Autoestudio Biblioteca EEA by Biblioteca EEA

University of Puerto Rico Mayagüez Campus College of Agricultural Sciences Agricultural Experiment Station Library

Self – Study Summary Report Based on the Association of College and Research Libraries’ Standards for Libraries in Higher Education

January 2008 Table of Contents

I. Table of Acronyms

II. Executive Summary

III. Introduction Background of the University of Puerto Rico

Background of the Mayagüez Campus

Background of the Agricultural Experiment Station

Background of the Agricultural Experiment Station Library

IV. Self Study Process

V. Findings 0

A. Planning

B. Assessment

C. Outcomes Assessment

D. Services

E. Instruction

F. Resources

G. Access

H. Human Resources

I. Facilities 46

J. Communication and Cooperation

10 K. Administration

11 L. Budget

VI. Conclusions and Implications

VII. References

VIII Appendix

List of Acronyms

Acronyms UPR RUM CAS / CCA AES / EEA ACRL ADA

English University of Puerto Rico Mayagüez Campus College of Agricultural Sciences Agricultural Experiment Station American College and Research Libraries American with Disabilities Act

Spanish Universidad de Puerto Rico Recinto Universitario de Mayagüez Colegio de Ciencias Agrícolas Estación Experimental Agrícola

II.

Executive Summary

The College of Agricultural Sciences is the unit of the University of Puerto Rico where teaching, research and extension in agriculture are integrated. All functions are complementary and included under a three-dimensional structure whose components are the Faculty of Agricultural Sciences, the Agricultural Experiment Station, and the Cooperative Extension Service. Our faculty is responsible for higher learning through eleven academic programs leading to a Bachelor of Science degree, a non degree program in Pre-Veterinary Medicine and nine graduate programs leading to the Masters of Sciences degree. Bachelor of Science degrees are offered in the areas of Agribusiness, Agricultural Economics, Agronomy-Crops, Soil Sciences, Animal Industry, Crop Protection, Agricultural Education, Agricultural Extension, General Agriculture, Horticulture, and Agro Mechanical Technology. Graduate programs (MS) include Agronomy-Crops, Soil Sciences, Horticulture, Crop Protection, Animal Industry, Agricultural Economics, Agricultural Extension, Agricultural Education and Food Sciences and Technology.

The latter is a multidisciplinary graduate program in

collaboration with the Colleges of Arts and Sciences, and Engineering. The Agricultural Experiment Station Library is part of the UPR library system; it is a unit of the College of Agricultural Science from the University of Puerto Rico at Mayagüez. The mission of the Library is to promote research by supplying the staff with the information resources and assistance needed for their research projects. The AES Library was specifically conceived for scientific investigation, and gathers a broad range of information in the subjects of agricultural sciences, life sciences, chemistry, veterinary science and other disciplines.

The AES Library contains the largest collection of

agricultural publications in Puerto Rico and it is the only library in the UPR system specialized in agriculture. The Library staff consists of three full time employees and two assistant students who serve AES staff and the general public. Their services and resources have been designed to comply with the user’s necessities. The library is looking for improving the services

and resources available to the users. An increase in the budget allocation is necessary in order to be able to comply with the library’s vision, mission, goals and objectives. This self study concludes with recommendations and implications that will strengthen the library. We will continue implementing the strategic plan, assessment plan, and action plan and taking the necessary actions to develop the best academic and specialized agricultural library of the Caribbean.

III. Introduction Background of the University of Puerto Rico The University of Puerto Rico is a multiunit, state supported university system consisting of eleven campuses: the Río Piedras, the Mayagüez, the Medical Sciences, Cayey, Humacao, Aguadilla, Arecibo, Bayamón, Carolina, Ponce, and Utuado. It is a coeducational university system offering graduate, first professional, five, four, and twoyear programs with over 50,000 students, 3,000 faculty members, and 7,000 other employees. The Board of Trustees The Board of Trustees is the governing body of the University of Puerto Rico. It is composed of thirteen members that include: one regular student past his/her freshman year, two tenured faculty members and ten citizens representing the community. One of the ten community representatives must be a University of Puerto Rico graduate. All community representatives are appointed by the Governor in four, six, and eight year terms. Student and faculty representatives are elected from among student and faculty representatives in the University Board for a period of one year. The Board of Trustees is charged by law with the responsibility of authorizing the creation or reorganization of University units, approving the institution´s budget, approving or amending University by laws and overseeing the overall functioning of the institution.

The President The President is the chief executive officer and official representative of the University System. He/she is appointed by the Board of Trustees for an indefinite term. With the collaboration of the University Board, the President coordinates and supervises all University activities and takes action to promote the development of the institution. He/she presides over the University Board and is an ex-officio member of the faculties, academic senates, and administrative boards of the University System. The President with the advice of the University Board submits a plan to the Board of Trustees for the comprehensive development of the University on the basis of projects and recommendations, which originate at the institutional units. He/she also prepares a comprehensive budget for the University System based on proposals submitted by the chancellors and approved by the administrative board of the campuses. The University Board The University Board is composed of the University President, who preside it, the Chancellors of all the system units, the Director of Finance, three additional officials appointed by the President with the approval of the Board of Trustees, a representative elected by each academic senate, and six student representatives. The Board´s essential functions are to integrate the University System´s planning and advise the President as to the coordination of the various institutional units in their academic, administrative, and financial matters. The University Board prepares the General Student Bylaws and submits the document to the Board of Trustees for final approval. It considers the comprehensive development plan and budget proposal for the University System presented by the President, which is then submitted to the Board of Trustees for its approval. Background of the Mayagüez Campus The University of Puerto Rico was created by an Act of the Legislative Assembly on March 12, 1903, emerging as an outgrowth of the Normal School, which had been established three years earlier to train teachers for the Puerto Rican school system. In 6

1908, the benefits of the Morill-Nelson Act were declared applicable to the island, fostering the rapid growth of the University. Eloquent evidence of that growth was the establishment of the College of Liberal Arts at Río Piedras in 1910 and of the College of Agriculture at Mayagüez in 1911. Credit for the establishment of the College of Agriculture is given to the joint effort of D. W. May (Director of the Federal Experiment Station), José de Diego, and Carmelo Alemar. A year after its establishment, the school received the name that it bore for 50 years: the College of Agriculture and Mechanic Arts. The strengthening and diversification of the academic programs at Mayagüez were recognized years later when, in 1942, as a result of the university reform, the campus was organized with a considerable degree of autonomy into the Colleges of Agriculture, Engineering, and Science under the direction of a vice-chancellor. The expansion continued through the 1950s when many programs flourished in the University. The College of Arts and Sciences and the Nuclear Center were established in Mayagüez. The Colleges of Humanities, Natural Sciences, Social Sciences, and Business Administration emerged in Río Piedras. The Schools of Medicine, Odontology, and Tropical Medicine were established in San Juan. In 1966, the Legislative Assembly reorganized the University of Puerto Rico as a system of autonomous campuses, each under the direction of a chancellor. The College of Agriculture and Mechanic Arts became the University of Puerto Rico-Mayagüez Campus. Today, the Mayagüez Campus of the University of Puerto Rico continues its development in the best tradition of a Land Grant institution. It is a co-educational, bilingual, and non-sectarian school comprising the Colleges of Agricultural Sciences, Arts and Sciences, Business Administration, Engineering, and the Division of Continuing Education and Professional Studies. The College of Agricultural Sciences includes the Agricultural Experiment Station and the Agricultural Extension Service. At present, the campus population is composed of

12,860 students; 1,924 regular staff members and 1,037 members of the educational staff. The Mayagüez Campus of the University of Puerto Rico is fully accredited by the Council of Higher Education of Puerto Rico. It holds membership in the Middle States Commission on Higher Education since 1946. Our academic programs are accredited by professional entities such as The American Chemical Society, the National League of Nursing, and Accreditation Board for Engineering and Technology (ABET). The Mayagüez Campus of the University of Puerto Rico is a member of Oak Ridge Associated Universities (ORAU) since 1966. ORAU is a private, non-profit consortium of 65 colleges and universities that acts as a management and operating contractor for the US Department of Energy (DOE).

Background of the Agricultural Experiment Station The mission of the Agricultural Experiment Station is framed within the most ample context of the global mission of the College of Agricultural Sciences of the University of Puerto Rico-Mayagüez Campus. It is the function of the Station to conduct applied and basic research leading to a more ample and efficient agricultural development, the conservation of natural resources, the protection of the environment and the enrichment of the quality of rural life. The Station was originally established as a private entity by the Sugar Growers Association of Puerto Rico on August 10, 1910, in a 194- acres (79 ha) farm in the outskirts of Río Piedras. On September 10, 1914 it was donated to the Government of Puerto Rico, by means of an agreement which specified that the research program in sugarcane would continue. By virtue of Joint Resolution No. 13 of March 28, 1914 the Station was officially transferred to the Insular Government. With the approval of the Jones Act of March 2, 1917, the Institution remained under the jurisdiction of the

Department of Agriculture and Labor, being designated as the Insular Experiment Station. The Station was transferred to the University of Puerto Rico by virtue of Joint Resolution No. 3 of August 16, 1933. This transfer was made possible in accordance with the requirements of the United States Congress, which in 1931 extended to Puerto Rico the benefits of the Hatch Act of 1887, and of the complementary acts authorizing the establishment of agricultural experiment stations as part of the Land Grant College System established by the Morrill Act of 1862. Thus, the Station became eligible to participate in the system of experiment stations and their extensive research program throughout the United States, and to receive funds for agricultural research under the Hatch Act and other federal programs. As mandated by Law No. 1 of January 20, 1966, known as the Law of the University of Puerto Rico, the Station is programmatically and administratively integrated with the Mayagüez Campus. By virtue of the provisions of Certification No. 13 of the Council on Higher Education, dated September 11, 1968, the Station is part of the College of Agricultural Sciences of the Mayagüez Campus, which includes the Faculty of Agricultural Sciences, the Agricultural Extension Service and the Office of International Programs in Agriculture.

In this way, four basic elements are integrated for the

development of an efficient agriculture: research, extension, teaching and international programs. Certification No. 174 of the Council on Higher Education, dated June 24, 1980, provides that the Dean and Director will be the Chief Executive Officer of the College of Agricultural Sciences, with four principal subordinate officers. These are the Associate Dean and Deputy Director of the Agricultural Experiment Station, the Associate Dean and Deputy Director of the Agricultural Extension Service, the Associate Dean of the Faculty of Agricultural Sciences and the Director of International Programs in Agriculture. Moreover, Certification No. 174 created the Río Piedras and the Mayagüez Research Centers. Certification No. 174 provides that all research conducted at the

College of Agricultural Sciences be under the jurisdiction of the Station. Law No. 226, approved December 1, 1995, decrees that funds for the functioning of the Station be assigned, as for other University of Puerto Rico campuses, in conformance with the formula established for them. The Station has six regional substations - Isabela, Lajas, Corozal, Adjuntas, Gurabo and Juana Díaz – and a farm. The Mayagüez and Río Piedras Research Centers and the six substations form the functional and research structure of the Experiment Station. The departments, with principal offices in Mayagüez, are Agronomy and Soils, Agricultural Economics and Rural Sociology, Horticulture, Animal Industry, Agricultural Engineering and Crop Protection. Located at the Río Piedras Research Center are, the Museum of Entomology and Tropical Biodiversity, the Central Analytical and Pesticides Laboratory, the Tissue Culture Laboratory, the Library, the Publications Office and the units that provide auxiliary technical services (General Services, Human Resources, Office of Information Systems, Budget and Finance Offices). The research program is organized by commodities, multidisciplinary work groups in charge of identifying research needs and priorities and of solving the major technical problems affecting agriculture, according to the agricultural development plan of the Department of Agriculture of Puerto Rico. The commodities are: dairy cattle, beef cattle, coffee, plantains and bananas, fruits, vegetables, roots and tubers, basic grains, ornamentals, and environment and natural resources. The Station programs its research activities with the intention of reaching the highest levels of agricultural production and quality at the lowest costs, and to stimulate a greater local food production. Its projects are focused towards the diversification of agriculture, encouraging the commercial development of tropical fruits and vegetables and of management and feeding systems for dairy and beef cattle. These projects contribute to the solution of problems related to agricultural waste disposal. The Station aims at the new millennium with a sustainable agricultural development, compatible with the

protection of our tropical environment and with the conservation of our soil and water resources. Within the work plan developed by commodities and departments, the Station guides its efforts toward the development of technologies, production systems and marketing in the search of solutions to the problems of the agriculture of Puerto Rico. In general terms, research studies are conducted: to develop, update and validate the economic viability of technological compendiums of appropriate practices in order to achieve high yields of good quality products; to develop systems for pest and disease control of tropical crops; to improve the marketing and management of crop systems from harvest to the consumer; to develop industrial processes and new products derived from agricultural crops; to evaluate and develop feeding and management systems for dairy cattle and other farm animals; and to preserve genetic purity of plant seeds of high economic value. The research program of the Station is revised periodically in terms of the technical problems and the needs that arise in each commodity, identifying defined priorities. On the basis of these research priorities, projects are developed, the work program is planned and the available personnel and budget resources are distributed to achieve the desired objectives. Research projects are distributed by commodities, meaning that a department in particular could participate in several commodities. A project that covers several phases and/or crops could also be represented in several commodities. Besides the research activities, the Station:  Offers technical advice to farmers and agro industrialists.  Collaborates in formal teaching in the Faculty of Agricultural Science.  Collaborates in the educational activities of the Agricultural Extension Service.  Offers seminars, conferences, forums and field days to farmers, agro industrialists, agronomists, extensionists, researchers, students, government personnel and to the general public.  Offers technical and scientific information to all academic level students from the public and private school systems and to the public in general.  Sells fruit trees, ornamental plants, seeds and other propagation material, as well as surplus research products at reasonable prices.

