Campus Safety Magazine January/February 2012

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Stop Stalkers Take It Seriously & Train Your Staff to Effectively Respond

ALSO IN THIS ISSUE:

Celebratory Riots

Keep Crowds Under Control With Planning & Mass Notification

Child Sexual Abuse Know the Signs & Offender Behaviors

WWW.CAMPUSSAFETYMAGAZINE.COM JANUARY/FEBRUARY 2012 • VOL. 20 • NO. 1 CSJ_0112front cover.indd 991

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T A B L E O F C O N T E N T S I JA N UA R Y / F E B R UA R Y 2 0 12 I V O L . 2 0 N O. 1

BOBIT BUSINESS MEDIA

3520 Challenger St. Torrance, CA 90503 (310) 533-2400 Publisher & Eastern Sales Manager

PEGGY ONSTAD (949) 305-5541 fax: (949) 305-5549 peggy.onstad@bobit.com Executive Editor

ROBIN HATTERSLEY GRAY (310) 533-2534 fax: (310) 533-2502 robin.gray@bobit.com Assistant Editor

BRITTANY-MARIE SWANSON (310) 533-2588 fax: (310) 533-2502 brittany.swanson@bobit.com Art Director

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RON RENNELLS (310) 533-2593 fax: (310) 533-2514 ron.rennells@bobit.com Sr. Production Manager

SARAH PAREDES (310) 533-2497 fax: (310) 533-2501 sarah.paredes@bobit.com Audience Manager

KATIE FILLINGAME Administrative Assistant

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ABRIL CALDERON 310-533-2413 fax: (310) 533-2502 abril.calderon@bobit.com

18

FEATURES 14 Stopping Stalkers rs

The first steps to combatting this crime include taking it seriously, having an appropriate policy, and training campus personnel and public safety officers on how to effectively respond. By Robin Hattersley Gray

A D V E R T I S I N G C O N TA C T S Western Sales Manager

DYNISE HIEBERT (760) 519-5541 fax: (310) 533-2502 dynise.hiebert@bobit.com HOW TO GET YOUR NEWS TO US

E-mail: campussafetymagazine@bobit.com Mail: 3520 Challenger St., Torrance, CA 90503 fax: (310) 533-2502 FOR SUBSCRIPTION INQUIRIES

18 Controlling Crowds at College Sporting Events

Emergency planning, stadium security and enforcing good spectator conduct through PA and video board announcements, as well as a texting system will help keep your sporting events riot free. By Brittany-Marie Swanson

24 Child Sexual Abuse: It’s More Prevalent Than You Think

Know the signs of abuse and the common behaviors of offenders so you can protect the kids in your organization. By Robin Hattersley Gray

30 Upgrading Access Control on a Budget

The University of the District of Columbia adopts an offline access control system that allows it to leverage its previous technology investments. By Norman Diegnan and Robin Hattersley Gray

32 Campus Safety magazine & the Center for Campus Fire Safety Fire Survey Results

More than half of campus fire protection professionals rate system maintenance and false alarms as two of their top four campus fire protection concerns. By Robin Hattersley Gray

(310) 533-2400 fax: (310) 533-2510 www.campussafetymagazine.com EDITORIAL ADVISORY COUNCIL Shad U. Ahmed Chief of Emergency Medical Services, University of Rhode Island S. Daniel Carter Director of Public Policy, Security On Campus Inc. Michael Dorn Safe Havens Int’l Osborne Frazier NYPD Div. of School Safety Linda Glasson Security Manager/Consultant, Obici Hospital William Lassiter Center for Prevention of School Violence Joseph Moscaritolo Madison Park Vocational HS, Boston K. Gary Somerville Senior Campus Supervisor, Natrona County School District, Casper, Wyo. Philip Mullendore Institute for Campus Safety BOBIT BUSINESS MEDIA Chairman EDWARD J. BOBIT President & CEO TY F. BOBIT Chief Financial Officer RICHARD E. JOHNSON

DEPARTMENTS

Member of

4 From the Editor’s Desk

Got a Big Problem? Baby Steps Can Work Wonders

6 News Watch

Campus Safety Announces 2011 Director of the Year Finalists

26 Ad Index

Winner 2007, Finalist 2006, 2008, 2009

36 Recess COVER PHOTO: ©ISTOCKPHOTO.COM/STEVEMCSWEENY

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FROM THE EDITOR’S DESK

Got a Big Problem? Baby Steps Can Work Wonders Issues like relationship violence, sexual assault and binge drinking can seem overwhelming. Instead of focusing on the enormity of the challenge, focus on the small steps you can take to affect change.

