Vol.26 | Issue 1 | March 2020
THE MAGAZINE FOR SECURITY PROFESSIONALS
ASIAL Security Industry Licensing Report 2020 Page 14
1,437 53,657
147,729
4,924
NSW
Individual security licence holders
QLD
89
24,304
NT
1,965
T O TA L
388
1,788
11,170
320
TAS
Security Firm / Master Licence holders
ACT
4,716
T O TA L
1,679
20 Why pest controllers make the best cyber security experts
WA
15,000
1,793
SA
540
22 Rights and Responsibilities of Employers and Employees in Natural Disasters
26 CPTED: how embedding security into an environment facilitates better safety
VIC
37,618 8,681
#SECURITYAWARDS
C A L L F O R N O M I N AT I O N S
Celebrating Excellence
2020
Australian Security Industry Awards
Recognising excellence, achievement and innovation in the Australian security industry. Awards Night: 22nd October 2020 Venue: Doltone House, Hyde Park, Sydney For information on award categories and how to nominate visit: www.asial.com.au/securityawards2020
ORGANISED BY
2020
Contents Vol.26 | Issue 1 | March 2020
ASIAL SECURITY INDUSTRY LICENSING REPORT 2020
14 20
22
26
WHY PEST CONTROLLERS MAKE THE BEST CYBER SECURITY EXPERTS
RIGHTS AND RESPONSIBILITIES OF EMPLOYERS AND EMPLOYEES IN NATURAL DISASTERS
04 President’s Message
10 New feature for ASIAL Safe Workplace Management System
32 Welcome to our new ASIAL Members
18 Dealing with Covid-19
33 ASIAL member recognition Program recipients
05 Security 2020 Exhibition and Conference 08 The Benchmark for Electronic Security Training 10 Video Surveillance Systems Standard
22 Rights and Responsibilities of Employers and Employees in Natural Disasters
CPTED: PRACTICAL EXAMPLES OF HOW EMBEDDING SECURITY INTO AN ENVIRONMENT FACILITATES BETTER SAFETY
34 ASIAL Monitoring Centre listing 35 2020 Asial Events Calendar
ASIAL STRATEGIC PARTNERS
rsonal needs, er the relevant Product
SEC URI T Y I N SI DER | MAR C H 2 02 0 3
PRES IDE NT’S ME SS AG E
The theme for this year’s ASIAL Security 2020 conference is industry transformation. The convergence of physical, electronic and cyber security brings with it huge challenges and opportunities.
Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 | Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher
Editor Bryan de Caires
Industry transformation In order to thrive in this new environment, the industry requires new skills and mind sets. Underscoring the importance of advancing cyber security standards development within the security industry, ASIAL has partnered with (ISC)² – the world’s largest non-profit membership association of certified cybersecurity professionals. ASIAL has also entered into a Memorandum of Understanding with the Australian Information Security Association (AISA) to collaborate to positively impact the community to improve cyber safety, information security and physical security in order to make Australia a safer place to live, innovate and do business. We live in exciting, though often challenging times, where change is the only constant. As an industry our ability to adapt and innovate will be tested and rewarded. In a time of profound change, one of ASIAL’s key strengths and foundation, has been the ongoing commitment and long service of many its Secretariat team. In this regard, I recently had the pleasure of attending the ASIAL office to present Alexandra Firth (Senior Membership Officer) with acknowledgement for her 10 years of outstanding service
to the association. Alex joins Nadine Keady, Tania Laird, John Fleming and Bryan de Caires who collectively have amassed over 65 years’ service to the Association and importantly, have ensured ongoing continuity and direction in its operation. It would be remiss of me to not also acknowledge the experienced and long serving team of external consultants we have, among them Chris Delaney, Robin Burrows, Peter Johnson and Damien Smith AM (appointed a Member of the order of Australia in this year’s honours list). Together with our Secretariat, our external consultants form part of an experienced and formidable team that is working to build a stronger and more professional security industry. Finally over the coming year, the ASIAL board and myself look forward to the opportunity of meeting with members as we attend meetings in Perth, Brisbane, Melbourne and Sydney.
Kevin McDonald President
Editorial Enquiries communications@asial.com.au Advertising Anna Ho advertising@asial.com.au Graphic Design + Digital Mitch Morgan Design 0402 749 312 mitch@mitchmorgandesign.com www.mitchmorgandesign.com Editorial Contributors Tony Vizza, Simon Hensworth and Chris Delaney Print + Distribution CMYKHub Pty Ltd Published quartlery Estimated readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases can be emailed to: communications@asial.com.au. Internet references in articles, stories and advertising were correct at the time of printing. ASIAL does not accept responsibility form is leading views. Copyright©2019 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au. NEXT ISSUE: JUNE 2020 Printed ISSN 1442-1720 Digital ISSN 2207-8282
2,767
Avg Net Distribution per Issue
Security Insider Magazine is independently audited under the AMAA's CAB Total Distribution Audit. Audit Period: 01/04/2018 - 31/03/2019
4 SEC U R IT Y IN S IDE R | M A RCH 2020
IN DUS T RY NE WS
ASIAL PARTNERS WITH (ISC)² TO RAISE PHYSICAL AND ELECTRONIC SECURITY AWARENESS IN AUSTRALIA ASIAL has entered into an agreement with (ISC)² – the world’s largest nonprofit membership association of certified cybersecurity professionals to enable cooperation and collaboration for the advancement of cybersecurity standards development. The convergence of physical, electronic and cyber security brings with it huge challenges and opportunities. Succeeding in this new environment requires new skills and mind sets. ASIAL’s partnership with (ISC)² seeks to ensure that members have access to the professional skills needed to thrive in the digital age. The recently published 2019 (ISC)2 Cybersecurity Workforce Study indicates that the current cybersecurity workforce shortage in Australia requires an increase of approximately 45,000 skilled staff. In order to advance the cause of the cybersecurity profession and attract more talent, (ISC)2 and ASIAL will help facilitate access to each other’s initiatives to provide additional insights and value to members of both organisations. “Increasingly, electronic security measures are reliant on effective cyber security controls to protect people, business and society,” said Clayton Jones, managing director for Asia-Pacific, (ISC)². “Our agreement with ASIAL recognises and reinforces the enormous risk that both physical and virtual threats pose, and seeks to address them in order to promote a safer and more secure world.” Recognising the committed efforts ASIAL has put forward to improve cybersecurity awareness across Australia, (ISC)2 will promote the availability of ASIAL digital content and studies to its Australian members.
For more information visit the ASIAL website: www.asial.com.au
The theme of this year’s ASIAL Conference & Executive Briefing program is Industry Transformation. Security practitioners from across the region will explore how technology is driving change in security. The Security 2020 Exhibition & Conference will run over three days (22-24 July 2020) at the Melbourne Convention & Exhibition Centre. In addition, the networking drinks function will be held on the evening of the 22nd July and Gala Dinner on the 23rd July. For more information on conference program email events@asial.com.au or go to www.asial.com.au
CONGRATULATIONS TO IMPERIAL SECURITY SERVICES PTY LTD Congratulations to Brett Cavanagh of Imperial Security Services Pty Ltd who recently attained the status of ASIAL Platinum member. Brett is pictured receiving his award from ASIAL CEO Bryan de Caires.
2020 Australian Security Industry Awards Nominations for the 2020 Australian Security Industry Awards are now open. For information on award categories and eligibility criteria visit the ASIAL website. Award winners will be announced at a special dinner to be held in Sydney on Thursday 22nd October. ASIAL.COM.AU
#SECURITYAWARDS ORGANISED BY
2020
SEC URI T Y I N SI DER | MAR CH 2 02 0 5
Scale Your Security Business With An Innovative Operations Management Solution
simPRO offers a range of features for job automation and operations management, including: Advanced workflow automation
Integrations with industry-leading accounting packages
Real-time, office-to-field connectivity
Complete transparency in scheduling
Streamlined project and asset management lifecycles
Insightful reporting across business areas
You may be eligible for a 20% discount on the initial implementation and training costs of simPRO!* *Terms and conditions do apply. See our website for more details.
To learn more, head to simpro.com.au/asial-members 6 SEC UR IT Y IN S IDE R | M A RCH 2020
A DV ERTO RIAL
5 Ways You Can Use Software to Kickstart Your 2020 This year you and your team are going to be more organised and smash your goals. How do we know? Well, because we’ve got 5 software features that will help you make it so! These tools will enable you to automate workflows, minimise manual data entry, and improve the overall productivity and communication of your team.
