Community Guide - Summer 2014 by BBBDenver

Community BETTER BUSINESS BUREAU

FREE SUMMER 2014

GUIDE

Better Business Bureau of Denver/Boulder

SMART TIPS for SUMMER TRAVEL! p. 24

BEAUTIFY YOUR OUTDOOR SPACES p.19

INSIDE:

Save Money, Learn More About BBB Accredited Businesses

Hiring A Handyman

p. 30

The BBB’s NEW Website p. 22 Safe Pest Control

p. 26

How Your BBB Helps YOU! p. 27

BBBGuide.com

ENVIRO SCREENS AND SHUTTERS

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• Rolling Shutters Strong. Secure. Durable.

• Rolling Shades Live Outside On Your Terms.

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Serving the Metro Area for Over 40 Years

HOA SpeciAliStS e l a s e l Who ublic! P tion or e h t o t alla Inst ly e t e l p Com aterials On M

Specializing in High Quality, #1 Grade Cedar Privacy Fences

BBBGuide.com

Yououbydidn’t didn’t become become successful Y successful striving for by striving for average. average.

LOCALLy-OWNed & OperAted

Home design ©Betant, Inc.

didn’t become successful Ybyoustriving for average.

Home design ©Betant, Inc.

Home Design ©Betant, Inc.

The REME by San Diego based RGF Environmental is the most advanced air purification technology available, effective against all three types of indoor air pollutants.

Your one stop source for quality service, equipment & construction! Residential & Commercial Service, Sales & New Construction ✔ Furnaces ✔ Air Conditioning ✔ Boilers/Hydronics

✔ Water Heaters ✔ Appliance Repair ✔ Plumbing

If you’re building or remodeling, why settle for average? If you’re building or remodeling, why settle for average? At Hurd, our wood patio doors are & custom made carefully and proudly by windows hand. At windows R & RandWindows Doors, our wood/clad and Thanks to our endless options, distinctive designs and patio doorsperformance, are custom made and proudly by Hurd. Thanks upscale you’ll nevercarefully have to compromise. In fact, you’ll soon discoverdistinctive that we’re striving for the to our endless options, designs and upscale performance, same thing as you: Perfection. If you’re building orcompromise. remodeling, why settle foryou’ll average? At Hurd, our wood you’ll never have to In fact, soon discover that windows and patio doors are custom made carefully and proudly by hand. we’re striving for the same thing as you: Perfection. Thanks to our endless options, distinctive designs and upscale performance, you’ll never have to compromise. In fact, you’ll soon Hours: discover that we’re striving for the Showroom Monday-Friday, 8-5 same thing as you: Perfection. Call now for an appointment!

8120 N Sheridan Blvd, Suite A301 • Westminster, CO

(303) 351-5030 • www.e3servicegroup.com

303-287-0887 4770 Fox Street, Unit 11 • Denver, CO 80216 NW Corner of I70 & I25 • www.RandRwindow.com

Over 40 Years Of experience serving Denver & cOlOraDO areas

DOUGHERTY ASPHALT, PAVING & SEAL COATINGS • Hot Mix • Tar & Gravel • Hot Rubber • Seal Coating • Chip Sealing

• Recycling Materials • Parking Lots • Waterproof Coatings of Roofs • Hot Steam Cleaning • Residential Drives

JACK DOUGHERTY owner

• Schools • County Spec • Powerwash Parking Lots • Powerwash & Repair Concrete Driveways

BBB Accredited Business for 18 Years!

✔ Quality Work ✔ Family Owned and Operated ✔ Local References

720-215-5098 MEMBER OF COLORADO ASPHALT PAVING ASSOCIATION • Senior & Civil Discounts 2

Building a Better Community

delivering delivering delivering delivering delivering delivering delivering delivering

peace peace of of mind mind peace peace of of mind mind peace peace of of mind mind peace peaceofofmind mind every every stepstep of the of the wayway every every stepstep of the of the wayway

WeWe understand understand thatthat it’s more it’s more thanthan justjust packing packing andand moving moving boxes boxes —— it’s about it’s about moving moving your life! life! We We listen, listen, we packing we understand understand and and we we recognize recognize WeWe understand understand that that it’s your more it’s more than than just just packing andand moving moving boxes boxes —— your unique unique needs. needs. When When s time it’listen, s time to relocate, to relocate, youyou canand can relax. relax. We’ll We’ll taketake it’s about it’your s about moving moving your your life! life! Weit’We listen, we we understand understand and we we recognize recognize care care of the of the details. details. youryour unique unique needs. needs. When When it’s time it’s time to relocate, to relocate, youyou cancan relax. relax. We’ll We’ll taketake carecare of the of the details. details.

To To getget a FREE a FREE estimate estimate callcall 303.329.6868. 303.329.6868. To To getget a FREE a FREE estimate estimate callcall 303.329.6868. 303.329.6868.

Colorado ColoradoHi-Tec Hi-Tec Moving Moving & Storage, &Hi-Tec Storage, Inc.Inc. Colorado Colorado Hi-Tec Agent Agent for Wheaton for Wheaton Interstate Interstate Moving Moving Moving Moving & Storage, & Storage, Inc.Inc.

www.hitecmoving.com www.hitecmoving.com Agent Agent for Wheaton for Wheaton Interstate Interstate Moving Moving

www.hitecmoving.com www.hitecmoving.com

MC 87113 MC 87113

Providing Colorado with highest Quality rooFing ProduCts & serviCes sinCe 1997

Owner on EVERY job!

2013 BBB Longevity Award

13 years of continuous BBB Accreditation since Sept. 8, 2000

Winner of a Gold Star Certificate from BBB/Denver Boulder, 2013

Call today for a free quote 303.646.9300 â&#x20AC;˘ assuredroofing.com Free estimates on installation and repairs 4

Building a Better Community

PHOTOS FROM TOP LEFT CLOCKWISE: BRIDGET CALIP, AODAODAODAOD, DARREN BAKER, ERNEST R. PRIM ALL FROM SHUTTERSTOCK.COM

CONTENTS 9

10 15 10

BBB Accredited Charities: Start With Trust The Strength of the BBB Brand BBB Accreditation – What it means for YOU!

Beautifying Your Outdoor Space

Navigating the BBB Home Page

Summertime Travel Tips

Smart & Safe Pest Control

30 Tips for Hiring a Handyman 32 24

BBB Foundation: Bridging the Ethics Gap New Accredited Businesses

Complete edition online at BBBGuide.com Publisher: Thomas W. Brock Art Director: Peggy Doyle Graphic Designer: Allison Gray Advertising Sales: Sandi Ausman, June Lantz, Linda Wigod, Jason Zvitt BBB of Denver/Boulder Publication Support: Vickie Denham, Carol Garton, Megan Herrera, Katie Brown COVER PHOTO BY MASZAS / SHUTTERSTOCK.COM

Please note: BBB Accreditation can be discontinued or revoked at any time. Always check with your BBB first to verify if an organization’s BBB Accreditation is current by visiting denver.bbb.org or by calling 303.758.2100.

Copyright © 2014 by Brock Media. All rights reserved. Reproduction of any material in this magazine or on the BBB Community Guide website, including publisher-produced advertising, is strictly prohibited without publisher’s permission. The BBB Community Guide is published by Brock Media, 603 S. Broadway, Suite A, Boulder, CO 80305. Phone: 303-443-0600. Fax: 303-443-6627. Email info@brockpub.com.

ONLINE AT BBBGUIDE.COM

BBBGuide.com

Time to Save!

$79

AIR CONDITIONINg TUNE UP Repair/parts not included. Offer expires Aug. 15, 2014. Must be presented at time of service to gain savings.

When Was the last time you had your a/c tuned up?

Family-Owned and Operated

call your air conditioning experts today!

Eternal Hybrid Tankless Water Heaters • Boilers • Mini Split A/C Systems Humidifiers and More! Different Brands Also Available

You will get a reasonable price quote whether it’s for a repair or a new heating or cooling system. It’s that simple!

Call Today 303-936-2696

Serving the Metro Denver area for nearly 50 years

24/7 Answering service by a person not a machine!

We fabricate and erect steel structures

Financing available

for residential and commercial customers. We also provide the following services: Welding • Retail Steel Sales Stainless Steel & Aluminum

With Amana, you’ll get a… LIFETIME UNIT REPLACEMENT LIMITED WARRANTY!*

APACHE STEEL CORP.

303-936-2696

12280 W. 50th Place • Wheat Ridge, CO 80033

Licensed & Insured • Nate Certified • Expert Technicians BBB Accredited Business

303-421-1188

*To receive the Lifetime Unit Replacement Limited Warranty, online registration must be completed within 60 days of installation. Online registration is not required in California or Quebec. Full warranty details available at www.amana-hac.com. Amana is a trademark of Maytag Corporation and is used under license to Goodman Company LP. All rights reserved.

www.ApacheSteel.com

No Job Too Small or Too large

PeTerSoN CoNCreTe, INC. 303-286-8510 750 e. 71st ave., unit a, Denver

 Commercial  Custom Homes  Tract Housing  Driveways  Patios

 Sidewalks  City Work  Paving  Curb & gutter  Tear-out & replace

FRE ESTIMATE ES!  Caissons  Stamped Concrete  exposed aggregate Concrete  …and more!

Since 1972

“For THoSe WHo STIll Care abouT qualITy” 6

Building a Better Community

10% off any service* * new customers only Expiration Date: 8/31/14

25% off

insurance deductible upon final payment Expiration Date: 8/31/14

Fire/Smoke Damage Water/Flood Damage Mold • General Contracting Drywall • Painting • Carpentry

10% off

25% off specializing in insurance any service deductible disaster restoration *

* new customers only

Fire/Smoke Damage • Water/Flood Damage Mold • General Contracting Drywall • Painting • Carpentry

upon final payment

JCommercial & N RoofiNg & Residential doN’t live with a dRip! Call J & N Roofing today! Before

After!

