Masthead Business Magazine October 20

the

masthead

Official Magazine for South East London Chamber of Commerce - Issue 16

Visit Greenwich

It’s Time for Staycations Big Interview With LP Networks

Lee Pepper

• GREENWICH - Reopening Royal Greenwich for business • LEWISHAM - A green vision for Catford town centre • BROMLEY – New businesses vying for space in Bromley town centre • BEXLEY - Council Leader pushing for Thameslink rail services to stop at Belvedere and Erith • SKILLS - Kickstart scheme goes live - London South East Colleges puts on extra courses to meet demand • ECONOMY - London Open for Business • CONSTRUCTION - 20 years of Regeneration in Royal Arsenal Riverside • FINANCE - Businesses need flexible financial support to recover from pandemic

NEW HILUX

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Model shown is MY21 Hilux Invincible X 2.8 D Automatic, £41,175, including optional metallic paint at £700. Prices correct at time of being published. 5 year/100,000 mile manufacturer warranty. Terms and conditions apply. Official fuel consumption figures in mpg (l/100km): combined 28.5 (9.9) - 29.7 (9.5). Combined CO2 248-259 g/km. Figures are provided for comparability purposes; only compare fuel consumption and CO2 figures with other cars tested to the same technical procedures. These figures may not reflect real life driving results. Fuel consumption and CO2 produced varies significantly depending on a number of factors, including the accessories fitted (post-registration), driving style, conditions, speed and vehicle load. All models and grades are certified according to the World Harmonised Light Vehicle Test Procedure (WLTP). All mpg and CO2 figures quoted are full WLTP figures. The official CO2 figures for vehicles have changed, due to a change in the official method of calculation. CO2 figures are used in the calculation of Vehicle Excise Duty (car tax) for new cars during their first year of registration. As a result, all CO2 figures, car tax and ‘on the road’ prices for new vehicles, which were provided or displayed prior to 1 April 2020, may now have changed for vehicles which were not registered before that date.

These dates may change, please visit www.vehicle-certification-agency.gov.uk/fcb/wltp.asp for the latest information. Choice of options and accessories fitted (pre-registration) may affect the official CO2 figures, car tax and ‘on the road’ price. For details of your preferred model and grade derivative, please contact your local Toyota Centre. *Business users only. Initial rental and VAT applies. Available on new leases of New Hilux Invincible X when ordered and proposed for finance between 1st October 2020 and 15th December 2020, registered and financed by 31st March 2021 through KINTO One Contract Hire, a product offered by KINTO U.K. Limited. Advertised rental is based on a 36 month customer maintained contract at 8,000 miles per annum with an initial rental of £1,966.01 +VAT. Excess mileage charges apply. You will not own the vehicle. Other finance offers are available but cannot be used in conjunction with this offer. Offer may be varied or withdrawn at any time. At participating Toyota Centres. Toyota Centres are independent of KINTO U.K. Limited. Indemnities may be required. Finance subject to status to over 18s only. KINTO U.K. Limited registered office Haven House, Compass Road, Portsmouth, PO6 4RP. Authorised and regulated by the Financial Conduct Authority. Terms and conditions apply.

KINTO is a registered trademark owned by Toyota Motor Europe and used under licence by KINTO U.K. Limited.

Toyota Professional

Welcome 3

find

inside Kickstart scheme goes live

18

Lee helps firms get their IT house in order

26

28 Past Chamber Events 29-31 Forthcoming Chamber Events 32-33 London Open for Business 35-39 Construction Regeneration

5 Chamber News 7 Economy 8-9 Focus on Bexley 11-12 Focus on Bromley 13 Focus on Lewisham 15 Focus on Greenwich 16-17 Visit Greenwich 18-19 Kickstart Scheme 20-21 Education & Skills 23 Legal 24 Ask the Expert 26-27 Big Interview

LONDON Open for Business

44 Finance 47

Health & Wellbeing

49 News

32

50

New Members

50

and finally…

20 years of regeneration in Royal Arsenal Riverside

36

Welcome to The Masthead the South East London Chamber of Commerce magazine.

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he Chamber had a busy summer with events and working with our local councils.

Editorial and General Enquiries South East London Chamber of Commerce Unit TW/145, Trinity Wharf, Harrington Way Warspite Road London SE18 5NR Tel: 020 8317 3365 Email: office@selondonchamber.org

www.selondonchamber.org

@SELondonChamber

@SELondonChamber South East London Chamber of Commerce

Cover photo: Wright/GDIF 2020.

Our affiliation with the London Chamber of Commerce and Industry has strengthened and we are working closely with them and the chamber family. LCCI is accredited to the British Chambers of Commerce and their joint lobbying can be seen in the recent Kickstart Scheme.

Chambers have been invited to register as intermediaries in compiling bids for this fully funded gov scheme.

Publisher Ian Fletcher Benham Publishing Limited Aintree Building, Aintree Way, Aintree Business Park, Liverpool L9 5AQ Tel: 0151 236 4141 Fax: 0151 236 0440 Email: admin@benhampublishing.com Web: www.benhampublishing.com Published: October 2020 © Benham Publishing

Thirty is the magic number for a bid and many businesses can apply to create new jobs for young people aged 16-24 in receipt of Universal Credit.

We have registered and it is anticipated the scheme will start in mid/late November and run until the of 2021.

Our AGM took place in September and I was invited to stay on a president for a further year. I had great pleasure in accepting and Advertising and Features Karen Hall Tel: 0151 236 4141 Email: karen@benhampublishing.com Production Manager Mark Etherington Tel: 0151 236 4141 Email: mark@benhampublishing.com Media No. 1725 Disclaimer The Masthead is published for South East London Chamber of Commerce and is distributed without charge to Chamber members.

am looking forward to leading the new more interactive, online Chamber. The Chamber’s virtual presence is being refined with the help of Think Events and you’ll see changes over the coming months. We all look forward to attending proper events, but Chamber life will be a hybrid of the two, which I think is beneficial to us all.

Helen McIntosh FCIPR President All correspondence should be addressed to the Editor at South East London Chamber of Commerce. Views expressed in The Masthead are not necessarily those of South East London Chamber of Commerce. Reprinting in whole or part is forbidden except by permission. © 2020 Please note that submitting an article does not guarantee publication. Whilst every effort is made to ensure the accuracy and reliability of material published in this journal, Benham Publishing and its agents can accept no responsibility forthe veracity of claims made by contributions in advertising or editorial content. Benham Publishing cannot be held responsible for any inaccuracies in web or email links supplied to us.

October 2020

4

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October 2020

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Chamber News 5

Welcome to our

new board member Yildiz Betez Legal Career

Background

Yildiz has a long-standing connection with the South East as she was born in Greenwich Hospital and grew up in the Royal Borough of Greenwich, where the family ran various local high street businesses. Yildiz attended Sixth Form at Chislehurst and Sidcup Grammar School in the Borough of Bexley and has lived and worked in the Borough of Lewisham and in Bromley since 2001. Since joining Thackray Williams in 2003, Yildiz has been networking passionately with the SME sector and fellow property professionals across all the Boroughs, in Croydon and more recently in the City.

On behalf of South East London Chamber of Commerce, I’d like to express our sadness about the passing of Les Johnson, former chair of Southwark Chamber of Commerce.

Les, was a friend, colleague and someone who was instrumental in organising joint events between the two Chambers.

I can’t really remember when I first met Les. I am not surprised as he was not a bombastic, in your face character, just a really nice guy who got on with everyone and had a heart of gold. Unfortunately, some of his other bits were made of less stern stuff and he passed away on August 19 after an incredibly brave battle with cancer over several years.

It was probably around ten years ago, we met through Southwark Chamber of Commerce, which he had been introduced to by a previous chair and drinking comrade-in-arms, Barry Martin.

Les immediately took to the Chamber and, like so many things he did, he became passionate about it and put in so much in his normal selfless commitment to assist others.

Winding the clock right back, Les was born in early September 1957, making him two weeks older than

Qualifying in the subject of Commercial Property Law in 1997, Yildiz’s role covers all aspects of commercial property and land development. She acts for both landlords and tenants, developers, funders and investors. With experience in Property Law and a strong commercial acumen, Yildiz is Head of the Commercial Property team and has been a Partner at Thackray Williams since 2004.

Thackray Williams is a reputable full service Legal 500 firm with offices in Bromley, Sevenoaks and more recently in the City, where Yildiz is now based.

Yildiz feels it is important to be conscious of how clients feel about their experience when employing the services of Thackray Williams.

Knowledgeable in her field, Yildiz is passionate about commercial property and committed to delivering a high level of service and support to clients.

Personable and fun, she will always endeavour to form unique and positive relationships with clients, connecting with them to understand their story so she can deliver the best service possible.

Away from work, Yildiz completed a master’s in occupational psychology and is a member of the British Psychological Society and enjoys keeping up to date with research in this area.

of the Wechsler Intelligence Test for Children and also worked as a Research Psychologist at City University on a study, led

by Professor Susan Golombok, which followed the development of children born into different types of families e.g. adopted parent(s), single parent, same gender parents and children conceived

by IVF, egg donation and donor insemination. The research study found that the quality of family relationships is most important in determining children’s wellbeing, and not any element of family structure like number of parents, their gender and sexual orientation or genetic relatedness.

Before starting her Legal Career, Yildiz was involved in the international standardisation

Yildiz spends her spare time with friends and family both in the UK and overseas.

Yildiz is a past winner of the Best Female Property Lawyer in ‘Practice’ from the Association of Women Solicitors.

Personal Interests

“Knowledgeable in her field, Yildiz is passionate about commercial property and committed to delivering a high level of service and support to clients.”

TRIBUTE

Les Johnson - A True Gentleman

By Richard Kalmar

me, a fact that I don’t think I ever pointed out to him – well, at least not more than once a month.

It was easy to have that sort of friendly schoolboy relationship joshing with Les, like we had known each other forever. He told me he grew up in Boston, Lincolnshire where he went to the same school as fellow Chamber member Diana Powley. This sounded like a bucolic idyll that he cherished, fondly recounting stories of working on his uncle’s farm in this fertile land. Next thing I know he moved to Ashford, working for the council as a building surveyor, and lived in another rural gem. He married and had two boys who he was immensely proud of and, I am pleased to say, he managed to travel to see his son in Australia last autumn – no mean feat given his state of health at the time.

He then started his own building surveyor business and commuted

up to London. He was on the local council, joined Kent Chamber of Commerce and several other business organisations. He was a social animal.

Les’ business moved to Southwark. His office was near Borough High Street where he met Barry Martin and, although he never lived in Southwark, he was deeply committed to helping businesses in the borough.

When I became chair of Southwark Chamber of Commerce in 2015, I asked Les along with our good friend, Roger Beckett, to help on the entertainment side, knowing that he relished a challenge and was full of positivity and interesting ideas.

Les and Roger both had health issues and I frequently tried, usually unsuccessfully, to steer them away from the topic of their prostates.

Nonetheless, these were happy meetings over a furtive pint or two to discuss and put together events to help Southwark businesses gel.

The times were marred by knowing that Les had contracted cancer and numerous other associated health issues, but his positivity never let get him down and he was great fun to be with.

One particularly good example was when we represented Southwark businesses on a trip to Southwark’s twin town of Langenhagen in Germany, where through his friendly Englishness he made many friends.

He was keen to do everything he could and wanted to chair the Chamber in 2018, but his health problems were obvious and therefore he did not realise his dream, agreeing to Peter Mantell chairing the Chamber that year.

However, he struggled on and still wanted to help. Peter kindly stepped aside to allow Les to fulfil his dream in 2019, which he did with great warmth and camaraderie, leading the Chamber to many successful gatherings including its 95th year celebration and the Southwark Business Awards black tie event with 400 guests. Wanting to carry on till the last, he stood again as chair and was elected uncontested in 2020. This has proved to be a challenging year with the coronavirus preventing meetings.

October 2020

6 News

Whitehead Monckton appoints new Managing Director

P

Agreement –

harmony, accord, consensus Doing business is all about agreement - the price, delivery date, quality, components. Get the agreements right - everybody wins - get them wrong, no one does.

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Whitehead Monckton’s Commercial Team can provide you with expert advice and support so contact us today.

Tel: 01622 698047 E-mail enquiries@whitehead-monckton.co.uk www.whitehead-monckton.co.uk Whitehead Monckton Limited (no. 08366029), registered in www.whitehead-monckton.co.uk

England & Wales. Registered office 5 Eclipse Park, Sittingbourne Road, Maidstone, Kent ME14 3EN. Authorised and regulated by the Solicitors Regulation Authority under no. 608279.

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October 2020

rior to taking over as Managing Director, Chris was Head of the Dispute Resolution team at Whitehead Monckton, specialising in resolving disputes between businesses and individuals and in particular in: contractual disputes, property and landlord & tenant matters, construction disputes, insolvency law, professional negligence claims and resolving disputes through the process of mediation. Chris is also accredited by the London School of Mediation to act as a civil and commercial mediator.

Chris commented: “I am delighted to have become Whitehead Monckton’s Managing Director. Having been part of the Executive Board for 2 years, I have long had a focus on the strategic management and development of the firm. I am really excited about continuing to build on the success of Whitehead Monckton and expanding the legal services we offer to both our personal and commercial clients.”

As Stephen’s time as the firm’s MD now draws to a close, he has made a very positive contribution to the development and growth of the firm and is proud of all the things the firm have achieved together over that time.

Stephen has moved the firm forward substantially in terms of its look, feel, professionalism,

Whitehead Monckton, one of Kent’s largest law firms, has appointed a new Managing Director, Christopher Longden, with effect from 1 October. He replaces Stephen Beck, who has stepped down from the role of Managing Director after 9 years. office accommodation and overall presence in the Kent marketplace. Principal among all the changes the firm has made are: • Established a strategic growth plan which they saw through to fruition; • Opened a new office in Canterbury; • Relocated their offices in Tenterden and then Maidstone; • Built two new websites; • Rebranded to the Kent Law Firm; • Incorporated the partnership into the limited company; • Obtained the quality management standard ISO9001; • Expanded into the London market through the acquisition of Docklands Solicitors; and • Appear to be successfully tackling the current economic crisis.

Stephen commented “I am delighted to be handing the role over to Chris with whom I have been working these past few months to ensure a smooth handover. I have complete confidence that we will continue to grow and develop under his leadership and wish him every success in steering the firm towards further growth and prosperity as it enters its next chapter”.

Economy 7

New report addresses critical skills shortages The British Chambers of Commerce’s (BCC) Workplace Training and Development Commission has published its progress report, including initial recommendations for addressing critical skill shortages in the UK workforce.

T

he commission’s inquiry, launched as part of the BCC’s People Campaign, is researching the barriers and opportunities for business investment in workplace training and development, for adults over the age of 25, and at all skill levels.

