Year report 2013 Maatwerk bij Terugkeer & Beyond Borders by Tim Looten

YEAR REPORT 2013

TABLE OF CONTENTS 4

PREFACE

THE YEAR OF MAATWERK BIJ TERUGKEER

12 SUPPORT OF RETURNEES IN PRACTICE 14 TOWARDS FEELING AT HOME

Keys for sustainable reintegration of returnees

16 THE YEAR OF BEYOND BORDERS 20 EMPOWERMENT (EX-)UAMs IN PRACTICE 22 THE YEAR IN FIGURES 26 SUMMARY OF PROJECTS 28 STAFF AND MANAGEMENT 30 ANNUAL FINANCIAL REPORT

PREFACE Dear reader, In 2013, we have been active on many stages working for sustainable reintegration of ex-asylum seekers and undocumented migrants who have decided to return to their countries of origin. We have invested in good collaboration with respected organisations in the Netherlands, Europe and the countries of origin, enabling us to offer people a full support plan, ranging from preparations in the Netherlands to a stable and prospective existence in their countries of origin. This includes vulnerable groups, such as the victims of human trafficking and unaccompanied minors (UAMs). We are proud of our offer and especially of its positive impact on the lives of our clients, which we can measure by monitoring. In addition, the information and empowerment of (ex-)UAMs by the Beyond Borders project obtains high praise from the authorities involved and, even more important, the youngsters themselves. We hope to be able to continue our diversity in projects and networks in the coming year. In all this, the quality of the support comes first, for the benefit of our clients. Lenie van Goor Director of Maatwerk bij Terugkeer

Maatwerk bij Terugkeer The best possible perspectives and welfare for ex-asylum seekers and undocumented migrants wishing to return to their countries of origin. That is what Maatwerk bij Terugkeer aims for. In over 45 countries we have local partner organisations supporting people over a considerable period of time, for instance in finding work, housing, social networks and health care. Their commitment, expertise and networks make the difference.

Beyond Borders Beyond Borders is an independent and low-threshold project working for a better perspective for unaccompanied minors (UAMs) and ex-UAMs without a residence permit, both in the Netherlands and in their countries of origin. We support, inform and encourage youths and the authorities involved, so that the target group has perspectives for a valuable existence anywhere in the world.

Local partner organisation of Maatwerk bij Terugkeer

Local youth network of Beyond Borders

Member of the ERSO network

THE YEAR OF MAATWERK BIJ TERUGKEER Ex-asylum seekers and undocumented migrants wishing to return to their countries of origin, can call on Maatwerk bij Terugkeer for personal customised support. Our activities aim to pass off the reintegration process as smooth as possible and to make it sustainable. Besides offering assistance and information to our clients, in 2013 we strengthened our local partner organisations, expanded our networks, developed policies per target group and combatted the negative stigma of returnees.

STRENGTHENING OUR LOCAL PARTNER ORGANISATIONS “Many returnees have been away for quite a long time. That is why they are no longer familiar with the current state of their countries. We are ready to help them with proper information and advice.” Batpuntsag Bolortsetseg of Caritas Mongolia in the newsletter from Maatwerk bij Terugkeer Mentioning Maatwerk bij Terugkeer also means mentioning Ligue Iteka, I-Re-Acct and Caritas Mongolia. In other words: our local partner organisations. They guide our clients carefully to a new existence in their countries of origin. Even though the backgrounds of returnees are

complex and vary greatly, every individual must be able to rely on the best possible support. That is why the professional development of our partners is a paramount issue. Highlights of 2013: Our partners from Angola, Guinea, Iraq, Nigeria and Sierra Leone visited the Netherlands to get a better understanding of Dutch policies and of the living conditions of (ex-) asylum seekers and undocumented migrants. This enables them for instance to gear to the traumas returnees have incurred in Europe. The partners visited several asylum seekers’ centres and other support organisations, where they spoke with the residents and their counsellors. Our partners have extensive experience with the support of 8

returnees and may learn much from their peer organisations. For that reason, we organised meetings in which the partners could exchange their working methods. The partners from Burundi and Ghana for instance, visited their colleagues from Cameroon and the Ghanese partner met with her colleagues from Nigeria and Sierra Leone. The West African partners got together at a training conference in Brussels. Together with our partners in Burundi, Ghana, Nigeria, Surinam, Sierra Leone and Angola, we mapped their specific needs regarding expertise and skills. This is the basis for each partner for a three year scheme for professional development. Some important areas of attention are guidance of specific target groups, monitoring of clients’ reintegration

processes and preparing the family for the return of their next of kin.