▲ 30 years experience; operating as J & N over 17 years ▲ Reroofs, maintenance, small repairs ▲ We do certifications and free inspections

303-438-1007 • www.jnroofingcolorado.com BBBGuide.com

Carpet • Hardwood • Granite • Tile/Stone Marble • Laminate • Vinyl

Gorgeous Floors

Abbey Carpet & Tile

America’s choice in floor fashions since 1975.

11455 Washington St. #G • Northglenn, CO 80233 303-457-8668 • thornton.abbeycarpet.com

CUSTOMER SATISFACTION IS OUR MISSION

Free Upgraded Shingle*

with the purchase of a complete new roof! Exp.*call date for8/31/2014 details

●

Roofing

● Restoration ● Gutters

● Painting

Building a Better Community

● Garage

Builder

● Insulation ● Flooring ● Fencing

303-340-8979 (Main) 303-829-2663 (Direct) 15461 E. Batavia Drive, Unit B Aurora, CO 80011 www.getmecpr.com

BBBGuide.com

BBB BRAND

The Strength of the BBB

is a private, nonprofit organization that provides services and programs to assist businesses, consumers, donors and charities. The focus of the BBB’s activities is to promote an ethical marketplace by encouraging honest advertising and selling practices, effective dispute resolution and charity accountability. The services and programs offered by your BBB help you be a more informed, knowledgeable, satisfied consumer and help businesses grow in an everchanging competitive marketplace. BBB was established in 1912 with BBB Denver/Boulder opening in 1951. Today there are 112 BBBs across the nation and Canada representing more than 400,000 BBB Accredited Businesses and serving millions of consumers and other companies. BBB Denver/Boulder offers services and outreach initiatives throughout a 12-county metro service area. Having more than 100 years of strength in its brand, BBB continues to be competitive and relevant by offering educational programs and services in the ever-changing global marketplace. As a consumer, why should you use BBB Denver/Boulder? Business Reviews and Charity Reports One of BBB’s primary functions is to provide free, unbiased BBB Business Reviews and Charity Reports. We encourage the public to contact us before doing business with a company or donating to a charity. BBB Denver/Boulder maintains approximately 72,000 BBB Business Reviews on area businesses. The reviews offer basic background information as well as a company’s rating, complaint history, and advertising concerns. You can also get lists of BBB Accredited Businesses by industry category, and even request quotes directly from our website. You can request a quote from any individual BBB Accredited Business Review and this service is free. Visit www.findacompany.org to find a BBB Accredited business or charity, or visit www.denver.bbb.org to get a BBB Business Review on any business or charity. Customer Reviews BBB now offers a Customer Review program. Adding to the many free services the BBB offers, BBB Customer Reviews give consumers the opportunity to post a ‘verified-for-authenticity’ review. BBB Denver/Boulder was one of the first BBBs in the nation to unveil this unique platform. BBB Customer Reviews give further

Stat This! 10

Building a Better Community

2013 Business Reviews Read Nationally

131,203,270

2013 Business Reviews Read Locally

3,152,485

BBB Brand insight into a company’s behavior and are processed by the BBB staff to ensure validity. This program allows the customer to post a positive review on a business, and the business can promptly respond to the review to help build customer satisfaction and continued engagement. Dispute Resolution By providing BBB Business Reviews and BBB Charity Reports to the public, we hope to assist with resolution in all sectors of the marketplace. Unfortunately, problems still occur, which create a demand for dispute resolution services. BBB’s general complaint services are free to the public. BBB acts as a neutral third party to facilitate communications between the complainant and the organization that received the complaint, showing the ethical business practices that Accredited Businesses deploy. We are proud that a large number of our BBB Accredited Businesses make a reasonable good-faith effort to resolve issues. Other dispute resolution services consist of mediation or arbitration. The BBB facilitates these hearings and uses professional mediators and arbitrators who volunteer their services. Fees range from $150-$500. Either service is offered to individuals 59+ years of age at a flat fee of $25. Advertising Review BBB’s roots are in assisting businesses in self-regulation in their advertising. Within this program, BBB regularly reviews local advertising to be sure it is truthful and not misleading to the consumer by using the BBB Code of Advertising as our guide. These guidelines mirror Federal Trade Commission laws and rules.

2013 Top 10 Industries for BBB Complaints 1. Television — Cable, CATV & Satellite 2. Internet Access Provider 3. Money Orders & Transfers 4. Property Management 5. Real Estate Services 6. Auto Dealers - New Cars 7. Payment Processing Service 8. Collection Agencies 9.. Roofing Contractors 10. Movers NOTE: The BBB can provide complaint processing, reports and reviews on any local com-

BBB - Your Local Expert BBB Serving Denver/Boulder is a respected voice in the media, delivering messaging to both the business and consumer base. News media regularly seek the BBB’s expert advice on businesses, charities, scams and general information for consumers. Your BBB reaches the population through regular appearances on local television, radio, print media, Web and social media. We further our outreach efforts by producing and participating in community events, and speaking to many demographics about issues that directly affect them. U

8,000

Nearly Accredited Businesses and Charities

pany or charity, not just those that are BBB Accredited. Visit www.denver.bbb.org for more information.

BBB Denver/Boulder 2013 total Website visits – more than

4 million

BBB Community Guide

300,000

reaches consumers each year

BBBGuide.com

* Call for details

Building a Better Community

Residential and Commercial New Builds and Repairs Chain Link and Iron Fences • Wood and Vinyl Fences Privacy or Rail Fences Gate and Iron Fabrication • Automatic Gates with Keypad or Phone Access • Rental Fences

CElEbRATIng 20 yEARS In DEnvER

for a FREE ESTIMATE please call

303.202.1000 www.ozarkfence.com

Family-Owned & Fast, Friendly Service!

Exp. date 8/31/2014

BBBGuide.com

APPLEwooD oFFIcE PARk 2700 Youngfield, Suite 280 • Lakewood, co 80215 www.aqbconcrete.biz • aop2700@comcast.net

•S OL AR

SE RV IC E•

ING

HE AT ER S•

Celebrating Our 30th Year Anniversary

W AT ER

Tom Yang - 303-237-1423 or cell: 303-944-2540

PLU

Many Local References • No Up-Front Deposit Required

EX CA VA T

se Habla español

24 HOUR

Emergency Service

Video inspect

RO OT ER

Excavation • Flatwork • Patios Driveways • Structural Foundation Repair Licensed • Insured

FREE ESTIMATES

•W AT E

RA IN

•S

Residential • Commercial • Free Estimates

HE AT IN G

• Licensed/Insured • Immediate Response! • Competitive Pricing

•G

pplewood AQuality Builders

RE PA IRS

Master plumber on call oversees all Work

(before to see problem specifically, & after to show what was cleaned out)

& Clean Sewer Line for $169 Expiration date 8/31/14

Water Heater installation of 40 gallon Residential Natural Gas for $850 Expiration date 8/31/14

Water Heater installation of Commercial Grade $200 off Expiration date 8/31/14

www.oasisplumbingco.com

303-919-7332

303-288-0119

1007 E. 75th Ave., Unit D • Denver, CO 80229 • www.kcahvac.com

HEATINg & AIR CONDITIONINg SOlUTIONS Your comfort is our pleasure!

• Design Build • Heating & Air Conditioning • Commercial Maintenance • Tenant Finish & Remodels (Quarterly, Seasonal PM’s) • Service on all Makes & Models • Commercial, Residential & Industrial • Residential Precision Tune Ups (Seasonal Maintenance) • New Installs • 24 Hour Emergency Service • Replacements & Upgrades

25 OFF

Any Service Call Expiration date: 8/31/14

Building a Better Community

Free In-Home Proposals on Furnace & AC Installs

25 OFF

Air Conditioning Precision Tune Up Expiration date: 8/31/14

BBB ACCREDITATION

BBB Accreditation:

PHOTO BY ANDRESR / SHUTTERSTOCK.COM

What it means to YOU! W eâ&#x20AC;&#x2122;ve all had to make decisions when it comes to choosing a business to help us remodel, repair the plumbing, re-roof, etc. Even buying tires, picking a pet sitter, or selecting a dentist requires doing some homework. How do you know who is reliable, who conducts business fairly and who has your best interests at heart? For more than 100 years, the Better Business Bureau has provided the public with services to help encourage trustworthy relationships with businesses. BBB Accredited Businesses are companies that have met and formally agreed to maintain BBB standards of ethical business practices. BBB Accredited Businesses pay a fee for accreditation review and monitoring, and to support services the BBB provides to the public for free. BBB Accreditation is earned and monitored, not simply bought. Every BBB Accredited Business must apply for accreditation, meet and agree to maintain the eight BBB Standards for Trust and then be approved.

Businesses join the BBB for many reasons. Because the BBB name is one of the most trusted and well known nationwide, businesses recognize its credibility and strive to align with and support the BBB. Businesses also choose to be accredited to support the BBB's efforts to create a fair, trustworthy community of businesses that uphold BBB standards. Every year the BBB revokes accreditations for violation of standards. These eight standards help the entire marketplace by holding businesses accountable to the following: n BUILD TRUST by establishing and maintaining a positive track record in the marketplace. n ADVERTISE HONESTLY by adhering to established standards of advertising and selling. n TELL THE TRUTH by honestly representing products and services, including clear and adequate disclosures of all material terms.

