Security Insider Magazine June/ July 2019 by ASIAL

Vol.25 | Issue 2 | Jun/Jul 2019

THE MAGAZINE FOR SECURITY PROFESSIONALS

Where your security needs are brought into focus

2019 Security Exhibition & Conference Page 14

18 CCTV- Resultions as per the new standards

22 12 Hour shifts and overtime in the security industry

26 Scoring terrorism risk: questions and limitations for practitioners

MEET US ON THE STAND (D45) MEET US ON THE STAND MEET US ON THE STAND (D45) (D45) AT THE SECURITY EXPO AT THE SECURITY AT THE SECURITY EXPO EXPO

See us at Australia's largest security event, the See us at Australia's largest security event, See us at Australia's largest security event, the the Security Exhibition & Conference in Sydney Security Exhibition & Conference in Sydney Security Exhibition & Conference in Sydney We are excited to exhibit at Security 2019 when it returns to Sydney from 24-26 July at the We are excited to exhibit at Security 2019 when it returns to Sydney from 24-26 July at the WeInternational are excited to exhibit at Security 2019 when it returns to Sydney from 24-26 July at Convention Centre, Sydney. From physical and electronic solutions to the International Convention Centre, Sydney. From physical and electronic solutions to International Convention Centre, Sydney. physical electronic solutions to biometrics and cyber security, Australia's largestFrom security eventand offers something for everyone. biometrics and cyber security, Australia's largest security event offers something for everyone. biometrics and cyber security, Australia's largest security event offers something for everyone.

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Contents Vol.25 | Issue 2 | Jun/Jul 2019

2019 SECURITY EXHIBITION & CONFERENCE

14 18

RESOLUTION AS PER THE NEW STANDARDS

12 HOUR SHIFTS AND OVERTIME IN THE SECURITY INDUSTRY

04 Presidentâ&#x20AC;&#x2122;s Message

26 Scoring Terrorism Risk: Questions 10 New And Enhanced Asial Safe and Limitations for Practitioners Work Management System (Swms)

06 National Alarm Activation Guideline Reminder 08 Changes For A White Card Construction Induction Training

SCORING TERRORISM RISK: QUESTIONS AND LIMITATIONS FOR PRACTITIONERS

14 2019 Security Exhibition & Conference

30 Organisations Dealing with Mental Health and Suicide

18 Resolution as per the New Standards Program

32 National Police Alarm Activation Response Guideline

09 Federal Court Full Court Clarifies Use of 12 hour Shifts and Overtime 22 12 Hour Shifts and Overtime in the 34 Hot Products Security Industry 35 Upcoming ASIAL events ASIAL STRATEGIC PARTNERS

SEC URI T Y I N SI DER | JUN/J UL 2 019 3

PRES IDE NT’S ME SS AG E

Security 2019 - the largest collection of electronic and physical security suppliers in the Southern Hemisphere

Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 | Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher

Editor Bryan de Caires

The 34 annual Security Exhibition and Conference will be held at Sydney’s International Convention Centre from the 24-26th July 2019. ASIAL has enjoyed a long association in providing a showcase for the latest and innovative security solutions to safeguard the community. th

This year’s event features:

A thought provoking conference program featuring over 25 local and international security experts (24-26 July 2019); A comprehensive exhibition featuring hundreds of demonstrations and new product releases from 170 leading brands (24-26 July 2019); A Gala networking dinner (25 July) at Sydney’s Town Hall where ASIAL will celebrate its 50th anniversary.

As Australia’s premier security event, Security 2019 brings together the largest collection of electronic and physical security suppliers in the Southern Hemisphere, with leading security brands as well as small innovative businesses. The recent decision by the Federal Court of Australia in clarifying the use of 12 hour shifts and overtime (see page 22) is a positive result for our industry. I would like to acknowledge the efforts of those involved in arriving at this outcome. One of the first actions of the recently established Victorian Portable Long Service Authority was to announce the levy to be applied to the Portable Long Service Benefits scheme to commence on 1 July 2019. The levy announced will be 1.8% for

the security and cleaning sectors and 1.65% for the community services sector. The levy is calculated based on the workers ordinary pay. From 1 July 2019, businesses employing workers in community services, contract cleaning and security and businesses employing workers who perform work covered by the Portable Long Service Benefits Scheme must register with the Portable Long Service Authority. The scheme covers casual, part time and permanent employees. Employers are required to register the business and employees from 1 July 2019. The first quarterly return and payment to the PLSA will be required by end of October 2019. Finally, I would like to acknowledge my fellow board member, Rachaell Saunders, who has been appointed to the Victorian Portable Long Service Leave Authority Board. Congratulations Rachaell. I look forward to seeing many of you at the Security 2019 show and networking events.

Editorial Enquiries communications@asial.com.au Advertising Anna Ho I events@asial.com.au advertising@asial.com.au Graphic Design + Digital Mitch Morgan Design 0402 749 312 mitch@mitchmorgandesign.com www.mitchmorgandesign.com Editorial Contributors Vlado Damjanovski, Aaron Tran, Andrew Tatraj and Chris Delaney Print + Distribution Whirlwind Print Pty Ltd Published bi-monthly Estimated readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases can be emailed to: communications@asial.com.au. Internet references in articles, stories and advertising were correct at the time of printing. ASIAL does not accept responsibility form is leading views. Copyright©2019 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au. NEXT ISSUE: AUG/SEP 2019 Printed ISSN 1442-1720 Digital ISSN 2207-8282

Kevin McDonald President

2,767

Avg Net Distribution per Issue

Security Insider Magazine is independently audited under the AMAA's CAB Total Distribution Audit. Audit Period: 01/04/2018 - 31/03/2019

4 SEC U R IT Y IN S IDE R | JU N/ JU L 201 9

A DV ERTO RIAL

A property portfolio built for the long haul Sponsored by AustralianSuper AustralianSuper is one of the world’s largest investors in unlisted assets, investing more than $30 billion in assets like direct property, infrastructure and credit. We use our scale and capabilities to access a broad range of quality assets that have delivered solid long-term returns for members. Here, AustralianSuper’s acting head of Property, John Longo talks about the Fund’s direct property strategy, the role it plays in a diversified portfolio and the outlook. What type of property assets do you invest in and why? Our focus is on investing in large, quality assets like shopping centres and office buildings in Australia and international markets that can provide reliable, steady income streams. We believe a portfolio which has exposure to high quality, large scale international assets in global cities, coupled with exposure to core Australian commercial property, improves diversification and provides the potential for better long-term returns. Since 2013, AustralianSuper members have become part-owners of the Ala Moana Shopping Center in Hawaii, King’s Cross Estate in London, Centre: MK also in the UK, and a portfolio of office buildings in Boston and Washington DC. There’s been a lot of news coverage about a potential housing market downturn in Australia, with prices already falling. What does this mean for AustralianSuper’s property investments? We don’t expect the falls in house values to impact the pricing of commercial property sectors. Pricing and valuations of commercial property are determined by investor expectations of future cash flows and return requirements which are not directly related to residential property.

What’s the outlook for AustralianSuper’s property portfolio? AustralianSuper invests in multiple property sectors, either by acquiring properties directly or investing via unlisted funds. The main sectors we invest in are office, retail and industrial with the key geographies being UK, USA and Australia. The outlook for the office and industrial market is positive, driven mainly by strong tenant demand, controlled supply and relatively high occupancy levels in most markets. Industrial property has experienced strong demand for space due to increasing logistic requirements as a result of increasing consumer consumption and e-commerce sales. Retail property is being impacted by increasing online retail spending which is affecting retailer profit margins and the demand for retail space. We believe that the largest regional shopping centres are best placed to withstand the effects of online sales. Property returns move in cycles. Currently, we’re in the mature phase of the growth cycle as values have generally been increasing since the global financial crisis and property rental yields and return expectations are relatively low compared to historical levels. Generally, we think property valuations and returns will be more moderate in future years due to the maturing property cycle. However, with continued economic growth and supportive interest rates, the majority of markets that we monitor are in a relatively strong supply / demand position and cash flows from well leased properties are relatively secure. As long-term investors, we look at returns across the entire economic cycle as these are what are going to matter the most for members. AustralianSuper members can gain exposure to direct property through our PreMixed options or the DIY Property option.

More information: australiansuper.com/investments Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. This information may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

SEC URI T Y I N SI DER | JUN/J UL 2 019 5

INDUST RY NE W S

Security Licensing Training

Join us in celebrating 50 years of ASIAL ASIAL will celebrate its 50th anniversary in 2019. To mark this milestone a special Gala Dinner will be held at Sydney Town Hall on Thursday 25th July 2019. The dinner will be hosted by author and commentator, Jean Kittson and comedian, Vince Sorrenti.

To register visit more information visist asial.com.au or email events@asial.com.au

With endorsement of CPP20218 Certificate II in Security Operations and CPP31418 Certificate III in Close Personal Protection Operations and CPP31318 Certificate III in Security Operations (go to Training.gov.au for the qualifications that have been endorsed), ASIAL continues to engage with State and Territory regulators to ensure there is a nationally consistent approach to training delivery. ASIAL’s stated position is that an appropriate entry level training for security personnel is 130 hours of auditable training.

