14 / WTCE PREVIEW: TASTE OF TRAVEL
Taste of Travel 2021 goes virtual Onboard Hospitality is pleased to be partnering with the World Travel Catering Expo (WTCE) to bring seven topical hospitality sessions to the Taste of Travel Theatre, moderated by our former editor Jo Austin
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his year a digital theatre will host seven sessions offering insights into the future of onboard services and products. Topics range from wellness and diet trends to careers in onboard hospitality, catering concepts and sensory approaches to future menus. Highlights will include...
Where to next? Sustainability trends In this session, visionary sustainability champions debate how the global industry is coming together to support the challenges of environmentallyconscious onboard hospitality, and how global consistency and collaboration can change behaviours, reduce waste and improve the customer experience. The panel will feature: Matt Crane, founder The Aviation Sustainability Forum; Mel Berry, director of inflight customer experience at Iberia; Ariane van Mancius, owner of NowNewNext and Anne De Hauw, founder of INAir Travel Experience.
Food allergies and managing wellness onboard This session will inform airlines how they can manage dietary requirements and allergies onboard in preparation for new laws (including Natasha’s Law, soon to come into force in the UK). Participants
As part of our Get Onboard Now! campaign we are pleased to support WTCE Virtual, putting the joy of hospitality back on the agenda! will also discuss new wellness initiatives offered onboard through attention to healthier nutrition. Virgin Atlantic joins the debate to tell us how the airline is responding to the increasing demand for allergy and special diets. Moderated by Marc Warde, owner and director, Niche Free From Kitchen/ Libero, the panel will feature Audrey Hart, manager of inflight services food, beverage & ancillaries at Virgin Atlantic. She will be joined by food safety expert Caroline Benjamin, director, Food Allergy Aware and Julianne Ponan, owner/director of Creative Nature.
IFSA Foundation board president and partner at The Hayward Partnership, the panel will feature Sinje Wojahn, head of global HR and people management at LSG Group; Michael Pooley, partner at The Hayward Partnership; April Waterston, assistant editor at Onboard Hospitality magazine; Holly Leadbitter, insights lead at Monty’s Bakehouse, and Helen Jones, product development manager, Niche Free-from Kitchen.
A career in onboard hospitality – engaging and inspiring our next generation of leaders
This panel debate, moderated by Julie Baxter, editor of Onboard Hospitality, discusses how to get hospitality back onboard and bring back the joy of travel. It will focus on why hospitality is integral to rebuilding passenger confidence. It will include examples of airline projects doing just that from Simon Soni, director guest experience activation at Westjet, and Genevieve Reis Rosario head of product development & service design at Qatar Airways. Alison Wells, md at Plane Talking Products, will outline the suppliers' role in reviving the joy of travel and Tom Szwed, client partner
How can we attract new talent to our industry? What are the priorities for our future leaders when evaluating a potential employer? What can companies do today to engage and inspire employees? These are just a few of the topics set to be discussed as this session which explores what steps our industry needs to take to rebuild post-COVID. Moderated by Sandra Pineau-Boddison,
Why hospitality is key to rebuilding passenger confidence
onboardhospitality.com
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