Security Insider December 2015/January 2016 by ASIAL

SECURITY

THE MAGAZINE FOR SECURITY PROFESSIONALS

PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

[MAGAZINE] VOL.20 | ISSUE 5 | DEC 2015/JAN 2016

2015 AUSTRALIAN SECURITY

INDUSTRY AWARDS

FOR EXCELLENCE WINNERS

79 18

PP255003/02390

www.asial.com.au/elearning

CONTENTS VOL.20 | ISSUE 5 | JANUARY 2016

18 WINNERS OF THE 2015 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE

TRAINING - THE KEY TO MEETING CHANGING NEEDS

PROTECTING THE LITTLE GUY

06 | Presidentâ&#x20AC;&#x2122;s message 08 | Neville Kiely honoured with Life Membership 10 | ASIAL Consumer awareness campaign wraps up 12 | Platinum Members recognised

14 | Senate to consider long service leave portability 21 | Outstanding Security Performance Awards winners 34 | ASIAL New member listing 35 | ASIAL Member

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DEC 2015/JAN 2016

32 UNDERSTANDING YOUR WHS TRAINING OBLIGATIONS

36 | 38 | 39 | 42 |

recognition program IR article ASIAL Monitoring centre certification listing Hot products ASIAL Calendar of events

ALL NEW

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For more information contact Inner Range: T: +61 3 9780 4300 E: IREnquiries@innerrange.com W: innerrange.com

PRESIDENT’S MESSAGE

PROMOTING A CULTURE OF PROFESSIONALISM

THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 s Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher

he recent Australian Security Industry Awards for Excellence and Outstanding Security Performance Awards dinner (see page 18) provided an opportunity to celebrate all that is good about our industry. When you look at the calibre of the nominations supplied by winners and finalists, you cannot help but be impressed. The awards for excellence continue to be an important priority for ASIAL in showcasing the contribution our industry makes to the Australian economy. The awards dinner also provided an opportunity to formally recognise the contribution Neville Kiely has made to the Association over more than two decades. A security industry veteran, Neville was inducted as ASIAL’s 12th Life Member. Congratulations Neville! Driving and promoting a culture of excellence and professionalism continues to be a major priority for ASIAL. Sadly, all too often we are let down by the quality of training provided to our industry. In this regard the efforts of regulators in overviewing the performance of Registered Training Organisations has been disappointing and has damaged our industry’s reputation. The review into training provided

610//SECURITY INSIDER DEC 2015/JAN 2016 //SECURITY INSIDER JUNE 2014

to the security industry conducted by the Australian Skills Quality Authority (ASQA) is nearing completion. ASQA’s recommendations, due for release any day now, will we hope mark a major turning point. A few weeks ago ASIAL CEO Bryan de Caires and myself met with Chief Commissioner Chris Robinson from ASQA to articulate the Association’s position on strategies aimed at raising the quality of training provided to the security industry. In particular, we stressed the need for regulators to target the performance of Registered Training Organisations in delivering quality training, rather than placing further regulatory burdens on employers. The Chief Commissioner’s willingness to engage is encouraging. We look forward to release of ASQA’s recommendations and to an improvement in the quality of training provided to our industry. Finally, I would like to wish you and your families a happy holiday period and a successful 2016.

Editor Bryan de Caires | security@asial.com.au Editorial Enquiries communications@asial.com.au Advertising Tania Laird | advertising@asial.com.au Creative Director Martin Costanzo | martin@webfx2.com.au Graphic Design + Digital Webfx2 Digital | design@webfx2.com.au

Editorial Contributors Chris Delaney, Bryan de Caires, John Fleming, Maddie Begg-Cotter, Janet Lazzaro and Kirsty Jagger Print + Distribution Fineline Printing Published bi-monthly Estimated readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL.Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases to: communications@asial.com.au. Internet references in articles, stories and advertising were correct at the time of printing. ASIAL does not accept responsibility formisleading views. Copyright©2016 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au.

[NEXT ISSUE] FEBRUARY 2016

ISSN 1442-1720

Kevin McDonald President

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NEVILLE KIELY HONOURED WITH LIFE MEMBERSHIP From time to time ASIAL honours an individual who has, over time, contributed significantly to the Association and the industry by bestowing them with Life Membership of the Association. Neville Kiely, Managing Director, Central Monitoring Services was inducted as ASIAL’s 12th Life Member at the 20th Australian Security Industry Awards for Excellence dinner by ASIAL President Kevin McDonald. “Neville is a Security industry career veteran. He commenced his security journey at Wormald Security back in the 60s, before establishing his own business in 1990,” Mr McDonald said. “When Neville started Central Monitoring Services he opened up the alarm monitoring market to smaller installers across the country to enable them to provide the full service to customers. Barriers to entry were broken down and customers were given greater choice.

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DEC 2015/JAN 2016

“As a pioneer of bureau alarm monitoring, Neville has demanded the highest standards from his staff and quality from his bureau installers, setting the benchmark for others to follow. “Neville served as an ASIAL Director from 1987-2005 and during this time he chaired the ASIAL Alarms Committee. Under his stewardship the committee played a key role in helping shape and direct the growing electronic security sector through the

development of codes of practice and standards. “Neville has been an active ASIAL representative on the Standards Australia’s EL-031 Technical Committee which has helped forge the direction of the installation, monitoring and alarm response for the industry. Neville, congratulations and well deserved.” To view the full list of Life Members, visit www.asial.com.au/about-us/lifemembers.

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INDUSTRY NeWS

CONSUMER AWARENESS CAMPAIGN WRAPS UP SOON

After kicking off in Victoria in July, moving to Western Australia and South Australia, then Queensland and New South Wales, ASIAL’s consumer awareness campaign has since wrapped up in November in the Northern Territory, Australian Capital Territory and Tasmania. Raising awareness of members among consumers, the campaign involved billboard, train, bus and radio advertising, all pointing to a Home Security Challenge (www.homesecuritychallenge. com.au) which sent Australian householders in the direction of our Facebook page and the ‘Find a Member’ search function of the ASIAL website. More than 1,100 householders have taken the challenge, revealing interesting insights into home security awareness and practices among Australians. And our Facebook page, started in November 2014, now has 1,190+ followers who we will continue to educate on the importance of using licensed

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DEC 2015/JAN 2016

security professional who are ASIAL members into the future. Members have been great in their uptake of this campaign; sharing it on their websites and social media accounts, and requesting hundreds of free member stickers for windows and cars. And while we understand home security isn’t everyone’s domain, we hope you took

advantage of the high visibility brand awareness campaign to speak to the credibility of your own organisation. The next campaign is currently being developed, with a view to focus on business security. In the meantime follow us on Facebook to engage with end users (www.facebook.com/asial. official).

INDUSTRY NeWS

PLATINUM MEMBERS RECOGNISED ASIAL President Kevin McDonald presented Advance Alarms (NSW) and Central Monitoring Services with Platinum Membership certificates at the Australian Security Industry Awards for Excellence, in recognition of their 25+ years of consecutive ASIAL membership. In addition, ART Security Pty Ltd based in Melbourne have also recently attained Platinum member status. The program was launched at ASIAL’s 2011 Australian Security Industry Awards for Excellence to provide eligible long-standing Members with a point of difference when promoting their security

services. Eligible Corporate Members are recognised once they attain the following milestone anniversaries: Platinum, Gold, Silver and Bronze Members:

Briefing. s !RE ACKNOWLEDGED ON THE !3)!, website and in Security Insider magazine. s (AVE ACCESS TO A 0LATINUM Gold, Silver or Bronze ASIAL

s (AVE THE OPPORTUNITY TO BE presented with a Membership Certificate of Recognition and have their photo taken at an upcoming ASIAL Industry

Member Recognition logo. For further information on the program please email security@ asial.com.au.

2016 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE The 2016 Australian Security Industry Awards for Excellence will be presented on the 20th October 2016 at the Westin Hotel, Sydney. The awards will be held in conjunction with the Outstanding Security Performance Awards – a global initiative. By nominating for the awards you will have the opportunity to be recognised nationally and tell your story to a wider audience and if successful, you will be able to promote your achievements to customers through the use of the Awards for Excellence winner’s logo. Nominations will open in April 2016. For further information visit www. asial.com.au

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VICTORIAN PORTABLE LONG SERVICE LEAVE INQUIRY The Victorian Parliamentâ&#x20AC;&#x2122;s Economic, Education, Jobs and Skills Committee is conducting an inquiry into employer schemes that provide portability of long service leave entitlements for Victorian workers as they move between jobs in the same or similar industry. The issues the committee will investigate include: s 7HICH SECTORS INDUSTRIES OR occupations may benefit from portable long service leave schemes s 4HE ROLE OF 'OVERNMENT IN facilitating such schemes s 0OSSIBLE MODELS INCLUDING governance, compliance and enforcement arrangements for portable long service schemes s 4HE CAPACITY TO OPERATE SUCH schemes both within Victoria and nationally s 4HE IMPACT OF SUCH SCHEMES ON employment The Committee will examine existing portable long service leave schemes, the financial and economic impacts of long service leave arrangements and whether alternative mechanisms could better meet the objectives of a portable long service scheme. ASIALâ&#x20AC;&#x2122;s CEO Bryan de Caires and

Industrial Relations Advisor Chris Delaney have provided an industry perspective at one of the Inquiryâ&#x20AC;&#x2122;s public hearings.