Background of the Agricultural Experiment Station Library The Agricultural Experiment Station Library is a unit of the College of Agricultural Sciences of the University of Puerto Rico-Mayagüez Campus. It was founded in 1915 by Dr. John A. Stevenson, a phytopathologist of the Station, at the time in charge of its planning and organization. In the beginning the collection was the result of publication exchange from agricultural institutions and organizations from Puerto Rico and other countries. At present, the collection consists of over 14,000 books, 4,000 titles of journals, 300,000 scientific documents and over 60 data bases of multidisciplinary and specialized topics. The Library was specially conceived and administered for scientific research purposes. It constitutes a valuable resource for researchers in the agricultural, biological, chemical, veterinary and other sciences and disciplines. This Library is the only agricultural library in Puerto Rico. At present the Library has a director (librarian), two assistant librarians and two part-time assistant students. Library services are offered Mondays through Fridays from 7:30 AM to 4:30 PM. The principal users are the Station researchers. However, it also offers its services to the university community and the general public. The vision of the Library is to be at the vanguard in technological advances in order to facilitate the users with the most recent and innovating information in agricultural resources. As a result, the Library should become the leading institution in providing agricultural and agribusiness resources. It should be recognized as the best agricultural center for virtual information in Puerto Rico. The mission of the Library is to promote research through the availability of resources to support research projects. It is intended to provide access to the information through the virtual library and to offer a service of excellence to the users, whereby the demand of information to the scientific and university community is satisfied.

The goals of the Library are: 1. To promote excellence and quality in the services that the Library offers. 2. To expand the outreach and promote research, resources and service activities of the Library. 3. To maintain a collection that supports the research programs of the AES and of other related areas. 4. To maintain a training and development program for the personnel. 5. To actualize the educational technology and the information systems necessary to support the needs of the users. 6. To develop a strong planning process. 7. To implement a permanent evaluation process that supports the decisional process. The following values are in agreement with the vision and the mission of the Agricultural Experiment Station Library of the University of Puerto Rico-Mayagüez Campus: excellence, compromise, intelligence, tolerance, respect, competition, cooperation, innovation, professionalism, equality, and liberty. In 2003, the Dean and Director of the College of Agricultural Sciences of the University of Puerto Rico-Mayagüez Campus (UPRM) and the Director of the General Library at UPRM signed a memorandum of agreement in which the General Library would provide a librarian to implement library modernization and automation. This restructuring includes the addition of library resources to the UPRM General Library online catalog, and access to online resources such as databases and electronic resources. The objective of this project is to provide the user with the tools necessary for rapid access to information by means of printed and electronic resources. The goal of the AES Library is to be at the forefront of modern technology in the agricultural field. The AES Library personnel initiated the automation and organization of the library collection in 2003. Because of lack of resources, the digitizing project and other initiatives were not developed. The access to the collection of approximately 14,277 books; 315,448 pamphlets; 2,000 pictures; and loose paper material, through cataloging is only part of the solution. AES Library has considerable experience in developing "retrospective conversion" of printed library cards into machine-readable catalog records. This conversion represents one of the earliest widespread efforts for automation of

Library resources. With this experience we learned that conversion from paper to electronic format is expensive and time-consuming. The cost/benefit analysis to librarians and users for enhanced bibliographic access justified the cost, but it was acknowledged that the costs involved were greater than anticipated. In 2005, the AES Library created a database entitled Agricultural Experiment Station Research Publication Database. This database includes the bibliographical references to recent publications of researchers at the Agricultural Experiment Station of the University of Puerto Rico. In January 2008, the Library will implement Agricultural Experiment Station Digitizing Historical Resources Project with funds from the Wilson Foundation. The AES library intends to preserve through digital technology invaluable historical and cultural documents such as photographs, posters, maps, manuscripts, books, serials, pamphlets and other resources. These resources located in our library collection include unique agricultural documents, series, and Puerto Rico’s information from 1800 to present. Agriculture is an essential component of the country, history, culture and future and it is the desire of the AES library to preserve and share its unique agricultural information resources around the world. This project will begin by converting into digital format the above mentioned documents from the library collection; catalog these resources to make them accessible through the online catalog, and promote access and usage of these resources worldwide. Also, design a web page with the sources related to the history and culture of the agriculture of Puerto Rico and other parts of the world will be created. It will include the digitalized resources accessible to the public over the World Wide Web. IV. Self Study Process The President of the University of Puerto Rico (UPR), attorney Antonio García Padilla, initiated an evaluation process in all university programs, in order to maintain academic excellence. As a result, the Board of Trustees approved Certification 138- Institutional 14

Policy concerning the Accreditation of the Academic Programs and Services to be conducted by the University of Puerto Rico (2003-2004). The evaluation process was commissioned to Dr. Celeste Freytes, Vice-president of Academic Affairs and to Dr. Consuelo Figueras, Assistant Vice-president for Accreditation. Prof. Haydee Muñoz was then assigned to conduct the evaluation of the 14 committees of the 11 university libraries and the three units. The evaluation includes the different programs, museums and libraries of the UPR. With respect to the libraries, this evaluation must make sure that they fulfill the 12 criteria established by the “American College and Research Libraries” (ACRL). The AES Library initiated the evaluation process in the summer of 2005, with the participation of the Library Director, together with other directors and coordinators, in the workshop “Encounter: Breaking Paradigms in the Professional Planning, Establishment and Evaluation of the Academic Library”. It was the purpose of the workshop to inform and to guide in the preparation of documents for the evaluation process based on the twelve standards of ACRL (2004 edition). Beginning in 2006, Dr. Julia Vélez, coordinator of the evaluation process, organized various meetings, seminars and training sessions about the evaluation process and document preparation for the self-study. The Library Director, as well as the coordinator, participated actively in all the activities.

The Evaluation Committee (ACRL) was

created, consisting of Library personnel and institution researchers: • •

Prof. Liz Pagán Santana – Library Director Mrs. Aixa M. Burgos – Library Assistant II, ACRL AES Committee

• • • •

Dr. Alberto Beale – Researcher Dr. Julia O’Hallorans – Researcher Prof. Mildred Cortez – Researcher Sr. Luis Méndez – Library Assistant I, ACRL AES Committee Coordinator

•

Coordinator (2007)

(2008)

Ms. Lauren Orengo – Student Assistant(2007)

The committee met on different occasions for work distribution, work calendar and document revision, among other matters.

The Agricultural Experiment Station Library had never before been evaluated. This is the first time that it will be evaluated by an external examiner. The self study process covered the following phases: Phase 1 – Studies of standards and criteria in indicators Phase 2 – Preconditions Phase 3 – Internal evaluation – self evaluation Phase 4 – External evaluation Phase 5 – Integration of both evaluations The period considered for evaluation covered July 2001 to June 2007. The tasks were divided between the committee members; the AES Publications Office collaborated in the revision of all documents. As the 12 evaluation criteria (standards) were being worked out, evidence was also compiled. To meet the ACRL requisites, the following documents were designed: Mission, Vision, Strategic Plan Goals 2005-2010, Plan of Action, Evaluation Plan 2005-2006, Procedures Manual and updating the service forms. Once the standards were documented and the evidence was compiled, the self-study document was created.

It was revised and summarized to elaborate the Internal

Evaluation Report, to be sent to the external evaluators. It was then translated to English. The evaluation process will culminate with the visit of representatives of ACRL in January 2008 and with the creation of a plan of action for implementing their recommendations. The evaluation process allowed the identification and the compilation of findings presented in the self-study. These findings were summarized in the recommendations and implications, which will help the Library in the administrative, as well as in the service aspects. Actions will be taken in order to develop a better academic library, with a major specialization in agriculture in the Caribbean region. V. Findings A.

Planning

The principal purpose of the planning process is to establish the mission, vision, goals, objectives, strategies or procedures that are the base for day-to-day activities. This 16

standard planning is an organized effort to coordinate the objectives of the Library of the Agricultural Experiment Station. The mission of the Library of the Agricultural Experiment Station of the College of Agricultural Sciences (revised in 2006) is to promote research by means of the available resources that support the research projects. The Library expects to provide access to the information through the virtual library and to offer service of excellence to its users, thus succeeding in satisfying the demand for information by the scientific and general university community. To comply with this mission we have the necessary educational resources and the personnel to facilitate learning. This mission should serve as a point of departure for offering our services, always taking into consideration the group to be served, especially the researchers of the Agricultural Experiment Station. To create goals, we took into consideration the strategic plan of the College of Agricultural Sciences and of the Mayagüez Campus in general. We established seven goals, each with the strategies to follow to accomplish it. The mission of the Library is compatible and consistent with that of the Agricultural Experiment Station, with that of the College of Agricultural Sciences, and with that of the Mayagüez Campus. These three missions were evaluated and taken into consideration for establishing the mission of the Library. These missions are interrelated in order to foment education and research and thus serve with excellence the entire society and contribute to the development of Puerto Rico. The Library has had an assessment plan since March 2006, a plan which was worked out and discussed with the library personnel.

According to the Office of Continuous

Improvement and Assessment of the University of Puerto Rico-Mayagüez, the Library was the first unit of the College of Agricultural Sciences to submit the evaluation plan.

The assessment plan includes the institutional mission of the Mayagüez Campus, mission of the Library, responsibilities and duties of our unit, principal clientele, main services, and evaluation of level of satisfaction with the efficiency and effectiveness of the unit. Also included in the plan are continuing improvement of the services, processes and functions of the unit, strengths and weaknesses, and procedures to follow in order to improve the strengths, and to correct weaknesses. The Library has a strategic plan designed in 2005 and revised in 2006. This plan was set up with the purpose of complying with the vision and the mission established, thus achieving a change concerning our facilities, services, and resources. This plan presents the direction of the library from 2005 toward the year 2010; this plan may be modified as needed. Our plan includes mission, vision, goals, strengths, weaknesses, opportunities, threats, and the strategies for complying with our established goals. The Library personnel, including the director, are not involved in the process of institutional planning. However, the strategic plan of the Library was developed while taking into consideration the strategic plans of the College of Agricultural Sciences, of the Mayagüez Campus and of the General Library. Used as reference was the strategic plan of the University of Puerto Rico and of other libraries in the system. The plan was presented and discussed by Library personnel; this plan was submitted to the Dean Director of the College of Agricultural Science and to the Associate Dean and Deputy Director of the Agricultural Experiment Station. The plan was developed according to the guidelines obtained through the workshop “Shifting paradigms in the planning, implementation and professional education of the academic library” ―a workshop offered in 2005 to instruct academic library directors in the preparation of a plan of action for the development and implementation of the strategic plan for the libraries of the University of Puerto Rico. This plan analyzed strengths, weaknesses, opportunities and threat (FODA) of the library, general processes of evaluation, assessment of higher education, the alignment of strategies and instruments of assessment to the objectives of the standards of ACRL and the ISO norms, selection and modification of assessment tools that respond to primary priorities of the Library and the professional standards.

Besides, also defined are the vision, mission, and objectives, all of which are included in the plan. The plan was designed for a period of five years (2005-2010) although it can be revised if necessary. The strategic plan has been implemented by means of different strategies and activities developed in the Library. A summary of achieved goals and activities was developed during that year. • • • • • • •

Goal – Promote excellence and quality in the services offered by the Library. Goal – Amplify the dissemination and promotion of research, resources and services of the library. Goal – Maintain a collection that supports the research programs of AES. Goal – Provide human resources necessary to offer their services to the Library. Goal – Update education technology and information systems necessary for helping users. Goal – Develop a robust planning process. Goal – Implement a permanent assessment process which supports the decision making process.

Strengths:  The Library has a mission, vision and objectives compatible with those of the CAS, AES and UPR-M.  The mission, vision and objectives are accessible in the electronic page: http://www.uprm.edu/agricultura/biblioteca  The Library designs and implements its Strategic Plan 2005-2010, Assessment Plan 2005-2006 and Action Plan that serve as guidelines for the implementation of its services.  Library personnel participate in the planning of the activities and services of the Library. Weaknesses:  In its auto-evaluation process, the Library has identified necessary documentation that was not available before. The documents have been drafted to comply with the required standards of ACRL.

 Library personnel do not participate in the planning or in the general planning process of the Faculty of the College of Agricultural Sciences or of the Agricultural Experiment Station. Opportunities:  The Library has been active in different academic activities of the Institution. It has high-lighted itself by participating in various projects.

Likewise, it was

favorably considered as one of the UPR Libraries that is being evaluated by ACRL. Recommendations:  Maintain on a permanent basis the ACRL Library Evaluation Committee and the Library Committee.  Formalize the review process for the Library plans with the participation of the research scientists. B. Assessment The Library designed and implemented its Assessment Plan in March 2006. The plan has 12 sections; among them are the institutional mission, unit mission, duties and responsibilities, main users, services offered, evaluation and measurements, continuous improvement, strengths and weaknesses. The plan was designed in order to comply with the recommendations made to the Mayagüez Campus by the Middle States Association of College and Universities. In response to the recommendations and to comply with the processes of permanent assessment, the Administrative Board of the Mayagüez Campus approved the creation of the Office of Continuous Improvement and Assessment (OCIA). The OCIA responds to the Office of the Chancellor of the Mayagüez Campus. The mission of OCIA is the institutionalization of a culture of continuous improvement through the development of assessment processes that allow for the identification, measurement and documentation of all university activities, either academic, administrative, or of service, which fall within the campus strategic plan. Its vision is serving as the instrument so that the Mayagüez Campus can be recognized as a lead

university in the assessment and continuous improvement process, both in its academic and administrative endeavors. (Electronic access to OCIA: http://www.uprm.edu/omca) The assessment plan includes different ways to evaluate and measure the quality and effectiveness of the Library’s functions and services. The following tools have been used in order to improve the Library: informal survey of the users; meetings of library personnel, faculty and administrators of the Agricultural Experiment Station; use of a suggestion box; survey among AES personnel and some other users; Library Committee ―comprised of AES personnel and other users; and ACRL Library Evaluation Committee ―comprised of library staff and research scientists of the Agricultural Experiment Station― it is in charge of preparing all the documents necessary for the evaluation by ACRL. The Library is in a continuous evaluation process of improving its services, procedures and functions.

