2016 Summer Community Guide

BBB SERVING DENVER/BOULDER

FREE | Summer 2016

GUIDE

Explore Colorado:

VACATION RIGHT HERE!

PLUS THESE FEATURES:

• BBQ Spice Rubs • Summer Travel Tips • BBB FAQs • Planning Your Deck or Patio

Denver.BBB.org | BBB BUZZ | SPECIAL OFFERS | BBBGuide.com

We provide the Denver Metro Area with quality and prompt service.

We offer GREAT PRICING while maintaining our excellence in customer service and quick response and procedure.

Call us today at

720-518-3853

Senior citizens receive 10% OFF all services.

Military Veterans receive 10% OFF all services.

for a FREE quote.

SUMMER SPECIAL 15% OFF Tree Treatment & Removal Must present coupon. Not valid with other coupons or offers. Expires 8/15/16.

w w w. Tr e e O f L i f eTr i m m i n g S e r v i c e . c o m treeoflifetrimmingser vices@gmail.com

Materials Sold Wholesale to the Public!

The Respected Leader in The Industry Since 1974

Specializing in High Quality, #1 Grade Cedar Privacy Fences Trex Composite

Cedar Privacy

Ornamental Iron

Vinyl

Complete Installation or Materials Only • HOA Specialists SOUTH

8065 W. Brandon Dr. Littleton, CO 80125

303-791-1997

NORTH

Free Estimates

www.splitrailfenceco.com Open Mon-Fri, 8am-5pm • Saturdays, 8am-2pm

3330 E. I-25 Frontage Rd. Dacono, CO 80514

303-828-1501

CUSTOMER SATISFACTION IS OUR MISSION

303-340-8979 (Main) 303-829-2663 (Direct) 15461 E. Batavia Drive, Unit B Aurora, CO 80011 www.getmecpr.com

Specializing in:

ROOFING ● GUTTERS ● RESTORATION ● PAINTING ● INSULATION ● CUSTOM TILE INSURANCE SPECIALIST ●

Winner of a Gold Star Certificate from BBB Denver/Boulder, 2015

LOCALLY OWNED AND OPERATED! LICENSED AND INSURED!

A/C & FURNACE SALE Purchase an 18 SEER and above Air Conditioner and get a

FREE

*

SL280V 80% 2 Stage variable speed Lennox Furnace

* OFFER EXPIRES 8/15/16

FINANCING AVAILABLE WAC

Free Estimates!

ERIVES HEATING & AIR “WHERE QUALITY AND ECONOMY MEET”

303-920-9123 www.erivesheating.com

PROVIDING COLORADO WITH HIGHEST QUALITY ROOFING PRODUCTS & SERVICES SINCE 1997

Owner on EVERY job!

2015 BBB Longevity Award

15 years of continuous BBB Accreditation since Sept. 8, 2000

Winner of a Gold Star Certificate from BBB/Denver Boulder, 2015

Call today for a free quote 303.646.9300 • assuredroofing.com Free estimates on installation and repairs

PHOTOS FROM TOP CLOCKWISE: MONKEY BUSINESS IMAGES; DANIEL M. SILVA; COURTESY DUNTON HOT SPRINGS; SERGIY BYKHUNENKO; JAG CZ; BREADMAKER

PHOTO BY PATRICK POENDL

Table of Contents 16

20

12 24

30

28

9

Letter from Kim States, CEO

12 Benefits of the BBB 16 BBB Buzz 20 Explore Colorado!

30 Summertime Travel Tips 34 Friends of Foundation Donors 36 BBB Marketplace

24 Planning for a New Patio, Deck or Porch

38 New Accredited Businesses

28 Sugar & Spice & Everything Nice

40 Advertiser Index

www.Denver.BBB.org

www.BBBGuide.com

Publisher: Thomas W. Brock Art Director: Peggy Doyle Advertising Sales: Sandi Ausman, Marc Deutsch, Nicole Karsted, Linda Wigod, Jason Zvitt BBB of Denver/Boulder Publication Editor: BBB Staff BBB of Denver/Boulder Publication Support: BBB Staff COVER PHOTO: GARDEN OF THE GODS BY JOHN HOFFMAN PLEASE NOTE: BBB Accreditation can be discontinued or revoked at any time. Always check with your BBB first to verify if an organization’s BBB Accreditation is current by visiting denver.bbb.org or by calling 303-758-2100.

Copyright © 2016 by Brock Media. All rights reserved. Reproduction of any material in this magazine or on the BBB Community Guide website, including publisher-produced advertising, is strictly prohibited without publisher’s permission. The BBB Community Guide is published by Brock Media, 603 S. Broadway, Suite A, Boulder, CO 80305. Phone: 303-443-0600. Fax: 303-443-6627. Email: info@brockpub.com.

BBBGuide.com

5

BBBGuide.com

5

LaNCE LaNDSCaPING pplewood AQuality Builders

Residential & Commercial Quality | Service | Integrity

Residential • Commercial • Free Estimates

Excavation • Flatwork • Patios Driveways • Structural Foundation Repair Licensed • Insured Many Local References • No Up-Front Deposit Required

TOM YANG - 303-237-1423 or cell: 303-944-2540

Celebrating Our 32nd Year Anniversary APPLEWOOD OFFICE PARK 2700 Youngfield, Suite 280 • Lakewood, CO 80215 www.aqbconcrete.biz • aop2700@comcast.net

COLORADO’S

} SERVICES } ➤ Fencing, Concrete Works & Retaining Walls ➤ Rock, Flagstone, Brick Patios, Walkways & Driveways ➤ Water & Sewer Service and Repair ➤ Sprinklers & Irrigation System Installation ➤ Sod Installations ➤ Rip Rap & Excavations ➤ Tree Service & Removal ➤ Window Wells LanceLandscaping.com

lancedenver@hotmail.com

720-436-6166

CALL NOW FOR A FREE ESTIMATE!

CARPET BARGAINS t es b

• OVER 200 ROLLS of Carpet in Stock • CARPET Sale Priced from $4.99 sq.yd.

• Save up to 50% on CLOSE OUTS • Expert Installation Available • Financing Options Available* with any carpet purchase

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FLOOR COVERING LIQUIDATORS

Open Monday-Friday 8:30am to 5:00pm Saturday 9:00am to 2pm

*With approved credit **Offer expires 8/15/16

5350 Federal Blvd., Denver, Colorado 80221

303-425-8700

6

BBB Community Guide

VALUE • QUALITY • SERVICE

VALUE • QUALITY • SERVICE ALUE • QUALITY • SERVICE Visit Us At Booth #1

“A toBetter Way to Buy “A Better Way Buy Windows” Our Promise To You… • Factory Direct • Factory Direct Pricing • NoFactory Gimmicks…No GamesDirec • • Unmatched • No Unbelievable Buy Now or Never Offe • Free No-Pressure Estimates • Unmatched Buying Power!

• Unmatched • Phone Quotes - No Problem • Unmatched Savings Buying Power!

• Quality Premium Vinyl Windows Buying Power • Unmatched Lifetime Transferable Warr Passed on to You!

• Affordable Options for Everyone • Unmatched Savings • Lower Prices. Higher Quality. Guarantee •Passed Unmatched Compare Our Features on to You! Sav

and You’ll Pick Passed on to Yo 303-920-017 Visit Us1-877-WINDOW At AtBooth Booth #1541 #1541 Our Us Promise To You… Our Window!Visit

UALITY UALITY••SERVICE SERVICE D AR

FREE GIFT C

www.windowsam.co • No Gimmicks…No Games 1 Year Same As Cash! (W.A.C.)

Compare Our Featu and You’ll Pick Our Window!

Ask Us Buy About • No Unbelievable NowDoors & Sid with Qualifying In or NeverAward Offers Winning Contra Home Estimate!

Angies List • Free No-Pressureon Estimates “A “A Better Better Way Way to to Buy Buy Windows” Windows” • Phone Quotes - No Problem Our Our Promise Promise To To You… You… ••Factory Factory Direct Direct VALUE • QUALITY • SERVICE • Quality Premium Vinyl WindowsVisit Us • •NoNoGimmicks…No Gimmicks…NoGames Games (W • No Unmatched Lifetime ••Unmatched Unmatched • •No Unbelievable UnbelievableBuy BuyNow NowororNever NeverOffers Offers Transferable Warranty • •Free Free No-Pressure No-PressureEstimates Estimates Buying BuyingPower!

Power!

Compare Our Features D R A C T F I G E and FREYou’ll Pick Our Window!

••Unmatched UnmatchedSavings Savings Year Same-As-Cash “A with1 Qualifying In Passed Passed(WAC) on ontotoYou! You! Financing Available Home Estimate!

FIFTTCCAARRDD

Compare CompareOur OurFeatures Features and andR You’ll You’ll Pick Pick D A C T Our F I OurWindow!

Window!

G E E R F

1 Year Same As Cash!

(for the lifetime ofProblem the windows) Call for Details.

• •Phone Phone Quotes Quotes - -NoNo Problem • •Quality Premium Premium Vinyl VinylWindows Windows • Quality Affordable Options for Everyone Better Way to Buy Windows” • •Unmatched UnmatchedLifetime LifetimeTransferable TransferableWarranty Warranty • Lower Prices.

Higher Quality!

Our • Options Factory Direct Our Pro Pro • •Affordable Affordable Optionsfor forEveryone Everyone •• No No Gimmick Gimmic • •Lower LowerPrices.

Prices.

Higher Higher Quality.

Quality.

Guaranteed.

Guaranteed.

• Unmatched

11Year YearSame SameAsAsCash!

Cash!(W.A.C.) (W.A.C.)

Qualifying Qualifying In In ee Estimate!

Estimate!

E GIFT CARD FREHome With Qualifying In

Estimatewith Qualifying In Call for details.

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•• No No Unbeliev Unbelie

•• Free Free No-Pre No-Pr Buying Power!

•• Phone Phone Quot Quo • Unmatched Savings •• Quality Quality Prem Pre •• Unmatched Unmatched Passed on to You! 1-877-WINDOWS 1-877-WINDOWS• Affordable

303-920-0175 303-920-0175

• Affordable •• Lower Lower Price Pric

www.windowsam.com www.windowsam.com Compare Our Features Ask AskUs UsAbout About Doors Doors Siding! and You’ll Pick&&Siding!

303Award AwardWinning Winning Contractor Contractor Our Window!

1-877 onSame Angies Angies List List 11on Year As (W.A.C.) Year Same As Cash!

Cash!

(W.A.C.)

www.w

Ask Ask Us Us Ab A

Award Award W W on on

We are here to help. Start with a free consultation, 303-806-8886.

TRIAL TESTED. TRIAL READY. We know the stakes. We know what it takes.

Personal injury attorney Kevin C. Flesch is a dedicated advocate for those that have been the victims of unjust injuries in Colorado. He combines his extensive trial experience and knowledge of personal injury law with a personal commitment to the welfare and fair treatment of his clients.

Personal Injury

ENGLEWOOD OFFICE

DENVER OFFICE

333 W. Hampden Avenue, Suite 710 Englewood, CO 80110

999 18th Street, Suite 3000 Denver, CO 80202

303-806-8886

BBB Accredited for 10 years.

Kevin C. Flesch

•

www.FleschLawFirm.com

CFLandscape_BBB_Ad_FourthPage.pdf 1 4/11/2016 11:13:47 AM

over 25 years of hands-on experience!