#1 MAKE THE MOST OF YOUR RESOURCES WITH A SCHEDULING TOOL
#4 MAKE PAYMENTS MORE ACCESSIBLE USING ACCOUNTING AND PAYMENT INTEGRATIONS
Let's be honest, if you aren't using this kind of solution in your business yet then you're either brand new to software or ignoring the call of 21st century. A scheduling tool will help you plan weeks worth of work and ensure you're putting the right people to the right task. It is THE solution for managing people and understanding where your team is, at any given time (if we do say so ourselves).
Accounting and payment integrations with your operations management system can enable you to collect card payments and issue invoices from both the office and the field. This makes payments more accessible for your customers and is a great tactic for minimising the number of unpaid invoices. Some accounting and payment providers will also hand over your money faster, making it easier to manage cash flow within your business!
#2 STOCK UP ON YOUR INVENTORY WITH A CATALOGUE ORDERING FEATURE There's nothing worse than missing out on that sweet feeling of unpacking shiny new inventory for a job or having to reschedule attendance because you didn't have enough stock in the first place. Many software solutions designed for operations management will offer a catalogue ordering feature that means more efficient inventory top-up. This feature will help your team enter the field with confidence in 2020, knowing they've got all the tools they need to get the job done. #3 GET THE FORMALITIES OUT OF THE WAY FASTER WITH ONLINE QUOTE ACCEPTANCE A frustrating part of working in the security industry can be the limbo between sending out a quote and getting the customer's acceptance. In 2020 you can skip waiting on signatures and scanned documents, instead get notified quickly and easily of your customer's approval using an online quote acceptance feature. It enables customers to sign digitally and can improve sales turnaround time while ensuring compliance is maintained.
#5 USE BUSINESS DATA REPORTS TO MANAGE AND MONITOR YOUR WORKFLOWS If you're looking to scale your business in 2020, then you need to keep an eagle eye on your profits. Which is why the data reporting feature commonly found in operations management software is going to be your best friend. You can use the data and insights generated from different reports to monitor the profitability of your contracts as well as any key performance indicators that may impact your cash flow, like job completion. Best of all? There’s already an operations management solution out there that has these five features and hundreds more. With almost 20 years of serving security and other trade contracting industries, simPRO offers the ultimate solution for complete operations management. You can use simPRO to automate job management, minimise manual data entry, improve your recordkeeping, better monitor your workflows, and so much more. 20% DISCOUNT Even better than best of all? You may be eligible for 20% off the initial training and implementation costs of simPRO! Terms and conditions do apply. Check out our website for more details: simpro.com.au/signup/ asial-members
SEC URI T Y I N SI DER | MAR C H 2 02 0 7
INDUST RY NE W S
THE BENCHMARK FOR
ELECTRONIC SECURITY TRAINING The Security Technician Certification (STC) program is a national recognition program that has been designed to recognise technicians who have the relevant industry experience and training, this will become the benchmark for electronic security training in Australia. The STC program credential is a technical certification program that covers cabling practices, alarms, CCTV, access control, IP networking and cybersecurity. Developed by Comtech Training in conjunction with ASIAL, the STC program starts with the ‘Certified Security Technician’ level. Participants must successfully complete each certification level before progressing to the next. FIND OUT MORE www.asial.com.au/careers/security-technician-certification
8 SEC UR IT Y IN S IDE R | M A RCH 2020
IN DUS T RY NE WS
LEVEL 1 – CERTIFIED SECURITY TECHNICIAN (CST)
LEVEL 2 – ADVANCED SECURITY TECHNICIAN (AST)
Level 1 covers security fundamentals associated with the installation and maintenance of security equipment and cabling. It is designed for technicians who have at least 12 months field experience, a White Card and an Individual Security Licence.
Level 2 is designed to formalise and expand on the existing knowledge that most experienced electronic security professionals already have. Completion of this course will ensure you have the required skill set and knowledge to work on more complex systems.
PREREQUISITES
PREREQUISITES
3 ACMA Open Registration 3 Structured, Optical Fibre and Coaxial Cabling Endorsements
3 Level 1 - Certified Security Technician (CST)
Note: Acceptable evidence must be submitted and approved prior to receiving a Certificate of Completion. No refund will be given if you are unable to provide this evidence.
3 Structured, Optical Fibre and Coaxial Cabling Endorsements
COURSE CONTENT
You will be required to successfully complete all four parts of this course: 1. INSTALLATION PRACTICES
3 Cabling standards 3 Cabling practices 2. INTRUDER ALARM SYSTEMS
3 3 3 3 3 3
Cabling standards Basic electronics Static electricity Termination techniques Components Design principles
3 Individual Security License (Australia only) 3 ACMA Open Registration
Note: Acceptable evidence must be submitted and approved prior to receiving a Certificate of Completion. No refund will be given if you are unable to provide this evidence. COURSE CONTENT
You will be required to successfully complete all five parts of this course: 1. ADVANCED IP NETWORKING
3 Setting up domain-based servers 3 Care for computer hardware 3 Design a commercial based network 2. WIRELESS NETWORKS
3 Build a wireless local area network 3 Build an enterprise wireless network
3 Commissioning
3 Commissioning
3. CCTV SYSTEMS
3. INTRODUCTION TO CYBER SECURITY
3 Understanding resolutions and compression 3 Understanding lighting for CCTV applications 3 CCTV components (cameras, lenses, housings, power) 3 Data storage
3 Assessing the risk
3 Design 4. IP NETWORKING FOR THE SECURITY INDUSTRY
3 3 3 3
What is a network? IP addressing and subnet masks Port forwarding Design a network
COURSE DELIVERY
Online (approximately 12 hours in total) COURSE OUTCOME
A Certificate of Completion will be automatically awarded once all online learning and assessments are successfully completed, and evidence of pre-requisites has been uploaded and approved. COST: $300 (INC GST).
3 The anatomy of a cyber attack 3 Hardware protection 3 Software protection 3 Policies 4. CCTV ADVANCED
3 Design a wide area data network 3 Compression and storage calculators 3 Design principals for commercial CCTV systems 3 Design a network 5. ACCESS CONTROL SYSTEMS
3 Design 3 Interconnecting protocols 3 Network integration COURSE DELIVERY
Online (approximately 15 hours in total) COURSE OUTCOME
A Certificate of Completion will be automatically awarded once all online learning and assessments are successfully completed, and evidence of pre-requisites has been uploaded and approved. COST: $660 (INC GST).
SEC URI T Y I N SI DER | MAR CH 2 02 0 9
INDUST RY NE W S
MY BUSINESS HEALTH The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) supports small businesses and family enterprises through two main functions: advocacy and assistance. With so much information available online it can be hard to know where to turn for business support. Pulling together a range of resources, the ASBFEO has developed the ‘My Business Health’ website to provide easy access to tools, templates, and tips to manage stress and proactively engage with running your business. The ASIAL eLearning platform offers a course on Mental Health and Safety for Managers. This module is based on the SafeWork Australia Guide to work-related psychological health and safety and introduces managers to the issue of mental health and its relevance to the workplace. It aims to raise awareness on how to support employees with mental health issues and how to manage mental health hazards at the workplace.
VIDEO SURVEILLANCE SYSTEMS STANDARD Australian Standards working committee EL-031 chaired by John Fleming, GM, ASIAL is working on progressing adoption of the International Electrotechnical Commission (IEC62676) standard on Video Surveillance Systems. IEC 62676 — Video Surveillance Systems for use in security applications includes: 3 Part 1 — S ystem and Performance Requirements 3 Part 2 — V ideo transmission protocols: General Requirements and IP interoperability implementation based on Web services 3 Part 3 — A nalog and digital video interfaces
FIND OUT MORE
3 Part 4 — Application Guidelines
Mental Health and Safety for Managers: www.asial.com.au/careers/elearning
3 Part 5 — S pecifications and Image Quality Performance for Camera devices
My Business Health website: asbfeo.gov.au/my-business-health/home
3 Part 6 — V ideo content analytics — Performance testing and grading
NEW FEATURE FOR ASIAL SWM SYSTEM – EXPORT YOUR SWMS FORMS TO WORD In response to subscriber feedback, we are pleased to introduce new functionality to the online Safe Work Method Statement (SWMS) form which will allow users to export the form to a templated Word document to print, have workers sign the form and present to clients when required. To access the form, go to the ASIAL SWM System, then choose Risks > Raise SWMS. HOW TO USE THE SWMS FORM Complete all fields in sections: SWMS details (except attachment and signature); Tasks, Hazards and Risks; Site specific checklist; Date SWMS received by workers. Once complete, choose “Save to draft”, then the option to “Export to Word” will appear. To complete the SWMS, record the names of workers and their signature on the Word document. Once complete, scan the Word document and save back in the online SWM form in the “attachment” field. Completed forms will be available to view in the SWMS Register.
