Security Insider January-March 2022 by ASIAL

Vol.28 | Issue 1 | January–March 2022

THE MAGAZINE FOR SECURITY PROFESSIONALS

2021

#SECURITYAWARDS WINNERS

IN THIS ISSUE

Page 20

NEW ASIAL WEBSITE AND MEMBER PORTAL

2021 RIDING THE WAVE

UTILISING YOUR SECURITY SYSTEM TO GET BACK TO BUSINESS

WHY IS THE BHP MANDATORY VACCINATION CASE IMPORTANT FOR THE SECURITY INDUSTRY?

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A DV E RT ORIAL

SOLID PROTECTION AON & ASIAL Combined Security Liability

AON aims to meet the needs of security businesses. We have an in-depth knowledge of the risks associated and the insurance programs required to help reduce your exposure. The difference is clear, speak to Michael Pham your AON Relationship Manager for ASIAL Members for an obligation free quote and get the peace of mind you deserve. Michael Pham AON Security Client Manager 02 9253 7326 Michael.pham@aon.com

GENERIC SECURITY LIABILITY • Standard $10 Million Public & Products Liability • Significant excess for contractor and or sub-contractors ($25,000) • Exclusion for use of guns and dogs • No cover for Financial Loss • Loss of Keys not included • Loss of Money not included • No Cover for Cash In Transit / Cash in Safe • Limited Business Activity available to be covered.

AON & ASIAL POLICY HIGHLIGHTS Designed specifically for security organisations and Approved by the Australian Security Industry Association

, nt Product

APRA (Australian Prudential Regulation Authority) authorised insurer – Liberty International Underwriters. Tailored Business Activity to capture your risk associated to your unique security activities Financial Loss Liability (Errors & Omissions) is Automatically included up to $2,000,000 Loss of Keys Cover Automatically included up to $500,000 Loss of Money Cover Automatically included up to $100,000 Cover for the use of guns and dogs automatically included $1,000 excess for crowd control/assault claims, our competitors impose a $5,000 excess for claims of this nature No injury to contractors/sub-contractors excess, otherwise known as worker to worker excess, our competitors impose a $25,000 excess for claims of this nature Civil Liability Professional Indemnity included as an optional extension Statutory Fines & Penalties included as an optional extension Cover for Cash in Transit / Cash in Safe optional extension

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Contents Vol.28 | Issue 1 | January–March 2022

NEW ASIAL WEBSITE AND MEMBER PORTAL

16 13 LABOUR HIRE AUTHORITY TO TACKLE SHAM CONTRACTING IN VICTORIA

2021 RIDING THE WAVE

UTILISING YOUR SECURITY SYSTEM TO GET BACK TO BUSINESS

04 PRESIDENT’S MESSAGE

BHP MANDATORY VACCINATION CASE

06 ASIAL TO PUBLISH NEW REFERENCE MANUAL ON VIDEO SURVEILLANCE

ASIAL NEW MEMBER LISTING

ASIAL MEMBER RECOGNITION PROGRAM

ASIAL GRADED SECURITY MONITORING CENTRES

2022 ASIAL EVENTS CALENDAR

08 USE OF THE ASIAL LOGO 10

CONGRATULATIONS TO C.R. KENNEDY

20 2021 AUSTRALIAN SECURITY INDUSTRY AWARDS WINNERS

ASIAL STRATEGIC PARTNERS

rsonal needs, r the relevant Product

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 3

Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585

President’s Message Goodbye 2021 and hello 2022, which I am confident will be a much brighter year for everyone, especially the industries which faced long-term closures, resulting in many losing their jobs. For the most part, the security industry has weathered the storm and responded to the COVID threat with the introduction of new technologies and services to customers. Economic outlooks by the Reserve Bank of Australia state the economic recovery is underway and GDP is forecasted to grow by 5 ½ per cent over 2022 and unemployment between 4-5 per cent. These economic indicators will provide individuals and businesses greater confidence as we start to see widescale return to the workplace, resulting in increased spending across many industries. Specific to the security industry, we should also expect growth in all sectors as demand for residential, commercial and industrial construction grows, as well as an increased demand for security related service activities. Subject to unforeseen government lockdowns, 2022 will see a return to face-to-face networking events organised by ASIAL, including our industry breakfast briefings, industry awards, conference and exhibition. It has been a long two years and while virtual events have filled the gap, we are looking forward to meeting faceto-face again. As I travel around the country, I look forward to meeting as many of you as possible, to build on the feedback from the recent member survey and hear your thoughts on how we can improve the level of service provided to members. Hopefully by now, every member has had a chance to read the Security 2025 research report, which detailed where the industry is today and where it needs to be by the year 2025. At the heart of the Report’s findings, is the need for government, industry and customers to work together to effect meaningful change. The security industry will play a vital role in responding to future threats and challenges we face as a country. Which is why a professional, well-trained security workforce, where nationally consistent standards are enforced,

Tel: 02 8425 4300 | Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher

where there is a strong culture of compliance and governance and where technological innovation is embraced will be vital to achieving this. There is a clear need for shared ownership by government, customers and the Security Industry to achieve meaningful change. During the coming year, ASIAL will re-double its efforts to advocate for greater professionalism and national consistency to ensure we raise the standing of our industry. Over the coming year, the Association will be launching a number of new member benefits and services, including discounted access to Australian Standards and a new ASIAL app, where members will be able to access a range of member services and be notified of the latest updates. Mobile accounts for over half of web traffic worldwide and is expected to continue to be the way we access the internet. On numerous occasions over recent months, I have flagged the need to encourage greater female participation in our industry. Over the coming year, we will embark on a range of initiatives to promote greater female participation in our industry. Over recent years, I have seen firsthand one of the limitations to growth in our industry, the lack of suitable and available people, from protective services through to electronics and everywhere in between. As an industry, there is much more we can do to promote the career opportunities and pathways on offer in our industry, including to women. For its part, ASIAL will launch an online careers in security resource in the coming months to assist job seekers in understanding the career opportunities, requirements and renumeration available in the security industry. Until next time, thanks for supporting ASIAL, let’s continue to play our part in keeping ‘A safe and secure Australia’.

Editor Bryan de Caires Editorial Enquiries communications@asial.com.au Advertising Marketing Communications advertising@asial.com.au Graphic Design + Digital Mitch Morgan Design 0402 749 312 mitch@mitchmorgandesign.com www.mitchmorgandesign.com Editorial Contributors Dean Matheson and Chris Delaney Print + Distribution CMYKHub Pty Ltd Published quarterly Estimated readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases can be emailed to: communications@asial.com.au. Internet references in articles, stories and advertising were correct at the time of printing. ASIAL does not accept responsibility for leading views. Copyright©2021 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription-based publication, rates and further details can be found at www.asial.com.au.

NEXT ISSUE: APRIL-JUNE 2022 Printed ISSN 1442-1720 Digital ISSN 2207-8282

John Gellel President

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17-19 AUGUST 2022 | ICC SYDNEY

A New Way to Connect

The inaugural Security Industry Forum this 23 March 2022, offers you a unique opportunity to get your brand exclusive exposure to Victoria’s key security buyers and maintain your brand presence year-round. FIND OUT MORE AT:

securityexpo.com.au/exhibit/ security-industry-forum/

Grow your brand potential at Australia’s leading industry event For over three decades the Security Exhibition & Conference has been the most established and respected trade event for the security industry in Australia, bringing together the full spectrum of manufacturers, distributors, security professionals and end users. Position your business and amplify your brand among the industry’s most powerful influencers. Network with the most established names, discover the latest technology and create profitable opportunities.

CONTACT THE TEAM P 1300 DIVCOM (1300 348 266) E securityexpo@divcom.net.au W securityexpo.com.au

SCAN TO FIND OUT MORE

BOOK A STAND securityexpo.com.au

#Security22 SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 5

INDUST RY NE W S

REVIEW OF VICTORIA’S PRIVATE SECURITY INDUSTRY The Final Report on the Review of Victoria’s Private Security Industry makes 21 recommendations for change. Some of the changes, such as updating and streamlining the licensing scheme, will require legislative change, whereas others, such as increased oversight of training quality and some industrial relations initiatives will not. MORE INFO engage.vic.gov.au/private-security-review-2020

ASIAL ADVERTISING CAMPAIGN IN THE NEWS LTD SUITE OF NEWSPAPERS TAKES A BITE ASIAL advertisements peppered across all NEWS Ltd newspaper websites commencing in November 2021, have attracted almost 100,000 views. The ads are accompanied by a feature article about the many and varied opportunities available in the security industry and the longterm career opportunities for those seeking rewarding and interesting work. This is the second in a series of six such campaigns being conducted by ASIAL commencing in October 2021 and concluding in June 2022. ASIAL is planning an expanded program of activities in 2022-23, part of a continuing strategy to address issues of importance to the nation and the industry as identified in the Security 2025 Report.

