BBB Community Guide - Spring 2015

Community serving Denver/Boulder

FREE

SPRING 2015

guide

SPECIAL ISSUe

Interview:

BBB Student of Integrity Scholarship Winner PAGE 28

Also Inside: BBB Benefits | 14 Truth in Advertising | 16 Coworking Spaces | 25

From birdhouses to rain boots

creative pots for your plants PAGE 32

NEW Features: BBB Buzz and Seasonal Tips BBBGuide.com

ENVIRO SCREENS AND SHUTTERS

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The Respected Leader in The Industry Since 1974

HOA SPeCIAlISTS

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8055 W. Brandon Dr. Littleton, CO 80125

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303-828-1501

LOCALLy OwnEd And OPERAtEd! LICEnSEd And InSUREd! 15461 E. Batavia Drive, Unit B Aurora, CO 80011 303-340-8979 (Main) 303-829-2663 (Direct) www.getmecpr.com

CUSTOMER SATISFACTION IS OUR MISSION

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Every aspect of my experience rates excellent.

Everything was done when they said it would be done.

All work was excellent. The clean-up was superb.

The sales and service representative was excellent, always keeping me well informed. I will recommend you to anyone who needs a roof.

I cannot compliment Integrous roofing enough.

“

- Patty V.

Contact us for a FREE quote!

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LENNOX ML 180 Gas Furnace ANy SizE

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ERIVES HEATING & AIR “Where quality and economy meet”

303-920-9123 www.erivesheating.com

Providing Colorado with highest Quality rooFing ProduCts & serviCes sinCe 1997

Owner on EVERY job!

2013 BBB Longevity Award

13 years of continuous BBB Accreditation since Sept. 8, 2000

Table of contents 8

BBB Buzz

12

BBB Seasonal Tips

14

Benefits of BBB

16

Truth in Advertising

19

Landscape Leverage

22 Garden Do's & Don'ts

Winner of a Gold Star Certificate from BBB/Denver Boulder, 2013

Call today for a free quote 303.646.9300 • assuredroofing.com Free estimates on installation and repairs

25

Coworking

28

BBB Foundation Scholarship Interview

30

Marketplace

32

10 Great Containers

36

Accredited Businesses

40

Advertiser Index

Publisher: Thomas W. Brock Art Director: Peggy Doyle Graphic Designer: Allison Gray Advertising Sales: Sandi Ausman, Brad Buckley, Linda Wigod, Jason Zvitt BBB of Denver/Boulder Publication Support: Vickie Denham, Carol Garton, Erin O'Neill, Brit Blalock, Adriana Carmona, Sean Doyle Please note: BBB Accreditation can be discontinued or revoked at any time. Always check with your BBB first to verify if an organization’s BBB Accreditation is current by visiting denver.bbb.org or by calling 303.758.2100.

Copyright © 2015 by Brock Media. All rights reserved. Reproduction of any material in this magazine or on the BBB Community Guide website, including publisher-produced advertising, is strictly prohibited without publisher’s permission. The BBB Community Guide is published by Brock Media, 603 S. Broadway, Suite A, Boulder, CO 80305. Phone: 303-443-0600.

Fax: 303-443-6627. Email: info@brockpub.com.

BBBGuide.com

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Building a Better Community

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Winner of•Gold Star Certificate from BBB Denver/Boulder, 2003-2011 Winner Customer Winner of Gold Star Certificate from Award, BBB Denver/Boulder, 2003-2011 • FREE No-Pressure Estimates Winner Customer Achievement Award, Angies List Angies List •Winner Triple Pane Low E with Krypton Customer AllAchievement Award, Angies List Major Credit Cards Accepted: www.windowsam.com • Factory Direct Pricing • Unmatched Lifetime Transferable Warranty • FREE No-Pressure Estimates(WAC) • 1 Year Same-As-Cash Financing Available • Factory Direct Pricing • Ask Us About Doors • 1and YearSiding!

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BBB Buzz

Advanced Audiology, Inc.

Supporting BBB Accredited Charities Throughout the Year

Hearing & Tinnitus Center

Monetary donations normally surge toward the end of the year, but there are plenty of ways you can support a nonprofit throughout other months—and not just monetarily. This year, your BBB will be focusing on how you can become involved in various nonprofits.

With rising temperatures and more sunshine, it’s a great time to volunteer outside helping in your community.

When deciding where to become involved—or even if you’re interested in learning a new hobby—look for BBB Accredited Charities.

In order to become an Accredited Charity, the organization has to meet the BBB’s rigorous 20 Standards for Charity Accountability to ensure that the nonprofit is above-board in everything it does, from financial responsibility to the way it communicates with the public to the way it interacts with its board.

To find a full listing and obtain a review of BBB Accredited Charities, visit www.BBBDenverNonprofits.org or call 303-758-2100.

Your Physician’s Choice for

Hearing &Tinnitus Care • More than 100 physicians refer their patients to us • 85% of our patients come from physician referrals • Winner of a Gold Star Certificate from BBB/Denver, 2012

Dr. Barbara Jenkins, AuD, BCABA Colorado’s First Board Certified Doctor of Audiology

Move it!

8

Building a Better Community

www.AdvancedAudiology.com Centennial, Colorado 80112

We Take Your Hearing Seriously

Residential and Commercial New Builds and Repairs Chain Link and Iron Fences • Wood and Vinyl Fences Privacy or Rail Fences Gate and Iron Fabrication • Automatic Gates with Keypad or Phone Access • Rental Fences

est estimate can sometimes be an unrealistic low-ball offer that can cost you more in the end. Always obtain three estimates.

Know your rights. Research your rights as a consumer with both the

CElEbRATIng 21 yEARS In DEnvER

state you currently reside in and, if applicable, the one you are moving to. Enlist the help of your BBB or local law enforcement if the moving company fails to live up to its promises or decides to hold your belongings hostage.

Get your agreement in writing. Make sure you have a written contract that outlines the timeline, all applicable deposits and fees, cancellation, refund and damage policies, as well as any other agreements decided upon by you and your mover.

If you hire a moving broker, get the details on who is actually going to do the move and who is responsible for what. Also verify that the broker and the mover meet both established and new government requirements.

Furnace or a/c tune up

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photos from top: lightwavemedia, CandyBox Images

May is National Moving Month, kicking off the busiest season for relocation. It’s the time of the year when a lot of families begin thinking about who they will hire to help them move. It’s also a time when consumers need to exercise caution and choose their household goods carrier wisely.

