ImportCar, March 2014

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Fuel System Repair

March 2014

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MAGAZINE

❯❯ PCM Diagnostics

Engine Noise At Cold Start


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02-04 Contents_March 3/13/14 12:14 PM Page 2

BMW Fuel System Essentials

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CONTENTS 16

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Publication

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Volume 36, No. 3

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Diagnostic Solutions:

BMW Fuel System

Tech Feature: Rotors

PCM Diagnostics

Repair Essentials

Preventing Pulsation Comebacks

Import Specialist Contributor Gary Goms explains some techniques he uses to pin down an intermittent or “schizophrenic” PCM malfunction, which typify the types of problems we’re beginning to see on OBD II vehicles.

The BMW N54 fuel pump recall brought to light the importance of the integrity of the fuel system, says Brake & Front End Editor Andrew Markel, who discusses how to prevent fuel pump damage and costly comebacks that could hurt your reputation.

It’s often been said that you should never machine new rotors, but what if the runout exceeds the manufacturer’s specs when the new rotor is installed on the vehicle? That’s why it’s critical to measure thickness and runout in a brake rotor and wheel flange beforehand.

ImportCar Staff 330.670.1234 Publisher Jim Merle, ext. 280 jmerle@babcox.com

Managing Editor Chris Crowell, ext. 268 ccrowell@babcox.com

Graphic Designer Kelly Gifford, ext. 249 kgifford@babcox.com

Circulation Manager Pat Robinson, ext. 276 probinson@babcox.com

Editor Mary DellaValle, ext. 221 mdellavalle@babcox.com

Technical Editor Larry Carley lcarley256@aol.com

Ad Services (Materials) Cindy Ott, ext. 209 cott@babcox.com

Subscription Services Maryellen Smith, ext. 288 msmith@babcox.com

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02-04 Contents_March 3/13/14 12:14 PM Page 4

DEPARTMENTS Columns 6 Editor’s Notebook 8 News Update 14 Gonzo’s Toolbox 21 Special Supplement:

Contributing Writers Bob Dowie, Village Auto Works, Chester, NY Gary Goms, formerly of Midland Engine Electronics & Diagnostics, Buena Vista, CO Bob Howlett, The Swedish Solution, Orange Village, OH Scott “Gonzo” Weaver, Superior Auto Electric, Tulsa, OK

Maintenance Matters

34 Guest Editorial: Rich White, Car Care Council

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42 Tech Update:

Editorial Advisory Board Bob Dowie, Village Auto Works, Chester, NY Chris Klinger, Precision Incorporated, Tucson, AZ

Air Ride Systems

Steve Louden, Louden Motorcar Services, Dallas, TX

45 Import Tech Tips 49 Essentials (New Products) 51 RAPID RESPONSE 52 Classifieds 56 NASCAR Performance

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Frank Scandura, Frank’s European Service, Las Vegas and Henderson, NV Joe Stephens, Stephens Automotive, Palatine, IL John Volz, Volz Bros., Grass Valley, CA

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IMPORTCAR (ISSN 1069-4714) (March 2014, Volume 36, Number 3): Published monthly by Babcox Media, Inc., 3550 Embassy Parkway, Akron, OH 44333 U.S.A. Phone (330) 670-1234, FAX (330) 670-0874. Periodical postage paid at Akron, OH 44333 and additional mailing offices. POSTMASTER: Send address changes to IMPORTCAR, 3550 Embassy Parkway, Akron, OH 44333. IMPORTCAR is a trademark of Babcox Media, Inc. registered with the U.S. Patent and Trademark office. All rights reserved. A limited number of complimentary subscriptions are available to individuals who meet the qualification requirements. Call (330) 670-1234, Ext. 260, to speak to a subscription services representative or FAX us at (330) 670-5335. Paid Subscriptions are available for non-qualified subscribers at the following rates: U.S.: $69 for one year. Canada: $89 for one year. Canadian rates include GST. Ohio residents add current county sales tax. Other foreign rates/via air mail: $129 for one year. Payable in advance in U.S. funds. Mail payment to IMPORTCAR, P.O. Box 75692, Cleveland, OH 44101-4755. VISA, MasterCard or American Express accepted. Member BPA International, Inc. Founded 1979. 䊚2014 by Babcox Media, Inc.

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[ Editor’sNotebook

By Mary DellaValle|EDITOR

Engagement & Ownership Boosts Pride And Performance Mary DellaValle, mdellavalle@babcox.com

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he degree to which your employees can impact your bottom line hinges on their level of engagement and sense of ownership in the shop’s success. When engagement is high, performance follows, as does key business-building factors like service excellence and outstanding customer service. But, for many shop owners, tracking employee performance often falls by the wayside until a major problem arises*, says Greg Sands, shop owner and CEO of direct mail provider Mudlick Mail (www.mudlickmail.com) in Acworth, GA. “Yet, when it comes to achieving goals outside of work, we often rely on metrics to determine if we’re reaching our objectives. If you want to run a marathon, you track your time,” he explains. “If you want to lose weight, you measure your body fat. The same concept holds true

when it comes to evaluating employees. You must set goals for each position in your shop and then establish a tracking mechanism to measure performance.” In Sands’ experience, he says that one of the main contributors to lagging performance is that employees don’t know how to do their job, and that’s where training proves to be essential. So, to help boost engagement

and performance among your team, ensure that they are properly trained, let them know they are appreciated, and that their daily contributions at the shop are recognized as being a vital part of its success. That way, you’ll help foster a greater sense of pride in their work, a commitment to repair excellence and a customer service experience that’s second to none. IC

ImportCar is pleased to announce the recent addition of Chris Crowell as Managing Editor, where he will play an integral role in the brand’s print, digital, web and social media properties and initiatives. Chris has a background in B-2-B publishing, having working as Editorial Director on magazines representing the title insurance and settlement services industries. Concurrently, the staff of ImportCar would like to thank Jennifer Clements, former ImportCar Managing Editor, for more than six years of dedicated service to the magazine. A key contributor to ImportCar’s editorial product, Jennifer also facilitated the production process each month. Jennifer remains editor of TechShop magazine, and also now serves as Managing Editor of Babcox Media’s newest publication, Northeast Ohio Parent magazine.

*To learn more about Greg Sands’ perspective on this topic, go to our sister publication Shop Owner magazine’s website, www.shopownermag.com, and search for his “Improving Employee Performance” article.

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08-13 News 3/13/14 12:17 PM Page 8

[ NewsUpdate Federal-Mogul Mobile App Selected for North American Customer Value Leadership Award Federal-Mogul’s popular, free “SmartChoice™ Mobile” app for automotive service providers has been selected for the Frost & Sullivan North American Customer Value Leadership Award. The Frost & Sullivan award is presented annually to a company that has demonstrated excellence in implementing strategies that proactively create value for its customers. Representatives of the Federal-Mogul Vehicle Components segment received the award earlier this year during the Frost & Sullivan Excellence in Best Practices Awards Gala in New Orleans. The free Federal-Mogul SmartChoice Mobile app can be downloaded through the Apple App Store and Google Play as well as the company’s www.SmartChoiceApp.com website.

