SHIPPING AND HANDLING
WE MAKE IT EASY TO ORDER!
Woodworker’s ExpressSM Ground Shipping Woodworker’s Supply ships faster than anyone in the woodworking business! We ship most in-stock orders from our regional warehouses the same business day they are received! Shipping Charges Despite recent dramatic fuel cost increases, we strive to provide you with the quickest, most economical delivery of any woodworking supplier in the world. • Each order requires a Packing and Insured Delivery Charge (see page 81). This charge covers the cost of shipping most parcels to the 48 contiguous states by surface. Extra charges apply to motor freight, hazardous materials, oversize, overweight, and air shipments. Air shipment charges are on page 81. All international shipments require air service. There are no extra charges for additional shipment of backordered product. • In the 48 contiguous states, APO & FPO we ship via UPS or, if requested, to a PO Box, via Parcel Post 4th Class USPS mail. • Hazardous and flammable items normally ship via UPS and cannot be shipped via air. See below for definition and extra charges. • Due to recent USPS changes, we ship all foreign orders by air. Alaska, Hawaii, Puerto Rico, Virgin Islands Shipments • We ship via Parcel Post 4th Class USPS mail unless otherwise specified. • For air shipment you can specify Priority Air, Economy Air or Priority Mail. • See the Packing and Insured Delivery Charge and Air Shipment Charges (on page 81). Some large items cannot be shipped to these addresses. International Order Procedures and Charges We welcome orders from around the world. All orders are shipped via air delivery and require both the Packing and Insured Delivery Charges and Air Shipment Charges per tables shown on page 81. All orders are shipped complete unless prior arrangements are made through our sales staff. Machinery shipments require a quote. Duties and taxes are separate charges and are the responsibility of the recipient. All shipments include invoices and USMCA Certificates where applicable. Please call 1-800-231-2748 x3085 or 1-505-821-1511 x3085 or fax your requests to Russell Villars at 1-505-231-7331. All Foreign shipments are subject to the restrictions and regulations of your country. You may also request a quote for international shipment costs by sending an email to: russellv@woodworker.com Motor Freight Charges Any order that weighs 100 lbs. or more will be subject to motor freight charges. Items weighing 500 lbs. or less will be removed from the truck to the ground for you. Motor Freight charges, where applicable, are indicated with each machine and in the shopping cart. This charge is in addition to the Packing and Insured Delivery Charge and is for delivery in the 48 contiguous states. Certain special order heavy machinery may require a freight quote. For shipments outside the 48 contiguous states, call or email for a quote.
ADDITIONAL SHIPPING CHARGES Oversize/Overweight Charges Products requiring an additional handling charge due to package size or weight have an icon containing the amount to be added. This charge is in addition to the Packing and Insured Delivery Charge and machine motor freight charges. These charges may change without notice. Hazardous Product Charge A surcharge is imposed on boxes requiring a five-part hazardous label. These fivepart forms are required for items that the DOT deems hazardous. The symbol above designates those products that are hazardous. We can pack a total of 2 gallons in one box. The surcharge is $35.00 for each box or five gallon pail. Ground Shipment Only Designates ground shipment only. Oil based finishes are generally not shippable to APO and FPO addresses.
S T O R E S
A N D
BY TELEPHONE: 1-800-645-9292
7:00 am – 5:00 pm, Monday to Friday (Mountain Time). 8:00 am – 12:00 pm, Saturday (Mountain Time). Closed Sunday.
BY MAIL: Complete the order form and mail to: Woodworker's Supply, Inc.,
5604 Alameda Place NE, Albuquerque, NM 87113 Please include a phone number so we can get in touch. Feel free to call if there’s a question or change after you’ve mailed it.
BY FAX: 1-800-853-WOOD (9663)
Fill out the order form and FAX it to us. FAX orders should be paid by credit card or open account.
BY INTERNET: Visit us at woodworker.com AFTER SALE SERVICES: If there’s a problem, we want to hear about it and solve it! Tell us what you want us to do and if it’s within reason, we’ll do it.