TRAINING FOR THE SECURITY INDUSTRY IN AUSTRALIA

teamâ&#x20AC;&#x2122;, which included regulators. Among the key findings include: s #ORONERS HAVE RAISED CONCERNS OVER public safety due to poor training for security personnel; s #ONCERNS THAT THE TRAINING PACKAGE IS deficient in relation to addressing the risks and dangers of restraints and the safe use of restraint techniques. s 0OOR QUALITY TRAINING AND ASSESSMENT s )NCONSISTENT LICENSING REQUIREMENTS across states and territories, and inadequate content in qualifications; s 4RAINING COURSES ARE GENERALLY VERY short and do not allow sufficient time for the development and assessment of skills and knowledge;

In 2014 the Australian Skills Quality Authority (ASQA) commenced a review into training provided to the security industry. The review was initiated in response to persistent concerns raised by stakeholders, the general community and Coronersâ&#x20AC;&#x2122; reports in New South Wales (NSW), Victoria and Queensland about the quality of training provided for workers in the security industry. ASIAL represented the security industry on the â&#x20AC;&#x2DC;reviewâ&#x20AC;&#x2122;s management

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DEC 2015/JAN 2016

Senate to consider long service leave portability On Monday 9 November 2015 the Senate resolved to inquire into portable long service leave schemes. The Education and Employment References Committee will conduct the inquiry, after the Senate backed a motion put forward by Greens Senator Janet Rice and Independent Senator John Madigan. The committee will consider how such portable schemes might be structured, the role of the federal government in establishing them and the effect of varying state long service leave entitlements on such a scheme. The terms of reference includes: The feasibility of, and options for, creating a national long service standard, and the portability of long service and other entitlements, with particular reference to: s 4HE NUMBER OF !USTRALIANS IN insecure work s 4HE EXTENT AND NATURE OF LABOUR market mobility s 4HE OBJECTIVES OF PORTABLE LONG service leave schemes, and the key

components that might apply; s 7HICH SECTORS INDUSTRIES OR occupations may, or may not, benefit from such schemes; s 4HE OPERATION OF A PORTABLE LONG service scheme, including: s (OW AND BY WHOM SUCH SCHEMES might be run s (OW SUCH SCHEMES COULD BE organised, be it occupational, industrial or other s 4HE APPROPRIATE ROLE FOR THE Commonwealth Government in facilitating portable long service leave schemes s 4HE IMPACT OF VARYING STATE and territory long service leave arrangements on a potential national long service scheme administered by the Commonwealth and s 4HE CAPACITY TO OPERATE SUCH schemes within or across jurisdictions, including recognition of services The committee is yet to meet to set dates for submissions and reporting. ASIAL will lodge a submission once further details of the inquiry become available. In preparing its submission, ASIAL will conduct a survey of its members (responses to the survey will be anonymous).

s #ONCERN THAT LICENSING STANDARDS ARE being compromised through the use of mutual recognition to gain security licences; s 6ERY LITTLE WORKPLACE ASSESSMENT IS being conducted; s )NADEQUATE LITERACY LANGUAGE AND numeracy skills to undertake security qualifications or to work in the industry; s ! NEED TO REVIEW THE ALIGNMENT of qualification requirements for unarmed security guards and crowd controllers need. The reviewâ&#x20AC;&#x2122;s recommendations are anticipated to be released shortly.

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ASIAL HOME SECURITY CHALLENGE Over the past few months ASIAL has conducted research into the security mindset of Australian householders through its free online Home Security Challenge. To date, almost 1,100 householders have taken the Challenge, revealing some interesting insights into the security behavior of Australians. Among some of initial findings include: s !LMOST PER CENT OF respondents indicated that they do not have a home alarm system. Of those with an alarm system, 10 per cent only use it when they go away on a

holiday, while 30 per cent turn it on every time they home. s -ORE THAN PER CENT SAY they wouldnâ&#x20AC;&#x2122;t know if someone was approaching their home at night unless they knocked on the door, whilst 42 per cent have a sensor activated light which comes on. s /VER PER CENT LEAVE A SPARE set of keys hidden outside the house. s /NLY TWO PER CENT SAID THEY would send out an open online invitation to a party, with more than 85 per cent opting to personally invite a small group of close friends and around 12

THE SECUREBIZ QUIZ CAMPAIGN As a follow up to its successful Home Security Challenge, in early 2016 ASIAL will roll out the SecureBiz Quiz consumer awareness campaign. The primarily digital campaign will be supported by selective print advertising targeting business operators. The campaign aims to get business owners thinking about whether their business has outgrown its security. The campaign will kick off in February and run for two weeks across 244 digital screens in the premium CBD office towers of Perth, Adelaide, Melbourne, Sydney, Canberra and

Brisbane. The campaign will also include airport advertising on the Metro Executive network over the Easter long weekend which comprise 49 digital screens in Sydney, Melbourne, Brisbane, Adelaide and Perth domestic airports. These screens target 100 per cent of all departing and arriving passengers, as well as every entry and exit to the Qantas Clubs and Business Lounges. Further information about the campaign will be circulated to members in the New Year.

WORKPLACE INJURY CLAIMS IN THE SPOTLIGHT IN SA RETURNTOWORKSA (THE OLD WORKCOVER) IS REVIEWING WORKPLACE INJURY CLAIMS DUE TO RISING COSTS. ASIAL WAS APPROACHED BY RETURNTOWORKSA AND HAS PROVIDED THEM WITH AN UNDERSTANDING OF THE RISK FACTORS IN THE INDUSTRY IN AN ENDEAVOUR TO HELP MAKE A DIFFERENCE IN REDUCING INJURIES AND COSTS OF CLAIMS. 16

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DEC 2015/JAN 2016

per cent registering their parties with the police. A detailed report of the Home Security Challenge findings will be published in early 2016.

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AWARDS FOR EXCELLENCE

2015 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE WINNERS Around 250 security professionals gathered at The Westin Hotel on Thursday 22 October to celebrate winners of ASIAL’s 20th Australian Security Industry Awards for Excellence at an Awards Dinner hosted by media personality James O’Loghlin. ASIAL CEO Bryan de Caires said the evening was an important opportunity to recognise excellence within the industry and acknowledge the important role security plays in keeping the community safe. “Australia’s security landscape has changed significantly in recent years as new threats and challenges have emerged. Increasingly, the private security industry is being called upon to perform a greater role as part of Australia’s national security mix,” “The Australian Security Industry Awards for Excellence provide an opportunity to reflect on the important and often unseen role the industry performs and to recognise the efforts of the many professionals and organisations who day in day out contribute to help keep us safe.”

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DEC 2015/JAN 2016

Decided by an independent judging panel, winners of the 2015 Australian Security Industry Awards for Excellence were as follows. Gender Diversity: MSS Security. MSS Security’s commitment to gender diversity is demonstrated through a range of initiatives to increase female workforce participation and

engagement, key component of which is their partnership with Industry Women Central. Gender Diversity: SNP Security. SNP Security has introduced two initiatives to redefine the future of women within the company, #ConnectedWomen strategy and the Women in Leadership program. These

AWARDS FOR EXCELLENCE

Wilson Security initiatives were formed to embed gender diversity at every level of the organisation and ensure equality within the security industry. Special Security Event: Wilson Security. The successful deployment of Wilson Security’s Tier 1 security officers and equipment for the G20 events and Leaders’ Summit was publicly acknowledged by key leaders of the Australian Government.The G20 contract was the largest and most complex private security operation in Australia. Indigenous Employment: MSS Security. MSS Security’s commitment to providing a supportive and culturally inclusive workplace, that recognises and respects indigenous people is demonstrated through its partnership with an indigenous recruitment training partner.

MSS Security

Mohammed Mustafa

Individual Achievement - General Security: Mohammed Mustafa. Mohammed is part of the Access Group Solutions security team at the Dandenong Plaza Victoria, a site that suffered from significant problems with gang related incidents and assaults. His proactive work with local youth and gang members has resulted in a change in their mentality from being violent and disruptive toward the community to a more considerate approach. Individual Achievement - Technical Security: Richard Bone. A diligent and conscientious employee of Chubb Electronic Security, Richard is known for his passion for technology and dedication to ensure every customer’s needs are handled promptly.

