FROM MICHAEL
EVERYDAY HEROES
“I am so grateful to all of you for the courage and commitment to safety you are showing every day. You are all doing an outstanding job of keeping yourselves, your teammates, our guests, and our clients safe while delivering on the promises we have made.”
A
lthough these are “unprecedented” times, as everyone says, some things stay the same. We know that our Bon Appétit teams always do what needs to be done, regardless of what the challenges may be.
communication by everyone, both internal and with our guests and clients. Your efforts are paying off. We are getting thank you notes from clients (some of them appear in this issue), and I just want you to know that you are the ones who truly deserve our gratitude.
What’s different about our current situation is the level of risk it presents. We are now a few weeks into dozens of reopenings, most in higher education but some corporate and specialty venue locations too. I am so grateful to all of you for the courage and commitment to safety you are showing every day. You are all doing an outstanding job of keeping yourselves, your teammates, our guests, and our clients safe while delivering on the promises we have made.
Last week, the week of Sept 13-19, was “Chef Appreciation Week.” This year it took on special significance as “the people behind the food became the heroes behind the food in one of the most challenging years we have ever seen,” as Dominic Blakemore, CEO of Compass Group PLC, said. Across multiple social media channels, we all celebrated the “heroes behind the food.” [See box, opposite page.]
It can’t be easy to keep all the new rules straight, to stay apart from each other in the kitchens and on the lines, to wear masks all shift long, while upholding our Bon Appétit standards for food and hospitality. But we continue to make it happen. I especially want to thank all of you for that, especially the
It is important to me that you know that every single one of our employees reading this is a hero to me. You all have a critical role to play, whether you’re in the kitchen or the front of the house or the back office. We are grateful for your efforts in the service of Bon Appétit, every day.
06 | BRAVO
