BSB June 2013 by Babcox Media

Waterborne/Low-VOC Âť OEM Guidelines Âť Welder Technology

June 2013//Vol. 32 No. 6

www.bodyshopbusiness.com

Seven tips to improve this important performance metric.

Quick

Guide

Reference

A comprehensive listing of manufacturers with Web presences that offer services for the collision repair industry.

Pg. 74

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Inside

June June 2013

ON THE COVER 7 Keys to Better Cycle Time Tips for improving one of the most important metrics by which shop performance is measured.

FEATURES

Vol. 32 No. 6

46 The Two Step TECHNICAL

A little known maneuver called the “two step” can help highvolume painters save time and energy.

48 Do You Duplicate OE...Or Not? TECHNICAL

Duplicating what the OE did during assembly is sometimes not the OE-recommended repair procedure.

57 It’s a Waterborne/Low-VOC World SPECIAL WATERBORNE SECTION

More and more shops are switching to waterborne/low-VOC paint, and there are many reasons why.

Guide Reference

Doing Their Part ..............................................................................58 Beating the Heat..............................................................................66 No Going Back ................................................................................70

Quick

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SHOP TALK Editor’s Notes

6 8 Publisher’s Perspective 14 Clark’s Corner 20 Web Presence Management

Bad drivers keep the collision industry in good hands.

What scares you more, driverless cars or telematics?

Master parts for better cycle time.

DEPARTMENTS

Paint—it’s what you do.

It’s all we do. See our ad on page 69

Guess the Car ....................................................................................4 Detours ..........................................................................................10 Industry Update ..............................................................................12 Technology Focus ............................................................................26 NASCAR Performance ......................................................................30 Product Showcase............................................................................99 The Shop ......................................................................................104 BODYSHOP BUSINESS (ISSN 0730-7241) (June 2013, Volume 32, Number 6): Published monthly by Babcox Media, Inc., 3550 Embassy Parkway, Akron, OH 44333 U.S.A. Phone (330) 670-1234, FAX (330) 670-0874. Copyright 2013 Babcox Media, Inc. All Rights Reserved. Periodical postage paid at Akron, OH 44333 and additional mailing offices. POSTMASTER: Send address changes to BODYSHOP BUSINESS, P.O. Box 13260, Akron, OH 44334-3912. Member, BPA Worldwide

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Guess

the Car

#122

SOLVED!

Reader Contest! Win $50! What vehicle MODEL does this picture represent? Fax your guess to (330) 670-0874. Include name, title, shop name, city, state and phone number. Or submit your guess with our online contest form by visiting bodyshopbusiness.com/guessthecar. The winner will be randomly selected from correct entries and awarded $50. Entries must be received by June 28.

#123

I want to catch some rays. See the July issue for winner of Guess the Car #122.

Roo-tan = (Volkswagen) Routan

*Only one winner will be selected. Chances of winning are dependent upon the number of correct entries received. Employees of Babcox, industry manufacturers and BSB advertisers are not eligible to enter.

#121

Melissa Wauer, general manager, Speed & Floydâ&#x20AC;&#x2122;s Collision Repair, Moline, Ill.

Three Buttes = (Mazda) Tribute

June 2013 | BodyShop Business

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WINNER

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Editor’s

Notes

Publisher

S. Scott Shriber, ext. 229 sshriber@babcox.com Editor

We’re in Good Hands don’t know if you knew this, but I’m the safest driver in the world. I know, everyone thinks they’re the best driver. But not everyone can be right, right? Some people’s version of “good” might be going 80 miles per hour to keep the flow going and not be one of the stones (those who drive under the speed limit) who everyone else flows around. But 80 is reckless if you ask me.

It’s a good thing not everyone drives like me, otherwise there might not be a need for the collision industry. I use my indicator. Always. I would put it on even if I was on an endless, desolate desert highway with my only company being the buzzards circling overhead. I always...ALWAYS...wear my seatbelt. I even wear it if I’m simply getting back in the car to move it across a parking lot. I go the speed limit or a little higher. If the speed limit is 65, I go 65 to 70. Period. And I never...NEVER...tailgate. Tailgating scares the tar out of me. I always make sure there’s at least four car lengths between me and the person I’m behind. With all this talk of collision avoidance systems and computer-driven cars in the future, it

occurred to me the other day that, at least in the present day, the collision industry is in good hands. Every day, when I make my perilous 66-mile roundtrip drive to work, I sit back and watch potential disasters unfold before me. My main route, Interstate 77, is two lanes for a good way, and that’s a recipe for disaster. Slow people who get in the fast line get the fast people mad, who end up tailgating or wrecklessly swerving around them. Note to fast people: I see you in my rearview mirror barreling toward me at 90 miles per hour. I will get over...if you let me. But you don’t. You assume I’m a daydreamer and will stay put. So I put my turn signal on to move to the right, and then we almost collide because you moved over too. The most common offense I see? Tailgating. The second? Speeding. The third is probably failure to use a turn signal. Ever see the two-lane crossover? Someone swerving across two lanes with no indicator? Gotta love that, especially when they do it right in front of you because they forgot about their exit. How about do what I do and take your medicine and get off at the next exit? Yeah, there are fewer collisions these days. But there are plenty of numbskulls on the road who will continue to bring you work.

Jason Stahl, Editor Email comments to jstahl@babcox.com

Jason Stahl, ext. 226 jstahl@babcox.com Associate Editor

Gina Kuzmick, ext. 244 gkuzmick@babcox.com Contributing Editors

Charlie Barone, Mitch Becker, Mark Clark, Mark Claypool, Erica Eversman, Tom Ferry, Curt Harler, John D. Lyman Sr., Hank Nunn Graphic Designer

Lisa DiPaolo, ext. 281 ldipaolo@babcox.com Advertising Services

Kelly McAleese, ext. 284 kmcaleese@babcox.com Director of Circulation

Pat Robinson, ext. 276 probinson@babcox.com Director of eMedia & Audience Development

Brad Mitchell, ext. 277 bmitchell@babcox.com Subscription Services

Ellen Mays, ext. 275 emays@babcox.com Tel: (330) 670-1234 Fax: (330) 670-0874 Website: bodyshopbusiness.com Corporate

Bill Babcox, President Gregory Cira, Vice President, Chief Financial Officer Jeff Stankard, Vice President Beth Scheetz, Controller A limited number of complimentary subscriptions are available to those who qualify. Call (330) 670-1234, ext. 288, or fax us at (330) 6705335. Paid subscriptions are available for nonqualified subscribers at: U.S.: $69 for one year. Canada/Mexico: $89 for one year. Canadian rates include GST. Ohio residents add current county sales tax. Other foreign rates/via air mail: $129 for one year. Payable in advance in U.S. funds. Mail payment to BodyShop Business, P.O. Box 75692, Cleveland, OH 44101-4755. VISA, MasterCard or American Express accepted.

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Publisher’s

Perspective Which One of These

Scares You More? he image on the right is probably familiar to all of us. It’s the Google car. Astonishingly, it has logged more than 500,000 miles without an incident. Did I mention it has no driver? I know that most of you are familiar with this project. Some of you find it scary. Some even think it will be the end of our industry. I, on the other hand, am not buying into the frenzy. I look at the Google car as being really cool and just another sign of progress in the automotive industry. I’ve seen a lot of this progress in my time, and I’m confident it will continue.

The other image below the Google car on the surface would appear to be rather harmless – just a simple little device that plugs into the OBD II port and either records data or transmits it to a central location that records and accumulates it from other vehicles motoring around our roadways. Not very scary at all, right? Wrong! This little device will be at the center of one of the largest controversies the automotive market has ever experienced. Here’s the really scary part: The debate over this device and many of our own futures will be decided in Washington with us having little or no control over it. That, to me, is very unsettling. Let me explain. Telematics devices are currently showing up in vehicles and are being used by insurance companies to offer discounts to safe drivers. Seems pretty safe. But what about all the other data that could be accessed by a device like

this? This data could be used for repair purposes and actually be a great tool to service customers and help us repair damaged vehicles. In the future, this data will have tremendous value, and many will want/need to get their hands on it. That’s where the rub comes. It seems that many people today believe they own that data. Insurers say they own it, automakers believe they own it and the aftermarket believes that it should have access to it. Actually, it’s recording information owned by drivers just like you and me. I say it belongs to the vehicle owner. Of course, everyone should have the ability to access that data, but only after the vehicle owner decides where he or she wants it to go. “Right to Repair” is an important issue to the aftermarket. Many have fought a long and arduous battle to ensure that all can access the necessary information to repair vehicles – and the battle is not over yet. Consumer rights to telematics data will not be any easier. As members of the automotive repair industry, the collision repair segment needs to be sure we’re being heard on this issue. Stand up and be heard on this issue. Our future depends on it. BSB

S. Scott Shriber, Publisher Email comments to sshriber@babcox.com

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Detours

By Gina Kuzmick

A Booth of a

Different Color ollision repair education is, in and of itself, a hands-on learning experience. But Kerry Coggins and Matt Pach of the Van Buren Technology Center in Lawrence, Mich., took that concept to the next level, allowing their students to fix up a piece of the school’s equipment — a 19-year-old Garmat spraybooth. Coggins, the school’s collision repair program instructor, says that an in-class assignment of painting the inside of the booth soon turned into a full-fledged makeover initiative.

“The booth is going on about 20 years old, and it just wasn’t looking good,” he said. Originally, Coggins and his students had planned to redo the inside of the booth and paint the outside white. But he wanted to get more creative than that. He had his students brainstorm some ideas for their custom spraybooth design, then selected the best idea as the booth’s current look. “Coming up with the design was kind of a collaboration,” he said. “We had about three or four ideas in mind, and then settled on the design that we currently have.” The newly painted spraybooth features a waving American flag down the side, while the front is designed to look like a stone wall with wooden doors. The students used PPG paint, and it took about three weeks to completely craft the new design. Coggins says it was worth it. “It was a good project for the students,” he said. “They now take a lot of pride and ownership of the job they’ve done, so I think that kind of motivates the students in the program because they look at it and say ‘Yeah, we did that.’” BSB Matt Pach (left) and Kerry Coggins spearheaded the spraybooth makeover.

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Industry

Update

Inaugural Southern Auto Repair Industry Conference and Expo a Hit ore than 200 collision repairers from across the Southeast showed up for the inaugural Southern Auto Repair Industry Conference and Expo, co-hosted by the Alabama Automotive Repair Industry Society of Excellence (ALARISE) and the Mississippi Collision Repair Association. The event was held April 26-27 at the

Beau Rivage Casino and Hotel in Biloxi, Miss. The event kicked off with a reception and exhibition Friday night with more than 18 vendors. On Saturday morning, breakout sessions for vendors and collision shop owners and managers began. While the vendors focused on marketing strategies, the shops heard presentations by Tony

Society of Collision Repair Specialists Executive Director Aaron Schulenburg (right) talks with attendee John Mosley.

Pro Spot Holds Grand Opening of New Headquarters in Carlsbad, Calif. Pro Spot International Inc. held a grand opening of its new headquarters in Carlsbad, Calif., on May 7. Guests were treated to a tour of the new building, food, drink and entertainment, and a presentation by Toyota on advanced metals in vehicles and recommended repair procedures. Below center, Pro Spot President Ron Olsson addresses the guests.

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»| Industry Update |« Nethery, business development manager for Colormatch, and Mike Ganske, PPG regional business development manager.

Increasing Profit » Nethery’s presentation focused on increasing the shop’s bottom line by recognizing that the insignificant can be significant when several operations and parts that are typically overlooked or skipped are added to the repair estimate and final bill. Something as minor as a half hour here and twotenths there can produce surprisingly large amounts

of profit, not sales, when properly documented, said Nethery. Clips, bulbs, seam sealer and many other parts frequently dismissed as unimportant can also fatten the bottom line impressively. Ganske’s segment was titled, “Leading Change 2013,” and offered statistical evidence to support the need to recognize the changes in the collision repair industry and various methods to keep a shop up to date and competitive. According to Ganske, the industry is currently $16 billion over capacity,

meaning there are too many shops competing for the same dollar, which will lead to even more shops leaving the marketplace in the near future. Assuming each shop has average annual sales of $1 million, this would mean that 16,000 shops would have to go away in order for shops to maintain those average sales and remain viable. Factoring in the emerging collision avoidance systems newer vehicles will be equipped with, and there will be even less work to go around. Continued on pg. 98

State Farm to Begin Official Rollout

of PartsTrader in Southwest tate Farm has announced that it plans to embark on an initial phase to roll out electronic parts ordering to Select Service repairers starting in May 2013 and continuing into 2014. The initial phase will include major metropolitan areas in Texas, Colorado, New Mexico and Arizona. State Farm recently sent this email to shops in the market areas where the insurer was piloting its PartsTrader program: “Your participation and feedback throughout the pilot has been valuable and we appreciate your contributions to the development of this program. We are aware that implementing new processes or workflows like this represents change for you, and we appreciate your business relationship with State Farm. “As part of our ongoing efforts to provide you with information about the Select Service program, I would like to inform you about our plans to roll out electronic parts ordering to Select Service repairers. The initial phase will include major metropolitan areas in Arizona, Colorado, New Mexico and Texas. Rollout will start in May and continue into 2014. “An application change that may impact some of your suppliers relates to the elimi-

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nation of the fax-only option. This will be effective when the initial markets go live in August. If any of your suppliers are participating as fax-only, we recommend you contact them about participating. “As one of the pilot market areas, your continued use of the application remains a requirement under provision 4.f. of the Select Service agreement.” The Society of Collision Repair Specialists (SCRS) claims another version of the email that didn’t include the change to eliminate the fax-only option went to other Select Service repair facilities around the country. “To be clear, PartsTrader offered a ‘faxonly’ option. State Farm, not PartsTrader, is now advising that suppliers and shops are not allowed to use that option presented by the technology company offering the service,” said Aaron Schulenburg, executive director of SCRS. “Did State Farm just change the rules of the program? State Farm has said all along that you can use any supplier you want; but based on their decision above, is this an indication that they can change their mind at a future date and instruct both what system to use, and how they expect you to use it?”

SCRS Says InsurerMandated Parts Programs Still Not Showing Benefits The Society of Collision Repair Specialists (SCRS) is stating that neither State Farm nor PartsTrader has provided a “well-constructed explanation” of how their parts procurement program provides benefits to collision repairers more than one year after mandating the use of the program in certain U.S. cities. “While PartsTrader has made various software updates to address the plentiful concerns expressed by their end users, correcting and enhancing software issues is a necessary function of being in a technology business, and the industry still expects that technology companies should be able to provide a better value proposition for why we should be using their product than, ‘Because we got the insurance company to tell you to’,” said SCRS Chairman Ron Reichen. “Perhaps the best question to ask PartsTrader and other companies similarly positioning their products through insurer-mandated programs is, ‘If your platforms can benefit the market enough, could or would they grow organically without insurer influence over the end user?’” Other similarly mandated programs have begun to receive more attention as well, as insurers involved continue to require the use of programs despite what SCRS states is a recognition that there is “growing frustration from Continued on pg. 98

www.bodyshopbusiness.com 13

Clark’s

Corner

By Mark Clark

Master Parts for

Better Cycle Time ertainly one of the top buzzwords long to get her car back, she’ll be sending in our industry these days is “cycle her $100 to another carrier. time.” Every insurance company I really believe the insurance industry is wants to get its insureds back first and foremost concerned with a safe in their repaired vehicles as soon repair of Mrs. Smith’s car. “Preas possible, not so much beaccident condition” aren’t cause of the rental car just words in a contract. 12 costs (although they are Once a safe repair is accomplished, the insubstantial) but mostly 13 11 surance company is because the auto concerned with their property and casualdollar cost and the ty insurance business 14 10 downtime. An auto is very competitive. accident often results Every day the cusin both a medical and tomer is out of their 15 9 a property claim own car increases the Cycle Time against the carrier. Medchance that they’ll beical costs seem to spiral come unhappy enough upward every month in to switch carriers. As we spite of numerous efforts to all know by now, switching bring them under control. In addicarriers is really easy. Fifteen minutes can save you 15 percent. All you have tion, physical injuries are hard to predict. Is to do is click. that a $1,500 broken arm or a $15,000 broken arm? It looks to me like the insurance folks are concentrating on repair costs as an easier A Critical Issue » Over my long tenure in number to benchmark. Never forget that the the industry, the time any vehicle spends insurance industry has the best data about undergoing repair has remained a critical collision repair anywhere. They’re the ones issue for the body shop as well as the insurance carrier and the vehicle owner. Whether paying the costs of thousands of auto body repairs every day. Their numbers are collated it’s called production output, throughput or by buildings full of actuaries, and they cycle time, shorter times are better. have benchmarks for every possible cost of My universal consumer, Mrs. Smith, collision repair. pays about $100 per month to insure her car. She has a collision claim about every seven years. The insurance company’s fiYou’re the Only One » You have no doubt nancial health depends on Mrs. Smith been the recipient of the famous “Your sending $100 to them every month. If her shop is the only one that charges for that” car is out of her control and under repair assault by the local adjuster. My 43 years for 10 to 13 days, she is inconvenienced, in our industry suggest that conflict is worried and susceptible to another insuroften a local issue between that shop and ance company’s advertising. If it takes too that adjuster.

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»| Clark’s Corner |« At the home office level, the insurance company has staggeringly accurate statistics on every aspect of collision repair, including how many new, used or aftermarket parts are employed, what percentage of the repair is paint and material, what percentage of the labor is metal, structural, refinish or sublet and any other compilation possible. After hundreds of thousands of repairs, they have some voluminous and narrow number ranges. These are the benchmarks that make up the DRP score sheets. If your shop produces repairs that consistently fall outside insurers’ extensive range of benchmarks, you’ll be downgraded. One number that frustrates everyone involved is the downtime it takes to complete the repair and

June 2013 | BodyShop Business

return the vehicle to Mrs. Smith. I think that the average repair (around $2,000) could be completed by the average tech (100 percent production efficiency) in three days. And yet statistics suggest that the average collision repair is out of Mrs. Smith’s control for between 10 and 13 days. No wonder the insurance company and Mrs. Smith are anxious about the process.

Parts Management » My opinion (you can argue that I’m wrong, but you can’t argue that it’s my opinion!) is that the single biggest impediment to productive collision repair is poor crash parts management. Beginning the repair without having all the replacement parts unwrapped, inspected for damage and

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checked against the repair order is a recipe for delay. Not only does this slow the repair of Mrs. Smith’s car, it causes the techs to demand another work stall and the shop to buy a second or third frame machine. How so? The tech begins repair and disassembly only to discover (after hunting around in the cardboard-wrapped haystack of crash parts in the back of the shop) that the needed parts are not there. Those missing parts must be ordered and received, and sometimes a supplement filed and approved, by the insurance company. In the meantime, the tech insists that he be able to continue working and begins on another vehicle, only to discover that one is missing key repair parts as well. Now with three work stalls assigned to

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»| Clark’s Corner |« one tech, his productivity (flag hours to contact hours) is high, but by splitting work among three repairs, his cycle time on each repair is slowed to a crawl. Having written about structural repair racks and benches several times for BodyShop Business, I think many shops purchased a second or third frame machine because too often, a car clamped down on the first one rendered it unusable while the missing parts were ordered and shipped. Can the solution be simpler than buying yet another $50,000 frame machine or three work stalls per tech? I think so. The most productive shops I know all use parts carts and never begin work until all ordered components are on hand, unpackaged and hanging on the carts ready to

June 2013 | BodyShop Business

go. There will still be plenty of delays when hidden damage is uncovered during repair and wholly unforeseen parts must be acquired, but the “A” shops don’t start until the right tech and the right parts are in place. I advocate using at least one R & R parts cart and at least one R & I cart to make the technician most efficient. Cycle time remains a moving target; the same uncontrollable variables that frustrate the insurance company frustrate the body shop, too. It was a $2,000 hit, but was it hit in the front, the rear or the side? Or did a tree fall on it? Or did a wayward deer bounce off it? Nice guys that all your shop’s techs are, some of them are faster than others. Matching the right tech to the repair is why scheduling collision work is so difficult.

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On a Roll » Back in 1970, few shops used wheeled parts carts; the best players had an organized parts storage room with clearly marked stalls for each RO’s repair parts. But it’s much faster to be able to hang the parts on a cart and roll it right to the work stall. Improve your shop’s cycle time by doing a better job with your crash parts. Mrs. Smith, the insurance company and your technicians will all be happier with shorter cycle times! BSB Mark R. Clark is the owner of Professional PBE Systems in Waterloo, Iowa; he is a wellknown industry speaker and consultant. He is celebrating his 25th year as a contributing editor to BodyShop Business.

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Web Presence

Management

By Mark Claypool

Join Us for

Free Online Workshops! aving a presence online has one purpose: to bring potential customers to your door. If your business is going to have an online presence, it’s not enough to just have a website or a Facebook, Google+ or Twitter page. Your online presence needs to be truly effective and bring you prospects. Your website needs to be searchable for people looking online for the services you provide. And, most importantly, your online presence needs to convert visitors into paying customers.

media for your business and why it’s crucial to effectively participate in it. Here are details on what I’ll go over in each workshop:

Learn all this and more through two free online workshops hosted by BodyShop Business and conducted by me! I would like to personally invite you to attend one or both of these online workshops. The first is Website Essentials, an action-packed hour of all the things your website needs in order to best serve you and your business. The second is Effective Social Media Management, everything you should know about social

Website Essentials » In this one-hour workshop, we’ll cover: 䡲 A foundational understanding of the purpose of having a website. 䡲 The importance of having an effective design that stands a great chance of having the visitor stay on the site long enough for them to do something you want them to do. 䡲 Having “Calls to Action” on the homepage that get visitors to pick up the phone to call you, fill out contact/estimate forms or find your location(s) and drive to your shop. 䡲 Why having a mobile version of your website is more important today than ever. Mobile websites (“Going Mobile With Your Website,” August 2012 issue of BodyShop Business), are special versions of a website that are optimized for a smartphone’s smaller screen. We’ll cover what these should look like and how it’s all about effective “Calls to Action” on these mobile versions of a site. 䡲 Search Engine Optimization (SEO). This is where the rubber hits the road. SEO is the science of getting your site to rank as highly as possible. Lots of developers say they will optimize your site, but developers are a dime a dozen. True Web presence managers have taken the significant time required to truly learn the science of SEO. 䡲 Corporate espionage: how your competitors are doing online and how to beat them at this game.

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»| Web Presence |« Social Media Management » In

Hey look, it’s me! I personally will be conducting the free online workshops, so get ready for some great information!

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this one-hour workshop, we’ll cover: 䡲 Why participating in social media for your business is crucial today 䡲 Setting up your accounts for success, Facebook, Google+ and Twitter 䡲 Promoting your social media, gaining “Likes,” “Circles of Fans,” “+1’s” and “Followers.” 䡲 Killer content that engages your audience in the conversation. Just posting “car stuff” and “Hope everyone has a nice Monday!” doesn’t cut it. Nobody cares. Same for posting constant advertising/promotions. You’ve got to post things that your audience will find fun, things that will draw them in and elicit some responses. If you get 6 percent of

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your audience engaged, that’s considered a success. Sounds easy, but it isn’t. Engagement means credibility, and that’s getting noticed by search engines. 䡲 The importance of effectively participating in Google+ on Google search rankings. 䡲 How frequently should you post? How much time per week is likely required to do this correctly on Facebook, Google+ and Twitter? 䡲 Social media marketing, i.e. pay-per-click advertising. How to effectively use social media advertising to reach more people and engage them in conversations you have started. 䡲 A quick intro to LinkedIn. See “Link Up on LinkedIn” in the May 2013 issue of BodyShop Business for more information.

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»| Web Presence |« Schedule » We’ve made six different dates and times available for each of these two free online workshops. Choose the date and time that works best for you and go to: www.optimaautomotive.com/onlineworkshops.

