ImportCar, August 2013

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Elevated Engine Idle Speed

August 2013

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MAGAZINE

❯❯ Solving Brake Pulsation

Steering Noise


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02-04 Contents 08.13 8/13/13 12:06 PM Page 2

Volvo Rear Axle Service & Alignment

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CONTENTS 30

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Volume 35, No. 8

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Diagnostic Solutions

Tech Update

Vehicle Lubrication Gary Goms defends the oil and filter change, but suggests introducing the term, “recommended maintenance interval,� and explains how shops can capitalize on profitable lubrication, drivetrain, filter, lighting, battery and tooling services in the process.

Brake Pulsation This article focuses on brake pulsation, examines distinctive causes of rotor thickness variation and explains how to accurately check the slide mechanism and the caliper piston when the knuckle or caliper bolt has been bent.

ImportCar Staff Publisher Jim Merle, ext. 280 jmerle@babcox.com Editor Mary DellaValle, ext. 221 mdellavalle@babcox.com

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Managing Editor Jennifer Clements, ext. 265 jclements@babcox.com Editorial Assistant Shannon Wilkes, ext. 222 swilkes@babcox.com Technical Editor Larry Carley lcarley256@aol.com

August 2013 | Import-Car.com

Graphic Designer Kelly Gifford, ext. 249 kgifford@babcox.com Ad Services Director Cindy Ott, ext. 209 cott@babcox.com


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02-04 Contents 08.13 8/13/13 12:06 PM Page 4

DEPARTMENTS Columns 6 Editor’s Notebook

Publication

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Contributing Writers Bob Dowie, Village Auto Works, Chester, NY

8 News Update

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18 Gonzo’s Tool Box

Gary Goms, formerly of Midland Engine Electronics & Diagnostics, Buena Vista, CO Bob Howlett, The Swedish Solution, Orange Village, OH Scott “Gonzo” Weaver, Superior Auto Electric, Tulsa, OK

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Editorial Advisory Board Bob Dowie, Village Auto Works, Chester, NY

Brake Hose Inspection

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40 Tech Update:

Chris Klinger, Precision Incorporated, Tucson, AZ Steve Louden, Louden Motorcar Services, Dallas, TX

TPMS Sensor Corrosion

Frank Scandura, Frank’s European Service, Las Vegas and Henderson, NV Joe Stephens, Stephens Automotive, Palatine, IL

64 Import Tech Tips

John Volz, Volz Bros., Grass Valley, CA

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76 Essentials (New Products)

Babcox Media, Inc. 3550 Embassy Parkway Akron, OH 44333-8318

78 RAPID RESPONSE 79 Classifieds

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84 NASCAR Performance Become a fan on Facebook

President

Bill Babcox bbabcox@babcox.com

Vice President/ Chief Financial Officer

Greg Cira gcira@babcox.com

Vice President/ Group Publisher

Jeff Stankard jstankard@babcox.com

Controller

Beth Scheetz bscheetz@babcox.com

In Memoriam

Follow us on Twitter

Founder of Babcox Publications

Edward S. Babcox (1885-1970)

Chairman

Tom B. Babcox (1919-1995)

IMPORTCAR (ISSN 1069-4714) (August 2013, Volume 35, Number 8): Published monthly by Babcox Media, Inc., 3550 Embassy Parkway, Akron, OH 44333 U.S.A. Phone (330) 670-1234, FAX (330) 670-0874. Periodical postage paid at Akron, OH 44333 and additional mailing offices. POSTMASTER: Send address changes to IMPORTCAR, 3550 Embassy Parkway, Akron, OH 44333. IMPORTCAR is a trademark of Babcox Media, Inc. registered with the U.S. Patent and Trademark office. All rights reserved. A limited number of complimentary subscriptions are available to individuals who meet the qualification requirements. Call (330) 670-1234, Ext. 260, to speak to a subscription services representative or FAX us at (330) 670-5335. Paid Subscriptions are available for non-qualified subscribers at the following rates: U.S.: $69 for one year. Canada: $89 for one year. Canadian rates include GST. Ohio residents add current county sales tax. Other foreign rates/via air mail: $129 for one year. Payable in advance in U.S. funds. Mail payment to IMPORTCAR, P.O. Box 75692, Cleveland, OH 44101-4755. VISA, MasterCard or American Express accepted. Member BPA International, Inc. Founded 1979. 䊚2013 by Babcox Media, Inc.

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[ Editor’sNotebook

By Mary DellaValle|EDITOR

Exemplary Techs Who Ensure Service Excellence Make Us All Winners

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excellence in the automotive service industry to engaging in the local community. The deadline to enter online is August 26. See page 69 of this issue for more details. Three finalists, one from each of the magazines mentioned earlier, will be announced in the September issues. The Best Tech winner, chosen from the three finalists, will be named in the October issue and provided travel and accommodations for the AAPEX/SEMA shows in November, as well as other prizes. The winner also

alling all best techs! Time is running out to nominate yourself or a technician you know for the Best Tech Award, sponsored by WIX Filters in conjunction with Brake & Front End, ImportCar and Underhood Service magazines. Get recognized for your dedication to service excellence by entering the WIX Filters “Best Tech” contest today! The Best Tech award (www.besttech2013.com) recognizes the skills and professionalism of today’s automotive technicians, from demonstrating

will be profiled in an article in the December of this magazine. This is the third year a winner will be recognized. Previous recipients were Thomas Palermo of Preferred Automotive Specialists, Inc., Jenkintown, PA (2011) and Kim Brant from Joe’s Tire & Auto Sales, St. Joseph, MO (2012). Your expertise allows you to deliver highest-quality, professional repairs that are done right the first time, and build customer trust and confidence. Don’t delay — Nominate yourself or a tech you admire at www.besttech2013.com. IC

AVI PLAY’s iPad Winner Thank you to all of our readers who took part in the “WIN with AVI PLAY” promotion. The winner of the iPad Mini for his repair shop is Dave Cooper of Dave’s Auto Service in Cedar, MN, (davesautoserviceinc.com). Be sure to watch for additional opportunities to WIN with AVI PLAY in upcoming issues of this magazine. Mary DellaValle, mdellavalle@babcox.com

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AVI PLAY is an Augmented Reality (AR) App that provides smart phone and tablet users with the ability to unlock valuable technical and training content from the pages of the magazines. What are you waiting for? Get Bonus content by downloading the AVI PLAY App for iPhone, iPad and Android devices.


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08-16 News_Aug 8/13/13 12:33 PM Page 8

[ NewsUpdate Wagner Brake Products Announces Low-Copper Friction Breakthrough Wagner Brake Products has announced a breakthrough in low-copper automotive brake friction technology that has resulted in the brand’s best-ever levels of stopping power, noise control and fade resistance. The new Wagner OE21 ceramic formulations are available immediately in Wagner ThermoQuiet Ceramic brake pads. “Our engineers have developed an advanced technology that immediately meets the requirements of impending environmental restrictions and provides across-the-board improvements in performance, NVH control, durability and dusting characteristics,” said Martin Hendricks, vice president and general manager, braking, Federal-Mogul. Reduction of copper content in vehicle friction materials is required with the recent passage of environmental legislation in California and Washington. Currently, legislation mandates that the use of copper in new original equipment and replacement brake pads be reduced to less than 5% of material content by weight by Jan. 1, 2021. Rather than wait for the 2021 deadline, several global vehicle manufacturers have worked with Wagner brake engineers to integrate low-copper OE

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brake pads into next-generation models soon to go on sale. The proprietary OE21 formulations were developed through an advanced tribological “fingerprinting” process that enabled Wagner brake engineers to first map the dynamic properties of copper in a full range of operating conditions, and then identify alternative materials that could provide improved stopping, NVH control, wear and dusting characteristics. The new formulations offer 15% greater stopping power and are 35% quieter, on average, than previous Wagner ThermoQuiet Ceramic formulations. In addition, ThermoQuiet pads featuring the new formulations offer up to 40% greater fade resistance than those equipped with previous materials. To learn more about the proprietary OE21 low-copper friction formulations and Wagner ThermoQuiet Ceramic brake pads, contact your Wagner brake supplier or visit www.TQBrakePads.com.


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[ NewsUpdate WIX Filters Sponsors Tomorrow’s Technician’s ‘2013 School of the Year’ Competition WIX Filters and O’Reilly Auto Parts have partnered with Tomorrow’s Technician as title sponsors for the “2013 School of the Year” competition, a national contest to find and name the best technician training school in the country. Schools can nominate their programs for the award by Aug. 26 at www.ttschooloftheyear.com. “WIX is proud to support of the ‘School of the Year’ competition promoting excellence in education,” said Mike Harvey, brand manager for WIX Filters. “The ‘School of the Year’ program continues to grow each year showcasing the best in technician education and we look forward to seeing this year’s entries of future technicians.” The School of the Year program is open to all high schools or post-secondary schools that have a subscription to Tomorrow’s Technician. Twenty finalists will be announced after all submissions are received on Aug. 26. Judges will then review entry criteria and select the top school from each of the four regions in the U.S. – or the Final Four. The winner will be selected from the four finalists and announced in October. The winning school will receive a visit by Tomorrow’s Technician staff and program sponsors; $2,500 WIX Filters’ donation to the school’s program; O’Reilly and WIX Filters’ gear (hats, backpacks, key chains, shop banners and T-shirts, product samples); and an appearance by either the WIX or O’Reilly Auto Parts mobile marketing unit. In addition, the winning school’s instructor and guest will travel to Las Vegas and attend a Babcox Media recognition dinner at AAPEX in November. Each school that is nominated will receive national recognition on Tomorrow’s Technician’s website, as well as through social media outlets. Schools that are selected to the Final Four receive a professional automotive tool set and a $250 gift card both from O’Reilly Auto Parts.