MOBILE SECURITY PATROLS CODE OF PRACTICE ASIAL has drafted a Code of Practice covering the broad operation and delivery of security services by mobile security patrol providers. The Code is a practical guide to assist members to meet their client responsibilities, provide a safe environment for the delivery of the service and importantly provide systems and communication

pathways to verify the delivery of the contracted service. Members will be provided with the opportunity to provide feedback and comment on the draft before it is finalised. To request a copy of the draft email security@asial.com.au

National Alarm Activation Guideline Reminder The National Emergency Communications Working Group – Australia and New Zealand in consultation with the Australian Security Industry Association Limited have developed a National Police Alarm Activation Response Guideline (‘the Guideline’) to align police classification, requirements and response to alarms and alarm activations.

6 SEC UR IT Y IN S IDE R | JU N/ JU L 201 9

The Members are reminded that the transitional period to enable Alarm Monitoring Centres to meet the National Alarm Activation Guideline ends on the 30th June 2019. After this date police will respond to requests for assistance from accredited Alarm Monitoring Providers who: 33 Are a current member of an recognised security industry organisation, and 33 Comply with Australian Standard 2201.2 (as revised from time to time) monitoring centre certification, and 33 Are capable of showing Caller Line Identification (CLI) to the relevant police jurisdiction’s telephone links. A one page consumer information document is available at asial.com.au/documents/item/1588 To request a copy of the National Alarm Activation Guideline email security@asial.com.au

CYBER CYBERINSURED INSURED vvss NO NOINSURANCE INSURANCE ONGOING ONGOING PREMIUM, PREMIUM, LESS LESS RISK RISK

NO NO ONGOING ONGOING COST, COST, HIGH HIGH RISK RISK

A cyber A cyber attack attack can can occur occur simply simply byby someone someone clicking clicking a link a link or or attachment attachment in an in an email, email, posing posing as as a company a company you you trust. trust. Combined Combined with with a good a good cyber cyber response response plan plan – insurance – insurance can can provide provide extra extra support. support.

NotNot having having insurance insurance can can save save a SME a SME $10,000 $10,000 to $15,000 to $15,000 over over 5 years. 5 years. ButBut ask ask yourself, yourself, in the in the event event of an of an attack attack willwill you you have have funds funds to cover to cover costs costs like like detection, detection, recovery recovery and and lost lost revenue revenue due due to interruption? to interruption?

63 63

#1#1 Cybercrime Cybercrime is the is the number number 1 economic 1 economic crime crime in Australia in Australia

Data Data breach breach notifications notifications made made in in thethe firstfirst 3 months 3 months of of new new laws laws

$2.1m $2.1m TheThe maximum maximum finefine perper breach breach

52% 52%

SMES SMES ARE ARE NOT NOT IMMUNE IMMUNE 2 out 2 out of 5ofcyber 5 cyber attacks attacks areare on small on small business business

Over Over halfhalf your your data data breach breach costs costs cancan come come from from internal internal causes causes likelike human human error error andand IT or ITprocess or process failure failure – not – not justjust external external hackers. hackers.

THE THE STAKES STAKES ARE ARE HIGH HIGH

60% 60%

ANNUAL COST COST $1Bn $1BnANNUAL

DATA DATA IS IS ANAN ASSET ASSET

Small Small businesses businesses go out go out of business of business in the in the firstfirst 6 6 months months of aofcyber a cyber attack attack

Cyber Cyber attacks attacks in in Australia Australia alone alone cost cost businesses businesses a huge a huge amount amount every every year year

If itIfisitvaluable is valuable to you, to you, TheThe average average cost cost of aof a a clever a clever hacker hacker cancan hold hold cyber cyber attack. attack. 53%53% of of it hostage. it hostage. ThisThis includes includes thisthis is detection is detection payment payment systems, systems, client client andand recovery. recovery. data data etc.etc.

COVER COVER TOTO HELP HELP WHEN WHEN YOU YOU NEED NEED ITIT MOST MOST $1M $1M

$1M $1M

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Typical Typical premium premium

$276,323 $276,323

BUSINESS BUSINESS INTERRUPTION INTERRUPTION ISIS REAL REAL && EXPENSIVE EXPENSIVE 60% 60% DAYS DAYS DAYS DAYS

Small Small businesses businesses go out go out of business of business 6 months 6 months after after an attack an attack

Average Average time time to to resolve resolve an attack an attack

To resolve To resolve an attack an attack if itif it waswas a malicious a malicious insider insider – employee/contractor – employee/contractor

* Contact * Contact youryour AonAon broker broker for afor personalised a personalised quote quote

ByBy having having a good a good cyber cyber response response plan plan and and cyber cyber insurance, insurance, you you can can receive receive expert expert support support when when your your business business is most is most vulnerable, vulnerable, with with minimal minimal interruption, interruption, react react quickly quickly and and getget back back to to being being operational operational at the at the earliest. earliest.

You You have have a choice a choice – you – you could could decide decide to take to take thethe risk. risk. Remember Remember to ask to ask yourself, yourself, in the in the event event of aofcyber a cyber incident incident dodo you you have have thethe resources resources and and funds funds to recover? to recover? Consider Consider if you if you can can rebuild rebuild or or continue continue without without your your intellectual intellectual property. property.

AtAt Aon, Aon, wewe take take a fresh a fresh approach approach toto insurance insurance broking broking and and risk risk advice. advice. We We draw draw onon our our local, local, national national and and global global knowledge knowledge and and industry industry expertise, expertise, and and invest invest time time getting getting toto know know you you and and your your business. business. We We understand understand your your unique unique risks risks and and work work with with you you toto deliver deliver the the best best combination combination ofof service, service, advice advice and and cover cover forfor your your business. business. Want Want toto know know what what cyber cyber cover cover could could look look like like forfor your your business? business? Contact Contact anan Aon Aon cyber cyber specialist specialist forfor a no-obligation a no-obligation quote quote today! today! Michael Michael Pham Pham Client Client Manager Manager Michael.pham@aon.com Michael.pham@aon.com t +61 t +61 2 9253 2 9253 7326 7326

aon.com.au/smecyber aon.com.au/smecyber AFF0992C AFF0992C 05190519

SEC URI T Y I N SI DER | JUN/J UL 2 019 7

INDUST RY NE W S

CHANGES FOR A WHITE CARD CONSTRUCTION INDUCTION TRAINING Training for a Queensland White Card must now be face to face with a Registered Training Organisation (RTO). A Queensland white card is recognised in all Australian states and the Australian Capital Territory and Northern Territory. Queensland also recognises white cards issued from each of these areas. Concerns about the effectiveness and quality of online training were raised by various stakeholders during the Best Practice Review of Workplace Health and Safety Queensland in 2017. In addition, similar concerns have been long held by work health and safety regulators in other jurisdictions including New South Wales and Victoria. In response to these ongoing concerns, last year Workplace Health and Safety Queensland advised all registered training organisations that construction induction training would need to be delivered face-to-face from 1 February 2019, with an exception if a Queensland resident lives in a rural area greater than 100 km from an RTO approved to deliver this course. This arrangement aligns with those in Northern Territory, South Australia, Victoria and New South Wales, where online delivery of construction induction training is not permitted. Training for a white card is delivered under a national competency standard, with mutual recognition between states. This change in requirements responds to industry concerns regarding the quality of on-line training which has placed the mutual recognition of Queensland issued white cards at risk. Further information Visit worksafe.qld.gov.au or call 1300 362 128.

SOUND THE ALARM ON UNLICENSED SECURITY INSTALLERS Consumer Protection and the WA Police Force have raised concerns about the high number of incidents of home owners utilising the services of unlicensed security installers, and may be unknowingly inviting criminals into their home. To learn more visit asial.com.au/news/sound-the-alarm-onunlicensed-security-installers

8 SEC UR IT Y IN S IDE R | JU N/ JU L 201 9

ASIAL Security 2019 Conference ASIALâ&#x20AC;&#x2122;s Conference & Executive Briefing program is your annual opportunity to receive updates from individuals and organisations shaping todayâ&#x20AC;&#x2122;s security landscape. The combination of plenary sessions and Executive Briefings allows you to tailor the topics that are most relevant to your needs. The Conference and Executive Briefings will be held at the at the International Convention Centre Sydney from 24-26 July 2019. Book your place: asial.com.au or events@asial.com.au

VIC Portable Long Service Authority levy announced The Victorian Portable Long Service Authority (PLSA) has announced the levy to be applied to the Portable Long Service Benefits scheme to commence on 1 July 2019. The levy announced will be 1.8% for the security and cleaning sectors and 1.65% for the community services sector. The levy is calculated based on the workers ordinary pay. From 1 July 2019, businesses employing workers in community services, contract cleaning and security and businesses employing workers who perform work covered by the Portable Long Service Benefits Scheme must register with the Portable Long Service Authority. The scheme covers casual, part time and permanent employees. Employers will be required to register their business and employees from 1 July 2019. The first quarterly return and payment to the PLSA will be required by end of October 2019. Additional information is available at plsa.vic.gov.au

IN DUS T RY NE WS

VIC Labour Hire Licensing Scheme From 29 April 2019 labour hire providers will have six months to apply for a licence under the Victorian Government’ Labour Hire Licensing Scheme. The commencement of the scheme announced today by Minister for Industrial Relations, Tim Pallas, makes the system fairer for workers, businesses and providers. The scheme seeks to achieve a level playing field, so that labour providers do not face unfair competition from unscrupulous operators, and workers are not subject to exploitation. To operate legally in Victoria from 30 October 2019, labour hire providers must have applied for, or have a labour hire licence.

