Inspire July 2023 by Benham Publishing Limited

Leading lights of business community celebrated at Inspiring Herts Awards ceremony p4 INSIDE Patron Focus Linking with local businesses through Herts Chamber has been just the tonic for Britvic Managing Director Paul Graham. Inspirational Leader Attracting and retaining talented individuals is key to any company’s strength, says Richard Behan of CAE Technology Services. Growth Rakesh Dua CEO of DUA Accountancy and Business Consultancy advises on finding the right path to business growth. Spotlight Focus Area Watford an outstanding location for businesses. p12 p13 p15 p16 July - August 2023 The business magazine of Hertfordshire Chamber of Commerce 57

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Leahy Chief Executive Officer Hertfordshire Chamber of Commerce

WELCOME to the latest edition of Inspire.

Welcome to the JulyAugust Issue of Inspire magazine

– where has this year gone, I can’t believe we’ve already seen the longest day of the year! We have been super busy over the last few weeks and time is flying by…….

At the end of May we hosted our May Chamber Lunch at the Herts County Show Ground with our guest speaker Amar Latif and what an absolute inspiration he is, having also been recognised in the King’s Birthday Honours List for an OBE, what Amar has achieved is nothing short of remarkable. Following on from the May lunch, Herts Chamber sponsored the Lord Lieutenants Entrepreneur Challenge Marquee at the Herts County Show, where not only the sun shone for the

entire weekend, but the show was well attended by visitors from near and afar. There were many entrepreneurs showcasing their businesses and innovations, which a panel of judges then had to judge and choose an overall winner. It was a stiff competition, with the overall winner being ‘The Green Company’, who are creators/ sellers of plant friendly plastic free products!

The BCC Annual Conference was another highlight in May where Herts Chamber was represented, and I was interviewed by Channel 4 News. It was an outstanding conference and, as always, good to connect with our UK and international Chamber colleagues as well as listening to prominent speakers who included The Rt Hon Jeremy Hunt, Chancellor of the Exchequer and The Rt Hon Keir Starmer, Leader of the Labour Party.

Herts Chamber have successfully completed the first stage of LSIP and will be entering phase two working with businesses, FE colleges and Stakeholders. We are looking forward to the next stage of LSIP and encourage everyone to get involved!

We launched a new series of events for ‘Future Leaders’. These exclusive events are designed for the next generation of business leaders in Hertfordshire and will allow future professionals to make new connections, share thoughts and ideas and hear from seasoned leaders in the Hertfordshire Business Community. The first event took place on the 1st of June at Tewinbury Farm which was very well received and well attended, we are now looking forward to the next event which is taking place on the 1st of September.

June also held the 12th year of our Inspiring Hertfordshire Awards! Also known as the ‘Oscars of Hertfordshire’ and was a truly magical evening where 22 awards were presented, bringing our incredible business

community together to celebrate all that is great in Hertfordshire.

A Huge congratulations to our Inspiring Business of the year 2023, Goods for Good, and all of our worthy winners! Further details can be found on pages 4-9.

A quick reminder to save the date of the 6th of October where we will have a great line up of speakers including Lucy Siegle, journalist and broadcaster and Steve Malkin, CEO at Planet Mark at our Zero Carbon Conference. The event will provide guidance on how we can take a more practical approach to sustainability.

(See page 30 for more details)

Briege Leahy Chief Executive Officer Hertfordshire Chamber of Commerce

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Inspire is published for Hertfordshire Chamber of Commerce and is distributed without charge to Chamber members. All correspondence should be addressed to Hertfordshire Chamber of Commerce. Views expressed in Inspire are not necessarily those of Hertfordshire Chamber of Commerce. Reprinting in whole or part is forbidden except by permission. ©2023 Please note that submitting an article does not guarantee publication. Whilst every effort is made to ensure the accuracy and reliability of material published in this journal, Benham Publishing and its agents can accept no responsibility for the veracity of claims made by contributions in advertising or editorial content. Benham Publishing cannot be held responsible for any inaccuracies in web or email links supplied to us. INSPIRE 3

Briege

Inspiring Herts Awards 4-9 Patron Focus 13 Inspirational Leader 14 Growth 15 Spotlight Focus Area 16-18 Chamber Events 24-27 Membership Focus 28 Chamber News 29 Net Zero Conference 30 Entrepreneur Foundation 34 Magistrates Scheme 35 Skills 36-37 Keeping the Heart in Herts 38-39 Venues 40-41 Environment 42 British Chambers of Commerce (BCC) 43 Growth Hub 45 Members News 46-47 New Members 48-49 Profile 51 Hertfordshire Global 52 Meet the Team 54-55 Net Zero Champions 56 Membership Benefits 59 Economy 61 Last Word 62

Contents

Leading lights of business community celebrated at spellbinding awards ceremony

Magic was in the air as businesses large and small were celebrated at this Inspiring Hertfordshire Awards night.

The winners of each category were selected by the Hertfordshire Chamber of Commerce which has organised the awards event since 2012 to showcase the successes of businesses across the county.

Free to enter, the awards were sponsored again by Viatris and SA Law, and the Chamber welcomed an influx of entries. The winners were announced at the awards presentation which was attended by around 350 guests.

The red carpet was rolled out at Warner Bros Studios in Leavesden - the home of Harry Potter - as the wizards of the Hertfordshire business world were celebrated for their outstanding achievements.

Raffle Doners:

Taking home the top award of Inspiring Business of the Year was Watford-based Goods for Good, a charity which has sent over £40m in humanitarian aid around the world.

In particular, they have supported the people of Ukraine, whether they are living in the UK or in their homeland.

The charity has also saved millions of unsold or over stocked products from going to landfill or incineration, relieving poverty and suffering while also helping the planet.

Hertfordshire Chamber of Commerce raised money on the night for their chosen charity, Hertfordshire Community Foundation, by hosting a raffle. Hertfordshire Community Foundation is an independent charity which encourages local philanthropy. They provide advice and giving options for donors which they transform into funding and support for small charities, voluntary groups, and individuals in Hertfordshire. By making local giving easy they strengthen our local communities and improve the lives of vulnerable people.

Herts Chamber would like to say a huge thank you to all of the generous raffle doners who made the raffle possible.

Briege Leahy, CEO of the Hertfordshire Chamber of Commerce, said: “The Inspiring Herts Awards give us the opportunity to highlight and celebrate those businesses across Hertfordshire who are making a real difference to the growth of the county.

“It has been an absolute pleasure to celebrate their outstanding achievements and successes with these awards.”

It was an extra special evening for Briege, who announced in May she is stepping down after four years in the post. She said: “This year’s ceremony was as enjoyable and inspiring as ever and I would like to thank everyone who entered the awards and attended the fantastic event, as well as all our sponsors and supporters.”

For more information on the Chamber, visit https://www.hertschamber.com

4 INSPIRE INSPIRING HERTFORDSHIRE AWARDS 2023

The Inspiring Herts Awards give us the opportunity to highlight and celebrate those business across Hertfordshire who are making a real difference to the growth of the county.

INSPIRE 5 INSPIRING HERTFORDSHIRE AWARDS 2023 INSPIRE 5

Inspiring Hertfordshire Awards 2023 Winners

Inspiring Business of the Year Award

Apprenticeship

Champion

Sponsored by Willmott Dixon Construction Ltd

Winner: DLRC Ltd

Highly Commended: HB Accountants

Best Use of Technology

Thank you to our Sponsors

Excellence in People Development

Sponsored by DUA Accountancy and Business Consultancy

Winner: Tier 2 Consulting Ltd

Highly Commended: Quanta Consultancy Services Ltd

Excellence in International Trade

Inspiring Business of the Year Winners - Goods for Good!

Stand-out charity which sends humanitarian aid around the world celebrates double award win.

Acharity which has sent over £40m in aid around the world has been rewarded for its inspirational efforts with two business awards.

Goods for Good sources and delivers humanitarian aid such as clothing, medicine and blankets to people hit by poverty, tragedy and disaster.

Since 2018, the Watford-based charity has seen growth of over 250 per cent. It has created partnerships with businesses, charitable organisations and community groups while generating funds and donations, as well as vital services such as warehousing and distribution.

They have also attracted hundreds of willing volunteers to select, package and deliver goods.

The charity was hailed the Inspiring Business of the Year and also took home the West Herts Business of the Year title at this year’s Inspiring Herts Awards. The awards are held each year by the Hertfordshire Chamber of Commerce to celebrate leading lights of the business community.

Commenting on the Inspiring Business of the Year award, which was sponsored by SA Law and Viatris, CEO at the Chamber of Commerce, Briege Leahy, said: “For the judges, they stood out amongst all the wonderful winners for being able to do good in so many different directions all at the same time.

“From a financial perspective, they recognised that their income had to come from multiple sources to give them the flexibility they need to respond to man-made and natural disasters as they happen. By spending their income wisely, they have generated a return on investment of £50 on every £1 spent.

“And like all inspiring businesses, they want to do more and they want to do better. They have ambitious growth plans to create a Humanitarian Hub in Hertfordshire and they are crystal clear on the milestones they need to achieve to get there.

“They are also clear on the benefits that a centralised hub will have for the people they are trying to help, the planet and the partners of the charity, as well as the charity itself.”

The awards are free to enter and, this year, the Herts Chamber welcomed an influx of entries. The winners were announced on Thursday, June 22nd during a magical awards ceremony attended by 350 guests at Warner Bros Studios in Leavesden.

INSPIRE 9 INSPIRING HERTS AWARDS

Celebrates 50 Years in Business

T. & J. Fire Ltd was founded in 1973 by a father and son duo, Trefor and John Rees. Both worked in Welwyn Garden City for Minimax selling fire extinguishers when Trefor proposed that they started up their own business. So T. & J. Fire named after Trefor & John was born and has very proudly been based within the Welwyn and Hatfield borough for the whole 50 years.

It was a family affair from the beginning with Trefor’s wife Mary in the office (which was the front bedroom in their house in Daniels, with the garage being used to store the extinguishers) and three years later in 1976 John’s wife Janet also joined the business officially. Very quickly they progressed to get FETA (Fire Extinguisher Trades Association) qualified, at the time, the industry’s mark of excellence.

T. & J. Fire quickly won and signed up many of the large local businesses including Welwyn Hatfield Council, the original QEII Hospital, Welwyn Department Stores, Shredded Wheat, Polycel, Advels, Roche, Nortons, British Aerospace and British Lead Mills (that’s a trip back in time for those old enough to remember these local iconic businesses but we still proudly include Welwyn Hatfield Council, Roche and British Lead Mills as customers).

In response to requests from clients, in the late 1980s the company expanded to include fire alarms and emergency light servicing, again full accreditations were sought, and the customer base grew with many moving their fire alarm servicing over including an early adopter of St Albans District Council.

In the early 2000’s, John and Janet’s children, Natalie and Gavin both joined the business with Natalie leaving a career in nursing and Gavin a career in marketing. It was intended that John and Janet would retire after imparting all their knowledge and wisdom – although now enjoying their well earned retirement they are still a valuable resource to the business and regularly visit the offices.

Once Natalie and Gavin were established, they saw the opportunity to expand the security side of the business, utilising the existing goodwill of the long established customer base. The decision was taken to rebrand the business to T. J. Fire & Security to better reflect the services offered, however the existing logo of the interlocking T & J initials remain to this day.

In 2019 T. J. Fire & Security acquired Prompt Fire Protection also based in Welwyn Garden City to further strengthen its local business base. The company continue to look for more acquisitions.

To date T. J. Fire & Security provide a full array of services including install, PPM and call-outs across fire extinguishers, fire alarms, intruder alarms, CCTV, access control and fire door maintenance in both the commercial and domestic markets.

We are really proud to be a local company supporting local business including Welwyn Hatfield Council, St Albans District Council, University of Hertfordshire, McMullens, Simmons, Hatfield House, The Galleria and the Hertfordshire NHS, we are also pleased to support contracts further afield including Britvic, Brita Water, English Heritage and Milton Keynes Council.

As the company looks back over its 50 year history we also look forward to the next 50 years and the technological advancements that will improve our industry. We would like to thank all past and current customers and all valuable staff members who have contributed to our 50 years of success and look forward welcoming many new customers.

ADVERTISING FEATURE LOCAL SAFETY COMPANY

Here’s to the next 50 years! T.J Fire & Security • Fire Alarms • Emergency Lights • CCTV/Access • Fire Training • Fire Extinguishers • Intruder Alarms • Risk Assessments • Fire Stopping 5 Martinfield

1HG Tel: 01707 326093 Fax: 01707 376280 Email: sales@tijfire.co.uk www.tjfire.co.uk 10 INSPIRE

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Gavin & Natalie – celebrating the 50th anniversary Trefor, Mary, Janet & John back in 1973 when the business started. Natalie, Gavin, Janet, John, the 4 of us now

Those things can help but the fact is that negotiation skills can be learned. And the real secret to a successful negotiation is preparation. A well-prepared but inexperienced negotiator can achieve a better outcome than a more experienced counterpart who is ill-prepared.

Q Be selective about whom you negotiate with

AThere is no point in wasting your energy negotiating with someone who lacks authority to make the crucial decision. Never go into an important negotiation without having confirmed in advance with whom you will be negotiating and, more importantly, that they have the authority to make a final decision (or, at the very least, that they can contact the ultimate decision-maker by telephone at the key point and that person is available and expecting to take their call).

Q Establish trust

Break the ice early in negotiation so that you can go on to establish mutual trust. Try to find mutual interests or common ground at the earliest stage. Meet face-to-face whenever possible and talk about sport, the weather, anything but the negotiation for the first few minutes. (Advance research on your negotiating counterpart will pay off here: if their website profile says they support a team, be ready briefly to discuss the results of the team’s last match.) Research shows that negotiators who engaged in ‘small talk’ before a negotiation increased successful outcomes fourfold over those who went directly into negotiation.

Q Know your alternatives to settlement

A Never negotiate without knowing your realistic and Best Alternative to a Negotiated Agreement (BATNA). If you don’t know what you will do if you don’t reach agreement, you can’t know whether or not to accept an offer that is made in the negotiation.

Q Discredit your counterpart’s settlement alternatives

A Try also to work out in advance what you think the other side’s BATNA is and then set about making that look less certain or attractive. BATNA-bashing can be highly effective. Recognise when it is being done to you in a negotiation.

Q Change the players if the negotiation stalls

A If the negotiation stalls and all else fails, withdraw from the negotiation and substitute a colleague in your place. Try to get the other side to do the same. New people will come to the matter fresh and can revitalise discussions where others have failed to build rapport or the discussion has stagnated.

•••••

John Wiblin received training in advanced negotiation at the Harvard Negotiation Institute in Cambridge, Massachusetts and is experienced in negotiating business disputes. He is also an accredited civil and commercial mediator.

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YOUR NEXT SUCCESSFUL BUSINESS NEGOTIATION

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LEGAL MATTERS

The importance of being represented and active in the local community

Linking with local businesses through Herts Chamber has been just the tonic for Britvic Managing Director Paul Graham.

He talks to Sarah Dale about the current challenges facing businesses, plans for growth and the importance of looking after employees’ wellbeing.

Britvic’s Managing Director Paul Graham, a Patron of Herts Chamber, joined the Chamber a couple of years ago because he wanted the business, which is one of the largest employers in the region, to be represented and active in the local community.

The GB side of the business has around 3,000 employees with 400 based at its Hemel Hempstead site.

“We are a national and international business, but Hemel Hempstead is our base,” said Paul Graham, who joined Britvic in 2012 and was promoted to Managing Director the following year.

“It is very important to us to be part of the local business community and being a Chamber Patron has been helpful for us to have that outside support for the business. On a local level, we find out about events that are happening or any issues which can impact the business and our employees.”

Being in touch with smaller businesses that Paul or his team would not otherwise be aware of has also been beneficial. He would advise any new Chamber members to take advantage of all the support the Chamber provides including local events.

“Members should also make sure their whole team knows that they are members so that awareness is across the business,” he said.

“It is lack of knowledge and awareness not intent that gets in the way.”

The last three years have been a challenge across the whole business community from a global pandemic to a cost-of-living crisis.

“We are an everyday mainstream consumerbased business so anything that affects our consumers affects our business,” said Paul. The pandemic changed consumers’ habits including what, where and when they were

consuming soft drinks. Like all businesses, Britvic has had to manage its costs through the cost-of-living crisis, but Paul adds that their products are still “very affordable”.

“Whenever I go to the supermarket, I look at the prices of other drinks products, and we still provide very good value,” he said.

Britvic makes 95% of its volumes in its GB-based factories and the firm has faced several challenges in the last couple of years, through a combination of the pandemic, health issues, labour availability and logistical challenges in the supply chain. The good news is that these challenges are easing and becoming more manageable.

In the last 18 months, the firm’s senior leadership team has had a discussion with employees around ways of working such as hybrid working. They had to close the office during the first lockdown – luckily, they had installed Teams across the business prior to the lockdown – but they remained open throughout the rest of the pandemic as people wanted to be able to work away from home.