10 SEC U R IT Y IN S IDE R | M A RCH 2020
ACMA TO SET EME STANDARDS FOR MMWAVE 5G DEVICES The Australian Communications and Media Authority (ACMA) is looking at how it can regulate electromagnetic energy (EME) exposure from 5G devices operating in millimetre-wave (mmWave) frequencies. In a brief paper released, the ACMA noted there are “no finalised international standards on assessment methods for devices operating above 6GHz that are used in close proximity to the head or body.”
A DV ERTO RIAL
When you need security insurance, contact an expert As the endorsed insurance broker to ASIAL since 2003, Aon understands your security business. Contact our dedicated team today for an obligation free alternative: Angelo Gannis 02 9253 8350 angelo.gannis@aon.com
aon.com.au/security © 2016 Aon Risk Services Australia Limited ABN 17 000 434 720 AFSL No. 241141 General Advice Warning The information contained in this advert is general in nature and should not be relied on as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. So before deciding whether a particular product is right for you, please consider the relevant Product Disclosure Statement or contact us to speak to an adviser. COM0350 1217
Solid protection
Combined Security Liability for ASIAL members
AON & ASIAL POLICY HIGHLIGHTS
Security and the safety of other people’s property is your business. Protecting your business is equally important.
Tailored Business Activity to capture your risk associated to your unique security activities
AON has over thirty (30) years’ experience working with the Security Industry and has designed specific insurance cover that aims to meet the needs of security businesses. We have an in-depth knowledge of the risks associated and the insurance programs required to help reduce your exposure.
Loss of Keys Cover Automatically included up to $500,000
GENERIC SECURITY LIABILITY 3 Standard $10 Million Public & Products Liability 3 Significant excess for contractor and or sub-contractors ($25,000) 3 Exclusion for use of guns and dogs 3 No cover for Financial Loss 3 Loss of Keys not included
Designed specifically for security organisations and Approved by the Australian Security Industry Association APRA (Australian Prudential Regulation Authority) authorised insurer – Liberty International Underwriters.
Financial Loss Liability (Errors & Omissions) is Automatically included up to $2,000,000
Loss of Money Cover Automatically included up to $100,000 Cover for the use of guns and dogs automatically included $1,000 excess for crowd control/assault claims, our competitors impose a $5,000 excess for claims of this nature No injury to contractors/sub-contractors excess, otherwise known as worker to worker excess, our competitors impose a $25,000 excess for claims of this nature
3 No Cover for Cash In Transit / Cash in Safe
Civil Liability Professional Indemnity included as an optional extension
3 Limited Business Activity “Security Consultant” meaning cover is not specifically tailored for your business
Statutory Fines & Penalties included as an optional extension
3 Loss of Money not included
The difference is clear, speak to your AON insurance broker Michael Pham on 02 9253 7326 for an obligation free alternative and set a solid insurance protection for your business.
Cover for Cash in Transit / Cash in Safe optional extension
SEC URI T Y I N SI DER | MAR CH 2 02 0 11
I NDUST RY NE W S
WHY DO WE NEED CCTV STANDARDS? Why are Standards important? How do they impact the industry? What benefits do Standards provide for end users, consultants, installers and manufacturers, and why is it important for associations like ASIAL to put time, money, effort and resources into ensuring that it plays an active role in the formation of new and updated Standards? In this episode, we speak with Vlado Damjanovski of Vidi Labs, Les Simmonds of CCTV Consultants, Ollencio D’Souza of Technology Care and John Fleming, General Manager of ASIAL, about the need for Standards in CCTV. Listen to The Security Insider Podcast Episode 15 go to www.asial.com.au/newsinformation/podcasts/ episode-15
ASQA EXTENDS TRANSITION PERIOD FOR CPP SECURITY QUALIFICATIONS IN QLD & TAS Following the ASQA Commissioners’ decision in December 2019 to extend the transition period of two CPP security qualifications, the Commissioners recently extended their decision regarding the CPP30411 Certificate III in Security Operations to include learner cohorts in Queensland that would be eligible to obtain a weapons licence from Queensland Police on completion. Further on 15 January 2020, the Commissioners agreed to extend the transition period of the CPP10107 Certificate I in Security Operations until 1 July 2020 for learner cohorts in Tasmania. This qualification has a licenced outcome in Tasmania and the extension will allow the Tasmanian Department of Justice time to amend their educational requirements to obtain a licence.
ASQA APPROVES EXTENDED TRANSITION PERIOD FOR TWO CPP SECURITY QUALIFICATIONS IN NSW, ACT, VIC & TAS ASQA has recently approved an extended transition period for CPP30411 Certificate III in Security Operations and CPP20212 Certificate II in Security Operations for learner cohorts in NSW, ACT, TAS and VIC. The extended training, assessment and certification issuance period for this qualification ends on 1 July 2020 and was granted to allow these licensing jurisdictions time to update and communicate their revised security educational requirements. As other states and territories in Australia have already amended their requirements, an extended transition period is not required.
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12 SEC UR IT Y IN S IDE R | M A RCH 2020
I NDUST RY NE W S
ASIAL’s Security Insider Podcast Series ASIAL’s Podcast Series has been developed to provide an opportunity to discuss topical industry issues and to provide insights from a range of guests on topics of relevance to the industry. The latest episodes feature the following topics:
EPISODE 14
EPISODE 15
EPISODE 16
Developments in Security – 2019 In Review
Why do we need CCTV standards?
The Rise of Right Wing Extremism In Australia
In this episode, we speak with ASIAL President Kevin McDonald, along with ASIAL Board Members and Directors Michael Smith and Rachaell Saunders about developments in the security industry in 2019.
n this episode, we speak with Vlado Damjanovski of Vidi Labs, Les Simmonds of CCTV Consultants, Ollencio D’Souza of Technology Care and John Fleming, General Manager of ASIAL, about the need for Standards in CCTV.
In this episode we speak with Dr Kristy Campion, Senior Lecturer in Terrorism Studies, Australian Graduate School of Policing and Security, Charles Sturt University about the rise of Right Wing Extremism in Australia.
To listen to these or any of the other ASIAL Podcasts visit www.asial.com.au/asialpodcasts
Subscribe on
Apple Podcasts SEC URI T Y I N SI DER | MAR C H 2 02 0 13
A SIA L SE CURIT Y IN D U S TRY L I C EN S I N G REPOR T 2 0 2 0
ASIAL SECURITY INDUSTRY LICENSING REPORT 2020 The private security industry performs a key role as part of Australia’s national security mix, yet often security licence numbers used by research companies and government have been inaccurate. To remedy this and ensure there is access to an accurate and credible source of data on security industry licence information, ASIAL has sourced data directly from State and Territory regulators. The ASIAL Security Industry Licensing Report 2020 provides a state and territory overview of security licence numbers as at the end of December 2019. It is intended that the report will be published on an annual basis to provide a regular snapshot of licence data and trends, as well as providing a better understanding of the industry’s capability and growth. In publishing this report ASIAL would like to acknowledge the support and data provided by each state and territory security industry regulator: 3 3
Master Licence holders – as at 7 February 2020 was 388. New individual Individual licence licence cancellations/ applications terminations 1 Jan – 31 Dec 2019
1 Jan – 31 Dec 2019
1,309
2
New master licence applications
Individual licence cancellations/ terminations
80
3
NEW SOUTH WALES Individual security licence holders – as at 31 December 2019 was 53,657. 1A Unarmed Guard
45,013
1B Bodyguard
1,535
1C Crowd Controller
42,703
1D Guard Dog Handler
643
1E Monitoring Centre Operator
17,469
1F Armed Guard
2,170
2A Security Consultant
1,692
2B Security Installer
9,980
2C Security Equipment Specialist
10,780
2D Security Trainer
818
Master licence holders as at 31 December 2019 – was 4,924. MA – Self Employed
966
MB – Authorised to provide no more than 3 persons
2,435
MC – Authorised to provide no more than 14 persons
1,005
MD – Authorised to provide no more than 49 persons
344 174
NSW – Security Licensing & Enforcement Directorate,
ME – Authorised to provide unlimited no. of persons
NSW Police
Total
4,924
ACT – Access Canberra
3
NT – Department of the Attorney-General and Justice
3
QLD – Office of Fair Trading
3
SA – Consumer and Business Services
3
AUSTRALIAN CAPITAL TERRITORY Individual security licence holders – as at 7 February 2020 was 4,716.
