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April 2013

I N F O R M E D

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I N N O V A T I V E

SA Ranked 5th Globally for Investment

IN PARTNERSHIP WITH AUSTRALIAN BODYSHOP NEWS

Sorento – new and improved IN N OVAT I ON S

A N D

Bosch and PSA’s hydraulic hybrid

Inside GMSA fails to spark with vehicle export plan Gauteng’s skills scholarship for women Cascade to disaster PAGE 1

April 2013

CONTENTS 10

Cover Stories GMSA fails to spark with vehicle export plan

SA ranked 5th globally for investment

Sorento – new and improved

Gauteng’s skills scholarship for women

Bosch and PSA’s hydraulic hybrid

Cascade to disaster

Trade Talk

Highlights of global and local industry news

Thank you to Kia South Africa for our cover photo.

News Forum

GMSA fails to spark with vehicle export plan

OUTA comments on e-Toll bill

SA ranked by global automakers, according to KPMG

Back to basics

CI new strategy proves profitable

Diesel to be top transportation fuel

Sorento – new and improved

SA Automotive Summit

New Green Press Shop for VWSA

Ford's global waste reduction plan

Gauteng's skills scholarship for women

Editorial We are just a few weeks away from AutoMechanika South Africa and as the dust settles after the Easter period and school holidays, the industry is gearing up for what promises to be another key event for the SA automotive sector. This has already been an important year for the country, with the recent BRICS summit held on home turf and the finding that SA is ranked 5th by global OEMS as a place to invest. What will the months to come bring? Keep watching this space for insight into what you need to do and know to keep ahead of the pack.

EDITOR: CLARE RUTKIEWICZ

BodyShop News 42

Japan’s Kansai Group streamlines SA operations

Collision repair trends for 2013

CAPA dynamic crash testing

CONTRIBUTORS: AUSTRALIAN BODYSHOP NEWS ROY COKAYNE ROBERT KAISER

DAVE SCOTT Colin Windell Graham Bush

PRODUCTION: KAZ NEL

Business Forum

EMAIL: INFO@AUTOFORUM.CO.ZA

Should you pay for service

The shine is wearing off

Innovations 48

Bosch and PSA's hydraulic hybrid

New tech to join steel and aluminium

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I N N O V A T I V E

Advertisers Guide

Commercial Vehicles RTMS grows roots

Dynamic steering for trucks

Cascade to disaster

Show Time Automechanika JHB

New ASRW website

JIMS in October

Energex Africa 2013 – Energy Efficiency Workshop for SA Industry

Aftermarketplace Latest offerings of local products

A N D

AEI Aerocure Alfa Asnu AUDI Parts Auto Cosmos / Electrolog Autopromotec Direct Data Equipment Africa Federal Mogul First National Battery GMSA / AC Delco Highveld Garage Equipment Hoffman Megaplan Ital Machinery Keizin Automotive - Meguirs Leaderquip Midas / CBS Midas / Motopart MISA Pirtek - Brakequip Robert Bosch SA Robert Bosch SA Sanral Tenneco / Monroe Trysome Auto Electric Turbo Exchange VW Parts Wheelquip

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While reasonable precautions have been taken to ensure the accuracy of the advice and information given to readers, neither the editor, nor the publishers, can accept any responsibility for any damages, injury or loss which arise there from. The opinions expressed by contributors to this magazine are not necessarily shared by the editor or the publishers.

Trade Talk

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More R&D for Merc Mercedes-Benz Research and Development India (MBRDI) has officially launched its new site in Bangalore, India. With 1 200 employees, MBRDI is the largest Daimler research and development centre outside Germany. It is also the largest ultramodern centre run by any German car manufacturer in India. The move comes as part of the automaker’s plan to strengthen its international knowledge network as part of the Mercedes-Benz 2020 growth strategy, and adds to its 22 R&D sites in eight countries. Around 21 000 people work in R&D within the Daimler AG group, including 4 300 outside Germany. “Our new centre of competence in Bangalore gives us direct access to a highly qualified workforce and excellent networking with the locally based international and national supply industry,” states Prof. Dr Thomas Weber, member of the Board of Management of Daimler AG, responsible for Group Research and Mercedes-Benz Cars Development. “With enormous growth potential, India is one of the core markets within our global strategy Mercedes-Benz 2020. With our new research site MBRDI we are further expanding our presence on the market, in order to be closer to the customer also in terms of research and development.” One project that exemplifies the cooperation between the worldwide sites is the Human Body Modelling (HBM) simulation tool, which was developed in close collaboration with the German research and development sites. In accident simulations, HBM enables a wide range of parameters to be taken into account, such as biomechanics, physical properties of the human body and many different crash situations. This globally unique system therefore allows evaluation of very complex accident situations and thus helps to make vehicle designs even safer by considering numerous different factors.

Welcome back Datsun Nissan South Africa has confirmed that it will relaunch the Datsun brand with the first passenger vehicle of the brand to be available by late next year and a broader range in the future. The move follows the global directive to reintroduce the brand as a part of its plan to achieve 8% of the global market share and 8% operating profit by fiscal year 2016. The Datsun brand was amalgamated into the Nissan brand in 1981, but the relaunch will see it regain its independent standing. Mike Whitfield, Managing Director of NSA commented: “Datsun enjoyed a proud heritage in the country after the Bluebird made its debut at the Pretoria Show in 1958, the 120Y and SSS models were household names, before going on to become the number one brand between 1976 and 1978.” The brand is also to be introduced in India, Indonesia and Russia in 2014.

In 2012, as in the prior year, Daimler invested €5.6 billion in research and development, with further investment totalling €10.8 billion planned for the period 2013 to 2014.

Nissan SA MD, Mike Whitfield on the right with Vincent Cobee, Corporate Vice President and head of the global Datsun business unit.

PAGE 4

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Trade Talk

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GM’s CEO calls for consumer-driven national energy policy Speaking at an energy conference in Houston, GM Chairman and CEO Dan Akerson said his company is developing the industry’s most technologically diverse range of fuel-efficient cars, trucks and crossovers to meet new fuel economy standards. These include clean diesel, battery-powered electric vehicles, extended-range electric vehicles, natural gas and a host of fuel-saving technologies such as light electrification, cylinder deactivation and turbo direct injection. The automaker is committed to saving 12 billion gallons of fuel over the life of the vehicles it builds between 2011 and 2017, the equivalent of averting the need for 675 million barrels of oil – a figure nearly equal to US oil imports from the Persian Gulf in 2011. Mass reduction through the use of advanced materials, such as carbon fibre and magnesium as well as investments in nano steels and resistance spot welding for aluminium structures, holds great promise. “A good rule of thumb is that a 10% reduction in curb weight will reduce fuel consumption by about 6.5%,” Akerson said. “Our target is to reduce weight by up to 15% by 2016.”

Bridgestone/SA Guild of Motoring Journalists Award winner The SA Guild of Motoring Journalists recently announced that the latest winner of the Bridgestone/Guild of Motoring Journalists Motor Sportsman of the Year award is Giniel de Villiers. De Villiers finished third overall and first in the class for petrol-engined 4x4 vehicles in the 2012 Dakar Rally, driving a South African-built Toyota Hilux in the all-South African Imperial Toyota team. He took the title over five other nominees for the prestigious award, which was first won in 1964 and has been sponsored by Bridgestone South Africa for the past 20 years. The other nominees were Darryl Curtis, Kelvin van der Linde, Duncan Vos, Rob Howie and, finally, Wade Young.

General Motors Chairman and CEO Dan Akerson

PAGE 6

Winner of the Colin Watling Award for special achievement in motorsport by someone other than a competitor was Glyn Hall, leader of the Toyota Motorsport team who won the South African off road drivers’, co-drivers’ and manufacturers’ championships, finished second in the national rally championship and placed third and 10th in the international Dakar Rally in Toyota Hilux 4x4s built by the team in their Johannesburg workshops.

Trade Talk

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Autovest acquires MotorOne Automotive accessories supplier Autovest Limited, announced early last month that it had acquired vehicle accessories company, MotorOne. The latter offers a range of products and services for motor dealerships, which includes safety film, paint and fabric protection, in-car electronics, vehicle tracking devices and run flat tyre bands. MotorOne was established in Australia 35 years ago and has been in SA since 2004. As former owner Brad Maynard explains: “This business model, which was the first of its kind in South Africa, has now become an essential tool to dealerships and their customers across the country. MotorOne has a national footprint through which it services the manufacturers, groups and individual dealers alike, which wholly suits Autovests target and growth objectives.” The three South African winners who will compete in the automotive division at the 2013 World Skills Competition (L-R): Dominic Laranjeira, Scott Alison and David Hlope.

Local youngsters to represent SA Scott Alison (20), David Hlope (21) and Dominic Laranjeira, (20) were recently selected as finalists from over 20 candidates, to participate in the annual World Skills Competition in Leipzig in July this year. Their selection and contest preparation form part of a collaboration between the Retail Motor Industry Organisation (RMI) and the Manufacturing, Engineering and Related Services SETA (merSETA). The three will represent South Africa in the auto-body repair, automobile technology and car painting categories respectively. Dr Raymond Patel, CEO of merSETA, commented: “Alison, Hlope and Laranjeira were selected as the best of the best from their respective automotive trades by the RMI and merSETA, but a lot of work still lies ahead to ensure that they can withstand the rigours of competing on the global stage.” Head of Human Resources at the Imperial Group, Dr Johan de Beer, will be preparing the candidates for the competition. “Their performance in Leipzig is significant in the sense that it determines our position on the ‘World Class Rating Scale’ for our ability and proficiency in the automotive trade.” “But technical proficiency isn’t enough and competing at this level can place a huge emotional strain on candidates, so I will particularly focus on the areas identified as most challenging by previous years’ candidates to ensure that Alison, Hlope and Laranjeira are holistically prepared for the challenges ahead.” The World Skills Competition kicks off on 2 July and will see 1 000 candidates under the age of 23 and from around the world, compete in their respective categories.

PAGE 8

The concept is to use a Customer Care Consultant within the dealership and who ensures a single-minded focus on the safety, security, styling and lifestyle needs of the customer. It also means that the dealership’s sales teams are able to focus on selling cars while the Customer Care Consultant focuses on selling, processing, and controlling the quality of the accessory sales and fitments.

