2023 Annual report
Vision and Mission
Vision
Championing a transformative educational journey by blending innovative technologies with inclusive strategies to foster curiosity, growth and community connection.
Mission
Enterprise Technology Learning Experiences is dedicated to igniting the future of education by fostering dynamic and resilient teaching and learning ecosystems. We empower the ASU community by cultivating innovative and inclusive environments that promote curiosity, personal growth, academic excellence and vibrant community engagement. Through forward-thinking technologies and data-driven insights, we create pathways that adapt to and anticipate the evolving needs of our learners.
Discover the Learning Experience’s (LX) team's achievements this year in our Annual Report, featuring projects in our key focus areas!
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Focus
Click any of the following focus areas below to learn more.
Who comprises LX, and what
are available?
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Discover what faculty are interested in, our most visited resources, and our top attended workshops in our annual top lists!
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3,943
Resolved classroom incidents/requests
41,036
Dreamscape Learn VR sessions
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Introduction
The past academic year has been a transformative period for the Enterprise Technology Learning Experience (ET LX) at Arizona State University This report encapsulates our strides in enhancing the learning environment through innovative technologies and support services We've continued to focus on expanding and refining our offerings across multiple domains to better serve our faculty, students, and staff Here’s a concise summary of their achievements:
1. Learning Environments and Infrastructure
Projects like the Creativity Commons Atrium Redesign and University Classroom Refresh Program focus on improving physical and virtual learning spaces This category also includes extensive AV system installations across campuses, like those at the ASU Chandler Innovation Center and ongoing enhancements in classroom technology.
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2. Digital Platforms and Tools
Development of digital platforms such as ASU Portfolio and MediaPlus, and systems like the Course Enrollment System (CES) and ASU Digital Twin These tools are designed to support the administrative, educational, and collaborative needs of students and faculty, enhancing accessibility and engagement.
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3. Professional Development and Educational Enhancement
Initiatives like the Generative AI Teaching and Learning Course and various AI and professional learning workshops aim to upskill faculty and instructional designers The Syllabus Review to Customization Project also falls into this category, aimed at aligning educational materials with institutional goals to enhance teaching effectiveness and student learning outcomes.
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4. Community Engagement and Student Success
Projects aimed at building community and directly impacting student success, such as the AI Communities of Practice, AI Innovation Challenge, and events like FOLC Fest and AI for Humanity Hackathon These initiatives not only increase AI literacy among students and staff but also provide platforms for showcasing student work and fostering professional networking opportunities. Additionally, CredID develops a digital credentialing system that recognizes and validates student achievements in a scalable way
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Each category underscores ET LX's commitment to advancing technology integration in education, improving learning environments, and directly contributing to student success through enhanced educational tools and community-building initiatives
Focus Areas
Professional Development and Educational Enhancement
Generative AI Teaching and Learning Course
ET, AE, LE, and EdPlus collaborated to create the self-paced Generative AI Teaching and Learning course in Canvas Focused on developing knowledge, skills, and application of AI in education, there are currently over 2,200 members of the ASU community enrolled in the course. At the request of ABOR, a version of the course is being created for all UA and NAU to have access.
Professional Learning and AI Workshops
In AY23, ET Learning Experience hosted professional learning workshops on learning technologies such as Canvas, Adobe, Google and AI Workshops attended by over 4,500 ASU faculty and instructional designers
LX Website Redesign
At the guidance of a faculty steering committee selected by the Office of the Provost, ET Learning Experience launched a revamped website for faculty professional development focused on simplified pathways to getting started with course design and teaching: https://lx.asu.edu/. Resulting in a 68% increase in traffic from the previous year.
AI Communities of Practice
Starting with a pan-Enterprise kick-off in September 2023, ET collaborated with the Provost Office, EdPlus, and LE to create the AI Communities of Practice (CoP). Each hosts monthly sessions for faculty, staff, and students to increase AI literacy, collaboration, and networking Teams across the university can share upcoming releases, products, platforms and everything AI
1) AI Upskilling
2) AI Development
3) AI Digital Trust
4) AI Teaching & Learning
Launch of Podcasting Service
At the request of the Provost Office and in collaboration with EdPlus, ET launched a new Podcasting service to support faculty and students.