2014 AVI Sanibel Training Conference Hits The Mark Automotive Video Innovations’ (AVI) 19th Annual Sanibel Training Conference, held Feb. 6-9 at the Sanibel Harbour Marriott Resort, has become the annual gathering place for shop owners, techs, trainers and industry leaders who are serious about training, and who also enjoy the camaraderie of industry friends. “The AVI Conference should be in the Guinness Book of World Records,” said Ron Bilyeu, a longtime educator, repair shop owner and performance-tuning guru. “There is no other conference that attracts so many industry masters in one place.” Attendees know first-hand that the AVI Conference is a unique experience. There you’ll find cutting-edge training presented by expert trainers, who also take the time to answer attendees’ questions, and technicians who ask peers about impossible diagnostic issues they’ve encountered, in search of new answers.

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Whether you’re walking out of Wally Mouradian’s intense Powerstroke Diagnostics course, or laughing hysterically as Becky Witt flings cream-filled pastries across the room in her Service Writer Survival class, you’ll know you’ve experienced something different. The technical forum is complemented by informal gatherings where industry acquaintances share stories and best practices during mealtime, and newcomers can jump right in. And, despite how much the Sanibel Conference has grown in recent years, that welcoming “family atmosphere” is always evident. The 2015 conference will be held Jan. 22-25, 2015, at the Sanibel Harbour Marriott Resort. For more information on AVI training and events/sponsorship opportunities, go to: www.diagnosticnews.com or www.aviconference.com. AVI is the technician training division of Babcox Media, founded in 1994.


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08-13 News 3/13/14 12:17 PM Page 10

[ NewsUpdate Mitchell 1 ‘Winter Escape Sweepstakes’ Winners Enjoy VIP Prize Package As the winner of the Mitchell 1 “Winter Escape to San Diego” sweepstakes, Jeff Knapp, co-owner of his family’s business, Knapp’s Service Center in Newburgh, IN, along with his wife Laurel and son Colton, flew to San Diego on Feb. 6 to enjoy a long weekend in San Diego, including a VIP tour of the Mitchell 1 headquarters in Poway, CA. As the sweepstakes winner, Knapp won round-trip airfare for two people to San Diego and three nights in a double occupancy room at a four-star San Diego hotel, a rental car and $500 spending money. He was selected randomly from a pool of customers who used or upgraded to ProDemand during the contest period. Knapp’s Service Center was founded in 1971 and continues today as a successful family-run business. “We offered the ‘Winter Escape to San Diego’ sweepstakes as a way of showing our appreciation to our loyal customers,” said Dave Ellingen, president of Mitchell 1. “While Jeff may be only one of our many thousands of subscribers, his family-run shop reflects our core customers — small businesses that rely on our products and services to help them fix more cars and trucks more efficiently.”

More Federated Free Fuel Fridays Ahead The popular Federated Free Fuel Fridays contest is back. Every Friday through March 28, Federated will give away two free $50 gas cards on each of its Federated Auto Parts and Federated Car Care Facebook pages. “It’s been a cold, rough winter, so why not stay inside and visit Federated on Facebook? You could become a free fuel winner,” said Phil Moore, senior vice president for Federated Auto Parts. Fans of Federated can enter for a chance to win and will receive extra entries when sharing the contest with their Facebook friends.

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08-13 News 3/13/14 12:17 PM Page 12

[ NewsUpdate Record-Setting Fundraising Year for University of the Aftermarket Foundation Donations to the University of the Aftermarket Foundation increased more than three-fold last year, according to John Washbish, MAAP, secretary of the University of the Aftermarket Foundation and chairman of its contributions committee. “The foundation’s board of trustees made it a goal to significantly step up the fundraising efforts on behalf of the foundation. Based on the results, we have more than exceeded expectations,” Washbish said. “We want to thank the many donors for their generous support of the foundation and its scholarships and educational programs.” The following organizations contributed $100,000 or more to the University of the Aftermarket Foundation in 2013: Aftermarket Auto Parts Alliance, Automotive Distribution Network, Babcox Media, Brenton Productions, Dorman Products, Federated Auto Parts, National Pronto Association, and O’Reilly Auto Parts/O’Reilly and Wooten Families. Donating $50,000 or more in 2013 were the Clay Buzzard Family, Dayco Products, Federal-Mogul and Tenneco.

ACDelco Doubles Parts, Labor Coverage For All Professional Service Center Program Participants ACDelco Professional Service Center (PSC) program participants can now offer 24 months/24,000 miles (whichever comes first) of parts and labor coverage to consumers on qualified maintenance and repairs — double the previous coverage. “Our customers trust us to help them maintain a competitive edge in the independent aftermarket,” said Chris Brandt, ACDelco national marketing manager. “A solid warranty that protects them and their customers is a statement that we stand behind our parts and the work performed by our PSC program participants.” The enhanced coverage applies to all levels of PSC participation. Some parts are exempt from the program, such as batteries with established free-replacement periods and other products that may already offer longer warranties. Those warranties are still valid. Reader Service: go to www.ICRapidResponse.com

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08-13 News 3/13/14 12:17 PM Page 13

NewsUpdate] Tenneco’s Loyalty Program Designed To Serve Undercar Service Market

Standard Motor Products Debuts Intermotor Parts Car Giveaway Standard Motor Products (SMP) announced the Intermotor Parts Car Giveaway, available to professional service technicians, counterpersons, motorists and all import car enthusiasts, is running now through April 15. The program will award one grand prize winner a 2014 Subaru Impreza WRX, as well as first and second place prizes. “Intermotor is recognized as the import leader in coverage and quality, with a commitment to delivering exact match fit, form and function,” said Phil Hutchens, vice president of engine management marketing, SMP. “To drive Intermotor awareness and to reward our many Intermotor supporters, we’re excited to give one lucky grand prize winner the opportunity to drive away in the Intermotor Parts Car, a 2014 Subaru Impreza WRX.” In addition to the grand prize, five first prize winners will receive a GoPro HERO3+ camera, and 10 second prize winners will receive a Garmin nüvi LM with lifetime map updates. Intermotor Parts Car Giveaway participants may enter by entry card or online at www.IntermotorPartsCar.com.