Brad Maynard (former MotorOne Owner), Kevin White (CFO Autovest) and Ted Waldburger (CEO Autovest) seal the deal on the latest Autovest acquisition

PAGE 9

Trade Talk

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Des Wiseman has been awarded the Toyota Dealer of the Year award 2012

Des Wiseman of Imperial Toyota Kempton Park is the first female to receive the Dealer of the Year award. Handing over the award is from left; Hitoshi Muramoto, Executive Vice President and Chief Coordinating Executive, Dr Johan van Zyl, President and CEO of Toyota South Africa and Calvyn Hamman, Senior Vice President: Sales and Marketing.

Toyota awards top dealers Toyota South Africa Motors recently held their Dealer of the Year awards at the Cape Town International Convention Centre. And, for the first time, it was a female Dealer Principal that walked away with the top honour. Imperial Toyota Kempton Park was awarded the coveted Toyota Dealer of the Year award and Dealer Principal Desiree Wiseman accepted it on behalf of the dealership. Dr Johan van Zyl, President and CEO of TSAM commented: “Their performance is proof that strong leadership and the right people make all the difference. Staying true to the Toyota values of respect for others and continuous improvement

EV charging is big business Although sales of plug-in electric vehicles (PEVs) to date have been lower than previously forecast, the PEV market is expected to continue to grow, and to see stronger growth when the worldwide economy improves and as battery prices come down. Thats according to a new report from Pike Research. The report explains that a key enabler, as well as a direct result, of that growth will be expanding sales of EV charging equipment (better known as electric vehicle supply equipment, or EVSE). Annual revenue from EVSE sales is expected to grow from $355 million in 2012 to more than $3.8 billion in 2020 – a more than tenfold increase.

PAGE 10

Dirk Kotze of NTT Toyota Barberton receives the Toyota Financial Services CEO Award from Johan Brink (right) CEO of Toyota Financial Services.

ensures that the staff treats each other and their customers well and that ultimately leaves customers with a smile each time.” The dealership also picked up the Vice President’s Award: Vehicle Marketing and the President’s Award for the best performing dealership in the Large category. NTT Toyota Barberton took home the Toyota Financial Services CEO Award after growing their vehicle finance market share significantly. Toyota Financial Services financed 73% of NTT Toyota Baberton’s 2012 new Toyota retail sales and 69% of its Automark sales, concluding in excess of R100m worth of new business during 2012.

Says Senior Research Analyst, Lisa Jerram: “The EVSE industry is still grappling with the best way to create a viable return on investment on EVSE station deployments for site hosts – an issue that will move front and centre as publicly funded EVSE deployments wind down. At the moment, there are too many players chasing this market, and this industry is likely to see some consolidation over the next year. Companies that can weather this shakeout period, however, are likely to enjoy growing demand as the market expands.” The key short-term challenge for commercial EVSE sales is to devise viable business models. Currently, it seems likely that both “all-you-can-eat” subscription plans and single price per charge models will be used in the near future.

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AutoForum - April 2013

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GMSA fails to spark with vehicle export plan - Roy Cokayne

A planned vehicle export plan for the locally produced Spark by General Motors South Africa (GMSA) to the United Kingdom and Australian markets, has failed to materialise because of competitive issues.

Mario Spangenberg, the newly appointed President of GM Africa, confirmed recently the vehicle was not price competitive when the logistics and port costs to these export markets were included, resulting in GMSA being unable to bring it to market in these countries at a competitive price compared with other sources for this vehicle. However, Spangenberg was optimistic about finding new opportunities for the Spark and the export prospects for GMSA, particularly in Africa, with the recently launched next generation Isuzu KB bakkie. He stressed that with SA geographically hampered by being far away from the major vehicle markets, certain things had to be done better to compensate for the higher logistics costs. “As we move forward, we need to ask as a business community for improved focus on education, a stable labour environment that is cost competitive and to look at making the ports and the logistics parks a little

PAGE 12

more competitive, because you need to offset this geographic location and provide infrastructure, including electricity, at a cost that allows us to grow this industry and export from here to Africa and other parts of the world.” Spangenberg added there was also a need for the supplier industry to grow to create more opportunities for localisation and better quality products. “There is no advantage to the devaluation of the Rand if you have got to import all your materials, because you then have freight plus international costs and you then want to export them back out. That doesn’t get you anywhere. If we get our component industry up to scratch and get enough volume and quality, then you can offset a lot of that and grow this industry.” Ian Nichols, VP of planning at GMSA, said the original plan was to produce more than 10 000

Roy Cokayne is a senior financial reporter for Business Report.

Spark units, but last year it had produced only about 7 000 units. Nichols added it was the double leg of logistics in particular that made exports uncompetitive, but they obviously looked at how to try and reduce the logistics costs on the inbound material. He said the uncompetitiveness of the Spark was also a scale issue, because if you were only going to produce 7 000 units, there was a limit to the number of components that could be localised. Nichols said this had resulted in GMSA having 20% local content on the Spark, although they would like to grow that and believed this would be possible if they found some additional markets for the vehicle. Spangenberg said GM was excited by the export opportunities available from SA, but admitted its export history “has been miserable”. He said GMSA planned to grow its exports but stressed this required SA to continue to provide an environment that was conducive to exports.

Spangenberg highlighted a number of red flags that were important from a business perspective that needed to be addressed to permit SA to compete with the world as an automotive hub. These were the need for a stable labour environment that was costs competitive; more competitive ports and logistics parks to offset the negative impact of South Africa’s geographic location; the provision of infrastructure, including electricity, at a cost that allowed the automotive industry to grow and export to Africa and other parts of the world; and an increased focus on education. “We are going to work on being competitive. Being competitive is tough these days and requires ongoing benchmarking and restructuring to maintain that edge to be able to grow in the long run.” Spangenberg was also adamant GMSA would comply with the rules of the new APDP. Local vehicle manufacturers must exceed a minimum annual production threshold of 50 000 units to qualify for APDP incentives and benefits.

Spangenberg said GMSA produced about 45 000 units last year, but this included only about 1 000 export units into sub-Saharan Africa and it would be exporting “significantly more” vehicles into Africa in future. GMSA previously only produced right-hand drive Isuzu models and had an agreement to sell them into the right-hand drive markets of Zambia, Zimbabwe, Malawi, Mozambique and Mauritius. But GMSA will be producing both left- and right-hand drive models of the next generation Isuzu KB and has an agreement with Isuzu to export these into all 46 countries in sub-Saharan Africa. Spangenberg said the new vehicle market in Africa last year totalled about 1.5 million units but was expected to grow to more than 2-million units within the next five years. He said GM was currently active in 50 markets in Africa and last year achieved a 17% growth in sales.

AutoForum - April 2013

NEWS FORUM

OUTA comments on e-Toll bill

arly in March, the the Transport and Related Matters bill was rubber stamped in parliament, and shortly thereafter OUTA sent out a media release with its comments on the matter. The organisation said it was not surprised by the the move, “as this matter has become a purely one sided party political issue. Virtually every other party opposed the bill in parliament, with the ANC simply using its majority to ram-rail the bill through the system.” The statement continued: “What the authorities are ignoring is the fact that an overwhelming majority of society has rejected e-Tolling. Without the support and trust of society, cumbersome and inefficient systems of this nature run the risk of failure, as has been the case in many parts of the world.” “It is a shocking reality that the e-Toll launch is nearing two years after its planned initial launch date of April 2011. One would have expected all the regulatory and system requirements would have been in place at that time, yet, the Department of Transport and SANRAL keep blaming OUTA for their delay in launching their irrational and expensive plan.” “In September 2012, the Constitutional Court set aside the temporary interdict so that SANRAL could get on with the implementation

PAGE 14

of e-Tolls, which they said would commence within a few weeks of the ruling. Six months have now passed!” OUTA says that it is confident of its challenge to have the current e-Toll plan declared illegal in the Supreme Court of Appeal later this year. “Until then, should the authorities ram laws and the system into being, they will have to contend with the consequences of a backlash and rejection of the system from society and the possibility of the system being ruled as unlawful later on.” The organisation’s comments conclude: “We believe that the authorities are blinkered on this matter and continue to refuse to see the logic of using more efficient revenue collection methods. Had a decision been taken to add 10c to the fuel levy back in 2006, when the GFIP plan was hatched, they would have raised over R11bn to date for the upgrade. Combine this with the R5.7bn put into the plan by Treasury last year and virtually the entire capital cost of the road upgrade would have been collected by now. This has been a tragic waste of time and effort by our public servants, whose role is to protect society from wasteful expenditure and not to place such an unnecessary burden on its citizens.”

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AutoForum - April 2013

SA ranked by global automakers, according to KPMG - Roy Cokayne

South Africa was ranked fifth behind China, India, Russia and Brazil by all automakers globally as the best choice for investment, according to the latest KMPG global auto executive survey.

owever, SA is regarded as the third best choice for investment, behind China and India among the BRIC countries, which comprise Brazil, Russia, India and China. Gavin Maile, KPMG’s Africa Head of Automotive, said this was the first time SA had been highlighted as an investment destination in the annual global survey report since it was launched 14 years ago. This was a direct result of the government’s commitment to retain, support and grow the existing manufacturers and component suppliers operating in the country through the new APDP, he said. The survey report is based on interviews with 200 senior executives from the world’s leading automotive companies. South Africa was also ranked eighth among the top eight countries in the survey in terms of the expected increase in domestic vehicle sales and increase in production. The survey found that 60% of OEM executives expected sales in South Africa to increase, while 52% expected vehicle production in the country to rise. Maile said some of the BRIC countries, especially China, were forecasting to invest in SA. “We haven’t really seen any big moves on that yet so I think that is something to come.” However, Indian manufacturer Mahindra & Mahindra once again confirmed its aim to deepen its roots in Africa through the establishment of a production facility in South Africa. CE Ashok Thakur, was quoted in the report as stating that it had been conducting trials on the assembly of cars imported in kit form. “The logical next step for Mahindra would be to start production in South Africa, something that has been under consideration for a while.

PAGE 16

However, to make such a commitment, the economic and political landscape needs to be right, so we are looking towards automotive industry growth back to the pre-recession levels.” Thakur added that costs were considerably higher in SA than in India because of higher wages, energy and in some cases commodities “so even taking into account a 25% import tariff, it still makes business sense to produce vehicles in India and import them to South Africa.” Speaking at a Mahindra South Africa briefing last month, Thakur confirmed the automaker was prepared and ready to commence with vehicle assembly operations in SA but did not have any plans to establish its own stand-alone vehicle assembly plant here. It appears Mahindra SA would either enter into a contract manufacturing agreement with an existing domestic motor manufacturer or use the planned multi-model plant in East London. However, the construction of the multi-model plant is only scheduled to commence in 2017 and to be fully operational by 2019.

