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INTERNATIONAL
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Newsletter
UNITED KINGDOM CHAPTER 208
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ASIS NEWSLETTER OF THE YEAR – WINNER 2015, 2013, 2012, 2008 & 2003 – HONOURABLE MENTION 2011, 2006.
ASIS UK outstanding Security Performance Awards included RVP Andy Williams CPP; Dave Clark; James Willison; Barrie Millett (former Chapter Chairman); Emma Shaw (former ARVP) and Martin Smith MBE. (Apologies if I have missed anyone.)
The winners of the UK OPSAs were announced on 2nd March at a dinner at the Marriott Hotel Grosvenor Square. The Outstanding Security Performance Awards were established by Professor Martin Gill and now range across nine countries. Martin is also on the Board of the ASIS Foundation. ASIS was well represented at the Awards with Chairman David Clark CPP PCI PSP, presenting an award on behalf of The Security Commonwealth which he also chairs, and Vice Chairman – Strategy, Mike Hurst, presenting an award on behalf of the Chapter alongside Stuart Lowden of Wilson James (a former Chapter Chairman). Also present were Chapter Vice Chairman – Operations and ARVP, Graham Bassett; Chapter Treasurer, Bruce Braes CPP, and Committee Members, Russell Penny CPP; Stuart Eustace CPP and Steve Kenny. Judges
The Foreign and Commonwealth Office Security Team Joins ASIS International. The UK Chapter is always pleased to welcome new members, something we are doing on an increasingly regular basis. This year we have had 9 new members join from Amazon who are currently studying for their CPP Certifications — Welcome! There is another large group from Amazon, based in mainland Europe, also engaged in a CPP study programme.
Many ASIS UK Members were finalists and did well in the Awards, with John Reading of Jaguar Land Rover winning Outstanding In-House Security Manager/Director and Peter Houlis, Managing Director of 2020 Vision Systems collected the award for Outstanding Security Installer. One highlight was seeing the usually ebullient and loquacious Martin Smith MBE left (almost) speechless as he was presented with the Lifetime Achievement Award.
The biggest influx this year (so far) comes not from a commercial organisation, but from the UK Government. The Foreign and Commonwealth Office (FCO) which employs over 14,000 people in nearly 270 diplomatic offices, wanted to accredit its security professionals and after researching all the various security membership organisations approached ASIS in the UK to discuss how their team could join. As a result of meetings with the FCO
in the UK and with the ASIS Leadership in the US, we are delighted that, at the time of writing, we have almost 40 new ASIS UK members from the FCO. This number is likely to increase over the next few months. We expect a good number of these security professionals to undertake ASIS Certifications as well. This initiative shows how seriously the FCO take its security responsibilities and the fact they chose ASIS International, I hope speaks volumes.
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CHAIRMAN’S NOTES
Chairman’s Notes I have written many times in 2016 about the fantastic achievements we made in 2016. It was a year full of awards for the Chapter, its members and the chapter publications. Record attendance at seminars, a wide range of successful social functions, education days, charity events and much, much more. My warmest thanks on behalf of the ASIS UK Board to each and every one of our members for your loyal support and commitment; you have made my first year as Chairman incredibly successful and importantly, very enjoyable indeed. Thank You. Enough reflection on the past, there is already more glory in 2017 and much, much more ahead. The Chapter continues to grow and flourish, our training, education, networking and all round excellence is reinforced and well recognised within the UK security industry and much farther afield, and long will it continue. New members I am pleased to report that we have increased our membership numbers significantly from two major organisations who take their security requirements very seriously. Security professionals from the Foreign and Commonwealth Office have swelled our ranks by something in the region of 40 members with more to follow, this is a real coup for ASIS UK. The FCO takes its security commitments very seriously and selected ASIS as their organisation of choice after extensive research into a number of security organisations. Our education offering, membership benefits, networking, communication and career development capabilities, along with our truly global reach and reputation for excellence helped to ensure that ASIS are the perfect fit