BBBGuide.com

BBB ACCREDITATION

COMMON MISCONCEPTIONS ABOUT BBB ACCREDITATION n BBB Accreditation does not mean that the business’s products or services have been evaluated or endorsed by the BBB, or that the BBB has made a determination as to the business’s product quality or competency in performing services. n Businesses are under no obligation to seek BBB Accreditation. Some businesses are not accredited because they have not sought BBB Accreditation or do not qualify. n The general public sometimes assumes the BBB only reports and accepts complaints on BBB Accredited Businesses. This is not true. Your local BBB maintains approximately 72,000 files on businesses and charities, of which nearly 8,000 are BBB Accredited. We also accept and report complaints against any business within our 12-county service area. n BBB Standards for Trust are not applied only to BBB Accredited businesses, but to all businesses. We hold the entire marketplace to the same ethical standards. The only difference with BBB Accredited Businesses is we have determined they meet these standards and when they join, they formally agree to maintain them. TO QUALIFY FOR BBB ACCREDITATION A BUSINESS MUST: n Be operating at least one year, or have owned a previous business in the same industry for at least one year. n Be free of any major government action. n Have zero unanswered or unresolved BBB complaints. n Have at least a B rating with the BBB. n Meet all other standards outlined in the BBB Code of Business Practices. U

DID YOU KNOW…

n Nearly 8,000 businesses are accredited with the BBB of Denver/Boulder. n Almost 1,500 businesses in the Denver/Boulder area have maintained BBB Accreditation for 10 or more years. 16

Building a Better Community

WHY

JOIN NEARLY 8,000 BBB ACCREDITED BUSINESSES AND CHARITIES? BECAUSE: Logo links to your BBB Business Review creating powerful search engine optimization. BECAUSE: 112 BBBs across North America + 400,000 Accredited Businesses = 800 million business web links. BECAUSE: More than 4 million website visits in 2013 BECAUSE: More than 3.3 million unique website visits in 2013

More Benefits: Online Business Directory 25,000 consumers per month visited BBB’s Online Directory in 2013…great marketing opportunity. Request A Quote 12,000 quotes in 2013…an exclusive leadgenerating benefit for your business. BBB Affinity Programs Each program is designed to reduce your business costs. Customized BBB Business Reviews Economically market your business by customizing your review. Business Events & Workshops Get new business leads and highlight your company through BBB networking and events. Marketing Advantages Market to millions of consumers and nearly 8,000 Accredited Businesses and Charities in the Denver/Boulder area and the 12 counties your BBB serves.

PHOTO BY RACORN

n BE TRANSPARENT by openly identifying the business’s nature, location and ownership, and clearly disclosing all its policies, guarantees and procedures. n HONOR PROMISES through abiding by all written and oral agreements. n BE RESPONSIVE by addressing marketplace disputes quickly, professionally and in good faith. n SAFEGUARD PRIVACY by protecting any collected data against mishandling and fraud, collecting personal information only as necessary, and respecting consumers’ preferences regarding the use of their information. n EMBODY INTEGRITY by approaching all business dealings, marketplace transactions and commitments with integrity. The BBB Code of Business Practices details each Standard for Trust and every company that applies for BBB Accreditation is rigorously reviewed against these principles before it is approved. Visit www.denver.bbb.org/codeofbusinesspractices for more details about the BBB Standards for Trust. All BBB public services exist to foster a fair playing field for the entire marketplace, and BBB Accredited Businesses want to help support those efforts, along with fairness and accountability among their competitors. By advertising their BBB Accreditation, businesses let customers and potential customers know they can be trusted to do the right thing.

Heating • Cooling DON’T GET BEAT BY THE HEAT, REPLACE YOUR AIR CONDITIONER! • Committed to Excellence • No Extra After-Hours Service Call Charge • 1 Year Warranty* On Service Repairs • Licensed & Insured • Invest in Your Home & Family • Family Owned & Operated

SAVE 10%*

ON A NEW INSTALLATION OF AIR CONDITIONER. *with qualified payment only Exp. date 8/31/2104

720-365-1187

GrandHomeServicesllc.com *call for details

IS YOUR ROOF DAMAGED? Roofing Siding Gutters Windows Check our Website for Specials!

“Roofing Done Right”

• FREE Estimates • FREE ‘No Hassle’ Inspections • Insurance Claims Specialists Residential & Commercial Licensed & Insured Locally Owned & Operated

Faith, Family, Honesty & Integrity www.eliteroofingcolorado.com

303-296-0361 BBBGuide.com

Quality work, FOR LESS!

• New Sod • Flagstone • Shrubs • Brick Pavers • Rocks • Trees

• Custom Wood Fences • Fire Pits • Stamped Concrete • and more! • Concrete • Specializing in • Sprinkler Install all Hardscapes/ • Retaining Walls Softscapes

From Design to Install, Yes – We Do It All!

$500 OFF! $250 OFF! Complete Concrete Work

Landscaping*

(400 sq.ft. or more)

*Call for details

Must present coupon. Not valid with other offers or prior services. Offers expire 8/15/14.

Contact Josh 303-690-9993 www.cflandscapeconcrete.com

Also accepting Discover, Diners Club & American Express

Where Integrity is our passion . . . and the standard for everything we do!

Our Services

Professional Hail & Wind Damage Roof Inspections Roof Replacement Estimates ● Roof Repairs & Maintenance ● Cedar Shake Repairs & Maintenance ● Roof Certiﬁcations ● Gutter Estimates ● Gutter Replacement ● Offer 100% Financing* ● Accept All Major Credit Cards ● ●

* Call for details

“

Every aspect of my experience rates exellent. Everything was done when they said it would be done. All work was excellent. The clean-up was superb. The sales and service representative was excellent, always keeping me well informed. I will recommend you to anyone who needs a roof. I cannot compliment Integrous roofing enough. - Patty V.

“

(303) 524-5926 (Phone) • (303) 302-5432 (Fax) • www.integrousinc.com 18

Building a Better Community

LANDSCAPING

Beautifying Your

Outdoor Space Within Your Budget

Whether

you’re

starting

a landscape from scratch, overhauling an existing one, or simply adding a few new features, setting a budget is a crucial first step. But how do you know where to allocate your dollars? We asked local landscape designers,

PHOTOS BY SHUTTERSTOCK.COM

architects and contractors Feature: Pathways Skimp or Splurge? Skimp Why: Pathways simply need to be functional. Pea gravel, crusher fines, mulch and concrete pavers are all fairly cheap materials that make suitable pathways, and it’s easy to upgrade them in the future if you wish. But splurge on front-yard pathways for curb appeal.

to devise a list of landscape features and whether you should “skimp” or “splurge” in those areas. Here’s their advice:

››

BBBGuide.com

LANDSCAPING

Landscape Feature: Trees and Bushes Skimp or Splurge? Skimp on size; Splurge on quality Why: Choose trees and bushes grown locally or regionally because they’ll be better adapted to our harsh climate, poor soils and drought challenges. It’s not necessary to purchase the largest tree at the nursery, however. Smaller-caliper trees tend to acclimate more easily and catch up with larger-caliper trees. If planted properly, staked, irrigated adequately and pruned correctly, trees will pay off handsomely in a landscape for years to come. Landscape Feature: Mulch and Soil Amendments Skimp or Splurge? Splurge Why: The proper soil amendments can break up heavy soils, create proper conditions for plants to get established, and allow for better nutrient uptake and soil retention, thus decreasing water needs over time. But formulas are highly inconsistent, so you might need to splurge to make sure you’re getting a quality product that doesn’t contain detrimental fillers like salt. As for ground-cover mulch, splurge if the site is exposed to the elements. You don’t want your mulch to end up in your neighbor’s yard on a windy day, which it could do if it’s the cheaper, lighter kind. Feature: Decks and Patios Skimp or Splurge? Splurge Why: With more than 300 days of sunshine a year in Colorado, why wouldn’t we splurge on an outdoor living room? For decking, composite or plastic materials cost more than wood but save money in the long run because little maintenance is needed. For patios, concrete that’s properly reinforced is much less likely to crack and will last longer. And because high-quality stone is readily available here, it’s often similar in price to poured concrete—and it’s prettier. The outdoor living space is generally the most expensive part of a landscape project, but it also retains value the best. 20

Building a Better Community

Feature: Irrigation Skimp or Splurge? Splurge Why: Generally speaking, don’t hire the person with the lowest quote. Instead, look for solid referrals. Features like an underground drip system, soil sensors and a quality timer cost a little more up front, but save in the long run by not wasting water. The newest generation of smart controllers let you know how often to water, based on humidity, wind, and soil temps and moisture. Feature: Fountains and Other Water Features Skimp or Splurge? Skimp (definitely!) Why: You don’t need a grandiose waterfall or flowing creek to make an impact on your landscape. Even a small boulder with water cascading into a small pool, or a prepackaged tabletop fountain, can create a sense of peace. Large water features are almost always a bad investment, because they don’t retain any resale value, they may require costly maintenance, they’re hard to clean and they often waste water. If you absolutely must have a water feature, a small, prepackaged, self-contained fountain will provide the soothing effect of water without the hassle or cost. Smaller is also preferable if your goal is to attract birds. They prefer smaller, shallower basins to drink from and bathe in. Feature: Lighting Skimp or Splurge? Splurge on quality; Skimp on quantity Why: You don’t need a lot of lights in your landscape, and city/county ordinances generally prohibit overdoing lighting. But lights for security and safety, to highlight landscape features, or to illuminate an outdoor living room should be high-quality LED or photocell systems that will last. A professional can help you determine where you need lighting and what kind you need. If you’re lighting a path, there are numerous low-cost LED options that are solar and don’t require a timer. But if you’re lighting a yard for ambience and parties, invest in a higher-powered system. Feature: Landscape Designer/Contractor Skimp or Splurge? Splurge Why: An experienced landscape designer is crucial for helping you determine what you really need—and don’t—in your landscape. Professionals know others in the industry and can often purchase supplies at a discount. They also know the best cost-cutting measures and how to avoid costly mistakes. Start your search for a professional by calling the BBB or visiting its online directory of BBB Accredited Businesses at www.findacompany.org. You can request bids from any BBB Accredited contractor by clicking on “Request a Quote.” Also, talk to friends, family and business associates for referrals, and meet with all prospects in person before deciding. U

PHOTOS BY SHUTTERSTOCK.COM

Landscape Feature: Plants Skimp or Splurge? Skimp on size; Splurge on quality Why: The health and appearance of a plant are the most important things to look for— and the highest-priced plants aren’t necessarily the highest quality, so shop around. Choose smaller plants for extra savings, like a 4-inch pot instead of a gallon container. You may lose a few seasons of growth, but the plant will make up for it in time. Select plants suited to Colorado’s USDA Hardiness Zone and climate, or you’ll spend extra time and money replacing plants that don’t make it.

proudly serving Metro denver since 1978

Int

n io

In A ct rity g e

Ross Tree Company

We are a full-service tree company that offers tree pruning, removal, stump grinding, plant health, lawn-care services, and irrigation services. Certified arborist & Colorado State Ag Qualified supervisors available.

