The Practice of BNIM
WORKPLACE
Plaza Colonnade
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Blue Valley Support Services Center
REDEFINING YOUR WORKPLACE The conventional office landscape of cubicles and daily commutes has given way to a more collaborative, vibrant, green and distributed workplace. This new type of workplace is driven by fundamental social and economic shifts, including the internet, global competition, consolidation, increased specialization and diversity in the workforce. Today’s buildings, like the people in them, need to do many more things and be much more flexible — accommodating multiple generations at work, various work styles and new work flows. By uniting our client partners with the right team, state of the art tools and proven methodology, we ensure that our clients’ mission and the well-being of their employees are reflected in ways that enhance business performance. The result is a functional, beautiful workplace that embodies the values of the organization, enhances workplace culture and captures employee mindshare. BNIM has developed a practice of great workplace design over nearly four decades. These green and highly productive buildings and interiors are designed to attract and retain the best employees and increase the value of your business. Are you ready to redefine your workplace and empower your organization to thrive?
We look forward to working with you.
Steve McDowell, FAIA, LEED AP President, BNIM To contact one of BNIM’s Workplace leaders in Kansas City, Des Moines, Houston, San Diego or Los Angeles, please refer to the contact information on the back cover.
people. innovation. design.
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VISION -DRIVEN DESIGN Creating a Workplace that Elevates Your Business The workplace has become a complex organism and social network, making it more challenging than ever to design an environment that elevates your business while capturing the hearts and minds of employees. BNIM’s workplace practice is rooted in processes developed to ensure that the workplace becomes a strategic asset — one that is functional, beautiful and sustainable while achieving the vision and goals of the client. BNIM’s vision-driven design process allows us to delve into your business in order to fully understand how the workplace experience can align with your organization’s brand and values. Our integrated design approach is a way of bringing together teams of experts in a variety of fields and applying best practices in technology and methodology to create a holistic and interconnected experience. Vision-driven design is an approach to the design process that integrates knowledge, design and your business. It is driven by a pragmatic, business approach to design of the built environment. We align our clients’ goals, business objectives and values with a well-informed view of how the design of their space can help them perform at their best. Viewing the space as a strategic tool for building the value of an organization requires a deliberate approach to information gathering, analysis, application and planning. Vision-driven design establishes a framework to accomplish this.
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Design Process Diagram13
CREATING A BETTER WORLD THROUGH DESIGN PEOPLE, PROSPERITY AND PLANET: THE TRIPLE BOTTOM LINE BNIM believes that sustainable design solutions establish a balance between social, economical and environmental factors—between people, prosperity and the planet. Within this Triple Bottom Line, the benefits propagate naturally into other areas. For example, a company or community’s commitment to environmental stewardship calls for built environments with strong connections to the outdoors, abundant natural daylight, cleaner air and lessened dependency on electricity and supplied water. In turn, people who interact with these environments are healthier and feel a greater connection to their natural environment. As a result, these companies and communities benefit from a healthier workforce, greater productivity, lower utility costs and a satisfying environment that fosters continued and increased stewardship of human and natural resources.
As a result, these companies and communities benefit from a healthier workforce, greater productivity, lower utility costs and a satisfying environment that fosters continued and increased stewardship. In a marketplace where many claim to be green, BNIM has set the standards and pioneered projects, methods and research that have shaped the direction of today’s sustainable movement. The firm holds the belief that leadership in the architectural profession means establishing what is and what will be possible with sustainable design and ensuring that other practitioners readily have the tools to do the same. BNIM’s leadership helped establish the national American Institute of Architects (AIA) Committee on the Environment (COTE) in 1990. The firm’s early involvement in the U.S. Green Building Council, through committees and demonstration projects, has shaped the USGBC’s LEED rating system and the Living Building concept from 1993 to the present. BNIM’s commitment to sustainability is embedded in all aspects of the firm’s work.