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for the FCO. I look forward to meeting these new members at future events and I am sure that this newly forged relationship with the FCO will prove to be very mutually beneficial. Thanks to our Vice Chairmen, Mike Hurst and Graham Bassett for their work in making this deal happen, especially Mike who ensured that ASIS HQ facilitated the joining process in a seamless way, not an easy task. There has also been an influx of new members from another organisation that takes its security very seriously – Amazon. A dozen or so Amazonians have joined the Chapter in early 2017, joining the pre-existing ASIS Amazonians who already make up our ranks and I am sure that there are more to follow. Again this is a reflection of our national and international capabilities, already a number of the Amazonians are undertaking ASIS education programmes with one of our accredited training companies. I am sure we will all meet very soon. Welcome also to our many other new members, the names of whom are published in this newsletter. An ASIS UK welcome awaits you at the very next event you attend. Certification and Education Congratulations to all those who achieved CPP, PSP and PCI certification in 2016, I am sure you are all feeling very well rewarded after the hours of study and are basking in the glory of your designations, the hard work certainly pays off. Don’t forget to ensure that you maintain your CPD by attending ASIS UK seminars and CPE days, helping at stands at CT Expo, IFSEC etc and by attending to Chapter duties when and where you can. The very best of luck to those undertaking certification in 2017, the chapter has a large library of books available to help with study and although most study requirements are now via the ASIS Protection of Assets Manual, the
benefit of reading through as many other study materials as possible cannot be underestimated. Of course ASIS UK CPE days and seminars are ideal for continued learning and great preparation for any certification. Importantly, take advantage of a mentor who has already passed the certification you are aiming to achieve, our ranks are full of highly experienced and helpful mentors who are ready, willing and able to offer maximum support to you. Change in Secretariat As all of you will be aware, Jude retired from her position providing ASIS secretariat services at the end of February and was presented with the Mervyn David Award at the Winter AGM in recognition of many years of sterling service. Jude will remain as a member and we will still see her at events from time to time. Following a competitive tender process and interviews with ASIS UK Board, a new secretariat was selected and the contract was awarded to Optimal Risk, an organisation well known to many of us for providing Risk Management services but also which has an office infrastructure that suits the needs of ASIS UK perfectly. All email and communications methods remain the same and I have to say that the transition has been pretty seamless with a detailed handover in Jan/Feb and the March seminar being organised by the new secretariat. Isabell is the main contact on the old info@asis.org.uk for any communications and she is supported by others at the office in Reading. There will be a more detailed feature on the new secretariat in either this or the next Newsletter. Many of you will have met Isabell at the March Seminar and she will also be at all future events as well as keeping the Board in check in between times. The OSPAs The OSPAs took place at the Marriott Hotel, the event was a
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ASIS CPE DAYS
Calendar of Events 05 April 13 April 3 – 4 May 04 May 12 May 17 May 18 May 14 June 20 – 22 June 20 July 10 August 13 September 25 – 28 September 05 October 16 – 17 October 19 October 02 Nov London 05 – 07 November 29 – 30 November 06 December
ASIS UK CPE Days The CPE days are now in their third year and have proved to be a great success. Aimed at the holders of ASIS Board Certifications who need to recertify every three years, these events are also open to holders of Chartered Security Professionals and, space permitting, all ASIS members. The last event, in February attracted 23 people and was
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Charity Fundraiser, Supporting PTSD Resolution ASIS UK Young Professional Events ASIS YP and WiS Events @ Counter Terror Expo ASIS UK Webinar Breakfast Meeting, Nottingham Joint Event with London First and OSAC ASIS UK CPE Day ASIS UK Summer Seminar IFSEC (ASIS will have events there) ASIS UK Webinar ASIS UK CPE Day ASIS UK Autumn Seminar 63rd Annual Seminar - Dallas ASIS CSO Center Event - Sponsor Opportunities Total Security Summit ASIS UK Webinar ASIS UK CPE Day ASIS Middle East UK Security Expo UK Winter Seminar
hosted at the School of Oriental and African Studies (SOAs) . These events are supported by Axis Communications, the Chapter’s Education Partner. We are looking to plan and refine our offering and there is a questionnaire that members can complete. If you are able to host an event, please contact info@asis.org.uk. The next event is 19 May.
Steve Kenny ASIS UK CPE Lead
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CHAIRMAN’S NOTES
marvellous success and most rewarding. The event is well reported elsewhere and there is a formal press release but I am very proud of the fact that ASIS UK members were so well represented as finalists in just about every category and in attendance on the evening to help make the event so successful.
breakfast event at Guildhall in London which was a very rewarding morning with some incredible inspirational speakers. WIS will also be presenting at CT Expo in April so please ensure that you attend to find out more about what this progressive group is doing.
Of particular note in two individual categories were two ASIS UK member winners:
As you are aware PTSD Resolution is our existing chosen charity and we have a fantastic event lined up to raise money for the charity on the 5th April at RBS in London, you will have seen many missives from me over the last few weeks regarding this event, its important thatit is well supported. Please also remember that the benefits and treatment offered by PTSD Resolution are also available to ASIS UK members and their families.