Product of the Year - Access Control: Gallagher. Gallagher’s state of the art security management platform introduces a mobile application solution that significantly extends visibility and control of access and perimeter alarms. The application allows guards to become more mobile and better able to quickly identify and react to alarms requiring further attention.

SECURITY INSIDER

DEC 2015/JAN 2016// 19

AWARDS FOR EXCELLENCE

Ness Corporation

Gallagher

Fredon Security

SYLO

Chubb Electronic Security

Axis Communications

Product of the year - Alarms: Ness Corporation. Mezzo is the latest security and automation solution developed by Ness Corporation. The smart home controller combines spread spectrum wireless, z-wave and IP technologies to handle multiple security, automation, energy management, CCTV, intercom and medical alarms. Product of the Year - CCTV: Axis Communications. Optimised for video surveillance, Axis Communication’s Zipstream technology lowers bandwidth and storage requirements by an average of 50% for many common 24/7 surveillance recordings, making it possible to use higher resolution and increase forensic detail. Product of the Year - Communication/ transmission systems: SYLO. Sylo’s Cortex system improves the safety and quality of life for many civic and business communities by combining public amenity

and safety infrastructure in one device. Technical Security Solutions projects over $100,000: Fredon Security. Fredon Security installed a unified Access Control and Video surveillance system with fixed and wireless duress. The installation is in an iconic building at Martin Place Sydney occupied by the NSW Department of Premier and Cabinet and caters for VIP guests and government officials. Technical Security Solutions - projects over $100,000: Chubb Electronic Security. Chubb Electronic Security successfully implemented a vast and challenging security project for the Department of Defence. Finalists included: Special Security Event: ACES Group, Corporate Protection Australia, MA Security Guards and Thales; Individual Achievement - General Security: Blahoj (Bobby) Mitreveski and Namani Rainibogi; Product of the Year: Westinghouse;

Product of the year - Alarms: Honeywell and Xtralis; Product of the Year- CCTV: Genetec, Honeywell and Sylo; “Congratulations to all of the winners and finalists,” Mr de Caires said. “Many thanks to those who attended to celebrate the outstanding achievements of their colleagues and peers, and to our sponsors who very generously showed their support of growing professionalism within the industry by contributing to the success of this prestigious event: Lead dinner sponsor, Security Communication Solutions International (SCSI); entertainment sponsors AON and Liberty International Underwriters; and award category sponsors Wilson Security, ASG Integracom, Diversified Communications Australia, the Security Exhibition and Conference, Complex Institute of Education and Archer.” Nominations for the 2016 Australian Security Industry Awards for Excellence will open in April 2016. Check www.asial. com.au for regular updates.

ASIAL would like to acknowledge the following organisations for their support of the Australian Security Industry Awards for Excellence. Lead dinner sponsor:

//SECURITY INSIDER

Entertainment sponsor:

DEC 2015/JAN 2016

Award category sponsors:

The OSPAs

AUSTRALIA’S INAUGURAL OSPA’s WINNERS ANNOUNCED AT THE AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE Australia’s inaugural Outstanding Security Performance Awards (OSPAs) were presented alongside the 20th Australian Security Industry Awards for Excellence at a Sydney awards ceremony, organised and hosted by the Australian Security Industry Association Limited (ASIAL).

SECURITY INSIDER

DEC 2015/JAN 2016// 21

The OSPAs

The OSPAs are a global awards program that recognise and reward companies and individuals from across the security sector. The OSPAs are designed to be both independent and inclusive, providing an opportunity for outstanding performers, whether buyers or suppliers to be recognised and their success to be celebrated. The Founder of the OSPAs, Professor Martin Gill who is based in the United Kingdom attended the ceremony and presented the winners with their awards.

Security Risk Management and deliver an effective and efficient Physical Security Strategy to support the organisation.

Outstanding Security Consultant: AECOM Australia. AECOM have successfully provided a full suite of services from Security Master Plan and Security Risk Assessments to complex design services which have positively influenced and optimised security design outcomes.

Outstanding In-house Security Manager: Melbourne Racing Club. As Security Manager at the Melbourne Racing Club, Grant Frankel is responsible for the security operation of three racecourses. Each year ove one million people pass through the doors as they attend over 500 events. Grant has implemented numerous programs to provide a safe environment and enhanced customer experience.

Outstanding In-house Security Team: Sydney Water Corporation. Sydney Water’s physical security group has worked with internal stakeholders to provide support in key operating areas of

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DEC 2015/JAN 2016

Outstanding Security Partnership: SNP Security. SNP Security has worked closely with Qantas to successfully deliver security services for the Qantas freight business.

Outstanding Guarding Company: Southern Cross Group Services. Investing in technology and focussing on their staff, Southern Cross Group Services has delivered

outstanding performance in all areas of their business.

Outstanding Security Training Initiative: Chubb Electronic Security. Chubb Electronic Security has invested in its people to enable them to meet the changes in technology, comply with regulatory requirements and enable them to meet the quality and performance expectations of customers. Finalists included: Outstanding In-house Security Manager: Duncan Parkin, Phillip Morris Limited and Daniel Wright, Executive Risk Solutions; Outstanding In-house Security Team: Australia Post and Thales; Outstanding Security Consultant: ACES Group and NAB; Outstanding Security Partnership: Streamcorp Armoured and Risk Protection Group Pty Ltd; Outstanding Guarding Company: CAP Security Services and Executive Risk Solutions; Outstanding Security Training Initiative: Prosegur and Tactical Training. “Many congratulations to all the winners; there was a competitive field in all categories,” Mr Gill said. “The OSPAs is a worldwide scheme that aims to promote and celebrate excellent work in the security field and show the world how essential and valuable security work is. Winning a credible industry award is a valuable achievement.” All over the world negotiations are taking place to initiate OSPAs award programmes, and the expectation is that once a core number of national OSPAs programmes are established the winners for the awards for each category will be entered for a worldwide OSPA.

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CASE STUDY: CHUBB ELECTRONIC SECURITY

CASE STUDY:

CHUBB ELECTRONIC SECURITY: TRAINING THE KEY TO MEETING CHANGING NEEDS J By

Kirsty Jagger, Marketing & Communications Manager, ASIAL

The security landscape is rapidly changing, as is technology.To ensure security providers can best serve customer needs, it is vital they commit to a culture of continuous improvement; one that offers employees the best possible training. Over the past 3 years, Chubb Electronic Security has put more than 140 technical staff through the ASIAL Security Technician Certification (STC) Program, which National Technical Manager David Gavan says has had mutually beneficial outcomes for the business, its staff and customers - benefits the entire industry should aspire to. Three years ago, Chubb Electronic Security began enrolling staff on to the ASIAL STC Program; an industry initiative to provide a training course that offers professional recognition and an industry recognised career pathway for technicians working in the security industry. Now all new and existing technical staff are required to complete the ASIAL STC Program.

“The best trained and certified technicians in the industry” “Chubb Electronic Security has a formidable multi-year training plan in place, which includes all six pillars of 24 //SECURITY INSIDER DEC 2015/JAN 2016

our training system: s #ORE TECHNOLOGY AND INDUSTRY SKILLS s 0RODUCT SPECIlC TRAINING s #USTOMER FOCUS s 3AFETY TRAINING s %THICS TRAINING s %MPLOYEE SCHOLARSHIP PROGRAMS “This inherently includes the ASIAL STC Program and ACMA training,” Dave said. This commitment to professional development is helping Chubb Electronic Security attract and retain good staff, with the flow on effect leading to improved customer service and therefore business performance. “We strongly believe by having the

best trained and certified technicians in the industry, it enables us to best serve our customers’ needs in this rapidly changing technology landscape,” Dave said.

Investment in staff training boosts skills, improves loyalty and retains knowledge “The significant ongoing investment we make in training certainly has proven to our staff that we are an employer of choice and one that provides an environment where they can become their best,” Dave said. In fact, Chubb Electronic Security technician Richard Bone was recently

CASE STUDY: CHUBB ELECTRONIC SECURITY DAVID GAVAN, CHUBB NATIONAL TECHNICAL MANAGER

“The significant ongoing investment we make in training certainly has proven to our staff that we are an employer of choice and one that provides an environment where they can become their best.” SECURITY INSIDER

DEC 2015/JAN 2016// 25

CASE STUDY: CHUBB ELECTRONIC SECURITY

recognised as Student of the Year at the 2015 Australian Security Industry Awards for Excellence. “Upon receiving this award he noted how much he valued being part of a business that provides opportunity for training and development,” Dave said. “Most certainly this shows in the service longevity of many of our staff having been with the business 10, 15, 20 and 25+ years.”

