C&W in Business May 2022 by Benham Publishing Limited

Issue 89 May - June 2022 This edition is delivered in partnership with

GLOBAL SUCCESS STORY with the CloserStill Group Page 20

Coventry & Warwickshire in business

Foreword

Contents

Dear Chamber of Commerce Member, I could not be prouder of Coventry and Warwickshire as, over the last few weeks, I have witnessed the culmination of our City of Culture 2021 year with spectacular events including The Epstein Exhibition at Coventry Cathedral; The Awakening by Gratte Ciel; a festival of colour and parades; amazing shows at the Assembly Festival Gardens; and the opening of The Reel Store, a stunning immersive digital gallery experience. I’m so proud of the city and the work of our City of Culture Trust and City Council, so a heartfelt thank you from all the Members and clients of your local Chamber of Commerce.

by Louise Bennett OBE DL Chief Executive Coventry and Warwickshire Chamber of Commerce

Indeed, there is lots to be optimistic about in our dynamic locality of Coventry and Warwickshire, where business confidence usually bucks the trend and businesses stay resilient against the more challenging of economic conditions, not least rising costs and rising inflation. In the face of such challenges and more, your Chamber of Commerce network is calling on the Government to hold an emergency budget which focuses on improving trading conditions for UK plc. As I look ahead to this year, I believe that there is reason to be optimistic and lots of opportunities for celebration of Her Majesty The Queen’s Platinum Jubilee in June; the Birmingham 2022 Commonwealth Games in July; and the International Children’s Games in August. Working as part of a new Destination Management Organisation, your Chamber of Commerce, on behalf of its Members, will continue to support opportunities for investment into our sub-region alongside that all-important visitor footfall and we will continue to afford clients great connectivity to such opportunities as well as to each other via a strong programme of events, networking and online communications and contacts. I was delighted recently to host a Masterclass for The Queen’s Award for Enterprise, which was able to promote The Queen’s Award as the highest accolade any business can achieve - in terms of adding value to your brand and products and services - whilst celebrating the seven out of nine (from across the West Midlands)

QAE winners here in our sub-region, highlighting the fact that we do have the very best of business here in Coventry and Warwickshire. I was proud to hand-over the role of High Sheriff of the County of the West Midlands, held for a one year term, to my successor, Mr David Moorcroft OBE, and as at the 1st July 2022, I will be just as proud to hand-over the reins of the Coventry and Warwickshire Chamber of Commerce to the new Chief Executive, Mr Corin Crane. Having worked in Chambers of Commerce for over two decades, I have seen the positive impact that we have on the ground, the support of businesses, the leverage in terms of investment, the strong partnership working and, across the Chamber of Commerce Global Network, you have one of the largest and strongest Chambers of Commerce here in Coventry and Warwickshire. I wish Corin all the very best of luck in his new role, and I will be around to support his transition into our locality and I know that the team at the Chamber will continue to offer consistent, high-quality support to its Members, learners and wider client base. This is the final time I write an article in our C&W in Business Magazine, so, from me to you, stay resilient, invest in strong and dynamic leadership and skills, remember cash is king, a plan is better than no plan at all and, if ever you need advice and support and simply great mentors and contacts, reach out to your Chamber of Commerce on 024 7665 4321. Thank you to an eminent Board of Directors at the Chamber; to an inspiring and professional Executive, Management Team and staff, to Advent our Press/ PR support, I know that they will all continue to ensure the Chamber remains business-focused, relevant to its clients, collaborative with its partners and, overall, “act in the best interests of our Membership”. It has been “a blast”!

Kindest regards, Louise, Mrs L Bennett-Bayliss OBE, DL Chief Executive Chamber of Commerce High Sheriff of the West Midlands 2021/2022

May - June 2022 City of Culture 2021

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News

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QES

Sanctuary

Events

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Business Engagement Profiles Chamber Training

12-13 14

News

15-18

Profile

20-21

Economy

22-23

The Queen’s Awards

24-26

News

27-28

Connectivity

Around the Region

30-37

News

38-39

Education & Training

40-42

Environment President & People

43 44-45

New Members

Members Offers

Earlsdon Park 53-55 Butts Road Coventry CV1 3BH www.bandhattonbutton.com info@bandhattonbutton.com 024 7663 2121

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Focus on Coventry 2021 The official publication of the Coventry & Warwickshire Chamber of Commerce ••••

CONTACTS At the Chamber News desk Members are encouraged to send any news about their firm - new orders, staff, new products, expansions or relocations for publication in C&W in business. Whilst every effort will be made to publish submitted articles, we cannot guarantee inclusion. Send them to: news@cw-chamber.co.uk Coventry & Warwickshire Chamber of Commerce Chamber House Innovation Village Cheetah Road Coventry CV1 2TL T: 024 76 654321 F: 024 76 450242

Coventry’s celebration weekend culminates with the city’s name in lights

At the publishers

Ivor Novello Award-winning Composer Dan Jones and Guy Hughes who assembled the score in collaboration with communities and poets in Coventry.

Publisher Ian Fletcher Benham Publishing Limited Aintree Building, Aintree Way, Aintree Business Park, Liverpool L9 5AQ T: 0151 236 4141 Advertising Contact Karen Hall karen@benhampublishing.com T: 07801 788880 Production Manager Mark Etherington Accounts Director Joanne Casey Media Number 1882 © Benham Publishing 2022 C&W in Business is produced on behalf of Coventry & Warwickshire Chamber of Commerce by Benham Publishing Limited and is distributed to members free of charge. Although every effort is made to ensure the accuracy of information contained in C&W in Business, neither Coventry and Warwickshire Chamber of Commerce, nor the publisher can accept responsibility for any omissions or inaccuracies it contains. The views expressed in this publication are not necessarily those of the Chamber.

•••• 4

he second of four big celebration weekends to mark the end of Coventry’s tenure as UK City of Culture 2021 saw an audience of over 27,000 witness a record-breaking display of 360 drones in a stunning celebration of art and nature. Our Wilder Family by the UK’s premier drone art company Celestial, was a unique one-off free event that took place in the city’s War Memorial Park this evening (Sunday 15 May), and was streamed to audiences worldwide on the Coventry City of Culture website. The special display, commissioned by the Coventry City of Culture Trust, was a record-breaking 16-minute-long event where drones were used as pixels to create a spectacular light show that surprised and delighted audiences around the world. Coventry, known as the 'Phoenix City', is proud to rise against climate change and raise awareness to encourage action. The show was visible from up to 2.5km and for those who were unable to attend in person or see it in the sky, Limitless Broadcast live streamed it to any device with an internet connection. It was also possible to follow the event on radio with a simulcast led by BBC CWR and other local community stations. Celestial and the Coventry City of Culture Trust also partnered with City Voices and schools across Coventry to create the mesmerising display with BAFTA and

The new musical score featured the voices of children from Templars Primary School in Tile Hill, and environmentalists from Warwickshire Wildlife Trust. Narration came from Coventry 2 Tone legend Pauline Black, reading new poetry from Bohdan Piasecki - based on the words of four Coventry City Voices poets Kim Hackleman, Navkiran Mann, Diana Roor and Paul Tafaro. Celestial uses innovative technologies and a cutting-edge drone fleet – currently the largest in the UK – to create amazing projections that has seen it collaborate with Greenpeace, Amnesty, Eden Project, and Huawei. Celestial has also expanded to Australia, working on the Adelaide Fringe Festival and Melbourne’s New Year event. The drones use 3D animation techniques to cast giant images into the night sky to create a new tech-driven art form that premiered at Edinburgh’s Hogmanay in 2021. Our Wilder Family was commissioned by Coventry City of Culture Trust as part of its #GreenFutures programme in

partnership with Warwickshire Wildlife Trust, supported by National Lottery Heritage Fund. Our Wilder Family formed part of a weekend of celebrations as the UK’s first permanent immersive digital art gallery, The Reel Store, opened on Friday 13 May. Later that evening, and repeating on Saturday 14 May, The Awakening, a world premiere by ground-breaking French company Gratte Ciel, known for their aerial spectaculars full of colour and music, took place above Broadgate to an audience of thousands. This is the City, a parade showcasing the people and the stories of Coventry UK City of Culture 2021 also took to the streets of the city centre on Saturday 14 May. Wildlife Gathering takes centre stage the following weekend (Friday 20 to Sunday 22 May), with Coventry's myriad of parks and green spaces being celebrated with activities. The festivities conclude with Radio 1’s Big Weekend coming to Coventry’s War Memorial Park from Friday, 27 to Sunday, 29 May with Harry Styles recently announced as one of the headliners.

❛❛The special display, commissioned by the Coventry City of Culture Trust, was a record-breaking 16-minute-long event where drones were used as pixels to create a spectacular light show that surprised and delighted audiences around the world.

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Coventry & Warwickshire in business

Focus on Coventry 2021

Thousands take to the streets to celebrate 12 months

of UK City of Culture

he second of four big celebration weekends to mark the end of Coventry’s tenure as UK City of Culture included a carnival style parade of 1,000 noisy participants which stretched 350 metres from nose to tail.

This is the City, the city’s longest ever parade, celebrated the local communities, performers and array of artists that have helped Coventry move over the past 12 months. This free event took place on Saturday 14 May, and was full of dancing, drumming, music and singing, with colourful costumes, flags and so much more, a real mash-up of the wonderful creative events that have marked the year: from City Hosts to all-night raves, upcycling fashionistas to faith leaders and Ska steps to community choirs. Each section of the parade was based on the 12 themes that have led the UK City of Culture year.

The parade was led by Coventry music producer, Coolie, the carnival king of the celebrations whose track, Timeless Words, opened Coventry’s year as UK City of Culture 2021 almost a year to the day. The 12 sections all embodied the identity of the city and its many stories. The 12 months of themes were: Welcome, Sanctuary, Harmony, Freedom, Peace, Utopia, Coventry in the World, City of Light, Being Human, Hope, Amazing Women and Green Futures. The parade followed a 2.8km route around the city centre, passing Coventry Transport Museum, Belgrade Theatre, the former IKEA Building, Bullyard, The Wave, Assembly Festival Garden, Coventry City Council House, the Herbert Art Gallery and the Elephant. Earlier in the weekend of celebrations, the UK’s first permanent immersive digital art

gallery, The Reel Store, opened on Friday 13 May. Later that evening, and repeated on Saturday, 14 May, The Awakening, a world premiere by ground-breaking French company Gratte Ciel, known for their aerial spectaculars full of colour and music, wowed thousands of audience members. On Sunday 15 May, Our Wilder Family, a spectacular artist-led drone show inspired by the movements of flocks of birds, took to the skies above the city at War Memorial Park, and was streamed around the world

on the Coventry City of Culture website. Wildlife Gathering takes centre stage on the third weekend (Friday 20 to Sunday 22 May), with Coventry's myriad of parks and green spaces being celebrated with activities. The festivities conclude with Radio 1’s Big Weekend coming to Coventry’s War Memorial Park from Friday, 27 to Sunday, 29 May with Harry Styles recently announced as one of the headliners.

Second exhibition announced for The Reel Store in Coventry

oventry City of Culture Trust’s major new digital art gallery launched in May and has announced an exciting exhibition that will be returning to the city.

Observations on Being, commissioned by Mediale and Coventry City of Culture 2021, exhibited at Charterhouse Heritage Park, London Road Cemetery, Coventry, in Summer 2021.

Leading art collective Marshmallow Laser Feast will present a five-screen, real-time interactive installation, The Tides Within Us, as part of the launch programme for The Reel Store.

Chenine Bhathena, Creative Director of the Coventry City of Culture Trust, said: “We could not wait to open The Reel Store to audiences, and we are delighted to have a second exhibition to announce.

It is the UK’s first permanent immersive digital art gallery, opened at the former Coventry Telegraph newspaper building on Friday 13 May 2022, becoming a permanent new visitor attraction in the heart of the city.

“The Tides Within Us created by Marshmallow Laser Feast, will return to the city, having been a key installation in Observations on Being last summer. It is great that we can start and end our year with world-class immersive digital art, that will move us forwards into our next creative chapter.

The Trust had already announced that the venue will launch with the exhibition Machine Memoirs: Space, by internationally acclaimed artist Rekik Anadol, and the addition of The Tides Within Us will make it an even bigger draw for audiences. Part of Marshmallow Laser Feast’s ongoing exploration into the world beyond the limits of our senses, The Tides Within Us is an immersive artwork, which investigates the flow of oxygen through the cardiovascular system, painting a picture of a human body as a fluid event, more like a whirlpool than a static object. This flow questions the boundary of where this living body begins and where it ends, dissolving any sense of separation and connecting us through breath to the rhythms that underpin life on earth. The multiscreen work originally formed part of Marshmallow Laser Feast’s

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“The Reel Store will be one of only a handful of permanent venues in the world that can offer this unique immersive experience. I love the synergy with the former Coventry Telegraph newspaper building, putting art, wonder, thought, and data at the centre of how we engage people in our futures using state-of-the-art digital media.”

Barney Steel, of Marshmallow Laser Feast, said: “The installation challenges assumptions of our current “age of distraction,” where technology is accused of disconnecting people from society and the environment. Instead, The Tides Within Us uses sensors, real-time computing and dynamic viewport to catalyse an experience that embeds us in bodily cycles and shared natural rhythms.” Bianka Hofmann, of Fraunhofer MEVIS, said: “To create awe-inspiring, emotional experiences like The Tides Within Us

Fraunhofer MEVIS provides access to highly specialised complex science and tech for artists. The aim is to build bridges for a broad audience and initiate discussions on real-world challenges in medical routine. Artists play a crucial role in sounding out future technologies and positive as well as problematic societal effects. They create reference points to navigate in this fast-paced, complex, changing, and uncertain world with their artworks.” Tickets for the Reel Store are available from www.coventry2021.co.uk

The Reel Store has been made possible by the generous support of the Department for Digital, Culture, Media & Sport, Coventry City Council via the Council’s Cultural Capital Investment Fund, the Government’s Getting Building Fund through the Coventry and Warwickshire Local Enterprise Partnership (CWLEP), The Patrick Trust, The Linbury Trust, Edward Cadbury Charitable Trust and Coventry and Warwickshire Chamber of Commerce.

Ersin Han Ersin, of Marshmallow Laser Feast, said: “In this and other works we have created, we are seeking to repair our broken connection with nature through the experience of art. Placing the audience in the centre of a human inner system, we aim to bring them closer to an understanding of our interconnectivity by simply looking at our own bodies and seeing the rivers and tides through the journey of oxygen.”

New Chamber CEO

New Chief Executive announced The Coventry and Warwickshire Chamber of Commerce has announced its new Chief Executive. Corin Crane will join the Coventry and Warwickshire Chamber from its sister organisation, the Black Country Chamber of Commerce, which he has led for the past six years. He joins after it was announced last year that Louise Bennett OBE DL would be stepping down from the role that she has undertaken for almost two decades. Crane will officially start in July 2022 and Bennett will remain with the Chamber until at least December to support a smooth transition. Chamber president, Tom Mongan, said the role had received huge interest when it was first revealed that Bennett would be stepping down. He said: “There were almost 100 expressions of interest in the post, such is the high regard in which this Chamber is held. “We are delighted that Corin, who has been at the helm of the Black Country Chamber of Commerce over the past six years, will be our new Chief Executive and will take us forward over the coming months and years. “Louise has done an incredible job over the past 20 years, not only serving the Chamber, but the whole of Coventry and Warwickshire, going beyond the business community the Chamber supports. “It’s great that Louise will remain with the Chamber until at least December so that Corin can tap into her wealth of experience and knowledge of the region.” Bennett said: “I am looking forward to working with Corin over the next few months to help businesses across our patch not only survive the challenges they have ahead of them but also thrive too.”

are delighted that Corin, who has been at the helm of ❛❛theWeBlack Country Chamber of Commerce over the past six years, will be our new Chief Executive and will take us forward over the coming months and years.

❜❜

Chamber President, Tom Mongan 6

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Coventry & Warwickshire in business

News

Paralympic gold medal winning cyclist, Aileen McGlynn OBE, praises Nuneaton based e-mobility brand Eskuta for its new e-bike Paralympic cyclist Aileen McGlynn OBE is no stranger to getting about on two wheels but has found Eskuta’s latest e-bike the SX-250 series III, which combines the design features of a motorcycle with all the cost saving benefits of an e-bike, to be a great a form of sustainable transport for everyday short journeys. The innovatively designed SX-250 provides an alternative to the more traditionally styled electric bikes currently on offer in the UK. Enhanced features include, rear view mirrors, indicators, motorcycle grade adjustable suspension, a motorcycle grade braking system, handlebar controls, LED lighting, alarm, immobiliser, keyless-go and alloy wheels with tubeless tyres. Yet with no licence, insurance or tax required to ride one it fills the gap of those wanting a more substantial feeling e-bike for everyday short journeys that is both environmentally friendly, cost effective and thanks to the pedal assist feature requires minimal effort to cycle. Aileen said, “I love using my Eskuta SX-250 series III. I think it’s great for

people like me who can't drive but still want to get around easily and not always have to rely on public transport. “It enables me to be more independent as I can nip to the shops and get to the gym and training sessions on it. I like how it has mirrors and indicators which I feel are an excellent safety feature and due to its more substantial size I feel like I have a greater presence on the road.”

8,100 hectares of forest sold in £113m deal

Managing Director of Eskuta Ian O’Connor said, “We are thrilled to have Paralympic cyclist Aileen McGlynn riding one of our bikes. Our SX-250 appeals to a wide range of individuals, from young people over the age of 14 who are not yet able to drive but want the freedom of an electric bike, to older customers who want an alternative yet comfortable, cost effective and sustainable mode of transport for short distances.

Twenty-seven forests from across England, Scotland and Wales have been sold by the Foresight Inheritance Tax Fund to Foresight Sustainable Forestry Company Plc (FSFC) as part of an investment fund portfolio disposal worth £113.4 million.

“This popularity is testament to the fact that electric mobility is becoming more and more mainstream, and it is a trend that is only set to grow going forward as we all look to make the switch to electric vehicles and reduce carbon.”

Law firm announces double promotion Coventry law firm Band Hatton Button has announced the promotion of two of its lawyers to the position of associate. In recognition of their exceptional talent and hard work, Keri Wood (wills, trusts and probate) and Charlotte Barker-Davies (commercial property) were promoted to their new positions in April. Keri Wood is a chartered legal executive in the firm’s wills, trusts and probate team, having qualified in 2016. Keri advises individuals on all aspects of lifetime estate planning, including the preparation of wills, inheritance tax and the creation of trusts. She handles Powers of Attorney, Court of Protection matters and the administration of estates and trusts. Charlotte Barker-Davies is a solicitor in the commercial property team, having qualified at her family’s firm, Richardson and Davies in 2013. The firm joined forces

with Band Hatton Button in January 2020. Charlotte acts for a range of clients including healthcare professionals, clubs and leisure facilities and deals with all aspects of commercial property from acquisitions to licences. Senior Partner Jon Wilby said: “It’s fabulous news for Band Hatton Button that we’re able to celebrate Keri and Charlotte’s promotions to associate. Both are well respected and valued members of their specialist teams and over the time that they’ve been with the firm, they’ve built strong client relationships and shown themselves to be team players. “They are both excellent lawyers in their chosen fields and it’s clear that they enjoy the work that they do: providing excellent legal services to clients. We’re grateful for their contributions and look forward to sharing their continued success.”

Band Hatton Button provides a complete spectrum of legal services to businesses and private clients, regionally and nationwide. The firm can trace its roots back 125 years and employs more than 70 staff at its state-of-the-art office in Butts Road.

The Leadership Coaches shortlisted for top award The Leadership Coaches have been shortlisted as a finalist for the Professional Services StartUp award by the StartUp Awards Midlands. The award, which shines a light on new businesses and start-ups contributing to the professional services industry by offering new and innovative products or services, is unique to the Midlands this year. Speaking on being shortlisted, director of coaching Zoe Lewis said:

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“I’m thrilled that The Leadership Coaches has been shortlisted. Having worked in leadership and management development for 20 years, I spotted an opportunity to bring together a credible team of c-suite executive coaches and facilitators. I have the highest standards for expertise and credibility, and it’s not easy to get into our team, but that’s because our clients know the quality they receive when working with us. We’ve worked tenaciously to become

known in the Midlands, the UK, and now we operate globally.” Launched just over two years ago, The Leadership Coaches has an ever-expanding team of credible leadership coaches and a range of services including but not limited to one-to-one coaching, talent and graduate coaching, team coaching, and mentoring programmes. Find out more at www.theleadershipcoaches.co.uk

The sale, supported by law firm Shakespeare Martineau's Birmingham office hub, saw FSFC acquire 11 afforestation sites, 15 forestry sites and one site that is both afforestation and forestry, extending across a total 8,117 hectares. The transaction marks a significant milestone for FSFC, following its listing last November. Peter Mayhew, legal director at Shakespeare Martineau who advised Foresight Inheritance Tax Fund on the deal, said: “We’ve been working with Foresight for more than 20 years, supporting on billions of pounds worth of deals. "This was a relatively complex deal including extensive negotiation and a pre-sale restructuring of the relevant assets presented for sale to FSFC. It’s great to be involved in such an important transaction for Foresight that’s going to directly contribute to the afforestation targets of governments across the UK.” As well as the production of sustainable home-grown UK timber, acquiring afforestation sites, which drive return through capital appreciation and access to voluntary carbon credits, is a core part of FSFC’s strategy and it continues to actively seek further investment opportunities. Foresight Inheritance Tax Fund invests in infrastructure businesses and other related trades that offer a combination of stable and predictable cashflows, low correlation to economic, business and market cycles and relatively low default rates.

QES

Confidence gap opens up Sunny Parekh, of Warwickshire County Council, said: “Coventry and Warwickshire’s overall economic outlook index indicated a robust local landscape as the pace of expansion increased, with the index score moving further past the 50-mark in the first quarter of 2022, representing overall levels of optimism and expansion amongst local businesses. “The first quarter of the year presented local businesses with a unique operating environment, creating a deviated picture between the local sectors. “Geopolitical unrest in Europe meant that existing price pressures intensified as raw material and energy prices surged and inflation hit record heights. The latest QES show that the manufacturers’ economic outlook became subdued as business confidence declined amidst ongoing price pressures.

QES – Louise Bennett (Chamber), Steve Harcourt (Prime)

The economic outlook in Coventry and Warwickshire improved slightly in the first quarter of the year – but a gap is opening up between manufacturers and service sector businesses when it comes to confidence.

However, there were signs of improvement in overseas sales for manufacturers – from 40.5 up to 45.0 – and also in investment and cashflow which moved from 44.0 to 49.7.

They were the findings of the Coventry and Warwickshire Chamber of Commerce’s latest Quarterly Economic Survey (QES) which measures how firms across the patch are performing and how they feel about the months ahead.

Sean Rose, head of policy at the Coventry and Warwickshire Chamber of Commerce, said: “The small increase in the overall economic outlook for Coventry and Warwickshire is a positive sign, particularly when we have to consider the variety of issues that are hitting businesses.