To meet these objectives the following specific actions have been

undertaken: changes in the services being offered by the Library; acquisition of the resources requested by users (a Library Committee was established for the evaluation of resources and for the acquisition of new ones); the Library schedule was extended; users are assisted in the search for information; recommendations by both faculty members and other users are taken into account; and strengths and weaknesses of the Library are identified in order to improve the unit services. As part of the evaluation process during the first semester of 2006-2007, a survey was conducted among all our research scientists (faculty), library personnel, students and other users. The objective of the faculty questionnaire was to measure the use of the Library, and the adequacy of the installations and equipment, access, services and personnel. This questionnaire also included a few general questions. University students and non-faculty users’ questionnaire included the same questions as the faculty questionnaire, except for the general discussion questions. An additional questionnaire was distributed among library personnel for internal evaluation. Its objective was to measure strategies, structure, and quality of the services, equipment, personnel, and

procedures.

It also included general discussion questions.

The objective of the

questionnaires was to obtain data about the opinion of users regarding to the services and facilities of the Library. Our assessment plan allows the feedback from our users and from library personnel. Its content was discussed and shared with the personnel on March 16, 2006. We gathered data that allows us to sustain and improve our strengths and to correct our weaknesses in order for us to offer a better service. The data was gathered through record keeping, surveys, an electronic blog, suggestion box, meetings with the personnel, and bimonthly reports. We have always relied on support and backing from the administration. The results of the survey of October 2007 show that research scientists, faculty and students were satisfied or very satisfied with the Library. Strengths:  Surveys were made among research scientists, students/others and library personnel with the objective of measuring and evaluating their level of satisfaction, as well as the efficiency and effectiveness of the services offered, and other opinions of the Library clientele.  The support of the Office of Continuous Improvement and Assessment (OCIA) for the design of the Assessment Plan. 

The Library was recognized by OCIA as the first unit that turned in its Assessment Plan and one of the units classified as “better practices” in two components of the Assessment Plan.

It demonstrates the continuous

improvement effort of the Library during the period 2005-2006. (http://www.uprm.edu/omca/Letters/PDF/carta.pdf. Weaknesses:  Prior to the year 2003, the Library did not have the necessary documents or the statistics necessary for its auto-evaluation. Opportunities: 

The Library has three committees that contribute to the Assessment process:

o Library Committee: responsible for evaluating and updating the collection o ACRL Library Evaluation Committee: responsible for the evaluation process for the auto-evaluation. o Library Week Committee:

responsible, on an annual basis, for the

planning and implementation of the activities of Library Week in order to promote the services and resources available at the Library. Recommendations:  To maintain active both the ACRL Library Evaluation Committee and the Library Committee in order to keep the faculty actively participating in the Library planning and improvement process. C. Outcomes Assessment Outcomes assessments of the results is the systematic way in which one can compare and measure how the different library services are being carried out. Thus one can identify the results obtained by means of the goals and objectives of the Library, including the development and implementation of the evaluation plan. All personnel are aware of and understand the mission of the Library. The success of the mission depends on educational resources and personnel who facilitate and promote learning. The mission was revised in March 2006 and suggestions from this revision were received by the ACRL Library Evaluation Committee. The Library‘s Strategic Plan, Assessment Plan and Action Plan include the goals, objectives, and strategies that are necessary for complying with the established aims and for strengthening weaknesses. Likewise, by means of suggestions, questionnaires and informal interviews we obtain information on what to improve.

We inform our

community of the successes achieved, news, new acquisitions and other information concerning the Library via the following media: reports, correspondence by print or email, bulletin board, by means of the bulletin “La Biblioteca Informa” (changed at the

beginning of September 2007 to the electronic register InfoBlog EEA of news, topics, and events of the Agricultural Experiment Station Library and the College Gazette). With the initiative of the electronic register Info Register Blog, our personnel and users can keep themselves informed regarding acquisitions and workshops offered.

The blog is

accessible on our electronic page and by means of same; visitors can send us comments, doubts and suggestions. The electronic address is http://blogs.uprm.edu/infoblogeea/. We are also accessed on the page of the library via “Blog de la Biblioteca”. This is the first time that the Library will be evaluated by external representatives. Formerly, the Library was never evaluated by any other institution or association of Puerto Rico or of the United States. The members of the pilot committee of evaluation of ACRL, composed of coordinators and directors of the libraries of Aguadilla, Carolina, Arecibo and the Law School, designed out three different types of questionnaires. These were discussed with coordinators and directors of the remaining libraries (Agricultural Experiment Station, Utuado, Ponce, Bayamón, Río Piedras, Medical Sciences, Cayey, Humacao, and Architecture). The Library had never evaluated itself; there were only some statistics but not all the information necessary for a self evaluation. Four years ago we began to record monthly library statistics on services rendered, type of user attended to, resources and journals used. With these statistics and with the questionnaires, we can finalize our auto evaluation. In October 2006 questionnaires were distributed to all researchers, Library personnel, students and other users of the Library. The questionnaires were sent in printed format via inter-office mail and in electronic format via e-mail. Thus we were assured that persons who did not receive the questionnaire by office mail could receive them electronically or vice versa. By May 2007 we had received a total of 40 questionnaires; they were sent to the Coordinator General, Dr. Julia Vélez, to be tabulated. In October 2007 we received the tabulation of the questionnaire replies. Said information will be

used as part of our self evaluation, although the number of received questionnaires was not as expected. The Library has established diverse strategies of assessment to evaluate the level of satisfaction, efficiency and effectiveness: plan of action and strategic plan; suggestion box;

inclusion

commentaries

the

electronic

page

address

biblioteca@eea.uprm.edu; questionnaires; quarterly and annual reports; evaluation of activities and librarian’s instructions; and meetings with professors, employees and students. As part of this self study, questionnaires were distributed with the purpose of knowing the level of satisfaction of employees, faculty and students with the services and facilities. In this manner an effort was made to identify the strengths and weaknesses as a strategy of evaluation, thus updating the strategic plan. One of the services by which the Library measures its results is that of the search for information with electronic resources, all of the data bases, electronic journals, and internet. Because our library is small and specialized, it is possible to assist our users in their search from the beginning. The user is oriented in the use of resources of our collection, especially in the use of data bases. Users receive instructions from our librarians, on a one-on-one basis or in groups, on how to use the different data bases and on different ways of doing searches. To measure the extent of our services in the Library, we depend on quantitative data which is compiled mechanically each month. By means of the following instruments we obtain part of the statistics or reports:  Workflows registers the use of the computers of the Cibernarium Center; the loan of resources and overdue books.  Excel Program carries the registry of publications and services offered and the type of user attended to.  Bibliographical statistics of available resources by subject matter.

Other data compiled monthly includes: catalogued resources; statistics on the use of data bases in consortium; statistics on use by providers; statistics of inter-library loans; comparative statistics on resources received in the AES Library; statistics of hours worked at the information desk 2006-2007; and statistics on the use of Teledis Room, the Annex and Conference Room. These data are written up in the quarterly and annual reports of the library. We recognize that at present one of our major weaknesses is not having sufficient facilities and adequate equipment for special persons. For example, we do not have easy access for persons with physical impediments. Our library is located in the basement of the Biology Building, there is only one entrance downstairs and there is no elevator to facilitate the entrance or exit via the main doors in the first floor. As to the facilities for study, the tables comply with the law for persons with physical impediments; there is also an adjustable desk for the entrance of a wheel chair. In October 2007, we asked Prof. Héctor Méndez, of the Filius Institute of the UPR, to visit our facilities in order for us to obtain his recommendations as a person with special needs. During his visit he recommended the acquisition of some computer programs and equipment. The space was considered comfortable for this type of user. Prof. Méndez suggested that we obtain detailed information on equipment and programs from Dr. Mauricio Lizama, Coordinator and Specialist in Technological Assistance in the Program of Technological Assistance of the UPR (PRATP). In November 2007 we asked María I. Miranda, Director of PRATP to authorize Dr. Lizama to visit the facilities and offer a final recommendation for equipment and programs for persons with special needs. The visit was set for 3 December 2007. The Filius Institute, located on the grounds of the Botanical Garden is the first institute of interdisciplinary and multicampus research at the University of Puerto Rico. It was created as a collaborative effort to support strategic alliances among the different departments, faculties and campuses that make up the UPR. Besides, Filius is involved

in the development of public policy related to persons with special needs. The Filius Institute was created with the interest of doing research to benefit persons with impediments and with other special needs and to capacitate others who in one way or another fall into this important group of society. Strengths:  The Library revised and updated the assessment plan considering the Mayagüez Campus and CAS assessment plans and following the OMCA methodology.  The Library has established different monthly evaluation methods related to the function of the unit; these methods are being revised and improved.  A comparison among the Library of the AES and the US IITF Library was conducted; the Library of the AES is in the 60-70% upper percentile of the assigned values in most of the categories considered.  The Library has designed The Procedure Manual for the public service. Weaknesses:  The Library does not have adequate facilities, nor programs or equipments for disabled people.  Compared with the US IITF Library, the AES ranked lower in the following categories: catalogued books, budget, phone and electronic consults. Opportunities:  The AES was visited and evaluated by personnel of the Technological Assistance Program of the Filius Institute- UPR. Recommendations were addressed on how to improve the installments and equipments as required by the ADA law.  The communication and relation with US IITF Library contributes to offer better services to users through the interlibrary loans. Recommendations:  It is suggested to maintain a continuous evaluation program.

 It is required an Assessment Plan of the Library.  It is recommended to formalize an Agreement of Understanding between the AES and the US IITF Library. D. Services The Library, as established in its mission and vision pretends to establish, promote, maintain and evaluate a great variety of quality services. These services pretend to support the research and education. The Library offers the following services: electronic page (since 2003-2004 this page was created with linkages to electronic magazines), data bases, electronic binnacle, public catalogs and interlibrary loan agreements. Users can connect to the public library from any computer (home or work). The data base section is connected to the partnership of libraries from the UPR system, this agreement allows to access to 79 data bases. These bases provide information from different specialized study areas. We also have access to other data bases; the Library is connected to CRC Net Base, and has access to 1,200 electronic books. The Library has access to electronic journals, it provides access to 21,048 titles of electronic magazines, and 335 of them are specialized in agriculture. The Cibernarium Center in the Library was opened in 2004. The objective of the center is to provide fast and accurate information. It has six computers with free access to the public; catalog, data bases, electronic magazines, Microsoft Office programs, Internet resources and search coaching are available. The users can copy the information to zip, pen drives and cd-rom. The Library has a collection of approximately 14,074 book titles and about 300,000 scientific documents. This specialized collection contains unique and high value books related to agricultural sciences, biology, chemistry and other science and related areas. The magazine collection contains about 3,500 titles, including active, inactive, exchange, and donations. The Library also offers photocopy services to users.

Related to the orientation and information services, the Library has electronic resources available to users. The Library personnel objective is to train users to manage all the educational tools. The Library has continuous communication with the users by the electronic tools. In September 2007 a Blog was established as “Infoblog EEA Bitácora de noticias, temas y eventos de la Biblioteca de la EEA” to replace the AES bulletin. This initiative pretends to decrease costs and inform more users of the Library using a faster method. The users can reach the Blog in the internet and access the Library, the Journal of Agriculture of the University of Puerto Rico, and activities calendar. The AES research publications database was created in 2005 and it is being revised. The main objective is to index and have readily accessible all the scientific personnel publications.

This data base includes all the required information to identify each

publication. At present, there are 461 authors identified, and 739 bibliographic records. The data base includes posters, and abstracts from the following organizations: Caribbean Food Crops Society, Sociedad Puertorriqueña de Ciencias Agrícolas (Puerto Rican Society of Agricultural Sciences) and books. It also contains linkages to some complete articles from the Journal of Agriculture of the University of Puerto Rico. The phone and e-mail contacts are common methods to disseminate information in the Library. The required information is usually sent by fax, e-mail or is picked up by the user in the Library. In October 2007, “InfoCast EEA” was established to provide our users an innovative service of great interest in the agriculture and sciences. The services of the Library are informed to the users by brochures, letters, web pages, and the electronic blog InfoBlog EEA. Data from the Library activities are regularly collected. The Library is compiling statistics of the type of services, number of visitors, type of publications requested. Most of the users informed that they are very satisfied with the Library services. The data collected is reported in regular annual and quarterly reports. This data is also used by the Library to evaluate the services it offers.

The Library has invaluable and unique resources, but not all are available to the users. Since 2003 Librarian, Professor Liz Pagán, began a project to update and automate the Library resources and maximize the use of the resources. Members of the Mayagüez Campus signed an agreement of understanding to conduct and facilitate this project. The agreement established that Library will be technologically developed. The Library is in the process of automating the collection. There are 3,392 titles and 4,876 volumes of book titles registered in the public catalog Unicorn. This catalog consolidates the available resources in the General Library of Mayagüez Campus and the AES Library. Foreign books dated before 1960 will be added later. The resources registered in the catalog have been reclassified to the Congress Classification System to be compatible with those of all the libraries of the University of Puerto Rico. The reorganization of the Library collection began in September 2006. The main purpose was to register and organize all the resources. The Library also hired a catalog specialist from the General Library of the Mayagüez Campus on a part time basis. The Library considers the suggestions from the users to establish new technology.