BUILDING OUR NETWORK “Close collaboration and exchange of knowledge with other organisations strengthen not only our position, but mainly that of our clients.” Lenie van Goor, Director of Maatwerk bij Terugkeer, at the conference of the European network ERSO in Brussels Maatwerk bij Terugkeer’s greatest power lies in its extensive network. In the Netherlands, we cooperate with the relevant organisations to customise our clients’ preparations for their return. In Europe we join forces with our colleague organisations for the exchange of knowledge and access to each other’s local partners. Our network

of partners in 45 countries of origin enables the support of reintegration of returnees, and subsequently by the partners’ own local networks as well. Highlights of 2013: In the consortium Duurzame Terugkeer op Maat (Sustainable Return Consortium), we collaborate with Beyond Borders, VluchtelingenWerk Nederland (Dutch Council for Refugees), HealthNet TPO, ReFive (formerly IntEnt) and UAF (Foundation for Refugee Students) to improve guidance and mutual referral of clients. As an example, we have developed new information materials about the possibilities for support on return. This will help VluchtelingenWerk’s counsellors in giving information to their clients. Existing joint ventures have been extended and strengthened, for

example with Stichting WereldWijd for guidance of migrants who follow a professional course at this education center, and with Fier Fryslân and FairWork for victims of human trafficking. The World Trauma Foundation offers us a new partnership which will contribute to the support of clients with psychological complaints in their countries of origin. Together with our partners in ERSO, the European network of civil society organisations offering support in reintegration, we organised a conference in Brussels aimed at the exchange of knowledge between local partners, embassies and other experts. The ERSO network also organised meetings in London and Hamburg with national government return agencies, in order to call for attention for a humane return policy. We expanded our network of local partners to China and Ethiopia. We are now able to offer support in these countries as well. Furthermore, we started looking for suitable partners in Somalia, Somaliland and Sudan because of an increased demand of return to those countries.

Together with our local partner on a monitoring visit to a client in Douala (Cameroon).

In cooperation with our European and Latin American partners, we strengthened the network or organisations that can contribute to the reintegration process of returnees.

At meetings in Argentina, Brazil, Bolivia, Colombia, Ecuador, Peru and Uruguay the local partner, civil society organisations, government institutes and knowledge institutes explored the possibilities of collaboration. One of the results is that governments reduce paperwork for returnees who are trying to obtain the correct identity documents.

TARGET GROUP SUPPORT “We are building human dignity.” David Yambasu of Christian Brothers (local partner Sierra Leone), during his visit to the Netherlands on behalf of HOME, a project for victims of human trafficking Our name is not Maatwerk bij Terugkeer (Customised Return Support) without a reason. Our aim is to offer each client the support that seamlessly fits in with his or her needs. Some people encounter more or other problems than others, for instance because they have been exploited (victims of human trafficking), or because they are not familiar with adult life in their countries of origin (unaccompanied minors, UAMs). This turns the development of specific policies for specific target groups into a priority. Highlights of 2013: In the project HOME we started

Meeting in Benin City (Nigeria) to give information about the dangers of - illegal - migration.

to fill in the gaps in the support of the return of victims of human trafficking. In collaboration with amongst others Fier Fryslân, FairWork, Social relief Den Bosch and our partners in Belgium, Brazil, Nigeria and Sierra Leone, we have drawn up a checklist for assistance before and after return. The organisations involved incorporate these guidelines in their support. For the support of UAMs we have developed a special policy, which we will first operationalise in the form of a pilot project. As an example, UAMs wishing to return receive support for a longer period and get more 10

information about the possibilities and impossibilities of return. Moreover, extra attention is paid to restoring contact with their families. When giving support, we remain in close contact with Nidos, the guardianship organisation for UAMs. Together with our European and local partners we worked to improve the support of vulnerable returnees in Mongolia, Pakistan and Iraq. Such groups include children, elderly and persons with a disability or chronic disease. For instance, for our Iraqi partner we organised a training to learn how to recognise mental problems.