Martin Smith MBE, of The Security Company and SASIG who was presented with the thoroughly welldeserved Lifetime Achievement award. John Reading, of Jaguar Land Rover who won the Outstanding In-House Security Manager Director Category. Other ASIS UK members were well represented in companies that won and ASIS UK supplied a number of judges as well as supporting a category alongside category sponsor Wilson James. Very many congratulations to all, next year I am hoping for an ASIS UK clean sweep so do please look out for and plan your entries and nominations for the 2018 OSPAs well in advance! Young Professionals Headed up by Stuart Eustace CPP, ASIS UK Young Professionals and mentoring program is really growing a pace, the team is working very hard on developing exactly the type of program that will benefit our ASIS UK Young Professionals, culminating in the first Young Professionals event of 2017 on 13th April, which as I write is nearly fully subscribed. I am looking forward to meeting more of the team and finding out more about the exciting plans for this section of our membership. I am very certain that ASIS UK Young Professionals are in very good hands and have a YP team that will benefit hundreds of security professionals over the coming years. Women in Security Headed up by Dawn Holmes CPP, WIS is a well-established and highly effective section of ASIS UK, recently a team from WIS attended the International Women’s Day
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Charity fundraising
As well as raising money for a good cause, it’s a great opportunity to catch up with and network with ASIS and non ASIS colleagues, I implore you to sign up for and attend this fantastic fundraising evening and to tell your friends about it, there will be a special prize on the night for whoever draws in the most guests! Don’t miss out. Further details can be found on our website, LinkedIn page and in emails from ASIS UK HQ or email Isabell on info@asis.org.uk . I very much look forward to seeing you all there. March Seminar Our first seminar of 2017 was hosted by long time ASIS member Richard Stanley at PWC, a fantastic venue and attendance was again at a record level (previous record was March 2016, also at PWC). There is something about this venue that works very well for us, whether it’s the location, the accessibility or just the draw of Richard Stanley….anyhow we’ll find out next year as the 2018 March seminar is at Ernst & Young, right next door to PWC! Many thanks indeed to Richard for helping out again, particularly as the original venue and date for the March seminar were completely different and we had to change at very short notice. The seminar itself was fantastic, we
heard from one of the best speakers I have ever seen in Dr Samir Puri of King’s College who spoke on strategy and international terrorism and was superb in his delivery which was very well received. We had updates about ASIS International and a recent mission to ASIS HQ in Washington from Mike Hurst, updates on ASIS Europe from Regional Vice President Andy Williams CPP and a great presentation from Paul Winstanley CPP on the YP program. Neil Wainman CPP was presented with a certificate of appreciation for his tremendous support to ASIS UK on a multitude of occasions throughout 2016 and early 2017. The afternoon session was a panel discussion on Enterprise Security Risk Management, which is an ASIS International priority. The session was chaired by our own resident expert ASIS UK Treasurer, Bruce Braes CPP CSyP with panel members representing a cross sector of industry; Rich Stevens of Ernst & Young, James Willison, Convergence expert extraordinaire and a very pragmatic view from Andrew Wilson of Daimler Mercedes Benz. In 2017 we have plenty of events planned and we want to make these the very best possible for you, if you have any ideas or desires for seminar or education topics, expert speakers or items for the newsletter, do please get in touch and we’ll try to make it happen. In the short term I’ll see you at ASIS Europe in Milan at the end of March, the ASIS/PTSD charity function on the 5th April , YP Launch on 13th April, CT Expo, Breakfast briefing in Nottingham on the 12th May and the joint venture with OSAC and London First on the 17th May and of course the June Seminar. Check out the list of events coming up in this publication, our website or www.allsecurityevents.com and I’ll see you there. 2017 is going to be another cracking year for us, the future’s bright; the future is ASIS. Your Chairman David
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SECURITY MANAGEMENT
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AIR AMBULANCE
Maintaining the tradition of many philanthropic athletes, in September 2016, several members of ASIS UK volunteered to undertake a marathon to raise much needed funds in support of London’s Air Ambulance. However, given that the average age of those assembled was 60+, this particular marathon, which took place in Bangers Wine Bar in the City of London, involved the consumption of four courses of delightful grub and the imbibing of several bottles of Davy’s deliciously fructiferous wine. Without a thought for themselves, the men and women of Chapter 208, steadfastly and bravely ate and drank their way through the provided fayre, only thinking of the money that they were raising for the charity and coincidentally the more they drank, the fuller the charity coffers became. ASIS Assistant Regional Vice
President Andy Williams CPP, who organised the event, timed the charity raffle to perfection, ensuring that it only started once every person present was sufficiently well oiled to be even more generous than usual. ASIS UK Board Director, Dr Peter Speight generously donated several copies of his latest tome, which were auctioned for £5 each, as opposed to the 19p that new and used copies are apparently available for on Amazon. One of the assembled masses purchased for his wife, a £49 Davy’s wine bar gift voucher for £100. I bet she was delighted with it. Shockingly, no bids were made in response to ASIS Company Secretary Chris Brogan’s apparently generous offer to speak after dinner at an event of the winning bidder’s choosing, on the subject of the Companies Act. A very generous donation was however received, on condition that he did not. I suspect by now you have grasped a flavour for the event.
The tone was raised, albeit only for a short time, when outgoing Chief Executive Officer of the London Air Ambulance, Graham Hodgkin, spoke about the excellent work of the organisation and gave those assembled a detailed overview of the challenges and costs associated with providing the service, which along with all other air ambulance services across the country, receives only a small fraction of its funding directly from the NHS. The nonsense quickly resumed when Steve Hall, CEO of Ultimate Security Services Ltd, who brought several guests to the event, very generously bid £350 for a case of 6 bottles of cheap plonk, which he forgot to take home with him. Probably not a bad judge. A grand total of £750 was raised on the day and despite the thought of having to train for a similar event in 2017, most participants agreed that they would be prepared to put themselves through it again.