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Anchor Celebrates 80 Years of Service to The Automotive Aftermarket Anchor Industries is celebrating 80 years serving the automotive aftermarket. The company was founded in 1933 in Cleveland, OH, as a manufacturer of driveline mounts and rubber products. While much has changed in 80 years, Anchor says the company has continued to grow by sticking to its core philosophy as a basic manufacturer. Over the years, Anchor has earned recognition as the No. 1 brand name in engine and transmission mounts, the company says. Anchor says it remains focused on maintaining both its manufacturing facility and R&D in the U.S. “We continuously reinvest in all aspects of the business to ensure we are supplying the highest-quality products available,” Anchor said in a statement announcing the 80-year milestone. “Anchor is committed to producing premium-quality products; whether they are produced in our plant in Cleveland, OH, or globally sourced; all our products meet or exceed OE fit, form and function.” The company’s Cleveland manufacturing facility is 65,000 square feet and its U.S. distribution center was recently expanded to more than 150,000 square feet, allowing the company to maintain an extensive finished goods inventory, to ensure high fill rates and quick order turnaround times. More than 645 numbers have been added in the past 54 months alone, the company says. And, according to Anchor, the company offers nearly 100% order fill rates, and fast turnaround order processing ensures maximum ROI.


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NewsUpdate] Mitchell 1 Names 2013 Automotive Technology Outstanding Student Kevin Borchert from Racine, WI, was recently named the 2013 Mitchell 1 Automotive Technology Outstanding Student during the North American Council of Automotive Teachers (NACAT) conference held in Quebec City, Quebec, Canada. Each year, Mitchell 1 recognizes one U.S. or Canadian high school senior for outstanding achievement in automotive technology and auto shop repair scholastics. Borchert received a $2,500 scholarship, a check for $500 and roundtrip airfare and accommodations for himself and a guest to attend the NACAT conference. “Mitchell 1 is proud to recognize Kevin Borchert for his outstanding achievement and strong dedication to pursuing educational excellence in the automotive technology field,” said Nick DiVerde, senior marketing director, Mitchell 1. “With Kevin’s drive and enthusiasm for making a difference in the aftermarket, we know he will one day accomplish his dreams.” To be eligible for the scholarship, applicants must be a current student majoring in automotive technology/auto shop repair course work and must meet the following criteria: be nominated by his/her NACAT instructor, maintain a minimum overall 3.0 GPA, have plans to attend (or already be enrolled in) an accredited college or university, and be a U.S. or Canadian citizen. Borchert graduated from Case High School in Racine, WI, in May 2012. He is currently enrolled in the automotive technician associate degree program at Milwaukee Area Technical College and is expected to finish in October 2014. His ultimate career goal is to work as a professional technician at an aftermarket repair facility that installs and repairs performance equipment.

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[ NewsUpdate ‘Brake Check’ Promotion From Monroe Brakes Helps Motorists Save On Repairs The Monroe Brakes “Brake Check” promotion, available August 1 through Oct. 31, 2013, offers motorists a chance to earn up to a $30 Visa prepaid card for qualifying Monroe Brakes purchases. The latest Monroe Brakes promotion is available for qualifying purchases of premium Monroe Ceramics ceramic-formula and Monroe Dynamics semi-metallic brake pads. To qualify for the $30 Visa prepaid card, consumers must purchase two sets (front and rear) of Monroe Ceramics or Monroe Dynamics premium brake pads and have the products installed at a participating repair shop. To earn a $15 Visa prepaid card, consumers must purchase one set of Monroe Ceramics or Monroe Dynamics brake pads and have the products installed at a participating repair shop. To qualify for a $10 Visa prepaid card, consumers must purchase two sets of Monroe Ceramics or Monroe Dynamics premium brake pads. To earn a $5 Visa prepaid card, consumers must purchase one set of Monroe Ceramics or Monroe Dynamics brake pads. To learn more about the Monroe Brakes “Brake Check” promotion or Monroe Brakes premium brake products, visit www.MonroeBrakes.com, or contact your Monroe Brakes automotive service shop and/or parts provider.

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Quaker State Kicks Off The ‘Defy My Ride’ Sweepstakes Quaker State has launched its “Defy My Ride” Sweepstakes, a promotion offering fans the chance to win a 1972 Chevrolet Corvette restored by Hendrick Performance, along with input from Dale Earnhardt Jr. The sweepstakes was created to show that proper maintenance powered by Quaker State can help a car 40-plus years in age “defy time.” The classic Corvette in question will receive a complete facelift, along with upgrades that include new BFGoodrich radial tires with Torque Thrust wheels, Wilwood brakes, a state-of-the-art stereo system and a set of KYB shocks. “The ‘Defy My Ride’ Sweepstakes pays tribute to well-aged vehicles and their longevity. With the proper care and under-the-hood technology, it’s possible for any car to defy time and become a classic,” said Gita Gidwani, Quaker State global brand manager. Quaker State fans also have the chance to win more than 20 additional prizes. Winners will be determined through a random drawing to be held Nov. 5. Participants can enter by logging on to www.QuakerState.com or by scanning the QR Code located on instore Quaker State materials and completing the entry form. The sweepstakes runs through Oct. 31.


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[ NewsUpdate Latest Raybestos Promotion Really ‘Rattles’ and Rolls The makers of Raybestos brand brake and Raybestos brand chassis products have teamed up to develop a business-building promotion with real striking force, where one lucky fan will win the grand prize: a customized 2014 Raybestos Rattlesnake Toyota Tundra! Thanks to Toyota Racing Development, a Toyota 5.7L aluminum i-FORCE DOHC 32-valve V8 with a tuned TRD Supercharger helps the Raybestos Rattlesnake reach 600+ hp. It will also include a high-lift off-road suspension and off-road shocks. Its stopping power will come from the same Raybestos short track racing brake package used by the Joe Gibbs Racing team. The Raybestos Rattlesnake will stretch its off-road muscle with Raybestos Professional Grade chassis parts.

The Raybestos Rattlesnake program runs July 15 through Oct. 15, 2013. Participating technicians can offer their customers a free Raybestos Rattlesnake custom T-shirt with every $25 purchase of qualifying Raybestos brake and/or chassis products. Each redeemed rebate card serves as an entry to win the grand prize. Technicians can also earn a free t-shirt and up to $25 for selling qualifying product. The free t-shirt offer and the chance to enter the grand prize drawing end Oct. 15, 2013. To promote the offer and sweepstakes, participating installation shops can purchase a Raybestos Rattlesnake promotional kit for $99. Visit www.RaybestosGarage.com to enter to win the 2014 Raybestos Rattlesnake and to view updates on the custom build.

Enter The My DENSO Rewards Program Now For Maximum Benefits Hundreds of WDs, distributors, jobbers and professional technicians have already signed up for the My DENSO Rewards sales incentive program, which was recently announced by DENSO Products and Services Americas, Inc. The program allows the company’s WDs and technicians to earn points for selling or installing DENSO First Time Fit Cabin Air Filters or Wiper Blades, and DENSO is encouraging anyone who has not yet entered the program to do so today to begin claiming valuable rewards. “With our online claim forms, specific reward categories and extra points for enrolling, this program is easy to join and easy to manage,” said John Doran, senior manager, Marketing and Product Management Group. “If you haven’t already started participating in this valuable and rewarding program, there’s no better time than now. The sooner you sign up, the more rewards you can earn. It’s that simple!” My DENSO Rewards points are redeemable for more than 2,500 items for customers in the U.S. and more than 600 items in Canada. The program runs through Nov. 30, 2013, for DENSO distributors and technicians in the U.S. and Canada. Enrollment information and full details are available at www.MyDENSOrewards.com.

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08-16 News_Aug 8/13/13 12:33 PM Page 16

[ NewsUpdate MAHLE Clevite Inc. Relocates Headquarters to Farmington Hills, Consolidates North American Headquarters The MAHLE Group recently relocated the MAHLE Clevite Ann Arbor office to Farmington Hills, MI, where it now joins the corporate MAHLE family. The move consolidates MAHLE North American headquarters central functions, placing marketing, sales, test systems, engineering and all corporate activities onto one campus. “The decision to consolidate operations onto the Farmington Hills campus creates a synergy among all active functions within the MAHLE family,” said Dan Moody, president, MAHLE Clevite. “Having all of our operations centrally located solidifies our commitment in North America and strengthens our daily interactions as a company, allowing us to better serve our customers and continue our growth as a leader in product innovations. The move also demonstrates MAHLE’s commitment to the state of Michigan and the automotive industry,” concluded Moody. The address of the Farmington Hills location is: 23030 MAHLE Drive, Farmington Hills, MI 48335. The main telephone number is 248-305-8200. For more information, visit www.mahle-aftermarket.com. IC Reader Service: go to www.ICRapidResponse.com

