Liam Robinson discusses partnership, skills and Eurovision
• Meet the new team members at Liverpool Chamber
• LCR Connect takes Eurovision to a global audience
• Liverpool Chamber announce 2023 charity partnership with Liverpool School of Tropical Medicine
LCR Connect is the City Region’s new digital highway.
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Well Connected is mailed without charge to all Chamber members and distributed at all Chamber events. All correspondence should be addressed to the Editor at Liverpool Chamber. Views expressed in publication are not necessarily those of Liverpool Chamber. Reprinting in whole or part is forbidden except by permission of the Editor. © 2023. Whilst every effort is made to ensure the accuracy and reliability of material published in this journal, Benham Publishing and its agents can accept no responsibility for the veracity of claims made by contributions in advertising or editorial content. Benham Publishing cannot be held responsible for any inaccuracies in web or email links supplied to us.
Signs that inflation pressure is easing but more firms concerned about interest rates. The BCC’s Quarterly Economic Survey (QES) for Q2 2023 – the UK’s largest independent survey of business sentiment, made up of 92% SMEs and a leading indicator of UK GDP growth – shows that less than half of firms now plan to raise prices in the next three months as cost pressures ease.
Overall, 35% of respondents reported an increase to domestic sales in the last three months, while 24% reported a decrease, largely unchanged since Q3 2022.
Marketing and media sector firms were the most likely to report increased sales (40%), while retail firms were the most likely to report a decrease (33%).
Overall, 23% of respondents reported an increase to plant/equipment investment in the past three months, while 58% reported no change, and 19% reported a decrease.
As measured as a percentage balance, the manufacturing sector stands at +9% (down from +14% in Q1) while the service sector stands at +2%.
The percentage of firms expecting their prices to rise (45%) has fallen to its lowest level since Q2 2021 although remains high by historical standards.
As measured as a percentage balance, the manufacturing sector stands at +41%, while the services sector stands at +44%, both down on the previous quarter.
Inflation remains the top external factor of concern for the majority of respondents (69%), though this has declined from the peak of 84% in Q3 2022.
Interest rates is a concern for 41% of respondents, up from 36% last quarter. Hospitality firms are the most likely to cite both inflation (79%) and interest rates (46%) as a concern.
“Business rates have increased dramatically as has the rent we pay on our warehouses.”
Small logistics firm in Essex
“Inflation is apparently slowly dropping, but we are not seeing that in the prices we are paying for raw materials.”
Micro manufacturer in Surrey
“Our biggest customer has decided not to [open new restaurants] due to his gas bills increasing by 800%.”
Small services firm in Lancashire
“Post-Brexit red tape prevents me from doing business with some new European suppliers.”
Small retailer in Shropshire
The stand out event of the year has to be the Eurovision Song Contest in May, where the city came together to put on a first class show enjoyed across the world. Even if you aren’t a Eurovision fan, you surely couldn’t fail to be caught up in the positive energy it created across the city. It is fitting therefore that the theme of this Magazine is Regeneration, given the pivotal role that the legacy of Eurovision can play in supporting more inward investment and regeneration across the city region.
From a business perspective we wanted to create a lasting legacy that went beyond the glitter and the glamour. Partnering with the Department for Business and Trade and London Chamber of Commerce, we were proud to host a Ukrainian trade delegation to Liverpool in advance of the event itself. I was also privileged to present at the Ukraine Business Recovery Conference in London in June, maintaining the partnership with London Chamber and the Ukrainian Chambers of Commerce. We want to continue to provide opportunities and support for all our business currently trading overseas or considering those first steps. Raising our international trade profile is fundamental to creating the environment where businesses want to invest and grow and Liverpool Chamber has a key role in helping to achieve that.
The legacy of Eurovision is also a topic which Councillor Liam Robinson, Leader of Liverpool City Council, touches on in our feature article (pages 24 & 25).
Councillor Robinson shares his aspirations for the city and how working in partnership will be key to success and we look forward to working with him and his new team.
As always this edition of the Magazine includes some excellent examples of how our members are continuing to adapt and innovate, despite the ongoing economic challenges. Whilst the latest Quarterly Economic Survey results (pages 4 & 5) indicate that business confidence is slowly starting to return, investment remains relatively stagnant. Over the coming months we will be examining what that means for city region businesses and what more we can do on a local level to increase business confidence and inward investment. Your views really matter so please get in touch with me or the team to find out more about the ways you can get involved policy@liverpoolchamber.org.uk
We have enjoyed some excellent events so far this year including a sunny Aintree for another great day of networking and racing. We are now looking forward to our Annual Innovation Awards at the iconic St George’s Hall on 26 October where we hope you will be able to join us to celebrate another year of business innovation and commercial success.
In this edition we also introduce our new team members Lizzie Johnson (Head of Commercial Services), Helen Kinsella and Tom Morgan-Wynne (Membership & Business Growth Managers) who are looking forward to meeting members as
Paul Cherpeau, Chief Executive
well as introducing new initiatives to help maximise the benefits of your Liverpool Chamber membership. You can read more about what they have been doing in their first few weeks on pages 8 & 9 or get in touch via membership@liverpoolchamber.org.uk
Ultimately however, the Chamber works as a team, always evolving and looking for ways in which we can support our members. Whatever your interests or priorities we strive to meet your expectations so if you have any ideas or think there is more we can do – get in touch and let us know!
Enjoy your summer!
Lizzie Johnson Head of Commercial Services
What a whirlwind the last few months have been! My first week started with a bang when we hosted Liverpool Chamber Day at Aintree Races. It was great to meet so many members at one event, where a fantastic day of racing and networking was enjoyed by all. Members can now register their interest for the 2024 race day by contacting any of the membership team. I highly recommend registering your interest as soon as you can - it’s a day that’s not to be missed.
On my second week at the Chamber, we hosted a trade summit, welcoming Ukrainian delegates to Liverpool. The event was held in recognition of Liverpool hosting the Eurovision song contest this year, on behalf of Ukraine, and was the first-ever bilateral meeting to have taken place in the UK outside London. It was an honour to be part of such a historic event, however the experiences shared by our Ukrainian guests gave a sad insight into the reality of day to day life for them, their families and colleagues.
The Chamber #WellConnected and Chamber Social events offered further opportunity to spend time with members. It’s been great to engage with so many businesses at our networking events and to learn about the range of companies within our membership base. These events really highlight the warmth and welcoming nature of the Chamber membership community. Details of upcoming #WellConnected and Chamber Social events can be found on the Liverpool Chamber website.
We’re thrilled to be hosting our annual Innovation in Business Awards at the magnificent St. George’s Hall in association with Blok ‘N’ Mesh. Taking place on Thursday 26th October, it’s set to be a spectacular evening as we celebrate the successes of businesses and individuals who contribute to the business community within the Liverpool city region.
With 500 guests expected to attend, we’ve introduced new award categories including Innovative Product or Service, and Leadership Innovation, to reflect the measures businesses have taken in the pursuit to retain customers and staff amongst the current climate.
Our new Membership and Business Growth Managers, Helen Kinsella and Tom Morgan-Wynne joined us at the beginning of June. The pair have hit the ground running, meeting new and existing members alike. Their enthusiasm has been electric and both are determined to ensure that our members make the most of chamber services in order to grow their businesses. Please drop Helen and Tom a message if you would like to meet them for a coffee.
In addition, I would like to extend a special thanks to our new Strategic Partners; Help to Grow, Warwick Development and ComCab. I’ve really enjoyed getting to know you and I’m looking forward to working together.
My first couple of months have been fantastic and I can’t wait to see what the future holds. Please make sure that you say ‘hello’ at future Chamber events if we’ve not already met.
Last years’ awards was my first Chamber event and it was impressive to see so many local businesses come together to celebrate each other’s success. I’m absolutely delighted to be part of the planning process in the build-up to this flagship event that celebrates individuals and businesses who’ve helped drive our city region.
Nominations are still open and there are limited sponsorship opportunities available. If you’d like to secure your tickets or would like further information regarding sponsorship and raising your profile amongst 500+ business professionals, please contact james.parker@ liverpoolchamber.org.uk.
How have you found your first couple of weeks?
Helen: I really feel like I have hit the ground running since starting at the Chamber. I received a great response on LinkedIn when I announced that I had become part of the team, which kept my calendar full for the first few weeks. And my colleagues gave me great support in fully understanding our brands values.
Tom: It feels like I have joined the Chamber at a very exciting time, and I have enjoyed my first month. From the get-go, everyone in the team has made
me feel so welcome and included. It has been such a pleasure to work alongside a team that is dedicated to helping our members. I’ve learned so much, and it’s been a pleasure to meet members to learn about how they are growing their businesses and what it is the Chamber can do to help them with their goals.
What area of the role are you most excited to develop?
Helen: For me, the area I am most excited to work within is engagement with our members. I come from a background of account management, so establishing
and building relationships is where I feel I thrive. I’d love for all of our members to feel that they can reach out to anyone in our team for help or guidance, and receive a friendly voice at the end of the phone or over a brew.
Tom: There are so many elements to the role but one area I am excited to develop is engagement with technology focused businesses. I have an interest in all things technology so I’m keen to get my head stuck into that industry. Specifically, I want to develop how the Chamber can be a part of the new way that we work and live with new technologies such as AI.
If you would like to discuss how membership with the Liverpool Chamber can support your organisation, or you would like to know how to make the most of our Partner Services, please contact Lizzie Johnson or James Parker via lizzie.johnson@liverpoolchamber.org.uk or james.parker@liverpoolchamber.org.uk.
Helen Kinsella & Tom Morgan-Wynne Membership & Business Growth Manager’s
Utilising the 212km full fibre network that is being built across the six local authorities of the city region, LCR Connect provided the digital highway that enabled the successful delivery of the week-long celebration and Saturday’s final.
The grand final was broadcast live from Liverpool’s M&S Bank Arena to a global television audience of more than 160 million people, with performances running throughout the week, including fringe events as well as two semi-finals.
LCR Connect is a joint venture between the Liverpool City Region Combined Authority, led by Mayor Steve Rotheram, which owns 50% of the venture, alongside ITS, and NGE, who are delivering the network across the Liverpool City Region.
Steve Rotheram, Mayor of the Liverpool City Region, said: “Staging a global spectacle like the Eurovision Song Contest to hundreds of millions of viewers around the world was a massive triumph for our area – and one that was made possible, in part, by our world-class infrastructure.
“Through LCR Connect, we’re delivering the fastest internet speeds in the country and positioning ourselves at the forefront of the UK’s digital revolution – and stand ready to attract the thousands of well-paid jobs and training opportunities it will bring to our area. We’ve shown the world that nowhere is more capable, or qualified, to host global events than the Liverpool City Region.”
The network, which is on track to be completed this year, is designed to significantly improve connectivity, and will support internet access for businesses and other organisations, making the city region among the best-connected areas of the UK.
Working with the BBC, technology partners and the National Cyber Security Centre, experts from LCR Connect and joint venture partners ITS and NGE provided the design and deployment of the network.
The Liverpool City Region’s new full fibre network, built as part of LCR Connect, a 50% publicly owned joint venture, has played a leading role in this year’s Eurovision Song Contest.
Utilising the ITS Faster Britain full fibre network, the solution ensured Eurovision 2023 was broadcast to the largest global audience in the contest’s history, as well as providing connectivity to the world’s media, audience members and visitors in the city.
To ensure resilience, the solution encompassed completely diverse routes from the M&S Bank Arena in Liverpool to independent locations in London, where internet traffic was handed off to the BBC and the European Broadcasting Union, allowing the show to be beamed around the world.
And ITS, in partnership with leading security experts NTT, also provided protection for the public facing internet traffic at the arena, defending against distributed denial-ofservice (DDOS) attacks, a tactic commonly used by cyber-criminals.
Daren Baythorpe, CEO of ITS, said: “The vision of LCR Connect is to provide a world-leading full fibre network to the City Region, and this weekend that has been in evidence. We were delighted to work with multi-agency colleagues to deliver this event in Liverpool to a global audience.
“Our network and security measures have enabled broadcasters to take this spectacle to its biggest ever audience, providing reliable connectivity to visitors across the city, and contributed to a memorable week of celebrations across the City Region - it really does show the power of connectivity. I would like to thank the technical teams that have enabled such a successful event.”