According to the U.S. Department of Transportation, more than 35 million Americans will move this year. At BBB our goal is to ensure that everyone who moves is treated fairly. After all, consumers should be able to expect honest and reasonable treatment when they move.

But all too often, we hear from people who were tricked by bad moving companies that disappeared with their goods or held their goods hostage for more money. That’s why the U.S. DOT Federal Motor Carrier Safety Administration (FMCSA) has created a website, www.protectyourmove. gov, to assist consumers in preparing to move.

Always remember: Verify licensing. Interstate movers need to be licensed with the Federal Motor Carrier Safety Administration, which you can verify at www.protectyourmove.gov. Intrastate movers (within Colorado only) need to be licensed with the Colorado Public Utilities Commission, which you can verify at www.dora. state.co.us/puc.

Check the company’s BBB Business Review and work with BBB Accredited Movers. Visit www.findacompany.org or call 303758-2100.

Be smart when obtaining estimates. No legitimate mover will offer to give you a firm estimate online or over the phone. Only accept estimates that are done at your home. Also, keep in mind that the low-

303-649-2122

Dr. Nishi Fatima, AuD, BCABA Board Certified Doctor of Audiology

Call For Help Today!

303-936-2696 24/7 Answering service by a person not a machine!

a $350 OFF Aman Furnace or A/C n* Installatio ils. *Call for deta /15 Offer expires 5/15

for a FREE ESTIMATE please call

303.202.1000 www.ozarkfence.com

Family-Owned & Fast, Friendly Service!

With Amana, you’ll get a…

LIFETIME UNIT REPLACEMENT LIMITED WARRANTY!**

303-936-2696 • 303-922-8080 www.dnmecn.com Licensed & Insured • Nate Certified • Expert Technicians BBB Accredited Business **To receive the Lifetime Unit Replacement Limited Warranty, online registration must be completed within 60 days of installation.

Online registration is not required in California or Quebec. Full warranty details available at www.amana-hac.com.

Amana is a trademark of Maytag Corporation and is used under license to Goodman Company LP. All rights reserved.

BBBGuide.com

9

BBB Buzz BBB Holds Roofing Companies Accountable: In our growing effort to support the Denver/Boulder community, your BBB was the first to take action on Senate Bill 38 (SB-38), signed by Governor John Hickenlooper in June 2012, by requiring SB-38 compliance as one of our Standards for BBB Accreditation.

This additional standard means that no roofing contractors can acquire or maintain their accreditation unless their contracts meet all guidelines set forth by the legislation.

SB-38 requires roofing companies to abide by nine items, with each clearly laid out in their contracts; there is no grace period for compliance. The Colorado Roofing Association (CRA) recommends that businesses comply immediately with the spirit and intent of the law, and to get contracts printed or altered with newly required language as soon as possible.

If you are an Accredited Business and want to make sure your contract meets the bill’s standards, call the BBB of Denver/Boulder at 303-758-1658. If you’re a consumer who wants to double-check whether you signed an updated contract, call 303-758-2100.

of fRee Ro ion insPeCt

Gardner Roofing is part of a premier network, holding certifications with Owens

Corning Platinum Preferred Contractors and GAF Master Elite Roofing Contractors.

Very few contractors across the country have qualified for either of these certifications.

We have both!

Residential & CommeRCial Roofing

303-332-6224

info@gardner-contracting.com • gardnerroofs.com 10

Building a Better Community

photo by Dmitry Kalinovsky

Supporting Colorado Senate Bill 38

B B B S e as o n a l T i p s

SHOP LOCAL

Preparing for Tax Season

According to the BBB, the home improvement industry is consistently in the top five types of businesses that receive the most consumer complaints each year. Complaints to the BBB about home improvement contractors include high-pressure sales tactics, confusion over contract terms, poor workmanship, incomplete job performance, and overcharging.

The BBB urges consumers to be wary of less-than-reputable or unqualified contractors who promise a variety of services at cut-rate prices. They may show up at your door, advertise in local newspapers, or put fliers in your mailbox.

The Better Business Bureau has the following advice for homeowners who hire home improvement contractors: Consumer Research. Check with the BBB to see if the contractor has unanswered or unresolved complaints on file.

Identity Verification. Ask to see the contractor’s driver’s license to see if the name on his business cards is the same as the name on his license. Contractors who have a history of scams often use aliases.

Cost Comparisons. Obtain bids based on the same building specifications, materials, labor, and time needed to complete the project.

Licensing. Check to see if the specific industry requires contractors to be licensed, and make sure the contractor you hire has the proper licensing.

Insurance and Bonding. Verify the contractor’s liability insurance to protect you against damage. Be sure all workers are bonded to protect you against theft and damage.

References. Ask for references from previous customers and check them out.

Written Contract. Do not permit work to start without a signed written contract that includes start and completion dates, exact costs, and specific work to be done. Read the fine print.

Payment. Pay by check or credit card. If you are asked to pay for the entire job up front, this should raise a red flag. Final payment should not be due until the job is done.

Check the company’s BBB Business Review. Work with BBB Accredited Businesses.

Visit www. findacompany.org or call 303-758-2100.

12

Building a Better Community

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Available with qualifying packages.

All offers require 24-month commitment and credit qualification.

(720) 409-3938 Important Terms and Conditions: Promotional Offers: Require activation of new qualifying DISH service. All prices, fees, charges, packages, programming, features, functionality and offers subject to change without notice. After 12-month promotional period, then-current monthly price applies and is subject to change.

ETF: If you cancel service during the first 24 months, early termination fee of $20 for each month remaining applies. Additional Requirements: Hopper: Monthly fees: Hopper, $12; Joey, $7; Super Joey, $10. With PrimeTime Anything record ABC, CBS, FOX and NBC plus two channels. With addition of Super Joey record two additional channels. Commercial skip feature is available at varying times, starting the day after airing, for select primetime shows on ABC, CBS, FOX and NBC recorded with PrimeTime Anytime. Recording hours vary; 2000 hours based on SD programming. Equipment comparison based on equipment available from major TV providers as of 12/01/14. Watching live and recorded TV anywhere requires an Internet-connected, Sling-enabled DVR and compatible mobile device. HD Free for Life: Additional $10/mo HD fee waived for life of current account; requires continuous enrollment in AutoPay with Paperless Billing.

Premium Channels: Premium offer value is up to $132; after 3 months, then-current monthly prices apply and are subject to change. Installation/Equipment Requirements: Free Standard Professional Installation only. Leased equipment must be returned to DISH upon cancellation or unreturned equipoment fees apply. Upfront and additional monthly fees may apply. Miscellaneous: Offers available for new and qualified former customers, and subject to terms of applicable Promotional and Residential Customer agreements. State reimbursement charges may apply. Additional restrictions and taxes may apply. Offers end 6/10/15.

SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC. ENCORE and related channels and service marks are the property of Starz Entertainment, LLC. Visit encoretv.com for aire dates/times.

qUALIT y wORkMANSHIP & SUPERIOR SERvICE

Your Local Contractor You Can Trust! photos from top: gpointstudio, Ken Weinrich

Spring Means Time for Home Improvement

April 15, the deadline for filing income tax returns, will be here before you know it! Whether you have already filed your taxes or are still seeking a professional to help, the BBB offers advice for finding a trustworthy company or program.

Your BBB has some tips for selecting a reputable tax preparer and avoiding those who may be problematic: Check on qualifications. Ask about their training, experience, knowledge of current tax law, and whether they are members of a professional organization with continuing-education requirements and a code of ethics.

Learn about their service terms in advance. Find out whether they guarantee the accuracy of their work and will amend the return if there’s a mistake.

Ask for references. Obtain referrals from satisfied clients.

Beware of phishing emails. Beware of any emails that appear to be from the IRS. Do not give any personal information or click on any links, because the IRS does not use email to initiate contact with taxpayers. Write or telephone the IRS directly if you receive such an email, and ask if they are trying to get in touch with you. Forward them the email you received for them to investigate.

Check the company’s BBB Business Review. Work with BBB Accredited Businesses. Visit www.findacompany.org or call 303-758-2100.

BBB advises consumers to steer clear of tax preparers who sound too good to be true. Be suspicious if they: • Boast they can obtain larger refunds than their competitors.

• Pressure you to sign up for immediate payment of your refund. This involves a loan that typically carries a high interest rate.

• Base their fee on a percentage of the refund amount.

They should charge according to the complexity of the tax return.

• Don’t ask to review your records and receipts, or discuss whether you qualify for certain expenses and deductions.

• Once your income tax return is prepared, make certain the preparer has signed it. Be sure to review the return before signing it and ask for clarification of any entry you may not understand. Obtain a copy of the return and a payment receipt for your records.

AC HUR T N RY! OW !

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303.840.9239 www.adamsroofingcolorado.com BBBGuide.com

13

B e n e f i ts o f t h e B B B

pplewood AQuality Builders

thriving marketplace.

When you enjoy the services of any Better Business Bureau, remember that we are a nonprofit organization that is not supported by tax dollars. While our work is made possible by the dues of individual businesses, we take care to maintain an unbiased, balanced approach to our activity in the marketplace with Accredited Businesses and Non-Accredited Businesses alike.

Residential • Commercial • Free Estimates

Go to www.davidcichonpresents.com and find out.

Excavation • Flatwork • Patios Driveways • Structural Foundation Repair Licensed • Insured

Trusted BBB Logo

FREE ESTIMATES!

14

Building a Better Community

Save 10%

Partial, Single room or deck*

Save $350

complete exterior House Painting*

Save $300

complete interior House Painting*

★

COLORADO CAPITAL PAINTING E

VI C

ES

SI O

LLC

ER

photos from top clockwise: Dean Drobot, BBB, Goodluz, Tashatuvango, lukeruk, nenetus

ServiceS include: • interior Painting • exterior Painting • deck and Fence Staining and refinishing • drywall repair and Texture • Wallpaper removal • Pressure Washing • color consultation • commercial/residential

★ ★

★

★ ★

If you are thinking about volunteering with or donating to a nonprofit, check the charity first. Visit www.BBBDenverNonprofits.org to find BBB Accredited Charities that meet our rigorous standards.

Contact us today!

We are looking forward to partnering with you to protect and beautify your home!

★

Charity

David Cichon was awarded exceptional service by the Five Star Professional group in 2011

F

BBB regularly reviews local advertising to ensure it is truthful and not misleading to the consumer. The BBB Code of Advertising mirrors Federal Trade Commission laws and rules.

Securities offered through LPL Financial, member FINRA, SIPC. Investment advisory services offered through Householder Group Financial Advisors, L.L.C., a registered investment advisor not affiliated with LPL Financial.

RO

Ad Review

dcichon@householdergroup.com www.householdergroup.com

AP

We help businesses and consumers resolve complaints and disputes in a fair, fast and equitable manner.

7700 E Arapahoe Rd., Ste. 110 Centennial, CO 80112 Phone: (720) 482-1917

APPLEwooD oFFIcE PARk 2700 Youngfield, Suite 280 • Lakewood, co 80215 www.aqbconcrete.biz • aop2700@comcast.net

BBB Business and Customer Reviews

Dispute Resolution Services

Asset Protection, Tax Reduction and Estate and Retirement Planning

Celebrating Our 31st Year Anniversary

Four million consumers visited BBB’s Online Directory in 2014 searching for Accredited Businesses/Charities they could trust. Visit our website (www.findacompany.org) and search by company name or business category.

Regional Vice President

Trust • Knowledge • Strength

Tom Yang - 303-237-1423 or cell: 303-944-2540

Online Business Directory

Five Star award winner David R. Cichon and Stephanie Cichon-Bruno

David R. Cichon

Many Local References • No Up-Front Deposit Required

Eighty-five percent of consumers prefer to do business with a BBB Accredited Business. When you see the BBB logo at a place of business or charity organization, you can rest assured that it has met the 8 Standards for Trust for businesses and 20 Standards for Charity Accountability.

Business Reviews are available online 24/7 and include detailed information about the business. The Customer Reviews section allows the customer to post a review of a business, and the business can promptly respond to help build customer satisfaction and engagement.

Will you outlive your money or will your money outlive you?

★ ★

The Denver/Boulder Better Business Bureau is registered in the state of Colorado as a 501(c)(6) organization. Unlike a Chamber of Commerce, however, a strong component of our mission is to serve the public at large.

We are not strictly a “consumer advocate,” nor are we a “pro-business” entity. In fact, our focus is on the middle ground between buyers and sellers: We work to create, support and maintain a safe, fair and

How big is your retirement shortfall?

N AL

AND RE

L IA

IN B LE P A

G TIN

S

(303) 366-9942 Office

(303) 995-0630 Owner

(720) 377-4807 Superintendent

*Call for details; Offer expires 5/15/15

www.coloradocapitalpainting.com BBBGuide.com

15

BBB integrity

From Fix and Flip to the Finest Custom Handmade Carpets and Area Rugs

Truth in

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Here’s an outline of BBB’s ad review process:

• Affordable Pricing • Very Personable, We Care About Your Painting Needs • Professional • Very Neat and Orderly • Owner Onsite the Majority of the Time • English Speaking Workers • Workman’s Comp & Insured Professional Painting Contractor • We Never Use Subcontractors

Depending upon the nature of the advertising and whether it is on a national scale, the case can be referred to the National Advertising Division branch of the Council of Better Business Bureaus for further investigation.