Outdoor Living Headquarters Retaining Walls

C

Water Features

M

Hardscapes

Y

Irrigation

CM

Landscape

MY

Patios Flagstone

CY

Concrete

CMY

•

kevinflesch@fleschlaw.com

High Quality Professional Residential & Commercial Painting Services • Affordable Pricing • Very Personable, We Care About Your Painting Needs • Professional • Very Neat and Orderly • Owner Onsite the Majority of the Time • English Speaking Workers • Workman’s Comp & Insured Professional Painting Contractor • We Never Use Subcontractors

$300

Off

Exteriors!

Expiration date: 8/15/16

$150

Off

Interiors!

Expiration date: 8/15/16

10%

Vet Discount Expiration date: 8/15/16

Fire Pits

K

Pavers

CFlandscapeconcrete.com $250 off any concrete job over 500 ft.² and $500 off complete landscaping

YES, WE DO IT ALL! 303.690.9993

we accept all major credit cards

8

BBB Community Guide

OB Painting, Inc. 976 S. Cole Dr. | Lakewood, CO 80228 Phone: 303-986-8198 | Cell: 303-908-9063 Email: robertoborn@aol.com OBpainting.com

r from e t t e A L ur BBB ent, Yo Presid and tes CEO Kim Sta

Why do customers complain? We spend a lot of time at BBB conciliating between a customer and a business when things go wrong. Remarkably, this voluntary process is successful in finding a resolution more than 90 percent of the time. That’s because, 90 percent of the time both parties are coming to the table to work it out.

This process is as successful as it is because the customer feels heard. Often, it’s a lack of response, a delayed response or an inappropriate response to a customer’s concerns that gets a company into complaint — or bad review — territory.

In a world where a bad business experience can go viral in the blink of an eye, other consumers often assume that the business must have done something horribly wrong to drive a customer to post scathing reviews or file a complaint with a third party to seek help. Sometimes, though, the customer is the one to blame.

At BBB we see lots of reasons that customers ask us to help resolve a complaint. Sometimes things just go wrong and we work with those involved to find a mutually agreeable solution.

But sometimes, customers ask us to help with something that we can’t and it’s usually due to misplaced trust, rash decisions and yes, poor judgement.

A marginal portion of the complaints filed with BBB are closed as unpursuable. Reasons vary, but point to a customer who simply didn’t do their homework—comparing prices, reading the contract, getting multiple bids or researching on the company’s reputation. When we can assist with a complaint, sometimes it becomes clear the customer isn’t looking for a reasonable solution, despite a business’s effort to provide one. A substantial share of the complaints BBB closed last year were as a result of this situation.

Just as we expect businesses that support BBB in the community to conduct themselves according to sound standards — Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, Embody Integrity — consumers, too, have an obligation to do the same. The good news is that more often than not, this is the case, as evidenced by the 90 percent voluntary resolution of disputes.

As you embark on summer outdoor or home improvement projects, we hope that you’ll consider not only who you do business with but how you do business. Remember it’s the responsibility of all parties to extend trust and accountability into the partnership.

BBBGuide.com

9

Since 1994

Budget Garages

& Construction Company Inc.

Custom Garages Attached ◆ Detached ◆ Standard We Build Year Round!

Free Estimates Licensed & Fully Insured

303-757-1800

www.budgetgarages.com • 5777 E. Evans, Denver, CO 80222

9TH ANNUAL

Saturday, June 4th (Rain date: Saturday, June 11)

Twenty Ninth Street Mall Free Parking!

MORE THAN 75 EXHIBITORS

Exciting NEW Products • Demonstrations FREE Expert Advice • FUN for ALL! DOOR PRIZES from Home Depot include -

a BBQ Grill & a Lawnmower!

RESERVE Your Booth Today!

Contact Linda at Brock Media 720-305-9853 Linda@Brockpub.com

www.BoulderHG.com/Fair 10

BBB Community Guide

BENEFITS OF THE BBB

FAQs Founded in 1912, the BBB is a nonprofit organization with a mission of advancing marketplace trust. The BBB has evolved from solely reporting on false advertising to now having numerous resources for the consumer, business owner, and nonprofit organization. Below are a few frequently asked questions the BBB receives.

1. Build Trust 2. Advertise Honestly 3. Tell the Truth 4. Be Transparent 5. Honor Promises 6. Be Responsive 7. Safeguard Privacy 8. Embody Integrity

Does the BBB monitor BBB Accredited Businesses/Charities for continuing compliance with its standards?

Yes. Every BBB Accredited Business/Charity is monitored for continuing adherence to BBB Standards.

Does the BBB report only on accredited businesses?

No. We review accredited and non-accredited businesses alike.

Reviews only note a business's accreditation status.

Can the BBB recommend a reputable business for me?

Our basic policy is to refrain from recommending or endorsing any specific business, product or service. This is done to ensure continued public trust in our fairness.

To help you find a business, the BBB provides a list of BBB Accredited Businesses by location and/or industry. BBB Accredited Businesses must meet certain standards to qualify for accreditation and to remain accredited. Or use our free Request-a-Quote feature to narrow down your search to your specific needs.

What can the BBB do to stop rip-offs and scams?

Although the BBB does not have legal or policing powers, we provide information about marketplace fraud through alerts on scams.

We work closely with local, state and federal law enforcement agencies, providing them with valuable information on potential frauds. We are often the first organization to know about a developing scam and to alert authorities and 12

BBB Community Guide

the public. When a scam develops in one part of the country, the news travels quickly between other BBBs in the U.S. and Canada that in turn alert the public in their communities.

If the BBB's funding comes from businesses, how does the organization ensure fairness to consumers?

The BBB is supported by our Accredited Businesses and Charities who support our mission of advancing marketplace trust. BBB's value to the business community is based on our marketplace neutrality. Our purpose is not to act as an advocate for businesses or consumers but to act as a mutually-trusted intermediary to resolve disputes and to provide information to assist consumers in making wise buying decisions. Businesses have supported BBB for more than 100 years because a trustworthy marketplace is in everyone's best interest.

What does the BBB do besides resolve customer complaints?

We do a lot more than help settle disputes. Through the support of our BBB Accredited Businesses and Charities, BBBs work for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses, and providing information to consumers before they purchase products and services.

Does the BBB report on government agency actions against businesses?

Yes, we report on actions against businesses and/or their principals brought by government agencies that involve legal or regulatory violations that are relevant to consumers. This information can be found in BBB Business Reviews.

Does the BBB report on private and small-claims court actions against businesses?

Private lawsuits are generally not reported on by the BBB. However, the BBB may report on criminal convictions against a business or its principals if the matter relates to the business's marketplace dealings with the public.

How do I find my BBB? Visit our website at denver.bbb.org or call our offices at 303758-2100. You can also find us on Facebook at facebook.com/ BBBDenver or @BBBDenver. âœ˝

PHOTO BY MONKEY BUSINESS IMAGES

8 BBB STANDARDS FOR TRUST:

What are the BBB standards which businesses are evaluated against in order to qualify for accreditation?

The BBB Standards for Trust are a comprehensive set of best practices for how businesses should treat the public in a fair and honest manner.

Maintenance Free Patio Cover Specialists!

Calm After The Storm

Family Owned, Family Run

●

●

TM

Insurance Preferred ● Manufacturer Preferred ● Claim Experts ● Free Estimates ● No Creepy Door Knockers

Colorado Company for Coloradans 32 Years and Running ● Award Winning ● Residential and Commercial ● Dedicated Friendly Staff ●

We offer a wide range of high quality, maintenance free covers including Lattice Pergolas, Solid Panel Patio Covers, Clear Covers and Our Premium System — The ALRS Motorized Adjustable Louvered Roof Patio Cover for sun when you want it, and shade when you don’t!

303.425.7531

303.384.0010

www.JKroofing.com

CoPatio.com

“Quality fencing every foot of the way!”

• Cedar • Vinyl • Chain Link • Ornamental Steel • Farm & Ranch • Automated Gates •& Much More!

303.431.7372 www.brothersfencecompany.com

FREE ESTIMATES BBBGuide.com

13

New Garage Doors | Service & Repair | Broken Springs | LiftMaster Openers

garage door pros 303-931-3344

www.coloradogaragedoorpros.com

FAMILY OWNED

Our Family Has Your Family Covered! Preferred provider for many

insurance carriers Certifications -

GAF Master Elite / Owens Corning Platinum Free inspections

$99 SUMMER TUNE & LUBE Coupon expires 8/15/16

RESIDENTIAL & COMMERCIAL ROOFING

303-332-6224

INFO@GARDNER-CONTRACTING.COM • GARDNERROOFS.COM

$50 OFF SPRING REPLACEMENT Coupon expires 8/15/16

METRO MIX FLATWORK Driveways • Patios • Porches • Walks • Garages Sealing • Retaining Walls Colored & Stamped Concrete

Call today for a free estimate!* *Call for details

• Quality Journeyman Work & Quality Service • Over 100 Years Combined Experience • Licensed, Knowledgeable & Fully Insured • Locally Owned & Operated Since 1999!

• Senior Discount

Get high-quality professional concrete services, call Metro Mix Flatwork today!

720-366-9033 • metromixflatwork.com 14

BBB Community Guide

ENVIRO SCREENS AND SHUTTERS

“Reducing Your Energy Bills, One Window At A Time.”

• Solar Screens Cooling. Glare Reducing. Efficient.

• Rolling Shutters Strong. Secure. Durable.

• Rolling Shades Live Outside On Your Terms.

FEEL COOL. LOOK GREAT! CALL FOR A FREE QUOTE.

HOA Approved • This is supported by Colorado Statute 38-33.3-106.7.Unreasonable restrictions on energy efficiency measures.

2875 W. Oxford Ave., Unit 4 • Englewood, CO 80110 CALL TODAY! 303-794-2072 • 800-221-4613 • enviroshutters.com

BBB BUZZ

BBB and YP Team Up to Make Finding Great Businesses Even Easier Better Business Bureau is teaming up with YP [Yellow Pages], a leader in local search, to inte-

grate information on BBB accreditation and ratings within YP business listings across Web and mobile, as well as links to BBB Business Reviews. The integration brings additional assurance to consumers seeking trustworthy businesses and professionals, and allows YP’s site users to click through to bbb.org to view information about complaints, customer reviews, licensing, government actions, and more.

Additionally, the nearly 70 million users on YP.com and the YP app can narrow their search for only businesses with a top BBB rating, turning the chore of finding a trustworthy provider — whether it’s a landscaper, real estate agent, mechanic, etc. — into only a few swipes on a smartphone or clicks on YP.com.

“BBB and YP are both popular destinations for finding and connecting with great local businesses in your neighborhood,” says Stu MacFarlane, EVP of consumer platforms at YP. “YP is dedicated to providing consumers with the tools they need to make informed decisions and working with BBB enables YP to display an additional, reliable source for business information and ratings.”

“YP has done an incredible job of updating its information and embracing all platforms of delivery,” notes Mary E. Power, president and CEO of the Council of Better Business Bureaus. “This partnership brings together two strong brands that are dedicated to helping consumers make smart purchasing decisions, at home and on the go.”

In this initial launch, YP displays BBB rating information if the business is rated A or A+ by the BBB, which accounts for approximately 1.3 million BBB Business Reviews.

Our annual E-cycle recycling event, co-sponsored with 9News and Techno+Rescue, will be held Saturday, July 30th from 7 a.m.-noon in Parking Lot A at Coors Field near Park Avenue and Wazee Street. This year, in addition to collecting household electronics, we will be collecting tube TVs and tube computer monitors for free. Payment and donations will be accepted onsite by cash, debit or credit cards. Techno+Rescue is a locally owned company that uses a data-wiping technique to safely recycle your unwanted electronics. All proceeds from the event benefit the Metro-Denver Crime Stoppers organization. CRT – computer monitors $5, CRT – tube TVs $30.