ASIAL TO PUBLISH NEW REFERENCE MANUAL ON VIDEO SURVEILLANCE SYSTEMS BY VLADO DAMJANOVSKI

Following on from the international success of previous editions, ASIAL is working with renowned CCTV expert Vlado Damjanovski to prepare a new reference manual on IP video surveillance systems and CCTV technology. The new manual will cover everything from the basic concepts, video management software and cloud concepts, through to video analytics with artificial intelligence, the new AS/NZS 62676 standards, compression algorithms, thermal imaging and much more. The new manual will be available for purchase in the second half of 2022. More Info: security@asial.com.au

EMPLOYER INCENTIVES TIME IS RUNNING OUT As an employer of an Australian apprentice, you may be eligible for financial assistance from the Australian Government to help with training, hiring, and retaining an apprenticeship. MAS National is an Australian Apprenticeship Support Network Provider that can assist members in offering an Apprenticeship or Traineeship pathway to meet their workforce development needs. Time is running out, to be eligible you need to engage an Australian Apprentice or Trainee between 5 October 2020 and 31 March 2022. More Info: security@asial.com.au

ACCESSIBILITY AND AFFORDABILITY OF INSURANCE The Insurance Council of Australia (ICA) has established a Business Advisory Council with the aim of working through practical solutions to insurance availability and affordability issues, most particularly for professional indemnity, public liability, and business interruption cover, at an industry sector level. As part of this process, the ICA is seeking feedback from security providers experiencing difficulties in accessing insurance cover. ONLINE FEEDBACK FORM forms.office.com/Pages/ResponsePage.aspx?id=eLnCi5cdGEyWRqyMJ31v_ QoItjnWz7lAiaLocxtRNm5UQVNIWUZSNDBISjdNTTlJUDlXRDJOQk5DTS4u

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INDUST RY NE W S

USE OF THE ASIAL MEMBER LOGO YOUR MARK OF DISTINCTION Membership of ASIAL is your mark of distinction, with many tenders now requiring ASIAL membership as a requirement of tendering. All full financial corporate members can use the ASIAL member logo on promotional materials, including advertising, websites, business cards and vehicles. Use of the ASIAL member logo provides you with a point of difference from your competitors and demonstrates your commitment to professionalism. In addition to the ASIAL member logo, we also offer special ASIAL member logos based on the length you have been an ASIAL member. THESE INCLUDE

SECURITY EXHIBITION &CONFERENCE BACK IN 2022

• Bronze (6-10 years) • Silver (11-15 years)

• Gold (16-24 years) • Platinum (25 years +)

To receive the ASIAL Member logo please contact marketing@asial.com.au

Australia’s premier security event, the Security Exhibition & Conference will be held at the ICC Sydney from the 17th-19th August 2022. The conference will deliver high calibre speakers and topics of vital importance to the security industry. The Security 2022 Gala Dinner – the industry’s night of nights, will provide an opportunity for the industry to reconnect and network after a three-year break. It will also provide an opportunity to see in person the latest security products, innovations and technologies at Australia’s premier security event. ASIAL members are eligible to discounted exhibition space.

A NEW WAY TO INVOICE IN THE NEW YEAR EInvoicing is a new fast and easy way to automatically send and receive invoices in your software. It doesn’t rely on email and attachments, such as PDF files. Benefits of eInvoicing include: • saving time and money by reducing manual data entry, as invoices appear in your software, ready to be paid • not having to fix errors, or chase missing information or lost invoices • getting paid faster, improving your cash flow • reducing the risk of scams and fraud • supporting the environment by reducing printed records. Talk to your preferred software provider or trusted adviser about how to get started. There are a number of ‘eInvoicing-ready’ products available, including free or low-cost solutions. EInvoices are transmitted securely by approved ATO service providers. Although the ATO administers the network, they can’t access or view your invoices.

MORE INFO asial.com.au/Security2022

MORE INFO business.gov.au/finance/payments-and-invoicing/e-invoicing

AUSTRALIAN STANDARD AS/NZS 2201.2 INTRUDER ALARM SYSTEMS

PART 2: MONITORING CENTRES AS/NZS 2201.2 Intruder alarm systems, Part 2: Monitoring centres is currently at finalisation ballot stage. Subject to any changes, the new standards will be released in February 2022.

ASIAL COVID ADVICE FOR MEMBERS ASIAL members are reminded that during these challenging times, with worker requirements and vaccination rules continually changing, that free access to advice on COVID related industrial relations, compliance, licensing or regulatory matters is available through ASIAL’s team of experts.

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MORE INFO 1300 127 425 or email security@asial.com.au

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SEC URI T Y I N SI DER | JANUARY–MAR CH 2 02 2 9

I NDUST RY NE W S

2022 AUSTRALIAN SECURITY INDUSTRY AWARDS A TIME TO SHINE The prestigious Australian Security Industry Awards will once again celebrate and acknowledge security professionals who have excelled on the 19th October 2022 at Doltone House Sydney. This is an opportunity to recognise exceptional companies and individuals in our industry. Organised by ASIAL, the 26th annual Australian Security Industry Awards for Excellence will be held in conjunction with the 7th annual Outstanding Security Performance Awards (the OSPAs) and the 11th annual Australian Security Medals Awards. The MC for the evening is Peter Berner, stand-up comedian, broadcaster, TV host, corporate speaker and entertainer.

CONGRATULATIONS TO NEW PLATINUM MEMBER C.R. KENNEDY Congratulations to Phil Viggiano, General Manager, Electronic Security Division of C.R. Kennedy & Company Pty Ltd who recently received the ASIAL Platinum Certificate of recognition, celebrating C.R. Kennedy’s 25 consecutive years as a highly respected ASIAL member.

More Info: marketing@asial.com.au

UPCOMING ASIAL INDUSTRY BREAKFAST BRIEFINGS QLD | 9 March 7.30-9.00am, Hillstone St Lucia, Brisbane Among those who will address the upcoming ASIAL Industry Breakfast Briefing include Outstanding Female Security Professional award recipient Eliza Thorn, Manager Queensland, Northern Territory and Pacific at Intelligent Risks. NSW | 16 March 7.30-9.00am, Rydges Hotel, Parramatta Cameron Smith, Director, Security Licensing & Enforcement Directorate, NSW Police will provide a Regulatory and Licencing Update at the NSW Industry Breakfast Briefing. VIC | 17 March 7.30-9.00am, Batman’s Hill on Collins, Melbourne Among those who will address the meeting include Superintendent Dan Trimble and Inspector John Cahill, Licensing Regulatory Division, Victoria Police and Natalie Wakefield, Director, Complex Harms Taskforce, VIC Labour Hire Authority.

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LIFELINE FOR MAJOR EVENTS IN NSW Organisers of major events and festivals that have been cancelled or significantly disrupted by COVID Public Health Orders will be supported by funding through the NSW Government’s Event Saver Fund. Premier Dominic Perrottet said the funding was a critical lifeline for major event organisers who have had to cancel, postpone or vary their events, providing them the financial security and certainty to plan and deliver their future events in NSW. “Major events are a key economic driver that create thousands of jobs across the state. The Event Saver Fund will ensure that organisers aren’t left high and dry as we work through this latest phase of the pandemic and sends a strong signal that the Government is here to support business,” Mr Perrottet said. Treasurer Matt Kean said the funding was recognition of the important impact major events have on driving tourism as well as on the broader NSW economy. “Festivals and major events are huge drawcards and they have been significantly disrupted by the latest Omicron wave of COVID-19,” Mr Kean said. “It is vital we provide them the support they need when their event is impacted by a Public Health Order. That is exactly what this funding commitment does.” Major event organisers will be able to pay suppliers, staff and recover other costs where an event is cancelled or significantly disrupted as a result of public health orders imposed as a response to the COVID-19 pandemic. More Info: create.nsw.gov.au

New super laws – and why they’re important for you

Stapling – good news for workers The Australian Government has introduced super reforms for the 2020 – 2021 budget, called ‘Your Future, Your Super’. With these new laws, they expect to save Australians $17.9 billion over 10 years*. Part of the reforms is the introduction of ‘super stapling’, which refers to how your nominated super account is attached (‘stapled’) to you. Previously, if you changed jobs, your new employer could set up a super account for you with their default super fund, which may be a different fund from yours. Now, with stapling, employers are generally required to pay your super into your existing stapled account. The idea behind stapling is to prevent people from having multiple super accounts, paying multiple fees and insurances.

The forecast over ten years is that stapling will reduce multiple accounts by 2.1 million, saving workers about $2.8 billion in duplicate fees, insurance and lost earnings*.

Choose your account The introduction of super stapling makes it even more important for you to actively choose a super fund best suited to your circumstances and needs.

To chose the super fund that your employer contributes to, simply speak to them about how you can advise your nominated super account. If you start with a new employer on or after 1 November 2021 and don’t choose a fund, your employer will generally pay your contributions to the account that has been stapled to you.