The inquiry seeks to understand the extent to which businesses are actively planning to address skills shortages – and adapt to changes in technology and automation – and how employers can be better incentivised and supported to invest more in people development.

The commissioners are influential thinkers and leaders in the skills arena, and are helping to develop a range of objective policy solutions over the medium and long-term.

Solutions identified so far include: • a greater focus on the needs of adult learners and less emphasis on full qualifications • new ways of funding training • helping businesses to identify, articulate and plan for skills needs • the importance of place-based skills planning and delivery Commenting on the publication of the progress report, BCC co-executive director, Hannah Essex, said: “Employers understand the importance of developing the skills of adults in the workplace to ensure they are effective in their role

and contribute to the success of the business. But we need greater flexibility in the skills system – with the right balance of formal qualifications and bitesized training – and more agile delivery.”

The commission is welcoming thoughts on its progress to date, examples of best practice and other solutions for the commission to explore as it works towards its final report, which is expected to be published in the autumn.

Boosting skill levels will be important in increasing UK firms’ productivity as the country tries to recover from the impact of the coronavirus pandemic. Official statistics show that the UK economy has bounced back in recent months, after lockdown caused GDP to plummet to record low levels. However, some areas have been hit by local lockdowns due to the continuing spread of the virus.

Firms in England forced to close due to local coronavirus restrictions can now claim grants of up to £1,500 every

three weeks. While BCC has cautiously welcomed this move by the government, the organisation says that it doesn’t go far enough.

BCC director general Adam Marshall said: “Businesses forced to close through no fault of their own will welcome any new grant support, but for most this will not be enough to offset the resulting cash crunch.

“With new local restrictions becoming more frequent, a comprehensive package of support will be needed for affected firms. More than one half of Chamber members see local lockdowns as a major barrier to maintaining dayto-day operations and more than one in three have three months of cash in reserve or less.

“Ministers should increase the amount on offer to ensure businesses and jobs are protected and extend coverage to more firms that are hard-hit but not forced to close.”

‘Boosting skill levels will be important in increasing UK firms’ productivity as the country tries to recover from the impact of the coronavirus pandemic. Official statistics show that the UK economy has bounced back in recent months, after lockdown caused GDP to plummet to record low levels.’

October 2020

8 Focus on Bexley

Bexley’s Council Leader makes case for Thameslink to stop at Erith and Belvedere Bexley’s Council Leader is pushing for Thameslink rail services to stop at Belvedere and Erith, as well as the existing stops at Slade Green and Abbey Wood.

T

he service runs between Rainham in Kent and Luton, with stops including London Bridge, London Blackfriars, City Thameslink, Farringdon, St Pancras International and Luton Airport.

Trains run twice an hour in each direction.

“Thameslink is particularly important to Bexley because of the limited travel options available to our residents,” said Councillor Teresa O’Neill OBE. “The infrastructure is in place and the change would be relatively easy to make. I have contacted Tom Moran, the managing director of Govia Thameslink Railway (GTR), to ask for the extra stops, explaining that they would create new opportunities and make life easier for local people.”

Councillor O’Neill also recently met with Jenny Saunders & Patrick Ledbury from GTR, to make the case for the extra stops.

If GTR agree the proposal, the need to change the timetable means that it may take some time to implement

October 2020

Major government backed transport study launched

An important new study looking at transport improvements to support growth and regeneration in the corridor between Abbey Wood and Ebbsfleet has been launched.

Funded by the Ministry for Housing and Local Government (MHCLG), who have pledged up to £4.85m, the work will be overseen by the C2E Partnership, comprising Kent County Council, the boroughs of Bexley, Dartford and Gravesham, Ebbsfleet Development Corporation, The Thames Gateway Kent Partnership, the Greater London Authority and Network Rail. These organisations have been working since 2015 on proposals to improve transport links within the sub region to support much needed new homes and jobs and more sustainable travel patterns.

In June 2018 the Partnership secured the backing of the Thames Estuary 2050 Growth Commission. In response to the Growth Commission’s report, MHCLG committed

funding to explore and build a business case for enhancing transport links in the area subject to suitable housing ambition.

Since January, the Partnership has been engaging with government to develop the detailed scope of the study and procure the delivery team. All the main consultants are now in place and are about to launch a broad programme of research and analysis to detail the transport and development challenges within the area, identify possible transport improvement options, understand how these options can support further housing and jobs growth both within the study area and beyond and consider what potential mechanisms could help fund any improvements. The work will include analysis of a range of transport interventions, engagement with local stakeholders and two phases of public consultation, later this year and again in the new year.

Councillor Teresa O’Neill OBE, Leader of the London Borough of Bexley and Chairman of the Partnerships Local Authority Board said:

Focus on Bexley Supporting Bexley Businesses during Covid-19

Bexley has distributed £33m of grants to 2,670 small businesses with over £10m going to those in the retail, hospitality and leisure sectors, to help deal with the adverse impacts of Covid-19.

Almost 2,000 businesses have received relief from Business Rates amounting to £29.9m - and 34 nurseries £0.5m.

Bexley has also paid more than £1.7m under the government’s Discretionary Business Grants Scheme for small businesses.

“This is a really exciting moment for all those who have been pushing for improved public transport in this area and across the Thames Estuary for so long. We know that to get good growth you need to better connect people to jobs and services both locally and in the wider area. “ “This is a really exciting moment for all those who have been pushing for improved public transport in this area and across the Thames Estuary for so long. We know that to get good growth you need to better connect people to jobs and services both locally and in the wider area. This study is a big step forward in understanding how we do that in a deliverable way that makes sense in a post Covid 19 world.”

She went on to say: “There is a lot of uncertainty at the moment about the future of public transport and how people are likely to work and use cities. However, we are clear that there remains an imperative to bring forward new, high quality homes and jobs which can be accessed in safe, sustainable ways. This study will put the partnership in an excellent position to meet those challenges

within the Abbey Wood to Ebbsfleet corridor, for the benefit of local residents and businesses, as well as the regional and national economy.”

The study is programmed to last approximately 15 months, ending in the Autumn of 2021

Recognising business successes

The 2020 Bexley Business Excellence Awards in association with Ocado – will take place virtually on Wednesday 18 November.

It’s more important than ever that we recognise business successes and with over 120 entries across the 13 categories this year’s event will be a much needed celebration of local innovation and creativity.

“There is a lot of uncertainty at the moment about the future of public transport and how people are likely to work and use cities. However, we are clear that there remains an imperative to bring forward new, high quality homes and jobs which can be accessed in safe, sustainable ways.”

In line with changed national regulations we have made it easier, quicker and cheaper for many businesses to use the pavements outside their premises (if sufficiently wide) for extra tables and chairs, which helps with their viability and with social distancing requirements.

We have continued to provide twice-weekly email updates to over 5000 businesses in the borough – which includes many in high streets and in hospitality sectors. This email update also shares the latest information and guidance on government Covid19 secure requirements and sources of support. We are also maintaining an online hub for Covid19 business information and support.

Council officers from Environmental Health and Licensing have continued to visit businesses to advise them on the social distancing requirements to ensure that they can remain open for business safely.

We have led on a ‘Shop Local, Shop Safe’ campaign alongside local businesses to encourage residents to use our town centres in a safe way. In certain locations, such as Welling town centre, where narrow pavements make social distancing difficult, the Council has introduced physical measures to increase the width of pavements. We are also introducing measures such as 20mph zones in Erith, to encourage more walking and cycling.

A poster campaign to remind people of social distancing, mask use and handwashing requirements throughout our main town centre has also been rolled out

We continue to work closely with the Business Information Districts in Bexleyheath and Sidcup to help them support their local business communities through this challenging period. Footfall figures for Bexleyheath indicate that visitor numbers have recovered quite well over the past couple of months, although they are not back to normal.

The return of Bexleyheath’s continental market and the Sidcup market have helped to draw visitors back. Plans for Christmas trails and markets are in place to support businesses during this critical trading period.

October 2020

9

10 Sidcup Partners

Listening and supporting the community Since the establishment of Sidcup Partners Ltd in 2017 we have striven to communicate with our levy payers and listen to their feedback.

I

n the current times it is even more important that we listen and respond with tangible actions so businesses feel they are operating within a supportive community.

To this end we have worked closely with The Retail Group who have completed a number of annual surveys in Sidcup on behalf of the BID to help us measure and monitor how the town is performing and to identify actions and initiatives our businesses see as priorities.

Survey Approach The 2020 BID Area Business Survey was completed in July 2020. Surveys were distributed to businesses across the BID area, in person and by email distribution.

The survey had an excellent response with 74 completed surveys, achieving a higher response rate than previous years, given the temporary closures of some businesses.

Snapshot of Survey Findings Summary full results will be published on our website Responses were provided by a good cross-section of businesses from retail shops and service providers to F&B operators.

We found that awareness of the BID is good at 71% consistent with the previous year and that satisfaction with the BID is very good, only 6% of businesses surveyed were not satisfied and 55% of businesses believe the BID provides value for money.

During lockdown we offered as much help and support as possible and The BID recovery support is viewed positively, 47% satisfied Half of our businesses closed completely in lockdown and now many have re-opened, half of these are now trading in line with current expectations. In fact, we have recently welcomed three new businesses into the high street, a testament to Sidcup as a positive trading location.

Unsurprisingly customer behavior is viewed as having changed, fewer visits, different groups, some spending more but all seem pleased that businesses are open.

Ongoing Covid recovery priorities include: more promotion of the Town Centre offer, reassuring visitors how safe Sidcup is and to this end we produced a video to underline the way businesses have adapted, the other priorities of more events and more business support were also highlighted.

Businesses remain positive about the future prospects in Sidcup, and the vast majority plan to remain trading in the Town Centre.

Businesses expect to make changes to their own social media, online activity, range of services and even opening hours. We are supporting businesses by creating bespoke help and advice on how they can achieve this with varying levels of financial support.

Future Priority Initiatives The findings of the survey help us to shape our future actions.

We have embarked on helping businesses in developing their online web site and social media capabilities and we will continue to grow our monthly local producers market and offer bespoke training.

The results of the 2020 Sidcup survey provide a positive picture of current performance both for the BID and the town centre. Despite the impact of COVID Sidcup continues to hold its own. The feedback provides direction for ongoing improvement actions and future initiatives for the BID and its partner stakeholders.

“Half of our businesses closed completely in lockdown and now many have re-opened, half of these are now trading in line with current expectations. In fact, we have recently welcomed three new businesses into the high street, a testament to Sidcup as a positive trading location.�

October 2020

www.theretailgroup.co.uk

Focus on Bromley 11

A project is underway to deliver a series of public realm improvements to Bromley High Street Bromley Council has appointed award-winning architectural and urban design studio Turner Works, supported by multi-disciplinary artist and architecture studio YOU&ME Architecture, to deliver a series of permanent interventions to the pedestrianised zone of Bromley High Street.

T

he project responds to the changing nature of town centres and will help to drive footfall and strengthen and diversify the daytime and night time economy.

We know that town centres are likely to change as our shopping habits change, and this can only have been accelerated by the current public health pandemic. With this in mind, we want to make sure our town centre continue to be places that people choose to visit not just for shopping but for wider experiences. The Council recognises the importance of enhancing the experiential offer of the High Street for the benefit of local people and businesses.

We are immensely proud of how resilient our town centres have been through these challenging times, and we are pleased to be undertaking this work to ensure that Bromley remains a key destination for our Borough.

Bromley Town Centre is the largest town centre and has the highest footfall of all town centres in the borough. The town centre offers a mix of independent and national retailers, civic and community spaces and services, good quality office accommodation, and a range of leisure opportunities including green space. There is significant potential to enable an enhanced leisure and cultural offer.

A series of permanent interventions will enhance the vitality of Bromley Town Centre by transforming the use of the pedestrianised area of the High Street. The project will strengthen the character of the town centre and designs will be derived from Bromley’s past and present histories, taking cues from Bromley’s people, landmarks and stories.

• A covered seating area will provide outdoor dining space across an extended season by supporting the introduction of more food outlets to the south

• An all-weather performance space will enhance cultural programming. This will drive footfall and enable a range of events, such as annual festivals.

• A sculptural statement piece will celebrate Bromley, define the character of the town centre and contribute to a sense of place and Bromley’s unique identity.

“The current project will build on the improvements delivered to date, to activate the town for quality high street programming and make it known as a centre for recreation, leisure and culture as well as retail.”

Over recent years, a number of improvements have been delivered within Bromley Town Centre. These include a relocated and improved market running from Market Square to the Churchill Theatre, an urban garden of raised planters, feature lighting of buildings, a multi-purpose public space in front of the Churchill Theatre frontage and new high quality granite paving and improved street lighting. The current project will build on the improvements delivered to date, to activate the town for quality high street programming and make it known as a centre for recreation, leisure and culture as well as retail.

Councillor Michael Rutherford, Bromley Town Ward said “I am excited by this new investment in our town centre. People like spending time in Bromley because of its green spaces, heritage and great range of shops, restaurants and bars. I expect the new proposals to encourage people to use the High Street throughout the year. Over recent years, the Council has invested in lighting to highlight our historic buildings, added new planters and installed more benches to help our older and less mobile residents. The forthcoming improvements will continue this trend of making our town centre even better for all Bromley residents.”

The project is in feasibility phases and consultation with key stakeholders and groups is currently underway. This meaningful and focussed consultation will help to define the designs and shape the brief for each of the pieces. In the following months at concept stages, the designs will be presented to the wider public.

To continue to support the town centre recovery from the impact of Covid-19 upon the High Street, the project is progressing at pace. It is expected to be fully delivered by June 2021 to allow local people and businesses to benefit from these enhancements over the summer months.

October 2020

12 Your Bromley

2020 has certainly been quite a year for Bromley town centre Despite the ongoing challenges, new businesses are vying for space and viewing Bromley town centre as an excellent place to do business.

R

ecent additions to the town centre are Copper Ceylon, a Sri Lankan restaurant in East Street, Troll Trader selling games in The Mall and a Japanese restaurant which plans to open its doors in The Glades in November.

There’s lots of space for social distancing and customers are spending more per visit than before.

Your Bromley Business Improvement District (BID), the business partnership for Bromley town centre, is encouraging people to do their Christmas shopping early to beat the crowds expected from mid November onwards and to avoid the disappointment that often comes with online orders.

Bromley’s famous Charter market operates in the High Street/Market Square area between Thursdays and Saturdays, and a German themed market selling mostly street food will be in town throughout December. The Christmas lights, funded by Your Bromley will bring some Christmas cheer from Sunday 29 November onwards.

Frances Forrest, BID Manager of Your Bromley BID, said “times are still challenging for many businesses.

Nevertheless, we are building back better. A new performance area with a permanent stage and covered seating will be in place by next summer, and artwork is planned for both ends of the pedestrianised area, also by summer 2021. Bromley remains an excellent place to live, work and visit, with easy transport routes.”