All businesses that apply for BBB Accreditation are subject to an overall review of their advertising. Noncompliance can result in loss of BBB Accreditation.

BBB trademark infringement is a serious issue that is constantly reviewed.

Only those businesses or charities that are accredited can display the BBB logo. Businesses that use the logo without being accredited are subject to cease-and-desist letters and further legal action.

“Ad review is a core function of BBB, helping Accredited Businesses and Accredited Charities be fair, ethical, transparent and trustworthy … the mission of the BBB,” Brown says.

no false claims

16

Building a Better Community

BBBGuide.com

• Residential - Commercial - Hospitality • Patterns - Textures - Shags - Plushes • Indoor and Outdoor • Carpet - Stair Runners - Area Rugs • Wholesale Division for the Design Community

720-428-8208

788 W. 8th Avenue • Denver 80204 in the Art District on Santa Fe

www.amerifloorinc.com

High Quality Professional Residential & Commercial Painting Services

An ad and the consumer’s concerns are brought to the attention of the BBB. The Ad Review Specialist contacts the business to see if the claim can be substantiated.

“If something is wrong,” Brown explains, “we open dialogue to create a space to help the business become aware of the code of advertising, making sure that they are in compliance with local, state, federal and provincial laws and regulations governing advertising.”

The majority of cases are resolved with the company verifying its advertising claims or modifying them in accordance with the BBB Code.

If the business does not respond or comply, it is given an F rating, and details are added to its business review for three years or until compliance.

If the company is BBB Accredited and does not respond or comply, its accreditation will be revoked.

Sales & Installation: illustration by lukeruk

A

dvertising is all around you. Businesses are trying to rope you in, claiming they offer the best product or the most cost-effective deal or promotion. But just how valid are these claims?

Since BBB’s founding in 1912, truth in advertising has been its core principle. The BBB Code of Advertising is a set of basic advertising standards issued for the guidance of advertisers, advertising agencies and advertising media.

The Code applies to the offering of all goods and services placed in all forms of media, including print, broadcast, online and mobile formats.

Common issues in advertising include the improper use of language or claims that are questionable, such as using the word “free” and then mentioning the price in the fine print. “It is our job to help businesses proactively avoid complaints or confused consumers,” says Katie Brown, BBB of Denver/Boulder’s Ad Review & Trade Practices Specialist. “We help both parties trust each other.”

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s the flowers unfold and the trees fill with leaves, this spring may be the time to consider a fresh face for your landscape. Whether you want to plant a few new things, spruce up a patio, or install an entire outdoor room, you’ll likely need professional help. But how do you know the company you hire will do the job correctly?

When it comes to landscaping, there are ways to find reliable help, but you’ll have to do your homework.

First, decide on the scope of your project. Do you want more color in the garden, a water feature, drip irrigation, walls, pathways, a deck, or more? You’ll need to clarify what improvements you

You’ll need to clarify what improvements you want in order to choose a landscaper most suited to your project.

want in order to choose a landscaper most suited to your project. In our area, for example, xeriscape gardens with na-

tive plants and low water needs are in demand. If that’s of interest to you, be sure to choose a landscaper with xeriscape experience and knowledge. If color’s your thing, find a professional who has demonstrated skill in mixing and matching plants of various hues.

Once you know what you want, ask friends, neighbors, and coworkers for their recommendations. If you want to install a deck, and you admire a few decks in your area, ask the homeowners who did their project and if they would recommend that person. The same holds true for gardens, pathways, and more.

You can also view companies online to see examples of work they’ve performed.

Once you decide on a few contractors to

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photos from top: Ingrid Balabanova, Elena Elisseeva

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After meeting with landscapers, ask for examples of work they’ve done and for a list of references from customers.

interview, check their BBB Business Reviews at www.findacompany.org. This will show if they’ve had any complaints lodged against them and how/if they were resolved. You’ll also find a list of BBB Accredited landscapers on the website.

When you arrange for an estimate, ask if the company is licensed and insured, how long they’ve been in business, and if they’re members of any professional organizations. Ask for proof of liability insurance, so you won’t be held accountable if something goes wrong with your project.

After meeting with landscapers, ask for examples of work they’ve done and for a list of references from customers. Be sure to check those references. Also, find out whether the landscaper will be on-site throughout your project’s duration, or if subcontractors will be involved.

Once you decide on a landscape firm, get a signed contract that details the precise scope of the work, the materials to be used, and the completion date. Never pay for any work before the job is completed.

If you’re undertaking a large project, you may have to do it in stages according to your budget. A professional can design a landscape plan for you to implement. For example, lighting and irrigation could come first, followed by the hardscape and the plantings.

Use these tips and you’ll likely get a landscape you’ll love for years to come.

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Dress for success. Just as you consider your skin tone, eyes and hair color when you buy clothes, consider your house color and hardscaping when choosing color schemes. One gardener loves purples and blues but found they didn’t work well when she lived on a property with a red barn. “I veered into a lot of the warmer colors,” she says. “I needed really deep, bright colors to show up against the barn.”

Keep it simple.

Wandering through a nursery’s vast variety of species can be overwhelming. It’s easy to come home with either nothing or a bunch of stuff that just doesn’t go together. It’s wise to control the variety of plants in your garden. A good rule of thumb is three of one variety of plant. Less really is more!

—Arna Cohen

photos from top: GrayMark, Annzee, kiri11, Worraket, YYongkiet Jitwattanatam

Sun or shade. Colors perform differently in sun

extra interest with ceramic urns, painted benches, weathered metal sculptures, or whatever catches your fancy. One gardener plays up the fiesta atmosphere on her deck with Chinese lanterns, paper stars, strings of lights, garlands of fans, and artifacts from her travels.

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wise, paint with a big brush. Large swaths of color have the most impact for the long and middle views. Make a splash with large blossoms, such as peonies, hydrangeas and sunflowers, or multiflowered sprays that read as large blossoms, like delphinium, snapdragons and goldenrod. Plant in multiples: Five tulips add color, but 30 make a statement.

The hard stuff. Pops of garden color aren’t restricted to flowers. Add

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Here are tips for achieving a more colorful and balanced landscape.