Thakur added Mahindra SA was also only likely to commence local assembly once domestic new vehicle sales reached pre-recession levels again. The KPMG survey revealed only 11% of respondents believed battery electric vehicles would attract the most consumer demand by 2018 compared with 36% for plug-in hybrids, 20% for non plug-in hybrids and 17% each for battery electric vehicles with a range extender and fuel cell electric vehicles. Despite new technological developments, the survey also revealed that internal combustion engine downsizing would be the leading solution for the foreseeable future. In the battle for global dominance, only two automakers from the West – Volkswagen and BMW - were expected to fare well in market share over the fiveyear period. Volkswagen was the top ranked automaker according to 81% of respondents followed by BMW (70%). Four Chinese manufacturers were among the top 10: Beijing Automotive Import & Export Corporation (BAIC), Shanghai Automotive Industry Corporation (SAIC), First Automobile Works (FAW) and Geely.

NEWS FORUM

AutoForum - April 2013

Back to basics

he IAM, the UK’s largest independent road safety charity, recently offered some motoring tips from the organisation’s Chief Examiner and Britain’s top advanced driver, Peter Rodger. The tips are really basic reminders of how to remain calm and are particularly pertinent for our largely aggressive SA road users. • The things that other drivers do that annoy you are usually mistakes, not deliberate. Give them the space you would like yourself to sort an error out. • The hooter is there simply to get others’ attention and let them know that you are there. If someone else uses it to express annoyance, don’t join in, just let it pass. • If you spot an oncoming vehicle approaching that still has its full beam on, consider that this is probably a case of forgetfulness on the part of the driver – retaliating by switching

PAGE 18

your full beam on would only increase risk. • Set an example by giving way at busy junctions or allowing traffic to merge into your lane when necessary – for example, at a highway onramp. • If another road user is driving threateningly, try to maintain extra distance between your car and theirs. Try not to react by accelerating, braking or swerving suddenly, as this will reduce your car control, and probably wind up the other driver. • Planning as far ahead as possible puts you in the best stead to predict other people’s actions and mistakes on the road, allowing you to cope with them more easily. Rodger comments: “Even the best drivers make mistakes, so try and cut

people some slack when they do so. Road rage doesn’t improve the situation, and puts you, your passengers, and other road users around you at risk. The best thing is to stay calm and continue to drive sensibly as not to worsen the situation.”

CI new strategy proves profitable

ontrol Instruments recently confirmed that it had increased revenue to R566.37-million in 2012 - up from R535.80-million the year prior and had seen a gross profit increase of 13.24%. CEO Sean Rogers commented that the group has completed its repositioning and restructuring into a fully-focused automotive aftermarket business. He continued that the company has a new vision: “We will be the leading supplier of choice for branded automotive parts in sub-Saharan Africa.” He added that: “Whilst the automotive aftermarket remains highly competitive and consumer debt levels are increasing due to the pressures being placed on disposable incomes from higher food, fuel and electricity prices, we are confident that the marketing strategies we have deployed will create a receptive market for the three major brands; Gabriel, Echlin and Textar.”

The Group’s new focus follows its elimination of its exposure to the OEM businesses when it disposed of Pi Shurlok, based in Pietermaritzburg, in November 2012. As part of CI-Automotive’s new strategy – which involves the addition of new brands and products - it has concluded a strategic partnership with a German company TMD. The partnership with this manufacturer of brake friction products will see it market and distribute the Textar brand in sub-Saharan Africa. Textar offers a comprehensive range of brake pads, brake discs, callipers, brake shoes, brake linings and braking components for the automotive aftermarket and will launch later this year.

The company has also secured VisionX, a North American brand catering for off-highway equipment lighting and specialised lighting systems for the mining, military, construction and industrial markets.

Other initiatives to make the group able to continue its profitable operations include projects that are aimed at improving manufacturing efficiencies and reducing the material input costs, and projects to extract value from and improve on the efficiencies in the supply chain.

PAGE 19

AutoForum - April 2013

NEWS FORUM

Diesel to be top transportation fuel According to a new report from ExxonMobil, over the next seven years diesel will be the top transportation fuel - surpassing petrol – and will remain so up to 2040, where it is expected to account for 70% of demand.

The energy company expects oil to continue being the most important fuel source for transportation, thanks largely to the negative factors involved in hybrid and plug in vehicles – these include higher upfront cost as well as range and functional limitations for drivers.

he report entitled: “Outlook for Energy: A View to 2040” attributes this move to the improvement of light-duty vehicle fuel economy together with the growth in commercial transportation activity. The largest subsector in the transportation fuel demand breakdown is highlighted as that of heavy-duty vehicles, and is expected to grow by 65%, accounting for 40% of all transportation demand by 2040. Of this, developing nations are predicted to contribute 80% of commercial transport demand.

New cars globally are expected to average around 5.0 l/100 km by 2040, which will be made possible by virtue of engine and transmission improvements, as well as lighter body and accessory parts.

The report sees petrol demand over the same period as mostly flat – and that is despite the worldwide personal vehicle fleet doubling in size to over 1.6 billion. This is mostly attributed to the wider choice and availability of energy efficient vehicles, which will see conventional petrol and diesel engines lower their market share to an estimated 50% by 2040. ExxonMobil expects hybrid vehicles to be more financially viable from 2025, increasing their share of fleet. The report predicts that full hybrid vehicles will make up about 40% of the fleet in 2040, with electric and plug-in hybrids gaining ground at that time with around 5% of the THE fleet.INTELLIGENT ALTERNATIVE

subject of natural gas as a transportation fuel option, Asia Pacific and North America are expected to see the greatest growth, with the former accounting for 50% of the demand by 2040. For the full report, visit the website http://www.exxonmobil.com/Corporate/ Files/news_pub_eo2013.pdf.

Other key findings include the prediction that Asia Pacific and North America will constitute about 60% of global transportation demand in 2040. In addition, fuel demand for personal vehicles is expected to plateau fairly soon and begins a gradual decline as consumers turn to smaller, lighter vehicles and technologies improve fuel efficiency. On the

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Part No. 8E0-199-379BG

Part No. 8E0-199-382AG

Part No. 8E0-199-382AH

Part No. 06F-260-849E

Model: A4; 2005 - 2009 (1.9 TDI, 2.0 TDI)

Model: A4; 2005 - 2009 (1.8 ltr, 2.0 ltr)

Model: A4; 2005 - 2009 (1.9 TDI, 2.0 TDI)

Model: A4; 2005 - 2009 (1.8 ltr, 2.0 ltr)

Model: A3; 2004 - 2011 (2.0 ltr)

Price: R 1 114,63*

Price: R 883,11*

Price: R 990,50*

Price: R 888,47*

Price: R 139,09*

WINDOW REGULATOR (L)

WINDOW REGULATOR (R)

WINDOW REGULATOR (L)

WINDOW REGULATOR (R)

RELEASE BEARING

Part No. 8D0-837-461

Part No. 8D0-837-462

Part No. 8E0-837-461C

Part No. 8E0-837-462C

Part No. 0B1-141-165

Model: A4; 1995 - 2002 (All)

Model: A4; 2001 - 2008 (All)

Price: R 856,80*

Price: R 886,64*

Price: R 925,33*

Price: R 890,80*

Model: A4; 2001 - 2008 (1.8, 1.9 TDI, 2.0 ltr, 2.0 TDI, 2.5 TDI, 3.0 ltr, 3.2 ltr)

Price: R 393,98*

COOLANT PUMP WITH

FRONT BRAKE DISC

SEALING RING

Part No. 8E0-615-301AD

Part No. 06B-121-011M

Part No. 03L-121-011G

Model: A3; 2004 - 2008 (2.0 ltr) A4; 2001 - 2005 (2.0 ltr)

Model: A3; 2004 - 2011 (2.0 TDI)

Model: A4; 2005 - 2009 (All) A6; 1998 - 2005 (2.7 ltr)

Price: R 1009,55*

A4; 2008 - 2011 (2.0 TDI)

Price: R 1003,71*

A6; 2005 - 2011 (2.0 TDI) TT; 2007 - 2010 (2.0 TDI)

Price: R 1686,80*

* Prices are recommended retail exclusive of VAT and are subject to change without notification. * Part applicability dependent on chassis number. * Valid from 1 February - 30 April 2013.

OGILVY CAPE TOWN 55308/E

Genuine Parts

NEWS FORUM

AutoForum - April 2013

Sorento – new and improved

ia recently launched its new Sorento model that, it points out, has received some major improvements. These include a re-engineered bodyshell; an enhanced powertrain making for better fuel economy with lower emissions; improved ride, handling and refinement; and a new exterior, amongst others. As David Sieff, National Marketing Manager, Kia Motors South Africa, explains: “Although the refreshed Sorento is not a brand new model, the changes to the vehicle are dramatic, resulting in an improvement of the overall driving experience. We are confident that this remodelled vehicle will continue the success of the Sorento name badge in South Africa, and that customers will be delighted by the new features and improvements on the vehicle.” Although three of the Sorento’s exterior dimensions (overall length 4.685 mm and width 1.885 mm) and the wheelbase (2.700 mm) are unchanged, there is a 10 mm reduction in overall height (down to 1.700 mm) thanks to its lowered suspension ride height.

PAGE 22

The 2.2-litre, 146.9 kW TCI engine features a new exhaust gas recirculation (EGR) system, which cuts the production of nitrogen oxide and reduces CO2 emissions. It boasts a maximum torque of 436.4 Nm @ 1 800-2 500 rpm and reaches 100 km/h in 9.9 seconds on the AWD automatic model. Every Sorento model features a six-speed automatic transmission, while buyers are offered a choice of a 2WD package or an AWD package. While the basic specification of the fully independent suspension is unchanged – front MacPherson struts and a multi-link set up at the rear – both the front and rear sub-frames that support the suspension are completely new designs. According to the automaker, the sub-frames are stronger, giving a more precise location of the suspension components and have revised mounting bushes. This dampens vibrations caused by rough road surfaces. Suspension bushes are larger, geometry changes enhance shock-absorbance at the front and longer trailing arms are fitted at the rear.