The Library

personnel are continuously trained on new technologies and sciences tools in order to improve the Library services. The Library offers interlibrary loan services to researchers, professors, assistant personnel, and students from the Mayagüez Campus. With this service the Library can provide more resources to users. The articles are cost free from any UPR system library. The Library can also request loans from libraries in the US. In October 2006 a survey was conducted to determine the perception of the users of the Library. Both, researchers and other users mentioned that they were highly satisfied with the interlibrary loans. The Library is a unit of the Agricultural Experiment Station, attached to the Faculty of the College of Agricultural Sciences located at the Mayagüez Campus. The AES have six substations located at different municipalities of the island. The Library offers to all researchers and research assistants the following distance services: web page, public catalog, access to data bases, electronic magazines, digital messages or e-mails.

The needs of out of the Campus users are determined by different ways: surveys, e-mail, binnacle comments or suggestions, personal interviews and others.

We give major

relevance to the Internet communication. In January 2008 the Library will begin to offer a distance course to Mayagüez Campus students (INTD 3355). This course will meet ACRL standards. The Library have the following distance services: web page, on line public catalog, local and remote electronic access to data bases of complete texts on line. We also provide interlibrary loans via Internet using Ariel System, electronic document service, renovations and resource reservations of on line resources bank, electronic magazines, e-mail.

The Library

director is recommending the acquisition of new on line resources, and the installation of wireless Internet in the Library to provide access to Internet and to the electronic services of the Library. The Library’s person to person services are offered from 7:30-4:30 PM, from Monday through Friday. The Library personnel consider that these service hours are adequate to the flow of users and meet the needs of the users. Strengths:  The Library has an electronic page with linkages to different services, where some of the computer tools such as web 2 are used. The Library was one of the first libraries in the UPR system to use blogs and podcasts in their information services.  The Library personnel are being continuously trained to be up to date with the changes and technological improvements in order to enhance the quality of services.  The Library has a Library Committee responsible for evaluating and updating the Library collection.  The Library participates in some agreements of understanding among libraries of the University of Puerto Rico to facilitate the subscription of data bases and 31

electronic magazines. All of this contributes to the development of collections and to lower costs.  The Library has quantitative methods to compile data that are used to evaluate the Library services.  The Library has an interlibrary loan system (ARIEL) which is regularly used by researches. In this way the Library supports the researchers and their proposals. To support the interlibrary loans among UPR libraries, an agreement of understanding was created.

This initiative contributes to strength the

collaboration among the libraries.  The establishment of the Cibernarium Center in 2004 provides access to the users to the internet and the Microsoft programs among others. Weaknesses:  The Library has unique and invaluable resources. However, not all of them are registered in the catalog; the automation of the Library began in 2003.  The Library does not have a full time cataloguer for the continuous register of the resources. The Library Director does this task on a part time basis, in addition to other tasks.  The Library does not have enough personnel to develop and establish other services, and the Library does not have enough physical space to augment the paper resources.  The budget of the Library is scarce and does not allow buying new books and paper magazines. Opportunities:  The Library prepared the proposal, “Agricultural Experiment Station Digitizing Historical Resources”.

It was approved by the Wilson Foundation.

The

digitizing of the unique agricultural resources will begin in 2008. Recommendations: 32

 Identify other external sources to promote the services of the Library.  Present courses related to Library resources to CAS students.  To visit schools and universities to offer the Library services.

E. Instruction Information skills allow individuals to develop abilities in the use of computers, software and data bases, to better understand a subject and to extend the scope of their research. The Library offers the opportunity to participate in formal instruction either by appointment or by coordinated workshops. External resources are invited to participate in these workshops to help in the professional improvement and serve the educational needs of the Library users. In order to provide better education, the librarian uses available technology such as Microsoft software, electronic resources, internet and Web 2.0 application tools. Informal instruction is also offered to all Library visitors and via telephone consultations. After each formal and informal instruction, participants are asked to complete an evaluation form provided by the Library personnel. The Library has access to three conference rooms, the Annex Room, with a capacity for 120 people; the Conference Room, with a capacity for 30 people; and the Teledis Room, with a capacity for 40 people. Even though no computers are available in these three rooms they have wireless access to the internet. A fourth room, Cibernarium Center, is located inside the Library and has six computers with free access to the public catalog, data base, electronic journals, Microsoft Office software and other resources available through the internet. Users are able to digitalize, print or transfer information to compact discs, pen drives or zip drives. In this room the informal instruction to all of our users is

delivered. In addition, a proposal was submitted to the Associate Dean and Deputy Director of the Agricultural Experiment Station for the creation of a Center for Academic Information and Communication. The objective of the proposal is to ease the access to information through the use of necessary equipment and platforms for curricular integration by virtually uniting all of the substations of the AES and CCA. The Library directly supports the research of the professors of the AES by providing them with tools to identify and locate the necessary resources that will aid in their research. Also, a database has been created (AES Research Publication Database, http://agricultura.uprm.edu/biblioteca/aes) to facilitate access to bibliographic references of the publications of the scientific personnel of the AES. In addition to the coordination of workshops, trainings, and formal and informal classes are also provided to our users as well as to the scientific personnel of the AES. During the semester of January 2008 the library of the AES will be offering a distance course titled Methods of Bibliographic Research (INTD 3355), a three credit elective for students at Mayagüez Campus. All workshops, training, formal and informal classes are promoted through

electronic

calendar

activities

located

online

http://estacion.cca.uprm.edu/calendario/vcalendar/index.asp/Logout=1 and through emails. In addition to electronic promotion more traditional approaches are also used such as bulletin boards announcements and handouts. The Information Literacy Competency Standards for Higher Education has been taken into consideration in the preparation of the course INTD 3355 described above. These standards are also considered in the preparation of workshops, trainings and conferences. However, in the informal training sessions the majority of the researchers have some knowledge on how to search for information. Support is given whenever the researches ask for help or when individual training is necessary. After each one of the workshops, training, formal and/or informal session participants are asked to complete an evaluation form supplied by the Library personnel.

Strengths:  The Library provides formal and informal instruction.  The Library personnel support researchers in the preparation of proposals and research projects.  The Library has the appropriate space to offer formal information skills. Weaknesses:  Before 2003 the Library did not have programs for the development of information skills.  The Library lacks a budget for the development of information skills.  The Library does not have a computer laboratory to offer workshops on information skills. Opportunities:  On January 2008 the Library Director, Prof. Liz Pagán, will be offering a distance course (INTD 3355) to students of the Mayagüez Campus.  A proposal was submitted to the Associate Dean and Deputy Director of the AES for the establishment of a Center for Academic Information and Communication to ease the access of information to the academic community. Recommendations:  Promote the development of information skills through researchers of the AES teaching at the Mayagüez Campus.  Include information skills in the syllabus for classes offered in the CCA. F. Resources The Library provides various updated resources in the area of agriculture to support our mission and attend to the needs of our users. In order to keep the collection useful and relevant to our area of expertise the Library has to discard all non useful resources. The Library has a Library Committee which has the obligation of evaluating the collection and studies the recommendations for new acquisitions. Participating in the committee are the Library Director and five researchers of the AES. Each one of the researchers belongs

to a different academic department in the College of Agricultural Sciences. By means of statistics of the use of our resources, and other criteria, an annual evaluation is performed on the collection of printed and electronic journals. Recommended books are purchased once approved by the Library Committee. Frequently used references are acquired by direct recommendation of the Library Director. The Library does not have a separate account for books and journals. Most of the budget is committed to subscription renovation. The criteria use for acquisition, retention and use of printed or electronic material is based on the recommendations made by the professors, the evaluations of bibliographic resources and available budget. The Library Committee evaluates the collections, resources and databases annually with the objective of renovating, canceling or acquiring new resources. The online database is evaluated by the Committee of Electronic Resources appointed to the Board of Library Directors of the University of Puerto Rico. This committee has representatives of all the Colleges of the University of Puerto Rico. The Library acquires the necessary resources depending on the available budget. The Library holds enough licenses for electronic resources for primary users. The annual subscriptions of these electronic resources have unlimited access which allows the use of the resources at any moment and place. The Library of the AES is not physically located in the University of Puerto Rico at Mayagüez, which is why the professors do not actively participate in the development of the collection. However, the professors that share teaching and research duties usually participate of the collection development. The professors most actively involved in the evaluation are those that participate in the Library Committee and the professors appointed to the AES Research Center in Río Piedras. The Library is depository of various documents or publications of the USDA and receives through the exchange program different publications from international experiment stations. There is a partnership with the libraries of the UPR system for the acquisition and evaluation of databases. Our Library specializes in agriculture and related fields. There is no other Library like this one in Puerto Rico. Even though the Library is not responsible for the collections and archives of the institution, within the Collection

there are historic documents of the AES such as Annual Reports, Bulletins, Technological Packages, Budget Reports and Scientific Advances, among others. There is an established institutional procedure for discarding resources. The discarding process usually takes place during inventory. The purpose of discarding is to improve the quality and accessibility of the collection by renovating and updating the collection. This implies discarding collections with low use rate for a long period of time. The discarding process will be performed by the Library Committee, the Library Director and trained personnel specifically assigned for this task.

The criteria for discarding material include the following: 1. Thematic content – The quality of the material and the changes in the line of research in the College of Agricultural Sciences will be taken into consideration. If the material is not updated or if the information is obsolete it will be discarded. When available, old editions will be substituted with updated editions. 2. Duplicate – Resources in which only the printing date varies, and obsolete editions will be discarded. 3. Use – The time elapsed from the last time the material was used, date of publication, acquisition date, number of copies in existence and accessibility will be taken into consideration. 4. Physical state – If the material is too deteriorated with no historic or scientific value or if it exists in new formats, it will be discarded. 5. Language – Resources in any language other than English or Spanish will be removed. 6. Other resources – Loose leafs or pamphlets, annually updated serials, incomplete serials, catalogs, directories, will be discarded. Resources that have been acquired through purchase orders can be donated to other libraries of the Commonwealth of Puerto Rico. The ones that were not obtained through purchase orders can be offered to any institution. Strengths:

 The Library has a Policy for the Development of Collections that include selection criteria for the acquisition of printed as well as electronic resources.  The Library has a specialized collection of resources in agricultural sciences, biology, chemistry, veterinary science and other disciplines.  The Library of the AES is the only library in Puerto Rico that specializes in agriculture, which translates in the biggest agricultural collection in the island.  The Library Committee evaluates the collection and gives recommendations for new acquisitions.  The Library offers local and remote access to the electronic resources.  The Library is depository of documents and publications from the USDA and receives by exchange different resources from international experiment stations. Weaknesses:  Not all of our resources are registered in the catalog.  The Library does not have enough space for future growth of our printed resources.  The Library does not have an appropriate budget for an efficient development of its collection. Opportunities:  In January 2008 an updated list of journals will be available at the Library which will be an important tool to establish interlibrary loans with other libraries in Puerto Rico and the United States.  The Wilson Foundation will provide the funds necessary for the digitalization of unique resources so they can be available through the web. Recommendations:  Increase the assigned budget for the development of the collection.  Provide the necessary security to protect the collection and the equipment in the Library. G. Access

Develop measurements that can document the access to the information and resources of the Library. The access can be physical or intellectual. This includes services such as circulation, reserve, interlibrary loan, remote access, internet, distance education, and others. The access to the resources is provided in a fast and orderly fashion. The Library is in the process of automating the collection. All books published before 1960 (except books from Puerto Rico) are separated from the principal collection for later registration in the catalog. These books are under the Dewey Classification System. The resources registered in the catalog have been classified under the Congress Classification System. Because the Library has a limited number of users a Proxy Server is unnecessary. The intellectual access includes the online public catalog which can be accessed through the web address http://unilib.uprm.edu. The catalog can be accessed from the library, home, office or any personal computer with internet access. The Library is member the Agreement of Libraries of the UPR. This agreement has subscriptions to databases of companies such as H.W. Wilson, Ebsco International, Proquest, Gale Group, Ocenet, among others. Since 2005-2006 the Library has had available approximately 70 different databases. The Library also has free unlimited access to the databases of the General Library of UPR at Mayagüez Campus. The General Library at Mayagüez Campus has an online catalog since 1984 and in 2004 a new system was unveiled with easy access provided by UNICORN® by SirsiDynix® with access to information 24/7. In addition to the online catalog, the Library has an index card catalog which has not been updated since 2003 when the online catalog was created. With the purpose of developing and automating the services that the Library of the AES has to offer, the Dean and Director of the CAS, Dr. John Fernández Van Cleve, the Dean of Student Affairs, Dr. Mildred Chaparro, and the Director of the General Library at Mayagüez, Prof. Irma Ramírez, signed a cooperation agreement. The project will be managed by Prof. Liz M. Pagán and the main objective is to technologically develop the Library of the AES. The agreement includes:

1. Collaborate in the evaluation of the collection and recommend alternatives for its development. 2. Implement an online public catalog. 3. Design and offer training sessions for teaching and non-teaching personnel in techniques for the search of scientific information through electronic means. 4. On-line access to the databases from all the substations around the island. 5. Create a link to the web page of the Mayagüez Campus and the General Library where the description of the Library, resources and services can be posted. 6. Develop an area in the Library for computerized search of information. The Library is physically located in the Biology Building of the Agricultural Experiment Station, Jardín Botánico Sur in Río Piedras. It has three entrances/exits and provides access to three meeting rooms (Teledis, Annex and Conference Rooms). As stated before, the Library has its resources organized by classification number and by the type of resource. At present there are two systems in use, the Dewey System and the Congress Catalog System. Indexes, abstracts and periodicals are organized by title. The reference resources and the resources from Puerto Rico are organized in shelves previously labeled. In addition, a file cabinet is available that includes the most frequently seek resources and an updated list. The Library of the AES offers interlibrary loans to all the faculty of the College of Agricultural Sciences. The faculty can apply for these interlibrary loans through the internet, by mail, by phone or in person. The applicant will receive the loan through the mail, fax or ARIEL. The Library will also send resources to other libraries in response to a loan application. The loan is for a period of two weeks and can be renewed for two additional weeks if no one else has requested for this resource. If the application comes from within the UPR system there is no cost for the loan. There is a collaboration agreement with the other academic units within the UPR system to offer and receive interlibrary loans. This agreement was formalized in 2005 with a Memorandum of Agreement for Interlibrary Loans. There are some resources that do not circulate out of the library such as journals, reference resources, periodicals, CD-ROMS and thesis. The ARIEL program has been in used since 2003 when the interlibrary loan service was restructured. The use of ARIEL allows the transmission of documents in a digital format

and the use of OCLC identifies the availability of resources in other libraries in the US and abroad. Strengths:  The Library provides printed and electronic access to its resources.  The electronic resources are available 24/7 through the Library electronic web page http://www.uprm.edu/agricultura/biblioteca.  The Library provides local and remote access to its electronic resources.  The Library has a unique collection of books and journals in the subject of agriculture and related disciplines. Weaknesses:  Not all the resources available in the Library are registered in the public catalog.  The Library is not physically located at the main campus in Mayaguez. Opportunities:  The proposal Agricultural Experiment Station Digitizing Historical Resources was approved by the Wilson Foundation and the project of digitizing of the Library unique resources will begin in January 2008. Recommendations:  In order to have all of the Library resources available in the public catalog it is necessary to hire a full time cataloger.  Digitalize all historic documents so they can be available to the public.  Acquire a server for the storage of the digitalized resources. H. Human Resources The library personnel should be sufficient to respond to the services and programs offered to users. However, the personnel are not sufficient to carry out all theduties and responsibilities in the library. The personnel who presently work in the library are prepared to carry out their duties. The head librarian has done graduate studies in an institution accredited by ALA, and the rest of the personnel have a combination of skills, experience, and academic degree that strengthen their performance.

