BTN FALL 24

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By the Numbers

Enterprise Technology advances the dynamic digital ecosystem that drives how the ASU community learns, works and thrives.

Fall2024

Learn

Enabling extraordinary learning experiences.

76,562

Online immersion population students taking courses on Canvas.

40,587

Visits to all Learning Experience website lx.asu.edu.

8,368

Support request covering all LX Environments (LMS).

3,902

Subscribers to ET LX newsletter.

2,110

LX Design workshop attendees.

1,798

Tech Hub clients served.

1,684

Number of classroom incidents/requests resolved

1,085

Participants in AI Innovation Challenge.

352

Projects completed in AI Innovation Challenge.

104

Number of classroom orientations completed.

Empowering purposeful work and innovation.

82,938,714

Website sessions across all ASU enterprise sites.

76,833,191

Enterprise-wide emails sent via Salesforce Marketing Cloud.

54,299,480

Secure sign-in's to ASU web.

3,893,113

ASU total call minutes (Avaya, Zoom).

1,661,309

Unique active community members in My ASU.

842,776

Slack messages sent weekly.

458,433

Prospective degree-seeking student engagements in Salesforce.

294,078

Experience Center contact volume

108,640

Community members using the ASU Mobile App.

98,722

Atlassian comments by active community members.

75,901

ZOOM Phone Enterprise SMS/text messages.

68,082

Total Analytics Portal sessions.

3,191

Current Atlassian active community members

2,244 SPAM calls blocked.

1,055

Security incidents escalated and remediated.

27

Number of Enterprise-wide projects that went live.

3hoursand33minutes

Average priority incident resolution time by Operations Center.

56minutes

Median security event investigation and triage duration.

Building community, culture and connection.

284,988

Visits to ai.asu.edu since launch.

217,233

Visits to tech.asu.edu.

3,237

Produced event participants

326 ServiceNow requests processed.

231 Colleagues celebrating workiversaries.

78 Colleagues participating in Culture Weavers.

28 Colleagues who started with us this semester.

12 Highly engaging events.

By the Numbers is published each semester by Arizona State University's Enterprise Technology Creative and Communications team.

Our team of storytellers and digital strategists is excited to showcase how technology is driving transformation at ASU.

Stay connected by visiting our newsroom at: tech.asu.edu/stories.

Interested in exploring more of our work? Discover our full range of publications on Issuu by scanning the QR code below.

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