FOLC Fest (EVP)
In collaboration with the Provost Office, EdPlus, and LE, we hosted the first annual FOLC (Future of Learning Communities) Fest FOLC Fest is a two-day intellectual jam session (read higher ed conference) hosted by the Office of the University Provost that brings together folks in teaching, tech and student success at ASU https://provost asu edu/folc-fest-2024
Focus Areas
Professional Development and Educational Enhancement
AI Writing Study
In partnership with the Learning Engineering Institute and Kyle Jensen's first-year writing programs, ET conducted a study on the implementation of AI in Writing Programs focusing on the instructor and learner experience adjusting to the use of AI as a writing companion and their resulting self-efficacy as writers.
AI for Humanity Hackathon
Hosted Prompt Engineering Hackathon for Humanities, https://tech.asu.edu/features/aihackathon. A two-day event that invited students to use generative AI tools like ChatGPT, Bard, and Adobe Firefly to get a better understanding of the capabilities and limitations of these systems
ME|WE in AI Event
ET and MLFTC hosted an Education by Design event in the Creativity Commons to present end-of-year graduate student projects that explore the educational and societal impact of artificial intelligence (AI). News Story
ASU AI Digital Trust Guidelines
The AI Digital Trust CoP worked with ET Cybersecurity and the Office of General Council to create the ASU AI Digital Trust Guidelines. ET, FSE, MLFTC, and Edson took turns leading the AI Teaching and Learning CoP to share case studies of AI curriculum integration and feature faculty and student learning experiences
Focus Areas Community Engagement
and Student Success
AI Innovation Challenge
Launched the AI Innovation Challenge in Spring to encourage the strategic experimentation of generative AI in teaching and learning, research and daily work, anchoring our partnership with OpenAI in Principled Innovation. AI Innovation Challenge news story
Syllabus Review to Customization Project
Collaborate with Writing Programs to standardize and enhance the syllabi across various writing courses by developing a framework for customizable exports, which includes creating adaptable templates and an export feature for easy integration into different formats and platforms This initiative aims to align departmental set language with educational standards and institutional goals, ensuring both consistency and flexibility in syllabus creation to improve accessibility and usability for instructors and students
Visual Communications Design Challenge
During the Spring 2024 semester at Arizona State University, the Visual Communication Design Junior Studio and LX Design collaborated to transform the Creativity Commons into a hub of innovation. Students reimagined community spaces to be more inclusive and technologically integrated, presenting their solutions in three areas: entryway design, Zoom
Focus Areas
Digital Platforms and Tools
ASU Portfolio
The MVP of ASU Portfolio was launched in the Fall to support learner demonstration of experiences, knowledge and reflective practice during their time at ASU and with potential employers In partnership with University College, ASU Portfolio v 1 was developed and launched in the Spring with the addition of features for customizable templates. Communication plans and timelines are in development for Enterprise adoption in 2025.
ASU MediaPlus
MediaPlus development this year featured improvements to captioning and integration with EDNA to support automatic account provisioning The most significant development was the redesign of the user interface in collaboration with the Streaming Media Advisory Committee
CredID
To meet ASU's scaled needs for micro-credential development, Enterprise Technology has developed a product concept called CredID, development kicked off in Q4 to meet the diverse needs of enterprise units and departments to create badges and awards that will then integrate with TLN and Pocket for full lifecycle experience. The initial MVP release is expected before the Fall semester, with continued development for future releases. This product will replace the existing Canvas Credentials product through Instructure.
Course Enrollment System (CES)
In response to the need for large enrollment courses to have increased ability to create sections associated with multiple instructors and students in Canvas, ET developed the Course Enrollment System (CES) to improve the automated capabilities of course enrollment, increasing efficiency for faculty and instructional designers at the beginning of the semester
ASU Digital Twin
LX Design has partnered with Next Labs to create an XR experience of the ASU Tempe campus, showcasing iconic architecture and interior spaces to enhance collaboration and foster a deeper connection to the university. The project currently includes persistent sessions to explore the virtual world and is setting up pilot programs with co-curricular services like Academic Support Services for tutoring sessions and Multicultural Excellence for group meetings for Fall 2024.