The librarian employs personnel capable of helping and giving information in all available formats; they receive training in the use of the resources and services that the library offers. The Office of Human Resources is in charge of matters related to support personnel. The personnel policies and procedures of the library are established by the UPRM-M, in accordance with the syndicated organizations. Among the documents that are used for reference are the following: General Regulations of the UPR, Rules for the System of Recruiting Non-teaching Personnel, Duties and Responsibilities of Teaching and Administrative Personnel of the Agricultural Sciences College, among others. Taken into consideration are the certifications approved by the Administrative Board and the Board of Trustees of the UPR. The Director of the Library is in charge of providing the trainings and workshops necessary for users regarding to the library’s resources and services. When a position is vacant, the Office of Human Resources sends five candidates to the library director for the interview process. The director presents the chosen candidate to the Chancellor for final approval. Upon contracting an employee, the director presents his/her duties and responsibilities. The necessary training is offered for the employee’s best performance of assigned tasks. Turns are assigned in the library for attending the information desk. The turns are assigned weekly. All the personnel who work in the library are trained to be able to help users in their search for information. If necessary, the director of the library is consulted. In 2004-2005, the information desk was attended to for a total of 1,607.5 hours; in 20052006, a total of 1,214.5 hours. The difference in the total number of hours is due to the days the library remained closed because of strikes, suspension of water and electricity, and other difficulties during that period. There was an increase in hours worked at the information desk (1,365.5) in 2006-2007. The number of hours covered by each employee varies.

Prof. Liz M. Pagán is the director of the library and participates in meetings and other activities outside the institution.

Mrs. Natanya Reyes resigned in September 2005, and Mr. Jaime Escudero worked in the library part time (7.5 hours weekly in 2007).

Mrs. Lauren Orengo and Mr. Jorge Malavé are student assistants assigned to cover the information desk only if necessary or at noon.

The Library is not granted a budget designed for professional training and improvement. However, upon the opportunity to attend to a workshop, training, course or any other activity of professional improvement, said activity is evaluated to be considered for approval. If the training or workshop contributes to a better performance of the tasks by the employee, the activity is approved and, the costs of registration and participation are covered. If the activity is outside the island authorization is required from the Associate Dean and Deputy Director of AES and from the Dean Director of the CAS. The Library promotes this type of activity as it is one of its goals. The Mayagüez Campus has two offices in charge of offering related job training to personnel. One office is under the Dean of Administration (for non teaching personnel) and the other office is under de Dean of Academic Affairs (for teaching personnel). Each office publishes a calendar of all activities each semester, and the Library personnel receive same calendar. The University offers benefits of tuition exemption to employees for taking courses related to their employment. Seminars/Workshops/Conferences in which personnel participated 2006-2007: A. Teaching personnel: 5 B. Non-teaching personnel: 7 Seminars/Workshops/Conferences in which personnel participated in 2005-2006: A. Teaching personnel: 7 B. Non-teaching personnel: 9 Seminars/Workshops/Conferences in which personnel participated in 2004-2005: A. Teaching personnel: 4 B. Non-teaching personnel: 5

Seminars/Workshops/Conferences in which personnel participated in 2003-2004: A. Teaching personnel: 13 B. Non-teaching personnel: 5 Seminars/Workshops/Conferences sponsored by the Institution in which personnel participated in 2006-2007: Library personnel: 19 Seminars/Workshops/Conferences sponsored by the Institution in which personnel participated in 2005-2006: Personnel of the library: 2 Seminars/Workshops/Conferences sponsored by the Institution in which personnel participated in 2004-2005: Library personnel: 4 Seminars/Workshops/Conferences sponsored by the Institution in which personnel participated in 2003-2004: Library personnel: 4 Library personnel are capable of performing the functions required of their positions in an effective and efficient way. The employees are motivated by participating in activities of professional improvement to strengthen information skills. Thus they can be at the vanguard in new changes in the field of information. The Librarian II is permanently employed by the General Library of the University of Puerto Rico, Mayagüez Campus. She is currently serving for five years at the AES Library. In the fiscal year 2007-2008, Prof. Liz Pagán was promoted to Librarian III. According to ACRL, the degree in library science from a library technology program accredited by ALA is the degree recommended for an academic librarian. At present the librarian has continued her doctoral studies to augment her knowledge in the area of education. For fiscal year 2005-2006, the total number of employees in the library (FTE) was 4.25 (the part-time employees, two at part-time and one at ¼ times). The principal users of the Library are the teaching scientists of the AES. The additional users are the remaining personnel of the AES, Extension Service, Faculty, students of the CAS, and general

public. The number of employees of the Library is sufficient to attend to the personnel of the AES. Each employee potentially tends to 102 users; this analysis includes the total number of employees (FTE) and all employees of the AES. The principal users of the Library are the AES scientists, representing 13% of the personnel ascribed to the AES. The remainders are non-teaching employees. For the fiscal year 2005-2006 there were 459 employees in the AES, 61 of whom were teaching staff (13%). These employees are distributed among six substations and two research centers located throughout the island.

In spite of this distribution of personnel on

different parts of the island they are attended to by means of e-mail, telephone calls, and fax or in person. There were 1,041 students registered at the CAS in 2005-2006. The number of CAS students attended to in fiscal year 2005-2006 was 28 graduate or undergraduates students. In fiscal year 2006-2007, only thirteen students were attended to. It is understood that the general library of the Mayagüez Campus directly serves the university community including the students of the CAS. The University has an office of Health and Safety which offers workshops throughout the campus. Employees are invited to participate in some; however, at present the library does not have an in-house program of personnel training that covers the area of safety, emergencies and preservation of resources. Strengths:  The Library personnel are capable of providing support and information in all available formats.  The administration provides and promotes among the Library personnel the participation in workshops and conferences for professional improvement.  All of the Library personnel have the academic requirements and professional experience for the position they hold.

 One of the Library employees will start a program of certification in the area of Information Science with a specialization in documentation and archives (18 credits) Weaknesses:  The personnel available in the Library are not enough for the development and implementation of new tasks.  The Library does not have a separate budget for the professional improvement of its personnel.  The Library needs a specialist in information technology to assist in all areas related to technology. Opportunities:  The new project funded by the Wilson Foundation provides sufficient funds for the hiring of two students assistants, a computer technician and a part-time cataloger. Recommendations:  Hire a full time cataloger and more student assistants.  Additional technical support is needed from the Office of Information Systems of the AES. I. Facilities The Library facilities are located in the basement of the Biology Building of the Agricultural Experiment Station in Río Piedras. The areas assigned for study and for research are distributed equally. However, the area devoted to the collections is limited. The environmental conditions at the Library are not adequate because of the presence of fungi, humidity and dust accumulated in various areas. The Library was founded in 1915 in a building of the Agricultural Experiment Station in Río Piedras. In 1954, it was moved to the Entomology Laboratory.

In 1954, it was

established on the second floor of the Biology Building. In 1969, it was moved to its present location in the basement of the same building. The Library occupies an area of

8,764 square feet distributed in one floor.

According to the survey, both research

scientists and students are either satisfied or very satisfied with the library facilities. From September 25, 2006 to December 2007, the library facilities were open 7:30 am to 4:30 pm three days per week (Monday, Wednesday and Friday). On Tuesdays and Thursdays the facilities are closed to users. These two days are devoted to the reorganization of the Library and its collection. In January 2008 library services will be offered on a five days basis. Services are offered electronically through the Library web page during the whole week. It is understood that the library facilities are safe since no fatal accidents have ever occurred.

There was one report of equipment theft which led to strengthening the

security. Currently, the Library has nine new locks, as well as new doors and iron bars to guarantee the security of its personnel and equipment. The Library has continuously faced problems related to temperature control.

The

electricity service has been affected by external problems or problems with the electric generator. The air conditioning units are constantly affected by voltage changes or other electrical problems. The Library has two 15-ton capacity evaporators and four 7.5 ton capacity condensers, which have been repaired and replaced on various occasions. To service these units, the AES has a refrigeration technician and an assistant. These two persons provide air conditioner repair services to all units of the AES. The Library has electrical problems because it is located in an old building with overloaded electric power lines. On five occasions during 2005-2006, there was no electricity for several hours or during the whole day. As a result, employees worked only three hours per day. In the year 2004-2005, there was no electric power in the Library on ten occasions. The Library has been flooded on various occasions and has been exposed to water infiltration, which has had an effect on air humidity in its facilities. At present, these

situations have been partially solved by Physical Plant employees of the AES. In fiscal year 2007-2008, the Library acquired two dehumidifiers, two air purifiers and two thermometers. The Library has eight cubicles, two tables with six chairs each, and three round tables with two chairs each. In the Cibernarium Center there are tables with a total of twelve chairs and six computers. In the area of the book collections there is one table with four chairs.

In total, there are 38 available seats in the Library; one chair per twelve

employees. The Library has a main collection which is used on a daily basis. It also has two additional rooms for publications that are not directly accessible to users. Currently additional space is required for new resources.

The Library is in the process of

evaluating and discarding resources in order to have more available space. In the future, it is contemplated that the Library will be housed in other facilities so as to have the area needed for the development of the collection. Not enough space is available for the current collections and no space is available for additional printed resources. For this season, new resources will be acquired mostly in an electronic format. At present the employee offices are distributed as follows: • • •

An office for Mrs. Elaine Hernández - Assistant to Librarian I An office for student Betzaida M. Rivera and Luis E. Méndez - Student Assistant and Assistant to Librarian I An office for Prof. Liz Pagán – Library Director

No space is available for relocating employees sharing an office. Office sharing affects an employee’s privacy and promotes distractions and interruption from the employee’s duties. Alternatives are being considered to solve this problem. Additional information: • • •

The number of work station in the library for use by employees, that are used for printing, and connected to the Internet : 6 Number of stations being used for scanning: 1 Study of the use of spaces: Due to the small size of the Library, it is believed that the space available is being effectively used at its maximum capacity. 48

• • • •

In the survey conducted in October 2006, research scientists, professors and students were very satisfied with the “labeling” of the Library. The library has no branch library. The Library has some ergonomic chairs and tables. At present, it is necessary to acquire new ergonomic equipment to substitute those that were acquired a few years ago. The Library has wireless internet access.

The Library is located in the basement of the Biology Building. It has no elevators. Users come and go through the entrance in the building basement. A handicapped person wishing to reach the first floor of the building would have to leave the Library and go to the opposite side of the building where a ramp is available for persons using wheel chairs. The tables where computers are located comply with the “ADA Law”. Regrettably, the Library does not have programs available for users that are visually impaired. At present, the Library is in the administrative process of acquiring the equipment. In January 2008, the Director of the Library will offer the course INTD 3355. The distance learning course will be offered for Mayagüez Campus students as a recommended elective. The course will meet with the standards established by ACRL. The Library installations comply with the ACRL guides regarding to library services for distance education programs. We have the following virtual services:         

Electronic page On line public catalog Local and remote electronic access to the on line data bases with full texts Interlibrary loans through the internet by using the ARIEL system Sending documents electronically Electronic journals Electronic mail to communicate with the library personnel Recommendations for the purchase of on line resources Wireless system to access internet and the electronic services provided by the Library.

Strengths:  Surveys were made among research scientists, students/others and library personnel with the objective of measuring and evaluating their level of

satisfaction, as well as the efficiency and effectiveness of the services offered, and other opinions of the library clientele.  The support of the Office of Continuous Improvement and Assessment (OCIA) for the design of the Assessment Plan.  The Library was recognized by OCIA as the first unit that turned in its Assessment Plan and one of the units classified as “better practices” in two components of the Assessment Plan. It demonstrates the continuous improvement effort of the Library during the period 2005-2006. (http://www.uprm.edu/omca/Letters/PDF/carta.pdf. Weaknesses:  Prior to the year 2003, the Library did not have the necessary documents nor the statistics necessary for its auto-evaluation. Opportunities:  The Library has three committees that contribute to the assessment process: o Library Committee: responsible for evaluating and updating the collection o Library Evaluation Committee – ACRL: responsible for the evaluation process for the auto-evaluation. o Library Week Committee: responsible, on an annual basis, for planning and carrying out the activities during Library Week in order to promote the services and resources available at the Library. Recommendations:  To maintain active both the Library Evaluation-ACRL Committee and the Library Committee in order to keep the faculties actively participating in the Library planning and improvement process. J. Communication and Cooperation Communication and cooperation are key elements in the promotion of effective relations and quality performance in a profession.