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The 2014 Expert Plus service dealer loyalty program from Tenneco — created to help automotive service businesses increase their share of the undercar service market — includes a complete marketing and promotional package. “This year’s Expert Plus Program certainly makes it easier to become a leader in ride and emission control sales,” said Sheryl Bomia, North American aftermarket programs manager for Tenneco. “The 2014 package includes a full year of consumer-driven promotions, sales incentives, training programs and an array of attractive merchandising products that are only available to members.” The 2014 Expert Plus package, which prominently includes a new Monroe counter stool highlighting the Monroe OESpectrum product line, has an increased emphasis on training, incentives and consumer promotions. The Expert Plus marketing package features an Expert Plus “Preferred Customer” rebate book that allows service professionals to extend promotional offers for Tenneco products beyond the standard promotional periods and is available for premium ride and emission control products. Each Expert Plus kit contains merchandising elements to drive sales and promote the Monroe and Walker brands, including a Walker catalytic converter product booklet, Monroe OESpectrum molded floor mat, an educational Walker emissions control wall chart, branded appointment calendar and other key point-of-sale materials. The enrollment fee for the annual program is $99. IC Import-Car.com

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[ Gonzo’sToolbox

By Scott “Gonzo” Weaver, owner Superior Auto Electric, Tulsa, OK

Don’t Judge A Job By Its Cover Pride Of Vehicle Ownership Runs Deep, Aesthetics Aside

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t was a picture-perfect day at the auto repair shop: the bays were full, the phone kept ringing, the front door bell never seemed to stop, and everyone was humming a tune. Parts were ordered and came in correctly the first time. There were no snapped off bolts, no rusted parts, and no fuss about how long things were taking or how much it cost. Somehow, I had the feeling there was going to be a loose nut thrown into the activities of the day. Two new jobs showed up at the same time. A nice, clean 2007 Ford F-350 4WD diesel with an ABS light on, and a really dilapidated 1997 Kia with charging system problems and no light on. The F-350 owner was practically enthusiastic about having his truck checked out. From there, it was textbook diagnostics — run a few tests, check the codes, hook up the scanner and watch the speed sensor PIDs. Piece of cake. The same explanation of the diagnostic charges was given to the owner of the Kia. That didn’t go over as well — at all. Seems the Kia had been around the block, and around again. The owner had it checked out at various shops, which all ended up ticking him off and showed no positive answers about his car’s problems. The paint was faded, the clear coat was peeling, and the windshield was full of splinter cracks. The dull hood had greasy handprints all over the front edge where people were grabbing it. And the interior of the car was a pit; the smell was oppressive. But I said I’d look at it — even if I had to wear a gas mask to do it.

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The Kia had two problems: A faulty alternator and a strange problem with the instrument cluster. The charge light wouldn’t come on. Since this car has an alternator that is controlled by the PCM, the charge light is there only to indicate the condition of the charging system to the driver. It can charge just fine without a working charge light. I made the call to the Kia owner and went through all the steps needed to bring his little car back to life, including the part about needing to pull out the instrument cluster to see why the charge light wasn’t working. To my utter amazement, he said, “Do it. Do it all. You’re the first person to make any sense out of what’s wrong, and I think you’re the man for the job.” I was still in shock as I hung up the phone. So, the owner of a grease-covered car I wouldn’t put a nickel into is having me do the whole thing; how about the enthusiastic owner of that exceptionally clean diesel? He ended up going on a rampage about how I’m a crook and how rotten all car repair people are (I spared the details because of this magazine’s import content). Go figure. I guess it just goes to show, “You can’t judge a book by its cover, or an owner by his car.” IC


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16-24 Diagnostic Solns_PCMs_ECMs 3/13/14 12:21 PM Page 16

[ DiagnosticSolutions

PCM DIAGNOSTICS By Gary Goms, Import Specialist Contributor

PCM/ECM Diagnostics Pinning Down Intermittent Malfunctions on OBD II Vehicles.

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lthough post-1996 OBD II powertrain control modules (PCMs) are generally very reliable, we’re beginning to see more failures because the average age of our national vehicle fleet has now increased to about 11.5 years. Technically speaking, the PCM should store a DTC indicating some type of internal malfunction. But, in the real world, if your scan tool indicates “no communication” and asks if the ignition switch has been turned on, you obviously have a communications problem. Your first step is to verify that you have entered the correct VIN and, if your scan tool

Photo 1: The throttle sensor is a handy point at which to check for the presence of reference voltage.

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requires a vehicle “personality” key to communicate with the PCM, verify that the key is correct for the application. Next, test the battery for a poor state of charge (SOC) and state of health (SOH) before beginning any PCM diagnosis. If defective, the battery should be replaced or substituted before continuing with the diagnosis. In other cases of no communication, the scan tool should have automatically identified the VIN but, for whatever reason, it did not. With that in mind, I usually begin a no-communications diagnosis by testing the throttle position sensor or


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[ DiagnosticSolutions other easily accessible sensors for the presence of the 5-volt reference signal that should be originating from the PCM. If the 5-volt reference is present, it’s likely that the PCM is at least partially operational. If not, it’s possible that a shorted sensor is pulling the 5-volt reference to ground, in which case the best procedure is to disconnect various sensors until the reference voltage comes back on line. See Photo 1 on page 16. I’ve also had some PCMs fail to communicate with the scan tool because they’ve been ruined by excessive charging voltage, water intrusion or other cata-

PCM DIAGNOSTICS

strophic occurrences. If this is the case, consult a PCM connector diagram to determine the configuration of the connector pins. Most PCM connectors contain a battery voltage (B+) pin, a keyon voltage pin and two redundant battery ground (B-) pins. The B+ pin, which is fused, maintains the PCM’s keep-alive and diagnostic memories when the ignition is turned off. The key-on pin supplies voltage to the PCM and indicates when the ignition is turned on. In some applications, key-on voltage is supplied by a PCM relay. If voltage isn’t available at the B+ pin, use a voltmeter to test

both legs of the PCM or engine control module (ECM) fuse for battery voltage. If testing doesn’t indicate nearly full battery voltage, consult a wiring schematic for areas that might affect the PCM’s voltage supply. If key-on voltage is say, two volts less than battery voltage at the key-on pin, suspect a bad ignition switch. At least 9.5 volts should be available at the B+ and key-on pins during cranking to ensure that the PCM is operating correctly. With the key on, test the redundant PCM grounds for a voltage drop of more than 500 millivolts (mV) between the pin and battery ground.

DLC TESTING The data link connector (DLC) is numbered from left to right beginning at the upper left corner. Use a DVOM to check pin No. 16 on the DLC for battery voltage (B+). If B+ is present, test pin Nos. 4 and 5 with a 1.5-volt ohmmeter to ensure that they’re connected to chassis ground. I would not recommend using a 12-volt continuity tester for checking the DLC ground circuits because the remaining 13 pins are low-voltage communications bus circuits. See Photo 2 on page 20. A better method for testing DLC pin activity is to use one of the several DLC breakout boxes (BOBs) now selling in the $200$300 range on the general market. While I’m only going to touch on the application-specific topic of bus communications, the DLC BOB will allow the technician to Reader Service: go to www.ICRapidResponse.com

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[ DiagnosticSolutions PCM DIAGNOSTICS

instantly evaluate B+ at pin No. 16 and the integrity of ground pin Nos. 4 and 5. In addition, the technician can use a labscope or multimeter to monitor circuit activity on each communications bus pin. Remember that the remaining pins require a DLC connector diagram to complete an accurate bus communications diagnosis. See Photo 3 on page 22.

POLLING THE MODULES Here again, we’re touching on communications bus diagnostics, but if the scan tool is communicating, it’s time to poll all modules for both communications and DTCs. In some cases, a “no communication” message for a particular module might indicate that the module is not present or not included in the scanner software. Remember that practically all late-model vehicles contain, at the minimum, an engine/powertrain, anti-lock brake, theft deterrent/vehicle security, safety restraint (air bag) and body control module. Higher-end vehicles have many more computers and modules, but here again, adequate training, database and OE-level scan tool capability are required to evaluate these more complex systems.