PREVENTION AND ACCEPTANCE “If I didn’t shared my experiences, nobody would know.” Ghanese returnee Kwesi in an informative documentary as part of the Surprising Europe project Many African people still have a picture of Europe as a paradise, in which with relative ease a fortune can be earned to support the home front financially. That is why families invest much money in having one of their members make the crossing. Anyone who returns empty handed risks

suffering a loss of face and exclusion. In order to prevent that people make the journey with false expectations and to encourage acceptance of returnees, Maatwerk bij Terugkeer contributes in the information about European reality. Highlights of 2013: Our local partners in Togo, Morocco, Sierra Leone, Senegal and Cameroon ran awareness campaigns regarding the dangers of illegal migration to Europe. They used media such as radio and TV broadcasts, workshops, flyers and posters to inform the local population about the strict admission policies and tough life in illegality. Returnees themselves

Training our local partner in Erbil (Northern Iraq).

helped in these campaigns by telling about their own experiences. Film production company Jongens van de Wit, in collaboration with us, made a series of mini documentaries, in which returnees related their experiences in Europe. This was done in the context of the project Surprising Europe, of which a documentary and TV series with the same name was broadcast previously. Our local partners in Burundi, Ghana, Nigeria and Sierra Leone organised discussion meetings with the public and the relevant organisations, with these videos as the theme. The mini documentaries are also available on our website.

SUPPORT OF RETURNEES IN PRACTICE

The unsafe situation in Iraq forced Ahmed eight years ago to flee to the Netherlands. He was not granted asylum and tried to survive by living in illegality. Exhausted by hard living conditions, he decided to return in 2013:

Paul Dallinga is programme officer at Maatwerk bij Terugkeer. He processed Ahmed’s application for support in Northern Iraq:

“In preparation to my return IntEnt* gave me a business training in the Netherlands. With a friend I wanted to start a smoothie bar in Suleimaniya. Maatwerk bij Terugkeer’s local partner in Northern Iraq assisted us with drawing up a business plan that would fit the local situation. They also helped us with finding the right materials and with advertising. The business is doing well. Thanks to the support I am now confident about the future.”

“Ahmed and his friend were interested in a training to set up a business, so we drew up a scheme with IntEnt and the local partner. Even before his return, Ahmed had already been busy making plans. Our local partner was ready to help realise these plans. He has a positive outlook and it is good to see him succeed. We keep track of his progression, as something unexpected can always happen.”

* IntEnt went out of business in 2013. Miranda Maassen of IntEnt continued its activities under the name of ReFive, an independent project of Maatwerk bij Terugkeer. 12

Support of returnees in brief • No-obligation information in the Netherlands. • Preparation to return by organisations in our network. • One year of economic, social and psychosocial support by the local partner organisation in the country of origin.

Nawzad Saeed is reintegration coordinator at ETTC, our local partner in Northern Iraq. He assists Ahmed in building up his new existence:

• Reintegration contribution of 1,500 euros per adult and 2,500 euros per child, to be spent in accordance with the local partner.

“We stimulate and advise returnees step by step in their reintegration. We mainly helped Ahmed and his friend to set up their smoothie bar. We specialise in operating businesses in this region. They can always turn to us with their questions, including those on social issues. A return to Iraq need not be the end of the world. Ahmed is a good example, as he is doing much better now.”

• Monitoring of the reintegration process.

TOWARDS FEELING AT HOME Keys for sustainable reintegration of returnees

Maatwerk bij Terugkeer is not so much interested in people returning, but when they return they should reintegrate sustainably. Sustainable reintegration means becoming rooted in society, safe and sound, with faith in yourself and the future. In other words: a feeling of being at home. But how can that be achieved? Reintegration in the country of origin is not cut and dried. Often ex-asylum seekers have been halted in their development for many years in the Netherlands. Besides, usually the people back home are not waiting for them with open arms. “Returnees are often regarded as failures since they haven’t made it in Europe”, says Hans Entzinger, emeritus professor migration and integration studies at Erasmus University Rotterdam. “That’s why it’s important that they have something to fall back on.”