“Working from home has many benefits and Teams meetings work really well to save time spent on travel and meeting times, but for collaborative working, you can’t beat all being in the same room working together,” said Paul.

“We have introduced a collaborative space with sofas, tables and chairs to encourage people back into the office. We also have local business, Sweetness Catering, providing barista coffee and hot food and sandwiches.

“When we looked at people’s resilience and wellbeing, some people were feeling lonely working from home and missing out on that soft tissue support from colleagues. It’s important to get the teams together face-to-face from an energy and wellbeing perspective.”

Britvic is “very ambitious to grow”. Currently, it has a 13% Retail Value share of the soft drinks market and it plans to grow that market share through a combination of investing and focusing on its core brands, Pepsi, Robinsons and Tango, the latter having a strong market presence after the introduction of new flavours. They have also partnered with The Prince’s Trust – Tango announced a three-year partnership with the charity last year – to connect with the younger generation. The company is also growing its sustainability plans, for example, its Aqua Libra brand has no plastic associated with the product. They are also expanding their portfolio having bought Plenish Drinks over two years ago, which produces dairy alternatives and health juices.

“Wellness is a real growth area and it increases our portfolio of products,” added Paul.

As part of its growth strategy, Britvic is always looking for new talent to recruit.

“One of the areas we are interested in developing is our early careers offer with more apprenticeships and more people on our graduate entry programme,” he said.

“We want to ensure we are more diverse and inclusive and have more women in leadership too, so this is a key focus for us going forward.”

INSPIRE 13 PATRON FOCUS

❜❜

❛❛Working from home has many benefits and Teams meetings work really well to save time spent on travel and meeting times, but for collaborative working, you can’t beat all being in the same room working together.

RICHARD BEHAN a passionate supporter of the region

Attracting and retaining talented individuals is key to any company’s strength, says Richard Behan of CAE Technology Services.

He tells Sarah Dale why being an “ambassador” for the Chamber and meeting like-minded people is integral to business growth in the region.

Born and bred in Herts, Richard Behan is a passionate supporter of the region.

He is Chief Corporate Development Officer of CAE Technology Services Ltd, founded in 1992, which has always had its headquarters based in Hertfordshire, with offices around the UK from Brighton to Glasgow. The company provides intuitive IT services to ensure clients have “more good days”, using technology to transform what they do.

With a northern hub now open in Warrington, near Manchester, and a relatively new purpose-built company-owned headquarters in Hemel Hempstead, which they moved into two years ago in October, the firm is confident about its future.

Through his role as a Patron of Herts Chamber, Richard is keen to support the business community.

“We joined the Chamber – and became Patrons shortly after – because we wanted to be able to give back to the local community,” said Richard, who has been with CAE Technology Services for the past 20 years.

“We have been in Hertfordshire for a very long time and our headquarters has always been here. We decided we could – and should –make a bigger impact.”

Being members of the Chamber has also meant that Richard and CAE Technology Services have provided invaluable support.

“Being a Patron has helped us,” he said. “The Chamber is an excellent group of people who are very supportive and dynamic. All Chamber members are encouraged and supported, and being a Patron has enhanced that experience even more.”

“I feel like an ambassador in my role, and it means that we can give back to new businesses.”

“It’s great that CAE can be successful and support its people, but we can also expand that into the local community; it’s a fantastic opportunity and I love to be able to do that.”

The most significant challenge affecting running and growing a business is attracting and retaining talent, he adds. Having a strong business model and USP is important, but it is the team behind the business that is integral to it reaching its full potential. Having a positive culture in the workplace is key to retaining employees.

“People are our most important asset,” he said.

“You need to align the right person with the right role. That’s why you need strong leadership.

“We have learned a lot and continue to grow. The culture of a company is one of the key things people look for when applying for jobs. People need to feel a sense of belonging.”

As part of its strategy to retain staff, CAE carries out regular staff surveys and provides support with development and progression.

“People need to feel like they are part of the future of the company,” he added.

“In my Patron role, I have many conversations with like-minded people in the Chamber or in the community and to anyone starting out in business, I would say go for it.”

“It’s a fantastic commitment. You need to put a lot of thought into it, and it depends on the person and their stage in life if the timing is right, but if it’s their passion and they have a business model and there is a market for their product or service, they must be confident and just go for it.”

Richard is confident of CAE’s future and the firm’s overarching strategy in the coming years is to grow further and take more of the market share. This positive outlook is shared by others in the business community, he says, adding: “There is a lot of optimism in the business community going into 2024 and I believe that will continue to grow.”

INSPIRATIONAL LEADER

14 INSPIRE

In my Patron role, I have many conversations with like-minded people in the Chamber or in the community and to anyone starting out in business, I would say go for it.

Herts. & Minds. Finding the right path to business growth for you.

Its’ been an eventful 2023 so far to say the least. AI is increasingly being added to everyday business tools across all sectors. Analytics are being used by an ever-growing number of enterprises to find what their sector needs.

How can you decide what to invest in and what approach to take for business growth in our fast-moving world?

One Hertfordshire expert heading up the team that possesses the experience to advise businesses on the next step forward is Rakesh Dua, CEO of DUA Business consultancy and Accountants.

Having recently consulted their clients across numerous sectors Rakesh and the energetic team at DUA have widened their services from business growth, accounting solutions, tax efficiency, international advisory and family consultancy to add specialist services for real estate, technology and healthcare strategy.

Rakesh explains “Clients across these three sectors wanted specialist advice on recognising the source of productivity gains and consistent growth. We listened. We found the best advisors for SME’s, advisors on technology platforms and proven real estate experts.”

Here in Herts., with family businesses and SME’s making up a large percentage of commerce, we may also want to listen to a famous apprentice employer, Sir Alan Sugar “…only work with people who share your vision and culture and most importantly, focus on your customer”

Over 122,000* businesses were reported to be registered in our county in 2022 so that’s a lot of customers, and a lot of entrepreneurs trying to compete in our area and beyond.

With over 30 years’ experience in accounting, tax, growth advice and smart structuring of businesses across the county and beyond, DUA take a personalised approach to meeting client’s needs.

Rakesh explains “We take time to understand the management and the business inside and out, to ensure a comprehensive, customised service.

We pay particular attention to that organisation’s customers as, ultimately, that is the element that will drive growth…”

DUA advisory services can help you find the best approach to investments, tax affairs, technology choices and real estate.

To grow your ambitions contact the DUA team on dua@dua.co.uk

Meet the experts

Rakesh Dua CEO, accountant, mentor and business advisor specialising in SME advice for the medical, health and wellness, tech, architecture, and property sectors.

Real estate strategy and transformation consultant designing and implementing operationally effective real estate solutions that make the financials work.

25 years+ working with business owners to improve the consistency of profit and growth, unlock productivity gains & improve management techniques.

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Spotlight on Watford and insights from companies based in the borough

Watford is a fantastic place where businesses are welcomed and supported to invest, grow and succeed. It is incredibly well connected to the rest of the country by road, rail, bus and London Underground – Watford businesses can reach over half the UK economy within one hour.

Today, it is home to UK and regional headquarters of UK industry leaders including: KPMG, Wickes, JD Wetherspoon, Majestic Wine and Camelot and global businesses such as TJX Europe, Beko, HCL, Hilton, Ralph Lauren and Costco.

• It has 2.3 per cent medium and large businesses (higher than the Hertfordshire average) and a £5.4 billion economy (ONS, 2019).

• 42,736 GVA per head (2019) – in the top 10 per cent in the UK.

• It is the number one commuter location to London (Zoopla, 2020).

Over the next 10 to 15 years, more than £1.5 billion worth of investment will be leveraged by Watford Borough Council as part of an ambitious plan, which will create thousands of new homes and jobs.

Town Hall Quarter

The Town Hall Quarter programme will transform the area around the Town Hall, with a revitalised cultural and heritage offer along with new homes, employment and public space. It includes an innovative overhaul of the Grade II listed Town Hall and the town’s premium venue, Watford Colosseum – which reopens next year under the management of world-renowned AEG Presents.

Riverwell

The council’s long-term regeneration programme, Watford Riverwell (located near Watford General Hospital), has made significant progress, with new affordable and private homes built and more underway. The ambition to support West Hertfordshire Hospitals NHS Trust’s plans for a new hospital on the existing site are also coming to fruition.

Watford and Croxley Business Parks

The council’s £20 million cutting-edge redevelopment project (which includes a £5 million grant from Hertfordshire LEP) to transform Watford Business Park is underway. The 30-hectare site is one of the borough’s key employment hubs, with over 100 businesses employing 1,200 people. There will be 14 new commercial units with associated parking and landscaping, as well as a new access route into the site delivered.

Pioneering greener ways to travel

In 2020, the council launched Beryl Bikes, the first bike-share scheme in Hertfordshire. Over 308,000 journeys covering over 900,000 kilometres have been taken on the 200 pedal and 100 electric bikes accessed from 59 bays across the town. The council is also continuing to roll out low-cost EV chargers across the borough and will launch the town’s first car club this summer.

Fully-funded SME support programmes

The council is launching two new fully-funded SME support programmes which are funded through the UK Shared Prosperity Fund.The first is a two-year programme aimed at helping SMEs measure and reduce carbon emissions which will be delivered with local social enterprise organisation Wenta (email info@wenta.co.uk).

The second is a supplier development programme aiming to help local businesses master the art of bidwriting, and to submit bids to council procurement, construction and infrastructure projects, as well as large private sector buyers and suppliers.

Businesses can join the programme, which is being delivered with partner Branduin Business Support by completing the Bid Skills Assessment at www.fittobid.co.uk/watford.

Watford is an “outstanding” location for businesses

With strengths in financial, professional and business services, pharmaceutical and life sciences, creative, digital and IT, and as a centre for corporate headquarters and functions, Watford offers a great combination of factors that make it an ideal business and investment location. Along with its brilliant transport connections, it has a qualified and skilled local workforce. It provides a quality commercial property offer, strong business networks and has a great track record as the business location of choice. The 2023 UK Vitality Index ranked Watford third out of the UK’s 100 largest urban areas, marking it outas an outstanding place to live and do business.

The annual health assessment of the UK’s largest towns and cities outside London, (by Lambert Smith Hampton), highlighted that, “Watford is the only location to achieve a Top 10 placement in all three [assessment] pillars”, one of which is Economy and Business.

Watford is home to a young, diverse and growing population who enjoy excellent employment opportunities, access to great schools, leisure activities and award-winning green spaces, including three of the nation’s favourite parks –Cassiobury, Oxhey Park and Oxhey Activity Park. From a thriving town centre ranked in the top 20 (CACI’s) for its shopping, nightclubs and restaurants to a great football team and theatres, there is something for everyone.

16 INSPIRE

SPOTLIGHT FOCUS - WATFORD

Watford is a welcoming place for businesses to invest, grow and succeed.

Elected Mayor of Watford, Peter Taylor, said:

“We take pride in our proven track record as a successful business centre, attracting global, UK, and regional headquarters of industry leaders. Our educated and skilled workforce, combined with a vibrant work-life balance offered by Watford’s cultural offerings, shopping hub, and outstanding schools, creates an ideal setting for businesses to thrive, individuals to prosper, and the community to flourish.”

Hillier Hopkins, Chartered Accountants & Tax Advisers

“We believe that everyone should have opportunities to enhance their lives through creative and educational activities in environments that are positive and welcoming to all, regardless of people’s background or abilities,” said HIT Director Caroline Stevens.

The charity provides fully inclusive arts and theatre activities throughout Hertfordshire and North London including Borehamwood, Harrow, Hemel Hempstead, Hertford, Stevenage, Watford and online. Anyone can take part - around 90 per cent of the people the charity works with have learning and physical disabilities.

Prism Power Group

Prism Power Group, a power systems manufacturer and supplier, was founded 18 years ago by its Managing Director, Keith Hall. The company designs, builds and maintains power solutions to every type of industry and organisation, from schools and hospitals to commercial properties and data centres, both public and private sectors. Keith and his senior team have been in the switchgear and power systems business for over 30 years. All the firm’s operations including production, design, sales, and administration function under one roof at its facility in Watford. Lesley Hall, marketing manager, said: “Watford has had a long-standing reputation for industry and employment, and with its proximity to London and excellent rail and road transport links, our premises are easily accessible for client visits and facilitates the efficient servicing of our customers’ sites both locally and nationally. The company’s founder is also locally born and started out his career completing his engineering apprenticeship training just a stone’s throw from Prism Power’s site in the Watford Business Park on Greenhill Crescent.”

Prism Power’s prime location for transportation has helped the company to grow nationally and internationally. While they have a substantial global footprint of customers, their company remains deeply rooted in Watford and they take great pleasure in providing solutions for local businesses and organisations who support their community with their much-needed services.

“As well as being in a fantastic area to recruit over 50 skilled local employees, each year Prism Power works with neighbouring colleges to bring through the next generation of talented engineers on apprenticeship schemes,” added Lesley.

“We are always eager to network with more likeminded organisations and to support the growth and success of our local infrastructure and economy. Nothing makes us prouder than having the privilege to work on projects for our clients whose organisations make a positive difference to people’s lives locally, be it those in health, education, entertainment, or critical local services.

“We currently have a variety of exciting employment opportunities in engineering, production and design and we welcome enthusiastic and talented individuals in the area to apply to join our growing team.”

This year, Hillier Hopkins celebrates its 90th birthday. From their beginnings in Luton in 1933, they have expanded to become one of the UKs top 50 firms with offices in Watford, London and Milton Keynes. Marketing Manager, Karen Winrow believes the firm’s growth over the years has in part been fuelled by Watford’s vibrant and dynamic economy. “The firm has been in Watford since 1954 and it’s a great place to do business. We have the great rail and road links to London and the rest of the UK. It’s such a dynamic business hub and one that we are very much committed to.”

Karen continues “We owe a lot to Watford and it has always been important to our Principals to give back and support our local community through fundraising, sponsorship and donating our time”.

Hillier Hopkins regularly raises money through fundraising events like charity lunches, football tournaments and fun staff challenges. The firm also sponsors youth sports teams and other local initiatives. Each of their 200+ team members can also spend one day per year volunteering for a charity of their choice, giving a boost to the local voluntary sector.

Staff also get involved in local tree planting events and teams of staff take to the streets on regular basis armed with litter pickers to clean up local parks and green spaces.

Hillier Hopkins also supports the local economy by providing residents with employment, training and a great place to work. The firm offers work placements, trainee accountant apprenticeships and vacancies in tax, audit, accounts and administration.

If you are looking for an exciting career working with businesses of all shapes and sizes then take a look at the careers section of their website www.hillierhopkins.co.uk.

If you are a local business and would like to find out how Hillier Hopkins could help you, visit their website or get in touch on 01923 232938 or hi@hhllp.co.uk.

They provide out-of-school and holiday activities for children and young people and a programme of drama groups for adults with learning disabilities. They also work with other organisations, local councils and businesses to deliver bespoke arts workshops working with marginalised and vulnerable groups. These have included art therapy with people with mental health problems, drama in specialist hospital units, sensory workshops to support relaxed theatre performances and drama with women experiencing domestic abuse.

HIT, which is celebrating its 21st anniversary, started delivering work in Hertfordshire in October 2001, first in Bushey, then expanding to Watford, Borehamwood, Hemel Hempstead, Stevenage and most recently Hertford.

“In 2001, a need was identified to continue providing inclusive theatre opportunities in Hertsmere, after the local council and Chickenshed Theatre Company ran a pilot project,” added Caroline.

“As these activities thrived, other areas of Hertfordshire were identified as needing a similar provision.

“We have recently launched Inclusion Training in the workplace which uses the arts to support businesses to implement inclusion within their workplaces. We aim to be the county’s leading organisation focusing on inclusion.

“We are always looking to expand our pool of talented freelance arts facilitators, as well as our volunteers.”

Penman Sedgwick LLP – Solicitors

A town centre law firm with a long history of providing legal services in Watford… so long, that they are fast approaching their second centenary! (See the next page for more information.)

Penman Sedgwick is a regular contributor to Inspire magazine, via their Legal Property Experts column. In addition to providing legal services for those looking for help with commercial or residential property matters, the firm delivers a wide range of private client legal services such as drafting wills, obtaining grant of probate, administration of estates, and powers of attorney, as well as providing legal advice and support in respect of family law matters, employment law (acting for both employees and employers), private criminal defence work and a broad range of litigation and dispute resolution services.

See their website for more information: www.penmansedgwick.com

INSPIRE 17 SPOTLIGHT FOCUS - WATFORD

Caroline Stevens LV switchboard for a Tier 4 Data Centre Herts Inclusive Theatre Arts charity HIT aims to improve the wellbeing of people, particularly children and young people and those who are disadvantaged or disabled, by using the arts to build confidence and develop skills in an inclusive, fun, creative space.