The survey suggests that the economic outlook has improved since the final quarter of 2021 despite a range of issues that are affecting companies across the city and the county. The survey, which is delivered in partnership with Prime Accountants Group, is analysed by the Economy & Skills Group at Warwickshire County Council. Its analysis uses a similar score to the national Markits Purchasing Managers Index (PMI) where 50 is the balance and anything above means the majority feel positive and anything below means the reverse. As well as giving a barometer for the local economy, the results are fed into the British Chambers of Commerce’s national QES. The overall outlook for the region jumped from a score of 57.9 to 59.6 but while the service sector showed improvement, manufacturing had taken a dip. When it comes to confidence, the service sector leapt from 71.3 to 83.7 but in manufacturing it slipped from 55.8 into negative territory of 46.1.

Plans to recruit dropped in both the service sector and in manufacturing.

“The outlook is broadly in line with the rest of the UK and, as it remains above the 50-point mark, this suggests the regional economy will continue to grow. “There is a clear divide between the confidence of our service sector businesses and our manufacturers – driven, most likely, by the fact that our manufacturers are much more affected by the rising prices across the board.

“It is vitally important, therefore, that we continue to raise these issues with decision-makers, that we keep pushing for further support and also getting the message across that the Chamber is here to help businesses to grow – even in difficult times.” Steve Harcourt, director of Prime Accountants Group, said: “There is a clear sign from this latest QES that there is a gap in confidence between service sector businesses and manufacturers and the gap is widening. “Leisure, hospitality and tourism have, for the first time in two years, been able to trade without restrictions which will, of course, give them renewed optimism. “In manufacturing, there is undoubtedly a sense that they are facing difficulties on a range of fronts – none more so than rising costs, whether that’s on raw materials or energy prices. “As ever, global events do have an impact on the way businesses across Coventry and Warwickshire look ahead to the future and it does, undoubtedly impact confidence.”

“Despite such headwinds, the impact of the Omicron wave of Covid-19 was brought under control and remaining restrictions on the economy were lifted, resulting in significant expansion and optimism within the local service sector. This offset the decline seen in the manufacturing results. Business confidence levels amongst local services reached significant heights in Q1, indicating positive expectations for 2022. “Looking forward, the coming quarter points towards further surges in inflation and increases to the cost of living, painting a difficult picture for the local business landscape.”

Summary of 2022 Q1 Key Numbers: Economic Outlook: Overall

59.6, up from 57.9

Service Sector

62.6, up from 61.3

Manufacturing Sector 47.6, down from 49.2

Domestic Sales: Service Sector

62.1, down from 66.3

Manufacturing Sector 51.7, down from 54.2

Overseas Sales: Service Sector

47.2, down from 50.9

Manufacturing Sector 45.0, up from 40.5

Employment

is a clear divide between ❛❛theThere confidence of our service sector

Service Sector

59.1, down from 59.5

Manufacturing Sector 45.4, down from 49.3

businesses and our manufacturers – driven, most likely, by the fact that our manufacturers are much more affected by the rising prices across the board.

❜❜

Investment & Cashflow Service Sector

52.0, down from 56.1

Manufacturing Sector 49.7, up from 44

Business Confidence Service Sector

83.7, up from 71.3

Manufacturing Sector 46.1, down from 55.8

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Coventry & Warwickshire in business

Sanctuary

College carpentry student crafts Bedworth’s Sanctuary Memorial A carpentry student from North Warwickshire and South Leicestershire College (NWSLC) has been helping to create the Sanctuary memorial, a public artwork designed by American artist David Best, that is set to be unveiled in Bedworth to honour everyone who has been affected by the pandemic.

with Imagineer and is supported by Nuneaton & Bedworth Borough Council, Warwickshire County Council and the Digital, Culture, Media and Sport Culture Recovery Fund.

Taran Johal, from Coventry, has been based three days per week at the workshops of the Royal Shakespeare Company in Stratfordupon-Avon as part of a once-ina-lifetime industry placement. The finished construction will be installed at Miner’s Welfare Park, Bedworth and ceremonially burned on Saturday 28 May 2022 at the culmination of a week of commemorations to those who lost their lives or their loved ones to COVID-19.

Taran said, “Working on this intricate structure which will rise to 65 feet in height when it has been installed has been fascinating and rewarding for me. The design was created in the United States, so we have been recalculating the angles and carrying out some detailed work to bring it to life here in the UK. As a carpenter, I usually work alone and mainly on domestic projects. Getting the chance to help create this completely unique and impressive artwork is beyond any carpenter’s usual experience and everyone who has seen it during the construction process has been blown away.”

The Sanctuary project is designed to mark the recovery and regeneration of the whole community, with Bedworth having been chosen for its reputation as the ‘town that never forgets.’ The project is being managed by charity Artichoke in association

Taran is currently completing his Level 3 carpentry qualification at NWSLC’s specialist construction skills Harrowbrook Campus. He said that he has found the level of tuition at the college to be ‘first class’, and he is really enjoying the course.

Marion Plant, OBE FCGI, Principal and Chief Executive at NWSLC said, “This has been a fantastic opportunity for Taran to work on a high-profile and impressive project that means so much to the local community and the nation. Our links with hundreds of organisations across the region enable the college to provide work experience, industry placements, and volunteering opportunities as well as matching candidates to apprenticeship vacancies.” The Sanctuary project is offering paid and volunteer opportunities to help with the installation, decoration, and management of the structure and to act as guardians during its week-long appearance at the Miners’ Welfare Park in Bedworth. Anyone who is interested in applying to get involved can complete a registration form on the Artichoke website. Everyone is encouraged to visit the space between 21 – 28 May 2022 to bring mementos and leave messages in the spirit of remembrance and hope.

Tickets now available for Sanctuary Burn Join us at sunset on the evening of Saturday 28 May for the spectacular finale of Sanctuary. Location: Miners’ Welfare Park, Bedworth, CV12 9HH Open to the public from 21 – 28 May, Sanctuary will be a unique memorial to commemorate the nation’s losses during the Covid pandemic. It will be a place for everyone to reflect, remember and let go. On the final day, Sanctuary will be set alight and burned to the ground in a powerful moment of catharsis to help signal a rebirth.

Burn opening times: Sanctuary will be set alight at sunset, approximately 21:00 on 28 May. The burn will last for 30 – 40 minutes. Doors will open at 19:00. Please arrive in time to get a good viewing spot.

Tickets: The burn is free to attend. It is ticketed to help manage audience numbers. We want everyone to feel comfortable, enjoy their evening and have an experience that will last in the memory forever.

https://www.eventbrite.com/e/sanctuary-the-burn-tickets-332760945947

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Events

Lord Coe describes ‘extraordinary opportunity’ for the region “I’m absolutely convinced this region will make the most of this opportunity that sits in front of you. The great role the Chamber of Commerce can play as a conduit between the public and private sectors will be important. “Partnerships we set up between public and private organisations in the London boroughs are still delivering great services in those area, and so often it was the Chambers of Commerce that facilitated the creation of those relationships.” Lord Coe lived in Warwickshire from the age of one, initially in Redditch, before moving to Alcester and then Stratford-upon-Avon Tom Mongan, Lord Coe, Louise Bennett

A British sporting icon told business leaders from across Coventry and Warwickshire about the transformative impact a major international event can have.

Lord Coe also spoke about the impact Warwickshire had on him in his formative years and the important role that Chambers of Commerce plays in regions across the country.

Lord Sebastian Coe spoke to more than 300 businesses as part of the Coventry and Warwickshire Chamber of Commerce’s BIG Business ‘Thank You’ Lunch.

He said: “It’s such an extraordinary opportunity to host an international event such as the Commonwealth Games, and not just for Birmingham but for the whole region.

Lord Coe, who is a multi-Olympic medallist and headed up the London Olympics in 2012, highlighted to businesses the major commercial and social benefits that the Games brought to London.

“The potential legacy after the games is very exciting, but it will challenge a region in a way nothing has challenged it before.

He discussed how he believes the Birmingham 2022 Commonwealth Games is set to bring a similar boost to Coventry, Warwickshire and the wider West Midlands. The lunch event, held at the IXL Events Centre in Southam, had been postponed on two occasions as a result of the pandemic and was held as a ‘thank you’ to the business community for supporting the Chamber of Commerce.

“People should not underestimate the impact this area connecting with the Commonwealth Games will have. “It will be a great vehicle for change and things will happen immediately afterwards – for example in London, the Olympic games were worth nearly £17 million in overseas trade in the year afterwards. “Companies that had a successful involvement and partnership with the games were then able to go out and sell their services.

“This is an area that was quite important to me, my father ran a manufacturing business in the region. It was also where I achieved my first ever top three finish in a race, as part of a Warwickshire schools’ competition at the age of 10,” he said. “As a young MP, the Chamber of Commerce were really helpful in introducing me to commercial organisations, which would probably have taken me a term of office to understand the nature of local business without the Chamber. “I know I will echo many when I thank the Chamber of Commerce for keeping spirits high in business over the dark months and years we have been through. The Chamber is always there and it has an even greater role to play moving forwards.” Tom Mongan, President of the Chamber of Commerce, added: “It was a pleasure to welcome Chamber members to our ‘thank you’ lunch after a couple of incredibly difficult years. “Lord Coe inspired a generation of people and it was an honour to welcome him as our special guest.”

www.cw-chamber.co.uk

Coventry & Warwickshire in business

22in22

Keely Hancox 22in22 Programme Lead

Chamber celebrates success

of inaugural mentoring programme as it launches 22in22 Programme

e were thrilled to launch our ‘22in22’ Mentoring Programme for aspiring businesswomen, for the coming 12 months, at a recent event whilst at the same time celebrating the success of our ‘21in21’ Programme.

It is the second year in which we have delivered this exciting programme, as we match our Mentees with a successful local business leader each, to help them take the next step on their career ladder. The programme began a year ago when we decided to test the idea of running the mentoring scheme under the name of 21in21 – due to the fact that we were pairing 21 mentees with 21 mentors – in 2021! Over many years, the Chamber has run a series of excellent events supporting women in business; we’ve heard from a host of inspirational speakers, all have been incredible role models for our audience.

www.cw-chamber.co.uk

We wanted to build on this, and provide a tangible support and advice to aspiring businesswomen, as well as capitalise on the breadth, skills and experience of our leading businesswomen across Coventry and Warwickshire We had heard from so many women, who have gone on to be successful, saying how they wished they had a mentor at an earlier stage in their career. We know that mentoring can support individuals to climb the career ladder, as well as support businesses to survive and grow. The programme has exceeded all our expectations and the feedback we’ve had from both mentors and mentees has been amazing. It is fair to say that 21in21 has made a genuine difference to people’s lives. For some, it has been about profile raising or boosting sales, for others it has been about offering support and confidence building.

We heard from Mentees such as Anne Simonsen, owner of Shape It Up Pilates in Rugby, who has turned her business around despite losing half of her clients and almost closing the studio during the COVID-19 pandemic.

time to focus on what she wanted to achieve with her business rather than just fight to stay afloat, and since then she has started to trust her own vision for the business more and day-to-day operations have improved dramatically.

She thanked her mentor Leigh Hunt, Regional Partnership Director for CityFibre, for providing advice and encouragement during a period of uncertainty.

We’ve heard many examples like this and it really is testament to the way our mentors and mentees have approached the programme.

Leigh, who spent 20 years working as an e-business advisor for Warwickshire County Council, first met Anne in search of relief for her back problems, but has since returned the favour by providing mentor support to her as part of the 21in21 programme. They met once a month since the programme and Anne said that Leigh’s advice had encouraged her to take more

We have now matched our 22in22 Mentors and Mentees, who are already getting their mentoring sessions underway, and we are hopeful that we can continue with the success of 21in21 as we roll out 22in22. It’s such an inspirational programme and shows the power of having someone to talk through ideas and issues with and the benefits that can bring to businesses and individuals.

❛❛The programme has exceeded all our expectations and the feedback we’ve had from both mentors and mentees has been amazing. It is fair to say that 21in21 has made a genuine difference to people’s lives.

❜❜

For more information go to https://www.cw-chamber.co.uk/membership/22in22 11

Business Engage Profiles

Greener future for Rugby security firm The Stonewall Group Team

A Rugby business which has adapted to expand its services and become a onestop-shop for security services is focusing on a greener future as it takes steps to reduce its carbon footprint. Stonewall Security is seeing success after adapting its business model to offer more services to clients. It provides everything from static manned guarding services, key holding and alarm response to mobile patrols and the provision of highly-trained and experienced door supervisors and security officers. New services include alarm and CCTV installation as well as CCTV monitoring to ensure the business can meet all of the security needs of its clients.

The business also launched Stonewall Vaults, a safety deposit box service that will provide customers with a secure method of storage away from their homes, in 2021. The company is now focusing on green initiatives, investing in electric vehicles and solar panels as well as new technology and software which has enabled the business to become paperless. It has ambitions to cut down on emissions and offset its carbon usage by the end of 2023. Stonewall Security, which is based at Mitchell Court by junction 1 of the M6, was established in 2008. It has around 50 members of staff and works with clients across the region to

provide security services for businesses and events. Stonewall Vaults, also based at Mitchell Court, houses 1,800 secure boxes which can store anything from valuables and keepsakes to important documents. Director Clare Randall said: “We have changed our business model so that we act as a one-stop-shop for security for our clients. “We are also educating people on the importance of CCTV monitoring, as cameras alone are often not good enough and are only as good as the person monitoring and responding to them. “It’s been extremely successful as we have seen an increase in our higher

“Our big focus now is on sustainability. We do a lot of driving so think it is hugely important to cut down our emissions as much as possible to ensure the business is doing its bit for the environment."

margin, specialised security work, improving our profits after a very difficult two years. “We are also an seeing increasing amount of interest in our Stonewall Vaults arm which we are expecting to grow further in the next 12 months. “Many safety deposit box providers require users to sign up to 12-month contracts, while we provide monthly contracts which can be paid for by direct debit. “Our big focus now is on sustainability. We do a lot of driving so think it is hugely important to cut down our emissions as much as possible to ensure the business is doing its bit for the environment. “We are making big investments in this area and have a number of green targets we want to achieve during the next two years.” More information about StoneWall Security can be found at www.stonewallsecurity.co.uk while further information about Stonewall Vaults can be found by visiting www.stonewallvaults.co.uk

Automotive design expert invests for growth paint booth and welcomed additional staff members as it takes on more projects. Futura Design was founded in 1989 by clay modeller David Abel, and its ethos has always been to remain at the forefront of the newest technological advancements supporting the design industry. It has 50 members of staff at its Coventry site, which supplies customers across the UK and Europe, and last year experienced record numbers in turnover and profitability on the prototypes side of the business.

An automotive design expert based in Coventry is experiencing growth after investing in specialist technology which has enabled the business to take on more projects.

It has various manufacturing capabilities, with on-site machinery including CNC milling machines, 3D printing machines and the latest rapid prototyping technology (RPT).

Futura Design, which has top-tier industry experience in prototype manufacturing and automotive design recruitment, has expanded its specialist paint technology area of the business.

Futura Design also has industry-leading paint facilities for paint development and the finishing of high-end prototype models and specialist vehicles.

The business, based on Stonebridge Trading Estate, manufactures prototype models predominantly for the automotive industry, but also supports sectors including transport, aerospace, marine, product, medical and motorsport.

It is at the forefront of paint technology and development, creating specialist colours and finishes on behalf of highprofile industry clients including Jaguar Land Rover, Bentley and McLaren, and has now invested in a new state-of-the-art

“The specialist paint area of the business is particularly niche as paint technology and development is constantly evolving, and we are right at the forefront of this. “Our in-house team not only offers colour matching and development, but can create very technical specialist finishes for our clients. “As a result of the growth of this area of the business, we have invested in more specialist technology, have increased our headcount and are seeing an increase in turnover and profitability.

The business also specialises in automotive design recruitment and has over 250 professionals working with clients based across the globe.

“We have also re-invested some of this profit into the general infrastructure of our site, making it an even better area for our staff.”

Mark Abel, Director of Futura Design, said: “We are making investments in to the business and are seeing growth as a result.

Further information about Futura Design and its services is available by visiting www.futura-design.co.uk or calling 0333 555 7000

“As a result of the growth of this area of the business, we have invested in more specialist technology, have increased our headcount and are seeing an increase in turnover and profitability." www.cw-chamber.co.uk

Coventry & Warwickshire in business

Business Engage Profiles

Investing in technology to support clients A Nuneaton-based financial planning business has invested in new technology to offer an even better service to clients. Integrity Wealth Solutions, which is based at the Eliot Park Innovation Centre, is now utilising state-of-the-art cashflow modelling tools to offer clients the financial ‘bigger picture’. The company, which employs 26 people, says the combination of technology and links with other professional companies means it offers a holistic approach. Managing Director Martin Lindsey said: “Our clients are our business and are therefore central to every decision we make and each action we take. The business has been carefully constructed to ensure that we deliver on our promises whilst protecting and enhancing our client’s financial well-being. “We are a firm of independent financial planners based in Nuneaton with 26 staff; ten client-facing advisers and 16 staff that support our clients and the advice process. Our advisory team is highly qualified, motivated and experienced, divided into specialisms due to the increasing complexity of the financial services sector and the challenges for one adviser to be an expert in all areas.

“Being truly independent means that we can access and recommend solutions for our clients from across the whole market, rather than ‘shoehorn’ clients into solutions/products that we are aligned to or obliged to recommend. “We are ‘lifestyle’ financial planners which means that we listen to our clients to establish and really understand what their financial objectives are. Once we understand our clients’ aims and the motivations behind them, we devise and continually hone a strategy to optimise the probability of achieving and exceeding them. We pride ourselves on being the first call our clients make when faced with any financial decisions. “To help us to do this we have invested in cutting-edge financial planning technologies. Market-leading cashflow modelling tools help us and our clients see their financial ‘bigger picture’ and their potential financial future. Risk profiling tools make sure that clients are never exposed to more risk than they are comfortable with.

“We take a holistic approach to advice because we believe that we are responsible for our clients overall financial wellbeing. This means that we will discuss relevant topics that we do not advise on such as wills, LPAs and trusts which all have an impact on our client’s financial security during their lifetime and beyond. “The holistic approach means that we work very closely with other professional firms, such as lawyers and accountants, as we are confident that this leads to better client outcomes. “Our advisers would not be able to support clients without our proven infrastructure and back-office team. “Our operations director does not give advice, and our compliance director only maintains a limited number of key clients which enables them to focus on building and refining the processes that ensure we satisfy our regulatory obligations and operate efficiently which ultimately benefits our clients. Equally important, our experienced administration team

“We recognise that the success of our business is dependent upon our employees and their ability to provide the best outcomes for our clients."

implement those processes by working with colleagues, product providers and third-party investment companies to ensure the smooth running of our clients’ financial plans. “We recognise that the success of our business is dependent upon our employees and their ability to provide the best outcomes for our clients. “We strive to ensure that every member of our team understands the importance of their role within the business, has a voice and is encouraged to develop and grow in line with their career and personal aspirations. “We invest heavily in our staff and support them in their professional development, funding professional qualifications and providing training support.” For more information, go to: www.integritywealth.co.uk

Flying the manufacturing flag for Coventry and Warwickshire fly the manufacturing flag for Coventry and Warwickshire and is proud to put the region on the map as a hub of construction equipment excellence. Despite the impacts of the COVID-19 pandemic, Mecalac has continued to grow its global footprint, invested heavily in its product range and further developed its talented team. Thanks to significant R&D, the company has recently launched a number of new products and operator technologies, with further announcements in the pipeline for the coming months. A Coventry construction equipment manufacturer is continuing to expand its global footprint – and is proud of its local roots. Headquartered in Prologis Park, Coventry, Mecalac Construction Equipment UK is a global leader in the design and manufacture of compact plant machinery. With a heritage spanning more than 70 years, the brand is renowned worldwide for its innovation, iconic designs and first-to-market technologies. A major local employer, almost 200 team members work at Mecalac’s Coventry facility, spanning a wide range of roles and departments.

www.cw-chamber.co.uk

Two key product lines are assembled at the company’s state-of-the-art facility – site dumpers and compaction rollers – both used by construction professionals all over the world. Committed to quality, reliability and robust product design, Mecalac sources only the best materials and technologies for its products. The company has supplier partnerships that span multiple decades and is continuously looking to further build its network via new relationships with other local businesses. Having won multiple awards for both its products and processes, Mecalac is a true pioneer of first-to-market equipment solutions. The company continues to

Mark Royse, Head of Sales at Mecalac Construction Equipment UK, said: “We’re proud of our Coventry roots and further building relationships with the local community. With a strong pedigree of manufacturing excellence, going back to the British automotive industry of

the 1950s, Coventry is the perfect base for our UK operations. It’s a hub of manufacturing talent and an exciting place to build your career. “In 2022, we’re looking to further grow our local supplier network and continuing to invest in our team. Last year we achieved Thrive at Work Bronze Accreditation, as part of our health and wellbeing strategy, which further demonstrates our commitment to being an employer of choice. We’re proud to offer job opportunities and aim to build ever-stronger relationships across the local community.” For more information about Mecalac, to find your nearest dealer or to find out about the latest roles, visit www.mecalac.com/en.

"With a strong pedigree of manufacturing excellence, going back to the British automotive industry of the 1950s, Coventry is the perfect base for our UK operations. It’s a hub of manufacturing talent and an exciting place to build your career. " 13

Chamber Training

Successful Funding Grant Programme for Warwick District SMEs

Anita Tomsett at Coventry and Warwickshire Chamber Training.

Working in Partnership with Schools to Get Young People Work Ready As one of the largest training providers across the sub region, CWCCT has a team of specialist advisers with a strong track record of working in partnership with schools to raise students’ awareness and understanding of what the labour market is all about. The team recently worked alongside 210 students from Sidney Stringer Academy, a co-educational academy school for young people aged 11 – 18 in Coventry, to develop their skills in CV writing and interview techniques. Commenting on the careerbuilding sessions, Anita Tomsett, Apprenticeship Recruitment Lead at Chamber Training said: “We worked closely with the students to help them understand the importance of effective job applications, the steps to preparing an appropriate CV and tailoring it to a particular job opportunity. “The informative training sessions helped the students to identify their strengths, skills and aspirations, learning how to prepare and conduct themselves in job interviews. “As an insight into real-life interview skills, we arranged mock interviews with leading employers such as Jaguar Land Rover, Capita, Coventry City Council and the Department for Work and Pensions. For the majority of the students, the interviews were the first time they had been in contact with employers in a professional capacity, so this was an invaluable opportunity to gain feedback and advice from professional employers. Sidney Stringer Academy are not the only school to benefit from this service. We are currently working with a number of schools to support their careers preparation and guidance work.” To find out more about Chamber Training’s service offer, please contact our Recruitment Team on 024 7623 1122 or enquiries@cw-chambertraining.co.uk

A large number of Warwickshire businesses have taken advantage of skills support grants from Warwick District Council (WDC) through Coventry and Warwickshire Chamber of Commerce Training (CWCCT). The grants, which were available to SME’s in Leamington Spa, Warwick and Kenilworth, were extremely valuable in assisting businesses in their steps to recover from the pandemic. With a focus on skills, the support grants enabled individuals to upskill, raising productivity and creating a strong foundation for the future.

how they should develop their people and reaping the benefits of the support provided by WDC.

As one of the largest local providers of skills development and apprenticeships, CWCCT worked in partnership with WDC to develop a package of targeted training for SME’s, across a range of subjects, including leadership and management, digital skills and sales and marketing.