Scott Bicknell, UK Managing Director of NGE, said: “Eurovision 2023 has been placed under the sign of unity, which is also one of NGE’s values, demonstrated each day by the work our teams carry out together with the Liverpool City Region and our partner ITS to bring high-speed internet in the region.
Ahead of the event, organisers had been especially alert to a possible cyber-attack after Italian police thwarted attempts by pro-Russian hackers to disrupt last year’s event in Turin, so network security was a central element to this year’s planning.
“We are thrilled to have contributed to the successful delivery of this major European event, with the construction of a reliable and transformative infrastructure for local businesses and communities. A shout out to our Liverpool teams for their commitment.”
The vision of LCR Connect is to provide a world-leading full fibre network to the City Region, and this weekend that has been in evidence. We were delighted to work with multi-agency colleagues to deliver this event in Liverpool to a global audience.
1st2 Achieve Training, based in the north-west, are specialists in the training and development for the construction sector, including CSCS tests, Level 2 and Level 3 qualifications.
Our trainers are construction industry experts and understand the needs of employers and individuals alike. Since 2016, we have worked with over 135 employers to design and deliver CITB recognised qualifications. We offer a range of training packages, including SSSTS, SMSTS and PASMA qualifications.
We have national Skills Bootcamp funding to support either Liverpool employers or LCRCA residents.
Find out more about our bespoke training packages and availability at www.1st2achieve.com or call 0330 165 5099 and speak to one of our Construction Enrolment team.
Edward Pavilion, Liverpool
Well-designed workspaces with flexible terms, at the heart of the Albert Dock. Say goodbye to corporate and conventional, say hello to Clockwise. Book a tour and find out more
liverpool@work-clockwise.com
WORK-CLOCKWISE.COM
SupplyWell provides a seamless experience for both schools and teachers using our digital supply platform. We help schools connect directly with amazing teachers, teaching assistants and cover supervisors. Built by a team of former teachers and senior leaders who have experienced the challenges of supply and recruitment first hand, SupplyWell are teachers working with tech bringing about a new approach to cover management.
Over a third of schools across the Liverpool City Region have benefited from SupplyWell’s flexible workforce approach to supply, and now SupplyWell has announced expansion into two new regions of the UK – Manchester and Cardiff. This move comes as a result of our continued growth and success in helping schools and teachers find the right match. The flexible workforce approach to tackling supply means that schools have an extension to their team with access to trusted members of teaching staff whenever they are needed. Ultimately, schools are paying less for consistency and high quality teachers, teaching assistants and cover supervisors, while the educators are paid fairly,
teaching happier, and have their wellbeing treated as priority.
There are challenges facing the education sector, and SupplyWell’s innovative approach to supply has become an increasingly popular method for managing absence. Manchester has been identified as an area with a high need for supply teachers, due to its expanding population and growing number of schools. Similarly, Cardiff has also been identified as an area in need of reliable and efficient education recruitment solutions. SupplyWell’s entry into these markets is expected to provide a muchneeded solution for schools in the areas.
SupplyWell’s CEO and co-founder Michael says “SupplyWell’s expansion into Manchester and Cardiff marks a significant milestone for the company, as we continue to grow and expand our services. We believe our innovative platform will provide a much-needed solution for schools in these regions, helping them to find the right staff quickly and efficiently. We are committed to revolutionising the education recruitment market, and this expansion is just the beginning of our journey.”
If you want to find out more about SupplyWell and access your flexible workforce while saving your school money give us a call 0333 305 0601 or email hello@supplywell.co.uk
We understand that a strong local foundation is essential for growing strong communities. We have spearheaded numerous initiatives aimed at enhancing the lives of residents in these and other areas by focusing on delivering affordable, high-quality housing to provide families and individuals with secure and comfortable places to call home.
Lightbody Street is the first new build residential development of its kind in this part of the city, with Torus investing over £40million to provide genuinely affordable housing options in an exciting location, we are proud to be leading the way in regenerating an area that has previously been overlooked but is set for a bright future with Bramley Moore Dock, Liverpool Waters and Ten Streets close by.
You will know that Torus is a leading housing and regeneration group that strives to make a positive impact across the North West but did you know the scale of our involvement in transformation in the local area?
With a commitment to building great homes, creating thriving neighbourhoods, and empowering people to live well and succeed, Torus has been at the forefront of positive change, helping to improve the way people live, work, and connect for many years.
By revitalising the local housing landscape and enhancing community spaces, Torus has helped in the improvement of physical environments and encouraged a sense of pride and belonging among residents, creating a positive ripple effect throughout entire communities.
Last year, after receiving planning permission to build 185 apartments and ten townhouses, our main contractor, Eric Wright Construction, broke ground on a landmark development at a disused brownfield, former industrial site on Lightbody Street in Liverpool’s historic Stanley Dock.
This development will also contain a new commercial space within the development that will add further value to the community by creating opportunities for local businesses to open premises in a world-renowned location. By using brownfield sites in this way, we are we are helping to protect our local green spaces and regenerate these underutilised and forgotten areas back into thriving communities. It is intended that the development is connected into Peel Energy’s Mersey Heat network to provide low carbon, cost effective heat and power to Lightbody Street.
To learn more about Torus developments please visit: https://torus-developments.co.uk
Liverpool BID Company is on the path to reach Net Carbon Zero as it announces a new project to support businesses in the city to support them to do the same.
Businesses in Liverpool are to be asked what they need to help them reach Net Carbon Zero to identify where targeted support and investment may be needed. The project, delivered by Liverpool BID Company in partnership with Arete Zero Carbon, will help the city assess how close it is to reaching the target of Net Carbon Zero by 2030.
Liverpool BID Company itself is on the pathway to reaching Net Carbon Zero by 2030. This year the organisation is assessing any procurement, including the lifecycle of goods and reducing waste. It is examining ways it can support its staff travel to be more sustainable and working towards 2025 as a target for exploring the use of alternative fuels within energy and utilities. By 2030, any remaining carbon emissions will be offset through a verified and local carbon project.
Liverpool has ambitious plans to reach Net Carbon Zero in under two decades. Metro Mayor Steve Rotheram has announced that Liverpool City Region has a goal to become Net-Zero Carbon by 2040 or sooner. The City of Liverpool, through the 2030 Net Zero Liverpool Action Plan, sets out the actions that the city needs to take to become net zero by 2030. Businesses across the city and beyond should also be considering how they can become net zero.
The first step of the project will see businesses surveyed across the city centre - in a variety of sectors including accommodation, hospitality, retail and leisure, culture, professional services and public sector - to gain an understanding of the awareness to net-zero, including the
city’s plan to become net-zero by 2040 or sooner.
The data will then be reviewed to define the parameters of targeted support to help businesses reach their goals. Liverpool BID Company will then seek pilot funding to support a significant number of businesses in Liverpool. The surveys being today (4th July) and will be completed by September.
Liverpool BID Company CEO, Bill Addy, says there needs to be a joined up approach for businesses across Liverpool if the target is to be reached.
“At Liverpool BID we took the initiative to work to become a Net Carbon business, as we believe that we have to show the way if we are to support businesses in the city to take the same path. Working with Arete Zero Carbon we have successfully calculated our supply chain carbon impact and have developed a pathway to net zero. For many businesses it can feel like yet another thing on their to-do list, despite how vital and critical they know it to be. Therefore our goal is to first map knowledge and understanding, so that the support we offer is targeted directly to the needs of business across a range of sectors. We want to be able to ensure that businesses outside of the city centre, and right across the city region, are able to access the same support that will be offered. The target is ambitious but it needs a strategic assessment and businesses will need help if they are to meet it”.
Liverpool BID Company is a private, notfor-profit organisation, representing the interests of 860+ levy paying businesses in Liverpool city centre, across three BIDs (Business Improvement Districts) - Retail & Leisure BID, Culture & Commerce BID and Accommodation BID.
The aim of Liverpool BID Company is to:
● Bring added value to levy payers and build on the core services already provided by Liverpool City Council and Merseyside Police
● Ensure both BID areas are clean and secure for businesses and visitors, and have the right environment for the private sector to succeed - whether a retailer, restaurant owner, or legal and financial service
● Work with the city and charities to tackle street dwellers
● Drive footfall and develop activity where needed
● Champion the voice of the levy payers it represents, pushing forward their agendas and making things happen
The Liverpool BID areas cover some of the most iconic locations in Liverpool city centre:
● The eclectic and diverse independents of Bold Street
● The thriving restaurant and hotel scene of Castle Street
● Liverpool’s ever-evolving high streetfrom the iconic brands on Church Street and Williamson Square, to the high-end boutiques of Metquarter
● The professional and financial services around Old Hall Street
● Mathew Street and Cavern Quarter - the birthplace of The Beatles, a focal point in the city’s music heritage, and a colourful nightlife scene
● The famous Waterfront and Royal Albert Dock, Three Graces and Pier Head
● St George’s Quarter and St John’s Gardens and William Brown Street
● Hope Street and the entrance to the Georgian Quarter
For more information about Liverpool BID Company, please visit:
Business Summit held in April. The discussion focused on crucial topics such as the disruption of supplies, increased costs, higher transportation costs, decline in confidence, shift in investment destinations, and nearshoring. These issues were examined in light of the ongoing conflict and its implications for global trade. The important role played by regional economies and supply chains was strongly advocated through the panel discussion.
3. Collaboration on cybersecurity, promoting joint efforts to enhance digital security measures.
4. Facilitating cheaper and easier trade through the adoption of digital trading systems.
London, 23 June 2023 – The recent outbreak of Russia’s full-scale war against Ukraine has left a profound impact on value chains across European, Asian, and other markets. To address these effects and explore potential unexpected consequences, the Ukraine Recovery Business Day was held on 23 June in London. This event brought together industry leaders, policymakers, and experts to discuss the challenges faced by businesses and the wider economic landscape.
The CEO of Liverpool Chamber, Paul Cherpeau, participated in a panel discussion during the event, as follow up to the Liverpool-Ukraine
The United Kingdom and Ukraine have signed a Digital Trade Agreement (DTA) to strengthen their economic ties and propel bilateral trade into the digital era. Building upon the existing UK-Ukraine Free Trade Agreement, the DTA modernizes trade practices and unlocks numerous benefits for businesses and consumers in both nations.
Key provisions of the Digital Trade Agreement include:
1. Open digital markets, ensuring the tariff-free flow of digital content.
2. Guaranteeing the flow of trusted data, fostering secure data transfers between the UK and Ukraine.
The Bergen Chamber of Commerce, located on the picturesque west coast of Norway, extended warm greetings to the Liverpool Chamber of Commerce in the United Kingdom. Recognizing the historically strong trade and cultural connections between our two cities, we were excited to host a visit that aimed to further strengthen these ties.
Haakon Thuestad, Director of Strategy and Communications, came to Liverpool to understand how the Capital of Culture and Eurovision legacy was helping businesses grow in the area. He is responsible for planning their upcoming Annual Conference in Autumn, a prestigious event which brings together around 1500 business leaders, politicians, and thought leaders from various sectors.
We shared some impressions from last year’s conference, which showcased the dynamic exchange of ideas and collaborations amongst attendees. This year, it will focus on highlighting the importance of second-tier cities across Europe, with a particular emphasis on Bergen and Liverpool.
Haakon Thuestad has been closely observing the development of our city since 2006, with a specific interest in the impact of cultural initiatives on our businesses, city, and national identity as a second-tier region. During his time in Liverpool, Haakon Thuestad engaged with local business leaders, government officials, and cultural influencers to foster dialogue, exchange ideas, and explore opportunities for collaboration.
By expanding the UK’s leading role in shaping digital trade rules, the Ukraine deal addresses various areas of significance, such as trade in services, financial data, cybersecurity, open internet access, online consumer protections, electronic documents, digitized customs procedures, and cutting-edge areas of emerging technology like artificial intelligence. The Digital Trade Agreement serves as a testament to the commitment of both nations to foster innovation, enhance economic cooperation, and drive digital transformation. Liverpool Chamber will continue to work with colleagues at the London Chamber and Ukrainian Chamber to ensure the development of trade opportunities between businesses in the city region and within the Ukraine recovery programme can be realised.
We hope that this visit will further strengthen the bonds between our Chambers of Commerce and contribute to the mutual growth and prosperity of our respective cities. As we strive to enhance our bilateral cooperation, we are confident that this exchange of insights and perspectives will pave the way for new avenues of collaboration between Bergen and Liverpool.