Three key factors Clients of Maatwerk bij Terugkeer are being supported by a local partner organisation for one year. Having an

Figure 1: Expenditure of the reintegration contribution by clients in 2013 Own business: Work: Training and education: Housing: Medical: Other:

extensive network, knowledge of the local situation and the dedication of social workers, this organisation can offer customised support to returnees in their search for a place in society with good possibilities. The emphasis in support for sustainable reintegration is on three factors. Linda Janmaat, programme manager at Maatwerk bij Terugkeer, explains: “A client should be able to earn his own livelihood, for instance by setting up a small business. In addition social contacts and mental health are essential to make him feel at home soon.” Based on the needs of the client, he or she will be supported in finding for instance work, housing, medical care and building up a social network. 14

A reintegration contribution of 1,500 euros per adult and 2,500 euros per child will help (see Figure 1).

Monitoring It doesn’t stop at practical support. The local partner keeps on monitoring its clients’ reintegration processes. This is a good thing, according to Entzinger. “Monitoring over a prolonged period of time is very important, or you will not know what happens to these people.” Maatwerk bij Terugkeer records the support offered and the results in a database. “In this way we can measure the effect of our activities and adjust the support where needed”, says Janmaat.

Maatwerk bij Terugkeer gathers knowledge and experiences to underpin and optimise its support to returnees. As a civil society organisation it combines dedication and expertise

by doing so. Entzinger: “It is better to leave return issues to specialised NGOs, both in the Netherlands and in the country of origin. They know the local situation best. Besides, they

are distanced from the government, which often has other interests.”

Ernest, returned to Ghana in 2011 In conjunction with our local partner Ernest spent the reintegration contribution on the rent of a place to make and sell sandals. Business went so well that now he trains other youths to be a cobbler. “Many fellow-countrymen ridiculed me as they thought I had failed in the Netherlands. The support I got from the local partner is price less. Their encouraging words gave me a lot of stren gth.” Borkhuu, returned to Mongolia in 2012 Health problems made Borkhuu decide to retur n. Our local partner helped her to find the right care. She could also train to become a beautician. “After this I shall work and save money to study at university. The support has given me the energy to make a new start.”

Boniface, returned to Burundi in

2011 Boniface took a course in welding at Stichting WereldWijd. After that, our local par tner supported him in his reintegration. In his own studio he now makes decorative gates and window casings. “I am doing all right. I have enough custom ers to get by. I also have my own house and I am with my friends again. It feels good to know that there is an organisation I can turn to whenever I have a prob lem.” 15

THE YEAR OF BEYOND BORDERS Just as any other youth, UAMs and ex-UAMs should be in the prime of their lives. However, their insecure future and traumatic pasts often block their development. Beyond Border aims at lifting such blockades. We do not only want these youths to know about their future options, but we also want them to build up the motivation, trust and skills to make options reality. That is why we worked hard in 2013 at empowering them, training them for the future and giving them information.

EMPOWERMENT “I learned how important it is to remain active and to have targets. Otherwise nothing changes.” Ex-UAM Jay from Angola about the empowerment training in the magazine AMARAMA Youths who have chosen illegality often stagnate in their development. Their outlook only deteriorates. In empowerment courses we stimulate and encourage ex-UAMs to be in control of their own futures again. The participants rediscover and develop their talents, draw up a plan for the future and look for people and organisations to help them realise their plans. Highlights of 2013: • We organised empowerment

courses in Utrecht, Amsterdam and Maastricht for ex-UAMs in these regions. The participants were appointed a volunteer coach, who helped them drawing up their future plans and expanding their networks. This made the youths regain their self-confidence and ambitions. Furthermore, their coaches took them to places that fitted their future plans, such as a sports’ club, a media company or an vocational training school. Mainly youths from Afghanistan, Sierra Leone and Somalia took part in the courses. • In Maastricht, 17 year old UAMs took part in the empowerment course as well, as they were about to lose their guardian and shelter. We wanted to give this group the tools to deal with their future insecure situations. Never before had UAMs been connected to caring civilians in 16

society (i.e. the volunteer coaches). The good collaboration between Nidos (Guardianship Organisation for UAMs) and Xonar Jeugd & Opvoedhulp (Youth & Pedagogical Support) made this possible. • Coaching ex-UAMs isn’t easy, especially if you take into account the youths’ limited possibilities and often traumatic histories. For that reason we set up a more intensive support route for coaches, which includes training, intervision meetings, a guide to coaching and a counsellor to turn to with questions. Now coaches commit themselves for six months to the participants, allowing them more time to work together on the future plan. • Government has stipulated that soon a sustainable solution (return or residence permit) must be found