Congratulations to the MCM Eletronic ASIAL congratulates MCM Electronics on their Platinum Membership, James Neville from MCM Electronics (middle) Pictured with ASIAL’s President Kevin McDonald (left) and MCM Electronics Operations Manager Glen Short.

More information abourhireauthority.vic.gov.au

Federal Court Full Court Clarifies Use of 12 hour Shifts and Overtime

“Rostering arrangements are within the discretion of the employer. Consistently with the existence of this discretion the Award does not contain any express restrictions on the exercise of that power. In particular it is open to an employer:

FEDERAL COURT OF AUSTRALIA United Voice v Wilson Security Pty Ltd [2019] FCAFC 66 Appeal from: United Voice v Wilson Security Pty Ltd [2018] FCA1215

33 to decide on the number of days on which ordinary

Members may be aware that in 2017 United Voice ACT Branch made an application to the Federal Court arguing, in essence, that under the Security Services Industry Award 2010 (the Award) employers could not allocate overtime on Sundays during a 12 hour roster cycle and that overtime could only be calculated as commencing after ordinary hours had been exhausted. The decision by Justice Tracey found in favour of the employer and noted: To view the full judgment visit asial.com.au

ACCC SCAMS REPORT shows increase in reported losses by Australian businesses

33 to choose the day on which a roster is to begin; 33 to decide whether overtime hours can be included in the roster at a point before which all ordinary hours have been worked; hours can be worked; and

33 to fix the number of days of the week on which ordinary hours are to be worked (subject to the limitations prescribed by cls 21.3 and 21.4).” United Voice sought to appeal the decision and the appeal was heard by the Federal Court Full Court. Its decision was handed down on 26 April 2019. Justices Collier, Bromwich and Wheelahan dismissed the appeal and upheld the earlier decision of Justice Tracey. They found that the Award placed no restriction on the employer, confirming Justice Tracey’s findings as noted above. Further the Federal Court – Full Court indicated that overtime could be worked prior to the commencement or after the completion of ordinary shift hours or on a day when ordinary hours are not rostered.

The Targeting scams report has found that small businesses with less than 20 staff were most likely to be targeted by scammers and accounted for more than 75 per cent of reports to the ACCC. Businesses were most likely to be targeted with false billing scams (1819

reports) but investment, hacking and phishing scams also caused significant losses.

Learn more: scamwatch.gov.au

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QLD – WORKFORCE DEVELOPMENT SURVEY ASIAL is conducting a survey of its members in Queensland to gauge the workforce and training needs of employers in the security industry. The survey takes about 5 minutes to complete. The survey can be found on the ASIAL web site or my contacting security@asial.com.au

NEW LOOK ASIAL MEMBER CERTIFICATE Following the refresh of the ASIAL logo, over the coming weeks renewing members will start receiving a new look member certificate. Existing member certificates will continue to be valid until the expiry date shown on the certificate.

NEW AND ENHANCED ASIAL Safe Work Management System (SWMS) The ASIAL Safe Workplace Management System is a total WHS system, designed and tailored to the Australian security industry. The system features: 33 Different access levels and dashboard views with individual login details for employees and contractors; 33 Escalation workflow notifications sent to multiple recipients and ability to raise actions immediately;

MEMBERSHIP CERTIFICATE to certify that

Excellent Security ABN: 91 000 766 684

Holds Silver of the Australian Security Industry Association Limited Members are bound by the ASIAL Constitution, Code of Professional Conduct, policies and procedures

Membership No: 84246 Valid to: June 2020

Kevin McDonald President, ASIAL

Bryan de Caires

ASIAL ABN: 91 000 813 365 www.asial.com.au

33 Employee training and licence registers including expiry dates notifications 33 Coverage for all sectors via one account (this covers the members who provide both electronics and manpower); 33 Improved incident reporting and risk assessment with automatic risk calculation; 33 Clear audit trail for all forms and version control for document management; 33 An ‘App’ for employees to complete forms on the go; 33 Enhanced reporting can combine information from multiple forms e.g. Hazards and incidents to show high GPS location tagging for images uploaded to incident forms Subscribers will also have access to the ASIAL SWM System Logo to promote their compliance with WHS requirements.

To find out more contact the ASIAL Secretariat on 1300 127 425 or visit asial.com.au/resources/whs

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QLD – DIGITAL WALLET AND ENABLING PLATFORMS Since 1910 Queenslanders have been using paper based driving licences for more than just driving. The Department of Transport and Main Roads (TMR) is developing a Digital Wallet to allow Queenslanders to store Government issued credentials and products securely on their mobile phone. The first products to be trialled will be Photo ID cards, Learner and Provisional Driver Licences and Recreational Marine Licences. The Digital Wallet has been piloted in Maryborough and Hervey Bay from May 2019 onwards. TMR’s research provider will be seeking a range of businesses that currently utilise credentials (for example sighting, copying or scanning a driver licence or Photo ID card prior to conducting a transaction) to assist with the pilot and design a solution that meets customer needs.

For further information about this project please email CORAL@tmr.qld.gov.au or visit tmr.qld.gov.au/digitalwallet

Introducing ASIALâ&#x20AC;&#x2122;s Security Insider Podcast Series ASIALâ&#x20AC;&#x2122;s Security Insider Podcast Series has been designed to help engage with the wider security community and industry to help gain key insights on specific topics with guest speakers and discussions.

Subscribe on Apple Podcasts

A DV E RT ORIAL

Security Exhibition & Conference YOUR FOCUS ON SECURITY ASIAL 2019 SECURITY CONFERENCE Building Resilience to Combat Changing Security Threats A compelling program carefully, curated by ASIAL, hosts renowned local and international experts addressing how to strengthen your capabilities, managing risk, a digital future, emerging technologies and innovations, integration and more. Stay up to date with the latest developments and gain a competitive advantage with proven strategies to tackle a rapidly changing industry. Discounted rates are available for ASIAL members, but the conference has sold out for the last 3 years â&#x20AC;&#x201C; secure your place now.

FREE EXHIBITION Innovation & Inspiration The expo is free to attend and brings together the entire security supply chain, with 5,000+ attendees. Attendees get hands-on product experience with live demonstrations and the opportunity to discuss capabilities with technicians and R&D experts. Product and service categories include access control, home automation, biometrics, cyber security, CCTV and more. Meet suppliers, new products and cutting edge thinking from 300 leading brands, including AXIS Communications, CSD, HIK Vision, Seadan Security & Electronics, Hills, Gallagher, Assa Abloy, Panasonic, Genetec, Seagate and more!

ULTIMATE NETWORKING Connect with your Industry In partnership with ASIAL, the annual Security Gala Dinner at Sydneyâ&#x20AC;&#x2122;s iconic Town Hall is hosted by author, public speaker and commentator, Jean Kittson and comedian, Vince Sorrenti. The ultimate networking evening brings together security professionals from across the globe to recognize the industry and celebrate successes. The Future of Security Breakfast is an ideal opportunity to connect, featuring a keynote presentation from Shara Evans, Futurist. The Networking Drinks offers exhibitors and visitors the chance to mix, mingle and wind down after day 1 of the event - to network with clients and suppliers in a more social environment. The exhibition is free to attend for security professionals, and an ASIAL member discount is available for 1, 2 and 3 day passes to the ASIAL Security Conference. Secure your place now as the conference has sold out for the last 3 years.

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CO O LD S SOAR CE E N 3Y RE ST FE A N L U T

FOCUS ON SECURITY WHERE YOUR SECURITY NEEDS ARE BROUGHT INTO FOCUS

300 LOCAL AND INTERNATIONAL

BRANDS INCLUDE:

Gain insight into the newest innovations that are reinventing the industry. AI, biometrics and tech inventions are moving at lightning speed and smart technology is inspiring new discoveries every day. Industry leaders, new visionaries and expert users are all joining together to exchange ideas and developments. The Security Exhibition + Conference is Australiaâ&#x20AC;&#x2122;s largest and most established commercial security event that cultivates innovation, solves problems and leads an industry to be the best in the world.