The Future of the UK’s Aerospace industry On 7 December 2016, ASIS International UK Chapter 208, was allocated a seat at the table at the dinner discussion, titled: The Future of the UK’s Aerospace industry, located in the House of Commons. As the UK Chapter’s Aviation Sector Lead, I was asked by Mike Hurst to attend, to represent the Chapter. The event was hosted by the Industry and Parliament Trust (IPT). So what is IPT (taken from their website): Events offers delegates from Parliament and business the opportunity to share their experiences and perspectives on pressing policy issues affecting sectors of the UK's diverse economy. This allows Parliament and UK business to engage in the exchange of ideas, open dialog, thereby supporting a greater
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understanding of both legislation and parliamentary process for industry. The event was chaired by Kevan Jones MP (Vice-Chair, Defense and Security Issues All-Party Parliamentary Group), with the guest speaker being Michael Ryan CBE (Vice-President and General Manager, Bombardier Belfast), who delivered a very open view of the UK aviation industry and accurate interpretation of where the industry is. Now the tricky part in this “write an article” request, with Chatham House rules having been applied, where does this leave room for further comments . I was honestly humbled and impressed by the level of detailed questioning by MPs directed to the guest speaker on the Aerospace industry, who it has to be said,
handled himself admirably, with equally knowledgeable responses. Throughout the dinner, I found the MPs very keen on the aviation industry and with a clear focus on what else they need to know about the aviation industry. This was also an opportunity to explain to those unfortunate enough to be seated next to me, what the UK Chapter does within the UK and where it fits in with the wider ASIS International organisation. Stephen Ackroyd MSc CSyP FSyl Aviation Sector Lead – ASIS International Chapter 208
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CHALLENGING TIMES
“Leading Through Challenging Times” On Wednesday 8th February 2017, ASIS International UK Chapter 208, was allocated a seat at the table for the dinner discussion, titled: “Leading Through Challenging Times” As one of the UK Chapter’s Industry Sector Leads, I was asked by Mike Hurst, to attend to represent the Chapter, which was hosted by the Industry and Parliament Trust (IPT). Located in the House of Lords the dinner was held in the small but beautiful River Room with magnificent vistas of London and the Thames from its corner location position. The seismic global and political events over the past year have seen unprecedented changes, resulting in tremendous uncertainty for businesses and organisations in the UK. This uncertain outlook is impacting our business environment in attaining goals and potential. With this in mind, the ability to lead effectively and with purpose has never been more paramount.
The keynote speech covered the following themes, observations and thoughts – Irrespective of whatever organisation or industry or public sector body we are involved in, the challenge posed today for those of us involved in Leadership is how do all of us embrace Change? Key themes & messages which emerged were: “Think Human” – our world is not just about process and systems, it is also about the Well-Being of the most important resource that we have – Our People. Train your people to be aware of colleagues who are struggling, be it with stress or mental health challenges or physical ill-health. Actively listen to people, praise when applicable and take on board great ideas. People want to embrace and deliver Change – give them the opportunity to do so. Identify the talent in your own organisation – you will be surprised at what is there . . . and it doesn’t always require the talents of an expensive PR or Marketing or Re-branding agency to deliver great ideas . . . and could save you money!
The evening was designed to hear firsthand experience from a leading organisation in navigating through challenging times, and in an uncertain world. Attendees are able to explore how the public and private sector can partner in sharing effective strategy
All teams have their very own superstars – a Messi, Bale, Murray or Usain Bolt, but all superstars need the “hod carriers” – the people who provide the support, do the work and provide structured back up for the superstars . . . the Team Ethos is always the Winner.
The event was chaired by The Baroness Prosser OBE and Chaired by the Rt Hon Alan Johnson MP with the guest speaker being Liv Garfield (Chief Executive, Severn Trent Water), who delivered a very open view of the UK water industry and provided some really interesting insight as to how she and her organisation are seeking to challenge themselves as Leaders.
The end of dinner session, chaired by Alan Duncan MP, allowed attendees to share their own views and advice on Leadership and what this means for them and their organisations. Given the fact that many business leaders were there in the same room as sector regulators, as you can imagine there was some weighty exchanges of opinion and some barbed exchanges!
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Guy Mathias, Lucozade Ribena Suntory
A number of comments were directed to the guest speaker around her Leadership, and how companies should be transparent in their agenda, to which she handled herself admirably, with sound, knowledgeable responses and aplomb. The evening was, of course, also an opportunity to explain (to those unlucky enough to be seated at my table), what the UK Chapter does within the UK and where it is positioned in the global ASIS International organisation. Once that mission has been accomplished, (please note Revered Chapter 208 Chairman!!), Your intrepid ASIS representative sat ensconced between Lord Toby Young (The Lord Young of Norward Green) and Lord Cotter, (Vice-Chair, Business All-Party Parliamentary Group) – it truly is amazing the shared interests we “commoners” have with our peers and masters . . . a shared appreciation of Football, History, Dickens, Trollope and the English Language to name but a few! A very worthwhile and informative evening and I would roundly applaud the IPT for its aims and objectives.