Coloradoâ&#x20AC;&#x2122;s Tree InjeCTIon speCIalIsTs

We specialize in systemic and trunk injections, a safe alternative to spraying that works. We can treat for Bark beetles, IPS engraver beetles, Emerald ash bore, and many others.

dan@rosstree.net C roger@rosstree.net www.rosstree.net

303.871.9121

Call or email for your free tree/lawn proposal!

Snap + Deposit = Snaposit Deposit a check with your smart phone! Snap + Deposit = Snaposit Deposit a check with your smart phone! Take a picture of front of your check. Make sure to include all four corners of your check.

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Visit Branch... Visit Your Your Nearest Nearest Branch...

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FortCollins Collins Berthoud Berthoud Firestone Fort Firestone Longmont Longmont abtbank.com abtbank.com BBBGuide.com

N A V I G A T I N G

the home page

of your Better Business Bureau Serving Denver/Boulder 1

www.denver.bbb.org

2 9 6

ct your local BBB. best way to conta or a 1. Contact: Find the business, a charity, a for a quick search 2. Search Bar: Do fits for news article. accreditation bene : Log in to manage 3. Business Login B. your business. up at your local BB See whatâ&#x20AC;&#x2122;s coming for an h 4. News & Events: arc Se : Directory Business & Charity egory, name, etc. cat , 5. BBB Accredited on ati loc by or Charity es, accredited Business latest news releas y up to date on the Sta : rts Ale d 6. News an rs. me nsu rnings for co cess. scam alerts, and wa complaint filing pro k here to initiate the Clic t: lain mp or cts du pro 7. File a Co for ote e qu tantly request a fre Ins : ote Qu a est 8. Requ dited Businesses. services from Accre B website to navigate the BB r: Use these tabs r, or nonprofit 9. Navigation Ba me nsu co r, ne business ow whether youâ&#x20AC;&#x2122;re a ng an organization. process to becomi ditation: Start the 10. Apply for Accre ess. Accredited Busin

Building a Better Community

“Fast, Friendly, Year Round Reliable Service” COMMERCIAL • RESIDENTIAL CEDAR • VINYL • CHAIN LINK • MUCH MORE Ask About Our Build ‘n’ Give Program

FREE ESTIMATES 303-431-7372 u [ tq

BrothersFenceCompany.com

call us today for a free inspection reportmention this ad and you will be eligible for discounts!!!

We Know The Difference Between Right and Wrong. We CHOOSE Right. check out our facebook page for fun facts and special deals.

303-332-6224

info@gardner-contracting.com • gardnerroofs.com

BBBGuide.com

TRAVEL TIPS

Summertime

24 24

BY MEGAN HERRERA, BBB OF DENVER/BOULDER

ummer in Colorado—doesn’t it always seem to go by too quickly? Many look forward to summer vacations as part of their season plans, because with school being out, it’s prime time for families and college students to get away. Vacation travel is also big business. According to the U.S. Travel Association, direct spending on leisure travel by domestic and international travelers totaled more than $621 billion in 2013.

Building aa Better Better Community Community Building

PHOTO BY DARREN BAKER, SURF PHOTO BY ANTON WATMAN / SHUTTERSTOCK.COM

Travel Tips

Vacationing is a must, but we all know that planning and other parts of the process can be stressful. The Better Business Bureau offers many tips on how to ease stress and avoid getting ripped off. Please remember the following tips when booking and leaving for your trip: Book with a company you are familiar with and trust. Find BBB Accredited travel companies, hotels, etc., by visiting www.findacompany.org or by checking BBB Business Reviews at www.denver.bbb.org, or by calling 303-758-2100. • Be cautious of special “summer deals” advertised by unknown companies. Sometimes these offers (found in emails, online, faxes, mailers, etc.) may not even be from real companies. They may be scammers trying to get your credit card number or other information. • Use a credit card to pay for the trip so you can dispute the charges should something go wrong. Not-soreputable companies tend to get complaints about incorrect bookings and not disclosing all of the information the traveler needs to know about their flight, hotel or other important parts of the trip for which they’ve paid. • Make sure you understand any and all extra fees that may be incurred on your trip. • Consider trip insurance. It may be necessary if you are traveling to an area that may see severe weather. Other situations that travel insurance can protect against are usually unforeseen, such as injury, illness and sudden closures. • If you are traveling internationally, be sure to check www.travel.state.gov for travel warnings. This government website gives a list of countries where long-term, protracted conditions make a country dangerous or unstable to visit. A travel warning is also issued when the U.S. Government’s ability to assist American citizens is constrained due to the closure of an embassy or consulate, or because of a drawdown of its staff. • Create an emergency contact list. Write down important numbers you might need during your trip or in an emergency, including family members, friends, towing companies and hotels. Also, give a few close family members all of your trip information so they know how to contact you in case an emergency occurs back home.

• Don’t announce your trip on social media sites such as Facebook and Twitter. If this information gets into the wrong hands, you could come home from your trip only to find your home has been burglarized. Modern Resources Before you book your trip, the volume of information available to help you make your decision might seem overwhelming. Between online reviews, deeply discounted packages on deal websites, countless enticing photos, and price comparison websites and apps—it can be difficult to narrow your choices or know what to trust. First, if you’re like a large part of the consumer population that consults online reviews before making a purchase, the BBB has good news for you. In January 2014, the BBB of Denver/ Boulder launched its Customer Review program that provides an Top Leisure Travel online forum for Activities for consumers to U.S. Domestic Travelers submit reviews— positive or nega1. Visiting relatives tive—about their 2. Shopping experiences with 3. Visiting friends businesses. When 4. Fine dining you’re not sure 5. Beaches what to trust —Source: U.S. Travel Association, www.ustravel.org when reading reviews to help you with your travel choices, turn to the BBB, because its reviews are verified to be from actual customers before they are published. When it comes to deeply discounted vacation packages from sites like Groupon, Living Social, etc., be sure to get all of the details as far as blackout dates and other terms that could negatively affect your trip. Also understand all other terms of the deal, especially regarding cancellations. For the convenience of the traveler, most travel companies now have mobile apps that help with planning, organization and last-minute changes. Be sure to only use apps from trusted travel firms, and if you’re doing business on the app that exposes personal or financial information, make sure your mobile device has updated and sufficient security to protect you from cybercrimes. U

BBBGuide.com BBBGuide.com

25 25

C olorado KVAR

Residential, Commercial & Industrial Energy Savings

Axiom Strategies, Inc. is one of Colorado’s premier political consulting and lobbying firms.

With electrical rates on the rise & the Air Conditioning season upon us, now is the time to lower your electrical costs with the KVAR Energy Controller.

Our experienced staff of professionals can provide strategic political, legal, legislative, bill tracking and advocacy services to our clients. Axiom brings years of experience with an in-depth perspective of the issues, the people, the motives, and the process.

Call today for a FREE consultation!

303-621-5272 303.860.1616 • 225 E. 16th Ave. • Ste 260 • Denver, CO 80203

KVAR Energy Controllers are manufactured using all American parts and labor. All products are RoHS compliant and LEED Certified by the US Green Building Council.

www.axiomstrategiesinc.com

Your Source for Windows, Doors & Siding Call Now! 303-777-3444 • Free eStimateS

ask for the

10% Off

BBB Special Discount

We offer several quality siding products to ensure you find exactly what you are looking for at exceptional pricing.

Cardinal High Altitude Windows and Doors *Made in Colorado for Colorado*

60 years in business! We are experienced home improvement specialists that gain over half of our business from referrals and repeat customers. We pride ourselves in providing excellent customer service and representing the highest quality manufacturers and products available on the market. Call us today! 114 Federal Blvd. • Denver, CO 80219 303-777-3444 • www.alsco-cardinal.com W e a l s o s p e c i a l i z e i n g u t t e r s , p at i o s , s u n r o o m s , d e c k s , r o o f i n g 26

Building a Better Community

PEST CONTROL

in full force. But don’t assume every creepycrawly is up to no good. Although more than 86,000 insect species have been identified in North America, only 1 percent can hurt you or cause damage to your garden. ››

PHOTO BY ALISON HANCOCK / SHUTTERSTOCK.COM

Smart & Safe Pest Control

It’s summer, and just like people, insects are out

BBBGuide.com

We all know beneficial insects like bees and butterflies are in trouble. Many reports confirm rampant pesticide and herbicide use as the culprit. Here are some strategies to help you prevent applying chemicals to your lawn and garden. • Inspect nursery plants to see if they are free from insects and disease. Don’t bring insect problems home with you. • Fertilize properly to enable plants to outgrow insect attacks. • Keep the garden free of weeds and stray grass. • Rotate crops. Don’t plant the same varieties of flowers or vegetables in the same spots year after year. • Rake, remove and destroy all plant debris after the growing season. • Avoid excessive or unnecessary use of pesticides that kill beneficial insects as well as pests. Think of this tongue twister: Pesticides kill pests, other living creatures that eat the poisoned pests, and larger creatures that eat the creatures that have eaten the poisoned pests. • Take time to learn and make use of natural repellents. For example, planting marigolds around asparagus wards off the asparagus beetle; beds of rosemary and thyme keep cabbage worms away from the cabbage patch. • Reduce the mosquito population by draining all places where stagnant water stands. Mosquitoes can multiply in a spot as small as a discarded tin can. • Spray aphid-infested houseplants with soap-and-water solutions rather than insecticide. Use a strong jet of water to knock aphids off of outdoor plants.