Website Essentials Workshop Wednesday, June 26, 10 a.m. Central Thursday, June 27, 3 p.m. Central Friday, June 28, 12 Central Tuesday, July 9, 4 p.m. Central Wednesday, July 10, 9 a.m. Central Thursday, July 11, 1 p.m. Central

Effective Social Media Management Workshop Wednesday, June 26, 2 p.m. Central Thursday, June 27, 10 a.m. Central Friday, June 28, 9 a.m. Central Tuesday, July 9, 11 a.m. Central Wednesday, July 10, 3 p.m. Central Thursday, July 11, 4 p.m. Central

Signing Up » It’s easy to sign up for these online workshops. Simply go to www.optimaautomotive. com/online-workshops, find the workshop you would like to participate in, choose the date and time you prefer and fill out the sign up form. Space is limited for each time slot, so act quickly. Additional workshops may be scheduled at other dates and times should demand be great enough. Questions? Email us at info@ optimaautomotive.com. I look forward to seeing you online! BSB BSB Contributing Editor Mark Claypool has more than 30 years of experience in the fields of workforce development, business/ education partnerships, apprenticeships and Web presence management. He is the CEO of Optima Automotive (www. optimaautomotive.com), which provides website design, development, search engine optimization (SEO) services and social media management services. Claypool’s work history includes stints at Metro Paint Supplies, VeriFacts Automotive, the National Auto Body Council (NABC), the I-CAR Education Foundation and SkillsUSA. He is the founder of Mentors At Work and co-founder of the Collision Industry Foundation. He served, on a volunteer basis, as the SkillsUSA World Team Leader for the WorldSkills Championships from 2003 to 2011. Circle 24 for Reader Service

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Technology

Focus Welders Be Smart Pro Spot International, Inc.’s SMART i5 spot welder includes: auto mode, which automatically measures, senses and welds any type of steel regardless of thickness, material or coating; a high-resolution color touch screen that makes running the i5 both easy and intuitive; and Pro Spot’s signature double acting gun, which spreads the welding tips in a single hydraulic action at the push of a button.

Microprocessor-Based Digital Controls Tite-Spot Welders, Inc. has been making spot welding equipment for the body shop industry and industrial customers for more than 30 years. It counts General Motors and Toyota Motor Car Company of North America as part of its customer base. All of its welders are completely manufactured in Milwaukee, Wis. They have microprocessor-based digital controls, water-cooled transformers, welding cables and welding tools for high-production applications. For typical body shop applications, compressed air cooling for the tools is standard.

Greater Mass to Address Heat Issues Each model of Lincoln Electric’s POWER MIG wire feeder/welders is equipped with Magnum PRO guns, which feature Magnum PRO Copper Plus contact tips with greater mass than many competitive models to address heat issues and Anti-Seize threads on tips and diffusers to aid heat dissipation and reduce part-to-part seizing. Many of the gun models share these expendable tips, nozzles and diffusers, allowing a shop with multiple welders to reduce their expendable gun parts inventory.

Test/Specify Metal Type and Thickness With today’s inverters, having ample power and tip pressure is no longer much of an issue. Touch screens, USB ports, weld history logs and auto detecting/auto setting “smart” modes have become standard features on upper end machines. This is the case with the CompuSpot 900, which allows the operator to test or specify the metal type and thickness of each individual piece in the assembly rather than assume that all pieces are exactly the same. The 850 and 900 “assisted” modes with 120 factory pre-sets offer that same capability. The quality and performance of the CompuSpot cooling system is also outstanding.

Aluminum Welder Specifically Designed for Collision Repair The Cebora Inverter Double-Pulse MIG welder model No. 301 has the most OEM approvals, and is the only Aluminum Pulse MIG welder on the market specifically designed for collision repair. A Push-Pull welding gun is available for aluminum welding, and it minimizes wire feeding problems. A built-in Up/Down switch on the Push-Pull gun allows for easy control of the welding current as you weld without stopping. The welder is easy to set up and operate as it is supplied with a library of welding programs for aluminum as well as for MIG brazing and steel. 26

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»| Technology Focus |« Intelligent Control The Elektron Multispot MI-100control and MI100control T use Intelligent Control technology to enable technicians to achieve spot weld quality comparable to original production welds, even on today’s sophisticated high-strength steels like Boron, USIBOR, TRIP, TWIP and XIP. These resistance spot welders check the weld parameters 1,000 times per second and adjust for changes in materials, thickness, adhesives, debris, heat and other factors to ensure a good weld. Automatic readjustment of welding parameters ensures uniform quality from the first spot weld to the last one. The control software also offers users the ability to run OEM-specific welding programs.

No Technician Input Required

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The Car-O-Liner CTR12000 squeeze type resistance spot welder is completely automatic, detecting metal type, thickness, weld bonding and other unique situations with no technician input required. The welder automatically establishes the proper settings, and the advanced quality control system monitors and adjusts the welder to ensure the outcome, producing factory-like welds in half the time of MIG welding. Automatic adjustment results in continuous welding, moving seamlessly between two, three or four or more layers of metal without changing setting or tips. The result is faster throughput for your shop, which leads to greater profits in your pocket.

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Track Talk NASCAR Spotlight Shines on Iconic Car, Fast Crew One of the biggest storylines this season just might be the iconic No. 43 car’s resurgence in the NASCAR spotlight. Behind the wheel of the legendary car that often still sports the famous Petty Blue shade, driver Aric Almirola currently finds himself in the top10 in NASCAR Sprint Cup Series standings and is emerging as a real Chase contender. Besides having a Hall of Fame team owner in Richard Petty and an experienced crew chief in Todd Parrott, Almirola has yet another advantage every time he wheels the 43 down pit road – an awardwinning pit crew. The No. 43 Smithfield Ford over-the-wall crew has been named the Quarter One Mechanix Wear Most Valuable Pit Crew – an honor determined by a vote of each NASCAR Sprint Cup Series

crew chief given quarterly to top-performing pit crews. “It’s just awesome,” said rear tire changer Dwayne Ogles. “Just the history of the 43 car in itself and us kind of being the underdogs, it’s pretty cool to bring the 43 back. Everybody’s looking at us and it’s cool for the spotlight to be back on the 43 team.” The No. 43 crew’s precise performance this season has helped to cement Almirola’s solid start to the 2013 campaign. According to Ogles, being recognized by peers for their accomplishments is a huge honor for the entire team. “It means a lot to me and to all of the guys,” said Ogles, a nine-year pit road veteran who hails from Hoover, Ala. “Working out, practicing, building the cars in the shop – there’s a lot that goes into it. We put in a lot of long hours,

Rear tire changer Dwayne Ogles says having the spotlight back on the legendary No. 43 car is pretty cool. (Photo credit: Getty Images)

The No. 43 crew has won the Quarter One Mechanix Wear Most Valuable Pit Crew Award – the highest honor for pit crews in the NASCAR Sprint Cup Series. (Photo credit: Getty Images)

so it’s nice to see the performance and results showing.” In addition to Ogles, the 43 over-the-wall crew consists of: Joe Karasinski (gas man), Jeremy Neeley (jackman), Greg Donlin (front tire changer), Lance Hanna (front tire carrier) and Eric Wallace (rear tire carrier). Andrew Carter is the team’s pit crew coach. “I can remember as a kid watching Richard Petty race the 43 car,” reminisced coach Carter, who trains both the No. 43 and No. 9 Richard Petty Motorsports pit crews. “He [Petty] was one of my favorite drivers, so getting to work with these guys every day is pretty special.” Carter puts the crew through pit stop practice three days a week and a grueling weight training regimen four days per week. “We push these guys pretty hard,” said Carter. “Between working on the cars, finding time to get to practice, and then going to the gym and pushing themselves even harder, they do a great job at it. The results

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have shown on the track.” The Carter-coached No. 43 six-member team can change four tires, add fuel and make adjustments in as little as 11 or 12 seconds, thanks to rigorous training and technological advances by companies like Mechanix Wear, who supply 20 to 25 products from gloves to kneepads to NASCAR pit crewmen. Carter also maintains having a primary sponsor like Smithfield reaps its own competitive benefits, too. “It always helps to be ‘fueled by bacon’ when you’re going over-the-wall,” quips Carter. “That extra protein really helps give the guys that extra boost to perform at their best.” Benefitting from best-inclass gloves, bacon and some good old-fashioned blood, sweat and tears, Ogles and company wouldn’t have it any other way. “All the hard work pays off,” added Ogles. “It’s worth every bit of it.” By: Kimberly Hyde, NASCAR

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ADVERTORIAL

Think Outside the Box hen a body shop owner hears “sprayed-on bedliners,” he might think, “Nothing new there.” And he would be right, because they’ve been around for quite some time. But there is something new, says Jeff Powell of Spray-Lining and Coatings: that certain sprayedon coatings jobs have traditionally never been done by body shops. “We need to open the eyes of the average shop and let them know this product is not just for things that roll, float or fly,” Powell says. “It’s used on items like stereo speakers now, but the technology is not new. Top quality ‘anti-stick’ on plow discs, shears that would normally rust, grain chutes, grain bins, hoppers, dump trucks or skid loaders are variations of polyurea.” To illustrate another example, Powell says imagine you’re at a Disney World water park and notice the surface is different. You touch it and realize it’s some form of adhesive with chopped up tires. Well, it is. This recycled rubber was always shot out of a low-pressure gun and rolled flat. It’s the ideal water-drain. How does Spray-Lining and Coatings stand out from the competition? First, they’re not an investment

group targeting one solution to drop-in bedliners. Unlike bedliner brands, they’re a coatings manufacturer. Spray-Linings is free of isocyanates, which are volatile carcinogens that require respirators. They use recycled polymers from plastics and airplane tires which become high quality liquids at lower costs (and using zero petro helps the environment). Second, the applicator can decide how soft and rubbery or hard and stiff the coating should be. Stiffer mixtures are usually for slides, chutes, hoppers and dump trucks. If the goal is to slip-proof something, the choice is a mostly flexible and soft mixture for walkways, steps, stages, livestock trailers or animal holding areas. The recycled powders are bigger grains for rough items like a dairy barn floor or horse trailer, very fine for chutes, dumps and hoppers or exacting combinations for perfect profiles. For the average truck bed, it’s usually a low-profile orange peel. Spray-Lining and Coatings has a different take on marketing, too. When you become a dealer, they build you a customized website designed to target the customers you want – whether they’re pickup truck owners, truck dealers, truck builders,

(Left) Clear spray-on bras are easier to do than films. (Right) Soft, sanitary slip-proofing is the perfect surface for kennels.

welding shops, farmers or waterscape contracting. The Spray-Lining dealer locator brings your quote requests, conferencing calls immediately with you as the dealer to answer or schedule jobs. The zone for each dealer is at least 400,000 people. Given that metric, Nevada only has two dealers while Illinois has seven. The training Spray-Lining offers is the most comprehensive in the industry and is included in the dealer cost. The first step is certification, which means that the dealer can apply any texture, color or profile vertically. The training is included in the dealership for the first two years at no cost. and includes on-site help to tool up and prepare for big jobs with loaner equipment as required. “This is a solution for the guy who wants to stay in the collision business but is frustrated and can’t get or process enough DRPs, or for those not willing to deal with DRPs,” says Powell. “Although not intentional, a high percent of Spray-Lining shops sold out or dropped collision altogether.” Billy Simmons of Bottom Line Coatings in Houston, Texas, says it’s Spray-Lining’s size and relationship with their customers that puts them above their competitors. “Their small size is good for a small businessman who needs to get on the phone or email and get answers to issues that happen on a daily basis,” Simmons says. “Buying more is not always the answer. When I needed more polyurea, my [Spray-Linings] rep told me to go ahead and get a direct order from their raw material supplier because I was getting enough drum sets where they said it would better for me to go direct. They could have capitalized on that, but they didn’t, and the reason is because we’re working together like partners.” 䡵 See Additional Opportunities On Pg. 72.

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COVER STORY

Keys to Better

Cycle Time Cycle time is one of the most important metrics by which shop performance is measured. Here are seven ways you can improve this all-important number and be the leader in your market. By Hank Nunn n today’s collision repair industry, reducing repair cycle time is everyone’s goal. And it should be! CSI scores depend on shortening repair times. Insurance relationships and DRP status have cycle time components as well. More importantly, a collision repair shop with low repair cycle time is much more profitable than one that repairs vehicles in a conventional manner. Simply stated, if you can reduce cycle time, you’ll make more money! So what are the “secrets” of reducing repair cycle time? Is “lean” the secret? Is it “5S” or “Six Sigma?” Well…maybe. Most of the secrets are simply common sense ways to avoid doing anything more than once. How many times do we have to input estimate information? How many times do we order, reorder and handle parts? How frequently do vehicles have to move within the facility? Do we frequently have to move vehicles into, out of, then back into the paint shop again?

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How much time do technicians spend walking, looking for something or someone? The secret is to do everything we do to a vehicle only one time.

Secret #1: Measure to Manage » It is frequently said, “To manage something, you must measure it.” Cycle time can be measured! Most computerized management systems have repair cycle time measurement capabilities. You can measure “sub-cycle times,” or components of overall cycle time, if sufficient and accurate information is fed into the system. Times such as drop-off to estimate completions time, parts order to received time and booth cycle time are sub-cycle times. Improve a sub-cycle time, and overall cycle time should also improve. Remember, if the dates being loaded into your management system aren’t accurate, the cycle time data generated by the system isn’t accurate.

COVER STORY » Cycle Time No management system? Cycle time may be tracked on an Excel spreadsheet. Work with your accountant or someone who is familiar with Excel to build a measurement tool. Many insurance companies are using rental car days to measure your cycle time. If you’re working with one of those carriers, verify that the reports generated by the rental car company are accurate. Estimators should check the rental car company cycle time report daily to ensure accuracy. Shops have reported significant reduction in reported cycle time as a result of checking those reports on a daily basis.

Secret #2: Schedule » Schedule everything – from estimates to dropoff to delivery. One of the basic tenets of “lean” is to level the workload, which is done through scheduling. Avoid having an office full of customers waiting for estimates by scheduling as many as possible. Avoid the Friday afternoon delivery chaos by scheduling deliveries. Since almost every vehicle goes through the spraybooth, many find it best to drive the entire facility by scheduling the booth. If you can reasonably get five vehicles through your booth in one day, schedule five vehicles per day. It’s just common sense! But we still see shops schedule everything in on Monday, praying that they will all go on Friday. That “pack ‘em in and piss ‘em off” mentality has no place in a low cycle time facility! Under the “schedule” category, estimators should schedule their day. Every day, each estimator should review the status of their vehicles, preferably through a “release” meeting. Next, the estimator should physically confirm the status of their vehicles. Finally, the estimator should call all of their customers with updates and schedule delivery times for the vehicles going that day. Those who have done this report a drastic reduction in the number of incoming customer status calls, increased CSI and a reduction in workload and stress. www.bodyshopbusiness.com 35

COVER STORY » Cycle Time Paint parts off the car. This falls into the schedule area as it’s useful when the metal shop is buried and the paint shop is waiting. Let’s say you’re simply replacing a fender and bumper, blending the hood and door. De-trim the hood and door, and leave the damaged fender and bumper on the car. Prep the door and hood for blending, prep

the new fender and bumper. Roll all of them into the booth and paint the wrecked car, blending the blend panels and painting the bumper and fender, inside and out. Many have found success with this concept. Schedule detail work as well. The detail bays are usually full on Friday afternoon, so detail vehicles when they

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arrive at the shop. That way, when the vehicle is complete, all that is usually required is a quick wash and dust. Estimating and working on a clean car improves accuracy and quality as well.

Secret #3: Blueprint » The goal: eliminate supplements. Remember, the “secret” is to do everything once. Supplements are an indication of making a mistake on the initial damage evaluation. We, or they, missed something. With supplement ratios in the 60 to 70 percent range, a lot is getting missed! Once again, the “secret” is common sense. Create a system in which every vehicle is dismantled 100 percent prior to finalizing the damage evaluation. One hundred percent means that everything that will be removed for repair is removed, before the beginning of the repair. One shop manager says, “Break all of the clips that are going to break, before you start the repair!” Once they’re all broken, they can be itemized on the damage evaluation as well as all of the R&I, weld burn damage, fluids, adhesives and everything else we usually forget or just group together as one line on an estimate. Just like most activities in a body shop, spending a little more time at the beginning of the process makes the rest of the process go quicker. Creating a solid blueprint process reduces the need for supplements, increases compensation for non-included items, increases parts order accuracy and reduces repair cycle time. It’s important to involve your team in the development of the blueprint process. Avoid the tendency to “go back to the way we used to do it” by introducing the concept, then disciplining the technicians and estimators to follow the new process. Always look for feedback for ways to improve your process, but do not allow people to revert to the comfortable ways of old! It takes 28 days to change a habit. Implement the process, then hold everyone accountable to maintain the new process.

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COVER STORY » Cycle Time Secret #4: Parts Handling » Parts ordering and receiving processes are a primary cause of cycle time delay. Parts problems are frequently the root cause of those calls to customers explaining that their car isn’t ready as promised. Developing a good blueprint process is the first step in improved parts handling. Parts taken off the vehicle should be mounted on parts carts in a standard way. Use a “clip card” to mount samples of all clips being replaced. The number of required clips should be noted next to the sample clip. Fluids, caulking and adhesives should be noted and pulled from stock at the blueprint phase. Note the item number and the amount needed on the damage report to ensure reimbursement for these critical items. Just as important, this ensures the item is in stock and will be on the cart when the technician needs it.

June 2013 | BodyShop Business

Make one parts order wherever possible. That order should include every part, nut, bolt and clip required to restore the vehicle to a crashworthy, preloss condition. Work with your parts vendors to receive only complete orders so that you receive parts one time. Don’t just receive parts; “mirror match” parts when the order arrives. Techs usually check the parts when they open the boxes at the vehicle. Mirror matching usually requires a bubble-wrapped table with a mirror on the wall. As parts are received, they’re removed from their boxes and placed on the table to be compared to the damaged part that’s being replaced. This process catches damaged or wrong parts up front. Ask the vendor to remove damaged or incorrect parts from the invoice to avoid having to process returns and credits. Compare replacement clips to

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those on the clip card to make sure they’re the correct clips, in the correct number, before they’re handed to the technician. Parts carts are wonderful tools when used properly. They should have their own process, parking places for those carts holding damaged parts awaiting new parts, parking places in the work stalls and a home for when they’re empty awaiting the next teardown for blueprint. Unfortunately, we frequently see these tools against the walls or in stalls holding junk.

Secret #5: Build Quality into the Repair » You cannot inspect quality into a repair. Yes, we do need a final QC inspection to catch anything that has been missed, but inspecting at the end is too late. If problems are found, the repair must “go back” to someplace in the shop for correction. “Going back” is an

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COVER STORY » Cycle Time indication of a system failure and is an expensive event. Every shop must have written repair quality standards for each step of the repair process. Example: “All filler to be finished in 150 grit, paint adjacent to repair to be rough feathered in 150 grit. All filler to be straight and free of pin holes.” With that written standard in place, everyone knows what’s acceptable and what’s not. The secret to reducing rework is to have the “internal customers” buy the work from the repair person in front of them. Example: The body technician is the parts department’s internal customer. If the parts order is incomplete or contains damaged or incorrect parts, the body tech should not accept the job until the problems have been resolved. The paint prepper is the body tech’s customer. If we use the quality standard above, if the repair is not

June 2013 | BodyShop Business

straight, contains pinholes or is finished in 80 grit, the paint prepper cannot accept the repair. If an internal customer proceeds with a sub-standard repair, the fault is assigned to them. Example: At final QC, it’s discovered that a fender to door gap is bad and there’s a dent in a repaired and repainted panel. We could blame the body tech for sending a poor repair to paint, but isn’t it the fault of the paint department for accepting and processing a poor repair? Create systems to catch problems early. Fixing something on the first day is much cheaper than fixing it an hour before the car is scheduled to go.

Secret #6: Create a Positive and Motivated Workplace » Make work fun. One manager began his journey to the positive workplace when he noticed that he never said a positive word to anyone. He was too busy

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putting out the daily fires to be nice to his fellow employees! Once he saw that in himself, he simply used a label maker and printed “say something nice today” on a label, which he placed on his computer screen. That reminder forced him to find someone doing something well and praising them for it. Today, he uses several cheap or free ideas to keep the shop positive. Example: one contest he constantly runs is a “catch someone else doing something right” competition. Basically, if you do something above and beyond, you’re given an award statue. But you don’t get to keep it. You have to catch someone else doing something right, and the award is passed along to them. They have to find someone to give the award to, and so on. The award is rotated among the entire team, rewarding people for going “above and beyond.”

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COVER STORY » Cycle Time Find a way to make work fun! There’s good material out there, beginning with Charles Coonradt’s Game of Work. Also, check out Bob Nelson’s 1001 Ways to Reward Employees.

Secret #7: Fix One Thing At a Time » Everyone has problems. Every collision center does some things twice.

So how do you reduce repair cycle time? Cycle time is reduced by fixing one thing at a time. Find an area where cycle time is impacted, correct that issue, then find another area impacting cycle time and fix that one. The process is called “continuous improvement.” You can read a lot on the subject. The process is frequently

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included in lean training and reference books such as Liker’s The Toyota Way. 䡲Step one: Make a list of issues that delay cycle time in your shop. Keep log sheets of problems as they occur. Track these delays for a couple of weeks and you’ll find plenty of reasons production stops in the shop! 䡲Step two: Pick one problem. Look at everything that causes delay and pick one. Maybe it’s a big expensive issue, or perhaps it’s one that’s easy to solve. Just pick one, and only one. 䡲Step three: Determine the root cause of the problem. Simply saying that we don’t hit scheduled delivery dates doesn’t define the root cause. You may have to ask the question “why” five times to find the root cause, referred to as a “5 Why Analysis.” Example: The problem is that “we are not meeting our promise dates.” Why #1: “Why are we not meeting our promise dates?” Answer: “Because we have to color, sand and buff every car.” Why #2: “Why do we have to color, sand and buff every car?” And so on. You may find that on the fifth “Why?” the issue is excessive dirt in the paint caused by poor paint prep work, a dirty booth and a dirty painter. 䡲Step four: Develop several written processes that should solve that one problem. Include the people in your business to determine what the best possible solution may be for your one problem. Remember: People will support what they help to create! Develop solutions that focus on the root cause. In the above example, the solution for missing target delivery dates may be to train and standardize the process for proper prepping of a vehicle, booth maintenance and maintaining a more sanitary environment in which to paint. 䡲Step five: Pick a solution and try it. Implement the solution. Find a way to measure the problems, too, so that you can see if your solution works. So test your solution, and if it works, great! That’s the way we’ll do that from now on. If it doesn’t work, great!

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COVER STORY » Cycle Time At least we found that one didn’t work, so let’s try another! 䡲Step six: When the problem is

solved, write up the solution as a Standard Operating Procedure (SOP). Hint: Keep it simple! Make sure everyone is

on board with the new process. Management must reinforce and discipline the solution until it becomes “the way we do things here.” 䡲Step seven: Pick your next problem, and do it all over again.

Summary » There really isn’t a secret to cycle time reduction. Yes, there are lots of things people in collision centers do to reduce cycle time, but none of those are secrets. The way to reduce repair cycle time is to begin to measure it. Then institute a program of continuous improvement to reduce cycle time, one problem area at a time. Oh yeah, you never get to stop! BSB Hank Nunn, AAM, has worn virtually every hat available in the collision repair industry. From collision shop owner, journey-level technician, seminar facilitator, jobber store owner and regional director, he has done it all. He has been a collision industry speaker and consultant since 1989. He has facilitated seminars for many industry groups and suppliers, frequently speaking at NACE and many other trade association meetings. He has a proven record of providing entertaining and informative management training programs delivered from someone who has really “been there.” Reach him at h_nunn@msn.com or www.hanknunn.com. Circle 109 for Reader Service

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TECHNICAL

The Two Step A little known maneuver called the “two step” can help high-volume painters save time and energy. By Tom Ferry here’s a little known tip that I would like to pass down to painters who might have never heard about it. It concerns how to isolate adjacent panels from sealer overspray when blending into them. I call it the “two step.” The two step was passed down to me from another painter at the Carcoa franchise I worked at in the mid-1980s in Los Angeles, where I was painting up to eight cars a day. He had been painting six to eight cars a day for three years at the franchise, so needless to say he had the two step down pat. When painting that many cars, you have to make the task as easy as possible with minimal movements around the vehicle, and that’s what the two step allows you to do. Boy, the maskers were fast, too; one guy had worked there for five years masking cars. It wasn’t accurate by any means, but heck – it was only $129 for a complete and only $250 for a complete color change.