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SECURITY OPTIONS
Mark Rowe weighs up security options Lately I have sometimes been slightly inconvenienced in London. If I am walking from the station, I may take a short cut through the British Museum. Readers may have been guests of the museum’s head of security Dave Bilson CPP during the ASIS Europe conference in London in April 2016. From last summer, visitors have to go through a bag search. At the main entrance, you bear left into a white marquee; the smaller, north-side entrance has a smaller one. It adds a minute to your (free) entry. Other London institutions do bag searches; at Chelsea FC recently I had two, one at the perimeter, another inside a hotel. Why am I uneasy about the museum’s? I can see in summer, in the rain, a queue getting wet. And a queue itself creates a pick-pocketing or ‘crowded places’ risk. It’s only fair to add that similar London sites might copy, if only they had the physical room. And what do I know anyway, and it’s none of my business. Except that it’s everybody’s business. Three miles away at the Victoria and Albert Museum, head of security Vernon Rapley will tell you, as he did speaking at the ST16 conference at Heathrow last year, that the V&A wants to be open, literally and culturally – I’m not quoting direct here, this is my understanding. The
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V&A’s new buildings worldwide, and its redevelopment at South Kensington, doubtless will have security built in, but without, the V&A intends, looking like a fortress. I am writing quite tentatively because I do not want to set up Dave Bilson versus Vernon Rapley, nor to suggest that one is doing things right, the other not. But: the two places I have described to you, in the same city, drawing the same sort of visitors, presumably facing the same risks, visibly take different approaches to security. What sort of society do we want, and how do we want it secured. Do we want more bag searches or metal detection arches, as in court buildings, and at turnstile entry to football matches. CCTV in schools makes them look and feel like prisons.
temporary, visible security measures, because people can reasonably ask, what’s different? If the threat isn’t much changed, why did you bring in the measure?
Does entering an airport have to be so joyless? The basis of a free society, that develops healthily, is to have different approaches to doing things. In various ways – free expression, the media, laws, people voting with their feet – the worse ideas make way for the better. The British Museum marquee is only a temporary one (and the fact it’s not in keeping with the stone has been a gripe for some locals). The trouble is, it becomes hard to justify ending
I can appreciate that security managers would become defensive. They have reason to be shy about debating, let alone in public or to non-security people, more than one way of doing security. Non-security people, the politicians, directors and so on, don’t want ums and ahs. Uncertainty about what sort of security is best may be seen as weakness. But I don’t know how much more slight inconvenience I can take.
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MI6 & 5G ADVERSITY MANAGEMENT
MI6 & 5G Adversity Management I saw an interesting comment made by the chief of the British Secret Intelligence Service, Alex Younger. “The more different people you have in the room, in these high-pressure circumstances in which we operate, the better the decisions.” This reminded me of the “5G Adversity Management Model” Optimal Risk uses to assist our client’s. Whether we are talking about incident management teams, crisis management teams, business continuity management teams or response and recovery teams, our model aids our clients to develop and improve team and organisational performance in times of adversity
So What is 5G? No it’s not the latest generation of mobile telecommunication, but that did grab your attention didn’t it. We are talking about the generations and groups that enable organisations to power through adverse situations. 1st Generation = Organisation Leadership Provide the strategic input and view 2nd Generation = Operational Management – Provide the continuity view, they know what is vital to enable the organisation to power through the disruption 3rd Generation = Subject Matter experts – Provide the technical advice on making things happen or stopping things happening
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4th Generation = Young up and coming tech savvy team members - Provide the innovative inputs that can create acceleration and bounce to get over the disruption quicker and more effectively that more traditional approaches. 5th Generation = Trusted Advisors- These are the outsiders you trust to provide the balanced view and advice, they are free from all the corporate constraints the remainder of the team are subject to. They are the clear rational head to bounce ideas off. Different people bring distinctive strengths to Adversity Management Teams; the male and female brains respond quite differently to elevated stress levels. Female members have valuable roles to play, using their ability to identify when team members’ faces show they have doubts or concerns about the solution being applied to solve problems. On the other hand males will increase their desire to be accepted by the team as a valuable member and are less likely to recognise risks. Bruce Braes. Bruce CPP CSyP is Director Resilience Consulting, Optimal Risk Management Limited. He has been working at the cutting edge of organisational resilience since 2006 and is a regular speaker on the subject internationally. Bruce welcomes discussions or approaches from organisations about improving their resilience
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LEADERSHIP
ASIS Leadership Meeting 2017 ASIS International holds its Annual Leadership Meeting each year in January in Washington. Knowing what the weather is like at that time of year, I went well prepared with a heavy coat, gloves, scarf hat etc., only to be met with glorious sunshine and temperatures of 60F / 16C. The meeting itself was attended by over two hundred volunteer leaders from across the world. As well as a solid contingent from the US, there were a good cadre from Europe plus South America, The Middle East, Africa and Australia. The attendance gives a good indication of the truly international nature of the organisation and its membership, which is becoming even more diverse and widespread. Even the new Board of Directors has members from seven different countries—USA, Canada, South Africa, Netherlands, Czech Republic and Panama.