Please keep in touch with Your Bromley by subscribing to regular e.shots via yourbromley.com. Follow Your Bromley BID on Twitter, Facebook, Instagram @Your Bromley

October 2020

Focus on Lewisham

A green vision for Catford town centre

Lewisham Council appoints new Executive Director of Corporate Resources

Consultation on a vision for Catford town centre could resume this year, as the draft Catford Town Centre Framework has been shared with Lewisham’s Mayor and Cabinet.

D

espite an initial pause during the pandemic, work has continued over the summer on developing the draft framework which sets out a sustainable vision for how the town centre could develop over the next 10-15 years. The Council now wants to release this for further input and discussion with local people.

Over 2,500 comments and over 500 hours of face to face community engagement - led

by Team Catford - has informed the draft framework plan. The starting point is the re-routing of the South Circular Road (A205) behind Laurence House which will free up more space to reimagine the town centre with pedestrians at its heart.

All these views and inputs have shaped a vision which fundamentally seeks to deliver: • green town centre • a vibrant town centre • an accessible town centre.

Catford Shopping Centre and Milford Towers will be replaced providing several hundred new homes, retail and commercial space and job opportunities. Up to 2,700 new homes (35% affordable) will be delivered across the town centre to reflect housing targets within the Council’s Growth Strategy, which plans for a growth corridor from New Cross and Deptford to Catford.

Planting on streets and in new generous public spaces will enhance biodiversity providing new habitats for birds, insects and other species through ‘green stepping stones’ linking the town centre to nearby River Pool Linear Park and Ladywell Fields.

Catford will remain the civic heart of the borough and work is underway to consider a refurbishment of the Old Town Hall and Civic Suite to provide new workspace for Lewisham Council, flexible public meeting space and an opportunity to celebrate the Grade II listed Broadway Theatre with public space around this important heritage building.

The framework document is still in draft form, pending community consultation. A programme of community consultation for autumn 2020 has been designed to be COVID-19 secure and will see the ideas shared with local people

in pop-up locations throughout the town centre, video highlights, door-to-door distribution of newsletters and digital information sessions on Zoom.

Led by Team Catford, the consultation aims to capture a consensus from the community on a positive outlook for the town centre, with a particular focus on gathering views from a younger generation who may be looking to move into their own home, start a career and lay down roots in Catford.It is anticipated the Catford Town Centre Framework could be finalised by spring 2021 and some aspects of the plan could begin construction after 2021 with the entire redevelopment set to be complete by mid 2030s. Early projects include improvements to the stations area around Catford and Catford Bridge stations, the restoration of the former Catford Constitutional Club to provide a new lease of life for the community and workspace with Good Growth Funding from the Mayor of London.

Councillor Paul Bell, Cabinet Member for Housing and Planning said: “To be successful, the framework must be relevant to those with deep roots in the town - those who have lived its history and want the best for the town’s future. Team Catford has spent the last three and a half years listening carefully to local people and we believe this latest draft framework reflects how Catford’s community wishes the town centre to evolve.

“Our ambition is for Catford to be the greenest town centre in London. Nature will be prioritised to create a cleaner, healthier and a more sustainable town centre for the benefit of people, urban wildlife and ecology. The town centre will be vibrant, accessible and green a place for future generations to feel welcome.

“Change has been talked about for many years and we share the community’s desire to see the positive progress and investment.

The Council is prioritising key early projects that the community have said matter most including the sensitive restoration of one of the oldest buildings in Catford and tangible improvements for pedestrians and cyclists in the area surrounding Catford and Catford Bridge stations – to give a better sense of arrival. These can begin as early as 2021.”

13

P

Lewisham Council has appointed Kathy Freeman as Executive Director of Corporate Resources.

reviously at the London Borough of Camden as Director of Finance, Kathy has had a long and successful career in finance roles across London local authorities and joined Lewisham in September.

Starting her career as a trainee at the Chartered Institute of Public Finance and Accountancy (CIPFA) in Barking and Dagenham, she came back to rejoin as their Director of Finance. Kathy brings twenty years’ experience working in various roles across London including Head of Finance at the London Borough of Greenwich and City of London Corporation.

Kathy has lead innovative projects including establishing the first council-run private sector rent scheme which generates income back to the local authority. In her role as Director of Finance at London Borough of Camden, Kathy advised on the Community Investment Programme, which aims to deliver 3,050 homes.

Kathy Freeman said: “What drew me to apply for the role was Lewisham’s values about tackling social injustice and inequalities - these values align closely to my own. I’m struck by the ambition of the Mayor to continually build upon solid foundations to deliver the best outcomes for residents. I feel privileged and excited to be part of the team that aims to deliver on so many key objectives for Lewisham’s residents.”

Damien Egan, Mayor of Lewisham said: “I am delighted to welcome Kathy to Lewisham. At a time when council budgets are stretched more than ever with the double impact of austerity and COVID-19, it is very important that sound financial management remains at the heart of council’s work. Kathy has worked in London local government finance for two decades and we are looking forward to bringing her expertise to our team.”

October 2020

14

Scholarships and Bursaries available at 11+, 13+ and 16+ To find out more, visit www.stdunstans.org.uk or call 020 8516 7200 Stanstead Road, London SE6 4TY

We are open for business and for new bookings Weddings - Birthday Parties - Corporate Away Days - Venue Hire - Sport Facilities

Find out more by visiting www.stdunstansenterprises.org.uk or by calling 020 8690 1111. We are following all Government regulations.

October 2020

Focus on Greenwich 15

Reopening Royal Greenwich for business

On 19 September, the High Streets Heritage Action Zone (HSHAZ) programme was launched, which means some good news for Woolwich town centre...

We’ve given out a total of £1,863,000 to 231 applicants.

Businesses will not have to pay the grant back, but it will be taxable.

W

oolwich is one of the 68 historic high streets across England that have been offered government funding to give them a new lease of life and help them recover from declining footfall and the impact of the COVID-19 pandemic.

The £95 million governmentfunded HSHAZ programme, which is delivered by Historic England, will unlock the potential of these high streets, fuelling economic, social and cultural recovery.

The council is working with Historic England to develop and deliver schemes that will transform and restore disused and dilapidated buildings in Woolwich into new homes, shops, work places and community spaces, restoring local historic character and improving public realm.

The Discretionary Business Grants Fund scheme

The Discretionary Business Grants Fund scheme opened for a second round of applications in August and Royal Greenwich received 850 applications from small and micro businesses in the borough.

The aim of the scheme, which is now closed to applications, is to help businesses and charities severely affected by the COVID-19 business restrictions which were not eligible for the Small Business Grant Fund or the Retail, Hospitality and Leisure Grant Fund. This fund is significantly smaller than the previous coronavirus related grant fund schemes, but we hope to support as many small businesses across the borough as possible.

In line with the government’s guidance on the use of the scheme, the funding has been used to support local businesses with fixed ongoing property costs, those businesses that are crucial to the local economy and those businesses who fell through the gaps of the previous business rate-based grant schemes.

Councils were given discretion on how to prioritise the allocation of funding to meet the needs of the local business base and priorities for the local economy. For Royal Greenwich this included cafes in parks, suppliers to businesses in the Hospitality, Retail and Leisure sector and other businesses that could demonstrate high fixed ongoing property costs, a significant reduction in income and the potential to safeguard jobs.

Eat Out to Help Out

The government’s Eat Out to Help Out scheme encouraged us all to dine out and help give the economy a head start on the way to recovery. More than 11,000 restaurants in London registered for the scheme, and 215 of those were in Royal Greenwich. Diners eating out in the borough ate 219,000 meals and saved an average of £6.36 per meal up

to 27 August.*

The Greenwich Access to Apprenticeship Fund

On 15 September Greenwich Local Labour and Business (GLLaB) held a virtual launch event to encourage local businesses to find out how they can access the Greenwich Access to Apprenticeship Fund. Chaired

by Cllr Denise Scott-McDonald, Deputy Leader and Cabinet Member for Economy and Skills, alongside a panel of experts, the event gave businesses the opportunity to learn how the levy transfer fund works, the benefits of hiring an apprentice and much more.

* Only businesses with 25 or fewer outlets registered for the scheme are included in the data.

Read the Eat Out to Help Out claims by country, region and parliamentary constituency [https://www.gov.uk/government/publications/eat-out-to-help-out-scheme-claims-by-parliamentary-constituency].

Over 60 local businesses attended the event and a number of them have expressed an interest in hiring an apprentice.

They include businesses from a range of sectors such as charities, architecture, retail and hospitality.

GLLaB can support eligible businesses in the borough throughout the hiring process, including giving advice and guidance and linking them with training providers and apprentices.

Businesses interested in finding out more can contact GLLaB on: • apprenticeships@ royalgreenwich.gov.uk • 0208 921 2440 The Greenwich Access to Apprenticeship Fund was set up as part of the apprenticeship levy scheme update, which allows levy-paying employers, including the council, to transfer up to 25% of their annual levy funds to small businesses, third sector organisations, charities, social enterprises and apprenticeship training agencies.

October 2020

16 Visit Greenwich

Visit Greenwich

- switching up the marketing to include staycations while local tourism continues to be vital Over the summer, Visit Greenwich partnered with the Royal Borough of Greenwich and SELCOC to deliver the Royal Greenwich - It’s Time! festival of offers and events as part of the borough’s recovery plan for the visitor economy.

October 2020

Visit Greenwich 17

Delivery Partners and Sponsors • Royal Borough of Greenwich • Visit Greenwich • Berkeley • Maritime Greenwich World Heritage Site • The O2 • London South East College • University of Greenwich Royal Greenwich – It’s Time launches at Capital Art Gallery

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he aim was to encourage people who live, work and study in Royal Greenwich to step outside their homes in a safe and socially distanced way to explore what’s on their doorstep and support their local businesses.

It served as a thank you to locals for their commitment to staying safe over the lockdown period and to

Campaign results to date

key workers for looking after us and keeping the borough running. It also formed the first phase of Visit Greenwich’s tourism recovery plan, recognising that - with public transport being limited to essential travel and no traditional tourists for the short term - the priority visitor market for the area has to be local people.

Barrie Kelly, Chief Executive of Visit Greenwich said, “With thanks to sponsors and so many local businesses getting behind the campaign, we are delighted that we had over 60 offers running over August and September.

There were also over 30 events that amazingly were able to happen, reinvented so they could be enjoyed safely and responsibly.”

The festival had a comprehensive marketing and communications plan behind it, including campaign website, map and guide,

• South East London Chamber of Commerce social media, e-shots, regular features in Greenwich Info and Greenwich Weekender as well as paid media activity and a campaign video that was viewed on social media and digital screens around the borough. The campaign was also promoted through businesses’ own channels which has enabled the campaign to achieve a reach of over 300,000 people, also gaining interest beyond the borough of Greenwich, which provides confidence for moving to phase 2, domestic marketing.

Full evaluation of the campaign is underway, including consultation with local businesses on how they would like to support similar initiatives. Visit Greenwich’s local tourism marketing will continue from now to Christmas to promote shopping and things to see and do to help drive footfall and local spend.

Unique Pageviews: visitgreenwich.org.uk/its-time Offers pages Events pages Total Visit Greenwich pages

8k+ 13k+ 77k+

Social media: #ItsTimeRG

Reach: 361k people Sentiment: 92% positive-neutral

Paid media

Google, YouTube, Instagram and Facebook. Reach: 85k

It’s Time for Staycations!

V

isit Greenwich has now moved into the second stage of the recovery plan which is to target the UK/domestic visitor market.

Consumer research by VisitBritain and London & Partners shows that there is a keen intention from UK residents to take a short break in the UK between October and December.

Consumers are still nervous of places with perceived large crowds of people so Royal Greenwich has a strong offer, being outside zone 1, it can take advantage of having green open spaces and riverside, fresh air, a feeling of space, attractions that are Covid-19 safe and “Good to Go” and the river for a relaxed and reassuring way to travel.

Visit Greenwich is working with local hotels to run a staycation campaign, using the Royal Greenwich – It’s Time! branding with the hashtag #CheckInCheckOut. Hotels have been given a campaign toolkit to help them drive the campaign through their own marketing channels, supported

by Visit Greenwich’s channels and VisitBritain’s Escape the Everyday staycation campaign.

Visit Greenwich is a community interest company and the official Destination Management Organisation for the Royal Borough of Greenwich, with a partnership of over 150 businesses.

Work with us: partnership@visitgreenwich.org.uk visitgreenwich.org.uk

October 2020

18 Skills

October 2020

Skills 19

Kickstart scheme goes live If you are hiring or considering hiring extra staff, South East London Chamber of Commerce can help you make the most of government funding to ease your wage bill.

I

n September ministers announced the £2 billion Kickstart scheme, an incentive for businesses to help at-risk young people get back into work. The scheme will begin in November and run initially until the end of next year.

Kickstart is an attempt to create hundreds of thousands of high-quality, six-month work placements for young people aged between 16 and 24. Under the scheme, the government will fund all of the costs of the wage of 16 to 24-year-olds who are claiming universal credit and at risk of long-term unemployment who are hired by employers.

It will cover 100% of the minimum wage, national insurance and pension contributions for a maximum of 25 hours a week - with firms able to top up wages.

The job placements should support the participants

to develop the skills and experience they need to find work after completing the scheme.

As an incentive, the government is offering businesses up to £1,500 towards set-up support, training and the cost of uniforms. Any business, regardless of size, can apply for funding. The job placements created with Kickstart funding must be new jobs. They must not replace existing or planned vacancies or cause existing employees or contractors to lose or reduce their employment.

The roles must be made available for a minimum of 25 hours per week for six months, paid at least the national minimum wage for their age group, and should not require people to undertake extensive training before they begin the job placement.

“To be successful, Kickstart needs to create long-term, quality employment opportunities and ensure that businesses and employees are fully supported throughout the placement.”

Each application should include how you will help the participants to develop their skills and experience, including: • Support to look for longterm work, including career advice and setting goals • Support with CV and interview preparations • Supporting the participant with basic skills, such as attendance, timekeeping and teamwork Once a job placement is created, it can be taken up by a second person once the first successful applicant has completed their six-month term.

Businesses looking to offer fewer than 30 Kickstart roles have to apply through a representative organisation, such as a local Chamber of Commerce. Funding is available following a successful application process. Simply contact the Chamber to apply.

Jane Gratton, head of people policy at British Chambers of Commerce (BCC), says: “At a time when cashflow is tight, this fully funded scheme will help employers bring young people into the workplace and develop new talent for the future.

“To be successful, Kickstart needs to create long-term, quality employment opportunities and ensure that businesses and employees are fully supported throughout the placement.”