Ready to meet rapidly changing tech trends Chubb believes that fostering a culture of ongoing development is fundamental in ensuring the varying needs of the employee, customer and business stakeholders are all mutually met. Our philosophy to staff development is industry leading and valued by employment candidates who need to be engaged to meet the rapidly changing technology trends of IOT, IP, NBN and the vast multitude of product innovation today,” Dave said. “It is vitally important to support the industry development of standards and skills, such as the ASIAL STC Program. We feel it is in the best interests of both customers and industry employers that we support the industry body in establishing a program to recognise and further develop industry skills, with the goal of being able to validate a technician’s existing skills and creating measurable indicators for further development throughout the ASIAL STC Program.

The benchmark for electronic security training in Australia ASIAL in conjunction with ASGIntegracom is delivering the STC Program nationally to recognise technicians who have relevant industry experience and training. ASIAL CEO Bryan de Caires said this will become the benchmark for electronic security training in Australia.

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DEC 2015/JAN 2016

“Attracting appropriately skilled workers has always been a priority for electronic security providers,” Mr de

Caires said. “However, growing competition for workers from other industry

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CASE STUDY: CHUBB ELECTRONIC SECURITY

TESTIMONIALS Chubb Electronic Security has approached training our employees in a very proactive manner over the last couple of years. Training is being built into yearly plans with the aim of identifying national skills gaps. Culture has changed from within and training is no longer seen as a cost burden on the company, or a knee-jerk reaction to a product skills gap. James Chapman, Chubb WA The ACMA Structured, Coax and Fibre training that was hosted by Chubb was very thorough and enjoyable with good practical explanations, and real life examples. The knowledge acquired is certainly valuable in my day to day work activities. Cong Vu, Chubb NSW It’s great working for a company that invests in its people. It shows you are a valued team member who is appreciated and it encourages us all to be engaged to learn and personally contribute. Richard Bone, NSW Student of the Year 2015 sectors means that it is increasingly important that employers have in place strategies to attract and retain the ‘right’ people. “Added to this, technological developments such as the roll out of the NBN and the growth of IPbased solutions are driving changes to the skill sets required by security technicians.” The STC Program features three levels of industry recognition: s #ERTIlED 3ECURITY 4ECHNICIAN THIS involves successful completion of training and assessment covering cabling installation practices, intruder alarm installation and telecommunications transmission pathways. s !DVANCED 3ECURITY 4ECHNICIAN - this involves successful completion of training and assessment covering IP networks, CCTV, access control, optical fibre and structured cabling. s -ASTER 3ECURITY 4ECHNICIAN n THIS involves an online assessment and evidence of a minimum of 10+ years practical industry experience, evidence of currency of vendor/manufacturer training, and membership of a recognised

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DEC 2015/JAN 2016

professional security industry body. Commencing with the ‘Certified Security Technician’ level, participants can progress to ultimately attain the ‘Master Security Technician’ level.

Attract and retain skilled workers capable of meeting future needs “Through a combination of selfpaced study, face-to-face theory and practical assessments at approved assessment centres, technicians are required to demonstrate their theory and practical skills,” Mr de Caires explained. s 4ECHNICIANS CAN REGISTER FOR THE STC program either on the ASIAL website or the ASGI website or via a traineeship; s /NCE THE TECHNICIAN HAS BEEN approved and pays the fee, the training material and a login to the STC on the LMS is sent; s /N COMPLETION OF ALL UNITS THE technician is required to attend an ASGI centre to complete a supervised Theory Assessment. Designed to provide a career pathway for security technicians, the STC Program is also a proactive initiative to attract and retain

appropriately skilled workers capable of meeting the future needs of the industry. “The leadership provided by Chubb through its commitment to upskilling its technicians should serve as an inspiration for others. There are many exciting opportunities ahead for the electronic security sector, however without the skilled technicians there is a very real chance some in the industry will miss out’ Mr de Caires said. Find out more at www.asial.com. au/training.

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SMALL.BIZ

PROTECTING THE LITTLE GUY: J By

Maddie Begg-Cotter (Legal Clerk) and Janet Lazzaro (Senior Associate) Goldrick Farrell Mullan Solicitors

In mid-September, the Australian Federal Government passed the Treasury Legislation Amendment (Small Business and Unfair Contract Terms) Bill 2015. The main focus of the Bill is to widen the scope of the unfair term protections afforded to consumers under the Australian Securities and Investments Commission Act 2001 (ASIC Act) and the Australian Consumer Law (ACL) in relation to standard form contracts so that small businesses also have this protection. The new laws will impact on the security industry where standard terms and conditions and standard form contracts for the supply of goods and services are common. Policy considerations The standard form contract is often presented to parties on a “take-it-or-leaveit basis”, leaving the offeror in a position of far greater bargaining power. In an effort to fulfil its promise to provide small businesses with a ‘fair go’, the Federal Government proposed amendments in reflection of an inquiry made by the Commonwealth Treasury in 2014 into the part small businesses play in contractual transactions. It found that small businesses were particularly vulnerable to unfair terms found in standard form contracts, and often lacked the skill and resources to understand their rights and negotiate with offering parties. Who will this amendment apply to? The amendment will extend the application of unfair contractual terms protections to standard form small business contracts. A small business under the legislation is a business with less than 20 employees. A standard form contract is outlined under s 27 of the ACL, however the proposed amendment revised the financial thresholds with regard to small businesses to either: 30

The new legislative protection for small businesses in the face of ‘take it or leave it’ contracts

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s A CONTRACT FOR A TERM OF UP TO ONE YEAR with an up-front price payable not exceeding $300,000; or s A CONTRACT FOR A TERM OVER A YEAR with an up-front price payable under $1,000,000. Unfair contractual terms Section 24 of the ACL states that a term of a contract that is unfair is when: s )T PROVIDES FOR A hSIGNIlCANT IMBALANCEv in the rights and obligations of the involved parties, s )T IS NOT REASONABLY NECESSARY TO “protect the legitimate interests” of the benefiting party, and s )T WOULD DISADVANTAGE ONE OF THE parties if it were to be enforced. Examples of “unfair terms, may include a term in the contract that: s ALLOWS ONE PARTY TO UNILATERALLY VARY the price paid, or goods or services supplied under the contract in circumstances where the other party has no right to terminate the contract. s PROVIDES ONE PARTY BUT NOT THE OTHER party to terminate, vary or renew the contract. s PENALISES ONE PARTY FOR BREACH BUT NOT the other party. s EXCLUDES ONE PARTY FROM ANY LIABILITY FOR negligence s REQUIRING THE INNOCENT PARTY TO indemnify the other party for loss where the loss was caused by the other party’s negligence. s LIMITS ONE PARTY S RIGHT TO SUE THE OTHER party, and stipulate the evidence that may be adduced and evidentiary burden on one party in such proceedings. In lieu of the changes, a term of the relevant contract that is deemed unfair will be void. However, this does not mean the contract as a whole is nullified – it may continue to bind the contracting parties

unless it cannot operate without the unfair term. In its consideration, a court may look at the term in question’s effect in the context of the whole contract, as well as the contract’s transparency.

HOW DOES THIS CHANGE AFFECT ME? Small businesses This amendment means that small businesses are afforded more protection from being taken advantage of in transactions with larger businesses and companies. It looks to restore balance to bargaining power in the contractual relationship between parties. Larger business entities Larger businesses and companies will be susceptible to a higher standard when contracting with small-scale businesses. Those who could potentially enter a business agreement with a small business are encouraged to carefully assess their current standard form contracts and make appropriate alterations so to keep in compliance with the legislation. When will the change be implemented? It will be twelve months from the date of Royal Assent before the amendments take effect and will apply to contracts entered into from that date. The new provisions may also apply to existing contracts that are rolled over or renewed after that date. Time to get ready The twelve month transition period gives businesses time to ensure that their contracts comply. During this period: s THOSE WHO HAVE CONTRACTED WITH SMALL businesses under this model review their business-to-business standard form contracts to ensure that it complies with the new legal standard to avoid the risk of potentially unfair terms, continued page 35 >

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eLEARNING

UNDERSTANDING YOUR WHS TRAINING OBLIGATIONS Providing a safe workplace is a legislated responsibility of all employers (or PCBUâ&#x20AC;&#x2122;s - Person Conducting a Business or Undertaking). It is also a great way to retain staff and maximise productivity. Failure to comply with your WHS legislation can result in some very stiff penalties. The WHS Act 2011 places an obligation on â&#x20AC;&#x2DC;officersâ&#x20AC;&#x2122; of a company to be able to demonstrate their active participation in the practical implementation of WHS preventative measures. Breaches can attract fines and penalties of up to $3 million per breach of a corporation and $600,000 per breach for an individual, and up to five years imprisonment. While most approach their obligations with the best intentions, WHS can be complex and time consuming. Even the most well meaning â&#x20AC;&#x2DC;officersâ&#x20AC;&#x2122; risk being in breach. Developing and implementing a safe work environment is critical to the success of any business. While there may be a cost to implement safe practices and install safety equipment, the cost of not taking action can be much greater. As a business operator you have responsibilities regarding health and safety in your workplace.You are required to ensure that your business doesnâ&#x20AC;&#x2122;t create health and safety problems for your employees, customers or the public. Understanding your obligations under Work Health and Safety legislation will help you avoid unnecessary costs and damage to your business caused by workplace injury and illness. It can also serve to provide your business with a strong foundation to achieve sustainable long-term success. Under WHS legislation you are 32