Centuries of (Legal) Services in Watford: Our Story

There cannot be many (any?) other firms in Watford that can trace their history back quite as far as we can…

Penman Sedgwick LLP can trace its roots back to 1836 when John Sedgwick founded the firm which was variously known over the years as Sedgwick Turner, Sedgwick Turner & Walker, Sedgwick Turner & Oddie, and then Sedgwick Turner Sworder & Wilson for almost 100 years until 1985 when its name reverted to Sedgwick Turner. In 1996 the firm merged with Kelly Nichols & Blayney – another Watford firm with a long-established presence in the town - to become Sedgwick Kelly. Many will remember that for around 100 years the firm occupied the distinctive listed building in the centre of town – Watford Place, on King Street – originally built as a ’gentleman’s residence’.

e: cmiller@penmansedgwick.com

Sedgwick Kelly merged with Penman Johnson 10 years ago in 2013 – a firm which itself had a long-held history of providing legal services in the town (and further afield), having been established over 100 years previously (in 1912) by Frank Penman. Whilst it was originally based in Holborn, the firm moved to Watford in the 1920’s and subsequently became known as Penman Johnson & Ewins, until the mid-1980’s when the firm shortened its name to Penman Johnson. The firm first took up occupation of offices near the Palace Theatre before relocating over 40 years ago to the offices it still occupies today on George Street.

The firm has acquired a number of smaller local firms over the years, including names that may be familiar to some such as Wallington Fabian & White, Graham White & Co. (Watford), Graham Spittle & Co and Jeffrey Doctors & Marchant.

The current partners of the firm include two who are marking 30 years with the firm this year (Jacqueline Alderton and Caroline Kernanec) and another who has just marked 20 years with the firm (Claire Miller).

t: 01923 225212 www.penmansedgwick.com

5 George Street, Watford, Herts WD18 0SQ

We are proud of our long history and our strong reputation for providing legal services to generations of families and businesses in the town, its surrounding areas, and beyond.

We look forward to taking the business into its third century!

you are looking for legal advice, we can help.

Problem Solved

18 INSPIRE

If

SPOTLIGHT FOCUS - WATFORD

Claire Miller - Partner

How is that working out for you?

In the quest to motivate and manage their staff, many business owners and senior managers find themselves trapped in a cycle of constantly solving their team’s problems. The pervasive “managing (or dumping) upward” culture not only consumes precious time but also severely hampers company growth. But how did they end up in this predicament? Often, it stems from an “open-door mentality” where team members seek immediate answers from their manager instead of developing their own problem-solving skills. When managers consistently provide quick solutions (“well, I know the answer, it is quicker for me to do it myself, and I am more likely to be right”), team members become even more dependent, eroding their decision-making abilities.

OUR ADVICE CHANGES LIVES

We provide free, independent and confidential advice on issues such as money worries, employment and housing concerns. We provide advice that changes lives and helps people get back on their feet.

Maxine Bromyard, new CEO of Citizens Advice East Herts invites you to get involved:

“We are an independent charity and have to raise approximately £300,000 per year to run our free core advice service.

Our impact is felt across our local community. For every £1 invested in us, we add £27.77 in public value, benefit our clients by £10.54 and save local government £4.06.

We are forward thinking, innovative and strive to provide value for money. We want to work with Hertfordshire businesses who like the idea of supporting those that most need help in their local community. We’d love to talk to you about how we can help your business achieve its CSR and social value goals, whether it’s through pro bono work, a donation or your staff’s volunteer time.”

• £50 could pay for a laptop stand and headphones to equip a volunteer.

• £200 could pay for a phoneline providing people with access to free and confidential advice.

• £500 could help set up a new volunteer with a laptop so we can help more people.

• £1,900 could help pay for a new volunteer to be trained and for an existing volunteer to get top-up training.

• 3 hours of communications volunteer time could help us extend our social media reach.

• 4 hours volunteering with our community team combats social exclusion and loneliness.

For more information: visit citizensadviceeastherts.org.uk or contact Maxine Bromyard on 01920 454893 or bromyardm@citizensadviceeastherts.org.uk

This reinforcing behaviour creates a team less capable of autonomy, with the manager becoming indispensable to daily operations. While some may relish this sense of importance, it’s hardly a sustainable situation for a growing company.

The solution is refreshingly straightforward. Managers must embrace a coaching approach to communication with their teams. Coaching is a process that involves questioning, guidance, and accountability within a collaborative and goal-oriented environment.

Implementing coaching frameworks

like the GROW Model is both simple and efficient. GROW stands for Goal, Reality, Options, and Way Forward. By working together with their teams to answer each question, managers empower their employees to unlock their potential, enhance performance, and achieve specific objectives. Trust and respect between managers and their teams flourish, creating a more positive and productive working atmosphere.

Not only does this coaching approach cultivate a thriving work environment, but it also lays the groundwork for business scalability. If you aspire to grow your company while currently feeling stretched, imagine an increasing number of people knocking on your door seeking answers. Adopting a coaching management style empowers your team to become selfreliant problem-solvers, paving the way for sustainable growth and success.

BOOK OFFER for Herts Chamber Members

If you are a business owner or part of the senior leadership team and would like to grow your company:

Step 1 Think about the area of your business that you need to improve the most. There is a book for every situation.

Step 2 Send me a text (07764 579 101) briefly outlining your challenge and I will recommend a book to read.

Step 3 I will send you your chosen book free of charge

Step 4 Commit to reading the book and then message me with:

• Your top 3 learnings

• How you have implemented your new knowledge

• What results have been delivered or are expected

101 https://actioncoach.co.uk/martin-purvis/ linkedin.com/in/martinpurvis

Springwell Business Coaching Limited Suite 8, Brewmaster House, The Maltings, St Albans AL1 3HT

INSPIRE 19 SPONSORED FEATURE

“MY DOOR IS ALWAYS OPEN.”

martinpurvis@actioncoach.com +44

Contact me at:

(0) 7764 579

HOLLYWOOD comes to Hertfordshire

By Lucy Gravatt, Director of Partnerships & Communications, Hertfordshire LEP

In the third in our series looking at the key growth sectors that make up Hertfordshire’s economy, we focus on film and TV. With multi-billion pound investment and thousands of jobs in the pipeline, Hertfordshire’s contribution to the global film and TV industry has led to the county being dubbed ‘the new Hollywood’.

Hertfordshire sits at the epicentre of UK film and TV production. There are currently 13 major film studios around the capital, with all but two either in south west Herts or west of London. This provides a total of 1,629,000 sq. ft. of studio space and 110 sound stages, 54 of which are larger than 10,000 sq. ft.

INSPIRE

Could your business use a £1,000 prize to help it grow?

Dacorum’s Den 2023

Do you have a great business idea? Do you need funds to help your business grow? Do you have less than 10 employees? Is your annual turnover less than £500,000? Are you based in Dacorum?

Budding entrepreneurs in Dacorum are to be given the chance to get a head start in business with a chance to win up to £1,000 grant funding from Dacorum’s Den.

Dacorum’s Den is the local version of the popular TV show Dragon’s Den and sponsored by local businesses. Now in its tenth year, Dacorum’s Den has awarded over £90,000 to 70 Dacorum businesses and has created additional jobs within the borough.

Find out more at www.dacorum.gov.uk/dacorumsden (scan the QR code) or contact business@dacorum.gov.uk.

Terms and conditions and eligibility criteria apply, see website.

Applications are now open

Applications close - Friday 1st September 2023.

Grant Fund Sponsors

Support Package Suppliers

Upcoming Events

With our members and benefit partners we have designed our events programme to cover a variety of topics:

Corporate Golf Day

Calling all golfers!

This yearly, exclusive members-only golfing event, is taking place on Tuesday 11th July 2023 at Moor Park Golf Club, Rickmansworth, one of the most prestigious, premier golf clubs in Hertfordshire, and the event is sponsored by our Diamond Club partner, CAE Technology Services, together with KGK Genix.

Come along with colleagues and clients and enjoy:

• Breakfast on arrival

• 18 holes (Four-ball format)

• Refreshments and a three-course lunch

Please note, places for the event are limited, so book now to secure your place!

Tuesday 11th July 2023

08:00 – 15:00

Moor Park Golf Club, Rickmansworth

Member: £150.00 + VAT

July Chamber Lunch

Join us at this monthly lunch, taking place on Thursday 13th July 2023 at the Spotlight Theatre, Hoddesdon.

Come along to this event for a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with new potential clients.

Communication really is everything. So, at this Chamber lunch, Strand PR’s Managing Director will discuss the current challenges faced by our county’s businesses and provide practical, implementable solutions for you to take away.

Thursday 13th July 2023

11:45 – 14:15,

Spotlight Theatre, Hoddesdon

Member: £45.00 + VAT

Non Member: £55.00 + VAT

We are excited to have Laura Pearce, Managing Director at Strand PR, as our guest speaker at this event who will be discussing how SMEs can leverage PR and marketing to address the everchanging business landscape and adaptability required to flourish.

If leveraged correctly, marketing and PR can be the lifeblood of your organisation.

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CHAMBER EVENTS

The King’s Awards for Enterprise: A Workshop

The King’s Awards for Enterprise 2023 were launched in May this year. These highly prestigious awards for outstanding achievement by UK businesses, are given in recognition for:

• Innovation

• International Trade

• Sustainable Development

• Promoting Opportunity through Social Mobility Hertfordshire Chamber of Commerce is working with HM Lord-Lieutenant of Hertfordshire, Robert Voss CBE CStJ, to promote the importance of these awards and encourage businesses within Hertfordshire to submit entries.

If you are considering entering your business, and would like some help with how to enter, or perhaps have started your entry but are finding it difficult to complete, come along to this free to attend workshop, to find out what makes a winning entry and receive advice & guidance.

Tuesday 18th July 2023

10:30 – 12:30

Brocket Hall, Welwyn

Member: FREE

Non Member: FREE

Virtual Networking Opportunity

Join us on Wednesday 26th July at 11am and enjoy the powers of networking, providing the chance to meet with a variety of different business people in an informal atmosphere, to listen and share experiences whilst working remotely.

Each participant will be given the opportunity to introduce themselves and their business.

N.B. Any non-member attending this meeting who subsequently signs up for Chamber membership within one week (i.e. by 03/08/2023) will receive a full refund of the cost of attending this webinar.

Wednesday 26th July 2023 11:00 – 12:00

Via Zoom

Member: FREE

Non Member: £15.00 + VAT

INSPIRE 25 For more information on any event: 01707 502180 bookings@hertschamber.com or www.hertschamber.com CHAMBER EVENTS

Events

Sales For Non-Sales

Join us on Tuesday 8th August, from 08:30am-10:30am, at the Riding School, Hatfield Park, for an exclusive members only sales training event.

This event is for Business Owners and Entrepreneurs who have a responsibility for attracting new clients and need to increase their success. This short course delivered by Ray Wheeler, Sales Leader, Sales Geek Central And North Hertfordshire Ltd, will help give you some modern sales tips and skills.

With a little sales psychology behind the buying process, Ray will share some effective ways to start the sales process and build rapport. From how to make a great first impression and simple techniques to ensure you don’t miss out on selling opportunities.

Export Documentation: A Practical Guide

This online, British Chambers of Commerce (BCC) accredited course looks at export documents and explains why documents are needed and the key content that should be used with each specific one.

The content includes:

• Why are documents required to export goods?

• Export documents for trade with the EU

• Standard Export documents

- Invoices

- Packing List

- Transport Documents

• Essential pieces of information required on a commercial invoice.

• What are preference documents?

• What is the function of preference documents?

• Origin statements explained for export documents

• Why would you be asked to provide a health certificate?

• What is a certificate of free sale used for?

• The difference between a non-preference origin and a preference origin

• The importance of keeping a full audit trail of documents for each export

Friday 11th August 2023

09:30 – 12:30

Via Zoom

Member: £350.00 + VAT

Non Member: £400.00 + VAT

Tuesday 8th August 2023 08:30 – 10:30

The Riding School, Hatfield Park, Hatfield

Member: FREE

26 INSPIRE Upcoming

CHAMBER

EVENTS

Twilight Networking with Herts Chamber

On Tuesday 15th August, from 17:00 - 19:00, we are holding a face to face networking event at Knebworth Golf Club.

Take the opportunity to enjoy a delicious BBQ and refreshments, followed by a networking opportunity, providing the chance to meet with a variety of different business people in an informal atmosphere, to participate and share experiences.

Tuesday 15th August 2023

17:00 – 19:00

Knebworth Golf Club, Knebworth

Member: £20.00 + VAT

Non Member: £25.00 + VAT

Mastering the Cyber Landscape: Empowering Employees with Security

During this breakfast taking place on Thursday 17th August from 08:30 - 10:30, sponsored by Redsquid, they aim to equip you with the knowledge, tools and strategies necessary to navigate the complex cyber landscape effectively. By empowering employees with security awareness, businesses can create a united front against potential cyber threats and safeguard their valuable digital assets.

During the morning you will hear from renowned industry experts, thought leaders and Redsquid’s

own cyber security specialists who will share their expertise through engaging presentations and interactive workshops. Participants will have the opportunity to learn about the latest trends in cyber threats, understand common attack vectors, and gain insights into emerging security technologies.

The agenda covers a wide range of topics, including phishing attacks, ransomware, social engineering, data breaches, and the importance of secure password management.

This event is for local businesses who wants to strengthen their security posture and safeguard their assets.

Thursday 17th August 2023

08:30 – 10:30

Dyrham Park Golf and Country Club, Barnet

Member: £20.00 + VAT

Non Member: £25.00 + VAT

INSPIRE 27 For more information on any event: 01707 502180 bookings@hertschamber.com or www.hertschamber.com CHAMBER EVENTS

Silver Membership Package

The Silver Membership is our standard package, ideal for SME’s and exporters.

Price Per Annum £390.00 + VAT (£50.00 + VAT Joining Fee)

Protection and peace of mind with Quest

Giving you unlimited access to over 750 downloadable documents as well as an advice line where you can speak to experienced advisors 24/7.

• Chamber HR

• Chamber Legal

• Chamber Tax & VAT

• Chamber Health and Safety

Legal Expenses Insurance

In total over £1,000,000 worth of legal cover for unexpected legal fees such as employment tribunals, disputes with landlords, jury service plus much more. Includes unlimited access to a dedicated advice line through Quest.

Discounted Events Tickets

Receive a total of two vouchers to attend a breakfast or lunch of your choice free of charge (equivalent to £45 +VAT)

Chamber Primary Health Plan

Westfield Health offers four levels of cover to choose from, you can offer your employees Money Back on optical, dental, chiropody, therapy treatments and consultations. Along with access to scanning services, DoctorLine, Best Doctors, the 24 hour advice line; including up to 6 face-to-face counselling sessions.

Chamber Export Services

Benefit from a 50% discount on Export Certification fees. Our dedicated Export Team will provide you with free advice and support.

Members Directory

Receive a copy of our members directory as it stands, which includes company names, phone numbers and website addresses.

Raise

your Profile

Think of the Chamber as your main social media outlet. Share your news through our 23,000+ strong followers and upload your news, blogs and events to the Chamber website. www.hertschamber.com

Tag us on: Instagram @herts_chamber Facebook @Hertschamber Twitter @HertsChamber LinkedIn @Hertfordshire Chamber of Commerce for a share, and add your company posts to our exclusive Members Only LinkedIn Group

Gold Membership Package

Price Per Annum £625.00 + VAT (£50.00 + VAT Joining Fee)

Business Breakdown cover with the AA

With 10 levels of cover to choose from, Chamber members can purchase Fleet assist from the AA with recovery and breakdown packages for company vehicles at discounted rates.

There are a variety of levels of services offered within the AA’s Business Breakdown cover including:

• Roadside Repair or Recovery

• Relay and Relay Plus

• Home Start

• Accident Management

AXA Health

Support your team with flexible business healthcare cover that’s built around their needs, and benefit from:

• Speedy access to eligible treatment

• Up to 50% off your Chamber Membership for up to 3 years

• Free Employee Assistance Programme (EAP) for all employees Inspire Magazine

Submit your news to the marketing team for the chance to have it featured in our bi-monthly magazine (at the Chambers discretion) and receive a copy of our bi-monthly magazine.

Discounted Events Tickets

Receive a total of three vouchers to attend a breakfast or lunch of your choice free of charge (equivalent to £45 + VAT).

Raise your Profile

Think of the Chamber as your main social media outlet. Share your news through our 23,000+ strong followers and upload your news, blogs and events to the Chamber website. Please visit our website for a full list of benefits www.hertschamber.com.

Tag us on: Instagram @herts_chamber Facebook @Hertschamber Twitter @ HertsChamber LinkedIn @Hertfordshire Chamber of Commerce for a share, and add your company posts to our exclusive Members Only LinkedIn Group.

28 INSPIRE MEMNBERSHIP

FOCUS

The Gold Membership includes everything in the Bronze and Silver packages, plus even more benefits. This level of membership is ideal for SME’s and larger businesses who want extra support.