Commenting on the successful partnership with WDC, Sally Lucas, Executive Director at CWCCT commented: “The Business Skills Toolkit was a fantastic opportunity for businesses to develop staff, creating a strong team for the future. We were pleased to see so many businesses coming forward, thinking creatively about

“We provided a wide range of half and full day courses, which combined theory and practice and were full of ideas to make a real difference in the workplace. Training included topics such as leadership and management, supervisory skills, customer care and digital development, including Excel, everything from half-day seminars to longer accredited qualifications. “For a number of SMEs, we were able to offer bespoke, tailored programmes of skills development that were designed around their specific business needs. We look

Sally Lucas

forward to building long term relationships with the businesses and for any organisation that missed out on this opportunity, we encourage them to get in touch to discuss their skills needs with our experienced advisors.”

To find out more about Chamber Training’s business training courses or apprenticeships in general, please contact a member of the Business Development Team at Chamber Training on T: 024 7623 1122 or E: enquiries@cw-chambertraining.co.uk To view Chamber Training's 2022 Course Directory, click the following link: https://issuu.com/coventryandwarwickshirechamber/docs/cwcct_course_directory_2022

Further Apprenticeship success for Armstrongs Chartered Accountants forward to developing her career further through professional study on the Association of Chartered Certified Accountants (ACCA).

Megan Lovatt and Sarah Van Ristell from Armstrongs

As one of the leading providers of apprenticeships and business-to-business training courses, Coventry and Warwickshire Chamber Training (CWCCT) is celebrating the success of Megan Lovatt with award winning chartered accountancy firm, Armstrongs Chartered Accountants. Megan has achieved her Professional Accounting Apprenticeship as well as completing her final Association of Accounting Technicians (AAT) exams at level 4 to become a fully qualified accountant. Megan joined Armstrongs in 2019 and continued her apprenticeship journey, achieving success at levels three and four with the support of CWCCT. Megan has established herself as a valuable member of the Armstrongs team, showing a real aptitude for the job and is now looking

Commenting on becoming a qualified accountant, Megan said: “By following the apprenticeship route instead of going to university, I have received invaluable experience in my chosen profession. I have enjoyed the structured on-the-job training I received from Chamber Training whilst being employed by a prestigious firm such as Armstrongs. The apprenticeship route has enabled me to develop a professional career which I am extremely proud of. I would recommend it to anyone who is unsure about their options after leaving school.” Sarah Van Ristell, Director at Armstrongs added: “We have an established team of qualified accountants and developing apprentices which creates a talent pipeline. Megan has worked extremely hard to achieve her apprenticeship and we are very proud of her success. “The Directors at Armstrongs formed a close working relationship with Chamber Training a

number of years ago and we have apprentices at various stages of development from level two through to professional study. Our training manager at Chamber Training, Nicky Cheshire, understands our business and how we operate, which means that we are matched with the right people.” Nicky Cheshire, Training Manager at Chamber Training, added: “It is always a pleasure to see our apprentices achieve their apprenticeships, gain qualifications and succeed in their chosen roles. We would like to wish Megan every success in her future at Armstrongs. “An accountancy apprenticeship is an opportunity to attract fresh new talent to the business. So, if you are looking build your team or to upskill your existing staff to a senior accountant, there is no better time to enrol them onto an apprenticeship as well as get them AAT qualified.” For further information about Chamber Training’s Apprenticeship Programme, call 024 7623 1122 or enquiries@cw-chambertraining.co.uk

Chamber Member Price + VAT

NonMember Price + VAT

Duration

Manage Customer Expectations Key Account Management

£110.00 £110.00

£135.00 £135.00

AM PM

Training Courses 2022

May 22

Jun 22

Jul 22

1 1

ILM Level 2 Award in Leadership and Team Skills

£600.00

4 Days

Communicating Assertively

£110.00

£135.00

Complaint Handling

£110.00

£135.00

Microsoft Project - New Course

£70.00

£90.00

8/15/22 8

Microsoft Excel 365 - New Course

£70.00

£90.00

Microsoft Excel - Intermediate to Advanced Time Management

£130.00 £220.00

£160.00 £245.00

1 Day 1 Day

9 22

Effective Communication

£110.00

£135.00

Building the Team

£110.00

£135.00

Managing Change Successfully

£220.00

£245.00

1 Day

Understanding Workplace Stress

£110.00

£135.00

Resolving Workplace Conflict - new course Certificate in Awareness of Mental Health Problems - Level 2 Accredited First Aid at Work (HSE Recommended)

£110.00

£135.00

£450.00

3 Days

7/14/21

£240.00

£265.00

3 Days

8/15/22

Dealing with Underperformance - New Course

£110.00

£135.00

Motivating the Team

£110.00

£135.00

Microsoft Excel - Basic to Intermediate - FULLY BOOKED

£130.00

£160.00

1 Day

Prices Subject to VAT

www.cw-chambertraining.co.uk

Coventry & Warwickshire in business

News

EMKA hardware for specialist high-speed water shuttle

INFLATION

Enough is Enough!

primarily on the weight carried by the water. Therefore, reducing this drag is key to greater efficiency. The AV2 site combines its design office and shipyard in one place, which allows engineers and designers to work side by side and optimise the ships’ details. This has enabled EMKA to be up close and personal with this process over a four-year development period. When thinking of French luxury brands, Chanel or Louis Vuitton come to mind. But what about EMKA? Well, yes, when it comes to its partnership with Advanced Aerodynamic Vessels, a manufacturer of catamarans for passenger transport. EMKA hardware components reliably close the entrance doors, flaps and entrances to the engine compartment, among other things, in a prestigious project in which VIP shuttles transport passengers through the port of Monaco. Advanced Aerodynamic Vessels (AV2) is a boat manufacturer designing catamarans for “high speed” passenger transport. Its team developed a new generation of transport vessels that use aerodynamics for improved energy efficiency, safely lifting the vessel, so reducing hydrodynamic drag. The propulsion power required depends

In search for locking systems to suit the engine compartment and entrance doors, AV2 contacted the hardware experts at EMKA in 2017 with an order for prototypes. The sales representative in charge, looked at the design directly on-site and suggested various solutions from the range. Since then, EMKA has supplied three projects from the boat manufacturer with stainless steel quarter turns, compression latches, escutcheons and keys, and ramps. In addition, vibration-proof products control access to the engine and maintenance compartments. One of these projects is the unique shuttle service operating at the Monaco marina, for which EMKA supplied the closure technology for a transport boat – which can carry up to twelve passengers – for a shuttle service that connects the marina of Monaco and its extension in Ventimiglia, Italy. For more information visit www.emka.com.

Accountants discuss the brutal truth about cryptocurrencies Accountants at a Midlands practice have urged caution about the volatile nature and unpredictability around the growing phenomenon of cryptocurrencies and non-fungible tokens (NFTs). While digital tokens, cryptocurrencies and blockchain-based business models are here to stay, Glen Callow, managing director of Prime Wealth – the financial planning arm of Prime Accountants Group – said it was vital to consider the risks surrounding this emerging market before investing. Bitcoin, the original cryptocurrency, has seen both astronomical growth over the last decade and major sell-offs at various points in between. The value of other cryptocurrencies such as Dogecoin have also risen and fallen even more sharply, often based just on Elon Musk’s tweets. Similarly, NFTs are assets in the digital world that can be bought and sold, but which have no tangible form of their own. These digital tokens, which emerged in 2014, can be thought of as certificates of ownership for virtual or physical assets.

www.cw-chamber.co.uk

By Graham Freakes hg technology ltd

nflation is coming back to haunt us for a while and everyone is becoming more price conscious. In your business you are seeing costs rise and need to save costs wherever possible without affecting your customer experience. Attacking waste can have a profound effect on your cost base and help your profits.

Over processing is unnecessary embellishment of a product or service that is not in the customers specification. Back in the bar, putting a cherry on a stick in a cocktail doesn't enhance the flavour it is merely a decorative frippery! Producing a mirror finish on a cars' bodywork doesn't improve performance even on an F1 car! Why do it? Does going the extra mile actually make sense when fuel is £1.70 per litre?

I am concluding my march through the 7 wastes in a relentless battle to eliminate it from your businesses.

Back to the bakery and the 13th loaf – in case of a defect in the other 12. This has increased the cost of the 12 loaves by almost 8% - about the current rate of inflation. Better to ensure defects don't occur by improved service or product design and process improvement. This was the basis of the 6 Sigma philosophy – much vaunted and for good reason!

To remind you the 7 wastes are just as relevant to your business whichever sector it's in – it's all about eliminating anything that doesn't add value from the client perspective. Glen Callow, managing director of Prime Wealth – the financial planning arm of Prime Accountants Group

They have a unique digital signature which means they cannot be copied or replicated. Glen said this volatility, coupled with the lack of intervention of a trusted third party like a central bank or financial institution, means Prime could not presently recommend them as a viable investment in good conscience. He added that the unpredictability of these markets indicate why curious investors should pause before investment. Glen said: “Financial planners in the UK tend to avoid these assets due to the fact it is highly speculative in its nature with zero investor protections. The Financial Conduct Authority (FCA) itself has said those who invest in cryptocurrency should be prepared to lose all of their money.

I've dealt with Transportation, Inventory Motion and Waiting – now for Over Production, Over Processing and Defects. These all superficially relate to manufacturing but in fact have much earlier origins – a Bakers Dozen gets it in one! The baker makes a batch of 12 loaves and adds an extra one in case one is defective. Why does the baker have a batch of 12? Is it to make economic sense of firing up the oven? This is the old 'minimum batch size' saw and results in making too many loaves/widgets/ posters which are then discarded without their cost being added to the number of products which were actually needed. Better to 'make to order' and be realistic about the costs and margins.

I can assist you identify and eliminate these wastes in your business to help you improve productivity, profitability and customer value - just contact me.

❛❛Over processing is unnecessary embellishment of a product or service that is not in the customers specification. ❜❜

“In reality, the recent craze around NFTs have created potential asset bubbles which are yet to prove if they have any intrinsic worth.”

email: graham.freakes@handgtechnology.co.uk

For more information visit www.primeaccountants.co.uk

www.handgtechnology.co.uk

call: 07774 200321

News

Stag party starts after gin win Husband and wife team Giles and Jodie Stagg are raising a glass to celebrate after their own brand of gin garnered a highly-prized silver medal at the prestigious International Wine and Spirit Competition.

Flexible workspace operator expands its regional locations Award-winning serviced office operator UBCUK has announced the addition of a new site to its portfolio of flexible offices. From April 1, UBC acquired Thursby House in Bromborough on The Wirral from Portal Business Centres. This established flexible workspace in a modern two-storey building is positioned alongside the popular Croft Retail & Leisure Park on Croft Business Park, central to Bromborough village and is already home to over 40 businesses. The site offers fully furnished serviced offices in bright self-contained suites ranging from 100 to 1500 sq ft with high-speed internet, climate control air conditioning, reception facilities, and on-site car parking. UBC operates regional workspaces in Greater London, the south east and south west of England, and the Midlands. The newly acquired Thursby House is the second in the north west of England, bringing UBC's total to eight office space locations. Operations director Karen Osborne said: “We’re excited to strengthen our presence in the north west of England and are delighted to welcome the Thursby House team and customers to the UBC family.” UBC has an experienced management team, solid reputation and several Flexible Space Association awards for outstanding customer service excellence. It offers a range of services to growing businesses including virtual offices, coworking, private offices and meeting room hire. Richard Johnson, managing director at UBC, said: “We’re thrilled to be announcing Thursby House as our newest UBC location. COVID-19 has accelerated a range of workplace trends, not least the demand for greater flexibility, an increased focus on collaboration spaces and the importance of a trusted operator to manage the workplace experience. UBC is well placed to respond to this, offering a robust and proven business model and with occupancy at well over 80% across our locations, now is the perfect time for us to be expanding our office portfolio.” Visit www.ubcuk.com to find out more.

Despite only launching Stag Gin late last year, the pair who also run the successful Stratford-upon-Avon-based Sip ‘n’ Swig mobile bar company, have been overwhelmed with the response to their own brand of London dry gin. Already preparing their third batch of Stag Gin after the first two sold out within weeks, the award of the silver medal has proved just the tonic after months of tweaking and testing before they achieved the product they wanted. It’s also the culmination of a long-held ambition for Giles, a mixologist who trained at London’s Savoy Hotel and worked at the renowned Simpson’s in the Strand cocktail bar. A unique blend of botanicals including juniper, kumquat, coriander, sweet orange peel, fresh pink grapefruit, nutmeg, orris root and lemon grass, Stag Gin also features rosemary grown in the Stagg family garden. Giles said: “We wanted to put our own very personal stamp on our gin, and including an ingredient we grow ourselves seemed the ideal way to do it!”

Achieving the impressive score of 94% at the International Wine and Spirit Competition, Stag Gin was only one percentage point away from a gold medal, and Giles has already set his sights on next year’s competition. He said: “The IWSC has the highest medal boundaries of all wine and spirit competitions and we will continue to tweak the recipe to improve the product even more. We’ll be back next year fighting for the gold!”

While Stag Gin has proved enormously popular with both corporate and private clients of Sip ‘n’ Swig mobile bars, it is also establishing a foothold in bars, restaurants and wine and spirit merchants across the Stratford, Warwick and Leamington districts. For further information visit www.staggin.co.uk

Houlton partners band together to host World Class student event Rugby’s new secondary school, Houlton School, is proud to have welcomed students from across the country to Houlton to take part in the celebrated annual World Class Schools Accreditation Day.

The student teams were supported by staff from Houlton School, Urban&Civic and Houlton’s first ever cohort of year 7 students at Houlton School who were on hand to collaborate and advise the groups throughout.

Houlton’s Master Developer Urban&Civic worked closely in partnership with Houlton School, the World Class Schools charity and the neighborhoods' housebuilders to bring the event to fruition, for this, the first physical event of its kind that’s been held following the pandemic.

Students were briefed in advance on their real-life project and given two weeks to prepare for their assessment, this was followed by a full day at Houlton School where they completed their task and were assessed.

The event, which saw over 170 students from across the country come together to be assessed against The World Class Schools Quality Mark (WCSQM), is an integral event in the education calendar. Across the 11 project teams, both primary and secondary aged students worked collaboratively to design gardens, eco-friendly seating, murals, sculptures, and tree hangings, which culminated in the creation of the community garden at Houlton School. Urban&Civic connected Houlton’s housebuilders with the opportunity to engage with the event, and housebuilders Lovell and Morris Homes were happy to be on board and to throw their support behind the project teams by donating core materials including planters, paint, brushes, chip board and nails for the student’s task.

The young people’s mission was to create innovative, attractive and environmentally friendly indoor and outdoor spaces which tied back into Houlton’s core values of innovation, aspiration and excellence. Chloe Buckenham, Houlton School Vice Principal, said: “We were thrilled to be given the opportunity to take part in the World Class Schools event. Not only was this a fantastic opportunity for the pupils and something that they will cherish, but it was also an invaluable opportunity for Houlton School to be more involved with the organisation and provide young people with invaluable leadership experience. We were so grateful to Urban&Civic for the support and commitment to bringing this event to life. They not only helped connect us with the housebuilders who donated core materials and supported on

the day, but they remained by our side throughout to ensure everything ran as smoothy as it could.” Kyle Smith, Communications, Communities and Partnerships, at Urban&Civic, said: “Working collaboratively with our partners on community initiatives such as this one, enables us to unlock many benefits for the young people of Houlton. It was a joy to see the benefit the students got from taking part in the World Class event, both from those who took part in the task teams and from the Houlton School pupils who supported those they’d only just met from other schools. “The transformation of Houlton School’s community garden is nothing short of a masterpiece, and something we have no doubt will be enjoyed and celebrated for many years to come.” Earl Patrick, Community Engagement Lead from Lovell, said: “It was our pleasure to support the students taking part in their WCSQM assessment, and great to be there with them on the day to witness the passion, enthusiasm and attention to detail they put into their projects. The dedication they illustrated on the day was second to none and what they’ve created for Houlton School is a real triumph! We wouldn’t have missed it and are thankful to Urban&Civic for reaching out to get us involved.”

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Coventry & Warwickshire in business

News

Exciting mix of properties go under the hammer Auctioneer Loveitts is preparing to step up to the podium for its first in-person auction in two years due to COVID-19. Throughout the pandemic, all Loveitts auctions were livestreamed to adhere to government-imposed lockdown and social distancing rules. But with almost all UK restrictions lifted, buyers can now immerse themselves in the excitement of a live, in-person auction, with the first taking place on May 19. Loveitts will also continue to offer buyers three other methods for bidding on lots – livestream, by proxy or post. With a wide range of properties set to go under the hammer, from investment opportunities, residential homes and vacant land, the upcoming auction promises to be bigger and better than ever before. Sally Smith, director and auctioneer at Loveitts, said: “This will be such an exciting day for us as nothing beats the thrill of a live, in-person auction. After two years of livestreaming, it will feel incredible to be back in the room with our buyers, watching the joy on their faces when they successfully bid on their new homes. “We’re also delighted with the quality and selection of lots set to go under the

Businesses in Warwickshire were urged to use English Tourism Week to find out about free support that could help them to identify potential growth opportunities. English Tourism Week ran from March 18 to March 27 and showcases the diverse, vibrant and exciting sector, of which Warwickshire plays a significant part, with a range of attractions that bring in both domestic and international tourists.

Loveitts director & auctioneer Sally Smith in action

hammer. There’s definitely something for everyone, with homes priced across all budgets, as well as land and commercial buildings which offer excellent opportunities for investors.” Throughout the pandemic, auctions have maintained excellent engagement with buyers, with Loveitts hosting a mixture of national online and livestreamed auctions.

The business achieved an impressive 88 per cent success rate last year and is a member of Auction House – the UK’s largest residential and commercial property auction company. Part of the success has been driven by the housing market remaining strong over the last year, with many properties achieving above guide prices and investment properties returning strong yields.

Doing the business with Wasps Wasps did the business on and off the pitch in their recent win over Newcastle Falcons at the Coventry Building Society Arena. On the field, Lee Blackett’s team secured a thrilling 27-24 win thanks to a late penalty from Jimmy Gopperth which saw Wasps edge an end-to-end encounter. And off the pitch, Wasps hosted the Coventry and Warwickshire Chamber of Commerce and several of its members in a Superbox, with guests enjoying a two-course lunch and drinks

before taking their seats to get a perfect view of the action. Sam Hollands, of the Chamber, said: “It was great to be able to invite members along to the Wasps game and everyone who attended had a wonderful time. The hospitality from Wasps was superb and there was a real opportunity for all of us to network and get to know each other in a relaxed atmosphere. “And then, once the match started, it was brilliant to see Wasps get the win – even if they did leave it late!”

Tim Richardson, Commercial Executive at Wasps, said: “The Chamber brought a range of guests to the game and the feedback we’ve had has been really positive. “Wasps matchdays provide a great opportunity for businesses to entertain guests in a relaxed environment and enjoy Premiership Rugby at the same time.” For more information on hospitality with Wasps, email Tim.Richardson@wasps.co.uk

CCS rebrands as Aurora Managed print and ICT provider, Corona Corporate Solutions (CCS), has rebranded as Aurora with immediate effect. The company has relaunched with new values, new differentiation and new propositions. Specifically, Aurora is launching a new solution to assist customers with home-workers and a new range of service packages. CEO Andy Moffitt said: “We’re transforming to become more relevant to the changed world we find ourselves in. Whilst we remain proud of everything we achieved as CCS,

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Using English Tourism Week for new opportunities

we’re incredibly excited about our future as Aurora.” Aurora is a premier digital print solution provider in the UK and a highly specialised business telecoms provider. It offers a consolidated product and service portfolio from Konica Minolta, Ricoh and Canon to name a few partners, which focus on helping organisations to improve efficiency, increase productivity and reduce costs. For more information, visit: www.weareaurora.co.uk

The Coventry and Warwickshire Chamber of Commerce encouraged businesses to use the week as a catalyst to find out more about Project Warwickshire – a free recovery and growth business support programme to help companies in the Tourism, Leisure and Hospitality sectors in the County, on the back of the Covid-19 pandemic. Project Warwickshire is funded by the European Regional Development Fund and Warwickshire County Council. The support is delivered by Coventry and Warwickshire Chamber of Commerce in collaboration with Shakespeare’s England and Northern Warwickshire Tourism, on behalf of Warwickshire County Council, to identify businesses across the County who will benefit from the support. The programme offers a range of support opportunities including marketing strategies, SEO, mastering recruitment and retention issues, and business planning, which all come in the form of one-to-one business coaching, workshops and networking opportunities. Caroline Trainor, Programme Manager at the Coventry and Warwickshire Chamber of Commerce, said ahead of the week: “English Tourism Week is a great way to celebrate this fantastic sector which plays such a major role in our regional economy. “We want businesses in tourism, leisure and hospitality to use the next few days as an opportunity to not only showcase themselves but also find out about the help that’s available to them. “These have been a tough two years for the industry and it’s important to make the most of all of the help that is on offer.” Cllr Kam Kaur, Warwickshire County Council's Portfolio Holder for Economy & Place, said: "In Warwickshire we are so blessed with many wonderful businesses in the tourism, leisure and hospitality sectors. Project Warwickshire is designed to support those businesses and English Tourism Week is the perfect time for them to get in touch with us to identify ways in which they can grow and strengthen, both for the approaching summer and the long term."

News

Mental health heroes set to step into the spotlight The full shortlist of nominees for this year’s Mental Health Star Awards has now been unveiled. Organised by the West Midlands Combined Authority (WMCA), the awards aim to celebrate people who are making a real difference in the mental health of others as well as recognising those that have made a significant contribution to improving mental health and wellbeing across their community. Nominees are broken down into several categories: Young Person Aged 16-25, Individual Aged 25+, Collaboration Award, Cariss Evans Award for Innovation, and Team, Service and Organisation Award. This year’s awards are linked to the WMCA’s new Mental Health Commission, whose remit includes highlighting examples of innovation and good practice in mental health. Hundreds of nominations recognised acts of heroism and innovation that have helped people within our communities get through life during the COVID-19 pandemic. A full list of shortlisted nominees can be found on the WMCA website: www.wmca.org.uk/starawards.

Accountants raise cash for charity A team of accountants successfully overcame The Wolf Run and raised more than £1,000 for The Shakespeare Hospice in the process. The group representing regional accountancy firm Burgis & Bullock took on the notoriously difficult obstacle course in Offchurch, Warwickshire. Burgis & Bullock decided to support The Shakespeare Hospice as its chosen charity and surpassed its fundraising target – raising £1,022 for the South Warwickshire charity. The Shakespeare Hospice offers outstanding palliative and end-of-life care to patients, their families and carers across South Warwickshire. Their reach extends beyond the traditional hospice walls, providing expert support within their local community and patients’ own homes. The Wolf Run included working as a team to conquer obstacles and 10km of raw natural terrain, including open ground, woodland, lakes and thick mud. James Anstey, audit senior at Burgis & Bullock, was among the team that tackled the challenge and says that it was all worth it to raise funds for a fantastic cause. He said: “It was hard work and a real challenge for all of us but it went really well. We came through without any

Burgis & Bullock team after completing The Wolf Run.

injuries and we certainly enjoyed the challenge.

fantastic cause definitely gives you the extra motivation to get across the line!”

“To raise more than £1,000 for The Shakespeare Hospice is brilliant and on behalf of the team I’d like to thank everyone who donated and supported us.