I

t has always been Campus Safety magazine’s goal to foster a community, both in print and online, of campus administrators, executives, security directors, emergency managers, police chiefs, and Robin Hattersley Gray other campus public safety is executive editor of Campus Safety. She can stakeholders who share best be reached at practices on our most troubling robin.gray@bobit.com issues. We might not be able to or (310) 533-2534 address every challenge completely or perfectly, but at least we can attempt to address the aspects of the problem that we can control. For example, with relationship/intimate partner violence, we can’t change the culture of our campus or the community that surrounds our institution overnight. There is very little we can do about the fact that often our society as a whole blames the victims rather than the offenders (or doesn’t believe the victims). Case in point: Chris Brown and Rihanna. This type of cultural insanity is incredibly difficult to overcome. That being said, we can chip away at the problem of relationship violence by taking small, seemingly insignificant steps that, when combined, can do much to affect change not only in our departments, but also in our communities. We as individuals can become informed on the scope of the issue. We can train those we supervise how to spot the signs of abuse and appropriately respond to the report of an assault. We can go even further and encourage our peers in academia and medicine to conduct research and educate students and general staff about these issues. We can also begin to educate children, teens and young adults about healthy relationships. I know in my heart of hearts there is so much we can do. Imagine my frustration, then, when I encounter individuals who seem hell-bent on being part of the problem. They do this by insisting that it’s better to have no program at all than to have

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CampusSafetyMagazine.com

one that doesn’t address the huge, practically insurmountable challenge of culture. With an attitude like this, campuses will never be able to address the problem of relationship/intimate partner violence. They will be too discouraged by the enormity of the task to even try. Sure, we need to understand the role that culture plays in this issue. Of course we must remain humble in knowing we need to do much more research on methods of addressing domestic violence that work. But trying to tackle the huge problem of culture is like trying to drain an ocean to catch a fish. There must be other, smaller yet concrete steps we can take to tackle this challenge, which, in turn will positively affect our culture. With other campus issues, like alcohol abuse, there are plenty of examples where taking small steps can achieve this. Take the University of Rhode Island, which had one of the highest rates of binge drinking in the nineties. Tactics like reducing access to alcohol at events helped to address the issue and eventually rubbed off on the university’s culture. Couldn’t small steps also help in combatting relationship violence, not to mention sexual assault and stalking? There is no question that those of us attempting to address this problem will make some very big mistakes before we find the right solutions. That said, waiting to do something before we find the “perfect” solution that addresses every aspect of it — especially culture — is guaranteed to keep us from finding and implementing any solution. That’s why Campus Safety magazine is making our best effort to directly address the problems of stalking (see pages 14-17), child sexual abuse (see pages 18-19), domestic violence (in a future issue) and sexual assault (in a future issue). The solutions offered aren’t perfect or complete, but they are the baby steps your organization can take to start. With this in mind, I hope this series of articles will embolden you to let us know what steps work and don’t work on your campuses.

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Campus Safety Announces 2011 Director of the Year Finalists Congratulations to all of our top nominees! The winner(s) will be announced in the April/May issue of Campus Safety magazine as well as on www.CampusSafetyMagazine.com. Visit www.CampusSafetyMagazine.com to check out our finalists’ photo galleries.