Focus Areas
Learning Environments and Infrastructure
Creativity Commons Atrium Redesign (EVP)
Completed a redesign of the Creativity Commons atrium along with new and redesigned Tech Hub and Digital Maker Studio services for the launch of the school year to assist students with personal devices, learning technologies, and creative technologies such as the use of Adobe Suite and podcasting Upon project completion, the post-implementation focus has turned to growing the service as demonstrated through various partnerships, consultations and reservation management to replicate the pilot success on each campus Link to ET News Story
Zoom Innovation Lab & Creativity Commons Tours
Tours are common to the Zoom Innovation Lab and Creativity Commons. This year’s included UC Boulder, ASU Digital Prep, HIDA Design School Visual Communications Faculty, Dean of Students and Multi-Cultural Centers of Excellence Leads, Cultural Coalition Groups Staff, CDW Liaisons, HIDA Student Success, HIDA Architecture, University College Explore Program, LEI AI Leap Groups, MLFTC Teachers Excellence Initiative - Eygpt Scholars, Herberger Online, Meteor Studios, Interplanetary Initiative, Writing Programs Faculty Tour, Watts College Tour, DSL Tour, Tour for Hackathon Planners, GFL Faculty Tour, MLFTC Tour, Mastercard Scholars - Rwandan Universities Visit, CAA Professional Development Conference, Morocco Scholars, AZ CIOs, AZ Superintendents
ASU Chandler Innovation Center
New AV systems for (1) conference room and (6) classrooms designed, installed, configured, and verified by LX Space Design. Requirements provided by ASU President's Office.
Wrap Building
Facilitated new building AV proposal that includes (9) wayfinding/digital signage installations, (15) conference rooms/enclaves, (10) computer classrooms, and an E-Sports studio. Furnished AV control systems programming for (10) classrooms The AV vendor does all other design, installation, configuration, and verification Requirements provided by ASU HIDA
University Classroom Refresh Program
AV systems in (20) spaces totally refreshed; designed, installed, configured, and verified by LX Space Design. Additional usability/stability improvements were implemented across hundreds of learning spaces. (80) computer systems installed, configured, and imaged by LX Space Success, replacing 10+ year old machines. (13) new stations with 27” displays for students to plug in personal devices/laptops in the Tempe computing sites created by LX Space Success.
Focus Areas
Learning Environments and Infrastructure
Zoom Rooms AV for Conference Rooms
Neat ecosystem products are specified, configured, and verified by LX Space Design. AV vendors perform most installations, the remainder by LX Space Design.
BFIT/Executive - (19) conference rooms (Fulton Center/University Services Building)
KE - (8) conference rooms (Wexford)
MLFTC (6) conference rooms (HYSA West)
CISA - (6) conference rooms (Santa Catalina/University Center DPC)
EOSS (6) conference rooms (University Center B)
FSE - (5) conference rooms (Technology Center)
Miscellaneous - Approximately (22) new Zoom Rooms enabled spaces
California Center Broadway
AV system refreshes for (1) computer classroom. Designed by LX Space Design, installed and configured by AV vendor, verified by AV vendor and Executive Technical Support (1) mobile Zoom Rooms cart specified by LX Space Design, delivered and assembled by AV vendor Requirements provided by ASU President's Office
California
Center Grand Summer 2023
(30) new computer systems installed, configured and imaged across (2) classrooms by LX Space Success.
Fall/Winter
2023
(4) digital signage locations installed and (8) conference rooms outfitted with AV for Zoom Rooms Design and configuration by LX Space Design, installation and verification by AV vendor (7) mobile Zoom Rooms carts specified by LX Space Design, delivered and assembled by AV vendor Prepared rough order of magnitude for new AV system in (28) classrooms and computing labs Requirements provided by ASU President's Office LX Space Success provides onsite classroom support for the first few days of classes.
Spring/Summer 2024
New AV system for (1) classroom and (5) new wayfinding locations designed by LX Space Design, installation and verification to be performed by AV vendor. Rough order of magnitude submitted for (1) film program screening room. Requirements provided by ASU President's Office
Focus Areas
Learning Environments and Infrastructure
Wilson Hall
Designed AV for new building, including (7) digital signage/wayfinding installations, (31) conference rooms/enclaves, (17) classrooms, and (7) labs. Classroom AV installation, configuration, and verification are to be performed by LX Space Design. All other AV work is to be completed by AV vendor Building programming led and requirements finalized by ASU Office of Enterprise Planning
West Valley Academic
Designed AV for the new building, including (4) digital signage/wayfinding locations, (2) conference rooms, (8) computer classrooms, and (2) labs. Classroom AV installation, configuration, and verification are to be performed by LX Space Design. All other AV work is to be completed by the AV vendor. Building programming led and requirements finalized by ASU Office of Enterprise Planning.