The paint was synthetic enamel, so it was very glossy but could only hold up to the sun for a couple years before starting to disintegrate. The used car dealers were our biggest customers back then. I was surprised they gave us Cadillacs, Porsches and other expensive cars to paint, but the price was right. The booth had another set of doors you drove through into the bake booth, then you opened the entrance doors and had five more cars sitting there, masked off and ready to paint. Argh! I don’t miss those days, but all that high volume work gave me a lot of experience.

The Two Step » First, I jambed out the used doors on the vehicle. I had to fix some dings and primer and block them, otherwise they would have already been sealed and basecoated on the outside and there would have been no reason to seal them on the exterior. Before I masked off the quarter panel and front fender, I prepped them to blend and sprayed adhesion

promoter on them and the surrounding areas. I also had to paint the door jambs the day before as the center pillar had to be pulled and the doors fitted a couple times. Some painters shuffle around like an old rock star on stage when there’s no need to walk back and forth. The photos below show how I keep my left foot planted in the same position and, by taking just two steps, I increase my reach so I can cover 10 feet with each movement back and forth. This two-step method saves a lot of energy if you do a lot of painting all day long. If I hadn’t masked off the primed and blocked doors, the sealer would have traveled to the top of the fender and you would have had to paint over it and then have a perfect butt match with the hood. I sealed the doors, baked the vehicle, then put on color coats till I got good coverage before I removed the paper from the fender and quarter. I saw that my match was very close, which was good, so I proceeded to do my last four coats, blending a bit further each time. I like to think that most people in this industry pass on the tips they get from others, just like I’m doing here. My best to all the painters out there! BSB Tom Ferry is the head painter at Ketchikan Autobody and Glass in Ketchikan, Alaska. He can be reached at tomferry@gci.net.

From this position (1), I can take one step left (2) and then one step back to the right, keeping my left foot planted. This allows me to cover 10 feet with each movement back and forth. Notice how the hose stays on the outside of my left leg.

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TECHNICAL

Do You Duplicate OE...

Or Not?

Photo © General Motors

Duplicating what the OE factory did during assembly isn’t as simple as it seems…because not all OE-recommended procedures duplicate the factory build process.

shop has decisions to make every day. One of those decisions is when and where to follow manufacturer guidelines on a damaged vehicle while determining a repair plan. Following all the manufacturer guidelines on that vehicle seems simple enough – just duplicate what the factory did during assembly, right? But it’s not as simple as one would hope. To know when to duplicate and when not to becomes an issue of knowing what is needed. Not all repair procedures duplicate the factory build process. Adding to the problem is that some shops choose not to follow vehicle manufacturer guidelines. In some cases, shops can’t due to equipment and/or training issues.

By Mitch Becker

A Question and Answer » When a vehicle comes into a shop and is presented to the technician for the structural and/or body repair, a question normally forms in his mind: How am I going to do this? That question may have many different answers. The variables sometimes seem limitless. The answers will vary with the way the estimate is written, the training and ability of the technician, and the capabilities and resources of the shop. The final result must be a vehicle correctly repaired to meet all 48

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TECHNICAL » Do You Duplicate? structural and safety requirements that were designed into the vehicle. And it has to look perfect. Everyone can say “just duplicate what the factory did during assembly.” But the problem may be that the build process at the factory may not be the correct repair procedure. Looking up recommended repair procedures becomes more important with the change in designs.

Look It Up » Look into the decision on the estimate. First, all the damage needs to be addressed. The industry mentality has changed in the last few years to where shops now realize that addressing hidden damage as soon as possible is important. We as an industry have seen the value in doing the disassembly first to see all the damage, and this has improved cycle time dramatically.

June 2013 | BodyShop Business

Shops that have pulled the trigger and invested in Squeeze Type Resistance Spot Welders (STRSW) have found that it’s a worthwhile venture.

What happens next is critical to the proper repair of the vehicle. To write an accurate estimate, the proper repair procedure must be

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looked up. In the repair industry, we have so many rules and guidelines we expect estimators to follow. These guidelines involve how we

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TECHNICAL » Do You Duplicate? write and download information for the insurance companies. It doesn’t help that many insurance company guidelines are different in how parts are looked up, used and entered. These duties are time consuming for the estimator. The practice of writing the estimate and letting the technician look up the procedures

can allow for the cost of repairs not matching the estimate. I know time is something we all never seem to have enough of, especially for estimators. The truth is, this process could be costing money to a shop and posing a liability. Granted, some repairs, like replacing a bumper cover, are straightfor-

ward, and many estimators have experience in knowing what is the right procedure. But what about replacing a B-pillar reinforcement? Is that so straightforward? We need to realize that automakers are changing the designs faster than in the past. A procedure from one year may not apply to the following year’s model. This is evident when you attend training classes and see that the amounts of HSS and UHSS are increased every year. The body format may be the same, but the structure is changing. A damaged 2007 vehicle and the same 2008 vehicle with similar damage may have different sectioning procedures due to increased structural enhancements. Without looking up procedures, how does an accurate estimate get written? The hidden cost of not looking up the procedures during estimating is that now a technician will have to look them up. When a technician has to look up procedures, he’s not working on vehicles. That alone costs a shop money. As a whole, a technician and a shop are producing revenue when the technician has his or her hands on the vehicle being repaired.

Factory vs. Shop » Most estimating systems are pretty good at putting all the pricing and labor into the repairs for estimate accuracy. In some cases, the repair procedure does not duplicate what the factory used during assembly. Hopefully, these procedures are passed on to the technician to follow and correctly repair the damage according to manufacturer specs. For aluminum intensive vehicles, we’ve seen rivet bonding being used in place of welding as a repair. On the new Cadillac STS, we’ve seen that the roof needs to be adhesively bonded instead of MIG brazed. These are changes in recommended repair procedures as the factory can do some procedures that the body shop can’t. Other procedures can be duplicated Circle 52 for Reader Service

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TECHNICAL » Do You Duplicate? in the shops, but it takes training, equipment and dedication – which may include considerable expenses. Welding would be a first consideration.

Spot Welding » Does the shop have the ability to duplicate factory welds? Investing in a squeeze type resistance spot welder (STRSW) is a big decision. Shops that have pulled the trigger and made that

leap have found that it’s a worthwhile venture. Compared to MIG welding, the time and labor saved makes a considerable difference. In many shops, the difference in production can be measured immediately. Some welders claim to be factory welders or manufacturerrecommended, besides being able to duplicate the strength and look of the weld and the ease of opera-

tion. Spot welders also reduce the Heat Affect Zone (HAZ) that may damage steels or create corrosion hot spots. Another feature of STRSW machines is the ability to duplicate corrosion protection. The use of weld bonding by many manufacturers gives increased vehicle rigidity and corrosion protection along with welds, which reduces many of the creaks, pops and groans of vehicles while driving. To not duplicate this procedure can increase the possibility of a warranty issue on corrosion (costing the shop money) or an unhappy customer due to increased noise while driving (costing the shop its reputation). It’s surprising how many shops don’t duplicate this process. It takes training and some time, but the quality of the repair outweighs everything else. Once a technician gets proficient at weld bonding, the time is negligible. Some things are difficult at best to duplicate. Rock chip coatings on some vehicles continue to be a challenge. Supply companies are striving to find better ideas. One innovation that has recently come out is a file belt sander that allows even the strongest steel spot welds to be removed quickly, easily and cost effectively. The days of buying large quantities of expensive drill bits may be coming to an end. With this tool, you can grind the welds from the backside of a salvage panel and weld bond the panel much faster and easier than before. This allows a shop to duplicate a procedure even with salvage parts. These types of innovations every day improve a shop’s ability to duplicate a vehicle manufacturer ’s build process. But we have a long way to go.

Get on the Same Page » To duplicate or follow the procedures from the vehicle manufacturer is what we do to give the customer a safe and quality repair. Knowing if Circle 54 for Reader Service

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TECHNICAL » Do You Duplicate? we should not duplicate and use a different procedure recommended by vehicle manufacturers is also what we as professionals need to know for the same result. Whether you use vehicle manufacturer websites or repair information companies to look up the procedures, make sure estimators and technicians are on the same page. Follow through with technicians to make sure they understand why. Training as to why a procedure should be used is readily available through I-CAR and vendors. This saves time and money for all but also keeps a shop’s reputation of the highest standard. To not follow procedures or to not duplicate when is possible is a business decision that could cost a technician and shop. In a dream world, we could do it all. In our world, we must make decisions. Follow procedures and duplicate where it’s possible. To make a decision not to do so because we don’t think it’s necessary shortchanges our customers. BSB Mitch Becker is a technical instructor for ABRA Auto Body & Glass. Contact him at (763) 585-6411 or mbecker@abraauto.com.

In some vehicles, adhesive bonding is now being recommended over MIG brazing.

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June 2013 | BodyShop Business

Itâ&#x20AC;&#x2122;s a Waterborne/Low-VOC World A Special Section to BodyShop Business www.bodyshopbusiness.com 57

WATERBORNE

Doing Their Part The body shop at MercedesBenz Manhattan looks at using waterborne paint as doing their part to help the environment – and improve their employees’ health. By Jason Stahl dam Rowley admits he hasn’t been able to make the leap yet from a normal vehicle to an electric Prius. But that doesn’t mean he’s anti-environment. In fact, he does his part to save the environment every day when he

goes to work as the fixed operations manager at Mercedes-Benz Manhattan, a dealer body shop that was one of the first in its area to switch from solvent-based paint to waterborne in September 2010. They wanted to use the same paint the automakers were using in their factories, and being in the Meadowlands (a protected area), they also felt an environmental responsibility to make the change.

Mercedes-Benz Manhattan Location: North Bergen, N.J. Established: 1981 Square Footage: 30,000 Owner: MBUSA No. of employees: 10 (4 estimators, 1 production manager, 20 body/paint techs, 1 detailer) Repair Volume/No. of Cars Per Month: 300 Average Repair Cost: $3,400 DRPs: Geico, Allstate, Chubb, State Farm

Behind the Bays Estimating System: CCC One Management System: CCC One/ADP Spraybooth: 2 GFS, 1 Blowtherm Lifts: 7 Rotary Measuring/Dimensioning System: Celette and Car-O-Liner

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Welding Equipment: Weilander Schill, Pro Spot, Miller Paint mixing system: PPG Paint: PPG Future Equipment Purchases: Just installed 4-bay prep deck, third booth, Pro Spot welder

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WATERBORNE » Doing Their Part “Everyone has to do their bit,” says Rowley. “If everyone does a little, that makes a big difference.” One of the differences it has made is making his employees feel better about their work environment and their personal health. “Some stuff shops used for years

and years was pretty potent, so there were lots of masks and breathing apparatuses,” Rowley says. “Those obviously don’t go away, but it’s just much nicer if you know your guys are handling a much safer product.” Health benefits are one thing,

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June 2013 | BodyShop Business

but if painters aren’t convinced that changing all that they know will result in better quality jobs and the same or better productivity, they most likely will never buy in. Fortunately, Rowley didn’t have to fight too many of those battles. “If you have the right guy at the right place and work with them, then obviously what can become a major issue becomes a minor issue,” he says. “We were lucky in that our two guys are very proactive and fairly young and have a lot of experience but are not too stuck in their ways and are up to trying something new. If it’s new, they enjoy playing with it to see what’s better. Plus, we had really good support from our paint manufacturer and supplier.” That is one of the key differences Rowley, who is from England, saw in how Europeans transitioned to waterborne versus Americans. Whereas in Europe the paint manufacturer was the only entity providing training support to a shop, in the U.S. a shop is getting support from two entities: the jobber and the paint manufacturer. “[In the U.S.] you have a middle guy and you need that partner to be on the same page as you as much as the manufacturer,” Rowley says. “If you have a good partnership with the jobber and manufacturer, things will come together.” Rowley says the support his shop received was “more than adequate” due to the “seamless” partnership between the paint manufacturer and the jobber, making the transition to waterborne simple and easy. “If you have really good support and good trainers who your guys trust who work with them and don’t just give them a spec sheet and a 20-minute lesson, then the transition is a piece of cake,” says Rowley. “When the trainers come in for a whole week and work alongside your guys and even paint

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WATERBORNE » Doing Their Part When customers drive by Mercedes-Benz Manhattan, they will now not just think of professionalism but the shop’s green efforts.

a car or two, when they see that they’ll lead them halfway and also that they can paint as well, that’s what makes a difference.” What also makes a difference,

June 2013 | BodyShop Business

Rowley says, is an employer that is fully committed and willing to dedicate whatever resources it takes to make the switch. “Hopefully the employer wouldn’t

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make everyone change unless they had everything ready,” he says. “If you’re not going to invest in the right equipment and give your employees everything they need, then you will have an uphill battle.” Speaking of equipment, Rowley says he did not have to retrofit any of his spraybooths as they were fairly new and designed for waterborne. “If you had old ovens, you looked at how fast they could get up to temperature and their efficiency in creating heat,” he says. “Nowadays, you buy an oven based on how fast it cycles air.” Rowley says his team does use

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WATERBORNE » Doing Their Part a few hand dryers now and again for additional airflow to odd, hardto-reach places. Measuring productivity gains has been a little tricky, admits Rowley, in part because the spraybooths represent the bottleneck in the shop. He equates it to pouring water through

a funnel: unless you open the spout up, the water won’t go through any faster no matter how big the top of the funnel is. With that said, he says flashoff times are better so the total time has decreased. The other complicating factor is the current state of the collision industry.

“The industry at the moment isn’t ‘flat out,’ so it’s one of those things where we’re definitely more efficient per job but we’re not busting out the door with work to be able to accurately measure everything,” Rowley says. “It may only be five to six minutes per car in the whole paint process, but that adds up.” Rowley believes flash time will improve even more after they install a nitrogen system that claims to make paint land essentially dry and promises a transfer rate of more than 90 percent.

“Everyone has to do their bit. If everyone does a little, that makes a big difference.” —Adam Rowley, fixed operations manager, Mercedes-Benz Manhattan

Would Rowley’s painters go back to solvent-based paints if given the choice? Rowley asserts that the answer is a resounding no. Proof is that he let them test all the old and new versions of basecoat, primer, clear, etc. Seven people in the paint department got to vote four to five times each based on the number of products tested. Out of 36 votes, 35 were in favor of the new product.

Conclusion » “Basically, depending on your size, you have to reduce your VOC emissions by law,” says Rowley. “Plus, you morally should be doing it. You have a moral obligation to the area in which you operate and you presumably live near. You also have a moral obligation to your employees to keep things as healthy as possible. If you have a choice of two products and one is healthier than the other, why would you not choose it? Whether it’s for health reasons, environmental reasons or business reasons, it’s the right thing to do.” BSB Circle 64 for Reader Service

June 2013 | BodyShop Business

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WATERBORNE

Beating the Heat Champion’s Collision Center was skeptical that waterborne would work in humid Houston, Texas. But four years after the switch, they’re ahead of the curve and running smoothly. By Gina Kuzmick ouston, Texas, is one of the most humid cities in America. With an average relative humidity of almost 80 percent year-round, the great outdoors feels more like a sauna than fresh air. One would assume that water-based paint would be ill suited for this sort of environment, but Brandon

Gary, general manager of Champion’s Collision Center, disproves this expectation. His shop was the first in Texas to make the switch from solvent to waterborne through Sherwin-Williams back in 2009, and he hasn’t looked back since. “It was one of those things where everyone knew it was coming,” said Gary. “I told my staff, ‘This is something that we’re not going to have a choice in [eventually], so we might as well bite the bullet and be done with it.”

Champion’s Collision Center Location: Houston, Texas Year Established: 1930 Square Footage: 20,000 Owner: Brandon Gary Repair Volume/No. of Cars Per Month: 265+ cars per month Average Repair Cost: $1,500 DRPs: Five No. of employees: 20

Behind the Bays Estimating System: Mitchell, CCC ONE Management System: Summit Spraybooth: UniCare Lifts: Three Measuring/Dimensioning System: Spanesi

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Welding Equipment: Pro Spot Paint Mixing System: Sherwin-Williams Paint: Sherwin-Williams AWX system Future Equipment Purchases: Mega-rack, 360 frame rack

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WATERBORNE » Beating the Heat Like many longtime collision repair veterans, Gary’s team of painters was a little reluctant to the idea of change initially. But they took it upon themselves to do their homework and learn as much about waterborne as they could. YouTube was a primary resource for learning; his painters regularly looked up video clips about water-based paint and let the information sink in. “They really started studying it before we even implemented it,” he said. When switching to waterborne, many shops face the task of purchasing new equipment or retrofitting their booths in order to accommodate the change. This wasn’t the case with Champion’s, as Gary says he didn’t even have to retrofit the shop’s UniCure spraybooth. Houston’s high humidity index

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isn’t something to be ignored, so Gary took the necessary steps to make the transition process as feasible and easy as possible. He installed venturi blowers and dryers to speed up the drying process., as well as a gauge to track the humidity in the shop. Ultimately, it took about three to six months for the painters to become fully acclimated to the paint, but in the end, Gary says painting and drying time has been about the same as it was with solvent.“These painters had been spraying solventbased paint for so long that they knew all the tricks of the trade,” he said. “Water-based is totally different. You have to go about it a totally different way.”

The “Green” Appeal » The first and most obvious benefit to going waterborne is that it’s an environmentally friendly alternative to solvent-borne paint. But “going green” doesn’t just make Mother Nature happy — it also makes businesses more appealing to work with. Gary saw the switch as an opportunity to better market his business to insurance carriers. Jumping on that idea, he decided to host an educational session at his shop for DRPs and other insurance carriers about the benefits of water-based paint. He invited Sherwin-Williams to come into the shop to lead a class, which was conducted at the paintbooths. “We were spraying base coat in one booth and spraying water-base in the other, so we could show them the difference in drying time, everything across the board,” said Gary. After giving hands-on demonstrations of waterborne paint, Gary and the Sherwin-Williams team conducted a roundtable discussion, answering any questions the insurance carriers had about the paint. “I told SherwinWilliams to be honest with them and tell them the good and bad, the pros and cons,” said Gary.

It turns out that Gary’s efforts of pioneering waterborne in Texas rubbed off on the insurance carriers, who eventually began to encourage other shops throughout the state to choose the greener option.

Colorful Options » Another benefit of going waterborne is the plethora of color choices, allowing for better color matching when painting a customer ’s vehicle. “There are a lot more color options and opportunities to better match the vehicle,” said Gary. The PROSPECTOR Color Reference System makes it easy for painters to identify the necessary colors for vehicles, even when the vehicle’s code is unknown. The assortment of colors also allows for some flexibility with color matching, according to Gary. “Basically, if you’re painting a Nissan, there might be a Ford color that’s really close and matches better than a Nissan color,” he said. “The way they’ve arranged their decks gives you every opportunity to match the color of the vehicle without doing a lot of homework or spray-outs.”

Ahead of the Game » Despite having to learn a new technique, Champion Collision’s painters like waterborne just as much or even more than the solvent system. “It dries just as fast,” said Gary. “The paint flashes really quick, so you can actually put tape on the paint and start painting the second color a little quicker than solvent-based in many circumstances.” Aside from the benefits of the paint itself, Gary says that the No. 1 plus of converting to waterborne on his own accord was getting ahead of the game. “Go ahead and get it done before you have to, because the learning curve does take awhile,” he advised. “It’s better to learn it now than when you’re under pressure.” BSB

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WATERBORNE

No Going Back Center Square Motors’ painters wouldn’t go back to solvent if given the choice. And that makes owner Chuck Dietch confident he made the right decision.

any collision repair facilities say that their employees are initially apprehensive when switching from solvent-based paint to waterborne. That was the case with Chuck Dietch, but validation after the switch has come in the form of effusive praise from his crew. “They tell me they would never go back to solvent,” says Dietch, second-generation owner of Center Square Motors in Blue Bell, Pa. “In fact, they say that if they left my shop, they would only go work at another shop if it sprayed water.” Dietch made the switch in September 2011. Not only were his employees dealing with a change to waterborne but also a change in paint brands, so the challenges were plenty. But BASF eased those challenges with training and guidance. “My two main painters went to their three-day school,” Dietch says. “Two weeks later, BASF had people at our shop to help us through it.” Center Square was the first shop in its area to

transition to waterborne. That’s Dietch’s style: to be proactive. “I read about how many shops in California waited to switch till near the compliance date, and as a result the jobbers were overwhelmed and couldn’t sufficiently train the workforce,” says Dietch. “I didn’t want to fall into that trap.” Another one of Dietch’s philosophies is to set yourself up for success. Following that strategy, he had his paint manufacturer visit his shop to evaluate what it might need to assist the transition to waterborne. Based on the evaluation, the shop switched to different airlines and went to a rotary screw compressor for the paint shop for more volume. They also had a dryer developed that would serve the whole paint shop (two downdraft booths and two heated downdraft prep decks), eliminating the need for individual units. “My belief is that if I’m going to do it, I’m going to do it right,” Dietch says. “I believe you should set up things for success, not failure.” Humidity is a concern in Center Square’s region. In fact, the shop was dealing with 90 percent relative humidity already in May, which necessitates using fans to help dry the basecoat. Still, Dietch doesn’t see it as a major problem. “The paint might dry more slowly on humid days, but I don’t hear my guys complaining. They’ve adapted well to different processes and procedures to make things work. Overall, our efficiencies are better, and my profit on materials is better, too, so it has been a win-win.” Center Square Motors’ paint shop has seen an overall increase in efficiencies after switching to waterborne paint.

June 2013 | BodyShop Business

Product

Spotlight

“Waterborne” Has A New Friend...Nitrogen! rofit in your Pocket”...That’s what it’s all about...and where is the biggest bottleneck in the shop? The paint department. And where is the greatest profit potential? Also in the paint department. Painting with nitrogen in place of compressed air will produce shorter cycle times; a deeper luster in your clears; less overspray in the booth; longer filter life; cleaner paint work; and here’s the big one...a Guaranteed 15% minimum reduction in wet material usage! In fact, many shops spraying using nitrogen are seeing material reductions upwards of 20% to 30%!!! The nitrogen (100% moisture free...and that’s very good news for waterborne users fighting humidity problems) atomizes far better than straight compressed air. The result is better coverage with less coats. Visualize paint droplets as BBs (with nitrogen) or golf balls (with compressed air). There are less voids between the BBs than the golf balls...therefore better coverage. You know why an HVLP gun gets better transfer of paint to the

“P

vehicle? The answer is better atomization... Painting with nitrogen is like putting your HVLP gun on steroids... It’s that powerful. So where do you get the nitrogen from? Well, not in a bottle from your gas supplier...actually it’s free...it’s in the air all around us...you’re breathing it as you read this. You see, an air molecule is made up of 78% nitrogen 21% oxygen, some argon and a few other “trace” gases. All you need is a nitrogen “Generator” machine in your shop.

Here’s how it works...Air from your compressor is supplied to the “Nitro 9000” unit and “purified” through our exclusive 5 filter system. It then enters the membrane where the nitrogen is separated from the other gases (a slight “blending” process takes place) and the nitrogen rich “fluid carrier” is sent to the painter through a special air line...It’s that simple!!!

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www.bodyshopbusiness.com 71

WATERBORNE » No Going Back Live plants in the customer reception area add to Center Square Motors’ green theme.

Making such a big change in his company, Dietch was intent on publicizing it to the community at large. An advertising agency he works with distributed a press release, and several local newspapers contacted him, with one actually visiting his shop and interviewing him. Plus, he has a display in the reception area telling customers they’re now

June 2013 | BodyShop Business

“green.” Brochures are also placed in customers’ cars alerting them to the shop’s decision to become environmentally friendly. Dietch is also thrilled that he has a healthier work environment for his employees. “Even though our mixing room was ventilated, you would still smell that solvent smell,” he says. “Now, with water, that smell is nowhere near where it was.” Plus, his painters are telling him that the waterborne product is less tricky than solvent, particularly concerning metallics.