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DEC 2015/JAN 2016

obliged to provide: s SAFE PREMISES s SAFE MACHINERY AND MATERIALS s SAFE SYSTEMS OF WORK s INFORMATION INSTRUCTION TRAINING AND supervision; s A SUITABLE WORKING ENVIRONMENT AND facilities. Failure to comply with these responsibilities can result in prosecution and significant penalties. In turn, you will see a significant spike in your workers compensation insurance. WHS authorities in each state and territory, along with Safe Work Australia have responsibility for enforcing WHS legislation. The good news is that these authorities offer a wealth of information (education, training and advice) on health and safety at work. A key element in providing a safe workplace is the delivery of training, instruction or supervision that is necessary to protect all persons from risks to their health and safety arising from work carried out as part of the conduct of the business or undertaking. Employers are required to consider what training is required to ensure their workers are safe. How this works is open and not prescriptive. However, there is an expectation that you will review the effectiveness of your practices on an ongoing basis to ensure adequate controls are in place to maintain safety in the workplace. And just because someone has obtained a formal qualification such as a certificate II, does not necessarily mean they have fulfilled all of their WHS obligations.

MEETING THE TRAINING NEEDS OF YOUR EMPLOYEES There is a legal requirement within state/territory legislation to provide training in workplace health and safety, to assist in achieving the duty of care for the health, safety and welfare of employees. How far you go with training will depend to some extent on the specific requirements of your business and the legislation as it applies to your business. There are a number of ways to identify workplace health and safety training requirements, these can include: s A TRAINING MATRIX WHICH IDENTIlES THE WHS skills required for employees and their respective job position s JOB SAFETY ANALYSES INCLUDES TRAINING and competency for each task) s SPECIlC HAZARD RISK ASSESSMENTS such as manual handling and safe lifting technique training s 7(3 AUDIT s )NVESTIGATION OF INCIDENTS At the end of the day, safety training needs to be more than just a tick-thebox exercise. It needs to follow careful consideration of processes, activities, hazards and risks. Having the right attitude towards the safety of your workers, contractors, customers and the public is an important first step. ASIALâ&#x20AC;&#x2122;s elearning short courses addresses a broad range of WHS and induction issues. To find out more visit www.asial.com.au/elearning or call ASIAL on 1300 127 425.

FWO

FWO Q&A

Q&A

CHRIS: Welcome back Cletus. CLETUS: Thanks Chris – I look forward to these catch-ups CHRIS: I directed the conversation last edition so, being the gentleman I am, I thought I’d let you choose this time. CLETUS: (laughs) I never thought I would hear Chris Delaney and gentleman in the same sentence! Thanks, I will take up your offer because I’d like to talk about some of the work you may have seen we have been doing with Baiada and 7/11 and how it shows the ways we can help your members. CHRIS: Help our members? Baiada process chickens and 7/11 is a retail operation – how on earth does your work with them help our members? CLETUS: If you had read the last edition you would know that we are increasing our focus on supply chains and, in particular, the people at the top of the supply chain. Our work with Baiada and 7/11 highlights how seriously we regard the role of the price setters and their obligations to workers all the way down the supply chain. This should give your members confidence that when they are tendering for contracts, if the head contractor is not willing to do the right thing by them they can face serious consequences. CHRIS: It hurts me to say this but you are right. The key issues in both these matters are important to our members so tell us a bit about them? CLETUS: As you said, Baiada process chickens and they supply to most of the major retailers, Coles, Woolworths etc. It is a huge operation and when we presented them with the findings of our Inquiry into their operations Baiada agreed that they had allowed practices to occur amongst their contractors that meant the employees of their contractors did not always receive their full entitlements. Baiada entered a

Chris Delaney (ASIAL’s Industrial Relations Advisor) speaks to Cletus Brown (Director of Knowledge Solutions, Fair Work Ombudsman) about FWO’s recent focus on supply chains.

Proactive Compliance Deed with us and acknowledge that they have an ethical and moral obligation to all workers contributing to their operation to ensure they receive their minimum entitlements. This work sends a clear message to large firms that they need to ensure they not only enter contracts that are fair but they also have to make sure the people actually doing the work are looked after as well. And again, it sends a message to contractors that they have to do the right thing as well. CHRIS: So if any of our members win a big contract and need to sub-contract to get all the employees they need, they need to keep tabs on the sub-contractors’ workers too? And make sure that they are paid in accordance with a proper industrial instrument – Award or approved Enterprise Bargaining Agreement. CLETUS: Exactly right – and this helps the head contractor ensure he or she is getting value for money. CHRIS: OK, and with 7/11, what pearls of wisdom do you have for our members? CLETUS: 7/11 is different to Baiada in that it dealt with the behaviour or rather misbehaviour of a number of franchisees. Having said that, we are of the view that 7/11 Head Office should have been more active in ensuring that their franchise operations were operating appropriately. And we already have commenced legal action against a couple of 7/11 franchises. CHRIS: Given they are before the courts I won’t try to get you in trouble by commenting on them further but what are the lessons for security industry participants? CLETUS: Again, if you entering arrangements where work is contracted out, all parties, that is the direct employer and the person at the head of the arrangement need to ensure that all workers are getting their full entitlement.

Importantly for the security industry, if you get offered work and the dollar figure on the contract means you can’t pay your workers and meet all your other obligations, let alone make a profit, run a mile and don’t sign it. CHRIS: I do agree that these high profile matters contain important lessons for all players in the security industry and I sincerely hope that businesses who engage security contractors take heed of them. CLETUS: Well hopefully these two matters show that we are serious about weeding out this type of behaviour. CHRIS: And judging by that smirk on your face you have something extra before you go? CLETUS: well now you mention it, I did notice your editing skills last month let us down somewhat! CHRIS: What do you mean ‘my editing skills’ CLETUS: well when we spoke I wasn’t sure how many councils we would be looking at as part of our Local Government Procurement Initiative so it went to print as ‘insert number’! CHRIS: OK, well are you better prepared this month? After all you’re the one with the numbers. I won’t just make them up so that you look good! CLETUS: sure am, we are looking into at least two metropolitan and two regional councils in each state. CHRIS: Well, I know I will be sleeping more soundly at night now for knowing that! CLETUS: what about your afternoon nap! CHRIS: See you next month. Perhaps we can hear of some action in our industry! CLETUS: you never know - counting the sleeps as always! s SECURITY INSIDER

DEC 2015/JAN 2016// 33

ASIAL NEW MEMBERS

WELCOME TO OUR NEW MEMBERS ASIAL is pleased to welcome the following members who have recently joined the Association. PROVISIONAL CORPORATE MEMBERS Alert Monitoring Solutions Pty Ltd Andrew Milligan t/a Milligan Security Aspen Security Services Pty Ltd Dawson Family Enterprises Pty Ltd Trading as North East Security Patrols Delta 1 Security Services Pty Ltd t/a NSG Australia Digital Connections & Security Systems QLD Pty Ltd Elite K9 Solutions Pty Ltd Hikvision Australia Pty Ltd IBS Guarding Services Pty Limited ISecurity Services Pty Ltd KK Contracting KR Jardine & Co Pty Ltd t/a Countrywide Security Leo Paul Mahoney t/a Wello Security Manforce Protection Services Pty Ltd Nova Industries Pty Ltd Progressive Property Services Pty Ltd Security Resources Australia Pty Ltd SNC Management Pty Ltd t/a Wanderlust Entertainment SPL Group (QLD) Pty Ltd Sunstone Resources Pty Ltd t/a Sunstone Resources

CORPORATE MEMBERS Allingham Nominees Pty Ltd t/a Michael’s Security Doors ATS All Time Solutions Pty Ltd Charlie Ciancio t/a Town Security & Shutter Service Coast To Coast Electronic Enterprises Pty Ltd t/a Coast To Coast Alarm Services Ezimarket Pty Ltd t/a Ezitec Security & 34

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DEC 2015/JAN 2016

Automation Fred Palmer & Son Pty Ltd MacHowatt Security Services Pty Ltd t/a Advance Security Oasis Enterprise International Pty Ltd t/a Hawk Eye Protection Security One 2 One VIC Pty Ltd

ASIAL MEMBER RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding association members. Recognition categories include Platinum (25 years+), Gold (16-24 years), Silver (11-15 years) and Bronze (6-10 years).