Burgis & Bullock is entering another team of competitors into the September edition of The Wolf Run and will be revealing its chosen charity soon. The firm has offices in Nuneaton, Leamington, Rugby and Stratford-upon-Avon.

“We’re definitely keen to do it again and knowing you’re raising money for a

To donate and support the Burgis & Bullock team, visit https://www.justgiving.com/fundraising/lesley-trett

Warwickshire hotel to host pop-up cinema and artisan market It will be followed on Saturday May 28 by retro classic Grease (PG), the original high school musical, and rounded off with cult classic Rocky Horror on Sunday May 29.

Danielle Olm, chair of West Midlands Mental Health Commission, said: “Addressing mental health issues has never been more important and the Mental Health Star Awards will be a wonderful occasion to hear of the positive work that people across the West Midlands are doing to help others. “Not only do these awards give us the opportunity to shine a light on unsung heroes who’ve helped others throughout our region, they also help to highlight the ongoing issues surrounding mental health and wellbeing, and what more needs to be done to address them.” The awards will be handed out live at a virtual ceremony hosted by The Chase’s Paul Sinha on Wednesday, May 25.

Coombe Abbey Artisan Market will take place on the second Sunday of the month between 10am and 4pm throughout the year, ending on December 11. It will include a wide variety of stalls selling local produce, arts and crafts.

An outdoor pop-up cinema and new monthly Sunday artisan market will be coming to a Warwickshire hotel in May.

to watch three classic films over three evenings with gates opening at 8.15pm and films starting at 9.45pm.

Adventure Cinema will be screening three classic films – Dirty Dancing, Grease Sing-a-Long and The Rocky Horror Picture Show – in the picturesque grounds of Coombe Abbey Hotel, just outside Coventry, from May 27 to 29.

The weekend cinema under the stars starts on Friday May 27 with a showing of Dirty Dancing (12) starring Jennifer Grey as Frances "Baby" Houseman, who has the time of her life while on holiday in 1963 with her family at a resort in New York's Catskill Mountains.

Limited tickets will be available for the open-air cinema. Guests are invited to bring along a blanket or camping chair

Ron Terry, operations director of No Ordinary Hospitality Management, the company which operates Coombe Abbey Hotel, said: “We’re delighted to be bringing the big screen experience to Coombe Abbey for all film fans to enjoy this summer. “We’re keeping our fingers crossed for a nice dry weekend and look forward to seeing everyone there and enjoying these wonderful classics. “The new monthly market every second Sunday of the month will host a range of great local suppliers and we hope it will be of interest to guests and local residents heading to the park for walks and leisure time over the weekend.”

To book tickets visit adventurecinema.co.uk/venues/coombe-abbey-park

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Coventry & Warwickshire in business

Johnsons Jewellers

Johnsons Jewellers Celebrate 125 Years in 2022

Johnsons shop today Outgrowing its’ size in the Abbey Green area in Nuneaton, the business moved to its current location on Queens Road around 1936, and was known as Johnsons Jewellers “Opposite the gas office”.

Johnsons shop in 1936

Johnsons shop in 1970

ohnsons Jewellers are delighted to announce that we are celebrating our 125th Anniversary during 2022. A milestone achievement for a business which first officially began in 1897, as a small shop holding with founder Harold Johnson repairing watches. With the first wristwatches only being invented around 1868, it is believed his trade would have revolved around repairing pocket watches. Unofficial records suggest that watchmaking had been in the family prior to the opening of the small shop, with Henry Johnson trading as a watchmaker in Lutterworth in the 1860’s. www.cw-chamber.co.uk

During the war years Douglas and Nancy Johnson take over the small business, whilst living upstairs on site. Douglas and Nancy notably gave all brides and grooms to be, a silver spoon as a wedding gift from Johnsons. Silver cutlery and clocks were a staple part of the business, with Omega watches and diamond jewellery luxuries of their time. Robert Johnson took over the helm in the early 1980’s, and soon set his sights on expanding the business. Robert Johnson purchased a small parcel of land in 1984 at the side of the shop to expand the shop, and to house an ever growing collection of traditional long case clocks. When the bakery closes in 1999 next door to the jewellers, Robert purchased the building to open a silver jewellery, fashion watches and gadget shop. Over the years the buildings have adapted and in 2015 they were eventually merged into one, to become the large prestigious family run jewellers it is today. Today the business employs a total of 22 staff which includes 3 watchmakers and 2 goldsmiths in the on-site workshops, a far cry from the single handed run business set up in 1897. Most jewellery and watch repairs are carried out on site, with state of the art equipment and machinery, working alongside traditional craftsmanship. Johnsons are a partner to some of the finest Swiss watch brands in the world. Being an Official Rolex Retailer they have a dedicated Rolex boutique, which brings customers from far and wide to the destination store in the heart of the Midlands. Exquisite Swiss watch brands OMEGA, TUDOR, Breitling, TAG Heuer and Longines are amongst many of the luxury timepieces on offer. Johnsons have an outstanding collection of fine diamond and gemstone jewellery, with every piece personally hand selected by the Johnsons family. Above all Johnsons is a respected fourth generation family business with values and unrivalled customer service, which has given them a name as one of the finest jewellers in the Midlands. The business is still very much in the hands of the Johnson family; Robert, Pam, Libby and Catherine, each have an active role in the company and are passionate about upholding

their reputation. The family work hard to ensure that everything is done for a memorable occasion, and customers continue to return for generations. We understand that purchasing that dream timepiece or fine piece of jewellery is extremely important and will be cherished by families for years to come. In 2022 Johnsons are proud to support two local charities, namely Mary Ann Evans hospice and Zoe’s baby hospice. With every diamond sale over £500, Johnsons will make a donation of £50 to the chosen charities. We would love to hear from any old clients who have any old memorabilia or stories to tell of their experience at Johnsons Jewellers. From the team at Johnsons, we look forward to welcoming both new and existing clients to our store in the years to come.

Johnsons Jewellers is at 50-51 Queens Road Nuneaton, Warwickshire, CV11 5JX Website www.johnsonsjewellers.co.uk Phone 024 76347038

Profile: CloserStill Group headed up by three women who play a key role in the wider success of the company. Group Event Director Laura Shapiro, Group Financial Controller Vanessa Canale-Parola and Group Finance Director Sam Starr lead the growing team in the city. Sam said: “The company began in a pig shed in Honiley not too far from here! It then moved offices and arrived here at the university in 2019. “The founders identified two sectors that they wanted to run specialist exhibitions in – healthcare and tech – because they saw them as being as close to recessionproof as you can get. “Coming through the pandemic as we have done, it appears they got that call right!” The events sector, however, faced more turbulence than most as Covid-19 struck. CloserStill was all set to open a show in Spain back in 2020 but had to cancel on the day as the country went into lockdown. Across the world, live events and exhibitions were postponed or moth-balled – hitting the sector hard. But CloserStill has emerged stronger. During the pandemic, the company quickly pivoted its events to digital, from newsletters and webinars to hybrid and virtual events. Whilst CloserStill prides itself on the unique physical, face-to-face event experience, it was keen to ensure that businesses still provided the event communities with the unique, up-to-date content and lead-generating opportunities that stakeholders were used to. The digital growth was such a success in increasing engagement with event audiences that the company has continued with digital activities to complement physical events. Across the business, the total virtual event attendance was over 49,000 and the team’s efforts have been honoured with four Digital Event Awards in the past two years. It was also a time when the finance team was put to the test by the unprecedented nature of the pandemic and the fall-out from it.

Global success story made in Coventry and Warwickshire A business that was started in a pig shed in Warwickshire less than 15 years ago is now bringing home the bacon on a global scale. Exhibition company CloserStill Media was established in Honiley by Phil Soar and Andy Center in 2009, launching the London Vet Show followed by the purchase of The Pharmacy Show as they looked to grow the business quickly.

It is now a circa £100m revenue company which has offices around the world, and despite the head office having moved to London, close to Olympia, it still has strong roots in the region where it was founded, with close to 40 people operating from its office at Coventry University’s TechnoCentre and events taking place just up the road at the NEC. The Coventry office is home to the crucial finance function, as well as a team of salespeople, and is

“The finance department has played an even bigger part over the past couple of years because cash has been a big concern,” said Sam. “We hadn’t run any large-scale events since March 2020 until recently and, when we went into lockdown, we had to make a lot of financial decisions on how we were going to work with the banks and work with our backers. “We had to look after the cash and there were a lot of events we were about to hold which were rolled into the following year. As it turned out, many of them were rolled over again because the restrictions lasted longer than expected. “It is worth noting that we bought exhibitions in 2019 and haven’t been able to run those events until now. We spent £15 million on an acquisition and have only just this year been able to run one of those events. “Around 80 to 85 per cent of our customers chose to roll over the bookings – in some cases for up to three years – which was important for us and that showed a huge amount of trust and has stood us in good stead.” Instead of cutting back in the pandemic, CloserStill Media has continued with its ethos of investment. In Coventry, for example, the sales team has grown from three to eight since January 2021 and there has been significant investment in the company’s global finance systems. www.cw-chamber.co.uk

Coventry & Warwickshire in business

Profile: CloserStill Group “We invest in our people in terms of our training and we invest in our shows through the right marketing and advertising but also top level speakers to make sure we’ve got the right content for our audience,” said Sam. “We also invested in our finance systems over the last two years – we spent £2 million on a new ERP system which has kept us very busy with implementation, first in the UK and then rolled out across the globe. “These investments have put us in a fantastic position to keep on growing. “We come out of Covid with better systems, better infrastructure and better training, all providing a great base for growth. “We also believe we have over delivered on expectations for customers and really developed our proposition and content for our shows and this has been demonstrated over the past few months as our rebooking rates for future shows are up compared to the 2019 position.” Across the world, CloserStill – which has won 65 awards in the space of a decade - owns the IP for 86 exhibitions and events, and runs just about every aspect. “We hire the space, sell the space, plan the content, facilitate building it and then getting the delegates there through all of the marketing,” said Sam. Growth is both organic and through acquisition. “As soon as we complete a show, we’re rebooking on-site for next year’s exhibition, growing the size of exhibitor stands, increasing the number of delegates, providing fantastic content to drive more delegates and, therefore, more exhibitors because they want the right level of networking and to get in front of the top-level buyers,” Sam added. “That’s how we grow. The sales drive that comes from this company is second to none. I’ve never been in a company where the sales team has been so strong and everyone has such a huge amount of ownership

About Sam Starr:

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over what they deliver. From a sales perspective, everyone has a target on their head – they know what that is, and they strive to get there and over-deliver.

“I joined in June 2016,” she said. “I started at KPMG with an audit background but I’ve done various roles in industry.

“It’s a real team effort from all around the business – sales, operations, marketing and finance – to come to a show and celebrate that we’re a great team and that we’ve delivered a great event.

“My last role was with a big plc and that wasn’t my thing. Here, I knew I could make a difference and be part of the growth and that really excited me.

“When we get the feedback from the delegates and the exhibitors, it makes it all worthwhile. “But we’re always thinking about the future – about next year – and where that growth is going to come from.” Organic growth is something that runs through the company’s recruitment and progression policy too. Laura started as a sales manager and is now a group event director and this progression is reflected across the business. Sam said: “We have a graduate recruitment scheme and a large telemarketing team and the majority of our staff come from those two pools of people. Whilst we do recruit senior talent where needed to support the growth of the business, we very much like to grow our own talent and develop the CloserStill ethos and values within the teams. “For me, this business is about taking ownership, rolling up your sleeves and proper team working. “We operate in different teams - you have a show team that will work on a show for a whole year and that might be one to five people, depending on the size of the event. You then have a wider team which is your marketing team, your operations team and your finance team, as well as data and admin. “We are recruiting now for a range of roles and I know myself that this is a great company to be part of.” And Sam, who lives in Stratford, says there is thrill in seeing CloserStill continue to grow.

“It’s a company that’s got good margins and good cash generation. You can get really excited about the growth potential but going on-site and seeing exhibitions being created and delivered with the team delivering the value really makes it worthwhile. “It’s a great success story for the region and not bad for a business that started in a pig shed!”

❛❛ people in terms of our We invest in our

training and we invest in our shows through the right marketing and advertising but also top level speakers to make sure we’ve got the right content for our audience.

❜❜

Born:

Oxford but grew up on the Isle of Cumbrae in Scotland before moving to Birmingham for University Live: Stratford-upon-Avon Married/Partner: Married Children: Two girls, aged 10 and 14 Hobbies: Horse riding – compete in local dressage competitions Favourite Book: His Dark Materials series Favourite Film: I don’t really have time to watch films (work, horses (6), dogs (2), cats (2), chickens (7) and children (2) plus a husband! but I guess my go-to film is anything from Star Wars or Lord of the Rings. I love a good musical and going to the theatre when I get the chance, my favourites include Les Misérables, We Will Rock you, Moulin Rouge and War Horse Last Holiday: Taking my horses and family to the New Forest has been our annual holiday for the last three or four years – we camp in the lorry and spend the week riding and cycling around enjoying the views and scenery Gadget: I’m so not a gadget person, however I couldn’t be without my iPhone. I don’t like not being on top of emails and knowing what’s going on. And now it is so easy to do so much on our phones…how did we cope without it!?

Economy

Only crumbs of comfort in Spring Statement Business leaders from across Coventry and Warwickshire say there were ‘very few crumbs of comfort’ in the Chancellor’s Spring Statement.

That included pleas for a delay to the impending 1.25 per cent National Insurance rise by one year to give firms much-needed financial headroom, a temporary energy price cap for small businesses, and additional financial support. While there was no U-turn on the National Insurance rise, Sunak announced the threshold will rise for individuals by £3,000, while a fuel duty cut of 5p per litre until next March has also been introduced to combat supply issues arising from the invasion of Ukraine.

Tim Squires, Commercial Director at Squires Gears Manufacturing, said: “The only real positive from a manufacturing point of view was in regards to fuel. “It is a slight bonus that moving goods around is going to be slightly cheaper but other than that I am scratching around to see if there are any other positives.”

The Coventry and Warwickshire Chamber of Commerce’s Spring Statement lunch, sponsored by Prime Accountants Group, saw businesses from a range of sectors assemble at the Manufacturing Technology Centre in Coventry to watch Chancellor Rishi Sunak deliver his statement on live TV. There had been calls for the Chancellor to take decisive action to help tackle the escalating cost of business, backing the British Chambers of Commerce’s (BCC) five-point plan to support firms through soaring energy bills, supply chain issues, and the costof-living crisis.

vulnerable taxpayers, it may not be enough for businesses, especially in light of inflation. The National Insurance increase is still going ahead and corporation tax increases seem to still be coming.”

David Burton, chartered accountant, said: “The other thing is exchange rates. When we look at the price of fuel, we are looking at a commodity that is priced in dollars and the exchange rate has shot up considerably. The 5p in fuel duty is visible but it is not huge.”

The Coventry and Warwickshire Chamber of Commerce’s Spring Statement panel

But businesses questioned whether enough had been done to tackle rising inflation and support industry through looming challenges. Steve Harcourt, director of Prime Accountants, said: “From a personal point of view what the Chancellor has done today has helped working people and families and hopefully battle the cost-of-living crisis. “It is difficult to know where it is going because of the situation in Ukraine. We rely a lot on importing raw materials and produce from that area so there will still be a big cost of living rise ahead.

“As we thought, National Insurance increases have not been postponed, although the thresholds have increased. So, there does not seem to be much to help businesses from today. That may come in the autumn when he has an idea with the tax incentive and savings, but there is no clear plan at the moment.” Claire Lea, Tax Director at Prime Accountants Group, said: “He has announced an increase in the National Insurance threshold from July which is later than the planned National Insurance increase from April. “While that will help a lot of households and potentially more

Louise Bennett, Chief Executive of Coventry & Warwickshire Chamber of Commerce, said: “I do not think we should be surprised that it was not a budget for businesses. In fact, here are very few crumbs of comfort as businesses face increased costs left, right and centre. “At a time of economic challenge for the whole world, we do understand the Chancellor’s cautious approach to the public finances. While we could point to areas of current policy and continue to ask for further support, we do understand that the Chancellor has to balance the levers of public spending at his fingertips. “A balanced approach will help get inflationary pressures under control and also ensure that the Treasury has more room for manoeuvre if the situation gets any worse.”

Businesses under pressure latest stats reveal Business leaders in Coventry and Warwickshire say a slowdown in economic growth highlights the pressure firms are under.

“But, due to a range of circumstances, companies are having to deal with a whole host of factors that are making it more difficult for them to grow.

GDP – the measure of economic output – grew by 0.1 per cent in February compared to 0.8 per cent in January.

“The cost of doing business has rocketed and we heard from the Bank of England recently that inflation is yet to peak.

Sean Rose, head of policy at the Coventry and Warwickshire Chamber of Commerce, said businesses across the patch were facing a range of issues that are holding back stronger growth.

“The latest GDP figures are a sign of the pressure that companies are under and we’d urge firms to make sure they are in touch with the Chamber to see what help they can get to support their growth.”

He said: “Businesses were hopeful that the beginning of this year would see a return to stronger growth as Covid-19 restrictions were being lifted.

Suren Thiru, Head of Economics at the British Chambers of Commerce (BCC), said: “While economic output continued

to rebound in February, the significant slowdown in growth indicates that the UK economy was losing steam even before the impact of Russia’s invasion of Ukraine.

of considerably weaker growth as rising inflation, surging energy bills and higher taxes increasingly damages key drivers of UK output, including consumer spending and business investment.

"Tourism-related industries and accommodation services recorded the strongest improvements in the month at the end of Plan B restrictions, and reduced concerns over Omicron, supported activity. However, this was mostly offset by a significant drop in NHS Test and Trace services and vaccine activity as well as declines in industrial and construction output.

“Weakening health sector output following the end of free Covid testing and mass vaccinations, is also set to weigh on UK GDP in the near term.

“February’s slowdown is likely to be the start of a prolonged period

“The Government must provide urgent financial support, through the expansion of the energy bills rebate scheme, to include small firms and energy intensive businesses, and an SME energy price cap to protect smaller firms from some of the price increases.”

www.cw-chamber.co.uk

Coventry & Warwickshire in business

Economy

Inflation to continue to rise Recruitment headache not relieved

The rise in job vacancies has brought into sharp focus the difficulties firms across Coventry and Warwickshire are having recruiting, according to a leading business organisation. The national unemployment rate dropped to 3.8 per cent last month and vacancies reached 1.29 million. Sean Rose, head of policy at the Coventry and Warwickshire Chamber of Commerce, said the statistics backed up the evidence from regional businesses. He said: “There are so many businesses out there that are struggling to recruit and the latest labour market figures highlight that. “There are a host of reasons for the falling unemployment rate and rise in vacancies, including many people removing themselves from the jobs market altogether.

Graeme Chaplin (front, centre) with businesses at the Coventry and Warwickshire Chamber of Commerce Bank of England roundtable

Inflation is likely to reach eight per cent in the coming months and perhaps even higher later this year, businesses in Coventry and Warwickshire have been told. The Bank of England increased its interest rate to 0.75% placing the Bank Rate at its highest level since March 2020 when the Covid-19 lockdown began. Businesses have been advised that some further rate rises may be appropriate in the coming months, but there are risks on both sides of that judgement, depending on how prospects for inflation evolve. Speaking at the latest Coventry and Warwickshire Chamber of Commerce roundtable event, Graeme Chaplin, the Bank of England’s Agent in the West Midlands, said: “At the moment it is an incredibly difficult time following the Russian invasion of Ukraine. “Not only is it a humanitarian tragedy, but it is also a shock to the global economy, putting pressure on supply chains in areas like metals, wheat and gas. “Prices have rocketed and we are now looking at CPI inflation hitting eight per cent in the second quarter of this year.

“If the latest rises in gas and electricity futures prices are sustained, Ofgem’s household utility price caps, when reset in October 2022, could be around 35% higher. “Unfortunately, household incomes will be squeezed by these rising cost pressures. “Rest assured that the Bank’s Monetary Policy Committee will continue to set interest rates to meet the two per cent inflation target, and in a way that helps to sustain growth and employment.” As well as hearing about the state of the economy, businesses from across the region spoke to Graeme on issues they are facing with the supply chain and difficulties to hire, but also on some of the opportunities for growth. Sean Rose, head of policy at the Coventry and Warwickshire Chamber of Commerce, said: “It was great for our members to meet Graeme in person for the first time in more than two years and receive an update on the Bank of England’s forecasts. “This was also an opportunity for members to talk through some of the issues their businesses are facing – particularly in light of global events – and this will help to give the Bank a clearer picture of how firms in our region are performing and might perform in the weeks and months ahead.”

“Rest assured that the Bank’s Monetary Policy Committee will continue to set interest rates to meet the two per cent inflation target, and in a way that helps to sustain growth and employment.” www.cw-chamber.co.uk

“It means that lots of skills have been lost from a range of sectors and businesses are finding it difficult to bring in the people they need to be able to grow. “Hospitality and construction are among those sectors that are struggling to recruit the most and it’s vital that solutions are found to ease that pressure. “We’d encourage businesses to talk to the Chamber to see where we can support and help companies look at ways at growing their own pool of talent as well as recruiting in the skills they need immediately.” British Chambers of Commerce Head of Economics Suren Thiru said: “While payroll employment rose slightly and the unemployment rate continues to fall, the headline figures continued to be flattered by significant underlying factors, including a shrinking workforce. “Increasing vacancies highlights the historic hiring crunch facing firms. With rising economic inactivity confirming that lots of workers have seemingly quit the jobs market completely, severe staff shortages may remain a persistent drag anchor on economic activity. “Although there was a rise in earnings growth, with inflation soaring, wages are still comfortably lagging behind price increases. If this continues as expected, real household incomes will be damaged further, stifling consumer spending, a key driver of UK economic output. “Weakening consumer confidence may limit households’ willingness to support spending by running down savings built-up during Covid to offset declines in real pay. “The deteriorating economic outlook and the financial squeeze on businesses from soaring energy bills and the national insurance rise risks weakening labour market conditions by dampening recruitment and limiting firms’ ability to increase wages and invest in their staff. “More must be done to help people access rapid retraining opportunities for in-demand jobs, including assisting older workers to turn to more sustainable jobs. Introducing a new skills tax credit to incentivise employers to invest in training for workers would help to revitalise employer-led training.”

The Queen's Awards

Celebration as healthy sales lead to Royal recognition A Coventry company is celebrating after picking up a Royal award for the second time, thanks to its overseas growth. Premier Health Products has landed the Queen’s Award for Enterprise: International Trade after achieving year-on-year growth in export sales since 2017, doubling its global orders in that time. The company, which is a brand owner and private label specialist in the nutraceutical sector, previously picked up the award in 2017 and its continued success has seen investment on the home front too. The firm invested £3 million in a move from its old Wolfe Road site, to a new custom-fitted 31,000 sq ft facility located in Falkland Close. The move also included significant investment in machinery and staff, seeing the team grow from 25 employees to 32. In addition, 2021 saw Premier Health Products become accredited to GMP standards by the UK Medicines Regulator; Medicines and Healthcare Products Regulatory Agency (MHRA). The company is confident that this accreditation will lead to even further export success in the future. This second Queen’s Award win is a major achievement for Premier Health Products which, until 2007, exported very little.