Among many other improvements, safety is better on the new model too. Kia explains that extensive revisions to the bodyshell have improved front, side and rear impact protection. Improved crashworthiness is thanks to a system of hot stamping that is used to heat steel to 900ºC, rapidly cooling the steel and simultaneously pressing immensely strong components for the front bumper, centre floor member and rear floor side members. The rear floor side members are an innovation to improve the structure around the fuel tank and increase its protection in the event of a rear collision. Inside, the Sorento is equipped with six airbags and these include dual front, side and side curtain airbags, while it also boasts ESC (Electronic Stability Control), HAC (Hill-start Assist Control), CBC (Cornering Brake Control), ABS (Anti-lock Braking System), EBD (Electronic Brake-force Distribution), BAS (Brake Assist System), TC (Traction Control), ROP (Roll-over Protection), active headrests and ISOFIX child seat anchors.

SA Automotive Summit The SA Automotive summit recently took place in Gauteng in conjunction with the Automotive Industry Development Centre (AIDC). The summit was aimed at promoting the province as a compelling automotive investment destination, with international stakeholders, industry stakeholders, government and related sectors highlighting the various automotive investment opportunities in the area. These included the value proposition on offer to the automotive sector in Gauteng, followed by a macro view of the industry. This included details on the APDP, automotive opportunities in SA and trends on the emergence of Africa as a business destination.

arlow Manilal, CEO of the AIDC and Acting CEO of the Automotive Supplier Park, said that the Summit takes place against the backdrop of the Minister of Trade and Industry, Dr Rob Davies’ recent statement that government is committed to working with all stakeholders and partners to make sure that 1.2 million vehicles are produced in South Africa a year by 2020. He said: “Amid concerns regarding how government policies meet the needs of South Africa’s developing automotive industry, discussions are taking place amongst industry players about

mitigating rising fuel prices, as well as achieving sustainable development through effective corporate planning, product planning and programme management.” As part of the summit, delegates were invited to a special site tour of the Automotive Supplier Park in Rosslyn, the country’s first Automotive Incubation Facility, a unique private partnership encouraging incubation and enterprise development to foster and stimulate SMME development in the automotive sector with FMCSA. It also included a visit to the Automotive Training

Academy, showcasing the private public partnership between government and Nissan SA. Speakers at the summit included various senior government officials from the Department of Trade and Industry, agencies such as Proudly SA, industry experts including the BEESA Group, Frost and Sullivan, Pretoria Portland Cement, merSETA and Gauteng Agencies responsible for Economic Development and Trade Promotion.

PAGE 23

NEWS FORUM

AutoForum - April 2013

New Green Press Shop for VWSA

ast month VWSA officially opened its new Press Shop at its Uitenhage facility, with the help of Dr Hubert Waltl, the Chairman of the Board of Management. The R500 million state-of-the-art Press Shop is the latest in a series of investments the automaker has made at the manufacturing plant over the last five years. The cumulative R5 billion spent modernising the facility, it says, has created one of the “most environmentally responsible and energy-efficient plants in the southern hemisphere.” Indeed, it certainly seems to be just that, having received the Greenest Large Manufacturer Award from the Department of Economic Development, Environmental Affairs and Tourism in 2012 as well as the 2012 Environmental Award from the Eastern Cape Chapter of the Exporters Club of Southern Africa. Both, it says, are thanks in part to the new Press Shop. According to the automaker, VWSA is the first manufacturing plant in the VW production network - and in the world - to install a press line that combines Wave Motion technology, together with the Cobra robotics technology. The continuous Wave Technology, which was jointly developed by Fagor – a Spanish Press manufacturing company and Kuka, a German automation company - is designed to allow presses to cycle in a wave pattern. This is in contrast to conventional press lines where the presses cycle together.

PAGE 24

The ‘Cobra’ robot moves parts through the press process much faster than conventional systems, allowing for a 30% reduction in energy consumption.

VWSA Managing Director, David Powels and Dr Hubert Waltl, Chairman of the VWSA’s Board of Management unveilling the official opening plaque of the Press Shop.

The new Press Shop will be fully operational in July and boasts press lines that consist of six presses with a total capacity of 81 000 kN. At full capacity, the line can deliver 8 541 strokes per day. According to VWSA, it has the flexibility to change die in less than five minutes through an automated process – far more efficient than the manual process that takes hours to complete. Says Waltl: “Apart from being the first Wave Motion with Cobra robotics Press Shop in the world, the Uitenhage Press Shop is also the newest and most environmentally friendly Press Shop in the Volkswagen Group production network. Last year, we launched the Think Blue. Factory strategy within all Volkswagen plants, including Uitenhage. The new strategy will ensure that all our factories reduce their waste, water, energy and emissions by 25% by 2018 from the 2010 levels.” “I am pleased to announce that this new Press Shop incorporates most of the Think Blue. Factory concepts and will contribute immensely in helping the Uitenhage plant to achieve its target of reducing its carbon footprints by 25% by 2018. The new Press Shop was constructed using “green” technology. It was designed to use natural light and has been fitted with intelligent lighting systems with occupancy sensors to monitor movement and lighting. Rainwater harvesting tanks have been

installed. Recycled materials were also used during the construction of the building.” The Uitenhage plant produces righthand drive Polo and CrossPolo vehicles for local and international markets, as well as Polo Vivo exclusively for the SA market. Polo Vivo and Polo were the best-selling passenger cars in 2012 with 34 873 and 28 667 sales respectively. VWSA MD David Powels commented: “Volkswagen Group South Africa ended 2012 as the market leader of the passenger car segment in South Africa for the fourth consecutive year with the total sales of 99 106 units and overall market share of 22.3%. Polo Vivo and Polo accounted for 14.4% of the South African total passenger car market in 2012. This clearly indicates the significance of these two models not only to us as Volkswagen but also to the South African passenger car market.”

NEWS FORUM

AutoForum - April 2013

Ford's global waste reduction plan Ford recently unveiled its plans to reduce the amount of waste-to-landfill from its facilities worldwide, which will see waste reduced by 40% per vehicle by 2016. The comprehensive strategy covers all angles of the automaker’s waste reduction plans – from working with global suppliers to use more eco-friendly packaging, to enabling employees to play an active role in coming up with ways to help it reach its goals. Even kitchen waste is addressed.

s John Fleming, Executive VP, Global Manufacturing and Labour Affairs explains: “Reducing waste is a crucial part of our strategy toward building a world-class manufacturing system. By applying standard waste reduction processes across our global facilities, we are, through our actions – and not just words – improving the quality of life where we do business.” But it’s not just the environment that benefits – the plan adds up in financial terms too. In 2012, Ford generated $225 million in revenue through the recycling of 568 000 tons of scrap metal in the US and Canada alone. The resulting financial and environmental benefits mean Ford’s new five-year global waste reduction strategy encompasses the company’s overall “Reduce, reuse and

PAGE 26

recycle” commitment that applies to everything from the vehicles it builds to the facilities where they are made. The new strategy also builds on the success the company saw between 2007 and 2011, when the amount of waste sent to landfill per vehicle dropped by 40%. The reductions were achieved thanks to the launch of new initiatives and programmes, such as paint waste recycling at facilities in Australia, Thailand, India and Spain. Other actions identified as key nearterm goals for waste reduction at its facilities around the world include: identifying the five largest volume waste-to-landfill streams at each plant, developing plans to reduce each and tracking progress; minimising waste by

leveraging the Ford production system; improving waste sorting procedures to make recycling and reuse easier; investing in new technologies that minimise waste, such as dry-machining and expanding programmes that deal with managing specific kinds of waste like metallic particles from the grinding process and paint sludge. Ford’s push to establish more zero waste-to-landfill facilities globally is one element of the company’s commitment to reducing its environmental impact. Other initiatives include: reducing greenhouse gas emissions by 30% per vehicle between 2010 and 2025; reducing water use by 30% between 2009 and 2015; and lowering energy consumption by 25% per vehicle globally between 2011 and 2016.

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AutoForum - April 2013

Gauteng's skills scholarship for women Recently the Gauteng Department of Economic Development announced that it had become involved with an international scholarship programme to provide opportunities for 32 young women in the province to study abroad.

he programme sees young women between the ages of 18-25 receive a fully funded scholarship for two-year study in Dubai. According to the department, the automotive training focuses on areas such as productivity, quality control, entrepreneurship, leadership and life skills, and is administered by the Automotive Industry Development Centre (AIDC). The AIDC is a subsidiary entity of the Gauteng Growth & Development Agency, an agency of the Department of Economic Development and is partnered by Mothersons Sumi Systems Limited (MMSL), a global leader in component manufacturing with a presence in 25 countries. Upon completion of the scholarship, the AIDC

Ms Mphepe and Ms Menyuku with the Speaker of the City, Ms Morakane Mosupyoe and Gauteng’s MEC for Economic Development, Mr Nkosiphendule Kolisile

MEC Kolisile hands over an airline ticket to Ms Moela, one of the 31 students travelling to Dubai for training. AIDC CEO Barlow Manilal looks on

PAGE 28

will facilitate a matching and placement programme for returning students. Nkosiphendule Kolisile, Gauteng MEC for Economic Development, commented: “The initiative is part of ensuring that we empower young women from disadvantaged backgrounds with skills and training and enhance their career opportunities. It also presents us with a unique opportunity to transform the automotive industry, which is still a male dominated industry. It also bears testimony to the Gauteng Provincial Government’s commitment to young people in this province.”

According to Siphiwe Ngwenya Acting CEO of the Gauteng Growth and Development Agency: “The programme ties in perfectly with plans to turn Gauteng into a compelling automotive investment destination.” Barlow Manilal, AIDC CEO, says that the automotive sector is a significant contributor to the national GDP and a priority sector for Gauteng. “We are actively involved in building a talent pipeline to empower Gauteng youths with skills to meet industry needs. This initiative will have a positive affect on skills, development and training in the automotive sector in general.”