BRONZE Absolute Security and Private Investigation Pty Ltd Access Hardware Pty Ltd APG Security Pty Ltd Audio Alarm Vision Pty Ltd Bell Solutions Australia Pty Ltd t/a Retail Security Services C.M Bassett & D.W Carlisle t/a Coastwatch Security Systems Charter Security Group Pty Ltd Chung Man Kwok t/a KW IT CTG Security Matrix Trust Damien Allen Brady t/a Macleay Security Services Delta Alert Security Pty Ltd Deltonic Pty Ltd DESA Australia Pty Ltd Eagle Eye Solutions Pty Limited Everfair Pty Ltd t/a Vidguard Security Systems Frank’s Outback Security Pty Ltd G.A Slocombe & P Slocombe t/a Valley

Central Security Service Gentac Australia Pty Ltd Geutebruck Pty Limited Glad Security Pty Ltd Grant & Linda Mc Nair t/a McNair Innovations Group Security Solutions Pty Ltd Heumillers Enterprises Pty Ltd t/a MP Security Services Lupco & Nelia Mitrevski t/a L & N Taxi Service Master King Security Pty Ltd Matison Security and Communications P/L Mirage Electricals & Electronics Pty Limited t/a Mirage Alarms & Computers NCI Protective Services Pty Ltd Neil Joseph Slavicek t/a Neil’s Electrical Services Peacemakers Security Pty Ltd t/a Peacekeepers Security Pebarn Pty Limited t/a Warragul Security Service Procon Security Services Pty Ltd ProtecSYS Pty Ltd RJ Security Pty Ltd t/a S.P.L Security Services Robuck Security Australia Limited RollsPack Pty Ltd Security International Services Pty Ltd Smokeshield Australia Pty Ltd Sound and Theatre Custom Installations P/L Stenzel Technology Enterprises Pty Ltd Suburban Security Services Pty Ltd Syfa Solutions Pty Ltd Theo Palyvos t/a Trust Protection Services Victor Stewart Barber t/a Quantum Security Yates Security Group Pty Ltd

SILVER Access Electronics Australia Pty Ltd Alarmquip Security

ASIAL MEMBER RECOGNITION

Australian Security and Personnel Pty Ltd Bat Island Pty Ltd t/a Swan Hill Security Services Brunjev Pty Ltd Business Protection Group Pty Ltd ISS Systems Australia Pty Ltd John Halta t/a Pinnacle Security Group Kambiz Behrouzi t/a Cannon Security Fabrications Kings Security Services (International) P/L Kobe Pty Ltd Lance Locksmiths Pty Ltd M.J.M. Ventures Pty Ltd t/a Anchor Security Moresmate Pty Ltd t/a Newhams Security Services Night Eagle Security Services Pty Ltd Pacific Security Technology Pty Ltd Portcullis Australia Pty Ltd Pralston Group Pty Ltd t/a Storchek Security Richard Anthony Zessin t/a Precision Video Services S Barratt and S Barratt In Line Electronics t/a In Line Electronics Safe Site Security Pty Ltd Security Action Services Pty Ltd Shane Fredrick Windred t/a Sydney Stop Theft Advisory Service SIA Security Pty Ltd SSE Installations Pty Ltd State Digital Security Strategic Security Alliance Group Pty Ltd Sydney Security Solutions Pty Ltd Trent Mathew Swinnerton t/a Beecroft Alarms Troy & Tracey Luksa t/a Commercial Locksmith Ultimate Investigations Pty Ltd Zalom Communications Pty Limited

AWS Systems Pty Ltd Birkgate Pty Ltd t/a Western Plains Security Network Bonn Electrics Pty Ltd Boomerang Security Group Pty Ltd Brian Kowalski t/a Oâ&#x20AC;&#x2122;Brian Alarm Systems Cape Services Pty Limited Castile Security Pty Ltd Cumberland Cabs Company Pty Limited David Elgan Jones t/a Glen Innes Security Services Dubble J Pty Ltd E.W Mietz & K.W Mietz t/a Mietz Electrical & Security FBIS International Protective Services P/L Future Interactive Technologies Pty Ltd Gasco Security Pty Limited J.L.M. Electronic Services Pty Limited JEB Enterprises (NSW) Pty Ltd Jon Newell t/a Acclaim Security & Electrical Services Joseph Frank Laurin t/a Safehaven Security Services Karpent Pty Ltd t/a Argus Home Security Solutions L.P Security Zone Pty Ltd t/a L P Auto Accessory Fitting Company Pentagon Protective Services Pty Ltd Riverina Rural Care Sec Security Power Pty Ltd Sentinel Alarms Australia Pty Ltd Siemens Ltd Specialised Security Systems Pty Limited V.I.P. Security Systems Pty. Ltd. Yessec Pty Ltd

PLATINUM GOLD Access Control Pty Limited Accurate Security Installations Pty Ltd Australian Concert & Entertainment Security Pty Ltd

Advance Alarms (NSW) Pty Ltd ART Security Pty Ltd Central Monitoring Services Pty Ltd

CORPORATE UPGRADES

Adam Foster t/a Supernova Security Systems Afterguard Pty Limited AIG Security Pty Ltd Credico Australia Pty Ltd DA Bell & PA Bell t/a Mounted Security and Asset Protection Decode Security Solutions Pty Ltd Diamond Edge Protection Group Pty Ltd Exclusive Prestigious Protection Pty Ltd G20 Pty Ltd t/a Australian Peace Keepers Security IMDT Professionals Pty Ltd Infinity 007 Pty Ltd Intune TV Pty Limited t/a Intune TV Jaskel Australia Pty Ltd t/a Incar Audio and Security JSI Security Pty Ltd Mustafa Abdel-Monim t/a Sinai Protective Services National Security Management Pty Ltd Ozone Enterprises Pty Ltd PON Project Services Pty Ltd Rapid Response Security Pty Ltd Scar Group Pty Ltd t/a Scar Group Services Sentinel Australasia Trust Soutar Security Pty Ltd t/a DSP Guards & Patrols State Digital Security TCP Crowd Control Services Pty Ltd Transclean Facilities Pty Ltd VIC Guard Security Services Pty Ltd Vision Security Guards Pty Ltd Watchdog Alarms & Security Pty Ltd Wendy Sarah Mills t/a Suttons Security Service Woodward & Bernstein Security Pty Ltd Yates Security Group Pty Ltd Yun Men Davis Hui t/a Soonda Services If you would like to participate in the ASIAL member recognition program, please email security@asial.com.au

< from page 30

s CONSIDER WHETHER YOU NEED A SEPARATE standard from contract for small businesses and another standard from contract for larger business. s AND THOSE WITH PRE EXISTING CONTRACTS make any necessary amendments

before the twelve-month period has expired. Can we assist you? If you would like further information in relation to the new changes, please

contact Janet Lazzaro at Goldrick Farrell Mullan at janet.lazzaro@gfm.com.au The above article is for information purposes only and is not intended as legal advice. If you require legal advice you should contact your lawyer. SECURITY INSIDER

DEC 2015/JAN 2016// 35

WORKPLACE RELATIONS

PORTABLE

LEAVE J By

Chris Delaney, ASIAL Industrial Relations Advisor

There are two inquiries currently underway into the viability of PLSL that threaten to have a major effect on the cost of employing security officers. In Victoria, the Victorian Economic, Education, Jobs & Skills Committee (Committee) is holding public enquiries into the viability of extending PLSL to all private sector employees. Federally there is a Senate inquiry, initiated by the Greens, into the viability of a PLSL for all Australian workers. HIST HI STOR ST ORIC OR ICAL IC AL BAC ACKG AC KGRO KG ROUN RO UND UN D Long Service Leave (LSL) is unique to Australia (and New Zealand). It started in South Australia and Victoria in colonial times and was applied to full time state public servants with 15 years continuous service to allow time for a trip to the UK and return to their job in Australia – 13 weeks. Over the years the justification for LSL has extended to include the opportunity for long serving employees to have a good break and reinvigorate themselves, as a reward for loyalty and to encourage employees to stay with the one employer. In the 1980’s casual employees were included and at present the Commonwealth and the States have separate LSL legislation covering private sector employees (with some variation in WA). Portability of LSL in relation to private sector LSL entitlements (that is, allowing an employee to accrue LSL despite being employed over 36

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time with more than one employer) is available under state and territory legislation and relates to specific industries including the building and construction industries, maritime industry, coal mining, contract cleaning and in the ACT security manpower. Portable LSL schemes are designed to recognise the modern cyclical and transient nature of work and project/contract based activities where the employee moves from employer to employer in the same industry. The 2015 workforce is considerably different from that of colonial times. Employees are far more mobile, the number of permanent jobs have decreased with increased casualisation and there are increasing numbers of “contractors”. From a 2012 study the Melbourne Institute released figures indicating of the 45.9 per cent of Australian workers that had at least 10 years in the workforce, only 24.5 per cent had

been with their employer more than 10 years, 19.9 per cent of employees had been with their current employer for less than 12 months and 37.9 per cent were in employment other than permanent full-time.