The Library should promote an effective

communication at all levels. Communication within the Library is effective and direct. It keeps library personnel and users informed about new acquisitions, changes, current events and matters of interest to them. All information received from the offices of the Dean and Director, Associate Dean and other sources is shared with the employees. Library employees also receive copies of all correspondence sent to AES personnel.

The Library communicates with our university community and users in general through annual reports, letters, electronic mail, bulletins, and the web-page. A continuous effort is made to keep the electronic page updated in order to achieve an effective communication. The electronic page includes announcements, activities, schedules, and additional

information

that

(http://www.uprm.edu/agricultura/biblioteca).

academic

interest

The Library has a mechanism through

which it communicates with its users regularly through electronic mailings, electronic blog http://blogs.uprm.edu/infoblogeea , messages in bulletin boards and others. Another effective tool is the activities calendar which is available through the blog. The calendar is updated on a daily basis. It provides information on both the activities that are offered in

the

library

facilities

and

all

other

library

sponsored

activities

http://estacion.cca.uprm.edu/calendario/vcalendar/index.asp?Logout=1. Internal communication in the library is direct and essential for its operations. It flows without difficulty through personnel meetings, social activities and day to day activities. Should a problem or special situation be identified, it is informed to the Assistant Dean of Research, to the Associate Dean and Deputy Director of the AES, and to the Dean and Director of the CAS. In the same way, information flows from the Dean’s office towards the Library. The communication is also achieved in faculty meetings and meetings of AES administrators. In staff meetings, library employees are informed about the topics covered at previous meetings of the AES and other topics. Library personnel make suggestions and present ideas on how to improve operations and working conditions in the Library. Evidence of this may be found in reports, meetings, surveys and others. According to the survey of October 2006, communication between the administration and the library personnel is very effective. The Library provides information and communicates with the Mayagüez Campus through the CAS and the General Library of the Mayagüez Campus by means of publications in its electronic page, electronic mail and written correspondence. In order to be informed and to acquire documents, the Library Director participates in faculty meetings of the

General Library of the Mayagüez Campus and of the AES as well as in meetings of administrators of the AES. Other effective communication means in use are: memoranda, suggestion box, blog, bulletin board, brochures, electronic pages of the Mayagüez Campus and the AES, conferences and workshops, committees, courses, and Library Week. The Library has established an effective working relationship with the General Library which is under the Dean of Academic Affairs Office of the Mayagüez Campus. A memorandum of understanding was signed to formalize the working relationship in which the General Library provided a librarian faculty position for the automation of the AES Library for a five year period. The Library has cooperated with and provided support to some departments of the College of Agricultural Sciences through the offering of courses on information technologies. The Crop Protection Department cooperated with the Library by providing an employee for two days a week, for a specified period of time, in order to help in the reorganization of the collections. This type of cooperation demonstrates the existing commitment and support of the academic departments towards the Library. In a similar way, the Library supports research scientists by supplying them with copies of the library resources received. Other collaboration and cooperation with other departments from the Campus include: • • • • •

Participation in Committees (Evaluation, Library, National Library Week, AES Centennial Celebration among others) Library committees in the various departments and faculties Interdepartmental activities for cost sharing (for book purchases) Library Week Library Evaluation Committee

The Library and its information technologies are jointly administered by the Director of the Library and the Information Systems Office (ISO-EEA). A direct relationship exists

between the Library and personnel from the Information System Office in order to guarantee access to current information through the electronic page of the Library. The Center for Information Technologies of the Mayagüez Campus has collaborated in the design and development of AES Research Publications Data Base and in the web page of the Library. At present time, access to both services in under ISO-EEA. The Information Systems Office, located at the AES-Río Piedras, provides technical assistance in relation to the equipment, internet access and any problems encountered that are related to technology. Although there is direct communication with the ISO, that does not guarantee that technical problems in the Library will be addressed promptly since no one is assigned specifically to the Library, and applications for technical support are addressed based on urgency and on first come first served basis for all of the AES. This has an impact on the services and on the productivity of the Library. The Director of the Library is responsible of administrating the Library and for making sure that the information technologies are working properly. The technical work is conducted by the technicians from the ISO.

It is necessary to improve the

communication with the ISO in Río Piedras and Mayagüez, and with the Computer Center at Mayagüez. The Library does not have a technology administrator among its personnel. The Library has the technical support that facilitates access to information both at the facility and at remote sites. No restrictions have been placed regarding the access of users to the Library web page. A password is provided for users who wish to access the data bases on the electronic resources at remote sites. The Director of the Library is in charge of guaranteeing the availability of these resources by granting the access to the information by the use of passwords provided by representatives of the data bases. The Library recognizes the importance of maintaining collaboration with the information technology systems in order to maintain the information flow between the local and the

distant resources. The capacity of the AES network is strong enough to respond in a reasonable time. The local connection is both wireless and through cable. In the event of a communication problem, the ISO is in charge of addressing the problem and finding a solution. Strengths:  There is effective communication among the Library personnel, as well as with other personnel of the CAS and of the UPR libraries.  The Library personnel cooperate in an effective manner with other campuses.  The Library has collaborative agreements with the General Library of the Mayaguez Campus, the libraries of the UPR System and the U.S. Forest Service Library. Weaknesses:  The Library does not have the necessary equipment for the participation of library personnel and users in videoconferences that facilitate distance communication with other campuses. Opportunities:  Through the use of funds assigned by the Wilson Foundation, audiovisual equipment will be purchased in order to facilitate connection and communication (computer, projector, digital camera and other equipment). Recommendations:  Promote the use of videoconferences in order to reduce the number of trips within the island to attend meetings or other activities.  Acquire the necessary equipment to be able to hold effective videoconferences.

K. Administration Library administrators should encourage and facilitate the use of the existent resources. The functions of the Director must be clearly established. The Library should be administered in accordance with the ALA (Library Bill of Rights) principles.

The administrators of the Library must act in accordance to the vision, mission, goals and objectives of the Library, stimulating the effective use of the financial resources, and printed and electronic material. The Library promotes the use of the resources offering workshops, trainings and conferences to provide information about the Library resources. Some of the initiatives of the administration to promote the use of the resources are: Info blog EEA, Info cast EEA, Web page announcing their services, bulletin boards, and brochures with information about the Library services. To promote the effective use of the resources, the administration uses action plans, annual reports, achievement reports, and procedure manuals. The Director of the Library reports to the Assistant Dean for Research. According to the agreement of understanding with the Library of Mayagüez Campus the AES Library Director in charge of the modernization of the Library also reports to the Director of the General Library of Mayagüez Campus. It would be preferable that the Director of the Library reports directly to the Associate Dean and Deputy Director of the AES; who is the adequate person to attend to Library issues. The Associate Dean and Deputy Director of the AES works closely to the Dean and Director of the CAS; this relation facilitates communication, thus the decision making process would be easier and faster. The Library has a Library Committee that was named by the Assistant Dean for Research and the Library Director.

This Committee is responsible for the updating of the

Collection and to recommend new resources for the Library. There is no official document that defines the responsibilities and functions of the Director of the Library. Nevertheless there is a document with a list of clearly defined responsibilities and functions of the Library Director. The Library Director needs to know the goals and objectives of the Mayagüez Campus, and of the CAS in order to accomplish them; maintain the Library resources up to date to provide a better service to

users; be up to date in the library sciences to be able to incorporate changes in the action plan of the Library; coordinate the Library operations in an active form to stimulate the better and effective use of the available resources in order to reach the goals and objectives of the Library. The Director also has to prepare, justify and administer the budget of the Library according to the work plan and distribute the available funds according to the institutional policies.

The Director needs to have control of the

expenses. The Library Director could be an active member in librarians and other professional associations inside and outside the University.

These activities promote personal

development and inter institutional relations. The Director can collaborate with other institutions and accreditation boards of education, participate in institutional committees, prepare annual and special reports, and inform personnel regularly about the Library issues. The Director should maintain the academic community informed of the new services in the Library, acquisitions and facilities of the Library. The Director must participate in educational and cultural activities of the Campus and the Library and in any other related activity. Strengths:  The Library administrators follow the vision, mission, goals and objectives of the Library to stimulate an efficient use of the financial resources, paper manuscripts, and electronic information.  The administration of the Library goes by the “ALA Bill of Rights”. Weaknesses:  The Library does not have enough administrative personnel (administrative assistant) for the preparation and attention of the mail and reports.  The Library requires more support of the faculty of the AES to and provide better services. Opportunities:

 Through the Library Committee and the assigned budget the Library has the necessary tools to develop the collection.  If the faculty of the AES participates in the Library affairs there will be more opportunities to provide better services such as updated resources, better data access, development of the collection, and service design, among others. Recommendations:  To keep up with the requirements of the “ALA Bill of Rights”.  The Library Director should report directly to the Associate Dean and Deputy Director of the AES. L. Budget The Library Director prepares, justifies and looks for the proper budget allocation according to the Library’s objectives. This process guarantees that available funds are adequately utilized to meet the library programs and the user’s demands. The budget planning includes line items for library collections, salaries and wages, compensations, and general infrastructure improvements. The Library Director receives the approved annual budget allocation from the AES Budget Office.

Since 2003, these funds are available through the project C-503,

Technology Modernization of the AES Library (See Appendix -Memorandum of Understanding).

The project leader is Prof. Liz Pagán, Library Director.

She is

responsible to prepare the annual budget request (Plan of Work) to the AES Administration. During the budget planning process the line items are justified and discussed with the Associate Dean and Deputy Director for AES, Dr. Héctor Santiago; Assistant Dean for Research, Prof. Vivian Carro, and occasionally with budget officer, Ms. Nitza Pérez. However, the budget requests for 2004-2006 were submitted to the Associate Dean for

Budget and Planning, Prof. Lucas Avilés. The assigned budget for 2006-2007 has been administered within the library’s objectives. The Library has several goals; one of them is to promote the excellence and quality in the library services. The objective is to increase the library offerings with prompt and excellent services. To accomplish this objective no budget was assigned. Another goal is to extend the promotion of the library research resources and publications; these resources are cost free. Another goal is to maintain a collection that supports the AES research program by increasing the purchase of research publications. The budget assigned for this purpose was $60,919.00. The Library is also planning to increase the available personnel and to maintain well trained personnel. An additional compensation for the cataloging services of $883.70 will be assigned.

Training programs and

professional library associations meetings will be scheduled. The Director is planning to upgrade the library’s technology infrastructure and services to update the available technology: access to the Internet, periodicals (including electronic), ongoing hardware and software replacements. There is an assigned budget for online journal subscriptions of $6,081.00, and for hardware acquisitions of $2,580.00. One of the goals of the Library is to develop a strong process of planning to redistribute the library facilities, to reorganize the collection and to redistribute the staff duties according to service demands. The assigned budget for furniture acquisition is $2,545.97. The last goal is to implement an assessment process that helps guide activities and decisions to initiate an evaluation process; it will address the Library action plan. The annual level of funding allocated is inadequate to meet the ongoing needs of the Library. In order to obtain the necessary funds a special allocation may be authorized by upon request. The curriculum of the CAS is considered for the acquisition of library resources. The AES researchers submit recommendations which are discussed altogether by the Library Committee. The continued education of the library staff is not considered in the budget allocation. The librarian receives economic assistance from the Dean of

Academic Affairs office to complete a doctoral degree at the Universidad del Turabo. The library does not offer a formal training program for the users, which is why it is not included in the requested budget.

However, through the years trainings have been

offered to the AES personnel and community users. The Library collection is evaluated according to the established policy for collections development. In addition to surveys, mailbox suggestions, and the direct feedback from users, are considered. The library accepts donations with the purpose of maintaining an up-to-date collection. The faculty size is not a consideration for budget increases. The number of students of agricultural sciences does not affect the library budget; they represent a low demand for the library services. The primary users of the library are supposed to be the faculty professors/researchers. The development of archives or special collections is not considered in the library budget. Initiatives to support the special collection digitalization have been developed to raise the required funds, a proposal titled Agricultural Experiment Station Historical Resources Project was approved by the Wilson Foundation. This project has the objective of digitizing books, journals, and other library resources related to agricultural topics. The library budget reflects the library’s responsibility for providing access to electronic and computer resources. In 2004 the Cibernarium Center was inaugurated to provide access to online catalogs, among others. However, the library lacks audiovisual and microfilm resources and the budget allocation does not provide funds for such items. The wages and salaries is the major area on the library’s budget, except for the salary of the Director, which comes from the General Library budget throughout June 2008. The 2005-2006 and 2006-2007 budget assigned funds for an auxiliary librarian staff addition and cataloging contracted personnel. The Library Director participates on the budget developing process.

The University's budget policies allow the director to initiate

expenditures and make allocations within the library budget The Director has the responsibility to allocate and spend funds according to the University’s established guidelines. The schedule of expenditures is determined within the Library's Strategic Action Plan. The Library monitors its expenditures through the

university accounting system. The Office of the Comptroller conducts external audits to the University’s finance office thus our expenditures are also audited. In addition, the library materials budget is monitored through the purchase office automated system (FRS). Strengths  The budget is administered by the Library Director.  The Library has an assigned budget for the money collected by means of the copies.  The Library has external funds provided by the Wilson Foundation. Weaknesses:  The Library does not have an annual budget increase.  The assigned budget does not consider the maintenance of the resources and professional improvement, among other requirements.  There are no budget allocations to cover vacant positions. Opportunities:  A budget increase will allow offering better services and resources to the users. Recommendations:  To increase the budget assigned to the Library to satisfy the Library’s requirements, such as cleaning resources, professional improvement, filling vacant positions among others.  To increase the budget for the development of the collection of manuscripts and electronics.