TAS-Consumer Building and Occupational Services,
New individual licence applications 1 Jan – 31 Dec 2019 7,811
Department of Justice 3
VIC – Licensing & Regulation Division, VIC Police
3
WA – Licensing Services, WA Police New master licence applications 1 Jan – 31 Dec 2019 941
14 SEC UR IT Y IN S IDE R | M A RCH 2020
Individual licence cancellations/ terminations 554 (includes 190 of which were due to failure to collect licence) Master licence cancellations/ terminations 109
A S IA L S E C URIT Y IN DUS T RY LIC E N S IN G RE P O RT 2020
Individual security licence holders (as at 31 Dec 2019)
NT
1,965
QLD
24,304
WA
15,000** SA
8,681
NSW
53,657 VIC
ACT
4,716*
37,618
Total 147,729
TAS
1,788
Notes * as 7 February 2020 ** estimate
Security Firm / Master Licence holders (as at 31 Dec 2019)
NT
89
1,437
WA
1,679
QLD
SA
540 NSW
4,924 VIC
Total 11,170
1,793
ACT
388 TAS
320
Notes * as 7 February 2020
Continues over page > SEC URI T Y I N SI DER | MAR C H 2 02 0 15
A SIA L SE CURIT Y IN D U S TRY L I C EN S I N G REPOR T 2 0 2 0
NORTHERN TERRITORY
SOUTH AUSTRALIA
Individual security licence holders – as at 31 December 2019 there were 1,965 individual licence holders.
Individual security licence holders – as at 31 December 2019 there were 8,681 individual security licence holders.
Licence function
No.
Crowd Controller’s Licence Only
79
Security Officer and Crowd Controller
1,662
Security Officer’s Licence Only
224
Total
1,965
Security firm licence holders – as at 31 December 2019 there were 523 security company licence holders. New individual licences issued 1 Jan – 31 Dec 2019 1,217
Security Firm licence holders – as at 31 December 2019 there were 98 security firm licence holders. Company/Firm licences
No.
Company
83
Firm
6
Total
98
1 Jan – 31 Dec 2019
New individual Individual licences approved licences expired
Crowd Controller’s Licence Only
20
Security Officer and Crowd Controller
576
551
Security Officer’s Licence Only
83
74
Total
679
648
1 Jan – 31 Dec 2019
23
Firm Licence applications
Firm licences expired
46
38
QUEENSLAND Individual security licence holders – as at 31 December 2019 there were 24,304 individual security licence holders in Queensland. Security Firm licences – as at 31 December 2019 there were 1,437 security firm licence holders. Between 1 January and 31 December 2019, 131 individuals licence applications were refused and 225 cancelled. During the same period 10 security firm licences were cancelled.
1 Jan – 31 Dec 2019
1,018
New Security Firm Licences issued
Firm licences cancelled/ terminated
63
52
TASMANIA As at 31 December 2019 there were 1,788 individual security licence holders. Class/activity
No.
Commercial Employee
13
Crowd Control
1633
Security Guard General
1732
Monitoring Room Operator
389
Bodyguard
26
Permitted to use Guard Dog
7
Permitted to Carry Firearm
55
Permitted to Carry Baton
21
Permitted to Carry Handcuffs
20
Exemption to Display Licence
4
Total Licensed Security Guards – Employee Level
1,788
Note: The figures above reflect multiple licence classes held by individual security licence holders.
Individual Agent – The total number of licensed individual agents as 31 December 2019 was 247. Commercial Agent
28
Crowd Control
135
Security Guarding General
151
Monitoring Room Operator
70
Bodyguard
47
Permitted to use Guard Dog
4
New individual licence applications
Individual licence refused/cancelled
5,043;
356;
Permitted to Carry Firearm
33
(unrestricted 5,018; restricted 25)
(refused – 131; cancelled – 225)
Permitted to Carry Baton
9
Permitted to Carry Handcuffs
9
Exemption to Display Licence
1
Inquiry Agent
104
Total Licensed Individual Agents
247
New security firm licence applications 1 Jan – 31 Dec 2019
1 Jan – 31 Dec 2019
Individual licences cancelled/ terminated
247
Security firm licence refused/ cancelled 10; (refused – 0; cancelled – 10)
Note: The figures above reflect multiple licence classes held by individual licensed agents.
16 SEC U R IT Y IN S IDE R | M A RCH 2020
A S IA L S E C URIT Y IN DUS T RY LIC E N S IN G RE P O RT 2020
Body Corporate Agent – The total number of body corporate agents as 31 December 2019 was 73. Class/activity
No.
Commercial Agent
Business registration as at 31 December 2019 – The number of business registrations as at 31 December 2019 was 956. 724
11
Security Equipment installer, Security Advisor
Crowd Control
34
Security Equipment installer
154
Security Guarding General
45
Security Advisor
78
Monitoring Room Operator
22
Total
956
Bodyguard
8
Inquiry Agent
27
Note: The figures above reflect multiple licence classes held by body corporate agents.
New individual licence applications 1 Jan – 31 Dec 2019 409
0
27
0
Individual licence cancellations/ suspended
5,245
315
Approved new Business licence Business Licence cancellations applications 1 Jan – 31 Dec 2019
Business licence Approved new Individual Agent/ cancellations Body Corporate Agent 1 Jan – 31 Dec 2019
1 Jan – 31 Dec 2019
Individual licence cancellations/ suspended
New individual licence applications
252
?
WESTERN AUSTRALIA Individual licence holders – as at 31 December 2019 there were 15,000* individual licence holders (*this is an estimate as the numbers below reflect multiple classes of licences held).
VICTORIA
Licence function
No.
Individual licence holders as at 31 December 2019 – The number of individual security licence holders as at 31 December 2019 was 33,138. Crowd Controller, Security Guard 28,701 Security Guard 1,202 Bodyguard, Crowd Controller, Security Guard 1,151 Investigator 1,006 Crowd Controller, Investigator, Security Guard 333 Crowd Controller 223 Private Security Trainer, Crowd Controller, 157 Security Guard Other 365 Total 33,138
Security Officer
12,884
Security Bodyguard
411
Security Consultant
3,040
Security Installer
2,621
Crowd Controller
10,382
Investigator
656
Individual registration as at 31 December 2019 – The number of individual registrations as at 31 December 2019 was 4,480. Security Equipment installer, Security Advisor 2,579 Security Equipment installer 1,319 Security Advisor 582 Total 4,480 Security business licence holders as at 31 December 2019 – The number of security business licence holders as at 31 December 2019 was 836. Crowd Control, Security Guard Security Guard Investigator Bodyguard, Crowd Control, Security Guard Bodyguard, Crowd Control, Investigator, Security Guard Crowd Control, Investigator, Security Guard Private Security trainer Other Total
391 135 99 66 57
Agent licence holders – as at 31 December 2019 there were 1,679 agent licence holders. Agent class Security Agent
1,300
Crowd Control Agent
209
Inquiry Agent
170 New individual licence applications
1 Jan – 31 Dec 2019 4,727*
Individual licence cancellations/ terminations 134
*includes 2,145 additional licence applications by individuals with an existing licence
New Agent Licence applications 1 Jan – 31 Dec 2019 197
Agent licence cancellations/ terminations Not available
29 27 59 836 SEC URI T Y I N SI DER | MAR CH 2 02 0 17
SEC URIT Y F E AT URE
DEALING WITH COVID-19 By Chris Delaney*
According to the World Health Organisation Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. The new coronavirus, now known as Covid-19, was first encountered in Wuhan, China, in December 2019. Currently in Australia, people most at risk of contracting the virus are people who have: 3 been in mainland China recently 3 been in close contact with someone who has a confirmed case of coronavirus. To fulfil their WHS obligations employers need to take appropriate measures to prevent the spread of disease as a result of the Novel Coronavirus. Employers should ensure that they develop targeted policies and procedures to eliminate or at least minimise the risks to employees regardless of how employees contract the disease. While Australia is relatively unaffected by the current Novel Coronavirus outbreak employers should be vigilant in ensuring appropriate steps are in place to protect employees, especially those who work in environments where exposure is likely or may have occurred. If a staff member has been informed by health authorities that they are a close contact of a confirmed case of the novel coronavirus (2019-nCoV) and have developed symptoms, they are advised to contact their local Public Health unit for assessment. They should not attend the workplace until Public Health informs them that it is safe for them to do so. If they have not developed symptoms, they should monitor their health closely but should not attend the workplace until at least 14 days after the contact and where there are no symptoms. If a staff member has recently travelled to mainland China and develops symptoms, they should contact their primary care provider. Their primary care provider will liaise with Public Health units and determine whether or not the student/ staff member needs to be excluded from their vocational oreducation facility.
Symptoms 3 Fever, dry cough, abrupt onset
If a staff member has recently travelled to mainland China and develops symptoms, they should contact their primary care provider. Their primary care provider will liaise with Public Health units and determine whether or not the student/ staff member needs to be excluded from their vocational or education facility.