BIDIRECTIONAL CONTROLS In some cases, one portion of a PCM might become

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Photo 2: This DLC breakout box connects between the scan tool and DLC. The LEDs indicate the correct functioning of pins 4, 5 and 16 while the remaining pins allow the technician to monitor the vehicle’s communications bus system.


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[ DiagnosticSolutions PCM DIAGNOSTICS

non-operational due to a problem with the PCM’s processing capability. Consequently, all such controls and tests Photo 3: Pin No. 16 at the DLC should should be activat- always indicate battery voltage. ed to ensure that the PCM is responding to bidirectional commands. Bidirectional controls are also valuable for testing the individual accessory drivers contained within the PCM, such as the ignition coil and fuel injector drivers. The PCM, for example, might control starter engagement via a PCM-operated starter relay. If the starter relay doesn't “click” when commanded, the PCM’s starter relay driver might not be pulling the relay control circuit to ground.

INTERMITTENT FAILURES In most cases, there is no definitive method for diagnosing an intermittently faulty or “schizophrenic” PCM. In my experience, most PCMs operate at about 110-120° F temperature at 70° F ambient air temperature. When testing a suspected intermittent PCM failure, I use a small hair dryer set on low heat to duplicate normal PCM operating temperatures. But I’ve also had PCMs reside in unusually hot areas, such as the engine firewall or over the heater blower housing, so it’s possible that actual operating temperatures might approach 150° F. As the PCM is warming up, tap the PCM case with a screwdriver handle to simulate mild road and powertrain vibration. In many cases, this test will disclose temperature and vibration-sensitive circuit failures within the PCM itself. A final issue is moisture or fretting corrosion on the PCM pins. Because pin corrosion is virtually invisible, I often use a small artist’s brush to apply a conductivity enhancer like Stabilant 22 to the PCM pins. In some cases, this is a permanent repair for a troublesome intermittent PCM malfunction.

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[ DiagnosticSolutions RATIONALIZATION Once in a great while, a PCM simply won’t display a correct value for a particular parameter identification (PID). To illustrate, I

had a PCM disable an alternator field circuit because the voltage PID falsely indicated 17.5 volts, which is a threshold over-charging condition. Most recently, I found another PCM that dis-

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PCM DIAGNOSTICS

played 14.2 volts on the instrument cluster and on the scan tool display, which is well within a normal charging voltage range. But, despite the indicated voltage, the PCM wasn’t grounding the alternator field circuit, which was causing the battery to discharge rather than charge. As for trouble codes indicating voltage errors and similar PID anomalies, remember that a diagnostic strategy might not be programmed into the PCM’s digital logic for that purpose. In some cases, the PCM verifies data inputs through a process called rationalization, in which the PCM compares the data of one sensor with that of other sensors. For example, the PCM might be comparing values from the engine coolant temperature (ECT) with that of the intake air temperature (IAT) sensor, both of which should indicate nearly the same temperatures after an overnight cold-soak. In other cases, we might be looking at a software problem with the scan tool itself. But the greater point is to use a voltmeter, labscope or non-contact pyrometer to verify voltages, signals and temperatures. Never take it for granted that the PID value displayed on the instrument cluster or scan tool is a correct value. IC Gary Goms is a former educator and shop owner who remains active in the aftermarket service industry. Gary is an ASEcertified Master Automobile Technician (CMAT) and has earned the L1 advanced engine performance certification. He also belongs to the Automotive Service Association (ASA) and the Society of Automotive Engineers (SAE).


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26-32 BMW Fuel systems 3/13/14 12:20 PM Page 26

[ BMWFeature

FUEL SYSTEM By Andrew Markel, editor, Brake & Front End Magazine

Why A Clean Fuel Tank Is Important During Any Fuel Pump Replacement he BMW N54 fuel pump recall a few years ago brought to light the importance of the integrity of the fuel system and how it can contribute to the overall reliability of a vehicle. While BMW never officially stated what was causing the high-pressure fuel pumps to fail, some put the blame on low-quality fuel that might have been contaminated or had higher-than-normal levels of ethanol. These fuel quality issues apply to all BMW vehicles with either port or direct injection. The underlying message here is that if the cleanliness and overall integrity of the fuel tank is ignored, it will damage any fuel pump. This is

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why addressing the fuel tank is essential during any pump replacement to prevent costly comebacks that can also hurt your reputation. If a vehicle gets 20 miles to the gallon, then more than 5,000 gallons of gas (from many stations) will go through the tank in 100,000 miles. And, during this time, sediment, rust and debris from the pump can find its way into the tank. Removing all contaminants is critical. If possible, have the tank steam-cleaned at a radiator shop that performs these services. They can recondition a tank and check for leaks that you may not be able to spot. Your goal in cleaning the tank


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FUEL SYSTEM

is to restore the environment inside the tank to its original state, before it moved off the assembly line. If you think the new sock or strainer on the fuel pump will catch all of the bad stuff, you’re wrong. The typical sock or strainer is designed to catch contaminants that are between 50-100 microns in diameter. For comparison’s sake, the size of a human hair is 40 microns. A typical inline fuel filter can catch particles as small as 10 microns. The sock also has a limited capacity due to its small surface area. Always install a new filter. Sounds simple, but it’s often forgotten. The old filter can restrict flow and cause the new pump to work harder. This makes for a hotter-running pump that fails sooner. Bad

BMWFeature]

grounds and connections can also kill a new pump. Check the connector for any signs of thermal damage that may indicate there was a voltage drop or a circuit with high resistance. Do not assume the old pump caused the thermal damage. Bad grounds and circuits will stay with the vehicle and damage the new pump. Filter the fuel before you put it back in the tank. If a fuel pump

Fuel Tank Cleaning Procedures 1. Once the tank has been removed, drain all fuel from the tank. Use only an approved container or a fuel caddy to filter and store the fuel. 2. Clean accumulated road debris or rust from the top of the fuel tank, especially around the module or hanger assembly to avoid contaminating the fuel tank. 3. Remove the lock ring. 4. Remove the module or hanger assembly. 5. Clean and flush the tank with water before installing the new module or hanger assembly.

6. Swirl the fuel tank around in a circular motion to collect any debris remaining in the fuel tank. 7. Slowly and carefully poor the fuel out of the tank into the approved container or fuel caddy. 8. Turn the fuel tank over, then tap the bottom to remove any debris. 9. If a tank can be cleaned, it’s important to use high-pressure soap and water to remove the dirt. Latemodel fuel tanks are difficult to clean because of their internal baffling. The tank should then be thoroughly dried by circulating air through the tank or by simply placing it in the summer sun. In many cases, a fuel tank replacement is

the most cost-effective and safest alternative. 10. If possible, take a lint-free shop towel and wipe the inside of the fuel tank until it is clean. 11. Dry out the fuel tank completely with compressed air. 12. Inspect the fuel tank carefully. If the tank is rusted inside or shows signs of physical damage, it must be repaired or replaced. 13. After the tank has been dried with compressed air, let it sit for 30 minutes.