for ex-UAMs who have been living in the Netherlands for a long time and who previously had been supported by the project Perspectief. Despite the speed, we think we should be able to offer these youths good perspectives for the future. Therefore we, in collaboration with Movisie (Dutch Centre for Social Development), set up a tailored and abbreviated empowerment training for this group. In Utrecht and Enschede we trained the participants in setting and achieving goals. As with the youths, the results are varied: ranging from apprenticeship at a bakery to a tangible plan to set up a farming business in the country of origin.

FUTURE ORIENTATION TRAINING “You are the most important player in your life.” Mark de Koning-Man, programme officer and trainer at Beyond Borders, at the future orientation training in Tilburg UAMs are often not fully aware of the changes to their lives when they turn 18. Furthermore, they hardly know, or even don’t know, how to improve their chances for the future. Therefore we organise future orientation training at UAM locations. In the training sessions the youths will be informed about the various scenarios in an

easily accessible manner: legal or illegal stay in the Netherlands, return to the country of origin and migrating elsewhere. The youths work on a realistic plan for the future, based on their dreams and capabilities. Highlights of 2013: • We organised future orientation training at UAM locations in Drachten, Tilburg, Deventer and Maastricht, and at the process reception location in Wageningen (where UAMs are first received). At the training mentors of the UAMs were present as well, so that they could apply the new knowledge and experience in their daily work. Most of the participants

Ex-UAMs present their plans for the future at Poppodium EKKO in Utrecht.

AMARAMA

Nummer 3 Jaargang 1 OKTOBER 2013

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Magazine van Beyond Bord

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AMARAMA 3

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e phrases’: belangrijke of moeilijk PS. Check ook de ‘Words and in het Engels. woorden worden vertaald

jouw rechten niet worden Wanneer je denkt dat het ons benaderen*. Wij gaan nageleefd*, dan kun je dan voor jou onderzoeken.”

“Defence for Children verdedigt* de rechten van . alle kinderen, ook AMA’s We doen dat door middel ken van onderzoek, gesprek ting*. Zo staat er op met de politiek en voorlich overzicht van de rechten www.ilegaalkind.nl een svergunning hebben. die jongeren zonder verblijf Als dat allemaal niet he hulp. We geven ook juridisc acties. Wij hebben ons helpt, organiseren we speciale het Kinder pardon.” * voor bijvoorbeeld jaren ingezet

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WORDS AND PHRASES

sk Kinder rechtenhelpde en en hulpver leners “Wanneer kinderen, advocat echten, kunnen ze bellen vragen hebben over kinderr rechtenhelpdesk. We krijgen of mailen naar de Kinder pardon. Wie valt er Kinder het over nu veel vragen beleid Ook het nieuwe AMAwel onder en wie niet? we graag. vragen beantwoorden roept vragen op. Deze

Verdedigen Voorlichting Jezelf inzetten voor Rechten naleven Benaderen Bescherming

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over ! Of heb je andere vragen Verdedig jouw rechten erd door een school? Defence echtenhelpdesk van Ben jij onterecht geweig contact op met de Kinderr jouw rechten? Neem tel. 071-5160980. fenceforchildren.nl of for Children: info@de

ERNET! GRATIS LEREN OP INT met diploma Deel 1: cursussen at of certifica

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Empowerment voor ex-AMA’s in Zuid-Holland

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The information magazine AMARAMA for and written by (ex-)UAMs. Cursussen op drie niveaus:

were from Afghanistan, Syria and several African countries, such as Guinea and Somalia.

coursera: edx:

Cursussen op

• In order to make a better appeal to the youths’ talents and to finish the future orientation training pleasantly, we created the master class for UAMs. Based on the interests of the participants, we invited a ‘master’ in a specific discipline to give the training. The group in Wageningen, for instance,

www.coursera.org www.edx.org . met huiswerk en examens HBO- en universitair niveau

in november 2013 Beyond Borders begint empowerment van met een programma voor olland (Den ex-AMA’s in de regio Zuid-H enzovoorts). Jij Leiden, Haag, Rotterdam, lijke coach persoon een en en krijgt training en. Doe mee! verbeter te st toekom om jouw

followed a cooking class by a real chef and another group followed a course in kickboxing by multiple world champion Perry Ubeda. een mailtje Wil je meer weten? Stuur . naar info@beyondborders.nu

• We started setting up the DIASPORAMA: a network of diaspora organisations in the Netherlands that want to be meaningful for (ex-)UAMs from the same country of origin. This network could, for example, provide so-called ‘cultural mediators’, persons who during the 18

future orientation training act as a confidential advisor and interpreter for youths with the same origins.