16

BBB Community Guide

PHOTOS TOP TO BOTTOM: GST, DANIEL M. SILVA

3rd Annual E-cycle Event to be held July 30th

Call today for a FREE in-home Basement design/build consultation.

We’ve built hundreds of basements throughout the Denver Metro area.

Call today to learn how we can design and build the perfect basement for your family.

WE ALSO OFFER NEW EGRESS WINDOW CONVERSIONS, CUSTOM WINDOW WELLS AND NEW WALK OUT ENTRANCES

Before

After

303-683-1477 info@basementedge.com www.basementedge.com

Call for a free estimate and receive$100 off* each new Egress Window Well conversion you purchase. *Offer expires 8/15/16

See your basement in 3D before it is built!

TURNER ROOFING & EXTERIORS takes your business very seriously.

Our goal is delivering to you the very best service and products possible, whether we’re doing repairs or a full installation.

CALL TODAY FOR A FREE INSPECTION! “ Excellent workmanship and their customer service is second to none! The entire staff is friendly and professional!”

Elizabeth R., Arvada, CO

TURNER

ROOFING & EXTERIORS LLC Office: 303-904-0993 Fax: 303-524-9919 info@turnerroofing.co LittletonRoofRepair.com

BBBGuide.com

17

BBB BUZZ

Auto Industry Ad Review

BY SEAN DOYLE | BBB AD REVIEW COORDINATOR

view of advertising in our community. By reviewing advertisements that make cameos in our daily lives, we broaden the depth and breadth of our work in both consumer protection and business education. These reviews often result in businesses making pragmatic modifications to their advertising that ensure transparency while maintaining efficacy; it’s great for everyone!

We approach advertising review with a “no holds barred” outlook.

We review ads across all business types, and we challenge claims that range from concerning to alarming. However, as an integral piece to our goals in establishing a self-regulated advertising community, we also look at a specific industry every year and do a comprehensive review of advertising trends.

In 2015, after looking into several types of businesses that would benefit from our industry review, BBB identified a true need in auto dealer advertising. Auto dealers are one of Denver’s largest industries, buying a car is a significant purchase to people everywhere, and auto dealers were in the top 10 most complained about businesses in 2014. Even the Department of Revenue’s Auto Industry Division was looking into the advertising trends in Colorado and establishing a new set of advertising regulations. The proverbial iron was hot, so we struck with finesse and grace.

Local, Long Distance, Packing, Moving & Storage Packing Service & Supplies • Furniture Packed & Setup Residential & Commercial Moves • Stretch Wrap on Upholstery Included No Additional Charge For Stairs • Specializing in Gun Safes, Pianos & Pool Tables Loan Wardrobe Boxes on Request at No Additional Charge We Also Load & Unload Rental Trucks & PODS • No Extra Charge for Weekends or Holidays Time Starts & Ends at your Door on Local Moves Courteous & Professionally Trained Staff

R EL

IA B L E

MOVERS INC.

DENVER.COM

SHORT NOTICE MOVES OK!

We looked at the scope of advertising found in the Denver/Boulder region, and identified a few concerning trends. However, we knew we were working in a large industry that was experiencing a lot of change coming through the Department of Revenue, so we chose to initially focus only on the most fundamental advertising claim. As Gandalf would say, “One claim to challenge them all.” And that claim was regarding price.

We sent challenges to and had conversations with 180 auto dealers throughout 2015, and discussed how they were advertising price.

We identified prices that had ALL of the possible rebates included even though no one could qualify for them all; we saw prices that had fees added on later in the buying process; there were advertisements that had 6 prices listed in a mathematical formula that we couldn’t tell which was which; and we saw prices that were simply the selling price. After months of talking with dealers and discussing our concerns, we also saw a change occur. We got to watch as all of the dealers we spoke to either substantiated their price as the actual price, or modified their ads to make it more clear for consumers.

By the end of the year, we looked back and got some positive feedback from dealers, and even saw a decline in the total complaints from 2014 to 2015. It was a wild ride, and I even ended up buying a car, but it laid the foundation for future ad challenges to come. As we move into 2016, BBB will also be looking into the way dealers advertise credit approval and leasing options.

LEO’S HEATING, AIR CONDITIONING & REFRIGERATION SERVICES, Inc. over 40 years of experience. licensed and insured.

10% senior discount on labor

(303) 870-8257 Registered, Insured & Bonded 303-227-3141

18

BBB Community Guide

or

(303) 833-0615

PHOTO BY ROMANR

One of BBB’s longest standing traditions is the frequent re-

BBB BUZZ

Thanks for 25 Plus Years!

We would like to recognize the following businesses who have been accredited with us for 25 years or more!

These businesses have chosen to uphold our standards of trust and continually work towards building an ethical marketplace.

We are so grateful for their long-term commitment to our mission and their community!

A & P HEATING CO. A A A WATERPROOFING, INC. A-ADVANCED SERVICE COMPANY ACE PEST CONTROL, INC. ALL AMERICAN SPRINKLER & LANDSCAPING, INC. ALLIANCE TICKETS OF COLORADO ALPINE AUTOMOTIVE AMERICAN HOUSING & REALTY CORP. APPLE AIRE, INC. ARAPAHOE HEATING SERVICE, INC. ARVADA RENT - ALLS, INC. B-D COMPANY BAILEY'S MOVING & STORAGE BKC KITCHEN AND BATH BOA CONSTRUCTION, INC. BOMAR PAINTING, INC. COLORADO ENGINE COLORADO WINDOW & SIDING, INC. DELTA DENTAL OF COLORADO DISCOUNT WINDOWS & SIDING DRUM CITY GUITARLAND, INC. DUN-RITE HOME IMPROVEMENTS, INC.

ED HOFFMAN FLOOR SERVICE, INC. ELCAR FENCE & SUPPLY CO. EMICK'S AUTO SERVICE FIDELITY CREDIT SERVICE, LLC FRANK'S AIR FLOW HEATING CO. & AC, LLC FRONTIER MECHANICAL, INC. GRAVINA'S WINDOWS & SIDING HARTMAN AUTOMOTIVE, INC. HIGH COUNTRY TRANSMISSION II, INC. HOME INSPECTION ENGINEERS, INC. HOME SECURITY CENTERS, INC. HORIZON LANDSCAPE & IRRIGATION JENO'S AUTO SERVICE, INC. JENSEN APPLIANCE & REFRIGERATION CO, INC. JMW ROOFING KEY-RITE SECURITY LOCK & SAFE, INC. LEAFGUARD OF COLORADO LIBERTY HOME PRODUCTS, INC. MATHIAS LOCK & KEY, INC. MCDONALD AUTOMOTIVE GROUP MOBILE MECHANICS, INC. / AT THE SHOP MONARCH SOCIETY

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19

Explore Colorado!

Ghostly Sights

BY RUTHANNE JOHNSON

V

L T E M

O

S

acations at the beach are always a splash, but if you’re looking for a different way to spend vacay time, why not stay put in Colorado and enjoy what our magnificent state has to offer? From kicking back in a funky retro camper to sipping champagne in a classic caboose and showering in a mermaid cottage, Colorado offers plenty of unconventional vacation opportunities. Here are seven of them:

The Ghost Town Guest House is a threeroom bed-and-breakfast owned by Chuck Cole and Sharon Glidden-Cole.

It’s tucked deep in the Collegiate Peaks Wilderness just west of Buena Vista at St. Elmo—one of Colorado’s best-preserved ghost mining towns.

The Denver, South Park and Pacific Railroad, a historic narrow gauge that used to offer wildflower-­viewing trips in the area, ran through this oncethriving mining town, which boasted a population of around 2,000 at its peak in the 1890s. Then, it had a telegraph

Greetings from St. Elmo , Colorado

Ghost Town Guest House

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BBB Community Guide

office, a general store, a town hall, five hotels, dance halls, a newspaper office, a church and a schoolhouse.

After gold and silver mining collapsed in the early 1920s, the railroad company pulled up tracks and St. Elmo’s popu­l­a­tion plummeted.

Structures remaining today include the church, an old hotel once owned by the Stark family, and a general merchandise store that still operates May through October. The Starks were part of St. Elmo’s elite and the last to leave town in 1958. It’s rumored that Annabelle Stark haunts her family’s hotel, causing doors to slam and room temperatures to nosedive when her ghost passes through. One skier reported seeing Annabelle dressed in a white gown gazing out the hotel’s second-story window.

Ghosts aside, St. Elmo offers plenty of activities, including fishing, hiking and even prospecting for aquamarine and smoky quartz. In fact, The Weather Channel films parts of its Prospectors show on nearby Mount Antero.

Rooms at the Ghost Town Guest House range from $175-$195 per night and include breakfast, afternoon refreshments and dinner. Seasonal rustic cabins across the street are $79 per night. Visit www.ghosttownguest house.com for info.

PHOTOS: MAP: ARIDOCEAN; HOUSE: LIVEFROMSOUTHMAIN.COM; KITCHEN: BRUCE HINSON, CREATIVE APPROACH; STOREFRONT: COLORADOPAST.COM

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sc en ic Ro ya l Go rg e Starlit Evenings Take a trip back in time to the kitschy Starlite Classic Campground, where tiki bars and pink flamingos rule.

The Cañon City campground boasts nine vintage campers renovated in period style.

For I Love Lucy fans, there’s the Tacy—a replica of the New Moon

Starlite Classic Campground, Can˜on

For pinkaholics, there’s the Flamingo Lounge camper decorated with pink flamingo lawn art and flamingothemed fabrics, and a kitchen with lipstick-pink counters and appliances. Then there’s the Trailer Trash Hideaway, which features a secluded outdoor party area replete with a grill, a tacky sofa, a refrigerator and a bar built from old road signs (but BYOB!).

Attractions include the nearby San Juan Mountains and Royal Gorge. Or drive the narrow oneway Skyline Drive—just be sure your brakes are in tiptop shape for the steep descent. Afterward, check out the Museum of Colorado Prisons and peruse inmate-made items in the gift shop. Visit www.starlite classiccampground.com for details.

STARLITE CLASSIC CAMPGROU ND

C O

ITY ~

~ CA

MICHAEL MURPHY

ON

C

N

City

camper in The Long, Long Trailer starring Lucille Ball and Desi Arnaz. Inside, Lucy and Desi memorabilia decorates the shelves, and red-polka-dot bedspreads cover the ’50s-style twin beds.

Fitton Guard Station and

Bennett Peak

Cabin Kitsch Outdoor enthusiasts who want a backcountry experience without toting a tent are in luck. The U.S. Forest Service rents nearly 30 cabins throughout Colorado’s national forests. The cabins were built in the early 20th century as overnight accommodations for rangers and other employees. Cowboys even used them when they drove cattle between pasturelands.

Cabin amenities run the gamut, and prices range from $25 to $300 per night depending on how many people a cabin sleeps. Some cabins are accessible by roads; others are hike-in only.

The Fitton Guard Station and Off Cow Camp cabins in the Rio Grande National Forest require either a 6- or 1.5-mile hike, depending on which trailhead you start from. Once you’re there, vistas from the front porch include meadows, spruce forests, aspen groves and the 13,000-foot Bennett Peak to the southeast.

Both cabins sleep four, making them perfect for a camp-about with friends or family. They’re also open year-round for cross-country skiers and snowmobilers.

