Electronics Pty Ltd
National Security Agency Pty Ltd Peterson Group Services Security &
Silver
Cleaning Pty Ltd
Hunter Low Energy & Security
Prox Access Pty Ltd
Systems
PTI Australasia Pty Ltd
ASIAL Facebook Page launched ASIAL has launched a Facebook page to support its consumer awareness campaign, which actively markets members to consumers. The content on this page is geared towards educating consumers on the importance of hiring a licenced security professional and pointing them in the direction of our website’s ‘Find a member’ search function. Consumers already recognise the ASIAL logo as a mark of distinction – your mark of distinction. So, make the most out of our consumer awareness campaign by placing the ASIAL logo on your vehicles, website, business cards, social media pages and all other advertising materials.
Like the page at www.facebook. com/asial.official Editorial calendar: Open to suggestions ASIAL is preparing its editorial calendar for 2015 and we’d like to hear from you what you’d like to read about in upcoming issues of Security Insider, our monthly blog and member bulletins. Is there a topic that interests you or a subject matter that you’d like to know more about? Would you be happy to be contacted for comment? Are you an expert who would like to guest blog for us? Let us know by emailing communications@asial.com.au. Please note, whilst all editorial contributions will be considered,
we cannot guarantee publication. Please note that submissions may be edited and it is against editorial policy to send copy to contributors for approval. Editorial contributions should be newsworthy, impartial and informative. Sales copy or “advertorial” will be referred to our advertising department, who will be in touch to discuss rates.
SECURITY INSIDER DECEMBER 2014// 37
ASIAL Certified Security Monitoring Centres* Current as at: 24th November 2014
State
Cert. No.
Grade
ADTSecurity
NSW
428
A1
27 Mar 2015
ADTSecurity (Data Centre)
NSW
429
A1
27 Mar 2015
Allcare Monitoring Services
WA
419
A2
28 Feb 2016
ARM Security
WA
402
A1
10 Mar 2015
ARTSecurity
VIC
438
A1
30 Sep 2016
BENS Wholesale Monitoring
NSW
442
A1
14 Nov 2016
Calamity Monitoring
NSW
422
A1
20 Mar 2016
Central Monitoring Services
NSW
437
B1
21 Mar 2016
Energize Australia
VIC
433
C2
13 Aug 2015
Executive Security Solutions
VIC
435
A1
21 Aug 2016
Glad Security
NSW
398A
A2
25 Nov 2014
Golden Electronics
TAS
440A
A1
16 Oct 2016
Grade One Monitoring
NSW
424
A1
8 May 2016
Grid Security
NSW
439
A1
16 Oct 2016
Instant Security Alarms
QLD
413
A1
23 Sep 2015
ISS Security
NSW
418
B3
13 Dec 2015
Linfox Armaguard
VIC
434
A1
14 Aug 2016
Paul-Tec (Australia)
NSW
409
A1
01 Aug 2015
Proforce Security
VIC
423
A1
24 Apr 2016
Protection Pacific Security
VIC
436
C2
1 Aug 2016
RAA Security Services
SA
400
A1
12 Dec 2014
Secom Australia
NSW
417
A1
14 Dec 2015
Sectrol Security
VIC
412
B2
01 Dec 2014
Securemonitoring
VIC
414
A1
23 Nov 2015
Security Alarm Monitoring Service
SA
426
A1
18 Jun 2016
Security Control Room
VIC
411
A1
18 Aug 2015
Sesco Security
WA
407
A1
03 Jun 2015
SMC Australia
QLD
416
A1
07 Dec 2015
SMC Australia
VIC
415
A1
16 Dec 2015
Spectus
WA
406
A1
12 Apr 2015
State Government Protective Security Service
QLD
427
C1
18 Jun 2016
Telstra SNP Monitoring (Hamilton)
NSW
432
A1
17 Aug 2015
Telstra SNP Monitoring (West Ryde)
NSW
431
A1
13 Aug 2016
Ultimate Security Australia & APS Monitoring Centre
NSW
441 A1 24 Oct 2016
Company (short form name)
Expires
*The above-listed ASIAL Certified monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 – 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to Certification.
38 //SECURITY INSIDER DECEMBER 2014
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SECURITY INSIDER DECEMBER 39 SECURITY INSIDER APR 2014// 2014// 41
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40//SECURITY //SECURITY INSIDER INSIDER DECEMBER 38 APR 2014 2014
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Email admin@innerrange.com Web >>www.centralsd.com.au
■ Web > with www.innerrange.com Developed simplicity in mind, FSH’s new FEL990 series Electric Mortice Lock is true multi-functional device. Inatoday’s demandinglocking security environment, monitoring of the powersupply status pivotal to the and performance of anysecurity system, and site the Withismonitored andoperation non-monitored options available, the FEL990 is easily Integriti 8Amp Smart Power supply deliversthis very effectively.The new Inner configured in a variety of different ways including: single-sided locking (Vestibule) Integriti locking 8Amp 13.75Vdc Smartfail power supply isa and highly purpose /Range double-sided (Combination), safe/fail secure leftefficient hand/right hand built power supply solution designed to meetthe modern high spec requirements configurations. unique to Access Control and Intruder Security Systems.When used with Inner Additionally, the FEL990M includes comprehensive monitoring options such as Ranges Integriti system, the 8Amp powersupply offers quick connect status a door monitoring reed switch, dual key override monitoring, request to exit via monitoring for critical powerrelated aspects, such as Battery Fault, Low Battery, hub/handle(s), LED indicators and lock status monitoring via combination of locking Battery Not Present, Battery Failed Test, Mains Power failure, Power Supply Low parameters. such brilliant simplicity for the stockist, end-user take Volts, PowerWith Supply Failure and status monitoring of allinstaller Smart and Fuses. a look at the FEL990 series mortice locks today.
SECURITY INSIDER DECEMBER 41 SECURITY INSIDER APR 2014// 2014// 41
1561
ASIAL NATIONAL CALENDAR OF EVENTS 2015
CITY
DATE
EVENT
Canberra
25 February
Industry breakfast briefing
Hobart
26 February
Industry breakfast briefing
Adelaide
5 March
Industry breakfast briefing
Perth
6 March
Industry breakfast briefing
Sydney
11 March
Industry breakfast briefing
Melbourne
12 March
Industry breakfast briefing
Brisbane
26 March
Industry breakfast briefing
Perth
15 May
Industry breakfast briefing
Melbourne
22 May
Industry breakfast briefing
Sydney
10 June
Industry breakfast briefing
Melbourne
15 -16 July
Security 2015 Conference
Melbourne
15 -17 July
Security 2015 Exhibition
Melbourne
15 July
Gala Dinner
Melbourne
16 July
Cocktail Reception
Adelaide
29 July
Industry breakfast briefing
Perth
30 July
Industry breakfast briefing
Canberra
31 Aug – 2 September
SIG Conference
Canberra
2 September
Industry breakfast briefing
Hobart
3 September
Industry breakfast briefing
Brisbane
9 September
Industry breakfast briefing
Melbourne
15 October
Industry breakfast briefing
Adelaide
4 November
Industry breakfast briefing
Perth
5 November
Industry breakfast briefing
Brisbane
19 November
Industry breakfast briefing
Sydney
25 November
AGM & industry breakfast briefing
Interested in sponsoring an ASIAL event? Email advertising@asial.com.au to request more information and organise a time to discuss the benefits. 42 //SECURITY INSIDER DECEMBER 2014
15618_STC SECURITY INSIDER_15618_STC SECURITY INSIDER 11/07/12 4:27 PM Page 1
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