INFORMATION “I can help, because I’ve been in the same situation.” Younes Doski in the Facebook group Kurdistan Bridge We give UAMs and ex-UAMs trustworthy and easily accessible information about their possibilities for the future. Taboos are strictly taboo in that. Youths can only make independent and well-considered choices when they know all the options. Preferably, we let the youths do the talking themselves, as they are the experiential experts. Highlights of 2013: • We launched our new website (www.beyondborders.nu). It offers information about our organisation, the situation of (ex-)UAMs in the Netherlands and the rights and possibilities for the future these youths have. Furthermore, the website is dynamic, containing the latest news, a quiz, videos and stories written by the youths about their situations. • Since the target group often has only limited access to the Internet, we created a physical information magazine as well: the AMARAMA.

This publication offers youths accessible information and inspiration for their possibilities in the future. The newspaper contains items such as interviews, tips, creative contributions by youths and light-hearted sections such as a cartoon and a puzzle. In 2013 we published and distributed three AMARAMAs. • In the countries from which the most UAMs and ex-UAMs originate, we set up networks of young ex-asylum seekers who have returned. Through specific Facebook groups (‘bridges’) they provide accurate information about the possibilities and impossibilities in their countries of origin. They can also act as a safety net for the youths who return. Previously, Angola Bridge, Kurdistan Bridge and Sierra Leone Bridge were set up. Afghanistan Bridge and Guinea Bridge are the latest additions. • A unique project: the return of the returnee. Sergio, ex-UAM from Angola and member of the local youth network Angohollanders, briefly returned to the Netherlands to give information about returning. He told participants of our trainings courses, guardians of Nidos and counsellors of VluchtelingenWerk (Dutch Council for Refugees) about his decision to return and about the future prospects in Angola.

World champion kick boxing Perry Ubeda gives a master class to UAMs in Wageningen.

EMPOWERMENT (EX-)UAMs IN PRACTICE

Boubacar* (17) is from Guinea and has lived in the Netherlands for a year now. At the end of 2013 he followed the empowerment course given by Beyond Borders in Maastricht:

Bram (26) is a doctoral candidate sustainable distribution. Through the Maastricht volunteer organisation Trajekt he heard about the project and presented himself as a coach:

“The course boosted my self-confidence. For instance, now I am able to talk in front of a group and I dare to ask things to strangers. Because of the good contact I have with my coach Bram, I trust other people more easily. He helps me with all sorts of things, such as my talk at school. I have also become a member of the library and a soccer club. I would prefer to continue studying and help other people. I quite enjoy politics and law.”

“We undertook many things together, allowing Boubacar to achieve his goals. He wanted to become better at Dutch, so we only speak Dutch. Now he also plays soccer at a club. The club sponsors his gear. I think it is very special to see how his attitude remains positive, despite all that has happened to him. Any tips for other coaches? Take your time to built up a basis of trust and avoid sensitive subjects, such as family.”

* For privacy reasons the participant’s name has been made up, and it is not allowed to take his picture. The image used is a stock photo: Boubacar and his soccer team are not on it. 20

Empowerment of (ex-)UAMs in brief • Empowerment courses per municipality, in collaboration with local refugee organisations. • Interactive empowerment trainings, networking meetings and a master class. • Six months support by a volunteer coach, who has been screened and trained.

Ossama Abu Amar is trainer at Beyond Borders. At the time, he arrived in the Netherlands as an UAM himself. He gave the empowerment course in Maastricht:

• Results: stimulation, selfconfidence, an extended network and a plan for the future.

“Since UAMs often get ‘no’ for an answer, they hardly dare to start anything. We want them to become more self-confident and to take control of their lives. Boubacar certainly achieved these aims. He has become ambitious and considers what he wants. The contact with his coach is very important, as he is challenged by it. Boubacar intends to become a judge and so Bram takes him to the courthouse to attend a court hearing.”