Adam Petros and Simon Petros on receipt of the Queen’s Award in 2017

incredible to think that up to 2007 we ❛❛hadIt’svery little focus on exporting. Ajay from the Chamber talked to us about how it could boost business and the potential markets we could go after. It has certainly paid off!

❜❜

After a conversation and support from the Coventry and Warwickshire Chamber of Commerce’s International Trade Director Ajay Desai back in 2007, exporting today now accounts for more than 50 per cent of the company’s total sales. Commercial Director Adam Petros said: “We are very proud to have achieved the Queen’s Award for Enterprise for the second time running. It means we have grown our exports every year for a decade, which is testament to the whole team and the work we’ve done for the past ten years. www.cw-chamber.co.uk

Coventry & Warwickshire in business

The Queen's Awards

“It feels like an enormous achievement to now be back-to-back winners of the most prestigious business award in the United Kingdom. It truly is a dream come true. “The award is great at opening doors around the world. Globally, there is a great deal of respect and admiration for British industry and the Queen is the greatest ambassador for that. We’ve seen that holding this award really adds to our credibility. “We export to 27 different countries right across the world with the Middle East, Africa and South East Asia proving to be particularly strong. “It’s incredible to think that up to 2007 we had very little focus on exporting. Ajay from the Chamber talked to us about how it could boost business and the potential markets we could go after. It has certainly paid off!” Ajay said: “It’s great to see a Coventry business picking up the Queen’s Award not only once, but twice, which is an incredible achievement. “Coventry was very successful in this year’s Queen’s Awards announcement and we’d still encourage more businesses to put themselves forward. “We’ve supported Premier Health Products for more than ten years on exporting by helping to identify the right markets and in recognising how to go about developing their business in those areas. “It has led to significant growth for the company and that is what the Queen’s Award recognises.” Louise Bennett, Chief Executive of the Coventry and Warwickshire Chamber of Commerce, said: “This is a fantastic achievement and should serve as an inspiration to other businesses in Coventry and Warwickshire. “And, if businesses do want to put themselves forward for a Queen’s Award, they should take part in one of our masterclasses which gives a whole host of advice and background on how to get your entry right.” A Queen’s Award Masterclass is taking place in Leamington on May 12. To book on, go to: https://www.eventbrite.co.uk/e/ queens-awards-for-enterprise-masterclasstickets-303407729687 www.cw-chamber.co.uk

Build on regional success, firms urged Businesses in Coventry and Warwickshire have been urged to build on the success of the region in the latest round of Queen’s Awards. Eight companies from the area were successful in the awards – which are regarded as the premier benchmark of business success – and others are now being urged to follow suit. Louise Bennett, Chief Executive of the Coventry and Warwickshire Chamber of Commerce, said the 2022 cohort of winners reflected the strength of the area’s economy, but urged others to follow suit. “It is great to see so many of our companies achieving what is the highest recognition possible for the work they have done. In the past we have been a bit backward in coming forward in terms of celebrating our successes, but that is changing,” she said. “The Queen’s Award is recognised the world over as a sign of ultimate commercial achievement and quality, and we know there are far more companies in Coventry and Warwickshire who regularly achieve the requisite standards in their day-to-day activities. “I would really urge them to look at the possibility of applying to a Queen’s Award. A lot of awards are a “nice-to-have” but the Queen’s Awards have real currency at home and abroad. We have had some very fine companies win in previous years and they have gone on to great things.

This year’s successful companies from Coventry and Warwickshire are Staeger Clear Packaging, Coventry (Enterprise); Boxraw, Coventry; Coventry University; Instarmac, Warwickshire, MNB Precision, Coventry; Whitefurze, Coventry; Premier Health Products, Coventry (International Trade); Clean Sheet, Coventry (Promoting Opportunity). Companies interested in applying or finding out more about the Queen’s Awards, can attend a masterclass next month. The Warwickshire Lieutenancy, working in collaboration with The Coventry and Warwickshire Chamber of Commerce, The Coventry and Warwickshire Local Enterprise Partnership, Warwickshire County Council and the University of Warwick, has organised the session which will take place at Woodland Grange Conference Centre & Hotel, Leamington Spa on the afternoon of 12 May 2002. The Warwickshire team have also prepared a locally focused brochure on the benefits of the QAE and the appropriate steps that can be followed to apply for a QAE.

Places can be booked at www.eventbrite.co.uk/e/queensawards-for-enterprise-masterclasstickets-303407729687

“With cost pressures rising for all companies and having just been through Brexit and Covid, any competitive advantages have to be seized upon, and these awards undoubtedly do that for the winners “Everyone has worked hard to up the number of companies from this area applying, and that is reflected in this year’s success – but I know there is more to come.”

25 25

The Queen's Awards

The Queen’s Awards for Enterprise 2022 A Coventry company has been honoured with a Queen’s Award for Enterprise for Innovation.

Employing 22 people, Staeger Clear Packaging Ltd was set up in 2000 and manufactures transparent packaging.

Without our innovations associated with using recycled plastic from Ocean Waste, this would not have been possible!”

Staeger Clear Packaging Ltd is one of 226 organisations nationally to be recognised with a prestigious Queen’s Award for Enterprise.

Ian Jamie, Founder and Director, who has won a Queen’s Award in 2005 with another company Carton Edge Systems Ltd, is delighted and says, “I am so proud of our organisation and employees who braved the Covid crisis to produce PPE for the NHS.

Now in its 56th year, the Queen’s Awards for Enterprise are the most prestigious business awards in the country, with winning businesses able to use the esteemed Queen’s Awards Emblem for the next five years.

Staeger Clear Packaging has been recognised for its excellence in Innovation.

Applications for Queen’s Awards for Enterprise 2023 opened on the 1 May 2022. For more information, visit https://www.gov.uk/queens-awards-for-enterprise.

Coventry University wins prestigious Queen’s Award for Enterprise Coventry University’s significant international success has seen the institution presented with the Queen’s Award for Enterprise - the UK’s most prestigious business award. The award, in the category of International Trade, is a huge achievement for the university, which has worked tirelessly to build relationships with institutions and companies throughout the world, while also drawing thousands of students from around the globe to its campus in Coventry. In 2019/2020, 13,445 international students were studying at Coventry University, making it the fifth largest higher education recruiter for international students in the UK. Coventry University’s global outlook has also seen it establish a network of international hubs, in Brussels, Dubai, Singapore and Rwanda in addition to its branch campus in Wroclaw, Poland. Now in its 53rd year, the Queen’s Awards for Enterprise enables winning businesses and charities to use the esteemed Queen’s Award Emblem for the next five years.

Professor John Latham CBE, Coventry University Vice-Chancellor, said: “The Queen’s Award for Enterprise is a fantastic achievement for Coventry University, particularly as it recognises the enormous efforts we have made to form positive collaborations worldwide. “This international focus not only offers great benefits to our students, opening up unique opportunities, but also the city which benefits from students from more than 100 nations, enabling us to share knowledge and best practices, ultimately helping to ensure our research is of the highest standard. “The Queens Award Emblem is a signal to students and partners that we are a world leader when it comes to our international outlook and it is yet another

Professor John Latham CBE, Coventry University Vice-Chancellor

indication of the amazing reputation Coventry University is forging, not just in the UK but right across the globe.” Despite the huge challenge posed to the higher education sector by the pandemic, Coventry University has continued to thrive, innovating and adapting at incredible speed to

“The Queen’s Award for Enterprise is a fantastic achievement for Coventry University, particularly as it recognises the enormous efforts we have made to form positive collaborations worldwide."

maintain its excellent teaching and impactful research. Its online provision during this time saw Coventry University named as the world’s best university for the provision of Massive Open Online Courses or ‘MOOCs’. Since Coventry University first won the Queen’s Award in 2015, the institution has picked up a string of other prestigious accolades including being named the winner for internationalisation at the Guardian Annual University Awards in 2020 and The University of the Year for Student Experience by the Times and Sunday Times Good University Guide in 2019.

www.cw-chamber.co.uk

Coventry & Warwickshire in business

News

PET-Xi Business Futures Programme celebrates its 100th Learner! This month PET-Xi celebrated its 100th learner to sign up for their new Business Futures Programme. The free six-week Business Futures programme provides budding Warwickshire entrepreneurs with a range of business support and advice as well as the opportunity to take part in a Dragon’s Den-style pitch for the opportunity to receive a £1,000 grant to help launch their idea. It aims to support jobseekers across the county to develop their entrepreneurial skills to launch a business and become their own boss. The course includes pre-recorded content, enabling participants to take part at a time that suits them, as well as live weekly webinars, and participants are allocated a business mentor and |can receive a free logo design. Josh Hall, age 21 from Nuneaton, is unemployed and on Universal Credit and has attended a number of PET-Xi courses in the past which have helped him to develop his employability skills. He has a keen interest in building and refurbishing computers and had always wanted to set-up his own business in this field, so thought PET-Xi’s Business

Futures programme would provide the perfect opportunity to build his knowledge and develop his skills to launch this. Josh was given access to the pre-recorded online sessions which focus on topics including business structure, registration, developing a business plan, social media, marketing, and competitor analysis. His business mentor also helped him to develop a business plan for his company Nexuro Limited, which sells refurbished computers, laptops, and electronics. Keen to keep products affordable for customers, he was given advice on achieving this while remaining profitable. Josh then pitched his business idea to a panel of judges and was successfully awarded a grant of £1,000 to help launch his business. Gary Drake, of PET-Xi, said: “Josh was extremely enthusiastic about his business idea which will help people in the community who cannot afford brand new computers, laptops, and other electronics by giving them the opportunity to purchase ones that have been refurbished.

“We loved Josh’s business idea. It not only has a focus on sustainability and the environment, ensuring that old electronics are re-used rather than being sent to landfill, and will support a lot of people in the community who might be struggling. “Our aim with the programme is to support people within the Warwickshire community and give small businesses the opportunity to develop and prosper. “We were extremely pleased to award Josh a grant of £1,000 to develop his business and look forward to hearing more about his success in the future.”

Business Futures is a governmentfunded programme through the UK Community Renewal Fund, which is allocated locally through Warwickshire County Council. The six-week online programme is delivered by PET-Xi and is open to Warwickshire residents aged between 16 and 65 who are unemployed. For more information on the Business Futures Programme and details on how to apply, Email Gary Drake gdrake@pet-xi.co.uk

Sam scoops Rising Star award at prestigious Props

Sam collects the award from Jonnie Irwin and award sponsor Richard Mees from Rainier Developments

Bromwich Hardy graduate surveyor Sam Cooper has been named the Midland’s rising property star – after just one full year in his job.

“I have been fantastically fortunate to start my career at such a wonderful company and to be learning so much from a remarkable team,” said Sam.

Sam scooped the Rising Star award at the inaugural Midlands Props awards after judges heard the 25-year-old concluded thirty-four separates in his first full year worth millions of pounds.

Judges were told Sam had secured £1.4million of lease deals for 202,000 sq. ft of space, twenty-two separate industrial lettings worth £1.1 million and six office lettings equating to 40,000 sq. ft.

Sam said he was hugely honoured to have won the title and paid tribute to his colleagues at Coventry-based Bromwich Hardy for their part in his success. www.cw-chamber.co.uk

Awards host Jonnie Irwin – of TV’s Escape to the Country and A Place in the Sun – told guests at the awards

ceremony at Birmingham’s Grand Hotel that Sam was like ‘a machine.’

property market in the Midlands in general in his first year in the job.

Sam, who joined Bromwich Hardy in July 2022 and who is halfway through a Masters in Real Estate at Birmingham University, added: “It was a real shock to be shortlisted and I never dreamed I would actually win.

“He has a maturity beyond his years and an understanding both of the industry and – more importantly – the people we do business with, quickly winning their confidence and trust. He is already a key part of our team, and we look forward to working together for many years to come.”

“I have had an incredible first year in the job and would like to thank all my clients, colleagues at Bromwich Hardy and most importantly founding partner Tom Bromwich for taking me under his wing and passing on some of his expert knowledge. “I have my sights firmly set on becoming a chartered surveyor so there is still plenty for me to learn and lots of hard work ahead.” Tom said: “Sam is a remarkable young man who has made a huge impact both on our business and the commercial

Bromwich Hardy was shortlisted for three awards at the event, also being nominated for best regeneration project with Complex Development Projects for a scheme which including the creation of the Telegraph Hotel Coventry, whilst Tom was shortlisted for office deal of the year for the sale of Bishops House on Tachbrook Park, Warwick. The awards recognise the leaders making a difference in the world of Midlands real estate and raise funds for Variety, the Children’s Charity.

News

Leading West Midlands pain clinics announce collaboration in UK regulatory medicinal cannabis feasibility trial for chronic pain Patients who attend any of the LVL Health referred clinics will be eligible to be considered for the trial. Patients could be prescribed medicinal cannabis delivered via a unique set dosed inhalation dispenser. The effect of the medication on pain and associated symptoms will be monitored closely over time, with results compared to controls for those in the trial. Patients at LVL Health referred clinics are already reporting significant beneficial results including reductions in their usage of prescribed opioid medications and improvements in day-to-day quality of life.

Dr Stefaan Vossen (DC) Chronic pain specialist and Clinical Director, Core Clinics, Osteopath and headache and migraine specialist, Katie North, and biomechanics consultant, Tahir Khan. Katie is showing the inhalation device for the medicinal cannabis trial.

Core Clinics, an award-winning polyclinic based near Warwick, will collaborate with LVL Health on their ground-breaking medicinal cannabis feasibility trial for non-cancer chronic pain. The trial is a Research and Ethics Committee Approved feasibility study

for chronic pain treatment using medicinal cannabis. This feasibility study will help inform and finalise the design for the main study which when completed can provide the evidence that medical professionals and governing bodies need to be able to prescribe and pay for the cost of the medicine.

Core Clinics Clinical Director, Dr Stefaan Vossen (DC) says “We are delighted to be working as a preferred clinical partner with LVL Health. In the past few years, we have been in discussions with various organisations in the medicinal cannabis and CBD space. LVL’s team is exceptional, and their clinical approach and trial methodology is incredibly robust. Our collaboration will enable us to offer our patients access to this cuttingedge treatment and give us insight into how combining medicinal cannabis prescribing into our existing clinical protocols can help patients with different chronic pain presentations.”

Tony Samios, Managing Director of LVL Health says “We are extremely excited to be working with Core Clinics who we consider to be at the top of their game. Their multi-disciplinary approach to pain management means that LVL’s unique offering fits perfectly into their existing treatment regimens and can help open up even more effective, non opioid treatments for Core Clinics’ patients. We use a scientifically selected medicinal cannabis formulation that has the best potential benefit for pain management. We deliver this product using a user-friendly world-class inhalation device. A mobile app allows for the collection of data pertaining to the patient's quality of life and health improvements. Our data collection methodology has been designed to assist NICE (National Institute for Health and Care Excellence) and the NHS (National Health Service) in their decision-making process to allow the eventual opening up of cannabis to be prescribed on the NHS.” Patients and clinicians who are interested in finding our more can contact LVL Health or Core Clinics, or visit www.lvlhealth.co.uk or www.coreclinics.co.uk

College recognised for innovative engineering courses Staff, students and apprentices at Warwick Trident College held a celebration event as a prestigious prize which recognises its innovative engineering training arrived at the college. WCG (formerly Warwickshire College Group) was presented with The Queen’s Anniversary Prize for Higher and Further Education last month and for the first time, staff and students at the college were given a chance to see the award. The prize was awarded to the college group for its pioneering work in the engineering sector, and Warwick Trident College is one of WCG’s three centres of engineering excellence – alongside Evesham College and Rugby College. Angela Joyce, CEO of WCG, showed staff and students the prize which had been presented to her by His Royal Highness Prince Charles in a ceremony held at St James’s Palace.

It’s the first stop in the college group’s plans to take the prize around all of its colleges in Warwickshire and Worcestershire, allowing staff to see the reward for their work in developing engineering sector training over the last 25 years. WCG has been a trailblazer for employer-centric engineering provision for more than 25 years and has seen its engineering apprentice numbers grow from 40 in 1996 to 1,195 in 2021. Warwick Trident College was at the centre of the college group’s bespoke training programme with Jaguar Land Rover and now works with a range of major companies to train their apprentices. Angela Joyce, CEO of WCG, said: “Warwick Trident College has been right at the heart of our continued success in engineering, so it was a

Angela Joyce and Alan May (front) with staff, students and apprentices at Warwick Trident College.

pleasure to be able to bring the Queen’s Anniversary Prize to the college and share it with our staff and students.

25 years with our pioneering approach to employer-led engineering training was a vital aspect in winning the prize.”

“The work we’ve done at Warwick Trident College over the last

For more information visit www.wcg.ac.uk/study

www.cw-chamber.co.uk

Coventry & Warwickshire in business

Connectivity

Switch on before you’re switched off!

By 2025, every phone line in the UK will be digital.

Are you ready?

raditional analogue PSTN (Public Switched Telephone Network) and ISDN (Integrated Services Digital Network) are being switched off by Openreach in 2025, and from 2023 you won’t be able to order new PSTN or ISDN services. This means that by 2025 every phoneline in the UK will be digital, with calls being routed over the internet.

It might seem a while away, but it’s something businesses are being urged to think about now in

preparation for the switch-off. It’s not only to give you time to choose the right technology but to audit how it will affect other services and systems you might have in place; for example, alarms, EPOS machines and CCTV. The number of UK fixed voice lines, including PSTN lines, ISDN channels and managed VoIP (Voice over Internet Protocol) connections, totalled £32.6 million at the end of 2021. It’s a huge market and the change will affect everyone – both businesses and households.

With 42% small and medium-sized businesses still using analogue data, dbfb, a communications company specialising in telephony, connectivity and IT solutions, wants to help local businesses in Coventry & Warwickshire make the move to VoIP easily. The company is offering free installations, as well as three months half price subscription for cloud-based systems to help them get started. dbfb can manage your switch end-to-end, taking the hassle

out of the move, including managing your project from the start, through to go-live. Simon Pickering, managing director at dbfb, said: “More businesses are moving from analogue systems to digital networks already. Whether you’re still in contract, are coming out of contract, or are just ready to make the switch, it’s worth looking at your options ahead of time to make sure you adopt the right solution for your business.”

For more information visit www.dbfb.co.uk

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Area Focus: Coventry - Mid Warks - North Warks - South Warks - Rugby

Coventry Building Society Arena joins ABPCO Coventry Building Society Arena has joined The Association of British Professional Conference Organisers (ABPCO) after passing the robust accreditation process to become part of the professional body. ABPCO is the professional body for the organisation of association conference and not-for-profit events. Members of the association are selected based on peer assessment and Coventry Building Society Arena has passed the accreditation process to join the body. It comes as the arena gears up for the opening of its new multi-millionpound Commonwealth Convention Centre later this year. Work is ongoing to complete the new south pavilion gateway to the convention centre, which will provide access to the new Convention Centre Lobby, an open plan multi-purpose reception space and seamless access to the 7,750 square metres of indoor conference and exhibition space at the arena. The project has already seen work completed to renovate the 6,000 square metre indoor srena, transform 1,750 square metres of space beneath the arena and create the popular new sports bar, The Anecdote. Ross Stewart, business development manager for agency & associations at Coventry Building Society Arena, said: “Joining ABPCO allows us to increase our profile within the association market. “The membership gives us a stamp of approval which shows we have gone through, and passed, the robust accreditation process which ensures professionalism within the community and recognises excellence. “I’ve worked in the events industry for over five years and, in that time, I’ve worked with multiple associations. I understand the requirements and needs for an organiser, and Coventry Building Society Arena is a perfect Midlands venue for associations.”

British film icons awarded freedom of Stratford status Two icons of British film and theatre had the ancient honour of “herding sheep” in Stratford’s streets after they were given the freedom of the town in a special ceremony. Dame Judi Dench and Kenneth Branagh, Kt were granted the honour at an unveiling of the town’s restored David Garrick statue of Shakespeare as a preview to the bard’s birthday celebrations. The statue, donated to the town by Garrick in the 18th century, had been taken away to London for much-needed restoration work after a project led by Dr Paul Edmondson from the Shakespeare Birthplace Trust – called Shakespeare’s Coming Home – helped to raise part of the £45,000 needed to restore the statue. In ancient times, “freemen” of Stratford-upon-Avon were given the right to herd sheep along the town’s streets as they pleased.

So just after their freedom was conferred and the statue was unveiled, the Oscar-winning pair exercised those rights by leading a couple of sheep along Sheep Street, much to the delight of the watching public. Dame Judi Dench said: “It was absolutely wonderful to receive the freedom of Stratford-upon-Avon, and I very much enjoyed exercising my rights by herding the sheep along Sheep Street. “Stratford has been the place nearest to my heart, not only for work but for

my family and friends, so I felt very honoured to be given the freedom of this wonderful place." Kenneth Branagh added: “Unveiling the restored David Garrick statue was the perfect way to start the Shakespeare Birthday Celebrations in Stratford-upon-Avon. “I have to thank Stratford Town Council for giving Dame Judi and I the freedom of the town. It’s been a huge part of our lives for so long, and it was fantastic to share the occasion with so many people.”

“It was absolutely wonderful to receive the freedom of Stratford-upon-Avon, and I very much enjoyed exercising my rights by herding the sheep along Sheep Street."

Alps challenge to raise funds for NHS trust Local business Sky Blue Adventures has partnered with University Hospitals Coventry and Warwickshire Charity (UHCW) to help raise vital funds for patients and their families at UHCW NHS Trust. The Meriden-based outdoor pursuits specialist will be helping to guide twenty UHCW staff members and supporters on the Tour du Mont Blanc Challenge; a forty-mile mountainous trek through three countries in four days. Sky Blue Adventures owner Paul Reeve said: “As a small local company, we’re immensely proud to be working with the UHCW charity to bring the event to life. It’s an honour to support hospital staff to undertake this fantastic worldrenowned challenge in the Alps.”

ABPCO’s industry members and partners are made up of some of the UK’s top venues, convention bureaus and suppliers in the conference industry.

Among the staff taking on the challenge is the UHCW chief executive, Prof. Andy Hardy. He said: “Our UHCW staff have risen to the challenge over the last two years. Now I’ve decided to push myself to the limit and take on the Tour du Mont Blanc Challenge to show my support and thanks for all that they do.”

For further information visit www.abpco.org/

NHS staff from across the hospitals, including the physiotherapy department,

Dame Judi Dench and Kenneth Branagh at an unveiling of the town’s restored David Garrick statue of Shakespeare

acute medicine and operating theatres, will be joining local supporters including Coventry Building Society in this gruelling high-altitude trek. Heather Tysall, a consultant nurse in acute medicine, said: “I’m joining the UHCW Mont Blanc Trek Challenge as

a way of showing my appreciation and thanks to the charity team for providing an incredible amount of well-being support to the staff at UHCW and in particular those in my area of acute medicine during the unprecedented times of the COVID-19 pandemic.”

To sponsor the trekkers on their challenge, visit: https://www.justgiving.com/team/uhcwcharitytrekkers To find out more about UHCW Charity, visit www.uhcwcharity.org

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Area Focus: Coventry - Mid Warks - North Warks - South Warks - Rugby

Coventry & Warwickshire in business

Fashion guru expands presence in Coventry An award-winning Coventry-born fashion designer has launched a new and bigger shop in the city’s Creative Quarter.

from the various materials being cut and sewing machines pulling it all together to when it enters their hands at the till point.