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“You have to use different techniques, but my guys say it’s easier to blend and fill your metallics out. With some solvent metallic colors, you had to really have good technique. But now, for example blending silver across a hood, water is much better and reduces the chance of creating a halo effect or hazing.” The bottom line, Dietch feels, is that shops need to adapt to various changes in the industry or risk becoming extinct. “You can’t do the same old same old,” says Dietch. “If you’re stuck in that mindset, you’ll be left behind. Things change, and maybe not for the better sometimes. But you still need to look into things and see where you need to be and what you need to do, or you’ll be left on the wayside.” BSB

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Guide Reference Quick

The BodyShop Business Quick Reference Guide is a “Yellow Pages” for companies with an online presence that offer products and services specifically designed for the collision repair industry. The directory is broken into two parts:

1. Products by Category starts below A/C Equipment & Supplies Including A/C service equipment, A/C service tools, refrigerant recovery & recycling equipment, leakdetection systems, etc. Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com Babcox Media www.babcox.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Garage Equipment Supply www.geusa.com Gates Corporation www.gates.com Grade A Tools www.gradeatools.com Identifix www.identifix.com Interstate Marketing Corporation www.imcequipment.com Kent Automotive www.kent-automotive.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com NAPA www.napaonline.com Roll Seal, Inc. www.rollseal.net RTI Technologies www.rtitech.com Subaru Of America www.subaru.com The Collision Equipment Group Inc www.cegroup.com

Adhesives Including related tools, bonding materials, sealers, etc. See “Plastics & Plastic Repair” for adhesives used on plastic. See “Glass/Windshield Repair & Replacement” for adhesives used on glass.) American Sealants, Inc. www.americansealants.net Auto Body Toolmart www.autobodytoolmart.com Autotron Induction Heating Systems www.autotronheater.com Auveco Products [Auto Vehicle Parts Co.] www.auveco.com Babcox Media www.babcox.com BMW of North America, Inc. www.bmwusa.com Body Supply & Fastener Co. www.bsfco.com BTB Auto Glass & BodyShop Tools www.btbtools.com Central Coast Filter & Supply Co. www.centralcoastfilter.com ChemSpec USA www.chemspecpaint.com Clean Plus cpidivisions.com Crest Industries, Inc. www.crestauto.com Dent Magic Tools www.dentmagictools.com Dominion Sure Seal Ltd. www.dominionsureseal.com E-Z Mix Products www.ezmix.com Equalizer Industries, Inc. www.equalizer.com Evercoat www.evercoat.com EZ Mix www.ezmix.com Hystik Inc. www.hystik.com. International Epoxies & Sealers www.useies.com Intertape Polymer Group www.intertapepolymer.com Kent Automotive www.kent-automotive.com Lord Corporation www.lord.com/fusor Reflex Truck Liners www.langeman.com/Reflex/BSB Rightlook.com, Inc. www.rightlook.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Rust Stop Canada www.ruststop.ca Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Standox www.standoxna.com Total Automotive, Inc. www.totalauto.com Transtar Autobody Technologies www.tat-co.com

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2. Alphabetical Company Listing, pg. 92

Advertising & Marketing Services See “Management & Financial Services” for CSI services. Auto Watch www.autowatch.com Automotive Computer Solutions, Inc. www.shopprobe.com Axis Capital, Inc. www.axiscapitalinc.com Customer Research, Inc. www.CustomerResearch.com Lone Star Software (Alliance) www.eztraker.com Optima Automotive www.optimaautomotive.com PreFab Ads www.prefabads.com Rightlook.com, Inc. www.rightlook.com Standox www.standoxna.com Summit Software and Marketing Solutions www.summitsoftwaresolutions.com SureCritic www.SureCritic.com Vision Group Investments www.bizelaunch.com

Air Supply Systems Air makeup units, compressors, hoods, masks, hoses, filters, etc. A.J. Dralle, Inc. www.ajdralle.net AFC Finishing Systems www.afc-ca.com Air Filtration Co., Inc. www.afcfilters.com Anest Iwata USA, Inc. www.anestiwata.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com BendPak, Inc. www.bendpak.com Blowtherm Spa www.blowtherm-usa.com Body Supply & Fastener Co. www.bsfco.com California Pulse Inc www.californiapulse.com Champion Pneumatic www.championpneumatic.com Col-Met Auto Direct www.colmetautodirect.com Collision Center Design LLC www.collisioncenterdesign.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com FS-Curtis www.fscurtis.com Garage Equipment Supply www.geusa.com GfG Instrumentation www.gfg-inc.com Grade A Tools www.gradeatools.com Hydrovane Compressors www.hydrovaneproducts.com Identifix www.identifix.com Ingersoll-Rand www.ir.com International Epoxies & Sealers www.useies.com Island Clean Air Inc. www.islandcleanair.com Kaeser Compressors, Inc. www.kaeser.com Kent Automotive www.kent-automotive.com Marathon Spray Booths & Finishing Systems www.marathonspraybooths.com Martech Services Company www.breathingsystems.com Mattei Compressors www.matteicomp.com Motor Guard Corporation www.motorguard.com NAPA www.napaonline.com Pro-Tek Spray Equipment www.pro-teksprayequipment.com Quality Finish Services www.qualityfinishservices.com Reading Technologies, Inc. www.driair.com Safety Regulation Strategies, Inc. www.safetyregulations.com SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com

SodaBlast Systems www.sbsllc.com Sullivan-Palatek www.sullivanpalatek.com The Collision Equipment Group Inc www.cegroup.com Tsunami Compressed Air Solutions www.tsunami.us.com UniCure Spraybooths www.spraybooths.com Viskon-Aire www.viskon-aire.com Walcom USA www.walcom-usa.com Walmec North America www.walmecna.com

Bedliners & Bedliner Franchises/Dealerships American Sealants, Inc. www.americansealants.net ArmorThane www.armorthane.com Auto Body Toolmart wwwautobodytoolmart.com Autotron Induction Heating Systems www.autotronheater.com Axis Capital, Inc. www.axiscapitalinc.com Body Supply & Fastener Co. www.bsfco.com Diamond Liners, Inc. www.diamondliners.com Dominion Sure Seal Ltd. www.dominionsureseal.com EZ Mix www.ezmix.com Fabick Protective Coatings www.fabick.com Gatorhyde/Chemline, Inc. www.gatorhyde.com International Epoxies & Sealers www.useies.com Langeman Mfg. Ltd. www.langeman.com MARS International www.globalmars.net Perma-Coat www.perma-coat.net Qwikliner www.qwikliner.com Reflex Truck Liners www.langeman.com/Reflex/BSB Rust Stop Canada www.ruststop.ca Scorpion Truck Bed Liners www.scorpioncoatings.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Southern Polyurethanes, Inc. www.southernpolyurethanes.com Spray-Lining and Coatings www.spray-lining.com Turbo Liner, Inc. www.turboliner.com U.S. Chemical and Plastics www.uschem.com Ultimate Linings www.ultimatelinings.com Valspar www.valsparrefinish.com Vogel Automotive Coatings www.axiscoatings.com Vortex Sprayliners, Inc. www.vortexsprayliners.com WireTrim Edge Cutting Tape www.wiretrim.com Zolatone Automotive, Industrial & Marine www.zolatoneaim.com

Body Parts & Accessories Including OEM & A/M body parts & kits, bumpers, chassis parts, wipers, moldings, fasteners, clips, wheels, replacement lighting/bulbs, hardware, mirrors, remanufactured wheels, etc. Replacement windshields are listed under “Glass/Windshield Repair & Replacement. 1-800EveryRim - OEM Wheels www.1-800EveryRim.com Aeromotive, Inc. www.aeromotive-inc.com American Honda Motor Co., Inc. www.honda.com Audi www.audi.com Auto Body Toolmart www.autobodytoolmart.com Automotive Recyclers Association www.a-r-a.org Auveco Products [Auto Vehicle Parts Co.] www.auveco.com BMW of North America, Inc. www.bmwusa.com Body Supply & Fastener Co. www.bsfco.com

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PRODUCTS BY CATEGORY

Cowles Products www.cowlesproducts.com Diamond Standard Brand Safety Parts www.diamondstandardparts.com Disco Automotive Hardware www.discoautomotive.com Eurovac Inc. www.eurovac.com Fastening Systems International www.fsirivet.com Fey Automotive Products, Inc. www.feyautomotive.com General Motors www.goodwrench.com Gordon Auto Body Parts www.gordon.com.tw Greenleaf Auto Recyclers www.greenleafauto.com Henry’s Automotive Warehouse www.henrysautomotivewarehouse.com Kent Automotive www.kent-automotive.com Keystone Restyling Products Inc. www.keystonerestyling.com Kia Motors America www.kia.com Light Up Customs, LLC www.lightupcustoms.com MARS International www.globalmars.net Maxzone Depo Auto Parts Corp. www.maxzone.com Mercedes-Benz www.mbusa.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com NAPA www.napaonline.com Nissan North America, Inc. www.nissan4parts.com PDQTools.com www.pdqtools.com Peacock Laboratories www.pchrome.com Perfect Fit Group www.perfectfitgroup.com QCSA Auto Auctions www.qcsa.com RealParts.com www.realparts.com Reflexxion Automotive Products, LLC www.reflexxion.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Sharpline Converting, Inc. www.prostripe.com Subaru Of America www.subaru.com Suncoast Creations www.suncoastcreations.com Total Automotive, Inc. www.totalauto.com TYC/Genera Corporation www.genera.com United Recyclers Group, LLC www.u-r-g.com Volkswagen of America, Inc. www.vw.com Volvo Cars Of North America LLC www.volvocars.com Westin Automotive Products www.westinautomotive.com Wheel Collision Center www.wheelcollision.com

Car Rental Enterprise Rent A Car www.enterpriseremarketing.com Hertz www.hertz.com Lancer Insurance Company www.lancerinsurance.com/autorepair.htm Lone Star Software (Alliance) www.eztraker.com The Collision Equipment Group Inc www.cegroup.com

Clean Air/Shop Environment Including air-drying systems; vacuum equipment/ vacuum systems; dust-collection, fume-collection & extraction systems; related turbines; desiccant dryers; etc. A.J. Dralle, Inc. www.ajdralle.net AFC Finishing Systems www.afc-ca.com Air Filtration Co., Inc. www.afcfilters.com AirFlow Technology, Inc. www.airflowtechnology.com Andreae Team Inc. www.andreaefilters.com Anest Iwata USA, Inc. www.anestiwata.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com Clean Shop www.cleanshopmfg.com Collision Center Design LLC www.collisioncenterdesign.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com DeVilbiss Automotive Refinishing www.autorefinishdevilbiss.com Filco Inc. - Termomeccanica North America www.filcoinc.com FS-Curtis www.fscurtis.com Garage Equipment Supply www.geusa.com Hutchins Manufacturing Company www.hutchinsmfg.com Hydrovane Compressors www.hydrovaneproducts.com Ingersoll-Rand www.ir.com Island Clean Air Inc. www.islandcleanair.com Kaeser Compressors, Inc. www.kaeser.com Karajen Corp./BoothBox www.karajencorp.com La-Man Corporation www.laman.com

June 2013 | BodyShop Business

Marathon Spray Booths & Finishing Systems www.marathonspraybooths.com Martech Services Company www.breathingsystems.com Metalray www.metalray.com Microflex Corporation www.microflex.com Motor Guard Corporation www.motorguard.com Mytee Products, Inc. www.mytee.com NAPA www.napaonline.com Nilfisk-Alto www.nilfiskcfm.com Northern Air Corporation www.pollutionfighter.com Pro Tools & Equipment, Inc. www.protools.ws Pro-Tek Spray Equipment www.proteksprayequipment.com Quality Finish Services www.qualityfinishservices.com Reading Technologies, Inc. www.driair.com Roll Seal, Inc. www.rollseal.net RoTOOL www.rotoolvacuumsystems.com S&H Industries www.shindustries.com SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Shop-Pro Equipment www.shop-pro.com SodaBlast Systems www.sbsllc.com Spray-Tech www.spraytech.com The Collision Equipment Group Inc www.cegroup.com U.S. Body Products www.usbodyproducts.com UniRam Corporation www.uniram.com Viskon-Aire www.viskon-aire.com Walcom USA www.walcom-usa.com Walmec North America www.walmecna.com

Cleaning & Recovery Including waste recyclers, hazardous-waste disposal services, solvent-recovery/recycling systems, solvent recycling services, compactors/crushers, parts washers, etc. Andreae Team Inc. www.andreaefilters.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com Becca Inc. www.beccainc.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Col-Met Auto Direct www.colmetautodirect.com Collision Center Design LLC www.collisioncenterdesign.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Dominion Sure Seal Ltd. www.dominionsureseal.com Garage Equipment Supply www.geusa.com Grade A Tools www.gradeatools.com Hedson Technologies www.hedsonna.com Herkules Equipment Corp. www.herkules.us Metalray www.metalray.com Microflex Corporation www.microflex.com NexGen Enviro Systems, Inc. www.nexgenenviro.com Nilfisk-Alto www.nilfiskcfm.com Omega Recycling Technologies www.omegasystems.ca Persyst Enterprises Inc. www.solvent-recycler.com Pro-Tek Spray Equipment www.proteksprayequipment.com PSR, Inc. www.psr-recycling.com Quality Finish Services www.qualityfinishservices.com RBL Products, Inc. www.rblproducts.com Rust Stop Canada www.ruststop.ca SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Solvent Kleene, Inc. www.solventkleene.com UniCure Spraybooths www.spraybooths.com UniRam Corporation www.uniram.com Wizards Products www.wizardsproducts.com

Cleanup Products Including wipes, towels, washroom supplies, and hand-care products. AirFlow Technology, Inc. www.airflowtechnology.com Auto Body Toolmart www.autobodytoolmart.com Body Supply & Fastener Co. www.bsfco.com Carborundum www.carborundumabrasives.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Clean Plus www.cpidivisions.com Datco International, Inc. www.datco.com Dominion Sure Seal Ltd. www.dominionsureseal.com E-Z Mix Products www.ezmix.com Eppco Enterprises, Inc. www.eppco.net

EZ Mix www.ezmix.com Farecla Inc. www.fareclainc.com Franmar Chemical, Inc. www.franmar.com Hi-Tech Industries www.hi-techindustries.com International Epoxies & Sealers www.useies.com Kent Automotive www.kent-automotive.com Klean-Strip Automotive www.kleanstripauto.com Mercantile Development, Inc. [MDI] www.mdiwipers.com Merfin Systems, Inc. www.merfin.com Microflex Corporation www.microflex.com NAPA www.napaonline.com Rightlook.com, Inc. www.rightlook.com Rust Stop Canada www.ruststop.ca S.M. Arnold, Inc. www.smarnoldinc.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Spies Hecker www.spiesheckerusa.com Sprayway, Inc. www.spraywayinc.com Trimaco, LLC www.trimaco.com U.S. Chemical and Plastics www.uschem.com

Clothing Including knee pads, T-shirts, uniforms, etc. For safety-related clothing, see “Spraybooths, Prep Stations & Related Equipment” and “Welding Equipment & Products.” Automotive International, Inc. http://www.valugard.net/ Auveco Products [Auto Vehicle Parts Co.] www.auveco.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Cintas Corp. www.cintas.com Collision Services www.collisionservices.com E-Z Mix Products www.ezmix.com EMM America, Inc. www.emmamerica.com EZ Mix www.ezmix.com FBS Distribution Co., Inc. www.fbs-online.com G.L. Enterprises www.glenterprises.biz International Epoxies & Sealers www.useies.com Mattei Compressors www.matteicomp.com Rightlook.com, Inc. www.rightlook.com S&H Industries www.shindustries.com SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Shoot Suit Inc. www.shootsuit.com Standox www.standoxna.com

Compressed Air Systems Air compressors, air hoses and accessories, air regulators, filters and compressed air treatment systems. A.J. Dralle, Inc. www.ajdralle.net Anest Iwata USA, Inc. www.anestiwata.com Atlas Copco Compressors Inc. www.atlascopco.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com BendPak, Inc. www.bendpak.com Boge America, Inc. www.boge.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Champion Pneumatic www.championpneumatic.com Col-Met Auto Direct www.colmetautodirect.com Collision Center Design LLC www.collisioncenterdesign.com Collision Equipment Group, Inc. www.cegroup.com Filco Inc. - Termomeccanica North America www.filcoinc.com FS-Curtis www.fscurtis.com Garage Equipment Supply www.geusa.com GfG Instrumentation www.gfg-inc.com Hydrovane Compressors www.hydrovaneproducts.com Ingersoll-Rand www.ir.com Kaeser Compressors, Inc. www.kaeser.com La-Man Corporation www.laman.com Marathon Spray Booths & Finishing Systems www.marathonspraybooths.com Martech Services Company www.breathingsystems.com Mattei Compressors www.matteicomp.com Motor Guard Corporation www.motorguard.com Mytee Products, Inc. www.mytee.com NAPA www.napaonline.com Powder-X Coating Systems www.powderx.com Pro-Tek Spray Equipment www.pro-teksprayequipment.com Quality Finish Services www.qualityfinishservices.com

Product

Spotlight Repair Procedure Data From Major OEMs Is Just A Few Mouse Clicks Away CCC ONE™ Repair Methods Integrates Repair Procedures with Estimating

he popularity of hybrids and the growing use data, when and where it’s required. Compliance with of technology and sophisticated materials in DRP partner and regulatory guidelines for repairers vehicle manufacturing have made the repair is a snap. process more complex and specialized. New and updated repair procedures are published regularly CCC ONE Repair Methods offers: to account for manufacturing advancements, yet keep● Automated indicators tell a repairer when OEM ing up with these changes can feel like a full time job. data is available and the type of data it is. When looking up a repair procedure today, repairers ● Bookmarking features allow repairers to flag are on virtual scavenger hunt, pulling bits of repair relevant data for future reference and for future data from multiple, unconnected systems, databases users so technicians are automatically prompted and manuals. This is time-consuming and can lead to to review data when they clock into a job. rekeying errors and errors in pulling the wrong infor● As part of the CCC ONE® hosted model, data is mation needed for a specific repair. These errors are updated online, keeping information current and costly – to the bottom line, to the shop’s reputation ready to use without the need for manual CD and to a relationship with a DRP partner. and DVD updates. ● Information and procedure details are available CCC ONE™ Repair Methods – Repair Data to solve any repair.

Where You Need CCC is able to offer CCC ONE™ Repair Methods, a fully integrated automotive shop software solution that embeds repair procedures data from major OEMs into its CCC ONE™ Estimating. Now, all of the procedure information you need is available when the estimate is being written and when the repair is being done. By offering visual cues and prompts, repairers and technicians are alerted when OEM information is available or needed for a job. And CCC ONE Repair Methods helps guide repairers in the use of OEM

To learn more about CCC ONE Repair Methods and to start your free 30-day trial, please contact your account manager or visit: www.ccc-one.com/repairmethods

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PRODUCTS BY CATEGORY

Quincy Compressor www.quincycompressor.com R.S. Finishing Systems Inc. www.rsfinishing.com Reading Technologies, Inc. www.driair.com Rightlook.com, Inc. www.rightlook.com Rotary Lift www.rotarylift.com S&G Tool Aid Corp. www.toolaid.com S&H Industries www.shindustries.com SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com SodaBlast Systems www.sbsllc.com Sullivan-Palatek www.sullivanpalatek.com The Collision Equipment Group Inc www.cegroup.com Total Automotive, Inc. www.totalauto.com Toyota Motor Sales U.S.A. www.toyotapartsandservice.com Trade Associates Inc. www.dura-block.com Tsunami Compressed Air Solutions www.tsunami.us.com UniCure Spraybooths www.spraybooths.com Viskon-Aire www.viskon-aire.com Walcom USA www.walcom-usa.com Walmec North America www.walmecna.com

Computerized Office & Information Systems Computerized estimating systems, management systems, paint & materials invoicing, computerized formula retrieval, digital imaging, technical service information systems, computer hardware/software, etc. Airbag Solutions www.airbagsolutions.com ALLDATA LLC www.alldata.com AudaExplore www.audatex.us Auto Watch www.autowatch.com Automotive Computer Solutions, Inc. www.shopprobe.com Auveco Products [Auto Vehicle Parts Co.] www.auveco.com Axis Capital, Inc. www.axiscapitalinc.com CCC Information Services, Inc. www.cccis.com Correct Collect LLC www.correctcollect.com

Crash-writeR [Applied Computer Resources] www.crash-writer.com/bsbweb CSi Complete www.csicomplete.com Grade A Tools www.gradeatools.com Identifix www.identifix.com Lone Star Software (Alliance) www.eztraker.com Matrix System Automotive Finishes www.matrixsystem.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com Mettler-Toledo www.mt.com Mitchell International www.mitchell.com Norgate Tech. Inc. www.abwtracker.com PMCLogic www.pmclogic.com PPG Automotive Refinish www.ppgrefinish.com Sartorius Corporation www.sartorius.us Spies Hecker www.spiesheckerusa.com Standox www.standoxna.com Summit Software and Marketing Solutions www.summitsoftwaresolutions.com United Recyclers Group, LLC www.u-r-g.com Web-Est www.web-est.com X-Pert Paint Mixing Systems www.x-pertinc.com

Consolidators Organizations interested in acquiring shops. ABRA Auto Body & Glass www.abraauto.com Caliber Collision Centers www.calibercollision.com Maaco Franchising, Inc. www.maacofranchise.com Sterling Auto Body www.sterlingautobody.com The Boyd Group Inc. www.boydgroup.com VeriFacts Automotive www.verifactsauto.com

Detail Equipment Equipment & tools specifically designed for detail work: waxers, polishers, buffing pads, polishing cloths, etc. Allbrite Car Care Products Inc. www.allbriteusa.com Auto Body Toolmart www.autobodytoolmart.com Automotive International, Inc. www.valugard.net

Axis Capital, Inc. www.axiscapitalinc.com Body Supply & Fastener Co. www.bsfco.com Buff and Shine Mfg. www.buffandshine.com Carborundum www.carborundumabrasives.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Chemicar USA www.chemicar.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Dent Fix Equipment www.dentfix.com Detro Mfg. Inc. www.detromfg.com Dynabrade, Inc. www.dynabrade.com E-Z Mix Products www.ezmix.com Eagle Abrasives, Inc. www.EagleAbrasives.com Fandeli International www.fandeli.com Farecla Inc. www.fareclainc.com FilmTech Automotive, LLC www.filmtechauto.com Flitz International www.flitz.com GlasWeld www.glasweld.com Hi-Tech Industries www.hi-techindustries.com Island Clean Air Inc. www.islandcleanair.com Kent Automotive www.kent-automotive.com Keysco Tools www.shindustries.com Lake Country Mfg. Inc. www.lakecountrymfg.com Meguiarâ&#x20AC;&#x2122;s, Inc. www.meguiars.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com Motor Guard Corporation www.motorguard.com Mytee Products, Inc. www.mytee.com NRD, LLC www.theneutralizerac.com PDQTools.com www.pdqtools.com Precision Valve www.prevalspraygun.com Pro-Tek Spray Equipment www.pro-teksprayequipment.com Rightlook.com, Inc. www.rightlook.com S.M. Arnold, Inc. www.smarnoldinc.com S&H Industries www.shindustries.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Style-Line Corp. Intl. www.soft-sanders.com Sunex Tools www.sunextools.com Symtech Corporation www.symtechcorp.net The Collision Equipment Group Inc www.cegroup.com Transtar Autobody Technologies www.tat-co.com Trimaco, LLC www.trimaco.com Vortex Sprayliners, Inc. www.vortexsprayliners.com Wizards Products www.wizardsproducts.com