Perhaps the most unique accommodations are two lookout towers once used for spotting wildfires. The 55-foot-tall Jersey Jim Fire Lookout Tower is perched in San Juan National Forest near Mancos. Squaw Mountain Fire Lookout sits at 11,000 feet in Arapaho National Forest. Both have catwalks with 360-degree views and come equipped with heating, electricity, a stove and a fridge. There’s no running water or toilets, though, so be prepared to take a hike when nature calls. Even so, these towers sell out fast. Visit www.recreation.gov for details.

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BBB Community Guide

Dunton Hot Springs is an old mining town turned luxury resort nestled in Dolores, Colo., a lush southwestern mountain valley. The resort is complete with natural hot springs, an on-site chef, and über-stylish cabins, one of which is a luxury safari tent.

Be prepared to drop some cash, though, as rooms cost around $1,000 per night. Visit www.duntonhotsprings.com to see this relaxing, secluded resort.

Wish You Were Here

Dunton Hot Springs, Dolores

COURTESY DUNTON HOT SPRINGS

Squaw Mtn Lookout Cabin

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Hot Spots

JOHN S. HIRTH

MARIEBMANN.BLOGSPOT.COM

N

SI

O

ER LV T

THE WYMAN HOTEL, SILVERTON

ICE LAKES BASIN, SAN JUAN NATIONAL FOR EST

Classic Caboose If you’ve ever wanted to stay in a luxury caboose, here’s your chance. The historic Wyman Hotel & Inn in Silverton, Colo., has a Southern Pacific caboose that was converted into a private, romantic, luxury accommodation. Called the Candlelight Caboose, it features an antique bed from Spain, a sitting area with a fireplace stove, and a two-person Jacuzzi. The hotel offers a gourmet breakfast each morning,

afternoon tea and pastries, and wineand-cheese social hours. The caboose is available June 1-Oct. 31 and costs up to $215 per night.

The Weminuche Wilderness east of town is Colorado’s largest wilderness area, with more than a half-million acres. Survey the area’s stunning limestone mesas, jagged peaks and soaring cliffs while aboard the Durango & Silverton Narrow Gauge Railroad along

the Animas River. Just 5 miles west of Silverton in the San Miguel Peak Roadless Area are endless meadows that explode into colorful wildflower profusions every summer. A moderate 4.5-mile hike leads to Ice Lakes Basin, one of the state’s prettiest groupings of alpine lakes. Visit www.thewyman.com for lodging deals and more.

West Pawnee Ranch, Grover

Pawnee Buttes National Grassland

Penitente Canyon Swimmingly Sweet

KIMANNA CELLURA-SHIELDS

PETER ROMERO

WEST PAWNEE RANCH HOUSE

Get ready for down-home hospitality at West Pawnee Ranch in Grover, Colo. This quaint bed-and-breakfast is smack in the middle of the 193,060-acre Pawnee National Grassland, where you can view fossils, hike the stunning Pawnee Buttes and observe wildlife. Springtime offers some of the state’s best bird-watching, with more than 300 species recorded here. And, of course, the grassland is hauntingly beautiful. Visit www.westpawnee ranch.com for info.

SLVHERITAGE.COM

Nest in the Grass

Nestled along the western edge of the San Luis Valley adjacent to national forest and BLM land is a delightful mermaid cottage in Del Norte, Colo. Built by KimAnna and Michael Cellura-Shields, the eco-friendly cottage was constructed with cordwood from a friend’s ranch, a rescued sliding-glass door, and recycled wine and beer bottles from the couple’s Del Norte restaurant.

Glass designs in the adobe walls cast spectrums of colored light onto carefully arranged mermaid art, wood carvings, one-of-a-kind antiques, rainbow-colored curtains, and an elegant mermaid design made of white, blue, green and gold glass in the shower.

The 192-square-foot solar-powered bungalow sits just south of the couple’s home on Angel Rock Ranch, backed by a magnificent rock outcropping.

The 3,100-mile-long Continental Divide Trail runs along the ranch’s southern boundary. The cottage sleeps two and costs $99 per night.

Visitors can spend the day in Great Sand Dunes National Monument or hike the Old Spanish Trail, rock climb in Penitente Canyon, or visit San Luis, Colorado’s oldest town. Visit www.mermaid-cottage.weebly.com for details. ✽

Mermaid Cottage, Del Norte

BBBGuide.com

23

CONSUMER TRUST

Planning for a New Patio, Deck or Porch

24

BBB Community Guide

that are as durable as they are aesthetic.

Now that you have several specific ideas of what you want, it’s time to research the right contractor for the job. This decision could truly make or break your project. General contractors were the sixth most inquired–about industry with the BBB of Denver/Boulder in 2015. This means that trust matters tremendously when it comes to hiring such companies–and that there is an abundance of contractors to choose from. So how do you know if you’re in good hands? The BBB offers the following 10-tip checklist to use when choosing the ideal company for your project: TRACK RECORD. Check out the company’s BBB Business Review at www.denver.bbb.org or by calling 303758-2100. It’s fast, easy and free. BBB Reviews can tell you how long a company has been in business, what its complaint history is, whether or not it is BBB Accredited, and other important information.

PHOTO BY BREADMAKER

l

ate spring is the perfect time to start planning for summer remodels and additions.

The beauty of Colorado summers prompts many homeowners to turn their backyards into an oasis for outdoor living. Some of the most popular types of additions are patios, decks and built-in barbecues, which are great for family activities and entertaining.

The BBB of Denver/Boulder, offers advice on planning for such a project and the steps to take to ensure you hire a reputable contractor.

When planning for your project, research your options carefully so you have a firm idea of what you most desire and what to expect. If you belong to a homeowner’s association (HOA), check restrictions before getting swept away by exciting ideas. When putting in a new patio, consider the design, layout and cover options. If you’re in the market for a new porch, think about the style and added features, such as fencing and rails. Do the same for a new deck, but also research materials

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The BBB offers advice on planning for such a project and the steps to take to ensure you hire a reputable contractor.

COST COMPARISONS. Get at least three bids in writing and be sure you compare the bids based on the warranty, specifications, labor and time. Be suspicious of unusually low bids.

LICENSING. Check to see if the company you plan to hire has proper licensing. No state license is required for general contracting, but licensing may be required at a city or county level.

INSURANCE. Verify that the company has liability insurance to protect you against damage. Also verify that the company carries workman’s compensation.

REFERENCES. Ask for references from the company’s last three jobs and check them out before you sign a contract. Use extra caution with those who are going door-to-door in your neighborhood, or putting flyers in mailboxes and claiming to be doing work with your neighbors. Also, talk to friends and family to see if they have anyone to recommend.

inspected. Don’t pay in cash; pay by check or credit card. Also, if your project is a repair that is covered by insurance, do not sign your insurance check over to the contractor.

BUILDING PERMITS. Obtain applicable building permits for the work to be done. Unpermitted work can void insurance coverage and violate local zoning and building codes. Contact your local city and county building department for more information.

BONDING. Be sure all workers are bonded to protect you against theft and damage.

CRIMINAL HISTORY. Check out anyone you allow onto your property to see

if they have a criminal history for offenses such as theft, fraud, or any other infractions that may inhibit their trustworthiness.

WORKERS. Another question to ask potential businesses is whether or not they hire their own workers or if they hire subcontractors. It’s very important to know who is actually performing the work and who is responsible should something go wrong.

Feel free to contact or stop by the BBB office if you have any questions or comments about hiring contractors. While we’re used to hearing complains about businesses, we love hearing success stories and hope that by following BBB advice, all home projects turn out beautifully. ✽

PHOTOS TOP TO BOTTOM: TYLER OLSON; MR. INTERIOR

WRITTEN CONTRACT. Do not permit work to start without a signed written contact that includes start and completion dates, exact costs, specific work to be done, and warranty information. Never sign a contract that has blank areas and be sure to read the fine print carefully. Also, be vigilant of everything you sign and know that anything with a signature can be considered a binding contract, regardless of what you are told verbally.

PAYMENT. Don’t pay large payments up front. Stagger payments according to work stages, and do not make a final payment until the job is completed and 26

BBB Community Guide

BBBGuide.com

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SUGAR&

SPICE & EVERYTHING NICE

Y

BY CAROL BROCK

Applying a rub is simple: Mix the spices, pat the meat dry and moisten it with a light sheen of olive oil to soften the spices and help them adhere. Then coat the meat thoroughly.

28

BBB Community Guide

ou really can’t mess up a spice rub. You simply adjust the seasonings to your tastes.

But starting with the freshest, highest-quality spices “makes a huge difference,” says Dan Hayward, owner and managing partner of Savory Spice Shop, which sells a variety of house-made rubs.

Most rubs have three ingredients in common: salt, sugar and some type of chile.

“Salt is used in the majority of rubs,” Hayward says. “The easiest to use is kosher salt, but you can play with different types for flavorings and color, like Himalayan pink salt, various sea salts or Celtic gray salt, which has a little more crunch.”

Sugar is a must, because you want a balance of sweet and salty in a rub. Brown sugar is the most common, but Hayward also uses white sugar, maple sugar and honey powder. “A nice taste balance of salt to sugar works best,” he says.

Chile is the other base ingredient, and you have choices here, too: cayenne, aleppo, paprika and other chiles. Hayward prefers

paprika as the base in most of his rubs. Spanish smoked paprika is a good option “if you’re going for a smoky flavor,” he says. If you like it spicier, you can always add more than one type of chile.

After you’ve combined the base ingredients, incorporate flavor by adding things like black or white pepper, mustard powder, dried onion and garlic powder. Stamp your rub with signature herbs, which depend on what type of meat you’re cooking. Dill complements fish, while rosemary goes well with chicken. Oregano and marjoram are shoo-ins for lamb and pork, while thyme, When cooking with a spice rub, first sear the meat at high temperature, using either a cast-iron skillet or a plancha, before grilling it over indirect heat.

PHOTOS: SPICE BOWLS: JAG CZ; SPICE RUB: ELENA MOISEEVA; PORK: A. KATZ;

Making spice rubs for summer BBQs is simple. Just start with a few basic ingredients and add others to your liking.

chives and parsley enhance beef. Thyme, in fact, goes well with just about any meat or seafood.

Hayward likes to use smoked sweet paprika and maple sugar in salmon rubs. For white fish, like tilapia and halibut, he’ll often use tarragon or dill with a chopped shallot, lemon zest, garlic powder, salt and black pepper. For beef, he suggests parsley.

To apply a rub, pat the meat dry and moisten it with a light sheen of olive oil to soften the spices and help them adhere.

Then coat the meat thoroughly with the spice rub.

The method of cooking with a spice rub is very important.

You don’t want to grill meat, because the sustained heat will burn the sugars. “I like to sear the meat at high temperature first, then finish it low and slow at more indirect heat to incorporate the spices,” Hayward says.

Searing locks in juices, and you could use either a cast-iron skillet or a plancha—a griddle-like slab of cast iron you place on the grill—for searing. (“I love my plancha!” Hayward says.) He sometimes cooks meats on a Himalayan salt brick to further infuse them with salt and minerals.

Always let meat come to room temperature before barbecuing it, he recommends.

Don’t let a rub rub you the wrong way, because you can’t really mess it up. The main thing, Hayward says, is to balance the flavors. “Think about the overall flavors— sweet, sour, salty, bitter and savory—and the ingredients, so it’s not too strong on pepper, or paprika or mustard powder, and that all the flavors come through according to your taste preference.” ✽

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SUMMERTIME

TRAVEL TIPS

ummer in Colorado—doesn’t it always seem to go by too quickly? Many look forward to summer vacations as part of their season plans, because with school being out, it’s prime time for families and college students to get away. Vacation travel is also big business. According to the U.S. Travel Association, direct spending on leisure travel by domestic and

international travelers totaled more than $621 billion in 2013.