Interdisciplinary Science and Technology 12
Designed AV for new building, including (7) digital signage/wayfinding locations, (19) conference rooms/enclaves, (8) classrooms, and (3) labs Classroom AV installation, configuration, and verification are to be performed by LX Space Design All other AV work is to be completed by AV vendor Building programming led and requirements finalized by ASU Office of Enterprise Planning.
ASU Health
Rough order of magnitude prepared for new AV systems, including (6) digital signage/wayfinding locations, (2) classrooms, (28) conference rooms/enclaves, (10) private study spaces, (3) examination spaces, and (1) control room Building programming led by the ASU Health Committee, including external consultants
Other Capital Programs Projects
Murdock 101 lecture hall renovation - New space designed and AV requirements collaboratively set by LX group and Office of University Architect. New AV system designed, installed, configured, and verified by LX Space Design
BAC 9 computer classroom renovation - Office of University Architect designed a new space. AV system designed, installed, configured, and verified by LX Space Design
Services and Staff
LX Design
Services
Workshops
Consultations
Resource Creation
Creative Technologies
Emerging Technologies
Staff
Inclusive Learning Spaces
Tech Hub, Podcasts
Digital Portfolios
Digital Credentials
Zoom Innovation Lab
Director, LX Design Manager, LX Design & Production
Growth Strategist Manager, Tech Hub
Collaborative Learning Specialist
Emerging Technologies Specialist
LX Environments
Services
Canvas LMS support
Proctoring
iGrad
Staff
Digital Maker Space
Institutional Tours
Communities of Practice
MediaPlus
AI Creative Learning Specialist
LX Design Associates (2)
LX Designer
Multimedia Specialist (hiring)
AI Learning Specialist (hiring)
Digital Credential Specialist (hiring)
System Administration
LTI Integration Management
LTI VITRA consultation
Director, LX Environments Manager, Canvas LMS Customer Support Manager, Canvas LMS Integrations Support
Product Development
CES LMS Customization
Canvas LMS Support Analysts (9)
Canvas LMS Support Developers (4)
and Staff
LX Space Design
Services
A/V design and installation
A/V Systems Programming
University Classroom A/V
Departmental SPA A/V
Remote A/V
Staff
LX Space Success Services
Director, LX Space Design Manager, A/V Learning Spaces
Field Engineers (4)
EOSS Space Support
Athletics Space Support
Cable TV Space Support
Scheduling Panels
Conference Rooms
AV Security
Digital Signage
VIP Space Support
Advanced Design Needs
Greenfield and Brownfield
Construction
A/V Design Principal
A/V Design Specialist
A/V Service Analysts (3)
Services
On-call University Classroom Support
Departmental SPW Classroom Support
ISAAC Access Programming
Staff
Director, LX Space Success Manager, Tempe Manager, Poly Manager, Downtown Manager, West Valley
Graduation Ceremony A/V Support
Student Worker Management
Dreamscape Operations
Classroom Support Specialists, Tempe (10)
Classroom Support Specialists, Poly (5)
Classroom Support Specialists, Downtown (4)
Classroom Support Specialists, West Valley (4)
Dreamscape Operations Support Specialists (5)
Service Data
Top Rankings List
Most Watched LX YouTube Videos
Click on any of the options below to view:
How to Download Zoom Cloud Recordings
How to Join Multiple Zoom Meetings Simultaneously
How to Create Slackbot Automatic Custom Responses
How to Create or Join a Channel
How to Enable Turnitin for Online Assignments
How to Create Extra Credit with a Weighted Grade System
Get Started with ChatGPT
Visual Collaborations with Google Jamboard
How to Add an Outlook Email to a Canvas Account
How to Create “Fill in Multiple Blanks” Quiz Questions
Most Visited Web Pages
Click on any of the options below to view:
lx.asu.edu/techhub
lx asu edu
lx.asu.edu/turnitin
lx.asu.edu/resources
lx asu edu/technology
lx asu edu/iclicker
lx.asu.edu/contact
lx.asu.edu/workshops
lx/asu edu/student-support-resources
lx asu edu/consultations