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[ Gonzo’sToolbox

By Scott “Gonzo” Weaver, owner Superior Auto Electric, Tulsa, OK

Duct Tape... The Often-Used, Sometimes Abused Wonder Adhesive

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hen people list the myriad of uses for duct tape, they never seem to include the various ways I’ve seen it used on the family car. I’m a big fan of duct tape, and my son has even made himself a handy little wallet, a tie, book binders and whole bunch of other cool things with it. While I’m no pro at conjuring up different uses for this stuff, I’ve seen what some creative people can do with a roll of it. Recently, I was out to dinner with the family, and, low and behold, we spotted in the parking lot a minivan with the front bumper strapped on with layers upon layers of duct tape. The owner had done a nice job, as it was definitely holding the bumper in place. You could tell it’s been that way for quite some time, since all the edges were starting to fray and the inner grid of the tape was showing through. (It was probably time for another layer.) Even NASCAR has found a use for this magical fix-all tape. If you’re running around the track at high speed and then get tagged by the guy who’s trying to pass you, there’s a good chance something is going to get torn off. The next trip around the fourth turn means a little more tug on the steering wheel, and a downshift into the pits. At that point, your pit crew jumps the wall, slaps on a few layers of duct tape, and off you go back

onto the track again, grabbing the next gear and holding the pedal to the floor. No wonder duct tape has gotten the nickname “200 mph tape.” Then, there are those uses I think are really ridiculous, like using duct tape to hold up a broken electric window. It probably sounded good at the time to the person using it in this fashion, but wait until he needs to take it off. That’s usually left up to me when the car is in for repair. It will come off, but you might need a bit of elbow grease and a few shots of cleaner and solvent along the way. It’s even more fun to remove

Scott “Gonzo” Weaver, gonzostoolbox.com

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[ Gonzo’sToolbox it on a hot summer day; it can be one gooey mess.

MORE CREATIVE USES In the spirit of creativity, I’ve seen duct tape hold together broken glove box doors, center console lids, visors, door panels and various other assorted interior components. I’ve even had a car come in that had it wrapped around the entire steering wheel, as if it were a steering wheel cover. That’s not to mention the patched upholstery, a stereo install gone

wrong or the broken key fob. The list is endless. Let’s not leave the exterior out of this, with duct tape being used on the trunk lid when the latch has broken, or for repairing a broken taillight lens or the occasional door that won’t stay shut. Of course, there’s also the engine compartment, which can be a plethora of unending duct tape. Sometimes it’s the only resource you have at the time, but, really, it’s only “duct tape,” not “tape to hold the coat hanger in place where the radio antenna used to be.” The innovations that duct tape connoisseurs have dreamed up

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can be truly entertaining. Some time ago, I had a car come in the shop with a severe driveability problem. The service light was on, and it was stalling, was hard to start, had no power, was coughing, and, for the most part, it was just plain sick. The service codes showed a rich condition and some really crazy short fuel trim values. When I opened

the hood, I noticed the rubber intake plenum was completely collapsed onto itself. I thought that was a bit weird, but I thought I might as well pop it back into shape and see what happens. At first, the car sounded great, but within a few seconds it reverted to its original ailment. So next, I took the plenum off the car and investigated things a little further. I found a huge wad of duct tape wedged up against the filter box opening to the plenum. It was completely strangling the air intake system. Apparently, the owner couldn’t find the right size replacement air filter for the car, so he used duct tape to make the opening small enough to accommodate the wrong-sized air filter he purchased. It had been on the car for so long that he had completely


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[ Gonzo’sToolbox In the spirit of creativity, I’ve seen duct tape hold together broken glove box doors, center console lids, visors, door panels and various other assorted interior components. I’ve even had a car come in that had it wrapped around the entire steering wheel, as if it were a steering wheel cover.

forgotten about it. As the duct tape adhesive deteriorated, it started to slowly ball up at the connection between the filter box and the leading edge of the plenum. One new (correct) air filter and a lot less duct tape took care of the problem. I know it’s called “duct tape,” and this is a duct, but not the kind of duct to be using it on. (I’ll have to add this to my list of failed uses for duct tape.) A TV program that aired not too long ago did a whole segment on duct tape. (Of course, I had to watch that one for sure!) It showed various uses of duct tape including making it into a sailboat, and using it as a hoist to pick a car off the ground, to name just a few. I’ll have to admit they were pretty ingenious uses that proved the point of how versatile this sticky stuff really can be.

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I’m sure there are more uses that haven’t yet been tried, and I doubt that we’ll ever run out of ideas for using duct tape in some creative way. Who doesn’t have a roll of duct tape lying around somewhere, and who hasn’t tried some crazy idea with this stuff? Alright, maybe splicing a car back together wasn’t the smartest thing I’ve ever seen duct tape used for… but it sure was cool. Duct tape is a good thing to keep around for a variety of emergency repairs. It has a purpose no matter where you are or where you go. I keep a roll handy in my toolbox all the time, because I never know when I’ll need even a few strips of it. Just ask the guys on Apollo 13 how valuable a roll of duct tape was to them. Duct tape…if it’s good enough for NASA, it’s certainly good enough for me. IC


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24-29 Tech Feature_brake hose inspection 8/13/13 12:37 PM Page 24

[ TechFeature

BRAKE HOSE By Andrew Markel, Editor, Brake & Front End Magazine

The Do’s And Dont’s Of Brake Hose Inspection What The DOT Standard Really Means

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rake hoses are the most government-regulated components on a vehicle. With that said, any company making brake assemblies must be registered with the Department of Transportation (DOT). All aftermarket hoses, fittings and complete hoses must conform to FMVSS 106 and SAE J1401. These tests are demanding and often exceed what a vehicle will see in the real world. In a nutshell, the DOT standard says brake hoses must be flexible in a wide range of temperatures while having a predictable expansion rate so the pedal feel and ABS response is the same in winter and summer. It also specifies that hoses must be able to bend and twist at certain angles without collapsing, kinking or bursting. FMVSS 106 and SAE J1401 do not specify construction or materials, but rather these documents outline a test procedure that completed hoses must pass. These tests and standards include:

parallel to its longitudinal axis. These are called “torque stripes.” One stripe may be interrupted by the information printed on the hose. The stripes prevent twisting during assembly and installation. • Burst Pressures: The hydraulic brake hose assembly must withstand water pressure of 4,000 psi for two minutes without rupture. Hose that is 1/8 inch, 3 mm or smaller in diameter must be tested at 7,000 psi. • Whip Testing: Brake hoses are continuously bent on a flexing machine for 35 hours at pressure. • Tensile Strength: A hydraulic

• Markings: Each hydraulic brake hose, except the original hoses, has at least two clearly identifiable stripes of at least 1/16th of an inch in width, placed on opposite sides of the brake hose Andrew Markel

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[ TechFeature brake hose assembly must withstand a pull of 325 pounds without separation of the hose from its end fittings during a slow pull test, and shall also withstand a pull of 370 pounds without separation of the hose from its end fittings during a fast pull test. • Cold Resistance: A brake hose that is chilled to a tempera-

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BRAKE HOSE

ture below minus 49º F for 70 hours shall not show cracks that are visible without magnification when bent around a cylinder. • Chemical Resistance: In order to test the hose’s chemical resistance to brake fluid, the hose is subjected to a temperature of 248º F for 70 hours while filled with SAE “Compatibility Fluid.”

Brake Hose Recommendations

1. If the brakes have undergone extreme thermal shock, replace the hose. 2. Always make sure the angle of the banjo fitting is correct. 3. Use a torque wrench on banjo fittings. 4. Always use new copper washers. 5. Whenever a caliper is sold, recommend a new brake hose. 6. Never let a caliper dangle by the hose. 7. If you plan to clamp a hose to push the piston back or for diagnostic procedures, clamp the hose in the middle, not near the ends or where it curves. 8. If a replacement hose is not marked with the proper DOT and/or SAE mandated marking that includes the date, manufacturer name and the letters “DOT,” send it back. 9. If a hose on a vehicle does not have a torque stripe or other markings, it might be the original hose. Inspect it more carefully for damage. 10. Don’t twist the hose. All replacement brake lines have a “torque stripe” or labeling information that should be straight when the hose is installed.

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[ TechFeature

BRAKE HOSE

After this test, the hose is subjected to a 4,000 psi burst test. • Ozone Resistance: A brake hose assembly is exposed to ozone for 70 hours at 104° F. Any crack seen at a specific magnification is grounds for failure. • Fitting Corrosion Resistance: After 24 hours of exposure to salt spray, a hydraulic brake hose end fitting must show no base metal corrosion on the end fitting surface, except where crimping or the application of labeling information has caused displacement of the protective coating. What FMVSS 106 does not test for is damage that can take place over a period longer than 35 or 70 hours. It also does not take into account “acts of God” like impacts with road debris and installation errors.

There is no recommended replacement interval for brake hoses. Conditions to which brake hose is exposed differ among vehicles, drivers and the environment. Inspection is the only way to spot a problem before a brake failure. Brake hoses should be inspected visually and with your hands. It might be helpful to have someone pump the brake pedal to spot a defective brake hose. Failure typically occurs at the ends of the hose. This is

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where a hose flexes due to suspension/steering movement. It is also susceptible to damage from debris and heat from the brakes. If any of the following signs are present, replace the hose: • Cracks: Try flexing the hose to expose cracks. No matter how small, shallow or random the crack, the hose should be replaced. • Blisters or Bubbles: Having someone pump the pedal will help spot this type of damage. The hose should not change shape. If even the smallest deformation is detected, replace the hose. • Leaks or Stains: Brake hoses should never leak. A leak results in lost braking force and an entry point for air and moisture. Air in the fluid is bad because it’s compressible. This increases the amount of pedal travel that’s necessary to apply the brakes, and may even


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BRAKE HOSE

increase it to the point where the pedal hits the floor before the brakes apply. • Physical Damage: Run your fingers along the length of the hose. A brake hose should be free of any irregularities. • Corrosion on the Fitting: Most fittings are plated to prevent corrosion. If this plating wears away, corrosion can occur at an accelerated rate.