Guy Bliesner Health & Safety Coordinator Bonneville Joint School District No. 93 Idaho Falls, Idaho NOTABLE ACCOMPLISHMENTS:

• District-wide radio communications plan led to excellent building and district communications, as well as interoperability with first responders and area road maintenance personnel • Implemented an SMS, text- and voice-based mass communications system that has saved the district paper and printing costs • Installed a new access control system that has largely eliminated the need for the rekeying of buildings

David Carpenter Vice President of Security & Chief of Police Baylor Health Care System Dallas NOTABLE ACCOMPLISHMENTS:

• Implemented an enterprise-wide workplace violence program as well as access control and telecommunications center upgrades h d • Improved officer training on active shooter response and excited delirium • Developed a standards document for security technology and equipment used in new construction and renovations

William Corner Director of Campus Safety Calvin College Grand Rapids, Mich. NOTABLE ACCOMPLISHMENTS:

Paul Callahan Assistant Vice President of Campus Safety Chief of Police University of Akron Akron, Ohio NOTABLE ACCOMPLISHMENTS:

• Developed the “Away From Home” program where officers would check on student residences while students were on winter break, resulting in an 80% drop in reported burglaries • Had four officers perform targeted patrols with Akron police of the neighborhoods near campus where many students live, resulting in numerous felony warrant arrests and weapons confiscations

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• Transitioned the school’s campus safety department from unarmed to armed • Organized the Grand Rapids Area Campus Safety Group, which is comprised of all the area’s campus safety and hospital security departments • Implemented a new mass notification system, as well as a computerized reporting system and computer aided dispatch system

John A. DiNovo Director of Public Safety Saratoga Hospital Saratoga Springs, N.Y. NOTABLE ACCOMPLISHMENTS:

• Transformed the security group that formerly reported to engineering into a 20-member, full-service public safety department that reports to the vice president of operations and facilities • Expanded and upgraded his hospital’s video surveillance, call box, panic alarm, photo ID and access control systems

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NEWS WATCH

Louis Dixel Director of Safety/Emergency Preparedness A.G. Holley State Hospital Lantana, Fla.

Steven Laudenschlager

NOTABLE ACCOMPLISHMENTS:

NOTABLE ACCOMPLISHMENTS:

• Wrote and implemented 10 new policies involving hazard communication, waste management, incident command, fire evacuation drills and more • Revamped or wrote emergency management plans involving fire, hurricanes, bombs, terrorism, hazardous materials, continuity of operations, tornados and more

Richard B. Gregory Chief of Police Lone Star College Systems (LSCS) Houston NOTABLE ACCOMPLISHMENTS:

• Implemented a systems-wide dispatch center and added security cameras on many of the campuses • Built a new facility with more than 1.5 million square feet of space • While the surrounding areas have experienced significant increases in crime, LSCS campuses have experienced dramatic decreases

Director of Safety & Security St. Joseph Hospital Kokomo, Ind.

• Developed crisis prevention and intervention training for all security personnel so they could de-escalate incidents • Achieved cost savings by certifying security officers as instructors in defensive tactics, handcuffing and baton training • Hosts annual active shooter/bomb threat exercises with local law enforcement, fire and emergency management

Robert Lenahan Chief of Police Stony Brook University Stony Brook, N.Y. NOTABLE ACCOMPLISHMENTS:

Craig M. Jaccuzzo Chief of Police Nicholls State University Thibodaux, La. NOTABLE ACCOMPLISHMENTS:

• Completely overhauled the campus police department, including building a new facility, new communications system and uniform patrol fleet with standardized equipment • Efforts led to his department being awarded the most grant money ever in the history of his agency • Authored legislation (that is now law) requiring all sex offenders to register with campus police when they become students, volunteers or employees

• Achieved a 64% reduction in reportable graffiti incidents from 2010 to 2011 via crime prevention presentations and investigations • Revamped the special event planning and operations for all large venues that host athletic d global l b l poevents, concerts and nationall and litical figures • Department achieved the New York State Division of Criminal Justice Services accreditation in December 2010

Eric S. Plummer Chief of Police Southern Arkansas University Magnolia, Ark. NOTABLE ACCOMPLISHMENTS:

• University experienced 61% decrease in the number of burglaries on campus as a result of initiatives such as “Adopt a Cop” • His department conducted 12 crime awareness programs, six workplace violence awareness programs, eight theft prevention courses, four emergency management training programs, as well as sexual assault awareness sessions for incoming freshmen • Saved the university $15,000 by using refurbished computer monitors, foot patrols and implementing other strategies

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Shawn Reilly Chief of Police/Director of Security Greenville Hospital System Greenville, S.C.