The fact that so many volunteer leaders (myself included) are prepared to take a week out of their working lives to attend this meeting and contribute to the development of the association should, I hope, speak volumes. The association has had many changes in the last year with the appointment of a new Chief Executive, Peter O’Neil FASAE, CAE and a new suite of Senior VPs recruited from across the association executive world. These leaders, supported by a 90 strong HQ team, will be supporting and be supported by the new Board of Directors who are completely engaged and committed to the future of the association. The Board is led for 2017 by new President Tom Langer CPP who was officially inaugurated at the event. I believe there was another President inaugurated in DC a few days earlier, but I wasn’t invited to that. 2016 President, Dave Davis CPP moves into his new role of Chairman of the Board. Whilst ASIS International is still the undoubted leader in the field of security education, training and standards, there is still much to do
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INTERNATIONAL WOMEN’S DAY
to keep the member value proposition current and of value to the membership. Also, it is key that the companies who employ ASIS members see the value in that membership and that the public understand and respect the information, research and other information produced by ASIS. Just to dispel any suggestion that this was a bit of a ‘jolly’, the days started with networking breakfasts at 7:00 and run pretty much straight through until the end of the day, with sessions in the main conferencing room and various specialist breakout sessions. Not to say that there weren’t opportunities to let our hair down (for those who have hair). There was the Sports Pub Night and the President’s Reception. The UK Chapter of which I am Vice Chairman is the fourth largest internationally and, if I may be so bold, is seen as one of the stars. As a consequence, I was invited to give a presentation on the work of the UK Chapter and the model that we work to: it seemed to go well. There were a good number of delegates, even from chapters of a
similar size, who were astounded by what your chapter achieves and has achieved over the years. I did make the point that, as Sir Isaac Newton wrote in a letter to his great rival, Robert Hook, I (and the rest of the UK leadership) are “standing on the shoulders of giants”, acknowledging the work of previous UK Chapter Leaders. I am constantly struck by the inclusive nature of the association and I returned with a pocket full of
business cards from other volunteer leaders across the world who also felt that the trip was important enough to give up their time, free of charge. We hope to have some exciting news about the UK Chapter in the weeks ahead so, watch this space. Mike Hurst, Vice Chairman—Strategy, ASIS UK Chapter
INTERNATIONAL WOMEN’S DAY As part of The International Women’s Day on 3rd March, the chapter took a table at a breakfast event hosted in the impressive surroundings of the Great Hall, Guildhall in The City Of London.
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Supported by the Chapter’s Women in Security sponsor ICTS Consult and organised by ASIS UK Director, Dawn Holmes CPP and Women in Security Lead Amanda McCloskey. Thanks also to Scott Paterson CPP PSP of ICTS and we wish him well in his new career with Disney.
The attendees including ASIS UK Committee Member, Caroline Bashford and Vice Chairman Graham Bassett (not a woman in security). Other ASIS WiS Events will follow.
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ASIS TRIATHLETE
Is it time to upgrade your access control system? Jaroslav Barton – Product Marketing Director, Physical Access Control, EMEA HID Global When is it ever a good time to upgrade your access control solution? Many organisations follow the policy of ‘if it isn’t broken, don’t fix it’ but this can be a risky situation in a world where technology and threats are changing so rapidly. The use of older, legacy access control systems exposes an organisation, a building, a server room, a computer to the possibility of unauthorised access and the consequences of this. But why should users upgrade?
Data Privacy One of the biggest drivers for updating legacy access control systems is the need for enhanced levels of data privacy. This could come about through the on-boarding of a client that requires high levels of security, new legislation being brought in for specific industries, or even new building tenants. The driver remains the same: data or the building itself is in some way exposed to or at risk and needs added protection. Yesterday’s technology is no longer sufficient for today’s access control and identity management challenges. In The Access Control Report 2016: Legacy Infrastructure and Motivations for Upgrading, 44% of respondents stated they were planning on upgrading their access control solution. This is a strong indicator that end-users are acknowledging that the risk to organisations is evolving, and the need to protect their physical assets and consequently data assets is important. It would take a security breach that exposed
a flaw in the current system for 92% of respondents to consider changing their current access control system, but not beforehand. On any site at any one time, in addition to regular employees, there are also individuals and groups that have access to various parts of a site for short periods of time. These could be visitors, maintenance teams or contractors. In the report, 75% of respondents have third-party members on site on a regular basis. Integrated visitor management solutions in modern access control systems significantly improve the distribution and use of temporary credentials but also safeguard various parts of the site to unwarranted access. Access control solutions, such as mobile access, make it easier for facilities and securities managers to track who is accessing what parts of the site to ensure nobody is in an area they shouldn’t be.