CURR CU RREN RR ENT EN T IN INQU QUIR QU IRIE IR IES IE S The Victorian Economic, Education, Jobs & Skills Committee (the Committee) is holding an enquiry into Portable Long Service Leave Levy (PLSL) schemes. The committee is investigating whether to extend statebased PLSL schemes, particularly in the community services sector to all private sector employees, including security manpower). The Committee held a public hearing in Sydney on Tuesday 1 December 2015, and provided ASIAL representatives with an opportunity to make a short submission and answer Committee questions. The hearing was recorded in Hansard and will form part of the formal evidence base for the inquiry.

WORKPLACE RELATIONS

The Committee will look at potential governance, compliance and enforcement models and the impact that PLSL schemes have on employment.

THE TH E SE SENA NATE NA TE INQ NQUI NQ UIRY RY

The Senate Education Employment References Committee will consider the creation of a nationwide portable workplace entitlement scheme for long service leave and any other appropriate entitlements. Deputy Greens leader Adam Bandt says â&#x20AC;&#x153;Establishing such a scheme will help ensure Australians continue to receive their work entitlements in the changing work environment. ASIAL has received correspondence from the Senate Education and Employment References Committee inviting submissions on the feasibility of, and options for, creating a national long service standard, and the portability of long service and other entitlements. The terms of reference for this inquiry are as follows: The feasibility of, and options for, creating a national long service standard, and the portability of long service and other entitlements, with particular reference to: s THE NUMBER OF !USTRALIANS IN insecure work; s THE EXTENT AND NATURE OF LABOUR market mobility; s THE OBJECTIVES OF PORTABLE LONG service leave schemes, and the key components that might apply; s WHICH SECTORS INDUSTRIES OR occupations may, or may not, benefit from such schemes; s THE OPERATION OF A PORTABLE LONG service scheme, including: s HOW AND BY WHOM SUCH SCHEMES might be run, s HOW SUCH SCHEMES COULD BE

organised, be it occupational, industrial or other, THE APPROPRIATE ROLE FOR THE Commonwealth Government in facilitating portable long service leave schemes, THE IMPACT OF VARYING STATE and territory long service leave arrangements on a potential national long service scheme administered by the Commonwealth, and No. 123â&#x20AC;&#x201D;9 November 2015 3309 THE CAPACITY TO OPERATE SUCH schemes within or across jurisdictions, including recognition of service; and ANY OTHER RELATED MATTERS

Submissions close on 11 December 2015. The Committee is due to report to the Senate by the third sitting day in February 2016.

HOW PO HOW PORT RTAB RT ABLE AB LE L LSL SL SCHE SC HEME HE MES ME S WO WORK RK There is a range of different models, each state being slightly different, however most require employers to pay a levy into a central fund, with the employersâ&#x20AC;&#x2122; contribution ranging between of 1.8 and 2.0 per cent+ of wages. The money accrues over time, regardless of whether a worker moved between jobs within the defined industry. It is paid by the fund to the worker when they qualify for and take LSL, mostly after 10 years continuous employment in the industry. The cost of the leave is borne by the fund. There are down sides to these models including that employers start paying from day one of employment and some employees will never see the benefit â&#x20AC;&#x201C; so far less that 30 per cent of employees remain in the security industry longer than five

years. This means that employers are contributing for a significant number of employees who will not receive a benefit.

ASIA AS IALâ&#x20AC;&#x2122;s IA sV VIE IEW IE W ASIAL is of the view that, in principle, an appropriately funded and operated portable long service leave scheme would be of benefit to few security industry employees (over 60 per cent of employers report turnover above 10 per cent and 16 per cent say they have a turnover of above 20 per cent which means there would be additional unnecessary costs for employers. 75 per cent do not have contracts that allow for an increase in these types of costs. As noted above many employees for whom contributions would be made by employers would never see the benefit having left the industry and not returned. However we believe that there has not yet been sufficient information gathered to accurately assess the impact. Unlike the cleaning, community services and construction industries the Security Industry is characterized by a high level of casualisation and movement into and out of the industry. It is therefore ASIALâ&#x20AC;&#x2122;s view that the Victorian Inquiry should be postponed to allow for a thorough evaluation and consideration of the findings of the Senate Inquiry.

*Chris Delaney is ASIALâ&#x20AC;&#x2122;s Industrial Relations Advisor. He can be contacted at ir@asial.com.au Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you take no action without prior reference to a Workplace Relations specialist.

SECURITY INSIDER

DEC 2015/JAN 2016// 37

ASIAL Graded Security Monitoring Centres* Current as at: 21st October 2015

COMPANY (SHORT FORM NAME)

STATE

CERT. NO.

GRADE

EXPIRES

ADTSecurity

NSW

448

2 Apr 2017

ADTSecurity (Data Centre)

NSW

449

2 Apr 2017

Allcare Monitoring Services

419

28 Feb 2016

ARM Security

446

10 Mar 2017

ART Security

VIC

438

30 Sep 2016

BENS Wholesale Monitoring

NSW

442

14 Nov 2016

Calamity Monitoring

NSW

422

20 Mar 2016

Central Monitoring Services

NSW

437

21 Mar 2016

Energize Australia

VIC

433

13 Aug 2016

Executive Security Solutions

VIC

435

21 Aug 2016

Glad Security

NSW

443

25 Nov 2016

Golden Electronics

TAS

440A

16 Oct 2016

Grade One Monitoring

NSW

424

8 May 2016

Grid Security

NSW

439

16 Oct 2016

Instant Security Alarms

QLD

457

23 Sep 2017

Linfox Armaguard

VIC

434

14 Aug 2016

Onwatch

NSW

451

20 Apr 2017

Paul-Tec (Australia)

NSW

454

29 Feb 2016

Proforce Security

VIC

423

24 Apr 2016

Protection Pacific Security

VIC

436

1 Aug 2016

RAA Security Services

447

14 Feb 2017

Secom Australia

NSW

458

14 Dec 2017

Sectrol Security

VIC

452

19 Aug 2017

Securemonitoring

VIC

459

23 Nov 2017

Security Alarm Monitoring Service

426

18 Jun 2016

Security Control Room

VIC

455

18 Aug 2017

SMC Australia

QLD

416

07 Dec 2015

SMC Australia

NSW

445

10 Dec 2016

Spectus

450

12 Apr 2017

State Government Protective Security Service

QLD

427

18 Jun 2016

Telstra SNP Monitoring (Hamilton)

NSW

453

29 July 2017

Telstra SNP Monitoring (West Ryde)

NSW

431

13 Aug 2016

Ultimate Security & APS Monitoring Centre

NSW

456

16 Sep 2017

*The above-listed ASIAL Graded monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 â&#x20AC;&#x201C; 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to grading.

//SECURITY INSIDER

DEC 2015/JAN 2016

HOT PRODUCTS

MOBOTIX’S DYNAMIC 6MP INDOOR CAMERA FOR DEMANDING APPLICATIONS J J

Central Security Distribution > 1300 319 499 Web > www.centralsd.com.au

Mobotix have added to their dynamic indoor camera range with the introduction of the compact p25 indoor ceiling camera. Fitted with 6MP Moonlight sensor technology, the p25 is perfectly suited to demanding indoor applications with poor lighting conditions. Equipped with manual pan/tilt functionality, the p25 is quick and simple to install. This impressive feature provides the installer with the flexibility to easily direct the camera focus to a specific point in a room. Additionally, a wide range of day or night sensor options from distance telephoto (15°) through to Hemispheric (180°) . With video analysis tools such as MxActivitySensor and MxAnalytics and a host of other features including event recording and alarm notifications, the p25 is one of the most attractive video surveillance solutions in the market at the moment.

SCSI DTU3G/IP Lite J J J

Your connection to the DirectWireless Network

SCSI > 1300 555 570 Email > daleacott@securitycommunications.com Web > www.securitycommunications.com

The DTU3G/IP Lite is the most cost effective, reliable 3G alarm communicator the Australian Security Industry has ever seen. Using Dual-SIM 3G technology to communicate on both Telstra NextG & Optus 3G networks with IP backup & boasting a host of features, the DTU3G/IP Lite is sure to impress! Complimented by a 10 Year hardware warranty & 10 Year Mobile Network Compatibility Guarantee, the DTU3G/IP Lite leaves the competition for dead whilst giving your customers with the peace of mind they are covered... For the next decade! Join the 10s of 1000s of residences and commercial premises enjoying the hassle free, super reliable world of DirectWireless Alarm Monitoring.