30

BBB Community Guide

Continued on page 32 ››

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›› Continued from page 30

Vacationing is a must, but we all know that planning and other parts of the process can be stressful. The Better Business Bureau offers many tips on how to ease stress and avoid getting ripped off. Please remember

TOP LEISURE TRAVEL ACTIVITIES FOR U.S. DOMESTIC TRAVELERS 1. Visiting relatives 2. Shopping 3. Visiting friends 4. Fine dining 5. Beaches

the following tips when booking and leaving for your trip: Book with a com-

—Source: U.S. Travel Association, www.ustravel.org

the U.S. Government’s ability to assist American citizens is constrained due to the closure of an embassy or consulate, or because of a drawdown of its staff.

• Create an emergency contact list. Write down important numbers you might need during your trip or in

an emergency, including family members, friends, towing companies and hotels. Also, give

pany you are familiar with and trust. Find BBB Accredited travel companies, hotels, etc., by visiting www. findacompany.org or by checking BBB Business Reviews at Denver.bbb.org.

• Be cautious of special “summer deals” advertised by unknown companies. Sometimes these offers (found in emails, online, faxes, mailers, etc.) may not even be from real com-

a few close family members all of your trip information so they know how to contact you in case an emergency occurs back home.

• Don’t announce your trip on social media sites such as Facebook and Twitter. If this information gets into the wrong hands, you could come home from your trip only to find your

panies. They may be scammers trying to get your credit card

home has been burglarized.

number or other information.

Modern Resources Before you book your trip, the volume of information avail-

• Use a credit card to pay for the trip so you can dispute the

able to help you make your decision might seem overwhelm-

charges should something go wrong. Not-so-reputable compa-

ing. Between online reviews, deeply discounted packages on

nies tend to get complaints about incorrect bookings and not

deal websites, countless enticing photos, and price comparison

disclosing all of the information the traveler needs to know

websites and apps—it can be difficult to narrow your choices

about their flight, hotel or other important parts of the trip for

or know what to trust.

which they’ve paid.

First, if you’re like a large part of the consumer population that consults online reviews before making a purchase,

• Make sure you understand any and all extra fees that

the BBB has good news for you. In January 2014, the BBB of

may be incurred on your trip.

Denver/Boulder launched its Customer Review program that positive or negative—about their experiences with businesses.

eling to an area that may see severe weather.

When you’re not sure what to trust when reading reviews to

Other situations that travel insurance

help you with your travel choices, turn to the BBB, because its

can protect against are usually un-

reviews are verified to be from actual customers before they

foreseen, such as injury, illness and sudden closures.

are published.

When it comes to deeply discounted vacation packages from sites like Groupon, Living Social, etc., be sure to get all of the

• If you are traveling in-

details as far as blackout dates and other terms that could nega-

ternationally, be sure to

tively affect your trip. Also understand all other terms of the

check

deal, especially regarding cancellations.

www.travel.state.

gov for travel warnings.

This

government

now have mobile apps that help with planning, organization

site gives a list of countries

and last-minute changes. Be sure to only use apps from trust-

where long-term, protracted

ed travel firms, and if you’re doing business on the app that

conditions make a country

exposes personal or financial information, make sure your

dangerous or unstable to visit. A

mobile device has updated and sufficient security to protect

travel warning is also issued when 32

BBB Community Guide

For the convenience of the traveler, most travel companies

web-

you from cybercrimes. ✽

PHOTOS FROM TOP TO BOTTOM: ZAZA STUDIO; SERGIY BYKHUNENKO

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30 YEARS DOING BUSINESS IN COLORADO

303.840.9239 www.adamsroofingcolorado.com Why pay dealership prices? Call us today!

Residential and Commercial Construction

PREPARING YOU FOR THE OPEN ROADTM

up to

up to

$50 off

$100 off

Expires 8/15/16

Expires 8/15/16

Complete Brake Service Package

Services: Roofing Gutters Siding Windows Garage Doors Exteriors Paint

Complete Timing Belt Replacement

303-722-0234 • 700 South Broadway Denver, CO 80209 • Toyexusdenver.com Open: Monday - Friday 8am - 5:00pm

LOCAL AND LOYAL | LICENSED AND INSURED

303-596-4481 www.trubuiltcolorado.com

BBBGuide.com

33

TO OUR FRIENDS OF FOUNDATION DONORS,

THANK YOU Friends of Foundation contribute to your BBB Denver/Boulder Foundation, the philanthropic arm of the BBB focused on ETHICAL raising up an ethical workplace MARKETPLACE for tomorrow.

Friends of Foundation January - March 5 Star Innovations A Alliance Moving & Storage A B E Heating & Cooling A Bolder Basket Kase A Quality Home Service A Time Plumbing, Heating & Air A Touch of Perfection A Tree of Life Trimming Services A.I.R. Upholstery A.L.R. Landscaping A.S.A Flooring A+ Doors A-1 Contracting A1 Environmental Pest Management & Consulting ABC Auto Body of Boulder ABC Elite Window Tinting Absolute Electrical Services Accel Precision Machine & Mold Acclaimed Roofing of Colorado Ace Unlimited HVAC Active Transmission & Gear Adept HVAC Affordable Door Co. Air-O-Pure Portables All Around Roofing and Exteriors All Phase Painting All Pro Cement All Pro Restoration Alsco American Linen Division Altitude Wealth Management A-OK Plumbing, Heating & Cooling Applewood Plumbing, Heating & Electric Argive Roofing Company

34

BBB Community Guide

Ascentia Real Estate Investment Company ASPEN GROUP Bailey's Moving & Storage Barry's Bingo BC Tax Beaver Builders Bens Lawn Service Bernies Drywall Big Creek Roofing & Restoration BJ Building Services Blue Sky Window Cleaners BMG Construction Bob's Electric Motor Service Boulder GWS Boulder Nissan Boutique Apartments C.M.A. Properties Casino Party USA Celebration Saunas Centennial Construction Co. Challeen Consulting Chem Dry of Colorado Cherokee Trail Dental Cline Quality Painting Coffey & Associates Coggeshall Construction Colorado Asphalt Services Colorado Concealed Carry Plus Colorado Elder Care Solutions Colorado Engineering & Surveying Colorado Exteriors, Corp.

Colorado Management & Associates Colorado Open Lands

Columbine Animal Hospital Come Sit Stay Pet Resort Compass Construction Conservation Construction Corp.

Copper Electric Cornerstone Contracting Couper Electric Coverwell Painting Creativo Painting Critter Gitterz CrossCountry Mortgage Dave's Painting Deerwoods Real Estate Management Defined Painting Denver Community Credit Union DFJ Consulting Diehl Concrete DirectNET Discount Solo 401K Donald F. Slavin, P.C. Dye Enterprises Egress Energy Star Exteriors Enviocore Errand And Task Labor Espiritu-Niswonger Construction Essential Family Chiropractic Express Financial Group First Choice Custom Renovations First Choice Driving Academy First Choice Temporary Services Fit Turf Five Star Construction Flatirons Acura - Subaru

WE HAVE A LOT OF

WORK TO DO

Floor Crafters Hardwood Flooring Four Star Realty & Property Management G2 Roofing & Construction Gardecor G'Lez Landscaping Glistening Home Services Golf Tournaments Gorman Sprinkler Company Granite Garage Floors Groove Ford on Arapahoe Hallmark Home Mortgage Hayward Baker HiRes Media Hope Communities Ho's Beautiful Gardens Hughes Landscaping Hunter Douglas IAM MFG Independent Transmission Of Colorado Interstate Roofing IT Portfolio Jansen Striping JD Services Denver JM Home Improvements Judkins Enterprises KULA Causes Ladder & Can Ladybug Cleaning and Painting Squad Lake Arbor Automotive & Truck Lance Landscaping Landtech Contractors LCM Property Management Legalwiz.com LEM Landscaping

One Earth Landscape Onyx Healthcare Open Automation Software Oracle Home Electrical Services Paint Denver Pawn Bank Peak Communication Perfect Processing Pest Predator Pikes Peak Car Service Piper Sprinkler Co Porchlight Construction Porter Builder Prime Music Entertainment Professional Lawn Wizards Professional Sign Language Interpreting Promise Electric Public Service Credit Union Publication Printers Corporation PuroClean Certified Restoration Specialists Raceway Lube Plus Rains Precision Motorsports Rainsoft of Denver Ramsey Auto Body Reitz Roofing Reliant Renovation & Repair Revo Investments Rickenbaugh Cadillac/Volvo Rivera Roofing

ETHICAL CHALLENGES FACING

TODAY’S YOUTH

Rocky Mountain Bathrooms Rocky Mountain Orthodontics Rockynet.com Roof Brokers Roof Worx Rushton Tree Service Safari Car Wash Safe House Exteriors Safe Systems Saul's Automotive Schomp Automotive Group SHR Distributing Skycap Roofing South Park Heating & Cooling Specialty Poxy Coatings Springer and Steinberg, PC Stan's Auto Sales Steel Rhino Property Inspections Stevinson Automotive Stewardship Colorado Sundance Window Tinting Sunny Roofing & Gutters Sunward Consolidated Group Super Auto Company Super Steam TerraDesign & Landscape TGB Flooring The Basement Sanctuary The Denver Stone Company The Elite Pipe MD

60

NEARLY

Life's Sweet Lilou Local Brokers Lone Tree Surgical Associates Los Dos Amigos Concrete LSE Builder Group M & W Glass Mad Peaches Maxwell Wealth Planning McDonald Automotive Group MEDSource MedVed Automotive South Mesa Properties Michael's Roofing MiHi Photo Booth Mirage Services Mountain States Employers Council Mountain States Toyota Mountain View Corporation Movemasters Mr. Transmission of Parker MTech Mechanical Technologies Group Mythic World Tours Need Asphalt NewSeason Restoration O'Connell General Contractor Office Tech OfficeScapes On the Rock, Remodeling & Outdoor Living

The Remodeling Company The Sawaya Law Firm The Space Store Think Start Build Tint My Ride Total Plumbing & Heating Travis Painting & Restoration True Finishing Trusted Remodel Turner Roofing & Exteriors Ultegra Financial Partners Universal Lending Corporation Vision Home Buyers Vivax Pros Warren Village Weathercraft Co of Denver West Highlands Auto Repair West Metro Security Westwoods Center of Performing Arts Wheat Ridge Professional Pharmacy Wholesale Specialties Wilderness Hardwood Wilson Brothers Window Attire

%

28

%

SUCCESS?

Youth who say that in the real world, successful people do what they have to do to win, even if others consider it cheating.*

ETHICAL? Youth who say the average person is ethical.*

CHEATING Students who said they participated in some form of cheating, whether it was on a test, plagiarism or copying homework.**

GOOD 98 NEWS

THE

For a full list of donors, visit TomorrowsMarketplace.org and click on donors.

%

Percentage of youth who agreed that in business and the workplace trust and honesty are essential.

95

%

95

%

Percentage of youth who agreed that being thought of as ethical and honorable is a high priority.

The BBB Foundation works to bridge the gap between the status quo and the ideal statistics.

Statistics collected from the *Josephson Institute 2012 Reports Card on the Ethics of American Youth and the **2005 Rutgers Business School survey.