3 Headache, sore throat, runny or stuffy nose, aching muscles and joints and extreme tiredness also possible 3 Adults can be infectious from a day before onset of symptoms through to 5 days after. Children can be infectious for about 7 days: young children can shed the virus for several days before becoming ill. How is the Novel Corona Virus spread? 3 Transmitted person-to-person through close contact; 3 Unlike other flu viruses, Novel Corona virus may be transmitted during the incubation stage, when the carrier shows no symptoms; 3 Airborne and fine droplets may also occur. Duty of Care Employers have a duty of care not to place workers under unnecessary risk of exposure. Employers must provide workers with essential and accurate information on the potential pandemic and how to combat the risk of infection.
Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not intended to be relied upon in in any cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you to take no action without prior reference to a workplace relations specialist.
18 SEC UR IT Y IN S IDE R | M A RCH 2020
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Employers should: 3 Keep up to date with information and warnings regarding Novel Corona Virus issued by Government Agencies; 3 Provide employees with washing facilities and soap; 3 Provide adequate ventilation in the work premises; 3 Develop signage and/or posters, displayed prominently to raise awareness of basic infection control measures. 3 Avoid sending staff to virus affected areas and ensure staff who have travelled to such places are medically cleared before returning to work. 3 Where employees are in contact with large groups of people (including children), provide adequate personal protective equipment (e.g. adequate masks). 3 Staff with influenza type symptoms should be excluded from work to avoid passing the infection to clients and other staff. 3 Develop a business continuity plan to deal with appropriate levels of communication and possibly increased absenteeism.
It is good business practice that employers: 3 access all relevant health information and other facts to weigh up the potential impacts of a pandemic on business; 3 include health information in preparedness plans and the development of key messages to staff; 3 determine how communication channels between staff, suppliers, customers and contractors can be maintained; 3 use legislative frameworks to determine the practices and arrangements that can be modified to allow employers and employees to respond to both business and family needs;
FIND OUT MORE If you have any questions concerning Novel Corona Virus you should visit: health.gov.au/news/coronavirusupdate-at-a-glance
About the Author: Chris Delaney Chris Delaney is a highly regarded employee relations professional with over 40 years’ experience in industrial relations and human resources. He has held senior executive industrial relations positions with Nestle and BHP.
3 formalise any changes through the usual administrative and legislative OHS and workplace relations processes; and; 3 frequently monitor updates and advice from health experts and government departments on the status of the pandemic.
SEC URI T Y I N SI DER | MAR C H 2 02 0 19
SEC URIT Y F E AT URE
WHY PEST CONTROLLERS MAKE THE BEST CYBER SECURITY EXPERTS By Tony Vizza Director of Cyber Security Advocacy – Asia-Pacific (ISC)2
It is often difficult to articulate concepts in fields such as cyber security. Consider that the enemy is largely unseen, and defences to threats are overwhelmingly logical rather than physical. For many, this lack of tangibility is a significant hurdle in understanding much of what the cyber security profession seeks to achieve. To bridge this difficulty, a recent experience in home pest control and trying to eradicate a moth infestation helped me draw a number of useful comparisons between what an effective pest controller seeks to achieve and what a cyber security expert aims for. To begin with, let’s consider the pests themselves, their behaviour and attributes. Pests come in many different shapes, sizes and varieties. Some are large, for example rats and possums. Some are small, like termites and ants. Consider that a mouse trap isn’t going to solve a cockroach issue, nor the other way around. In addition, different pests inflict different levels of damage. Rats chew through electrical cables and cause power failure. Termites eat the woodwork and cause structural damage. Ants go for the honey in the cupboard and are annoying but otherwise harmless. Possums make noise in the roof at night and make you think a burglar is about to break in. These threat actors all present different levels of risk and potential damage. Pests also find innovative ways of getting into a home. Some pests, such as mice, are introduced into an environment because neighbouring premises may be inhabited and inevitably spread to adjoining premises. Rats can literally walk into the home. Flies and mosquitoes seem to get in anytime you open or close the fly screen. Cockroaches come in through the drain pipes. Some pests are introduced because they are residing inside another item (such as a shopping bag or box) that was brought onto the premises. There are a multitude of vulnerabilities that pests can exploit and different attack vectors for pests to get in. Pest infestations are not immediately apparent. Many people are only aware of mice infestations because of the droppings they leave. Termites, similarly, are often detected once the damage has been done. Moth larvae end up under the lids of glass jars and feed on the contents inside. Unless you are educated in pest eradication, it’s likely that the indicators of compromise will be missed, and the time to detection will result in a poor outcome for your prized timber floors. 2 0 SEC U R IT Y IN S IDE R | M A RCH 2020
All of this brings me to pest controllers, and why they make excellent cyber security experts. Before you call a pest controller out to your home, you will generally look at their accreditation, such as a pest management technician license. When they arrive, the pest controller will begin by asking you if you have any pests that you are aware of in the home. They then perform a visual check of the environment, inspecting under the house, inside the ceiling and kitchen cupboards, and then walk around the house to see if they can spot any immediate issues. They will then advise you of any vulnerabilities that need the attention of a tradesperson or other specialist to remediate. Once the pest controller has done this, they will apply their specialist knowledge to bait and spray the appropriate treatments and give you advice on how to minimize the risk of future pest outbreaks. And finally, they remind you that to minimize further infestations, it is your responsibility as the homeowner to keep the home tidy, reduce actions that can lead to issues and that regular pest control treatments be applied. It is important to note that even when taking all of these actions, it is still very likely, almost certain in fact, that the occasional pest will show up. This doesn’t invalidate the experience of the pest controller; however, it does demonstrate the reality that — according to the Smithsonian Institute — there are 200 million insects for every human on the planet. The methodology for pest control is remarkably similar to what many cyber security professionals seek to achieve and synonymous with the advice offered by them. Consider that there will always be hackers, threats and vulnerabilities just as there will always be breaches. And just like pest controllers applying their knowledge to eradicate a swarm of creepie crawlies, what helps to mitigate these cyber risks is the accreditation gained from training, knowledge and experience of the person tasked with protecting your organisation.
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SEC URIT Y F E AT URE
RIGHTS AND RESPONSIBILITIES OF EMPLOYERS AND EMPLOYEES IN NATURAL DISASTERS
2 2 SEC UR IT Y IN S IDE R | M A RCH 2020
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Without doubt 2019 and 2020 have produced unprecedented Bush Fires throughout most states of Australia. Employees involved in providing volunteer emergency services have been working tirelessly to reduce the effect on the community, while others have been affected through loss of property, and or disruption to their everyday activities, their families and businesses. This has created significant pressure on both employees and their employers. Here we explore some of the oftenasked questions from ASIAL members and how Australian workplace law approaches these problems: Q1. My business operations are badly affected and I have no work for some or all of my employees. Do I have to pay them when I can’t provide work for reasons beyond my control? A: Usually yes – there are some exceptions, some awards will have stand down provisions for this and/or similar situations. Seek professional advice. Standing down employees Businesses may consider standing employees down in circumstances where: a) Working conditions become unsafe and there is no ability to have a business open; b) There is no way to access the workplace; or where c) The business has succumbed to the fires (or other natural disasters). Q2. There is a lot of cleaning up to do at my business premises before we can return to normal work. Can I ask employees to help with that? A: YES. However, before asking employees to participate in clean-up work, you must be satisfied that they are both competent to do so, and are physically capable of doing the work. If necessary, you should enquire about any physical limitations employees have before allocating work to them of a kind they would not usually perform. Some tasks might also involve specific safety requirements or specific training or safety induction - for example, in the safe use of equipment or cleaning substances, or preventing biological contamination from dirty water. Remember that your workplace health and safety obligations will continue to apply, and that significant criminal penalties can result from breaches of health and safety laws. Q3. Because of the bush fires, I can’t provide an employee with their usual work, but I have other work they can do. Can I ask or direct them to do that work instead?
A: Generally yes, provided that the employee is capable (by experience, training or qualification) of doing the work and it presents no safety risks. See the notes to question 2. Q4. Can I allow or require an employee to work from their home while my business premises are fire affected? A: Generally yes, although depending on a range of variables, some safety issues might arise over which you have no control. Given the strict liabilities imposed by workplace health and safety laws, this could expose you to liabilities about which you know very little or nothing. Q5. Can I force an employee to take paid annual or personal leave if I can’t usefully employ them for a period for reasons beyond my control? A: No. Directing an employee to take annual leave is usually only available where the employee has an excess amount of leave. Seek professional advice. Q6. Do I have to make any adjustments to the leave entitlements of employees who were on paid leave of any kind during bush fire interruptions to my business? A: With some exceptions, the answer is generally no. However, an employee cannot be on annual leave if they are on any other form of leave (except parental leave) at the same time. For example, an employee on annual leave who becomes, during or as a result of a bush fires, entitled to take paid sick or carer’s leave, may apply to take sick or carer’s leave for the relevant period and ask that you credit their annual leave entitlement accordingly. Similarly, an employee on annual leave called up to Community Service or other “recognised emergency management body” to assist in the management of a natural disaster would be eligible to take community service leave. An employee in this position might request to have their annual leave balance adjusted for the period they were on community service leave, although community service
leave is generally unpaid. Community service leave is discussed further in question 12 below.