THE T4000’S LITTLE BROTHER HAS FINALLY ARRIVED J J J

Inner Range Melbourne > +61 3 9780 4300 Email > IREnquiries@innerrange.com Web > www.innerrange.com

Boasting a lightweight price and a little less hardware without compromising on simplicity and performance. The T4000 Lite is fully packed with the features of the original T4000 Security Communicator, with a smaller price tag it is the ideal solution for installations where the T4000 is being powered from an existing batterybacked alarm system. The T4000 lite is compatible with most alarm panels and simply connects to the panel via its telephone port, eliminating the need for a dedicated alarm panel phone line connection to the street. The T4000 Lite handles all alarm communications via its Ultra-fast 3G dual SIM and 10/100 Mbps Ethernet polled communications paths.’

SECURITY INSIDER

DEC 2015/JAN 2016// 39

HOT PRODUCTS

MEGAVIDEO® FLEX REMOTE SENSOR IP CAMERAS J J J

Arecont Vision > 877.CAMERA.8 Email > apac.sales@arecontvision.com Web > www.arecontvision.com

The MegaVideo Flex remote sensor tethered IP camera delivers 1080p, 1080p WDR, 3-megapixel, 3-megapixel WDR, or 5-megapixel resolutions. The camera sensor and main unit can be connected via a USB cable up to 40 feet in length. Threaded washers screw in from both sides to secure the sensor and optional IR LED units to a wall or bracket. Other features include remote focus, true day/night, onboard storage, and IP66 weather resistant housing.

KEEP YOUR FIELD STAFF WITHIN EASY REACH J J J

*Offer is only valid for new simPRO Enterprise customers who are ASIAL members.

simPRO > 1300 139 467 Email > sales@simpro.com.au Web > www.simprogroup.com/au

When your staff are in the field, they should always be within easy reach. simPRO Connect allows you to stay connected and keep your entire system up-to-date with real-time on-site reporting. The simPRO Connect App is an out-of-office extension of simPRO. It runs on tablet sized devices & smartphones. Connect enables staff in the field to update times, materials and details used for each job. Imagine the time you can save with field staff generating invoices & receipts on the spot. Client has more work for you next time? Great! Create new jobs & quotes there & then. *ASIAL members receive 20% off the initial cost and 10% off ongoing costs of simPRO Enterprise. *ASIAL members also receive one free simPRO Connect licence with every Enterprise licence.

MORPHO BIOMETRICS INTEGRATION TO INNER RANGE’S INTEGRITI SYSTEM J J

Central Security Distribution > 1300 319 499 Web > www.centralsd.com.au

CSD have recently added the Morpho Biometric Finger Print readers to their product range. Further developments between Morpho and Inner Range has seen a simple integration completed that allows the Morpho software application called “Morpho Manager” to extract the user data base out of Integriti Pro. In the Morpho Manager software this process is called a “Bio Bridge”. In order for the “Bio Bridge to communicate with the Integriti user database the Integriti XML Read Licence needs to be added to the Integriti Professional software application. Essentially this license allows a third party software application (Morpho Manager) to directly read data from the Integriti Pro database. In the case of integration to Morho Biometric readers this eliminates the need for duplicate user data entry into two programs, Morpho Manager and then to Integriti Pro.

//SECURITY INSIDER

DEC 2015/JAN 2016

HOT PRODUCTS

PATRIOT 6 ALARM MONITORING SOFTWARE FROM PATRIOT SYSTEMS J J J

Inner Range Melbourne > +61 3 9780 4300 Email > admin@innerrange.com Web > www.innerrange.com

Patriot alarm monitoring software employs cutting edge technology to deliver a versatile, state of the art monitoring package. The combination of features, design and functionality sets Patriot apart from competing products. Monitoring stations worldwide are converting to Patriot. Whether your Central Station monitors 100 clients on a single workstation or more than 500,000 on 50 workstations, Patriot will exceed your expectations. Patriot offers the combination of power, flexibility and ease of use that will appeal equally to operators, supervisors and station management. Its modern user interface makes CMS operation intuitive and simple. Contact Inner Range Melbourne: www.innerrange.com

STORNEXT – LOWERING STORAGE COSTS FOR SURVEILLANCE VIDEO J J J

Quantum Australia > 1800 999 285 Email > ANZsales@quantum.com Web > www.quantum.com

Storage is at the foundation of today’s new video surveillance infrastructure. Quantum StorNext solutions deliver an intelligent, scalable storage platform that powers the new video surveillance and physical security workflow. Remove racks filled with silos of storage, hit your retention times, and reduce storage costs in your project by 50% with a Quantum StorNext solution. StorNext is a Milestone certified storage platform, works well with all major VMS solutions and scales from 30TB to petabytes. Learn more: Quantum Australia 1800 999 285 or ANZsales@quantum.com

MICRODOME® G2 IP CAMERAS J J J

Arecont Vision > 877.CAMERA.8 Email > apac.sales@arecontvision.com Web > www.arecontvision.com

The MicroDome® G2 multi-megapixel camera series delivers 1.2-, 1080p, 3-, or 5-megapixel resolutions. These true day/night cameras are available with a choice of lenses 2.8mm, 4mm, 6mm, 8mm, 12mm, and 16mm options. With a day/ night mechanical IR cut filter this camera is ideal for applications with challenging lighting conditions, regardless the time of day. The MicroDome® G2 megapixel IP camera series is available in an indoor, in-ceiling housing or in a surface mount IP66 rated version for indoor and outdoor applications. MicroDome® G2 megapixel IP cameras deliver professional surveillance, with ease of installation and set-up, for a variety of network surveillance requirements. The remote focus module allows users to simply click “Short-range Focus” or “Full-range Focus” saving installers time and end users money—an easy return on investment.

SECURITY INSIDER

DEC 2015/JAN 2016// 41

ASIAL NATIONAL CALENDAR OF EVENTS 2016 24 February 2016 | NSW Industry Breakfast Briefing

1 June 2016 | QLD Industry Breakfast Briefing

Time: 7.30am-9.00am

Venue: Holiday Inn, Parramatta

Venue: Hillstone St Lucia, Brisbane

Price: $50 (Member), $60 (Non-Member)

Price: $47.50 (Member), $57.50 (Non- Member)

25 February 2016 | VIC Industry Breakfast Briefing

20-22 July 2016

Time: 7.30am-9.00am

Security 2016 Exhibition & Conference

Venue: Batmanâ&#x20AC;&#x2122;s Hill on Collins, Melbourne

Venue: Melbourne Convention & Exhibition Centre

Price: $50 (Member), $60 (Non-Member) 16 March 2016 | QLD Industry Breakfast Briefing

4 August 2016 | SA Industry Breakfast Briefing

Time: 7.30am-9.00am

Venue: Hillstone St Lucia, Brisbane

Venue: Sebel Playford Hotel, Adelaide

Price: $47.50 (Member), $57.50 (Non-Member)

Price: $47.50 (Member), $57.50 (Non- Member)

17 March 2016 | SA Industry Breakfast Briefing

5 August 2016 | WA Industry Breakfast Briefing

Time: 7.30am-9.00am

Venue: Sebel Playford Hotel, Adelaide

Venue: Hotel Northbridge,Perth

Price: $47.50 (Member), $57.50 (Non-Member)

Price: $47.50 (Member), $57.50 (Non- Member)

18 March 2016 | WA Industry Breakfast Briefing

31 August 2016 | NSW Industry Breakfast Briefing

Time: 7.30am-9.00am

Venue: Hotel Northbridge,Perth

Venue: Holiday Inn, Parramatta

Price: $47.50 (Member), $57.50 (Non-Member

Price: $50 (Member), $60 (Non- Member).

6 April 2016 | ACT Industry Breakfast Briefing

7 September 2016 | QLD Industry Breakfast Briefing

Time: 7.30am-9.00am

Venue: Premier Belconnen

Venue: Hillstone St Lucia, Brisbane

Price: $47.50 (Member), $57.50 (Non-Member)

Price: $47.50 (Member), $57.50 (Non- Member)

7 April 2016 | TAS Industry Breakfast Briefing

12 October 2016 | ACT Industry Breakfast Briefing

Time: 7.30am-9.00am

Venue: Hobart Function Centre

Venue: Premier Belconnen

Price: $47.50 (Member), $57.50 (Non-Member)

Price: $47.50 (Member), $57.50 (Non- Member)

5 May 2016 | VIC Industry Breakfast Briefing

13 October 2016 | TAS Industry Breakfast Briefing

Time: 7.30am-9.00am

Venue: Batmanâ&#x20AC;&#x2122;s Hill on Collins, Melbourne

Venue: Hobart Function Centre

Price: $50 (Member), $60 (Non-Member)

Price: $47.50 (Member), $57.50 (Non- Member)

26 May 2016 | NSW Industry Breakfast Briefing

20 October 2016 | Australian Security Industry

Time: 7.30am-9.00am

Awards for Excellence / Outstanding Security Per-

Venue: Holiday Inn, Parramatta

formance Awards | Time: 7.00-10.30pm Location:

Price: $50 (Member), $60 (Non-Member)

Westin Hotel, Martin Place, Sydney

Interested in sponsoring an ASIAL event? Email advertising@asial.com.au