The acclaimed Ashley Raynor and her popular childrenswear brand Wear Milo’s has moved from a small unit at FarGo Village to larger premises at the haven for independent creative businesses.

The business is the brainchild of Ashley Raynor, a local girl who has made an impression in the UK and across the Atlantic. She has had her fashion collections exhibited at New York Fashion Week and in Vogue Magazine – supplemented by pop-up stands showcasing her work at John Lewis department stores across the UK.

Wear Milo’s specialises in childrenswear from infants all the way up to children aged 12. It has now also added adult sizes and a variety of home furnishings to its impressive portfolio of bright, funky clothing ranges tailored to the younger members of families. When making a trip to Wear Milo’s, visitors are thrown into an enchanted forest setting, with the newest tenants at FarGo Village looking to fit in with its innovative and independent business neighbours by creating a unique, fun shopping space that people of all ages can enjoy. Visitors step into a multi-use space that also gives an insight into the working studio behind the garments, with customers seeing the journey their purchase goes on,

Ashley, owner of Wear Milo’s, said: “I’m really pleased to have brought Wear Milo’s back to Coventry and to FarGo Village in particular. “The opening of our new base gives us a great platform to expand our operations in the region, collaborate with exciting local creators and designers on future collections and ultimately build on the experiences we’ve had with leading UK clothing retailers to gain even greater access to the high street.” For more information visit www.wearmilos.com.

"When making a trip to Wear Milo’s, visitors are thrown into an enchanted forest setting, with the newest tenants at FarGo Village looking to fit in with its innovative and independent business neighbours by creating a unique, fun shopping space that people of all ages can enjoy. "

Safetyflex enters new market A Coventry business that keeps people safe from the threat of vehicle attacks has branched out into a new market with the launch of its first ever flood protection product. Safetyflex Barriers – an industry specialist in anti-terrorism bollards and barriers – has launched the new Flood Stopper in response to customer demand and following several high-profile floods across the country. The portable steel blocks can be placed on feeder streams to main rivers, slowing down the flow and creating a mini dam to stop flooding before water reaches towns and cities. Nearly two million properties in floodplains along rivers, estuaries and coasts in the UK are potentially at risk of river or coastal flooding, with flooding – and flood management – costing the UK around £2.2 billion each year, according to government figures. Rob Gerrard, technical director of Safetyflex, said: “The impact of a flood can lead to devastating consequences

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for communities, and sadly we’ve seen flood warnings become more and more frequent in recent years. “Following conversations with a number of different companies regarding this problem, we’re really excited to introduce the Flood Stopper to Safetyflex’s innovative range, marking the first for us in the flood protection market. “While many of the traditional flood defences target defences within towns and cities themselves, our Flood Stopper can be installed quickly to hit the source before it has the chance to build up momentum, saving homes, businesses and communities from flooding.” With an installation time of just two hours, the flood barriers can be set up easily as part of a quick response to a flood warning. Its design includes lifting arms to ensure they can be carried into place, while a diversion hose can also be fitted to help re-route river flows. Further information can be found at www.safetyflexbarriers.com.

The new Flood Stopper

“The impact of a flood can lead to devastating consequences for communities, and sadly we’ve seen flood warnings become more and more frequent in recent years."

Area Focus: Coventry - Mid Warks - North Warks - South Warks - Rugby

hmv Empire wins big at prestigious tourism awards said: “The tourism community has shown remarkable resilience and ingenuity in the way it has responded to and come through the pandemic. With restrictions and rules now removed, I hope that more people choose to visit the West Midlands and enjoy the once-in-a-generation summer of great festivals and events.” Despite only opening at its new city centre site 10 months ago, hmv Empire has played host to many globally famous acts and tens of thousands of fans. Operations director Phil Rooney, said: “We’ve overcome incredible challenges to build this venue and open successfully in the wake of a pandemic. It’s a great testament to our team and Coventry’s premier touring venue, hmv Empire, scored a brace of gold trophies at the recent West Midlands Tourism Awards. The annual ceremony, now in its second year, celebrates the best of the region’s accommodation, arts, food and drink, visitor attraction and heritage destinations with 13 categories recognising the best the West Midlands has to offer.

Empire scooped gold awards in the New Tourism and the Accessible & Inclusive categories, becoming the only entrant to receive two prizes and the top award in each of its nominated categories. As award winners, hmv Empire automatically qualifies for the national VisitEngland Awards for Excellence, to be held in the summer. Andrew Lovett, chair of the West Midlands Regional Board for Tourism,

acknowledgement of their efforts to be recognised in this way. “We were all especially honoured to be given the ‘Accessible & Inclusive’ Gold Award as we’re dedicated to making the venue available to everyone in the West Midlands and beyond.” hmv Empire goes from strength to strength with an extensive programme of shows including Brit Award winner Emeli Sande, Bombay Bicycle Club, 2 Tone legends The Selecter, Frank Turner, James Bay, Sleeper, Joanne Shaw Taylor, guitar virtuoso Albert Lee, Turin Brakes and Blancmange. For more information visit http://www.hmvempire.com

“We’ve overcome incredible challenges to build this venue and open successfully in the wake of a pandemic. It’s a great testament to our team and acknowledgement of their efforts to be recognised in this way."

Volunteering scheme set to benefit worthy causes A Midlands-based online retailer has launched a major volunteering programme for its staff. UK Flooring Direct, which employs around 200 people across sites in Hinckley and Coventry, has developed a new employer supported volunteering (ESV) programme that will see every member of the team given a fully-paid day to offer their services to a charity or good cause. The company, a premier online retailer for wood and laminate flooring, has partnered with four organisations across the Coventry, Warwickshire and Leicestershire area to offer its team options for their day of volunteering. They include the RSPCA Coventry and District Branch, Hinckley Homeless Group, Shine A Light (a Coventry-based charity that supports families with children affected by cancer), and Warwickshire-based Make Good Grow. Make Good Grow was founded two years ago as a social enterprise and offers a matching service between businesses and individuals who want

to volunteer and good causes that need support. It means the individual can offer their own skillset to a charity or good cause, from building a website to accountancy services. Make Good Grow already has 170 organisations signed up and looking for support. Faye Summers, UK Flooring Direct’s HR director, said: “We’ve always prided ourselves on being a positive contributor to the local economy and to the local community and our new ESV programme really builds on that. “Every member of our team will be given a fully paid day where they can go and volunteer and make a difference to a good cause.” Rob Langley-Swain of Make Good Grow said: “It’s great to be partnering with UK Flooring Direct in this way. “We’ve seen all of the exciting news coming out of the business over the past couple of years so we’re really pleased to have them on board as a partner. “Being a volunteer and utilising your professional skills is so impactful to good causes.”

Louise Adams (Hinckley Homeless Group), Ashleigh McKenna (UK Flooring Direct), Charlotte Hawthorne (RSPCA Coventry and District Branch), Rob Langley-Swain (Make Good Grow)

“We’ve always prided ourselves on being a positive contributor to the local economy and to the local community and our new ESV programme really builds on that."

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Area Focus: Coventry - Mid Warks - North Warks - South Warks - Rugby

Coventry & Warwickshire in business

Great British spring clean backed by Rugby First! As the ‘Great British Spring Clean’ comes to a close, Rugby First’s Cleaning team, have asked residents, businesses and visitors to continue to support the team’s efforts to keep the town centre clean throughout the year. The two-week initiative, organised by ‘Keep Britain Tidy’, ran from March 25 to April 10 and encourages people to improve and look after the environment on their doorstep. Rugby First’s cleaning team, work Monday to Saturday six days a week throughout the year and operate within the Rugby Business Improvement District. The three-person team, two full-time and one part-time, are funded by local businesses through the BID levy. The team provides a variety of proactive and reactive cleaning services to the town centre generally, and businesses specifically. These include litter, leaf and chewing gum removal, the deep cleaning of pavements and walkways, as well as more specialised services such as graffiti removal. The cleans are achieved by using

a variety of hi-tech, eco-friendly, batterypowered, cleaning equipment with unusual names such as the ‘The Powerflex’, ‘The Metro Deep’ and ‘The Glutton’. Jo Kemp, Rugby First operations director, said: “The cleaning team are one of the core services Rugby First provides to the town centre and businesses within it. A clean, safe and welcoming town centre is fundamental to its operation, growth, economy and success. It’s also worth noting that the majority of the equipment used is battery powered, so eco-friendly, with zero emissions, helping to make our town centre greener for everyone.” “From a business perspective, the cleaning team offer significant savings and ensure there’s a fast, professional cleaning team on hand when they need them. They deal with a variety of issues which mean companies do not have to employ their own cleaning teams or get specialist contractors in for graffiti, saving them thousands of pounds a year.” More information can be found at www.rugbyfirst.org.

"The cleaning team are one of the core services Rugby First provides to the town centre and businesses within it. A clean, safe and welcoming town centre is fundamentalto its operation, growth, economy and success."

First year for hotel proves to be a commercial success The Generators outdoor rooftop bar at the Corporation Street-based hotel is proving to be a smash hit, with more than 16,000 cocktail lovers purchasing one of the hotel’s signature cocktails in the last 12 months. Those figures have seen it record in excess of £2 million in sales, surpassing targets and expectations – and cause for further celebration. Amy Windsor, General Manager of the Telegraph Hotel, said the commercial success was the ideal birthday gift at the end of the first year. She said: “It’s been a whirlwind journey for us so far, and I can’t quite believe we’re celebrating our first birthday and to hit that figure is a real bonus. A Coventry hotel which defied the Covid odds to open and has won national acclaim is marking its first birthday with an extra cause to celebrate. The Telegraph Hotel, a 4-star hotel situated in the city centre, opened in May 2021 after its original launch date was postponed several times because of the Coronavirus pandemic lockdowns and the tier system. www.cw-chamber.co.uk

The plight of the hotel was featured in national and international media as opening plans were repeatedly shelved, but the first year has proved a commercial success.

“We’re incredibly grateful for the great feedback we’ve received from visitors in our first year of inception and are delighted by the support shown by our fellow Coventrians and the rest of the public over the past twelve months.

Since then, the hotel, recently named as one of the prestigious Sunday Times 100 Best British Hotels, has taken 30,000 room bookings and welcomed 50,000 overnight guests - who have got through over 44,000 toilet rolls.

“To record over £2 million in sales, surpassing targets and expectations along the way, is something we’re proud of and indicates to us that our efforts to provide an elite level of service to all of our guests are bearing fruit.

“Our cool Mid-Century style and 1950s theme has been received well– and we’re looking forward to welcoming Telegraph Hotel newbies, as well as old friends, to sample the atmosphere and immerse themselves in our hospitality.” The Telegraph Hotel, created by Complex Development Projects from the then-unused former Coventry Telegraph offices as part of a two-year, £20 million investment programme, have 88 individually designed air-conditioned bedrooms available to prospective guests, including loft style penthouse suites on two levels. The hotel is operated by Bespoke Hotels, the largest independent hotel company in the UK, and features an all-day cocktail bar and restaurant dining experience called Forme & Chase, a rooftop bar with unique views over Belgrade Plaza and versatile function rooms that can cater up to 140 delegates. For further information about the Telegraph Hotel visit www.telegraph-hotel.com

Area Focus: Coventry - Mid Warks - North Warks - South Warks - Rugby

Smart Systems UK Pioneering Solar Technology from one of Coventry and Warwickshire’s Leading Lighting Brands Smart Systems UK are rightly proud of our heritage and in 2022, we’re celebrating 22 years here in Oban Road, Coventry. With energy bills spiralling and almost every business looking to control costs, Smart Systems are pleased to be launching our new sustainability division, Smart Solar Solutions later this year. Smart Solar Solutions is working with regional, national, and international partners to deliver the latest, newgeneration solar technology designed to reduce your energy bills and environmental impact.

Harnessing Power from the Sun If all commercial premises in the UK adopted Solar PV Panels today, 40% of the nation’s power needs would be addressed immediately. When combined with battery energy storage, the ebbs and flows in energy demand would be smoothed – benefitting all of us, and the environment.

Everything under the Sun Solar PV Panels and associated energy storage are just part of the picture. With Electric or Hybrid vehicles accounting for up to 50% of all traffic from 2032, your employees, visitors and guests will expect the convenience of charging whilst on your premises.

Glued celebrate success at the Leamington Business Awards Local brand agency Glued celebrated success – the theme of the night – with Nimbus Maps at the seventh Leamington Business Awards. The awards returned to a live event for the first time in three years where 11 winners were revealed from more than 180 nominations. The Leamington Business Awards is a not-for-profit awards scheme designed and developed to celebrate local business success in the town. Rob Harrison from Glued sponsored the Innovation of the Year Award and presented Nimbus Maps with the coveted award. Nimbus Maps, which paves the way for property professionals to access data quickly and efficiently, pivoted its product during the COVID-19 pandemic and innovated to meet demand. As more people turned to virtual support, Nimbus Maps reacted in kind and the team focused on creating a better and even more efficient way for clients to access data. Rob said: “It was a pleasure to read about and meet the team behind the innovation at Nimbus Maps. The team, the product and the strategy really stood out to me. They have an excellent brand, a breakthrough innovation and their efforts to adapt in line with changing economic and consumer trends is award-winning. A very well-deserved win for the team at Nimbus Maps!”

Solar solutions are hot news! With no end to energy price increases in sight and continuing shortages in diesel likely, the demand for Solar Energy and Electric Vehicles has never been higher.

For most properties, Solar PV offers a great return on investment. A complimentary software survey will help you understand what can be achieved even on the dullest of days, and real-time dashboards display what’s being generated – and even sold back to the grid!

All the winners were chosen by a panel of five judges and announced at a dinner and awards ceremony at The Drawing Board and 1 Mill Street in Leamington. Every winner received a bespoke award designed by

3D design student, Ollie Hill from Warwickshire College. For more about the winners and the awards, visit www.leamingtonbusinessawards.co.uk

“They have an excellent brand, a breakthrough innovation and their efforts to adapt in line with changing economic and consumer trends is award-winning. A very well-deserved win for the team at Nimbus Maps!”

Metropolis Bar and Restaurant served 50 FREE children’s books instead of chocolate eggs over the Easter weekend

Our long-standing relationship with innovative lighting suppliers also means we have access to LED, wire-free solar street lighting, bollards, and waymarking. Perfect for lighting the way to easy and convenient illumination on your premises.

Everyone who owns their own roof should consider the installation of Solar PV and if you rent commercial premises, lobby your landlord!

Rob Harrison (Glued) Mr and Mrs Simon Davis (Nimbus Maps) and Kirsty Leahy (host).

Metropolis Bar and Restaurant served 50 FREE children’s books instead of chocolate eggs over the Easter weekend to celebrate the launch of their new children’s menu! They teamed up with local children’s author Aaron Ashmore, owner of Etch and Pin to feature one of their

famous Coventry artworks on the back of the new kids’ menu for everyone to colour in. Fleur Sexton DL, CEO of multiaward-winning PET-Xi Training and co-founder of PET-Xi Restaurants said: “The best and probably only way to get children to love reading is by

introducing them to amazing books, so we’re giving away for free our favourite books about Coventry heroes with gorgeous illustrations in because we love children, love Coventry and love reading so want to pass it on!” Book now visit https://metropolis-restaurant.co.uk

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Area Focus: Coventry - Mid Warks - North Warks - South Warks - Rugby

Coventry & Warwickshire in business

Destination Coventry A new destination management organisation (DMO) has brought together its six founding Patrons to help it drive the visitor economy in Coventry and Warwickshire. Destination Coventry, which officially launched in December 2021, is bringing together private and public sector organisations, in a bid to capitalise on the packed schedule of international events coming to the region this year. Six founding Patron members from across the private and public sectors have signed up to support the new DMO – with organisations representative of Destination Coventry’s support throughout both Coventry and Warwickshire. No Ordinary Hospitality Management, Coventry Building Society Arena, Coventry Business Improvement District (BID), Warwickshire County Council, CV Life and Coventry City of Culture Trust are the inaugural Patrons. The Patron members have pledged to support the DMO in its efforts to raise the profile of Coventry and the wider region to national and international audiences, while also aiding Destination Coventry in focusing its support to the needs of both leisure and tourism businesses in the region through its two brands – ‘Visit Coventry’ and ‘Conference Coventry and Warwickshire’. The DMO is a collaboration between Coventry City Council and Coventry and Warwickshire Chamber of Commerce. In 2021 Destination Coventry’s marketing campaigns resulted in more than 1.9 million YouTube views, over 318,000 broadcast TV impressions, 524,552 broadcast radio reach and saw posts reach more than one million social media accounts. Paul Jones, managing director of Destination Coventry, said: “We’re delighted to be welcoming some of the biggest and most influential organisations in Coventry and Warwickshire as our founding Patron members. “Our Patrons are perfect examples of what we are working to achieve with Destination Coventry – bringing together organisations from across our region and from different corners of the visitor economy to drive the sector’s future. “Coventry and Warwickshire is hosting a hugely exciting schedule of major national and international events this year. We will be working with the sector to help it to capitalise on this incredible opportunity, and having our six inaugural Patrons on board will support us in that effort. “We’ll be working closely with our partners at Coventry City Council and Coventry & Warwickshire Chamber of

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Commerce to expand our membership over the coming months and continue to mould the services we offer to the needs of businesses in our region.” Cllr Heather Timms, portfolio holder for environment, climate and culture, Warwickshire County Council said: “Warwickshire County Council is delighted to be able to pledge its support to Destination Coventry through a Patron membership. “Our organisations already work together across administrative boundaries in supporting the visitor economy and this membership extends this collaborative approach. Coventry and Warwickshire is an exciting area to visit, boasting a diverse range of leisure attractions, business and conference facilities, and world class cultural and heritage venues. “We look forward to working closely with Destination Coventry to grow the value of tourism to our region, and building on our countywide Visit Warwickshire marketing campaign, in partnership with the county's destination organisations - Shakespeare's England and Northern Warwickshire Tourism.” Coventry Building Society Arena is the largest venue in the region, with 7,600 square metres of flexible indoor space, and is set to open the doors on its £6.3 million state-of-the-art Commonwealth Convention Centre later this year. Paul Michael, commercial venue director of Coventry Building Society Arena, said: “To be one of the founding patron members of Destination Coventry is a great honour. It is an organisation committed to driving the visitor economy in our region, which will benefit all venues of all sizes. “With major international events taking place in Coventry and Warwickshire throughout 2022, we have a great opportunity to grow our region as a visitor destination. We look forward to working closely with Destination Coventry to help it achieve its goals over the coming months and years.”

No Ordinary Hospitality Management (NOHM) is a heritage attraction specialist, adding innovation and expertise to some of the region’s most treasured historical jewels. It operates Coombe Abbey Hotel and commercial outlets in Coombe Abbey Park, manages six restored historic buildings turned accommodation and runs St Mary’s Guildhall. Richard Harrison, managing director of No Ordinary Hospitality Management, said: “As a newly launched addition to the hospitality sector in the region, we’re pleased to be doing our bit for Coventry’s visitor economy as a founding Patron of Destination Coventry. “With our portfolio continuing to expand through the opening of new NOHM led venues across Coventry and Warwickshire, we want to pass on the skills we as a business have picked up on our journey to fellow members of the initiative and to the wider project, with the aim of driving increased revenue to the local area through tourism.” Coventry Business Improvement District (BID) is an elected body which works alongside business and other stakeholders in Coventry city centre to drive change within the city centre ring road. Coventry BID director Trish Willetts said: “As an organisation whose aim is to shout about Coventry and its wonderful businesses and to encourage visitors both locally and further afield, it makes sense for Coventry BID to play an active role in Destination Coventry, which is why we’ve joined as a Patron member. “Having a DMO which focuses on promoting Coventry to audiences near

“Our Patrons are perfect examples of what we are working to achieve with Destination Coventry – bringing together organisations from across our region and from different corners of the visitor economy to drive the sector’s future.

and far can only be a good thing for the city. It should be yet another tool in Coventry’s toolbox when it comes to attracting visitors and increasing footfall. “More people coming to Coventry means more visitors to our BID businesses as well as all the other cultural, retail and hospitality hotspots in our city, so we’re looking forward to working with Destination Coventry for the benefit of everyone.” Coventry City of Culture Trust is an independent charity which led the city’s successful bid to be UK City of Culture 2021 and has led on its delivery. Laura McMillan, director of audience strategy at Coventry City of Culture Trust, said: “We are thrilled that the Trust is among the first Patrons for Destination Coventry. Coventry is the perfect city break destination and with Assembly Festival Garden now open, followed by the UK’s first immersive digital art gallery, The Reel Store, opening on 13 May, there has never been a better time to plan a trip. “We look forward to working with Destination Coventry, and its members, to welcome visitors to Coventry to experience ground-breaking digital art and West-End quality shows in the heart of the UK.” CV Life operates culture and leisure venues around Coventry, including The Wave, Coventry Transport Museum, Herbert Art Gallery and Museum and many more. Aman Surey and Ruark Jon-Stevens, Marketing & Communications Managers at CV Life, said: “As a trust operating several of the city’s largest visitor attractions, we have worked with Destination Coventry on a variety of initiatives and campaigns and can directly see the impact that their work has in attracting national and international audiences to the city. “We are delighted to be a founding Patron and look forward to continuing to work with them.” To find out more about Destination Coventry visit www.destinationcoventry.co.uk

Area Focus: Coventry - Mid Warks - North Warks - South Warks - Rugby

Stratford-upon-Avon hosts visit from Business Minister Paul Scully MP “We are proud to say that the project has already assisted 53 businesses across the County including a new gin distillery in Warwick, a camel farm and dairy, a cidery, cat café, narrow boat firm and a glamping site in offering one-to-one business coaching, and practical workshops on subjects including social media, marketing, recruitment and creating an online presence.” Lindsey Armstrong, General Manager of Shakespeare’s Schoolroom and Guildhall, highlighted the support provided by Project Warwickshire to the 16th century building where Shakespeare went to school. She said: “Project Warwickshire provided the business with valuable insights towards developing its marketing strategy as well as great knowledge about social media management. The support from the team, particularly Russell Grant, is hugely appreciated.”

Pictured outside the main entrance of the Royal Shakespeare Company, Stratford-upon-Avon (L-R) Erica Whyman, (RSC), Business Minister Paul Scully MP, Keely Hancox (Chamber of Commerce), Cllr Heather Timms, (Warwickshire County Council) and Cllr Kam Kaur, (Warwickshire County Council).

Business Minister Paul Scully has been hearing how the Royal Shakespeare Company and tourism attractions in Warwickshire have been faring following the pandemic.

Business Minister Paul Scully said: “Local businesses have been receiving a real boost from Project Warwickshire which is providing help including advice, networking and a range of masterclasses.

The Minister recently visited Stratford-uponAvon, where he toured the Royal Shakespeare Theatre, the RSC Tower and the RSC’s Costume Workshop, followed by a trip to the newly reopened Shakespeare’s Schoolroom and Guildhall.

“Alongside government support like Help to Grow, we’re helping businesses recover from the slings and arrows of Covid-19 so we can level up every part of the country.”