Don’t forget the greens. Foliage is to flowers as black velvet is to diamonds—it enhances the sparkle and color. But foliage can also be a design element of its own. Think solid, speckled, striped, variegated, fat, skinny, smooth, bumpy, green, black, yellow, red and purple.

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Coworking trends

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new Colorado business pops up every 72 hours, making our state the most “start-up–dense” area of the country, according to a study last year by the Kauffman Foundation. But some of those start-ups are pretty lean— one or two people, no office space, and a stringent budget. So just where do all those entrepreneurs work? Or the freelancers and contractors who come to the Front Range to live the Colorado lifestyle without being tied to a 9-to-5 job?

Working from home is one possibility. But while that cuts office costs and means you need never change out of your PJs, it comes with its own disadvantages: children underfoot, ovens that suddenly demand to be cleaned when you’re suffering project inertia, and a nonexistent boundary between work and home.

For Shelle, an entrepreneur who started a marketing company in 2013, working at home in the mountains presented some unique challenges. “The Internet would go down so I couldn’t access my emails, and messages would pile up on my cell phone,” she says. “It once took two days to trap a rabbit that found its way into my home and wanted to nest.”

Another alternative is to head to the coffee shops or book-

If you decide to go the coworking route, the big question is where.

Do you want to be with the hip, entrepreneurial set, or do you prefer something more old-school? Here are a few tips to help you decide:

stores, but this can mean cramped (or no) desk space, loud conversations, and a daily battle for power outlets. “Between the espresso machines, clinking dishes and general customer noise, it’s pretty hard to concentrate in a coffee shop,” says Kit, who has been an independent digital media producer for 12 years.

We’re there… when you can’t be.

Find your peeps

Do you simply want a professional work environment, or is it a workplace community you’re looking for? Figuring out exactly what you want from coworking is the first step in choosing your ideal venue.

If building a workplace community and networking feature high on your reasons for coworking, think carefully about whom you’d want to share your office with. Several coworking spaces attract distinct groups—computer programmers, creatives, designers, entrepreneurs, for example—leaving you to decide whether you want to meet people who are in a line of business similar to yours or who are refreshingly different.

Identify your ideal working environment

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Coworking trend sweeps Front Range

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Some people can’t tolerate a pin dropping when they’re trying to meet a deadline, while others only get into their groove when they feel the bustle of daily life going on around them. To identify your ideal working environment, ask yourself how much desk space you need, whether a gorgeous view would inspire or distract you, and ultimately whether you can tolerate the sound of other people’s clicking keyboards.

Some venues offer full-time-only options whereas others accommodate people who prefer to work and pay on a part-time basis. Some packages buy you assigned desk and locker space, while others may entail playing musical chairs every day. Choosing the best option depends on your budget, the nature of your work (try lugging that full-screen monitor around every day), and how much coworking time you need.

Consider the costs

Location, location

Deciding how much to invest in an office space is always a consideration for a freelancer or small-business owner. Most facilities offer various tiers of membership tailored to different budgets and can start as affordably as $200 a month for “floating” desk space (you park your computer where you find an empty tabletop each day). Such memberships still include Internet, coffee, and educational trainings, but paying more can buy you a permanent desk, meeting space when needed, and various other perks such as access to on-site gyms or a transit pass.

Maybe all you care about is the length of your commute, or perhaps you think the right community is worth a longer trip. The good news is that coworking spaces are dotted throughout the region, meaning that most of us don’t have to travel far to get some focused work done and beat isolation.

Overwhelmed by your options? Just try them out. Nearly all coworking facilities offer a free day’s trial.

—JP

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25

photo courtesy the studio

a team of certified professionals ready to help

shared interest or ethos, serendipity happens on a regular basis,” says Kit, who Enter coworking—communal spaces dehas a membership at Boulder’s Impact signed for working alone or in groups. In Hub. “It speeds up the process of building the last few years, coworking spaces have been popping up throughout the metrorelationships knowing that you have a politan area, and a quick tour of the facilishared set of values or priorities.” ties proves they’ve become very popular.

Coworking facilities have been quick Jeans-clad or dressed in business casual, to foster such like-minded communities. workers young and old stare intensely at Longmont’s TinkerMill caters to handstheir screens, or chat earnestly on outdoor on creatives, Lafayette’s Confluence Copatios. From talking to co-workers, the working caters to techies, and Boulder’s advantages appear to be numerous: less Impact Hub calls itself a place where you isolation, fewer distractions, and a clear can “accelerate your business forward division between work and home. while making the world a better place.”

“You meet a variety of people passionate about what they are doing, with a So whether you’re a Lycra-clad millenvariety of experiences,” says Shelle, who nial perched with your laptop on a yoga now coworks at The Riverside in Boulder. ball, or a Gen-X suit-wearer who likes “Going from a company of 10,000-plus to spread your papers across a large maemployees to just me”—and no rabbits so TinkerMill in Longmont (above) and The Riverside hogany table, when it comes to choosing far—“I find community without politics in Boulder. a coworking spot, you’re likely to find not in coworking space.” just your place but your tribe.

But there are also those who turn to coworking to provide more than just a place to work outside the home. Some are Jane Palmer, a freelance writer and radio producer, lives in Eldorado looking for inspiration, or opportunities to network and even Springs with her husband and daughter. collaborate. “In coworking spaces, especially those with a

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Building a Better Community

OFFER CODE: 29807

interview

Keylen Villagrana Juarez

w h at k i ds t h i n k : Survey Results Statistics collected from the Josephson Institute 2012 Reports Card on the Ethics of American Youth and the 2005 Rutgers Business School survey.

O n t h e R oa d to S u cc ess :

ties, people I could relate to. Now, being on campus with more than just minorities and people of different backgrounds has been a welcome challenge that I enjoy and a fun learning experience.

EO: When speaking with you, your confidence and passion for helping people, being a community advocate for the BBB Foundation and overall infectious personality make a very positive impression. What advice would you offer to other students who are thinking about going to college but may not have the financial security to do so?

KVJ: What I have come to learn is to take it day by day, take chances and believe in yourself. For example, with the BBB scholarship, I took a chance and applied. You have to have the mindset that at least you tried. If you didn’t achieve what you wanted, pick yourself up and keep trying.

In 2013, the BBB Foundation awarded its largest scholarship—the $10,000 Student of Integrity award—to Keylen Villagrana Juarez, to help with college expenses and fulfill her dream of becoming a broadcast journalist. We caught up with Juarez to see how her freshman year at the University of Denver is going, and to find out about her journey to winning the scholarship.