The Hertfordshire Chamber of Commerce celebrate two employees reaching a decade of service!

Recently two Chamber employees, Amy and Sue, have reached their decade milestone with the Chamber!

changed significantly, especially with the changeover of CEO 4 years ago and the ever-evolving CRM as well as the huge amount of growth in membership.

Amy, has supported the Chamber in different roles including Membership Support Officer, working on the Peer Networks project during lockdown and being a real advocate to the Membership team throughout her 10 years making her a real asset to the team.

Sue supports our CEO, members and team across her accountsbased role and her eagle eye for detail and commitment to the business is second to none.

Since working at the Chamber both Sue and Amy agreed that it has

Amy, although office based and supporting members, also attends events and when asked which was her favourite event over the years Amy answered, “The Inspiring Hertfordshire Awards.” Seeing them grow from the Porsche Garage in Hatfield to St Albans Cathedral and now at the amazing Warner Bros Studios. It is always a pleasure to celebrate with our Chamber members when they win awards on the evening.’

Amy and Sue were both asked what their favourite thing about working at the Chamber was, the common answer was working with an amazing team. Amy added “another one of my favourite things is meeting new people

and learning about business in Hertfordshire. One of my highlights was being asked to present at the British Chambers of Commerce (BCC) to some of our International Chambers about our membership offering and how we recruit members.”

Sue and Amy are both invaluable to the Herts Chamber team and are

cherished by all. Herts Chamber would like to say a big thank you for all their dedication, commitment, and hard work over the years.

Both Sue and Amy are looking forward to continuing to support the Chamber and the county. No day is ever the same and they are looking forward to what the next Chapter brings.

Massive Achievement for Herts Chamber

Customer Relations Executive, Paige!

We are delighted to congratulate Paige, Customer Relations Executive at Herts Chamber on recently passing her exams in Certificate of Origin Procedures and EUR1 Certificates.

Paige will be assisting Frances and John in our Export Department to assist Hertfordshire businesses export across Europe and the world.

This is a massive achievement, and the Chamber team are delighted with her progress and growth. Paige had only been training for around 3 weeks when she took her first assessment which was the Certificate of Origin assessment, she then had a further three weeks before completing her EUR1 assessment.

This was a very impressive timescale considering Paige was training alongside her

usual workload within the Membership team. During Paige’s learning period, she had a lot of hands-on training lead by Herts Chamber export expert Frances Harris, who helped her gain work experience in the export field.

When Paige was asked about her training and exam experience, she said “It was challenging at times trying to learn it all so quickly but once I knew what I was doing it was enjoyable and I find it very interesting. I am not sure where this will lead me or what I am looking to do with this in the future however I am looking forward to working with Frances and John to help our members with their export documentation needs.”

INSPIRE 29 CHAMBER NEWS

Hertfordshire Zero Carbon Conference 2023

Date: 06/10/2023

Time: 09.00 – 15.45

Venue: Rothamsted Conference Centre, Harpenden

Members: £121.50 + VAT (Early bird rate ending on 4th September)

Non-members: £150 + VAT

We are excited to be holding our Hertfordshire Zero Carbon Conference, sponsored by Hatfield Park and RO (Group) Trading Limited, taking place on 6th October at Rothamsted Conference Centre, Harpenden.

Bringing together businesses from across the county, the event will provide guidance on how we can take a more practical approach to sustainability to achieve targets and deliver significant impact locally as well as nationally.

Key Note Speakers

We are delighted to be joined by Lucy Siegle, one of our keynote speakers at this event.

Lucy is a UK based journalist and broadcaster and opinion leader who specialises in climate and nature coverage. She is passionate about taking climate and nature stories outside of the climate bubble.

As a reporter and presenter on one of the UK’s most longstanding and most watched TV shows, BBC1’s The One Show, she has

taken the problem of single use plastic and wider eco issues to millions of homes in a way that is relatable and relevant, and recently introduced COP26 to one of the UK’s largest daily audiences. Currently on the judging panel for BBC Bitesize Regenerators, which is finding the next generation of environmental champions.

We will also be joined by our second keynote speaker, Steve Malkin, Founder and CEO of Planet Mark.

Planet Mark is a sustainability certification that recognises continuous improvement, encourages action and builds an empowered community of like-minded individuals who make a world of difference.

Steve created and launched the Planet Mark to work with organisations to positively transform society, the environment and economy to create a brighter, more sustainable future for us and our planet. Over 99% of Planet Mark members achieve year on year carbon reductions.

Planet Mark was recently awarded official partner status in the UN backed Race to Zero campaign and is helping organisations to set credible net zero carbon targets with plans to achieve them.

Our conference programme will also include:

• Keynote speakers

• A choice of breakout sessions

• A panel discussion and Q&A session

• An exhibition

• Breakfast, lunch, and refreshments

• Networking opportunities

Herts Go Green and grow, all-member initiative.

On the first Monday of each month a group of likeminded, Herts Chamber members join together to have a zoom call about their pledge to Net Zero as well as other topics such as sustainability and climate change.

This Herts Chamber initiative has rapidly grown and is an all-inclusive but members exclusive tool to help businesses on their way to Net Zero. With a great selection of knowledgeable guest speakers and a variety of keen members, the Herts Go Green and Grow group all help each other to answer any

questions and reach their Net Zero targets. Together we can make a difference and help Hertfordshire and the world to become a much greener place!

If your business would like to pledge to Net Zero and join our Herts Go Green and Grow group, please get in touch with

the Herts Chamber at enquiries@hertschamber.com

* Please note you MUST be a Herts Chamber member to join this group, please go to the Herts Chamber website www. hertschamber.com to learn more about the Herts Chamber membership packages.

30 INSPIRE

HERTFORDSHIRE ZERO CARBON CONFERENCE

The Hertfordshire Chamber of Commerce are delighted on the progress of their

INSPIRE

Lucy Siegle Steve Malkin

Location, Location, Location

When it comes to Stevenage, the old adage of location, location, location has been key to growing a globally significant life sciences cluster. The recent EMEA Life Sciences Cluster Outlook 2023 identified Stevenage as a renowned hub for life sciences activity, on a par with other established European clusters with a world-leading specialism in cell and gene therapy.

The campus at Gunnels Wood Road hosts one of GSK’s two main global research and development facilities, the Cell and Gene Therapy Catapult Manufacturing Centre and Stevenage Bioscience Catalyst, a leading UK location for start-ups and established companies to develop and commercialise cutting edge therapeutics. This co-location of R&D and manufacturing facilities is unique within the Golden Research Triangle of Oxford-Cambridge-London.

32 INSPIRE

Stevenage is rapidly establishing itself on the global map for cell and gene clustering excellence, with Stevenage Bioscience Catalyst at its heart.

inspires Hertfordshire businesses

back in February 2023, we were delighted to learn our application was successful to join the Entrepreneur Foundation, as we knew in order to maximise the businesses potential and cement the TOTFest brand as a household name we needed to alter our way of thinking from a reactive to proactive approach, creating a long term strategic business model.

Just a few months into the 2-year long programme, we have already had the opportunity to access valuable mentoring, giving us an opportunity to zoom out and think more strategically, as well as attend key courses in topics such as finance and business law. The network within Herts Chamber is a powerful one, and we look forward to maximising this over the coming months.

We are Kerrie & Maddy, friends first, and on maternity leave together in 2016, we found ourselves frustrated by the lack of dedicated baby and toddler activities running at the weekends which we could attend with our respective families.

Although we saw an abundance of playgroups and local baby classes midweek, this exasperated our frustrations that parents returning to full time work, or those wishing to spend time together attending activities with both parents, had nowhere to go.

We began by hosting small, localised events in community centres in and around North Hertfordshire, our mission was and still remains to create opportunities for families with very young children to connect and make special memories together. Realising a gap in the market and with

these events quickly gaining momentum, often selling out within a few days we then launched our first under 5’s Festival in 2018, at The Hitchin Priory, Hertfordshire.

TOTFest® is now a multi-award-winning all-inclusive festival catering entirely for under 5’s. Gaining considerable momentum since our first festival in 2018, we now welcome over 19,000 visitors spanning across four counties in the UK every summer. A kid’s festival with a BIG difference, TOTFest is an entirely immersive event focused on igniting babies, toddlers and pre-schoolers imaginations.

The festival is unique in both demographic and its concept, making it quickly take the number one spot as the largest under 5’s festival in the UK.

Although we had seen organic success to date, the business had quickly reached a position where it was gaining momentum we were struggling to keep up with, so

Looking to the future, we want to continue to reach more families across the UK and build a lifestyle brand that is widely recognised within the under 5’s market. TOTFest is a business built largely on reputation, with word of mouth being the biggest factor in our rapid expansion, and with 90% of our sales generation coming from social media platforms, we have now implemented a focussed, clear and consistent customer led authentic marketing plan, allowing us to be more strategic in our growth, something we hadn’t considered before joining the Entrepreneur Foundation.

TOTFest was created for children by parents, and as we have travelled through the last few years, growing and evolving, our passion for creating a safe, meaningful space for families with very young children to switch off and spend time together remains just as strong. But alongside our passion and determination we now have the opportunity to finesse the formula, creating a sustainable, successful business with the Entrepreneur Foundations support.

34 INSPIRE ENTREPRENEUR

FOUNDATION

ENTREPRENEUR FOUNDATION

Pink Bear Events is an immersive & imaginative event management company dedicated to creating unforgettable events for families with children under 5 years old.

Magistrates’ employer recognition scheme

A magistrates’ employer recognition scheme has recently been launched by Luke Rigg, Lead Diversity and Community Relations Magistrate for England and Wales.

The new scheme commenced in Hertfordshire and Bedfordshire in March. The initiative is facilitated by the two counties’ Chambers of Commerce and is supported by the Lord Lieutenants and local Benches.

The scheme encourages employers to support the role and work of magistrates and offers a tiering system for employers depending on the level of assistance they provide. This includes pledging to encourage new magistrates and to promote

the role, provide additional paid leave days, and even implement formal policies.

If successful, the intention is to roll out the system more widely to cover other counties across England and Wales. It is hoped that encouraging employers to support the magistrate role would support the ongoing recruitment drive.

Sharing his thoughts on the initiative, Luke said: “I’m very excited to launch this new magistrates’ employer recognition scheme in England and Wales. The scheme will rightly reward employers

Hertfordshire County Council have recently been awarded silver status in the Magistrates Employer Recognition Scheme, here is what Owen Mapley, Chief Executive at Hertfordshire County Council had to say about it:

Magistrates play a crucial role in the justice system and having supportive employers who help colleagues balance their work with the responsibilities of serving their community as a Magistrate is invaluable. At Herts County Council we are delighted to secure this recognition and encourage all local employers to consider what they can do to encourage and support colleagues who may wish to be a Magistrate.

that commit to support magistrates in a variety of ways. It is really important that we improve the diversity of magistrates – including recruiting and retaining more employed magistrates – and this scheme will help deliver that objective in Bedfordshire and Hertfordshire. If the pilot is successful, we hope to explore ways of rolling it out nationwide.”

Any employer in Hertfordshire and Bedfordshire can nominate themselves for an award.

For more information, please visit: www.hertschamber.com/mers

MAGISTRATES SCHEME

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LSIP Update Introducing Phase Two

The Hertfordshire Chamber of Commerce was awarded the governmentfunded program LSIP, Local Skills Improvement Plan in 2022. LSIP is designed to bring together businesses and education providers to discuss the skills needed now and for the future. Organisations, particularly SMEs, will be given a much stronger voice in local skills planning with colleges, universities, and other training providers.

Herts Chamber contacted over 5,000 SME’s together with a further 40,000 business identified by the 10 Hertfordshire Boroughs to complete an LSIP survey – a total of 73% of the registered Herts business community, ensuring we had a significant sample of data within the county to tackle the issue of the skills shortages in Herts.

The survey was a huge success and had over 550 responses, which greatly helped the process giving a range of different opinions and views on the skills shortages.

The Herts Chamber also held a prize draw initiative, whereby every time someone completed the LSIP survey they were entered into a prize draw to win a full-page editorial which is worth £1000!

A series of LSIP focus groups, planned and lead by the Herts Chamber, took place in February. These covered the chosen priority sectors identified such as; Hospitality & Tourism, Life Sciences & Creative Industries. The aim of the groups was to discuss the skills shortages

within each sector. At the focus groups, the Chamber had sector panels which included business professionals to help start the discussions around the skills gaps. Everyone in attendance was given the opportunity to voice their concerns and opinions within their sectors and to suggest solutions to the problems.

The LSIP results will be released in July, once approved by the Department for Education, but with LSIP Phase Two being implemented shortly, we would like to share a few of the statistics from the report:

• The LSIP survey results showed that ALL sectors were aware of the pressing need for essential skills in their industry with, as expected, a wide range of skills gaps.

• Responders revealed that 74% of employers were prepared to invest in skills.

• 70% of respondents are likely to engage with an external training provider to upskill staff in the next 12 months.

• 86% of employers are likely to upskill staff in the next year.

• On average, across all 10 priority sectors, 71% of companies were looking to employ in the coming year.

• 38% of businesses had no contact with any skills providers.

• Almost 50% of employers were considering offering apprenticeships in the near future.

The Hertfordshire Chamber of Commerce would like to thank everyone who was involved in the first phase of LSIP including the sector panellists, FE colleges, training providers, SME’s, everyone who attended the focus groups and completed the survey. Phase two is just around the corner. Do look out for opportunities to become involved, your voice is Important and needed!

If you would like to learn more about LSIP or would like to shape the county’s future growth, please go to the LSIP page on the Herts Chamber website www.hertschamber.com/lsip

36 INSPIRE SKILLS

The Herts Chamber received some amazing feedback, here is what a few of those involved in phase one of LSIP had to say about the focus groups:

Hertfordshire employers maximise apprenticeships to help fill key skills gap, boost employee motivation by investing in their development, and to improve retention. Join the hundreds of employers tapping into their levy, or levy transfer to upskill your leaders – for both existing staff and new recruits: University of Hertfordshire’s Senior Leader Apprenticeship programme welcomes new learners twice a year – September and March – for a 29 month long part-time programme, enjoying award-winning teaching and excellent facilities from our campus in Hatfield. Our Senior Leaders can top up to an MBA or a Masters in Strategic Leadership too – for free!

To find out more about the transformative Senior Leader programme, or how you can benefit from apprenticeship funding to enhance your leaders skills, visit https://www.herts.ac.uk/enterprise-zone/talent/apprenticeships or contact Senior Leader Programme Leader Becky Jones r.1.jones@herts.ac.uk

By University of Hertfordshire

INSPIRE 37 ❜❜ ❛❛

SKILLS

Over £4,500 was raised for Helping Herts, the official charity of the Stort Valley Rotary Club, who support 12 children and young people’s charities across Hertfordshire to help them improve the lives of the children and families they support. The £4,500 was made up of 100% of ticket sales, proceeds from the raffle, match funding from Helping Herts and sponsorship from the Raymond James Investment Services.

The sell-out audience of 100 guests were treated to a catwalk show, a glass of prosecco and an opportunity to get style and beauty advice.

Rebecca Sawyer, owner of Hitchin’s Brick Lane, provided a stunning selection of clothing, modelled by friends and family who strutted their stuff on the catwalk. All the clothing was preloved, featuring high street brands as well as designer labels.

During the evening guests had the opportunity to browse the rails and purchase second hand clothing from Hitchin’s Brick Lane, Keech charity shop and independent style advisor Marika

Pre-Loved fashion show raises £4,500 for children’s charities in Herts

Drakakis-Short, who is well known locally for her sample sale events. House of Colour were on hand to help guests learn what colours suit them, and Lisa Harmer had a Tropics stand offering skin care and beauty products and advice.

Behind the scenes, hairdresser Zoe Davison from More Feel-Good Days and students from North Herts College helped with hair and make up for the models, and new start-up Blank Space Event styled the venue and created a foliage archway, which provided a stunning setting for the show.

The evening concluded with a raffle with prizes generously donated from local businesses including Vinegar Hill, Culture Trend, and Standon Calling, as well as gifts and vouchers from exhibitors on the night.

Rebecca Sawyer from Hitchin’s Brick Lane said: “It was an amazing event to be a part of. Getting to show off our wonderful collection of preloved clothing to help a great charity was such a joy and I can’t thank everyone involved in the catwalk enough”.

The event was sponsored by Raymond James Investment Services in Hitchin who are big

supporters of the local community in Hitchin and jumped at the chance to get involved.

Faye Silver, Wealth Manager and Branch Principal said: “‘It was an honour to sponsor this event, Helping Herts do an incredible job in supporting so many charities in Hertfordshire. Congratulations to everyone involved with the evening, it was a great success’.