BBBGuide.com

35

BBB MARKETPL ACE ASBESTOS TESTING

FLOOR LAYING & REFINISHING

Calabrese Flooring “Your Hardwood Specialist! ”

COLORADO ASBESTOS & INSPECTIONS residential commercial

Professional, reliable asbestos inspections for • Remodeling • Restoration • Demolition Free consultation on asbestos testing questions.

303-246-4587 BAIL BONDS

HEATING & AIR CONDITIONING

Mr. Cool Heating & Cooling Commercial & Residential

720-338-7106

Mention This Ad For 15% Off Total Bill

Heating • AC • Refrigeration • Boilers

720-384-8478 10800 Larry Dr. • Northglenn, CO Calabreseflooringdenver@gmail.com

mrcoolhtg@gmail.com

GARAGE DOORS SERVICE & REPLACEMENT

HOME IMPROVEMENTS

Free Estimates!

1st Stop Bail Bonds

Briar Street Builders,LLC

Broken springs replaced New doors and openers

www.1ststopbailbonds.com

Quality Trex® decks, stamped color concrete, porch roofs and more, at competitive prices.

7931 South Broadway #336 Littleton, CO 80122

(720) 266-8525

2323 S Troy St #1 Aurora, CO 80014

1ST STOp, One CAll ThAT’S All! 24 hours a day/365 days a year.

303-920-2267 • abettergaragedoorinc.com abgdinc@yahoo.com

CONCRETE CONTRACTOR

HANDYMAN SERVICES

HOME INSPECTION

RAY VIGER SERVICES

PROTEC TING PIECE OF MIND

LOOK FOR US ON ANGIE’S LIST • A+ BBB CERTIFIED 10 YEARS IN BUSINESS

Little Guys with Big Ideas

720-427-0664

www.AffordableConcreteOnline.com

FREE ESTIMATES

720-291-4425

Remove and Replace Concrete or New Installation Concrete Driveways, Walkways, Stairs, Pads, Stamped/Colored Patios and Entryways

DECKS

HANDYMAN SERVICES

303.912.6778

www.briarstreetbuilders.com

General Inspections Radon Testing ● Sewer Scoping

Well Inspections Well Water Testing ● Pool and Spa Inspections

●

●

●

●

303-731-9458 terry@rockymtnhomeinsp.cpm • www.rocky mtnhomeinsp.com HOUSE CLEANING Diane Lynch Diane Lynch 303-668-4014 303-668-4014 dlynch246@msn.com dlynch246@msn.com www.toptobottomcleaning.biz toptobottomcleaning.biz

®

Since 1990—It’s all about the details

DRYWALL & PLASTER

HEATING & AIR CONDITIONING

Professional Lawn Mowing Service Diane Lynch

The Wall Rebuilder

303-668-4014 • Sprinkler Install & Repair dlynch246@msn.com toptobottomcleaning.biz • Aeration/Power Raking

Interior Plaster (and Drywall) Repair Specializing in Older Homes Dan and Laura Pino

303-698-1057

www.wallrebuilder.com

Call All Weather today for a complete analysis of your indoor air quality!

Call now! 303-353-8496 ELECTRICIANS - COMMERCIAL

HEATING & AIR CONDITIONING

COMMERCIAL ELECTRICAL SERVICE

Estimates Always Free

Specializing in Hospitality & Property Management Groups/Office Buildings 303-973-7435 | www.electritechdenver.com

36

BBB Community Guide

LAWN SERVICES & SPRINKLER INSTALL

Air Conditioning • Heating Water Heaters • Humidifiers

Installation, repair and maintenance of most major brands. Call for details.

303-936-2696 • www.dnmech.com

• Snow Removal FREE Estimates • Spring Cleanup Since 1990—It’ s all about the details • Senior Discounts

(303) 433-3398

Serving Denver Since 1993

Diane Lynch NONPROFIT

303-668-4014

dlynch246@msn.com Providing toptobottomcleaning.biz healing, hope, and opportunity for survivors of domestic violence and their Since 1990—It’s all about the details children.

safehousealliance.org 303-449-8623 Diane Lynch 303-668-4014 dlynch246@msn.com toptobottomcleaning.biz

BBB MARKETPL ACE PAINTING CONTRACTORS

OUR STAFF HAS 25 YEARS OF EXPERIENCE

• Remodel basements, bathrooms and kitchens • Painting, framing, drywall, carpentry, tile • Electrical, plumbing and laminate flooring PROFESSIONAL PAINTING SERVICES, INC. 720-350-0920 PEST CONTROL

PLUMBING CONTRACTOR

TRAVEL AGENCIES & BUREAUS

Front range Plumbing Co. inC. Commercial/Residential For All Your Plumbing Needs

(303) 451-1971 Fax (303) 451-1360

11071 Irma Dr. • Northglenn, CO 80233

www.frontrangeplumbing.com • frontrangeplbg@aol.com

PLUMBING SERVICES

UPHOLSTERY & CARPET CLEANING

Kastanek Plumbing

New Construction, Remodels & Service

Roger J. Kastanek | Master Plumber 720-335-9907

Commercial and Residential Licensed and Insured 100% Organic Available Locally Owned and Operated

1-888-656-7014 www.apestcontrolcompany.com PLUMBING & HEATING Full Service Plumbing Drain Cleaning Water Heaters Family Owned & Operated Since 1978

Give Us A Call Today!

303.422.2204

Licensed Plumbers Time & Material Not Commission Paid

www.sphdenver.com

KastanekPlumbing.com rogerkastanek@yahoo.com Serving the Boulder/Denver Metro area Emergency Water Heater Install

SENIOR SERVICES: MEDICARE & FINANCIAL CONSULTANTS If You Are Between the Ages of: ● 40s—50s and looking for assistance with your parents ● 50s—70s and looking for assistance with your transition into Social Security and Medicare ● 70s—Up and looking for assistance with your care plan and finances...

can help!

303-650-1400 or 303-722-6977 finecare.com

Let them see you're BBB! ADVERTISE HERE! 303-443-0600 info@brockpub.com

(303) 755-1845 / www.csadvocare.com

BBBGuide.com

37

New BBB Denver/Boulder Accredited Businesses January 23, 2016 through April 22, 2016

The BBB of Denver/Boulder has nearly 8,000 accredited businesses, so always be sure to check the online directory at findacompany.org. We're pleased that the companies on this and the following page are newly accredited, and we encourage you to consider them and all of our accredited businesses first whenever looking for reliable companies.

180 Theory LLC (720) 432-1806 Hypnotherapists - Hypnotists

24 HOUR Sign Language Service (888) 811-2424 Translators & Interpreters 303 Heating & Air, Inc. (303) 717-6768 Air conditioning & Heating Contractors - Residential

54th Place Investments, LLC (303) 231-9931 Real Estate Investors A & M Lawn Services LLC (303) 981-6149 Landscape Contractors

A Bolder Basket Kase Inc (303) 543-1405 Gift Baskets & Parcels A Touch of Perfection (720) 207-3714 Painting Contractors

A-Smith Locksmithing, Inc. (303) 929-8839 Locks & Locksmiths A.L.R. Landscaping (720) 456-8851 Landscape Contractors A.S.A Flooring, LLC (303) 946-4233 Contractors - Flooring A+ Doors (303) 429-6661 Doors - Commercial

A1 Contracting (720) 230-1954 Roofing Contractors

ABC Elite Window Tinting LLC (720) 353-6640 Window Tinting & Coating Commercial Absolute Electrical Services, LLC (720) 381-1767 Contractor - Electrical Accel Precision Machine & Mold, LLC (303) 806-5045 Machine Shops

Accurate Paint Company (303) 909-7721 Painting Contractors

Advanced Inspections, Inc. (303) 778-8980 Home Inspection Service

All Hands on Deck Restoration Ltd (303) 968-4454 Deck Cleaning & Sealing All Phase Painting LLC (720) 364-3696 Painting Contractors

Alpine Auto Recovery, LLC (303) 750-4887 Towing - Automotive Amada Senior Care (719) 377-9120 Senior Home Care

38

BBB Community Guide

Ambry, Inc. 303-333-6683 Moving & Storage Company American Security Locksmith, LLC (720) 583-1122 Locks & Locksmiths An Essential Basket (720) 935-0306 Gift Baskets & Parcels

Andrade's Landscape & Design, LLC (720) 305-2448 Landscape Contractors

Andrew's Gleaming Window Cleaning LLC (720) 296-6571 Window Cleaning

Angel's Beauty Salon & Spa Inc. (303) 935-8848 Hair Styling and Services Anytime Flood Restoration (720) 837-1184 Water Damage Restoration

Appliance Doctors, Inc. (303) 656-9366 Appliances - Major - Service & Repair Arapahoe Central Vacuum (303) 668-8225 Vacuum Cleaners - Household Dealers Argentum Cleaning, LLC (720) 218-2117 Janitor Service

Around the Block Home Inspections (720) 308-4870 Home Inspection Service

Arthur Murray Dance Studio of Boulder (720) 261-7286 Dance Companies

Artisan Construction Company, Inc. (303) 942-0965 Construction & Remodeling Services Arvada Community Food Bank, Inc. (303) 424-6685 Charity - Local

Ascendance International, LLC (303) 284-3615 Consultants - Security Aspen Construction & Roofing (720) 726-0494 Contractors - General Aspen Group Ltd (303) 596-2208 Contractors - General

Avina Painting Group (720) 474-1953 Painting Contractors

Axiom Professional Cleaning & Maintenance Service (720) 296-0932 Cleaning Services B and B Company LLC (720) 257-4749 Contractor - Remodel & Repair

B.E.S.T Pro Shop, LLC (303) 730-2007 General Merchandise - Retail

Capeesh Construction, LLC (720) 999-3527 Roofing Contractors

Critter Gitterz Inc (303) 973-0333 Pest Control Services

BCS Community Credit Union (303) 425-6627 Credit Unions

CC Concrete LLC (720) 296-1382 Concrete - Restoration, Sealing & Cleaning

Crown Auto Denver (720) 300-2223 Auto Dealers - Used Cars

Barry's Bingo, Inc. (303) 935-5522 Bingo & Gaming Halls

BD Construction, LLC (720) 633-5423 Contractors - Framing

Beltline Shower Doors and Mirrors LLC (720) 609-3082 Shower Doors & Enclosures Bens Lawn Service LLC (720) 390-9995 Landscape Contractors Berger & Co LLC (303) 647-1930 Contractors - General Blinker, Inc. (303) 202-3050 Auto Listing Service

Blueprint Logistics, Inc. (303) 467-9400 Contractors - General BMG Construction LLC (720) 629-0710 Home Improvements Boarding & Beyond (303) 361-0061 Dog Day Care

Boulder County AIDS Project (303) 444-6121 Charity - Local

Boulder Kitchen & Bath, Inc. (303) 245-0102 Construction & Remodeling Services Boulder Motors, Inc. (303) 440-9188 Auto Dealers - Used Cars

Brians Remodeling (303) 483-8833 Contractor - Remodel & Repair

Built-Rite Construction, LLC (303) 808-9444 Contractors - General Busy Bee Heat & AC (720) 663-8369 Air conditioning & Heating Contractors - Residential C.M.A. Properties, Inc. (303) 650-6564 Property Management Cal Atlantic Homes (303) 486-5000 Contractors - General

Calabrese Flooring (720) 384-8478 Floor Laying, Refinishing & Resurfacing Canopy Airport Parking (855) 422-6679 Parking Facilities