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DOLLARS AND SENSE One way of looking at how smart workplace design improves the bottom line is to consider employee expense and productivity. For benchmarking, consider a salary of $50,000 and an average occupancy of 250 sq. ft. of space per person, which translates into a salary expense of $200 per sq. ft. A 5% increase in productivity will usually pay for a large portion of the rent for each and every person. A design strategy that improves individual and corporate efficiency and effectiveness will lead to dramatic improvements in profitability.
People
Workplace
Technology
Operations
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BUSINESS DRIVERS GUIDE OUR WORKPLACE DESIGN RESPONSE To remain competitive in today’s business environment, Your workplace must respond to your business drivers. 1. OPERATIONAL EFFICIENCY The workplace is an increasingly important tool for building the value of a business. By considering issues such as employee expense and productivity, we can calculate how a healthy and flexible workplace improves the bottom line for both for-profit and non-profit entities. Individual and corporate efficiency are important in times of economic change. The capacity to be efficient, and support innovation despite economic challenges, helps companies thrive amidst uncertainty. 2. PEOPLE A company’s success depends greatly upon its people. An effective workplace enables innovation and action among your current staff and attracts prospective employees. A work environment with the resources employees need to succeed improves your ability to retain talented people and allows them to reach their potential. With rich diversity in worker cultures, genders and generations, different amenities and flexible workplace options are critical to engaging your human capital.
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3. COMPLEXITY With globalization, the meaning of the workplace has changed. Technology has eradicated the boundaries that once kept us isolated and rooted to place. Increasing competition and global reach have changed the tools, resources and makeup of the workplace. The nature of work is constantly challenged to maintain a competitive edge. The days of an individual working alone to create great ideas have passed; the new market requires diverse perspectives, experience and knowledge. The workplace must be fluid and able to change frequently. 4. SOCIAL RESPONSIBILITY It has become more important than ever to make a positive statement to the community and shareholders about the values of your organization. Your workplace speaks volumes about how your organization views the environment, your employees and the bottom line. This statement drives the value of your organization in times when environmental capital is a critical aspect of business performance.
DRIVERS:
Operational Efficiency
RESPONSES: Holistic Design Approach Uses Integrated Design Process Considers Life Cycle Cost Analysis Experiences Return on Investments
People A Place Where People Love to Be
Complexity
Has a Strong Sense of Place Inspires Users Embodies Healthy Principles Enriches Employee Experience
Social Responsibility Flexibility + Collaboration Empowers Mobility Supports Functionality Enhances Social Networking
Sustainable Design Minimizes Energy and Resource Use Reduces Operating Expenses Improves Human Health & Productivity Increases Indoor Environmental Quality
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RESPONSE 1:
HOLISTIC DESIGN APPROACH Buildings are complex, requiring a holistic design approach to achieve success at the many levels required in today’s global economy. Within a high performance design solution, each component is uniquely tied to the optimal performance of all others. Our collaborative process looks comprehensively at program requirements, life-cycle costs and human, environmental and financial capital. This allows us to appropriately apply resources in a way that will offer specific and quantifiable benefits to your bottom line such as increased productivity and reduced energy and maintenance costs.
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Design Response: Collaborative Design Process Integrated Building Systems Right-sized Spaces
Blue Valley Support Services Center
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RESPONSE 2:
A PLACE WHERE PEOPLE LOVE TO BE Workplace design today centers on creating an environment that attracts and motivates the brightest employees to do their best work. To capture and engage the mindshare of today’s employees, spaces should provide personal comfort, fun and amenities. Workplaces must be vibrant places where employees can work, eat, relax and fulfill other lifestyle requirements. Innovative and iconic design elements lend a unique character and a sense of place that employees and other stakeholders can embrace and with which they can identify. Beautiful, functional and vibrant workplaces are an investment in the human capital that boosts business success.