Detail Products & Cleaners

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Products specifically designed for detailing, cleaning & paint repair: metal & plastics conditioners, protective coatings, waxes, cleaners, polishes, engine degreasers & cleaners, interior & exterior shampoos, wax & grease removers, compounds, stone-chip repair products, etc. Allbrite Car Care Products Inc. www.allbriteusa.com American Sealants, Inc. www.americansealants.net Armor Auto LLC www.armorcoatusa.com Auto Body Toolmart www.autobodytoolmart.com Autotron Induction Heating Systems www.autotronheater.com BMW of North America, Inc. www.bmwusa.com Body Supply & Fastener Co. www.bsfco.com Buff and Shine Mfg. www.buffandshine.com Car Brite www.carbrite.com Chemicar USA www.chemicar.com ChemSpec USA www.chemspecpaint.com Crystal-Glo Mfg. Corp. www.crystal-glo.com Cumberland Products, Inc. www.cumberlandproductsinc.com Dent Fix Equipment www.dentfix.com Detro Mfg. Inc. www.detromfg.com Dominion Sure Seal Ltd. www.dominionsureseal.com E-Z Mix Products www.ezmix.com Eagle Abrasives, Inc. www.EagleAbrasives.com EMM America, Inc. www.emmamerica.com Evercoat www.evercoat.com EZ Mix www.ezmix.com Farecla Inc. www.fareclainc.com FilmTech Automotive, LLC www.filmtechauto.com Flitz International www.flitz.com GlasWeld www.glasweld.com Hi-Tech Industries www.hi-techindustries.com International Epoxies & Sealers www.useies.com Kardol Quality Products www.kardol.com Kent Automotive www.kent-automotive.com Klean-Strip Automotive www.kleanstripauto.com Lake Country Mfg. Inc. www.lakecountrymfg.com Logicar Inc. www.automotiveartpaints.com

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PRODUCTS BY CATEGORY

Lord Corporation www.lord.com/fusor Maaco Franchising, Inc. www.maacofranchise.com MARS International www.globalmars.net Matrix System Automotive Finishes www.matrixsystem.com Meguiarâ&#x20AC;&#x2122;s, Inc. www.meguiars.com Menzerna USA www.menzernausa.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com Metalray www.metalray.com Mytee Products, Inc. www.mytee.com NAPA www.napaonline.com Noxudol www.noxudol.com NRD, LLC www.theneutralizerac.com PDQTools.com www.pdqtools.com PPG Automotive Refinish www.ppgrefinish.com Precision Valve www.prevalspraygun.com Presta Products www.prestaproducts.com Pro Tech Polymer Products, Ltd. www.prestopro.com Rapid Tac Inc. www.rapidtac.com Rightlook.com, Inc. www.rightlook.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Rust Stop Canada www.ruststop.ca S.M. Arnold, Inc. www.smarnoldinc.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com SILVER SAILS AUTOMOTIVE www.silversails-paints.com SodaBlast Systems www.sbsllc.com Solvent Kleene, Inc. www.solventkleene.com Sprayway, Inc. www.spraywayinc.com Standox www.standoxna.com STARCKE Abrasives USA, Inc. www.starckeusa.com Style-Line Corp. Intl. www.soft-sanders.com Subaru Of America www.subaru.com Trade Associates Inc. www.dura-block.com Vortex Sprayliners, Inc. www.vortexsprayliners.com Wizards Products www.wizardsproducts.com

Dimension/Measuring Including related tools & equipment, vehicle dimension books, etc. Auto Body Toolmart www.autobodytoolmart.com Autorobot Finland Oy www.autorobot.com Buske LLC www.buskellc.com Car Bench North America www.carbenchna.com Car-O-Liner Company www.car-o-liner.com Cebotech, Inc. www.cebotechusa.com Celette Inc. www.celette2013.com Chief Automotive www.chiefautomotive.com CJJ Inc. www.staraliner.com Col-Met Auto Direct www.colmetautodirect.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Data Welder Inc. www.datawelder.com Dent Fix Equipment www.dentfix.com EZ Mix www.ezmix.com Filco Inc. - Termomeccanica North America www.filcoinc.com Grade A Tools www.gradeatools.com Killer Tools & Equipment Corp. www.killertools.com Kings Products Inc. www.bodypull.com Metal Works 360 Inc. www.metalworks360.com Mettler-Toledo www.mt.com Mitchell International www.mitchell.com Motor Guard Corporation www.motorguard.com NAPA www.napaonline.com Pull-It Corporation/Mo-Clamp www.moclamp.com R.S. Finishing Systems Inc. www.rsfinishing.com The Collision Equipment Group Inc www.cegroup.com Web-Est www.web-est.com Wedge Clamp Systems www.wedgeclamp.com

Drying & Curing Lights/Systems Including infrared, UV curing, ceramic heating systems, radiant heating, convection & curing booths, ovens, etc. Accudraft www.accudraftpaintbooths.com Advanced Radiant Systems, Inc. www.ambi-radusa.com

AFC Finishing Systems www.afc-ca.com AMH Canada Ltd. www.amh.ca Anest Iwata USA, Inc. www.anestiwata.com Auto Body Toolmart www.autobodytoolmart.com Autotron Induction Heating Systems www.autotronheater.com Axis Capital, Inc. www.axiscapitalinc.com Blowtherm Spa www.blowtherm-usa.com California Pulse Inc www.californiapulse.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Chemicar USA www.chemicar.com Col-Met Spray Booths www.colmetsb.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Filco Inc. - Termomeccanica North America www.filcoinc.com Fillon Technologies www.fillontech.com Garage Equipment Supply www.geusa.com GlasWeld www.glasweld.com Grade A Tools www.gradeatools.com H & S Autoshot www.hsautoshot.com Hedson Technologies www.hedsonna.com Induction Innovations, Inc. www.theinductor.com Infratech www.infratech-usa.com Karajen Corp./BoothBox www.karajencorp.com Marathon Spray Booths & Finishing Systems www.marathonspraybooths.com Metal Works 360 Inc. www.metalworks360.com NAPA www.napaonline.com Nova Verta www.novavertausa.com Powder-X Coating Systems www.powderx.com Pro Tools & Equipment, Inc. www.protools.ws Pro-Tek Spray Equipment www.proteksprayequipment.com Quality Finish Services www.qualityfinishservices.com R.S. Finishing Systems Inc. www.rsfinishing.com Roberts-Gordon www.rg-inc.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Spray-Tech www.spraytech.com Standard Infrared Inc. www.standardir.com Standox www.standoxna.com Sun-Spot Products International Inc. www.sun-spot.us The Collision Equipment Group Inc www.cegroup.com Transtar Autobody Technologies www.tat-co.com

Frame Straightening & Alignment Including anchoring equipment, clamps, chains, alignment aids, related tools & equipment. Auto Body Toolmart www.autobodytoolmart.com Autorobot Finland Oy www.autorobot.com Axis Capital, Inc. www.axiscapitalinc.com Bee Line Company www.beeline-co.com BlackJack Frame Machines www.blackjackframe.com Buske LLC www.buskellc.com Car Bench North America www.carbenchna.com Car-O-Liner Company www.car-o-liner.com Cebotech, Inc. www.cebotechusa.com Celette Inc. www.celette2013.com Chief Automotive www.chiefautomotive.com CJJ Inc. www.staraliner.com CLS, Inc. www.clsincorporated.com Col-Met Auto Direct www.colmetautodirect.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Data Welder Inc. www.datawelder.com Dent Fix Equipment www.dentfix.com Diamond Liners, Inc. www.diamondliners.com FI.TIM www.fitim.com Filco Inc. - Termomeccanica North America www.filcoinc.com Garage Equipment Supply www.geusa.com Grade A Tools www.gradeatools.com Hi-Tac Clamp www.hi-tacclamp.com Interstate Marketing Corporation www.imcequipment.com Josam Products, Inc. www.josamusa.com Keysco Tools www.shindustries.com Killer Tools & Equipment Corp. www.killertools.com Kings Products Inc. www.bodypull.com MAXIMA www.maximaauto.com Metal Works 360 Inc. www.metalworks360.com NAPA www.napaonline.com Porter-Ferguson www.porter-ferguson.com Pull-It Corporation/Mo-Clamp www.moclamp.com R.S. Finishing Systems Inc. www.rsfinishing.com Rotary Lift www.rotarylift.com

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PRODUCTS BY CATEGORY

S&H Industries www.shindustries.com The Collision Equipment Group Inc www.cegroup.com Tru-Line Laser Alignment www.tru-line.net VeriFacts Automotive www.verifactsauto.com Wedge Clamp Systems www.wedgeclamp.com Wivco Design www.wivco.com

Franchises & Networks This does NOT include bedliner dealerships/ franchises. See “Bedliners” for bedliner opportunities. See “Paintless Dent Repair” for PDR opportunities. 1-800-Radiator www.1800radiator.com ABRA Auto Body & Glass www.abraauto.com Assured Performance Network www.assuredperformance.net AutoBody-Review.com www.AutoBody-Review.com Axis Capital, Inc. www.axiscapitalinc.com CARSTAR www.carstar.com Dent Doctor www.dentdoctor.com Dent Fix Equipment www.dentfix.com Dupli Color www.duplicolor.com Enterprise Rent A Car www.enterpriseremarketing.com Fix Auto www.fixauto.com Kwicksilver Systems www.kwicksilverusa.com Light Up Customs, LLC www.lightupcustoms.com Lone Star Software (Alliance) www.eztraker.com Maaco Franchising, Inc. www.maacofranchise.com Peacock Laboratories www.pchrome.com SCA Franchising Company www.sca-appraisal.com Sensible Car Rental www.sensiblecarrental.com SILVER SAILS AUTOMOTIVE www.silversails-paints.com The National Automotive Service Task Force www.nastf.org VeriFacts Automotive www.verifactsauto.com Vision Group Investments www.bizelaunch.com Vortex Sprayliners, Inc. www.vortexsprayliners.com

Glass/Windshield Repair & Replacement Including adhesives used on glass, replacement windshields, glass & windshield installation equipment & tools, etc. American Sealants, Inc. www.americansealants.net Auto Body Toolmart www.autobodytoolmart.com Autotron Induction Heating Systems www.autotronheater.com BMW of North America, Inc. www.bmwusa.com Body Supply & Fastener Co. www.bsfco.com BTB Auto Glass & BodyShop Tools www.btbtools.com Clean Plus www.cpidivisions.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Cowles Products www.cowlesproducts.com Dent Wizard www.dentwizard.com Dominion Sure Seal Ltd. www.dominionsureseal.com Equalizer Industries, Inc. www.equalizer.com Extractor www.extractortools.com General Motors www.goodwrench.com Glass Medic www.glassmedic.com Haldon Company www.crashwrap.com Induction Innovations, Inc. www.theinductor.com International Epoxies & Sealers www.useies.com Kent Automotive www.kent-automotive.com Keysco Tools www.shindustries.com Killer Tools & Equipment Corp. www.killertools.com MarkingPenDepot www.markingpendepot.com MARS International www.globalmars.net Mitchell International www.mitchell.com Pro-Tek Spray Equipment www.proteksprayequipment.com Rightlook.com, Inc. www.rightlook.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Rust Stop Canada www.ruststop.ca S&H Industries www.shindustries.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Sunex Tools www.sunextools.com The Collision Equipment Group Inc www.cegroup.com Transtar Autobody Technologies www.tat-co.com

Hand Tools Including rivet tools, dent pullers, etc. See “Storage” for toolboxes, stands, etc. See “Paintless Dent Repair Equipment, Service & Training” for PDR tools. See “Plastics & Plastic Repair” for plastic-repair tools. American Innovative Manufacturing www.ai-mfg.com Auto Body Toolmart www.autobodytoolmart.com

Autorobot Finland Oy www.autorobot.com Autotron Induction Heating Systems www.autotronheater.com Auveco Products [Auto Vehicle Parts Co.] www.auveco.com Blair Equipment Co. www.blairequipment.com BTB Auto Glass & BodyShop Tools www.btbtools.com Buske LLC www.buskellc.com Catalyst Industries, Inc. www.finalsand.com Cebotech, Inc. www.cebotechusa.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Clean Plus www.cpidivisions.com COLLISION AUTOMOTIVE REPAIR SVC INC www.cars.coop Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Dar-A-Con Industries www.dar-a-con.com Data Welder Inc. www.datawelder.com Dent Fix Equipment www.dentfix.com Dent Magic Tools www.dentmagictools.com Detro Mfg. Inc. www.detromfg.com Dominion Sure Seal Ltd. www.dominionsureseal.com E-Z Mix Products www.ezmix.com EMM America, Inc. www.emmamerica.com Equalizer Industries, Inc. www.equalizer.com Extractor www.extractortools.com EZ Mix www.ezmix.com Fastening Systems International www.fsirivet.com FilmTech Automotive, LLC www.filmtechauto.com Flitz International www.flitz.com G.L. Enterprises www.glenterprises.biz Garage Equipment Supply www.geusa.com Gates Corporation www.gates.com GEDORE Tools USA www.gedoretools.com GlasWeld www.glasweld.com Grade A Tools www.gradeatools.com H & S Autoshot www.hsautoshot.com Hi-Tac Clamp www.hi-tacclamp.com Hutchins Manufacturing Company www.hutchinsmfg.com Ingersoll-Rand www.ir.com Inventure, Inc. www.inventureinc.com Kent Automotive www.kent-automotive.com Keysco Tools www.shindustries.com Killer Tools & Equipment Corp. www.killertools.com Martin Tool & Forge www.martintools.net Morgan Manufacturing, Inc. www.morganmfg.com Motor Guard Corporation www.motorguard.com NAPA www.napaonline.com Nilfisk-Alto www.nilfiskcfm.com PDQTools.com www.pdqtools.com Precision Valve www.prevalspraygun.com Pro Spot International, Inc. www.prospot.com Pro-Tek Spray Equipment www.proteksprayequipment.com R.S. Finishing Systems Inc. www.rsfinishing.com R&H Products www.rh-products.com Rightlook.com, Inc. www.rightlook.com S&G Tool Aid Corp. www.toolaid.com S&H Industries www.shindustries.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Shoot Suit Inc. www.shootsuit.com Steck Manufacturing www.steckmfg.com Style-Line Corp. Intl. www.soft-sanders.com Sunex Tools www.sunextools.com The Collision Equipment Group Inc www.cegroup.com Time Shaver Tools www.timeshavertools.com Tite-Spot Welders, Inc. www.titespot.com Trade Associates Inc. www.dura-block.com Tru-Line Laser Alignment www.tru-line.net Vortex Sprayliners, Inc. www.vortexsprayliners.com Wivco Design www.wivco.com

Information, Training & Certification Including apprenticeship/mentoring programs, generic technical training, management training, product-specific technical training, shop safety training, etc. Airbag Solutions www.airbagsolutions.com Automotive Computer Solutions www.shopprobe.com Automotive Management Institute [AMI] www.amionline.org Automotive Service Excellence [ASE] www.ase.com Automotive Video Inc. www.auto-video.com Car Bench North America www.carbenchna.com Car-O-Liner Company www.car-o-liner.com

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PRODUCTS BY CATEGORY

CARFAX Inc. www.carfax.com Celette Inc. www.celette2013.com ChemSpec USA www.chemspecpaint.com Chief Automotive www.chiefautomotive.com Col-Met Auto Direct www.colmetautodirect.com Coordinating Committee for Automotive Repair www.sp2.org Data Welder Inc. www.datawelder.com Evercoat www.evercoat.com Gatorhyde/Chemline, Inc. www.gatorhyde.com GlasWeld www.glasweld.com Hyundai Motor America www.oem1stop.com I-CAR www.i-car.com International Epoxies & Sealers www.useies.com Josam Products, Inc. www.josamusa.com Kent Automotive www.kent-automotive.com MARS International www.globalmars.net Masters School Of Autobody Management www.masters-school.com Matrix System Automotive Finishes www.matrixsystem.com Meguiarâ&#x20AC;&#x2122;s, Inc. www.meguiars.com Mercedes-Benz www.mbusa.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com NAPA www.napaonline.com PDQTools.com www.pdqtools.com Powder-X Coating Systems www.powderx.com PPG Automotive Refinish www.ppgrefinish.com Pro-Spray Automotive Finishes www.prosprayfinishes.com RDF Enterprises LLC www.vstatus.biz Rightlook.com, Inc. www.rightlook.com RTI Technologies www.rtitech.com Safety Regulation Strategies, Inc. www.safetyregulations.com SATA Spray Equipment www.satausa.com SEMA Show www.semashow.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Spies Hecker www.spiesheckerusa.com Standox www.standoxna.com Summit Software and Marketing Solutions www.summitsoftwaresolutions.com The National Automotive Service Task Force www.nastf.org Tite-Spot Welders, Inc. www.titespot.com U.S. Chemical and Plastics www.uschem.com Vale Training Solutions www.valetrainingsolutions.com VeriFacts Automotive www.verifactsauto.com

Internet & Web-Enabled Services Including online parts procurement, e-commercerelated activities & services, online claims management & systems, website development, employment sites, online discussion boards, etc.

Airbag Solutions www.airbagsolutions.com ALLDATA LLC www.alldata.com AudaExplore www.audatex.us Auto Watch www.autowatch.com AutoBody-Review.com www.AutoBody-Review.com Automotive Computer Solutions, Inc. www.shopprobe.com Automotive International, Inc. http://www.valugard.net/ Axis Capital, Inc. www.axiscapitalinc.com BMW of North America, Inc. www.bmwusa.com BoothFilterStore.com LLC www.boothfilterstore.com Car-Part.Com www.car-part.com CARFAX Inc. www.carfax.com Chief Automotive www.chiefautomotive.com ComputerLogic, Inc. www.computerlogic.com ComSearch www.com-search.com Correct Collect LLC www.correctcollect.com Crash-writeR [Applied Computer Resources] www.crash-writer.com/bsbweb CSi Complete www.csicomplete.com Customer Research, Inc. www.CustomerResearch.com E-Z Mix Products www.ezmix.com Identifix www.identifix.com Insurance Auto Auctions www.iaai.com LDPI Lighting www.ldpi-inc.com Lone Star Software (Alliance) www.eztraker.com Matrix System Automotive Finishes www.matrixsystem.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com Mitchell International www.mitchell.com Norgate Tech. Inc. www.abwtracker.com OEConnection www.oeconnection.com/CollisionLink Optima Automotive www.optimaautomotive.com QCSA Auto Auctions www.qcsa.com RDF Enterprises LLC www.vstatus.biz RealParts.com www.realparts.com Rightlook.com, Inc. www.rightlook.com Safety Regulation Strategies, Inc. www.safetyregulations.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Spectra Premium Industries www.spectrapremium.com Spies Hecker www.spiesheckerusa.com Standox www.standoxna.com Stolen & Recovered www.stolenandrecovered.com Summit Software and Marketing Solutions www.summitsoftwaresolutions.com SureCritic www.surecritic.com Tite-Spot Welders, Inc. www.titespot.com Toyota Motor Sales U.S.A. www.toyotapartsandservice.com United Recyclers Group, LLC www.u-r-g.com Vision Group Investments www.bizelaunch.com Web-Est www.web-est.com

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Lifts & Jacks Including all types of lifts, jacks, jack stands and related equipment. Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com Bee Line Company www.beeline-co.com BendPak, Inc. www.bendpak.com Celette Inc. www.celette2013.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Dar-A-Con Industries www.dar-a-con.com Data Welder Inc. www.datawelder.com Esco www.esco.net FI.TIM www.fitim.com Filco Inc. - Termomeccanica North America www.filcoinc.com FilmTech Automotive, LLC www.filmtechauto.com Garage Equipment Supply www.geusa.com Grade A Tools www.gradeatools.com Herkules Equipment Corp. www.herkules.us Hunter Engineering Company www.hunter.com Josam Products, Inc. www.josamusa.com Kings Products Inc. www.bodypull.com MAXIMA www.maximaauto.com Metal Works 360 Inc. www.metalworks360.com Mohawk Lifts www.mohawklifts.com NAPA www.napaonline.com Porter-Ferguson www.porter-ferguson.com Rotary Lift www.rotarylift.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Sunex Tools www.sunextools.com The Collision Equipment Group Inc www.cegroup.com Wedge Clamp Systems www.wedgeclamp.com

Management & Financial Services Including customer-satisfaction indexing, insurance, consultants, shop layout & design, value-added programs, financial services, succession planning, debt collection, equipment leasing, shop network & certification programs, etc. AudaExplore www.audatex.us Automotive Computer Solutions, Inc. www.shopprobe.com Bee Line Company www.beeline-co.com CLS, Inc. www.clsincorporated.com CSi Complete www.csicomplete.com Customer Research, Inc. www.CustomerResearch.com Edwards & Associates Consulting www.edwardsconsult.com Lancer Insurance Company www.lancerinsurance.com/autorepair.htm Lone Star Software (Alliance) www.eztraker.com Mitchell International www.mitchell.com PPG Automotive Refinish www.ppgrefinish.com

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Safety Regulation Strategies, Inc. www.safetyregulations.com Spies Hecker www.spiesheckerusa.com Standox www.standoxna.com Summit Software and Marketing Solutions www.summitsoftwaresolutions.com Vision Group Investments www.bizelaunch.com Zurich www.zurichna.com/zdu

Masking Products Including masking paper & tape, wheel covers, liquid masking, etc. Air Filtration Co., Inc. www.afcfilters.com AirFlow Technology, Inc. www.airflowtechnology.com American Sealants, Inc. www.americansealants.net Auto Body Toolmart www.autobodytoolmart.com BMW of North America, Inc. www.bmwusa.com Body Supply & Fastener Co. www.bsfco.com Cal-West Specialty Coatings www.cal-west.net Carborundum www.carborundumabrasives.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Chemicar USA www.chemicar.com ChemSpec USA www.chemspecpaint.com Collision Services www.collisionservices.com Cumberland Products, Inc. www.cumberlandproductsinc.com E-Z Mix Products www.ezmix.com EMM America, Inc. www.emmamerica.com Evercoat www.evercoat.com EZ Edger-Hostar, Inc. www.ezedger.com EZ Mix www.ezmix.com FBS Distribution Co., Inc. www.fbs-online.com FilmTech Automotive, LLC www.filmtechauto.com Gatorhyde/Chemline, Inc. www.gatorhyde.com Grade A Tools www.gradeatools.com Haldon Company www.crashwrap.com Hystik Inc. www.hystik.com. International Epoxies & Sealers www.useies.com Intertape Polymer Group www.intertapepolymer.com Kent Automotive www.kent-automotive.com

Klean-Strip Automotive www.kleanstripauto.com KPS Auto Body Supplies Distributor www.kpssolution.com Langeman Mfg. Ltd. www.langeman.com Meguiar’s, Inc. www.meguiars.com NAPA www.napaonline.com Pro-Tek Spray Equipment www.pro-teksprayequipment.com RBL Products, Inc. www.rblproducts.com Rightlook.com, Inc. www.rightlook.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Rust Stop Canada www.ruststop.ca Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Shoot Suit Inc. www.shootsuit.com T9 Products, Inc. www.tnine.com tesa tape, inc. www.tapeindustrial.com U.S. Chemical and Plastics www.uschem.com Ultimate Linings www.ultimatelinings.com Vogel Automotive Coatings www.axiscoatings.com

Mechanical Parts & Accessories Including mechanical replacement parts, steeringsystem parts, radiators, airbag replacement parts, brake pads, power-steering units, drive shafts, electrical supplies, leak-detection systems, etc. 1-800-Radiator www.1800radiator.com Airbag Service www.airbagservice.com Airbag Solutions www.airbagsolutions.com American Honda Motor Co., Inc. www.honda.com ASC Industries Inc. www.asc-ind.com Axis Capital, Inc. www.axiscapitalinc.com BMW of North America, Inc. www.bmwusa.com Collision Services www.collisionservices.com General Motors www.goodwrench.com Greenleaf Auto Recyclers www.greenleafauto.com Kia Motors America www.kia.com Mercedes-Benz www.mbusa.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com

NAPA www.napaonline.com Nissan North America, Inc. www.nissan4parts.com Northern www.northernfactory.com QCSA Auto Auctions www.qcsa.com RealParts.com www.realparts.com Spectra Premium Industries www.spectrapremium.com Stolen & Recovered www.stolenandrecovered.com Subaru Of America www.subaru.com Tech Zone Airbag Service www.techzoneairbagservice.com Total Automotive, Inc. www.totalauto.com Toyota Motor Sales U.S.A. www.toyotapartsandservice.com TYC/Genera Corporation www.genera.com United Recyclers Group, LLC www.u-r-g.com Volkswagen of America, Inc. www.vw.com

