CLEAN
And re:clean. And re:clean.
Cleaning now takes center stage. Guests want to see all the precautions we’re taking to keep them safe. APP-BASED SANITATION REPORTING KEEPS CAFÉS SQUEAKY CLEAN AND TEAMS ACCOUNTABLE BON APPÉTIT USES ORIGAMI RISK, an industry-leading risk management software platform, for quality and safety risk management. On-site managers and regional leadership use the Origami Mobile Forms smartphone app to conduct a number of food and workplace safety assessments in real time (as well as our Great Expectations quality standards program), log any disciplinary actions (including photos of an issue), and refer to previous audits. Using Origami Mobile Forms, all levels of on-site managers conduct quick daily assessments of café safety practices, which now incorporate COVID-19-specific criteria and café reopening audits. For example, they must verify that high-touch areas and equipment are being cleaned and disinfected (e.g. door knobs, display cases, equipment handles, check-out counters, and order kiosks) in accordance with the appropriate schedule. Through Origami, managers can choose to conduct a complete Food Quality Assurance Assessment or assign Food Safety Mini Assessments, which cover different areas of food safety and employee behavior. And their district managers and regional safety champions get notifications assuring accountability.
Transylvania University Front of House worker Karrie Schumacher sanitizes the door handle of the café
Origami also houses all claim data and assessment data for each location. Our Integrated Safety Team builds dashboards shared monthly with senior leadership tracking all claim data, assessments, and injury data graphs so that problem hot spots can be flagged and addressed. — Submitted by Jenny Slafkosky, Writer/Editor
WASHU TRIVIA EVENT TESTS SAFETY SMARTS: Washington University in St. Louis Dining team members gathered at the Danforth University Center for a challenging, interactive session of COVID-19specific safety trivia led by Bon Appétit Human Resources Consultant Denise Massey. They were divided into two teams and given only 30 seconds to shout out their answers. Everyone revelled in showing off their safety chops and cementing this essential knowledge. Members of the winning team went home with a gift card. — Submitted by Brittni Walters, Marketing Manager
14 | BRAVO