Building a Better Community

• Before declaring war on garden pests, see if you can restore the natural balance. For example, every day of their lives, ladybug beetles eat twice their weight in aphids, mealybugs, moth eggs, spider mites and scale insects. Some companies raise and sell pest predators and pathogens that cause fatal diseases in unwanted species. Some of these firms are legitimate sources of ladybugs, praying mantises and other beneficial creatures. But mail-order pest control is risky. Something advertised as a “Foolproof Natural Method for Killing Pests” may turn out to be two blocks of wood with instructions to place an insect on one block and hit it with the other. Do sufficient research before making any online purchase. • Make use of the wide variety of booklets published by the U.S. Department of Agriculture’s extensive series of home and garden pest-control leaflets and bulletins detailing how to eradicate hundreds of specific pests. Get them at your library or contact the local Cooperative Extension Service (www.ext.colostate.edu). • Sometimes it’s necessary to call in a pest-control company. Before you do, check around for a reliable company, otherwise you may wind up with self-styled exterminators who are pests themselves! • Federal law requires commercial applicators of “restricteduse” products to be certified. The certification program is left up to the state. Colorado homeowners can call the Environmental Protection Agency for information. • Be wary of uninvited companies offering free pest inspections of your home. Always deal with a licensed exterminator, and ask friends and neighbors for recommendations of companies they’ve used successfully. • Check prospective choices with the Better Business Bureau. Homeowners can find BBB Accredited pest-control companies at www.findacompany.org, and also get free bids by using the BBB’s Request-A-Quote service. Follow these tips and you should enjoy your garden more than any potential pests this season. U

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OLOR ADO PEST MANAGEMENT CO

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Ants Bat Bug Bed Bugs Bees Birds Box elder Bugs Carpenter Ants Carpet Beetles Centipedes Clover Mites Cockroaches Crickets Duff millipedes Earwigs Fleas Fly Control Fly Machines Fruit flies Fungus Gnats Ground Beetles Harvester Ants Larder Beetle Mice/Rats Millipedes Mosquitoes Pest Exclusion Pharaoh Ants Pocket Gophers Prairie Dogs Silverfish Spiders Springtails Termite Inspections Ticks Voles Wasps

Building Dreams One deCk at a time

results & Customer service Beyond Your expectations! Custom Outdoor Living Specialist • Innovative Designs • The Finest Wood or Composites • Shade Arbors, Privacy Walls, Deck Covers, and Fences •

Call today for a Free estimate

303-919-2514 www.americandreamdecks.net info@americandreamdecks.net Lifetime Workmanship Warranty* on all decks with steel framing

5 Yr Workmanship Warranty* • 20 Yrs Experience

* call for details

BBBGuide.com

BBB CONSUMER TIP TO HIRING

Tips for Hiring a Handyman

Ask Around. Ask friends, family members and neighbors to recommend a reputable handyman they have used in the past. Find BBB Accredited Businesses at www.findacompany.org, where you can even request quotes for free directly from the site. Make a List of Needs. Draw up a list of exactly what projects you want done. When selecting a candidate, be sure to ask about their range of skills and if they specialize in a particular type of work such as carpentry, tiling, painting or yard maintenance. Discuss your list in detail with each handyman you are considering to make sure he or she has previous experience completing similar jobs.   30

Building a Better Community

PHOTO BY ERNEST R. PRIM / SHUTTERSTOCK.COM

obbly porch steps, grungy grout. That new play structure that never got assembled. A few torn screens, just when bug season is beginning. The raised garden beds you never get around to building. Almost all of us have some home repairs or improvements we don’t quite have the skills, the tools or the time to do ourselves. When the project doesn’t seem big enough to require a contractor, a handyman is the perfect choice for the job. In Colorado, a handyman cannot legally undertake major jobs such as rewiring a house or adding a bathroom, as these jobs require electricians and plumbers who are licensed by the state to protect both consumers and the infrastructure. A reputable handyman will tell you this. Handymen can, however, add insulation to your home, power-wash and stain a deck, repair and clean gutters, and perform scores of other important jobs. Follow these tips when searching for a reliable handyman to hire. (And remember: some excellent “handymen” are women!)

CARTOONRESOURCE

Interview at Least Three Handymen. Ask each candidate how many years of experience they have. Request an estimate of time and materials costs from each person. Talk about the materials you’ll need, and who will procure them if they are not widely available—like an exotic kind of wood or stone, an unusual knob or an individually mixed paint color. Ask each handyman for local references you may contact to find out if they were satisfied with the completed projects, if the work was finished on schedule and if they would use the handyman again. If possible, visit the previous customers’ homes to check out the completed projects in person. Check Credentials. The state of Colorado does not require handymen to be licensed, though some workers choose to have business licenses. Ask for proof that the handyman carries liability insurance, to be sure you’ll be protected in case of an accident on your property. Find out if your project requires a permit and/or inspection, and if the handyman will be able to obtain the permit for you. (Especially if your project is a large one, you may want to check this in advance with your county government.)

• Interior / Exterior • Residential / Commerical and Industrial • Insured • We use BEnjamIn mooRE paints

Discuss Payment. The handyman you hire could charge in a variety of different ways—by the hour, by the job, or according to other criteria such as difficulty and risk. Once you’ve reached an agreement, set up a payment schedule before they start working on your house. Do not pay the entire cost of the job up front. Pay only according to the work schedule. Get Everything in Writing. Require the handyman to provide a contract that includes the start and completion dates, details of each job, and the payment schedule. Ask if the handyman will guarantee his or her work. If so, be sure the guarantee is included in the written agreement. Before making the final payment, inspect the completed job to be sure it’s done to your satisfaction. Beware of Scams. Don’t trust handymen who solicit door-to-door or claim they have material left over from their last job. Walk away from any handyman who demands to be paid before the job is completed. Be wary of handymen that pressure you into a decision, only want to be paid in cash, or ask you to obtain a permit for them. U

• Epoxy Garage Floors • Deck & Fence Restoration & Refinishing • Dry Wall Patch & Texture matching Services • We do FREE Color Consultation

303-619-8337

bigredpaint@yahoo.com www.chooseprecisionpainting.com BBBGuide.com

BBB FOUNDATION

the Gap

Between Ethics Perception and Action BY MEGAN HERRERA, BBB OF DENVER/BOULDER

To make a donation, please visit www.tomorrowsmarketplace.org.

How big is your retirement shortfall?

Five Star award winner David R. Cichon and Stephanie Cichon-Bruno

David R. Cichon Regional Vice President

Trust • Knowledge • Strength Asset Protection, Tax Reduction and Estate and Retirement Planning

Will you outlive your money or will your money outlive you? Go to www.davidcichonpresents.com and find out. 7700 E Arapahoe Rd., Ste. 110 Centennial, CO 80112 Phone: (720) 482-1917 dcichon@householdergroup.com www.householdergroup.com

Securities offered through LPL Financial, member FINRA, SIPC. Investment advisory services offered through Householder Group Financial Advisors, L.L.C., a registered investment advisor not affiliated with LPL Financial.

David Cichon was awarded exceptional service by the Five Star Professional group in 2011

Building a Better Community

ILLUSTRATION BY MONEYMAKER11

hat will become of this next generation? Who will be the next to change an entire industry, lead their community or build a lasting legacy? These questions fuel the imagination and drive of the BBB Foundation, the 501 (c)(3) nonprofit philanthropic arm of the BBB Denver/ Boulder. In 2014, the Foundation has become intently focused on our community’s youth and how its programs can shape their futures. Continuing the Foundation’s efforts to educate Colorado’s future consumers and business leaders, it is formalizing curriculum to be implemented into partner programs with organizations such as the Denver Scholarship Foundation, University of Denver, Adams County Schools, Denver Public Schools and more. The curriculums are Business Leaders of Tomorrow, which teaches business ethics and Online Safety, which teaches safe and ethical digital practices. The BBB Foundation’s Student of Integrity Scholarship program provides opportunities for students who are economically disadvantaged to have a road to success. The college-scholarship program will expand greatly in 2014 and plans to offer $50,000 in scholarships, compared to $17,500 awarded in 2013. Scholarship awards will range from $500 to $10,000 per student and some of the new scholarships will be industry-specific. All scholarship recipients will be honored at the BBB Foundation’s prestigious Torch Awards for Marketplace Trust luncheon slated for fall 2014. U

Raising Up An Ethical Workplace for Tomorrow

MISSION To support the future of the Denver/Boulder business community, raising up an ethical marketplace for tomorrow, by creating both ethics education and opportunities for students and youth.

THE NEED

Success?

Ethical?

Cheating

Nearly 60% of youth say that in the real world, successful people do what they have to do to win, even if others consider it cheating.

95% of students said they participated in some form of cheating, whether it was on a test, plagiarism or copying homework.