ASIAL SECURITY CONFERENCE

HEADLINE SPEAKERS

NICK A New Scotland Yard

KELLY SUNDBERG Mount Royal University Canada

HUGH RIMINTON Conference Moderator

SHARA EVANS Futurist, Market Clarity

NICK DE BONT Thales Australia

DR LISA WARREN Code Black Threat Management

Lead Industry Partner

BOOK YOUR CONFERENCE PASS

securityexpo.com.au

SEC URI T Y I N SI DER | JUN/JUL 2 019 13

SEC URIT Y F E AT URE

2019 Security Exhibition & Conference Thousands of security industry professionals will converge at the International Convention Centre, Darling Harbour, Sydney (ICC) from July 24-26 for Australasia’s premier security industry event, the Security Exhibition & Conference. Organised by Diversified Communications Australia in partnership with the Australian Security Industry Association Limited (ASIAL), the 34th annual event will feature an impressive exhibition display, world-class conference and more. The Security Exhibition & Conference is the industry’s annual opportunity to reunite for three days of quality networking and unrivalled education alongside a showcase of the most innovative solutions to the Australian market. For over three decades it has been the largest and most established commercial event for the security industry in Australia, bringing together the entire supply chain of manufacturers, distributors, security professionals and end users to connect and create unparalleled business opportunities.

Conference Sponsor

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ASIAL Security Conference Combat Security Threats With a theme of ‘Building Resilience to Combat Changing Security Threats ‘ the 2019 ASIAL Security Conference hosts a compelling program of renowned local and international experts, academics and visionaries addressing how to strengthen your capabilities, managing risk, a digital future, emerging technologies and innovations, integration and more. The 2019 format and content has been updated to reflect critical industry updates on the first day, followed by your choice of streamed executive briefings on the second and third day of the program. Secure your place before it’s too late. Last year, ASIAL’s Security Conference completely sold out. The conference hosts a compelling program of renowned local and international experts and academics with case study evidence on how to protect your business, brand reputation and vital assets along with mitigating risk and vulnerability.

Continues over page >

S E C URIT Y FE ATU RE

Day 1 - 24th July 2019 9.00am

Welcome

9.05am

Topic

Speaker

Master of Ceremonies

Hugh Riminton

President’s Welcome

Kevin McDonald, President, Australian Security Industry Association Limited

9.10am

Plenary 1

Strengthening Security Capability - Forging Stronger Public and Private Partnerships

Nick A

9.40am

Plenary 2

Responding to the Threat from Within: An Expanded Definition of Insider Threats

Dr Lisa Warren, Clinical/Forensic Psychologist, Clinical Director, Code Black Threat Management

10.20am

Plenary 3

Improving Security Industry Capability - What We All Need to Do

Dr Gavriel Schneider, Group CEO, Risk 2 Solution Group

10.50am

Break

11.10am

Plenary 4

Security, Privacy & Ethics: Challenges in our Digital Future

Shara Evans, Technology Futurist, Market Clarity

12.00pm

Plenary 5

Security Dialogues: Cyber Security & Human Behaviour

Debi Ashenden, Research Professor of Cyber Security and Human Behaviour, Deakin Univeristy

12.30pm

Plenary 6

Building a Security Risk Management Culture

1.00pm 2.00pm

2.40pm

Nick de Bont, Chief Security Officer, Thales Australia Lunch

Plenary 7

Avoiding Litigation: Minimising Exposure in an age of operational security risk

Tony Zalewski, Director, Global Public Safety

Plenary 8

Pane Sessionl: Security in a High Risk Environment – Maintaining a Safe Environment for Patients, Visitors and Hospital Personnel

Ross Judd, Security Manager, St Vincent’s Health Network, Danielle Austin, Incident Response Manager, St Vincent’s Health Network & David Kortum, Director, Triplex Acies Consulting

3.20pm

Break

3.40pm

Plenary 9

Panel: Integrating Physical, Electronic and Personnel Security

John Lomax, General Manager Asset Protection, The Star & Michael Taga’i, Event Security Manager, International Convention Centre Sydney

4.20pm

Plenary 10

Security, Risk, and Occupiers’ Liability – Striking the Right Balance

Kelly Sundberg, Associate Professor, Mount Royal University (Canada)

Day 2 - 25th July 2019

9.00am to 11.00am

12.30pm to 2.30pm

Speaker

Executive Briefing 1

Occupational Violence and Aggression: Preparing Security Staff Through Proactive Measures

Tony Zalewski, Director, Global Public Safety

Executive Briefing 2

Video Surveillance Systems– How Upcoming Changes to Standards will Impact Planning, Tendering, Installation and Supply of Video Surveillance Systems

Arthur Barker, General Manager, T&L Enterprises

Executive Briefing 3

How to Develop a Robust Security Risk Culture

Dr Gavriel Schneider, Group CEO, Risk 2 Solution Group

Executive Briefing 4

Outcome-Based Video Surveillance Systems – What End Users Need to Know

Arthur Barker, General Manager, T&L Enterprises

Executive Briefing 5

Striking the Balance Between the Right to Privacy and Need for Video Surveillance

Kelly Sundberg, Associate Professor, Mount Royal University (Canada)

Executive Briefing 6

Safeguarding staff, operations, assets and infrastructure from increasing threats in the healthcare sector.

David Kortum, Director, Triplex Acies Consulting

Day 3 - 26th July 2019

9.00am to 11.00am

Topic

Speaker

Executive Briefing 7

Navigating a Complex Risk Environment – Managing the Challenges of Cyber and Physical Security Threats

Tony Vizza, Director of Cyber Security Advocacy APAC, (ISC)², Inc

Executive Briefing 8

Securing the Enterprise; Governance, Standards and Implementation

Jason Brown, National Security Director, Thales Australia

Executive Briefing 9

Designing ‘secure’ buildings - Insights, Currrent and Future Practices

Kerran Campbell, Director, CCD Alliance Security Consultants

Executive Strengthening Security Capability - Forging Stronger Briefing 10 Public and Private Partnerships

Nick A, Assistant Commissioner Michael Willing APM, Commander, Counter Terrorism and Special Tactics Command, New South Wales Police Force & Superintendent Ross McNeill, Counter Terrorism Command, Victoria Police

Executive Crowd & Event Management Briefing 11

Jim Fidler, Director, Secure Events and Assets, Tony Daou, CEO/ Director, iSec & Simone Elbeb, General Manager - Events, iSec & Luke Robinson, Managing Director, Platinum Event & Risk Services

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Gala Dinner The Security 2019 Gala Dinner will be held at Sydney’s Town Hall on Thursday 25th July 2019 from 6.30pm-10.30pm. The Gala Dinner will form a key part of ASIAL’s celebrations to mark its 50th anniversary – a momentous milestone for the Association. This ultimate networking evening brings together security professionals from across the globe to celebrate, engage and socialise with colleagues, suppliers, and clients. Incorporating a three-course meal and fine wine, the evening recognises the Best New Product Awards and features great entertainment. Jean Kittson is an actor, comedian and scriptwriter for stage, television, theatre, radio, magazines and newspapers. Jean came to national attention on ABC TV’s, ‘The Big Gig’, followed by Let the Blood Run Free, Kittson Fahey, Good News Week, the Glasshouse, Flat Chat, The Einstein Factor, Media Dimensions, Strictly Speaking, Talking ’Bout Your Generation, Studio Ten, the Today Show and she is also well known for her comedy debates for the ABC, Channel 9 and Channel ten. She is a regular panellist on ABC 702 radio drive program, Thank God It’s Friday. Vince Sorrenti got his start in the business as a student performing in architecture revues in the early 80s, and later in the booming stand-up scene of which he was something of a founding father. His work runs the gamut from TV hosting, movie appearances, comedy albums and festival performances. He is a four-time winner of the Mo Award as Australia’s best comic.

To book: securityexpo.com.au

Gala Dinner Sponsor

Networking Drinks The Networking Drinks reception, hosted in partnership with ASIAL, offers exhibitors and visitors a chance to continue business over a drink after the exhibition. Held after the first day of the Security Exhibition & Conference, Wednesday 24 July, the Networking Drinks reception is the ideal place to network with clients and suppliers in a more social environment. The 2019 Networking Drinks will take place on the Level 5 Terrace, International Convention Centre, Sydney with drinks and canapes included for all guests. Time: 5:15pm - 6:45pm Date: Wednesday 25 July Location: Level 5 Terrace, International Convention Centre, Sydney To register: securityexpo.com.au

Exhibition Meet over 5,000 targeted security professionals. The Security Exhibition & Conference is the only event in Australia that offers security suppliers the opportunity meet face-to-face with high-value executives, technical professionals, and consultants. Running for over 30 years, the Security Exhibition is firmly established in the industry calendar as the destination for buyers to discover innovation and find product and service providers. 33 33 33 33 33 33 33 33 33 33 33 33 33

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educate, clarify and demystify the science of CCTV. This article is intended to add some clarity about the latest resolution standards.

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The newly adopted IP VSS standard IEC 62676-5 deﬁne measuring CCTV camera resolution in a slightly diﬀerent manner to what was the case in the past, with the analogue cameras.

New Test Chart V.5.0

As we already described in our Our main objective over the pastprevious 35 yearspost, of ViDi Labs has developed a new test chart v.5.0 for testing cameras of any resolution from SD (768x576), HD (1920x1080) and up to UHD professional CCTV activity has always been (3840x2160), and higher. We also said that, base don this test chart, we developed a special to educate, and demystify the science software to clarify make camera evaluation as easy and as objective as possible.

of CCTV. This article is intended to add some In this about post we to explain how the resolution is measured, according to these new clarity thewould latestlike resolution standards. standards.