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Design Response: Innovative Fun Expression of Culture Energetic Vibrant Individual Comfort Control
General Services Administration, Federal Supply Service Atrium and Offices
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RESPONSE 3:
FLEXIBILITY + COLLABORATION Social and spatial relationships between people can enhance their performance by encouraging collaboration and the circulation of ideas and knowledge. For the workplace to remain relevant, teamwork and instantaneous sharing of information are essential. Cross-functional project teams and task forces often form at a moment’s notice to solve highly complex business and technical problems. Employees today need alternative spaces for changing work needs. Examples include a variety of open and closed meeting spaces for team work and social interaction. Coffee bars, cafes, recreation areas, outdoor and open gathering spaces provide alternatives to individual traditional workspaces and promote interaction, productivity and creativity. Successful workplaces balance social needs with spaces that support concentrative work with privacy and good acoustics.
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Design Response: Mobile Visual Connections Concentrative Collaborative Alternative Workspaces
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RESPONSE 4:
SUSTAINABLE DESIGN
A healthy workplace is at the core of sustainable design. Most people spend up to 90% of their work day indoors, so the need for a healthy interior environment is imperative. A dual benefit is that the same strategies that promote human health are tied to a reduction in operational costs and increased building efficiency. BNIM designs at all scales – from buildings to entire communities. We believe design excellence is achieved when ensuring Triple Bottom Line performance – social, environmental and economic balance – for our clients and our communities.
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Design Response: Individual Comfort Control Natural Lighting Daylight and Views Healthy Materials Integrated Building Systems
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“We have constant reminders in did the right things for the envir and methods, are continuing to leadership and thought provokin brought to the table, the end re vision and values.�
n this facility that we ronment and, by our programs o do so. As a result of the ng innovation that our designers esult truly reflects our - Karen Lazowski Applebee’s Restaurant Support Center
Case Study: Designing for Client Goals APPLEBEE’S RESTAURANT SUPPORT CENTER LENEXA, KANSAS; LEED SILVER
At the outset of this project, the client provided the acronym “BIG FUN TRIP” as a description of what they wanted to embody in their workplace. These goals — Balance, Innovation, Guestdriven, Fun, Teamwork, Results-driven, Integrity and Passion for service — drove the project’s development. At the heart of their business is a realization that their associates are key to Applebee’s success, so the support center focuses on associate celebration and satisfaction, productivity, healthy environments and innovation.
DRIVER:
People + Complexity RESPONSE:
A Place Where People Love to Be Flexibility + Collaboration
RESULTS: Celebration and recognition spaces Coffee bar and café as alternative workspaces Outdoor courtyard workspaces Large atriums provide space for large and small team gathering Open meeting areas within work environment for teamwork Flexible interior and furniture solutions to accommodate changes
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Case Study: Results of Sustainable Design LEWIS AND CLARK STATE OFFICE BUILDING, MISSOURI DEPARTMENT OF NATURAL RESOURCES JEFFERSON CITY, MISSOURI; LEED PLATINUM
The Lewis and Clark State Office Building has proven the benefits of investing in a green workplace. In 2007, the Missouri Department of Natural Resources (DNR) reported a 7.5% decrease in employee absenteeism over the previous two years. Given that people (salary, benefits, etc.) equate to more than 80% of business costs, this adds up to considerable savings and productivity increases. The office facility was constructed for $140/SF, proving that sustainable design strategies do not have to cost more. The first LEED Platinum state office building in the nation, the facility’s design is 60% more energy efficient than a baseline building, with 2.5% of renewable energy generated by photovoltaic panels on the roof. The building and site also feature aggressive water conservation features, which resulted in saving 405,000 gallons of water in its first 13 months of occupancy.