Graduate Students Cheat Too 56% of Business Students

45% of youth said that 50% or less of the people they know were ethical.

Lying

Stealing

92% to their parents

54% of Engineering Students

78% to a teacher

79% two or more times

58% two or more times

In the past 12 months

48% of Education Students

45% of Law Students

40% of males and 30% of females say they stole something from a store in the past 12 months.

27% said they would lie to get a job

THE GOOD NEWS 95% of youth agreed that being thought of as ethical and honorable is a high priority.

95% of youth agreed that in business and the workplace trust and honesty are essential.

BBB Foundation bridges the gap between these statistics. Statistics collected from the Josephson Institute 2012 Reports Card on the Ethics of American Youth and the 2005 Rutgers Business School survey.

TomorrowsMarketplace.org BBBGuide.com

BBB MARKETPLACE ACCOUNTING & TAX SERVICE

DECKS & REMODELING

GARAGE DOORS SERVICE & REPLACEMENT

A BETTER GARAGE DOOR INC.

303.346.5890 CFOColorado.biz

Free Estimates! 303-920-2267

9088 S. Ridgeline Blvd - Suite 100 Highlands Ranch, CO 80129

Broken springs replaced • New doors and openers abettergaragedoorinc.com • abgdinc@yahoo.com

BASEMENT ENVIRONMENT SPECIALIST

DOG TRAINING & KENNEL SERVICE

HOME HEALTH SERVICES

TERROUX DOG TRAINING Boarding & Training - Arvada Group Classes - Kipling & Colfax Specializing in family pet behavior and off leash control

Est. 1958 - BBB Accredited Business for 30 years

303-424-7703

SallyTerrouxDogTraining.com BASEMENT FINISHING

DRYWALL & PLASTER

The Wall Rebuilder

Let us create your dream basement

Interior Plaster (and Drywall) Repair Specializing in Older Homes Free Estimates

Free Design & Estimate

Dan and Laura Pino

303-698-1057

www.wallrebuilder.com

CONCRETE CONTRACTOR

ENVIRONMENTAL SERVICES

FREE ESTIMATES & WALK-THROUGHS ROGER BARTLETT • 720-427-0664 www.AffordableConcreteOnline.com COnCRETE pAdS, STAMpInG, SIdEWALKS, CURBS, dRIvEWAyS, WALKWAyS, STEpS And pATIOS

303-373-5100 info@remconclean.com www.remconclean.com

720-932-1244

Mold ReMediation Residential RestoRation FiRe & WateR daMage sMoke Mitigation ConstRuCtion & ReModeling

w w w. a m p a c r e s t o r a t i o n . c o m DECKS

Trex Decks

summer special

going on now, thru aug. 2014*

Briar Street Builders,LLC

*Call for Details.

7931 South Broadway Littleton, CO 80122

303.912.6778

www.briarstreetbuilders.com

HOME IMPROVEMENT & REMODELING SERVICE

• Mold Remediation • Crawl Spaces • Flood Damage • Hoarding • Attics • Carpet Cleaning

FIRE & WATER DAMAGE RESTORATION

DAY SPA - MASSAGE

HOME IMPROVEMENT

FLOORS - HARDWOOD

LANDSCAPE & TREE SERVICE

Lamborn Landscape & Tree Care, LLC

Member ISA | Certified Arborist | BBB Accredited

720-441-9595 | Lambornlandscape.com

LANDSCAPING & IRRIGATION Chris Ross / Owner

Ross Landscape & Irrigation Making your landscape dreams come true

Ponds, paths, walls, rock, sod, trees, plants and more! We design, install and repair sprinklers. 10+ years in Business We accept cash, credit cards and checks

303-946-3503 rosslandscape2000@yahoo.com 34

Building a Better Community

BBB MARKETPLACE LAWN & GARDEN SPRINKLER SYSTEMS Repairs ● Free Estimates on Installs! ● Spring Special $200. Off * New Sprinkler Installation

PLUMBING SERVICES

SERVING NORTH DENVER

*Expires 8/31/14

We have the solution!

303-905-8047 www.draincleaningdenver.com

LAWN CARE SERVICES

ROOFING CONTRACTOR

Drains clogged? Roots blocking your pipes?

●

• Video Camera Damage Locating • 3”-4” Main Lines • Real Estate Pre-Purchase Sewer Scopes • Kitchen, Bathroom & Laundry Lines • Preventative Maintenance

Quality Service Since 1984

JMW Roofing inc.

303-935-6119

Visit us on the BBB website: www.bbb.org/denver/accredited-business-directory

PLUMBING & HEATING SERVICES

TRAVEL AGENCY & BUREAU

RADON TESTING & SERVICE

TREE SERVICE

JKJ Lawn Sprinkler, Inc Install/Repair/Service • Xeriscape • Drip Irrigation Complete Landscape Design/Build/Renovate Joe DiBlasi, CIC, CLIA • Centennial, CO 80015 303.766.0775 • jkjlawnsprinkler.com

LIMOUSINE SERVICE

Call today 303-332-4588

www.LimosinDenver.co

Colorado Radon Testing, LLC

PLUMBING CONTRACTOR

RESIDENTIAL HOME CLEANING

Front range Plumbing Co. inC. Commercial/Residential For All Your Plumbing Needs

(303) 451-1971 Fax (303) 451-1360

11071 Irma Dr. • Northglenn, CO 80233

www.frontrangeplumbing.com • frontrangeplbg@aol.com

Community

Perfectly Clean

Home Cleaning Services, Inc. The PerfecT Team for all Your cleaning needs

409 S. Wilcox St. Castle Rock, Co 80104

www.perfectlycleanhcs.com

720-733-2973

UPHOLSTERY & CARPET CLEANING

$25 OFF 1st &

$25 OFF 3rd Scheduled Cleaning

when booked for regular services. New customers only

ESS BUREAU BETTER BUSIN

Use the BBB Brand to Promote Business!

gUIdE

u Better Business Burea

of Denver/Boulder

Your

2014 FREE SUMMER

smart tips for summer travel! p. 24

Beautify r your outdoo spaces

p.19

Hiring A Handyman

InsIde:

More Save Money, Learn ted About BBB Accredi ses ines Bus

The BBB’s NEW

How

p.30

Website p.22

Safe Pest Control

Only BBB Accredited Businesses can advertise in the BBB Community Guide. Advertise in the Fall Issue! Deadline: July 20, 2014 Online too! BBBGuide.com

p.26

p.27 Your BBB Helps YOU!

Contact Brock Media: 303-443-0600 info@brockpub.com

BBBguide.com

BBBGuide.com

New BBB Denver/Boulder Accredited Businesses, Jan. 1, 2014 - March 31, 2014 The BBB of Denver/Boulder has nearly 8,000 accredited businesses, so always be sure to check the online directory at findacompany.org. We're pleased that the companies on this and the following page are newly accredited, and we encourage you to consider them and all of our accredited businesses first whenever looking for reliable companies. 212 Loans LLC 855 562-6212 Mortgage Brokers

A Better Choice Automotive LLC 303 428-2050 Auto Repair & Service A Masters Touch Painting 303 464-8300 Painting Contractors A+ Seamless Gutters, LLC 720 448-8837 Gutters & Downspouts

Aaliyah's Towing & Recovery LLC 720 842-9000 Towing-Automotive Accurate Heating & Cooling 303 952-9851 Heating & Air Conditioning Adams County Glass 303 558-0032 Glass - Repair Adoor Inc. 303 577-3667 Doors

Affordable Home Security Inc. 303 477-4277 Security Control Equipment & System Monitors All About Bathrooms Inc 303 750-1234 Bathroom Remodeling All Hands on Deck Restoration, LLC 303 968-4454 Deck Cleaning & Sealing All Love Catering 720 917-4186 Caterers

All Metro Door & Dock Services 303 287-1400 Doors All Pro Restoration 720 355-3424 Water Damage Restoration

Allan's Electrical Service Inc 303 518-9573 Electric Contractors Alpine Roofing Co., Inc. 303 295-7769 Roofing Contractors

Ambassador Asphalt Works 303 683-4000 Asphalt American Numismatic Investments, LLC 720 935-4463 Coin Dealers, Supplies, Etc.

American Restoration, Inc. 303 816-0068 Fire & Water Damage Restoration Anderson Greenscapes 303 963-9010 Landscape Contractors

Animalhouse Veterinary Clinic 303 666-4888 Animal Hospitals Anthem Steel 800 840-2979 Buildings - Pre - Cut, Prefab & Modular - Dealers AOH Legal Services LLC. 303 507-9059 Process Servers Artios Remodeling and Handyman Services 303 931-3861 Handyman Services

Arvada Appliance 303 422-6031 Appliances - Major - Service & Repair Arvada West Dental Care 303 424-0767 Dentists

Aurora Locksmith Services Inc 720 220-4851 Locks & Locksmiths Avi Limo 303 513-1646 Limousine Service

Baker Law Group, LLC 303 862-4564 Attorneys

Basements Decks, Etc. 307 689-9307 Construction & Remodeling Services Belmar Endodontics 303 922-3636 Dentists

Benchmark Commercial LLC 303 395-0112 Real Estate - Commercial Bendelow Law Office, LLC 303 837-9600 Attorneys

Berenz Wealth Management, LLC 303 734-7123 Investment Advisory Service Biologic LLC 303 255-7372 Weed Control Service

Bitzer Real Estate Partners 303 296-8500 Real Estate - Commercial

Building a Better Community

BLU Roofing 720 209-7319 Roofing Contractors

Blue Vista Landscape & Design LLC 303 776-6621 Landscape Contractors Boulder Hybrids 303 325-7411 Auto Repair & Service

Braverman Law Group LLC 303 800-1588 Attorney-Wills, Trust & Probate Buckner Construction, Inc. 303 440-0763 Contractors-General