TechFeature]

• Corrosion on Brackets and Mounting Hardware: Rust on the brackets can constrict a hose.

THE FUTURE What does the future hold for brake hoses? With engine efficiency becoming more important, the efficiency of the vacuum brake booster is coming into question. Engineers see the vacuum brake booster as a vacuum leak that can make the engine run rich or lean. Without a booster, the transfer of force from the pedal to the caliper has to become more efficient. This could mean even stiffer and maybe smaller diameter brake hoses in the future. IC

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[ DiagnosticSolutions

MAINTENANCE INTERVALS By Gary Goms, Import Specialist Contributor

Building Oil Change Profits One Job At A Time

F

or many years, we’ve considered the undervalued lubrication, oil and filter change (LOF) as a loss-leader service designed to “up-sell” other services. To make matters even worse, some shop owners have further undermined the value of the LOF by using a time clock to measure lube bay efficiency. In so many of these cases, such marketing strategies have made the LOF such a loss leader that many shops consider it to be more of a nuisance rather than a profit center. Let’s step back and take a look at the inspection and maintenance process recommended by the vehicle manufacturer. Some manufacturers recommend, for example, that bolt torque be checked on specific components, while others recommend that “wear” items, such as the mechanical park brake mechanism and cables, be checked for correct operation and adjustment. Many dealership import shops parlay that inspection and maintenance process into

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a much higher average repair order than do typical quick-service shops. Whatever those individual inspection items might be, we’re missing the point when we ignore the economics of inspecting, maintaining and lubricating modern import vehicles.

REDEFINING THE LOF Today’s vehicle owners are often led by discount advertisements to believe that all the maintenance their vehicle needs is an “oil change” once or twice each year — at a loss-leader price, of course. In many cases, an inspection is done more with the intention of selling big-ticket items than with increasing the reliability and longevity of the vehicle. Any professional technician knows that those liabilities will nevertheless multiply as the miles add up. It is also important to keep in mind that with the new, extended oil change intervals, most shops aren’t going to see their best customers more than once or twice per year. Therefore, let’s eliminate the


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DiagnosticSolutions]

Photo 1: Oil specifications are important. In this case, the “generic” 5W-20 will work just fine.

term “oil change” from our service vocabulary and begin utilizing the term “recommended maintenance interval” instead.

realistic to market an LOF service above the prevailing market price. See Photo 1.

CHASSIS PROFITS ENGINE OIL PROFITS The lubricating properties of any engine oil depend upon the quality of its base oil and the specific properties of its additive package. Many direct fuel injection (DFI) engines serve as an example of the importance of using oil with quality lubricating properties because they’re equipped with high-pressure mechanical fuel pumps that tend to wear the pump eccentric on the engine’s camshaft. The oil must not only have anti-wear properties to protect the camshaft, but also contain enough anti-oxidant properties to last through the extended oil change intervals we commonly see today. Suffice it to say that the higher the quality of the base oil, the more expensive the engine oil will be. In addition, the oil filter itself must have the flow rate and filtering capacity to meet those same standards. Thanks to these requirements, it’s more

An atypical but nevertheless still occurring situation has to do with vehicles, such as older 4WD Toyota trucks and SUVs, that require removing skid plates to access the steering linkage, drivetrain oil level check plugs and frame-mounted fuel filter. Just recently, I’ve encountered several of these types of vehicles that hadn’t been greased in years. In some instances, the steering linkage was so stiff that the steering wheel wouldn’t return after rounding a corner. In other cases, the steering linkage and ball joints were completely worn out. For that reason, performing a profitable lubrication service on some four-wheel- or all-wheel-drive vehicles requires an hour or more shop time, and rightly so.

DRIVETRAIN PROFITS Most of the time, manual and automatic transmisImport-Car.com

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sions require very little fluid maintenance other than at the intervals mentioned in the owner’s maintenance manual. On the other hand, extended towing or high-temperature operation might cause a vehicle to fall into an optional “severe use” maintenance schedule that requires more frequent fluid or fluid and filter changes. And still for other vehicles, common sense should lead one to profitably replace transmission, transfer case and drive axle fluids when the vehicle has been exposed to deep water or extended off-road use. In fact, that is why many import manufacturers still install drain plugs in various drivetrain components.

BODY LUBRICATION PROFITS

difficult to release that the hood release cable or release lever actually breaks. Fortunately, most sticky hood releases can be easily repaired by spraying them with an aerosol non-hardening grease or a Teflon-based aerosol lubricant. Although groaning door hinges or sticking door locks can be equally irritating, the choice of lubricants is more critical because regular oils and greases can easily smear onto clothing. See Photo 2. Since many modern door latches are made from plastic, I normally choose a dry-lube or aerosol silicone lubricant to loosen balky latches and quiet squeaking hinges. In addition, I typically choose a silicone spray to coat rubber door seals to not only help prevent squeaking noises, but also to help avoid the door from freezing shut in the winter. An aerosol silicone lube also helps relieve sticky window channels. Mechanical door locks should be lubricated with a non-drying Photo 2: Repairing a sticking door latch with a dry lubricant increases customer aerosol lubricant recommended satisfaction. It’s all part of a premium specifically for that purpose. Last, inspection and maintenance service. but not least, an aerosol silicone

When the hood latch won’t release on a vehicle, I know that I’m dealing with a neglected vehicle. Most hood latches fail simply because they have become dry and rusty. Some latches have become so

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[ DiagnosticSolutions

MAINTENANCE INTERVALS

lube works effectively on glove and console box latches. Keep in mind that performing these simple services causes the vehicle to feel like “brand-new” to your customer and gives him or her still another reason not to trade for new. See Photo 3.

FILTER PROFITS Remember that most replaceable fuel filters happen to clog on busy interstate highways, where a replacement can be both expensive and very inconvenient. Although fuel filters have become an integral part of the fuel pump module on most vehicles, frame or body-mounted fuel filters still need to be replaced at 30,000-miles or at the OE-recommended intervals. If a local fuel vendor is selling dirty or contaminated fuel, many fuel filters will clog well before their specified replacement interval. Therefore, experience should be an additional guideline on fuel filter replacements. Moreover, remember that most replaceable fuel filters are under-sold due to the reluctance of a shop to charge the additional labor required for the filter replacement. In contrast, air filters are often inspected at each oil change. Unfortunately, excessive engine wear is more often caused by careless inspections and replacements, than by inspecting or replacing the air filter

Air filters are often inspected at each oil change. Unfortunately, excessive engine wear is more often caused by careless inspections and replacements, than by inspecting or replacing the air filter only at the manufacturer’s recommended intervals. 34

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Photo 3: While we’re lubing the door locks, let’s make sure the tires have the manufacturer’s recommended pressure.

only at the manufacturer’s recommended intervals. Remember also that, when an air filter becomes clogged, the only noticeable effect is a slight loss of power at higher engine speeds due to restricted air flow into the engine. During part-throttle operation, fuel economy isn’t affected because the engine’s air/fuel ratio calculations are based upon the airflow data provided by the mass air flow sensor. In many cases, the air filter housing should be vacuumed to remove any loose dirt and debris that would prevent the filter from sealing against the air filter housing. It’s more appropriate to reduce excessive air filter inspections by using an adhesive label


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Keep in mind that performing simple services, like making sure the tires have the manufacturer’s recommended pressure, causes the vehicle to feel like “brand-new” to your customer and gives him or her still another reason not to trade for new. Photo 4: Measuring wear across the tire tread can reveal the need for a tire rotation and perhaps a wheel alignment.

to record the mileage and date of service on the air filter housing. While cabin filters are also a profitable add-on, let’s not forget the additional labor required for replacement on some applications. And, for an additional profit opportunity, start the engine and check the various heating, ventilation and air conditioning (HVAC) functions.

LIGHTING/BATTERY PROFITS Although some vehicles employ warning systems for burned-out exterior light bulbs, it still pays to inspect exterior lighting. Similarly, bad wiper blades and empty washer reservoirs are usually forgotten until the next blinding rain storm. Buffing discolored or fogged headlamp lenses can also become another profit center, but Reader Service: go to www.ICRapidResponse.com

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[ DiagnosticSolutions only if it’s brought to the customer’s attention. So it stands to reason that inspecting lighting/visibility issues can create a profit center that will substantially contribute to a shop’s bottom line and, perhaps, help prevent the vehicle owner from becoming involved in a serious accident. Since most modern lead-acid batteries that are four years or older tend to fail without warning, it pays to test each battery as the vehicle passes through the lube bay. Modern battery conductance testers can not only analyze battery condition, but they can also test the starter and alternator in just a few extra minutes. The pay-off, of course, is not only in extra service income, but also in the extra security provided to your customer with a properly serviced or freshly replaced battery.

MAINTENANCE INTERVALS

TOOLING PROFITS Thanks to extended oil change intervals, import manufacturers have also introduced oil service, service mileage or service interval warning lights. In some applications, a scan tool or universal oil light reset tool must be used to reset the oil life monitoring system in the PCM. In other applications, a scan tool must be used to measure transmission and drivetrain fluid levels. The tire pressure monitoring system (TPMS) on many vehicles must also be re-learned or reset if the tires have been rotated. See Photo 4 on page 36. Whatever the situation, it’s important to include the cost, maintenance and depreciation of reset tooling in the price of a scheduled vehicle maintenance and inspection. IC

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[ TechUpdate

TPMS TIPS By Andrew Markel, Editor, Brake & Front End Magazine

TPMS Sensor Corrosion 5 Tips To Help Avoid A Snapped Stem

S

ince TPMS became standard equipment in 2008, many sensors are now starting to show their age. While some of these sensors may have a lot of battery life left, the sensors’ stems are starting to fall victim to corrosion. Here are five tips that can help you avoid snapping stems, saving your shop in replacement costs.