Sarah Clancy, Digital Marketing Lead at Helping Herts, spoke at the event about how the money raised was going directly to children’s charities. She said: “The night was such a success; the atmosphere was amazing! We are so grateful to Rebecca for putting on such an incredible catwalk show and for the generosity from the fabulous guests who bought raffle tickets, helping us raise money for Helping Herts. The money raised on the night will really make a difference to all the charities we support.”

The idea for the show came from Sioux Wilde, owner of Mint of Hertford, who hosted a similar show in November last year and has attracted interest from other pre-loved boutiques in Herts. Watch this space for the next one.

“Why should London have all the talent?” Keeping the Heart in Herts with our Grad Scheme

Tier 2 Consulting, a Stevenagebased Software Development company, have been keeping the Heart in Herts through their graduate program, recruiting local talent to deliver their services.

“We work closely with the University of Hertfordshire, and have an annual intake of Computer Science graduates, training them to become software developers – eventually becoming project and team leaders. This has been hugely successful, resulting in skilled, motivated, and loyal developers. Most graduates stay with us because of our fast-tracked progression and career development.” – Andy Kennedy, Managing Director, Tier 2 Consulting.

The Grad Scheme at Tier 2 includes an onboarding program of formal training, self-study,

and on-project experience. Three Uni of Herts alumni who began their careers at Tier 2 are Anthony, Maciej, and Hayden, who joined in 2018, ‘19, and 2020 respectively.

When Hayden first joined Tier 2, he started with a month of training, and then supported projects alongside another developer.

“Even though I spent three years studying concepts, there was still plenty for me to learn!” says Hayden.

Maciej adds, “Learning on the job is the best way. Tier 2 provides many opportunities for you to get hands on experience in multiple fields.”

Anthony says, “I would recommend working at Tier 2 to new graduates. I’ve learnt a lot in my roles here and have met some amazing people. My time has been (and is!) really enjoyable.”

Tier 2 continues to work closely with the University, from guest lecturing and attending graduate fairs; to taking part in the ‘Inclusive Futures Reciprocal Flash Mentoring’ scheme.

“Being based in Hertfordshire, we are proof that you do not need to join London businesses to work on exciting and challenging projects –we work with high-profile companies across a variety of sectors, including biotech, insurance, automotive, and the public sector.” – Andy Kennedy, Managing Director at Tier 2 Consulting.

38 INSPIRE

KEEPING THE HEART IN HERTFORDSHIRE

A catwalk show in aid of local charity Helping Herts was held recently at the Sun Hotel in Hitchin.

Dacorum Borough Council launches Dacorum’s Den 2023

Budding entrepreneurs have the chance to get a head start in business by pitching for up to a £1,000 grant from Dacorum’s Den.

The Dacorum Borough Council initiative, based on the popular TV series Dragon’s Den, is a grant giving initiative to help local small businesses develop and grow.

Now in its tenth year the scheme has seen more than £90,000 awarded to over 70 local businesses, creating additional jobs within the borough.

Dacorum’s Den is aimed at individuals and businesses who have:

• less than 10 employees and under £500,000 turnover

• have a great business idea

• are keen to expand their business in Dacorum

Sponsored by local businesses, applications are now open until Friday 1 September 2023. Shortlisted applicants will be invited to put their ideas before a panel of judges, led by The Rt Hon Sir Mike Penning MP, who will

hear their pitch and decide whether or not to award the grant.

The Rt Hon Sir Mike Penning MP for Hemel Hempstead said: “Dacorum’s Den is one of the highlights of my year. It is fascinating to meet new entrepreneurs and learn about their fledgling businesses. This year is the 10th anniversary, and I am very proud that it has been such a great success and enables larger corporations to support small local businesses. Many times, I have visited a local business that benefited from Dacorum’s Den when they first started up. This is just one of several innovative initiatives that Dacorum Borough Council offers to support local businesses to help them grow and thrive.”

Councillor Ron Tindall, Leader of Dacorum Borough Council said: “Dacorum’s Den is an excellent opportunity for anyone with a great business idea to get on the first step of the business ladder and bring their concept into reality. Funding can be a real barrier to business growth or for new start-ups to gain momentum,

so a cash injection can be the helping hand to unlocking future potential.”

This year’s sponsors are Sopra Steria, Epson, Abode Bed and Beeches Group, and winners will also receive free coaching from Action Coach and Hemel Hempstead Business Ambassadors membership.

Lucy Baker owner of Shaggy ‘n’ Chic dog groomers, who won a grant in 2022, said, “The funding Dacorum’s Den provided has been such a relief for me - there’s no way I could have bought the new dog bath without it. In turn, the new bath will dramatically reduce the electricity usage therefore saving me money in the long run - this is so important for us right now as the bills have increased by 500%! The whole Dacorum’s Den experience was invaluable to me - it gave me a much needed boost to keep going with my business and to always strive for more.”

For more information and to apply for Dacorum’s Den 2023 visit www.dacorum.gov.uk/dacorumsden

Hertfordshire County Council accredited as a Fostering Friendly Employer

Hertfordshire County Council was accredited as a Fostering Friendly Employer in January 2023. The accreditation, overseen by The Fostering Network, recognises employers who actively support fostering across their organisation, and in particular, foster carer and family and friend’s carers.

To gain accreditation, Hertfordshire County Council has implemented policies that provide practical support to employees who foster and guidance to those who wish to become an approved foster carers themselves.

Hertfordshire County Council offers a flexible working pattern that foster carers and those

going through the application process can apply for including accessing an additional maximum of five days extra paid leave for their fostering commitments. These involve meetings with social workers and other agencies, attending training, settling young people into their new home.

Following their own accreditation, Hertfordshire County Council is keen to support other

organisations across the county who would also like to become a Fostering Friendly Employer and are holding a one-hour on-line seminar with businesses in Hertfordshire on 24th July at 10 a.m. where you can find out more about the scheme.

For more information contact Chris O’Connor at chris.oconnor@hertfordshire.gov.uk

INSPIRE 39 KEEPING THE HEART IN HERTFORDSHIRE

The perfect county venue for all occasions

Boasting an award winning, Grade II listed, 16th Century, tithe barn, temple, rolling lawns and rose gardens, Micklefield Hall provides a picturesque back drop to any special occasion.

With a heated, solid oak floor, sophisticated lighting, air conditioning, dance floor and stage, the Great Barn is elegant and luxurious, crowned with a stunning vaulted ceiling which

Puddingstone Distillery

is framed by huge oak beams dating back to the 15th Century. Capacity for up to 200 guests, your own Event Manager, and exclusive caterers, Micklefield Hall is the perfect venue for your corporate away day, anniversary celebration, product launch, or Christmas party.

To find out more visit: www.micklefieldhall.com

Their Campfire Gin range has amassed over 30 international awards including winning the World’s Best Martini Challenge using Campfire London Dry Gin and the prestigious title of The Gin Guide’s Distillery of the Year 2021.

The name Campfire was influenced by memorable experiences sipping gin outdoors by open fires. As for Puddingstone, this is a rare geological feature found primarily in Hertfordshire and thought to have the ability to ward off evil spirits.

The outdoors defines the distillery ethos to create gins of an exceptional nature, mindful of community and environment. This is reflected in many facets of a business that from day one has adopted sustainable operating practices.

The original citrus, juniper forward Campfire London Dry Gin is complemented by a smooth, robust Navy Strength and complex Cask Aged Gin. Barrels for Campfire Cask Aged Gin are

selected for the soft vanilla notes they bring to the gin. Rounding up the quartet is Campfire Old Tom Gin. It was the last of the Campfire range to be developed and is based on the concept of what they would have created as a rural distillery back in the 17th century. Each Campfire Gin is delicious paired with tonic. They’re also an excellent choice for classic cocktails like Negroni, Mint Julep, Greyhound and more.

In addition to supplying Hertfordshire restaurants, pubs and independent retailers they also provide corporate gifting solutions for Christmas or special occasions.

Visit the distillery on a Friday or Saturday for a free gin tasting experience or book a tour or cocktail masterclasses and you’ll find a beautiful site where proudly displayed are Annie, Isabella and Amelia, the three working stills named after great female pioneers of the outdoors.

www.puddingstonedistillery.com

40 INSPIRE

VENUES

Nestled in the Hertfordshire countryside, just 25 miles from London, Micklefield Hall is a stunning country venue. Steeped in history and surrounded by manicured gardens, MICKLEFIELD HALL is an all-inclusive and exclusive venue.

In 2016 Ben and Kate Marston, opened the doors to Puddingstone Distillery, Hertfordshire’s first ever gin distillery, located in Tring.

Pendley Manor launch Rose Garden Grand Suite

With the stunning grounds and roaming peacocks, Pendley Manor is delighted to launch the new “Rose Garden Grand Suite” giving guests the opportunity to indulge in large-scale events, all in the middle of the peaceful forest glade in 35 acres of rural Hertfordshire.

Alongside the intimate and beautifully decorated event spaces within the Grand Manor, Pendley Manor’s new space was built to accommodate larger events. Situated adjacent to Pendley Manor’s Rose Garden, the Suite has been named such given the views from the windows are directed towards the gardens, the romantic steps into the woodlands and Grand Manor house in the background.

This stunning space is ideal for celebrating personal milestone events, fashion shows, gala dinners, launches and large-staged events. One of the largest venues in the UK, this luxurious space has excellent accessibility from main UK towns, available year-round. Accommodating from 150 to 500 guests, finished with a neutral wooden floor throughout, high ceilings, crystal chandeliers, and plenty of natural light, guests can execute their décor visions perfectly.

The Rose Garden Grand Suite provides a dream setting for weddings. Following the declaration of a couple saying, “I Do”, the detailed planning and appreciation of cultural

Charity committed to creating a sustainable future for the world’s oldest mechanised paper mill

The Apsley Paper Trail Trust is a registered charity committed to creating a sustainable future for the world’s oldest mechanised paper mill and the birthplace of paper’s industrial revolution.

Today, a dedicated team of staff and volunteers work to conserve and protect the Grade II listed buildings, historic water wheel, working paper machines, printing presses, artefacts and archives relating to the history of paper making. Paper is still made on one of the oldest working machines in the world by a team of heritage paper makers. This includes live seed paper and a range of bespoke papers for some of the country’s biggest brands.

In 1803 the first Fourdrinier Paper Machine was installed at Frogmore, which has been a corn and cloth mill for 1000 years and making paper by hand since 1774. This was a world changing invention which led to the communication and education revolutions of the 19th and 20th centuries.

Unfortunately, a major fire in January 2022 destroyed our museum, shop, café and education centre. Despite this tragedy, the Trust has developed an ambitious recovery plan, starting with converting the surviving historic buildings into a visitor centre, education and events space. The site of the former museum has become an outdoor education space and will be developed further into a dynamic eco-learning zone and nature reserve where the site’s biodiversity and unique chalk streams can be protected and celebrated.

imperatives from Pendley Manor’s dedicated events team means events and customs are taken care of as couples can focus on exchanging vows and simply celebrating.

According to General Manager Chetan Bhanot, “One common theme has been an influx of enquiries for celebratory events – receptions, award ceremonies, dinners, and even summer and Christmas parties. It is evident that people are ready to come together and celebrate. We are very excited to play host to superb functions in this spectacular new space, and what will bring a fresh new surround for people to come together and celebrate, inaugurate and so much more.”

The new visitor centre will open next year, in time for the 250th anniversary of paper making at Frogmore. Longer term, our goal is to become the leading example of an inclusive, accessible and sustainable eco-industrial heritage site. We will educate and inspire visitors to protect their planet, reduce, reuse and recycle, with paper at the heart of our story. From the place where paper production changed the world forever, we will step up to the challenge of saving it.

INSPIRE 41 VENUES

One of the biggest issues in our waste bin is the amount of edible food being thrown away.

50,000 tonnes a year of edible food is being chucked away in Hertfordshire, having a devastating effect on our carbon footprint. Collectively, we can reduce our carbon footprint by 88 million kg CO2, or the equivalent to taking 20,000 cars off the road.

By simply making the most of our food. You can give food waste the chop. It’s easy to follow the 4 steps to save. Visit www.wasteaware.org.uk/worthsaving to find out how to save money and save food. It’s all #WorthSaving.

The British Chambers of Commerce (BCC) officially awarded the biannual mark of high standards to the Chamber at the annual conference in London.

Briege said: “It is testament to the hard work of all the team that our accreditation has been renewed for another three years and I am proud that we remain the only accredited Chamber in the county.”

Chambers are assessed by an independent third party every three years against criteria relating to governance, resources and services. The Herts Chamber, which will be celebrating its centenary next year, has an unbroken record of accreditation.

“It defines the quality standards that we operate under, helping to identify and promote good practice. The standards provide assurance of the high quality and range of services that we can offer to businesses, which differentiates accredited Chambers from other business membership organisations.”

The conference, where Briege was filmed for TV news discussing the growth of businesses and the economy in the county, was attended by representatives from the UK’s 53 Chambers. The CEO was joined by colleagues Georgia Nicholls, Donna Schultz, Mary Sykes and John Woodruffe. Guests of the Chamber included Silvia Vitiello, partner, Moore Kingston Smith; Rachel Budge, Head of Mid Corporate Hertfordshire Barclays; Kate Asante, Director of Business Development and Engagement, University of Hertfordshire; and Richard Beazley MBE, DL.

“It is important for us to attend to ensure our members’ voices are being heard. The Director General, Shevaun Haviland, used the platform to urge the Government to put business front and centre of its plans to revive our economy.

“The themes discussed during the event - skills, green innovation, growth and trade – are all important for Hertfordshire businesses. It was interesting to hear how other Chambers are supporting their members and be able to share best practice.”

INSPIRE 43 BCC

Departing CEO Briege Leahy is ‘proud’ that the Hertfordshire Chamber of Commerce has again received accreditation from its governing body.

❜❜

❛❛It defines the quality standards that we operate under, helping to identify and promote good practice. The standards provide assurance of the high quality and range of services that we can offer to businesses, which differentiates accredited Chambers from other business membership organisations.

Rothamsted Manor is a beautiful Grade I listed manor house, set in the heart of the Rothamsted Estate in Harpenden Hertfordshire. Rothamsted Manor offers you the chance to make your next corporate meeting, training event, conference, private dinner or awards ceremony unique.

Set in its own gardens, this unique venue provides an outdoor space for reflective conversations and time to think, whilst also being perfectly suited for bringing teams and organisations together for special occasions

01582 938500

conferencing@rothamstedenterprises.com

www.rothamstedenterprises.com

A n e v e n t s v e n u e w i t h a d i f f e r e n c e

Rothamsted Enterprises, West Common, Harpenden, Hertfordshire, AL5 2JQ I m p r e s s y o u r d e l e g a t e s a t H a r p e n d e n ' s h i s t o r i c , h i d d e n g e m

DKI

Hertfordshire Growth Hub Can Help You

Not sure how Hertfordshire Growth Hub can help you and your businesses? Here are ten ways that you could benefit from the free services and support available. The Growth Hub can support you whether you are just thinking about starting up or whether you are an established business planning to grow or scale-up.

1. Access to Impartial and free Business Advice:

Our knowledgeable Advisory Team provide impartial and free business advice and guidance. Areas covered include your people, marketing and sales, finance, and operations.

2. Access to the right support at the right time

Our network is far-reaching with local, regional and national connections. We can make introductions to help you to access support via our partners in areas including research and development, innovation, internationalisation, skills development, sustainability, compliance and regulation.

3. Funding and Finance Guidance

We can work with you to help identify the most suitable funding and finance options available to your business for your needs.

4. Personal and Business Development Opportunities

Our extensive event and workshop programme offers short webinars for you to join live or watch on- demand as well as in-depth bespoke in-person workshops.

5. Help with Compliance and Regulatory Risk

Whether you are a start-up or established business we can help you navigate the complexities of regulations and compliance relating to your business sector.

7. Access to a Pool of Resources

We provide you with access to resources such as market information, business guides, templates and tools. Our Team is on hand to help you identify the most appropriate ones for your business and when required can support you with using tools such as GrantFinder.

8. Help to develop and refine your strategy

We work with you to develop a robust business plan and strategy, enabling you to set and achieve realistic growth targets.

9. Local Opportunities and Knowledge

Our experienced team has a deep understanding of the local business environment and can provide you with tailored support and advice that takes account of local factors, challenges and opportunities.

10. Assistance to improve your business efficiency

We provide guidance and information to help improve operational efficiency through the adoption of technology in your business and by improving energy efficiency through the introduction of sustainable practices. What our clients say:

“It’s not just the one-to-one coaching, which is really great, but whatever the particular problem is in my business at that moment in time, and over the years it’s been many different types of problems, there’s always been a solution, or help to find a solution available for it”.

Luke Desmond, CEO and Founder of Crisp Accountancy

The Growth Hubs Advisory Team is made up of two Business Information Advisors and three Growth Account Managers. Visit www.hertsgrowthhub.com/about/ meet-the-team/ to meet the team.

To find out more contact us via email at enquries@hertsgrowthhub.com or speak to one of our Business Information Advisers by calling us on 01707 952777 (9-5, Mon-Fri).