“Rooted in local business communities, Chambers of Commerce understand employers’ growth aspirations, and will be working to bring companies and young people together to create new jobs.”

If your organisation is creating fewer than 30 job placements, we can help you do this, as you are not eligible to apply directly.

We are collating businesses for DWP/government, bringing them together for those who want to create fewer than 30 placements.

To register you interest, contact the Chamber and we will get back to you with further information. office@selondonchamber.org If your organisation is creating more than 30 job placements as part of the Kickstart Scheme, you can submit your application directly.

October 2020

20 Skills

The big return!

London South East Colleges safely welcomes back its students

After a busy summer of preparations across its campuses, London South East Colleges has welcomed its new intake of students and brought learning back to the classroom.

Following the lockdown in March, all courses were transferred online and students were supported remotely by their tutors. In line with Government guidelines, small numbers of students returned to campus in June and the college is now preparing for a full return in September.

College puts on extra courses to meet post-Covid 19 skills demand With so many people inspired by amazing NHS workers over the past few month, London South East Colleges is offering additional courses to meet increased demand from people wanting to study health and social care this September.

I

n addition, extra construction courses - plumbing, carpentry and engineering - are also being added to help meet the Government’s ambitious targets for house building and other large infrastructure projects across London to boost the economy.

With the Covid-19 pandemic adversely affecting some industries, London South East Colleges is working closely with employers to understand newly emerging skills needs and where career opportunities are available.

Health and Social care was already experiencing skills gaps before Covid-19, but now demand is greater than ever. Currently there is a shortage of over 100,000 full-time equivalent staff in the NHS and a further 122,000 in adult social care; by 2035 there will be around 950,000 new adult

social care workers needed and the King’s Fund suggests the NHS workforce gap could reach almost 250,000 by 2030.

Experts also forecast that around 203,000 people with engineering skills are needed every year and around 168,500 construction jobs will be created by 2023.

Deputy CEO and Principal at London South East Colleges, David Lambert, says: “As a college, we are working hard to be flexible and responsive to the changing skills needs across London. As the economy recovers from the effects of Covid-19, it’s vital that young people have the support and guidance they need to access fulfilling jobs. This will benefit them as well as the wider economy.

“We have identified courses where we have seen increased

October 2020

demand for places in these key sectors – construction and Health & Social Care - and put an additional 30% provision in these areas. This will ensure that we can give young people the opportunity to progress into the career of their choice, where lots of jobs exist.

“It’s been a challenging time for so many young people, with exams cancelled and much uncertainty over next steps. However, we are here to support students into a range of exciting pathways and give them hope that they can still achieve career success.”

London South East Colleges has courses to suit people of all ages, interests and abilities.

Visit LSEC.ac.uk to enrol online NOW or call 020 3954 4000 to speak to one of our career advisors about the best option for you.

To ensure the safety of staff and students, new measures have been introduced at every college campus - from hand sanitising stations to reduced group sizes. The new Covid-safe environment focuses on limiting the number of students on site at one time, including: • Reduced group sizes in college classrooms and workshops • Staggered start and finish times as well as lunch and breaks • Mandatory face coverings for students and staff in all communal areas • Adjusted methods of delivery, including high-quality blended learning (online and face to face) • Alternation of attendance in college buildings to reduce the number of students in at any one time • Close monitoring of participation for all students being taught online to ensure full attendance and participation

Skills 21 In addition, the College has set aside bursary grants and has a digital data scheme. This is to support students with devices and data if needed, so that everyone can benefit from the progressive blended learning approach – ensuring no student is left behind as a result of digital poverty.

Deputy CEO and College Principal, David Lambert says: “Our priority is getting students and teachers back into the classroom safely while ensuring high quality and consistent teaching and learning throughout the year.

We have worked tirelessly over the summer to make the necessary adaptations to our campuses and plan for a fully Covid-safe return.

“It is understandable that some people may feel nervous about physically returning to the classroom. However, I am keen to reassure our new and returning students that we are doing everything possible to ensure a safe, consistent and enjoyable learning experience from September including supporting those students who may not have the technology needed.

“We will of course be keeping all our procedures under review and in line with Government guidance - but our priority is continuing to support our communities at a time when education and developing new skills has never been so important.”

London South East Colleges has campuses across Bromley, Bexley and Greenwich, offering a wide range of courses and qualifications to suit people of all ages, interests and abilities - from entry to degreelevel. Students can enrol online NOW and get advice about the course that best suits them.

London South East Colleges are offering a great range of adult courses starting in September - enrol online now I could turn a career in sales and marketing into midwifery.

I didn’t have A Levels particularly in the subjects that would be associated with nursing. After making several enquiries to university colleges around the south east, I was advised to take the Access route as it could fast-track me into university - of which it did.

I am now at university training to become a midwife - something I consider to be my true calling.”

This September, London South East Colleges is rolling out an exciting range of courses designed to help adults (aged 19 and over) back into the job market, boost their careers or to retrain for a new career - equipping them with the skills required by employers.

The College has worked with its employer partners and other stakeholders to help ensure that courses are geared to the needs of the labour market. In addition, it is offering career advice and guidance for adults facing redundancy or who want to retrain.

The College has an amazing record in helping adult students into work, changing their direction, upskilling and future-proofing their careers.

• Ruth Williams achieved a first-class BSc Honours Degree in Accounting (accredited

by Canterbury Christ Church University) after being a stay-athome mum for many years.

Over the years, many have taken advantage of the College’s extensive range of employmentfocussed courses by enrolling onto Access to Higher Education and Degree level programmes, professional qualifications, apprenticeships and vocational training courses - as well as other short courses.

If you are in need of a huge confidence boost and think your skills need updating - either for the type of work you currently engage in or even in something completely different, we are here to help.

You can take inspiration from some of our previous students who have completed an adult course with us: • Joshua Tanton successfully completed his Foundation Degree in Biomedical Science, while working full time at the William Harvey Hospital.

He said: “I am very grateful to my tutors who have been so supportive and encouraging.

Studying for a degree while working full time is not easy, but it’s been a great experience and has set me on the right pathway to achieve my ambition of becoming a biomedical scientist.”

• Access to Higher Education student, Imogen Bobbet turned her ambition to become a midwife into reality by enrolling onto the Health and Human Sciences Access to HE Level 3 Diploma.

She said: “When I reached my 50th year, I was starting to think I’d finally missed the boat.

It just didn’t seem feasible that

She said: “In the past, I’d had only good experiences at London South East Colleges.

I had completed various different courses at the Bromley Campus including teaching assistance, secretarial and book-keeping. It was the latter of these that I had a real flare for and so I sought advice about taking the full BSc (Hons) degree course in Accounting.

Very soon I was on-course and moving full steam ahead.

“I’m so ecstatic about achieving a first. It’s been the best thing I’ve ever done and I am so proud of myself for all the hard work I’ve put in. The tutors are great; they are enthusiastic, energetic and really make you want to come back for more each week.”

• Joe Gibson has just completed his Business and Management Degree (accredited by Canterbury Christ Church University) and has experienced a very positive experience from the outset.

He said: “Not only is the teaching here great, I also got a lot of careers guidance.

It was a great personal learning experience and I can’t rate London South East Colleges highly enough. Going forward, I would like to study for an MBA as well as moving up to a senior leadership role at work.

I don’t simply want to become a manager; I want to be an inspirational leader focused on getting the very best out of the people I work with. This course is getting me there.”

• Navida Ahmed achieved highly on her Supporting Teaching and Learning Foundation Degree which she subsequently converted into a full first-class honours degree just one year later at university.

She said: “Education opens doors for you - fact! Walking into your local college and enrolling onto a course, no matter how basic, no matter what the subject or level, you have made a positive start and as long as you commit yourself, stick at it and take everything given to you, it will lead you to bigger and better things.

“I am so grateful to my tutors and the amazing staff in the learning resource centres. They have supported me all the way, encouraged me to achieve very high grades in my assignments and equipped me with all the skills and expertise needed to progress higher and into work.

Thank you to you all.”

• Chris Becks has managed to completely transform her career in just three short years with the aid and assistance of London South East Colleges.

Chris Becks is now destined for better things since achieving her levels 2 and 3 hairdressing qualifications.

She said: “London South East Colleges is a wonderful place to go and get started - and it is never too late to do so.

Don’t let anything hold you back. All you need to succeed is an interest, a desire and the willingness to learn and take your studies seriously.

It’s your chance to shine.”

Whether you want to improve you English and Maths, learn a new skill, retrain for a new career or study for a degree, visit LSEC.ac.uk to take a look at what we can offer you.

‘The College has worked with its employer partners and other stakeholders to help ensure that courses are geared to the needs of the labour market. In addition, it is offering career advice and guidance for adults facing redundancy or who want to retrain.’

October 2020

Legal 23

What you need to know about the Job Support Scheme In a bid to stave off a wave of expected redundancies when the Government’s Job Retention Scheme and furlough end on 31st October, the Government has outlined plans for a new Job Support Scheme aimed at protecting employment in what the Government calls “viable jobs”.

T

he financial burden of keeping people in work will now be shared by the Government and employers who will continue to support wages and employees who will need to agree to reduced hours and pay.

What you need to know Furlough and the Job Retention Scheme will end on the 31st October 2020 when your employees return to work on their normal hours and pay. If your business will not be able to support those employees returning to work, the job share scheme may provide assistance to protect jobs.

Under the Job Support Scheme, the Government will pay a third of hours not worked up to a cap with the employer also contributing a third of pay. This ensures that the employee will continue to receive 77% of their pay.

The new scheme starts on the 1st November 2020 and will run for an initial period of six months until April 2021. Your company doesn’t need to have used the furlough scheme or had employees on furlough in order to seek assistance through the Job Support Scheme.

All employers with a UK bank account and PAYE scheme are eligible although larger businesses will need to meet a financial assessment test and any larger businesses

who do receive support from the Job Support Scheme will be expected not to make dividend payments or other capital distributions whilst in receipt of Job Support Scheme assistance.

SME’s will not be required to meet a financial assessment test. SME’s are generally defined as a company which meet two out of three of the following criteria: (i) turnover of less than £25m (ii) fewer than 250 employees and/or (iii) gross assets of less than £12.5m.

To qualify, employees must be on payroll on or before the 23rd September 2020. For the job to be “viable”, the employee must work at least 33% of their usual hours during the first 3 months of the scheme. Employees will be able to cycle on and off the scheme and do not have to be in the same working pattern each month but each short time working arrangement must cover a minimum period of 7 days.

• The employee must work at least 33% of their usual hours.

• For time worked, the employee must be paid their normal rate of pay.

• For time not worked, the employee will be paid up to two-thirds of their usual wage (not furlough pay rate).

In a change from the Job Retention Scheme, employees cannot be made redundant or put on notice of redundancy during the period when their employer is claiming the grant through the Job Support Scheme.

As with the Job Retention Scheme, payments are made in arrears. The payment which is capped at £697.92 a month will not cover Class 1 employer NIC or pension contributions and note that pension contributions continue to be payable as usual by the employer.

Claims for support can be submitted through gov.uk from December 2020 and will be paid on a monthly basis in arrears.

Employers who retain staff in the Job Support Scheme or who have returned to work from furlough will remain eligible for the Job Retention bonus of £1,000 per employee in January 2021.

If your business is unlikely to be able to meet the minimum costs for the Job Support Scheme, you may need to consider costs, cuts and redundancies.

For advice and support with redundancy or restructuring please contact Judith Curran on 01689 887812 or email: judith.curran@cwj.co.uk

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Free sign up Job Support Scheme Thursday 12th November 2020 Free toto sign up Free to sign up

Free to sign up 2020 Thursday 12th November 2020 12pm-1pm Thursday 12th November Free to2020 sign up Thursday 12th November Thursday 12pm-1pm 12th November Free to sign up20202020 12pm-1pm Thursday 12th November 12pm-1pm 12pm-1pm Judith Curran, Head of Employment at CWJ will Thursday 12th November 2020 12pm-1pm Judith Curran, Head of Employment at CWJ will be addressing issues such as flexible working

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To register your interest and or to email receive a webinar link, discrimination on return work i.e. for visit www.cwj.co.uk/site/seminars marketing@cwj.co.uk or workTo register your your interest and to receive a risk webinar link, to To register interest and to receive a webinar link, visit www.cwj.co.uk/site/seminars email marketing@cwj.co.uk or To register your interest andorto receive a webinar link, ing parents, women and with call 887827 visitvisit www.cwj.co.uk/site/seminars or01689 email marketing@cwj.co.uk To register your interest and tomarketing@cwj.co.uk receive aworkers webinaror link,disabilities. www.cwj.co.uk/site/seminars or email or visit www.cwj.co.uk/site/seminars email marketing@cwj.co.uk or call 01689 or 887827 visit www.cwj.co.uk/site/seminars or email marketing@cwj.co.uk or call 01689 887827 callcall 01689 887827 October 2020 01689 887827 call 01689 887827

24 Ask the Expert

How can businesses use yoga to improve workplace well-being?

Lara Dianna talks positively about the power of yoga to improve personal wellbeing and help individuals live happy, healthy lives. This has never been more important than in the current climate, with the country gripped in the one of the worst health pandemics in living memory.

L

ara says “Mental health has increased under the spotlight in recent times.

The COVID-19 pandemic has meant that lives have been turned upside down, people are uncertain about the future, and alongside the many challenges that already being faced and existing personal ones, has made people more anxious. Yoga is a good way of combatting this. It can improve mental and physical well being, awareness and renewed energy levels.

“I’m living proof of this; through my time practicing yoga I feel more peaceful, in tune with myself, happy and accepting of my body, and relationships around me have improved.

Through it I have tools to support me in my everyday life, a practice to to come back to and recharge”.

Now Lara is keen to engage more with the business community to share her experiences and promote the role of yoga in improving workplace wellbeing.

She says: “With people working from home more often now, employers are under more pressure to look after their staff and ensure they are fit and healthy enough to do their jobs.

Encouraging them to do yoga, either by going to a class or doing it online, is a great way of ensuring staff remain healthy and productive.

Its effects have been scientifically validated.

It’s in an employer’s best interests to make sure they do this; it is well known that a happy, healthy workforce leads to high productivity levels and likely less absence, and that can only be good for business.”

Lara teaches Vinyasa Flow Yoga, a modern style of yoga characterised by placing chosen movements and options in a way that can benefit many body types; using the breath, meditation and other elements to focus and connect the mind and body and bring them to relaxation and peace at the end of class, all of which can be tailored to either a group or individuals.

With a long, active love and passion for fitness, she turned to yoga for a more holistic approach that has taught her so much.

Insured, trained and registered, she says “I have a fitness background and was looking for a practice that was more holistic and incorporated elements that focused on the mind and spirit. That’s why I chose yoga particularly, an endless journey of discovery, which I continue to learn about. And due to my life experience, I envisioned a company that focused on well being, recreation and lifestyle and believe that yoga is at the heart of it all due to its holistic nature and it’s also this holistic nature that is ideal for the workplace.”