1. Replace Valve Caps If someone put a chrome or steel valve cap onto an aluminum stem, galvanic action would result, causing the cap to seize to the stem. Proper valve caps are plastic or aluminum versions, or those that have a nickel coating on the outside to prevent them from seizing. Oddly enough, many manufacturers are finding that their cars with the correct aluminum valve cap in the salt belt states are still experiencing valve cap corrosion and caps that are sticking to the stems. Some manufacturers are recommending that all the valve stem caps be changed to plastic caps. Depending on where you live, this may be a beneficial proactive course of action.

2. Advise Your Customer About Stuck Valve Cores A valve core that’s stuck in the stem can be a productivity killer and potential problem for your shop and customer. The core can become stuck due to corrosion or crossed threads. You have three options and all options involve telling the customer before possibly snapping off the stem.

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The first option is to leave it alone and tell the customer about the condition. This can prevent getting a car stuck in your bay or a customer stuck in your waiting room. The second option is to exceed the torque limit when trying to remove the valve core. It could come loose or it could snap the stem. Make sure to sell the customer a sensor before attempting this. The third option is to drill out the old stem, tap the opening and install a specialty replacement stem. All three methods involve telling the customer ahead of time before attempting to remove the valve core. It’s not your fault if a stem breaks due to corrosion.

3. Ask If Previous TPMS Work Has Been Performed If a customer brings a car in with a TPMS light on, ask them if there has been any previous work performed on the vehicle and if any sensors have been replaced. Hopefully your shop replaced the sensor, but if another shop did the work, you need to check the sensors before you give the customer an accurate estimate. If one or more sensors do not look like the others, you could be stuck in a diagnostic conundrum. Some aftermarket sensors need to be programmed by proprietary methods to clone the OE sensor. This can be a problem if your shop does not have the tool.

4. No More Dish Soap And Water Water and dish soap have always been the tire


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[ TechUpdate

TPMS TIPS

INFINITI TSB Number: 12-29 Vehicles: All Infiniti models with TPMS Subject: Damage to TPMS sensors Infiniti pulls no punches here. The luxury brand of Nissan tackles two of the leading causes of sensor damage. Infiniti tells technicians that deep-well, long-reach air chucks can break and bend stems. It even advises against the use of locking chucks. The TSB recommends the use of shallow chucks without extensions. While some OEMs have stated that certain

sealants are compatible with sensors, Infiniti states that some sealants and propellants can crack the sensor’s housing. The photos in the TSB are hard to dispute. technician’s best friend. But to the TPMS sensor, it can be its worst enemy. Water inside the rim and tire can cause corrosion. Also, dry air and humid air have different properties, potentially causing the TPMS light to come on sooner as the tire cools or heats up. Therefore, instead of water and soap, use only mounting paste. The price of a small bucket of paste is less than the cost of a comeback.

5. Always Install A New Nut

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The best way to prevent corrosion is to replace the kit every time the sensor is removed or disturbed. The typical kit includes a nut, valve core, grommets and valve cap. Each component has a specific function and lifespan that is determined not only by time, but what happens when — and after — it’s installed. This goes for all sensors, whether they are six months or six years old. TPMS fastener nuts are designed in anodized aluminum to eliminate the contact of two dissimilar metals that would create galvanic corrosion and material deterioration. The nut has a bonded lubricant to help provide the proper torque required for seating a new grommet. If a nut is reused, the anodized surface may be scratched away and corrosion could occur between the sensor, wheel and the stem. IC


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46-54 Tech Update_Brake pulsation 8/13/13 12:42 PM Page 46

[ TechUpdate

BRAKE PULSATION By James Blair, Contributing Writer

THE PROBLEM By now, the majority of technicians know that brake rotor thickness variation is the condition that generates your typical brake pulsation concerns. Hopefully, they also understand that “lateral runout” of the rotor is the underlying culprit. There are many great articles written on the topic of lateral runout and methods of preventing and eliminating it. These include, but are not limited to, cleaning the rotor mounting surfaces, properly torqueing the wheel assembly and using an on-the-car brake lathe. In this article, however, I would like to examine two atypical causes of thickness variation that can have a “problem vehicle” repeatedly back at your shop if not addressed properly. (A problem vehicle will typically be back in about 3,000 miles or so!) First of all, even if lateral runout were corrected to absolute zero, it’s only temporary. As a matter of fact, even after refinishing the rotor with an on-the-car brake lathe, you will

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probably have some runout right after re-installing the wheel; unless, of course, you torque all of the lug nuts to specification by turning them equally and at exactly the same time just like the factory installs them. The one cause that is not typically addressed, in no small part due to lack of a suitable method, is the brake caliper failing to release the pads sufficiently, which can really only be caused by two things: • The caliper slide mechanism binding and causing the outside pad to release improperly; and • The piston sticking in its bore, causing both pads to not properly release. Sure, we all clean and lube the caliper slide mechanism(s), right? But what if, for example, a caliper bolt has been cross-threaded or bent, causing the bolt to be crooked? Or, on a sliding caliper, the knuckle is bent so that the caliper does not slide freely enough. How do we check that?


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[ TechUpdate

CHECKING THE SLIDE MECHANISM The easiest and most effective way to check the slide mechanism is to first clean and service it, then with the piston fully retracted and the pads removed, bolt the caliper back on. (And, yes, torque the bolts!) Then, manually slide the caliper back and forth through its full range of travel while keeping it parallel with the rotor. It should slide smoothly and freely from one end to the other.

CHECKING THE CALIPER PISTON Now, before the piston sticking issue can be addressed, we need to make sure we understand the mechanism that causes the piston to retract in the first place. The caliper piston seal is of a “square cut” design. Note that on the Go to www.ICRapidResponse.com

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BRAKE PULSATION

earliest disc brake systems the seal resided in a square groove and the piston did not retract at all. Newer cars, however, have one minor, but very important modification: the outside edge of the groove (the edge of the groove that’s nearest the inner brake pad) is cut at a slight angle (the angle varies between 15° and 30°, depending on manufacturer design. See Fig. 1). This angle allows the seal to flex


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[ TechUpdate

BRAKE PULSATION

Fig. 3: Mount the dial indicator.

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retracting the desired amount? slightly on brake apply (see For example, we could check Fig. 1). Then, when the brake is for piston sticking by using a released, the seal returns to its spring gauge to measure the normal shape, pulling the pisforce required to push the piston back to its original position ton back in. But the question (see Fig. 2 on page 48). It’s imremains, how much force portant to note that if the pads should it take? There is no have worn enough, the seal will actually make contact with service specification published the angled edge and stop. The piston will then continue to move, slipping on the seal and allowing the piston to adjust for wear. Now the question becomes, how do we verify that: 1. The piston is not sticking in its bore? and Fig. 4: Load the dial indicator by depressing the brake pedal. 2. The piston is

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BRAKE PULSATION

Fig. 5: Zero the dial indicator.

We could check for piston sticking by using a spring gauge to measure the force required to push the piston back in. But the question remains, how much force should it take? that I’m aware of. But I’ll get back to this in a minute. Measuring the retraction is actually fairly easy using the following procedure. Caution: Leave the other caliper(s) installed or place a suitable piston stop in it to prevent the piston from being pumped out of the caliper! With the pads removed, the brake hose still connected and the piston fully retracted:

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1. Mount a dial indicator to the caliper housing and load it approximately 0.020” (see Fig. 3 on page 50). 2. Have a helper push the brake pedal down slowly until the indicator moves 0.020” or so, and then hold it until the reading on the dial indicator stabilizes (see Fig. 4 on page 50). 3. Zero the indicator (see Fig. 5). 4. Release the brake pedal.