Comparing super fund performance As well as the introduction of stapling with ‘Your Future, Your Super’, the YourSuper Comparison Tool has been introduced. This tool could help you see how your super fund is performing, and choose a well-performing fund. By changing from an under-performing fund to a well-performing fund: › A working Australian in their 20s could have around $87,000 more when they retire* › A 50-year-old working Australian could have around $60,000 more when they retire* It’s good to see the benefits these changes will bring to employees across Australia. For members who choose for their super, you can be confident you’re with one of Australia’s top performing funds^. Our goal will always be to help you achieve your best retirement outcome.

To read more, please visit australiansuper.com/superannuation-articles

*Your Future, Your Super – Reforms to make your super work harder for you. ^AustralianSuper Balanced investment option compared to the SuperRatings Fund Crediting Rate Survey - SR50 Balanced (60–76) Index to 30 September 2021. Returns from equivalent investment options of the ARF and STA super funds are used for periods before 1 July 2006. Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. This document has been prepared and issued in December 2021 and is subject to change. This article may include general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision consider if the information is right for you and read the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at australiansuper.com/tmd AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

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Important information – The Target Market Determination for NobleOak’s Premium Life Direct insurance is available on our website www.nobleoak.com.au/target-market-determination *Discount Information - ASIAL members are entitled to a 10% discount (which remains for the life of the cover) on NobleOak’s Premium Life Direct standard premium rates on term Life Insurance cover. **The bonus $20,000 Life Cover offer applies for all applications with a minimum of $200,000 of Life Cover sum insured received before 31 March 2022. This offer is available once only per new customer and may not be used in conjunction with any other offer. If you make an application before 31 March 2022 and your application is accepted, then you will receive a bonus $20,000 Life Cover on a minimum of $200,000 of Life Cover. ^NobleOak awards information found at https://www.nobleoak.com.au/award-winning-life-insurance/ #Feefo rating based on 240 service ratings over the past year (as at 17 January 2022). Legal statements. Premium Life Direct is issued by NobleOak Life Limited ABN 85 087 648 708 AFSL No. 247302. Address: 66 Clarence Street, Sydney NSW 2000. Phone: 1300 108 490. Email: sales@nobleoak.com.au. Cover is available to Australian residents and is subject to acceptance of the application and the terms and conditions set out in the Premium Life Direct Product Disclosure Statement (PDS). This information is of a general nature only and does not take into consideration your individual circumstances, objectives, financial situation or needs. Before you purchase an Insurance product, you should carefully consider the PDS to decide if it is right for you. The PDS is available by calling NobleOak on 1300 108 490 or from www.nobleoak.com.au. Clients should not cancel any existing Life Insurance policy until they have been informed in writing that their replacement cover is in place. NobleOak cannot provide you with personal advice, but our staff may provide general information about NobleOak Life Insurance. By supplying your contact details, you are consenting to be contacted by NobleOak, in accordance with NobleOak’s Privacy Policy.

S E C URIT Y FE ATU RE

LABOUR HIRE AUTHORITY TO TACKLE SHAM CONTRACTING IN VICTORIA Victoria’s labour hire licensing body is tackling sham contracting across all sectors of the labour hire industry, including security. Sham contracting is one of the most commonly used illegal practices in the labour hire and other industries. It is used by some businesses to unlawfully reduce labour and taxation costs. In addition to being exploitative to workers, sham contracting provides businesses with an unfair competitive advantage, making it harder for legitimate businesses to compete and win contracts. The Labour Hire Authority (the Authority) will provide educational material, available at the link below, to licensed labour hire providers in Victoria with unusually high numbers of independent contractors. Providers who believe they may have misclassified their workers will have the opportunity to correct any issues, and the Authority will assist them to ensure they comply with the law moving forward. Where providers maintain they have properly classified their workers as independent contractors, further information may be requested to assess compliance with legal obligations applicable to independent contractors in a labour hire context (e.g. superannuation, PAYG, payroll tax).

The work also ties in with Recommendation 17 in the recently released Victorian Government Review of the Private Security Industry, which requires individuals operating as independent contractors to hold a business licence under the Private Security Act 2004. The Authority encourages all providers in the security industry to review their business practices and ensure all workers are correctly classified, and that they are compliant with all legal obligations owed to both employees and independent contractors.

THE AUTHORITY EDUCATION MATERIAL https://labourhireauthority.vic.gov.au/media/ tz5atkie/20211119_factsheet_provguidance.pdf

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A DV E RT ORIAL

TRENDING: MOBILE-FIRST TECHNOLOGY FOR SECURITY IS YOUR BUSINESS MOBILE-FIRST?

A mobile-first tech strategy involves implementing a mobile workforce management system to support your guards in the field. That support, combined with real-time information and reporting benefits you can instantly put into your clients’ hands, can be key to engaging and retaining your workforce, and winning and retaining business. While options of a mobile-first strategy may differ based on your specific needs, some key features you should look for include: 1. Mobile integration with real-time tracking technologies, like Bluetooth beacons or near field communication (NFC) tags. 2. Mobile access via an app for your field-based guards to review tasks from anywhere. 3. Automated reporting for your head office and your customers.

Benefits of a mobile-first strategy for security

You’re futureproofing your business

You’re proving adaptability

Gone are the days when paper-only processes are enough to satisfy your customers. Even if hard-copy files are hard to part with for your internal recordkeeping, your customers and potential customers want access to real-time information.

No two client locations look exactly the same, and different levels of visibility are required depending on SLA scope. With features like location tracking technologies and guard touring, mobile forms for data collection in the field, and virtual GPS perimeters around properties, you can gain visibility over your business, no matter the scope.

You’re taking accountability

You’re prioritizing guard well-being

Using mobile tools to support your command center, you’ll have a full view of your workforce and receive updates as they happen, from missed patrols to incidents and more

Mobile tools support guard safety Guards can easily signal duress and gain assistance. And, with configurable options, you can ensure other guards, supervisors, head office staff and clients alike are updated on incident developments in real-time.

Learn more about the benefits of mobile workforce management at teamsoftware.com/mobile-first.

14 SEC UR IT Y IN S IDE R | JA NUA RY – M A RCH 2022

Don’t get lost managing your security workforce. Keeping tabs on your guards is only half the challenge to maintaining a profitable and scalable security business. The other half? Keeping an eye on business-critical information that helps you operate eﬀiciently and improve performance, while reducing cost and risk.

See the who and where of your business in real time. With Lighthouse’s real-time positioning and live maps, you’ll know where your guards are at all times during all shifts using reliable technology options like GPS, NFC, QR Codes and Bluetooth Beacons. Continuous tracking also empowers you to quickly manage incidents and improve guard safety.

Deliver more to your customers, on time and on budget. From information on your clients, employees and locations to workforce schedules, rosters and plans, Timegate makes it easy to leverage all the right data at the right time and streamline your business operations and workforce management — using one core application.

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SEC URIT Y F E AT URE

EASIER AND FASTER ACCESS TO THE INFORMATION YOU NEED New ASIAL Website and Member Portal are coming soon In the coming months of 2022 a new ASIAL Member Portal will be launched. Featuring an enhanced user interface and dashboard, easier navigation and a new look website, plus much more. Over the past seven months, we have invested significant time and resources in developing a new and improved ASIAL Member portal to make it quicker and easier to access the information and resources you need. As we put the finishing touches to the portal, here is a sneak peek at some of what you can look forward to. 16 SEC U R IT Y IN S IDE R | JA NUA RY –M A RCH 2022

S E C URIT Y FE ATU RE

EASIER AND FASTER ACCESS EASIER NAVIGATION The new look dashboard with drop down menus will enable you to renew or manage your ASIAL membership with ease. You can check your membership status, update your contact details, download your membership certificate, access business templates, account balance, register for events, view your Continuing Professional Development points, plus much more.

FIND WHAT YOU NEED FASTER The enhanced navigation features a panel of most-used pages which will enable you to quickly access information directly from our home page. Similarly, for consumers, finding an ASIAL Member through our online directory has never been easier. To make things easier for you, licensing and regulatory information will be organised by state with further sub-menus allowing you to swiftly locate the specific information you are seeking.

SERVING OUR MEMBERS BETTER Providing easier and faster access to information and resources for our members has been the driving focus for development of the new ASIAL website portal. Access to comprehensive information and resources is now only a few key strokes away, whether you use your laptop, mobile phone or mobile device. Prior to the new ASIAL member portal going live, we will send you more detailed information and instructions on how to access the site. We look forward to sharing the new ASIAL member portal with you.