VI. Conclusions and Implications The internal evaluation of the library has been a significant help in the identification, evaluation, organization, and application of all the essential elements of the library’s 60

offerings. Since 2003, the library started to restructure its responsibility and offerings through the mechanization of its services in order to efficiently and effectively serve all of its users. Even though the process has not finished, we consider highly valuable and significant the changes made in the design and application of its new services. Through this process of auto evaluation we have become aware of the documents we need in order to justify new changes and services in the library. At the same time, we have also seen the need to follow up and give continuity to the strategic plans, action plans and evaluation plans. This means that the library’s personnel has the commitment and will work to make sure of the use of these documents in order to benefit the Library users. The Library wishes to provide the resources and services its users need. To address the needs found during the process of this internal evaluation, we recommend the following:  Maintain active the ACRL Evaluation Committee and the Library Committee.  Create a process for the re-evaluation of the different plans, always having in mind the participation of the researchers.  Review the evaluation plan and make use of the recommendations offered, in an annual basis.  Create a memorandum of understanding between the AES Library and the US IITF Library.  Identifying external sources for promoting the Library and its services.  Take part in courses in order to reach the CAS Faculty students of the Mayagüez Campus.  Visit nearby schools and universities to offer and promote the Library services.  Promote the updating of information skills through researchers teaching courses to Mayagüez Campus students.  Increase the budget assigned for collection development.  Increase security measures in order to protect the equipment and collections available in the library.

 Hire a full time Cataloguer, who can dedicate its time in the data entry of the resources, and thus have a greater amount of resources available in the catalogue.  Digitalize all historic documents, to make them available to the public.  Receive more technical help from the AES Information Systems Office.  Keep a continuous cleaning program of the library’s resources and the air conditioning ducts.  Promote the use of video conferences instead of trips all over the island for short time conferences or activities.  The library Director should be accountable only to the AES Associate Dean and Deputy Director.  Increase the assigned budget so it can keep up with the needs of the library, such as cleaning of the resources, purchase of compact shelves, collection development, professional development and hiring personnel, among other things. The Library will continue to emphasize upon the auto evaluation, through the use of surveys, interviews, observations, recommendations and other necessary methods it deems useful to contribute in the continuous evaluation of its services. It has been proven that the use of these tools contributes towards a better use of the administrative and service resources. After the auto evaluation, it is hoped that the needs and recommendations will be addressed by the researchers. Administrative help from the different units will be necessary for a better and effective budget distribution that will help fill the needs of the Library. This implies a commitment from library personnel to effectively use these funds in accordance to the needs found in the evaluation.

VII. References Board of Trustees of the University of Puerto Rico (2002). Reglamento general de la Universidad de Puerto Rico.

Díaz de Acín, N., 1967. La participación de la Estación Experimental Agrícola de la Universidad de Puerto Rico en el desarrollo agrícola de Puerto Rico, Masters Thesis, University of Puerto Rico, RUM. Library. University of Puerto Rico, Mayagüez Campus. (2004). Informe anual Biblioteca EEA, 2003-2004. Library. University of Puerto Rico, Mayagüez Campus. (2005). Informe anual Biblioteca EEA, 2004-2005. Library. University of Puerto Rico, Mayagüez Campus. (2006). Informe anual Biblioteca EEA, 2005-2006. Library. University of Puerto Rico, Mayagüez Campus. (2007). Informe anual Biblioteca EEA, 2006-2007. Library. University of Puerto Rico, Mayagüez Campus. (2005). Plan estratégico Biblioteca EEA, 2005-2010. Lugo, W.I. and J.A. Arroyo-Aguilú, 2001. Estación Experimental Agrícola celebra 90 años a la vanguardia de la ciencia y la tecnología agrícola, UPR Crónicas Universitarias 6(2): 21-26. Lugo, W.I. and J.A. Arroyo-Aguilú, 2001.

Estación Experimental Agrícola, UPR

Crónicas Universitarias 6(2): 30-33 University of Puerto Rico, Mayagüez Campus. (2007). Undergraduate Catalog, 20072008. Retrieved December 3, 2007, from http://www.uprm.edu/catalog.

VIII. Appendix Cuestionario Profesores Estación Experimental Agricola

Facultad / Departamento

Valid Agricultura / INPE Agricultura /Agronomía y suelos/ EEA Agronomía y suelos CCA CCA / EEA / ECON Ciencias Agrícolas Ciencias Agrícolas / Agronomia Ciencias Agrícolas / Horicultura Horticultura Industria Pecuaria Protección de cultivos Protección de cultivos / Ciencias Agrícolas Total

Frequency 2 1

Percent 8.7 4.3

Valid Percent 8.7 4.3

Cumulative Percent 8.7 13.0

4.3

17.4

3 1 1 6

13.0 4.3 4.3 26.1

30.4 34.8 39.1 65.2

4.3

69.6

4.3

73.9

1 1 3

4.3 4.3 13.0

78.3 82.6 95.7

4.3

100.0

Género

Valid

0 Masculino Femenino Total

Frequency 1 14 8 23

Percent 4.3 60.9 34.8 100.0

Valid Percent 4.3 60.9 34.8 100.0

Cumulative Percent 4.3 65.2 100.0

Preparación Académica

Valid

Bachillerato Maestría Juris Doctor Total

Frequency 1 9 13 23

Percent 4.3 39.1 56.5 100.0

Valid Percent 4.3 39.1 56.5 100.0

Cumulative Percent 4.3 43.5 100.0

Especifique

Valid

Frequency 23

Percent 100.0

Valid Percent 100.0

Cumulative Percent 100.0

Nivel académico que enseña

Valid

0 Subgraduado Maestría Otro 12 Total

Frequency 1 3 4 10 5 23

Percent 4.3 13.0 17.4 43.5 21.7 100.0

Valid Percent 4.3 13.0 17.4 43.5 21.7 100.0

Cumulative Percent 4.3 17.4 34.8 78.3 100.0

Especifique

Valid Investigación Ninguno No ofrezco cursos retirado Total

Frequency 14 5 2 1 1 23

Percent 60.9 21.7 8.7 4.3 4.3 100.0

Valid Percent 60.9 21.7 8.7 4.3 4.3 100.0

Cumulative Percent 60.9 82.6 91.3 95.7 100.0

Frecuencia del uso de la Biblioteca durante el semestre

Valid

0 Tres o más veces por semana Una o dos veces por semana Una o dos veces al mes Sólo en época de exámenes No la utilizo Total

Frequency 1

Percent 4.3

Valid Percent 4.3

Cumulative Percent 4.3

8.7

13.0

17.4

30.4

52.2

82.6

8.7

91.3

2 23

8.7 100.0

100.0

Acceso a los recursos

Valid

0 Acudo directamente a las instalaciones De forma remota, a través de la Internet De ambas maneras Total

Frequency 1

Percent 4.3

Valid Percent 4.3

Cumulative Percent 4.3

17.4

21.7

13.0

34.8

15 23

65.2 100.0

100.0

Frecuencia del uso de computadora en la biblioteca

Valid

0 Una vez por semana Una vez al mes No las utilizo Total

Frequency 1 1 6 15 23

Percent 4.3 4.3 26.1 65.2 100.0

Valid Percent 4.3 4.3 26.1 65.2 100.0

Cumulative Percent 4.3 8.7 34.8 100.0

Frecuencia de uso remoto de los recursos de la biblioteca

Valid

0 Dos o más veces por semana Una vez por semana Una vez al mes No las utilizo Total

Frequency 1

Percent 4.3

Valid Percent 4.3

Cumulative Percent 4.3

8.7

13.0

3 8 9 23

13.0 34.8 39.1 100.0

26.1 60.9 100.0

Rotulación dentro de la biblioteca

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 2 8 9 3 1 23

Percent 8.7 34.8 39.1 13.0 4.3 100.0

Valid Percent 8.7 34.8 39.1 13.0 4.3 100.0

Cumulative Percent 8.7 43.5 82.6 95.7 100.0

Areas de estudio

Valid

0 Muy Satisfecho Satisfecho Neutral Muy insatisfecho Total

Frequency 2 8 10 2 1 23

Percent 8.7 34.8 43.5 8.7 4.3 100.0

Valid Percent 8.7 34.8 43.5 8.7 4.3 100.0

Cumulative Percent 8.7 43.5 87.0 95.7 100.0

Comodidad de las instalaciones

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 7 9 5 23

Percent 8.7 30.4 39.1 21.7 100.0

Valid Percent 8.7 30.4 39.1 21.7 100.0

Cumulative Percent 8.7 39.1 78.3 100.0

Espacio del área de las colecciones

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 2 2 14 3 2 23

Percent 8.7 8.7 60.9 13.0 8.7 100.0

Valid Percent 8.7 8.7 60.9 13.0 8.7 100.0

Cumulative Percent 8.7 17.4 78.3 91.3 100.0

Instalaciones para clases a distancia

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 5 2 1 14 1 23

Percent 21.7 8.7 4.3 60.9 4.3 100.0

Valid Percent 21.7 8.7 4.3 60.9 4.3 100.0

Cumulative Percent 21.7 30.4 34.8 95.7 100.0

Ambiente de Trabajo y estudio de la Biblioteca

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Muy insatisfecho Total

Frequency 2 8 9 2 1 1 23

Percent 8.7 34.8 39.1 8.7 4.3 4.3 100.0

Valid Percent 8.7 34.8 39.1 8.7 4.3 4.3 100.0

Cumulative Percent 8.7 43.5 82.6 91.3 95.7 100.0

Iluminación

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 7 10 4 23

Percent 8.7 30.4 43.5 17.4 100.0

Valid Percent 8.7 30.4 43.5 17.4 100.0

Cumulative Percent 8.7 39.1 82.6 100.0

Temperatura

Valid

0 Muy Satisfecho Satisfecho Neutral Muy insatisfecho Total

Frequency 2 6 10 4 1 23

Percent 8.7 26.1 43.5 17.4 4.3 100.0

Valid Percent 8.7 26.1 43.5 17.4 4.3 100.0

Cumulative Percent 8.7 34.8 78.3 95.7 100.0

Ruido

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Muy insatisfecho Total

Frequency 2 7 9 3 1 1 23

Percent 8.7 30.4 39.1 13.0 4.3 4.3 100.0

Valid Percent 8.7 30.4 39.1 13.0 4.3 4.3 100.0

Cumulative Percent 8.7 39.1 78.3 91.3 95.7 100.0

Acceso a personas con impedimento

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 4 10 7 23

Percent 8.7 17.4 43.5 30.4 100.0

Valid Percent 8.7 17.4 43.5 30.4 100.0

Cumulative Percent 8.7 26.1 69.6 100.0

Limpieza

Valid

0 Muy Satisfecho Satisfecho Neutral Muy insatisfecho Total

Frequency 2 10 8 2 1 23

Percent 8.7 43.5 34.8 8.7 4.3 100.0

Valid Percent 8.7 43.5 34.8 8.7 4.3 100.0

Cumulative Percent 8.7 52.2 87.0 95.7 100.0

Satisfacción Genreal

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 9 8 4 23

Percent 8.7 39.1 34.8 17.4 100.0

Valid Percent 8.7 39.1 34.8 17.4 100.0

Cumulative Percent 8.7 47.8 82.6 100.0

Computadoras

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 3 5 10 5 23

Percent 13.0 21.7 43.5 21.7 100.0

Valid Percent 13.0 21.7 43.5 21.7 100.0

Cumulative Percent 13.0 34.8 78.3 100.0

Escáners

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 5 4 3 10 1 23

Percent 21.7 17.4 13.0 43.5 4.3 100.0

Valid Percent 21.7 17.4 13.0 43.5 4.3 100.0

Cumulative Percent 21.7 39.1 52.2 95.7 100.0

Fotocopiadoras

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 2 9 6 4 2 23

Percent 8.7 39.1 26.1 17.4 8.7 100.0

Valid Percent 8.7 39.1 26.1 17.4 8.7 100.0

Cumulative Percent 8.7 47.8 73.9 91.3 100.0

Impresoras

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 4 5 7 5 2 23

Percent 17.4 21.7 30.4 21.7 8.7 100.0

Valid Percent 17.4 21.7 30.4 21.7 8.7 100.0

Cumulative Percent 17.4 39.1 69.6 91.3 100.0

Comunicación o acceso inalámbrico (wireless)