Erin O’Neill (EO): How did you hear about the scholarship and why did you choose to apply?

Keylen Villagrana Juarez (KVJ): I first heard about the BBB Foundation Scholarship through the Future Center at my high school, West High School. Kip Kramer, who was on the interview committee, suggested that I should apply, so I did.

EO: How did winning the scholarship change your life?

KVJ: It was the first scholarship I applied to my senior year; I never would have imagined that I would have won it. As soon as I received the callback to interview, I had a boost of confidence knowing that I had the capability of getting ahead and the feeling that I could go to college.

EO: As a communications major with an emphasis in broadcast journalism, and in your second quarter of freshman year and loving it, what has been your favorite part of college thus far?

KVJ: I have always been used to growing up with minori28

Building a Better Community

EO: With ethics being a large component in the criteria for winning the BBB Foundation Scholarship, how do you feel about the statistics (see chart opposite page).

KVJ: In reading the statistics, it is a bit surprising to know that that many people are unethical in their day-to-day lives, and that’s a concern for everyone’s future. It is not just a certain group being unethical—it is in the business world, the academic world and all around us.

EO: Ninety-five percent of youth agreed that being thought of as ethical and honorable is a high priority, and 95 percent of youth agreed that in business and the workplace, trust and honesty are essential. How does that make you feel?

KVJ: Knowing that youth agreed that there should be ethics gives a secure feeling that youth today really do care about ethics. Even though we are young, we are the future. Thanks to that, I feel optimistic and hopeful for our future and the workplace.

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EO: What would you say to a roomful of potential donors to the BBB Foundation Scholarships?

KVJ: By donating to the BBB Foundation Scholarship fund, you are helping support young students and making a difference in their lives; you’re giving them the confidence and resources to believe in themselves and look forward to what is in store for them in their future. You’re providing an opportunity.

The BBB Foundation’s goal for 2015 is to award more than $50,000 to local students who have demonstrated strong character. To learn more about the BBB Foundation, scholarships and how you can support these students, visit www.TomorrowsMarketplace.org or call 303-996-3974.

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containers

10

Anything from hats and drawers to colanders and pails can become a container. Here are 10 “pots” to consider.

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Containers

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T

his growing season, swap out pedestrian flowerpots for more fanciful fare.

Flowers don’t care about their container, as long as they have water, drainage and proper light.

“Anything from birdhouses to rain boots to discarded dresser drawers can play host to flowering bulbs,” says Amy Dube, flower bulb expert for www.digdropdone.com. And there’s no need to purchase something new. Shop your garage, attic and garden shed for potential items.

Summer-flowering bulbs like dwarf lilies, calla lilies and dahlias fare well in container gardens and prefer full sun. Dahlias are typically thought of as taller flowers, but for container gardening, low-growing series dahlias like Gallery, Melody and Karma are best. Begonias, caladiums, elephant ears and pineapple lily are also good containerplant choices, but prefer partial shade.

Tall or straight flowers will look best in the middle; ones that cascade are better near the perimeter. When combining different plants in one container, select those with similar bloom times for the greatest visual impact.

Create a balanced look by using complementary colors like yellow and purple. Adding annuals with your favorite summerflowering bulbs will create a full container and provide instant color.

Here are 10 containers to consider for spring. Happy potting!

32

Building a Better Community

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33

7

Drawers

Shallow file drawers are a fine option for begonias, which prefer to be planted right beneath the soil surface. Use a power drill to create several drainage holes in the drawer bottoms. No liner is necessary.

8

7

8

9

1

China Bowls

These spring-flowering iris, hyacinth and muscari bulbs were forced to bloom indoors in winter. When forcing bulbs indoors, use containers without a drainage hole. When planting any forced bulb, it’s best to cover the bulb with soil up to its “shoulders” but leave the “nose” exposed. Keep the soil moist but not wet.

And don’t fill the bowls full with soil. Leave room for watering, so the pot won’t overflow.

Birdhouse

This birdhouse pulls double duty and is a unique way to repurpose an existing item in the garden. A “roof” of flowering bulbs provides cover for the feeding area below. Using moss as “mulch” is a colorful touch, and it also retains moisture. This house will need plenty of water as it’s in direct sunlight all day.

2

10

9

10

Colander

‘White Splendor’ windflowers trail from the sides of this enamel colander. Colander holes provide great drainage, but also more air exposure, so line it with a coco liner to keep plants moist.

Since 1994

4 3

1

Recycled Jug

‘Lemon Pixie’ daylilies happily grow in a recycled plastic jug. Saw or cut off the jug’s top and drill a hole in the bottom before planting. ‘Lemon Pixie’ is a dwarf Asiatic hybrid that reaches 12 to 18 inches in height.

2

Straw Hat

‘Candy Prince’ tulips bordered by anemone windflowers are a delightful spring surprise to pull out of a hat. Use a plastic plant liner with a drainage hole to keep in moisture and protect the hat, which will also need a drainage hole to prevent water from rotting the fibers.

3

6

34

Building a Better Community

Teepee

A tripod of posts suspends this hanging basket in a meadow. This is a perfect container for a very sunny area. Dwarf pineapple lilies stand tall in the center, and trailing annuals spill over the side.

Pineapple lily nectar is especially attractive to bees.

5 4

Rain boots

Budget Garages

& Construction Company Inc.

Spring-flowering bulbs, including daffodils, tulips and hyacinths, sprout from these colorful rain boots. Make sure to drill a hole in the bottom of the boots.

Otherwise, bulbs will become waterlogged and rot. No liner is necessary.

5

Straw purse

Two colors of calla lilies share this “toteable” container. Place a plastic planting liner in the bottom of the tote, but make sure it and the tote have drainage holes. When planting calla lilies, the “eyes” or growing points should face upward. Callas do better if they don’t get hot midday sun.

6

Pails

This cluster of sand pails (be sure to drill drainage holes) is filled with low-­ growing pink and white dwarf gladioluses. Unlike their full-sized cousins, dwarf gladioluses only reach 16 to 32 inches tall and don’t require staking.

They like full sun and plenty of water. If deer or other pests roam your patio, fear not: Gladioluses are critter-resistant.

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BBBGuide.com

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38

Building a Better Community

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Rocky Mountain Air Systems 720 620-7556 Heating Equipment & Systems Cleaning & Repair Rocky Mountain Recovery Group, LLC 720 633-0321 Collection Agencies Rose Paving Co. 303 745-4100 Paving Contractors

Saddleback Design 303 940-3932 Carpet & Rug Dealers-New

Sal's Landscaping & Tree Service LLC 720 366-5116 Landscape Contractors Sandoval Agencies Inc. 303 458-0866 Taxes-Consultants & Representatives Saylor Chiropractic, LLC 303 456-5568 Chiropractors D.C.