Greyhound Chromatography, founded by Paul Massie, has been in business for 41 years. Based in Birkenhead, Greyhound supplies laboratory consumables to research and analysis facilities all over the world, a few of their key markets include India, Pakistan & the Middle East.
Attendance at International Trade Shows such as Arablab held in Dubai, and frequent visits to customers overseas has played an integral role in their success and managing relationships with clients. With Digital Marketing and fast moving technology, the companies physical need to travel has altered and Greyhound have now invested heavily in a Media/Digital Suite, these digital meetings convert into possible face to face meetings.
Paul Massie sought to establish a business that could be relied on to deliver much needed research supplies all over the world from a single warehouse in the UK. Interest rates were high and establishing the business was a brave decision at that time. Birkenhead was chosen as an ideal location due to the motorway network and easy access to Liverpool and Manchester Airport as well as the port of Liverpool.
A close relationship with the Chamber of Commerce gives Greyhound the confidence to export goods all over the world. The logistics department at Greyhound is led by Adam Kitto, a highly trained Dangerous Goods specialist, with experience at the highest level to transport goods by Air, Sea and Road.
There are many dangerous products within the chemical industry that are used routinely in research and analysis. With the support of the documentation team at Liverpool Chamber of Commerce, delivery to Greyhound’s customers is a stress-free process even for goods that are considered to be highly dangerous to be transported.
Greyhound Chromatography has enjoyed exponential growth over the past few years and is on track in 2023 to see the biggest annual turnover in its history. With a growing number of staff, including three Apprentices. Greyhound is going from strength to strength and is looking forward to building business connections all over the world with the expert assistance of Liverpool Chamber of Commerce and the Department for Business and Trade.
Our Individual Placement Support (IPS) employment service works with local people and businesses to meaningful paid employment
■ We work in partnership with local businesses
■ We link people to the right job match for them
■ We secure paid employment
■ We provide ongoing support for client and employer
Working in par tnership with us can assist your business as well as local communities in Liverpool, Warrington, Halton, Cheshire, and Wirral
Over 300 job seekers have accessed our services since April 2022.
Take a look at our recent job outcomes, success stories, more: www.liferooms.org/suppor t /IPS
90% of people with a severe and enduring mental illness want to work, but only 8% are in paid employment
First explains how companies can get prepared for future net zero reporting requirements.
Many companies have set net zero targets, but far fewer have set out a robust plan for getting there. The UK government wants to change this – and has pledged to make net zero transition plans mandatory for large companies, as soon as this year.
The UK’s Transition Plan Taskforce (TPT) has outlined three principles for companies to follow:
Ambition – A strong transition plan should contribute to and prepare for a rapid and orderly economy-wide net zero transition. The UK government committed to reaching net zero greenhouse gas emissions by 2050, and many countries are quickly following suit –or are already well on their way.
Actionable – A good transition plan will explain the specific, actionable measures your business intends to implement on its net zero journey. This means setting out exactly what you plan to do and when, as well as what quantity of emissions will be cut through the changes.
Accountable – According to the new TPT guidelines, an accountable plan means enabling “delivery of the plan through clear governance mechanisms along with consistent, comparable and decision-useful reporting and verification.”
Who makes the decisions about your net zero transition plan? Who has responsibility for ensuring that the measures listed are carried out on time? What is the role of senior
management? Your transition plan should explain the decision-making and approval process for net zero measures within your organisation. It should also explain who is overseeing the plan and its implementation.
Better to start late than not at all
Real transparency also means being honest about the limitations of your plan. That might mean looking at constraints and uncertainties in the transition, such as challenges regarding emissions reductions of hard-to-decarbonise sectors. It is unlikely that your initial transition plan will have all the answers about getting to net zero. Being upfront about this makes your plan more credible.
For more net zero transition planning advice, contact partnerships@sefirst.com or scan the QR code
Liverpool’s thriving visual arts scene represents a diverse group of artists working in all mediums. Exhibit spaces range widely, from the more traditional and long-established Walker Art Gallery to FACT, a forward-thinking all-inclusive creative technology space for digital and new media art. The composition of Liverpool’s dynamic arts community is reflected in exhibitions like the Liverpool Biennial 2023 that opened in June and is presenting powerful ground-breaking contemporary art that will attract over 150,000 visitors. Though Liverpool is a rich place for artistic activity, taking advantage of international exchange is crucial. Being part of international competitions and accepting invitations to exhibit internationally are key for artists in building exposure, reputation, prestige, and sales.
The Crafts Council Temporary Export Guide 2023 is a comprehensive 93-page Guide that plainly lays out the process and options to consider when temporarily exporting your art work. In the Guide, the Liverpool Chamber of Commerce and boomerang carnets® UK are cited as a best option for artists seeking
ATA Carnets for the temporary exportation of art. In a case study, Tom Hancock, an award-winning artist-designer and maker working out of a studio in Herefordshire UK, used the Liverpool Chamber of Commerce via boomerang carnets UK to obtain an ATA Carnet to exhibit in the prestigious Maison&Objet 2023 show in Paris.
If you have ever wanted to enter a prestigious juried show abroad, ship your architectural models to an exhibition in Venice, or display your clay pots and ceramics at a trade show in Portugal, you can do it affordably and easily with an ATA Carnet from the Liverpool Chamber of Commerce and its partner boomerang carnets UK.
The ATA Carnet is an internationally accepted customs document for temporarily exported merchandise, goods, or equipment (boomerang freight) that allows for crossborder movement of those goods import-duty
and -tax free in and out of 87+ carnet countries and territories for up to a year. Also known as the Merchandise Passport, the ATA Carnet is a unique international trade tool for accessing foreign markets easily and affordably.
To get started, contact www.boomerangcarnets.co.uk or call 0808 189 3400 to learn more about using and obtaining an ATA Carnet.
The£2.4m European Social Fund -supported project LJMU Graduate Futures is set to leave a lasting legacy across the Liverpool City Region. In the short duration of the project, LJMU has built a brand that champions graduate employability in the Liverpool City Region, creating jobs and opportunities to retain graduate talent in our region.
Working in collaboration with local businesses, the Graduate Futures team has produced almost 200 job descriptions, allowing LJMU students and graduates to dip their toe into the world of work and gain invaluable experience. Throughout the project, 306 local SMEs have been engaged, and the Graduate Futures team has connected over 100 students and graduates with roles in various dynamic sectors, with more in the pipeline.
Speaking about the project, Shulah Jones, Project lead said: “Working with so many Liverpool John Moores University (LJMU) students and SMEs across the Graduate Futures project has been immensely rewarding. Through our ongoing guidance, mentoring, and support, we have seen over 100 students pass through the Graduate Futures doors into their chosen career.”
“Central to our mission at LJMU is a commitment to support our students to succeed in their chosen profession whilst nurturing businesses using our talent. I’m so proud to say that the Graduate Futures
project has delivered on that promise placing our students and graduates at the heart of business.”
“We’ve grown many new partnerships across the Liverpool city region to create a lasting legacy for our project, in which we aim to continue to embed LJMU’s impact across the region’s economy, alongside a continued drive to retain graduate talent.”
Since its inception, students and graduates have been at the heart of everything that the project has set out to achieve. That’s why the team has delivered over 200 hours of 1-1 support to the many students and graduates who have taken up roles through us. The Graduate Futures team has also dedicated 191 hours of training to other students yet to be placed in jobs, as well as 165 hours of online training support.
Always with the personal development of students and graduates in mind, the team has delivered events and webinars around resilience and confidence building towards employment in a post-COVID landscape. This consideration was reinforced further with the set up the Graduate Futures ‘Future Leaders Advisory Group’ (FLAG) to represent the ‘student voice’ across project delivery. 30 students and graduates joined FLAG to advise on the project’s strategic decision-making and take the opportunity to speak direct to businesses in Project Board meetings.
In conversation about the project, Creative Content Coordinator at A&B Marketing, Abbey Davies said: “The Graduate Futures project has helped me to access an industry that was made for me. Having studied Film Making at LJMU, I wasn’t quite sure what I wanted to do in the long-run, but with the help and guidance of Shulah and the team my career journey is in full flow.”
“The ongoing support that the Graduate Futures team has given me has not only helped to build my confidence, but also help navigate the intricacies of working in an SME.”
In addition to helping students and graduates secure roles in industry, the Graduate Futures mission was to create a community that fostered collaboration and partnership working. This agenda helped to establish a monthly Coffee Club to allow students and graduates to network in a safe space in the heart of Liverpool’s business district with SMEs and supported by the project team to transition into the world of employment.
On reflection, the Graduate Futures project will be one that is remembered for years to come. Not just because of its vital economic influence across the Liverpool City Region, but through its contribution to the lives of students and graduates that have accessed support, training, and career guidance.
While this is a ‘goodbye’ from LJMU Graduate Futures, it’s a ‘hello’ to the future leaders that will continue to push our region towards prosperity.
No matter which day of the week you visit the historic stadium of Anfield, you will be met by crowds of excited Liverpool FC fans soaking up the famous atmosphere. Many of these fans have travelled from around the world to realise their dream of visiting the home of the club they love. Coming up with new and innovative ways to engage these dedicated fans and the wider community is at the centre of what the club aims to do.
One of the newest experiences available is The Anfield Abseil, where thrill-seeking fans can test their grit and nerve by abseiling 100ft down the side of stadium’s 21,000 seater Main Stand.
The abseil experience begins with a climb upstairs to the top of the Main Stand roof, where you are greeted by stunning panoramic views across the city and its many iconic landmarks, from one of the highest points on Merseyside. Each participant is expertly strapped in to all the necessary safety gear, before leaning back over the edge of the very top of the Main Stand and abseiling down its side.
Whether for families over the school holidays; colleagues looking for a team away day; or groups of friends looking to raise money for their chosen charities, The Anfield Abseil redefines how fans can connect with the stadium and offers a unique opportunity that transcends the traditional visitor experience.
The Anfield Abseil was launched 7 years after the Main Stand redevelopment, which saw the stand undergo a significant transformation, with approximately 8,500 seats being added. Today, Anfield continues to evolve, with the ongoing expansion of the Anfield Road Stand nearing its completion. This project will add an additional 7,000 seats to the capacity,
Whether you are updating or evolving existing software, or developing something completely new, software development projects can be extremely challenging. If robust processes are not followed and risks mitigated, they can become costly, deadlines can be missed and ultimately you might not end up with the required outcome.
However, following a few simple steps can avoid such pitfalls. As a software development consultancy with almost 12 years’ experience in the field, these are our top five tips to ensure your project is a success
Before starting any software development project, it’s crucial to define the project’s goals and objectives clearly. Make sure everyone involved in the project understands what needs to be achieved and how it fits into the bigger picture. Clearly defining goals and objectives helps ensure everyone is on the same page and reduces the risk of miscommunication and confusion.
Agile methodology is a popular approach to software development that focuses on iterative, incremental development. In non-
tech speak, this means that you break the project down into smaller blocks and address each one as a ‘mini project’, which we call ‘sprints’. As you progress, this approach will allow for flexibility and continuous improvement. By frequently reviewing and adjusting the project’s scope and requirements, you will be able to achieve your goals and objectives more quickly.
3. Communicate
Effective communication is critical for successful software development projects. Consultation with key staff members - those who use (or will use) the software and those who will be impacted by any changes - early in the project is vital for getting buy-in and gathering feedback that will inform the project. During the project, make sure all stakeholders are kept informed throughout the project’s lifecycle, from operational staff and contract workers to senior leadership and shareholders. Regular progress reports and agenda-based meetings can help ensure everyone is on track and any issues are addressed promptly.
4.
Testing is an essential part of any software development project. Make sure comprehensive testing is included in the project plan and budget. Thorough testing can help
and will make Anfield one of the largest stadiums in the Premier League.
The Anfield Abseil is available through LFC Stadium Tours & Experiences and can be booked right now via its website stadiumtours.liverpoolfc.com.
Participants must be at least ten years old to take part, with youths (10-17 years) costing £38 per ticket and adults £45.
You will also receive a souvenir wristband, free entrance to The Liverpool FC Story Museum worth £10 for adults, £6 for children, and full safety briefing and abseil equipment on the day.