LIGHTING SOLUTIONS

Our focus is on the qualities of light that enable everyone to get the best out of their day, and then the best of out of their evenings too.

Using the latest technologies and innovations, our lighting solutions bring clarity, efficiency and style, and just the right mood, to any and all contexts.

We can fulfil the lighting requirements in a large construction project just as easily as supply bespoke lighting for a luxury residence.

INVEST IN YOUR FUTURE HIRE AN APPRENTICE

Hart Learning & Development are here to help you attract, retain and develop the best emerging talent in the market.

We specialise in providing apprenticeships to drive your business forward. Our expert teams work with you to identify the right training for the right people at the right stage in their career.

INSPIRE 45 10

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Litehouse

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delivers sophisticated lighting design

solutions in commercial, industrial and domestic settings across the UK.

We make light work of all your needs Call us: 01707 830 181 Email us: help@dkilitehouse.com www.dkilitehouse.com 20-22 Wenlock Road, London N22 5EL

National recognition for CEO focusing on local market

AStevenage CEO has been recognised by his peers as one of the most influential individuals in the credit industry.

Kevin Jones, of Omega Commercial Solutions, has been named on the annual Credit 500 index released by Credit Strategy magazine.

The list, which is based on external industry nominations as well as an internal review, “puts together exceptional individuals commanding immense influence across the credit and financial services sector”, say the organisers.

Kevin, now 68, has worked in the financial sector for more than 40 years. He said:

“I am proud to have been included on the Credit 500. I think if you have been doing things right, as you get older, the more people recognise your achievements.”

The accolade has come at a time when Omega is looking to reaffirm its local presence after seeing the business grow into a national name. With around 14,000 introducing partners across the advisory, mortgage broker and IFA networks, Omega has gained a reputation for being “a straight bat broker”.

“If there’s a problem, we’ll tell you. Unfortunately, not everyone in the industry works like that, but we have always played with a straight bat and people respect us for that. I believe we are one of the most professional and above all, honest brokers around.

“We’ve been very successful, but unless you’re in the industry, not many people know us locally. That’s why we joined the Herts Chamber, to give us more access to local people and businesses.

“We continue to work hard to provide a professional service to our introducing partners, but I also want us to have more direct clients on a local level. That’s how the business started over 30 years ago. Since the pandemic, the collective industry has lost a lot of that face-to-face human contact, Omega was built on personal relationships and I believe people appreciate that professional personal service.”

With access to around 200 lenders, and good local knowledge, Kevin believes clients will benefit from dealing directly with Omega in accessing commercial, business and property finance.

For more information about Omega, visit https://www.omegacs.org.

MP officially opens new premises for CSD Automation

CSD Automation were delighted to have Sir Oliver Heald MP officially open their new premises in Letchworth on Friday 28th April.

Sir Oliver attended the business breakfast hosted with the Hertfordshire Chamber of Commerce to celebrate the event. The event attendees enjoyed catering provided by Chamber member Marmite Fine Dining and the breakfast was photographed and recorded by Herts Chamber patron, Pearldrop Video Production.

CSD Managing Director, Chris Pykerman said, “We had a fantastic time and would like to thank everyone who attended; it was incredible to see so many representatives from brilliant businesses, all from our local area. We would also like to extend a special thank you to Donna Schultz and Georgia Nicholls from Hertfordshire Chamber of Commerce who did such a wonderful job of organising.

Our new premises have been refurbished to fit with our requirements of needing both office space for our in-house design and projects team, and a manufacturing facility for our specialist assembly and installation team. As CSD has expanded over the last two years, we have required a new, larger space to accommodate our growing team as well as provide the much-needed space for our projects in progress.”

From the new facility CSD will continue to design and build high quality, bespoke process equipment and bespoke industrial manipulators. These can help to maximise productivity in your manufacturing process as well as increase safety for your team and the quality of your product.

Please visit our websites www.csdautomation.co.uk and www.csdmanipulators.co.uk to find out more.

20th Anniversary for Local Architects

RDT Architects are celebrating their 20th Anniversary this year.

but, despite this, they have built a robust business and continue to grow.

RDT are celebrating with their team and clients this year with a series of events including a sponsored walk, Summer party and a trip to the new Battersea Power Station.

Chamber members RDT are award winning local commercial architects and have delivered educational, commercial, residential and care projects across the region over the last 20 years.

Like many other businesses, RDT have faced their fair share of challenges over the years, including the 2008 recession and the pandemic

Cheten Chauhan, Director of RDT, said “We want to celebrate and recognise our team, past and present, who have played a huge part in the growth of the company and for their hard work and commitment and we would also like to thank our clients for their continued confidence in us. Without them we would not be here! RDT are constantly evolving and pushing the boundaries through their innovative and creative team”.

RDT are looking forward to finding out what the coming years hold for them.

For more information please visit www.rdtarchitects.co.uk

MEMBERS NEWS

INSPIRE

Make the Right Decisions Now for Your Autistic Child’s Future

Having children is a challenge. There is no manual and, even if there was, it would

be effective as each child has its own characteristics and foibles,

any kind of

worthless. Having a child who is neurodiverse brings a completely new set of challenges.

He now uses that understanding to help families in a similar position to prepare for the future.

He said: “My child was nine when we first received a formal diagnosis and we worked really hard to get the right provision for them. “But then you start to think, what if something happens to me and everything, we have put in place is taken away?”

Charles Fraser, Longmores’ Senior Solicitor and Head of the Older and Vulnerable Client team, has firsthand knowledge of raising a child on the autism spectrum and it has provided him with an awareness that can only be gained from experience.

No parent wants to consider dying, but for children who may need ongoing support from a local authority through their adulthood, thinking ahead is vital. Charles spoke at The Autism Show on 10 June and shared advice about using trusts and wills to reduce the risk that the person they want to inherit will lose their benefits and the support that comes with them.

“For those dependent on mean-tested benefits, their life can be turned upside down if they inherit

Watford comes together for The Big Coronation Lunch

On Sunday 7 May, over 1000 people turned out for The Big Coronation Lunch which was held in celebration of His Majesty King Charles III and Queen Camilla being crowned.

Located at Cassiobury Park’s iconic Bandstand, the day was filled with picnics, live music and entertainment, a perfect opportunity for families and friends to come together to celebrate. The atmosphere was festive and welcoming, with people bringing their own blankets, chairs and food.

The musical acts consisted of local artists including The Out Handers, Union Jacqui, Gospel Manna Choir and many more, who kept the crowd entertained with their energetic performances throughout

the day. The Big Coronation Lunch was closed out with a rousing rendition of ‘God Save the King’ led by the Elected Mayor of Watford. Of the event, Peter Taylor said: “We were thrilled that so many people came together to celebrate this historic moment. We wanted a create a fun, family-friendly event that everyone could enjoy. I am really pleased that residents had such a great time. I would like to thank our sponsors The Berkeley Group for making this event possible and for all of those involved in organising it and performing on the day.”

For more information about events taking place at our award-winning park, please visit: https://www.watfordbigevents.co.uk/

a large sum of money, especially if they are not equipped to manage their own finances.

“I appreciate through my own experience how difficult it is to get the right help and support. And no parent wants all that effort to go to waste.”

Charles also spoke at an event for SPACE, the award-winning Hertfordshire charity which supports families of children and young people who are neurodivergent. Chris Russell, Training Lead and Family Support Manager, said: “It is clear that Charles has a great understanding of the different approach to financial planning that parents and carers of neurodiverse children need to consider.”

Contact Charles Fraser to discuss the future provision for your child: charles.fraser@longmores.law

Vacancies in construction related businesses are at an all time high and we, like our industry colleagues are facing a skills shortage right now and over the next 10+ years.

MCP is a repairs and maintenance, family business based in Hertford, caring for our customers since 1978.

We are committed to ensuring our people make a positive difference to our residents and their homes.

l We focus on attracting people who match our values first and foremost

l We encourage people with little or no experience to come and ‘have a go’ through our work experience programme

l Our own experienced people love to be mentors and share their experience

l We are working with Herts LEP to partner with local schools, CTP to retrain ex-services personnel and in collaboration with other industry colleagues

l We are starting an Academy to train and upskill apprentices and trainees

INSPIRE 47 MEMBERS NEWS

be unlikely to

rendering

rule book

Earn while you learn! www.mcp.community

WELCOME to new members

u Action Coach West Herts

Business Growth- Business Coaching for SME Owners, Executive Coaching, disc, Teams Development.

Tel: 01442 773310

Email: jamesgentle@actioncoach.co.uk

Web: www.westherts.actioncoach.co.uk

Add: 68 High St, Tring, Hertfordshire, HP23 4AG

u Carmelcrest Ltd

Carmelcrest is a Principle Building Contractor, Specialising within the Healthcare, Education, Leisure and Blue Light Sectors.

Linkedin: CARMELCREST

Tel: 01992 718231

Email: accounts@carmelcrest.co.uk

Web: https://carmelcrestconstruction.com/

Add: Suite 20, Block H, Peek Business Centre, Dunmow Road, Bishops Stortford, Hertfordshire, CM23 5RG

u Dean Amoss Contractors Limited

Dean Amoss Contractors Ltd is an enthusiastic and dynamic company that can draw upon its established installation and commissioning capabilities to undertake a vast range of electrical services with competitive pricing, while maintaining the highest standard of electrical workmanship.

Tel: 07969 360524

Email: dean@dacontractorsltd.com

Add: Unit 2, Gentlemens Field, Westmill Road, Ware, Hertfordshire, SG12 0EF

u Direct Sun Ltd

Tel: 01707 954640

Email: admin@directsun.co.uk

Add: 12 Comet Way, Hatfield, Hertfordshire, AL10 9TF

u DKI Litehouse Ltd

The family behind the name have more than 50 years experience in lighting and electrical solutions. This enables us to advise not only to your requirements, but to the character and surroundings of a location.

Linkedin: DKI LITEHOUSE LTD

Tel: 07498 314931

Email: davekelly@litehouse.org.uk

Web: https://www.litehouse.org.uk/

Add: Unit 20, Enterprise Centre, Cranborne Road, Potters Bar, Hertfordshire, EN6 3DQ

u Evolution Fasteners (UK) Ltd

Design, manufacture and distribution of construction fasteners.

Tel: 020 8950 2759

Email: m.keisner@evofas.com

Web: http://evolutionfasteners.co.uk

Add: One Oaks Court, Warwick Road, Borehamwood, Hertfordshire, WD6 1GS

u FB Chain Ltd

The FB Group is one of the oldest chain companies in the world. Our curiosity and enthusiasm for developing solutions together with customers have kept us in the chain market since 1908.

Linkedin: FB Leaf Chain

Tel: 01462 670844

Email: sales@fbchain.com

Web: www.fbchain.com

Add: Works Road, Letchworth Garden City, Hertfordshire, SG6 1LP

u Fingerprint FO+Ltd

No one knows print and finishing like Fingerprint. With over 30 years’ experience, you can trust us to deliver exactly what you need, exactly when you need it.

Linkedin: Fingerprint FO+

Tel: 01707 322996

Email: foad@fingerprint.uk.com

Web: http://www.fingerprint.uk.com

Add: Units 4-5 Alders Court, Watchmead, Welwyn Garden City, Hertfordshire, AL7 1LT

u Fortitude 17 Limited

Fortitude 17 delivers software testing and training services to clients within the Microsoft Dynamics and Ceridian Dayforce (HCM) spaces.

Linkedin: Fortitude 17 Limited

Tel: 07825 779226

Email: hello@fortitude17.com

Web: https://www.fortitude17.com

Add: 4 Blackburn Road, Accrington, Lancashire, BB5 1HD

u GoBig Digital

Driving business growth through Digital Marketing.

Linkedin: GoBig Digital Ltd

Tel: 01462 262150

Email: info@gobig-digital.co.uk

Web: https://gobig-digital.co.uk

Add: Devonshire Business Centre, Works Road, Letchworth Garden City, Hertfordshire, SG6 1GJ

u Hemley & Macleans Funeral Directors

Hemley Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.

Tel: 01923 894116

Email: macleans.garston@ dignityfunerals.co.uk

Web: http://www.dignityfunerals.co.uk

Add: 837 St Albans Road, Watford, Hertfordshire, WD25 0LH

u Holland & Holland Ltd

Supplies bespoke Guns, shooting accessories and country clothing as well as shooting grounds.

Linkedin: Holland & Holland

Tel: 01923 825349

Email: shooting.grounds@hollandandholland. com

Web: https://hollandandholland.com/

Add: Holland & Holland Shooting Ground, Ducks Hill Road, Northwood, London, HA6 2ST

u Hops and Apples

Craft Beer and Cider Shop based in Hemel.

Tel: 07966 567716

Email: sales@hopsandapples.co.uk

Web: http://www.hoppsandapples.co.uk

Add: 105 Jupiter Drive, Hemel Hempstead, Hertfordshire, HP2 5NU

u HR Katie

HR Katie is here to support you as you start growing your team!

Linkedin: Katie Elliott (Associate CIPD)

Tel: 07786 443404

Email: hello@hrkatie.co.uk

Web: http://www.hrkatie.co.uk

Add: 7 Hicks Road, Markyate, St Albans, Hertfordshire, AL3 8LJ

48 INSPIRE

NEW MEMBERS

Images: Pixabay

u Kier Group

Kier’s purpose is to sustainably deliver infrastructure which is vital to the UK. We are a leading provider of infrastructure services, construction and property developments.

Linkedin: Kier Group

Tel: 07815 707348

Email: peter.ingram@kier.co.uk

Web: http://www.kier.co.uk

Add: 2 Floor, Optimum House, Clipper Quay, Greater Manchester, M50 3XP

u Knebworth Golf Club

Private Members Golf Club providing excellent golfing and dining facilites.

Tel: 01438 812752

Email: admin@knebworthgolfclub.com

Web: www.knebworthgolfclub.com

Add: Deards End Lane, Knebworth, Hertfordshire, SG3 6NL

u Lost in IT Ltd

Exceptional IT Support, Security & Solutions.

Liit is a tech-hungry organisation of skilled and accredited engineers with customer service at our core. We implement intelligent solutions unique to each business, which are designed to increase productivity and reliability.

Tel: 01442 933356

Email: info@liituk.com

Web: http://www.liituk.com

Add: Suite 2, Three Gables, Corner Hall, Hemel Hempstead, Hertfordshire, HP3 9HN

u Nick Blatchley Copywriting

Nick Blatchley Copywriting, one of the leading copywriters in Hertfordshire supplying marketing content.

Tel: 07954 499608

Email: nick@nickblatchleycopywriting.co.uk

Web: https://nickblatchleycopywriting.co.uk/

Add: 2 Walton Court, Walton Road, Hoddesdon, Hertfordshire, EN11 0LD

u Orris Digital

Orris Digital is a digital marketing and e-commerce consultancy, with a wealth of experience in Digital Marketing Channels and how they can be used effectively to grow a business.

Linkedin: Orris Digital

Tel: 01923 628161

Email: heinz@orris.digital

Web: https://www.orris.digital/

Add: Oxhey Digital Consulting Limited, Unit 6, Weltech Business Centre, Ridgeway, Welwyn Garden City, Hertfordshire, AL7 2AA

u Powell Funeral Service

Powell Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs.

Tel: 01920 463260

Email: powell.ware@dignityuk.co.uk

Add: Nelson Court, Watton Road, Ware, Hertfordshire, SG12 0AA

u Prime Pharmacare Limited

Prime Pharmacare Ltd is a pharmaceutical and regulatory services based in Greater London (UK). Our team is expert in sourcing, procuring range of pharmaceutical products from UK, Europe and USA at a very competitive price.

Tel: 020 8952 1603

Email: primeinfo@primepharmacare.co.uk

Web: http://www.primepharmacare.com

Add: 25-32 Devonshire House, 582 Honeypot Lane, Stanmore, Middlesex, HA7 1JS

u Redsquid

At Redsquid, we are dedicated to transforming the way our customers do business through the use of technology and business communication solutions.

Linkedin: Redsquid

Tel: 020 8166 4540

Email: info@redsquid.co.uk

Web: http://www.redsquid.co.uk

Add: Floor 2, Premiere House, Elstree, Borehamwood, Hertfordshire, WD6 1JH

u Rondas Exports Ltd

RondasExportsLtd was established in 2022 and is based north of London, England. It provides a complete Export Management Service of goods from the UK to Cuba.

Tel: 07533 175023

Email: alejandro@rondasexports.com

Web: http://www.rondasexports.com

Add: 158 The Parklands, Dunstable, Bedfordshire, LU5 4GW

u Sales Geek Central And North Hertfordshire Ltd

Sales Geek was founded to change the world, we offer part-time interim Sales Directors and trainers to small businesses who might ordinarily be priced out of the market for top level talent.