“Yoga having been developed from the Vedas, one of the oldest texts on spirituality in India, began with wise men in deep states of meditation and whose revelations over time began spiritual traditions and philosophies such as Buddhism and Hinduism, from which yoga grew. Through its journey, it has brought much benefit to everyone who practices it to this day, all over the world.

“Yoga can bring much support to a workforce that faces stress, anxiety, depression, difficult relationships, demotivational environments,

sitting at desks for long periods of time, back pain and other ailments, all of which have triggered an increase in workplace absences.

With this in mind: movement, breathing techniques, meditation and other elements my class has to offer will benefit people in many ways. These include a well rounded experience of mental and physical health that promotes longevity, improved proprioception and balance, self-management, mind and body care, stress relief, fatigue reduction, physiological resetting, improved quality of life, improved senses, and the creation of neural pathways that bring more peace and clarity to the brain in a supportive, safe, positive and warm atmosphere. All of this will help create a happier, more satisfied, fitter and more motivated workforce”.

Yoga Vinya Y

LARA DIANNA established UTOPIA™ for wellbeing, recreation and lifestyle services two years ago. She has a passion for creating Vinyasa Flow Yoga and meditation classes that improve wellbeing recreationally and that can become part of a sustainable lifestyle, simultaneously harmonising work and home life. She helps individuals and corporate clients to use this practice and space to recharge one’s natural energy, revitalising a clearer, wiser mind and creating a happy healthy body.

For a consultation email lara@utopiavinyasaflow.com directly.

Why delay making your business the most effective and best it can be?

Lara 07340503853 Contact

Lara 07340503853 lara@utopiavinyasaflow.com Lara lara@utopiavinyasaflow.com Lara07827320379 07340503853 utopiavinyasaflow.com lara@utopiavinyasaflow.com October 2020 utopiavinyasaflow.com Lara 07340503853

lara@utopiavinyasaflow.com utopiavinyasaflow.com utopiavinyasaflow.com

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26 Big Interview

Lee helps firms get their IT house in order Lee Pepper has been in the IT industry for more than 30 years and in that time has seen great change.

H

e started his career as an office junior for a Finnish paper company before moving internally to the IT Department, a journey that included working across Europe on a variety of projects. Initially he worked as an operator on large, unwieldy IBM systems before moving up through the business in various roles to become UK Operations Manager.

He says: “As the years progressed, I worked with new technologies as they came on stream. I also witnessed the switch from print to digital solutions. One of Finland’s biggest exports is paper, and most of our customers were in the paper and energy industries. I realised that things were moving in the wrong direction so I took the opportunity to start my current business, LP Networks, in 2004.”

LP Networks is a managed service provider that offers an extensive range of IT services and technology support to businesses throughout the UK. Since 2004, the business has grown from supporting one customer with 30 devices to now managing more than 1,500 devices on behalf of many customers.

The company currently has a team of 12 staff – well, 11 humans and one canine!

Lee says: “Throughout the years we’ve helped many local companies achieve their business goals by providing an honest and excellent IT support service.

In recent years due to more reliable hardware and a shift to the cloud, we are seeing a move towards a more consultancy based service, finding out what customers’ business goals are and offering tailored solutions that can

October 2020

help them realise these goals. We help customers comply with GDPR [General Data Protection Regulation] laws and improve their Cyber security so they can better protect their assets.

“The importance of Cyber security has increased in the current pandemic.

So many people are working from home but have companies got the right IT solutions in place to cater for remote working? In the last few months, several businesses have come to us for advice on this very issue. Phishing and cyberattacks have become more common as a result of COVID-19. It pays to get Cyber-ready and ensure that your business is not vulnerable to attacks.”

to their IT; this has assisted their growth, given them more protection and made them much more efficient and resilient.”

In the short term, Lee is focused on helping his clients navigate their way through the current pandemic. In the longer term, he anticipates that more businesses will move to the cloud and take advantage of technologies that can help them work from home.

While most large companies have got their IT house in order, more and more SMEs have followed suit in recent times.

“Remote technologies mean that we can help clients from a distance, rather than have to get in our cars and visit our clients’ premises”, says Lee. “We see Compliance becoming a requirement in dealing with other businesses and Cyber security will continue to be a strong focus.

We are well placed to help businesses of all sizes adapt their IT infrastructure to suit their business needs.

Lee says: “When I first started the business in 2004, I thought: why don’t SMEs take a standardised approach to IT, as the larger companies did? Back then, the IT infrastructure in many SMEs was a hotch-potch of bolt-ons. Now, though, more smaller firms are realising the benefit of taking a strategic, holistic approach

“While things are challenging at the moment due to COVID-19, I’m optimistic about the future.”

“We’re also keen to educate workers; we’ve seen increased demand for our user awareness training, which helps staff become more security-conscious and recognise suspicious phishing e-mails.

“The importance of cyber security has increased in the current pandemic. So many people are working from home but have companies got the right IT solutions in place to cater for remote working? In the last few months, several businesses have come to us for advice on this very issue.”

Big Interview 27

THE INSIDE TRACK: Lee Pepper Favourite food: OK, this is a tough one! I love Indian food, a chicken tikka, American hot pizzas and cheese & onion crisps Favourite tipple? Probably Peroni and various IPAs Favourite holiday? A few years back, we were lucky enough to visit the Maldives, and it’s pretty much my ideal holiday Describe your family life? My wife and I have spent the last ten years renovating our house. It’s Victorian and seems to have been a perpetual project with still more to do!

How do you spend your downtime?

We like to visit heritage or historical sites or houses and will often go out for the day and just pick a random place to see. I love the cinema and films in general, they’re a great way to unwind.

I’m also passionate about football and have started playing squash again after a 30-plus-year break What are your key strengths as a manager? My work ethic and technical experience have definitely helped me.

I also like to think I have an open and honest approach And your limitations? At first, I ran the business for a long time as a “techie running a business”, which created a few pitfalls along the way.

In the last couple of years, I’ve worked hard to change that mindset Best thing about doing business in the borough? I love the history behind the borough and, logistically, it’s a fantastic location for the business.

Also, as we’ve become more involved in communicating and working with the Council, Chambers of Commerce and Enterprise groups, you can see the effort they’re putting into local businesses and start-ups Famous person you’d most like to spend dinner with? Tom Hanks, Ian Wright and Ricky Gervais. If I had to pick one, I’d go for Wrighty; he’s a local lad and I love his passion for football and Arsenal Most interesting fact about yourself?

The office I worked in for my first job was where Eisenhower directed the allies in World War II

October 2020

28 Past Chamber Events

Making the right connections Each month the Chamber hosts a variety of events which offer members a superb opportunity to meet and chat to fellow business people. Here, we review a few of our past events.

We started August with Claire Pritchard, Chair of the London Food Board and CEO, GCDA. At our virtual breakfasts with other speakers, Claire has been giving updates on food distribution and this was her opportunity to tell us about her work as the Chair of the London Food Board.

I

n early July, Clive Efford MP for Eltham was our guest speaker. Clive is one of our regular speakers who always gives good value and insight into the world of politics. He answered members’ questions both sent and asked on the day. We look forward to asking him back next year.

Later that month, we were delighted to welcome back Rob Elder, the Bank of England’s Agent for Greater London as our guest speaker.

Last year we had been at an Executive Lunch at Davy’s Wine Vaults to hear him talk about Brexit. This year, it was a virtual Zoom directed by Think Events and Rob gave us an insight into the economy during lockdown.

In these difficult times, Rob has agreed to speak again before the usual summer event.

As this issue goes to print, you may be interested to learn that during lockdown, across the Royal Borough and Lewisham, GCDA distributed 60 tonnes of food. Greenwich residents received 22,500 healthy ready meals and the box schemes totalled 4,500 which provided food to make 90,000 meals.

She discussed the ongoing transport issues with a drive to seek resolution on delays to delivering a suitable transport network to Thamesmead in particular. Where plans to bring the DLR to the only area of London without a train station have recently seen additional delays and uncertainty ensuing from the COVID crisis and lockdown, pushing for revised dates and clear updates to plans as we emerge into the “new normal”.

The virtual AGM took place on Wednesday, 21 September and it was recorded that in the Chamber’s 131 years of business this was a first.

Think Events distributed the Zoom meeting and there was a PowerPoint presentation on the events the Chamber has organised since last year’s AGM. We finished the month, with another regular speaker, Cllr Peter Morgan, Executive Member for Renewal, Recreation and Housing at Bromley.

Cllr Morgan shared insights on Bromley’s town planning & housing strategy. Questions were asked by members who had booked into this paid event.

September started with our first meeting with Abena Oppong-Asare the newly elected MP for Erith & Thamesmead discussed her new role, the lead she has had to take on the housing crisis in her constituency during the Covid crisis, and related casework as a direct result. Abena talked about seeing many individuals falling

October 2020

through the cracks, and how the councils are taking a strong lead in the response, in order to be ready and able to tackle exponential growth in resulting homelessness. Concluding the discussion on how the Government needs to better support this by funding councils properly.

Reflecting on the impending White Paper Dr Malcolm Hockaday U+I questioned council plans in the likelihood this will affect the GLA drive on house building and pressure on existing demands versus available resources potentially threatening town centre character whilst meeting demand. This was followed by a question from Alan Wright, BPTW architects and planners on the realities of infrastructure & quality standards, on possible brownfield development to ease pressure on Green Belt, as well as the possibility of commercial property reclassification to meet those social housing needs, especially amid the latest use class relaxations!

Dr Sam Parrett LSEC asked about LSEC’s Bromley campus green belt status, regarding a planning application to boost student residence capacity in anticipation of imminent government drive to re-skill workforce for rapidly growing demand in Green Economy sector post Covid in 2021. Cllr Morgan asked Dr Parrett to write him about this anomaly.

Mark Jenkinson of Crystal Associates asked about Bromley’s Green Targets for 2029 as well as digital infrastructure with Robert Buckley, Bromley Council sharing the Open Reach announcement to deliver 1gb broadband across the borough as soon as next year.

“The virtual AGM took place on Wednesday, 21 September and it was recorded that in the Chamber’s 131 years of business this was a first.

Think Events distributed the Zoom meeting and there was a PowerPoint presentation on the events the Chamber has organised since last year’s AGM.”

Forthcoming Events 29

Business Breakfast with Len Duvall OBE Assembly Member for Lewisham & Greenwich Thursday 29 October 2020 08:30 - 09:30

Join us for a virtual business breakfast meeting with Len Duvall OBE, Assembly Member for Greenwich & Lewisham.

Len will give an insight into politics and the working of the GLA. This is your opportunity to put a question to him in advance or at the event.

Please submit questions to office@selondonchamber.org no later than noon on Tuesday 27 October.

Virtual Business Breakfast Q & As with Matthew Pennycook MP for Greenwich & Woolwich

Thursday 05 November 2020 08:30 - 09:30

Join us for a virtual business breakfast meeting with Matthew Pennycook Member of Parliament for Greenwich & Woolwich.

On this occasion, we are not covering a specific topic, this is an opportunity for you to put your questions to your local MP. Please submit questions to office@selondonchamber.org no later than noon on Monday 02 November.

October 2020

30 Forthcoming Events

Forthcoming Zoom Events Our online events are an amazing opportunity to network live from anywhere and on any device.

October 2020

Forthcoming Events 31

Event Name

Members Business Clinic

Date & Time

Wednesday 21st October 09.00 - 10.00

Venue

Zoom

Additional Information The Chamber Members Business Clinic is an opportunity for members to speak to an expert and receive professional advice.

The panel is made up of five industry experts who will give an overview of their field of expertise, followed by Q & As. Cost: Free to attend

Business Breakfast with Len Duvall OBE Assembly Member for Lewisham & Greenwich

Thursday 29th October 08.30 - 09.30

Greenwich B2B Link 'n Drink

Tuesday 3rd November 18.30 - 21.00

Business Breakfast Q & A With Matthew Pennycook MP for Greenwich & Woolwich

Zoom

Join us for a virtual business breakfast meeting with Len Duvall OBE - Assembly Member for Lewisham & Greenwich.

Len will be giving us a Business update followed by Q &As

Cost: Member £24 | Non Member £30 inc VAT

Thursday 5th November 08.30 - 09.30

Zoom

In association with Greenwich B2B, informal networking with a presentation.

Chamber Host: President - Helen McIntosh Cost: Free to attend

Zoom

Join us for a virtual business breakfast meeting with Matthew Pennycook - Member of Parliament for Greenwich & Woolwich.

On this occasion, we are not covering a specific topic, this is an opportunity for you to put your questions to your local MP.

Cost: Member £24 | Non Member £30 inc VAT Crystal Associates is an independent consultancy helping cities, communities and businesses to be smarter and more sustainable.

Business Breakfast with Crystal Associates Mark Jenkinson

Wednesday 18th November 08.30 - 09.30

Zoom

Mark Jenkinson, Founder and Director, will give an overview of how Crystal Associates is doing this in practice and will open a discussion on how our businesses can play a part in making Greenwich a more sustainable place to be.

Please bring along examples of the good things you’re doing.

Cost: Free to Chamber Members

Greenwich B2B Link 'n Drink

Tuesday 1st December 18.30 - 21.00

Zoom

In association with Greenwich B2B, informal networking with a presentation.

Chamber Host: President - Helen McIntosh Cost: Free to attend

Book your Zoom event at www.selondonchamber.org/events/ October 2020

32 LONDON Open for Business

LONDON Open for Business

Open for Business can improve firms’ digital marketing footprint In these testing times, businesses need all the help they can get.

In South East London, a new initiative has been launched to help firms boost their profile and expand their digital marketing capability.

L

ondon Open for Business is designed to give businesses the tools and techniques to promote their products and services via a multitude of digital channels. Based on an affordable subscription-based model, it also provides an e-portal where firms can manage their inventory levels, take orders from customers, and sell and ship goods online.

Led by Steve Pinto, CEO of Wandsworth Chamber of Commerce, and supported by

October 2020

Wandsworth Council and the London Local Chambers of Commerce network, the initiative is ideal for businesses looking to develop an online presence or expand their digital marketing footprint to become more visible to prospective customers.

It’s ideal even for those who are not too au fait with technology and are perhaps a little uncomfortable about using it. Each subscriber is assigned an assistant who can help iron out

any issues at source and provide ongoing support when needed.

The initiative is supported by London’s Local Chambers, London’s largest business network.

Helen McIntosh, president of the South East London Chamber of Commerce, who have signed up to he scheme says: “The need for this type of programme has always been there; COVID-19 has just accelerated it. A lot of businesses have been caught napping

LONDON Open for Business 33 because they either don’t have an online presence or they don’t know how to utilise it correctly. The ones that have been able to adapt are the ones that have survived.