DRIVER:
Social Responsibility RESPONSE:
Sustainable Design
RESULTS: Natural daylight and views to 40% of the building Increased productivity (7.5% decresase in absenteeism) Enclosed spaces at the building interior opens perimeter to views Operable windows Ability to control airflow at individual workstations Reduced operating expenses Reduced lease rates
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Internal Revenue Services Kansas City Campus
Case Study: Consolidating to Increase Service GENERAL SERVICES ADMINISTRATION, INTERNAL REVENUE SERVICE KANSAS CITY CAMPUS KANSAS CITY, MISSOURI; LEED CERTIFIED
The IRS Service Center Kansas City Campus accommodates all the functions of the IRS previously disposed between eight locations in Kansas City. The high-performance IRS Kansas City Campus is a testament to utilizing technologies that focus on energy efficiency, healthy workplace and stewardship of resources. The facility provides daylight, user controls, outdoor courtyards and views of the surrounding park to its 8,000 employees. Wings within the building can open or close based on mission-critical activities and peak seasonal demands. Since opening in 2006, the IRS Kansas City Campus building is performing approximately 30% better than other office buildings in its region in terms of both energy savings and CO2 emissions, which equates to tremendous savings in electricity costs.
DRIVER:
Operational Efficiency Social Responsibility RESPONSE:
Holistic Design Approach
RESULTS: 80% of workplace has natural light Skylights and light shelves increase and control natural daylight Healthy indoor environment Outdoor workspace 53% savings in annual utility costs Space that can be shut down for seasonal fluctuations Recycling strategies
DESIGNER ROLE: Lead Designer in association with 360.
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Case Study: Promotion of Health and Well-being GENERAL SERVICES ADMINISTRATION, FEDERAL SUPPLY SERVICE ATRIUM AND OFFICES KANSAS CITY, MISSOURI
This skylit atrium and integrated light sculpture represent a dynamic conversion of two bays of a dark 750,000 sq. ft. 1940’s warehouse building into departmental office space for the GSA Kansas City Region. The conference rooms in these offices are now continuously booked by agencies throughout the larger complex wanting to benefit from the natural light and experience that this enhanced space offers. Employees report that working in such an environment is a joy — the light of the Atrium and the projected color of the light sculpture, along with the sustainable strategies of the office space, provide incalculable benefits that enrich their working experience.
DRIVER:
People RESPONSE:
A Place Where People Love to Be
RESULTS: Natural light for adjacent work environment Happier employees Conversion of a dark warehouse space Cultural expression Daylit public space for gathering High demand for conference space by employees
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General Services Administration, Federal Supply Service Atrium and Offices
PROCESS TOOLS INTEGRATED DESIGN BNIM’s design process embraces the concept of integrated design, which is both an organized collaboration between disciplines and an interweaving of interdependent building systems to produce architecture that is environmentally responsible and high performing. THE LAYERS OF DESIGN The Layers of Design demonstrate design considerations that, when layered together, comprise our buildings, campuses and communities. Some of the layers include sustainability, security, community, access, environmental issues and building envelope and landscape, among others.
Responsible design considers each of these layers separately and then, most importantly, comprehensively so that the final solution is in balance for optimal performance, interconnectivity and support of its owner’s mission. SUSTAINABLE DESIGN Our experience in design for buildings and communities is underscored by a strong record of innovation in sustainable design that has resulted in a portfolio of LEED Projects. This is just the beginning, however. We are pushing forward to discover new benchmarks for sustainable design. Our passion for truly sustainable, even restorative, design solutions that go beyond LEED has led us to the “Living Building,” a concept developed at BNIM in the 1990s. BNIM knows that it is possible to use design tools for the purpose of producing a climate-neutral building, and the firm is proactive in achieving this reality. BUILDING INFORMATION MODELING (BIM) BIM is a useful model for design, construction and facility management. The BIM model contains all pertinent information about a facility as an integrated resource. INTUITIVE TO SCIENTIFIC EXPLORATION BNIM utilizes years of research and experience with design strategies and systems to define how a structure should be oriented to embrace daylight yet reject heat, reduce water and energy usage, and inhabit its site with minimal impact. These intuitive decisions intersect the realm of science when each concept is tested by creating models—virtual energy and daylight models, plus physical study models— to generate scientific data that solidifies specific design parameters that will optimize performance. Both the intuitive and the scientific processes are important in designing structures and interiors that are smarter, more efficiently constructed, more adaptable and better for the occupants and the environment.