There is also 10% discount promo code for Season Ticket Holders and LFC Official Members: MEMB10ABSEIL. Visitors will be required to present an NFC pass on their smart phone on arrival at the stadium to verify the offer.
identify issues early on, reducing the risk of costly errors and delays.
5. Collaborate and Celebrate Success
Collaborating with all stakeholders, including developers, designers, and project managers, can help ensure the project runs smoothly and meets everyone’s expectations. Celebrating successes, milestones, and achievements can help boost morale and keep everyone motivated throughout the project.
We also highly recommend bringing in external expertise to support software development projects - not just because that’s what we do, but because it works. Independent advisors can highlight blind spots in the organisational view, mediate conflicting opinions on direction, fill gaps in specialist expertise and even help you recruit the right partners for the task.
Looking for guidance on a software or technical development project?
Why not contact studio@mashbo.com or call Gavin Sherratt on 0151 708 1924
Recent Openreach announcement has explained available internet options are matching Liverpool’s regeneration pace however is your business taking advantage?
upgrades aren’t automatic. Businesses need to place an order with their chosen providers to get connected and we’ll do the rest.
Even if you already have a reasonable service, the need for high availability connectivity has never been greater, especially with modern day post pandemic remote working & businesses adopting a more nomadic way of working.
More than 350,000 homes and businesses in Liverpool City Region can now order some of the fastest, most reliable broadband in Europe. But there are concerns that thousands of businesses could be missing out on reaping the benefits.
Upgraded areas include Birkenhead, Childwall, Claughton, Liverpool, Prescot, Sefton Park, Rock Ferry, St Helens and Wallasey with additional areas such as Aintree, Formby, Huyton, Rainford, and Stoneycroft coming online recently.
Gigabit-capable broadband can have a huge impact on the economy, but
David Hagan - Director for BT Local Business Liverpool, Chester and North Wales, is concerned that businesses in the area may be hearing about the national switch off in 2025, and feel that they are being forced to move to the new network by suppliers.
We explore the reality here with a simple Q & A with David: -
Q. Why is Openreach doing this?
A. Like anything the Openreach network needs refreshing and upgrading, and this is the biggest upgrade for the telecommunications industry in our lifetime.
Q. Will it affect businesses before 2025?
A. Yes, very likely as it is a roll-out and Openreach cannot move all of the exchanges over at one time.
Q. What does it mean if the exchange becomes a stop sell?
A. You will simply not to able to order or make changes to any legacy/ analogue services, and only orders for IP products will be accepted.
Q. Why should I be forced to move to IP calling?
A. It’s an upgrade to keep the networks resilient and also offers many benefits to businesses.
Q. What are the advantages of moving to the new network and IP calling?
A. Alongside the resilience of the new network and higher speeds businesses can also befit from vastly increased functionality available via a portal based system including; call reports, instant call divert, mobile phone integration, home workers easily deployed and so much more.
All this and often customers can often save money when they compare the new packages to the old and or get increased functionality they never knew existed.
Still not sure? Why not call the BT Local Business on the chambers dedicated number to see what is available to your business 01704 898208
Such wariness is understandable. After all, you don’t have to look too hard to find stories of scams and cybercrime associated with crypto. The UK’s banking and finance reputation is largely built on its highly regulated nature so many are struggling with how to respond to these disruptive, decentralised currencies and transactions.
The acceleration of Banking 4.0 driven by advancements in cloud, AI, and blockchain would expedite the evolution of money1
Cryptocurrencies have existed for over a decade but many, including policymakers and financial directors, still don’t fully understand them and are somewhat wary. This was demonstrated recently when a UK Parliamentary Committee suggested that cryptocurrency be regulated as gambling, a proposal that was quickly rejected.
The ease of accessing digital currency has been significantly enhanced by high-speed internet connectivity in smartphones and the implementation of immutable, decentralised technologies such as Blockchain and InterPlanetary File Systems for transaction storage and validation. For instance, the UK’s first blockchain property purchase was recorded in North-West England2 It demonstrates the potential of secured digital transfer of real estate ownership without the involvement of third parties such as banks and lawyers.
Cryptocurrency transactions can facilitate more cost-effective payments due to lower transaction fees and the absence of intermediaries in traditional banking routes. The advancement in blockchain has improved the network latency to allow successful transactions within seconds at lower costs.
Additionally, some cryptocurrencies with a capped supply could provide protection from inflationary influences, serving as a potential hedge against the devaluation of traditional currencies.
Policymakers, consumers, and businesses need to navigate the rapid growth of cryptocurrency and its associated regulatory environment. We must ensure our future leaders are better-versed and equipped to understand and effectively and safely use the technology to benefit business and society. The education of our future workforce is already creating more digital “natives”, with Python programming skills and financial analytics much more common elements in today’s financial degree courses.
It’s an exciting sector with huge potential; we just need to know how best to embrace it.
References:
1 Kumar, A., Srivastava, A., & Gupta, P. K. (2022). Banking 4.0: The era of artificial intelligence‐based fintech. Strategic Change, 31(6), 591-601.
2 UK’s first blockchain property purchase recorded in Manchester, BuyAssociation, 2018.
Arguably one of the greatest urban regeneration success stories of the last century, Liverpool has played host to some of the UK’s most expansive regeneration schemes and projects.
From the development of Liverpool ONE and The Knowledge Quarter to the regeneration of Liverpool Waters and the Baltic Triangle, these projects deliver a legacy of transformational regional development, commercial development, neighbourhood renewal and economic regeneration.
But even from the outset, in the planning and build phase of a regeneration project, immediate benefits are realised by creating a local supply chain of SME businesses.
Iona Thomson, Client Director, Executive Education at University of Liverpool Management School speaks to Damian Meyers - Managing Director of Clan Contracting and an alumni member of the University’s Help to Grow: Management programme –for his views.
Tell me about Clan Contracting Clan Contracting specialise in heritage restoration to building of historical significance. Our services include structural repair, facade repair and specialist site investigations. We’ve worked on projects throughout the LCR for over 40 years.
What are the benefits of building a strong local supply chain?
It’s only right to expect that as much of public or private money
being invested is spent locally, where it can deliver the greatest benefit to local communities. By prioritizing the use of local SMEs and locally sourced labour, goods and services, regeneration projects can have an immediate impact on local prosperity – creating jobs, maximizing local spend, and building local business capacity and supplier communities.
Speaking as a local SME contracting business, it makes a big difference to our business if future regeneration opportunities are communicated early as this enables us to make investment decisions on resources, skills, and equipment.
For businesses like ours, having visibility and certainty of work is transformational for how we operate, plan, and grow.
Damian Meyers [Clan Contracting] is an alumnus of the Help to Grow: Management programme at the University of Liverpool. Supported by theknowledge, help, and support they received, Clan have a record pipeline of new projects and a projected growth of 10%.
www.liverpool.ac.uk/helptogrow
After a few weeks in the role, what are your first impressions?
It is everything I expected it to be. Lots of very hard work and it’s been very, very busy but that’s what you sign up for. It’s been great to start pulling the team together, a brand new Cabinet who’ve hit the ground running, full of enthusiasm and some grounding already in their portfolios. It’s also great to be working with many new members of the Senior Management team who all want to make a difference and can see the longer term opportunities for the city which is why we have been able to attract some of the strongest candidates you can find in the local government world.
So a lot of enthusiasm and a lot of energy but a still lot of challenges. We will continue to work closely with the Commissioners to end their intervention within the relevant timescales and whilst lots of areas are making good progress, some still have more to do. There are ongoing budgetary challenges and although confident about what needs to be done, we recognise it won’t necessarily be that straightforward. The city has faced huge budget challenges over the last decade, and that is now replicated in the wider economy as the cost of living crisis has impacted on spending power in the local economy.
Liverpool’s strengths are its really strong international reputation which we need to capitalise on including the culture of the city and its people. The opportunities are huge with the potential to draw in more business, jobs and sustainable growth. To make those opportunities a reality, we need to plan ahead with our partners so we see problems on the horizon and work collaboratively so we don’t get thrown off course when faced with future challenges.
First and foremost, the Council is open for business. Please don’t ever hesitate to get in contact with us whether something good, bad or indifferent as we want to support all the good local businesses across the city. It is not just about business banging on our door as we want to reach out and engage directly with you to understand your challenges and how the council can help, recognising that many businesses are facing a tough time at the moment. We recognise that in recent years there has been some criticism from some sectors but I can assure you that under my leadership, and with Andrew Lewis as the new Chief Executive, the local business community represents one of the key groups that we want to be working with hand in glove.
Our local business community is one of the strongest ambassadors for Liverpool and together we can do more. We know locally what our strengths are and where the opportunities
lie so let’s not hide our light under a bushel. Together we can make the case to national government, highlighting the key things that Liverpool needs to allow us to strengthen our local economy and contribute to wider national economic growth. Working hand in hand with local businesses can only help to increase our standing on the national stage. As one of the key business organisations in the city, I have worked with Liverpool Chamber of Commerce in a variety of roles for many years and as a ‘go to’ trusted partner it performs a great role in corralling the wider voice of business in the city. I look forward to continuing that relationship with the Chamber and other business organisations so we can have a genuine two-way dialogue with business.
How can Liverpool capitalise on its profile to support wider economic growth and investment across the region?
Liverpool City Region can’t achieve its full potential without the city of Liverpool at its heart, but equally we can’t do it alone without the wider economic hinterland of the region and beyond. Sometimes that wider economic geography stretches into Cheshire, into Lancashire and even into north Wales and beyond. So I think there is a really important role we can play with the business community right across that wider north west footprint because most businesses, just like most residents, do not lead their lives determined by the lines on a local authority administrative map. From our perspective it’s about understanding what kind of key role the city can play. We have some really impressive economic assets within the city itself and as I have already mentioned, a strong international brand to attract growth and investment. I’ve worked with Steve Rotheram for many years now and will continue to work closely with him in my new role because for me it’s all about that team working approach, and how we all need to pull in the same direction.
Looking inward, we also need to work with businesses of all sizes across the whole of the city and not just the city centre. Local businesses play a vital role in serving local communities and whilst some are vibrant and thriving, some are facing some really tough challenges and we need to look at how we can support them.
We’re looking very closely at our local procurement processes and how, following the right processes and procedures, we can maximise the local economic value of our spend as a local authority and collectively with other major public sector bodies.
Enabling local businesses to compete to win tenders and contracts locally will potentially have a significant impact on the local economy, creating local jobs and increasing local spending power. We believe it should also, crucially, allow them to compete for work on a national footprint in other parts of the country and in some cases internationally.
There are also huge opportunities for local businesses in delivering our net zero targets, including the city region’s ambitious energy projects. Whilst the potential of the tidal energy project is huge there are also opportunities on a different scale, for example, retrofitting homes which benefits so many sectors and not just local construction companies. If funding is available from national government then we want to ensure that our local businesses benefit financially, including the opportunity to bid for further contracts, but it also helps us to achieve wider benefits for our local communities.
The lack of relevant skills remains one of the top issues that our members tell us is stifling growth and productivity. What more can we do collaboratively to address the skills gap?
We will be working to develop a new skills strategy, and we want to do that through engaging with local businesses so we can focus on what key skills are needed. A priority for us is to make sure that not only our young people, but people at every stage of their lifetime journey in the labour market, are accessing the skills, training and retraining that they need. We also need to understand what the job opportunities of the future will be and how our education providers can support young people giving them not only the relevant skills to access job opportunities but also encouraging their aspirations and ambition. The Schools Business Network that we run in partnership with the Chamber is a great example of how the public and private sector can come together to support both young people and local businesses. It gives many young people the chance to understand what opportunities are out there and how they can access careers they might not have previously considered. So we really appreciate all those local businesses that invest so much of their time but we know it achieves some great results and can even be life changing. There are so many positive examples of young people who come to the city, graduate and then stay here to develop their careers or even set up their own businesses and we need to build on that, looking at our current offer and ways in which we can improve it, including how we signpost opportunities and the support available for graduates who want to establish a business. There are already some excellent graduate programmes in the city but I’m really keen to hear from Chamber members about what more you think we could do to improve
on that, including the potential to open up discussions with the government for further devolved asks to allow us to shape things like the careers service in the city so we can be more competitive when it comes to keeping our talent.