Castle Building Company, Inc. (303) 944-0488 Construction & Remodeling Services

Centennial Remodeling Construction LLC (303) 901-3344 Contractor - Remodel & Repair

CRL Solutions LLC (720) 366-0607 Contractor - Remodel & Repair

Cruz Heating and Cooling, LLC (720) 620-1193 Air conditioning & Heating Contractors - Residential

Chris' Home Finishing Services (720) 297-9617 Painters - Commercial or Residential

Custom Creations by Chad (303) 249-4112 Photographers - Commercial

Clean & Green Inc (719) 434-7964 Cleaning Services

CWPCO, Inc. (888) 450-9675 Painting Contractors

Citywide Home Loans (303) 996-7000 Mortgage Brokers

Cline Quality Painting (303) 680-2054 Painting Contractors

CO Pipes, LLC (303) 227-3146 Water Main Contractors

Coffey & Associates, LLC (303) 798-2814 Property Management Colorado Bookkeeping (303) 587-6957 Bookkeeping Service Colorado Clear, LLC (720) 646-6631 Asbestos Removal Service

Colorado Concealed Carry Plus (720) 507-0999 Firearm Manufacturer Colorado Flooring Connection (720) 428-8276 Contractors - Flooring Colorado Living (719) 445-1010 Windows

Colorado Painting LLC (303) 981-0766 Painting Contractors

Colorado Roofing Solutions, LLC (720) 275-1702 Roofing Contractors Complete Creative Services, Inc. (303) 417-1855 Web Design Cordova Cleaning Denver LLC (720) 526-2334 House Cleaning CottageCare Inc. (303) 282-7885 House Cleaning

Coverwell Painting (303) 649-1111 Painting Contractors

Creativo Painting, Inc. (720) 236-3783 Painting Contractors

Custom Granite Homes LLC (720) 573-6167 Granite

Dafni Enterprises, LLC (303) 285-0615 Web Design Defined Painting (720) 475-0098 Painting Contractors Denver Boxes, Inc (303) 453-1549 Packaging Service

Denver Builders, Inc. (720) 314-3523 Building Contractors

Denver Scholarship Foundation (303) 951-4140 Charity - Local DFJ Consulting, LLC (720) 217-6154 Consultant - Strategic Planning DMI, LLC (303) 997-0327 Property Management

Dry Point Solutions LLC (844) 234-4050 Bed Wetting Aids

DukeJets LLC (720) 662-7881 Aircraft Charter, Rental & Lease Dunn-Rite Hardwood Floors (970) 618-3237 Floors - Hardwood Dye Enterprises, Inc. (303) 286-1665 Auto Dealers - Used Cars

Elion Renovations LLC (720) 708-8407 Painting Contractors

Enviocore LLC (303) 744-2673 Mold & Mildew Inspection/Removal/ Remediation Errand And Task Labor LLC (720) 460-8611 Concierge Services

January 23, 2016 through April 22, 2016 Espiritu-Niswonger Construction, LLC (303) 980-0154 Construction & Remodeling Services Essential Family Chiropractic (303) 659-3128 Chiropractors D.C. Ethio Motors (303) 227-7777 Auto Dealers - Used Cars

Express Pro Painters Inc (720) 278-1904 Painters - Commercial or Residential Facility Support Systems Inc (303) 660-0101 Contractors - General Faraday Construction, LLC (720) 324-8318 Contractors - General Financial Integrity, LLC (720) 446-5595 Financial Services First Choice Custom Renovations LLC (973) 879-7765 Home Improvements

First Choice Driving Academy Inc (303) 654-8277 Auto Driving School Fischer & Fischer, P.C. (303) 756-2500 Attorneys & Lawyers Fit Turf, Inc. (303) 221-6900 Lawn Maintenance

Five Star Painting of Colorado, Northeast (303) 482-2889 Painting Contractors Five Star Services (720) 629-6898 Contractor - Remodel & Repair Five Stars Exteriors and Construction LLC (720) 767-8466 Remodeling Services

Flatirons Private Investigations (720) 724-7374 Investigators

Foothills Architectural Metal, LLC (303) 295-3000 Roofing Materials

Fuel'd Mobile Repair Services LLC (720) 556-5684 Auto Repair - Mobile G'Lez Landscaping, LLC (720) 503-6563 Landscape Contractors Garcia Cleaning Carpet and Floor, LLC (720) 435-0356 Carpet & Rug Cleaners

Gershman Investment Corp.

(303) 506-3934 Mortgage Brokers Golden Rule Roofing (720) 626-4419 Roofing Contractors

Golden Touch Painting, LLC (303) 371-6330 Painting Contractors

Granite Garage Floors (720) 420-1210 Floor Coatings - Epoxy/Polyurethane Green Frog and Co (720) 415-0367 Business Consultants

Green Touch Landscapes (303) 730-9404 Landscape Contractors

Keyboard Carriers, Inc. (303) 733-7117 Piano & Organ Moving

Mile High Networks, Inc. (303) 227-0181 Computers - Networks

Paint Denver (303) 800-7575 Painting Contractors

HD Design Group, LLC (303) 825-7285 Home Theater

La Gotita Ltd (303) 922-9119 Mexican Food Products

Miller Plumbing & Heating Inc. (720) 469-9170 Plumbers

Paramount Title Agency, LLC (303) 414-3500 Title Companies & Agents

Harris Asphalt Paving, LLC (303) 525-1704 Asphalt

Heidi's Cleaning Service LLC (303) 906-7848 House Cleaning Helseth Construction (303) 674-8900 Contractors - General

Hitt Home Inspections LLC (303) 907-1864 Home Inspection Service Hoffbrau Colorado (303) 422-7755 Restaurants

Home Inspection of Denver, LLC. (720) 308-2711 Home Inspection Service Hubbell Home Roofing (720) 934-5338 Roofing Contractors Huizar Painting, Inc. (303) 901-0832 Painting Contractors

Independent Transmission Of Colorado, Inc. (303) 235-8800 Transmissions - Automobile

Innovations Manufacturing Inc (303) 321-0945 Appliances - Major - Wholesale & Manufacturers International Development Services, Inc. (720) 933-7477 Business Consultants

International Hearing Dog Inc. (303) 287-3277 Charity - Local IT Portfolio Inc. (303) 346-7050 Computers Hardware, Software & Services

JB Masterbuilder LLC (720) 532-0734 Roofing Contractors JC Landscaping LLC (720) 985-8242 Landscape Contractors JD Services Denver (720) 446-8065 Painting Contractors JJ Landscaping (720) 438-0126 Lawn Maintenance

John's Lock & Key, LLC (303) 504-0071 Locks & Locksmiths

John's Landscaping Services (720) 365-1658 Landscape Contractors Judkins Enterprises Inc. (303) 344-8206 Carpet & Rug Dealers - New Just Sod (303) 253-2352 Landscape Architects Kenny Electric (303) 605-2100 Electricians

Kickfurther (908) 698-3130 Crowdfunding

Ladder & Can, LLC (303) 907-1703 Painting Contractors

LAM Tree Service, Inc. (303) 674-8733 Tree Service

Landry Law, P.C. (720) 583-2143 Attorneys & Lawyers - Personal Injury & Property Damage Law Offices of Laurie A. Schmidt, P.C. (303) 747-4686 Attorneys & Lawyers - Criminal Lent Construction, LLC (303) 625-3902 Contractors - General

Lider Auto Glass LLC (720) 629-9186 Auto Repair - Windshield, Glass Shops Lifestyle Remodelers, PCR Commercial (303) 729-3681 Kitchen Remodeling

Lifetime Construction, LLC (303) 593-2022 Home Improvements Lilou LLC (303) 919-7592 Roofing Contractors

Local Brokers, LLC (720) 588-2886 Auto Dealers - Used Cars

Lockett Refrigeration LLC (303) 659-1880 Refrigeration Equipment Commercial - Sales & Service LSE Builder Group (303) 264-8561 Contractors - General

Materia7 Design Group, Inc. (720) 937-7747 General Merchandise - Retail Mauricio Painting LLC (720) 422-6830 Painting Contractors

Maximum Leak Repair Restoration Services, LLC (303) 674-5181 Home Repair & Maintenance

Maxwell Wealth Planning, Inc (303) 210-6398 Financial Planning Consultants Meraki Moon (800) 311-5672 Clothing - Retail

Messer Painting, LLC (303) 903-0500 Painting Contractors

Metro Denver Partners (303) 777-7000 Charity - Local Michael's Roofing (303) 341-4172 Roofing Contractors

Mile High Medical Massage (720) 881-1187 Massage Therapists

Miller Glass, LLC (720) 343-6445 Windows - Installation & Service

Moon Contracting (720) 660-6643 Tile - Ceramic - Contractors & Dealers

Morning Star Financial Services of Colorado, LLC (612) 239-3768 Disabled Person Assistance Mountain View Automotive (303) 287-2859 Auto Repair - Maintenance

Mr. Rooter of Northern Colorado (888) 468-7153 Plumbing Drains & Sewer Cleaning Nations Auto, IV (303) 386-4926 Auto Dealers - Used Cars

Nationwide Internet Marketing (720) 369-8279 Internet Marketing Services NCH Software Inc (303) 557-0211 Computers Hardware, Software & Services Need Asphalt (866) 202-8733 Asphalt

Net-Zero Insulation LLC (720) 517-0011 Contractor - Insulation

NewSeason Restoration (720) 210-9200 Fire & Water Damage Restoration Next Gen Painting (720) 460-1213 Painting Contractors

Next Step Financial LLC (303) 477-6500 Mortgage Brokers NextStone (303) 371-8232 Polyurethane Products

Nina's Flowers and Gifts (720) 890-7500 Florists - Retail Noble Roofing, LLC (303) 332-3871 Roofing Contractors

O'Connell General Contractor (303) 335-5360 Contractors - General Official Coupon Code (202) 838-7283 Internet Shopping

Olde Towne Golden Realty, LLC (303) 278-2400 Real Estate Omega Paint and Specialty Finishes, Inc. (303) 304-2070 Painting Contractors Oracle Home Electrical Services, LLC (720) 222-9578 Contractor - Electrical

Orozco Professional Concrete (303) 944-7093 Concrete - Custom

Panel Masters, Inc (303) 666-8800 Concrete Contractors

Paul T Suppes HVAC LLC (303) 910-7072 Mechanical Contractors

PC MaxXx ITE Solutions, LLC (720) 216-4576 Information Technology Services Pearls for Girls (303) 520-5430 Jewelers - Retail

Persnickety Painting, LLC (303) 578-7333 Painting Contractors Pest Predator LLC (720) 961-3639 Pest Control Services

Pfeifer Construction LLC (303) 333-5709 Contractors - General Pioneer Home Solutions (720) 209-4635 Contractors - General

Pitrone and Sons Painting Company Inc (303) 791-5000 Painting Contractors

PLM Asphalt & Concrete, Inc. (303) 577-2462 Concrete Contractors Plog & Stein, P.C. (303) 781-0322 Attorneys & Lawyers - Family

Precise Radon Testing Labs, Inc. (303) 913-4534 Radon Testing & Service Precision Renovation (303) 333-3123 Remodeling Services

Premier Comfort Heating and Air, LLC (303) 916-6773 Air conditioning & Heating Contractors - Residential Premier Fence, LLC (303) 459-2360 Fence Contractors

Premier Realty and Management Co. (303) 757-8315 Property Management

Prime Music Entertainment, LLC (720) 272-3355 Audio-Visual Production Services Professional Lawn Wizards, LLC (720) 327-4691 Landscape Contractors PSI Wood Floors, LLC (970) 470-1792 Floor Laying, Refinishing & Resurfacing