Tel: 07717 435289

Email: ray.wheeler@salesgeek.co.uk

Web: https://www.salesgeek.co.uk/blog/ services/your-sales-director/

Add: 16 Danesbury Park Road, Welwyn, Hertfordshire, AL6 9SJ

u Standon Calling Limited

Independent music, arts & family friendly festival in Hertfordshire.

Tel: 020 8985 1691

Email: alex@standon-calling.com

Web: http://www.standon-calling.com

Add: 109-110 Spaces, 17 North Place, Finsbury Park, London, N4 3FU

u Strathallan Business Centre

Office space available for hotdesking and meeting room hire, also to provide organisations with a fully managed service.

Tel: 03333 396003

Email: intouch@strathallanbusinesscentre.com

Web: https://strathallanbusinesscentre.com/

Add: Strathallan House, Midland Road, Hemel Hempstead, Hertfordshire, HP2 4LS

u Teens Unite fighting Cancer

Teens unite is a charity supporting teenagers and young adults overcoming the longterm effects of a cancer diagnosis.

Tel: 01992 440091

Email: info@teensunite.org

Web: www.teensunitefightingcancer.org

Add: The Gateway, Hoddesdon, Hertfordshire, EN11 8BJ

u The Audio Biographers Ltd

We record audio biographies to enable individuals to preserve their stories and memories for friends and family, in their words, using their voice, either in person or remotely.

Tel: 07976 576883

Email: carolinepearce@audiobiographers.co.uk

Web: http://www.audiobiographers.co.uk

Add: 17b Station Road, Welham Green, North Mymms, Hertfordshire, AL9 7PL

u UKFX Holdings Ltd

Moving currency can be a complex procedure. IMS Foreign Exchange believe that you should be fully informed of the process and costs prior to trading and we aim to answer your questions and help you to trade, worry free.

Linkedin: IMS FX

Tel: 020 7183 2790

Email: info@imsfx.co.uk

Web: https://www.imsfx.co.uk/

Add: MDB Centre, Crompton Road, Stevenage, Hertfordshire, SG1 2EE

u Vistage UK

New Diamond Club Member

Vistage UK is the world’s most trusted CEO coaching & peer advisory organisation.

Linkedin: Vistage UK

Tel: 01753 645308

Email: info@vistagechair.co.uk

Web: http://www.vistage.co.uk

Add: Vanbrugh House, Grange Drive, Hedge End, Hampshire, SO30 2AF

u Watford Workshop

Charity providing employment, work experience, functional education, and independent living skills to adults with disabilities by offering handpacking outsourced solutions.

Tel: 01923 220256

Email: gill@watfordworkshop.co.uk

Web: http://www.watfordworkshop.co.uk

Add: Watford Workshop,Century Retail Park, Dalton Way, Watford, Hertfordshire, WD17 2SF

INSPIRE 49 NEW MEMBERS

Serving Our Local Community

Rennie Grove and Peace Hospice Care have merged to support people of all ages across West Hertfordshire and Buckinghamshire who are affected by a progressive life-limiting illness, and those around them.

An exciting new chapter that will strengthen local hospice care in Hertfordshire and Buckinghamshire

Rennie Grove Hospice Care and Peace Hospice Care are merging to help meet the growing need for hospice services.

Here’s what it means for you and the people currently receiving support.

Why the change?

Whilst both of our charities are dedicated to providing people in local communities with care, support and advice, demand for these services has been increasing. And that means many are missing out on vital palliative care. We want to help meet that demand, so anyone can get support when they need it most.

By teaming up, we will both vastly extend and improve our range of services, enabling more people to access support and receive the very best care. As one larger charity, we will also have a stronger presence and a louder voice. And we can harness these benefits to secure more resources, which further enhance our services. This change officially comes into effect on 1st July 2023, when our two organisations merge to become Rennie Grove Peace Hospice Care.

How the merger will benefit people and their families?

Looking ahead, we have a three-year plan to provide localised care for around 7,500 patients a year through services across Hertfordshire and Buckinghamshire, with a newly combined team of over 370 employees. This is based on an average of 1% of the people in our catchment area dying each year, 75% of whom are likely to need end-of-life care*.

In addition, we have a five-year plan to grow services already established at each charity by rolling them out across our new, larger catchment area. These include bereavement counselling, Compassionate Neighbours and Children’s Hospice at Home. Rest assured, current services will continue to operate without interruption.

Stewart Marks, Chief Executive of Rennie Grove Peace Hospice Care, said: “I am delighted with the sheer amount of hard work that has been happening to combine the two successful charities. We have already identified key growth areas to focus on to serve and support more people, reach all sections of the community and ensure every local person receives the care they need, when they need it.”

Tracey Hancock, Director of Fundraising at Rennie Grove Peace Hospice Care, added: “A major advantage of our merger is the ability to streamline operations and make efficiencies in the way that we both fundraise and spend income.”

Whilst we have grown our catchment area of support, we are still committed to being your local hospice. Except we can now offer a better range of services, and offer more choice about where you would like your care, at the time when you need it most.

Why we still need your support

As ever, the support of our local communities and corporate supporters is crucial. Your kind donations make it possible for us to continue running and growing our services. Without you, we can’t support people with life-limiting illnesses and their families – and make every day count.

Want to know more?

Our local hospice care extends beyond patient palliative, end-of-life care and bereavement needs by supporting from diagnosis and working in the community. All our care is provided free-of-charge, thanks to the overwhelming generosity of our supporters.

To find out about our care, call 01923 330 330 or email compassion@peacehospicecare.org.uk

To become a corporate supporter, call 01442 890 222 or email corporate@renniegrove.org

To find out more about the merger, please read our FAQs on https://renniegrove.org/about-us/our-merger/, or get in touch if you have any other questions.

SPONSORED FEATURE *It is expected that 1% of a GP population die each year, with 75% of that 1% known to have a progressive life-limiting illness that they will die from. RGP serves a GP population of just over 1 million, therefore 7,500 people living in the West Herts and Bucks area could benefit from direct palliative or end of life care intervention, or from the support of our generalist RGP advice or services.

Lord-Lieutenant honoured to attend Coronation of King Charles III

Attending the King’s Coronation was a once-in-a-lifetime experience for Robert Voss CBE CStJ, as he tells Sarah Dale.

As Lord-Lieutenant of Hertfordshire, Robert Voss attends thousands of events, but without a shadow of a doubt, his highlight since he began his role as a Royal representative six years ago has been the Coronation of King Charles III. He was one of the first of the 2,000 invited guests to arrive at Westminster Abbey at 7.40am on May 6 and had the perfect viewpoint from the front row to participate in the ceremony.

“It was an incredible experience; an amazing, unreal experience,” said the Lord-Lieutenant, who was awarded a CBE for services to British industry and voluntary work in the UK in the New Year’s Honours List of 2014.

“It being a once-in-a-lifetime experience is an understatement. I was extremely privileged and honoured to attend. The King was right in front of us. He looked very emotional and a little nervous, in my opinion.

“The Coronation was a wonderful combination of religious, historical, ceremonial and constitutional traditions. It is incredible that he was the 40th monarch to be crowned at the abbey in over 1,000 years.

“I was on the front row and was on television several times during the ceremony. I must be the only person on the TV more than Ant and Dec, who were sitting near me, as was Lionel Richie.

“It was a fantastic experience. The music was amazing. American friends of mine, who were watching the Coronation, said to me afterwards that we Brits do these occasions so well – and they are absolutely right.”

“I have been extremely privileged to be LordLieutenant at this time,” he added.

“I feel very honoured to have attended these occasions that will stay with me for the rest of my life.”

Following the Coronation, the Lord-Lieutenant relived the prestigious event at home by watching the full ceremony and military parades on television. The day after the Coronation, the nation celebrated the Big Lunch and the Lord-Lieutenant attended several events, including making an address to the congregation of around 1,000 people at a Service of Thanksgiving for the King and Queen in St Albans Cathedral.

“There was a fabulous youth choir singing at the event, which was lovely,” he added.

On the Bank Holiday Monday, he made a tour of several events taking part in the national Big Help Out.

Now as his work representing The King continues, he returns to “visiting as many businesses, voluntary organisations, schools and people of Hertfordshire as I can”.

“Business is very important,” he said. “I’m very keen on entrepreneurship which fits very well with the Chamber.

“In 2019, I set up The Lord-Lieutenant’s Entrepreneurs Challenge, which Herts Chamber is very good at supporting. The final of the Entrepreneurs Challenge is held every year at The Herts County Show in May.

“I have always had a strong feeling that we need to promote young entrepreneurs. Hertfordshire is a young and growing county.

“We have businesses here of all shapes and sizes. During the pandemic, a lot suffered, but I believe there has been a strong recovery and businesses have been particularly resilient in the area. There has also been a huge growth in film and television in the area, which will bring a lot of job opportunities with it.”

INSPIRE 51

PROFILE

❜❜

❛❛The Coronation was a wonderful combination of religious, historical, ceremonial and constitutional traditions. It is incredible that he was the 40th monarch to be crowned at the abbey in over 1,000 years.

The Lord-Lieutenant also attended the late Queen’s funeral at Westminster Abbey.

Hertfordshire Global

Herts Chamber member Bob Gokani, Managing Director at EziDrops, spoke upon his export and international trade experience:

1. How long have you been exporting?

We started exporting in February 2022 with help from the Herts Chamber.

2. What got you exporting?

We went to a trade show in Germany called Medica, which is the largest Medical Exhibition in the world.

3. How did you go about it?

We reached out to the Herts Chamber’s Export Team to help provide some of the help and guidance including the need to have a Certificate of Origin.

4. Do you use an agent in country or just ship direct? Why is that your preferred option?

We were shipping directly, based on Ex Works, which meant we did not have to take on the burden of taking any risk of sending the stock and waiting to be paid.

5. What was your feeling when you won your first overseas order?

It was an incredible feeling. Knowing that you have the potential to supply your products, pretty much globally and proving that with sending orders to several countries.

6. How has Brexit affected your sales (if at all)?

Brexit has caused us a lot of problems. Firstly, we were able to sell on Amazon Europe without any problems and learn the do’s and dont’s in that market in a very small way. With Brexit, we then had to classify the products as Medical Devices and register separately for UKCA and CE. This process took many months, and we were unable to sell or recruit any distributors in Europe until the products were properly classified.

7. Are you actively looking at new markets?

Yes, in fact we have just launched a new product, a world’s first, an Ear Drop Applicator. Our first customer is Walgreens USA. Not only have we launched a new product thinking it’s going to take a long time to get any traction, then amazingly, our first customer is one of the world’s largest pharmacy chains. That’s a real testament to the quality of products and designs that help meet a real need. To date, we have sent trial orders, to Qatar, S. Africa, Switzerland, France, Greece, Montenegro, Finland and now USA.

8. What would you change in exporting if possible eg less paperwork?

Exporting is highly complicated. Personally, I think the DIT (Department for International Trade) should provide a special helpline for any questions to help hand hold companies setting out in exporting.

9. What advice would you give to new exporters?

Speak to Herts Chamber of Commerce Export Department. They have a valuable team ready to help. Seek guidance from the DIT (Department for International Trade) who too have a wealth of help and resources.

52 INSPIRE HERTFORDSHIRE GLOBAL

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❛❛ Great to see Watford & Three Rivers highlighted in this edition and to hear from one of our many exporters in the area. We continue to look forward to working with you going forward.

John Woodruffe, Head of International Trade & Policy, Hertfordshire Chamber of Commerce.

INSPIRE 53 t: 01455 207770 e: hello@synergyintrade.com w: synergyintrade.com SYNERGY IN TRADE Hythe House 68 Woodmarket Lutterworth LE17 4DB PROVIDING FUNDING FOR EXPORTS AND IMPORTS Large order? Limited cash resources? Talk to one of the country’s leading trade finance companies for expert guidance and practical support to make things happen. • Pre-shipment finance for exporters –higher value orders going further afield than the EU, e.g. Middle East, Asia & the Far East, Africa • Bespoke funding solutions for importers selling into the UK wholesale market

Meet the Hertfordshire Chamber of Commerce Team

Hertfordshire Chamber of Commerce

Schultz Commercial Director

Donna has been a valuable team member for Herts Chamber of Commerce for over 3 years. Her contribution to the Chamber and her leadership of the membership team has been outstanding therefore resulting in her recent promotion to Commercial Director. Donna is going to continue to grow the development of the membership team and will actively engage and participate in all strategic and commercial activities associated with the future development of the Herts Chamber of Commerce.

Briege Leahy Chief Executive Officer

Briege was appointed CEO in March 2019. During her tenure she has spearheaded an exciting period of change and transformation, creating a Chamber that is current for today’s ever-evolving world. She is a strategic influencer within the Hertfordshire business community, bringing leaders together and focusing on key issues, such as sustainability - introducing the Herts Go Green and Grow initiative and the Entrepreneur Foundation, to name but a few.

Briege has focused on increasing awareness of what the Hertfordshire Chamber can offer its membership and the business community as a whole, promoting the benefits of collaboration, networking and keeping it localenabling the Chamber to go from strength to strength, and increasing membership by circa 35%. Under Briege’s term of office the Herts Chamber has been awarded the title of fastest growing ‘accredited’ Chamber in the UK –which is a massive accolade to Briege, her team and the membership.

Operations Director

Naomi’s role is to help the Chamber team deliver real value and stay relevant to the evolving needs and challenges facing our business community. Naomi Leads the Operations team whilst overseeing the diverse range of events the Chamber delivers across the county including the growing sector forums.

Wendy George Executive Assistant

Wendy joined the team in March 2023. Wendy will be working alongside and supporting our CEO, Briege Leahy, in addition to involvement in key and strategic projects. Wendy’s role will also include managing the Entrepreneur Foundation and assisting with LSIP, as well as focusing on our Patrons and Diamond Club Members.

Wendy has an impressive history of working within the corporate world at Senior Management level supporting CEO’s, Directors & Board Members delivering key strategic projects and acting as key point of contact for strategic customers and partners.

Amy Rich Business Support Executive

Amy is a long-standing member of the team, having been with the Herts Chamber for 10 years. Amy has extensive knowledge about the Chamber and our members. She champions her relationship with existing members ensuring they are engaged, given a great service and see value for money. Amy works with local businesses, building relationships to influence the shape of future programmes and is involved with Sales to drive revenue.

54 INSPIRE

MEET THE TEAM

support businesses, influence key decision-makers in local and central government and regularly consult for feedback from the business community when policy is being developed locally, nationally and internationally. Meet the team working behind the scenes.

Donna Naomi Powell

Mary Sykes Corporate Relations

For more than 10 years Mary’s role has been to offer support to corporate organisations and Hertfordshire businesses by providing advice, guidance and introductions to a variety of opportunities. She helps to enhance business performance, building alliances and strategic partnerships across the business community; and encourages companies to share their successes and examples of best practice.

Paige Scrivener Customer Relations Executive

Paige joined the team in June 2022. Her role is to work with our members to make sure they get the best use of their membership and to keep them informed of Chamber initiatives and local support. Paige works alongside the Membership team to help with Account Management, Retention, Renewal, and processing of new members. Paige is also assisting John and Frances in our Export Department to assist Hertfordshire businesses export across Europe and the world.

Gillian McDowall Membership Coordinator

Gill joined the Chamber in March 2021. Working alongside Amy, Gill assists with account management and supporting the membership team with renewals and retention; ensuring our members are engaged and feel the value of membership.

Georgia Nicholls Events Manager

Georgia joined the team in 2018 as an apprentice from Oaklands College, and having completed her apprenticeship in May 2020, became the Events Manager. Georgia is involved in all stages of managing our events, from liaising with vendors, to processing bookings to assisting with marketing campaigns.

Georgia Corry Marketing and Events Coordinator

Georgia, commonly known as Gee, joined the Herts Chamber team in November 2022 as our Marketing and Events Coordinator. Gee is responsible for managing our bi-monthly Inspire Magazine end to end from sending out invites to our Patrons to share their business achievements, collating members news, liaising with our publishers to ensure the voice of the Herts Chamber community is heard throughout Hertfordshire. Gee also supports our Events Manager (Georgia) in the planning, promoting and delivery of our fantastic Chamber events.

Priscila Zaghini Digital Marketing Executive

Priscila joined the Herts Chamber team in August 2022 as a Digital Marketing Executive. Cilla, as she is commonly known by our members and team, is responsible for the design and creation of all digital marketing collateral. Cilla is also responsible for the digital marketing strategy, website content and social media.

John Woodruffe Project Manager for the Local Skills Improvement Plan

John is Project Manager for the Local Skills Improvement Plan (LSIP). His primary role is to ensure that the LSIP contract Herts Chamber of Commerce was awarded by the Dept for Education is delivered in a timely fashion over its three-year lifespan. This involves, by arranging a series of meetings covering the ten priority sectors we have identified, ensuring the voice of businesses in Hertfordshire are heard and are instrumental in engaging with our local FE colleges and Independent Training Providers. Employers are instrumental in this process by shaping the future of education and addressing the many skills gaps that have been identified.