SEC URI T Y I N SI DER | JANUARY–MAR CH 2 02 2 17

A DV E RT ORIAL

SECURECY HAS CHANGED THE GAME Managing Security deployments at events and stadiums is a wild beast. Casual workforces, fluctuation and unpredictability of events, frequent deployment changes, high compliance requirements and contractor management all add to the challenge. The team at Securecy has worked closely with some of the largest security providers and venues to create a fully digital workflow to completely revolutionise the way security deployments are managed at events and stadiums. Events can be created within the roster, which ‘silos’ rostering, communications and very importantly timesheets. Deployment spreadsheets can be imported, maintaining all critical data including roles, positions, start and end times, shift notes and second deployments. There is also very sophisticated contractor management, including automatically separated timesheets. One of the most important features of Securecy’s event and stadium module is the fully compliant, digital supervised sign on process. And with Securecy’s resource module, assets like uniforms and radios can be allocated to guards at sign-on quickly and easily. Resources are automatically logged and if resources aren’t checked back in at sign-off, the detailed resources log will show all outstanding assets. It’s so much quicker and more efficient than traditional manual sign on and can be easily scaled by adding devices. The largest sign-on through Securecy is approximately 700 guards for just one event. AIG Security uses Securecy for Marvel Stadium as well as many other events and venues in Melbourne.

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“Securecy has made a huge improvement to our operation and has driven efficiency across all elements of our business - from rostering, compliance, communications and especially the digital sign on process. The responsiveness of the Securecy team and support availability means we have the confidence to meet the challenges of high-volume deployments. It also makes billing and payroll seamless. Securecy is a must for events and stadium security providers”. What’s even more exciting is our new feature - Stadium Manager. Stadium Manager allows the end user (stadium or event manager) to create the deployment directly from within Securecy. The deployment then automatically generates the roster for the master contractor to populate. It’s the last piece of the workflow puzzle - and it means no more spreadsheets! Securecy is proudly wholly Australian owned, and all development and support is in-house in Australia.

MORE INFORMATION www.securecy.com.au or call 1300 564 990.

sta tic • m ob i le pa t rol • e ve n ts/stad i ums • he althc are

security workforce management software

P Rostering P Time and attendance P Billing P Payroll integration P Digital sign-on register P Digital incident register P Compliance P Licence checking

P Automated inductions P Mobile patrol P Document management P Automated client reporting P Shift logs P Human resources P Staff communication P Task manager

Proudly 100% Australian Owned and Operated All support and development is in-house - in Australia.

1300 564 990

www.securecy.com.au solutions@securecy.com.au

25% off setup fee for ASIAL members

SEC URI T Y I N SI DER | APR IL–JUN E 2 02 1 19

SEC URIT Y F E AT URE

CONGRATULATIONS TO THE 2021 AUSTRALIAN SECURITY INDUSTRY AWARDS WINNERS Companies and individuals in the Australian security industry were recognised for their dedication, excellence and innovation on a national and international stage, at the 2021 Virtual Security Awards held 27 October.

Organised by ASIAL, the 25th Australian Security Industry Awards for Excellence was held in conjunction with the 6th Outstanding Security Performance Awards (the OSPAs) and the 10th Australian Security Medals Awards.

ASIAL WOULD LIKE TO ACKNOWLEDGE THE SUPPORT OF Lead Sponsor:

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Entertainment Sponsor:

S E C URIT Y FE ATU RE

CURITYAWARDS

2021 ASIAL AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE

Individual Achievement Protective Services

021 ustralian Security ndustry Awards Winner: Najibullah Mahdawi - Access Group Solutions

Winner: Saab Australia - Clarence Correctional Centre

Najib is part of the security team at the Dandenong Plaza. His measured response to life threatening situations at the Plaza has defused many situations. He also runs a community program for Afghani youth in the area.

Saab Australia delivered a state-ofthe-art security management system for a 1700 bed correctional centre in a remote location. Implementing a high degree of integration across all subsystems. One of the most complex undertakings in the history of Australia’s corrections sector.

Gender Diversity

2021 1 2020

This award was sponsored by

Integrated Security Solution over $100,000

This award was sponsored by

Electronic Security Installation over $100,000

Winner: Insurance Australia Group IAG’s security division (Cyber and Protective Services) aims to revolutionise the security industry through real, lasting, cultural change. Flexibility and professional development support and inspire women in the workplace.

Winner: Royal Eagle Security Services Royal Eagle Security Services have actively created a gender diverse team as a long-term initiative. Employing women in leadership roles and technical roles. The company is committed to the recruitment and training of a diverse workplace.

was ners will This beaward announced virtually sponsored by October 2021 at 3pm AEDT

Winner: Omnivision - Australian Government National Project Omnivision successfully completed a major integrated security upgrade across 9 sites with centralised control and one high security access card.

Winner: Securitas - Canberra COVID-19 Temporary Hospital

This award was sponsored by

The Canberra COVID-19 Temporary Hospital facility required a robust and detailed security setup not only for security but for the site to create flow for staff, patients and logistics. Securitas delivered the fast-paced project in 13 days by working on a 24/7 roster.

ter at asial.com.au/Awards21

rityAwards

ONSOR

Indigenous Employment

Product of the Year - Alarms ORGANISED BY

This award was sponsored by

Winner: Northern Protective Services

Winner: MCM Electronics - NEVERalone

Based in the Kununurra WA, NPS work closely with the indigenous community offering traineeship programs. One of their successful candidates has now gone on to be the Young Indigenous Ambassador for the Kimberley Region.

The NEVERalone is a 4G LTE GSM/ GPS personal emergency location and SOS alarm system. It can be used for Lone workers, Domestic violence and aged care reporting activations to monitoring centres.

AWARD CATEGORY SPONSORS

This award was MEDIA PARTNERS sponsored by

Continues over page >

INMENT SPONSOR

SEC URI T Y I N SI DER | JANUARY–MAR CH 2 02 2 2 1

1 0 021 1 020

Product of the Year - CCTV Camera ORGANISED ORGANISEDBY BY

MEDIA MEDIAPARTNERS PARTNERS

This award was sponsored by

Product of the Year - Physical Security

Winner: Bosch - FLEXIDOME multi 7000i

Winner: EZI Security Systems City Protector M40 & M50

Each camera has 4 independent When you need image sensors connected by one security insurance, IP address. In addition, the built-in contact an expert artificial intelligence takes data usage As the endorsed insurance broker to ASIAL since 2003, Aon understands your business. tosecurity a whole new level. These cameras Contact our dedicated team today for an obligation free alternative: are ideal Angelo Gannis for wide area coverage.

The EZI Systems extreme performance hostile vehicle barriers can be installed in a very shallow mount and offer fast removal if access is required. Arresting a 7200kg truck impact at 64kph in under 1 metre.

#SECURITYAWARDS 02 9253 8350 angelo.gannis@aon.com

aon.com.au/security

This award was sponsored by

© 2016 Aon Risk Services Australia Limited ABN 17 000 434 720 AFSL No. 241141 General Advice Warning The information contained in this advert is general in nature and should not be relied on as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. So before deciding whether a particular product is right for you, please consider the relevant Product Disclosure Statement or contact us to speak to an adviser. COM0350 1217

2021 Australian Security Industry Awards

Product of the Year - CCTV IP System/Solution ORGANISED BY

This award was sponsored by

Security Equipment Manufacturer / Distributor

Winner: Permaconn - Video Verification Service

Winner: Gallagher – Powerlink QLD

The Permaconn video verification service allows monitoring centre operators to quickly view relevant real time video events within their automation software when triggered by an alarm panel at the customers premises.

Since installing the Gallagher monitored pulse fence system and command centre across 32 utility sites, Gallagher’s ongoing professional support has ensured the success of the project.

This award was sponsored by

2021 OUTSTANDING SECURITY PERFORMANCE AWARDS (OSPAS) Outstanding Contract Security Manager/Director

Outstanding In-House security Manager/Director

Winner: Michael Joyce - Certis

Winner: Tony Keane - Australian Football League

Managing the Services Australia contract across 157 sites during the pandemic has been a challenge that Michael not only delivered on but identified key areas of improvement. This award was sponsored by

2021 1 2020

PARTNERS

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Winners will be announced virtually This award was 27 October 2021 at 3pm AEDT sponsored by

Tony is the Head of AFL Integrity and Security, during the Pandemic Tony’s role has been critical to the survival of the AFL business. Without his direction the AFL may never have completed the 2020 season.

Outstanding Female Security Professional

Outstanding Security Consultant

Winner: Eliza Thorn - Intelligent Risks

This award was sponsored by

Winner: Joe Saunders - Risk2Solution

Eliza has been an integral member of the IR team that coordinated the urgent evacuation of over 100 at risk Afghanis from Kabul during the recent crisis following LEAD SPONSOR AWARD CATEGORY SPONSORS the Taliban defeat of the elected This award was Government. sponsored by

ENTERTAINMENT SPONSOR

2 2 SEC UR IT Y IN S IDE R | JA NUA RY –M A RCH 2022

ORGANISED BY

Joe is the founder and National Practice lead for Violence Protection, part of the R2S group. He created the world’s first ISO 31000 aligned model for the MEDIA PARTNERS management and prevention of workplace violence.

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Outstanding Guarding Company

Outstanding Security Team Winner: Sydney Local Health District Security Team

Winner: Wilson Security From management to frontline, Wilson Security has built a culture of exceptional customer service, underpinned by an unwavering focus to protect the client, people and property.

