ASU Enterprise Technology advances the dynamic digital ecosystem that drives how the ASU community learns, works and thrives.
As we prepare for the largest number of enrolled students to join us for the start of the 2024-25 academic year, we are expanding digital resources and forging new partnerships to ensure Sun Devils are welcomed back to an enhanced learning environment, both online and in person.
Our teams have developed additional artificial intelligence (AI) training, workshops and events to familiarize the community with these powerful tools Enterprise Technology has also secured access to five new AI tools for Sun Devils: Adobe Express, ChatGPT Edu, Microsoft Copilot, Zoom AI Companion and Google Gemini.
Our newsroom has continued to shine a spotlight on these transformative tools and their positive impacts, showcasing how faculty, staff and students are discovering new ways to elevate their learning and working experiences.
Together, the above efforts demonstrate our commitment to fostering an inclusive, accessible and cutting-edge digital environment that sparks creativity, encourages exploration and catalyzes innovation both within the university and beyond.
From online learning engagement to customer service excellence and AI innovation, see how we’re making strides in education, work and technology.
343,234
MediaPlus - pieces of media across all sites.
3,735
Visits to ASU's Digital Backpack.
970 Participants in AI Innovation Challenge.
267
Number of classroom incidents/requests resolved.
222 Projects to be completed in AI Innovation Challenge.
137 Tech Hub clients served.
9 Number of classroom orientations completed
18,380
LX: Visits to all Learning Experience website lx.asu.edu.
1,655
LX: Call support requests completed.
952
LX: Cases from Salesforce and ServiceNow completed.
574
LX: Live chats completed.
408
LX: Course creation requests completed.
306 Slack support requests completed.
Empoweringpurposefulworkandinnovation.
2,257,216,562
Visits to websites ASU operates.
18,454,066
Secure sign-in to ASU web.
1,543,170
ASU Enterprise total phone call minutes (Avaya, Zoom).
1,098,777
Slack messages sent weekly.
640,828
ASU Enterprise total phone call count (Avaya, Zoom).
356,776
Unique active community members in My ASU.
54,000
Total Analytics Portal sessions.
41,546
Total number of community members using the ASU Mobile App.
10,816
Transformed network ports to new Arista technology.
1,978
Security incidents escalated and remediated.
583
New wireless access points on the network.
123
Community members using MyAI Builder.
43
Number of outages handled by the Operations Center.
8
Network transformation completed buildings.
4
New greenfield buildings on the network.
2
New campus fiber hubs.
3hoursand39minutes
Average priority incident resolution time by Operations Center.
58minutes
Median security event investigation and triage duration.
5,515
Visits to tech.asu.edu.
462
Produced event participants.
150 Colleagues celebrating workiversaries.
88 Colleagues participating in Culture Weavers
33 Colleagues who started with us this semester.
5 AI Tools released to the community in preparation for Fall 2024.
2 Produced events.
By the Numbers is published on a semester basis by Arizona State University's Enterprise Technology Creative and Communications team.
Our team of storytellers and digital strategists highlights the transformative impact of technology at ASU.
Stay connected by visiting our newsroom at: tech.asu.edu/stories.
Interested in exploring more of our work? Discover our full range of publications on Issuu: issuu.com/asu uto.