Courtesy of the Fuel Pump Manufacturers Council. Import-Car.com

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26-32 BMW Fuel systems 3/13/14 12:20 PM Page 30

[ BMWFeature

FUEL SYSTEM

BMW Fuel Pump Tech Tips Here are some recent technical service bulletins related to BMW fuel pumps. #1. N20 Engine: Ticking Noise

went through a full meltdown, chances are pieces from the old pump are still in the removed fuel. Many fuel caddies have built-in filters. Check the EVAP system before returning the car to the customer. It takes at least one drive cycle for most vehicles to set an EVAP code. A leak due to disturbing the lines may not set a code during the initial test drive. The code may come on after the vehicle has been sitting for awhile or after a certain temperature has been reached. Check the system with a scan tool and/or smoke machine before delivering the car to the customer. Some scan tools and vehicles can perform a self-leak check. Fuel filler necks are especially susceptible to leaks if the tank has been dropped. In the Rust Belt states, corrosion on the top of the tanks and on the fuel lines can become a big headache during fuel pump replacement. This comes from brines that are used on roads to prevent icing. Brines stick to vehicles — even the tops of fuel

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From High-Pressure Fuel Pump Situation: The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Cause: Mechanical vibrations inside the high-pressure fuel pump. Correction: Install a highpressure fuel pump cover (P/N 13 51 7 629 129). The plastic acoustic cover will snap onto the high-pressure fuel pump. Do not remove the fuel lines or the high-pressure fuel pump to install the acoustic cover.

#2. N14, N18 Engine: HighPressure Pump Repair Instructions The current version of the repair instruction “Removing and installing or replacing highpressure pump� has a procedure error. This current version of the repair instruction states to replace the high-pressure supply hose on the N14 engine and to not replace the high-pressure supply hose on the N18 engine. The N18 portion of the repair instruction is incorrect. As an interim solution, follow the procedure outlined below: Continental High-Pressure

Pump: All vehicles equipped with the N14 engine (all production); all N18 vehicles produced up to March 2012 are equipped with a Continental High-Pressure Pump (see 1 in Fig. 1). When the N18 engine is fitted with a Continental High-PresFig 1

sure Pump, the high-pressure supply hose (see 2 in Fig. 1) must be replaced when making repairs. Bosch High-Pressure Pump: All vehicles equipped with the N18 engine and produced from March 2012 and later. When the engine is fitted with a Bosch High-Pressure Pump (see 1 in Fig. 2), the high-pressure supply hose (see 2 in Fig. 2) must not be replaced when making repairs. Fig 2


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26-32 BMW Fuel systems 3/13/14 12:20 PM Page 32

[ BMWFeature

FUEL SYSTEM

tanks — long after the snow storms have passed and even into summer. Then, every time it rains, the brines are reactivated and start to corrode the tank. Be sure to check the straps and the tank mounting hardware. In 2010, one automaker recalled 1.2 million trucks due to corrosion of the straps that held up the gas tank. Note: It’s a good practice to inspect the fuel lines for corrosion before starting the job. Nothing is worse than having to call the customer because a line collapsed due to corrosion during removal or installation. IC

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Andrew Markel is the editor of Brake & Front End and Servicio Automotriz magazines. He has been with Babcox Media for more than 12 years. He is a technician and former service writer and holds several automotive certifications from ASE and aftermarket manufacturers. He can be reached at amarkel@babcox.com.


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34,36 Guest Editorial, Rich White 3/13/14 12:19 PM Page 34

[ GuestEditorial

NATIONAL CAR CARE MONTH By Rich White, Executive Director, Car Care Council

Brutal Winter Can Mean Profitable Spring During National Car Care Month

I

’m tired of hearing about winter, talking about winter and experiencing winter, and I bet you are, too. However, what has been the worst winter in a generation may, in fact, be a blessing in disguise for independent repair shops across the country. The harsh elements will leave many vehicles in need of service and National Car Care Month in April is the ideal time to capture your share of these service and repair opportunities. It’s also a chance to improve relationships with customers and attract new ones, leading to more long-term business. Having a proper plan in place to capitalize on National Car Care Month is the first step. The Car Care Council website features a toolbox of information, promotional materials and suggestions to help you get started (www.carcare.org/industrytool-box). Since there is no one-size-fits-all template for participating in National Car Care Month, the toolbox also offers a variety of ideas on how to incorporate National Car Care Month

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activities into your plans, whether you choose to host an event or participate on a smaller scale. Hosting a free community car care event during National Car Care Month is an inexpensive and highly successful way to enhance customer relationships, capture more business from current customers and generate new business. For a larger community event, you could partner with other businesses in your area, as well as a local radio station. For a smaller event, you could offer free vehicle inspections right at your business location. The possibilities are endless. Whatever you decide to do, this is a tremendous opportunity to increase the goodwill and trust among your customer base. If you decide to conduct an event, the Car Care Council has a point-of-sale kit available for use during National Car Care Month and throughout the year (www.carcare.org/pos-starter-kit). The kit includes consumer education brochures, posters, bay banners, mirror hangers, vehicle inspection forms, an English/Spanish countermat


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34,36 Guest Editorial, Rich White 3/13/14 12:19 PM Page 36

[ GuestEditorial NATIONAL CAR CARE MONTH

and the very popular Car Care Guide. In addition, the free digital version of the Car Care Guide is available as a reference for you and your customers. It can be found at www.carcare.org/car-care-resource/car-careguide/. Free resources for your customers don’t end with the Car Care Guide. The council has a free personalized service schedule and email reminder service to help consumers remember to “be car care aware.” By sharing the link, www.carcare.org/car-care-service-schedules/custom-service-schedule/, your customers can become more proactive in maintaining their vehicle and following a service schedule with your help. Does your shop have a social media presence? If so, why not “like” and “follow” the Car Care Council on Facebook (facebook.com/CarCareCouncil) and Twitter (twitter.com/CarCareCouncil). The council

frequently posts helpful tips, videos and information, such as its new Maintenance Mondays posts, that can easily be shared with your own fans and followers. Participating in National Car Care Month is time well spent and gives you a chance to build awareness of your business, increase car counts and educate consumers on how much of their vehicle’s maintenance is going unchecked. Don’t sit out this National Car Care Month. Start planning today for what could be the start of a real game changer for your business. For more information on National Car Care Month and the Be Car Care Aware campaign, visit www.carcare.org. IC

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38-40 Tech Feature_Brake Rotors 3/13/14 12:29 PM Page 38

[ TechFeature

ROTOR RUNOUT AND DTV By Andrew Markel, Editor, Brake & Front End Magazine

Stop Pulsation Comebacks Before They Start

L

et’s say a vehicle had 0.003” of lateral runout when measured at the outside face of the rotor. If this vehicle is riding on 205/55R16 tires, in just one mile, the high-spot with 0.003” of runout goes past the caliper approximately 836 times. Over the course of 6,000 miles, that spot on the rotor will go past the pads more than five million times. Every time this spot passes the pads, a little bit of the rotor’s material is removed. That’s why it’s critical to measure thickness and runout in a brake rotor and wheel flange, even if new rotors are going to be installed. Before getting started and removing the rotor, mark its original position with a paint or grease marker. 1. Inspect the rotor’s surface for defects, corrosion or cracks. 2. Find the discard measurements on the rotor. On some aftermarket rotors, they will be laser-etched into the sides of the plates. If a discard measurement can’t be found, look it up along with the specification for thickness variation or parallelism.