Gerald Eugene Summers Director of Safety & Security Evansville Vanderburgh School Corp. Evansville, Ind.

NOTABLE ACCOMPLISHMENTS:

• Created his hospital’s in-house police department, and in 2011, swore in the first six police officers for the agency. This move saves the medical facility $70,000 per year • Created “Department Watch,” which is a neighborhood watchtype program tailored for the Greenville Hospital System. The initiative is directly responsible for 30% reductions in crime in those departments that are actively participating. • He is an active board member for the Southeastern Safety and Security Healthcare Council

NOTABLE ACCOMPLISHMENTS:

• Positive relationships with city and county officers, first responders and central dispatch resulted in his being assigned 800 MHz police, fire and ambulance radios and a central dispatch call number • Updated procedures for drills and trained staff on emergency procedures • Rewrote emergency plans for teachers, administrators, custodians and bus drivers

Kenneth Snyder Assistant Dean of Community Standards and Director of Campus Safety Albion College Albion, Mich. NOTABLE ACCOMPLISHMENTS:

• Trained campus personnel on the impact of the Department of Education’s Title IX “Dear Colleague” letter on school’s policies and protocols • Implemented an emergency notification involving SMS, text, E-mail, outdoor warning and voice alerting systems • Provided training for students and staff on safety, sexual assault, active shooters and self defense

EMU Police Chief Found Dead Of Apparent Suicide YPSILANTI, Mich. — Eastern Michigan University (EMU) Police Chief Greg O’Dell was found dead of an apparent suicide on Dec. 23. A memorial service was held Dec. 28. A family member found a note from O’Dell at his home and contacted police, the Detroit Free Press reports. Officers located O’Dell’s car using OnStar. O’Dell was found with what appeared to be a self-inflicted gunshot wound. O’Dell had recently returned to EMU after serving as the police chief for the University of Michigan.

Ralph Webb Captain Los Angeles County Sheriff’s Department (LASD) Los Angeles Community College District NOTABLE ACCOMPLISHMENTS:

• Worked with more than 16 agencies to facilitate three major training exercises to prepare the Los Angeles area for a swarm attack • As the number of officer vacancies rose and with no funding to fill these positions, Webb and members of his staff worked one day per week in on-campus deputy positions d a crime analyst position, which led to the • Created implementation of an award-winning crime mapping program

Upcoming Events MARCH 9-12

FEB. 16-18

AASA/American Association of School Administrators Conference Houston, Texas www.aasa.org ••• FEB. 21-25

NASP/National Association of School Psychologists Annual Conference Philadelphia www.nasponline.org ••• MARCH 5-6

9th Annual Campus Fire Safety, Security & Risk Management Conference Columbus, Ohio www.campusfiresafety.com

ACE/American Council on Education Conference Los Angeles www.acenet.edu ••• MARCH 26-28

7th Annual Conference on Crimes Against Women 2012 Conference Dallas www.ConferenceCAW.org ••• MARCH 27-30

ISC Las Vegas Las Vegas www.iscwest.com

JANUARY/FEBRUARY 2012

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NEWS WATCH

STUDY:

NEW FBI RAPE DEFINITION TO INCLUDE MALES AS VICTIMS WASHINGTON — The FBI is changing the definition of rape to include sexual assaults on males. Under the current definition, rape is the “carnal knowledge of a female forcibly and against her will.” With the new provision, rape will be considered as any kind of unwanted penetration of another person, regardless of gender. The current definition means that many of the sex crimes allegedly performed by Penn State assistant football coach Jerry Sandusky would not be counted in the FBI’s Uniform Crime Report. The new definition will ensure that rape will be more accurately reported nationwide, the U.S. Department of Justice reports. The change will also acknowledge that rape with an object can be as traumatic as penile/vaginal rape, and includes instances in which the victim is unable to consent due to temporary or permanent mental or physical incapacity. Because the new definition is more inclusive, reported crimes of rape are likely to increase, according to the Department of Justice. To read additional commentary from the director of the Office on Violence Against Women, visit www.CampusSafetyMagazine.com/RapeDefinition2012.