The example of CashPlus, who recently moved into The Spine is a pertinent one as they deliberately chose Liverpool because of what the city could offer. Partly because of the quality of the office space at The Spine, but also the proximity to the University which gives them access to a direct pipeline of talent that they can tap into, providing young people with a great career in fintech and financial services. So it’s how we join up those really good local employers with our graduate pool to provide long term career opportunities which in turn can attract new investors to the city.
What can all of us who live or work in Liverpool be excited about in the weeks and months ahead?
Coming out of Eurovision, it is clear how much goodwill there is towards the city. The cultural programme continues to provide excellent opportunities to build on that goodwill as well as providing some great entertainment for us all. There is also the focus on innovation and growth in the life sciences sector and the ongoing potential of the Knowledge Quarter which continues to go from strength to strength as an investment zone. We should also celebrate some of the significant regeneration projects across the city. You think about the new stadium at Bramley Moore which has been a catalyst for the regeneration of that whole north Liverpool docks area. Or the opportunities created by the Freeport across the region. All of these are examples of how we can put Liverpool and the wider city region at the forefront when it comes to delivering national initiatives and I want us to do more. So I think there’s a lot to be ambitious and optimistic about in the city but to be successful we want to work hand in hand with our partners, making sure our door is always open to listen to innovative, positive and achievable ideas on how we can improve things for the future.
Our local business community is one of the strongest ambassadors for Liverpool and together we can do more.
In today’s rapidly changing world, cities must adapt, innovate, and harness their workforce’s potential to succeed. As the commercial director of The City of Liverpool College, I have the privilege of witnessing firsthand the profound impact education and skills development can have on shaping the future of Liverpool and driving its regeneration.
Liverpool is undergoing a remarkable transformation, with new opportunities emerging across a range of industries. To ensure the city’s continued growth and success, it is crucial that we invest in the development of a talented and adaptable workforce that meets the evolving needs of employers. At The City of Liverpool College, we are committed to this vision, and our approach is rooted in collaboration, innovation, and a forward-thinking mindset.
We offer courses and training programmes that align with Liverpool’s booming industries. By actively engaging with employers, we tailor our offerings to meet their evolving needs. This collaborative approach ensures our learners have the skills and knowledge that contribute to the growth of Liverpool’s industries. A key initiative is our Skills Boot camps, addressing skill gaps in critical sectors like construction, logistics, and automotive. We develop flexible training programmes with employers to support employment and reskilling, providing valuable skills and career opportunities.
Our T-Levels play a vital role in preparing learners for the workplace. Developed with industry professionals, they blend academic knowledge with practical skills, nurturing professionals who thrive in Liverpool’s job market.
We invest in state-of-the-art facilities and innovative technology, offering learners access to industry-standard equipment and resources for practical skills development.
Our graduates are academically and technically proficient, ready to tackle realworld challenges.
Partnerships with local businesses, especially small and medium-sized enterprises, bridge the gap between education and employment. Working closely with employers, we tailor programmes to address specific skills required. These partnerships provide work experience and networks within Liverpool’s business community, creating a seamless transition.
The City of Liverpool College is a catalyst for positive change in the city’s workforce landscape. By investing in education and skills development, we drive Liverpool’s regeneration and unlock its industries’ full potential. Together, we shape a prosperous future for Liverpool and create a thriving workforce.
In conclusion, Liverpool’s regeneration relies on the collective efforts of education providers, employers, and industry leaders. The City of Liverpool College is proud to be at the forefront of this movement.
colcbusiness@liv-coll.ac.uk
We develop flexible training programmes with employers to support employment and reskilling, providing valuable skills and career opportunities.
For 25 years, Warwick North West, a Strategic Partner of the Liverpool Chamber of Commerce, has had a solid commitment to the city’s regeneration. Director Greg Johnson explains…
Once plagued by high unemployment and economic decline, Liverpool has undergone remarkable transformation in recent years, emerging as a thriving city.
Being selected as the European Capital of Culture in 2008 was a pivotal moment in the city’s regeneration journey that attracted international attention and prompted investment in cultural infrastructure such as the Liverpool Museum and Albert Dock.
Urban renewal has also seen the transformation of the Liverpool ONE shopping complex, while most recently, being the official host of this year’s Eurovision Song Contest put the city firmly in the world’s spotlight.
The success of Liverpool’s football clubs have also promoted the city, with the development of Anfield’s new main stand and Anfield road
stand alongside a complete construction of a new state of the art stadium for Everton on Bramley Moore dock, it has really bolstered Liverpool’s’ sporting profile.
But it’s also Liverpool’s commitment to affordable housing that has created growth, and it’s in this sector that Warwick North West has shown its dedication to the city.
For 25 years, we’ve manufactured PVC windows and doors from our Bootle-based site, helping increase employment in the area and even taking on a number of apprentices in order to tackle a growing skills shortage. We’ve contributed to the area’s development, including working with the Liverpool Council in helping to rescue the iconic Welsh Streets in 2018, providing windows and doors to the now regenerated properties that have created homes for over 300 families.
We also have a commitment to giving back to our community, and have partnered with children’s charity Ykids and Alder Hey Children’s Hospital in an effort to help better the lives of vulnerable children.
Through leadership, strategic planning, and collaboration between public and private sectors, Liverpool has transformed into a vibrant economic hub.
At Warwick North West, we’re proud to play our part in the city’s regeneration journey, and looking ahead, we have a commitment to continual investment through housing development, job creation, and charity, helping to build a bright future for Liverpool.
payback of £6.63 for every £1 of public money spent across the BIPC Network. Among those entrepreneurs to receive support, 62% were women, 27% identified themselves as from a minority ethnic background, 15 % were disabled and 21% were aged 35 and under.
A new report published by the British Library has revealed the significant economic impact of the Business & IP Centre in the Liverpool City Region over the past three years.
The national report (Democratising Entrepreneurship 2.0) identifies the city region’s BIPC as one of the top three best performing centres in the UK, supporting a total of 2,628 businesses and helping to create more than 1,000 new businesses during the period, generating GVA of £11m.
It shows that BIPC Liverpool City Region has boosted entrepreneurship and economic recovery at a local level, contributing to a
The Business & IP Centre Liverpool is based at Central Library, William Brown Street. Its services are delivered through Central Library and other libraries across the city as well as in St Helens, Wirral, Knowsley, Sefton and Halton. It is part of a national network led by the British Library, providing anyone wanting to start or grow a business with information, resources and advice around protecting and commercialising their idea.
Val Jones, acting head of Libraries and Information Service, said: “Over the last few years, demand for BIPC services has risen sharply and we have adapted and expanded our range of services to reflect the needs of the business community.
The BIPC is often a lifeline for people starting and growing a business. These figures reflect the quality of our offer and the hard work and dedication of the BIPC team.”
Services at BIPC Liverpool City Region include:
• Free access to powerful database containing up-to-the-minute, high-quality UK and global market intelligence, customer insights and company data (worth over £5m), combined with intellectual property advice and guidance;
• A rich programme of online and physical events designed to help people learn, be inspired, connect and share ideas
• One-to-one support and mentoring delivered by library staff and public/private sector business experts and partners;
• Accessible and welcoming spaces with access to PCs, desks and Wi-Fi;
• A comprehensive package of online support; including webinars, one-to-one business and IP advice sessions and screenings of our programme of inspirational panel discussions.
In Summer 2023, the International Slavery Museum launched a collaboration with artist LR Vandy, which has seen audiences engaging with the museum from outside of its traditional walls.
working with the Ropery, a 19C building which still makes rope in the traditional way.
“Working with the team of Master Ropemakers has given me a new material to explore and express current themes in my practice. I am not interested in making something inert. I want movement, and movement often implies tensions, and what better material than the rope. What people might not appreciate is how much symbolism the rope holds.
Through this sculpture I also want to evoke the feeling of dance – movement. How people throughout times have used dance to break free from oppressive systems.”
This installation, feeds into the overall transformation of the new International Slavery Museum, exploring storytelling, interpretation, and the wider historic waterfront.
This unique intervention and the placement of the sculpture on the Canning Dock quayside, echoes Vandy’s recent studio relocation to Chatham Historic Dock Yard,
The rope holds both symbolic and historic importance as it was used in ancient construction, the building of Colonisation and Empire through shipping, as well as its more sinister association with slavery and captivity. Vandy uses the materiality of the rope to create abstract female figures out of twists and turns, creating a new sculpture for the International Slavery Museum.
The sculpture is hand made by sewing sections of rope and binding the ends with twine. The end form of the rope speaks to the origins of dance in hunting rituals, carnival masquerades and spirit dancers of the African diaspora, reflecting the title of ‘Dancing in Time.’ A source of inspiration for Vandy has been Barbara Ehrenreich’s book, an exploration of dance as a manifestation of the timeless human need for communal joy in Dancing in the Streets: A History of Collective Joy.
The National Lottery Heritage Fund Heritage Horizon Awards has supported this installation, and in helping the museum to re-imagine ambitions for the newly transformed museum.
The installation is up until 17 September. https://www.liverpoolmuseums.org.uk/ whatson/international-slavery-museum/ exhibition/dancing-time-ties-bind-us
The Jockey Club is looking forward to hosting the 2024 Randox Grand National Festival; one of the UK’s most spectacular sporting events, offering three days of superb racing and hospitality.
There continues to be a variety of options available, enabling you to choose the style that best suits you, from the lively and contemporary Many Clouds facility to the breath-taking panoramic views in the Princess Royal Restaurant. For those who want to push the boat out, try the Art School restaurant at Aintree, as celebrity chef, Paul Askew, brings his concept straight from the heart of Liverpool to the heart of the racecourse.
Beginning with Liverpool’s Day, the Opening Day has become an ever popular choice for racing fans and couples alike. Enjoy a relaxed raceday experience with a
mix of high quality racing and easy-going entertainment. Take the opportunity to immerse yourself within this iconic event and discover one of the region’s best kept secrets.
On Friday we see fashion and style come to life as Ladies’ Day welcomes the fashionable elite, underpinned by a backdrop of incredible Grade One racing. Saturday is the pinnacle of the Festival and like no other day in the racing calendar. Whether your preference is overlooking the Parade Ring or the Winning Post, you’re sure to have the best views in the house from the hospitality suites.
Whichever day you choose to attend, you can expect the same impeccable service throughout all of our hospitality experiences, along with the highest quality food and beverages, in a backdrop perfect for entertaining clients, friends or family.
Visit
Liverpool-based health insurer Medicash announce their 500,000 policyholder milestone alongside their latest charity project to support the NHS.
Founded in the charity hospitals of Liverpool in 1871, Medicash have across its 152-year history become both the UK’s oldest and largest corporate health cash plan provider. This month, the company has announced that it has reached its half million policyholder milestone following their fastest-growing year on record, having more than doubled their customer base in less than five years.
To mark this historic milestone, the company’s charitable arm the Medicash Foundation is embarking on a massive £2.1 million project to support NHS hospitals and facilities across the North West over the course of the next four years.
The first hospital to receive this funding is the newly established Clatterbridge Cancer Centre in Liverpool. As part of Medicash’s four-year project, the partnership with Clatterbridge Cancer Charity will help to fund a new post for a Trainee Research Advanced Nurse Practitioner (ANP) to support the Centre’s cutting-edge clinical trials.
The postholder will play a vital role in the Centre’s research and development team, facilitating the delivery of revolutionary new cancer treatments to bolster the fight against cancer.
“The phenomenal growth seen by Medicash is the direct result of the value we place on health and wellbeing in the modern world,” says Sue Weir, Chief Executive of Medicash and Medicash Foundation Trustee. “Our focus on improving access to great healthcare has allowed us to both achieve this milestone and embark on this project, helping to provide vital health services to all who need them.”
Emma Whitby, Head of Research Nursing at Clatterbridge, said: “As a research nurse, our job is all about the holistic care that we can offer our patients – being able to adapt to their needs while providing cutting-edge treatment.
“The funding that Medicash are providing for our new Trainee Research ANP equips our team with even more advanced skills, speeding up the treatment process and getting patients home quicker.
This donation is invaluable in improving our patients’ experience and it’s a really exciting opportunity for all the team here.”
“Clatterbridge is just the beginning of this project,” says Sue Weir. “We’re looking forward to working with more hospitals across the North West over the coming months to fund even more new positions, and I’m excited to see the impact they’ll have within both their local communities and further afield.”