Secure Wealth Strategies, Inc. 303 780-7350 Financial Services Security First Financial 303 740-8300 Mortgage Brokers

Seebold Appraisal Services 303 667-1162 Real Estate Select Auto Group 303 993-5905 Auto Dealers-Used Cars

Senior Benefit Advisors 720 675-8032 Insurance - Medicare Services

SERVPRO of Golden, Wheat Ridge, Evergreen 303 279-8055 Fire & Water Damage Restoration Shaw Landscape 720 227-5853 Landscape Contractors

Sheridan Auto Tech LLC 303 455-7242 Auto Repair & Service

SHR Distributing Inc 720 502-5385 Vacuum Cleaners-Household-Dealers Siding Repair Systems, Inc 720 544-7787 Siding Contractors Simple Elegance Florist 720 949-1118 Florists-Retail

Simple Home Energy Solutions 720 242-6740 Energy Conservation Products & Services Simply Floors 303 456-4660 Carpet & Rug Dealers-New

Simply Sewers 720 434-4106 Plumbing Drains & Sewer Cleaning Sixth Avenue Auto Service 303 399-4087 Auto Repair & Service SK Concepts LLC 303 884-5398 Home Improvements

Skyline Roofing & Solar 303 433-2233 Roofing Contractors

Spectronix 800 828-2184 Audio-Visual Equipment-Service & Repair

Staffing with Bliss, Inc. 720 484-6608 Employment Agencies

Stag Construction Company 720 434-1551 Contractor - Remodel & Repair Starr Painting & Drywall 303 741-0773 Painting Contractors

Teliax, Inc. 888 483-5429 Telephone Communications

Terry Hildebrandt and Associates, LLC 720 318-6625 Coaching - Business The Adams Law Firm, LLC 720 333-9490 Attorneys - Criminal

The Deck Builder of Colorado 303 948-8821 Deck Builder

Stasia's Support Services 303 900-2880 Process Servers

The Design Box Interior Design, LLC 303 810-8272 Interior Decorators & Designers

Stoked Construction Inc 720 220-7288 Contractor - Remodel & Repair

The Radon Guys, LLC 720 369-4063 Radon Testing & Service

STK Framing, Inc. 303 419-1350 Carpenters

The Good Move, LLC 720 300-4130 Moving Services-Labor & Materials

Stone Crafters Inc. 303 294-0731 Marble & Granite Installation, Stonework Fabrication

The Rocky Mountain Thunder Law Firm 303 726-5679 Attorneys - Intellectual Property

Stonecreek Tree, Turf and Landscape 720 350-7797 Landscape Contractors Streamline Contracting Services Inc. 720 290-2019 Contractor - Electrical Stylistic Hardwood, Inc. 303 523-5867 Floors - Hardwood Subaru Clinic 720 420-0656 Auto Repair & Service

SunRidge Restoration 303 880-1652 Contractor - Remodel & Repair

Superior Door & Glass Services Inc. 303 915-4847 Shower Doors & Enclosures

Superoofs by My Home Contracting 303 798-0111 Roofing Contractors Sweetlawns.com LLC 720 400-9043 Landscape Maintenance

Synergy Home Care West Denver 720 263-6060 In-home Care TABS, LLC 303 429-1990 Loans

Taiji IT Service, LLC 720 212-1078 Cellular Telephone Service & Supplies

Tannyhill Oral and Maxillofacial Surgery 303 493-1933 Physicians & Surgeons - Maxillofacial Taylor Boone Photography 503 887-3249 Photographers

Thomas E Campbell Construction Group LLC 720 377-6018 Contractor - General Green Builder Thomsen Roofing, Inc. 303 442-4031 Roofing Contractors

Thornton 136th Medical Center 303 720-3237 Emergency Rooms

Three Week Kitchens, Baths in A Week LLC 303 393-1053 Kitchen & Bath - Design & Remodeling

Trujillos Cleaning & Painting 303 847-8302 Painting Contractors

Two Men and A Truck/Denver 303 443-9911 Movers U Lucky Dog 720 328-8179 Pet Day Care

Ultimate Auto Body LLC 720 420-9319 Auto Body Repair & Painting Under Construction, Inc. 303 941-0365 Contractors-General

Universal Auto Hail Repair 800 707-3059 Auto Paintless Dent Repair

Universal Home Improvement, LLC 888 844-8274 Roofing Contractors Vista Realty LLC 303 471-4885 Property Management

Volterra Construction Group 303 800-6060 Roofing Contractors

Waggin's West Dog Training & Behavior Consulting LLC 303 718-7705 Pet Training Wayne Ruegge CPA PC 720 204-1040 Accountants - Certified Public Waypoint Consulting Inc 303 955-4043 Marketing Consultants

Timbuk Toys, Inc. 303 743-8899 Toys-Retail

WC Builders Inc 303 972-2036 Contractors-General

Top Flight Supplies, LLC 303 523-9528 Aircraft Servicing & Maintenance

Western Air Flight Academy, Inc. 303 466-6998 Flight School

Top View Roofing 720 943-2804 Roofing Contractors

White Light Ltd 720 763-1298 Online Retailer

Top Flight Detailing, Inc. 303 523-9528 Aircraft Servicing & Maintenance

Westar Security Services, Inc. 303 638-7177 Security Guard & Patrol Service

Top Notch Roofing & Repair 303 883-7090 Roofing Contractors

WET, Water Extraction Team, LLC 303 232-8888 Water Damage Restoration

Total Eclipse Painting 720 413-0858 Painting Contractors

Windshield Wizardz 720 629-3988 Auto Repair - Windshield, Glass Shops

Total Plumbing & Drain Cleaning, LLC 303 319-4271 Plumbing - Contractor Tower Dental, P.C. 303 368-0555 Dentists

Trash Doctor 720 951-4597 Rubbish & Garbage Removal

Wolf Concrete Construction, LLC 720 480-4445 Concrete Contractors Wolf Law LLC 720 231-9678 Attorneys

Workhorse 45, Inc. 720 445-7945 Web Design

BBBGuide.com

39

ADVERTISER INDEX $75 Rooter Man............................................... 30