Budget Blinds of Westminster 303 248-3468 Blinds Capital Roofing & Restoration 720 256-0668 Contractors-General Capital Steel Industries 800 246-9640 Buildings - Pre - Cut, Prefab & Modular - Dealers Cassidy Turley (Colorado) 303 292-3700 Real Estate - Commercial

CDP Inc 720 364-2113 Hardwood Floor Contractors Cenco Building Services 720 583-1690 Contractors-General

Center Mass Media, LLC 720 336-9266 Advertising Agencies & Counselors CF Landscape & Concrete Co 303 690-9993 Landscape Contractors

Charlies Painting Co 720 224-3926 Painters - Commercial or Residential Cillessen Construction Company 303 808-1048 Contractors-General Clark's Downing Street Auto Body LLC 303 296-8657 Auto Body Repair & Painting CO Listings, Inc. 720 515-4781 Real Estate

CobraHelp 800 398-2946 Insurance - Employee Benefits

Colorado Asbestos Inspections LLC 303 246-4587 Asbestos Consulting & Testing

Dartmouth Financial Group 720 726-1003 Taxes-Consultants & Representatives

Colorado Living Spaces, LLC 303 868-3038 Landscape Contractors

David N' Goliath Painting LLC 303 359-2598 Painting Contractors

Colorado Home Finder Realty 303 732-5513 Real Estate

David Hicks & Lampert Brokerage, LLC 303 694-6082 Real Estate - Commercial

Colorado Patio Concepts LLC 303 384-0010 Patio Cover

Decks of Denver 720 231-0212 Painting Contractors

Colorado Safety Association 303 373-1937 Training Programs

Colorado Structural Services Inc 303 557-2000 Foundation Contractors Colorado Surgical Hair Center LLC 303 790-7617 Hair Replacement

Colorado Windshield Company 303 862-4922 Auto Repair - Windshield, Glass Shops

Deerwoods Real Estate Management LLC 303 756-3300 Property Management

Delicious Nutritious LLC 303 722-7698 Nutritionists

Deluxe Environmental, Inc. 303 794-8700 Environmental Testing & Consulting Disaster Guyz 720 328-1688 Emergency Disaster Preparedness Equipment & Supplies

Complete Home Health Care, LLC 720 457-3200 Home Health Services

Donovan Arborists, LLC 720 425-4080 Tree Service

Concrete Repair Mudjack Service 303 688-5663 Concrete Repair/Leveling

Drive 5280 720 328-8247 Auto Dealers-Used Cars

Complete Home Solutions 720 982-0013 Home Improvements

Creative IT Usa INC 303 653-9444 Computers-Service & Repair Cresa Denver 303 228-0800 Real Estate - Commercial

CU Service Network LLC 720 945-7259 Business Services (General) Custom Electric Inc. 303 744-2558 Electric Contractors

CustomScapes of Colorado LLC 720 215-2772 Landscape Contractors Cut Apart Metal Art 303 903-8858 Art Metal Work

D & D Security LLC 720 441-3801 Security Guard & Patrol Service

Dr. Kevin M. Christ D.M.D.,P.C. 303 792-9100 Dentistry-Cosmetic

Dry Right LLC 303 646-2162 Water Damage Restoration DTZ Americas 720 554-0798 Real Estate - Commercial E3 Service Group 303 351-5030 Heating Contractors

EcoSpace Inc 303 949-8662 Real Estate - Commercial Edge Pest Control 303 935-3343 Pest Control Services Elk Construction 303 495-7577 Contractors-General

Entravision 303 832-0050 Television Stations & Broadcast Companies

BBB

303-232-6611

High Quality Professional Residential & Commercial Painting Services • Affordable Pricing • Very Personable, We Care About Your Painting Needs • Professional •Very Neat and Orderly • Owner Onsite the Majority of the Time • English Speaking Workers • Workman’s Comp & Insured Professional Painting Contractor • We Never Use Subcontractors OB Painting, Inc. 976 S. Cole Dr. | Lakewood, CO 80228 Phone: 303-986-8198 | Cell: 303-908-9063 Email: robertoborn@aol.com OBpainting.com

$300 Off Exteriors! Expiration date: 8/31/14

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BBBGuide.com

New BBB Accredited Members â&#x17E;¤ Jan. 1, 2014 - March 31, 2014 Enviro Screens and Shutters, Inc. 303 794-2072 Shutters

Grillo Commercial Real Estate 303 999-0205 Real Estate - Commercial

JR Swazo Electric 303 455-8990 Electric Contractors

Mirage Services Inc 303 288-0401 Carpet & Rug Cleaners

Out of the Woodworks LLC 303 921-2884 Hardwood Floor Contractors

Erlinger Burial & Cremation Service 303 452-3133 Funeral Homes

Hand & Stone Massage & Facial Spa 303 400-4333 Massage Therapists

Kalee's Cleaning, LLC 720 898-5531 House Cleaning

Miters Touch 303 595-9464 Closet Systems & Accessories

Paisano Realty, Inc. 303 455-2555 Real Estate

ERC Insulation, Inc. 303 455-9778 Insulation Contractor - Spray Foam

European Windows & Doors, Inc 720 446-7184 Windows & Doors Installation & Service Exterior Solutions Plus, Inc. 303 424-4784 Remodeling Services

Factory Direct Remodeling, Inc 512 743-9680 Home Improvements Fieldmark Services 720 432-8118 Property Maintenance

First Choice Temporary Services LLC 720 422-0027 Employment ContractorsTemporary Help First Integrity Title Company 303 837-9171 Title Companies & Agents Flooring Solutions, Inc. 303 278-8446 Floor Coverings & Installation Footers Catering 303 762-1410 Caterers

Foothills United Way 303 444-4013 Charity - Local

Foreign Automotive Specialist Team 303 469-4828 Auto Repair & Service Freeman Signs, Inc. 303 781-0106 Signs

H&R Services 720 401-0067 Scrap Metals

Kalin Construction Hardcastle Company Builders, LLC 303 350-7762 303 534-0663 Contractors-General Contractors-General Kiewit Building Group Hercules Marble and Granite, LLC 303 930-9000 303 447-1678 Building Contractors Marble-Natural Klein Frank PC Heritage Place Veterinary Clinic 303 448-8884 303 770-3320 Attorneys Veterinarians KULA Causes Inc Highlands Ranch Imports 720 499-0109 303 771-9600 Payment Processing Service Auto Repair & Service Law Office of Catherine Brown LLC Hitch Corner 303 322-2117 303 904-1558 Attorneys - Immigration & Trailer Hitches Naturalization Hochstadt, Straw, Strauss & Silverman, P.C. 303 329-9222 Attorney-Wills, Trust & Probate Holistic Pet Inc 877 573-8227 Pet Supplies & Foods-Retail Home Sky Contracting 720 670-9957 Remodeling Services Hoover Mercedes LLC 720 290-1364 Auto Repair & Service HostWorks, Inc. 303 539-1839 Web Design HQ Homes 303 359-2915 Real Estate

GenStone 800 425-0788 Siding Materials

Get'em Laid Right Masonry Tile & Stone 720 309-6330 Tile-Ceramic-Contractors & Dealers

Global Telecom Inc 303 768-0696 Security Control Equipment & System Monitors Golden Triangle Learning Center 303 892-6233 Child Care Centers Good Food Colorado, Inc 720 638-3858 Foods-Carry Out

Law Office of Laura E. Shapiro, P.C. 303 695-0200 Attorney - Family Law Office of Todd M. Heideman 303 519-3292 Attorneys

Law Offices of David C. Japha, P.C. 303 964-9500 Attorneys - Criminal Legacy Automotive Inc 303 396-0555 Auto Repair & Service

Level One Restoration, Inc 303 423-1117 Auto Restoration

Lucero & Associates, Inc. 303 455-7699 Attorneys - Personal Injury & Property Damage

Mission Moving LLC 720 441-8756 Movers

MMGK Holding Group LLC Dba HR Benefix 303 515-7243 Employment Service Modelco Electric, Inc. 720 280-0184 Electric Contractors

Modern Overhead Door Co., LLC 303 488-3331 Garage Doors & Openers Mojo Home Projects LLC 303 278-6656 Contractor - Remodel & Repair Monday at 8, LLC 303 999-5520 Dating Service

Motorcars of Denver 303 880-4620 Auto Dealers-Used Cars Must Love Fur, LLC 720 427-0867 Pet Sitting Services

MVP Construction LLC 303 210-5076 Contractors-General MVP Flooring LLC 303 210-5076 Contractors- Flooring MVP Painting LLC 303 210-5076 Painting Contractors MVP Roofing LLC 303 210-5076 Roofing Contractors

My Three Sons Real Estate Management LLC 303 955-1327 Real Estate Investors

Hurtado Flatwork Experts, Inc. 720 404-4784 Concrete Contractors

Lyons International Motors Inc 303 442-0212 Auto Dealers-Used Cars

Image Line Renovations 720 842-2188 Kitchen Remodeling

Marsh Fischmann & Breyfogle LLP NetWorth Realty of Denver LLC 303 770-0051 303 356-5310 Attorneys Real Estate

Front Range Building Maintenance iCarpets Inc 720 252-7731 303 885-7483 Recycling Services Building Inspection Gagnon & Wendt, LLC 720 502-7125 Unclaimed & Government Funds Retrieval Services

Just Lawns Corporation 303 518-8863 Lawn Maintenance

Innovative Electric & Lighting, Inc. 303 332-7100 Electric Contractors J Place Painting 720 253-4123 Painting Contractors

J's Painting Services, LLC. 720 629-2145 Painting Contractors JLL 303 260-6500 Real Estate - Commercial Johnson Marquez LLC 303 394-3030 Attorney - Family