Now in its ninth year, the MIB Awards celebrates the economic and social impact of the city region’s independent business community. Nominations are now open until Friday 11 August and can be submitted at www.mibawards.co.uk.
The innovative move by organiser Morecrofts Solicitors allows entrepreneurs and SME owners to record a submission and submit it digitally.
Businesses can still choose to make written nominations and, as in previous years, all submissions will be assessed by three different judging panels comprising experienced professionals from a range of sectors.
Winners of each award category, which include Trades & Manufacturing, Professional Services and Culture & Tourism, will be announced in front of 500 guests at a glittering ceremony at the Rum Warehouse on Thursday 19 October.
Alison Lobb, managing partner at Morecrofts Solicitors, which founded the MIB Awards in 2013, said: “The MIB Awards holds a special place in the hearts of local business owners. Each year, we receive hundreds of entries and we expect this year to be no different.
“We know some businesses may be put off by the idea of completing forms, or maybe struggle to fully articulate what makes them special, so to ensure the awards are accessible to every type and size of business,
we are now offering the choice between written or video nominations.
“We are confident that many businesses will take the opportunity to show us their best in a new and creative way and we look forward to hearing what the independent business community has achieved over the past 12 months.”
Bill Addy, chief executive of Liverpool BID Company, which is headline sponsor of The MIB Awards, said: “The MIB Awards are a unique showcase of the incredible talent and tenacity of our Merseyside businesses and they have become an integral part of the culture of business in the city.
“The introduction of video entries brings a new level of inclusivity to the awards and will hopefully ensure that no business feels unable to apply. We are proud to be able to support the event once again this year.”
Entries for this year’s MIB Awards close on Friday 11 August. To enter, visit www.mibawards.co.uk
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Businesses are challenged daily with IT problems, and they want to know whether they are doing the best things they can to address them.
We get asked this a lot. We thought it would be useful to share with you two recent examples we have of the advice and help we provided two businesses looking to challenge the complex problems of IT spend and Cybersecurity.
This challenge is more pressing than ever. One recent example saw a customer wanting to know if their Microsoft Cloud spend was accurate. To do this we provided access for them to our cloud cost analysis tool – This allowed us to first reassure them that overall they had
optimised spending well. But it did identify some areas for improvement that would save 15-20%. This allowed them to quickly reclaim some of their spend which they could then use elsewhere to fund other projects.
Lack of cybersecurity skills and resources is a constant challenge. Recently a customer approached us with a good example of why this challenge presents such a business risk. A member of their IT staff was off, and because of their absence, the business missed a key cyber-threat notification that could indicate a serious breach.
This was left unnoticed for five days, a timescale that could be catastrophic. Luckily, the threat turned out to be nothing,
however, it highlighted a significant risk. To address this risk we helped them acquire a managed security service that tracks and mitigates threats 24/7.
Did it cost them a fortune? Certainly not, they received that peace of mind for the price of one cup of coffee a week for each user they had protected.
Our experience and broad customer base allow us to help answer these tough questions, often with simple solutions or advice. If you have a tricky IT question, give us a try.
Email waynem@gardnersystems.co.uk or visit our website www.gardnersystems.co.uk
Hugh Baird College has ranked as the number 1 Further Education College across the country in national achievement rates for apprenticeships.
Produced annually by the Department of Education, the achievement rate tables are an official measure of apprentice success. The measurement demonstrates the percentage of apprentices that have achieved their apprenticeship and have displayed the skills, knowledge and behaviours needed to progress into employment.
With an apprenticeship achievement rate of 75.7% in 2021/22, Hugh Baird College has surpassed the national average of 53.4% by a significant margin.
Lynn Masterton, Assistant Principal –Business Development at Hugh Baird College, said:
“The College has a proud history of delivering high-quality apprenticeships and working collaboratively with both the apprentices and employers.”
“Apprenticeships offer an invaluable opportunity for individuals to gain realworld experience and develop the skills to succeed in today’s job market. They also offer employers the chance to invest in their workforce and develop the talent they need to thrive in a competitive marketplace.”
“Achieving number 1 in the country for apprentice achievement is an outstanding
accomplishment. It highlights the dedication and hard work of the College’s Apprenticeship and Business Development Team, our apprentices, and our employer partners. We are extremely proud of them all.”
Annette Pollitt, Apprenticeship and Widening Participation Lead at Liverpool University Hospitals NHS Foundation Trust, said: “We have been working in partnership with Hugh Baird College for many years.”
“We have a fantastic relationship and a set of apprenticeship programmes that support our staff and the needs of the Trust.”
If you are an employer and would like to find out more about offering an apprenticeship programme, visit www.hughbaird.ac.uk/apprenticeships.
“What is everyone else doing?”
The UK has a shortage of Science, Technology, Engineering and Mathematics (STEM) skills and the under-investment in STEM education across all age groups, is leading to a widening skills gap, less innovation, and slower economic growth.
STEM Live is a unique offering that is already revolutionising the way STEM education is taught in primary schools, making it accessible and inclusive to all, and exciting children’s interest in STEM subjects.
At hi-impact, through our services, support and teaching, we aim to foster creativity and expression, enabling children to explore their interests and talents in new and exciting ways. We are dedicated to helping children improve their grades and achieve
better results, empowering them to reach their full potential.
Our values are rooted in the belief that technology can be a transformative force in the lives of children, helping to shape the future of education and unlock new opportunities for learning and growth.
Our STEM Live lessons are currently delivered to over 200,000 children and with the help of private sector Education Partners we aim to reach 1,000,000 by 2024.
By becoming an Education Partner of STEM
Live you will positively influence the future of every school child we reach, support the growth of STEM education, and inspire the next generation of this country’s future creatives, innovators and leaders.
Join the likes of Siemens, RAF, British Antarctic Survey, Everton FC, Laing O’Rourke and the RHS and help with the STEM education of this country’s future leaders, technologists, scientists and engineers.
Leaders in innovative recycling and global exporter, S. Norton Group has revealed its vision for growth following a restructure of the Group and the appointment of new managing director, Tony Hayer.
at least 95% of all materials it processes via shredding, with a target of sending zero waste to landfill. This is all part of the company’s vision to work together towards a world where nothing goes to waste.
and support the delivery of sustainability goals for metal and plastic production.
Founded in 1962, the company has long established metals recycling operations across the UK in Liverpool, Manchester, London and Southampton.
Compared with using raw materials to manufacture metals and plastics, recycling saves energy and helps protect the environment. S. Norton Group supports a circular economy nationally and internationally by collecting, processing and distributing approx. 1.5m tonnes of recycled metals each year. The company recycles
Among the many actions implemented to take the successful business into the future is a restructuring to fully integrate the work of subsidiary, Axion Polymers, which was acquired in 2018. This has enabled the company to provide integrated end to end solutions for its customers for both metals and plastics.
Heading up this new era at S. Norton Group, Tony Hayer brings a wealth of experience, drawing on 20 years’ of working on large scale projects and business management. Together with the board, a restructured management team and the recent appointment of a new non-executive director, he has implemented new structures and systems to enable the company to focus on growth, increase its market share
Setting out his vision, Tony Hayer, managing director, S. Norton Group, said: “Now in its 60th anniversary year, S. Norton Group is a hugely respected company in the industry. We are positioning the company for the future building on its position as leaders in metals recycling innovation. We are committed to delivering a circular economy for waste metals, ensuring valuable raw materials are responsibly recycled and diverted from landfill. That commitment is at the heart of our vision for the company, as we continue to improve our processes and push toward measurable outcomes that demonstrate sustainability, ethical business practices and social responsibility from grass roots up.”
For more information about S. Norton, visit the website, and on social mediaLinkedIn.
Liverpool Dinner Club recently hosted a Eurovision Semi Final Party, at Gino D’Acampos 360 Sky Bar, which aimed to bring together business networking and charitable endeavours.
The event raised awareness and funds for two worthy causes; Strawberry Field and the Association of Ukrainians in Great Britain - Liverpool Branch. Boasting an impressive social media reach of over 400,000, the event proved to be a resounding success, sparking huge ongoing excitement and buzz among its attendees, and raising £2,222.70 for their chosen causes.
Founded over a decade ago, Liverpool Dinner Club has been a leader in fostering meaningful business connections within the city region. The event, organised by James Smethurst, Lee Ewell, and Bella Lewis, of The Social Desk, took advantage of the breath-taking views from the Sky Bar, which gives a ‘Liver Birds’ eye view of the city. This was the perfect venue to capture the spirit of Eurovision’s arrival to Liverpool, as it welcomed half a million guests with an open heart.
The Eurovision Semi Final Party received incredible support from generous sponsors, including Sedulo, Croner, the Empire Theatre, Clockwise, and Tuesday Media. The event was skilfully captured by videographers and photographers from United Wolf Productions and Kate Swerdlow Photography. Their generous contributions were vital in making this event possible.
The guests had a fantastic evening, indulging in food and drinks from Gino’s. They also had the chance to participate in an exciting raffle and win prizes such as hotel stays, gin hampers, and watches. As the night progressed, they danced, exchanged business cards, and embraced the lively atmosphere inspired by the Eurovision buzz.
The Eurovision Semi Final Party demonstrated Liverpool Dinner Club’s dedication to cultivating strong business relationships while giving back to the community. As we reflect on the event’s success, we invite y
ou to stay connected with us for future events, by scanning the QR code provided. See you at the next Liverpool Dinner Club!
Link for the online version: www.liverpooldinnerclub.com
Link for Sedulo: sedulo.co.uk
Link for Empire: www.atgtickets.com/venues/liverpool-empire/
Link for Croner: croner.co.uk
Link for Tuesday Media: www.tuesday-media.com
Link for United Wolf Productions: www.unitedwolvesproductions.com
Link for Kate Swerdlow: www.kateswerdlowphotography.com
Stay updated by scanning the QR code or visiting our website!
In response to this continued client growth, the Aintree-headquartered firm has restructured its operations and promoted Ritchie, formerly its key account manager, to a newlycreated role of general manager.
The AV, production and live events business includes clients such as Matalan, Speedy Hire and Everton FC among its roster and has recently been appointed to deliver live and hybrid events on behalf of United Utilities and the Royal British Legion. It has also supported global events including Eurovision, Cop26 and various United Nation Summits in Qatar.
It is hoped this new role will allow MSP Global to work more effectively with a wider group of blue-chip clients and manage larger contracts. Ritchie will be supported by David Clatworthy, director of operations and a freshly restructured team that includes Lewis Nolan, who has been promoted to technical production manager.
The move is also intended to support the firm’s ambitions to attract new investment and
collaboration opportunities in the coming years.
Speaking of his appointment, Ritchie said: “MSP Global has developed an excellent reputation for client service, creativity and delivery across a wide range of sectors. I am delighted to be taking up a brand-new role within the business that will allow us to spread our wings even further and explore new routes for expansion.
“Our new structure means we are able to attract greater volumes of clients with requirements for live, remote and hybrid events in the UK and beyond. Part of my role will be to oversee all aspects of account management and internal technical delivery to ensure
our reputation is preserved and enhanced.”
Colin Reader, founder and managing director of MSP Global, added: “Having been established in Liverpool since 2000, with a global track record prior to that in South Africa, the firm has met and exceeded all of our aspirations and we are now entering an exciting new chapter, primed for growth.
“Ritchie has been a major part of that success in recent years and he fully deserves his new expanded role within the business. We look forward to seeing what fresh opportunities may arise in the future and opening up new conversations with clients, partners and investors along the way.”
MSP Global has appointed Ritchie Nield to a new role of general manager as the company positions itself for future client growth and investment.
Sean Keyes, MD of Sutcliffe, provides a personal perspective on how things have improved but there is still more to do
Having joined Sutcliffe in 1990 when I was in my early 20’sseveral years after I started as a YTS - I have always had a very deep rooted desire to help train, mentor and nurture the future generation in the civil and structural engineering industry. In the past, a lot of workplaces would view apprentices as an inconvenience; a burden on time and resources. That said, this reluctance to help the next generation of engineers was a stumbling block to the regeneration of the Liverpool City Region.
The construction sector that I joined four decades ago has changed massively compared to the modern day, and with technology, state-of-the-art programming and new modern methods of construction now the staple of every project up and down the country, it is the next generation, with their fresh outlook on work and life, that are helping to re-educate our older engineers and help drive the regeneration of the Liverpool City Region forward.