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BRAKE PULSATION

Piston retraction can also be measured at various intervals throughout the piston’s travel. (I have seen several of them stick in only one area.) This also works on multiple-piston calipers due to the fact that it is not the hydraulic system, but the piston seal, that’s doing the retracting. disc brake job that comes through the door. I’ve 5. Now read the relative movement indicated found it invaluable, however, for problem or high(see Fig. 6). mileage vehicles and/or calipers that are too How much did the piston retract? It better be at expensive to replace simply on a hunch. IC least 0.002” more than the manufacturer published lateral runout specification. The 0.002” is based on personal observation after measuring many vehicles, so your mileage may vary. But you get the idea. So, if the piston retracts 0.006”, your spec is probably going to be 0.004”, giving you 0.002” clearance when the brake is released. Furthermore, this checks the piston for sticking at the same time, as it can’t properly retract if it’s sticking in its bore. Piston retraction can also be measured at various intervals throughout the piston’s travel. (I’ve seen several of them stick in only one area.) This also works on multiple-piston calipers due to the fact that it is not the hydraulic system, but the piston seal, that is doing the retracting. Fig. 6: Take the reading. Note that the dial moves backward in this application. So as long as you can depress the brake pedal and get the piston to move the 0.020” or so you need, and it’s otherwise working properly, it should still retract, regardless James Blair is ASE Master, L1, P2 and Master Engine Machinist Certified, and has worked in nearly every facet of the automotive of the action of the other pistons. So you may have service industry. Blair has been a full-time automotive instructor to block the other piston(s) to get the piston you’re since 2000. In August 2012, he accepted the lead instructor checking to move, but it still works. position at New River Community and Technical College in Ghent, WV, and was tasked with developing both a new automotive and Although it really doesn’t take much time once diesel program. you get the hang of it, I do not check this on every

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[ VolvoFeature

ALIGNMENT By Bob Howlett, Owner, The Swedish Solution, www.swedishsolution.com

Thanks to all the pot holes caused by our harsh winter weather, we tend to do a lot of alignments here in Northeast Ohio. But wherever you live, it’s a good idea to check the alignment whenever you put on a new set of tires or replace a worn suspension component. And, sometimes you might encounter a problem due to a unique chassis setup. Take the Volvo 850, S70 and V70, for example, which from 1993 to 2000 had a slightly different split rear axle setup that was adjustable. There are adjusting blocks bolted to the ends of the axle halves that slide into and are secured to the other side of the rear axle (see Illustration 1). When trying to do an alignment on these models, a common problem is frozen or broken rear axle alignment blocks (see Photo 1). If they are broken or frozen, the blocks will need to be replaced before an alignment can be done. If you’ve never done this job before, it can be a little tricky. When a 1998 S70 came into our shop with some rear suspension noise, a quick check revealed that the right-side alignment block was broken (see Photo 2 on page 58). This real-world scenario serves as a perfect opportunity to share some insight on making the job

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ALIGNMENT

VolvoFeature]

Photo 1

Illustration 1

1 Support arm, left, P/N 8600259 2 Link, P/N 3516122 3 Press screw, P/N 987341 4 Flange lock nut, P/N 985870 4a Anchorage, P/N 9434000 5 Bracket, left, P/N 9200189, 9492261 6 Anchorage, left, P/N 3530202 7 Hexagon screw, P/N 987186 8 Sems screw, P/N 985358 9 Flange nut , P/N 3546077 10 Sems screw, P/N 977509 11 Flange screw, P/N 985055 11a Washer, P/N 986445 12 Hex, socket screw, P/N 987377 13 Hub 14 Grease cup, P/N 3516594 15 Wheel axle, P/N 9157713 16 Flange lock nut, P/N 9200250 17 Support sleeve, P/N 9191388 18 Switch actuator, P/N 9191387

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ALIGNMENT

Photo 2

Photo 3

Photo 4

Photo 5

a little easier. We normally begin by doing the blocks on both sides, which enables us to then do a full 4-wheel alignment. Keep in mind that if you are buying an OE block from Volvo, you will need to buy all the hardware separately (see Photo 3). We use a kit that comes with all new hardware. Let’s get started. 1. Put the car on the lift and remove the rear wheels. 2. Remove the rear sway bar, which is held in only by two bolts on each side. In this part of the country it’s usually necessary to heat the nuts and bolts to get them loose (see Photos 4 and 5 above and 6 on page 60). We like to use an inductive heater instead of torches, especially around the fuel tank.

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ALIGNMENT

Photo 6

Photo 7

Photo 9 (Bottom) Photo 10 (Right)

Photo 8

3. Once the bolts are removed, it’s necessary to slide the sway bar all the way toward the driver’s side in order to get it out (see Photos 7 and 8). The driver’s-side axle block is the easy side. After removing the two adjusting bolts, the axle can be pulled back and the end bolt removed without much trouble. If the right-side axle block is broken, you may be able to pull the pieces out and then remove the end bolt. If it’s not broken, the end bolt can be accessed through the opening at the outside of the axle. 4. Once the two blocks are removed, you can put the new blocks in. Always put the right side in first to make the job easier. Pull the end of the axle out and toward the rear of the car and put the new block in place.

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ALIGNMENT

Photo 11

5. You will then need to start the end bolt through the access hole, which can be a little tricky (see Photo 9). You can torque the end bolt, but don’t put the two adjusting bolts in until the leftside block is in place. The left side is relatively easy. With the end of the axle pulled out toward the back of the car, the block can be bolted to the end of the axle and then slid back into place (see Photo 10). 6. Once both blocks are in place, install and snug the adjustment bolts (see Photo 11). They will get torqued during the alignment process. 7. Reinstall the sway bar, torque the wheels and the car will now be ready for an alignment. It’s important to remember that a proper alignment can’t be done if there are frozen or worn steering or suspension components. Be sure to inform any customer or potential customer that before any alignment can be done, you will first give the vehicle a thorough evaluation, and then subse-

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quently inform them what repairs are necessary before the alignment can be started. That way, the unsuspecting customer won’t be surprised when you call to tell them about a worn tie rod, bad ball joint or broken axle block. You will be servicing the customer well and increasing your bottom line by finding that extra, but necessary, work. IC

Bob Howlett joined the Swedish Solution crew in 1985 and bought the business 10 years ago. Bob is an ASE-certified Master Technician and is an L1 Advanced Level Specialist. The Swedish Solution specializes in Saab, Volvo, VW and Audi, but it employs four ASE Master Technicians who can service all makes and models.


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64-70 Tech Tips 8/13/13 12:44 PM Page 64

[ ImportTechTips WHITE SMOKE BLOWING FROM THE TAILPIPE? A classic sign of a head gasket problem is when the vehicle is blowing white smoke from the tailpipe. This indicates that water/coolant is entering the combustion chamber and is then burnt off as steam through the exhaust. The white “smoke” is actually water vapor as the steam condenses when it hits the colder atmosphere. With older vehicles, the owner’s budget or the value of the vehicle means a full head gasket repair is simply not a viable option, yet, in many cases, the owner needs to keep the vehicle on the road. In this case, a dedicated head gasket sealant could be the economical solution. Ceramic formulas offer the best chances of making a successful repair, but look for a formula that is antifreeze-friendly as these are easier to apply and can remain in the cooling system after the treatment has been completed. This solution is brought to you by K-Seal. Visit www.kseal.com.

NISSAN ENGINE IDLE SPEED 25 RPM TOO HIGH

an idle condition above specification, continue with this bulletin. Actions: To reduce idle rpm, perform the following steps in this order until Idle Air Volume Learning (IAVL) successfully completes: 1. Check the engine for vacuum leaks. 2. Perform the IAVL procedure. 3. For 2002 and 2003 models: Check for newer ECM reprogramming data. If it’s available, perform the reprogramming, then try IAVL again. For 2004 and 2005 models: Skip this step. 4. Reduce the idle speed manually: a. Disconnect the injectors one at a time until the IAVL completes (see step 4 of the Service Procedure for details). b. Reconnect the injectors, clear DTCs and perform the final IAVL. Important: The purpose of “Actions” (above) is to give you a quick idea of the work you will be performing. You must closely follow the entire Service Procedure as it contains information that is essential to successfully completing this repair. Service Procedure: Note: After completing repairs in this procedure, make sure any stored DTCs are erased.

Applied Vehicles: All 2002-’05 models If you confirm the idle speed, in Park or Neutral, is more than 25 rpm DATA MONITOR SIGNALS (Engine) PRE-CONDITIONS above specification (with the engine warm) and/or DTC Battery Volt [V] More than 12.9V at idle P0507 (ISC System) is stored: Coolant Temp [°C or °F] Between 158-210°F (70-99°C) • This incident may be the P/N Posi Sw [On/Off] ON (Transmission in either Neutral or Park) result of a recent throttle body Air Cond Sig [On/Off] OFF (Air conditioner/HVAC switch off) cleaning or replacement. The Load Signal [On/Off] OFF (Lighting switch and/or rear defogger off) vehicle “in-use” learned idle Cooling Fan [On/Off] OFF (Engine cooling fan motor not running) may be higher after throttle PW/ST Signal [On/Off] OFF (Steering wheel is straight ahead) body deposits are reduced (by Vhcl Speed SE [km/h] or [mph] 0 (Vehicle speed 0 mph) cleaning or replacement). WORK SUPPORT SETTING (Engine) • If DTCs other than P0507 CONSULT Target Idle RPM Adj 0 (Zero) are stored, you must first corIn addition, for vehicles with CVT: rect the cause of those DTCs. • After correcting other DTCs, DATA MONITOR SIGNALS (Transmission) PRE-CONDITIONS Less than 0.9V if you still have a P0507 and/or Fluid Temp SE

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ImportTechTips] 1. Make sure there are no engine vacuum leaks. Repair any vacuum leaks that are found. Make sure to check the hoses, intake manifold and the ducting between the Intake Manifold and MAFS. 2. Perform the IAVL procedure as follows. Note: The IAVL procedure will normally complete within two minutes after Procedure Start. a. Make sure all DTCs are cleared (erased). b. Use CONSULT-II to confirm/perform the pre-conditions in the chart on page 64: Note: The IAVL procedure will self-cancel if any of the following pre-conditions are not met and maintained for as long as the procedure is running. c. Turn off the ignition switch and wait at least 10 seconds. d. Start the engine and let it idle for at least 30 seconds. e. Using CONSULT-II, select [WORK

SUPPORT] > [IDLE AIR VOL LEARN]. f. Touch [START] and wait for 20 seconds to two minutes. • If “CMPLT” is displayed on CONSULT-II screen, go to C, next step. • If “INCMP” is displayed within two minutes, or the test is not finished within two minutes, Idle Air Volume Learning was not carried out successfully; go to step H. g. Rev up the engine two or three times, then let the engine idle. Verify the idle speed is within specifications. Refer to the EC section of the appropriate service manual for specifications. If it’s OK, the procedure ends here. If not, go to step H. h. If the IAVL did not complete and you’re sure you: • Set all of the preconditions exactly as shown in the chart on page 64, and