40% of Police Officers Have Sleep Disorders A survey of U.S. and Canadian police officers reveals that 40% of respondents suffer from a sleep disorder that may cause health issues, affect job performance or create safety issues. The most common officer sleep disorders reported were insomnia or obstructed sleep apnia, according to the survey published in the Journal of the American Medical Association. Of the 4,957 participants, 40.4% experiance at least one sleep disorder, most of which had not been diagnosed previously. Also, 33.6% screened positive for obstructive sleep apnea, 6.5% for moderate to severe insomnia, and 5.4% for shift work disorder (14.5% of those who worked the night shift). Of the participants who completed the sleepiness scale, 28.5% reported excessive sleepiness. Also, 26.1% reported falling asleep while driving at least once a month.

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University Fires Police Officer for Selling Sex Toys at Work

Hospital Faces $50K Fine in Infant Abduction SANTA BARBARA, Calif. — Santa Barbara Cottage Hospital is facing a $50,000 fine for an infant kidnapping incident recently reviewed by the California Department of Public Health. Leanna Patricia Arzate posed as a nurse and took the infant from its mother’s room, NOOZHAWK reports. She was arrested, and the child was returned to his parents several hours after being abducted. After the incident, Cottage Hospital was one of 14 facilities fined for noncompliance with licensing requirements. The hospital has since implemented security measures such as mandatory badges for everyone who enters the hospital.

RALEIGH, N.C. — A judge has upheld the decision of North Carolina Central University officials to fire a campus police officer who sold sex toys out of his patrol car while on duty. Lt. Michael Shaw lost his job last August after it was discovered that he sold sex toys to the officers he supervised, The Bellingham Herald reports. Shaw had also been reprimanded in the past for causing an automobile accident on campus, conducting an illegal search, failing to contact the campus counseling service after a student attempted suicide and failing to receive firearm certification. Shaw’s supervisors learned he was selling the sex toys after he E-mailed officers about a product called “Magic Power Coffee” that was supposed to “improve overall sexual experience.”

RECEIVE BREAKING NEWS WHEN IT HAPPENS! Sign up for Campus Safety’s free eNewsletters • Timely updates on university, school and hospital security issues • Research and trends pertaining to all facets of campus protection • Current and archived CS articles and features • Industry event listings and contacts

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cover story

intimate partner violence

STOPPING STALKERS The first steps to combatting this crime include taking it seriously, having an appropriate policy, and training campus personnel and public safety officers on how to effectively respond.

T

By Robin Hattersley Gray

By Robin Hattersley Gray

wenty-four people per minute are victims of rape, physical violence or stalking by an intimate partner in the United States, and a significant portion of these individuals attend, are employed by or are patients of universities, K-12 districts and hospitals. It is for this reason that Campus Safety magazine has developed a series of articles that aims to provide greater awareness and information on these troublesome, yet underreported crimes. The first installment, which follows, is on stalking. Upcoming issues of Campus Safety will cover relationship/intimate partner violence (traditionally called domestic violence) and sexual assault. Readers should keep in mind that these crimes often intersect (see diagrams on page 17). A teen or young adult romantic relationship or a mar-

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riage/domestic partnership with a history of violence could escalate to one that includes stalking, sexual assault or both. Sexual assault, particularly among intimate partners or acquaintances, may have elements of stalking in it.

STALKERS USE MANY METHODS Probably the least discussed or understood of these topics is stalking, and the definition of it varies from state to state and campus to campus. The most common ways offenders stalk is by unwanted phone calls, voicemails, text messages, spying, sending unwanted gifts, letters and E-mails and showing up uninvited to the victim’s location or waiting for him or her at a particular location. Eighteen- to 24-year-olds have the highest rate of stalking victimization, says Michelle Garcia, director for the National Center for Victims of Crime’s Stalking Resource Center. “The rates

JANUARY/FEBRUARY 2012

of stalking on college campuses are higher than in the general population; similar to the rates of sexual assault.” The motivations as to why stalkers stalk vary. In a relationship with a history of domestic violence, the offender might use stalking to regain or maintain the relationship and control of the victim. With sexual assault cases, stalking might take place before and/ or after the incident. It also happens with unrequited affection or romantic rejection. “The stalker thinks if they try hard enough, the other person will come back to them despite the person telling them they don’t want anything to do with them,” claims Garcia. A student might even stalk a teacher or faculty member because of a bad grade or a crush.