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March 2014 | Import-Car.com

3. Using a micrometer, measure the thickness of the rotor in at least six spots that are opposite from each other. 4. Record the results. Variations in thickness should be between 0.001” and 0.003.”

MEASURING RUNOUT 1. Mount the dial indicator to a rigidly secure portion of the suspension, like the knuckle. Do not mount the arm to the tie rod ends or the control arms. Position the indicator tip perpendicular to the rotor’s surface and 0.5” from the edge of the rotor. 2. Tighten down the rotor with the correct conical washers to the


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38-40 Tech Feature_Brake Rotors 3/13/14 12:29 PM Page 40

[ TechFeature

ROTOR RUNOUT AND DTV

recommended lugnut spec. 3. Set the dial to zero and turn the rotor. 4. Mark the high and low spots of the runout. For most cars, the specification will be 0.002” or less. 5. Remove the rotor. Inspect the mounting surface inside the hat. Remove any corrosion or debris.

WHEEL FLANGE RUNOUT 1. Rotate the hub bearing assembly by hand. Any roughness, play or noise from the bearing is an indication of damage. Verify that the condition is normal or requires replacement. 2. The dial indicator base should be placed or clamped rigidly on a secure portion of the suspension. Position the indicator tip as perpendicular to the wheel flange as possible. 3. Set the dial indicator to zero. Next, turn the flange at least twice and observe the high and low spots of runout. 4. Mark the high and low spots of runout on the flange. 5. If the flange has more than 0.002,” or the readings are inconsistent, further corrective actions might need to be taken.

MATCHING THE HUB TO THE ROTOR By measuring and marking the high and low spots of runout in the hub and rotor, it’s possible to match the high spot of runout in the hub with the low spot of runout in the rotor. This technique can be used to minimize

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the amount of material removed with an on-the-car brake lathe. Flange runout can be corrected with tapered shims that are available to correct a runout of 0.003” (0.075 mm) to 0.009” (0.230 mm). A runout of more than 0.005”(0.125 mm) at the bearing flange cannot be corrected by the use of a shim. The combination of the rotor and bearing flange could prevent the rotor from being turned. Check the bearing flange runout after checking friction surface runout, and then check flange runout by changing the rotor position 180º on the bearing. If the high spot changes 180º, the rotor could be OK or ready to turn after the bearing is shimmed. Components should be marked as you perform an inspection of the assembly. Check the bearing endplay. Mark the relation of the rotor to the bearing flange. Then, mark the rotor high and low runout spots on the rotor friction surface, as follows: the low spot marked as zero and the high spot as 0.XX.” Mark the high and low runout spots on the

bearing flange with the same method as the rotor friction surface. • If the endplay exceeds the manufacturer’s specifications, replace the bearing and recheck runout. • Compare the bearing flange to rotor runout position. • If the shim cannot correct the runout, the bearing should be replaced. • Check the rotor’s thickness. The minimum dimension should be stamped or cast into the rotor. There has to be enough thickness to cover the runout without going below the minimum thickness.

RUNOUT MINIMIZATION Today, you can purchase an onthe-car brake lathe that, after it has been attached to the vehicle, will automatically compensate for runout — quick and easy. In some cases with excessive runout, a new rotor should be machined to match the vehicle, which helps to match the rotors to the hub flange. The main advantage of an onthe-car lathe is that it is able to cut a rotor in its operating plane. This means that the rotor is machined to match the hub. It has often been said that you should never machine new rotors, but what if the runout exceeds the manufacturer’s specifications when the new rotor is installed on the vehicle? This situation makes it permissible to machine a new rotor with an on-the-car brake lathe. IC


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42,44 Tech Update_Air Ride Systems 3/13/14 12:28 PM Page 42

[ TechUpdate

AIR RIDE SYSTEMS By Andrew Market, Editor, Brake & Front End Magazine

Air Ride Replacement Options:

Give You The Ability To Repair Or Convert A Variety Of Makes And Models

A

ll air ride systems can fail and require service, and there are several repair paths you can go down to offer the best option for your customers’ needs and budget. The start of any repair path is diagnostics. With modern air ride systems, failures can occur in multiple areas including the control modules, solenoids and even the vehicle network. A failure may appear to be a leaking air bag, but it could also be a control module that can’t communicate, a stuck solenoid or a worn out compressor. In some cases, the control module will require reprogramming to resolve a problem. Some of these fixes can be very expensive. But

before any air ride system is scrapped for passive coil spring units, consider the resale value of the vehicle. A functioning air ride system can add thousands to the price of some vehicles. On other vehicles, the price has depreciated to the point where a functioning system makes little difference. Always advise the customer that not repairing the air ride system removes some functionality from the vehicle like adjustable ride control and load leveling. With more and more air-ride-equipped vehicles accumulating miles, you can expect to see a steady stream of these vehicles in your bays. You also have more options than ever before when it comes to replacement parts and conversion kits. Below is a forecast of current and future air ride vehicles and replacement options.

BMW The 5 Series received a rear air leveling suspension in 1999 as an option. The X5 was the first to get air ride in 2000. In 2002, the 7 Series received an adjustable air suspension. New models like the X6 have air ride as standard. Replacement parts and conversion kits are available.

JAGUAR The 2004-‘10 Jaguar XJ8 and XJR have air ride units at all four corners. Replacement units from the dealer can be very expensive. Coil conversion kits are available, as well as replacement sensors, compressors and complete air ride units.

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42,44 Tech Update_Air Ride Systems 3/13/14 12:28 PM Page 44

[ TechUpdate

AIR RIDE SYSTEMS

With more and more air-ride-equipped vehicles accumulating miles, you can expect to see a steady stream of these vehicles in your bays. LAND ROVER

MERCEDES-BENZ

Air ride suspensions were standard on all Discovery and Range Rover models since the mid1990s. These models have common pattern failures that can leave the suspension flat or in “safe” mode. There are many replacement and service options available for these vehicles from specialists. Coil conversion kits are available as a solution for a cost-conscience customer, but before considering this option, consider the resale value of the vehicle, as mentioned earlier.

Mercedes-Benz has offered several air ride and hydraulic systems since the early 1990s, including Airmatic and ABC. Some of these systems can also have Active Dampening Control (ADC). When ordering replacement parts for these vehicles, make sure you know which system it has and whether the vehicle is all-wheel drive. The greatest opportunity for shops is the S-Class for replacement air ride components and coil conversion kits.

TOYOTA LEXUS From the start, Lexus offered air ride at all four corners as an option with the 1990 LS400. Since then, air ride has become optional or standard equipment on most models including the RX and GX SUVs. Aftermarket repair and conversion options are available.