Gauteng’s MEC for Economic Development, Mr Nkosiphendule Kolisile, with the international partner on the training programme, Mr Vivek Avasthi, CEO of MSSL Global RSA

Body repair insight

In association with BodyShop News Asia and Australian BodyShop News

Contents JAPANâ&#x20AC;&#x2122;S KANSAI 30 GROUP STREAMLINES SA OPERATIONS

Collision Repair Trends for 2013

CAPA Dynamic Crash Testing

PAGE 29

BODYSHOP NEWS

AutoForum - April 2013

JAPAN’S KANSAI GROUP STREAMLINES SA OPERATIONS

- Robert Kaiser

Japan’s Kansai Paint Company Ltd, one of the largest paint manufacturing firms globally and established in Japan in 1918, invested in the region of R3 billion in South Africa in 2010. That was through its acquisition of Freeworld Coatings and its subsidiaries and although the Group name was changed to Kansai Plascon, the various wholesale and retail operations continued trading under their original trading names and company structures. This includes the Maroun’s Group, incorporating Maroun’s, Intercity Paint and Panel, Cape Paint and Panel and The Spares Shoppe. During the past months, however, the Group has reviewed and overhauled the way in which it is structured in order to simplify its operations, in terms of the interrelationships between the various divisions in the Group. This includes all its operations, from manufacturing and OEM supply, wholesale and retail activities into the single Kansai Plascon legal entity, whilst retaining its various trading names. The Group’s licensing agreements with DuPont in respect of the Standox and Spies Hecker brands of automotive coatings, remain unchanged and these products continue to be manufactured at Kansai Plascon’s manufacturing facility in Port Elizabeth. It is not widely known, but South Africa is one of only a very select few countries where DuPont allows these paint products to be manufactured under licence. “What has therefore in effect been achieved,” says well known and accomplished industry executive Anthony Kairuz, Division Head of Automotive Retail in the new structure, “is that Kansai Plascon has streamlined the manner in which it operates in South Africa and

PAGE 30

has achieved this without any change or disruption to the manner in which the Group interfaces with and serves its customer base. The more efficient structure will, in fact, underpin our continuous drive to improve service delivery to our customer base.” Ever modest (“definitely no photo!”) Kairuz, joined Maroun’s in 1987 and has led the Group to the status of one of the foremost suppliers of automotive coatings and a wide range of products serving the collision repair industry. He is particularly proud of the fact that the code of ethics and behavioural protocol of the Maroun’s Group was, at the time of the investment by Kansai, approved in toto by the new parent company. “This is significant, given the culture of high ethical standards practiced in the Japanese corporate world,” he says. The Maroun’s ethical code is now an imbedded part of Kansai Plascon and in terms of the company’s continued drive to uphold its high ethical standards, is aligned with the Kansai Plascon values. These are encapsulated in five main

principles, each associated with a finger on a human hand. They are: • Teamwork: “We work together to win” • Respect: “We treat one another with Trust, Care and Dignity” • Accountability: “We Effectively Deliver on our Commitments” • Challenge: “We continuously strive to improve” • Customer Focus: “We consider the Customer in all we do” The commitment of all staff is recorded by palm prints of all employees, which are displayed in a prominent area on the company premises, and this commitment binds all employees to remain on TRACC. All indications are that Kansai Plascon Group is set to continue as an industry leader and that its revised corporate structure will play a significant role in positioning the Group for continued growth going forward.

Robert Kaiser has been intimately involved in the motor industry for the past 25 years. He established Retail Motor Consultants in 2002, a consultancy providing relationship management, marketing and staff recruitment services as well as apprenticeship management programmes and through an associated company, unique Black Economic Empowerment transformation programmes for both large and SME businesses.

Collision Repair Trends for 2013

S company Mitchell, a provider of technology, connectivity and information solutions to the collision repair industry in that country, has released its predictions for trends related to cloud computing and big data analytics that could affect the insurance industry throughout 2013. Focusing on trends expected to impact an ecosystem that includes repair and body shops, insurance companies, claims adjusters and payers, Mitchell is forecasting experiences that workers’ compensation, auto casualty and auto physical damage professionals in that region could undergo this year. Some of the trends could be expected to filter to SA in time too. “In today’s fast paced, competitive business landscape, there is increased pressure on the insurance industry to think creatively about the services they offer and how those services are delivered to maintain a competitive edge,” said Erez Nir, CTO at Mitchell.

Large scale trends include:

Micro trends include:

More attention will be given to leveraging complex data sets: The ability to incorporate data from multiple sources, such as different areas of a business or business lines, and combine them with external data sources to enable more intelligent decision-making will become central to business operations. In addition to addressing the complexities of big data (e.g. volume, velocity and data management), companies will explore how to incorporate ancillary sources and more sophisticated combinations of data sets to get an edge on the competition.

Recycled parts prices will decrease: The company expects to see a softening of salvage vehicle values globally in 2013. As the European debt crisis continues to outpace the US’s, the Euro will further soften against the US Dollar. This will make it more expensive for Europeans to purchase US-based salvage vehicles, reducing demand. For consumers, this means that there will be an increase in the availability of recycled parts for vehicle repairs at a lower cost.

The demand for cloud computing will increase: In 2012, adoption of cloud platforms and services continued to increase along with interest in a single environment and partner for cloud computing technologies. In 2013, insurance carriers will begin to consolidate cloud computing vendors and realise the benefits of working with a single provider, such as streamlined and accelerated deployment of new offerings, reduced operational costs, and improved data exchange and information sharing.

The average industry cost to repair auto collision damage will increase: This will occur, in part, to the softening of salvage values, putting more borderline vehicles in the ‘repairable’ column rather than ‘total loss’ and an overall inflation of labour, parts and paint in 2013. This will also occur from an increase in the cost of raw materials (such as paint mica and chemicals) as well as plastics and steel prices. In addition, Mitchell expects to see an increase in average hourly body shop labour charges if the economy continues to recover in 2013.

PAGE 31

BODYSHOP NEWS

AutoForum - April 2013

CAPA Dynamic Crash Testing

s the industry continues to grapple with issues related to the use of aftermarket parts for collision repairs, the US-based Certified Automotive Parts Association (CAPA) says that it provides the market with the ability to choose a quality option. According to the organisation, CAPA-certified parts are comparable to OEM brand parts. The non-profit organisation was established in 1987 to develop and oversee a test programme guaranteeing the suitability and quality of automotive parts. CAPA encourages competition in the marketplace in the hope that their programme will ultimately reduce expense to the consumer and the industry while increasing and assuring part quality. Approved by CAPA’s technical committee in 2010, the CAPA 501 Bumper Parts Standard is based on true and complete comparative testing of an aftermarket part to the OEM brand counterpart. In addition to requirements for material composition, mechanical properties (strength), construction features, fit and appearance, the CAPA 501 Standard also includes a series of full part dynamic crash tests. Test parts are mounted to a vehicle simulator

PAGE 32

and are crashed into a fixed, flat rigid barrier at 5 mph (just over 8 km/h). After the crash, high-speed video and detailed graphs of impact force and deceleration are used to compare the performance of the aftermarket part to the OEM brand part. In addition, the amount of physical deformation is carefully examined and compared. “While this testing is extensive, CAPA’s board and technical committee wanted to ensure that all performance characteristics were compared in detail to the car company brand parts,” said Jack Gillis, CAPA Executive Director. “Because of industry concerns about the safety-related aspects of structural parts, CAPA raised its own bar. We requested that the highly respected Insurance Institute for Highway Safety conduct a series of high- and lowspeed crashes. The sole purpose was to demonstrate the parts meeting the CAPA requirements will, in fact, perform in a comparable manner to the car company brand part.” While CAPA’s 501 Bumper Parts Standard provides the industry with confidence in the use of a CAPA Certified bumper part, only one manufacturer has chosen to submit its parts to CAPA for certification. Production Bumper

Stampings Inc. (PBSI), a US-based manufacturer and member of the Diamond Standard Brand Group, has 29 CAPA Certified bumpers representing more than 40 000 parts available in the US market. “Going forward, we anticipate the market will demand that even more of our bumper products become CAPA certified,” said Mike O’Neal, President of PBSI and Diamond Standard. “As the only manufacturer certified by CAPA to meet the CAPA 501 Standards, we are prepared to meet that demand.” “Unfortunately, the market is giving aftermarket manufacturers who produce structural bumper parts a mixed message,” said shop owner and CAPA Technical Committee Chairman, Mike Schoonover. “In spite of bumper sawing demonstrations and videos of ‘exploding’ energy absorbers, shops are still using non-CAPA certified bumpers and other structural parts, regardless of the risks. As long as our various industries accept the cheapest parts, there’s really no reason for those manufacturers to produce high quality CAPA parts. The good news for those shops concerned about reducing repair costs and protecting their customers for poor quality parts is there is a CAPA alternative.”

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Business Forum

AutoForum - April 2013

Business insight

Should you pay for service?

- Graham Bush

than the petrol station down the road, as they offer the same product at the same price.

o you remember the days of “service with a smile” and “the customer is always right”? The days when companies went out of their way to assure customer satisfaction out of pride for their trade and the well-known fact that a happy customer is a returning customer? Those days seem long gone now, don’t they? It appears now that if you want that kind of service you have to pay for it – or do you? This brings me to the subject of ‘tipping’ – paying for service!

In certain states in America for example, full service is provided to every customer at the petrol pump. But, regardless of how friendly and helpful your attendant may be, tipping authorities in US agree that no tip is necessary.

Every country you visit has a different etiquette when it comes to whom to tip, how much to tip and when it would be downright rude to offer a tip. In South Africa the tourism, hospitality and service industries often employ people from previously disadvantaged areas within the local community, many of whom do not earn a large basic salary and therefore rely on tips from customers in order to survive financially, but should it be automatic or for a service rendered? While most people tip at restaurants, many people are confused about how much they should fork out for other services - or whether they should tip at all. Tipping, and determining how much to tip, depends on several factors including the quality, frequency and nature of the service rendered. According to Anna Post of the Emily Post Institute, customers should also consider the “length and strength” of their relationship with the service provider.

Have you ever tipped the paint salesperson at the hardware store for mixing your paint, or cutting a key? Absolutely not – that’s what they are there for – it’s their job! One of my favorite discussions revolves around car guards. Firstly, the thought of a “Car Guard” should be the image of a WWF wrestler, or Eastern Bloc weight lifter, yet alas not. In my local shopping centre most of them either belong in frail care or resemble a malnourished refugee from central Africa. I personally tip them out of pity – not because they have ‘guarded’ my car; I cannot imagine what they would do if a would-be car thief approached them. However, I am very impressed with a local supermarket in Durban North, whose ‘parking attendant’ wears a bib stating ‘No tip necessary’ with the store’s name and logo prominently displayed on the bib. He gets paid by the store to watch your car and return trolleys to the store, yet the customer sees it as a free ‘Car Guard’.