The Sydney Local Health District Security team surged to cover the Homebush mass vaccination and testing clinics and hotel quarantine. All hospitals in the district needed to ramp up security numbers and maintain compliance to high standards which was no mean feat.

This award was sponsored by

Outstanding Security Partnership

Outstanding Security Training Initiative

This award was sponsored by

Winner: MSS Security / Tennis Australia

Winner: Technical Advanced Training

The global pandemic meant that delivering the security overlay for the 2021 Australian Open was the greatest challenge MSS Security has faced in 30 years of partnering at major sports events in Victoria.

Technical Advanced Training equips students with sound knowledge and exceptional training. The Education Departments performance indicator survey shows that TAT is a consistently high scorer for an RTO.

This award was sponsored by

2021 AUSTRALIAN SECURITY MEDALS FOUNDATION ASMF Australian Security Medal

ASMF Australian Security Medal of Valour

Winner: Robert Delaney

Winner: Clifford Hagart

Rob spent many years in the intelligence community. Rob’s leadership, drive and initiative achieved a long-standing collaborative relationship between the commonwealth and state police forces and an ongoing partnership with Australia’s largest joint counter terrorism team. Rob’s activity has featured service and initiative above and beyond the nominal requirements of duty.

Clifford is Security Manager at South Headland Square Shopping Centre in Western Australia. On Friday 1st of May 2020 a man went on a stabbing frenzy in and around the centre. Clifford bravely ran and confronted the man as he attacked a policewoman with a knife preventing that stabbing attack as he brought the aggressor down. Mr Hagart displayed extraordinary bravery, professionalism, and empathy during the violence and chaos.

ST JOHN SAVE A LIFE AWARDS Andrew Saxby

Assetlink

Sladjana Stanic

Crown Melbourne

Munir Mohammedseeid

SECUREcorp

Sukru Tarjan

Access Group Solutions

Sean Mortimer

SECUREcorp

Muhammad Waqas

Access Group Solutions

Rob Smits

SECUREcorp

Chaminda Perera

Access Group Solutions

Ali Raza

SECUREcorp

Yasir Saleem

Hamid Maafa

SECUREcorp

Hassan Shahzad

Julie Tsinaris

Certis Security Australia

MSS Security

Robert Wass

MSS Security Wilson Security

Daniel MacRae

Glad Group

Maurice Williams

Sekone Loane

Glad Group

Dipesh Sharma

Wilson Security Reddawn Security

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 2 3

I NDUSTRY NE W S

ASIAL’s Security Insider Podcast Series The ASIAL Security Insider Podcast series explores some of the issues and challenges facing the security industry.

EPISODE 58

EPISODE 59

The truth about COVID vaccines

The Future of Artificial Intelligence In Security

With Dr. Karl, one of Australia’s leading science commentators about COVID vaccines. Do you know everything you need to know to make an informed decision about getting the COVID vaccine?

With Professor Toby Walsh, Laureate Fellow, Scientia Professor of AI at the University of New South Wales, and Fellow of the Australian Academy of Science. Professor Walsh gives us a glimpse into the future potential for artificial intelligence in security.

Visit www.asial.com.au/asialpodcasts Subscribe on

Apple Podcasts 24 SEC U R IT Y IN S IDE R | JA NUA RY –M A RCH 2022

S E C URIT Y FE ATU RE

2021 RIDING THE WAVE Twelve months ago, the world was in a state of shock at how fast and how far the COVID-19 virus had spread and how dramatically it had impacted on our lives. The Security Industry was certainly no exception. And during 2021, COVID news, lockdowns and daily counts of new cases became almost commonplace. Everyone has had to adapt and again, the Security Industry has proven itself a match for any challenge COVID has thrown at us. Indeed, in spite of all the predictions and the general sense of gloom, as reported in the 2nd Annual ASIAL Security Industry Licensing Report, the Security industry has continued to grow since 2019. Continues over page >

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 2 5

SEC URIT Y F E AT URE

And the Security Industry’s public profile has steadily grown with nearly 100 mentions in national media – more than double the coverage of the previous year. This has been mostly in the national NINE Media press and the NEWS Ltd press, which constitutes 80% of Australia’s newspaper market. Nowadays some people optimistically look forward to a time when COVID and masks and lock-downs are all over and we can return to normal. Others have resigned themselves to the idea that this is “The New Normal” and that society, and our Security Industry with it, will need to continue to ride the wave.

Many Australians reported feeling unsafe online (41%), with fears of cybercrime, identity theft and other cyber attacks while using online banking, chatting on social media or online shopping. The findings of the ASCI appear slightly prophetic with the recent announcement by the Federal Government that all social media platforms will be required to monitor their users’ online content and make it available to security authorities. This in turn points to the predicted shift in the role of the private Security Industry in coming years.

INTERNATIONAL SECURITY OFFICERS’ DAY

CHANGING OF THE ASIAL GUARD In mid-2021, after nearly a decade as President, Kevin McDonald was succeeded in the ASIAL Board elections by John Gellel as President, who was joined by his Vice President, Rachaell Saunders. The new Leadership team were ready to articulate what they saw as priorities for the Security Industry. The ASIAL Board and organisation are renewing their efforts to address the labour shortage issue in the Security Industry, the increasingly important role women play in the profession and creating awareness and opportunities for security companies to tackle the pressing issues confronting the industry in coming years. To that end, in September 2021, they unveiled the Security 2025 Report, commissioned by ASIAL. The stark warning in the very frank report by the Australian Security Research Centre emphasises that Australian companies, governments and the Security Industry must work together right now and bring about crucial reforms if the country is to have the capability to meet key security threats in coming years. Security 2025 recommends the creation of a Security Industry Coordination Office within the Home Affairs Ministry to facilitate rather than direct achieving national regulatory uniformity. It also lays out twelve priority areas where the Security Industry can focus its attention, including how to boost the standing of the industry in Australian society, incentivise more qualified people to embark on a Security career, position the industry as a partner with Commonwealth Defence and Security forces and embrace and “own” emerging and nascent security technologies.

CONFIDENCE IN SECURITY (ASCI) In March 2021, the inaugural Australian Security Confidence Index (ASCI) was delivered, shedding light on the attitudes and feelings of Australians in all walks of life about their confidence in their security. More than a third of Australians (36%) said they feel unsafe during daylight hours, rising to 53% after dark with cybercrime top of the list of national safety concerns.

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Nowadays some people optimistically look forward to a time when COVID and masks and lockdowns are all over and we can return to normal.

One of the happiest events of 2021 was International Security Officers’ Day in July, which generated record media coverage and participation. Across the country, workplaces, individuals, Parliamentarians, friends and families joined the Security Industry in thanking Security officers for the great work they do. ASIAL placed feature articles in all the NEWS Ltd newspapers showcasing the kind of work Security officers do day-to-day and this was repeated in November across the NEWS Ltd network with another “hero” story.

MUTUAL RECOGNITION Throughout 2021, ASIAL continued the core business of pressing for regulatory reform with a constant stream of correspondence and meetings with Ministers and Regulators across the states/territories and the Commonwealth. The achievement of Automatic Mutual Recognition (AMR) was one major step in the right direction, because it sets up a formal, federal framework through which the states and territories can recognise the right of security companies to work across borders. Despite the compelling case presented by the Federal Government and the successful amendment of AMR in Commonwealth Law this year, some states and territories doggedly pursue self-interest at the expense of the Security Industry’s ability to operate freely

S E C URIT Y FE ATU RE

across borders. Although the industry has welcomed the leadership of the Federal Government, the major road block of state and territory entrenchment remains. For as long as the states and territories persist in imposing their own red tape and limitations on the Security Industry, ASIAL and leaders in the Security industry will continue to press for a modern, efficient and fair regulatory environment that treats all security companies equally. Only a uniform, nationally consistent regulatory environment can permit the Security Industry and the nation to meet the pressing challenges to our security in the years ahead.

A DIALOGUE WITH THE AUSTRALIAN DEFENCE FORCE In mid-2021, ASIAL opened a dialogue with the Australian Defence Force (ADF) about plans for general mobilisation. The Australian Military recognises the key role private security will play in the event of a national emergency and ASIAL has been identified by the ADF as a central contact point for the entire Security Industry as well as a provider of key insights and advice to the ADF for general mobilisation planning as it relates to domestic security provision. The ADF’s General Mobilisation Design Directorate is expected to begin consultation in 2022 with ASIAL with a view to incorporating private security providers into their planning.

A RETURN TO CONFERENCE - VIRTUALLY When the COVID emergency prevented the annual ASIAL Security Conference and Exhibition in 2020, many in the Security Industry were keen to find an alternative so that important connections between manufacturers, scholars and practitioners could be maintained. ASIAL innovated a virtual conference and exhibition, which was held in October. The theme for the 35th annual ASIAL Security Conference was ‘Security in Transformation’, highlighting the importance of an innovative, technologically advanced and competitive Security Industry in delivering improved security outcomes that are responsive to changing market needs.