Thenewly first adopted important difference is that we should The IP VSS standard IEC 62676-5 defines no longer use TVL (Television Lines) terminology to describeCCTV resolution. was in the resolution defined in the analogue TV as 3/4 of the vertical lines measuring camera This resolution a slightly different manner to what the case in the past, with the width, being 4:3 aspect ratio. When using test charts, that could bewas counted across the screen analogue cameras. this is the point where four or more resolution wedges converge to three or two, judging by ViDi Labs has developed a new test chart v.5.0 for (subjective) visual inspection. A more accurate, and more objective method, during the ‘analogue testing any resolution from (768x576), HD times’cameras was toofhave 5% ‘depth ofSD modulation’ of black and white lines of the wedges when (1920x1080) to accurate, UHD (3840x2160), and higher. per Picture Height (LP/PH), instead of TVL. This puts the IP inspected and withupan line selective, oscilloscope.

Based on this test chart, we developed a special software CCTV cameras in the same group as the resolution defined

to make camera evaluation as easy and as objective as in photography. possible. The LP/PH refers to the maximum number of line pairs In this article we would like to explain how the resolution (black and white lines) across the width of the video picture, new standards to using Line Pairs per Picture Height (LP/PH), instead of isThe measured, according tohave these switched new standards. equivalent to the picture height. We are referring to line TVL. This puts the IP CCTV cameras in the as the resolution deﬁned in photography.

The first important difference is that we should no same group pairs simply because if you don’t have white lines in the longer use TVL (Television Lines) terminology to describe sensor column after the black ones, you will not be able to resolution. This was the resolution defined in the analogue see any pattern. If there are only black lines projected on TV as 3/4 of the vertical lines that could be counted across each sensor column (or row) there will be nothing but black the screen width, being 4:3 aspect ratio. When using test picture. We have to have white after the black to determine charts, this is the point where four or more resolution the maximum resolution. This is why we now talk about wedges converge to three or two, judging by (subjective) ‘line pairs’. visual inspection. A more accurate, and more objective A high quality HD video image, composed of 1920x1080 method, during the ‘analogue times’ was to have 5% ‘depth of modulation’ of black and white lines of the wedges when Continues over page > inspected with an accurate, line selective, oscilloscope. The new standards have switched to using Line Pairs

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pixels real-estate, by definition can show no more than 1920/2 = 960 pairs of B/W lines across the width of the screen. This maximum number of 960 is then ‘normalised’ to the 16:9 aspect ratio of HD, so we have 960:16x9=540., which we could call ‘line pairs per picture height, (LP/PH).’ So the maximum resolution an HD signal can have is 540 LP/PH. Similarly, the maximum resolution an UHD (4k) signal can have is 1080 LP/PH. If a sensor is not the ‘standard 16:9’ aspect ratio, the appropriate LP/PH can still be presented using such sensor aspect ratio. As we all know, the resolution depends not only on the sensor itself, but also on the matching optics. In fact, lenses are almost always the bottle neck in CCTV. The next difference in the new standard, compared to the old analogue standards, is that we refer to the maximum resolution at the point where depth of modulation is equal or better than 10%. The depth of modulation is defined the same as in analogue CCTV, but now the limit as at 10%. If the white line peak is w, and the black deep is b, than the modulation is

As we all know, the resolution depends not only on the sensor itself, but also on the matching optics. In fact, lenses are almost always the bottle neck in CCTV.

defined as: M = (w - b) / (w + b) x 100 [%] So when this M <= 10%, we say this is the limit of the resolution of the camera/ lens combination. The curve that describes the resolution M, versus the resolution (LP/ PH) is usually referred to as Modulation Transfer Function (MTF), but also as Spatial Frequency Response (SFR). The new test chart v.5.0 uses Siemens sine-wave stars for more accurate resolution measurements. Although we could do this by way of visual judgement based on the exported JPG image from a video stream, we mentioned that we have developed a software algorithm to make these measurement objectively, by the accurate algorithm we developed. The The ‘sine-wave’ term refers to the changing of black to white, which is not sudden, abrupt, but goes continuous from black to white following a ‘sine-wave’ law. According to the latest standards, the resolution can be measured at around 1000 lux or more illumination at the test chart.

Sine-wave

According to the latest standards, the resolution can be measured at around 1000 lux or more illumination at the test chart.

At lower illumination levels the resolution will always be lower, which is why the standards suggests that you should have at least 1000 lux reﬂected of the test chart when measuring resolution. You can certainly use less than 1000 lux, and although that will not show you the best resolution for the camera/lens combination, you can compare it with another model, but make sure you have the same light level in order to have an objective comparison.

If you want to evaluate, compare or test your cameras, please feel free to visit our web site (https://vidilabs.com/testcharts.html) and order the latest test chart.

We oﬀer our software testing for free from your exported images.

The maximum resolution of a camera is to the 10% point on this curve.

As explained on our previous post about our new test chart v.5.0, we now use Siemens sine-wave stars for more accurate resolution measurements. Although we could do this by way of visual judgement based on the exported JPG image from a video stream, we mentioned that we have developed a software algorithm to make these measurement objectively, by the accurate algorithm we developed.

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At lower illumination levels the resolution will always be lower, which is why the standards suggests that you should have at least 1000 lux reflected of the test chart when measuring resolution. You can certainly use less than 1000 lux, and although that will not show you the best resolution for the camera/lens combination, you can compare it with another model, but make sure you have the same light level in order to have an objective comparison.

If you want to evaluate, compare or test your cameras, please feel free to visit our web site (vidilabs. com/testcharts.html) and order the latest test chart. We offer our software testing for free from your exported images.

Spatial Frequency Response (SFR) = MF vs LP/PH

The ‘sine-wave’ term refers to the changing of black to white, which is not sudden, abrupt, but goes continuous from black to white following a ‘sine-wave’ law.

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In 2017 United Voice ACT Branch made an application to the Federal Court arguing, in essence, that under the Security Services Industry Award 2010 (the Award) employers could not allocate overtime on Sundays during a 12-hour roster cycle and that overtime could only be calculated as commencing after ordinary hours had been exhausted. The decision by Justice Tracey found in favour of the employer and noted: “Rostering arrangements are within the discretion of the employer. Consistently with the existence of this discretion the Award does not contain any express restrictions on the exercise of that power. In particular it is open to an employer:

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33to choose the day on which a roster is to begin;

33to decide whether overtime hours can be included in the roster at a point before which all ordinary hours have been worked;

33to decide on the number of days on which ordinary hours can be worked; and

About the Author: CHRIS DELANEY is a highly regarded Employee Relations professional with over 40 years’ experience in Industrial Relations and Human Resources. He has held senior executive Industrial Relations positions with Nestle & BHP. He has represented (ASIAL) and members in the 4 Yearly Review of Modern Awards and many matters before the Fair Work Commission and other Industrial tribunals. He is a regular contributor to the Security Insider.

33to fix the number of days of the week on which ordinary hours are to be worked (subject to the limitations prescribed by cls 21.3 and 21.4).”

HOUR SHIFTS AND OVERTIME in the Security Industry

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His Honour’s comments are consistent with the advice ASIAL has provided to members over many years. United Voice sought to appeal the decision and the appeal was heard by the Federal Court Full Court. Its decision was handed down on 26 April 2019. Justices Collier, Bromwich and Wheelahan dismissed the appeal and upheld the earlier decision of Justice Tracey. They found that the Award placed no restriction on the employer, confirming Justice Tracey’s findings as noted above. Further, the Federal Court – Full Court indicated that overtime could be worked prior to the commencement or after the completion of ordinary shift hours or on a day when ordinary hours are not rostered.

What employers should do Employers should carefully consider all of the issues relating to the implementation of 12-hour shift patterns. Not only the provisions of the Security Services Industry Award 2010 (Award), but the implications for the business, the employees and the client.

ASIAL recommends that in any roster the start and finish times for ordinary hours should be clearly stated and overtime should be distinguishable from ordinary hours.

Employees are entitled to be represented for the purposes of negotiating such an agreement. Once agreement is reached it must be reduced to writing and kept as a time and wages record. ASIAL recommends that in any roster the start and finish times for ordinary hours should be clearly stated and overtime should be distinguishable from ordinary hours.

Contract of Employment

Overtime

When offering employment, the contract of employment, amongst other crucial matters, should clearly state that the employee is covered by the Award and may be required to work ordinary shifts up to 12 hours in accordance with a roster.

Clause 23 deals with overtime. Any time worked before or after an ordinary time shift or on a day that the employee is not rostered to work must be paid at overtime rates i.e. the first 2 hours at time and a half the ordinary rate and double time thereafter except on Sundays when overtime is all at double time and public holidays when overtime is all at double time and a half.