Back to the hardware store, where recently I purchased a drum of paint, which was carried to my car; I offered the young man a tip and he politely refused stating that it was all part of the service! (I will keep supporting that store!). When you’re at the airport, however, you really need to ensure that you keep baggage handlers on your good side. If you are in strange country, you could find yourself in the wrong terminal so don’t skimp on tips here, as your luggage is worth a lot more than a ‘tip’. So, we can discuss the pros and cons of ‘Tipping’ and ‘Paying for Service’ until the proverbial cows come home; however, my take is fairly simple. If I feel I have received Excellent Service I will reward that Service, be it a few coins for a Parking Attendant, or a bunch of flowers for the Nurse at the clinic, as rewards do not have to be financial. I also reward him by going back – time and again. I believe that if a business exceeds in its service levels that business will do well, and in turn pay it’s employees well, otherwise they will lose good people to their opposition, its in turn will grow and succeed. It is now time to up your game and start delivering Excellent Service in all facets of your business; if you want my business!

When should you, if at all, tip a petrol attendant for example? Well, firstly, I feel they get paid to do a job of work – to put petrol in your car. Now, if they wash your windscreen, does that warrant a tip, or is it part of their job? If the attendant asks if they can check your oil does that warrant a tip? I’m not sure, as I feel that’s their job. To keep their job they have to offer better service

PAGE 34

Graham Bush is one of SA’s leading retail experts, inspiring thousands of business people over the past 30 years. His relaxed style and humour delivers powerful messages through motivational talks and presentations, and he contributes to several trade magazines. After 20 years in the corporate world, Graham started ‘The Bush Kitchen...food for thought’, and often uses recipes and cooking as analogies for practical life and business skills. www.thebushkitchen.co.za

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PAGE 35

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AutoForum - April 2013

The shine is wearing off

- Colin Windell

The shine is beginning to wear off new vehicle sales with numbers declining slightly (although still up on last year) for what automotive pundits predict shows the start of an increasingly tough year for the market and for dealers.

f course, none of this was helped by the massive fuel price hike and the Budget. “Whilst specific details were not contained in the Minister’s budget speech, the aggregate increase in CO2 vehicle emissions tax estimated at R355-million in the 2013 / 2014 tax year would impact on new vehicle prices,” says Naamsa President, Dr Johan van Zyl. “This is the first adjustment to vehicle CO2 taxes since the introduction of the vehicle emissions tax regime in September, 2010. “Overall, despite the unwelcome increase in CO2 new vehicle emissions taxes, the budget should support future growth and is expected to contribute reasonably positively to business confidence and consumer sentiment in South Africa.” In February, aggregate new vehicle sales at 53 220 units registered an improvement of 832 vehicles or a gain of 1.6% compared to the 52 388 vehicles sold in February last year. Export sales again performed well and at 27 611 units reflected an improvement of 5 057 vehicles or a gain of 22.4% compared to the 22 554 vehicles exported in February last year. Passenger car sales reflected an improvement of 304 units or 0.8%

PAGE 36

compared to the 36 362 new cars sold in February last year. Exchange rate weakness probably contributed to preemptive buying by consumers to avoid higher expected new vehicle prices. The daily selling rate of new cars during February, 2013 was similar to that during the previous month (January, 2013) and was 5% stronger compared to the corresponding month last year.

“The new year had a bumper start with some growth in January in what many considered an overheated, or at least distorted market performance,” says Malcolm Gauld, GMSA’s Vice President Vehicle Sales, Service, and Marketing. “February delivered an expected cooling of market conditions that brought with it a more realistic view of current trading conditions.”

Light commercial vehicles, bakkies and mini buses came in at 14 190 units during February for an increase of 636 units or 4.7% compared to the 13 554 light commercial vehicles sold during the corresponding month last year.

“February 2013 showed an increase of just 882 units in total sales compared the previous year, an improvement of 1.6%. This brought the year-on-year growth back to 7.5%, a figure closer to most expectations of industry commentators but perhaps still on the high side of what we can expect at year-end.”

Sales of vehicles in the medium and heavy truck segments of the industry at an estimated 868 and 1 496 units, respectively, recorded a decline of 71 units or -7.6%, in the case of medium commercial vehicles, and a decline of 37 units or -2.4%, in the case of heavy trucks and buses, compared to the corresponding month last year. “The industry was slightly softer than last month and relatively stable yearon-year, although February numbers will always show the first true signs of market sentiment for the year,” says FMCSA’s Vice President Marketing, Sales and Service, Dean Stoneley. “We remain positive for a good overall market picture this year.”

“An encouraging aspect for the month was the relatively strong demand for light commercial vehicles with sales up 4.7% on February 2012 and a healthy 11.5% year to date. This market sector will continue to be driven by intense marketing support linked to new product arrivals.” “The trend of buying down to smaller vehicles with lower total operating costs continues and is likely to be fed by spiralling fuel costs and secondary motoring cost inputs are also expected to build during the year. That said, the outlook for moderate growth in the motor industry to year-end remains on

Colin Windell is the Editor of Fleet Magazine.

track although this may trend towards the lower limit of current forecasts.” According to Dr van Zyl the high level of competition on retail level will continue to drive vehicle sales, while further pressure on disposable income (such as increased fuel prices and higher CO2 emissions), will continue to influence vehicle choice.

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“Going forward we expect less growth from the delayed 2007 replacement cycle that fuelled 2012 sales growth. This should be countered by strong retail competition amongst all brands and even more new vehicle introductions in the run up to the Johannesburg International Motor Show in October,” says Dr van Zyl. “While the increase in the CO2 emissions tax announced in the 2013 national budget will have an slight impact on new car pricing and probably on the structure of demand, on balance, the new car market will continue to be supported by declining real new car prices and low interest rates promoting new car affordability,” says Mike Glendinning, Director: Sales and Marketing at Volkswagen Group South Africa.

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PAGE 37

AutoForum - April 2013

INNOVATIONS

AutoForum - April 2013

The latest automotive technology

Bosch and PSA's hydraulic hybrid

oschâ&#x20AC;&#x2122;s new hydraulic full-hybrid powertrain - which it is developing in collaboration with PSA Peugeot CitroĂŤn â&#x20AC;&#x201C; is aimed at creating a hydraulic hybrid powertrain that will significantly reduce fuel consumption and CO2 emissions in compact cars. The company says that the new technology is also compatible with passenger cars from other vehicle segments, as well as light delivery trucks operating in urban environments. The hydraulic hybrid is designed to enable a boost effect that would normally be offered only by complex electric drives. It works by combining a conventional internal-combustion engine with hydraulic units and an accompanying nitrogen pressure accumulator to provide a brief boost to acceleration. The hybrid system is able to support both petrol and diesel engines in ranges where they do not work at optimum efficiency. According to the company, the power-split concept permits various drive options. For short journeys, stored energy can be used

PAGE 38

to run exclusively on hydraulically generated power, with the internal-combustion engine remaining inactive and the vehicle producing zero emissions. For longer journeys, or when driving at higher speeds, accelerative force is provided by the internal-combustion engine. Alternatively, the two types of powertrain can also be combined. In this case, the energy stored in the hydraulic system and the fuel burned in the internal-combustion engine work together to drive the vehicle, which also provides a brief boost effect. Its creators explain that in the new European driving cycle, the technology can reduce fuel consumption by up to 30%, when compared to a conventional internal-combustion engine. For purely urban driving, this rises to as much as 45%. The result is greatly improved range, and the use of energy that would normally go to waste. Braking, for instance, quickly fills up the hydraulic accumulator: the kinetic energy captured during braking is converted into hydraulic energy and stored in the pressure

accumulator. Normally, this energy would go to waste, turning into heat in the friction linings of theÂ brakes. Bosch says that the hydraulic-mechanical system makes for a low-cost, robust, and easy-to-service hybrid powertrain. And, as it needs no specialised infrastructure, it can be used around the world. It works by virtue of a pressure accumulator and a reservoir. Hydraulic units compress a gas cushion using hydraulic fluid. Fluid and gas are kept separate from one another, and the gas cushion stores energy by the gas being compressed rather like a coiled spring. At this point, the pressure in the system is over 300 bar. The amount of energy that can be stored in the pressure accumulator depends on the size of the system. As soon as the pressure within the accumulator is relieved, the system works in reverse. The gas expands once more, providing a compressive force on the hydraulic fluid and driving a hydraulic motor. This motor takes the stored energy and delivers it back to the vehicle via theÂ transmission. Although the pressure accumulator has a more limited capacity and range than the lithium-ion batteries found in electric cars, it is much quicker to recharge and can use the extra energy provided by the internal-combustion engine more efficiently.

PAGE 39

AutoForum - April 2013

INNOVATIONS

New tech to join steel and aluminium

onda Motor has announced that it has newly developed a technology to join steel and aluminium and applied it to enable adoption of aluminium for an outer door panel, which has conventionally been made of steel. The automaker will first use the technology on the new US Acura RLX and will expand the application sequentially to other models. In order to join the very different metal types meant the use of several different technologies simultaneously - such as technologies to prevent corrosion (electrical corrosion) and thermal deformation caused by the different expansion rates of steel and aluminium. Honda made use of three new technology processes: a “3D Lock Seam” structure, where the steel panel and aluminium panel are layered and hemmed together twice; adoption of highly anticorrosive steel for the inner panel and a new form that assures the complete filling of the gap with adhesive agent; and

PAGE 40

adoption of adhesive agent with low elastic modulus and optimised position of the 3D Lock Seam. What all of these have allowed is the elimination of a spot welding process required to join conventional steel door panels. What’s more, because these technologies do not require a dedicated process, the automaker can use existing production lines. According to the automaker, the new technology contributes to the improvement of fuel economy and dynamic performance of the vehicle by reducing door panel weight by approximately 17%, compared to the conventional all-steel door panel. In addition, weight reduction at the outer side of the vehicle body concentrates the point of gravity toward the centre of the vehicle, contributing to improved stability in vehicle manoeuvring.

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AutoForum - April 2013

Paul Nordengen RTMS evangelist

RTMS grows roots

- Dave Scott

What is ‘RTMS’? The Road Transport Management System (RTMS) is a self-regulation initiative that encourages consignees, consignors & road transport operators to implement a management system – a set of standards – and demonstrating compliance with Road Traffic Regulations. The desired outcome is to contribute to road infrastructure preservation, improve road safety and increase productivity. The problem is that it’s the good guys who are embracing RTMS and, as usual, the bad guys opt to remain inside SA’s transport industry culture of overloading and under-maintaining.