Public Realty Company, Inc (303) 295-2128 Real Estate

Rains Precision Motorsports (303) 748-3043 Auto Repair & Service Rare Finds Warehouse (303) 990-9311 Furniture - Retail

BBBGuide.com

39

January 23, 2016 through April 22, 2016 Red Dot Storage (855) 733-3681 Storage Units - Household & Commercial Regency Steel Buildings Inc (303) 867-1179 Building Materials

Reliant Renovation & Repair, LLC (720) 641-6627 Home Improvements ReyCo Tax & Insurance (720) 638-5930 Tax Return Preparation

RMK Windows, LLC (720) 346-9361 Windows - Installation & Service Rock Roofing, LLC (303) 704-3350 Roofing Contractors

Rocky Mountain Heating & Air Conditioning Inc (303) 731-9173 Heating Contractors

Romero's Muffler & Auto Repair (303) 651-2938 Auto Repair & Service Roof One of Colorado LLC (303) 777-7468 Roofing Contractors RoofCo LLC (770) 325-2442 Roofing Contractors

Roybal Electrical Services (720) 338-5888 Electricians RZ Painting LLC (970) 470-0953 Painting Contractors

Safari Car Wash (303) 762-1035 Car Wash & Polish

Standley Lake Tree Service (720) 448-6362 Tree Service

Safeway Moving Inc (347) 409-7371 Movers

Stereo Mania LLC (720) 859-7468 Auto Service - Sound Systems Sales & Service

Sears Plumbing (303) 386-5682 Plumbers

Stewardship Colorado, LLC (303) 500-1931 Financial Planning Consultants

Seifelden, Inc (303) 416-5577 Internet Shopping

Stone Specialties, LLC (303) 524-0901 Countertops

Sister Carmen Community Center (303) 665-4342 Charity - Local

Streamline Commercial Properties, LLC (303) 997-0327 Real Estate - Commercial

Sleep Easily (303) 449-0778 Clinics - Sleep Centers

Solar Purpose (303) 548-3457 Solar Energy System Design & Installation Solo Electric LLC (720) 435-5586 Electricians

South Park Heating & Cooling LLC (303) 973-4983 Heating & Air Conditioning Southard Solar & Construction (303) 587-5254 Solar Energy Equipment & Systems Dealers Special Forces HVAC Installations LLC (303) 472-4754 Air conditioning & Heating Contractors - Commercial

Strotman Appliance Service (303) 523-0983 Appliances - Major - Service & Repair Sundance Window Tinting (720) 250-8468 Auto Service - Window Tinting

Tades Cleaning Company LLC (720) 278-8307 Cleaning Services Take Me For Granite Inc. (303) 722-4200 Granite

Teller - Park Electric Company (303) 597-9966 Electricians Tengu Tattoo (720) 859-3150 Tattoos

Terra Bella Landscape Architecture (800) 813-1412 Landscape Contractors

Vinatek (303) 669-4560 Basement - Remodeling

The Counter Top Guys (303) 359-3325 Countertops

Weatherford Painting and Home Improvement (720) 937-7172 Painting Contractors

TF Remodeling and Repair Ltd (720) 312-5349 Remodeling Services

The Law Office of Jennifer L Donaldson (303) 458-5000 Attorneys & Lawyers

West Highlands Auto Repair, Inc. (303) 433-9233 Auto Repair & Service

The Perfect Edge INC (303) 933-2492 Contractors - General

West Metro Security (303) 514-4095 Security Guard & Patrol Service

The Presser Foot Inc. (303) 485-6681 Sewing Machines - Dealers

Wheat Ridge Professional Pharmacy (303) 421-6111 Pharmacies

The Wellness Warrior LLC (720) 810-6864 Aromatherapy & Essential Oils

White Magic Cleaning Services LLC (720) 371-3290 Cleaning Services

Think Start Build (720) 862-4310 Business Consultants

Traemand Installation Services (720) 214-4064 Kitchen Remodeling

With Good Cause, Inc. (303) 931-0955 Marketing Consultants

Ultegra Financial Partners, Inc. (866) 450-8553 Financial Services United Roofing & Restoration, LLC (720) 345-8028 Roofing Contractors

Warranty Solutions Management Corporation (800) 322-3933 Auto Warranty Plans

Woodberg Roofing and Restoration LLC (720) 209-4635 Roofing Contractors

WS Aftermarket Services Corporation (800) 322-3933 Auto Warranty Plans

ADVERTISER INDEX 1st Stop Bail Bonds. . . . . . . . . . . . . . 36

Brother's Fence Co.. . . . . . . . . . . . . . 13

Floor Covering Liquidators. . . . . . . . 6

Ozark Fence. . . . . . . . . . . . . . . . . . . . . 21

A Better Garage Door, Inc.. . . . . . . .36

Budget Garages & Construction . . . 10

Front Range Plumbing Co.. . . . . . . 37

Peterson Concrete. . . . . . . . . . . . . . .21

A Pest Control Company. . . . . . . . .37

C Property Restoration. . . . . . . . . . . . 2

Garage Door Pros. . . . . . . . . . . . . . . .14

A Tree of Life Trimming Services . . . . . . . . . . . . . . . . . .Inside Front Cover

Calabrese Flooring. . . . . . . . . . . . . . .36

Gardner Roofing. . . . . . . . . . . . . . . . .14

Professional Painting Services, Inc.. . . . . . . . . . . . . . . . . . . . . 37

CF Landscape & Concrete. . . . . . . . . 8

Abbey Carpet & Tile. . . . . . . . . . . . . .21 Adams Roofing. . . . . . . . . . . . . . . . . . 33

Champion Windows . . . . . . . . . . . . . . . . . . Inside Back Cover

Handyman Complete Services LLC. . . . . . . . . . . . . . . . . . . . . 36

Add-A-Deck of the Rockies . . . . . . 36 Affordable Concrete. . . . . . . . . . . . . 36 African Eyes Travel . . . . . . . . . . . . . . .37 All Weather Heating & Cooling . . . . . . . . . . . . . . .36

40

Reliable Movers, Inc.. . . . . . . . . . . . . 18

Hassle Free Yard Care. . . . . . . . . . . . 36

Residential Landscape . . . . . . . . . . .37

Christian Care Services. . . . . . . . . . .29

Integrity Building Solutions. . . . . . . . 27

Colorado Asbestos Inspections. . . . . . . . . . . . . . . . . . . . . . 36

J&K Roofing. . . . . . . . . . . . . . . . . . . . . 13

Rocky Mountain Home Inspection LLC. . . . . . . . . . . . . . . . . . .36

Colorado Patio Concepts . . . . . . . . 13 Colorado Pest Management. . . . . . . 27

American Dream Decks, Inc. . . . . . 25

CS AdvoCare, Inc.. . . . . . . . . . . . . . . . 37

Amerifloor, Inc. . . . . . . . . . . . . . . . . . . . 6

Custom House Children's Center. . . . . . . . . . . . . . . . 10

Applewood Quality Builders. . . . . . . . 6

Ray Viger Services. . . . . . . . . . . . . . . 36

Assured Roofing. . . . . . . . . . . . . . . . . . 4

Day & Night Mechanical Solutions. . . . . . . . . . . . . . . . . . . . . . . 36

The Basement Edge . . . . . . . . . . . . . 17

ElectriTech, Inc.. . . . . . . . . . . . . . . . . . 36

Kastanek Plumbing. . . . . . . . . . . . . . 37 KCA Companies, Inc.. . . . . . . . . . . . . 31 Kinetic Restoration. . . . . . . . . . . . . . 11 L&N Contractors Inc. . . . . . . . . . . . . .19

Ross Tree Company. . . . . . . . . . . . . . 29 RR Roofing & Renovation LLC . . . . . . . . . . . . . . . . Outside Back Cover Safehouse Progressive Alliance For Nonviolence . . . . . . . . . . . . . . . . .36

Lance Landscaping LLC. . . . . . . . . . . 6

Security Plumbing & Heating. . . . 37

Law Office of Kevin C. Flesch. . . . . . . 8

Split Rail Fence Co. . . . . . . . . . . . . . . . 1

Leo's Heating, Air Conditioning & Refrigeration Services . . . . . . . . . 18

Top to Bottom Cleaning. . . . . . . . . 36

Metro Mix Flatwork. . . . . . . . . . . . . . 14

TruBuilt Construction, Inc. . . . . . . . 33

Toyexus. . . . . . . . . . . . . . . . . . . . . . . . . 33

Basement Finishing Colorado, Inc. . . . . . . . . . . . . . . . . . . . .27

Enviro Screens and Shutters, Inc.. . . . . . . . . . . . . . . . . . . . .15

Mr. Cool Heating & Cooling. . . . . . 36

Turner Roofing & Exteriors LLC. . .17

Boulder Home & Garden Fair. . . . .10

Erives Heating & Air. . . . . . . . . . . . . . . 3

New Windows for America. . . . . . . . 7

The Wall Rebuilder . . . . . . . . . . . . . . 36

Briar Street Builders. . . . . . . . . . . . . . 36

Fine Carpet & Fabric Care. . . . . . . . 37

OB Painting, Inc.. . . . . . . . . . . . . . . . . . 8

WesTec Builders. . . . . . . . . . . . . . . . . 31

BBB Community Guide

WINDOWS

•

SUNROOMS

•

SIDING

•

HOME EXTERIORS

Upgrade Your Home **

Custom-designed home exterior solutions built, installed and guaranteed by Champion * *Call for details.

Call Today!

Mention this Ad and Receive an

Extra 5% Off* *

call for details.

MORE THAN 9 OUT OF EVERY 10 CHAMPION CUSTOMERS

Are likely to recommend Champio n to a friend Are likely to recommend our salesp erson to a friend Are likely to recommend our install ation crew Are satisfied with the quality of our materials Feel they are receiving a fair value for their money

Source: GuildQuality survey of 40,000+

previous Champion customers.**

BBB Torch Award for Marketplace Trust Trust • Performance • Integrity Champion Windows, Siding & Sunrooms 2011 Winner, Large Business Category BBB Serving Denver/Boulder

10000 E. 45TH AVE., DENVER

303-302-0341 | GETCHAMPION.COM

*Minimum purchase required. All discounts apply to our regular prices. All prices include expert installation. Sorry, no adjustments can be made on prior sales. Cannot be combined with other offers. See store for warranty. **Call store for details.

Offers expire 8-15-16 ©Champion®, 2016 OFFER CODE: 34679

ONE CONTRACTOR FOR ALL YOUR NEEDS! Locally Owned and Trusted Since 1998 ➤ 5 Year Craftsmanship Warranty* *Call for warranty details

➤ GAF Nationally Certified Roofing Contractor for Superior Craftsmanship ➤ Accredited by the Better Business Bureau- A+ Rating ➤ Roof, Gutters, Windows, Paint, Siding & More…

❱❱ AT RR ROOFING & RENOVATIONS, our goal is to make your roofing or weather reclamation

experience painless and stress free. We understand when a natural disaster occurs, it can be difficult for homeowners to get things back to normal. Our job is to help our customers navigate the process of rebuilding their properties, including identification of damage, protocol of communication with the insurance company, selection of materials and establishing time-frames for project completion.

❱❱ CONTACT US TODAY FOR YOUR FREE PROPERTY INSPECTION

720-291-7225 | john@roofbyrr.com | www.roofbyrr.com 5290 E. Yale Circle • Suite 208 • Denver, Colorado 80222