1. Landscape
2. Building Envelope
3. Lighting
4. Furniture Systems
5. Data/Communications
6. Plumbing
7. Mechanical
8. Structural
9. Sustainability
10. Environmental Systems
13. Movement Systems
14. Circulation
17. Public/Private Realm
18. External Security
11. Shared Spaces
15. Function
19. Site
12. Vehicle Access/Parking
16. Internal Security
20. Community Context
Layers of Design
WORKPLACE SERVICES
WHOLE BUILDING SOLUTIONS TENANT FINISH DESIGN SOLUTIONS STRATEGIC PROGRAMMING REAL ESTATE PROGRAMMING
SPACE PLANNING MATERIAL AND FINISHES SELECTION FURNITURE, FIXTURES & EQUIPMENT SELECTION AND SPECIFICATION (FF&E) COMPUTER-AIDED FACILITY MANAGEMENT (CAFM)
In addtion to the focused services of our Workplace consultancy, BNIM offers comprehensive design services in Architecture, Interior Design, Planning + Urban Design, Landscape Architecture, Sustainable Consulting, Building Information Modeling (BIM) Consulting and Graphic Design and Wayfinding.
WHOLE BUILDING DESIGN SOLUTIONS: A “whole building” design approach looks at the entire building from conception to completion. Depending upon the site and other project specifics, BNIM provides full architectural design for new construction or renovation of the building core and shell, as well as the interiors. TENANT FINISH DESIGN SOLUTIONS: BNIM provides design solutions for clients who will be occupying a tenant space within an existing or new building. We offer full interior architectural design services, from programming through construction administration for tenant interior projects. STRATEGIC PROGRAMMING: A building program serves as the roadmap for every project. We spend time getting to know you in order to translate your mission into your workplace design. Our methods include interviews, surveys and observation to inform how your space will facilitate your best performance — from the way that people relate to each other to how each spatial relationship enhances the way you do business. REAL ESTATE PROGRAMMING: There are numerous things to consider when evaluating real estate options. In addition to confirming area / square footage needs, BNIM will help you compile a comprehensive collection of information to inform your lease or purchase agreements. SPACE PLANNING: Space planning is an important part of all projects. When we understand your company’s business function and work process within departments and teams as well as workflow between groups and critical adjacencies, we are able to translate our findings into functional, efficient floor plans and furniture layouts. MATERIAL AND FINISHES SELECTION: We have extensive knowledge of materials that enhance workplace design — from durable materials and non-toxic materials with sustainable characteristics, to those that aid in acoustics and privacy. FURNITURE, FIXTURES & EQUIPMENT SELECTION AND SPECIFICATION (FF&E): BNIM facilitates a thorough furniture, fixtures and equipment evaluation and selection process, no matter the scope or scale. COMPUTER-AIDED FACILITY MANAGEMENT (CAFM): BNIM can provide you with a CAFM database for your ongoing internal use to manage the important aspects and assets of your facility.
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ARE YOU READY?
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CONTACT US: Kansas City, MO Valerie Frye | 816.783.1604 | vfrye@bnim.com Des Moines, IA Rod Kruse | 515.974.6462 | rkruse@bnim.com Houston, TX Kimberly Hickson | 713.528.4545 | khickson@bnim.com San Diego, CA and Los Angeles, CA Matthew Porreca | 816.529.9812 | mporreca@bnim.com
BNIM people. innovation. design. Kansas City | Houston | Des Moines | San Diego | bnim.com Š 2009 berkebile nelson immenschuh mcdowell Inc.
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