TMS today has its roots back in 2003 as a Load Accreditation Programme (LAP) project in the forestry industry, sponsored by the DTI and Forestry SA under the Sector Partnership Fund. The founder members were Productivity SA (ex National Productivity Institute), CSIR, Forest Engineering Southern Africa (FESA), which is part of the Institute for Commercial Forestry Research (ICFR) and Crickmay & Associates, logistics consultants based in Pietermaritzburg. The Department of Transport (DoT), The KZN DoT and SANRAL were also stakeholders in the early stages of the project. Such a collection of high-flying acronyms at any meeting would seem enough to ensure meetings about meetings and little action, but after 10 years there are now over 3 000 trucks flying the RTMS flag. It took seven years to get 1 000 trucks operating under RTMS, so there appears to be accelerated acceptance in recent times.

PAGE 42

According to the website there are 74 accredited operators. And the benefits are much more than being perceived to comply with RTA Regulations: • Imperial Logistics, Paarl, W. Cape (Consul Glass) reports that significant improvements are in driver attitude and motivation. At its core RTMS addresses driver wellness, both fatigue and health, and provides for training and education. • Unitrans Zululand (UTZ) obtained its RTMS Accreditation in September 2009 and also reports improved driver wellness and driver training with ongoing evaluation by in-house driver-trainer as well as external driver trainers. But there’s more – UTZ also record a drop in fuel consumption of 4% and improvements in vehicle uptime with fewer major defects. Apart from better brake and tyre wear, overloads have been under 4% consistently for three years. At UTZ

Dave Scott is a member of the S.A. Guild of Motoring Journalists, and is a monthly contributor to the press on transport and trucking related subjects. In 2002 and 2003 Dave Scott was the S.A. Guild of Motoring Journalists winner of the category ‘Business Motoring’. As a member of the S.A. Institute of Tribology he takes a keen interest in the application of lubricants to road transport maintenance and the cost of ownership. His key writing focus is on fleet management including the technology of trucks and road transport.

there were 20 accidents of which six were serious during 2006/2007 for an accident damage figure of 67cpk at 5% of revenue. For the 2011/2012 period this is now down to five accidents (of which five were due to driver negligence) for an accident damage figure of 29cpk at 1.3% of revenue. So where’s the doc that lists standards? The guideline is ARP 067-1:2007 (Road Transport Management Systems Part 1: Operator Requirements – Goods) and available from SABS for transport operators at around R140. Part 2 and Part 3 are for consignors and consignees. The standard will be released as SANS 1395 in the near future. The contents outline the requirements (with some examples) for an organisation to comply with the standard. The focus areas are: vehicle inventory, loading, vehicle and load safety, vehicle maintenance, driver fatigue/hours, driver health, driver training. All of the above need to be properly managed and monitored by the operator. Corrective actions need to be taken and documented while continuous improvement is expected. Compliance is assessed by accredited 3rd party auditors. Leading the strategic importance of road freight transport to South Africa is Paul Nordengen. As past President of the South African Road Federation, Nordengen was elected in March 2010 to the position of President: International Forum for Road Transport Technology and re-elected for a second term to expire in 2014. Nordengen has sufficient objective authority and international perspective to present the way things are on South African roads. Nordengen concludes: “Given the support that it is getting from both industry and government, and the observed benefits, I expect RTMS to continue to grow. The bus industry (SABOA) has recently indicated significant interest in RTMS as a potential means of reducing the rate of bus crashes and fatalities. I expect a number of bus operators to become accredited in the next year or so. Buscor in Nelspruit was the first bus operator to meet the RTMS requirements.” We must stop trying to market road safety – spend money on enforcement. Do not market the law – we must enforce it! The culture of non-compliance is strong in Africa – you are a ‘winner’ if you beat the system. Transport operators who embrace RTMS are looking for a cultural change inside their company – it’s far more than Regulation compliance. And cultural change is permanent – it’s the way things happen even when there’s no one to tell us what to do. The whole thing can be speeded up if we will just properly enforce the law and RTMS is a vehicle for change. Paul Nordengen and his colleagues must just never give up evangelising RTMS. Please visit http://www.rtms-sa.org/

PAGE 43

COMMERCIAL VEHICLES

AutoForum - April 2013

Dynamic Steering For Trucks

olvo Trucks has launched Dynamic Steering which, it explains, combines conventional hydraulic power steering with an electronically regulated electric motor fitted to the steering gear. According to the commercial vehicle maker, the result is precise steering that gives the truck driver a safer, more comfortable and more enjoyable working environment. As Claes Nilsson, President Volvo Trucks comments: “This patented technology benefits the truck driver in all operating conditions. On the highway the dynamic steering system offers unbeatable directional stability. At low speeds even a heavily loaded truck is so easy to steer that you can do so with one finger.” The electric motor, which works together with the truck’s hydraulic power steering, has a maximum of 25 Nm of torque and is regulated thousands of times per second by the electronic control unit.

PAGE 44

“The task of the electric motor is to deliver perfect steering feel for every single moment of operation. For instance, the system’s sensors note that the driver wants to drive straight ahead and automatically ensures that no interference from the road surface is allowed to filter up through the steering wheel,” explains Gustav Neander, Project Manager for Volvo Dynamic Steering. He adds: “At low speeds the electric motor’s assistance makes the truck exceptionally easy to steer. Even a heavily loaded construction truck operating off-road on a rough surface can be steered without the slightest effort. Truck drivers who’ve tested the system during the development process have all been highly impressed.”

It works in four ways: At low speeds, the electric motor takes over the work from the driver’s muscles. Instead, the driver can relax and steer without having to strain his or her shoulders and arms. Another benefit

is that Volvo Dynamic Steering centres automatically also when reversing. Irregularities in the road surface, such as cracks and holes, are dampened by the system. This means that the steering feels more stable since the driver does not have to compensate with constant minor adjustments of the steering wheel. On the highway this precise control leads to increased directional stability, which in turn gives the driver a more relaxed driving experience with full control at all speeds. The dynamic steering system eliminates virtually all those small steering wheel movements that are unavoidable on today’s roads. A steeply cambered road surface or a side wind is quickly detected by the self-learning system, which automatically compensates so the driver can steer straight ahead without having to tug the steering wheel to counteract any sideways movement. A significant improvement of road safety and driver comfort.

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AutoForum - April 2013

Cascade to disaster

- Dave Scott

‘Cascade’ is well-known in medical terms - blood clotting involves a biochemical cascade. Most commonly ‘cascade’ is used in association with water. Any major failure in road transport is preceded by a cascade of events, defined as ‘something arranged or occurring in a series or in a succession of stages so that each stage derives from or acts upon the product of the preceding’. This term (cascade of events) is very aptly used in Michael Crichton’s gripping novel ‘Airframe’, a must read for any frequent flyer. Root-Cause Analysis is a highly used forensic discipline that relies on detailed examination of an event cascade that exposes the basic and initial real reason for the final incident which we are so quick to blame.

ll too often a serious road incident is blamed on apparent ‘tyre failure’. This is pure escapism because the reason for tyre malfunction has a long trail of events that lead up to catastrophic failure – a cascade of events. And far too often transport operational staff stand in the midst of an event cascade, totally unaware of what they are looking at. A missing tyre valve cap allows road grit to jam the valve when the tyre is checked for pressure. This starts a slow leak that leads to a tyre runflat at the end of the day with many

consequences. And it’s a multiple snake-head of outcomes that bites the business, some of which are not accounted for, such as increased fuel consumption, downtime and driver overtime claims. The direct expenses, providing the run-flat did not catch fire, are invoiced for travel and replacement with new tyre. Now if every tyre is missing a valve cap, as witnessed recently in a 300-vehicle fleet, the cascade of events increases proportionately – the incidents and losses just multiply. A wheel hub is a safety-critical axle part and must be inspected every day

This hub cap requires 800Nm fastening torque and does not come off easily – the white surface of both hub cap and rim will soon reveal any leaching of axle lubricant

PAGE 46

for any traces of impending failure. So what can be the indicators on a wheel hub that events are occurring? Here are a few pointers from George Hartman, Sales Manager – Key Accounts, at BPW Axles (Pty) Ltd: • Lubricant seepage means the bearings are running out of oil/grease – any wheel hub leak must be treated with urgency • Blistered paint on the hub indicates severe over-heating. Is the bearing failure imminent and due to the wrong lubricant being applied? Has wheel hub overheating occurred due to heat transference from the brakes – in the

This was inspected and taken at an N2 test station. How does a driver get on the road with this situation that will result in wheel hub seizure on a hot day? Here we are in the middle of an event cascade that can result in a catastrophe.

case of trailers where trailer brakes have been excessively and independently applied through a trailer hand control valve? • It may seem obvious, but a missing hub-cap must ‘stop-the-bus’. A missing hub-cap means severe bearing contamination and bleeding of whatever lubricant remains to prevent wheel hub seizure. A hub-cap on a BPW axle requires 800Nm torque in fastening the cap: so how does such a hub-cap go missing – it doesn’t just fall off? • How is a wheel hub fault reported? Is it just a tick system in among a long list that is too easily glossed over? Does the truck driver have the power to refuse a mission if the wheel hubcap is missing? Or threatened with dismissal, will the driver be ordered onto the road regardless of the consequences?

• Is the driver trained to know what he/she is looking at when checking wheel hubs every day – not just what to look for but why? And then there is the simple ‘touchtest’. Hartman comments: “Brakes will get hot and there is always heat transference to the rim. When a driver stops it’s a simple check to hold one’s hand near the rim and feel the heat – any rim that is excessively hot in comparison to the standard heat emissions of other rims on the truck can be identified as where a serious problem is developing.” The same procedure can be adopted for tyres; a tyre that is failing generates massive heat and the touch-test is a pre-warning inside the cascade of events. Tracking back on lost reaction time is always significant. We can avoid accidents if we react in time. While speed

is the prime choice for reducing reaction time, the contributory factors rapidly mount up – too few hours between bottle and throttle, too many hours behind the wheel without a break, a windscreen washer that does not work and a dirty road in wet conditions, no mud flaps (spray suppression) on the vehicle in front and the overwhelming desire to overtake despite the poor visibility all added to a badly maintained engine with poor power output/acceleration and the recipe of cascading events combines in a bad incident. When a gas tanker explodes and creates a swathe of destruction within a massive radius, where did the problem really start? Did the cascade of events start yesterday, a week earlier or the year before? This applies equally well to automotive warranty claims and only brutal truth can expose the cascade.