Budget Garages & Construction Co., Inc...............35

Hediger Relocation Services.............................. 30

1st Stop Bail Bonds............................................35

Builders Choice Hardwood Floor Co., Inc............. 30

Householder Group..........................................15

Abrams & Associates, LLC...................................33

C Property Restoration........................................ 2

Integrous Roofing & Restoration, Inc..................... 2

Accounting & Tax Solutions, Inc......................... 30

Centennial Tap Beer Service, Inc......................... 30

JKJ Lawn Sprinkler, Inc........................................21

Adams Roofing.................................................13

CF Landscape & Concrete...................................21

KCA Companies, Inc.......................................... 17

Add-A-Deck of the Rockies................................ 30

Champion Carpet & Upholstery Care................... 30

Leaf Guard of Colorado.............. Outside Back Cover

Advanced Audiology.......................................... 9

Champion Windows..........................................27

Aeroseal of Colorado.......................................... 2

Christian Care Services.......................................24

Leo's Heating Air Conditioning & Refrigeration Services, Inc..................................21

Affordable Concrete......................................... 30

Chuck Anderson Companies, Inc........................ 30

Affordable Electric Service................................. 30

College America................................................33

African Eyes Travel.............................................31

Colorado Asbestos Inspections.......................... 30

All Weather Heating & Cooling, LLC.................... 30

Colorado Capital Painting, LLC.............................15

American Custom Decks & Remodeling............... 30

Colorado Pest Management...............................23

American Dream Decks......................................23

CS Advocare, Inc...............................................31

Amerifloor, Inc..................................................29

Day & Night Mechanical Solutions........................ 9

AmPac Restoration & Construction..................... 30

DLC Arbor Services............................................31

Applewood Plumbing Heating & Electric..............18

Endeavor Exteriors.......................Inside Back Cover

Applewood Quality Builders...............................15

LCI Home Services.......................................13, 40

Ark Sprinkler & Landscape................................. 30

Enviro Screens & Shutters, Inc.......Inside Front Cover

Safehouse Progressive Alliance for Nonviolence....31

Arnold Construction........................................... 6

Erives Heating & Air............................................ 3

Security Plumbing & Heating..............................31

Assured Roofing................................................ 4

Fine Carpet & Fabric Care....................................31

Split Rail Fence & Supply Co................................. 1

Basement Edge, The..........................................29

Front Range Plumbing Co., Inc............................31

Sulli's Landscaping, Inc......................................18

Basement Finishing Colorado............................. 30

Gardner Roofing...............................................10

Trenka Real Estate..............................................33

Bellino Electric Services, Inc................................24

Handyman Complete Services, LLC..................... 30

Two Men With Big Hearts.................................... 6

Brother's Fence Company.................................. 11

Hassle Free Yard Care........................................ 30

Wall Rebuilder, The........................................... 30

New Windows for America.................................. 7 Oasis Day Spa...................................................18 Oasis Plumbing Co.............................................23 OB Painting, Inc................................................ 17 Ozark, Inc......................................................... 9 Pedroza Heating & Cooling, Inc.......................... 30 Peterson Concrete, Inc.......................................26 Professional Painting Services, Inc.......................31 Rhino Shield.....................................................20 Ross Landscape & Irrigation............................... 30 Ross Tree Company...........................................21

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Offers extended through 5/27/15. Credit card required (except in MA & PA). New approved customers only (lease required). $19.95 Handling & Delivery fee may apply. Applicable use tax adjustment may apply on the retail value of the installation. Programming, pricing and offers are subject to change and may vary in certain markets. Some offers may not be available through all channels and in select areas. *BILL CREDIT/PROGRAMMING OFFER: IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE THEN ALL SERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES. Three free months of HBO, STARZ, SHOWTIME and Cinemax with SELECT, ENTERTAINMENT, CHOICE, XTRA and ULTIMATE Packages, a $144 value when ordered by 2/4/15. Value on orders placed after 2/4/15 is $152.97. LIMIT ONE PROGRAMMING OFFER PER ACCOUNT. Featured package/service names and current prices: SELECT $49.99/mo.; Advanced Receiver fee $15/mo. Price includes the following instant bill credits for first 12 months: $30 for SELECT Package. For orders placed 2/5/15 or later, eligibility for bill credit amount will be based on ZIP code. Account must be in “good standing” as determined by DIRECTV in its sole discretion to remain eligible for all offers. **24-MONTH AGREEMENT: EARLY CANCELLATION WILL RESULT IN A FEE OF $20/MONTH FOR EACH REMAINING MONTH. Must maintain 24 consecutive months of any DIRECTV base programming package ($29.99/mo. or above) or any qualifying international service bundle. Advanced Receiver fee ($15/mo.) required for all HD DVRs. TiVo service fee ($5/mo.) required for TiVo HD DVR from DIRECTV lease. There is a fee of $6/mo. for each receiver and/or Genie Mini/DIRECTV Ready TV/Device on your account for orders placed by 2/4/15. After 2/4/15, there is a fee of $6.50/mo. for each receiver and/or Genie Mini/DIRECTV-Ready TV/Device on your account NON-ACTIVATION CHARGE OF $150 PER RECEIVER MAY APPLY. ALL EQUIPMENT (EXCLUDING GENIEGO DEVICE) IS LEASED AND MUST BE RETURNED TO DIRECTV UPON CANCELLATION, OR UNRETURNED EQUIPMENT FEES APPLY. VISIT directv.com/legal OR CALL 1-800-DIRECTV FOR DETAILS. ^GENIE HD DVR UPGRADE OFFER: Includes instant rebates on one Genie HD DVR and up to three Genie Minis with activation of the SELECT Package or above; ÓPTIMO MÁS Package or above; or any qualifying international service bundle, which shall include the PREFERRED CHOICE programming package. A $99 fee applies for Wireless Genie Mini (model C41W) upgrade. As of 2/5/15, free upgrade offer requires a Genie HD DVR and at least one Genie Mini. $99 fee applies for single-room setup. Whole-Home HD DVR functionality requires a Genie HD DVR connected to one television and a Genie Mini, H25 HD Receiver(s) or a DIRECTV-Ready TV/Device in each additional room. Limit of three remote viewings per Genie HD DVR at a time. Visit directv.com/genie for complete details. INSTALLATION: Standard professional installation in up to four rooms only. Custom installation extra. To access HD programming, HD equipment required. Programming, pricing, terms and conditions subject to change at any time. Pricing residential. Taxes not included. Receipt of DIRECTV programming subject to DIRECTV Customer Agreement; copy provided at directv.com/legal and in order confirmation. ©2015 DIRECTV. DIRECTV and the Cyclone Design logo, SELECT and GENIE are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

40

Building a Better Community

Why Risk Cleaning Another Gutter?

problem

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