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[ ImportTechTips • Performed steps A through F exactly as shown above, Go to step 3. Note: Step 3 on page 66 covers 2002 and 2003 vehicles only. For 2004 and 2005 vehicles; skip to step 4. • For 2004 and 2005 model years, ECM reprogramming will not clear the vehicle “in-use” learned IAVL. Reprogramming won’t reduce the idle speed. 3. For 2002-’03 vehicles; you may be able to reduce the engine idle speed by performing ECM reprogramming. Reprogramming may clear the vehicle “in-use” learned IAVL. a. With the ignition on and CONSULT-II connected to the vehicle, print your current ECM part number (P/N) as follows: [START Nissan] >> [ENGINE] >> [ECM PART NUMBER] >> [COPY] b. Go to ASIST: Select CONSULT Utilities > ECM/TCM Data. Then choose Model and Model Year of the vehicle you’re working on (see Fig. 1). c. Select the “configuration” on the screen for the vehicle you’re working on. Then make sure that your current ECM P/N is listed in the “Replaces 23710-XXXXX, - XXXXX, etc.” section in the lower, center “Details” panel of the ASIST screen (see Fig. 1). Fig. 1: Nissan

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• If your current ECM P/N is listed in the “Details” panel, you can perform a reprogramming using the latest (newer) data update, then go to step D. • If your current ECM P/N is not listed in the “Details” panel and new ECM data is not available for the vehicle, go to step 4. d. After following all steps of the reprogramming procedure, perform IAVL again (go back to step 2). • If the IAVL procedure now completes, the incident is fixed and you’re done. • If the IAVL procedure still does not complete, go to step 4. 4. Reduce the engine idle speed manually and perform IAVL as follows: a. With the engine running, disconnect one fuel injector (engine rpm should drop, MIL may come on). Caution: Do not disconnect the ignition (coils or spark plugs) for this step. Disconnecting the ignition while the engine is running may cause damage to the catalysts. b. With the injector(s) disconnected and the engine running, perform IAVL (step 2). Note: Make sure all DTCs are cleared. • If “CMPLT” is displayed on the CONSULT-II screen within two minutes, go to step 5. • If “INCMP” is displayed, or the test is not finished within two minutes: a. Disconnect another injector. b. Repeat step B above. Note: • For four-cylinder engines, up to two injectors can be disconnected one at a time. • For six- and eight-cylinder engines, up to three injectors can be disconnected one at a time. It’s best that three disconnected injectors (particularly on V6 engines) are not all on the same engine bank. 5. Final IAVL procedure.


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[ ImportTechTips a. Make sure all injectors are connected. b. Use CONSULT-II to erase any DTCs that may be stored and clear Self Learn. c. Turn off the engine, then re-start it. d. After the engine idle has stabilized, perform IAVL again (step 2). Courtesy of Mitchell 1.

TOYOTA KNOCK/POP NOISE WHEN TURNING STEERING WHEEL

Applicable Models: 2003-’06 Camry 2004-’05 Highlander 2004-’06 Solara 2005-’06 Avalon 2006 Highlander HV Some customers may hear a clunk pop or knock-type noise when turning the steering wheel left or right. Use the following procedure to lubricate the intermediate shaft and address customer concerns. Repair Procedure: Steering Intermediate Shaft Removal Note: Prior to removing the steering intermediate shaft,

Fig. 2: Toyota

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Fig. 3: Toyota

install a steering wheel holder to ensure that the steering wheel and front wheels remain stationary. Once the intermediate shaft is removed, do not allow the steering wheel to spin freely. 1. Disconnect the steering intermediate shaft sub-assembly. See Fig. 2. a. Loosen the bolt and remove the clamp from the steering column boot. b. Separate the steering column hole cover from the boot. c. Place matchmarks on the steering intermediate shaft subassembly and steering gear assembly. See Fig. 3. d. Remove the bolt and disconnect the steering intermediate shaft sub-assembly.

Fig. 4: Toyota

Fig. 5: Toyota

2. Remove the steering intermediate shaft sub-assembly. a. Place matchmarks on the steering sliding yoke subassembly and steering main shaft assembly (see Fig. 4, 1). b. Remove the bolt and steering sliding yoke sub-assembly from the steering main shaft assembly (see Fig. 4, 2). 3. Slightly lift the spline shaft upward and expose the splines. See Fig. 5. Two teeth have been machined down to allow a needle to be inserted to apply the lubricant. Once the missing spline has been located, mark it. The other machined spline is located 180° from the original. 4. Insert the needle into the shaft and then install the tube of lubricant to the needle. 5. After attaching lubricant to the needle, squeeze the tube to apply the grease to the splined portion. All of the grease in the tube should be applied. 6. After applying the grease on one side, remove the needle from the shaft. Place the needle


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64-70 Tech Tips 8/13/13 12:44 PM Page 70

[ ImportTechTips into the shaft on the opposite side (180° from the original location) and add lubricant as performed in step 5. 7. Hold the intermediate shaft from the upper and lower portions and compress and extend it about 20 times to ensure that the lubricant is thoroughly distributed inside the splined portion of the intermediate shaft. Note: Make sure that during this process, no foreign objects or material contaminate the grease. Steering Intermediate Shaft Installation 1. Install the steering intermediate shaft subassembly. a. Align the matchmarks on the steering sliding yoke sub-assembly and the steering main shaft. See Fig. 4. b. Install the steering sliding yoke sub-assem-

bly with the bolt. Torque: 35.3 Nm (360 kg-cm, 26 ft.-lbf.) 2. Connect the steering intermediate shaft subassembly. a. Align the matchmarks on the steering intermediate shaft sub-assembly and the steering gear assembly. See Fig. 3. b. Install the steering intermediate shaft subassembly with the bolt. Torque: 35.3 Nm (360 kg-cm, 26 ft.-lbf.) c. Install the steering column hole cover to the boot. d. Connect the clamp to the steering column hole cover boot and tighten the bolt. 3. Road-test the vehicle to ensure that the noise is gone. Courtesy of ALLDATA. IC

Timken® Wheel Hub Units. Performance You Can Trust. Timken® wheel hub units offer strong benefits for your customers: They last twice as long as economy-line manufacturers’,† help improve brake performance and increase vehicle control. Built with industry-leading Timken® tapered roller bearings, Timken wheel hub units feature advanced sensors for anti-lock braking systems. You can feel confident recommending Timken products. In fact, nearly 50 percent of technicians surveyed prefer Timken over any other bearing brand – that’s more than double the closest competitor.* † Timken recently benchmarked its manufactured wheel hub units against economy-line products. The bearings were for the same vehicle application and were evaluated using the same test conditions. Information derived from Timken Standard Hub/Bearing Accelerated Durability Rig Test. Testing methods accepted by original equipment manufacturers. (SP450300, 513200) Weibull life based on statistically small sample size. * Based on a survey conducted in 2011 by an independent research firm of professional technicians at independent repair shops in the U.S.

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73 Federated Spotlight 08.13 8/13/13 12:45 PM Page 73

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Federated Covers the Import World With Complete Line of Intermotor™ Engine Management Parts Working in partnership with Standard Motor Products, Federated now offers the complete line of engine management parts from Intermotor™, SMP’s import brand. “At Federated we are continuing to see an increase in the amount of import vehicles we service,” said Phil Moore, senior vice president of Federated Auto Parts. “With Intermotor™, we can provide our customers with premium quality engine management parts for all the major import vehicles. From ignition and relays to sensors and fuel injectors, Federated has you covered with its full line of genuine Intermotor™ parts.” For decades, Intermotor™ has been a trusted brand of import engine management parts and has long been recognized as a leader in the import market abroad. Based in Europe, Intermotor™ is a basic manufacturer and renowned supplier to many import programs. Intermotor™ has built its reputation by engineering and distributing a full line of genuine import parts that are unrivaled for their superior quality, original match and comprehensive coverage. The combination of SMP’s resources and the highly regarded Intermotor™ brand name has positioned Intermotor™ in the United States as a broad import engine management line with a concentration on high technology categories such as computerized engine controls, fuel injection and emission controls. Products include ignition

and electrical parts, relays, switches, ABS sensors, camshaft and crankshaft sensors, MAP sensors, TPMS and vehicle speed sensors, ignition coil-on-plugs and more. The Intermotor™ line includes every part number with an import nameplate for the engine management category. Genuine Intermotor™ import parts fit right every time which means no comebacks. Intermotor™ is also very particular about fit, form and function down to the last detail. Professional technicians can trust that the Intermotor™ brand provides a genuine import part in every box. “Our customers demand the best parts and coverage in the marketplace,” said Moore. “More and more people own imports so it is imperative that our customers be prepared for the increase inimports that need service. With Intermotor™ we are giving our customers the competitive edge when it comes to serving import vehicles.” Intermotor™ is one the many brand-name quality auto parts available from Federated. Working closely with its manufacturing partners, Federated gives its customers the best support, service and training in the aftermarket. For more information, visit www.federatedautoparts.com.