PAGE 47

AutoForum - April 2013

SHOW TIME

Show Time

SHOW TIME

Automechanika JHB Itâ&#x20AC;&#x2122;s just about that time again â&#x20AC;&#x201C; the third staging of Automechanika Johannesburg will be taking place from 8-11 May 2013. The organisers have announced that already in excess of 500 international and South African companies will be exhibiting at this yearâ&#x20AC;&#x2122;s event.

he 2013 show will feature a programme of professional conferences and workshops under the banner of the Automechanika Academy. These will focus on the retail motor industry, Truck Competence, the collision repair industry, automotive workshops, engine remanufacturing and fuel, and will run alongside the four-day exhibition. The organisers have also reiterated that there will be a special focus on all aspects of training related to the automotive aftermarket, including a spray painting competition. According to the release regarding the event, this will be in conjunction with merSETA, and is aimed at expanding on this important aspect of the industry in terms of career planning and upskilling. As always, there will be a number of conferences and workshops organised by the wide

PAGE 48

range of interest groups that make up the automotive aftermarket. Another highlight will be the Innovation Awards, which have become an integral component of the local event, while there will also be a focus on new technologies such as e-Mobility as well as Green Initiatives. With trade visitor registration now open, visiting the show is even easier than ever, and pre-registered visitors not only do not have to pay R50 registration fee at the entrance gate but also qualify to go into the draw for some big prizes, including a R50 000 Snap-on tool kit. Pre-registration also provides access to a computerised matchmaking system that matches buyers to exhibitors and enables the scheduling of business appointments, so visit the site www.automechanikasa. co.za.

PAGE 49

AutoForum - April 2013

SHOW TIME

New ASRW website

SHOW TIME

utomotive Service & Repair Week (ASRW) has announced the launch of an all-new website. Located at www.ASRWevents.com, the new site combines information about NACE and CARS. Among many technical, aesthetic and graphical upgrades, highlighted features include a streamlined interface and easy-to-use navigation. The site can also be accessed using www.NACEexpo.com and www.CARSevent.com.

PAGE 50

The Exhibitor Search now has a fresh look and features advanced search capabilities, integrated hotel reservations, simplified registration and an extensive FAQ section addressing the most commonly asked questions. Attendees and exhibitors will also be able to access all-new sections that personalise each individual’s ASRW experience. Exhibitors will also notice significant upgrades to their website experience on the new site.

JIMS in October

he next Johannesburg International Motor Show (JIMS) will take place at the Johannesburg Expo Centre (Nasrec), between 16 and 27 October this year. And, according to the organisers, WesBank has secured the platinum sponsorship for JIMS for 2013 and 2015 as well as the first right of refusal for the 2017 event. As always the event will play host to OEMs, dealers, consumers, fleet owners and various suppliers to the industry, providing the ideal setting to showcase their products and latest innovations.

New features include a streamlined exhibitor profile platform that allows exhibitors to interactively build an online marketing presence with graphics, company/product information and videos. “Through this extensive upgrade and integration, we were able to streamline our customers’ experience, and we are excited to continue to be leaders in trade show technology for the automotive service and repair industry,” said Lindsay Roberts, ASRW group director. “As ASRW continues to evolve and change, combining NACE and CARS into one central site was the next logical step in its growth.” ASRW 2013 is scheduled for 17 – 19 October at the Mandalay Bay Convention Centre in Las Vegas.

Energex Africa 2013 – Energy Efficiency Workshop for SA Industry

ith the impending SA Carbon Tax to be implemented in January 2015, all industries and medium to large businesses should be gearing up to ensure that they will be compliant when the deadline comes around. According to the organisers of Energex Africa 2013, the country’s economy will be hit by one of the single biggest new taxes in its history. They expect Carbon Tax to greatly increase the cost of doing business, and foresee that it could seriously erode company profitability. Smaller carbon emitters in the manufacturing, mining, transport and retail sectors will be no less affected, paying out millions of Rands in annual Carbon Tax. In addition, energy costs for business are set to increase by an average of 15%. To assist companies looking to improve efficiencies and decrease energy costs, Energex Africa, a component exhibition of the SA Industrial and Technology Fair 2013 (INDUTEC), will host a comprehensive two-day hands-on Workshop on ‘Achieving Industrial Energy Efficiency’. The workshop takes place on 14 and 15 May at Gallagher Convention Centre in Midrand, Johannesburg.

“With the CarbonTax starting at R120 per ton of CO2, Eskom will pay about R11-billion a year for its 230 million tons of annual CO2 emissions, and Sasol will pay R2,2-billion for its 61 million tons, based on emissions calculations submitted to the Johannesburg Stock Exchange’s voluntary disclosure project,” says INDUTEC organiser, John Thomson of Exhibition Management Services. “These costs will be passed on to all customers down supply chains, leading them to seek out alternative suppliers with a lower carbon footprint,” continues Thomson. “So finding ways of reducing your carbon footprint, and thus reducing your Carbon Tax costs, will help retain customers, cut costs and improve efficiencies.” The ‘Achieving Industrial Energy Efficiency’ Workshop at Energex Africa 2013 is an important tool for finding the most appropriate, affordable carbon mitigation products, equipment, techniques and strategies to effectively monitor, manage and reduce a business’s carbon footprint, and reduce its Carbon Tax liability. Companies with heavily emitting industrial applications need to find new ideas, technologies and strategies to reduce their Carbon Tax costs by 2015. Energy efficiency financing and energy efficient products will be covered in detail at theWorkshop. Eskom will also present its incentives for energy savings. Other Workshop topics include

PAGE 51

SHOW TIME

AutoForum - April 2013 energy efficient lighting systems, pumps and motors, and energy optimisation. The Workshop is aimed at all operational and management personnel including business owners, consultants, energy managers, engineers, facility and production managers, government department managers, industrial entrepreneurs, property developers, service providers and retailers. One of the workshop speakers is Carel Snyman, Managing Director for GridCars, a company developing and producing advanced mobility solutions such as electric vehicles and their components. Snyman is passionate about modern mobility needs in a world ready for radical change, and will present a fascinating case study on re-inventing mobility.

SHOW TIME

“Business and industry needs to consider the bigger picture – the purpose and impact of the

PAGE 52

Carbon Tax,” says Snyman. “It is causing the rapid development of cleaner, leaner, more efficient production processes and facilities, but the challenge is in planning and implementing the strategies needed to introduce change.” Irvan Damon, CEO of CarbonTRACK South Africa, will discuss remote energy reporting systems. CarbonTRACK made the first remote energy reporting device available to South African consumers. This intelligent data system can accurately measure and report energy usage, patterns and energy efficiency, and has the ability to monetise energy savings, communicating data directly to a smart network. The Workshop registration fee is R600 per day. To register, please contact Amikaor Catherine at CVLC. Tel 011 789-7327/011 787-9127 or email events2@cvlc.co.za

Aftermarket place AutoForum - April 2013

AutoForum - April 2013

Save money and be green with Spatter Guard Shield Technologies - a specialist distributor of products designed specifically for welding and industrial applications - recently highlighted its Spatter Guard HT Plus, the entry-level Spatter Guard C, and Spatter Guard Nozzle Gel. Shield CEO Wayne Holt explains that Spatter Guard HT Plus is a high quality liquid product that creates a heat absorbing film barrier to protect weld surfaces from weld spatter in high temperature applications. “The product creates a double action protective film preventing adherence of weld spatter in high temperature applications by cooling down the particle before it can fuse with the material. It is ideally suited to carbon steels, stainless steels, 3CR12 and aluminium, and can be used in gas metal arc welding, flux cored arc welding and shielded metal arc welding processes.” “Most products in the local market are silicon based, which proves to be a challenge during the painting or powdering process, due to the fact that when the silicon is exposed to high temperatures, it creates a glass-like silicate on the weld surface also known as silicon islands.” Silicon is also hazardous to the health of workers. Due to the fact that Spatter Guard comes in liquid form, Holt points out that it is more environmentally friendly, when compared to industry standard aerosol products, and is also more cost effective. “Spatter Guard C is designed for the same applications, only at significantly lower welding temperatures.” The Spatter Guard Nozzle Gel, which is a mineral oil based wax, can be used to prevent spatter build up on the tip of the welding torch. Shield has exclusive patents on its entire range of Spatter Guard products, which are all manufactured entirely in-house.

Before using Shield Spatter Guard weld spatter is evident and labour intensive to remove

PAGE 54

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Aftermarket place AutoForum - April 2013

AutoForum - April 2013

CI-Automotive now Textar Distributor CI-Automotive – a subsidiary of Control Instruments – recently announced that it has been appointed the sole authorised Sub-Saharan Africa distributor for Textar LCV and MCV friction products. The brand is a brake friction product manufactured by TMD Friction, whose headquarters are in Germany and who produce one million brake friction products daily across 13 production sites in eight countries.

EMM International BV ISO 9001:2008 certified Netherlands-based EMM recently announced that it is ISO 9001:2008 certified. The company, which is active throughout the world, has its own branches in a number of different countries and also collaborates on a joint venture basis. It develops, manufactures and distributes goods and disposables for all sectors that use paints on a large scale, including the vehicle repair market. EMM’s brands are Colad, Hamach, Ronin Tools and Tander. EMM introduced this quality management system to guarantee quality on a global level and according to the company, supports its goal to be ‘First in Non-Paint’. “As an organisation we are very proud to have obtained this certification within a short period of time. We know for sure that we as a company, but most of all, our global clients will benefit from this improvement. Let us know what you think of our ISO certification on: www.facebook.com/EMMInternationalBV.”

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According to Product Manager – Brake, Brendon Waller, more than 1 000 part numbers will be launched in conjunction with the online catalogue available at www.brakebook. com. The website also provides a graphical representation of each product, technical specifications and the manufacturer’s cross-reference table. Textar products have a 60 000km warranty and follow stringent environmental requirements, with the brand’s long-term aim to reduce energy consumption by up to 50%. SupaQuick has announced preferred brand status for Textar while AutoZone has been appointed a national Textar retailer.

Jaco Minnie – PTA & Limpopo; Thuli Mtetwa – JHB North, West. NW & N-Cape; Kirsten Tack – JHB East, South & Free State; Richard Berner, Divisional Head – Brake, Control Instruments-Automotive; Gilroy Pillay – Mpumalanga; Jason Kruger - E-Cape; Nash Misra – KZN and Brendon Waller, Product Manager, Control Instruments-Automotive

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