The 2003-‘11 Toyota 4Runner with the X-REAS system is not an air ride system, but it’s a system that can fail. The X-REAS system links all four shock absorbers to a center control absorber. The aftermarket does offer service parts as well as passive conversion kits. IC

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45-48 Tech tips 3/13/14 12:28 PM Page 45

ImportTechTips] HONDA ACCORD MAKES THUMPING NOISE AT COLD START

Applies To: 1998-2002 Accord L4 – all models with A/T and cruise control Symptom: A thump as the ignition switch is released from the start position or as the engine starts. This noise sounds similar to a rubber mallet striking the frame and occurs only on a cold start (the vehicle has been sitting for some time, usually overnight). Probable Cause: The vacuum-actuated engine mount does not work properly because of insufficient intake manifold vacuum at start-up. Corrective Action: To increase vacuum, reroute the vacuum hose for the engine mount control solenoid valve to the cruise control vacuum tank. Diagnosis: Ask your customer if the noise happens only on a cold start, after the vehicle has been sitting for some time, usually overnight. – If the noise happens only on a cold start, go to Repair Procedure A - 1998-2000 Accord below or Repair Procedure B 2001-’02 Accord on page 46. – If the noise happens at every start, disregard this bulletin, and look for other possible causes (exhaust hangers, rear engine mount, etc.).

Repair Procedure A: 19982000 Accord 1. Look at the three vacuum ports on the top of the intake manifold. See Fig. 1. Is vacuum port C capped? – If port C is not capped, replace the fuel pressure regulator and hose (see S/B 00-018, MIL Comes On With DTCs P0171 and/or P0172, filed under Fuel and Emissions). Then go to step 2. – If port C is capped, go to step 2. 2. Disconnect the three vacuum hoses from the Y-fitting. See Fig. 2. Save the Y-fitting. 3. Remove the hose from vacuum port A and discard it. 4. Remove and discard the long vacuum hose going to the fuel pressure regulator. Save the double hose clip. 5. Unclip the cruise control vacuum hose from the intake air duct. Measure 4-1/2 in. from the check valve on the cruise control vacuum tank, then remove a 1/2-in. section of the hose beyond this point with a utility knife. See Fig. 3. 6. Connect the ends of the vacuum hose you just cut to the opposite ends of the Y-fitting you removed in step 2. See Fig. 4. 7. Connect the engine mount control solenoid valve vacuum hose to the open port on the Y-fitting. Push the hose into the clip on the side of the intake air duct. 8. Cut a 34-in. length of 3.5 mm ID vacuum hose, then connect

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Fig. 1

Fig. 2

Fig. 3

Fig. 4

Import-Car.com

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[ ImportTechTips Fig. 6

Fig. 5

Fig. 8

Fig. 9

one end to vacuum port A and the other end to the fuel pressure regulator. Push the new hose into the clips at the locations shown in Fig. 5.

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March 2014 | Import-Car.com

Repair Procedure B: 2001-’02 Accord 1. Disconnect the engine mount control solenoid valve vacuum hose from vacuum port A. See Fig. 6. Unclip the hose from the double hose clip and from the side of the intake air duct. Remove and discard the double hose clip. 2. Measure 3 in. from the open end of the hose, and remove that section of hose with a utility knife. See Fig. 7. 3. Unclip the cruise control vacuum hose from the top of the intake air duct. Measure 4-1/2 in. from the check valve on the cruise control vacuum tank, then

Fig. 7

remove a 1/2-in. section of the hose beyond this point with a utility knife. See Fig. 8. 4. Connect the ends of the vacuum hose you just cut to the opposite ends of the new Y-fitting. See Fig. 9. 5. Connect the engine mount control solenoid valve vacuum hose to the open port on the Y-fitting. Push the hose into the clip on the side of the intake air duct. 6. Push the cruise control vacuum hose into the clip on the top of the intake air duct. 7. Push the new cap onto vacuum port A. Courtesy of ALLDATA.

FLUSHING THE STEERING SYSTEM Fine particles can enter a hydraulic system because of mechanical stress on the steering components. As a consequence, it’s recommended to flush the entire hydraulic system when replacing the power steering pump. A few vehicle manufacturers have installed a drain bolt in the area of the steering gear. The disadvantage is that it is not possible to drain all the hydraulic fluid here. A residual quantity


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[ ImportTechTips always remains in the system. Repair Procedure: 1. Raise the vehicle’s front wheels off the ground. Raising the wheels will allow for lower resistance (in steps 9 and 12) when turning the wheels back and forth while flushing the system. It will also prevent the hydraulic fluid from foaming. 2. Remove the power steering reservoir cap. 3. Remove the return line on the reservoir, making sure to collect all the fluid being drained out. Be sure to properly dispose of the old fluid. 4. Disconnect the feed line from the reservoir and remove the reservoir from the vehicle. 5. With the reservoir removed, clean the inside with a suitable cleaner. Brake cleaner is recommended. If the vehicle is equipped with an in-line filter, be sure to clean or replace the filter. 6. Reinstall the reservoir and attach the fluid feed line, but do not attach the return line. With a suitable plug, plug off the location on the reservoir where the return line should be connected. 7. Fill the reservoir with the correct fluid, allowing the fluid level to stabilize. Once the fluid has stabilized, start the vehicle. 8. With the engine running, collect the fluid that will be flowing out of the return line. 9. Keeping the engine running, turn the wheel back and forth from stop to stop. Do this approximately 10 to 12 times until the fluid runs clean. Go to www.ICRapidResponse.com

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March 2014 | Import-Car.com

Very important: Always make sure to keep the reservoir full. Do not allow the reservoir to run dry as this will damage the pump and create air in the system. 10. Once the system is flushed, turn off the engine. Remove the plug on the reservoir and reconnect the return line. (Collect the fluid that will run out of the reservoir when the plug is removed and dispose of it properly.) 11. Top off the reservoir with additional, clean fluid and allow the fluid level to stabilize. 12. Once complete, start the engine and turn the wheel stop to stop 20 times to bleed air from the system. While the system is being bled, make sure the fluid level does not go below the fill line. 13. Lower the vehicle, verify the fluid is at the correct operating level, then reinstall the power steering reservoir cap. 14. Check for any leaks and test drive to verify proper operation. Important! It’s essential to comply with the vehicle manufacturer’s installation instructions and to use only the hydraulic fluids approved for the respective vehicle. The specification is found in the owner’s manual for the vehicle. Important! Hydraulic fluid may not enter the soil. Disposal must take place via the supplier of the materials or a special refuse collection point. IC Courtesy of Schaeffler Group USA Inc.