Metal Finishing/Filling Including fillers, putties, grinding discs, abrasives, etc. Abrasive Resource www.abrasiveresource.com American Sealants, Inc. www.americansealants.net AMH Canada Ltd. www.amh.ca Andreae Team Inc. www.andreaefilters.com ArmaKleen Company www.armex.com Auto Body Toolmart www.autobodytoolmart.com BMW of North America, Inc. www.bmwusa.com Body Supply & Fastener Co. www.bsfco.com Brut Manufacturing www.brutmfg.com Catalyst Industries, Inc. www.finalsand.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Dent Fix Equipment www.dentfix.com Dynabrade, Inc. www.dynabrade.com Eagle Abrasives, Inc. www.eagleabrasives.com EMM America, Inc. www.emmamerica.com Evercoat www.evercoat.com EZ Mix www.ezmix.com Fandeli International www.fandeli.com Farecla Inc. www.fareclainc.com Ferro Industries, Inc. www.ferroind.com Gemtex Abrasives www.gemtexabrasives.com Grade A Tools www.gradeatools.com Henry’s Automotive Warehouse www.henrysautomotivewarehouse.com Indasa Abrasives www.indasausa.com Ingersoll-Rand www.ir.com International Epoxies & Sealers www.useies.com Kent Automotive www.kent-automotive.com Matrix System Automotive Finishes www.matrixsystem.com Meguiar’s, Inc. www.meguiars.com Mirka Abrasives, Inc. www.mirka-usa.com NAPA www.napaonline.com Peacock Laboratories www.pchrome.com PPG Automotive Refinish www.ppgrefinish.com R&H Products www.rh-products.com Rightlook.com, Inc. www.rightlook.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com sia Abrasives, Inc. USA www.sia-USA.com SILVER SAILS AUTOMOTIVE www.silversails-paints.com STARCKE Abrasives USA, Inc. www.starckeusa.com Steck Manufacturing www.steckmfg.com Style-Line Corp. Intl. www.soft-sanders.com Sunmight Abrasives www.USChem.com Total Automotive, Inc. www.totalauto.com Trade Associates Inc. www.dura-block.com Transtar Autobody Technologies www.tat-co.com U.S. Chemical and Plastics www.uschem.com United Abrasives Inc. www.unitedabrasives.com

Paint & Paint Products

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Including clears, sealants, undercoats, additives, solvents, etc. AirFlow Technology, Inc. www.airflowtechnology.com AkzoNobel Car Refinishes www.akzonobelcarrefinishes.net American Sealants, Inc. www.americansealants.net Andreae Team Inc. www.andreaefilters.com Armor Auto LLC www.armorcoatusa.com Auto Air Colors www.autoaircolors.com Auto Body Toolmart wwwautobodytoolmart.com Automotive International, Inc. www.valugard.net BASF Automotive Refinish www.basfrefinish.com

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PRODUCTS BY CATEGORY

Body Supply & Fastener Co. www.bsfco.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Chemicar USA www.chemicar.com ChemSpec USA www.chemspecpaint.com Cumberland Products, Inc. www.cumberlandproductsinc.com Dominion Sure Seal Ltd. www.dominionsureseal.com DuPont Performance Coatings www.performancecoatings.dupont.com EMM America, Inc. www.emmamerica.com Hi-Tech Industries www.hi-techindustries.com International Epoxies & Sealers www.useies.com Keyod Inc www.keyod.com Kirker Automotive Finishes www.kirkerautomotive.com Klean-Strip Automotive www.kleanstripauto.com KPS Auto Body Supplies Distributor www.kpssolution.com Logicar Inc. www.automotiveartpaints.com Louis M. Gerson Co., Inc. www.gersonco.com Maaco Franchising, Inc. www.maacofranchise.com MarkingPenDepot www.markingpendepot.com Martin Senour Automotive Finishes www.martinsenour-autopaint.com Matrix System Automotive Finishes www.matrixsystem.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com Mettler-Toledo www.mt.com MIPA Professional Coating Systems www.mipapaints.com Montana Products, Inc. www.montanabigsky.com Morton Paint Company www.uschem.com NAPA www.napaonline.com Noxudol www.noxudol.com NRD, LLC www.theneutralizerac.com Outrageous Custom Finishes www.outrageousfinishes.com Peacock Laboratories www.pchrome.com PPG Automotive Refinish www.ppgrefinish.com

Pro Tech Polymer Products, Ltd. www.prestopro.com Pro-Spray Automotive Finishes www.prosprayfinishes.com Rightlook.com, Inc. www.rightlook.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Rust Stop Canada www.ruststop.ca Scorpion Truck Bed Liners www.scorpioncoatings.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com SILVER SAILS AUTOMOTIVE www.silversails-paints.com Southern Polyurethanes, Inc. www.southernpolyurethanes.com Spectra Chrome LLC www.spectrachrome.com Spies Hecker www.spiesheckerusa.com SprayMax Aerosols www.uschem.com Standox www.standoxna.com Transtar Autobody Technologies www.tat-co.com U.S. Chemical and Plastics www.uschem.com Valspar www.valsparrefinish.com Viskon-Aire www.viskon-aire.com Vogel Automotive Coatings www.axiscoatings.com Vortex Sprayliners, Inc. www.vortexsprayliners.com Wanda www.wandarefinish.com X-Otic Colours, Inc. www.xoticcolours.com XIM Products, Inc. www.ximbonder.com Zolatone Automotive, Industrial & Marine www.zolatoneaim.com

Paintless Dent Repair Equipment, Services, Training & Franchises Including related tools, accessories and franchises. AudaExplore www.audatex.us Auto Body Toolmart www.autobodytoolmart.com Autotron Induction Heating Systems www.autotronheater.com Axis Capital, Inc. www.axiscapitalinc.com Body Supply & Fastener Co. www.bsfco.com BTB Auto Glass & BodyShop Tools www.btbtools.com Collision Equipment Group, Inc. www.cegroup.com

Collision Services www.collisionservices.com Dent Doctor www.dentdoctor.com Dent Fix Equipment www.dentfix.com Dent Magic Tools www.dentmagictools.com Dent Wizard www.dentwizard.com EZ Mix www.ezmix.com Garage Equipment Supply www.geusa.com H & S Autoshot www.hsautoshot.com Island Clean Air Inc. www.islandcleanair.com Maaco Franchising, Inc. www.maacofranchise.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com PDQTools.com www.pdqtools.com PDR Coach www.pdrcoach.com Peacock Laboratories www.pchrome.com Precision Valve www.prevalspraygun.com Rightlook.com, Inc. www.rightlook.com Style-Line Corp. Intl. www.soft-sanders.com Superior Dent Removal www.nodents.com The Ding King www.dingking.com Ultra Dent Tools, Inc. www.ultradenttools.com Vortex Sprayliners, Inc. www.vortexsprayliners.com

Plastics & Plastic Repair Including adhesives for plastic repair, plastic fillers, putties, plastic repair tools, etc. American Sealants, Inc. www.americansealants.net Andreae Team Inc. www.andreaefilters.com Auto Body Toolmart www.autobodytoolmart.com Auveco Products [Auto Vehicle Parts Co.] www.auveco.com Catalyst Industries, Inc. www.finalsand.com ChemSpec USA www.chemspecpaint.com Collision Equipment Group, Inc. www.cegroup.com Data Welder Inc. www.datawelder.com Dominion Sure Seal Ltd. www.dominionsureseal.com Evercoat www.evercoat.com EZ Mix www.ezmix.com Garage Equipment Supply www.geusa.com International Epoxies & Sealers www.useies.com Kent Automotive www.kent-automotive.com Klean-Strip Automotive www.kleanstripauto.com Lord Corporation www.lord.com/fusor Matrix System Automotive Finishes www.matrixsystem.com MIPA Professional Coating Systems www.mipapaints.com Motor Guard Corporation www.motorguard.com NAPA www.napaonline.com PPG Automotive Refinish www.ppgrefinish.com Pro-Spray Automotive Finishes www.prosprayfinishes.com Rightlook.com, Inc. www.rightlook.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Rust Stop Canada www.ruststop.ca Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Spies Hecker www.spiesheckerusa.com SprayMax Aerosols www.uschem.com Standox www.standoxna.com Steck Manufacturing www.steckmfg.com Style-Line Corp. Intl. www.soft-sanders.com Transtar Autobody Technologies www.tat-co.com U.S. Chemical and Plastics www.uschem.com Ultimate Linings www.ultimatelinings.com Urethane Supply Company www.urethanesupply.com

Power Tools/Electric & Air

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AirVANTAGE/Prime Supply Inc. Tools www.airvantagetools.com American Innovative Manufacturing www.ai-mfg.com Auto Body Toolmart www.autobodytoolmart.com Autotron Induction Heating Systems www.autotronheater.com Axis Capital, Inc. www.axiscapitalinc.com Bad Dog Tools www.baddogtools.com Body Supply & Fastener Co. www.bsfco.com BTB Auto Glass & BodyShop Tools www.btbtools.com Campbell Hausfeld www.chpower.com Celette Inc. www.celette2013.com Central Coast Filter & Supply Co. www.centralcoastfilter.com COLLISION AUTOMOTIVE REPAIR SVC INC www.cars.coop Collision Equipment Group, Inc. www.cegroup.com Data Welder Inc. www.datawelder.com Dent Fix Equipment www.dentfix.com

PRODUCTS BY CATEGORY

Dynabrade, Inc. www.dynabrade.com Eagle Abrasives, Inc. www.EagleAbrasives.com Equalizer Industries, Inc. www.equalizer.com Extractor www.extractortools.com FilmTech Automotive, LLC www.filmtechauto.com Garage Equipment Supply www.geusa.com Hutchins Manufacturing Company www.hutchinsmfg.com Indasa Abrasives www.indasausa.com Ingersoll-Rand www.ir.com Killer Tools & Equipment Corp. www.killertools.com NAPA www.napaonline.com Pro-Tek Spray Equipment www.proteksprayequipment.com Reading Technologies, Inc. www.driair.com S&H Industries www.shindustries.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Sunex Tools www.sunextools.com The Collision Equipment Group Inc www.cegroup.com Trade Associates Inc. www.dura-block.com Vortex Sprayliners, Inc. www.vortexsprayliners.com

Prep & Surface Products Products specifically designed for prep work: wax & grease removers, rust removers, adhesive removers, surface-prep products, primer surfacers, paint removers, solvents, epoxies, etc. American Sealants, Inc. www.americansealants.net Andreae Team Inc. www.andreaefilters.com ArmaKleen Company www.armex.com Auto Body Toolmart www.autobodytoolmart.com Automotive International, Inc. www.valugard.net Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com BASF Automotive Refinish www.basfrefinish.com Body Supply & Fastener Co. www.bsfco.com Brut Manufacturing www.brutmfg.com Carborundum www.carborundumabrasives.com Catalyst Industries, Inc. www.finalsand.com Chemicar USA www.chemicar.com ChemSpec USA www.chemspecpaint.com Cumberland Products, Inc. www.cumberlandproductsinc.com Detro Mfg. Inc. www.detromfg.com DeVilbiss Automotive Refinishing www.autorefinishdevilbiss.com Dominion Sure Seal Ltd. www.dominionsureseal.com Dupli Color www.duplicolor.com E-Z Mix Products www.ezmix.com Eagle Abrasives, Inc. www.eagleabrasives.com EMM America, Inc. www.emmamerica.com Evercoat www.evercoat.com EZ Mix www.ezmix.com Ferro Industries, Inc. www.ferroind.com Filco Inc. - Termomeccanica North America www.filcoinc.com Franmar Chemical, Inc. www.franmar.com Hi-Tech Industries www.hi-techindustries.com Indasa Abrasives www.indasausa.com Induction Innovations, Inc. www.theinductor.com Ingersoll-Rand www.ir.com International Epoxies & Sealers www.useies.com Kent Automotive www.kent-automotive.com Klean-Strip Automotive www.kleanstripauto.com KPS Auto Body Supplies Distributor www.kpssolution.com Louis M. Gerson Co., Inc. www.GersonCo.com Matrix System Automotive Finishes www.matrixsystem.com Meguiar’s, Inc. www.meguiars.com Mercantile Development, Inc. [MDI] www.mdiwipers.com MIPA Professional Coating Systems www.mipapaints.com Montana Products, Inc. www.montanabigsky.com Morton Paint Company www.uschem.com Motor Guard Corporation www.motorguard.com Mytee Products, Inc. www.mytee.com NAPA www.napaonline.com Noxudol www.noxudol.com NRD, LLC www.theneutralizerac.com Peacock Laboratories www.pchrome.com PPG Automotive Refinish www.ppgrefinish.com Presta Products www.prestaproducts.com Pro-Spray Automotive Finishes www.prosprayfinishes.com

RBL Products, Inc. www.rblproducts.com Rightlook.com, Inc. www.rightlook.com Rubber-Seal Medallion Refinish System www.medallionrefinish.com Rust Stop Canada www.ruststop.ca S.M. Arnold, Inc. www.smarnoldinc.com S&H Industries www.shindustries.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com sia Abrasives, Inc. USA www.sia-USA.com SodaBlast Systems www.sbsllc.com Solvent Kleene, Inc. www.solventkleene.com Southern Polyurethanes, Inc. www.southernpolyurethanes.com SprayMax Aerosols www.uschem.com SprayZone.net www.sprayzone.net Standox www.standoxna.com STARCKE Abrasives USA, Inc. www.starckeusa.com Style-Line Corp. Intl. www.soft-sanders.com Transtar Autobody Technologies www.tat-co.com U.S. Chemical and Plastics www.uschem.com Ultimate Linings www.ultimatelinings.com Wizards Products www.wizardsproducts.com X-Otic Colours, Inc. www.xoticcolours.com

Prep Equipment Equipment and tools specifically designed for prep work: masking machines, solvent dispensers, tape dispensers, tack cloths, etc. Accudraft www.accudraftpaintbooths.com American Innovative Manufacturing www.ai-mfg.com AMH Canada Ltd. www.amh.ca Andreae Team Inc. www.andreaefilters.com Auto Body Toolmart www.autobodytoolmart.com Automotive International, Inc. www.valugard.net Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com Bee Line Company www.beeline-co.com BendPak, Inc. www.bendpak.com Body Supply & Fastener Co. www.bsfco.com Brut Manufacturing www.brutmfg.com

Cebotech, Inc. www.cebotechusa.com Celette Inc. www.celette2013.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Christie Automotive Products www.christieautomotive.com Clore Automotive www.cloreautomotive.com CLS, Inc. www.clsincorporated.com Col-Met Auto Direct www.colmetautodirect.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Dar-A-Con Industries www.dar-a-con.com Datco International, Inc. www.datco.com Dominion Sure Seal Ltd. www.dominionsureseal.com Eagle Abrasives, Inc. www.eagleabrasives.com Elektron Inc. www.elektron-bremen.com EMM America, Inc. www.emmamerica.com EZ Edger-Hostar, Inc. www.ezedger.com Farecla Inc. www.fareclainc.com FBS Distribution Co., Inc. www.fbs-online.com Filco Inc. - Termomeccanica North America www.filcoinc.com FilmTech Automotive, LLC www.filmtechauto.com Garage Equipment Supply www.geusa.com Garmat USA www.garmat.com Gatorhyde/Chemline, Inc. www.gatorhyde.com Goff’s Enterprises www.goffscurtainwalls.com Grade A Tools www.gradeatools.com Hunter Engineering Company www.hunter.com Hutchins Manufacturing Co. www.hutchinsmfg.com Hydrovane Compressors www.hydrovaneproducts.com Hystik Inc. www.hystik.com. Ionix Technologies www.ionixtechnologies.com Island Clean Air Inc. www.islandcleanair.com Karajen Corp./BoothBox www.karajencorp.com Keysco Tools www.shindustries.com Louis M. Gerson Co., Inc. www.gersonco.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com Microflex Corporation www.microflex.com NAPA www.napaonline.com

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Service Equipment Including battery chargers, brake lathes, brakeservice equipment, circuit testers, diagnostic systems, headlamp aiming equipment, radiator-repair equipment, rustproofing equipment, tire-service equipment, wheel balancers, etc. Nissan North America, Inc. www.nissan4parts.com Noxudol www.noxudol.com NRD, LLC www.theneutralizerac.com Pro-Tek Spray Equipment www.pro-teksprayequipment.com RBL Products, Inc. www.rblproducts.com Rightlook.com, Inc. www.rightlook.com Rotary Lift www.rotarylift.com RTI Technologies www.rtitech.com S&G Tool Aid Corp. www.toolaid.com Sartorius Corporation www.sartorius.us SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Shop-Pro Equipment www.shop-pro.com SodaBlast Systems www.sbsllc.com Spray-Tech www.spraytech.com SprayZone.net www.sprayzone.net Standox www.standoxna.com STARCKE Abrasives USA, Inc. www.starckeusa.com Streamline Tools www.shindustries.com Symtech Corporation www.symtechcorp.net The Collision Equipment Group Inc www.cegroup.com Trade Associates Inc. www.dura-block.com Trimaco, LLC www.trimaco.com Tru-Line Laser Alignment www.tru-line.net Vantage Tool www.shindustries.com Viskon-Aire www.viskon-aire.com Vortex Sprayliners, Inc. www.vortexsprayliners.com

Spray Guns & Painting Any and all types of spray guns American Sealants, Inc. www.americansealants.net Anest Iwata USA, Inc. www.anestiwata.com Auto Body Toolmart www.autobodytoolmart.com

Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com Body Supply & Fastener Co. www.bsfco.com Bonny Marlin, Inc. www.bonnymarlin.com Campbell Hausfeld www.chpower.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Chemicar USA www.chemicar.com ChemSpec USA www.chemspecpaint.com Col-Met Auto Direct www.colmetautodirect.com Collision Center Design LLC www.collisioncenterdesign.com Collision Services www.collisionservices.com Dent Fix Equipment www.dentfix.com DeVilbiss Automotive Refinishing www.autorefinishdevilbiss.com DSR Distributing www.dsr-recycling.com E-Z Mix Products www.ezmix.com EMM America, Inc. www.emmamerica.com Garage Equipment Supply www.geusa.com Grade A Tools www.gradeatools.com Herkules Equipment Corp. www.herkules.us International Epoxies & Sealers www.useies.com Karajen Corp./BoothBox www.karajencorp.com KPS Auto Body Supplies Distributor www.kpssolution.com Maaco Franchising, Inc. www.maacofranchise.com Morgan Manufacturing, Inc. www.morganmfg.com Motor Guard Corporation www.motorguard.com NAPA www.napaonline.com NRD, LLC www.theneutralizerac.com Peacock Laboratories www.pchrome.com PPG Automotive Refinish www.ppgrefinish.com Precision Valve www.prevalspraygun.com Pro-Tek Spray Equipment www.proteksprayequipment.com Quality Finish Services www.qualityfinishservices.com Sartorius Corporation www.sartorius.us SATA Spray Equipment www.satausa.com Scorpion Truck Bed Liners www.scorpioncoatings.com

Sherwin-Williams Automotive Finishes www.sherwin-automotive.com SILVER SAILS AUTOMOTIVE www.silversails-paints.com Spectra Chrome LLC www.spectrachrome.com Sunex Tools www.sunextools.com Trade Associates Inc. www.dura-block.com Trimaco, LLC www.trimaco.com USI of North America www.uslitalia.com Viskon-Aire www.viskon-aire.com Vortex Sprayliners, Inc. www.vortexsprayliners.com Walcom USA www.walcom-usa.com Walmec North America www.walmecna.com

Gun Parts Gun parts, nozzles, gun washers & cleaners, gun stands, air hoses, cups, related equipment Anest Iwata USA, Inc. www.anestiwata.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com Becca Inc. www.beccainc.com Body Supply & Fastener Co. www.bsfco.com Chemicar USA www.chemicar.com Col-Met Auto Direct www.colmetautodirect.com DeVilbiss Automotive Refinishing www.autorefinishdevilbiss.com Dominion Sure Seal Ltd. www.dominionsureseal.com E-Z Mix Products www.ezmix.com Fillon Technologies www.fillontech.com Gates Corporation www.gates.com Grade A Tools www.gradeatools.com Matrix System Automotive Finishes www.matrixsystem.com Metalray www.metalray.com Motor Guard Corporation www.motorguard.com NexGen Enviro Systems, Inc. www.nexgenenviro.com Pro-Tek Spray Equipment www.proteksprayequipment.com Quality Finish Services www.qualityfinishservices.com Rightlook.com, Inc. www.rightlook.com SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwinautomotive.com Trade Associates Inc. www.dura-block.com UniRam Corporation www.uniram.com Walcom USA www.walcom-usa.com

Paint Safety Paint safety/protective clothing: respirators, paint suits, spray hoods, disposable clothing, etc. AirFlow Technology, Inc. www.airflowtechnology.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com Body Supply & Fastener Co. www.bsfco.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Collision Equipment Group, Inc. www.cegroup.com Datco International, Inc. www.datco.com EMM America, Inc. www.emmamerica.com G.L. Enterprises www.glenterprises.biz GfG Instrumentation www.gfg-inc.com Louis M. Gerson Co., Inc. www.gersonco.com Martech Services Company www.breathingsystems.com Microflex Corporation www.microflex.com Motor Guard Corporation www.motorguard.com NAPA www.napaonline.com Pro-Tek Spray Equipment www.pro-teksprayequipment.com Pyro-Chem www.pyrochem.com Rightlook.com, Inc. www.rightlook.com Safety Regulation Strategies, Inc. www.safetyregulations.com SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Spies Hecker www.spiesheckerusa.com UniRam Corporation www.uniram.com

Paint-Mixing Systems Paint-mixing systems/equipment, color-matching tools and systems, computerized color formula database, paint gauges, strainers, shakers, empty paint cans, workstations, etc.