ACCESSING LEAVE ENTITLEMENTS Where a natural disaster affects an employee’s household or immediate family member, they may be entitled to paid carer’s leave. This type of leave may include (but is not limited to) situations including: 3 Where a school is closed due to impending fire risk, or has been damaged and an employee needs to care for their child; 3 Where an immediate family member of an employee has lost their home and the employee needs leave to provide care or support to that family member; or 3 Where a member of the employee’s household is a volunteer firefighter and has suffered an injury or illness requiring care or support from the employee. Q7. My business has been so badly affected that I will not be re-opening at all or won’t be able to operate for some time. Can I dismiss my employees on the grounds that their services are not going to be required for the foreseeable future? What are the implications of that? A: Yes, subject to compliance with applicable industrial requirements relating to redundancy situations, of which this is an example. In many cases employers will have obligations to consult affected workers; to genuinely consider redeployment opportunities; and, upon termination, to give up to five weeks’ notice or pay in lieu, and, for employers with 15 employees or more, to pay up to 16 weeks’ severance or redundancy pay. Q8. An employee’s home was badly affected by the fires. Are they entitled to paid or unpaid leave to sort out the personal problems that caused? Continues over page > SEC URI T Y I N SI DER | MAR C H 2 02 0 2 3
SEC URIT Y F E AT URE
A: Generally speaking, yes. Paid carer’s leave is available where an employee is required to provide care or support for members of their immediate family or household because of an unexpected emergency. A significant bush fire event will qualify an employee to take carer’s leave to deal with the aftermath and to support their immediate family or household. Carer’s leave is limited, and comes out of the personal leave entitlement. An employee who has accrued annual leave available may apply to take it in these circumstances (with your agreement). You can also agree to allow an employee to take annual leave in advance. Long serving employees who are entitled to take paid long service leave may apply (with your agreement) to take such leave in these circumstances. State LSL legislation will apply. Seek professional advice. If an employee was injured or falls ill during the fires or clean-up process, they may also be entitled to take paid sick leave (subject to their leave balance and the provision of any medical certificates that may be required by their employer). Sick leave, like carer’s leave, also comes out of the limited personal leave entitlement. Where a member of an employee’s immediate family or household sustains a life threatening injury or illness or dies, the employee is entitled to two days’ paid compassionate leave (unless they are casual employees, in which case the leave is unpaid). Compassionate leave is separate from the personal leave entitlement, available to be taken as sick or carer’s leave. Where an employee is not entitled to any of the above paid leave, you can nevertheless allow the employee to take paid or unpaid “special” leave in order to address their personal circumstances. Q9. An employee can’t physically get to work because road closures or other restrictions preventing their access. Do I have to keep paying them while this continues?
24 SEC U R IT Y IN S IDE R | M A RCH 2020
A: Generally not, although you could allow them to access any accrued but untaken annual or long service leave entitlements, or to take paid annual leave in advance, provided you and they agree to that Q10. An employee is not directly affected by the fires, but has taken time off to assist family members who are directly affected. What is their entitlement to do that? A: An employee may be entitled to take paid or unpaid carer’s leave in this circumstance. Carer’s leave is available where an employee is required to provide care or support for members of their immediate family or household because of an unexpected emergency. Natural disasters will qualify. Where an employee exhausts their entitlement to paid carer’s leave, they may be entitled to take further periods of unpaid carer’s leave. Q11. An employee was not directly affected by the fires but wants to take time off work to perform volunteer community work. Do I have to allow that A: Generally not, but you can allow it on a paid or unpaid basis if you wish to do so. Q12. An employee is a member of the State Emergency Service/Rural Fire Service etc. and was called to perform emergency service work. Are they entitled to time off for that and, if so, are they entitled to paid leave? A: Employees who are members of any of the “recognised emergency management bodies” (as defined in the Fair Work Act) are entitled to take community service leave for the time they were engaged in the emergency work. This leave is generally unpaid, although some employers treat it (or part of it) as paid leave, either because they choose to do so or have agreed to do it. Given the unprecedented nature of the bush fires some employers may choose to pay their employees’ wages for all or part of the time spent on community service leave.
The period for which an employee can be absent on community service leave is not specified in the Fair Work Act but must be reasonable considering: 3 the time the employee is engaged in the emergency work;
FR WI JO
3 reasonable travelling time associated with the work; and 3 reasonable rest time after performing such work. To be considered community service leave, the employee must, as soon as practicable, notify you of their absence and advise you of the expected period of their absence. Please note that the information provided here is general information applicable to National System Employers to whom the Fair Work Act applies. In some cases, the rights and obligations of the parties will vary according to the industrial arrangements applicable to them under an award, EBA agreement, common law employment contract, workplace policy, or a combination of these. For advice specific to your situation, you should consult a professional workplace relations advisor. Different considerations will also apply to contractors. Again, in situations involving contracting arrangements, we recommend that you seek specialist advice.
For more information about your rights and obligations when business is disrupted by a natural disaster, please contact ASIAL or email: chris@asial.com.au
About the Author: Chris Delaney Chris Delaney is a highly regarded employee relations professional with over 40 years’ experience in industrial relations and human resources. He has held senior executive industrial relations positions with Nestle and BHP.
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SEC URIT Y F E AT URE
HOW CPTED STRATEGY CAN LEAD PRACTICAL EXAMPLES OF HOW EMBEDDING SECURITY INTO AN ENVIRONMENT FACILITATES BETTER SAFETY By Simon Hensworth*
INTRODUCTION The design and layout of a building or space can contribute greatly to the safety and security of people and assets in and around that space. It can also contribute to the occupant’s/ user’s perception of their own safety, freeing them from fear and encourage them to use the space. Crime Prevention Through Environmental Design (CPTED) is based on embedding safety/security into the built environment. CPTED suggests that opportunities for crime can be reduced by maximising opportunities for Natural Surveillance, Natural Access Control and Territorial Reinforcement. This is best achieved if included during the early design stage. Over many years of providing security consultancy services for clients, I have noted many great examples of how better safer and security has been achieved by embedding security into the built environment.
NATURAL SURVEILLANCE Criminals or illegitimate users of a space generally do not want to be seen. Being seen leads to being reported or challenged and increases the likelihood of apprehension. Enhancing Natural Surveillance opportunities in a space elevates people’s perception that they will be seen by others in that space. The effect of this is legitimate users of the space feel safer, whilst criminals/offenders feel more at risk of exposure or detection. There have been many examples during past projects where Natural Surveillance has been enhanced either during the design stage or following an inspection/review of an existing space. One example was a local park where crime and unwanted behaviour including graffiti, arson, motorcycle hooning, break and entering etc were a common occurrence. This activity was contributing to a negative safety perception of the park which deterred residents from entering the area. One of the key issues at this location was dense vegetation around the perimeter of the space which obscured visibility into area from surrounding houses. Whilst there were many potential witnesses available to report unwanted behaviour, they were unaware of the behaviour at the time it was occurring due to poor Natural Surveillance. Continues over page > 2 6 SEC U R IT Y IN S IDE R | M A RCH 2020
S E C URIT Y FE ATU RE
Enhancing Natural Surveillance opportunities in a space elevates people’s perception that they will be seen by others in that space. The effect of this is legitimate users of the space feel safer, whilst criminals/ offenders feel more at risk of exposure or detection.
SEC URIT Y F E AT URE
There have been numerous projects where a review at the early design stage was successful in identifying features which provided opportunities for the space to be used for dangerous behaviour. These included design elements at a transport hub that would have been attractive to skateboarders, or to vandals to gain access to upper floors of structures. This activity would have put the offenders at risk of lifethreatening falls.