“Restaurants have adjusted their strategy to offer takeaways or deliveries to customers. Small retailers have been able to use their database of customers to sell to them online. These businesses wouldn’t have been able to do this if they didn’t have a good digital footprint.

“The problem is that most businesses don’t have the time to devote to digital marketing. This programme enables them to get the right support so they can use digital marketing to promote their brand to potential customers and increase sales.”

The programme is delivered in partnership with business growth specialist Chamber Nation, which provides advanced digital infrastructure to Chambers of Commerce Women Business Centres throughout the USA and now in Europe. The beauty of this infrastructure is its flexibility; businesses can choose from a menu of different services to construct their own personalised digital marketing suite.

Options include an electronic business card which includes a custom texting keyword and number and a list of the company’s products and services.

A marketing landing page is a useful tool for sharing information about the business from the main community search engine and directory, and is designed to direct customers to the company’s website or the internet. The landing page makes it easy for customers and other businesses to refer the company and its products and services to others via email, the business network and social tools such as Facebook, LinkedIn and Twitter.

With more people consuming news on the move via their smartphones, the digital marketing suite also includes a mobile publishing and display system.

In addition, a pocket marketing assistant enables users to add content about

their products and services to the local Chamber community marketing programme.

Steve Pinto says: “As we move to reopen the doors of our community, we need to realise we are not returning to the “normal” we had before COVID-19 hit our shores. Far more people are looking to do business virtually and online to stay safe. This is why we have created the London Open for Business programme – to give businesses an opportunity to promote themselves with an essential range of digital tools at a very affordable cost. We can also track return on investment (ROI) to show companies how much they’re getting for their money.

“In the short-term, as people and businesses get back to work again, our programme gives companies the chance to show the world that they’re very much open for business. In the longer term, it’s a great way to find different ways of selling products and services to customers.

“Not only that, but our programme fits in with the government’s aim of ramping up Britain’s digital capability and increasing digital inclusion in local communities around the country. We’re helping to do that and, crucially, we’re making digital

inclusion affordable for small to mediumsized enterprises (SMEs).

“Early feedback on this programme from the business community has been really encouraging. I believe that it really does have the potential to be rolled out in other areas of the UK.” For more information about the London Open for Business programme, visit https://www.openforbusiness.london/ South East London Chamber members can sign up for the programme by emailing steve@openforbusiness.london

“In the short-term, as people and businesses get back to work again, our programme gives companies the chance to show the world that they’re very much open for business.

In the longer term, it’s a great way to find different ways of selling products and services to customers.”

October 2020

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Construction 35

Three awards for Lewisham schemes Lewisham came out on top at the recent 2020 Planning Awards, winning three accolades for its work in the construction and built environment sectors.

T

hese awards celebrate the diverse talent working across these important sectors, which are key to the future performance of the UK economy.

Lewisham council received accolades in the following three categories:

economic benefits, including the delivery of 50,000 new homes, 12,000 new construction jobs with 18,000 more in the nationwide supply chain, and 9,500 permanent new jobs along the corridor.

Team Catford, the locally-based team which leads the community engagement on the regeneration of Catford town centre on behalf of Lewisham Council, won the award for community-led placemaking. Finalists were judged on how their project contributes to the improvement of the physical or environmental quality of a place or the economic or social well-being of a community. Since 2017, Team Catford has held thousands of conversations with local people to gather more than 2,500 views and ideas which are helping to shape the emerging framework plan to guide development over the next 10-15 years.

Developer Really Local Group won this award for Catford Mews cinema and community space. Replacing an old Poundland store in the shopping centre, the multi-functional community space opened in 2019 to provide the first cinema in Lewisham in almost 20 years, a live music space, comedy and networking events, exhibition space for locals to showcase their work and a pop-up food market featuring local traders.

The venue’s objective is to be affordable and inclusive, with community-led programming and cheap cinema tickets.

Award for Community-Led Placemaking

Award for Infrastructure Planning

The proposals for the Bakerloo line extension (BLE) won the award for infrastructure planning, with judges describing the project as “a great example of new infrastructure facilitating major regeneration”.

In partnership with the Greater London Authority and Transport for London, Lewisham Council has worked alongside Southwark Council to produce a series of interconnecting planning frameworks for most of the route corridor.

These proposals aim to generate £8.2 billion of local

Award for Fostering a Healthy High Street

The judges said that the “mix of uses will ensure vibrancy at all times of the day”, and that the scheme demonstrated a “bottom-up approach”.

“These proposals aim to generate £8.2 billion of local economic benefits, including the delivery of 50,000 new homes, 12,000 new construction jobs with 18,000 more in the nationwide supply chain, and 9,500 permanent new jobs along the corridor.”

Construction to start on cycle route

onstruction work is to begin on the C cycle route which stretches from Greenwich Park to Shooters Hill.

Funded by Transport for London (TfL) and part of Royal Borough of Greenwich Council’s Streetspace programme, the route will connect Greenwich Park and Shooters Hill via Old Dover Road and Shooters Hill Road. It will provide a much-needed safe, protected cycling space along Shooters Hill Road and create a better environment along Old Dover Road for walking and cycling.

The first phase will be built along Shooters Hill Road between Baker Road and Weyman Road at the eastern end of the route.

Segregated cycle lanes will be created using poles. The poles will provide protection from traffic for cyclists, but will be spaced so that residents living on Shooters Hill Road will still be able to access their off-street parking.

A new pedestrian and cycle crossing will be installed and works to bus stops along the route on Shooters Hill Road will ensure they remain fully accessible to bus passengers.

Eventually the route will connect to Greenwich Park’s east gate. This later phase requires upgrades to traffic signals, however, so the council is working closely with TfL to be able to start the second phase as soon as possible.

The measures will be implemented on a trial basis and residents are encouraged to comment on the scheme using the council’s online feedback survey at https://www.royalgreenwich. gov.uk/xfp/form/549 The feedback received will help the council to decide whether to make the changes permanent.

The Streetspace programme aims to change the streets of the borough to support the significant increase in cycling and walking that began during the national lockdown and looks set to continue. The changes will make social distancing easier which will help to stop the spread of the virus and bring longer term benefits for public health, including improved air quality and reduced carbon emissions.

Changes include widening footpaths and filtering more residential streets to create low-traffic cycle routes and neighbourhoods.

October 2020

36 Construction

20 Years of Regeneration in Royal Arsenal Riverside

Twenty years into the regeneration of the £1.2 billion Royal Arsenal Riverside development, Berkeley has transformed the disused former munitions site into a thriving leisure, retail and cultural destination that thousands of people call home.

“The rebirth of the Royal Arsenal is one of London’s greatest regeneration stories” Tony Pidgley CBE used to say. The renowned Chairman for Berkeley Homes, who sadly passed away in June this year, was a proud advocate for the regeneration of Woolwich and the partnership work with the Royal Borough of Greenwich and the Great London Authority.

“Those who remember the old Woolwich of the 1990s will understand how far it has come.

Many factors contributed to this success but at the heart of it all is a partnership based on trust and a shared vision”.

October 2020

Royal Arsenal’s military heritage dates back to 1512. Over the centuries the site expanded and grew, being recognised as the centre of excellence in the design and manufacture of armaments and peaking at 80,000 employees during the First World War. The slow decline began after the Second World War, and eventually in 1994 the site ceased operation as a military establishment.

The decline of the Royal Arsenal led to the decline of the wider area. The objective of the new development was not just to rejuvenate

the disused site, but to spread the benefits to the wider area. This was complicated by contamination, a significant number of listed buildings, low land values and a challenging surrounding context.

A fundamental objective of the masterplan was to connect the site to the town centre, and the town centre to the river. With centuries of military use the site had been purposefully separated with no access. For regeneration to be a success this had to be reversed.

Construction 37

Improved connectivity

In 2005, following concerted efforts by Royal Borough of Greenwich and Berkeley, construction started on the DLR extension to Woolwich. Berkeley accommodated the DLR within the masterplan by changing the phasing sequence and construction programme for delivery of the tunnels.

The arrival of the DLR was a critical part of the early placemaking for the wider Woolwich area, providing a direct link to Canary Wharf, Stratford International and London City Airport.

Royal Arsenal is also connected to other transport links including National Rail and an on-site Uber boat by Thames Clipper.

Berkeley was instrumental in bringing the forthcoming on-site Crossrail station to Woolwich, which is expected to open in the first half of 2022.

Working closely with the council, Berkeley encouraged Marks & Spencer to open at Royal Arsenal Riverside, which was seen as a major achievement at an early stage in the development. The growth of the development also attracted new entrepreneurs. Berkeley has assisted a number of start-up businesses, including helping two local people grow their catering business from their kitchen, to a market stall and then into the beautiful Con Gusto restaurant. They also helped another local creative start-up grow to take over a 140 sq.m office.

New green space

Nature and healthy lifestyle are at the heart of Royal Arsenal Riverside. The development is situated right on the River Thames with fantastic river views, while there are more than 12 acres of green open spaces and 500 new trees being delivered. Tree-lined paths, waterways, sensory planting and wildflower meadows between fantastic new parks provide a calm and peaceful space away from the fast pace of city life.

A new park with beautifully landscapes has opened, with 1 acre already delivered containing green space and a waterway

with a babbling brook and stepping stones for children to play in. The park is named Maribor Park, paying homage to the beautiful town of Maribor in Slovenia, which Woolwich has been twinned for more than 50 years.

Local growth and community

Berkeley is passionate about the growth of Woolwich. The business actively participates in the South East London Chamber of Commerce business forums and also organises local networking events that create links between small businesses in Woolwich and Royal Arsenal.

Berkeley has located its Divisional Head Office at Royal Arsenal, which makes the business not only a developer but an investor, commercial tenant and major local employer in Woolwich. The business is stitched into the local community and knows what really matters to local people.

More than 60 events are held every year at Royal Arsenal Riverside. There is always something happening giving this vibrant destination colour and a reason to visit, mix and mingle. Events have included the Tall Ships Race, Woolwich Carnival, Greenwich Docklands International Festival, Woolwich Contemporary Print Fair and the established Royal Arsenal Farmers’ Market, run in a partnership between Berkeley and GCDA. The site will also soon be home to a new creative district, Woolwich Works, which will be equal in size to London’s South Bank and just as ambitious with new theatres and artists’ studios showcasing a variety of arts and entertainment.

There is a thriving and established community here, supporting local events, organising social action campaigns and developing community groups such as a dog walking club, team-based fitness training called ‘Royal Resistance’, a local tag rugby club and even a recycling club. All this helps to foster a real neighbourhood feel.

Twenty years later, Royal Arsenal has become a beautiful riverside neighbourhood and has helped to drive the growth of Woolwich. Royal Arsenal Riverside has been built and transformed across the years through a joined up approach between Berkeley, the Royal Borough of Greenwich, the Greater Authority London and the local community.

It is a welcoming home to so many and a growing area with a bright future.

For further information call Berkeley Homes on 020 8108 7155

“Berkeley has located its Divisional Head Office at Royal Arsenal, which makes the business not only a developer but an investor, commercial tenant and major local employer in Woolwich.

The business is stitched into the local community and knows what really matters to local people.”

October 2020

Bruce K9 offer a variety of security options to suit everyone’s needs, whether it be a security dog handler or static guard who provide a permanent security presence to deter would be intruders.

Some of the services we provide: ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲

Security Dog Handlers Security Guards Property Securing & Alarming Concierge CCTV Monitoring Risk Assessments Access Control Key Holding Door Supervisor Mobile Patrols

We are fully insured, and naturally, we treat all our contracts with the utmost confidentiality and sensitivity.

Why not get an expert opinion? We would be happy to provide a risk assessment for you to consider free of charge and no obligation

Tel: 01233 626669 Mobile: 07595 981684 Email: info@brucek9ltd.co.uk

Certificate No: 2015/770

U+I 39

Revealing a new vision for Greenwich Peninsula

U+I unveils latest images of Morden Wharf - a new riverside neighbourhood for all Londoners The landscape design is inspired by the site’s history as a marshland – embracing ecological diversity and producing a natural resource that can be enjoyed by everyone.

Buildings will nestle into the lush setting, which will foster biodiversity and cohesiveness with nature at the heart of the urban community.

T

here are not many regeneration schemes across London that provide a new public park, let alone one that sits next to the Thames.

But Morden Wharf is not like most regeneration schemes.

This new neighbourhood on Greenwich Peninsula is being created by regeneration specialist U+I, in collaboration with acclaimed Dutch architecture firm Office for Metropolitan Architecture (OMA).

Our vision is to create a thriving new community that offers unparalleled quality of life for all who live, work and visit – through an approach centred on a combination of design quality, sustainability, wellbeing, heritage and connectivity.

Together, we are proud to reveal new images showing our vision for the future of Morden Wharf – set to be the largest scheme in the UK by OMA – including visuals of Morden Park, the four acre park at the very heart of the scheme, which will be open for all Londoners and offer outstanding views of the Maritime Greenwich World Heritage Site and Canary Wharf across the River Thames.

In fact, around 50% of Morden Wharf will be devoted to the new public realm and green space, with communal allotments and community gardens, as well as a wide range of age-specific play places and landscaped public spaces, each with their own character. A new public square on the riverside will provide an expansive civic space that will play host to a year-round calendar of events, activities and markets for the local community and visitors from across the capital.

By placing community at the heart of Morden Wharf, we are laying the foundations to create a sustainable neighbourhood fit for the future. Building a sense of community from the outset is fundamental in doing so – we firmly believe that whether you live, work, or enjoy a visit to the site, it is essential that everyone feels a sense of belonging.

To take full advantage of Morden Wharf’s enviable riverside position, the park stretches along 275m of the Thames and leads directly off the Thames Path, which will be almost exclusively accessible to pedestrians and cyclists. As well as those living, working and visiting Morden Wharf, this will allow Londoners from across the city to enjoy the views and connections of this often forgotten part of the Peninsula.

The path itself will be upgraded and widened to 6m to better and

“To take full advantage of Morden Wharf’s enviable riverside position, the park stretches along 275m of the Thames and leads directly off the Thames Path, which will be almost exclusively accessible to pedestrians and cyclists.”

more safely accommodate those on foot or two wheels – a move that forms part of our overall effort to promote environmentally friendly modes of transportation across the site and wider area.

In support of this, we will embed infrastructure for green mobility throughout the site, including the provision of a new mobility hub, 2,700 cycling parking spaces and new bridge link that completes the Peninsula network.

Sat within the lush and extensive public realm will be 12 residential buildings providing 1,500 homes – up to a third of which will be affordable family homes – in a mix of private sale, shared ownership and London Affordable Rent tenures.