Mr Scully met with the RSC’s Acting Artistic Director Erica Whyman and members of the Shakespeare’s Schoolroom Trust to learn more about how each venue is approaching its Covid-recovery. Erica Whyman, RSC Acting Artistic Director, said: “Small businesses are the lifeblood of communities around the country and feed off each other to create vibrant and great places to live and work. It has been staggeringly challenging for all, and the theatre sector is no exception. “We are slowly beginning to recover from the pandemic, but it will take time whilst confidence grows amongst audiences and visitors. Ongoing support is needed and welcomed, and we will work together with Stratford and the wider region to make sure we emerge with strength and showcase everything our county has to offer.” Mr Scully also discovered more about Warwickshire County Council’s Project Warwickshire, a scheme to aid the recovery of small businesses in the tourism, hospitality and leisure industry following the pandemic. The Minister discussed Project Warwickshire with Cllr Kam Kaur, Portfolio Holder for Economy & Place, Cllr Heather Timms, Portfolio Holder for Environment, Climate & Culture, Helen Peters, Chief Executive of Shakespeare’s England and Coventry and Warwickshire Chamber of Commerce.

Speaking about the Ministers’ visit and Project Warwickshire, Cllr Kaur, said: “Stratford-Upon Avon is one of the many jewels in the Warwickshire crown and a big contributing factor to making this county the best place to live, visit, work and play. “We were very happy to welcome the Minister today and to showcase the many things that make Stratford such a fantastic town. “We were particularly happy to share with the minister the progress with the Project Warwickshire initiative, which was primarily funded by the Council.

Helen Peters, CEO of Shakespeare’s England, the regional tourism organisation for South Warwickshire and surrounding areas, said: “We very much enjoyed showing the minister Paul Scully around some of the sights in beautiful Stratford-upon-Avon. “Project Warwickshire has been a useful tool in helping many small tourism businesses across Warwickshire to get back on their feet after the pandemic. We were delighted to partner with CW Chamber in providing the business engagement and ensuring not only Shakespeare’s England Members but all tourism and leisure businesses were aware of the opportunity. “It is brilliant that so many of our tourist attractions and hospitality businesses have embraced and benefited from the scheme already. There has been some very positive feedback.” Project Warwickshire is funded by Warwickshire County Council and the European Regional Development Fund as part of the CW Business: Start, Grow and Scale project. It is delivered, on behalf of Warwickshire County Council, by Coventry and Warwickshire Chamber of Commerce in conjunction with Shakespeare’s England also working with Northern Warwickshire Tourism.

For more information visit: www.cw-chamber.co.uk/business-support/project-warwickshire

“Project Warwickshire provided the business with valuable insights towards developing its marketing strategy as well as great knowledge about social media management. The support from the team, particularly Russell Grant, is hugely appreciated.”

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Area Focus: Coventry - Mid Warks - North Warks - South Warks - Rugby

Coventry & Warwickshire in business

Local firms call for Government help through the cost-of-doingbusiness crisis Businesspeople across Coventry and Warwickshire have called on a Government minister and other local leaders to help them fix the issues that are holding back economic growth – in the short, medium and long term. The Coventry and Warwickshire Chamber of Commerce brought businesses together from across its five branches of North Warwickshire, Rugby, Coventry, Mid-Warwickshire and South Warwickshire at an event at the Crowne Plaza Hotel in Stratford. They were joined by local council leaders; representatives from the Local Enterprise Partnership; Mark Pawsey, MP for Rugby; and Nadhim Zahawi, MP for Stratford-on-Avon and Secretary of State for Education. Mr Zahawi told the gathered businesses that, through policies on skills, he wanted to help make the UK economy the most dynamic in the world. He said: “I always welcome the chance to meet with the Chamber and its members because they are at the frontline of business. “One of the key issues that comes up time and again is around skills and that is why I was pleased to set out some of the ways that we are addressing this. “We are starting to model the skills need of the economy – for the next six months, 12 months and five years – and that will help us to educate and train people in those areas that businesses need. “The golden thread, when it comes to skills, is placing businesses at the heart of whatever we are doing as a Government because businesses know the challenges they are faced with every day.” Attention then turned to gathered businesspeople who were given time to discuss the major issues before feeding back to Sean Rose, the Chamber’s Head of Policy.

www.cw-chamber.co.uk

Front - Nadhim Zahawi MP and Mark Pawsey MP with, left to right, Larry Coltman, Sophie Brew, Peter Burns MBE, Sean Rose, Karen Shuter, Tim Squires.

Skills, training and recruitment concerns were all highlighted but the cost of doing business was also raised as an immediate and major concern, particularly with rising fuel and energy costs.

“Skills and training are something that do crop up regularly so it was great to have the Secretary of State for Education with us to hear those issues and to set out some of the ways Government plans to tackle them.

Karen Shuter, the Chamber’s Rugby branch chair, said: “Our branches are a vital voice for local businesses and, by speaking collectively, it adds weight to that voice and means we can get things done.”

Sean said: “We are grateful to Nadhim Zahawi, Mark Pawsey and other regional leaders for joining us to hear the views of businesses from right across Coventry and Warwickshire.

“But there is no doubt that, with costs rising both for businesses and individuals, firms are facing massive challenges and this was an opportunity to raise that with decision-makers in the room.

“Our branch network means we are able to hone in on very localised issues for our members and, also, understand the bigger picture for the wider economy.

“It is why we are now calling, through colleagues at the British Chambers of Commerce for an emergency budget to support firms through the current cost-of-doing-business crisis.”

Larry Coltman, the Chamber’s South Warwickshire branch chair, said: “I’ve been involved with the Chamber for many years now and events such as this show how we can pull businesses and decision-makers together to make sure the issues we are facing are understood at a local, regional and national level.”

“The golden thread, when it comes to skills, is placing businesses at the heart of whatever we are doing as a Government because businesses know the challenges they are faced with every day.”

Tim Squires, the Chamber’s Coventry branch chair, said: “Businesses have faced an unprecedented couple of years with Covid-19 restrictions but life hasn’t got any easier with costs going up and it’s vital that the Chamber speaks up on behalf of companies across the patch.” Peter Burns MBE, the Chamber’s Mid-Warwickshire branch interim chair, said: “Business needs a voice and it is great that we can bring local companies together with Government ministers with the aim of improving conditions for all of our members

News

Family-run business is cleaning up in Warwickshire The project is being funded by £3.9 million of grants from the Government’s Local Growth Fund and the Growing Places Fund, distributed and managed by CWLEP. Warwickshire County Council and Coventry City Council have both invested a further £2 million in the scheme managed by CWRT. Kate successfully applied for a £41,500 loan and £16,600 grant from the Coventry and Warwickshire wide scheme to buy a 3.5 tonne truck to deliver the new service from Bear Cleaning in Warwick and Stratford-upon-Avon. She said: “It was great to meet Sarah Windrum and she was really encouraging about our plans for the business.

From the left, Ted and Kate Hunter (Bear Cleaning), Martin Nwangwa (CWLEP Growth Hub), Alexander Vill (CWRT), Cllr Kam Kaur (Warwickshire County Council) and Sarah Windrum (CWLEP)

An entrepreneurial family-run business is cleaning up in Warwickshire after securing funding to extend its services.

services provided by district and borough councils and increase the range of options for collection for customers.

Bear Cleaning was launched by former Warwickshire police officer Ted Hunter and his wife, Kate, who was a social worker, in Kenilworth in 2017.

After meeting Coventry and Warwickshire Local Enterprise Partnership (CWLEP) Chair Sarah Windrum through a peer-to-peer networking programme, she put Kate in touch with the CWLEP Growth Hub, who advised her to talk to the team at the Coventry & Warwickshire Reinvestment Trust (CWRT).

The exterior cleaning business focuses on cleaning roofs, driveways, patios, gutters and wheelie bins for domestic properties in Warwick district, Southam, Cawston and parts of Coventry. They also provide jet washing, gutter clearance, steam cleaning and bin cleaning for the commercial sector in Warwickshire and the West Midlands. Ted spotted an opportunity to complement the existing collection

They recommended Bear Cleaning should apply to the Duplex Investment Fund, which is a combined grant and loan initiative jointly managed by CWLEP, CWRT, Warwickshire County Council and Coventry City Council.

“We have three members of staff, and we are currently recruiting for a fourth because we are really busy and want to continue growing because we have loads of enquiries coming in and we have built some great relationships with our clients. “Ted spotted a gap in the market for householders who may want more regular collections. I carried out a lot of detailed market research and realised we needed to buy a small truck – similar to the type you see with a cage picking up litter bags in parks – so I got in touch with the Growth Hub and then CWRT to apply for the Duplex Investment Fund. “We now have our new vehicle and we’re ready to go. There was a lot of information and due diligence required but it really helped to formalise our business plans and we are really grateful to have received this valuable funding.” Martin Nwangwa, account manager at the CWLEP Growth Hub, said: “The Growth Hub provides support to businesses throughout our region no matter their

size or sector and part of that work involves giving information on accessing funding and grants. “Bear Cleaning is a great example of a family-run entrepreneurial business which prides itself on providing a quality service and has built a fantastic company despite having no previous experience in the sector.” Alexander Vill, of CWRT, added: “Bear Cleaning’s submission was one of the most comprehensive we have received for the Duplex Investment Fund and Kate had certainly carried out in-depth market research including the Environment Act which became law last year. “Recycling and disposing of waste responsibly are really important and buying the truck will enable the business to take their firm to the next level.” Sarah Windrum, Chair at CWLEP, added: “When I met Kate, I was struck by her enthusiasm, and it was clear there was a great deal of potential for growth. “One of the main objectives of CWLEP is to boost our area’s economy which means creating the right environment for innovation and enterprise to flourish, and Bear Cleaning highlights that.” Cllr Kam Kaur, Cabinet Portfolio Holder for Economy and Place at Warwickshire County Council and CWLEP board director, said: “The County Council is involved in a suite of funding streams to suit the requirements of the diverse range of businesses in the county. Duplex, which has now administered over £1m of loans was ideal in this scenario and I am delighted that another Warwickshire business has benefitted, with an increased choice being made available for the county’s residents.”

Animal attraction in North Warwickshire is a hit A business that has brought alpacas and meerkats to North Warwickshire, creating a new attraction for the area, is looking to expand after receiving support. Lucky Tails Alpaca Farm was opened by nurse Sarah Booth eight years ago in Hurley and now brings in hundreds of visitors each weekend and attracts local schoolchildren during the week. It’s home to around fifty alpacas, ten meerkats and several special-breed donkeys and Sarah is looking to increase the number of animals and also create a new café to help grow the business. Lucky Tails Alpaca Farm is now attracting more online attention too after being helped by Project Warwickshire – a free recovery and growth business support programme to help companies in the Tourism, Leisure and Hospitality sectors in the County, in the wake of the of the Covid-19 pandemic. Project Warwickshire is funded by the European Regional Development Fund and Warwickshire County Council. The support is delivered by Coventry and Warwickshire Chamber of Commerce in collaboration with Shakespeare’s England and Northern Warwickshire Tourism. Sarah, who employs five staff, said: “I set up eight years ago. I used to go running in Leicestershire and I’d go past a farm that had alpacas in the field and it just became a dream of mine to farm some myself.

“I found a plot of land, bought it and bought some alpacas too. The original idea was just to breed them but it’s expensive and it takes a lot of time so we launched our alpaca walks and they grew in popularity. “We added some meerkats into the mix and some donkeys and suddenly we became a tourist attraction for the area! “The next phase is to add a few more alpacas and meerkats but we have to be very careful when choosing them. The alpacas have to be the right quality and the meerkats need to have the right kind of personality to integrate into the mob so we go all over the country to find the right ones! “We really want to add a café too. We do pre-wrapped food but we think by creating a café it would be another attraction for the area.” Sarah added: “The support through the Chamber has been really helpful. It’s improved what we do on platforms such as Facebook and Instagram after we took online masterclasses and they’ve also supported us by analysing our website and have made recommendations. “Sometimes it is just great to have someone with expertise to offer a second opinion. You can think you are doing something right but a fresh set of eyes can offer a different perspective.” Caroline Trainor, Programme Manager at the Coventry and Warwickshire Chamber of Commerce, said: “It’s great to see Lucky Tails thriving – especially after the issues that all attractions have faced over the past two years.

Sarah Booth (left) with Caroline Trainor

“We are delighted that we’ve been able to support Sarah with one-to-one help from one of our experienced Business Advisors and provide lots of support and workshops around digital marketing, which is vital for a business of this nature. “It’s great to see that there are plans for growth and that will only add to its pull to people from all over the region.” For more information on support from through Project Warwickshire, go to https://www.cw-chamber.co.uk/ business-support/project-warwickshire/

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Coventry & Warwickshire in business

News

WINNERS! of the ‘Arboricultural Company’ at The Pro Landscaper Business Awards 2022 which were held at East Wintergarden in Canary Wharf on Friday 22 April 2022 The 2022 Awards were particularly special as it celebrated their five-year anniversary! Once again, it brought the tree and landscaping community together for an afternoon to celebrate the excellent standards set within the landscape industry. Pro Landscaper’s Jim Wilkinson, said: “Our industry is exceptional at celebrating the visual excellence of landscaping with industry awards and RHS shows that highlight how phenomenal landscapes can look, but with the Pro Landscaper Business

Awards, we chose to highlight how well businesses operate their processes, staff training, health and safety records and consistently achieve positive customer feedback.” We were shortlisted with four other fantastic Arboricultural Contractors on our category, so were very proud to be chosen as the winning company. This hopefully demonstrates our commitment to strive for excellence in all areas of our business, as mentioned above. The award is dedicated to the continued hard work from the whole team at Beechwood Trees and Landscapes Ltd.

“Our industry is exceptional at celebrating the visual excellence of landscaping with industry awards and RHS shows that highlight how phenomenal landscapes can look."

Billesley Manor Hotel & Spa and Shakespeare Distillery to Co-Host Popular Gin Festival in Stratford Upon Avon Laura Murphy, Director of Sales & Marketing at Billesley Manor Hotel comments “We are delighted to be hosting this amazing event at Billesley Manor Hotel. It has always been such a successful event and a lovely excuse to get together with friends and family for that longoverdue social. We are proud to be working in collaboration with such a prestigious local distillery to bring this event to life. Music, dancing, food, a beautiful backdrop, and gin… what’s not to love?” After being postponed for the last two years, the much-anticipated Gin Festival is set to be co-hosted by Billesley Manor Hotel & Spa and Shakespeare Distillery on Sunday 17th July from 12 noon to 5pm. The newly refurbished Billesley Manor is the perfect location, as its 125-year-old Topiary Garden is sure to create a relaxed and fun atmosphere to stage the festival, ensuring

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attendees have a wonderful time at the event. At the festival, guests can enjoy a variety of fantastic craft gins from a selection of gin distilleries, the chef’s selection of locally sourced food (purchased separately) and live music. Surrounded by beautiful scenery, guests can sit in awe, relax in the sunshine whilst sipping a refreshing glass of Gin from the distillery.

Tickets on sale from 1 May are £20 and all tickets are non-refundable. The price includes a souvenir branded Shakespeare Distillery glass, a gin menu detailing all the flavours & options available, plus a welcome Shakespeare Distillery Gin & Tonic. Accommodation is available, nightly rates start from £160 per night B&B based on two people sharing.

"We are proud to be working in collaboration with such a prestigious local distillery to bring this event to life.Music, dancing, food, a beautiful backdrop, and gin… what’s not to love?” 39

Education and Training

Record-breaking visitor numbers for Lambing and Animals Weekend

A record-breaking number of visitors have flocked to a popular annual event to meet the first lambs of spring as they were welcomed into the world. More than 4,000 people visited Moreton Morrell College’s annual Lambing and Animals Weekend, held at WCG’s Nether Moreton Farm, making it the event’s busiest year to date.

Visitors were able to meet and hold the new-born lambs, with a lucky few even seeing some being born, as well as sit on a tractor and speak to farm manager Henry Dingle. The college’s Animal Centre also opened its doors for people to get up close to meerkats, porcupines and other exotic animals, and families

enjoyed taking part in a special adventure trail around the grounds of the college.

“We also had a lot of questions about land-based careers and the industry courses which can be studied at WCG.

The event’s new farmers’ market was also a hit with visitors, giving people the opportunity to sample a range of local produce and purchase goods from local small businesses.

“We now hope to see some of those who made enquiries visit our upcoming Degree Level Open Event at Moreton Morrell College on June 18 to find out even more about the courses on offer.”

Peter Husband, WCG Group Principal and Moreton Morrell College Director, said: “It was incredible to welcome so many people to our Lambing and Animals Weekend after Covid forced us to hold the event virtually for the last two years.

The Degree Level Open Event at Moreton Morrell College is set to be held from 10am to 2pm on June 18. To book a space, visit wcg.ac.uk/degreeopenevent

“It was clear that everyone was keen to be back at in-person events, and what better way to spend a weekend than meeting our new-born lambs at the farm.

“It was incredible to welcome so many people to our Lambing and Animals Weekend after Covid forced us to hold the event virtually for the last two years."

WCUC launch leads to surge in degree course applications Applications for degree courses at a leading college group have seen a significant boost since the launch of its new university centre.

Courses including Veterinary Nursing and Equine Therapy and Rehabilitation at Moreton Morrell College have seen substantial growth.

WCG launched Warwickshire College and University Centre (WCUC) in December and saw a 15 per cent rise in overall applications for degree-level courses to the end of January.

While Computer Networks and Cybersecurity applicants at Royal Leamington Spa College and Rugby College have risen from two to 18.

The first UCAS deadline of the year has now passed and applications have risen from 480 in 2021 to 551 in 2022 for the college group. It is the first recruitment cycle for WCUC and also comes after the college became the first college group in the UK to be granted Bachelor degree awarding powers by the Office for Students, alongside the Foundation degree awarding powers already in place.

Since the launch of WCUC, students are able to study and complete a Foundation degree or Honours degree awarded directly by WCUC. It is registered with the Office for Students and meets the requirements for course quality, academic standards, student support and student protection.

On UCAS applications alone, the college group has seen a rise of 21.85 per cent in applications – with all universities nationally only experiencing an average growth of 2.1 per cent.

WCUC delivers Higher Education courses from Royal Leamington Spa College, Evesham College, Rugby College, Moreton Morrell College, Pershore College, Warwick Trident College and Malvern Hills Centre for Digital & Cyber Technology.

Compared to 2020 figures the applications across the college group for degree-level courses are up 42 per cent.

To find out more about Warwickshire College and University Centre and upcoming open days visit wcuc.ac.uk

"On UCAS applications alone, the college group has seen a rise of 21.85 per cent in applications – with all universities nationally only experiencing an average growth of 2.1 per cent."

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Coventry & Warwickshire in business

Education and Training

Coventry students rocket to finals of space competition Team Boreas is gearing up for launch after reaching the UK finals of the CanSat competition run by the European Space Agency (ESA). The student team, from WMG Academy Coventry, have designed and engineered a can-sized satellite to be deployed in the Arctic Circle to monitor climate change. The ESA’s CanSat competition has seen Team Boreas compete against 100 other teams to be one of ten competing in the UK finals from at the STEM Centre and Elvington Airfield in York. They will see their satellite launched by rocket, with the winners progressing to the European finals later in the year.

a two-stage parachute activated by an altimeter, as well as a solar-powered environmental sensor all contained within a satellite the size of a coke can. After a test launch in March, the team are fine-tuning the satellite ahead of the finals in early May. Team Boreas is made up of students aged 14-plus from WMG Academy Coventry, where they study a combination of science, engineering and maths. This allows them to apply theoretical and practical skills to build their satellite in the academy's bespoke engineering hall.

Speaking for the team, Joshua Watson, 17, said: “I’m very happy that we made it to the finals and it wouldn't have been possible without everyone’s team work. We all hope that we do well in the UK finals and make it onto the European finals.”

Mr Fiesal Mahroof, principal of WMG Academy Coventry, said: “I’m incredibly proud of the hard work the students have put into the CanSat project over the last six months. Their efforts are a testament to their dedication and we all wish them every success at the finals in York.”

Team Boreas have constructed a suborbital satellite, which contains

For more information visit www.wmgacademy.org.uk

"Team Boreas have constructed a suborbital satellite, which contains a two-stage parachute activated by an altimeter, as well as a solarpowered environmental sensor all contained within a satellite the size of a coke can."

College students raise funds for Ukraine charity appeal Carpentry students at Moreton Morrell College are using their skills to make products to raise funds for a charity appeal that’s supporting those living in Ukraine.

He said: “The students have had to do everything from designing the products and working out costings to marketing these and fulfilling the orders, so it’s a great experience for them. They also decided which charity they’d like to support.

Level 3 carpentry students held a stall at the college’s annual Lambing and Animals Weekend, held at WCG’s Nether Moreton Farm, in aid of Oxfam’s Ukraine Humanitarian Appeal. The group of nine students designed products including planters, bird boxes, garden benches, candle holders, welly hangers and outdoor storage before working out the cost of the materials and what they should be priced at. Two students then ran the stall at the event, which was attended by more than 4,000 people, taking £800 worth of orders from customers and raising money by selling raffle tickets. The group is now busy making the products to fulfil the orders, supported

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“The students who ran the stall did a fantastic job speaking to customers and taking orders, and their confidence grew as the event went on.

From left to right - Ben Boswell-Brown, Noah Williams, Jareth Brazier, Aled Thomas and Connor Lyne.

by the Level 1 and 2 carpentry students who are making some of the small planters, and 40 per cent of the money raised will be donated to the appeal.

John Billings, WCG carpentry and joinery lecturer at Moreton Morrell College, said the project is an excellent opportunity to give students real-life experience of running a business while raising money for charity.

“We also had a lot of questions from parents about the carpentry course which has really helped to raise its profile. “The planters proved the most popular product on the day and everyone is now busy producing all of the orders.” Further information is available at www.wcg.ac.uk/carpentry

Education and Training

WCG Wellbeing Programme The initiative will see WCG launch a video to educate staff about spotting the signs of domestic abuse and how they can respond and offer support. It will also share posts on its intranet platform to raise awareness and signpost people to services where they can receive support with domestic abuse, and there will be posters in areas such as toilets to help start conversations. WCG includes Royal Leamington Spa College, Rugby College, Warwick Trident College, Moreton Morrell College, Evesham College and Pershore College, and the initiative is being run by the college group’s Human Resources Department.

Jo Hodgson, Tori White and Kirsty Dimopoulos, of WCG which has joined the Employers’ Initiative on Domestic Abuse (EIDA) network as part of its Wellbeing @ WCG initiative.

A leading college group has become a member of a network which raises awareness and provides resources for employers to play their part in tackling domestic abuse as part of its commitment to creating a healthier environment for employees. WCG, which includes six colleges across Warwickshire and Worcestershire, has joined the Employers’ Initiative on Domestic Abuse (EIDA) network.

It comes as WCG announces the launch of a new domestic abuse awareness and support initiative for staff as part of its Wellbeing @ WCG programme, which is offering tailored support to its 1,400 employees on a number of different topics throughout the year. EIDA works with employers to enable the implementation of effective internal policies on domestic abuse, as well as providing awareness and signposting to updated resources.