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PRODUCTS BY CATEGORY

AkzoNobel Car Refinishes www.akzonobelcarrefinishes.net Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com Blair Equipment Co. www.blairequipment.com ChemSpec USA www.chemspecpaint.com E-Z Mix Products www.ezmix.com EMM America, Inc. www.emmamerica.com Fillon Technologies www.fillontech.com G.L. Enterprises www.glenterprises.biz KPS Auto Body Supplies Distributor www.kpssolution.com Logicar Inc. www.automotiveartpaints.com Louis M. Gerson Co., Inc. www.gersonco.com Matrix System Automotive Finishes www.matrixsystem.com NAPA www.napaonline.com Pro-Tek Spray Equipment www.pro-teksprayequipment.com Rightlook.com, Inc. www.rightlook.com Sartorius Corporation www.sartorius.us Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Spies Hecker www.spiesheckerusa.com Vortex Sprayliners, Inc. www.vortexsprayliners.com X-Pert Paint Mixing Systems www.x-pertinc.com

Spraybooths, Prep Stations & Related Equipment Any and all types of spraybooths A-Frame Paint Booths www.aframesb.com A.J. Dralle, Inc. www.ajdralle.net Accudraft www.accudraftpaintbooths.com AFC Finishing Systems www.afc-ca.com Air Filtration Co., Inc. www.afcfilters.com Andreae Team Inc. www.andreaefilters.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com Blowtherm Spa www.blowtherm-usa.com Body Supply & Fastener Co. www.bsfco.com BoothFilterStore.com LLC www.boothfilterstore.com Brut Manufacturing www.brutmfg.com California Pulse Inc www.californiapulse.com Central Coast Filter & Supply Co. www.centralcoastfilter.com CLS, Inc. www.clsincorporated.com Col-Met Auto Direct www.colmetautodirect.com Collision Center Design LLC www.collisioncenterdesign.com Collision Services www.collisionservices.com Future Cure Paint Booth www.futurecure.com Garmat USA www.garmat.com Global Finishing Solutions www.globalfinishing.com Goff’s Enterprises www.goffscurtainwalls.com Haldon Company www.crashwrap.com Herkules Equipment Corp. www.herkules.us Hutchins Manufacturing Company www.hutchinsmfg.com Interstate Marketing Corporation www.imcequipment.com Island Clean Air Inc. www.islandcleanair.com Karajen Corp./BoothBox www.karajencorp.com

Kayco Spray Booths, Inc. www.kaycospraybooths.com Langeman Mfg. Ltd. www.langeman.com LDPI Lighting www.ldpi-inc.com Maaco Franchising, Inc. www.maacofranchise.com Marathon Spray Booths & Finishing Systems www.marathonspraybooths.com Martech Services Company www.breathingsystems.com Metal Works 360 Inc. www.metalworks360.com Morgan Manufacturing, Inc. www.morganmfg.com NAPA www.napaonline.com Nova Verta www.novavertausa.com NRD, LLC www.theneutralizerac.com Peacock Laboratories www.pchrome.com Powder-X Coating Systems www.powderx.com Pro Tools & Equipment, Inc. www.protools.ws Quality Finish Services www.qualityfinishservices.com R.S. Finishing Systems Inc. www.rsfinishing.com Reading Technologies, Inc. www.driair.com Roll Seal, Inc. www.rollseal.net SATA Spray Equipment www.satausa.com Schumacher Electric www.batterychargers.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Shop-Pro Equipment www.shop-pro.com Spectra Chrome LLC www.spectrachrome.com Spray-Tech www.spraytech.com SprayZone.net www.sprayzone.net The Collision Equipment Group Inc www.cegroup.com UniCure Spraybooths www.spraybooths.com USI of North America www.usiitalia.com Viskon-Aire www.viskon-aire.com

Booth Accessories Curtain walls, screens, floor coverings, lighting, filters, parts painting stands, related booth equipment, etc. A-Frame Paint Booths www.aframesb.com Accudraft www.accudraftpaintbooths.com AirFlow Technology, Inc. www.airflowtechnology.com Andreae Team Inc. www.andreaefilters.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com Blowtherm Spa www.blowtherm-usa.com Body Supply & Fastener Co. www.bsfco.com California Pulse Inc www.californiapulse.com Catalyst Industries, Inc. www.finalsand.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Clean Shop www.cleanshopmfg.com Col-Met Auto Direct www.colmetautodirect.com Collision Equipment Group, Inc. www.cegroup.com Detro Mfg. Inc. www.detromfg.com FilmTech Automotive, LLC www.filmtechauto.com Future Cure Paint Booth www.futurecure.com Garmat USA www.garmat.com GfG Instrumentation www.gfg-inc.com Goff’s Enterprises www.goffscurtainwalls.com Grade A Tools www.gradeatools.com Innovative Tools & Technologies www.innovativetools.com Kayco Spray Booths, Inc. www.kaycospraybooths.com Marathon Spray Booths & Finishing Systems www.marathonspraybooths.com

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Martech Services Company www.breathingsystems.com Metal Works 360 Inc. www.metalworks360.com NAPA www.napaonline.com Nova Verta www.novavertausa.com Pro Tools & Equipment, Inc. www.protools.ws Pro-Tek Spray Equipment www.pro-teksprayequipment.com Quality Finish Services www.qualityfinishservices.com R.S. Finishing Systems Inc. www.rsfinishing.com Roll Seal, Inc. www.rollseal.net SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Shop-Pro Equipment www.shop-pro.com Spray-Tech www.spraytech.com SprayZone.net www.sprayzone.net Time Shaver Tools www.timeshavertools.com UniCure Spraybooths www.spraybooths.com USI of North America www.usiitalia.com Walmec North America www.walmecna.com

Prep Stations Prep stations/accessories, mixing rooms, firesuppression systems, part cut-in booths, etc. A-Frame Paint Booths www.aframesb.com Accudraft www.accudraftpaintbooths.com AirFlow Technology, Inc. www.airflowtechnology.com Andreae Team Inc. www.andreaefilters.com Auto Body Toolmart www.autobodytoolmart.com Axis Capital, Inc. www.axiscapitalinc.com B-TEC USA LLC www.btechsystems.com Blowtherm Spa www.blowtherm-usa.com Car-O-Liner Company www.car-o-liner.com Clean Shop www.cleanshopmfg.com Col-Met Auto Direct www.colmetautodirect.com Future Cure Paint Booth www.futurecure.com Garmat USA www.garmat.com Goff’s Enterprises www.goffscurtainwalls.com Infratech www.infratech-usa.com Kayco Spray Booths, Inc. www.kaycospraybooths.com Kidde Fire Systems www.kiddefiresystems.com Marathon Spray Booths & Finishing Systems www.marathonspraybooths.com Martech Services Company www.breathingsystems.com Metal Works 360 Inc. www.metalworks360.com Morgan Manufacturing, Inc. www.morganmfg.com Mytee Products, Inc. www.mytee.com NAPA www.napaonline.com Nova Verta www.novavertausa.com Pro Tools & Equipment, Inc. www.protools.ws Pyro-Chem www.pyrochem.com Quality Finish Services www.qualityfinishservices.com R.S. Finishing Systems Inc. www.rsfinishing.com Roll Seal, Inc. www.rollseal.net SATA Spray Equipment www.satausa.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Shop-Pro Equipment www.shop-pro.com Spray-Tech www.spraytech.com SprayZone.net www.sprayzone.net The Collision Equipment Group Inc www.cegroup.com UniCure Spraybooths www.spraybooths.com USI of North America www.usiitalia.com

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Storage Including storage racks & bins, tool storage, toolboxes, etc. Paint stands are in “Spray Guns & Painting Equipment.” Auto Body Toolmart www.autobodytoolmart.com Autorobot Finland Oy www.autorobot.com Auveco Products [Auto Vehicle Parts Co.] www.auveco.com Axis Capital, Inc. www.axiscapitalinc.com BendPak, Inc. www.bendpak.com Body Supply & Fastener Co. www.bsfco.com Car-O-Liner Company www.car-o-liner.com Celette Inc. www.celette2013.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Dar-A-Con Industries www.dar-a-con.com Dent Fix Equipment www.dentfix.com Disco Automotive Hardware www.discoautomotive.com EZ Mix www.ezmix.com Fillon Technologies www.fillontech.com FilmTech Automotive, LLC www.filmtechauto.com Garage Equipment Supply www.geusa.com Grade A Tools www.gradeatools.com Herkules Equipment Corp. www.herkules.us Innovative Tools & Technologies www.innovativetools.com International Epoxies & Sealers www.useies.com Karajen Corp./BoothBox www.karajencorp.com Kent Automotive www.kent-automotive.com Lista International Corp. www.listaintl.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com NAPA www.napaonline.com Rightlook.com, Inc. www.rightlook.com Rotary Lift www.rotarylift.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Sunex Tools www.sunextools.com The Collision Equipment Group Inc www.cegroup.com

Vehicle Upgrade, Trim & Accessories Including striping tape & tools, graphics, conversion kits, sunroofs, upholstery & seating kits, gold-plating systems, automotive protection accessories, etc. 1-800EveryRim - OEM Wheels www.1-800EveryRim.com Aeromotive, Inc. www.aeromotive-inc.com Armor Auto LLC www.armorcoatusa.com Beugler Stripers www.beugler.com Body Supply & Fastener Co. www.bsfco.com Cowles Products www.cowlesproducts.com EZ Mix www.ezmix.com Finesse Pinstriping, Inc. www.finessepinstriping.com Fitzgerald’s Restoration Products www.fitzgeraldsrestoration.com Gold Plating Services www.goldplating.com

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Keystone Restyling Products Inc. www.keystonerestyling.com Kia Motors America www.kia.com Light Up Customs, LLC www.lightupcustoms.com Lord Corporation www.lord.com/fusor Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com Nissan North America, Inc. www.nissan4parts.com Perfect Fit Group www.perfectfitgroup.com Prostripe www.prostripe.com Rapid Tac Inc. www.rapidtac.com Rightlook.com, Inc. www.rightlook.com Spray-Lining and Coatings www.spray-lining.com Vortex Sprayliners, Inc. www.vortexsprayliners.com

VIN Certification Label ECS Automotive Concepts, LLC www.ecsautomotive.com ECS VIN,LLC www.ecsvin.com

Welding Equipment & Products American Innovative Manufacturing www.ai-mfg.com American Sealants, Inc. www.americansealants.net AMH Canada Ltd. www.amh.ca Auto Body Toolmart www.autobodytoolmart.com Autotron Induction Heating Systems www.autotronheater.com Auveco Products [Auto Vehicle Parts Co.] www.auveco.com Axis Capital, Inc. www.axiscapitalinc.com BTB Auto Glass & BodyShop Tools www.btbtools.com Campbell Hausfeld www.chpower.com Car-O-Liner Company www.car-o-liner.com Cebotech, Inc. www.cebotechusa.com Chief Automotive www.chiefautomotive.com Collision Equipment Group, Inc. www.cegroup.com Collision Services www.collisionservices.com Data Welder Inc. www.datawelder.com Dent Fix Equipment www.dentfix.com Dominion Sure Seal Ltd. www.dominionsureseal.com Elektron Inc. www.elektron-bremen.com ESAB www.esabna.com Filco Inc. - Termomeccanica North America www.filcoinc.com Garage Equipment Supply www.geusa.com Goff’s Enterprises www.goffscurtainwalls.com Grade A Tools www.gradeatools.com H & S Autoshot www.hsautoshot.com International Epoxies & Sealers www.useies.com Interstate Marketing Corporation www.imcequipment.com J. Lee Automotive Industry Equipment www.usaspotwelding.com Lenco www.lencoautomotive.com Lincoln Electric www.lincolnelectric.com MarkingPenDepot www.markingpendepot.com Messe Frankfurt, Inc/Automechanika www.messefrankfurt.com Motor Guard Corporation www.motorguard.com NAPA www.napaonline.com Pro Spot International, Inc. www.prospot.com R.S. Finishing Systems Inc. www.rsfinishing.com S&G Tool Aid Corp. www.toolaid.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Steck Manufacturing www.steckmfg.com The Collision Equipment Group Inc www.cegroup.com Tite-Spot Welders, Inc. www.titespot.com

PRODUCTS BY CATEGORY

Welding Safety Welding safety/protective gear: gloves, welding helmets, safety glasses, respirators, goggles, eye/face/hearing protection, blankets, screens, hoods, lenses, etc. Auto Body Toolmart www.autobodytoolmart.com Body Supply & Fastener Co. www.bsfco.com Cebotech, Inc. www.cebotechusa.com Central Coast Filter & Supply Co. www.centralcoastfilter.com Collision Equipment Group, Inc. www.cegroup.com G.L. Enterprises www.glenterprises.biz Goff’s Enterprises www.goffscurtainwalls.com Grade A Tools www.gradeatools.com International Epoxies & Sealers www.useies.com J. Lee Automotive Industry Equipment www.usaspotwelding.com Kent Automotive www.kent-automotive.com Lincoln Electric www.lincolnelectric.com Louis M. Gerson Co., Inc. www.gersonco.com NAPA www.napaonline.com Safety Regulation Strategies, Inc. www.safetyregulations.com Sherwin-Williams Automotive Finishes www.sherwin-automotive.com Steiner Industries www.steinerindustries.com Tite-Spot Welders, Inc. www.titespot.com VeriFacts Automotive www.verifactsauto.com

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Heat Guns/Heat Tools Heat guns/heat tools, plasma cutting equipment, MIG, STRSW, TIG, Oxy/Acetylene, accessories, etc. For plastic welding, see “Plastics & Plastics Repair.” Body Supply & Fastener Co. www.bsfco.com Collision Equipment Group, Inc. www.cegroup.com Induction Innovations, Inc. www.theinductor.com Infratech www.infratech-usa.com Motor Guard Corporation www.motorguard.com

Miscellaneous ACT Test Panels, LLC www.acttestpanels.com Advanced Radiant Systems, Inc. www.ambi-radusa.com Aeromotive, Inc. www.aeromotive-inc.com Airbag Solutions www.airbagsolutions.com Alloy Wheel Repair Specialists www.awrswheelrepair.com Anest Iwata USA, Inc. www.anestiwata.com ASRW/NACE/CARS www.asrwevents.com Auveco Products [Auto Vehicle Parts Co.] www.auveco.com Celette Inc. www.celette2013.com Dar-A-Con Industries www.dar-a-con.com Dent Wizard www.dentwizard.com Eagle Abrasives, Inc. www.eagleabrasives.com Hopkins Manufacturing Corp. www.hopkinsmfg.com Infratech www.infratech-usa.com International Epoxies & Sealers www.useies.com LiftMaster www.liftmaster.com Mattei Compressors www.matteicomp.com Mechanix Wear www.mechanix.com Microflex Corporation www.microflex.com Motor Guard Corporation www.motorguard.com NASCAR www.nascar.com Nova Verta www.novavertausa.com Optima Automotive www.optimaautomotive.com PreFab Ads www.prefabads.com Pro Spot International, Inc. www.prospot.com QRP, Inc. www.qrpgloves.com Quali-Tech Manufacturing Co. www.qualitechmfg.com Quincy Compressor www.quincycompressor.com Safety Regulation Strategies, Inc. www.safetyregulations.com Spectra Chrome LLC www.spectrachrome.com SprayMax Aerosols www.uschem.com Steck Manufacturing www.steckmfg.com Style-Line Corp. Intl. www.soft-sanders.com Summit Software and Marketing Solutions www.summitsoftwaresolutions.com Toyota Motor Sales U.S.A. www.toyotapartsandservice.com VeriFacts Automotive www.verifactsauto.com Wheel Collision Center www.wheelcollision.com

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ArmorThane

Automotive Service Excellence

www.1800radiator.com

www.armorthane.com

www.ase.com

1-800EveryRim - OEM Wheels

ASC Industries Inc.

AirVANTAGE/Prime Supply Inc.

www.1-800EveryRim.com

3M www.3m.com/automotive

A-Frame Paint Booths www.aframesb.com

A.J. Dralle, Inc. www.ajdralle.net

ABRA Auto Body & Glass www.abraauto.com

Abrasive Resource www.abrasiveresource.com

Accudraft www.accudraftpaintbooths.com

ACT Test Panels, LLC

www.airvantagetools.com

www.asc-ind.com

AkzoNobel Car Refinishes

ASRW/NACE/CARS

www.akzonobelcarrefinishes.net

www.asrwevents.com

Allbrite Car Care Products Inc.

Assured Performance Network

www.allbriteusa.com

www.assuredperformance.net

ALLDATA LLC

Atlas Copco Compressors Inc.

www.alldata.com

www.atlascopco.com

Alloy Wheel Repair Specialists

AudaExplore

www.awrswheelrepair.com

www.audatex.us

Amerex Corporation

Audi

www.amerex-fire.com

www.audi.com

Ameri-Cure, Inc.

Auto Air Colors

www.ameri-cure.com

www.autoaircolors.com

American Honda Motor Co., Inc.

Automotive Service Equipment www.asedeals.com

Automotive Video Inc. www.auto-video.com

Autorobot Finland Oy www.autorobot.com

Autotron Induction Heating Systems www.autotronheater.com

Auveco Products www.auveco.com

Auto Body Toolmart

Axalta Coating Systems

www.honda.com

www.autobodytoolmart.com

www.axaltacoatingsystems.com

American Innovative Mfg.

Auto Watch

B-TEC USA LLC

www.autowatch.com

www.btechsystems.com

AutoBody-Review.com

BASF Automotive Refinish

www.AutoBody-Review.com

www.basfrefinish.com

Autobody.net

Becca Inc.

www.autobody.net

www.beccainc.com

Air Filtration Co., Inc.

Automotive Computer Solutions

Bee Line Company

www.afcfilters.com

www.shopprobe.com

www.beeline-co.com

www.acttestpanels.com

Advanced Radiant Systems, Inc. www.ambi-radusa.com

Aeromotive, Inc. www.aeromotive-inc.com

www.ai-mfg.com

American Sealants, Inc. www.americansealants.net

AMH Canada Ltd. www.amh.ca

AFC Finishing Systems www.afc-ca.com

Airbag Service www.airbagservice.com

Airbag Solutions www.airbagsolutions.com

AirFlow Technology, Inc. www.airflowtechnology.com

Andreae Team Inc. www.andreaefilters.com

Anest Iwata USA, Inc.

Automotive International, Inc.

www.anestiwata.com

www.valugard.net

Apollo Sprayers International

Automotive Management Institute

BendPak, Inc.

www.hvlp.com

www.amionline.org

www.bendpak.com

ArmaKleen Company

Automotive Recyclers Assoc.

Beugler Stripers

www.armex.com

www.a-r-a.org

www.beugler.com

Armor Auto LLC

Automotive Service Equipment

BlackJack Frame Machines

www.armorcoatusa.com

www.asedeals.com

www.blackjackframe.com

Blair Equipment Co. www.blairequipment.com

Blowtherm Spa www.blowtherm-usa.com

BMW of North America, Inc. www.bmwusa.com

Body Supply & Fastener Co. www.bsfco.com

Bodyshop Bids www.bodyshopbids.com

Boge America, Inc. www.boge.com

Bonny Marlin, Inc. www.bonnymarlin.com

BoothFilterStore.com LLC www.boothfilterstore.com

BTB Auto Glass & BodyShop Tools www.btbtools.com

Buff and Shine Mfg. www.buffandshine.com

Buske LLC www.buskellc.com

Cal-West Specialty Coatings www.cal-west.net

Caliber Collision Centers

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www.calibercollision.com

Quick Reference Guide

Alphabetical Listing

1-800-Radiator

Clean Plus

Dustless Blasting

www.californiapulse.com

www.cpidivisions.com

www.dustlessblasting.com

Dynabrade, Inc.

Dent Fix Equipment

www.dynabrade.com

www.dentfix.com

Campbell Hausfeld

Clean Shop

Dent Magic Tools

www.chpower.com

www.cleanshopmfg.com

www.dentmagictools.com

Capital Wheels and Auto Salvage

Clore Automotive

DV Systems

www.capitalautowrecking.com

www.cloreautomotive.com

www.dvsystems.ca

Car Bench North America

CLS, Inc.

www.carbenchna.com

www.clsincorporated.com

Car Brite

www.ezmix.com

www.denttoolsdirectusa.com

Dent Wizard

www.carbrite.com

Car-O-Liner Company

E-Z Mix Products

Dent Tools Direct

www.dentwizard.com

Col-Met Auto Direct

Detro Mfg. Inc.

Eagle Abrasives, Inc.

www.colmetautodirect.com

www.detromfg.com

www.EagleAbrasives.com

www.car-part.com

COLLISION AUTOMOTIVE REPAIR SVC INC

DeVilbiss Automotive Refinishing

ECS Automotive Concepts, LLC

Carborundum

www.cars.coop

www.autorefinishdevilbiss.com

Collision Center Design LLC

Diamond Liners, Inc.

www.collisioncenterdesign.com

www.diamondliners.com

Collision Equipment Group, Inc.

Diamond Standard

www.cegroup.com

www.diamondstandardparts.com

Collision Services

Disco Automotive Hardware

www.collisionservices.com

www.discoautomotive.com

Collision Websites

Dominion Sure Seal Ltd.

www.collisionwebsites.com

www.dominionsureseal.com

ComputerLogic, Inc.

DSR Distributing

CCC Information Services, Inc.

www.computerlogic.com

www.dsr-recycling.com

www.cccis.com

ComSearch

Dupli Color

www.com-search.com

www.duplicolor.com

www.car-o-liner.com

Car-Part.Com

www.carborundumabrasives.com

CARFAX Inc. www.carfax.com

CARSTAR www.carstar.com

Catalyst Industries, Inc. www.finalsand.com

www.ecsautomotive.com

ECS VIN,LLC www.ecsvin.com

Eezer Products Inc. www.eezer.com

Elektron Inc. www.elektron-bremen.com

EMM America, Inc. www.emmamerica.com

Enterprise Rent A Car www.enterpriseremarketing.com

Eppco Enterprises, Inc. www.eppco.net

CCAR www.sp2.org

Cebotech, Inc. www.cebotechusa.com

Celette Inc. www.celette2013.com

Central Coast Filter & Supply Co. www.centralcoastfilter.com

Certified Automotive Parts Association [CAPA] www.capacertified.org

CertifiedFirst Network www.certifiedfirst.com

Certifit Autobody Parts www.certifit.com

Copart www.copart.com

Correct Collect LLC www.correctcollect.com

Cowles Products www.cowlesproducts.com

Crash-writeR [Applied Computer Resources] www.crash-writer.com/bsbweb

Crystal-Glo Mfg. Corp. www.crystal-glo.com

CSF Inc. ww.vsfradiators.com

Champion Pneumatic www.championpneumatic.com

Chemicar USA www.chemicar.com

CSi Complete www.csicomplete.com

Cumberland Products, Inc. www.cumberlandproductsinc.com

ChemSpec USA www.chemspecpaint.com

Chief Automotive www.chiefautomotive.com

Christie Automotive Products www.christieautomotive.com

Cintas Corp. www.cintas.com

CJJ Inc. www.staraliner.com

Customer Research, Inc. www.CustomerResearch.com

Dar-A-Con Industries www.dar-a-con.com

Data Welder Inc. www.datawelder.com

Datco International, Inc. www.datco.com

Dent Doctor www.dentdoctor.com

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Quick Reference Guide

Alphabetical Listing

California Pulse Inc

Fastening Systems International

Hi-Tech Industries

www.equalizer.com

www.fsirivet.com

www.hi-techindustries.com

ESAB

FBS Distribution Co., Inc.

www.esabna.com

www.fbs-online.com

Esco

Ferro Industries, Inc.

www.esco.net

www.ferroind.com

FI.TIM www.fitim.com

Filco Inc. - Termomeccanica N.A.

Eurovac Inc.

www.filcoinc.com

www.eurovac.com

Future Cure Paint Booth

www.hopkinsmfg.com

G.L. Enterprises

Hunter Engineering Company

www.glenterprises.biz

www.hunter.com

Garage Equipment Supply

Hutchins Mfg. Company

www.geusa.com

www.hutchinsmfg.com

Gardner Denver, Inc

Hydrovane Compressors

www.gardnerdenverproducts.com

Fillon Technologies

www.ezmix.com

Garmat USA

Evercoat

www.filmtechauto.com

www.evercoat.com

Finesse Pinstriping, Inc.

Extractor

www.finessepinstriping.com

www.extractortools.com

Finish Kare Products, Inc

EZ Edger-Hostar, Inc.

www.finishkare.com

Gatorhyde/Chemline, Inc.

www.ezedger.com

EZ Mix

Fitzgerald’s Restoration Products

Gemtex Abrasives

www.ezmix.com

www.fitzgeraldsrestoration.com

www.gemtexabrasives.com

Fabick Protective Coatings

Fix Auto

General Motors

www.fabick.com

www.fixauto.com

www.goodwrench.com

Fandeli International

Flitz International

GfG Instrumentation

www.fandeli.com

www.flitz.com

www.gfg-inc.com

Franmar Chemical, Inc.

Glass Medic

Farecla Inc. www.fareclainc.com

www.garmat.com

Gates Corporation www.gates.com www.gatorhyde.com

www.franmar.com

www.glassmedic.com

FS-Curtis

GlasWeld

www.fscurtis.com

www.hydrovaneproducts.com

Hymans Specialty PaintSpringfield

www.fillontech.com

FilmTech Automotive, LLC

Hopkins Manufacturing Corp.

www.futurecure.com

Hystik Inc. www.hystik.com.

Hyundai Motor America www.oem1stop.com

I-CAR www.i-car.com

Identifix www.identifix.com

Indasa Abrasives www.indasausa.com

Induction Innovations, Inc. www.theinductor.com

www.glasweld.com

Global Finishing Solutions www.globalfinishing.com

Infratech www.infratech-usa.com

Ingersoll-Rand Goff’s Enterprises

www.ir.com

www.goffscurtainwalls.com

Gold Plating Services www.goldplating.com

Innovative Tools & Technologies www.innovativetools.com

Insurance Auto Auctions Gordon Auto Body Parts www.gordon.com.tw

Grade A Tools www.gradeatools.com

Greenleaf Auto Recyclers www.greenleafauto.com

H & S Autoshot www.hsautoshot.com

Haldon Company www.crashwrap.com

Hedson Technologies www.hedsonna.com

Henry’s Automotive Warehouse www.henrysautomotivewarehouse.com

www.iaai.com

International Epoxies & Sealers www.useies.com

Interstate Marketing Corporation www.imcequipment.com

Intertape Polymer Group www.intertapepolymer.com

Inventure, Inc. www.inventureinc.com

Ionix Technologies www.ionixtechnologies.com

Island Clean Air Inc. www.islandcleanair.com

J. Lee Automotive Industry Equipment www.usaspotwelding.com

Josam Products, Inc. Herkules Equipment Corp.

www.josamusa.com

www.herkules.us

Hertz www.hertz.com

Hi-Tac Clamp www.hi-tacclamp.com

Kaeser Compressors, Inc. www.kaeser.com

Karajen Corp./BoothBox www.karajencorp.com

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Quick Reference Guide

Alphabetical Listing

Equalizer Industries, Inc.

www.kaycospraybooths.com

Microflex Corporation

Nissan North America, Inc.

www.gersonco.com

www.microflex.com

www.nissan4parts.com

Maaco Franchising, Inc.