User Convenience The continual development in consumer technology has spilled over into the business world with devices now being used for work and in our personal lives. Bring Your Own Device, mobiles and wearables are all common features of today’s office environment. Organisations can utilise this growing level of secure technologies that employees are carrying around with them on a daily basis. Instead of having several key cards or fobs that have a high chance of being left behind, users can now utilise smartphones or smart devices, their closest pieces of technology for secure access control as well. Mobile access control is increasingly coming into the market and the benefits this brings are numerous.
Understanding the requirements from building occupants is an important step before undertaking an access control update. The report noted that 48% of respondents would like an easy-to-use access control system, with 32% requesting multiple levels of access depending on authority required. This added security element is clearly an important function, and one that can be easily designated with more modern technologies. Having mobile credentials that allows for multiple access levels, for instance, saves the users from having multiple access control devices that could lead to confusion or possibly misplacement. The survey also noted that 29% of respondents would like futureproof technology. This can easily be provided through mobile access solutions which grant users modern techniques for access control, but also a single credential for multiple access devices. Utilising smartphones are a very straightforward solution that solves three of the top concerns of employees looking for updated access control. One of the largest stumbling blocks to updating an enterprise’s access control system is the perceived disruption that the upgrade will cause. 69% of respondents in the report believe that upgrading to a new access control system would be disruptive to their daily business, while 55% cite cost as the biggest misgiving about upgrading. Despite the perceived disruption, many sites can be retrofitted using existing access control hardware behind the scenes, with minimal replacements needed to upgrade technologies. Not having to start from scratch also helps to significantly lower the costs, making it a more cost efficient venture with minimal disruption.
Flexibility A new access control solution must be flexible so users don’t just see it as an ‘expensive way of opening doors’. Open Supervised Device Protocol (OSDP) for secure communication between field devices in a physical access control system has gained increased importance allowing for standardisation, more flexibility and freedom of choice for security managers. Flexibility also supports multiple applications for managing not only physical access but also logical access applications, like computers and software
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logins. Additional access control systems, such as secure print management, require an associated card issued to users. This represents a prime opportunity for organisations to consolidate to a single access control device, such as a contactless wearable or smartphone that combines access control with other functions. By exploiting modern technology, such as mobile devices and wearables, users are afforded the opportunity to simplify their access control devices: one device, with one credential providing access to multiple areas and requirements. It was found that nearly a quarter of respondents wanted to manage multiple credentials across a single device. With mobile access solutions, multiple credentials are rolled into one and stored on one device. The facilities or security manager is capable of controlling access and distributing
credentials to those with the right security clearance. Technology such as the latest high frequency access control systems ensure security is independent of hardware and media. This makes it easier for organisations to support functionality and higher levels of data privacy.
Conclusion Although there are clearly several barriers to the adoption of more sophisticated access control systems, organisations are placing increasing importance to safeguard their physical assets as it supports in providing protection to their IT infrastructure as well. This is mainly due to the belief that current systems in place are adequate enough until they are proven to have failed and the fact that a replacement system is perceived to be an unnecessary expense. Despite the technological advancements, users are
King’s College Discuss Internship Programmes with ASIS Members At the ASIS Spring Seminar, Katie Black, the Internships Manager from King’s College London spoke to attendees about the College’s Internships Schemes. King’s College offer four Internship Programmes, including Part-Time and Summer Schemes which connect talented students to organisations across London seeking support for project-based work for 8-weeks or on a part-time basis for a longer duration. Internships deliver significant and tangible outcomes to organisations, and provide interns with valuable opportunities to gain work experience and develop their skills.
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King’s College is globally recognised for its high performance across a number of subject areas and the Conflict and Security faculty is globally recognised; students from this faculty could offer significant benefits and insights to security and risks management organisations. King’s College’s Internship Programme Team can assist organisations who are interested in taking on an intern. They offer a full and free menu of support and offer service from advertising and promotion across campus, to shortlisting of candidates, and end-toend placement support. There is also funding available for SMEs through Santander Bank.
still content with cards and fobs, regardless of the lack of sophisticated security and encryption contained in these when compared with mobile access control solutions. The change to a more sophisticated system is likely to come from employees themselves, rather than decision makers. Existing access control solutions are also easy to upgrade which provide minimal disruption and costefficient site retrofits. Facilities and security managers need to question whether it is more expensive to replace an outdated system, or recover from a site or data breach. Find out more about the key benefits of upgrading to new, more dynamic technologies that will help you to consider the right approach for your organisation - Three Reasons to Upgrade Your Access Control Technology.