Echoing the site’s rich industrial heritage, Morden Wharf will also support 1,100 new permanent jobs on site through a range of workspaces, including commercial, retail, leisure and community spaces. An existing warehouse, on the site of an old pub, The Sea Witch, will also be retained to accommodate a new brewery / taproom together with a mix of refurbished workspace for creative businesses.

The plans also include a new permanent boat house on an existing jetty, designed by architects Carmody Groarke.

The boathouse could provide a permanent mooring for Gloriana, the Monarch’s Royal Rowbarge, which was expertly crafted to mark Her Majesty’s Diamond Jubilee in 2012.

By mixing residential, commercial and community space, we will create a thriving and productive neighbourhood with wellbeing and sustainability – environmental and economic – at its heart. Morden Wharf is a model for the future of urban living – a place with everything you could need is on the doorstep, in a stunning riverside location.

October 2020

40 Profile

The Greenwich innovator with a global outlook If innovation is to be the quickest route to an economic recovery in the UK, look no further than Mo-Sys. The Greenwich-based company has spent several years at the forefront of innovation, designing and building unique camera technology products for film and broadcast, including camera tracking, broadcast robotics and virtual production hardware.

October 2020

Profile 41

O

ne of the company’s key innovations is StarTracker, an in-studio optical camera tracking device for augmented reality and virtual reality applications. It binds together the real elements of a virtual studio (the presenters and guests) with the part of the studio generated by the graphics engine.

All camera and lens movements are captured precisely in real-time and applied to the virtual scene. This is done via a small LED sensor, which is mounted on the studio camera and shines light on retro-reflective stickers or ‘stars’ placed on the studio ceiling or lighting grid.

Effectively, this allows the StarTracker to monitor the position of the studio camera in relation to the virtual scene in real-time.

Mo-Sys has extended this concept to create the world’s first pre-configured complete virtual studio system, complete with tracked cameras, which enables production experts to turn a small physical studio into a much larger virtual studio. It removes the costs of building a physical set and offers the opportunity to include remote guests in the virtual studio – ideal in the current climate in which COVID-19 restrictions have hampered efforts to congregate on a physical set. As well as being a highly useful tool for production specialists, the system can also benefit a host of other audiences, such as events companies seeking to create added-value content to support live events, or corporates that want to create branded video content for sales, marketing, training and promotional purposes.

These products have attracted customers from all around the world. Mo-Sys serves customers in more than 50 countries, including high-profile names such as Sony, Disney, Sky and Netflix, and exports 95% of its products overseas.

While many other companies are scaling back and making redundancies, Mo-Sys is actively growing the business: revenues are increasing by around 50% per year, while staff numbers have grown from 12 in 2014 (when the company first moved to Greenwich) to 50 today.

Ten staff have been recruited in the last two months alone as the company gears up for the next phase of its expansion.

While Mo-Sys’ international work is well-known, the company has also formed productive partnerships at a local level.

Michael Geissler, CEO of Mo-Sys, explains: “The University of Greenwich (UWL) approached us to ask if we could help them.

Due to COVID-19, some of their media and film students couldn’t finish their filming projects but with our help they have now done so.

“With current social distancing rules in place, the students were unable to get everyone together on set but our technology meant that most of the people could join the studio remotely. The students also used an LED wall, which effectively creates the appearance of natural light in the studio.

Now that they’ve finished their coursework, they’re in a better position to get a job; one of them has already gone on to gain employment in a FTSE 500 company.”

Mo-Sys was a very early adopter of LED wall technology for real-time visual effects (VFX) production, highlighting the company’s position at the forefront of innovation. Mo-Sys products were involved in the filming of Gravity, the Oscar-winning sci-fi thriller starring Sandra Bullock and George Clooney, where an LED volume was first used in a high-profile feature film. The use of LED volumes for shooting real-time VFX shots has become hugely popular.

Recently Star Wars: The Mandalorian series was also filmed using this technology.

Michael says: “A lot of people are bemoaning the fact that COVID-19 has stopped film production but our technology shows that it is still possible. You just have to think outside the box and do things in a different way.

“Like so many companies, we’ve had to adapt during the pandemic. We’ve re-thought all of our existing products to see how they could be modified for use in the current climate.

We had to address how to increase productivity and efficiency even with people working from home. We’ve also made significant changes in our marketing strategy to help keep us visible to existing and prospective customers; this has been important as our main promotional activity - large-scale international tradeshows have all been cancelled due to COVID-19.

“We felt it was vital to keep R&D going because we didn’t want to be overtaken by our competitors. We changed the way we communicated both internally and externally, and we streamlined our processes and decision making, which combined delivered in an increase in productivity even with so many staff working from home. Even though trading conditions are still challenging, we’re pursuing ambitious growth plans. We want to double staff numbers to 100 within two years. That’s great news locally because we’ll be attracting more of the finest talent to Greenwich. We’re currently in the process of recruiting for another six positions including IT support specialists,

studio and assembly technicians, software developers, and admin/sales support personnel.

Whilst the expansion plans are impressive, Michael feels that the UK government could provide more financial support for fast-growth, innovative exporters with patented intellectual property and a global reach.

“We were not able to tap into the government support scheme” he says. “They tried to find every way possible not to give us the money, even though we have no debt, are cash-positive and have a proven track record of developing products that solve real-world problems.

Our bank even told us that we didn’t qualify for government support because we re-invest our profits into growth and innovation.

Conversely, it was a nice gesture to be awarded a discretionary grant from the Royal Borough of Greenwich which we found very useful.

“However, despite the government support situation, and the continuing impact of the pandemic, we’re optimistic about the future.

We have a lot of patents either already granted or pending, and innovation is our main strength.

We’ve set ourselves ambitious growth plans and I’m confident that we’ll achieve them.”

Best of Royal Greenwich Award Winners 2020 Andrew Geldard, Willmott Dixon, Jurga Sakalauskaite, Michael Geissler and Steph McGovern

“A lot of people are bemoaning the fact that COVID-19 has stopped film production but our technology shows that it is still possible.

You just have to think outside the box and do things in a different way.”

October 2020

42 InterContinental London - The O2

Ready to Welcome You Back Like many hotels in London, InterContinental London - The O2 has laid dormant for several months due to the Covid-19 pandemic. But come October 1st, the award-winning hotel reopened its doors again to the public.

The hotel has been out of action since March, what has the hotel done during the temporary suspension of operations?

“We were proud to be a home for NHS doctors, nurses and volunteers who were fighting on the front lines of the pandemic at the NHS Nightingale hospital based at the ExCel London, and those attending training at the designated facility at The O2 arena.

We opened our doors exclusively for this group from April and offered 100 rooms per night on a complimentary basis which included catering each evening when they returned from their shift.

H

olger Marass, Hotel Manager at InterContinental London – The O2, talks about how they have managed the temporary suspension of operations, supporting the NHS, reopening the hotel, and what the luxury property has planned moving forward.

October 2020

This was a great way for us to say thank you, and salute the bravery and commitment of these courageous men and women.

The hotel laid dormant once the NHS departed in June, with a skeleton team of staff on site keeping the building prepped for reopening, and ready if the NHS required us once again.

During this time, we also took the opportunity to install solar panels on top of the roof of the ballroom as part of our green initiative.

The panels are sitting alongside our chef’s vegetable garden and will help power the hotel, particularly through the summer months.”

How has the hotel prepared to keep guests safe with Covid-19 restrictions?

“The safety and well-being of our guests and colleagues is our number one priority, and as has become expected for hotels, restaurants, and bars, we have implemented new hygiene procedures above and beyond our standard protocols, as well as social distancing measures, in line with Government and public health advice.

With that, we have committed to the IHG® Clean Promise, which, along with a more rigorous cleaning regime, has seen us implement hand sanitizer stations, and a one-way system throughout the hotel, with guests also required to wear a face-covering in public areas.

InterContinental London - The O2 43

After implementing these measures, we still remember that we are a hotel. We are committed to hospitality and providing memorable experiences for our guests.

To do this we are continually looking for opportunities to keep service standards high, even though the guest journey may look and feel different to what our guests were previously accustomed to.”

What facilities will be open at the hotel when you open on October 1st?

“During phase one of the reopening, we will open Market Brasserie restaurant, Clipper Bar and Meridian Lounge with a limited capacity, focusing on breakfast, dinner and afternoon tea.

We will also be reopening our gym, swimming pool, and The Spa, with a limited treatment menu. Unfortunately, the sauna, steam room and jacuzzi pool remain closed for the time being.

Phase two of the opening will see the return of fine dining in Peninsula Restaurant, Eighteen Sky Bar, and our executive club lounge. We are hoping to see the gradual return of larger events and conferences in the coming months also.

We have also put together several value-added packages for our guests to enjoy. Our ‘On Your Time’ package includes flexible check-in and check-out, allowing guests to choose when they arrive and depart.

Check-out times can easily feel like the end of a holiday or trip, so by offering this flexibility, we are allowing guests to really get the most out of their stay.”

The hotel is renowned for hosting extravagant events, how has this changed with Covid-19?

“The hotel has had the privilege of hosting many large, magnificent events in the past, including conferences, summits, banquets, and Christmas parties. This of course is not possible at present with new regulations around large events and gatherings.

We are currently working with a range of partners who are helping us create hybrid and virtual meeting experiences. This appears to be how the meeting and events sector is looking to continue until large in-person events can resume.

We are fortunate to have the Arora Ballroom, which boasts over 3,000 square metres of pillar-free space. The ballroom can be split into multiple configurations, allowing us to easily create ‘bubbles’ for different groups, breakout spaces and catering areas, with one-way routes starting from the separate ballroom entrance away from the hotel lobby.”

What is the plan for InterContinental London – The O2 moving forward?

“My hope is that individuals regain confidence in us, and the hospitality industry. Hotels are one of the safer places in a crisis because of the strict cleaning regime, particularly in public spaces. We have wide corridors, six guest lifts and a car parking facility, with our outlets set-up at a reduced capacity to allow plenty of space.

This makes it a lot easier for our staff and guests to respect social distancing measures and remain safe throughout their stay.

Whilst we can’t host large groups and events at present, we are seeing that local and domestic market guests are still keen for a night away from home, to go on a staycation, and explore their own backyard. A night at InterContinental London – The O2 is a great opportunity for guests to experience something a little special that they may have been missing during lockdown.

We are still looking forward to the fast-approaching Christmas period, and are currently accepting lunch and dinner bookings for groups in our restaurant and bars, with our Christmas Day and New Year’s Eve programme receiving some finishing touches.

Whilst we are far from business as usual, there is still appetite for travel, and although we can’t go as far, and the guest experience may look and feel a little different, we are still committed to delivering True Hospitality and creating memorable experiences.”

“The safety and well-being of our guests and colleagues is our number one priority, and as has become expected for hotels, restaurants, and bars, we have implemented new hygiene procedures above and beyond our standard protocols, as well as social distancing measures, in line with Government and public health advice.”

InterContinental London – The O2 reopened on October 1st, 2020, along with outlets including Meridian Lounge, Clipper Bar, Market Brasserie and The Spa. You can read more about the hotel’s commitment to the IHG®Clean Promise at ihg.com/clean To learn more about the On Your Time package and the hotel reopening, please visit: iclondon-theo2.com Solar panels on top of the ballroom roof

October 2020

44 Finance

Businesses need flexible financial support to recover from pandemic Many firms have taken on debt during the pandemic and require flexible repayment solutions to rebuild their revenues and avoid an unsustainable debt crisis.

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hat’s the standout highlight of a new British Chambers of Commerce (BCC) poll conducted in partnership with banking group TSB. More than four out of ten (42%) of those surveyed said they had accessed finance during the pandemic through government lending schemes such as the Coronavirus Business Interruption Loan Scheme (CBILS) or the Bounce Back Loan Scheme (BBLS). These businesses were almost evenly spread across all sectors, with manufacturing firms slightly more likely to have taken out finance.

Those drawing on the schemes were overwhelmingly doing so to support critical day-to-day business operations during the pandemic. More than seven out of ten (71%) said they used finance to support cashflow, 43% for overheads, 40% for paying staff and 32% for paying other debts.

Almost two thirds (64%) of respondents said the repaying of finance built up during the pandemic might have a negative impact on their business. More than one in four firms (27%) said repaying finance might mean they scale down operations and 26% said they would change their investment plans. Most concerningly, 11% said they may have to cease trading – suggesting that future financial support may be needed.

More than four in ten (44%) firms surveyed said they had not attempted to access finance during the immediate crisis, but still face challenging business conditions.

While 38% had seen increases in revenue from UK customers, a further 38% saw a

October 2020

decrease. One half of firms (50%) said their cash reserves had slightly or significantly decreased since July 2020.

large debt burdens could stifle the recovery, threatening jobs and constraining business activity and investment.

Faced with this, local lockdowns and the planned withdrawal of various government support schemes this autumn, more businesses are likely to access business banking services in the coming months to support their day-to-day operations and drive the wider economic recovery.

Those looking to do so overwhelmingly require a flexible business banking service, offering a mix of face-to-face and in-person capabilities.

“Others who have weathered the immediate storm may yet need access to finance for working capital to help their businesses recover and grow. Ministers should consider whether some loan schemes should be extended beyond the autumn to help.

Adam Marshall, BCC director general, said: “Government loan schemes have been a lifeline for many businesses during the pandemic so many firms have taken on debt to survive.

“With many businesses still facing reduced demand, depleted cash reserves and continued uncertainty, bold solutions will be needed to prevent thousands of firms across the UK from falling into a spiral of unsustainable debt. If not addressed,

“Over the coming months, government, regulators and banks must work together with business communities to find solutions that help firms repay coronavirus loans sustainably, and access the support and services they need at this challenging time.”

TSB CEO Debbie Crosbie added: “Banks have a vital role to play in helping small businesses survive and thrive. It is very clear they need banks that can provide a full suite of services, including lending, face-to-face advice and outstanding technology to help them build back better.

TSB is focussed on providing this mix for small businesses across the country.”

“With many businesses still facing reduced demand, depleted cash reserves and continued uncertainty, bold solutions will be needed to prevent thousands of firms across the UK from falling into a spiral of unsustainable debt. If not addressed, large debt burdens could stifle the recovery, threatening jobs and constraining business activity and investment.”

Has your insurance broker publicly pledged to put your interests first?

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Looking for an insurance broker?

Choose Chartered.

Chartered status, explained

Chartered status in business

Royal charters go all the way back to the 13th century. The idea was simple: serve society by creating and defining the highest professional standards, uphold those standards, and drive them forward. The Chartered Insurance Institute (CII) achieved its royal charter in 1912. The CII has been entrusted with raising standards in the insurance and personal finance sectors ever since.

Attaining the highest standards in insurance isn’t easy, but with Chartered status, demonstrating a commitment to those standards is.

Chartered status allows firms to make a pledge to uphold good practice.