MIPA Professional Coating Systems

NorAM, Inc.

www.mipa-paints.com

Norgate Tech. Inc.

Mirka Abrasives, Inc.

www.abwtracker.com

www.mirka-usa.com

Northern

Mitchell International

www.northernfactory.com

www.mitchell.com

Nova Verta

Mohawk Lifts

www.novavertausa.com

www.mohawklifts.com

Noxudol

Montana Products, Inc.

www.noxudol.com

www.montanabigsky.com

NRD, LLC

Morgan Manufacturing, Inc.

www.theneutralizerac.com

www.maacofranchise.com

Kent Automotive www.kent-automotive.com

Keyod Inc www.keyod.com

Keysco Tools

Malco Products, Inc. www.malcotools.com

www.shindustries.com

Marathon Spray Booths & Finishing Systems

Keystone Restyling Products

www.marathonspraybooths.com

www.keystonerestyling.com

Kia Motors America www.kia.com

Kidde Fire Systems www.kiddefiresystems.com

MarkingPenDepot

www.morganmfg.com

www.markingpendepot.com

Morton Paint Company www.uschem.com

Killer Tools & Equipment Corp.

Nu-Tec Systems LLC

www.killertools.com

Kings Products Inc.

www.noraminc.com

www.nu-tecsys.com

Martech Services Company

OEConnection

www.bodypull.com

www.breathingsystems.com

Motor Guard Corporation

www.oeconnection.com

Kirker Automotive Finishes

Martin Senour Automotive Finishes

www.motorguard.com

www.kirkerautomotive.com

www.martinsenour-autopaint.com

Omega Recycling Technologies

Mytee Products, Inc.

www.omega-systems.ca

Klean-Strip Automotive

Martin Tool & Forge

www.mytee.com

www.kleanstripauto.com

www.martintools.net

KPS Auto Body Supplies Distributor www.kpssolution.com

Kwicksilver Systems www.kwicksilverusa.com

Omni United USA Inc. NAPA

www.omni-united.com

Masters School Of Autobody Management

www.napaonline.com

Optima Automotive

www.masters-school.com

Nilfisk-Alto

www.optimaautomotive.com

www.nilfiskcfm.com

La-Man Corporation www.laman.com

LAC Corporation www.laccorp.com

Lake Country Mfg. Inc. www.lakecountrymfg.com

Lancer Insurance Company www.lancerinsurance.com/ autorepair.htm

Matrix System Automotive Finishes www.matrixsystem.com

Mattei Compressors www.matteicomp.com

MAXIMA www.maximaauto.com

Langeman Mfg. Ltd. www.langeman.com

LDPI Lighting www.ldpi-inc.com

Maxzone Depo Auto Parts Corp. www.maxzone.com

Mechanix Wear www.mechanix.com

Lenco

Meguiar’s, Inc.

www.lencoautomotive.com

www.meguiars.com

LiftMaster

Melmark Tool Mfg., Inc.

www.liftmaster.com

www.melmarkmfg.com

Light Up Customs, LLC

Menzerna USA

www.lightupcustoms.com

www.menzernausa.com

Lincoln Electric

Mercantile Development, Inc.

www.lincolnelectric.com

www.mdiwipers.com

Lista International Corp.

Mercedes-Benz

www.listaintl.com

www.mbusa.com

LKQ Corporation

Merfin Systems, Inc.

www.lkqcorp.com

www.merfin.com

Logicar Inc.

Messe Frankfurt, Inc./Automechanika

www.automotiveartpaints.com

Lone Star Software (Alliance) www.eztraker.com

Lord Corporation www.lord.com/fusor

« Circle 123 for Reader Service

www.messefrankfurt.com

Metal Works 360 Inc. www.metalworks360.com

Mettler-Toledo www.mt.com

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Quick Reference Guide

Alphabetical Listing

Kayco Spray Booths, Inc.

Louis M. Gerson Co., Inc.

Pro-Tek Spray Equipment

Roberts-Gordon

SEMA Show

www.outrageousfinishes.com

www.pro-teksprayequipment.com

www.rg-inc.com

www.semashow.com

PDQTools.com

Prostripe

Roll Seal, Inc.

Sensible Car Rental

www.pdqtools.com

www.prostripe.com

www.rollseal.net

www.sensiblecarrental.com

PDR Coach

PSR, Inc.

Rossknecht Software

Sharpline Converting, Inc.

www.pdrcoach.com

www.psr-recycling.com

www.rossknecht.com

www.prostripe.com

Peacock Laboratories

Pull-It Corporation/Mo-Clamp

Rotary Lift

www.pchrome.com

www.moclamp.com

www.rotarylift.com

Perfect Fit Group

Pyro-Chem

RoTOOL

www.perfectfitgroup.com

www.pyrochem.com

www.rotoolvacuumsystems.com

Sherwin-Williams Automotive Finishes

Perma-Coat

QCSA Auto Auctions

RTI Technologies

www.sherwin-automotive.com

www.perma-coat.net

www.qcsa.com

www.rtitech.com

Persyst Enterprises Inc.

QRP, Inc.

www.solvent-recycler.com

www.qrpgloves.com

PMCLogic

Quali-Tech Manufacturing Co. www.quali-techmfg.com

Rubber-Seal Medallion Refinish System

www.shop-pro.com

www.pmclogic.com

Porter-Ferguson

Quality Finish Services

www.medallionrefinish.com

www.shopsmartsupply.com

www.porter-ferguson.com

www.qualityfinishservices.com

S&G Tool Aid Corp.

sia Abrasives, Inc. USA

Powder-X Coating Systems

Quincy Compressor

www.toolaid.com

www.sia-USA.com

www.powderx.com

www.quincycompressor.com

S&H Industries

SILVER SAILS AUTOMOTIVE

www.shindustries.com

www.silversails-paints.com

S.M. Arnold, Inc.

SodaBlast Systems

www.smarnoldinc.com

www.sbsllc.com

Qwikliner www.qwikliner.com

R&H Products

PPG Automotive Refinish

www.shootsuit.com

Shop-Pro Equipment

www.rh-products.com

www.ppgrefinish.com

www.solventkleene.com

www.rsfinishing.com

www.prevalspraygun.com

Rapid Tac Inc.

PreFab Ads www.prefabads.com

Presta Products

Safety Regulation Strategies, Inc.

www.rapidtac.com

www.safetyregulations.com

RBL Products, Inc.

Sartorius Corporation

www.rblproducts.com

www.prestaproducts.com

ShopSmart Auto Body Supply

Solvent Kleene, Inc.

R.S. Finishing Systems Inc.

Precision Valve

Shoot Suit Inc.

www.sartorius.us

Sorbothane Inc www.sorbothane.com

Southern Polyurethanes, Inc. www.southernpolyurethanes.com

RDF Enterprises LLC www.vstatus.biz

Reading Technologies, Inc.

SATA Spray Equipment

Pro Spot International, Inc.

www.driair.com

www.satausa.com

www.prospot.com

RealParts.com

SCA Franchising Company

Pro Tech Polymer Products, Ltd.

www.realparts.com

www.sca-appraisal.com

www.prestopro.com

Schumacher Electric

Pro Tools & Equipment, Inc.

www.batterychargers.com

Spanesi www.spanesi.com

Spectra Chrome LLC www.spectrachrome.com

Spectra Premium Industries www.spectrapremium.com

Spies Hecker

www.protools.ws

Reflex Truck Liners

www.spiesheckerusa.com

www.langeman.com/Reflex/BSB

Pro-Spray Automotive Finishes

Reflexxion Automotive Products

Scorpion Truck Bed Liners

www.reflexxion.com

www.scorpioncoatings.com

Spray-Lining and Coatings

www.prosprayfinishes.com

www.spray-lining.com

Spray-Tech www.spraytech.com

SprayMax Aerosols www.uschem.com

Sprayway, Inc. www.spraywayinc.com

SprayZone.net www.sprayzone.net

Standard Infrared Inc. www.standardir.com

Standox www.standoxna.com

STARCKE Abrasives USA, Inc. www.starckeusa.com

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Quick Reference Guide

Alphabetical Listing

Outrageous Custom Finishes

Weller Auto Parts

www.bizelaunch.com

www.partsbyweller.com

Viskon-Aire

Wheel Collision Center

Steck Manufacturing

Tite-Spot Welders, Inc.

www.steckmfg.com

www.titespot.com

www.viskon-aire.com

www.wheelcollision.com

Steiner Industries

Total Automotive, Inc.

Vogel Automotive Coatings

Wheels America

www.steinerindustries.com

www.totalauto.com

www.axiscoatings.com

www.wheelsamerica.com

Volkswagen of America, Inc.

WireTrim Edge Cutting Tape

www.sterlingautobody.com

www.vw.com

www.wiretrim.com

STOKO Skin Care

Toyota Motor Sales U.S.A.

Volvo Cars Of North America LLC

Wizards Products

www.toyotapartsandservice.com

www.volvocars.com

Trade Associates Inc.

WM Barr & Co Inc

Vortex Sprayliners, Inc.

www.kleanstripauto.com

www.dura-block.com

www.vortexsprayliners.com

X-Pert Paint Mixing Systems

Walcom USA

www.x-pertinc.com

www.walcom-usa.com

XIM Products, Inc.

Sterling Auto Body

www.stokoskincare.com

Stolen & Recovered www.stolenandrecovered.com

Streamline Tools www.shindustries.com

Style-Line Corp. Intl.

www.wizardsproducts.com

www.ximbonder.com

www.soft-sanders.com

Transtar Autobody Technologies

Subaru Of America

www.tat-co.com

www.subaru.com

Trimaco, LLC

Walmec North America

www.trimaco.com

www.walmecna.com

Tru-Line Laser Alignment

Zendex Tool Corporation

Wanda

www.ezgojaks.com

www.tru-line.net

www.wandarefinish.com

Tsunami Compressed Air Solutions

Web-Est

Zolatone Automotive, Industrial & Marine

www.tsunami.us.com

www.web-est.com

www.zolatoneaim.com

Suburban Mfg. www.submfg.com

Sullivan-Palatek www.sullivanpalatek.com

Summit Software and Marketing www.summitsoftwaresolutions.com

Turbo Liner, Inc.

Zurich

www.turboliner.com

www.zurichna.com/zdu

TYC/Genera Corporation www.genera.com

Sun-Spot Products International

Wedge Clamp Systems www.wedgeclamp.com

www.sun-spot.us

Sunex Tools www.sunextools.com

U.S. Body Products

Sunmight Abrasives

www.usbodyproducts.com

www.USChem.com

Superior Dent Removal www.nodents.com

SureCritic www.SureCritic.com

Symtech Corporation www.symtechcorp.net

T9 Products, Inc. www.tnine.com

Tape Industrial Sales todd.jennings@tapeindustrial.com

Tech Zone Airbag Service www.techzoneairbagservice.com

tesa tape, inc.

U.S. Chemical and Plastics www.uschem.com

Ultimate Linings www.ultimatelinings.com

Ultra Dent Tools, Inc. www.ultradenttools.com

UniCure Spraybooths www.spraybooths.com

UniRam Corporation www.uniram.com

United Recyclers Group, LLC www.u-r-g.com

www.tapeindustrial.com

TG Products www.therailsaver.com

Thatâ&#x20AC;&#x2122;s Included Inc.

Urethane Supply Company

www.thats-included.com

www.urethanesupply.com

The Boyd Group Inc.

USI of North America

www.boydgroup.com

www.usiitalia.com

The Collision Equipment Group

Vale Training Solutions

www.cegroup.com

www.valetrainingsolutions.com

The Ding King www.dingking.com

The Fastener Warehouse

Valspar

www.thefastenerwarehouse.com

www.valsparrefinish.com

NATEF

Vantage Tool

www.nastf.org

www.shindustries.com

Time Shaver Tools

VeriFacts Automotive

www.timeshavertools.com

www.verifactsauto.com

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Quick Reference Guide

Alphabetical Listing

Vision Group Investments

»| Industry Update |« Conference continued from pg. 13 Ganske emphasized that investing in training, tools and equipment, and polishing business and marketing skills, is imperative if a shop is to remain viable in an increasingly complex industry.

Parts Programs/Standards » After lunch, Aaron Schulenburg, executive director of the Society of Collision Repair Specialists (SCRS), reported on topical issues currently filling the trade publication headlines. The first topic was insurancemandated parts procurement programs such as PartsTrader, and Schulenburg discussed the feedback SCRS has received on how the various programs have been received in various markets. He pointed out that, despite being in place for more than a year in some markets, there

has still been no evidence presented that the programs are providing any of the suggested benefits to collision repairers. Looking at a variety of carriers utilizing different procurement platforms and repair facilities operating under their program, Schulenburg indicated how cumbersome and intrusive these mandated programs can be to the shop when it comes to managing vendors and parts. In one instance, the carrier communication recognized the “frustration” repair facilities felt from being obligated to order a variety of parts, each from a different supplier, each in a different state. Schulenburg also addressed the ongoing dialogue between I-CAR and repair organizations regarding the recognition of OEM published repair procedures as the industry’s standard of repair. His presentation demonstrated the importance of such discussion as he pointed out contrasts between “standard” programs in the U.K. and the U.S. In light of recent legislation filed in the U.S. House and Senate seeking to repeal parts patent laws, he offered a slideshow presentation illustrating

common problems shops experience when procuring both used and aftermarket parts that lead to parts returns, exposing the incredible waste of time and money shops are subjected to when attempting to incorporate unfit parts into the repair process.

Web-Est Adds European and Canadian Rate Matrices to PDR Estimating Software eb-Est announced the addition of new matrices for Europe and Canada. Each new matrix allows users to create multiple custom rate profiles for performing PDR estimating in the U.S., Canada and Europe. "We are very excited about these new features in our program," said Eric Seidel, president and CEO. PDR Estimating is a new product launched by Web-Est, in partnership with Community Data Group, to provide PDR technicians with efficient and affordable estimating technology. Web-Est has become the leader in online collision estimating software. To learn more, visit Web-Est.com or call (888) 932-3780. Visit their website to start a free trial on PDR-Software.

SCRS continued from pg. 13 shops that are obligated to change their internal business practices to accommodate the changing rules of the DRP relationships.” SCRS cites one email from an American Family field adjuster to a group of repair businesses on the program that said, “I’ve received lots of feedback from almost everyone about APU [Solutions]. There is some good with it, and then there is some very frustrating/difficult stuff to deal with. One of the major concerns I’m hearing about right now is APU recommending all these little outlying suppliers that are requiring credit cards before you can order a part. Shops are not set up to be dealing with credit cards all over the country, and truly local suppliers such as Keystone don’t require them. Another concern is freight and, more specifically, how returns are handled. None of these are making things easier for you, and that’s frustrating for everyone.” Added SCRS Immediate Past Chairman Aaron Clark, “Despite the obvious recognition of the hardships these mandates are potentially creating, and despite the rapidly evolving marketplace where it appears more and more online parts procurement solutions are entering into the marketplace, it is baffling why carriers continue to dictate process, rather than seeking a results-driven relationship with repairers. It certainly leaves the impression that there is more to gain for the insurance industry than the desire for increasingly informed selection of parts choices from reasonable vendors and more efficient processing.” Circle 98 for Reader Service

June 2013 | BodyShop Business

Product

Showcase Foaming Wax and Grease Remover The RBL system is designed as a foaming wax and grease remover prior to paint. It also works great for removing road grime, salt and rubbing compound. The foam stays on the surface until itâ&#x20AC;&#x2122;s wiped off. There is zero alcohol in the RBL formula, so there is no chance of the primer or filler lifting or wrinkling.

Radiator Coolant Test Strips

RBL Products, Inc. www.rblproducts.com Circle 152 for Reader Service

This compact retail solution provides a quick and simple method to prevent coolant contamination. Compatible with all types of coolant, the Radiator Coolant Test Strip Kits provide fast and accurate results in seconds. Spectra Premium www.spectrapremium.com Circle 150 for Reader Service

Strengthen Waterborne Adhesion Bulldog Waterborne Adhesion Promoter is designed to promote adhesion of waterborne coatings to all major raw/primed plastics and pre-painted metal. This patent-pending blend eliminates the need for primer/sealer, and is VOC compliant in all areas of the country. Klean-Strip Automotive www.kleanstrip.com Circle 151 for Reader Service

Four-Stage Membrane Dryer The WNA AMD-035 Membrane Dryer has a fourstage pre-filtration system that provides longevity of the product. It has a flow rating of 35 SCFM and maximum working pressure of 150 psi. It ultimately removes moisture, liquids, dust, rust, scale and other contaminants to .01 microns. Walmec North America www.walmecna.com Circle 153 for Reader Service

Protect Seats from Stains The 4050 Seat Protector is made of heavy-duty vinyl coated fabric thatâ&#x20AC;&#x2122;s resistant to water and oil. Its large size (28-by-58 inches) protects the sides and front of a seat, and its slide on/off design makes for easy installation and removal. It can be wiped down or machine washed to remove stains or debris. Shoot Suit Inc. www.shootsuit.com Circle 154 for Reader Service

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»| Product Showcase |«

Exact Wheel Balancing The Ranger DST64T allows operators to quickly and automatically enter wheel parameter settings in less than three seconds for exact balancing every time. A soft-touch keypad and display panel includes dynamic, static and variable allow settings and features dynamic tire and wheel graphics to help guide technicians through balancing procedures. Ranger/BendPak www.bendpak.com Circle 155 for Reader Service

Illuminate Surfaces for Better Repairs The 3M PPS SUN GUN II provides a wide, even light beam to illuminate pre- and postrepair paint surfaces for accurate estimates and the best quality repair. Improved features include longer battery run time, a wider and more even light beam, an improved battery charger and a more durable design. 3M www.3Mcollision.com Circle 156 for Reader Service

Reduce Sanding Time EverGold Finishing Putty spreads and levels to a smooth finish, reducing sanding time to remove heavy texture. It easily sands with 180-grit sandpaper, eliminating the need for coarse grits that can cause sand scratch swelling. It contains ZNX-7, which quickly provides superior adhesion to galvanized steel and aluminum, reducing the risk of pulling back featheredge. Evercoat www.evercoat.com Circle 158 for Reader Service

Remove Spot Welds The Malco Spot Weld Cutter Kit is a complete spot weld removal solution consisting of a 3/8-inch cutter assembly, five replacement cutter bits, a replacement center drill and a 5/16-inch cobalt drill bit. Kit components are also available separately. Malco Products, Inc. www.malcotools.com Circle 159 for Reader Service

Quick-Drying Primer Surfacer Transtar’s Signature Series Speed Primer is a premium, 2K urethane primer surface that covers in as little as two coats and dries in as little as 30 minutes. This easy-tosand primer surfacer can be applied directly to metal, provides excellent gloss holdout and is highly resistant to film shrinkage. Transtar Autobody Technologies www.tat-co.com Circle 157 for Reader Service

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»| Product Showcase |«

Quickly Evaluate Vehicles

Optimize Air for Spraying Waterborne The Model 50-WB air system lowers dew point and relative humidity for spraying waterborne paints. It can process up to 50 SCFM of breathable air or 35 SCFM of ultra clean, dry air. Martech Services Company www.breathingsystems.com Circle 160 for Reader Service

Target Mobile Customers MoFuse Local, a provider of mobile Web content, has an affordable solution to help auto service businesses reach mobile customers. For businesses with a standard website, MoFuse Local provides a redirect code that detects when a visitor is on a phone and automatically serves the mobile-friendly site to maximize the collision repair shop’s opportunity for new business. If a business does not have a website, the MoFuse Local site can work as a primary website. MoFuse Local mofuselocal.com/deal/bshop Circle 161 for Reader Service

Hunter’s Quick Check inspection system performs a comprehensive vehicle inspection in less than three minutes. Valuable information about a vehicle’s alignment, brake performance, battery health, emissions and tire health can be handed to vehicle owners as they wait. Hunter Engineering Company www.hunter.com Circle 162 for Reader Service

Comfortable Spray Gun The GM 5000 Electrostatic Gun combines the latest in advanced ergonomics with superior liquid spray technology for improved operator comfort and efficiency. A lightweight design showcases excellent balance, fingertip controls and a low-force trigger. Models are available for most solvent or water-based paints and coatings. Wagner Industrial Solutions www.wagnerGM5000.com Circle 163 for Reader Service

Improved Coating for Less Buffing and Rework 3M’s Purple Finishing Film Discs are specifically formulated with an improved coating that levels surface defects, requires less buffing and rework, and reduces pigtails for a perfect finish on clearcoat, according to the company. They’re available in 3-inch, 5-inch and 6-inch discs in variable grit measurements. 3M www.3mcollision.com Circle 164 for Reader Service

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»| Classifieds |«

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BodyShop Business Classified • Help wanted • Business for sale • Equipment for sale • Software... and so much more!

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330-670-1234 ext. 224

Call 888-906-9370 or online at

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»| Classifieds |«

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The

Shop Mark Cipparone President and CEO Rocco’s Collision Centers 䡲 Philadelphia, Pa.

Man, you have a lot of tattoos. Yes, I don’t know how many I have because one seems to lead into another, but both my arms are tattooed, my entire chest, the top portion of my back and part of my leg. My left arm is totally dedicated to Rocco’s Collision and the collision industry. One part says, ‘Only the strong survive,’ to show that only the strong can withstand the pressure of being a top shop. I also have a frame rack inside a storm, a dragon holding a paint gun and doing graffiti, and an air compressor with a vicious face. On my hand, I have the ‘dripping R’ logo of Rocco’s and an anchor indicating that I am the anchor of the ship that is our company.

Do you have a favorite one? Probably the gypsy women. I have one on my neck and another on my right fist. I like their will to live life to the fullest because they might not be around tomorrow. Plus, they have great beauty because many of them have great features.

Do you ever get mistaken for the rapper, Pitbull? Yes, quite often!

You have a lot of videos on YouTube. Why do you have one of you getting your beard trimmed at a barber shop? I wanted to show the public and our customers that we’re everyday people who do everyday things. I also wanted to showcase someone else’s talents and help them by spreading the word about their business. Within collision is the expectation of excellence, but we like to live life, too. That’s also why I did a video of me getting tattooed. I wanted to show people that we’re

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unique and different and have another side other than this professional collision center side.

You also did a ‘Harlem Shake’ video. Is it important to you to instill fun in your work environment? Yes, I think that balance is quite necessary because, in the work environment, there are so many deadlines and so much exactness that the pressure level is very intense. When you can interrupt that by having a happy, fun-loving time every once in awhile, it really breaks down that pressure and makes it more tolerable. Plus, you get to see people team up together to do something fun, and when it comes time to team up and do something exact, it’s a little easier to do knowing you have these good times behind you.

You actually employ a full-time videographer to shoot all these videos, correct? Yes, it’s not traditional for a collision shop to have one, but I wanted to expose the public to what we do. We hired a videographer to shoot the grand opening of our Berlin, N.J. location, and he did such a fantastic job exposing the many facets of the people who built that fifth location that I started to wonder how we could capitalize on having someone like this in our life who could show another side of collision. We could show how we could fix a $20,000 wreck and then showcase parts of our life that may not have anything to do with collision.

Talk about your Harley. It’s a 2003 Road King Classic. It has been transformed now for the second time and serves as a showpiece we can take to different shows to expose our talents to others. What’s more important than the shows themselves is the camaraderie the people from our company develop while there. They choose to go to these shows because they enjoy each other and it gives them a sense of pride when we take first place or even if we don’t place. BSB

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