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74 RTI Spotlight 8/13/13 12:45 PM Page 74

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75 Nucap Spot IC 08.13 8/13/13 12:46 PM Page 75

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NUCAP NRS® Equipped Brake Pads have up to a 30% Extended Life, Eliminate Vibration and Delamination Noise Offering drivers a quieter, longer-lasting brake system NUCAP delivers innovative technology solutions to the automotive aftermarket with its NRS® mechanical attachment system for brake pad backing plates. Research shows that the adhesive (glue) bonded brake pad backing plate is the leading cause of most premature braking system noise, vibration, and wear out issues, they are an accident waiting to happen! NRS® technology was developed to help technicians eliminate brake system comebacks and warranty returns. Brake Pads manufactured with NRS Ultimate Bond, will last up to 30 % longer, avoiding the most common causes of pad failures like rust jacking, edge lift and friction material vibration and delamination. They will not Fail! Hundreds of NRS® steel hooks create a permanent bond with the friction material, and this innovative mechanical attachment technology holding the friction material better than any adhesive (glue) bond. “Drivers and their wallets are experiencing the difference that NRS® provides - 30 % longer pad

life, and a quieter braking system, therefore installers are seeing fewer comebacks, and more satisfied customers, NUCUP is so confident in the performance of pads equipped with NRS®, they launched an industry-first 100% Brake Pad Performance Guarantee in May, 2013.” Learn more about NRS® technology and the NUCAP 100% Brake Pad Performance Guarantee at www.nucap.com.

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76-77 Essentials 8/13/13 12:46 PM Page 76

[ Essentials

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CRP Automotive offers a range of ContiTech Pro Series Plus Timing Kits that solve special service problems by providing technicians with all of the components needed to perform a proper timing belt and water pump service. The kits also include front cam and balance shaft seals, and are built around the OE-quality ContiTech timing belt and include the water pump, front cam and balance shaft seals, tensioners and idlers when needed. Reader Service: Go to www.icRAPIDRESPONSE.com

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Standard Motor Products, Inc. (SMP) announces the addition of 370 new part numbers to its Standard brand and Intermotor line of genuine import parts. This line expansion features more than 130 new switches including combination, multi-function, cruise control, pedal height adjustment, power seat memory and more, covering greater than 60 million additional VIO. SMP has also added significant coverage for ABS speed sensors, clone-able TPMS sensors and relays. Reader Service: Go to www.icRAPIDRESPONSE.com

<<

Beck/Arnley has added two premium Hydraulic Fluids for European vehicles to its line of genuine OE-quality fluids. The fully synthetic fluid, FS11 HF, is P/N 2520028, while the mineral-based fluid, MB7 HF, is P/N 252-0027. According to the company, features include: outstanding viscosity/temperature behavior that provides for reliable operation and sensitive response at both high and low oil temperatures; and outstanding aging and oxidation stability due to carefully selected base oils. Reader Service: Go to www.icRAPIDRESPONSE.com

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The EnviroShield Cabin Air Filter — NAPA Filters’ EnviroShield Cabin Air Filter has the added advantage of BioShield75, a unique, patented coating to the filtration media, formulated to destroy harmful molds, bacteria, allergens and other pathogens. A dirty cabin air filter clogged with dirt, dust, smelly mold and allergens can have a negative impact on the performance of a vehicle’s defroster, heating and A/C systems. Reader Service: Go to www.icRAPIDRESPONSE.com

Smooth-running accessory drives get things moving in your garage. INA overrunning alternator pulleys (OAPs) from Schaeffler Group USA Inc. minimize vibration and protect against breakdowns. New belts alone won’t help. Only the timely replacement of complete new OAPs can ensure fullfunctioning and compelling benefits for long-term customer satisfaction: extended life of the accessory drive belt, belt tensioner and belt drive components; smoother, quieter running of the accessory drive; and noticeably lower vibration level in the vehicle. Reader Service: Go to www.icRAPIDRESPONSE.com Reader Service: go to www.ICRapidResponse.com


76-77 Essentials 8/13/13 12:46 PM Page 77

Essentials] <<

<<

Federal-Mogul has added several components to its MOOG line of steering and suspension parts. Among them are control arm assemblies featuring MOOG ball joints for the following Suzuki applications: 2002-’06 XL-7; 1999-2005 Grand Vitara; and 1999-2004 Vitara. Also introduced were MOOG R-Series control arm assemblies for 2008-’12 Mercedes C-Class and 2004-’06 Kia Amanti cars, as well as control arm bushings for 2005-’12 Toyota Tacoma models. Reader Service: Go to www.icRAPIDRESPONSE.com

<< Bosch has expanded its existing line of Coil on Plug (COP) boots by adding 30 new part numbers. They are a direct fit replacement for vehicles that are now equipped with a direct ignition system. The new part numbers cover Infiniti, Mitsubishi, Mazda, Volvo and BMW. Bosch recommends replacing the ignition coil boots with any spark plug replacement to ensure optimal vehicle performance and proper connectivity. Reader Service: Go to www.icRAPIDRESPONSE.com

<<

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Delphi Product & Service Solutions announces 16 new oxygen sensors covering more than 1.9 million Honda, Toyota, Mitsubishi, Cooper, Nissan, BMW, Suzuki, Mazda and domestic vehicles from 2004 to present. Delphi oxygen sensors offer contamination resistance to silicone, phosphorous and other fuel and oil additives due to a patented protective sensor coating. Reader Service: Go to www.icRAPIDRESPONSE.com

Centric Parts’ new line of C-Tek Ceramic Brake Pads (103-Series) are positive molded, scorched and shimmed for optimal performance over the life of the product. Centric has also updated its C-Tek Semi-Met program to include shims where applicable. This updated C-Tek Brake Pad line has also debuted all-new packaging for the range, which reflects the shim and formula changes. Reader Service: Go to www.icRAPIDRESPONSE.com

Mitchell 1’s ProDemand now includes VIN entry, making it easier than ever for auto repair technicians to connect to the correct repair information for the vehicles in their bays. Other enhancements include: the Estimator feature has been enhanced with a new Quote Generation module, and the menu items have been reorganized to improve workflow. ProDemand presents information from service repair manuals in a consistent, easy-to-understand format, providing all of the descriptions, procedures, specifications and diagrams that technicians need. Reader Service: Go to www.icRAPIDRESPONSE.com

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84 NASCAR IC_Aug.13_Layout 1 8/13/13 12:48 PM Page 84

Track Talk #BeAContender: Drive Home With The New 2014 Toyota Tundra CrewMax Pickup-truck lovers never had it so good. When Toyota unveiled the new 2014 Toyota Tundra CrewMax at the 2013 Chicago Auto Show in February, the redesigned truck made big waves with its new larger-than-life, chiseled persona. “Toyota prides itself on listening to its customers and the development of the 2014 American-born Tundra is a perfect example,” said Bill Fay, group vice president and general manager, Toyota Division. The 2014 redesign represents the first major change since the launch of the current generation in 2007. Following consumer feedback, Toyota gave the new generation Tundra a more chiseled exterior and refined interior with easyto-use technology. Combined with performance enhancements, the all-new Tundra is more of what motorists want in a full-size pickup, in addition to what they need. Translation: upgrades galore. Among them, Toyota designers increased the size of the front fascia

and tightened up the character lines to punctuate Tundra’s pulling power. For improved performance, shockabsorber valving has been re-tuned to improve Tundra ride quality over harsh surfaces. Visually speaking, the chrome grille has a taller, bolder look, visually connecting the upper intake to the lower bumper. The front lower bumpers are now a three-piece design, while the fenders and wheel wells have been squared-off for a wide, sturdy stance. The integrated spoiler in the deck helps with fuel efficiency, while the tail lamps express a tool-like quality to match the appearance of the body. An all-new bed design helps carry the chiseled character lines all the way down the profile, leading to a rugged new bed and tailgate. Perhaps best of all, passenger comfort was improved with an all-new front and rear seat design with improved front seat ventilation. CrewMax rear seats are now foldable

for additional cargo-carrying capability. The interior is equipped with an allnew instrument panel that any gearhead would enjoy, plus a number of segment firsts, including a new Blind Spot Monitor with Rear Cross Traffic Alert and standard Bluetooth. The new 2014 Tundra will reach Toyota dealers in September. And that’s just in time for the redesigned truck to take center stage at one of NASCAR’s most popular events — NASCAR Contenders Live, sponsored by Toyota and Sprint — just days before the first race of the 2013 Chase for the NASCAR Sprint Cup at Chicagoland Speedway. NASCAR Contenders Live, which will feature the top 12 Chase for the NASCAR Sprint Cup drivers, will take place on Sept. 12 at the Grand Ballroom at Chicago’s famed Navy Pier from 1:30 to 3:00 p.m. CT. In conjunction with the event, Toyota is giving one lucky pickup aficionado the chance to take home the new 2014 Tundra CrewMax. “NASCAR Contenders Live gives Toyota a grand stage on which to connect with the fiercely loyal NASCAR fan base,” said Keith Dahl, Toyota national manager of Motorsports and Engagement Marketing. While the top 12 NASCAR drivers lay out their strategies to claim the ultimate prize — a NASCAR Sprint Cup Series championship — a lucky motorist will drive away with the ultimate pickup: the all-new Tundra. Enter to win the new 2014 Toyota Tundra CrewMax now through Aug. 23, 2013, plus tickets are available starting at $10 by visiting NASCAR.com/contenderslive. For fans following NASCAR Contenders Live, sponsored by Toyota and Sprint on Twitter, use #BeAContender. By: Kimberly Hyde, NASCAR

Follow NASCAR Performance on Twitter and Facebook www.twitter.com/NASCARauto www.facebook.com/NASCARPerformance


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