At Sutcliffe, we are dedicated to nurturing the next generation, something I was keen to discuss when I attended UKREiiF in May. UKREiiF presented our team with a range of interesting opportunities, with over 4,000 attendees and a number of incredible investors, developers and familiar peers all in attendance to discuss the importance of regeneration.
From being the first to arrive at the Liverpool stand, to visiting a military museum, to listening to Homes England’s insightful perspective on regeneration,
it was a pleasure to hear more about the innovative plans to accelerate and unlock sustainable, inclusive, and transformational investment not only in the Liverpool City Region, but across the UK. I am certainly encouraged by the fact that the public and private sector are pushing in the same direction when it comes to regeneration and investing in the future.
A great example of how Sutcliffe is passionate about both our young people and regeneration in the city region is how Emily Warburton, our BID manager and a member of the future impact board - a collective of young property professionals committed to positive change - spoke passionately about Liverpool’s future and the ongoing investment in the region, as well as focusing on sustainability.
Our young people are the future of the built environment and I am proud to say that Sutcliffe equips our next generation to be some of the best engineers and business leaders contributing to the Liverpool City Region and beyond.
In June I attended the Housing Conference and the issue of regeneration was the hot topic and there was a general consensus that some aspects were outside of our control such as inflation, energy, government instability, and Europe. To change the direction of these will require significant political will and support from the World’s major players.
The two areas that I believe that are within our control are improving our national planning structure and a positive outlook . It simply takes too long for a decision.
We have a national problem at the moment whereby many Local Authorities do not have the resources to operate and manage an effective planning system. The number of high level skills to achieve good planning is often overlooked with over 400 Authorities all managing this system individually. Why can’t these resources be pooled? Nobody in regeneration wants poor planning but we need more Local Authority officers to reduce timescales. These delays cost millions.
❛❛The two areas that I believe that are within our control are improving our national planning structure and a positive outlook . It simply takes too long for a decision. ❜❜
discusses the outcome of the Liverpool City Region FinTech analysis and what it means for economic growth.
Following the launch of a regeneration programme to revitalise the local economy, Liverpool has become one of the UK’s leading business destinations. This has been achieved through investment in science, health, technology, education and creative sectors, to innovate and enhance connectivity between businesses, the local community and visitors to the region.
As a vibrant Northern city home to 54,000 students, Liverpool has the potential to be world-leading in global innovation, provided partnerships between industry and academic research expertise continue to grow, bringing a welcome boost to employment levels, wealth creation and upskilling.
Liverpool’s recent success in hosting the Eurovision Song Contest attracted over 500,000 visitors, with retail, hospitality and leisure businesses potentially reaping £250m economic benefits from the international event over the next three years. Similarly, greater global connectivity and opportunities for inward investment will be made possible through the creation of the Liverpool City Freeport – broadening the scope of trade, employment and infrastructure available to the region. However, with opportunities also come challenges. To date, levels of investment in the city region have been lower than desired, and from speaking with our clients in the region, there is certainly room for improvement and a feeling of playing ‘catch up’ with London and the South East. Although riding on the success
from Eurovision for now, businesses need clarity on how other measures such as the Freeport will contribute to drive long-term economic growth for all.
At RSM, we have recently partnered with Growth Platform (Liverpool City Region Growth Company), Liverpool City Region Combined Authority, University of Liverpool, DTM Legal, Professional Liverpool, and FinTech North to analyse the impact of the FinTech ecosystem on the Liverpool City Region and make suggestions about how the sector might better support the regional economy. Initial findings from the report found that the Liverpool City Region’s FinTech ecosystem is significantly larger than anticipated, providing real scope for regional collaboration to make Liverpool a leader in innovation investment.
We’re in the fortunate position of working with businesses that are focused on growth. They’ve found ways to adapt and evolve into stronger businesses, ready for whatever challenges are on their way.
From dynamic start-ups with disruptive ideas to more businesses that are seeking and securing the investment they need to get to the next level, we’re seeing plenty of optimism and opportunities. Businesses are hiring. Candidates are moving. Their next challenge is getting that recruitment right.
Depending on your source, the average cost of a bad hire can be anywhere between £30,000 and £60,000. Wherever the final figure falls, it’s a cost that businesses can ill afford.
As a culture-led recruiter, we’re passionate about the importance of putting your values –and your candidates’ character – at the heart of your search. Hiring people who can bring something special to your culture – not just skills – can have a transformative impact on what you want to achieve.
We’ve been on our own exciting growth journey in recent months, helping some fantastic clients make key hires across tech, marketing, sales and professional services.
This has enabled us to expand our team with Ben Chipchase, an experienced tech recruiter who’s spent his career in agency and in-house roles.
We’ve also made our first marketing hire with Vicky Vipond joining the business as well as achieving an important milestone moving to a brand new office in the Liverpool business district
From our new base, we’re excited to keep supporting clients and candidates with their growth plans. Along with recruitment, we’re working with clients to strengthen their employee proposition and retention, giving them a solid foundation to build on.
If you’re on your own growth journey and need support hiring, we’d love to hear from you. Visit re-culture.co.uk for more information.
Of course, there are challenges. It isn’t easy for anyone running a business or a team. But it’s not all doom and gloom. For every stat about cuts, there are lots of examples of businesses bucking the trend.
Faye Dyer, Chief Executive of the organisation – operator of the M&S Bank Arena where the hub of the action took place along with the convention and exhibition centres – is focusing on the next chapter in the company’s incredible journey.
“We are still feeling elated following Eurovision,” says Dyer. “The grand final was the culmination of seven months of hard work by all parties involved. We successfully showcased the Liverpool we all know and love, a city that’s welcoming, inclusive and accessible to all and rich in culture and music. We showed our extensive capabilities in hosting and amplifying the positive impact of large-scale global events; but most importantly, we hope we did Ukraine proud.”
The phenomenal event was much more than just seven months of hard work – it was the culmination of 15 years of live events.
“It felt like a huge milestone to host Eurovision in our fifteenth year and a truly memorable moment. We opened our doors in 2008 at the start of Liverpool’s European Capital of Culture year and since then we’ve developed our campus into world-class event venues suitable to host the world’s largest music event.”
The ACC Liverpool Group is utilising Eurovision as a catalyst for objectives it set out in its strategic plan, launched last year. This identifies eight key themes for development and opportunity for the company and launched following a significant amount of research, analysis and stakeholder engagement.
People, international reach and legacy are among the eight themes and have been key focus areas since the plan’s launch.
As Dyer explains: “Eurovision has provided us with a springboard to further champion the things that matter most to us.
“We aim to actively contribute to and encourage a re-positioning of the industry
as an attractive career, to overcome recruitment challenges and skill gaps.
“In terms of international reach, our overarching aim is to create and deliver an international strategy for business tourism that attracts increasing numbers of overseas delegates and events to the Liverpool City Region. We will continue to drive international brand awareness and contribute towards a refreshed, recognisable modern brand for Destination Liverpool.”
Legacy, now accelerated by Eurovision, continues to be a focus across the city.
“One of our key aims is to maximise the positive legacy we leave on our communities, environment and the events industry. We are focusing on attracting events linked to the city region’s growth plan and Eurovision was a perfect example of this. It contributed to the financial recovery of the city and provided a much-needed boost to the visitor economy.
“Legacy crosses all the sectors in which we operate. We were the first venue in England to launch a toolkit to assist conference organisers with plans on how their events can leave a legacy. We can facilitate links between organisers and our local stakeholder groups - such as health, education or sustainability - who can support and help to implement plans.”
A Eurovision music legacy fund, driven by the Liverpool City Region Music Board, is underway which will support local grassroots artists.
Plans include engaging with TikTok to platform the local music scene. “As a UNESCO City of Music, we want to fully embrace the slogan United by Music. Eurovision has been a living, breathing example of the power of live events,” adds Dyer.
Now entering its second year, the strategic plan will focus on a number of the other eight themes including ecosystem catalyst –contributing to a positive change in the way businesses connect, collaborate and create value with The ACC Liverpool Group starting to work closely with organisations in the cultural, digital, charitable and academic sectors.
As part of its Tech for Good objectives, the organisation aims to be at the forefront of creating opportunities for immersive event content, both for audiences in person and to share with a broader digital audience, which it hopes the wider city region will become involved with. For its Optimisation of Site objective, it will continue to enhance the campus for the benefit of visitors and communities with plans to reduce the environmental impact of events. Indeed, the organisation has achieved a number of targets set out in its Social Value Impact Plan – launched in 2021 – including investing in LED lighting throughout the campus, raising over £10,000 for local charities and developing and delivering its staff wellbeing strategy.
“Customer experience continues to be a key priority and we are focused on optimising our campus so that all visitors have the best possible experience when they attend an event.” adds Dyer. “We’re investing in creating a new bar and additional toilet facilities on the arena floor over the coming months and are in the process of rolling out the NIMBUS accessibility scheme.
“We’ve caught our breath after Eurovision and there’s still so much to focus on ahead as we celebrate our fifteenth year. I’m really proud of the entire team and what we’ve achieved so far. We’ll continue to deliver great events with ambition, versatility and teamwork.”
While the city continues to reflect on the success of Eurovision, for The ACC Liverpool Group it’s back to the day job of delivering fantastic events.
Liverpool School of Tropical Medicine, established in 1898, has been a world-renowned institution at the forefront of global health research and education for over a century. We are delighted to have been selected as the Liverpool Chamber of Commerce’s Charity of the Year for 2023, this is especially poignant in our 125th anniversary year.
All Together Now! Ltd
www.alltogethernow.org.uk
Alternative Futures Group
www.afgroup.org.uk
An Hour For Others
www.anhourforothers.co.uk/
Big Help Project
www.bighelpproject.com/
Blackburne House
www.blackburnehouse.co.uk
Bluecoat Limited
www.thebluecoat.org.uk
Career Connect
https://careerconnect.org.uk/
Causeway Charity Services
https://cityhearts.global
Central Liverpool Credit Union https://centralcu.co.uk/ Claire House
www.claire-house.org.uk
Compass Counselling Services
www.compass-counselling.org.uk
Crisis Skylight
www.crisis.org.uk
Directory of Social Change www.dsc.org.uk
Elevate www.elevate-ebp.co.uk/
LSTM and the Chamber share a long history with Sir Alfred Lewis Jones, the Chamber’s first President, providing a donation of £350 which led to the formation of LSTM as the first school of tropical medicine anywhere in the world. Recognising Liverpool’s potential as a hub for tropical medicine research and education, which was ultimately driven by colonial interests, Sir Alfred rallied local businesses to support LSTM’s creation. Today, LSTM continues to thrive as a world-class institution, promoting ethical partnerships in research for the benefit of some of the world’s poorest populations.
LSTM played a crucial role in the global effort to combat COVID-19, with involvement in the development of the Oxford/Astra Zeneca vaccine, diagnostic tests, and potential treatments. The institution’s research on neglected tropical diseases, including snakebite, as well as infectious diseases like malaria, HIV and tuberculosis, has led to ground-breaking advancements in prevention and treatment.
In addition to its research, LSTM remains dedicated to training the next generation of global health leaders through prestigious postgraduate education programmes. The partnership between LSTM and the Liverpool Chamber of Commerce aims to support scholarships for promising students from the Northwest region.
These scholarships will offer transformative opportunities, equipping talented individuals with the expertise and leadership qualities necessary to become the next generation of global health leaders. By investing in the education and development of students, this collaboration strives to create a legacy of leaders who will drive positive change and make significant contributions to global health challenges in the future.
This partnership presents an exciting opportunity to raise vital funds for promising students from the North-West region, and we look forward to working closely with the Chamber and other members to drive positive change and make a lasting impact.
If any individuals or organisations are interested in exploring partnership opportunities with LSTM, we encourage you to get in touch. Together, we can create a brighter future for global health.
To find out more, contact Stacey Lavery, Senior Philanthropy Manager at Stacey.Lavery@lstmed.ac.uk.