Following a review of the space, recommendations were made to improve Natural Surveillance by thinning out the vegetation around the perimeter, clearing some internal areas of thick vegetation and introducing activity generators in the park to encourage use by local residents. These recommendations were carried out by the local council and the park was transformed into a space that local residents were drawn to, which nearly completely mitigated the previous unwanted behaviour. Since this project was completed, the same council transformed other parks in their local area in the same way with equal success. Other measures that have assisted in improving Natural Surveillance during the design stage of projects have included: 3 Locating strategically placed windows on the building envelope to provide the perception of surveillance in areas vulnerable to graffiti 3 Identification of obstacles to Natural Surveillance and removal of these through design changes 3 Review of planned tree types and locations to assess if they obscure sightlines and CCTV surveillance, at the design stage, and either relocation of these or selection of alternatives that do not obscure surveillance
NATURAL ACCESS CONTROL Criminals or illegitimate users of a space generally want freedom of movement so that they can approach their target from the best vantage point, and escape via numerous possible directions when required. Natural Access Control which uses the built and/or natural environment to assist in controlling access can assist in deterring crime and unwanted behaviours. There have been numerous projects where a review at the early design stage was successful in identifying features which provided opportunities for the space to be used for dangerous behaviour. These included design elements at a transport hub that would have been attractive to skateboarders, or to vandals to gain access to upper floors of structures. This activity would have put the offenders at risk of lifethreatening falls. These design elements were omitted from the design through
2 8 SEC UR IT Y IN S IDE R | M A RCH 2020
some simple changes, thereby mitigating these risks. Other measures that have assisted in improving Natural Access Control during the design stage of projects have included: 3 Identifying climb points that could allow burglars access to the roof of a building to hide attempts to break in 3 Omitting unnecessary underpasses which may be used as a movement predictor to entrap victims 3 Use of design features that assist in preventing unauthorised access by vehicles or for Vehicle as Weapon (VaW) attacks
TERRITORIAL REINFORCEMENT Criminals or illegitimate users of space often gravitate to areas where there are no strict rules or enforcers of rules. If there are no clear rules in a space or anyone to reinforce them, offenders feel more confident that their behaviour will go unchallenged. There have been many examples during projects where Territorial Reinforcement has been enhanced either during the design stage or following an inspection of an existing space. These have included: 3 Including perimeter and warning signage (eg. warning of CCTV, alarm systems, etc) to reinforce clear border definition and provide early deterrent 3 Introducing activity generators into spaces to encourage ownership of space by legitimate users 3 Assessing designs to identify transitional zones, including public zones, semi-private zones and private zones 3 Ensuring that semi-private zones sit in-between public and private zones to assist in raising the risk perceived by would-be-offenders 3 Identification of landscaping materials that can be used as tools/weapons/missiles, and omission of these from the design, or removal from an existing site 3 The International CPTED Association (ICA) are the leading global authority in CPTED and is a great source for further information and resources.
END NOTE An early minor investment to ensure CPTED issues are considered during the design stage of a building or space can improve the safety and quality of life for the occupants/users, minimise loss and provide significant savings in the life-cycle cost involved with the management of a space.
About the Author: Simon Hensworth BSc (Security Science) (ICCP – Advanced), SCG Pty Ltd 08 9468 2215 | shensworth@securityconsultinggroup.com.au
Simon Hensworth is a Security Consultant with Security Consulting Group (SCG). Simon has a Bachelor of Science Degree in Security Science from Edith Cowan University, over 16 years’ experience in the security consulting industry and is currently one of ten ICA (International CPTED Association) certified CPTED practitioners Worldwide (ICCP-Advanced). He has provided security solutions for many clients with major assets in Australia and is involved in all aspects of security, security technologies, promoting security and Security Awareness.
SAFE WORKPLACE MANAGEMENT SYSTEM The ASIAL Safe Workplace Management System is a total WHS system, designed and tailored to the Australian security industry.
MAKING HEALTH AND SAFETY EASIER FOR MEMBERS
SAFE WORKPLACE MANAGEMENT SYSTEM The ASIAL Safe Workplace Management System is a total WHS system, designed and tailored to the Australian security industry.
TO FIND OUT MORE GO TO https://www.asial.com.au/resources/whs
TO FIND OUT MORE GO TO https://www.asial.com.au/resources/whs
SEC URI T Y I N SI DER | MAR C H 2 02 0 2 9
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As Australia’s biggest super fund, 2.2 million Australians trust us with their hard-earned money. And they do their bit too. The small simple actions they take, like putting their super in one place and contributing a little more when they can, means together we can make a big difference to their future. We could make a big difference to yours too. Let’s get started at australiansuper.com
Investment returns are not guaranteed. This may be general financial advice which doesn’t consider your personal objectives, situation or needs. Before deciding on AustralianSuper read the Product Disclosure Statement available at australiansuper.com/pds. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.
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Help with super from the word go
AustralianSuper partners with contributing employers right from the word go with services, tools and resources designed to keep super admin running as smoothly as possible – so you can get back to business. Here are some of the services and resources available: Free use of Quicksuper clearing house Pay and manage your super quickly and efficiently online with QuickSuper*. Make one payment for all your employees, no matter what super fund they belong to. Sign up for QuickSuper at australiansuper.com/paysuper
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Help and support keeping your employees informed We offer employers support educating staff about super so they can manage it better. You’ll find education resources and tools, including calculators, at australiansuper.com/tools-and-advice
How we help members We’re here to help our 2.2 million members achieve their best possible retirement, all based on the super contributions made by 300,000 employers nation-wide.** We also strive to keep our members informed and active right from the start. Once you’ve given us a member’s email address, we’ll send them information and practical tips to help them pro-actively manage their super. There’s also plenty of information and tools they can access online at australiansuper.com
*QuickSuper is a product owned and operated by Westpac Banking Corporation ABN 33 007 457 141 and not AustralianSuper. Westpac’s terms and conditions apply. Learn more at quicksuper.westpac.com.au. ** As at 30 September 2019. Sponsored by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898. This information may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273.
SEC URI T Y I N SI DER | MAR C H 2 02 0 31
WELCOME TO OUR NEW MEMBERS ASIAL welcomes the following members who have recently joined the Association. CORPORATE MEMBERS
Hawk Eyes Security Pty Ltd
VIC
Access Hardware (TAS) Pty Ltd t/a Jacksons Security
TAS
Hoang Thanh Tiet t/a Globaltek Security
AVI Technology (Aust) Pty Ltd
VIC
Infront Security Pty Ltd
QLD
VIC
Integrated Security Professionals Pty Ltd