The Award Clause 21.1 deals with Ordinary hours and roster cycles. It identifies the maximum number of ordinary hours per week as 38. However, it allows employers at their discretion to operate a roster that provides for an average of 38 hours per week to be worked over a roster cycle of up to 8 weeks. Clause 21.2 sets the Shift duration for employees. As a general rule an employee may only work a maximum of 10 ordinary hours in any shift. Where an agreement exists between the employer and the majority of employees concerned in a particular establishment, ordinary working hours exceeding 10 but not exceeding 12 hours per shift may be introduced subject to:

proper health monitoring procedures being introduced;

ii. suitable roster arrangements being made; iii. proper supervision being provided;

Annual Leave and Personal Leave A recent decision by the Fair Work Commission could have widespread ramifications on how sick leave for shift workers is calculated, particularly when applied to employees working shifts longer than 7.6 hours. This could mean that employees working 12 hour shifts may be entitled to 120 hours of personal leave as opposed to the traditional 76 hours (10 days) under the National Employment Standards. This decision is now the subject of an appeal in the Federal Court (Mondelez Australia Pty Ltd v AMWU & others (VID 731/2018)). Until it is resolved ASIAL cannot provide a definite answer about the effects of 12 hour shifts on the accrual of leave.

If you have any questions relating to the above or any other workplace issue contact ASIAL’s Workplace Relations Advisor at chris@asial.com.au

iv. adequate breaks being provided; and v. an adequate trial or review process being implemented where 12 hour shifts are being introduced for the first time.

Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you take no action without prior reference to a Workplace Relations Specialist.

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A DV E RT ORIAL

Can you remember the last time you manually entered data?

Maybe it was five minutes ago when you entered the costs your technician quoted on an invoice into your accounting system. Or, when you noted down the parts used from that same invoice and updated your inventory records. Perhaps it was when you were inputting the billable hours from the invoice for the next pay run. simPRO users only have to enter in their data once. Whether it’s in the field or in the office, once the data is entered into simPRO, it is stored and available for access by different staff members as they need it - no double entry or unnecessary time needed to maintain consistency and accuracy in your information. With the exponential growth of data, and the prediction that by 2020 there’ll be 1.7 megabytes of new information generated per second for every human*, it’s important that you can keep up. simPRO can help you do this by improving how quickly and easily your staff can access vital information for security asset monitoring and maintenance. Our job and business management software is a great example of how a single source of truth (SSoT) can benefit a business; one system, all the data your team needs to action workflows at their fingertips. Your field staff are connected to your business information using our Mobile application, Connect. Your accounting team are linked with your accounting package through our native integrations with Xero, MYOB and more. Your allocator can see comprehensive, live schedule and location data for not only your technicians, but also your assets, fleet and more in one place. With simPRO, your data flows seamlessly throughout your business. It not only helps you to maintain accuracy and ensure consistency in information across all departments but optimises how and when your staff can communicate and complete workflows.

Learn more here: simpro.com.au/signup/asial-members

*Statistic taken from ‘Big Data: 20 Mind-Boggling Facts Everyone Must Read’ by Bernard Marr for Forbes Online, Sep 30, 2015.

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Inspiring a Connected Business For Trades & Services

simPRO offer for ASIAL members As an active ASIAL member, get 20%* off your initial investment in the simPRO Enterprise job management solution *Terms and conditions apply

simpro.com.au/asial-members

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SCORING TERRORISM RISK QUESTIONS AND LIMITATIONS FOR PRACTITIONERS By Aaron Tran and Andrew Tatrai

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Methods to assess terrorism risk assessment were quickly developed as a matter of necessity following September 11 to allow organisations to understand, quantify and ultimately manage the complex risk posed by terrorism. This article will look at Aggregated Risk Scoring (ARS) methods of assessing terrorism risk such as CARVER, EVIL DONE, and the Crowded Places Self-Assessment Tool (CPSAT) and will examine several questions which highlight limitations which should be kept in mind by practitioners who use or rely on these types of tools and methods. A brief overview of methods to assess terrorism risk The US Department of Homeland Security has led much of the development of terrorism risk assessment methods which have then been adopted and followed by others. From FY2001 to FY2003, terrorism risk was quantified as a function of population. 1 Using population or population density as a measure of terrorism risk is still used by some bodies, such as the Australian Reinsurance Pool Corporation. From FY2004 to FY2005, terrorism risk was then determined by an additive formula where risk was the sum of three features: a threat score, a critical infrastructure score and population density.2 Whilst the DHS no longer uses additive formulas, or Aggregated Risk Scoring (ARS) as they are referred to in this paper, they do remain used by others as evidenced by the release of the Crowded Places Self-Assessment Tool (CPSAT) by the Australian Government in 2018.

Aggregated Risk Scoring Aggregated Risk Scoring (ARS) describes any method of assessing risk through the scoring of certain features, typically on an ordinal scale (e.g. on a scale of 1 to 10) which are then added up to obtain an overall score. This overall score may then be matched to predefined risk levels (e.g. if the score is greater than 20 then the risk is â&#x20AC;&#x153;highâ&#x20AC;?). There are many ARS methods out there, but the two many will familiar with in a terrorism context are CARVER, EVIL DONE, and the CPSAT3. ARS provides a way to perform structured assessments using standardised scores or ranks, and there is little doubt it will produce more consistent and reliable assessments compared to unstructured intuitive judgments of risk. The key strength of ARS is its convenience: it is easy to understand and use, with assessors simply needing to read the criteria, score, add and compare. But there are limitations and important questions which need to be acknowledge by any practitioner using or relying on these methods.

Continues over page >

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How do we know these are the right features or factors to look at?

How reliably does a person score a feature? How subjective is a feature to score?

Most ARS methods provide little explanation as to why they have chosen the features they have in their scoring scheme. In most cases, we simply assume that the features make sense and then accept that they are appropriate. For example, in the case of CARVER, no specific evidence is provided as to why “Criticality”, “Accessibility”, “Recuperability”, “Effect”, and “Recognisability” are the correct features versus any other combination of possible scoring features. ARS methods do not typically test for the appropriateness of the features they use, and this is perhaps why there are so many variations of ARS methods out there – no one can really agree (or prove) that their set of scoring features are actually the correct features we should be looking at.

One frustration with ARS methods is their use of features which are difficult to objectively measure or define, and therefore introduce a high degree of subjectivity into the scoring process. In the case of CPSAT, whilst some features have a quantifiable and somewhat objective grounding (such as the density of people at a location), other features such as the symbolism of a site and its social importance are highly subjective. With the exception of some major and prominent sites, what is symbolic or considered socially important is inevitably going to vary from person to person. This in turn affects the reliability of ARS methods using such subjective features.

What is the importance of one feature relative to the other features? Another related issue is that many ARS methods do not explain or account for the importance of features relative to other features. In the case of CARVER, all features are given the same weight, and this assumption has a signifcaint impact on the results. This can of course be addressed through weighting the features, but this weighting in itself requires some evidence to back up its claim as to why one feature is more important than another and by how much.

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How well are these features defined? What exactly is the implication of scoring X and scoring Y? In addition to whether features are innately subjective, there is also an issue with how well ARS methods define their features. The CPSAT asks the assessor to score the density of people at a location between 1 and 7 but does not provide any guidance as to what constitutes a 1 and what constitutes a 7. Quite simply, there is often a lack of a definitive reference point in ARS methods which results in the same situation being given two different scores due to variations in understanding. To ensure reliability in the results, all assessors need to have the same understanding of what a feature means and what scoring it a particular value means versus scoring it another value.

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Are the features independent or do they overlap with one another? Related to how well the features are defined, one issue encountered in many ARS methods is that the features tend to overlap with each other. For example, in the CPSAT, there is arguably some overlap between whether a location is symbolic and whether it can be considered socially important i.e. a symbolic location will also be socially important. In the case of CARVER, there is arguably overlap between the “Criticality” and “Effect” features of a location i.e. a critical location will always have a large effect. The result of this overlap is that certain features may be double counted in the overall score, distorting the overall result.

How well do ARS methods actually perform? This final question is perhaps the most important, and yet it is also the one which most try to avoid. There has been no systematic collection of data on how well ARS methods actually perform in identifying targets that are then actually attacked. The most important metric for a method to assess terrorism risk is its false negative rate: how many locations were assessed as being low risk but were then subsequently attacked. For most ARS methods, we have no idea what the false negative rate is. It is possible to perform retrospective testing of ARS methods, that is, where places which have been attacked are assessed using an ARS method. This may be one way to gather data on the performance an ARS method, but this may be difficult to perform without the bias of hindsight affecting the results. The fact that we do not know how ARS methods being used actually perform should be a concern which is front of mind for those who use and rely upon these methods to make critical decisions which impact the safety and security of others. 1. Masse, Todd, Siobhan O’Neil, and John Rollins. “The Department of Homeland Security’s risk assessment methodology: Evolution, issues, and options for Congress.” LIBRARY OF CONGRESS WASHINGTON DC CONGRESSIONAL RESEARCH SERVICE, 2007, 5-6. 2. Ibid. 3. Newman, Graeme R., and R. V. G. Clarke. Policing terrorism: An executive’s guide. Diane Publishing, 2010; Murray‐Tuite, Pamela M., and Xiang Fei. “A methodology for assessing transportation network terrorism risk with attacker and defender interactions.” Computer‐Aided Civil and Infrastructure Engineering 25.6 (2010): 396-410.

About the Authors: Aaron Tran is the founder and CEO of Assess Threat Pty Ltd, a company which develops datadriven machine learning and automation products for public safety applications.