49-50 Essentials 3/13/14 12:26 PM Page 49

Essentials]

Brought to you by

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Advance Auto Parts Professional offers quality fuel pumps from Airtex, the U.S. aftermarket leader since 1935. Airtex fuel pumps are designed and built with the latest advances in fuel delivery technology and are used by the automotive aftermarket, OEMs and specialty manufacturers. For more information on Airtex products, call your local Advance delivery location. Reader Service: Go to www.icRAPIDRESPONSE.com Reader Service: go to www.ICRapidResponse.com

Solv-Tec reports that sales of its K-Seal one-step permanent coolant leak repair are rocketing both in the U.S. and overseas. A recent independent market survey in the U.K. reported that K-Seal is now the No. 1 best-selling total coolant leak repair, recommended by nine out of 10 K-Seal distributors. One concentrated 8-oz. bottle (P/N ST5501) will permanently fix head, head gasket, block, radiator, heater core and water pump leaks in engines up to 12 cylinders. Reader Service: Go to www.icRAPIDRESPONSE.com Ranger Products, a division of BendPak Inc., is bringing a new tire changer to market. The R980ATF is equipped with a powerful variable-speed motor and gear box that work systematically at multi-speeds, allowing operators to match turntable rotational speed with varied tire and wheel combinations. Ergonomic controls are sensibly placed to minimize excessive reaching or bending, resulting in more jobs per day. The R980ATF works with a wide variety of wheels, including virtually all OEM and performance tire and wheel configurations. Reader Service: Go to www.icRAPIDRESPONSE.com

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The PlatinumNAPAFilter offers technology for the latest advancements in synthetic oil and performance oil filters. Featuring a host of oil filter innovations, including wire re-enforced fully synthetic media and an ultradurable Hydrogenerated Nitrile compound anti-drain back valve (where applicable), this oil filter provides the ultimate protection in the NAPA Family of oil filters. Visit www.napafilters.com for more information. Reader Service: Go to www.icRAPIDRESPONSE.com

<<

ZF Services, LLC, the aftermarket business unit of ZF Friedrichshafen AG in North America, announced the launch of 49 new parts added to the Sachs passenger car and light truck clutch product line during 2013. The new part numbers added throughout the year included 24 new complete clutch kits, 11 flywheels and 14 hydraulic SKUs. These clutch kits released during the past year fit the 2006-’13 Audi A3 and VW CC, EOS, GTI, Jetta and Passat. Reader Service: Go to www.icRAPIDRESPONSE.com

Import-Car.com

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[ Essentials

Brought to you by

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Wagner ThermoQuiet Ceramic brake pads featuring the brand’s exclusive 2021-compliant low-copper friction technology have been introduced for 2014 Mazda 6 passenger cars and several other popular latemodel foreign nameplate and domestic applications. Each new ThermoQuiet Ceramic pad features a highly advanced Wagner OE21 low-copper friction formulation that is 35 percent quieter and offers 15 percent more stopping power than previous Wagner formulations. Reader Service: Go to www.icRAPIDRESPONSE.com

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March 2014 | Import-Car.com

Aftermarket technicians faced with installing a new TPMS Sensor on the Mitsubishi Lancer, Outlander and the new Mirage can keep that business in house with Bartec’s Mitsubishi Assisted Relearn. Unlike other methods, the Bartec Mitsubishi Assisted Relearn process provides full diagnostic capability in addition to completing the proper relearn. The Mitsubishi Assisted Relearn process includes testing the installed sensors, detecting and recording DTC’s and, finally, verifying that the proper sensors were relearned. Reader Service: Go to www.icRAPIDRESPONSE.com

<<

ACDelco has released an additional 143 Professional remanufactured alternator and starter part numbers covering 19922012 models from Toyota, Honda, Nissan and other manufacturers. The expansion consists of 64 additional Professional remanufactured alternators and 79 Professional remanufactured starters. On ACDelco part numbers with an “A” suffix, the alternators always include new regulators and the starters always include new solenoids. In total, the ACDelco Professional remanufactured alternator and starter line now features more than 2,500 SKUs. www.acdelco.com

<<

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Innova Electronics Corp.’s award-winning QUICKLINK device pairs with a smart device for immediate access to a virtual dashboard of information that can help keep vehicle owners safe, save time and money, and provide peace of mind. Innova QUICKLINK can be used to solve check engine problems, check for road trip readiness, double-check automotive repair shop estimates, improve fuel economy and more. Reader Service: Go to www.icRAPIDRESPONSE.com

S&H Industries announced a new Knee Saver work seat with tool tray. Quickly and easily roll about with your tools readily available on the convenient tool tray built into the frame. The work seat can hold a 300-pound capacity and has adjustable height and tilt for multiple positions. Casters evenly distribute the weight and add balance. Knee pads are thickly padded for comfort and a unique kneeling position to reduce pressure on the lower back. Reader Service: Go to www.icRAPIDRESPONSE.com

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56 NASCAR IC 03.14_Layout 1 3/12/14 1:54 PM Page 56

Track Talk NASCAR Trucks Get ShowroomSavvy Makeover for 2014 Trucks have gotten much truckier in the NASCAR Camping World Truck Series this year. The 2014 race truck designs have undergone the ultimate makeover — a new bodywork that more closely resembles the production vehicles they represent. “Each manufacturer has designed distinctly different trucks that they can use to promote their showroom models through their involvement with NASCAR racing,” said Robin Pemberton, NASCAR vice president of competition and

racing development. “It’s all about the working relationships with the OEMs, the race teams and NASCAR to create a level playing field.” Toyota Tundras, Chevrolet Silverados and Ford F-150s have switched from the familiar, low-profile nose to much taller hoods featuring grille and headlight designs that are almost straight off the factory trucks. The new front ends give the trucks a more conventional profile than the slope nose models they replace. Above all, the new race trucks have a unique design

New look, same great racing: The truck body makeover means showroom-inspired models on track for Chevrolet, Ford and Toyota.

that will make it easier for fans to recognize their favorite model. “The truck has a new look that fans can relate to with their own truck at home,” said Chad Little, NASCAR Camping World Truck Series managing director. “The competitors have been happy with the new trucks and we expect to continue to have some of the best racing in NASCAR for our fans.” Extensive research and testing went into the development of the new bodies, with the goal of continued close competition while allowing specific features from each model. The introduction of the new truck bodies follows successful launches of race vehicles in NASCAR’s other two national series — the Gen-6 car last year in the NASCAR Sprint Cup Series and the new muscle-style models in the NASCAR Nationwide Series in 2010. “Kudos to NASCAR for allowing us to get back to

the roots of what the trucks are supposed to look like,” said Pat Dimarco, NASCAR program manager for Ford Racing. “They have vertical grilles, and that’s what trucks are.” Former NASCAR Sprint Cup Series champion Brad Keselowski, also a team owner in the NASCAR Camping World Truck Series, appreciates the changes. “We need Ford to be able to have a truck that you can look at from the grandstands or watch on TV and say, ‘that looks like my brand new Ford F-150,’” explained Keselowski. “That’s important for the series and helps us keep the series healthy for a long time. The truck series is known for putting on some of the best racing. I wouldn’t expect that to change one bit.” Check out the new-look trucks in person at a racetrack near you this season. Visit www.nascar.com for the 2014 NASCAR Camping World Truck Series race schedule.

Track to street: Redesigned 2014 NASCAR Camping World Truck Series trucks now more closely resemble the look of their street counterparts. Follow NASCAR Performance on Twitter and Facebook www.twitter.com/NASCARauto www.facebook.com/NASCARPerformance


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