English Speaking Board (International) Limited - ESB www.esbuk.org
Expect Limited https://expect-excellence.org/
Freshfields Animal Rescue www.freshfields.org.uk
Future Yard CIC https://futureyard.org/
Health Equalities Group https://foodactive.org.uk
Inspire Train Grow CIC www.inspiretraingrow.co.uk
International Cotton Association Ltd (ICA) www.ica-ltd.org
Leadership Through Sport and Business www.leadershipthroughsport.org
Liverpool Everyman and Playhouse www.everymanplayhouse.com
Liverpool Heart and Chest Hospital Charity www.lhchcharity.org.uk
Liverpool Law Society www.liverpoollawsociety.org.uk
Liverpool Parish Church (Our Lady & St Nicholas) www.livpc.co.uk
Liverpool Press Club Ltd
Liverpool Society of Chartered Accountants www.icaew.com/northwest
Liverpool Sunflowers www.liverpoolsunflowers.com
Liverpool University Hospitals
Charity https://facebook.co.uk/ LpoolUniHospsCharity
Local Solutions www.localsolutions.org.uk
Mary’s Meals www.marysmeals.org.uk
MAST https://mast-group.com/ Merseyside Fire and Rescue Service www.merseyfire.gov.uk
Natural Breaks Ltd www.naturalbreaks.co.uk
Nugent wearenugent.org
Open Awards openawards.org.uk
Paul’s Place https://beaconcounsellingtrust. co.uk/
Riverside www.riverside.org.uk
Royal Court Liverpool Ltd www.royalcourtliverpool.co.uk
Salvation Army www.salvationarmy.org.uk/ liverpool-walton
Sefton Women’s and Children’s Aid www.swaca.com
South Liverpool Homes www.southliverpoolhomes.co.uk
The Brain Charity www.thebraincharity.org.uk
The Chartered Institute of Building www.ciob.org
The Joshua Tree https://thejoshuatree.org.uk
The Liverpool Institute for Performing Arts www.lipa.ac.uk
The Roy Castle Lung Cancer Foundation www.roycastle.org
The Whitechapel Centre www.whitechapelcentre.co.uk
The Womens Organisation www.thewomensorganisation. org.uk/
Tom’s Trust www.tomstrust.org.uk/ Transform Lives Company www.transform-lives.org
We Are With You Liverpool
When You Wish Upon A Star www.whenyouwish.org.uk
Wirral Hospice St John’s www.wirralhospice.org
YKids www.ykids.co.uk
Young Persons Advisory Service www.ypas.org.uk
Informal networking and coffee morning, usually on the first Friday of every month.
Our monthly Chamber Socials are evening events to network across hospitality, legal, charity, and professional sectors. Showcasing venues throughout the Liverpool City Centre.
Quarterly sessions focused on building relationships and providing insights with Schools, Charities, and Property-Construction sectors.
Invitation to annual major events such as Aintree Races, Liverpool International Tennis Tournament and our Annual Awards, all at a discounted rate.
3 yearly sessions partnered with the Liverpool City Council with businesses and schools looking to work with one another.
Held throughout the year covering a range of topics from within the international arena, including the International Trade Club.
Workshops designed to provide new businesses with knowledge, connections, and insights to help their business grow.
Join today and get access to a range of events including networking coffee mornings, chamber socials, business briefings and much more.
Email membership@liverpoolchamber.org.uk or call 0151 227 1234
Take
The annual awards, organised by Liverpool Chamber, take place at St George’s Hall on Thursday 26 October and will once again celebrate those businesses and individuals who have driven their organisation forward throughout the year.
There will also be new awards for Innovative Product or Service and Leadership Innovation, alongside more established categories such as Customer Excellence and International Business of the Year.
Paul Cherpeau, Chief Executive of Liverpool Chamber, said: “The Innovation in Business Awards continue to grow year-on-year. St George’s Hall will be a wonderful venue for the 2023 Awards as we welcome more than 300 guests to celebrate the strengths and successes of our city region business community.
“This year we have introduced new categories which reflect the changing face of enterprise innovation and the ways in which businesses have modernised to capture and retain their customers and staff.
“We have encouraged all business leaders, entrepreneurs, clients and suppliers to
Tickets now on sale for the awards, to enquire please email awards@liverpoolchamber.org.uk
Sponsorship opportunities are still available for our 2023 Innovation in Business awards - sponsorship options provide a fantastic opportunity to promote your business and brand.
If you would like to get involved please contact lizzie.johnson@liverpoolchamber.org.uk or james.parker@liverpoolchamber.org.uk
nominate their peers in the relevant categories and help us to shine a spotlight on the true innovators amongst us.”
The Innovation in Business Awards 2023 are headline sponsored by Blok ‘N’ Mesh. Simon Worsley, CEO of Blok ‘N’ Mesh, said: “The 2022 awards were a fantastic celebration of the energy and vitality of businesses in the Liverpool City Region.
“I was very proud that our company, along with other sponsors, many of whom have become firm friends, were able to contribute to such an event. It is with great pleasure, therefore, that we will continue to be headline sponsor for the 2023 Awards.”
LiverpoolChamber.org.uk/events
accolades reflect ‘changing face of enterprise innovation’
With You, a national drug, alcohol and mental health support charity working across Liverpool, explains how they’re playing their part in micro-eliminating hepatitis C by the end of 2023.
Hepatitis C is a viral infection which can cause acute and chronic hepatitis. This can range in severity - some people become mildly unwell, while others develop lifelong illnesses, including liver cirrhosis and cancer, which can lead to death. Hepatitis C is a bloodborne virus and infections can occur through exposure to blood from unsafe injection practices, unsafe health care and injection drug use.
It is estimated that globally, 58 million people have the chronic hepatitis C virus infection and there are around 1.5 million new infections each year. While there is currently no effective vaccine against the virus, antiviral medicines can cure more than 95% of hepatitis C infections.
The World Health Organisation aims to eliminate hepatitis C as a major health threat by 2030, and NHS England have set the target to eliminate hepatitis C before 2025. With You, a drug, alcohol and mental health support charity working across Liverpool, have developed their own plans to meet NHS England’s target and micro-eliminate hepatitis C by 2023.
For With You and other members of the Hep C Drug Treatment Service Provider Forum, micro-elimination means:
• 100% of clients in structured
treatment are offered a hepatitis C test
• 100% of those with a history of injecting have been tested
• 90% of current and previous injectors (at risk) have a hepatitis C test date within the last 12 months
• 90% of clients who’ve tested positive for hepatitis have commenced treatment
Across Liverpool, With You are running a number of schemes and initiatives to meet their micro-elimination target.
Sarah Humphreys, Head of Services for With You in Liverpool says:
“Micro-eliminating hepatitis C is one of our key priorities at With You - as a drug, alcohol and mental health support charity, we have a really important role in helping NHS England and the World Health Organisation to achieve their elimination goals.
“Every day, we come into contact with people who have a greater risk of being infected with hepatitis C, and by taking a number of simple yet incredibly effective steps, we can help to reduce the number of hepatitis C cases across Liverpool and increase local people’s health outcomes dramatically.
“Through careful analysis, we’re now better able to understand which of our clients are most at risk of hepatitis C. We can then identify who needs to be tested or referred for treatment as a priority, saving vital time for our clients.
“To support conversations with our clients, our hepatitis C specialists have been providing With You staff with
hepatitis C and bloodborne virus training, which includes explaining what treatment and testing looks like. We know that some of our clients feel nervous about receiving tests, so our hepatitis specialists also offer With You staff with motivational interviewing training, so that our teams can empower our clients to make the best choices about their healthcare.
“We’re not the only organisation in Liverpool committed to micro-eliminating hepatitis C and we’re working with a number of partners to pool our professional knowledge and experiences so that we can better meet the needs of local people.
“For example, Liverpool’s Treating Hospital provides hepatitis C treatment, and through an initiative with them and the Hepatitis C Trust Peers, we’ve been able to better support our clients who’ve tested positive for hepatitis C and more effectively help them to engage with their treatment journey. We’ve also been working with the Treating Hospital and the Operational Delivery Network, an NHS service that oversees patient access to treatment, to provide a ‘liver health offer’. This offer includes us providing tests and fibro-scans to all of our clients this month to help aid timelier diagnoses .
“It’s been a lot of work, but we’re really proud of the progress that we’ve made and the positive impact that we’re having on the lives of people most at risk of hepatitis C across Liverpool city.”
For more information about With You Liverpool and the services they offer, please visit their website: www.wearewithyou.org.uk
Chamber staff are here to provide dedicated support for business members of the Chamber. The directory below provides a list of contacts for members should they need to contact us.
Peter Lawrence, MD at Ai Change Management, explains more about the work they are doing around Intentional Regeneration and why they are looking for your input.
In April we began a conversation at the iconic Athenaeum exploring the concept of place-based Organisation Development with several influential public sector leaders. We design our clothes, our cars, our homes. Some, but not many, design their organisations.
Is it possible to design our communities, our place?
We are now working with Louis Haycox, an international business student at the University of Liverpool, to explore this question further, applying the principles and values of Organisation Design and Development, which can be summarised as:
• Intentional – with a specific purpose in mind
• Intelligent – using all available data, including stories people tell
• Inclusive – hearing the different perspectives of everyone.
Thriving organisations are designed and developed “on purpose”.
We are seeking to create a community of inquiry and invite you to join us, completing a short questionnaire.
How can we move the discussion on from the conceptual to the practical?
Our findings will be available in early September which we will share with all contributors.
If you are interested in finding out more please contact me, Peter Lawrence at peter@ai-cm.co.uk
Everton is proud to introduce the next phase of ‘ALL’ matchday experiences at the Club’s iconic new waterfront stadium.
‘ALL’ delivers a revolutionary re-set of traditional football hospitality through the incorporation of a multitude of bars, restaurants and experiences, ranging from fine dining and casual restaurants to sports bars, traditional pubs and tapas-style social spaces. ‘Dock on 1’ is the latest innovative seasonal membership option for supporters or businesses, empowering them to tailor perfect matchday packages to treat family and friends, or clients and staff.
Offering unparalleled flexibility, dynamic membership allows seasonal members to personalise their experience, from pre-match drinks and bar snacks to an extraordinary dining experience overlooking the Everton Stadium pitch.
Members can take advantage of a tailored seasonal dining plan for some or all of the vibrant restaurants, before watching the match from seats on the halfway line in the west stand.
There are four innovative and compelling experiences available at ‘Dock on 1’:
• The Yard - The entry point to ‘Dock on 1’ and the focal point for seasonal members on a matchday, as a meeting place and an option for those who prefer the convenience of a premium bar.
• Boa Vista - A restaurant overlooking the halfway line, where guests can enjoy an à la carte formal dining experience with a mix of eclectic flavours.
• The Blue Line – An informal restaurant with pitchside views, guests can enjoy a more casual pre-match dining experience with a clear Asian-Pacific taste.
• Merchants – This restaurant, again with pitchside views, recreates small plate menus inspired by North Africa and the Mediterranean.
Combined, ‘Dock on 1’ represents something truly unique in football – a concept that allows individuals and groups to experience flexibility through dynamic membership and dining packages and working to any entertainment budget.
Interested parties wishing to hear more about ‘Dock on 1’ should visit the Everton Stadium website and complete the ‘Register your interest form’ : www.evertonstadium.com/all
Our team will be in touch to discuss your interest, which could lead to an invitation to the ‘Experience ALL’ showroom at the Royal Liver Building, to secure your ‘Dock on 1’ membership.
The final phase of the ‘ALL’ membership packages, focusing on traditional pubs, social spaces and sports bars, will be made available in the coming months.
As part of the wider regeneration of Bootle Strand Shopping Centre Halcyon in conjunction with LCR Connect and Sefton Council will be delivering the first phase of the regeneration by providing free high speed public Wi-Fi.
Halcyon will be installing a 10GBPS Leased Line and wireless infrastructure throughout the main areas of the centre. Enabling the public and guests use of the ultrafast reliable Wi-Fi through a brand new network. This is the first phase of the wider Bootle regeneration programme. Being a business with its origins in North Liverpool Halcyon are delighted to work alongside other delivery partners to help the local community have access to free Wi-Fi.
It was announced in March this year Sefton Council had been selected by the Department for Levelling Up, Housing and Communities (DLUHC) to receive £20m of funding. It is hoped the regeneration will support the growth of the local economy, attracting inward investment,
generating sustainable jobs and increased skills as well as creating a more diversified town centre.
Halcyon are already providing the brand new ultrafast fibre network LCR Connect to businesses within the Liverpool City Region alongside our industry leading IT Support and VoIP services. Away from the traditional network and provider this is a genuine alternative to help scale business efficiently with future proof speeds.
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