It tells their clients everything they need to know about working with Chartered professionals. It says this firm is committed to a level of clientcentricity rooted in professionalism and ethics.

Chartered status is awarded to individual professionals such as brokers, underwriters and claims practitioners who display eminence in their field, as well as to firms themselves. To become a Chartered firm involves a commitment to expertise, integrity and clientcentricity. Standards of excellence in qualifications, ethics, business practices and professional development must be maintained.

By choosing Chartered, you are choosing an insurer or insurance broker that has made a public commitment to professionalism.

The CII sets the bar, a firm meets it.

Chartered status allows customers to recognise this excellence. It represents a pledge of enhanced standards.

That’s what the Chartered badge stands for.

Why choose a Chartered insurance broker?

Quite simply, it’s about dealing with a professional. Chartered insurance brokers have made a joint public commitment with the CII to deliver the highest standards of professionalism, then placed a public badge on that commitment.

It’s about being transparent, having integrity and being committed to serving society. In fact, Chartered status cannot be attained without a clear customer focus. By choosing Chartered, customers can benefit from professionals who put their needs and ethics at the heart of their business.

Where to find a Chartered firm Many insurers, brokers, underwriting agents and financial planners have been awarded Chartered status. To Choose Chartered, simply look out for the badge on a firm’s website, email or letterhead. Alternatively, go to cii.co.uk/charteredinsurancebrokers where you can check whether your broker is CII Chartered, and find more information about what it takes to achieve Chartered status.

The Chartered badge proudly tells you when a professional has made a public commitment to upholding the highest standards and putting you first.

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46

INTRODUCING OUR APPLE BLOSSOM MICRO WEDDING PACKAGE

ALL FOR £1,195 Introducing our Apple Blossom Micro Wedding package for your intimate wedding of 15 guests. We found the meaning of Apple Blossom very fitting for this current climate “I prefer you before all”. Put your love for your fiancé first and celebrate with us at The Bromley Court Hotel with our very ‘stress free’ package.

This includes your wedding room hire, drinks reception, wedding breakfast with drinks, chair covers & sashes to dress the room as well as an executive accommodation for the happy couple the night of their wedding.

We have also partnered up with a couple of our amazing suppliers for the package to include your table and room decorations, as well as a small bouquet and button hole for the happy couple.

Contact our amazing team today to book an appointment to view our beautiful venue!

0208 461 8610 - events@bromleycourthotel.co.uk

October 2020

Health and Wellbeing 47

CIPD prioritises mental health The CIPD has joined 32 other leading organisations in signing an open letter committing to prioritising the mental health of their employees as they return to work.

J

oining organisations including Unilever, Barclays and Santander, the CIPD has signed an open letter to The Times newspaper which details this commitment.

The letter comes as fears grow around the knock-on effects of the COVID-19 pandemic on mental health. The open letter cites research by the charity Mind, which found that 35% of employees describe their mental health as either poor or very poor, and that the prospect of returning to work was causing them to feel anxious.

This is reinforced by CIPD research which found that 43% of employees said their general mental health has worsened since the coronavirus outbreak, rising to 52% for those with an existing mental health issue.

From an employer perspective, the CIPD found that 88% of employers are concerned about the impact of the pandemic on employee mental health.

When asked for more detail about mental health issues, fear and anxiety about themselves or a loved one becoming ill was by far the most common concern reported by employees within the surveyed organisations.

The open letter emphasises that “there has never been a more important time to build back better when it comes to supporting employee mental health and wellbeing. As a group of leading employers and industry bodies in Britain, we are committed to doing this”.

As the country continues to re-adjust from the impacts of COVID-19, employee mental health needs to be prioritised as a factor at the heart of any business recovery discussions. The people profession has a crucial role to play in ensuring this happens.

The CIPD has produced a range of guidance and resources for employers

and people professionals to support the health and wellbeing of employees.

The organisation has produced a guide, “Coronavirus (COVID-19): mental health and returning to the workplace”, which details how practitioners can support the mental health of employees as lockdown ends and there is a phased return to the workplace.

Employers can also see the full range of the CIPD’s health and wellbeing resources on the pandemic, such as resources to support the wellbeing of remote workers.

For more information, visit https://www.cipd.co.uk/news-views/coronavirus

“The open letter emphasises that “there has never been a more important time to build back better when it comes to supporting employee mental health and wellbeing.

As a group of leading employers and industry bodies in Britain, we are committed to doing this.”

October 2020

Bruce K9 offer a variety of security options to suit everyone’s needs, whether it be a security dog handler or static guard who provide a permanent security presence to deter would be intruders.

Some of the services we provide: ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲

Security Dog Handlers Security Guards Property Securing & Alarming Concierge CCTV Monitoring Risk Assessments Access Control Key Holding Door Supervisor Mobile Patrols

We are fully insured, and naturally, we treat all our contracts with the utmost confidentiality and sensitivity.

Why not get an expert opinion? We would be happy to provide a risk assessment for you to consider free of charge and no obligation

Tel: 01233 626669 Mobile: 07595 981684 Email: info@brucek9ltd.co.uk

Certificate No: 2015/770

News 49

Lewisham Council to build its first permanent ‘modular’ housing Lewisham Council has been awarded nearly £19m of grant funding from the Greater London Authority (GLA) and the Mayor of London to fund a series of innovative developments.

T

he programme will deliver much needed social homes, benefitting those most directly impacted by the housing crisis, which has worsened since Covid-19.

The first two projects, totalling 65 homes at two locations, will be built offsite using Precision Manufactured Housing (PMH) methods. This adds to the legacy created by the award-winning temporary PLACE/ Ladywell scheme and highlights the borough’s position as one of the frontrunners in delivering new, affordable homes with greater speed, efficiency and environmental performance.

Lewisham Homes, the council’s housing company, has appointed leading offsite construction specialist Caledonian Modular to deliver the two buildings. In addition to the manufacture, Caledonian are also providing a full ‘turnkey’ service including groundworks, installation and finishing.

The funding will come from the GLA via its Accelerated Construction Fund (£13.75m) and the Right to Buy Ringfence Agreement (a further £5m).

The Home Park development in Sydenham will comprise 31 new family homes for social rent. The second site, at Edward Street in Deptford, will deliver 34 family homes for temporary accommodation, with retail units on the ground floor and public space including a small urban square.

A third development of 47 homes for social rent on Burnt Ash Hill in Lee is currently in the design phase.

In addition to this funding, a further £1.3m has been allocated by the GLA and Mayor of London through the Small Sites Small Builders Programme, which will help to deliver around 66 new social homes on four sites across Lewisham.

Tom Copley, Deputy Mayor for Housing and Residential Development, said: ‘I’m delighted to support these cutting-edge new council homes for Lewisham residents.

‘Sadiq Khan has made building new council homes a priority and, across London, more were started last year than in any year since 1983.

‘We will continue to back ambitious councils like Lewisham to build new social housing, and to urge the Government to give London enough funding to build the genuinely affordable homes Londoners need.’

Cllr Paul Bell, Lewisham Cabinet Member for Housing & Planning, said: ‘The economic impact of the Covid 19 pandemic means that more families are facing homelessness and our commitment to tackling the housing crisis remains as strong as ever. These new modular home schemes, which build on the success of PLACE Ladywell, mean we can offer much needed social homes for families on our housing waiting list.’

Ainsley Forbes, Lewisham Homes’ board chair, said: “Lewisham Homes is proud

to be the principal delivery agent for the Building for Lewisham programme, and to be playing our part in pioneering modern methods of construction in the borough.

I am personally excited by this new venture and eager to see the results. We welcome the addition of 65 new family homes to Lewisham’s social housing stock.”

Paul Lang, chief executive officer at Caledonian Modular, said: “By specifying our “turnkey” modular solution, Lewisham Homes will achieve a modern, high quality build that is completed in significantly less time than a traditional approach.

“We designed the Lewisham Homes’ project, as we do with all our schemes, using building information modelling (BIM), while our precision manufacturing will ensure occupants are provided with a highly efficient and comfortable living environment.

“Having recently completed an accommodation contract in the South West of England, which was one of the largest modular residential developments in Europe with nearly 1,500 bedrooms, we are confident of delivering this latest sizeable project.’

Read more about the Building for Lewisham programme and find out further information about the completed and upcoming sites at: www.lewisham.gov.uk/buildingforlewisham

‘We will continue to back ambitious councils like Lewisham to build new social housing, and to urge the Government to give London enough funding to build the genuinely affordable homes Londoners need.’

October 2020

50 New Members

and finally...

Steve James Corbyn

Welcome to our new members Flex Occupational Health Limited Tel: 020 7097 3884 Email: sarah@flexoh.co.uk Contact: Sarah Fowler

GBM Consultancies Ltd

Tel: 07568 249 663 Email: Coachlola@gobecomemore.com Contact: Lola Adeleye

Gmax Trackstars

Tel: 020 809 01752 Email: mark@gmaxtrackstars.com Contact: Mark Lancaster

Rivington Solicitors

Tel: 020 3302 3810 Email: admin@rivingtonsolicitors.co.uk Contact: Sushil Gaikwad

Tel: 07958 945099 Email: alanjharwood@hotmail.com Contact: Alan Harwood

Sandra Bauer PR & Marketing Limited

The o2

The decision paid off handsomely, giving the business focus, and I have more exciting developments currently in the mix.

Tel: 07967 666136 Email: sandra@sandrabauer.co.uk Contact: Sandra Bauer

UK Business Mentoring

Tel: 07711 018 897 Email: mark@ukbusinessmentoring.co.uk Contact: Mark Roblett

Payroll-Me Ltd

Tel: 07958 945099 Email: alicja@payroll-me.co.uk Contact: Alicja Batto

Riddingtons CIS & Payroll Solutions Tel: 01322 665913 Email: Bob@cispayrollsolutions.co.uk Contact: Bob Gardiner

Whimsters Financial Solutions Limited

Tel: 07977 129144 Email: post@whimsters.co.uk Contact: Peter Whimster

As a member of our Chamber, you are joining a unique organisation with a strong campaigning voice for business to local and national government.

You can access a range of services, networking events and support to help your business do better. Importantly, you can also access other members to find new suppliers, promote your business services, or join forces on new opportunities.

Find out how to join and learn how others are benefiting from their membership.

For more information telephone: 020 8317 3365 email: office@selondonchamber.org

“As a member you’re well connected with access to our range of benefits and services, including our directory of local member businesses.”

October 2020

I

started my career after completing my City & Guilds in bricklaying in the 1980’s and spent many years on building sites learning all aspects of the trade.

I’m an ambitious people person, and good with project management, so it naturally led onto me launching my own building company. Having worked on a couple of projects in Greenwich, I fell in love with the historic green Royal Borough and decided to make it Sentinel Design and Build’s catchment area and my home.

There’s a diversity of architecture and I enjoy the community in South East London.

Tel: 0344 809 0202 Email: sarah.allsop@theo2.co.uk Contact: Sarah Allsop

H2 Systems International

Managing Director Sentinel Design and Build Ltd

What was your first job, and what was the pay packet?

Working for my Father who had a business in transport & warehousing. £3 per day.

What would you do with your last pound?

Engrave my initials in it and bury it in the foundations of one of our building sites for future generations to uncover

What is the biggest challenge facing your business?

Like so many businesses at the moment, constantly adapting to the challenges of the Covid pandemic. Ensuring that my team operates safely at all times, ensuring materials are delivered as efficiently as possible as many production lines have been impacted.

If you were Prime Minister, what would be your first decision?

Employ experts in their fields to advise me, rather than career politicians. I think this would restore trust in the electorate.

If you could do another job what would it be?

Stand up Comedian, Bingo Caller, Entertainer or Children’s Counsellor - anything that brings me in contact with people and allows me to raise a smile, laughter being the best medicine after all.

What book are you currently reading?

I’m up with the larks at 5am and don’t get much down time. I enjoy watching Netflix to unwind & Wallander is one of my favourites.

SEE A BIGGER PICTURE

LEXUS NX SELF-CHARGING HYBRID

£363.88 + VAT

PER MONTH*

£2,183.13 + VAT INITIAL RENTAL*

Contact us today for a personalised quote.

Derek Palmer 07468 861109 derek.palmer@jemca.co.uk

LEXUS SIDCUP Ruxley Corner, Sidcup, DA14 5HS 020 8269 8219 www.lexus.co.uk/sidcup

Model shown is NX 300h 2.5 5dr CVT (£37,310), including optional metallic paint at £920 (38,230). Official fuel consumption figures in mpg (l/100km): combined 36.6 (7.7) – 39.7 (7.1).

Combined CO2 175 - 161g/km. Figures are provided for comparability purposes; only compare fuel consumption and CO2 figures with other cars tested to the same technical procedures. These figures may not reflect real life driving results. Fuel consumption and CO2 produced varies significantly depending on a number of factors, including the accessories fitted (post-registration), driving style, conditions, speed and vehicle load. All models and grades are certified according to the World Harmonised Light Vehicle Test Procedure (WLTP). All mpg and CO2 figures quoted are full WLTP figures. The official CO2 figures for vehicles have changed, due to a change in the official method of calculation. CO2 figures are used in the calculation of Vehicle Excise Duty (car tax) for new cars during their first year of registration. As a result, all CO2 figures, car tax and ‘on the road’ prices for new vehicles, which were provided or displayed prior to 1 April 2020, may now have changed for vehicles which were not registered before that date. These dates may change, please visit www.vehicle-certification-agency.gov.uk/fcb/wltp.asp for the latest information. Choice of options and accessories fitted (pre-registration) may affect the official CO2 figures, car tax and ‘on the road’ price. For details of your preferred model and grade derivative, please contact your local Lexus Centre. *Business users only. Initial rental and VAT applies. Available on new leases of NX 300h when ordered and proposed for finance between 14th September 2020 and 15th December 2020, registered and financed by 31st March 2021 through KINTO One Contract Hire, a product offered by KINTO U.K. Limited. Advertised rental is based on a 36 month customer maintained contract at 8,000 miles per annum with an initial rental of £2,183.13 +VAT. Excess mileage charges apply. You will not own the vehicle.

Other finance offers are available but cannot be used in conjunction with this offer. Offer may be varied or withdrawn at any time. At participating Lexus Centres. Lexus Centres are independent of KINTO U.K. Limited. Indemnities may be required. Finance subject to status to over 18s only. KINTO U.K. Limited registered office Haven House, Compass Road, Portsmouth, PO6 4RP. Authorised and regulated by the Financial Conduct Authority. Terms and conditions apply. KINTO is a registered trademark owned

by Toyota Motor Europe and used under licence by KINTO U.K. Limited.

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Employing an apprentice can be a great solution as they learn on the job and bring new skills to your business. We can: » » »

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Learning also improves your well-being and helps you to make new friends. It also lets you be creative, discover new interests and keeps you active.

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