Further information in the link below: www.kcl.ac.uk/kingsinternships Alternatively, please contact Katie Black at: katie.black@kcl.ac.uk 020 7848 1376
James Morris CPP, ASIS UK YP Mentoring Lead, and Katie Black from King’s College.
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SECURITY COMPANY SERVICES
How To Differentiate Your Services from Other Security Companies You know you are not the only private security company around. According to the latest Freedonia report on the industry, there are thousands of licensed private security companies operating in North America, thousands more in Europe according to COESS, and uncounted others in the rest of the world. So even if you deeply believe your business is unique, your prospect checking out the market for a provider of security management services is probably seeing the equivalent of a huge herd of horses, with a few zebras. To grow your security business, you need a strategy to stand out and leave an impression with your clients or prospects from two perspectives: (1) as a business among others and (2) as a provider of distinctive service. Let us review what you should consider from both perspectives.
1) Your business: Define your direction Considering the shelves of business books written on execution, vision, and mission statements, my comments here could never do justice to the importance of setting a clear direction for your company. You must take the time to define who you are as an organisation, what you do, and how you do it. Perhaps just as important, you need to define what you do not do and why not, because you will be asked to do things that a business should not do. Once you are clear on your direction, it is essential for long-term success that everyone in your organisation also be clear on it.
Generalist vs. specialist Determine whether you are a generalist or a specialist, in either a sector or a type of service. Are you looking for volume at all costs? If so (or not), in what geographical territory?
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If you are looking for volume and competing on price, be sure you understand your cost structure inside out. Consider the impact of your pricing on the industry, and what you promise. Never forget that you are a company — as opposed to a “not-forprofit” — so you need to generate a return.
Tools that empower you to do more with less Regardless of how you define your firm, success requires that you measure what you do. Look for technology tools that allow you to easily generate business intelligence on key costs for your business. For a security business, the obvious most critical element is your security staff. How are they selected, screened, scheduled, and deployed most effectively? When you have the right tools, you can manage the details with a few clicks, even for critical questions, such as, “Will the guards be running unbillable overtime?” or, “Do we have the right guard at the right site?” In the latter case, we mean, “Do guard credentials and profiles match client requirements?” As your company grows, you will need tools to help you manage such details efficiently.
2) Your security operations: Deliver a distinctive service You identified a business opportunity, tailored your offering behind it, and you are running your business with a workforce management system that allows you to efficiently schedule,
invoice, and track business performance. Given that the security guard business is all about the human resources you deploy, you are also running a training program based on your company culture and catering to client needs. Onsite, the guards need tools because even the best trained security staff without tools will not be able to do their job. When it comes to intervention, first impressions are critical for credibility. In such situations, tools include hard goods like uniforms and equipment. Other tools include technology.
Automate your front-line operations Since an onsite security guard is often the eyes and ears of a security program, it is important to easily capture the data that guards generate. The best way to do this is to automate all front-line security operations, including security guard tour systems. The right system allows you to generate data for your clients, enabling them to make data-driven decisions. With a system of record, you can pull data from all of your client’s sites, set benchmarks, and evaluate performance. Training and technology are intertwined. It is useless for a guard to respond rapidly if they do not know what to do. Inversely, you can have the best-trained resource, but if they cannot get to an incident your client will not receive the service they need and expect. The idea behind well-designed technology is that you
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ANNUAL SEMINAR
are doing more with less, and you do it better. Delivering better service that your clients depend on supports your efforts to secure a long-term relationship. In most cases your clients are business managers, security executives, or business owners. They all have at least one thing in common, namely, assets to protect. They want them protected by someone they trust and they want reliability, transparency, and accountability.
2017 OSPAs "I was proud to be nominated for the 2017 OSPAs Outstanding In-House Security Director, honoured when I became a finalist among equally deserving peers and greatly humbled when I received the award. I would like to offer my sincerest gratitude to all those who considered me worthy. Positive or undesirable, all feedback is good, but peer validated feedback is truly valuable. I believe that every leader only achieves with the help and
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If you want to succeed, then build your business in a way that allows you to stand out, render your service in a reliable predictable way, and deliver peace of mind over and over again. Mark Folmer, CPP Vice President, Security & Industry TrackTik Senior Regional Vice President, ASIS International, Region 6 commitment of the team. At Jaguar Land Rover we have a superb Corporate Security and Business Protection team who are passionate about protecting the assets of the Company; a team who want to continuously learn and improve and this award would not have been possible without their continued commitment, passion and support". John Reading, Security Director, Jaguar Land Rover
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Find the perfect solution for your business from world leading security manufacturers and experts The global stage for security innovation and expertise 3 NEW FOR 2017: Understand how to protect your business from a global threat at the Borders & Infrastructure Zone 3 Pre-book 1-2-1 meetings with the suppliers you really want to do business with the “Meetings Service” 3 Learn from experienced security professionals and develop
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