IS THE BEHAVIOR IMMATURITY OR STALKING? Unfortunately, the level of emotional www.campussafetymagazine.com

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maturity in adolescents and young adults can make the issue quite murky. “There is this notion of developmentally appropriate pursuit behavior,” says Garcia. “There is some research that has looked at behaviors that are really typical of adolescents, such as having crushes on teachers, idolizing an actor or musician or someone in the public eye and having that person’s poster on their wall. “It’s common [adolescent behavior] to happen to be at [the target of their affection’s] locker when they get out of class or going by a person’s house to see if they are home or calling them repeatedly and hanging up or asking their friends for information about them or looking at their Facebook page repeatedly. All of this is typical adolescent developmentally appropriate affection-seeking behavior, and rarely does the target experience fear in response to these behaviors.”

EVALUATE SITUATIONS IN CONTEXT It can also look like stalking if not put in the proper context. It is important

to view the behavior from the victim’s perspective. Behaviors that seem benign to an outsider might be terrifying to a victim. “One thing to look at is has the victim or target attempted to set a boundary that this person continues to ignore?” Garcia explains. “Has the person been told by the target, a friend, police officer, HR, RA, etc. that the stalking behavior is not OK?” Generally, a verbal and/or written warning can be issued to the offender. Another option is an order of protection. That said, Garcia warns, “With stalkers, we know there is a really high recidivism rate. Over 60% will reengage in the stalking behavior after an intervention and after they have been arrested or served with an order of protection.” Identifying stalking, however, can be challenging, particularly for victims who often minimize the problem. “If you think about any of those behaviors that are typical of stalking cases — the phone calls, showing up to places, the texts, the E-mails — many

STALKING STATS ONE

TWO

THREE

6 million women and men in the United States are victims of stalking each year (2)

1 in 6 women and 1 in 19 men have experienced stalking victimization during their lifetime in which they felt very fearful or believed that they or someone close to them would be harmed or killed (2)

More than half of female victims and more than one-third of male victims of stalking say they were stalked before the age of 25; about 1 in 5 female victims and 1 in 14 male victims experience stalking between the ages of 11 and 17 (2)

FIVE

SIX

Two-thirds (66%) of female victims have been stalked by a current or former intimate partner; men are primarily stalked by an intimate partner or an acquaintance, 41% and 40% respectively (2)

Repeatedly receiving unwanted telephone calls, voice or text messages is the most commonly experienced stalking tactic for both female and male victims of stalking (79% for women and 76% for men) (2)

SEVEN

EIGHT

NINE

10% of victims report being monitored with global positioning systems (GPS), and 8% report being monitored through video or digital cameras, or listening devices (1)

Stalking victims who are raped most often identify the stalker as a former intimate partner (21%) or a friend, roommate or neighbor (16%)(1)

Males are as likely to report being stalked by a male as a female offender. 43% of male stalking victims state that the offender was female, while 41% of male victims state that the offender was another male. (2)

FOUR

76% of intimate partner femicide victims have been stalked by their intimate partner (3)

(1)U.S.

Bureau of Justice Statistics 2009/2)Centers for Disease Control and Prevention/(3)Stalking and Intimate Partner Femicide

WHAT IS STALKING?

According to Michelle Garcia, who is the director of the Nation Center for Victims of Crime Stalking Resource Center, there is no one legal definition of this activity. Her organization uses the working definition: “A pattern of behavior directed at a specific person that would cause a reasonable person to feel fear.” The Stalking Resource Center recommends that a campus policy on stalking list behaviors that include but are not limited to: • Non-consensual communication, including in-person communication, telephone calls, voice messages, text messages, E-mail messages, social networking site postings, instant messages, postings of pictures or information on Web sites, written letters, gifts or other communications that are undesired and/or place another person in fear • Following, pursuing, waiting or showing up uninvited at a workplace, place of residence, classroom or other locations frequented by a victim • Surveillance and other types of observation, whether by physical proximity or electronic means • Trespassing • Vandalism • Non-consensual touching • Direct physical and/or verbal threats against a victim or a victim’s loved ones • Gathering of information about a victim from family, friends, co-workers and/or classmates • Manipulative and controlling behaviors such as threats to harm oneself or threats to harm someone close to the victim • Defamation or slander against the victim