Andrew Tatrai is Chairman and Non-Executive Director of ACES, a security and risk management consulting firm with extensive experience across major stadium and public infrastructure assets.

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SEC URIT Y F E AT URE

Organisations dealing with mental health and suicide Answers by Lifeline Australia in BLUE Q. What is the number one thing that family and friends can do for someone in their life struggling with depression? With anxiety? With thoughts of suicide? A. They can be open to connecting with them. Family and friends have an important role to play in reducing the isolation that can be experienced by people struggling with thoughts of suicide. At Lifeline we believe that no person should ever have to face their darkest moments alone. Thatâ&#x20AC;&#x2122;s why our crisis support line 13 11 14 is open 24 hours a day, 7 days a week to offer support to anyone who is struggling or providing to support to someone who is struggling. Q. When dealing with ongoing depression and/or anxiety, what kind of support can Lifeline offer me? Importantly, how can I make this happen? How can I access this support? A. Lifeline is available to anyone experiencing emotional distress at any time. You can call our telephone line on 13 11 14 (24 hours a day / 7 days a week) or chat to a crisis supporter through webchat at lifeline.org.au (7pm â&#x20AC;&#x201C; midnight / 7 days) Q. What kind of support can Lifeline offer young people struggling with mental health? A. Lifeline is here for all people in Australia who are struggling. In Australia last year, twice as many young people died of suicide than on our roads. We have to get the message to young people that they can reach out to Lifeline for help. Our trained crisis supporters are highly skilled listeners who will talk (or web chat 7 to midnight) to any person who is experiencing emotional distress at any time. Q. What kind of support can Lifeline offer people living in regional and rural areas struggling with mental health? A. Lifeline has 40 Centres around Australia and 20 if them are in rural and regional areas. So our community footprint is quite large. The message we want to get to people in rural and regional areas is, when you call Lifeline, your contact is kept confidential. Calls are not answered by your local Centre, they can be answered by a volunteer anywhere around the nation. We have over 10,000 volunteers working around the country to help Australians doing it tough. Q. What kind of support can Lifeline offer migrants struggling with mental health? A. Anyone in Australia can contact Lifeline. There is a free interpreting service for people who do not speak English. To access this service please call 131 450 and speak to TIS in the language required. TIS will then call Lifeline on behalf of the caller. A call to TIS is the cost of a local call from landlines (additional charges apply for mobiles). Find out more at: tisnational.gov.au

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Q. What is the greatest challenge that Lifeline is facing? A. We want to answer every call that comes in to Lifeline, but sometimes in peak service periods, callers hang up before we can get to them. Our challenge is to encourage people to hold on until we can get to them. We are always looking for volunteers to help with this. Q. What is a fantastic moment or goal that Lifeline has achieved (or is currently undertaking)? A. This year, we were lucky enough to be a part of the triple j Hottest 100 that enabled us to reach the younger demographic across Australia. Meanwhile, every year, we receive almost a million contacts from people in Australia reaching out for our support. Q. What projects is Lifeline working toward in the future? A. We are constantly seeking to reduce call waiting time. Our digital transformation strategy is all about increasing access to our service by harnessing technology. We are also currently working on a text trial service which we believe will be a game changer in improving accessibility to our service. Q. What is one thing I can do today to support those in my life? A. Look out for each other. When you notice a change in behaviour, please check it out. Ask your friend or family member if they are ok? If they are not, know that you can call Lifeline for advice in how best to help them. Or you can ask them to call Lifeline or suggest taking them to a GP. If life is in danger in Australia, please call 000. Q. What is one thing I can do today to support my own wellbeing? A. Allow yourself the time to do something you enjoy. Q. Is there anything you would like to add or expand upon? A. Thank you for contacting Lifeline with this request. I have attached photos you are welcome to use to accompany the Lifeline components of the story.

WANT TO GET INVOLVED? Individuals: lifeline.org.au/support-lifeline/volunteer Organisations: corporate_relations@lifeline.org.au

S E C URIT Y FE ATU RE

WELCOME TO OUR NEW MEMBERS ASIAL welcomes the following members who have recently joined the Association. NEW CORPORATE MEMBERS

NEW PROVISIONAL CORPORATE MEMBERS

Armor Security Pty Ltd

NSW

3Fit International Pty Ltd

Australian Security Education & Consulting Pty Ltd

ACT

A Khan Hassan & R.R. Rieri t/a Elite Services ACT Group

ACT

VIC QLD

AVI Contractors Pty Ltd

A to Z Multi Services Pty Ltd

Baaz Security Services Pty Ltd

Amandeep Singh t/a ASB Security Services

EVE Security Services Pty Ltd

NSW

AQ Group Services Pty Limited

Glenn Wode t/a Glenn Com Electrical and Communications

QLD

Armor Fire Fighting Manufacturing Pty Ltd t/a G5FS

ACT

Bruce La’Brooy t/a 4Seasons Security

High Beam Group Holdings Pty Ltd t/a Core Group Solutions Paliguard Pty Limited t/a CSG Communal Security Group

NSW

Pioneer Security Solutions Pty Ltd

VIC

Prime Group Security Pty Ltd

VIC

Rapiscan Systems Pty Ltd

NSW

Reliance Risk Pty Ltd

NSW

WSG Australia Pty Ltd

NEW CORPORATE UPGRADES Beauchamp Secure Pty Ltd

NSW

Empire Protection Pty Ltd

VIC

Environmental Control Services Pty Ltd

VIC

First Class Security Group Pty Ltd

QLD

H.I.S.S. PTY LTD t/a HG Security Group

QLD

Hospitality Performance Leaders Pty Ltd t/a Nu Force Security Group

VIC

Independent Solutions Pty Ltd

NSW

ISecure Protect Pty Ltd

NSW

RS Services Group Pty Ltd

VIC

Secure Communications Australia Pty Ltd

NSW

Vital Risk Services Group Pty Ltd t/a Vital Protection Group

NSW

VIC NSW

Canopy 75 Pty Ltd

VIC VIC QLD

Darren Baker Electrical Contracting Pty Ltd t/a DBEC Automation Davik Security Pty Ltd

VIC WA

Eckhold Technologies Pty Ltd

QLD

Gatekeeper Systems Australia Pty Ltd

VIC

High Quality Building No. 4 Pty Ltd t/a Beewave

NSW

HJM Security Pty Ltd t/a Star Compliance

NSW

IFAS Security Pty Ltd

VIC

Kaleb Lehman t/a Securatech

TAS

Metropol Facility Services Pty Ltd t/a Metropol Security Monarch Systems Pty Ltd

VIC NSW

Motion Security Pty Ltd

VIC

Nova Protection Group Pty Ltd

VIC

On Top Solutions Pty Ltd t/a On Top Electrical Solutions ProGlow Electrics Pty Ltd

NSW VIC

Rockwell Operations Pty Ltd t/a Oracle Security Group

QLD

Sector S Construction Security Services Pty Ltd

NSW

Securall Pty Ltd

QLD

Securecorp Security Pty Ltd

QLD

UR Safe Security Pty Ltd

VIC

Valiant Security Group Pty Ltd

VIC

Winsor Pty Ltd t/a Armsec WA

RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding members. CATEGORIES INCLUDE: PLATINUM – 25 YEARS +

GOLD – 16 – 24 YEARS

BRONZE

SILVER – 11 – 15 years

BRONZE – 6 – 10 years

SILVER

Brassets Pty Limited t/a Brassets Group

QLD

Blue Light Security (Australia) Pty Ltd t/a Blue Light Security

C5 Management Solutions Pty Ltd

ACT

Clear Present Protection Pty Ltd

David Halabi

NSW

David Craig Costa t/a Citywide Electrical & Security

Diamond Corporate Services Pty Ltd t/a Diamond Corporate Services

NSW

IKey Security Solutions Pty Ltd

NSW

Group 5 Security Pty Ltd

NSW

Khaos Group Pty Ltd t/a Calamity Monitoring

NSW

MPV Group Pty Limited

NSW

L & B Glass and Aluminium Pty Ltd

NSW

N Secure Pty Ltd t/a N Secure Solutions

NSW

L.L Delaney & P McNamara t/a Paul McNamara Security

NSW

Oz Safeguards Pty Ltd

NSW

Multi-Tech Security Solutions Pty Ltd

NSW

SAPE Industries Pty Ltd

QLD

Oberix Group Pty Ltd

VIC

Securenet Monitoring Services Pty Ltd

NSW

Spotless Services Australia Limited

VIC

Systematic Security Pty Ltd

F.G.T.D. Nominees Pty Ltd t/a Victorian Monitoring Services

QLD VIC NSW VIC

V.I.P. Security Services (Aust) Pty Ltd

VIC

QLD

Wrightway Security Services Pty Ltd

NSW

AC & RS Stroud Pty Ltd

QLD

Pacific Security Technology Pty Ltd

NSW

D Tadros & E Tadros t/a ETMA

NSW

Platinum Security Systems Pty Limited

NSW

ECS Services Pty Ltd

NSW

RDCCO Pty Ltd

NSW

Mitchell Turner t/a Profile Security Systems

NSW

Schneider Electric Buildings Australia Pty Ltd

NSW

Taysec Pty Ltd t/a Taylor Security & Investigations

GOLD

SEC URI T Y I N SI DER | JUN/JUL 2 019 31

SEC URIT Y F E AT URE

National Police Alarm Activation Response Guideline Introduction The National Emergency Communications Working Group – Australia and New Zealand in consultation with the Australian Security Industry Association Limited have developed a National Police Alarm Activation Response Guideline (‘the Guideline’) to align police classification, requirements and response to alarms and alarm activations.