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 5 5 5 8 23

Percent 21.7 21.7 21.7 34.8 100.0

Valid Percent 21.7 21.7 21.7 34.8 100.0

Cumulative Percent 21.7 43.5 65.2 100.0

Disponibilidad de cables redes para acceso a la internet

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 4 7 5 7 23

Percent 17.4 30.4 21.7 30.4 100.0

Valid Percent 17.4 30.4 21.7 30.4 100.0

Cumulative Percent 17.4 47.8 69.6 100.0

Velocidad de la red

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 3 7 6 7 23

Percent 13.0 30.4 26.1 30.4 100.0

Valid Percent 13.0 30.4 26.1 30.4 100.0

Cumulative Percent 13.0 43.5 69.6 100.0

Apoyo técnico

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 3 12 6 1 1 23

Percent 13.0 52.2 26.1 4.3 4.3 100.0

Valid Percent 13.0 52.2 26.1 4.3 4.3 100.0

Cumulative Percent 13.0 65.2 91.3 95.7 100.0

Satisfacción general

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 5 14 2 23

Percent 8.7 21.7 60.9 8.7 100.0

Valid Percent 8.7 21.7 60.9 8.7 100.0

Cumulative Percent 8.7 30.4 91.3 100.0

página web de la Biblioteca

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 3 6 9 5 23

Percent 13.0 26.1 39.1 21.7 100.0

Valid Percent 13.0 26.1 39.1 21.7 100.0

Cumulative Percent 13.0 39.1 78.3 100.0

catálogo en línea

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 4 7 10 2 23

Percent 17.4 30.4 43.5 8.7 100.0

Valid Percent 17.4 30.4 43.5 8.7 100.0

Cumulative Percent 17.4 47.8 91.3 100.0

bases de datos

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 3 8 8 4 23

Percent 13.0 34.8 34.8 17.4 100.0

Valid Percent 13.0 34.8 34.8 17.4 100.0

Cumulative Percent 13.0 47.8 82.6 100.0

acceso a la internet

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 3 9 9 2 23

Percent 13.0 39.1 39.1 8.7 100.0

Valid Percent 13.0 39.1 39.1 8.7 100.0

Cumulative Percent 13.0 52.2 91.3 100.0

recursos audiovisuales

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 5 2 6 10 23

Percent 21.7 8.7 26.1 43.5 100.0

Valid Percent 21.7 8.7 26.1 43.5 100.0

Cumulative Percent 21.7 30.4 56.5 100.0

revistas electrónicas

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 4 4 9 6 23

Percent 17.4 17.4 39.1 26.1 100.0

Valid Percent 17.4 17.4 39.1 26.1 100.0

Cumulative Percent 17.4 34.8 73.9 100.0

microformas

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 6 4 3 10 23

Percent 26.1 17.4 13.0 43.5 100.0

Valid Percent 26.1 17.4 13.0 43.5 100.0

Cumulative Percent 26.1 43.5 56.5 100.0

Revistas Impresas

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 6 8 7 23

Percent 8.7 26.1 34.8 30.4 100.0

Valid Percent 8.7 26.1 34.8 30.4 100.0

Cumulative Percent 8.7 34.8 69.6 100.0

Libros

Valid

Missing Total

0 Muy Satisfecho Satisfecho Neutral Total System

Frequency 4 4 9 5 22 1 23

Percent 17.4 17.4 39.1 21.7 95.7 4.3 100.0

Valid Percent 18.2 18.2 40.9 22.7 100.0

Cumulative Percent 18.2 36.4 77.3 100.0

Acceso para personas con impedimento

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 3 4 7 9 23

Percent 13.0 17.4 30.4 39.1 100.0

Valid Percent 13.0 17.4 30.4 39.1 100.0

Cumulative Percent 13.0 30.4 60.9 100.0

Satisfacción general

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 1 5 14 3 23

Percent 4.3 21.7 60.9 13.0 100.0

Valid Percent 4.3 21.7 60.9 13.0 100.0

Cumulative Percent 4.3 26.1 87.0 100.0

Referencia

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 4 7 10 2 23

Percent 17.4 30.4 43.5 8.7 100.0

Valid Percent 17.4 30.4 43.5 8.7 100.0

Cumulative Percent 17.4 47.8 91.3 100.0

Reserva

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 7 6 5 5 23

Percent 30.4 26.1 21.7 21.7 100.0

Valid Percent 30.4 26.1 21.7 21.7 100.0

Cumulative Percent 30.4 56.5 78.3 100.0

Reserva digital

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 9 3 1 10 23

Percent 39.1 13.0 4.3 43.5 100.0

Valid Percent 39.1 13.0 4.3 43.5 100.0

Cumulative Percent 39.1 52.2 56.5 100.0

Circulación

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 6 5 7 5 23

Percent 26.1 21.7 30.4 21.7 100.0

Valid Percent 26.1 21.7 30.4 21.7 100.0

Cumulative Percent 26.1 47.8 78.3 100.0

Colección Audiovisual

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 6 3 4 10 23

Percent 26.1 13.0 17.4 43.5 100.0

Valid Percent 26.1 13.0 17.4 43.5 100.0

Cumulative Percent 26.1 39.1 56.5 100.0

Revistas

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 8 4 5 6 23

Percent 34.8 17.4 21.7 26.1 100.0

Valid Percent 34.8 17.4 21.7 26.1 100.0

Cumulative Percent 34.8 52.2 73.9 100.0

Colecciones Especiales

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 7 3 8 5 23

Percent 30.4 13.0 34.8 21.7 100.0

Valid Percent 30.4 13.0 34.8 21.7 100.0

Cumulative Percent 30.4 43.5 78.3 100.0

Recursos informativos actualizados

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 7 5 7 4 23

Percent 30.4 21.7 30.4 17.4 100.0

Valid Percent 30.4 21.7 30.4 17.4 100.0

Cumulative Percent 30.4 52.2 82.6 100.0

Préstamos

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 4 10 8 1 23

Percent 17.4 43.5 34.8 4.3 100.0

Valid Percent 17.4 43.5 34.8 4.3 100.0

Cumulative Percent 17.4 60.9 95.7 100.0

Préstamos Interbibliotecarios en PR

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 3 12 7 1 23

Percent 13.0 52.2 30.4 4.3 100.0

Valid Percent 13.0 52.2 30.4 4.3 100.0

Cumulative Percent 13.0 65.2 95.7 100.0

Préstamos Interbibliotecarios internacionales

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 4 7 7 5 23

Percent 17.4 30.4 30.4 21.7 100.0

Valid Percent 17.4 30.4 30.4 21.7 100.0

Cumulative Percent 17.4 47.8 78.3 100.0

Salones de Estudio Grupal

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 6 4 4 9 23

Percent 26.1 17.4 17.4 39.1 100.0

Valid Percent 26.1 17.4 17.4 39.1 100.0

Cumulative Percent 26.1 43.5 60.9 100.0

Consulta General

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 5 10 4 4 23

Percent 21.7 43.5 17.4 17.4 100.0

Valid Percent 21.7 43.5 17.4 17.4 100.0

Cumulative Percent 21.7 65.2 82.6 100.0

Orientación sobre el uso de los recursos de la biblioteca

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 4 11 5 2 1 23

Percent 17.4 47.8 21.7 8.7 4.3 100.0

Valid Percent 17.4 47.8 21.7 8.7 4.3 100.0

Cumulative Percent 17.4 65.2 87.0 95.7 100.0

Talleres o cursos para el manejo y búsqueda de info

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 4 8 4 6 1 23

Percent 17.4 34.8 17.4 26.1 4.3 100.0

Valid Percent 17.4 34.8 17.4 26.1 4.3 100.0

Cumulative Percent 17.4 52.2 69.6 95.7 100.0

Horario de Servicio Regular

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 4 7 9 2 1 23

Percent 17.4 30.4 39.1 8.7 4.3 100.0

Valid Percent 17.4 30.4 39.1 8.7 4.3 100.0

Cumulative Percent 17.4 47.8 87.0 95.7 100.0

Horario de Servicio durante el verano

Valid

0 Muy Satisfecho Satisfecho Neutral Insatisfecho Total

Frequency 6 6 6 4 1 23

Percent 26.1 26.1 26.1 17.4 4.3 100.0

Valid Percent 26.1 26.1 26.1 17.4 4.3 100.0

Cumulative Percent 26.1 52.2 78.3 95.7 100.0

Satisfacción General

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 3 6 12 2 23

Percent 13.0 26.1 52.2 8.7 100.0

Valid Percent 13.0 26.1 52.2 8.7 100.0

Cumulative Percent 13.0 39.1 91.3 100.0

Disposición para ofrecer servicio

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 17 2 2 23

Percent 8.7 73.9 8.7 8.7 100.0

Valid Percent 8.7 73.9 8.7 8.7 100.0

Cumulative Percent 8.7 82.6 91.3 100.0

Trato

Valid

Frequency 2 17 2 2 23

0 Muy Satisfecho Satisfecho Neutral Total

Percent 8.7 73.9 8.7 8.7 100.0

Valid Percent 8.7 73.9 8.7 8.7 100.0

Cumulative Percent 8.7 82.6 91.3 100.0

Rapidez del servicio

Valid

Frequency 2 15 4 2 23

0 Muy Satisfecho Satisfecho Neutral Total

Percent 8.7 65.2 17.4 8.7 100.0

Valid Percent 8.7 65.2 17.4 8.7 100.0

Cumulative Percent 8.7 73.9 91.3 100.0

Conocimiento de los recursos

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 13 7 1 23

Percent 8.7 56.5 30.4 4.3 100.0

Valid Percent 8.7 56.5 30.4 4.3 100.0

Cumulative Percent 8.7 65.2 95.7 100.0

Satisfacción general

Valid

0 Muy Satisfecho Satisfecho Neutral Total

Frequency 2 16 3 2 23

Percent 8.7 69.6 13.0 8.7 100.0

Valid Percent 8.7 69.6 13.0 8.7 100.0

Cumulative Percent 8.7 78.3 91.3 100.0

¿Cuánta participación tiene en la actualización de los recursos de la biblioteca?

Valid

0 Frecuantemente En ocasiones No participo Total

Frequency 2 3 7 11 23

Percent 8.7 13.0 30.4 47.8 100.0

Valid Percent 8.7 13.0 30.4 47.8 100.0

Cumulative Percent 8.7 21.7 52.2 100.0

¿Participa realizando recomendaciones de compras o nuevas adquisiciones para las colecciones bibliográficas de la biblioteca?

Valid

0 Frecuantemente En ocasiones No participo Total

Frequency 3 3 10 7 23

Percent 13.0 13.0 43.5 30.4 100.0

Valid Percent 13.0 13.0 43.5 30.4 100.0

Cumulative Percent 13.0 26.1 69.6 100.0

¿Participa realizando donaciones de recursos para las colecciones bibliográficas?

Valid

0 Frecuantemente En ocasiones No participo Total

Frequency 2 2 5 14 23

Percent 8.7 8.7 21.7 60.9 100.0

Valid Percent 8.7 8.7 21.7 60.9 100.0

Cumulative Percent 8.7 17.4 39.1 100.0

¿Participa en evaluaciones de las colecciones bibliográficas de la biblioteca?

Valid

0 Frecuantemente En ocasiones No participo Total

Frequency 2 2 2 17 23

Percent 8.7 8.7 8.7 73.9 100.0

Valid Percent 8.7 8.7 8.7 73.9 100.0

Cumulative Percent 8.7 17.4 26.1 100.0

¿Ha participado en algún Comité de Biblioteca?

Valid

0 Si No 3 Total

Frequency 2 2 4 15 23

Percent 8.7 8.7 17.4 65.2 100.0

Valid Percent 8.7 8.7 17.4 65.2 100.0

Cumulative Percent 8.7 17.4 34.8 100.0

¿Le parece provechoso que los bibliotecarios participen en los comités de currículo de las Facultades para falicitar la integración de los recursos informativos en las transformaciones curriculares?

Valid

0 Si No Total

Frequency 2 19 2 23

Percent 8.7 82.6 8.7 100.0

Valid Percent 8.7 82.6 8.7 100.0

Cumulative Percent 8.7 91.3 100.0

¿Usted promueve el uso de los servicios y recursos de informativos de la Biblioteca en sus cursos?

Valid

0 Frecuentemente En ocasiones Total

Frequency 10 10 3 23

Percent 43.5 43.5 13.0 100.0

Valid Percent 43.5 43.5 13.0 100.0

Cumulative Percent 43.5 87.0 100.0

¿Solicita la colaboración de los bibliotecarios para la integración del desarrollo de destrezas de información en sus cursos?

Valid

0 Frecuentemente En ocasiones No la solicito Total

Frequency 12 3 1 7 23

Percent 52.2 13.0 4.3 30.4 100.0

Valid Percent 52.2 13.0 4.3 30.4 100.0

Cumulative Percent 52.2 65.2 69.6 100.0

¿Está satisfecho con la comunicación entre la biblioteca y los profesores?

Valid

0 Si No Total

Frequency 8 14 1 23

Percent 34.8 60.9 4.3 100.0

Valid Percent 34.8 60.9 4.3 100.0

Cumulative Percent 34.8 95.7 100.0

Explique

Valid

Frequency 20

Percent 87.0

Valid Percent 87.0

Cumulative Percent 87.0

4.3

91.3

4.3

95.7

4.3

100.0

De existir alguna necesidad de material. La bibliotecaria agota todos los recursos por____ Muy buena comunicación Nos suple información sobre materiales disponibles Total

¿Desearía usted una mayor integración de los bibliotecarios en sus cursos?

Valid

0 Si No Total

Frequency 12 7 4 23

Percent 52.2 30.4 17.4 100.0

Valid Percent 52.2 30.4 17.4 100.0

Cumulative Percent 52.2 82.6 100.0

Explique

Valid En los cursos a cargo no contemplo dicha integración Mejorar el seguimiento de las búsquedas de artículos relacionados a cada investigación ofrecer conferencia Total

Frequency 20

Percent 87.0

Valid Percent 87.0

Cumulative Percent 87.0

4.3

91.3

4.3

95.7

1 23

4.3 100.0

100.0

Sugerencias

Valid

0 Es necesrio hacer más trabajo investigativo sobre instituciones que aporten fondos para investigación en agricultura y ciencias ambientales. Hace falta encuadernar una gran parte de la colección de revistas y mantener las colecciones en mejor orden. La coleccion de periodicos es pobre. Hacen falta mas sillas en el area de exposicion de revistas recien recibidas. He escuchados comentarios de que quieren localizar la biblioteca en el area de plat pitod de Ron y/ o tecnologia de alimentos. A estos comentarios no estoy de acuerdo al traslado. Creo que es un error de algunos. Creo que perderemos identidad y su reducci No uso la biblioteca de la EEA porque es muy lejos de mi lugar de trabajo (Lajas). Por lo tanto, no puedo opinar sobre su funcionamiento. Estoy muy satisfecho con la biblioteca del RUM. Yo debo integrarme más Total

Frequency 18

Percent 78.3

Valid Percent 78.3

Cumulative Percent 78.3

4.3

82.6

4.3

87.0

4.3

91.3

4.3

95.7

1 23

4.3 100.0

100.0