Frances Harris Internal Export Manager

Frances has been involved in International Trade for over 30 years. Frances is on hand to help facilitate the requirements of Hertfordshire Exporters for their international trade success.

INSPIRE 55 MEET THE TEAM

Unprecedented award success for Cawleys

Cawleys, the region’s largest independent recycling company, has won not one but two prestigious RoSPA Awards for their exceptional health and safety performance.

Beating thousands of applicants, the family run business was recently announced the coveted RoSPA winner of the Waste Management & Recycling Industry Sector Award. Historically an accolade for large national waste companies and with only one winner, it is an incredible achievement for Cawleyshighlighting their outstanding commitment to providing a safe working environment for staff, customers, and stakeholders.

Also awarded a RoSPA Fleet Safety Gold Award for their well-developed occupational health and safety management systems and culture, outstanding control of risk, and very low levels of error, harm, and loss – Cawleys were presented with both awards at the official ceremony in London.

Amanda Clark, Safety, Health, Environment and Quality (SHEQ) Manager, Cawleys said: “Winning these awards demonstrates our outstanding control of risk and high levels of performance within the industry internationally. It is a huge accolade for us as a family run business.

We secured our first silver award last year, but we were determined to go further to improve our existing health and safety strategies, systems, and procedures to achieve gold.

Safety has and always will be our main priority, these awards are recognition of the whole team effort and the culture that we have created to ensure we keep our employees, customers, and the wider community safe.”

The RoSPA Health and Safety Awards is the largest and longest running occupational health and safety awards programme in the UK.

Now into its 67th year, the Awards have almost 2,000 entries every year, covering nearly 50 countries and a reach of over seven million employees.

As part of the entry, Cawleys was recognised for their positive, integrated health and safety culture, dedicated SHEQ department and excellent monitoring and reporting procedures.

Julia Small, RoSPA’s Achievements Director, said: “Accidents at work and work-related ill health do not just have huge financial implications or cause major disruption – they significantly impact an individual’s quality of life. That is why good safety performance deserves to be recognised and rewarded.

“We are thrilled that Cawleys has won two RoSPA Awards and would like to congratulate them on showing an unwavering commitment to keeping their employees, clients and customers safe from accidental harm and injury.”

To find out more about Cawleys visit www.cawleys.co.uk

56 INSPIRE ❜❜ NET ZERO CHAMPIONS

❛❛Safety has and always will be our main priority, these awards are recognition of the whole team effort and the culture that we have created to ensure we keep our employees, customers, and the wider community safe.

What’s New at KMG Partnership? An Company

For those who may not know –KMG Partnership is a designled structural engineering consultancy, based in the RSK offices at Frogmore Road, Apsley. KMG became an RSK company in 2017 and we recently moved from our longstanding office at Abbots Langley, where we were based for over 20 years.

I am MD of two other structural engineering consultancies within the RSK Group, with offices in the North West, Edinburgh and Birmingham – so together with KMG, we can offer nationwide coverage. I am a linguist by training, with a career background in business and financial management, I’ve been with my original engineering business since 1998 – coming up to 25 years.

RSK has brought us all together, though the business model for its many acquired businesses is that we remain as separate entities with support from central functions such as finance, payroll, HR, IT and Business Development. It is very much a collaborative organisation, with lots of opportunity and truly knowledgeable people offering almost every engineering and environmental construction-related service from Acoustics to Zero Energy Design. But more of that next time…

Let’s take a closer look at KMG Partnership.

With a specialism in structural engineering design for the logistics and food storage sectors, KMG was also closely involved in the design of probably our most visited local attraction – the Harry Potter Experience at Leavesden Studios. Can’t see the connection? Think spacious, adaptable buildings – ingenious design - management of traffic/people flow – consideration of how all this sits in the natural environment. There are more similarities than you might first imagine between the wizarding world and refrigerated storage.

In the last few years, KMG has made the move into designing manufacturing facilities for the Life Sciences sector, currently involved in a bio-pharmaceutical manufacturing building which will be the largest of its type in the UK when completed. We have been working on similar projects throughout the UK and in Europe. Products include vaccine manufacture and targeted cancer drugs, requiring specialised design for clean rooms, laboratories and segregated drainage, as well as the usual office, warehouse and welfare provision associated with any production site. We have quickly acquired expertise in this important and growing field of work, leading to repeat business with valued clients. It’s not all magic and medicines though – working in an SME consultancy business is all about variety. Underpinning the bigger, long-term projects are residential and retail jobs, inspections and surveys, remediation advice and defect reporting, as well as collaborating with our RSK colleagues, which can often bring new and interesting challenges.

There’s been a lot written in these pages about sustainability and environmental concerns. The least carbon costly construction methods are where existing buildings are re-used – re-purposed – refurbished –there’s a particular skill in this, to optimise and rejuvenate tired, outdated buildings and give them a new lease of life, while enhancing useable or lettable space. KMG has the design flair and expertise which, partnered with the wide range of construction-related skills within RSK – such as embodied carbon calculations - enables our clients to measure the environmental impact of their project and to make informed choices.

Following on from recent management team changes, KMG made the decision to concentrate on offering structural engineering consultancy, which in the past has been coupled with in-house architectural services. We are ready and able to work with third-party architects to bring our clients’ visions to life and look forward to more collaboration with Herts based businesses as well as further afield.

KMG has only been a member of Herts Chamber since 2021, with a spell as Patron last year; we’re very much enjoying the benefits of membership, but you may be asking “what can a structural engineer do for my business?”

To discuss any aspect of this article further or to explore any potential projects, then contact me at Lyndsay.Waymont@kmgpartnership.com or call me on 07740 422302

For General Enquiries please email us at info@kmgpartnership.com

For those of you in the construction and property industry, this might be fairly obvious – you may already be working with structural engineers, in which case, my job here is to ask you to get in touch with KMG, to find out more about what we can offer as a truly local design engineering resource. I’ve highlighted some areas of work, but we can work with any building structure in the commercial, residential or industrial sectors, whether refurbishment or new build.

For other members, you may not have a need within your own business, but what about your clients? Whether they are looking to acquire, dispose of, build or improve a property either for occupation or investment, KMG can help, so do please put them in touch –introductions make the business world go round.

INSPIRE 57

Celebrating A Decade Of Excellence Lane and Frankham - Your Trusted Measurement Experts

Since its inception in 2013, Lane and Frankham has thrived under the expert guidance of Andy Lane, who has served as a Director from the very beginning. With over 30 years’ experience in the measured survey industry, Andy is one of the country’s leading experts in the field of Area Referencing.

Established in 2013 as the newest company within the Frankham Group, our vision was clear: to provide accurate and independent property Area Measurement Surveys. However, as time passed, we realised that our clients’ needs extended beyond Area Measurement. We understood the importance of offering comprehensive land and building measurement services to support the diverse requirements of the industry.

Today, I am proud to say that Lane and Frankham has evolved into a leading provider of a wide range of measurement solutions. While area measurement remains at the core of our business, we now offer an extensive suite of services, ranging from traditional 2D Measured Building and Topographic Surveys

and associated Underground Service Mapping, to complex 3D BIM ready Revit Modelling.

This expansion has enabled us to cater to the ever-changing demands and become a one-stop solution for many clients.

Our success is not only attributed to our comprehensive service offerings but also to the expertise and dedication of our management team. With over 80 years of combined industry experience, our team possesses a deep understanding of the UK survey market. We are committed to guiding and advising our clients on their unique measurement requirements, ensuring that they receive tailored solutions that meet their specific project goals.

As we celebrate our 10th anniversary, we look back on thousands of projects we have completed and the strong relationships we have built with our

clients. Our commitment to accuracy, independence, and timely delivery has set us apart, and we are determined to maintain these high standards as we move forward.

Looking ahead, we are excited about the opportunities that lie before us. We are continuously investing in the latest technology, equipment, and training to provide the most up-to-date and innovative solutions to our clients, empowering them to make informed decisions with confidence.

I would like to express my heartfelt gratitude to our clients, partners, and team members who have been integral to our success. Your unwavering support and trust have been the cornerstone of our journey, and we are excited to continue growing and delivering excellence in the years to come.

Thank you for being part of our story.

2013-2023 Contact us: laneandfrankham.com info@laneandfrankham.com 0203 714 7063 Suite 208, Kings Court Business Centre, London Road, Stevenage, Hertfordshire SG1 2NG

Area Referencing and Property Measurement Measured Building and BIM Ready Surveys Land Surveys & Site Investigations

MEMBERSHIP Benefits

CIRCADIAN FX

The benefits to members:

• Circadian FX will provide members with a free and no-commitment FX Health check to identify any improvements that can be made to the member’s FX and international payments solutions

• A one-hour free consultation can be held remotely via Zoom or in person at the member’s discretion

Aside from the benefits Circadian FX offer our members, they have agreed terms with the Hertfordshire Chamber of Commerce to provide a revenue share the Chambers chosen charity, to encourage the circular economy and give back to Hertfordshire and our community.

We know that it’s not just about providing the very best available rates but also giving our clients the opportunity to access our knowhow and expertise, gained over 25 years experience dealing in Foreign Exchange. This attention to “better service and better rates” means that we can provide the best benefits to Chamber members.

• Due to economies of scale and sector-leading access to institutional markets, we can offer members the keenest pricing and speed of execution. Each Chamber member will have access to the Circadian FX online platform and have a direct phone and email line into a highly knowledgeable account manager with decades of financial markets experience.

Members: To claim/find out more about this benefit, please visit your profile in the Members Area.

Preferential Rates for Chamber Members (Bronze and Silver memberships are not included).

• Fleetwide One £70.92

Roadside Assistance, Relay, Relay Plus, Home Start and Accident Management

• Fleetwide Two £60.96

Roadside Assistance, Relay, Home Start and Accident Management

All the above prices are per vehicle per year, inclusive of IPT (Insurance Premium Tax). All prices are subject to change. Fleetwide does not apply to: specialist vehicles, ie: taxi, mini cabs, hire vehicles, ambulance, DPVs (Disabled Passenger Vehicles), police

• Fleetwide Three £49.20

Roadside Assistance, Relay, Relay Plus and Home Start.

• Fleetwide Four £41.40

Roadside Assistance, Relay and Home Start

• Fleetwide Five £33.72

Roadside Assistance and Home Start

vehicles, vehicles on trade plates, minibuses, privately owned vehicles, motorcycles and courier vehicles, or any vehicles over 3.5 tonnes gvw. This offer does not apply to existing Members. European Cover - £13.08 Operations Centre, Experienced English

speaking operators, Roadside Assistance, Spare parts delivery, Vehicle Recovery to UK or Vehicle Collection Costs, Additional Travel Expenses, Additional Accommodation Alternative Driver, Legal Expenses.

INSPIRE 59

As a Bishop’s Stortford based company we (Circadian FX) understand the needs of Hertfordshire businesses better than anyone.

MEMBERSHIP BENEFITS

Whatever the size of a business, it is important to keep company vehicles on the road. The slightest delay could have far reaching consequences for the business. Chamber Fleet Assist gives members access to a range of breakdown and recovery packages for their company vehicles, at preferential rates*.

Embrace your years and enjoy 3 years’ service charge on us* Welcome to Millfield Green, where life is truly extraordinary. Unwind and savour every moment with our comprehensive range of facilities, including our restaurant, café, swimming pool, gym and library, right on your doorstep. Millfield Green, Millfield Lane, Caddington, LU1 4AR Call us today 01582 952 602 or visit www.millfieldgreen.co.uk SCAN FOR MORE DETAILS One and two-bedroom apartments starting from £341,000 *T’s & C’s apply. Service charge value is capped at £30,000 over 3 year period. Cannot be used in conjunction with any other offer. Only available on new purchased properties (selected units). Offer is only available at Millfield Green. Cannot be transferred to cash alternative.

BUSINESS FOCUS on JPA Workspaces

Celebrating a King’s Award for Sustainable Development

Hot off the press, we are incredibly excited to share that JPA Workspaces have been honoured with one of the first King’s Awards for Enterprise. The King’s Awards (previously known as The Queen’s Awards for Enterprise) recognise outstanding achievements by UK businesses and JPA are one of only 15 companies nationally to receive recognition in the Sustainable Development category.

“We are thrilled to receive The King’s Award 2023 for Enterprise in the Sustainable Development category” says Richard Cooksey, CEO at JPA Workspaces. ”This has been a true team effort and it’s given us all a massive boost to receive this special recognition. We have a fantastic team that have worked for years with our clients and with our Head of Sustainability, Fiona Edwards, to embed sustainability into everything we do.”

Fiona Edwards, Head of Sustainability, is understandably over the moon “I’m simply delighted for our wonderful team and couldn’t be more proud. It’s a culmination of many years of development and our Dad would have loved this.”

Milestones

The King’s Award timing is perfect as JPA enter its 50th year of trading, another milestone in our development. We’ve tried to update and evolve over the generations to ensure we retain value and relevance, especially challenging after Covid which accelerated change on so many levels.

Post Covid, we identified 3 factors as crucial to the future success of our business, investing and preparing accordingly:

• Being ready for legislation in relation to Climate Change

• Meeting and evidencing client demands in relation to social and environmental issues

• Demonstrating clear business purpose and strategy to attract and retain the talent needed for growth.

During the last 18 months, we’ve built a leadership team with clear purpose, strategy, and supporting structure in place. Our vision has been updated, agreed and published – it is to be the “trusted expert designer and provider of sustainable workspaces which are better for people and the planet”.

Embracing Circularity

Our business model incorporates a mix of tangible products and intangible services jointly meeting the needs of clients and planet. It uses the same key building blocks of the Ellen MacArthur Circular Economy Framework (2010) i.e. product design, reverse logistics, cross-sector collaboration and crucially, customer acceptance which simply wasn’t there pre-Covid.

New Business from Evidenced Purpose

Evidenced Purpose has helped JPA to win new business and develop flourishing relationships through refurbishment works at Rothamsted Enterprises, BRE, Sky Studios, KMG, Moorfields Eye Hospital, CashPlus and The Herts Chamber – thank you for putting your faith in us.

#KeepingtheheartinHerts

We have embraced the Herts Chamber #KeeptheheartinHerts campaign, seeking new local partners to reduce supply chain length and impacts whilst also contributing to regional economies.

Hertfordshire networks and partnerships have provided invaluable sounding boards, ideas and support for which we are truly grateful. We have formed strong friendships through the Chamber #HertsGoGreenandGrow Group whilst Chamber Patronship has helped open doors and enabled us to integrate more smoothly in businesses and communities across the county #thankyou.

By Fiona Edwards, Head of Sustainability, JPA Workspaces

Purposeful Activity

We view our business as a force for good, committed to playing our part in developing solutions to some of society’s most pressing challenges within our sphere of operation. Reporting against the Triple Bottom Line framework is embedded into every activity and we are proud to have just completed our first ESG review for 2022.

Against a backdrop of climate change, biodiversity loss and rapidly diminishing finite resources, JPA joined the Race to Zero on 27th April 2022, pledging to Net Zero by 2040, publishing scope 1, 2 and 3 emissions and an externally audited carbon-reduction plan.

INSPIRE 61

ECONOMY

STEVE FINLAN Chief Executive Officer The Wine Society

The Last Word

Q What do you do?

Chief Executive of The Wine Society, a business of 280 people and an annual turnover of £160m.

Q Who do you work for?

We are a Mutual organisation and the world’s oldest wine club. Founded in 1874 to bring joy and appreciation of wine to a wider audience and now a modern and vibrant retailer of great wine from £6 to £6,000.

Q Why did you join Herts Chamber?

We have been long-standing members of the Chamber and value being part of an organisation championing local businesses, communities and encouraging strong networks and making connections.

Q How has it helped your business network?

Herts is really thriving, with new established businesses, with strong cohesion between businesses and local government and the Chamber is an essential part of this cohesion.

It is always useful to develop a strong local network, learning from others and always looking for new opportunities.

Q What advice would you give someone starting out?

In today’s uncertain world, it is important to know yourself, be honest with yourself, and to develop resilience. Be curious, be passionate, be a great team player, and use failure as a springboard to the next great success.

Q What do you think is the biggest challenge affecting running and growing a business?

Currently, the cost-of-living crisis, inflation and volatile exchange rates impact businesses and consumers alike. For us, the impact of climate change on the quality and size of harvests compounded by inflation has made buying and selling of wine extremely tricky.

Q What support do you want from government?

Red tape, unnecessary legislation and bureaucracy is strangling businesses and yet more and more is coming our way.

Q How confident are you your business will grow in the next year?

I am confident and excited about the next year. Whilst not recovered, the economic climate is becoming more favourable, and for us, with our major investments behind us, we can return value to our members with lower prices and free next day delivery.

Patrons

62 INSPIRE THE LAST WORD

Herts is really thriving, with new established businesses, with strong cohesion between businesses and local government and the Chamber is an essential part of this cohesion.

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