ESSENTIAL ELEMENTS OF A CAMPUS STALKING POLICY

• Purpose statement • A clear definition of stalking • A list of stalking behaviors (including the use of technology to stalk) • A clear explanation of reporting procedures for victims of stalking • A referral to advocacy or legal services • Possible safety accommodations and resources for victims • Discussion of due process Source: Nation Center for Victims of Crime Stalking Resource Center Model Campus Policy (www.ncvc. org/src)

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cover story

intimate partner violence

Michelle Garcia is the director of the National Center for Victims of Crime’s Stalking Resource Center.

of those behaviors in and of themselves are not criminal behaviors,” says Garcia. Victims, law enforcement and campus personnel must be able to recognize the pattern and course of conduct that would indicate the behavior is actually stalking.

CLEAR POLICIES, TRAINING CAN HELP

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One way a campus can help victims, administrators and public safety officials identify stalking is to have a clear and well-publicized policy that defines stalking and explains that it is not acceptable. Campuses must also encourage the reporting of incidents. “Victims will come forward and report if they feel that they can do so safely, that they will be believed and that there will be a good and effective response,” Garcia says. “Campuses need to evaluate whether they are able to provide that. Do they have systems in place for victims to report? Is it clear where victims can report?” Training of campus staff so they appropriately respond to a report is also critical. University, school and hospital

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“National research from 2009 shows that a quarter of stalking victims report that some sort of technology was used, but I think those numbers are huge underestimates,” says Michelle Garcia, director for the National Center for Victims of Crime’s Stalking Resource Center. “When you look at the national study, it couldn’t ask about every form of technology. It didn’t ask about text messaging, gi g which is a very common technology used to stalk. “Also, for victims to say that technology was used against them they had to be aware of it. So many of these technologies can be used against victims without their knowledge. I can put a GPS tracker on someone’s car and see everywhere they go, and they will have no idea.” Spyware can also be installed on a computer or phone. It is for these reasons that Garcia urges campuses to increase awareness as to how offenders are misusing technology and educate their communities how to engage with that technology more safely. That means encouraging students, faculty, staff and patients to: • Protect their phones and computers against spyware • Use passwords • Keep their cell phones with them at all times • Notice if something strange is happening on their phone (the battery is draining too quickly) • Not provide detailed information on social networking sites • Follow guidelines on privacy and database management Additionally, campuses can work with their IT departments to provide documentation of cyber stalking behavior.

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Overlap of Lifetime Intimate Partner Rape, Stalking and Physical Victimization G F E D C

A

B I

J

H

Female Victims A Physical violence only B Stalking only C Rape & physical violence D Rape & stalking E Physical violence & stalking F Rape, physical violence & stalking G Rape only

57% 3% 9% * 14% 12% 4%

Male Victims H Physical violence only I Physical violence & stalking J Other combinations

92% 6% *

Source: Centers for Disease Control and Prevention

personnel should take stalking seriously, and the response by staff must be consistent by all campus staff and public safety department officers. “The first person the victim reports to, that person’s response can dramatically shape the trajectory the victim goes on,” Garcia claims. “If [the person receiving the report] is knowledgeable, sympathetic, responsive, appropriate and helpful, then the victim is more likely to continue engaging in the criminal justice system or school judicial system or whatever system is in place.”

LIP SERVICE CAN BACKFIRE Garcia believes the biggest mistake any campus can make with regard to stalking is not taking it seriously. “We’ve found that most campuses that have a stalking policy tack the word ‘stalking’ onto an existing sexual assault or dating violence or anti-harassment policy but then never address stalking or any of its realities.” For campuses that don’t have policies on stalking, the National Center for Victims of Crime Model Campus Stalking Policy can be downloaded for free at www.CampusSafetyMagazine.com/ModelStalkingPolicy (also see sidebar on page 15).