• Closing session in which participants present their plans for the future.

THE YEAR IN FIGURES Maatwerk bij Terugkeer assisted 249 clients from the Netherlands reintegrating into their countries of origin. Furthermore, by actively contributing in projects of our European partners, we supported another 298 persons, who returned from Austria, Belgium, France, Spain and Germany. Number of supported returnees per country of origin: Country of origin

From the Netherlands

From other EU countries

Total

Algeria

Angola

Armenia

Azerbaijan

Bangladesh

Bolivia

Bosnia

Brazil

Burundi

Colombia

DR Congo

Ecuador

Ethiopia

Philippines

Georgia

Ghana

Guinea

Iraq

Country of origin

From the Netherlands

From other EU countries

Total

Ivory Coast

Cameroon

Kosovo

Croatia

Liberia

Morocco

Mongolia

Nepal

Nigeria

Uganda

Pakistan

Russia

Rwanda

Senegal

Serbia

Sierra Leone

Sri Lanka

Surinam

Tanzania

Togo

Turkey

Venezuela

Vietnam

Total

249

298

547

1.600

We received in total about requests by telephone and e-mail for information about the support possibilities upon return.

We have local partner organisations in countries. All over the world we have about colleagues.

120

In the Netherlands we cooperated with more organisations for than (ex-)asylum seekers and undocumented migrants.

We organised information m eetings at asylum seeke rsâ&#x20AC;&#x2122; centres an d other shelter organisations .

work In the ERSO net pean we have Euro rtners. joint venture pa

We made new leaflets for our support in languages (Dutch, English, French, Portuguese, Arab, Mongolian and Armenian).

The information magazine AMARAMA has a circulation copies. of

1,000

49 UAMs and

ex-UAMs took part in the empowerment course s of Beyond Borders, with volunteer coaches. coaches were and still are at their service.

The empowerment courses with volunteer coaches are supported financially by private funds.

34 ‘ex-Perspectievers’

took Beyond Border’s abbreviated course because of the tight deadline of a sustainable solution for this group.

UAMs were given a future orientation training by Beyond Borders.

SUMMARY OF PROJECTS MAATWERK BIJ TERUGKEER

Name

Activity

Partners

Duurzame Terugkeer op Maat (Sustainable Return Consortium)

Extensive network in the Netherlands and countries of origin for support upon return and reintegration

Funders

Beyond Borders, VluchtelingenWerk NL (Dutch Council for Refugees), UAF (Foundation for Refugee Students), HealthNet TPO, ReFive, local partners Improvement of support to victims of Fier Frysl창n, FairWork, Social human trafficking relief Den Bosch, Caritas Belgium, local partners Films and events for increasing awareness Jongens van de Wit, local of the dangers of migration to Europe partners Support of families with specific attention SNV Brabant Centraal (lead), for psychosocial problems local partners

Ministry of Security and Justice (S&J), European Return Fund

SNV Brabant Centraal (lead), local partners Stichting WereldWijd (lead), local partners

Ministry S&J, European Return Fund Ministry S&J, European Return Fund

Local partner

Ministry S&J, European Return Fund

Local partner

Ministry S&J, European Return Fund

LATAM

Support of single persons with specific attention for psychosocial problems Support clients of WereldWijd, clearing through Customs of box with tools and materials Strengthening support to returnees from the Netherlands, Belgium, France, Germany, Sweden Strengthening support to returnees from the Netherlands, Belgium, France, Germany, Sweden Strengthening network Latin America

ERSO, local partners

European Return Fund

ERSO West

Strengthening local partners West Africa

ERSO, local partners

EuropeAid

ERSO SURE

Improving support to vulnerable returnees Iraq, Mongolia and Pakistan

ERSO, local partners

European Return Fund

HOME

Surprising Europe Samen naar een Nieuwe Toekomst (Together Towards a New Future) Blik op de Toekomst (Focus on the Future) Wereldtools op Maat (Customised World Tools) ERI Iraq

ERI Nigeria

European Return Fund, Commissie PIN European Return Fund Ministry S&J, European Return Fund