As demand for security services grows, digital transformation and innovation is critical to the future industry’s development. Technologies such as video analytics, augmented reality, cyber security and robotics will become commonplace. Security providers will need to embrace change to remain competitive. A raft of Australian and overseas speakers from academia, big business, small business, the media and the military ranged over a suite of pressing issues of importance to the Security Industry and those who use it.

WHAT’S IN STORE FOR 2022 AND BEYOND? The 2nd Annual ASIAL Security Industry Licensing Report reflected the inherent strengths of the Security Industry. It showed for example that from 2019 to 2020, the total number of individual security licence holders increased 3.9% to 153,526 (up from 147,729 in 2019). NSW accounted for 36% of all individual security licence holders nationally and 45.6% of all Security Firm/Master Licence holders. However, the ACT, Tasmania and Western Australia also saw significant growth in individual licence numbers. It will be very interesting to look back over the year 2020-21 to track the industry’s growth in that period. But what does the future hold? In February 2022, ASIAL will again ask the Australian people how they feel about their security in a range of settings and compare that with the results from February 2021. The findings of the provocative Security 2025 report will inform plans to ready the industry to meet the challenges of the next few years and will no doubt prove a useful tool to security companies all over the country in their own planning and development. With Automatic Mutual Recognition (AMR) achieved, future opportunities to further reform the regulatory framework governing the Security Industry can be explored with the aim of bringing about more and more meaningful improvements in how the Industry is controlled by governments. And of course, there is COVID and recent news of the so-called Omicron strain. Clearly, the COVID saga has longer to run and our industry – along with the rest of Australia and the rest of the human race will have to learn, adapt and innovate so we can continue riding the wave.

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 2 7

SEC URIT Y F E AT URE

SMART, SAFE, AND SECURE Utilising your security system to get back to business By Dean Matheson

Gallagher’s Melbourne-based Technical Account Manager, Dean Matheson, shares his insights on how organisations can utilise the existing functionality that lies within their security system to support contactless experiences, smarter buildings, and improved capabilities for their employees and visitors.

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The past 18 months have brought significant change for many industries around the world. But it has also introduced some unique opportunities to transform how we work. With many Australian states now opening up, we’re seeing more organisations exploring how they can meet newly introduced compliances, better optimise their facilities, and ensure they can protect their staff and visitors through creating contactless environments. Amidst all of this change, many business owners are now asking themselves: ’How do we put these new behaviours into practice and what can my existing security system do to help us create a safe return to business, both now and in the future?’

MAXIMISE YOUR EXISTING SYSTEM Through the acceleration of access control technologies to support frictionless experiences and smarter buildings, the wider benefits of a physical security system are becoming more apparent for many businesses. “The COVID-19 pandemic has shown us that people are now expecting more from their everyday environments. Access control technology plays a key role in enabling people to work the way they want to through seamless automation and intelligence, and the best part is, this functionality is often readily available within their existing security system,” says Dean Matheson, Technical Account Manager for Gallagher. “With so much uncertainty around what the future may bring, spending money needlessly is not something many businesses can consider doing right now,” says Dean. “It’s important to remember that there’s so much you can do with your existing security system without needing to

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invest in new platforms, and by working with your manufacturer and integrator they can help you to understand what’s possible for the needs of your site.”

MEETING COMPLIANCE AND PROTECTING YOUR PEOPLE Being able to ensure people have the valid requirements to be on site has become a significant part of employee and visitor health and safety. In some cases where the risk of infection is higher, frequent employee testing is required to meet government compliance and to ensure business continuity. Through utilising competencybased tools in your access control system, businesses can manage compliancy requirements and employee access. “If you have a situation where you need to ensure employees and visitors have been tested or need to be vaccinated, rather than manually checking, you can enforce business policies at the door so that when someone badges, the system can validate entry to the site, and if they don’t comply, you can record why and prompt their next steps,” says Dean. “This functionality really speeds up the manual process, which is an area we are seeing increased demand from businesses and their employees. People want ease of access, remote onboarding, and tools to ensure they are compliant with regulations,” explains Dean. “These regulations are no doubt going to continue for some time, and we may even see new ones introduced in years to come, so it’s all about setting your business up for the future.”

MOVING TO MOBILE When implementing mobile technology as part of an integrated security system, it can transform the way a business manages their access control and simplify how people interact with their office space. “Some may question the cost and practicality of mobile access control, however it’s simple to operate, easy to deploy, and can also offer significant cost-savings,” explains Dean. “Not only that, as businesses navigate the challenges of limiting physical contact, mobile technology is a great way to manage credentials remotely for a contactless experience.” “This is a huge benefit for organisations managing a global team, as there’s nothing stopping you from onboarding someone with a mobile credential, anywhere in the world,” adds Dean.

OPTIMISING FACILITY USE A return to the workplace may look a little different to what many were used to before, with more businesses implementing a hybrid approach of mixed remote and in-office working. This approach can cause some uncertainty around how many people will be working from the office and when. A 2021 survey by The Committee for Sydney gave some insight and found that 51% of leaders expect that their employees will commute to the office for just three days a week, and 36% expect their staff will cluster their office days from Tuesday to Thursday. “For many businesses, the pandemic has forced a reconsideration of their overall office design; with many opting for agile working spaces, hot desking, or bookable office resources to optimise space, reduce office footprint costs, and encourage cross team collaboration,” says Dean. “Locker management systems are a popular option for these environments to provide teams with a secure place to store their belongings in lieu of being attached to a single desk space. We’ve also

seen businesses utilising system features that enable you to allocate people to desks across a certain timeframe. This provides a way for businesses to keep a record of where people sat each day, while also giving cleaners time to sanitise between people and provide staff with an extra layer of confidence that their space is safe.”

PREPARING FOR THE FUTURE Dean concludes: “When considering the move back into an in-person environment, there is a sense of hesitancy. Employers are picking up on this and want to do everything they can to make environments safe for everyone. There’s no one size fits all, so using a flexible security system that has the features and functionality within it to achieve what you need, both now and in the future, is imperative, “Now is the time to utilise the existing functionality within your security system in new and innovative ways to enable a safe return to business.”

About the Author: Dean Matheson, Technical Account Manager VIC, Gallagher. Dean has over 25 years’ experience in the security industry with 15 of those years as a Technical Account Manager with global security manufacturer, Gallagher. His understanding of complex security systems and desire to ensure a client’s unique needs are met with the right solution, has seen him involved in several large-scale projects across critical infrastructure, corrections, and university sectors.

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 2 9

INDUST RIAL RE L ATI ON S

Why is the FWC decision in the BHP Mandatory Vaccination Case important for the Security Industry? By Chris Delaney

In December 2021, a five-member Fair Work Commission Full (FWCFB) bench ruled that BHP failed to adequately consult with workers about mandatory vaccination at its Mt Arthur mine before announcing deadlines on site access. So what relevance has this to the security Industry? Simply stated, a lot. It is not just about whether it is lawful and/or reasonable for an employer to mandate COVID 19 Vaccinations. What it is really all about is how and what employers must do when considering the implementation of a policy that creates major change in the workplace. FWC President, Justice Iain Ross, Vice President Joe Catanzariti, Deputy President Tony Saunders and commissioners Alana Matheson and Bernadette O’Neill accepted the CFMMEU’s argument, that BHP’s communication with workers fell short of the requirements of its Enterprise Bargaining Agreement’s (EBA) consultation terms before announcing on October 7 that its workforce would have to be vaccinated by the end of January. Every Modern Award and every EBA has a Consultation Clause – most have provisions like this: Part of the Consultation Clause from the Security Services Industry Award 2020 Clause 27. Consultation about major workplace change 27.1 If an employer makes a definite decision to make major changes in production, program, organisation, structure or technology that are likely to have significant effects on employees, the employer must: a. give notice of the changes to all employees who may be affected by them and their representatives (if any); and b. discuss with affected employees and their representatives (if any): i.

the introduction of the changes; and

30 SEC U R IT Y IN S IDE R | JA NUA RY – M A RCH 2022

ii.

their likely effect on employees; and

iii.

measures to avoid or reduce the adverse effects of the changes on employees; and

c. commence discussions as soon as practicable after a definite decision has been made. 27.2 For the purposes of the discussion under clause 27.1 (b), the employer must give in writing to the affected employees and their representatives (if any) all relevant information about the changes including: a. their nature; and b. their expected effect on employees; and c. any other matters likely to affect employees. 27.3 Clause 27.2 does not require an employer to disclose any confidential information if its disclosure would be contrary to the employer’s interests. 27.4 The employer must promptly consider any matters raised by the employees or their representatives about the changes in the course of the discussion under clause 27.1 (b). 27.5 In clause 27 significant effects, on employees, includes any of the following: a. termination of employment; or b. major changes in the composition, operation or size of the employer’s workforce or in the skills required; or c. loss of, or reduction in, job or promotion opportunities; or

IN DUS T RIA L RE L ATIO NS

d. loss of, or reduction in, job tenure; or e. alteration of hours of work; or f.

the need for employees to be retrained or transferred to other work or locations; or

g. job restructuring. 27.6 Where this award makes provision for alteration of any of the matters defined at clause 27.5, such alteration is taken not to have significant effect.