METHODS OF PAYMENT We accept Visa, Mastercard, Discover and American Express credit cards, Checks, U.S. Bank Drafts, U.S. Money Orders, Cashier’s Checks, Wire Transfers and WSI Accounts.
LOW PRICE GUARANTEE Compare our guarantee with any other and you’ll find a big difference. This is our commitment to you; if, before you buy, you find a bona fide, printed, nationally advertised, delivered price on an identical, available product that is lower than the price in this catalog, we will match that price and subtract 10% of the difference from your bill. If you do find a lower, printed nationally advertised, delivered price on an identical, available product within 90 days of purchase from us, we will refund the difference plus 20% of that difference! WE SHIP FASTER THAN ANY WOODWORKING COMPETITOR! Ask your representative how fast we’ll ship your order, without “extra” charges. We think you’ll be pleasantly surprised. Priority and Economy Air Delivery Service are also available. Please see page 81 or call for more details. Motor freight machinery shipments arrive quicker too because of our strategically placed distribution center. Most orders ship within 24 hours. SALES & SERVICE Call TOLL FREE 1-800-645-9292 (7am-5pm M-F, & 8am-12pm, Sat., Mountain Time) to speak with one of our phone representatives. Most are experienced woodworkers.You can also FAX your order toll-free to 1-800-853-WOOD (9663). EXPERT WOODTEK® TECHNICAL SERVICE Call TOLL FREE 1-800-545-WOOD (9663) (M-F 8am to 3pm, Mountain Time) for technical service on Woodtek® machinery, including parts, replacement and set-up advice. NO HASSLE GUARANTEE We want you to be 100% satisfied with your order. If for any reason you are not completely satisfied, simply return the merchandise within 90 days of purchase for an immediate refund or replacement, as you request. No reason is required for the return, but we would appreciate your letting us know so we may take corrective action. This guarantee excludes machinery and power tools. Machines and power tools are covered by manufacturer’s warranty. Please return merchandise in original condition and packaging. OUT OF STOCK ITEMS Nobody hates back orders more than we do! If any item is back ordered longer than 30 days, we’ll notify you with the option of cancelling the order. We recognize the responsibility of being your supplier and we strive to hold backorders to a minimum. PRICE CHANGES We do our best to hold prices for at least 90 days. Due to fluctuating market conditions, we reserve the right to change prices without notice. Photographic or typographic errors are subject to correction when ordering. Power tool and machine specifications provided by manufacturers are subject to change.
D I S T R I B U T I O N
C E N T E R S
CASPER, WYOMING – Showroom, Store & Headquarters 1108 North Glenn Rd. Casper, WY 82601
(307) 237-5354 • I-25 to Poplar St. Exit, take right turn at Dairy Queen (English Ave.) then 2nd turn on right onto Glenn Rd. Go past Harley Davidson (on right side of road) and follow winding road up the hill. RV parking available.
ALBUQUERQUE, NEW MEXICO Showroom, Store & Distribution Center
To Order by Phone (MST): 1-800-645-9292 Monday–Friday: 7:00 AM–5:00 PM Saturday: 8:00AM-12:00PM Closed Sunday
5604 Alameda Place NE, Albuquerque, NM 87113
(505) 821-0500 • Take I-25 to exit 233 (Alameda Blvd.). Take Pan American (the East-side frontage road) North past American Toyota. Turn right on Alameda Place. Woodworker’s Supply is the large brown building on right. Albuquerque also services Alaska, Hawaii, Virgin Islands, Puerto Rico, FPO’s and all international orders.
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BURLINGTON, NORTH CAROLINA Store 3663 Alamance Rd, Burlington, NC 27215
(336) 578-3001 • Take exit 143 off of I-85/40, head south on NC-62 S/Alamance Road, go approximately 2 miles, turn right into Airpark West Industrial Park, go up the hill and we are located on the east end of the building at the top of the hill.
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CASPER Monday–Friday 8:30 AM–5:30 PM Closed Saturday & Sunday ALBUQUERQUE Monday–Friday 8:30 AM–5:30 PM BURLINGTON Monday–Friday 7:30 AM–4:30 PM Saturday 9:00 AM–3:00 PM Closed Saturday & Sunday Closed Sunday
Store Hours (local time):