SUMMARY OF PROJECTS BEYOND BORDERS

Name

Activity

Partners

Connect to the Future

Empowerment ex-UAMs

FUTURAMA

Empowerment ex-Perspectievers, information

Step Forwards

Empowerment (ex-)UAMs, information, research

Maatwerk bij Terugkeer, IOM, Movisie (Dutch Centre for Social Development) Maatwerk bij Terugkeer

Duurzame Terugkeer op Maat (Sustainable Return Consortium)

Training for the future UAMs, information Maatwerk bij Terugkeer, VluchtelingenWerk NL (Dutch Council for Refugees), UAF (Foundation for Refugee Students), HealthNet TPO, ReFive

Funders Oranje Fonds, SNS Reaal Fonds, Achmea Foundation, Skanfonds, R.C. Maagdenhuis, Commissie PIN, IOM, private initiatives Ministry S&J

European Return Fund, Achmea Foundation, private initiatives Ministry S&J, European Return Fund

STAFF AND BOARD STAFF Management Lenie van Goor - director Maatwerk bij Terugkeer Linda Janmaat - programme manager Eva van Gestel - programme officer Santje Geuze - programme officer Eefje Smet - programme officer Paul Dallinga - programme officer Jessica van der Straten - junior programme officer Susana Kind - junior programme officer Marijn Kijff - trainee Willemijn Bezemer - trainee Renske Noordzij - trainee Beyond Borders Liesbeth Devos - programme manager Mark de Koning-Man - programme officer/trainer Ossama Abu Amar - programme officer/trainer Geertje Heijnis - trainee Annigje Schelhaas - volunteer Ellen Vloothuis - volunteer

Communication Tim Looten - communication manager Max Bodifee - information officer Lotte den Tonkelaar - junior communication officer Kim de Haan - trainee Operational support Loes Cornelissen - office manager Fam Cer - language trainee Rose Dennis - language trainee Ayaan Duwane - language trainee Yemane Gebre - language trainee Finance department Ahmed Abushaam - financial manager Diana Kuster - financial and administrations officer Polina Hardenberg - financial and administrations officer Lena Melkumyan - trainee BESTUUR Joep van Zijl - chairman with external relations portfolio Han Baartmans - board member with personnel portfolio and government marketing portfolio Gerda Dommerholt - board member with migration and development portfolio and government marketing portfolio Henk van Dijk - treasurer

â&#x201A;Ź ---------------------------------------------------------------Income 2.009.423 ---------------------------------------------------------------Expenditure Staffing costs 1.018.821 Other staffing costs 68.523 Housing costs 55.796 Office costs 36.119 General costs 38.627 Project costs 775.963 ---------------------------------------------------------------Total expenditures 1.993.849 ---------------------------------------------------------------Operating result (15.574) ---------------------------------------------------------------Interest from income and similar incomes 4.242 Interest charges and similar expenses (7.569) ---------------------------------------------------------------Result 12.247

The annual financial accounts have been adopted by the Board of Maatwerk bij Terugkeer and have been positively assessed by Ernst & Young.

30 30

Design: Claut.nl - Illustration: Chieltebokkel.nl

ANNUAL FINANCIAL REPORT

Goeman Borgesiuslaan 77 3515 ET Utrecht T: +31 (0)30-7551580 F: +31 (0)30-7551582 info@maatwerkbijterugkeer.nl

Goeman Borgesiuslaan 77 3515 ET Utrecht T: +31 (0)30-7551524 F: +31 (0)30-7551582 info@beyondborders.nu

For more information about Maatwerk bij Terugkeer and our local partners, please visit: www.maatwerkbijterugkeer.nl facebook.com/maatwerkbijterugkeer

For more information about Beyond Borders, please visit: www.beyondborders.nu facebook.com/beyondbordersnu twitter.com/beyondbordersnu

ridge ierraleoneb facebook.com/groups/guineabridge m/groups/s facebook.com/groups/a fghanistanbridge facebook.co facebook.co m/g

s/angolabridge

facebook.com/group

For more information about the ERSO network, please visit: www.erso-project.eu

roups/kurd

Local youth networks: facebook.com/groups/afghanistanbridge facebook.com/groups/angolabridge facebook.com/groups/guineabridge facebook.com/groups/kurdistanbridge facebook.com/groups/sierraleonebridge

istanbridge