WHAT EMPLOYERS SHOULD DO? 1

Develop policies affecting employees based on factual information, and in the case of mandating vaccination consider the requirements of Public Health Orders (where they exist), obligations under Work Health and Safety (WHS) legislation, the environment(s) in which work is performed and the impact the policy may have on employees.

Ensure that any information you rely on is relevant and current. Each of the States and Territories have different requirements at different times. Public Health Orders are dynamic and can change often.

WORK HEALTH AND SAFETY LEGISLATION WHS legislation is harmonised across most states and territories. When it comes to the primary duty of care, employers or a Person Conducting a Business or Undertaking – PCBU - must, so far as it is reasonably practical, eliminate risks to employees – and others where work is carried out - or take reasonable steps to minimise those risks. Under Work Health and Safety legislation consultation is required when identifying hazards, assessing risks and deciding on measures to eliminate or minimise those risks. In deciding how to eliminate or minimise risks, you must consult with your workers who will be affected by this decision, either directly or through their health and safety representative.

TELLING IS NOT CONSULTING What is of most importance here is the obligation to consult. Telling employees that they must follow an instruction that may have a significant or major effect on their workplace or continued employment may be reasonable and lawful but it won’t be if you fail to consult. “It seems to us that the most telling factor against a finding that the Site Access Requirement was reasonable is the failure by [BHP] to reasonably consult with the employees,” the FWCFB found. Absent of a Public Health Order, employers are generally allowed to mandate vaccines against the coronavirus only where they can show from a Work Health and Safety risk assessment, it is reasonable, taking into consideration all of the circumstances. Employers that make sound decisions based on professionally conducted risk assessments and conduct thorough consultation sessions with employees and their representatives – if any - should not feel vulnerable. The FWCFB said, “The reasonableness of a direction is a question of fact having regard to all the circumstances, which may include whether or not the employer has complied with any relevant consultation obligations; the nature of the particular employment; the established usages affecting the employment; the common practices that exist; and the general provisions of any instrument governing the relationship.”

Observe the consultation provisions in the applicable Award or EBA. Discuss your plans with employees and listen to and respond to any concerns they may have. Ensure new employee contracts include - if appropriate – a WHS provision expressly stating that it is a condition of employment, in the event of a pandemic, that employees may be directed to be vaccinated to protect the health and safety at work of employees and other persons in the workplace.

Before implementing any policy that may have a major impact on employees, seek professional advice. ASIAL members have access to advice and assistance, including contracts of employment and drafting policies. For more information contact us on 1300 127 425.

About the Author: Chris Delaney, ASIAL Industrial Relations Adviser. Chris Delaney is a highly regarded employee relations professional with over 40 years’ experience in industrial relations and human resources.

Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not intended to be relied upon in any cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you to take no action without prior reference to a workplace relations specialist.

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 31

WELCOME TO OUR NEW MEMBERS ASIAL welcomes the following members who have recently joined the Association. NEW CORPORATE MEMBERS

M G Group Services Pty Ltd

Able Protection Services Pty Ltd

NSW

Coca Cola Europacific Partners

NSW

Complete Workforce Australia Pty Ltd

Confusion Reigns Pty Ltd t/a Coffs Clarence Security Solutions NSW NSW

Control Risks Group Pty Ltd Corporate Image Security and Surveillance Pty Ltd t/a Corporate Image Security Specialists East Gippsland Asset Protection Pty Ltd Future Technologies Pty Ltd t/a Jims Antenna’s Albany

VIC NSW

NHN Group Pty Ltd Proactive Protection and Security Services Pty Ltd

VIC

Reef Security Services Pty Ltd

QLD

Secure Bits Pty Ltd

ACT VIC

Sragill Pty Ltd Time & Focus Pty Ltd

NSW

VIC

Viper Global Pty Ltd

QLD

VIC

Winfer Protection Pty Ltd

QLD

UPGRADE TO FULL CORPORATE MEMBERSHIP

Hunter Investments Pty Ltd

QLD

Mallen Services Pty Ltd

NSW

Alpha Guard Security Group Pty Ltd

National Security Solutions Pty Ltd

NSW

AMS Australia Pty Ltd

North Coast Electrical Security Pty Ltd

NSW

Amwaj Holdings Pty Ltd

Nuctech Sydney Pty Ltd

NSW

AQ Group Services Pty Limited

NSW

OZ Security Pty Ltd

NSW

ARA Indigenous Services Pty Ltd

NSW

Re-Action Service Pty Ltd

QLD

ARMX Security Solutions Pty Ltd

VIC

Tredd Security Pty Ltd

QLD

Back2Back Security Pty Ltd t/a Melbourne Security Patrols

VIC

Vantage Integrated Services Pty Ltd

NEW PROVISIONAL CORPORATE MEMBERS

VIC ACT VIC

Blackbox Australia Pty Ltd t/a BlackBox Australia

QLD

CMP Security Services Pty Ltd

VIC

DataRate Australia Pty Ltd

VIC

AMD Security Services Pty Ltd

VIC

Elite Protective Services Pty Ltd

VIC

Arcfield Technologies Pty Ltd

QLD

Global Security Australia Pty Ltd

VIC

AUS Combined Pty Ltd t/a West Coast Protectors BJC Traffic Control Services Pty Ltd

WA NSW

Boiddo Pty Ltd t/a SR Security Services & Solutions

VIC

Guardian Corporate Security Pty Ltd

NSW

Hussain Al-Tuhmazy T/a Alt Security Services

Clayton Ardler t/a Ardler Clayton & TC Solution’s

NSW

Mohammad Mohsen Abdullahi Morchekhorti t/ a Eagle Eye Alarm Monitoring Sec Ser

Daniel John Farago t/a DJF Security Systems

QLD

Murphy’s Law Security Pty Ltd t/a MNP Security

Dugi Pty Ltd t/a M-Tech Solutions

QLD

Oceans 17 Pty Ltd t/a Braven Group Services

Gondal Oz Group Pty Ltd

VIC

Gunnebo Cash Management Australia Pty Ltd

NSW

I Protect Security Pty Ltd

NSW

Interpass Pty Ltd t/a Interpass National Operations Centre INOC VIC

VIC QLD QLD WA

Panorama Security Services Pty Ltd

NSW

Sentinel Aus Pty Ltd

ACT

Ultrasecure Pty Ltd

NSW

Victorian Protective Services Pty Ltd

VIC

IT Sky Australia Pty Ltd

QLD

VIP Professional Security Pty Ltd t/a White Lion Security

Jacob and Co Security Pty Ltd

NSW

Virk Bros Services Pty Ltd

QLD VIC

ASIAL CERTIFICATION CLASS 5 CAPABILITY List current as at 16th September 2020

COMPANY

STATE

CERT NO.

GRADE

Inner Range Pty Ltd

VIC

Infiniti Class 5

4 May 2022

Integrated Control Technology

Protégé GX DIN Rail System Class 5

20 Aug 2022

NSW

Schneider Electric Security Expert

20 Aug 2022

CANADA

Security Center Synergis™ IX

20 Aug 2022

Schneider Electric Buildings Australia Genetec Inc.

GRADING EXPIRY DATE

No installation is Class 5 compliant unless accompanied by a site-specific Installer Compliance Statement (ICS) and Client Compliance Statement (CCS) The capability recommendation is based on an overview of AS/NZS 2201.1-2007 and its referenced standards. Full compliance is neither guaranteed nor implied. Whilst the product may be capable of meeting Class 5 standard, meeting this Class relies extensively on both the installer and the client. As part of the capability certification, the supplier has produced both a Compliance Statement and associated documents. These documents are dedicated to Class 5 compliance and form part of the Certification process. The supplier has agreed that: The required documentation will be maintained up-to-date for the period of the Certification, with ASIAL’s inspector being advised in writing of any such changes, and they will maintain compliance throughout the certification. Any changes that may have an impact upon this will be notified to ASIAL within 14 days. ASIAL may withdraw and cancel a certificate should it become aware of any non-compliance during the certification period.