The Guideline provides a framework for: 33National consistency in the way in which Australian policing jurisdictions and security companies who are members of recognised security industry organisations define and respond to alarm activations; 33Processes and procedures for the handling of alarm responses; 33More efficient use of police resources. 33The objectives of the Guideline are to: 33Provide a consistent categorisation of alarm types; 33Provide a consistent alarm activation response priority; 33Identify those alarm types police may not respond to; 33Reduce the number of non-genuine alarm activations that police respond to; 33Define Alarm Monitoring Providers requirements for confirmation of genuine alarm activations.

Alarm Categories and Types 33Alarm category A: Hold Up Alarm – Commercial only; High Risk Premises Alarm; Monitored Personal Safety Alarm;

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33Alarm category B: Multi-Sector / Multi-Break Alarms; Communication Failure; Single Sector Alarms at High Risk Premises; Duress Alarms; Vehicle Tracking Alarms; 33Alarm category C: Any alarm other than those listed above eg portable wireless devices, including pendants; 33Alarm category D: Multiple Sector Alarms, where there are no ready access to the premises; Single Sector Alarms - Non High Risk Premises; Flashing Blue Lights; Unmonitored Alarms; Vehicle Alarms; Fire or Smoke Sensor alarms; Medical Alarms and Power Failure/Low Battery.

Accredited Alarm Monitoring Provider Under the Guideline, police will respond to requests for assistance from accredited Alarm Monitoring Providers. For the purpose of this guideline, an accredited Alarm Monitoring Provider is defined as (i) being a current member of a recognised security industry organisation; (ii) complying with Australian Standard 2201.2 (as revised from time to time) monitoring centre certification and (iii) operates a telephone link in its alarm monitoring centre that is capable of showing Caller Line Identification (CLI) to the relevant police jurisdiction’s telephone links. Alarm systems are required to be maintained in accordance with the Australian Standard 2201.1: Intruder Alarm Systems – client’s premises: design, installation, commissioning and maintenance.

ASIAL GRADED SECURITY MONITORING CENTRES* CURRENT AS AT: 10TH MAY 2019

COMPANY (SHORT FORM NAME)

STATE

CERT NO.

GRADE

EXPIRY

ADT Security

NSW

521

11 Apr 2021

ADT Security (Data Centre)

NSW

520

11 Apr 2021

Allcare Monitoring Services

499

29 Feb 2020

ARM Security Systems

517

27 Mar 2021

ART Security

VIC

508

30 Sept 2020

Back2Base

QLD

509

27 Sept 2020

BENS Wholesale Monitoring

NSW

512

30 Jun 2019

Calamity Monitoring

NSW

501

21 Mar 2020

Central Monitoring Services

NSW

519

06 Apr 2021

Chubb Monitoring Centres

NSW

498

09 Mar 2020

Energize Australia

VIC

503

18 Mar 2020

Executive Security Solutions (Monitoring)

VIC

507

15 Aug 2020

NSW

516

25 Jan 2021

Golden Electronics

TAS

510

16 Oct 2020

GRID Security

NSW

511

15 Nov 2020

Instant Security

QLD

496

13 Nov 2019

Linfox Armaguard

VIC

506

14 Aug 2020

Mekina Technologies

TAS

500

01 Nov 2019

Glad Security Pty Ltd

Onwatch

NSW

522

15 Aug 2019

Paul-Tec (Australia)

NSW

489A

1 Aug 2019

VIC

505

01 Aug 2020

Protection Pacific Security RAA Security Services Sapio Pty Ltd (Hamilton)

518

14 Feb 2021

NSW

490B

17 Aug 2019

Sapio Pty Ltd (West Ryde)

NSW

504A

30 May 2020

Secom Australia

NSW

495

14 Dec 2019

Sectrol Security

VIC

492

25 Aug 2019

Securemonitoring

VIC

494

23 Nov 2019

Security 1

ACT

515

14 Feb 2021

Security Alarm Monitoring Service

502

18 Jun 2020

Security Control Room

VIC

491

18 Aug 2019

SMC Australia

QLD

497

10 Feb 2020

Spectus

523

4 May 2021

Staysafe (SA) Pty Ltd

513A

30 Apr 2020

Staysafe (SA) Pty Ltd

VIC

514A

1 Dec 2020

NSW

493A

22 Sept 2019

Ultimate Security Australia

The ASIAL Graded monitoring centres above have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 - 2004. PLEASE NOTE: ASIAL takes no responsibility for companies which MAY change the nature of their operations subsequent to Grading.

ASIAL CERTIFIED REDUNDANT MONITORING CENTRES CORE CENTRE

GRADE

CERTIFICATE

REDUNDANT LEVEL

EXPIRES

Chubb Monitoring Centres, Macquarie Park NSW

R1A

10 Feb 20

Security Monitoring Centres Australia, Salisbury QLD

R1A

10 Feb 20

SEC URI T Y I N SI DER | JUN/JUL 2 019 33

HO T PRODUCT S

HOTPRODUCTS VR43 & VR62 Keypad The VR43 & VR62 are vandal and weather resistant keypads compatible with the Presco series of controllers. Add a PAC access controller to get all of the features of the Presco system, with a durable keypad for indoors or outdoors use. Also works with Wiegand input access controllers. • Stylish streamline metal design • Robust sealed construction for indoor or outdoor applications • 8-26 Volt D.C. operation • Blue LED backlighting on keys • Available in standard 4x3 format or slimline 6x2 format for narrow mounting • Outputs Presco™ & Wiegand data (up to 64 bits) • Rated to IP67 • Resistant to saline mist

• 36 month manufacturer’s warranty. • Compatible with Presco™ PAC access controllers and all other Presco™ models, the entire system uses low cost non-shielded cable and keypads can be up to 1 kilometer from the door controller (power supply and cable dependent) • Compatible with most industry standard 26bit Wiegand systems and fully configurable for other Wiegand controllers with up to 64 bits of data

For further info and Distributor details contact p NIDAC Security 03 9808 6244 | www.presco.com.au

The latest in Solar Surveillance Install & monitor professional surveillance almost anywhere with the SLR-B Series, the next generation of Solar Surveillance Systems from VIP Vision™. New features in this range include: • • • •

Large 120W & 180W panels for improved solar generation & uptime New design for lower maintenance, easy servicing & panel cleaning 180W model with 1200Wh lithium battery for long operation time New motion activated LED street lighting with 60° tilt adjustment

Each Solar Surveillance System comes completely pre-configured & is ready for install. They also include 128GB microSD storage and your option of 4G or 5GHz WiFi modules for remote viewing

To find out more, contact: p RhinoCo Technology 02 9671 6711 | sales@rhinoco.com.au

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Upcoming ASIAL Events ROUND 2

19 Jun 2019

11 Jul 2019

24-26 Jul 2019

ROUND 3

12 Sep 2019

13 Sep 2019

9 Oct 2019

10 Oct 2019

13 Nov 2019

17 Nov 2019

27 Nov 2019

5 Dec 2019

Event Details

Sponsor

QLD INDUSTRY BREAKFAST - BRISBANE Time: 7.30am-9.00am Venue: Hillstone St Lucia VIC INDUSTRY BREAKFAST - MELBOURNE Time: 7.30am-9.00am Venue: Batman’s Hill on Collins

SECURITY EXHIBITION AND CONFERENCE - SYDNEY Venue: International Convention Centre

Event Details SA INDUSTRY BREAKFAST - ADELAIDE Time: 7.30am-9.00am Venue: The Playford Hotel WA INDUSTRY BREAKFAST - PERTH Time: 7.30am-9.00am Venue: Northbridge Hotel ACT INDUSTRY BREAKFAST - CANBERRA Time: 7.30am-9.00am Venue: Premier Hotel & Apartments TAS INDUSTRY BREAKFAST - HOBART Time: 7.30am-9.00am Venue: Hobart Function and Conference Centre QLD INDUSTRY BREAKFAST - BRISBANE Time: 7.30am-9.00am Venue: Hillstone St Lucia SECURITY AWARDS FOR EXCELLENCE - MELBOURNE Time: 7.30pm-10.30pm Venue: Park Hyatt NSW INDUSTRY BREAKFAST - SYDNEY Time: 7.30am-9.00am Venue: Holiday Inn Parramatta VIC INDUSTRY BREAKFAST - MELBOURNE Time: 7.30am-9.00am Venue: Batman’s Hill on Collins

To register, visit www.asial.com.au

Sponsor

Security Insider Magazine June/ July 2019

Articles inside

Resolution as per new standards

Scoring Terrorism Risk: Questions and Limitations for Practitioners