Joy Limousine/ Car Service LLC 303 946-9072 Limousine Service

Building a Better Community

M & M Construction 303 351-8973 Contractors-General

NAI Shames Makovsky 303 534-5005 Real Estate - Commercial

Martha H. Eskesen, P.C. 303 486-6938 Attorneys - Criminal

Nick's Auto Shop Inc 303 736-6981 Auto Repair & Service

Mateo's Plumbing Werx 720 331-9016 Plumbing - Contractor

North Denver Sign LLC 970 571-0214 Signs

Master Auto Brokers 303 288-3703 Auto Dealers-Used Cars

Maximum Electric, LLC. 303 679-2951 Electric Contractors

NIMBL, LLC 303 800-0245 Professional Services (General)

OBD Auto Repair 720 441-5443 Auto Repair & Service

Mile High Coin & Gold Exchange, DBF Olson Lawn Care LLC 303 618-7177 720 201-7561 Coin Dealers, Supplies, Etc. Lawn Maintenance Mile High Title Research, LLC 303 839-5591 Title Companies & Agents

OnTrack Wall Solutions 720 490-1291 Shelving

Ozark Fence Inc 303 202-1000 Fence Contractors

Palms Concrete & Landscaping 303 419-2763 Concrete Contractors Paradigm Group LLC 303 808-0002 Roofing Contractors

Paul's Auto Service LLC 303 282-1111 Auto Repair & Service Peerless Construction Services, Inc. 303 915-9376 Plumbing - Contractor

Performance Roofing and Exteriors Inc. 303 455-4777 Roofing Contractors Plumb Tech, LLC 720 341-7888 Plumbing - Contractor Power Logic Inc 303 699-1480 Electric Contractors

Premier Realty and Management Co. 303 757-8315 Property Management Prime Plumbing and Heating, Inc. 720 839-0157 Plumbing - Contractor Pro Painting LLC 720 448-3637 Painting Contractors

Pro356 Contracting LLC 303 630-9356 Roofing Contractors ProFile Home Loans 800 359-7254 Mortgage Brokers

Pure Choice Construction LLC 720 443-7069 Home Improvements Purple Palm Vacations 303 335-9292 Travel Agencies & Bureaus Ramiz Landscaping 720 285-8492 Landscape Maintenance

Rapid Restoration, Inc. 303 412-9999 Fire & Water Damage Restoration REI Solar and Roofing 720 319-7525 Roofing Contractors

Resolute Investments, Inc. 303 645-0555 Real Estate - Commercial Rick's Auto Service, LLC 303 781-2855 Auto Repair & Service

Rio Exteriors & Construction 720 364-2910 Contractors-General

New BBB Accredited Members ➤ Jan. 1, 2014 - March 31, 2014 RMR Exteriors Inc 720 389-8070 Windows

Select Windows & Doors 303 210-3591 Windows

Rockstar Exteriors 720 299-5162 Home Improvements

Serendipity Catering 303 561-3663 Caterers

Rocky Mountain Skylights, Inc 720 261-9656 Skylights

Sheldon-Gold Realty, Inc. 303 741-2500 Real Estate - Commercial

Roof Evolution LLC 303 591-9523 Roofing Contractors

Signature Woodworks LLC 720 296-0513 Remodeling Services

Ryan Media Works 720 608-6141 Internet Marketing Services Sammons Plumbing & Heating Inc 303 447-1509 Heating Contractors

Smart Mobile 303 632-7106 Cellular Telephone Service & Supplies

Santino's Window Cleaning LLC 303 847-9959 Window Cleaning Saul's Automotive LLC 303 919-7769 Auto Repair & Service

Sears Home Appliance Showroom 303 499-0829 Appliances-Major-Dealers Seidel Electric, LLC 303 587-2049 Electric Contractors

Springer and Steinberg, PC 303 861-2800 Attorneys - Personal Injury & Property Damage Stellar Rebilt Homes LLC 303 525-5362 Remodeling Services

Steven J. Goldstein, Attorney at Law 303 283-8888 Attorney-Wills, Trust & Probate Stone Works, LLC 303 458-3991 Marble & Granite Installation, Stonework Fabrication

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Stulos Sanitation Squad 303 330-8721 Cleaning Services

Tailored Living of Denver 303 986-3397 Garage Organizers Tallerday Law, LLC 303 656-6354 Attorneys - Bankruptcy

The Bruntz Law Firm, LLC 720 350-4275 Attorneys The Espresso Gourmet 303 683-3646 Caterers

The Hestia Property Group LLC 720 320-4877 Property Management The Law Office of Lori Crystal, LLC 303 660-9056 Attorney - Family The Law Offices Of James J. Peters 303 504-4737 Attorneys - Personal Injury & Property Damage

The Law Offices of Sandomire & Schwartz 303 863-9398 Attorneys - Criminal

The Rocky Mountain Law Group LLC 303 597-0202 Attorney-Wills, Trust & Probate The SAVELA Law Firm, PC 303 865-4545 Attorneys - Criminal

Therapy Baths of Colorado Ltd. 720 242-8521 Baths Theune Law Offices, P.C. 303 832-1150 Attorneys - Bankruptcy

Twin Peaks Auto Repair 303 772-0035 Auto Repair & Service

Twins Construction Services LLC 866 327-8894 Contractors-General Ultimate Plumbing Inc. 720 407-5338 Plumbing - Contractor

V.A.M.P. LLC 303 325-5212 Construction & Remodeling Services VCSI 303 688-8489 Audio-Visual Equipment-Dealers

Time of Your Life Travel 303 979-1202 Travel Agencies & Bureaus Tony's Granite 720 519-9826 Granite

Vitality Home and Auto Restoration 303 746-3401 Roofing Contractors

Tri-County Investigations and Security LLC 303 829-4192 Investigators

Wholesale Granite Source, Inc. 720 364-2113 Counter Tops

Tree Experts 303 931-3405 Tree Service

Trice Jewelers 303 759-9661 Jewelers-Retail

Trinity Construction Services LLC 720 648-7663 Roofing Contractors

Watermark Construction, Inc. 303 793-0600 Contractors-General

William D. Nelsch, Esq 303 863-9400 Attorneys - Bankruptcy

Window Wells, Inc 303 438-6888 Windows - Wells & Covers

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ADVERTISER INDEX

1st Stop Bail Bonds_______________________37 5280 Drywall & Restoration_________________7 A Better Garage Door Inc_________________ 34 Abbey Carpet & Tile______________________ 8 Above Parr Hardwood Floors______________ 34 Adams Bank & Trust______________________ 21 Adam's Roofing LLC_____________________ 40 Add-A-Deck of the Rockies_______________ 34 Aeroseal of Colorado_____________________ 17 Affordable Concrete_____________________ 34 African Eyes Travel_______________________35 Alsco Cardinal Home Improvements________ 26 American Custom Decks & Remodeling_____ 34 American Dream Decks__________________ 29 AmPac Restoration & Construction_________ 34 Apache Steel Corp_______________________ 6 Applewood Plumbing Heating & Electric_____37 Applewood Quality Builders_______________ 14 Ark Sprinkler & Landscape_________________35 Arnold Construction______________________ 21 Assured Roofing_________________________ 4 Axiom Strategies_______________________ 26 BBB_________________________________ 9, 13 Basement Finishing Colorado Inc.__________ 34 Bellino Electric Services LLC______________ 29 Briar Street Builders_____________________ 34 Brother's Fence Co_______________________23 C Property Restoration____________________ 8

Castle Home Care, Inc___________________ 34 CF Landscape & Concrete_________________ 18 CFO Colorado Accounting & Tax Services____ 34 Champion Windows______________________ 12 Colorado Hi-Tec Moving & Storage___________3 Colorado KVAR_________________________ 26 Colorado Pest Management_______________ 29 Colorado Radon Testing___________________35 Complete Basement Systems_____________ 34 Day & Night Mechanical___________________ 6 Denver Premier Limousine_________________35 DLC Arbor Services______________________35 Done Plumbing__________________________ 13 Dougherty Asphalt, Paving & Seal Coating_____2 E3 Service Group_________________________2 Electric Doctor Inc________________________7 Elite Roofing____________________________ 17 Enviro Screens & Shutters, Inc ________________________ Inside Front Cover Fine Carpet & Fabric Care_________________35 Front Range Plumbing____________________35 Gardner Roofing_________________________23 Grand Home Services_____________________ 17 Homeland Remodeling Inc________________ 34 Householder Group______________________32 Integrous Roofing & Restoration____________ 18 J&N Roofing_____________________________7 Jake the Snake__________________________35

JKJ Lawn Sprinkler Inc____________________35 JMW Roofing___________________________35 Joe's Plumbing, Heating & Air______________ 8 KCA Companies Inc______________________ 14 Lamborn Landscape & Tree Care___________ 34 Leo's Heating Air Conditioning & Refrigeration___________________________5 Mathieson Home Improvements _______________________ Outside Back Cover New Windows for America___ Inside Back Cover Oasis Day Spa__________________________ 34 Oasis Plumbing Co_______________________ 14 OB Painting Inc__________________________37 Ozark Fence____________________________ 13 Perfectly Clean Home Cleaning Services, Inc.____________________________35 Peterson Concrete_______________________ 6 Precision Painting _______________________ 31 R&R Windows & Doors_____________________2 Remcon Environmental Corporation________ 34 Ross Landscape________________________ 34 Ross Tree Company______________________ 21 Security Plumbing & Heating_______________35 Split Rail Fence Co________________________ 1 Terroux Training, Kennel & Classes__________ 34 Trenka & Associates______________________ 18 Wall Rebuilder, The______________________ 34

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Building a Better Community

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