32 SEC UR IT Y IN S IDE R | JA NUA RY –M A RCH 2022

RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding members of the Association. We would like to congratulate the members to have recently achieved the following recognition levels: Piekar Comm Services Pty Ltd

BRONZE 313 Business Group Pty Ltd t/ a 313 Security Services Access Group Solutions (Australia) Pty Ltd

VIC NSW

Aretes Resource Collective Pty Ltd

Benash Maintenance Services Pty Ltd

Cudgegong Security Pty Ltd HIX Group Pty Limited t/a HIX Electrical & Data Services KR Jardine & Co Pty Ltd t/a Countrywide Security

NSW NSW SA

MacHowatt Security Services Pty Ltd t/ a Advance Security

VIC

Manforce Protection Services Pty Ltd

VIC

United Security Enforcement Corporation Pty Ltd

Safety Line Security Pty Ltd t/ a Safety Line Security

Access Security Protection Services Pty Ltd

NSW

All Coast Security Contracting Pty Ltd

QLD

Armidale Fire & Safety Pty Ltd t/a AFS Security 24/7

QLD

Scott Paul Ritchie t/a Armed Up Alarm Services

NSW

Security Projects Group Pty Ltd

VIC

Statewide Connections Pty Ltd

VIC

Thompson Bros Pty Ltd t/a Thompson Bros Video Alarms Titan Security Group Pty Ltd TMA Australia Pty Limited

NSW VIC NSW

GOLD QLD

Bazcorp Protective Services Australia Pty Ltd

VIC

Chung Man Kwok t/a KW IT

VIC

Echuca Locksmiths Pty Ltd t/ a Echuca Locksmiths EUT Pty Ltd t/a Jestech

NSW

VIC

Savica Pty Ltd

Alarm Innovations Pty Ltd t/ a Four Walls Security Silver

NSW

Intelligent Home Pty Ltd Jaka Security Pty Ltd t/a Wilson Security and Locksmith Services

VIC NSW WA

Australian Indigenous Security Service Pty Ltd t/a Australian Indigenous Security Service

QLD

PMT Security Systems Pty Ltd

Bosch Security Systems Pty Ltd

NSW

R.G. Security Services Pty Limited

NSW

Boss Surveillance Systems Pty Ltd

QLD

S & M McCabe Pty Ltd t/ a Access Automation

NSW

Caliber Security Group Pty Ltd

VIC

Catherine Dawn De Smit t/a Port Denison Security Services

QLD

Custom Designed Solutions Pty Ltd t/ a CDS Security

NSW

Exceltech Industrial Electrics Pty Ltd

NSW

Fullnet Security Pty Ltd

VIC

GK Solutions Pty Ltd

VIC

Grange Automation Pty Ltd t/ a Grange Security

VIC

Hathway’s Pty Ltd Leagold Pty Ltd t/a Tecsec Consultancy Services (WA)

NSW

SA VIC

Stephen Arias t/a S.A.S. Locksmiths

Stephen Walker t/a Bulldog S.E.A.

Tactical Training (Australia) Pty Ltd

CATEGORIES: PLATINUM – 25 YEARS + GOLD – 16 – 24 YEARS SILVER – 11 – 15 years

BRONZE – 6 – 10 years

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 33

ASIAL GRADED SECURITY MONITORING CENTRES* Current as at: 22 December 2021

COMPANY

STATE

CERTIFICATE NO.

GRADE

ADT Security

NSW

553

11 Apr 2023

ADT Security (Data Centre)

NSW

554

11 Apr 2023

556A

27 Mar 2023

ARM Security Systems

GRADING EXPIRY DATE

ART Security

VIC

545A

30 Sept 2022

Back2Base

QLD

546A

28 Sept 2022

BENS Wholesale Monitoring

NSW

548A

19 Nov 2022

Calamity

NSW

539

28 May 2022

Central Monitoring Services

NSW

557

14 April 2023

Chubb Monitoring Centres

NSW

555

25 Mar 2023

Coastcom Security

VIC

536

24 Mar 2022

Energize Australia

VIC

542A

19 Aug 2022

VIC

540

15 Aug 2022

Glad Security Pty Ltd

Executive Security Solutions (Monitoring)

NSW

549A

11 Nov 2022

Golden Electronics

TAS

547A

16 Oct 2022

Instant Security

QLD

567

22 Nov 2023

Linfox Armaguard

VIC

541

14 Aug 2022

Mekina Technologies

TAS

570

21 Dec 2023

Monitoring Excellence

NSW

537A

26 May 2022

Paul-Tec (Australia)

NSW

561A

28 Feb 2023

Proforce Security Alarm Division Pty Ltd

VIC

558

15 Apr 2023

Protection Pacific Security Ltd

VIC

544A

01 Aug 2022

SA Security Monitoring

568

03 Feb 2024

NSW

564A

30 May 2022

Sapio – Hamilton Sapio – Hamilton

NSW

564A

30 May 2022

Sapio – West Ryde

NSW

543A

30 May 2022

Secom Australia

NSW

569

14 Dec 2023

Sectrol Security

VIC

562A

25 Aug 2023

Securemonitoring

VIC

566

23 Nov 2023

Securitas Australia Remote Services

VIC

550

1 Apr 2022

Securitas Australia Remote Services

551A

26 May 2022

ACT

552A

14 Feb 2023

Security 1 Security Alarm Monitoring Service

538B

18 Jun 2022

Security Control Room

VIC

563A

18 Aug 2023

SMC Australia

QLD

559

6 May 2023

Ultimate Security Australia

NSW

565A

22 Sept 2023

Valour Security Services

QLD

560

09 Jul 2023

The ASIAL Graded monitoring centres above have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 - 2004. PLEASE NOTE: ASIAL takes no responsibility for companies which may change the nature of their operations subsequent to Grading.

ASIAL CERTIFIED REDUNDANT MONITORING CENTRES List current as at 22 December 2021 CORE CENTRE

GRADE

CERTIFICATE

REDUNDANT LEVEL

EXPIRES

Chubb Monitoring Centres, Rydalmere

R1A

25 Mar 2023

Security Monitoring Centres Australia, Salisbury

R1A

25 Mar 2023

These Centres have been certified as Redundant Monitoring Centres in accordance with the current versions of the ASIAL documents: ‘Redundant Centres – Background’ and ‘Redundant Centres – Requirements and Testing’.

34 SEC U R IT Y IN S IDE R | JA NUA RY – M A RCH 2022

2022 ASIAL Events Calendar JAN-MAR INDUSTRY BRIEFING – BRISBANE

INDUSTRY BRIEFING – SYDNEY

9 Mar

Time: 7.30am-9.00am Venue: Hillstone St Lucia

Time: 7.30am-9.00am Venue: Rydges Parramatta

2022

INDUSTRY BRIEFING – MELBOURNE

16 Mar 2022

17 Mar

Time: 7.30am-9.00am Venue: Batman’s on Collins

2022

APR-JUN INDUSTRY BRIEFING – ADELAIDE

INDUSTRY BRIEFING – PERTH

7 Apr

Time: 7.30am-9.00am Venue: Rydges Adelaide

Time: 7.30am-9.00am Venue: Hotel Northbridge

2022

INDUSTRY BRIEFING – CANBERRA

4 May

Time: 7.30am-9.00am Venue: Premier Inn Belconnen

2022

INDUSTRY BRIEFING – MELBOURNE

26 May

Time: 7.30am-9.00am Venue: Batman’s on Collins

2022

INDUSTRY BRIEFING – SYDNEY

INDUSTRY BRIEFING – HOBART Time: 7.30am-9.00am Venue: Rydges Hobart

INDUSTRY BRIEFING – BRISBANE Time: 7.30am-9.00am Venue: Hillstone St Lucia

8 Apr 2022

5 May 2022

1 Jun 2022

8 Jun

Time: 7.30am-9.00am Venue: Rydges Parramatta

2022

JUL-SEPT INDUSTRY BRIEFING – MELBOURNE

SECURITY EXHIBITION & CONFERENCE 17-19 AUG 2022

Time: 7.30am-9.00am Venue: Batman’s on Collins

Venue: ICC Sydney

INDUSTRY BRIEFING – CANBERRA Time: 7.30am-9.00am Venue: Premier Inn Belconnen

28 Sept 2022

INDUSTRY BRIEFING – HOBART Time: 7.30am-9.00am Venue: Rydges Hobart

21 Sept 2022

29 Sept 2022

OCT-DEC INDUSTRY BRIEFING – BRISBANE Time: 7.30am-9.00am Venue: Hillstone St Lucia

INDUSTRY BRIEFING – PERTH Time: 7.30am-9.00am Venue: Hotel Northbridge AGM & NSW INDUSTRY BRIEFING SYDNEY Time: 7.30am-9.00am Venue: Rydges Parramatta

5 Oct 2022

14 Oct 2022

INDUSTRY BRIEFING – ADELAIDE Time: 7.30am-9.00am Venue: Rydges Adelaide

13 Oct 2022

2022 SECURITY AWARDS – SYDNEY 19 OCT 2022 Venue: Doltone House Hyde Park

30 Nov 2022

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 02 2 35

I N T E R N AT I O N A L

SECURITY OFFICERS' DAY 24/7

THANK YOU FOR KEEPING US SAFE

ASIAL.COM.AU/ISOD #THANKYOUSECURITYOFFICERS JULY

Security Insider January-March 2022

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ASIAL TO PUBLISH NEW REFERENCE MANUAL ON VIDEO SURVEILLANCE

ASIAL NEW MEMBER LISTING

PRESIDENT’S MESSAGE

2021 AUSTRALIAN SECURITY INDUSTRY AWARDS WINNERS

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