QLD
Endurance Security and Communications Pty Ltd Force Security Systems Pty Ltd
NSW
Jay Thompson Pty Ltd
GMEC Solutions Pty Ltd
QLD
KA Security Services Pty Ltd
Golden Star Security Pty Ltd
VIC
Monga Holdings Pty Ltd / National Capital Security Group
WA
VIC VIC ACT
Ideal Technologies Pty Ltd
NSW
Mutechlab Pty Ltd
QLD
Infront Static K9 Services Pty Ltd
QLD
Nabil Emad t/a Brilliant Technology Solutions
NSW
Iris Group Consulting Pty Ltd
NSW
Patrolman Security Services Pty Ltd
VIC
K.G.C. Projects Pty Ltd
NSW
Paul Henderson t/a Professional Protective Services
VIC
M.B National Security Services Pty Limited
NSW
Peter Konstek t/a Kontech Services
WA
Omni Executive Pty Ltd
ACT
Priority One Security Pty Ltd
QLD
Rapid Automatic Access Pty Ltd
NSW
Red Rock Recruitment Pty Ltd t/a Red Rock Security Services
QLD
Primecode Pty Ltd t/a Midwestern Security R S & J A Pitman t/a Murraylands Security SALTO Systems Australia Pty Ltd Security101 Pty Ltd
WA SA VIC QLD
PROVISIONAL CORPORATE MEMBERS 770 Security Pty Ltd
ACT
A2B Security Pty Ltd
VIC
Alfa Security Services Pty Ltd
VIC
Alliance Protective Services Pty Ltd
VIC
Amaja Vision Security Pty Ltd
NSW
Amir Security Global Solutions Pty Ltd
NSW
AQSM Group Pty Ltd
NSW
ARMX Security Solutions Pty Ltd ASA Security Services Pty Ltd
VIC QLD
B&L Electrical and Communications Pty Ltd
VIC
Bradley Scott Lanyon t/a Site Secure Protection
VIC
Brian James Chaplin / ta Security and Emergency
VIC
Broadsafe Services Pty Ltd CMP Security Services Pty Ltd Cromwell Security Solutions Pty Ltd
NSW VIC QLD
Elite Premium Services Pty Ltd
VIC
Etnan Pty Ltd
VIC
Event Security Solutions Pty Ltd t/a eventSEC
QLD
Fixed Connections Pty Ltd
ACT
Fourier Technologies Pty Ltd
QLD
Gaznet Electrical Pty Ltd t/a Esq Data and Security
QLD
Global Security Australia Pty Ltd Guardian Corporate Security PTY LTD
32 SEC UR IT Y IN S IDE R | M A RCH 2020
VIC NSW
Sam Security Services Pty Ltd
VIC
Sentinel Aus Pty Ltd
ACT
Swift Security Pty Ltd
VIC
Technoport Co Pty Ltd Tucksymona Group Pty Ltd t/a Vigil Security V.S.S Pty Ltd
VIC QLD VIC
VIP Professional Security Pty Ltd
QLD
Virtus Risk, Training and Security Pty Ltd
NSW
Yira Yarkiny Investments Pty Ltd t/a Yira Yarkiny Security and Cleaning Services
WA
MEMBERS UPGRADING TO FULL CORPORATE Adtech Australia Pty Limited t/a Adtech Security & Electrical Services
NSW
Boss Executive Security Pty Ltd
VIC
Force 1 Security Pty Ltd
VIC
North East Technical Services Pty Ltd
VIC
NRG Electrical (QLD) Pty Ltd ta NRG Services
QLD
RRMC Pty Limited t/a RRMC Security
QLD
Site Protect Pty Ltd Yvonne Mattei t/a Shadow Security Group
VIC SA
RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding members. CATEGORIES INCLUDE: PLATINUM – 25 YEARS +
|
GOLD – 16 – 24 YEARS
|
SILVER – 11 – 15 years
|
BRONZE – 6 – 10 years
We would like to congratulate the members to have recently achieved the following recognition levels: BRONZE Australian Security Operations & Consulting Pty Ltd
QLD
Charter Security Protective Services Pty Ltd
NSW
NQ Video Surveillance Pty Ltd
QLD
R. H. O’Toole Pty Ltd t/a Roma Security Service
QLD
S.H.I.E.L.D. Security (NSW) Pty Ltd
NSW
SAAB Australia Pty Ltd
SA
SILVER Corrective Services Pty Ltd
VIC
Kenneth Raymond Paxton t/a K & D. All Guard Security Services
VIC
Moonlight International Security Pty Ltd
VIC
Safe City Security Services Pty Ltd
VIC
Thomas Security Services Pty Ltd
VIC
UGL Limited
NSW
GOLD
Anne Francis Two Pty Ltd t/a Victorian Alpine Security
VIC
Terrence Acreman t/a A.B.C Locksmith’s
QLD
PLATINUM
Imperial Security Services Pty Ltd
NSW
Inner Range Pty Ltd
VIC
2020 Australian Security Industry Awards CALL FOR NOMINATIONS 2 MARCH 2020 ASIAL.COM.AU
Nominations close Awards Night 2020
#SECURITYAWARDS
24 Aug 2020 22 Oct 2020 ORGANISED BY
2020
SEC URI T Y I N SI DER | MAR C H 2 02 0 33
ASIAL GRADED SECURITY MONITORING CENTRES* CURRENT AS AT: 14TH FEBRUARY 2020
COMPANY (SHORT FORM NAME)
STATE
CERT NO.
ADT Security
NSW
521
ADT Security (Data Centre)
GRADE A1
EXPIRY 11 Apr 2021
NSW
520
A1
11 Apr 2021
ARM Security Systems
WA
517
A1
27 Mar 2021
ART Security
VIC
508
A1
30 Sept 2020
Back2Base
QLD
509
A1
27 Sept 2020
BENS Wholesale Monitoring
NSW
512A
A1
19 Nov 2020
Calamity Monitoring
NSW
501
A2
21 Mar 2020
Central Monitoring Services
NSW
519
A1
06 Apr 2021
Chubb Monitoring Centres
NSW
534
A1
09 Mar 2022
Energize Australia
VIC
503
C2
18 Mar 2020
Executive Security Solutions (Monitoring)
VIC
507
A1
15 Aug 2020
Glad Security Pty Ltd
NSW
516
A2
25 Jan 2021
Golden Electronics
TAS
510
A1
16 Oct 2020
GRID Security
NSW
511
A1
15 Nov 2020
Instant Security
QLD
530
A1
14 Nov 2021
Linfox Armaguard
VIC
506
A1
14 Aug 2020
Mekina Technologies
TAS
532
A1
16 Dec 2021
Paul-Tec (Australia)
NSW
524
A1
01 Aug 2021
Protection Pacific Security
VIC
505
C2
01 Aug 2020
RAA Security Services
SA
518
A1
14 Feb 2021
SA Security Monitoring
SA
535
A1
03 Feb 2022
Sapio Pty Ltd (Hamilton)
NSW
525
A1
30 May 2020
Sapio Pty Ltd (West Ryde)
NSW
504A
A1
30 May 2020
Secom Australia
NSW
531
A1
14 Dec 2021
Sectrol Security
VIC
527
B2
25 Aug 2021
Securemonitoring
VIC
529
A1
23 Nov 2021
Security 1
ACT
515
A1
14 Feb 2021
SA
502
A1
18 Jun 2020
Security Alarm Monitoring Service Security Control Room
VIC
526
A1
18 Aug 2021
SMC Australia
QLD
533
A1
10 Feb 2022
Spectus
WA
523
A1
04 May 2021
Staysafe (SA) Pty Ltd
SA
513B
A1
03 Dec 2020
VIC
514A
A1
01 Dec 2020
NSW
528
A1
22 Sept 2021
Staysafe (SA) Pty Ltd Ultimate Security Australia
The ASIAL Graded monitoring centres above have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2–2004. PLEASE NOTE: ASIAL takes no responsibility for companies which MAY change the nature of their operations subsequent to Grading.
ASIAL CERTIFIED REDUNDANT MONITORING CENTRES List current as at 14 February 2020
GRADE
CERTIFICATE
REDUNDANT LEVEL
EXPIRES
Chubb Monitoring Centres, Macquarie Park NSW
A1
R3
R1A
28 Nov 20
Security Monitoring Centres Australia, Salisbury QLD
A1
R4
R1A
28 Nov 20
CORE CENTRE
These Centres have been certified as Redundant Monitoring Centres in accordance with the current versions of the ASIAL documents: ‘Redundant Centres – Background’ and ‘Redundant Centres – Requirements and Testing’.
34 SEC U R IT Y IN S IDE R | M A RCH 2020
2020 ASIAL Events Calendar INDUSTRY BRIEFING – SYDNEY Time: 7.30am–9.00am
26 Mar 2020
Venue: Rydges Parramatta
INDUSTRY BRIEFING – MELBOURNE Time: 7.30am–9.00am
27 Mar 2020
Venue: Batmans on Collins
INDUSTRY BRIEFING – CANBERRA Time: 7.30am–9.00am
1 April 2020
Venue: Premier Inn Belconnen
INDUSTRY BRIEFING – HOBART Time: 7.30am–9.00am
2 April 2020
Venue: Rydges Hobart
INDUSTRY BRIEFING – BRISBANE
20 May
Venue: Hillstone St Lucia
2020
2020 SECURITY EXHIBITION AND CONFERENCE – MELBOURNE
22-24 July
Time: 7.30am-9.00am
INDUSTRY BRIEFING – SYDNEY Time: 7.30am–9.00am
30 July 2020
Venue: Rydges Parramatta
INDUSTRY BRIEFING – ADELAIDE Time: 7.30am–9.00am
10 Sep 2020
Venue: Sebel Playford
INDUSTRY BRIEFING – PERTH Time: 7.30am–9.00am
11 Sep 2020
Venue: Hotel Northbridge
INDUSTRY BRIEFING – CANBERRA Time: 7.30pm–10.30pm
23 Sep 2020
Venue: Premier Inn Belconnen
INDUSTRY BRIEFING – HOBART Time: 7.30am–9.00am
24 Sep 2020
Venue: Rydges Hobart
AUSTRALIAN SECURITY INDUSTRY AWARDS – SYDNEY Time: 6.30pm–10.30pm
22 Oct 2020
Venue: Doltone House, Hyde Park
SAVE THE DATE FOR SECURITY 2020 The Security Exhibition & Conference is the industry’s annual opportunity to reunite for three days of quality networking and unrivalled education alongside a showcase of the most innovative solutions to the Australian market. For over three decades it has been the largest and most established commercial event for the security industry in Australia.
To register, visit www.asial.com.au SEC URI T Y I N SI DER | MAR C H 2 02 0 35
Welcome Welcome to to ASIAL ASIAL We Weare arehere heretotohelp helpyour yourbusiness businesssucceed. succeed.As Asan anASIAL ASIALmember, member, advice adviceand andsupport supportisisalways alwayswithin withineasy easyreach. reach.
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ASIAL ASIALisisthe thepeak peakbody bodyfor forsecurity securityprofessionals. professionals. We Weare arededicated dedicatedtotosupporting supportingmembers, members,promoting promotingstandards standards and andsafeguarding safeguardingpublic publicinterests. interests.
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