Jo Hodgson, Head of Human Resources at WCG, said: “WCG is committed to supporting its employees and we are proud to join EIDA as part of this. “Domestic abuse is a complex issue so we are taking a sensitive approach by raising awareness and signposting people to resources where they can get further help and support, and we are working with EIDA to ensure the information we are sharing is relevant and will meet the needs of our staff. “We want employees to know that they are safe to talk at work and anything we are told will be treated confidentially. We are also stressing that we understand

that domestic abuse is not always gender specific and can affect anyone. “Another aim is to also educate staff about spotting the signs and how they can help others experiencing domestic abuse. “It is an extremely important topic, particularly at a time when pandemicrelated restrictions have seen a rise in domestic abuse globally, and we want to provide as much support as possible to our staff through our Wellbeing @ WCG programme.” Lorraine O’Brien, CEO of The Employer’s Initiative on Domestic Abuse, added: “We are delighted to welcome the WCG team to our network, particularly to expand our network deeper into the education industry. “The role of employers in tackling domestic abuse has become even more apparent during the pandemic and ongoing commitment from local employers provides not only support for their own workforce but adds value to the wider sector aim of stopping domestic abuse in all its forms, once and for all.” Further information about careers at WCG is available at https://wcg.ac.uk/jobs

New research could help detect circulatory diseases much faster New research from Coventry University could help detect circulatory diseases in patients much faster through novel imaging and sensing techniques. The University’s Centre for Intelligent Healthcare (CIH) has established a specialist research facility at its Technology Park which is investigating the benefits of new equipment and techniques that could be used for microvascular imaging – generating pictures of the body’s smallest blood vessels. The research will focus on how changes in our circulatory systems can be linked to early-stage disease including diabetes, cancer, autoimmune conditions and ageing of the arteries. Researchers will investigate how different colours of light can accurately assess blood flow, its temperature and composition, which can all help to detect circulatory problems noninvasively and cost-effectively. The research will investigate new ways to assess the severity of the Raynaud’s phenomenon – a circulatory condition which causes fingers and toes to change colour when cold or anxious.

While rarely considered serious on its own, it can sometimes be the first sign of more severe conditions. Professor John Allen, Professor of Biosensors and Bioinstrumentation at the CIH and a former senior Clinical Scientist at Newcastle’s Freeman Hospital, is leading the research at the new facility. The research will be carried out in collaboration with consultant clinicians including rheumatologists at University Hospitals Coventry and Warwickshire and will look at how practical applications of the research could be used in the NHS. Prof Allen said: “Detecting Raynaud’s quickly and taking subsequent tests to determine if a patient has a more serious condition, such as Systemic Sclerosis, is incredibly important. “Such conditions should not be left undiagnosed, as they can significantly affect the internal organs of the body as well as the skin. Raynaud’s can be an early symptom of such an underlying condition. “The new technology will also help us to study conditions such as diabetes and cancer in novel ways.

“Our tests are not only about the diagnostic techniques themselves, but also to make them more affordable and accessible and therefore more likely to be adopted by healthcare providers. We will be working alongside UHCW and other national and international collaborators to inform this aspect of our research.” Coventry University’s research is not only uncovering better diagnostic techniques, but also has applications in assessing health and wellbeing. The concept of ‘vascular age’ – a metric of circulatory fitness measured by studying the stiffness of arteries

or their reactivity - is a topic of international interest. It is currently difficult to measure this reliably, so Coventry University is teaming up with other scientists, engineers and clinicians, through groups such as VascAgeNet, to discuss and develop low-cost accessible ways of assessing the health of one’s circulation. Prof Allen added: “The techniques we are using not only detect abnormal blood flow but can accurately assess high-quality blood flow as well at very low costs.

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Coventry & Warwickshire in business

Environment

Is battery swapping a viable solution for e-mobility? Venture-backed international company Better Place was famous for attempting to pioneer battery swapping technology in electric vehicles (EVs). The company went bankrupt in 2013 and its fate might cast a dim verdict on the viability of battery swapping. However, nearly a decade later and the technology has made significant progress. Here, Roger Brereton, head of sales at steering components supplier Pailton Engineering, examines whether battery swapping may be back on the agenda after all. He said: “Better Place may have failed in its attempt to make battery swapping technology commercially viable, but this

experience didn’t put others off entirely. The idea has always worked well in theory and now there are many projects around the world where it’s being put into action. “From a sustainability perspective, battery swapping has considerable appeal. Fast charging degrades the battery at a much faster rate, leading to additional e-waste. With battery swapping, the batteries can be charged more slowly and efficiently and at a time that reduces demand on the grid. The charging stations would also offer the potential to assist with grid load balance, as they can operate as stationary storage.

“In the US, San Francisco-based Ample has recently introduced five swapping stations in the Bay Area. One of the major challenges for battery swapping was the tremendous weight of the battery, but Ample has developed a modular battery, whose lighter Lego-like modules can be swapped in and out of the vehicle quickly and easily, a few at a time. “However, there are barriers to uptake in the automotive sector. Firstly, consumer preferences favour a more traditional model of ownership, a sentiment that’s particularly strong in the US market. Tesla, for example, flirted with the concept in 2013, before Elon Musk concluded that there wasn’t

enough interest from Tesla drivers. A major problem is that when a driver swaps a battery, they might be swapping their new battery for one that has seen significantly more use, a fact that weakens the appeal of the swap concept. Secondly, the battery in an EV is a major structural element of the car. Some experts therefore argue that a standardised battery pack is unlikely to prove popular with OEMs. However, neither of the above factors is an equally significant impediment for the commercial vehicle sector and it’s here that industry experts believe the swapping concept will gain traction. To find out more, visit pailton.com

FPM Group and WA Management to collaborate on quality and environmental management systems After meeting at a recent Chamber networking, the FPM Group and WA Management will be working together to achieve ISO 9001 and ISO 14001 certification for the Group. The FPM Group are a multidisciplinary organisation offering refurbishment, fit out, facilities management and mechanical and electrical solutions to the commercial, industrial, educational, and retail sectors. With a focus on quality, cost-effectiveness and following environmental regulations, ISO certification would serve to bolster their already strong business model. WA Management are a Health, Safety, Quality and Environmental Compliance Management Consultancy offering a wide range of services including training, Health and Safety, and management system implementation. They will be providing a turnkey solution for the implementation and continuous support for both certifications. By undertaking an initial

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gap analysis and regular internal audits, implementing a management manual, holding biannual management reviews, and offering direct support throughout the ISO certification audit, WA Management will be there every step of the way to provide expert consultancy. By achieving UKAS accredited certification to an ISO standard, The FPM Group will demonstrate compliance to one of the international standards developed and published by the International Organization for Standardization (ISO). ISO 9001 is a management system focused on quality – providing the company with a systematic approach to provide consistent quality of services and products and exceed customer expectations. For companies, ISO 9001 is often a requirement for being placed onto a customer’s approved supplier list. Beyond this, ISO 9001 also helps companies to increase efficiency, continuously improve, and optimise

their performance through business risk management.

focusing on quality, we will achieve higher operating efficiency

ISO 14001 is an environmental management system – this focuses on the best approaches to mitigate environmental aspects and impacts through measuring and improving the company’s environmental performance. The benefits of holding this certification are twofold, as not only does this serve as proof to external parties (such as local authorities, nearby residents, stakeholders, and regulatory agencies) that you are environmentally responsible, but it can also increase profits and competitiveness by reducing environmental liability and business costs.

With over 35 years of experience providing support with the implementation and running of management systems, WA Management are well-equipped to help the FPM Group integrate ISO 9001 and 14001 into their business, complementing the high standard of service, quality, and delivery they already provide to their customer base.

David Needham, Operations Director for the FPM Group, said that the expansion of the company and the ambitious growth plans meant that continuously improving customer satisfaction was imperative, and by following industry best-practice and

Neil Ward, Training Consultant of WA Management, has said that meeting FPM at the Chamber networking event has provided a great opportunity for both companies. “We are very grateful to have been brought together by the Chamber. We are really looking forward to working alongside the FPM Group to implement these systems – as they already have such a clear view of quality and environmental standards, we cannot wait to see what they achieve with their ISO certifications.”

President & People

Destination Coventry makes four new appointments Four new appointments have been made to bolster the oversight board of Coventry and Warwickshire’s newest destination management organisation (DMO). Destination Coventry has expanded its oversight board, which is made up of public and private partners, bringing it to ten members. I begin this column by saying how honoured I was that my Presidency of the Chamber will run until December 2023, and I will be the first President in the Chamber’s history to serve a three-year term. From the start of my term, I have said that I will endeavour to support and promote not only local businesses of every size, but also assist my Chamber colleagues to the best of my ability. To this end, I fully support the Coventry & Warwickshire Chamber, and indeed the British Chambers of Commerce, call to the Government to do more to help businesses and individuals to combat the ever-increasing costs that continue to spiral at an alarming rate. The Government need to take action and they need to do it sooner rather than later! However, if you need some light relief from all the bad news that seems to fill our TV screens and our daily newspapers, I can thoroughly recommend heading to the very latest attraction in Coventry, it is called The Reel Store, located next to the Telegraph Hotel, it is truly amazing. As a Chamber of Commerce, we have supported Coventry’s year as a UK City of Culture right from the bid stage as a bid sponsor, so we are both proud and delighted to be a founding partner of The Reel Store, the UK’s first permanent immersive digital gallery. It will undoubtedly attract visitors from all over the country and indeed the world, which will be of huge benefit for the regional economy. Coventry’s year in the spotlight may now be drawing to a close but the Chamber will continue to support the longterm legacy, on what has been an amazing year for the whole region; despite the pandemic! The recent weekend of events – stretching from Friday through to Sunday – that saw a feast of colour, sound and action across the city centre was a fitting celebration of everything that Coventry City of Culture has brought to the region. The drone show, on the Sunday evening, will live long in the memory and you could feel the pride and emotion coming through, even in the days after such a spectacular event. Talking of spectacular, please don’t forget the “Sanctuary” event at The Miners’ Welfare park in Bedworth, where at sunset on Saturday, May 28, a unique and intricate structure will be ceremonially set alight, offering a moment to remember loved ones we may have lost during the Covid-19 pandemic and hopefully marking the rebirth, recovery and regeneration of the whole community. Of course, recovery and regeneration will always feature strongly in the Chamber’s ethos and I was pleased to welcome a large delegation of manufacturing and technical innovative companies from Germany, where I also had the opportunity to discuss issues in-depth with their German Minister for Industry and Science. It was refreshing to hear a Minister who clearly not only had a lot of technical knowledge but also a background in the manufacturing sector, so as a consequence fully understood the challenges we all face. It was also interesting to hear that our German counterparts face the same problems as us. And, of course, Brexit was discussed, although to be fair the Minister had some great ideas to develop trade between our two regions, if only he and I oversaw negotiations there would be far less red tape and paperwork! Finally, may I take this opportunity to wish you all a fantastic up and coming bank holiday weekend as we celebrate Her Majesty The Queen’s Platinum Jubilee! Best regards Tom Mongan, President Coventry and Warwickshire Chamber of Commerce

Richard Harrison, managing director of No Ordinary Hospitality Management (NOHM); Emma Harrabin, manager of Fargo Village; Dal Dhillon, managing director of Dhillon’s Brewery, and Laura Capraro, product development and distribution manager for VisitEngland have been named as the four new additions to the board. Harrison heads of up the newly formed NOHM, which includes Coombe Abbey Hotel, St Mary’s Guildhall and a number of other venues in Coventry. Dhillon’s award-winning micro-brewery was founded in 2015 and continues to

grow, with a group of Dhillon’s pubs and bars opening across the city. Harrabin leads a team of staff at FarGo Village which supports more than 40 independent creative businesses, manages multiple venues and programmes over 100 events per year. Capraro will be representing the national tourism agency on the board. She supported Discover England Fund projects with their product development and is currently working with DMOs and TXGB on VisitEngland’s Escape the Everyday domestic campaign. The four appointments join the existing six who have sat on the board since its formation in 2021. Paul Michael, chairman of the Destination Coventry oversight board, said: “We’re very proud of the oversight board we’ve assembled, and we feel it offers fantastic representation across the region’s tourism, leisure and hospitality sector.

Paul Michael, chairman of the Destination Coventry oversight board

“We have two distinct brands, Conference Coventry and Warwickshire and Visit Coventry, so it’s important that our board is able to advise on the direction of each brand. “Richard, Dal, Emma and Laura bring their expertise to an already very strong board of industry experts.” For more information visit www.destinationcoventry.co.uk

Shakespeare Martineau appoints Birmingham corporate partner

As part of its ambitious growth strategy, law firm Shakespeare Martineau has appointed corporate partner Michael Stace. With more than 25 years’ qualified experience, Michael joins the firm from Browne Jacobson, where he was head of the firm’s Birmingham office. Specialising in corporate finance, Michael advises public and private companies, individuals and institutions on domestic and international M&A, private equity investments, restructurings, joint ventures and partnership matters.

Michael, who will be based at Shakespeare Martineau’s Birmingham hub, said: “I’m thrilled to have joined such a forward-thinking and ambitious firm at such an exciting time. I’ve been impressed by the energy and enthusiasm of those within the business, and I’m looking forward to helping the Birmingham corporate team build upon and cement its presence and reputation in the local market.” Michael qualified in 1995 while at Cole & Cole – which, subsequently, became Morgan Cole and then Blake Morgan – and became a partner in 2004. He was head of corporate at the firm for four years, as well as an executive board member for three years, before joining Browne Jacobson in 2017. Recently, Michael has acted for the founders and management in connection with the Westbridge-backed management buyout of Smart Capital Technology, as

well as for NorthEdge on its acquisition of the global marketing services and consultancy firm ICP. He said: “I really enjoy helping key decision-makers deliver on their business strategies and balancing risk and commercial objectives. I’m excited to begin working with the Birmingham corporate team to strengthen its community ties and expand the firm’s client base in the West Midlands.” Victoria Tester, partner and managing director of life and business at Shakespeare Martineau, said: “There’s a lot of opportunity in the corporate market across the whole of the Midlands and beyond. With a wealth of experience and a strong local reputation, Michael’s appointment consolidates our commitment to providing clients with top-quality consultancy from the very best legal minds that Birmingham has to offer.”

Glued consultancy partner appointed to FSB England Policy Unit Rob Harrison, director at Glued based near Alcester, Coventry and in Leamington Spa, has been appointed to the FSB England Policy Unit. The appointments are voluntary, with the aim to help shape policy plans across all English regions and flag up issues from those regions. Rob’s recent appointment plays to his strengths as a director and successful business owner. He runs and supports a plethora of diverse creatives and entrepreneurs across the region, which is especially important in view of the

recent challenges businesses face in and after the pandemic. Glued specialises in research, design and marketing. Rob said: “I’m delighted to have been selected for the role and I’m determined to support businesses in their efforts to become more robust and successful across the region. I have significant experience of working with business owners across various sectors locally and regionally so I very much welcome the opportunity to dig deeper and help influence change from a grassroots level.”

For more information visit www.gluedlimited.co.uk. www.cw-chamber.co.uk

Coventry & Warwickshire in business

President & People

Law firm announces raft of promotions Wright Hassall’s property litigation team has seen Perveen Dhami appointed as senior associate, Hollie Deacon promoted to associate and Gemma Macintyre as senior paralegal. Elsewhere, in the employment team, Sophie Wahba has been promoted to associate, while Georgia Wood has become senior paralegal & HR assistant. Rebecca Crossfield (private client) has also been promoted to the position of probate caseworker.

(l-r) Perveen Dhami, Gemma Macintyre, Anna Sutcliffe, Hollie Deacon, Luke Moulton, Carol O’Leary, Rebecca Crossfield, Georgia Wood, Sophie Wahba

A Midlands law firm has announced nine promotions across the business as part of growth plans to launch its new financial year. Leamington-based Wright Hassall has appointed two new partners, a legal director, a senior associate, two

associates, two senior paralegals and a probate caseworker. Carol O’Leary (conveyancing) and Luke Moulton (commercial litigation) have both been promoted to partner, while Anna Sutcliffe (contentious probate) becomes a legal director.

Phil Wilding, managing partner at Wright Hassall, said: “I’d like to extend my congratulations to all of those in our latest round of promotions. “The continuing prosperity of the firm depends on recruiting and retaining talented lawyers and these latest promotions underpin our commitment to our staff’s career development. “I’m pleased we’ve been able to recognise their contributions.”

New MD appointed at event management specialist Stadium A leading national event management specialist based in the Midlands has appointed a new managing director to accelerate the firm’s UK expansion.

He brings with him a wealth of experience having worked in the events industry for the past 18 years and will play a crucial role in Stadium’s involvement in the summer games.

Carl said: “I’m delighted to be joining Stadium and working alongside such a respected team, which has developed an excellent reputation within the events industry. “It is also a company which has seen a tremendous amount of growth in recent years, and I feel that ambition – and the core values of honesty and integrity – align perfectly with me. “I’m looking forward to getting out there, meeting our clients, and getting on the ground with all of our teams.” www.cw-chamber.co.uk

Glide Group, a specialist in ultrafast broadband connectivity and bill splitting for utilities in student shared houses, has appointed Danny Wyrwoll as sales director of shared living. Wyrwoll joins Glide with a wealth of knowledge and experience in the utility space having previously worked at SSE and Spark Energy selling to estate agents and commercial markets for over ten years. Over the course of his career, Wyrwoll has achieved several recognised sales training courses and national sales awards, including runner-up in the National Sales Person of the Year Awards in 2019. In his new role at Glide, Wyrwoll’s main objective is to drive the sales activity in the estate agency and shared living space. The company hopes the appointment will supercharge the sales activities in this space. Danny Wyrwoll said: “Glide is a company that has shown strong growth and progression over the last few years. Glide has a great brand, great product and a focus on the hard-to-reach markets that I’ve operated in over the last 10 or so years – so it’s a perfect fit!

Carl Taylor will lead the UK operations of Stadium, which is headquartered on Bodmin Road, Coventry, but operates globally, and employs more than 1,000 staff.

He joins at a key time for the firm, which recently launched one of the biggest recruitment drives in its history with almost 300 jobs available in the West Midlands.

Glide Group makes senior appointment

“I know that Glide has ambitious growth plans over the next five years with the backing of Alinda Capital, and I'm excited to be a part of this next chapter in its journey.” Carl, who is from Northampton, joins from OCS Group where he helped support preparations for the summer games. Prior to that he was Head of Events at Carlisle Support Services, working alongside organisations including The All-England Club, Lord’s Cricket Group, and Cheltenham Racecourse. Stadium Founder and Executive Chairman David McAtamney, who continues to lead their global operations, said: “It’s great to have someone of Carl’s experience on board.

“I have no doubt his industry knowledge and contacts will be a great asset for us and our clients, during what is already shaping up to be a busy year.” Stadium was formed in 2009 and provides traffic management, event services and training, as well as rental of security barriers, the hiring of stewards and Security Industry Authority (SIA) security staff for events. The firm supports events ranging from the Olympic Games to Premier League football matches, and sell-out concerts to high-profile conferences.

Tim Pilcher, CEO of Glide Group, said: “We’re thrilled to have Danny join the Glide team during a challenging and volatile time within the utility industry. With an extensive background in the industry, Danny will add extraordinary knowledge and expertise. His appointment marks a significant step in our growth plans and objectives as a business.”

New Members Business Influence Members Azets Accountants 02476 258621 danielle.walmsley@azets.co.uk www.azets.co.uk

Business Engage Members Channing Digester Ltd Energy, Renewable 07887 565335 channingdigester@gmail.com

Phocas Software Data Solutions 07967 838173 www.phocassoftware.com

Business Global Members Agrimagined Ltd Agricultural Products 07762 118304 info@agrimagined.com https://agrimagined.com/

Emergency Vehicle Product Limited Motor Vehicle Accessories & Spares 01926 417441 sales@evpeurope.com https://evpeurope.com/

EBINX Shipping Ltd Couriers' Services 07833 256891 elliott.boyden@inxpress.com https://gb.inxpress.com/locations/bromsgrove/

N+F Handels mbH Pipe Fittings & Couplings 02476 999520 mark.hipkiss@nuf.de www.nuf.de/en

Total Integrated Control Support Ltd. (TIC Support Ltd.) Automation Systems & Equipment 01788 541437 info@ticsupport.co.uk www.ticsupport.co.uk Truede Ltd Wholesalers 08445 003416 zeynep@truede.com www.truede.com

Business Connect Members Ashorne Hill Management College Conference Centres 01926 488000 enquiries@ashornehill.co.uk www.ashornehill.co.uk

Expeditus Consulting Limited Business Consultants 01788 816866 manny.coulon@expeditus.com www.expeditus.com

Auto Craft Engineering UK Ltd Engineering Supplies & Services 02476 398217 info@autocrafteng.co.uk www.autocrafteng.co.uk

Get Fresh Shower Specialists Ltd Showers & Equipment 07835 002560 getfreshshowers@gmail.com https://getfreshshowers.co.uk/

Avon Studios Photo & Videos Photographers 01789 470663 info@avonstudios.co.uk www.avonstudios.co.uk

Holt Property Limited Land & Property Professionals 07711 171764 lucy@holtproperty.com https://holtproperty.com/

Sales Geek Business Consultants 01254 920120 david.poole@salesgeek.co.uk www.salesgeek.co.uk

Black Ivy Design Designers, Interior 07525 945869 leanne@blackivydesign.co.uk www.blackivydesign.co.uk

IceBlue Digital Marketing 01384 563050 hello@iceblue.co.uk www.iceblue.co.uk

Segmented Solutions Limited SSAS Pension Providers 07786 396722 ssas@segmentedsolutions.co.uk www.segmentedsolutions.co.uk

Janet Harbison Harp Corporate Entertainment/Hospitality 07495 644355 info@janetharbisonharp.com www.janetharbisonharp.com

Small Talk Sport Ltd Media Services 07962 535734 smalltalksport@gmx.com www.smalltalksport.com

Leonard Curtis Business Solutions Group Independent Financial Advisers 01212 002111 tom.madden@leonardcurtis.co.uk www.lcbsg.co.uk

Socially Shared Business Network Business Networking/Events 07419 750930 info@sociallyshared.co.uk https://sociallyshared.co.uk/

Ekiv Limited Exporters & Importers 07435 862617 esehtor@gmail.com

Nimda Business Services Virtual Assistant 07738 951211 wendy.morris@nbusinessservices.co.uk https://nbusinessservices.co.uk/

TaxAssist Rugby Accountancy Services 01788 574440 rugby@taxassist.co.uk www.taxassist.co.uk/rugby

Esme Spurling Media Photographers 07784 775568 esmespurlingmedia@gmail.com www.esmespurlingmedia.com

PilotAware Ltd Traffic Control Equipment 02476 980308 ashley.vinning@pilotaware.com www.pilotaware.com

Unmanned Air Veterans Ltd Drone Surveying/Filming 07872 324369 stu@unmannedairveterans.com http://unmannedairveterans.com/

Coventry MotoFest Ltd Live Events 02476 225928 contact@coventrymotofest.com www.coventrymotofest.com DHL International Forwarding Agents 08442 480960 martin.price@dhl.com https://parcel.dhl.co.uk/

Premier Lacquers UK Ltd Paint, Varnish & Lacquer Manufacturers & Suppliers 02476 374999 sales@premierlacquers.co.uk www.technic.com Rucha Nutrition Ltd Health & Wellbeing 07889 062467 info@ruchanutrition.com

www.cw-chamber.co.uk

Coventry & Warwickshire in business

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The Queen’s Anniversary Prizes For Higher and Further Education

2021

BOOST YOUR BUSINESS APPRENTICESHIPS Want to grow your own workforce? WCG is the largest provider of apprenticeship training in the West Midlands area, training more than 2500 apprentices each year in a variety of sectors, including Engineering, Accounting and Farriery.

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C&W in Business May 2022

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