Learn More About Stalking at the Conference on Crimes Against Women Campus public safety professionals are encouraged to attend the 7th Annual Conference on Crimes Against Women, which will take place in Dallas, March 26-28. The event will bring together all those who may respond to crimes of female victimization and arm them with the most effective, relevant and up-to-date training available to battle this worldwide epidemic. Topics covered will be particularly pertinent to university, school and hospital law enforcement and security personnel. The subjects will include stalking, domestic violence, sexual assault, interrogation techniques, how sexual predators find their victims, “sextortion,” how investigators and prosecutors can recover mobile device data, testifying in domestic violence cases and how technology is used by stalkers. For more information www.conferencecaw.org. For additional coverage of this and other healthcare and educational safety and security topics, visit

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feature

celebratory riots

Illustration: Ron Rennells

Controlling Crowds at College Sporting Events Emergency planning, stadium security, and enforcing good spectator conduct through PA and video board announcements as well as a texting system will help keep your sporting events riot free. By Brittany-Marie Swanson

T

he underdog wins the big game, and the crowd’s emotions are running high. If the spectators rush onto the court, creating a serious safety hazard for themselves and your sports teams, will your security personnel take the appropriate actions? What could you have done to prevent this? According to two sports management officials who spoke with CS, a combination of alcohol enforcement, emergency planning, communication with your spectators and preventive security measures will help your sporting events run smoothly. 18

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PREVENTION IS THE BEST POLICY “If the people are storming the court, it’s already done,” says Lou Marciani, director of the National Center for Spectator Sports Safety and Security (NCS4) at the University of Southern Mississippi. Marciani urges security administrators to concentrate on deterring riots by assessing risks, implementing strong incident action plans, coordinating with outside agencies like local law enforcement and closely monitoring social media for signs of a riot. Also, “it’s important to continuously nurture and enforce good fan behav-

JANUARY/FEBRUARY 2012

ior,” he says. At the University of Southern Mississippi, this is accomplished through video board messages, PA announcements and a texting system that allows spectators to text the command center with information about disruptions and inappropriate behavior in the stadium.

EMOTIONS RUN HIGH Marciani says that championships and big rivalry games have a higher potential for rioting. “Celebratory rioting is an emotional overture for excitement about someone in their university succeeding in www.campussafetymagazine.com

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feature

celebratory riots

Southeastern Conference Fines The Southeastern Conference deters fans from accessing the competition area during games by implementing a fine structure. • First Offense: $1,000 • Second Offense: Up to $25,000. “Now, the commissioner, depending on the severity of [the violation], can say ‘okay, just fine him $15,000,’” says Craig Mattox, assistant commissioner for the conference. • Third Offense: $50,000. “We actually just recently had to fine an institution $50,000 for the second time within a year,” Mattox says.

something,” he explains. “They’re going to go on the court, they’re going to go on the field, they’re going to take down a goal post because they’re emotional and excited about their allegiance to that particular team or university.” To prevent such activities, Marciani says, it is important to plan ahead for emotionally-charged games by taking a serious look at emergency plans and alerting partners such as local and state police that they may be needed. The Southeastern Conference, which is made up of 14 teams, has never had fans storm the field in 20 years of championship games, according to assistant commissioner Craig Mattox. Mattox attributes this to the conference’s preventive security measures. “We have plans in place to increase security if need be,” he says. “We may send out more security personnel five minutes before the game ends to stand around the fans of a team just to … hopefully discourage people from coming on the field.” “We also make numerous PA announcements throughout the event to warn fans not to enter the playing area.”

ELIMINATE ALCOHOL “From what I’ve observed, most [rioting] incidents seem to be centered on alcohol in some way,” Marciani claims. “So inside our venues themselves, there is no alcohol [for sale].” The Southeastern Conference similarly bans alcohol consumption in the stadiums. “The Southeastern Conference doesn’t sell alcohol at any of our events, at conferences or institutionally,” says Mattox. “But in private areas, suites and club lounges and things like that we sell alcohol. But they can’t bring it into the stands.” Security outside the stadium or sports venue should be able to weed out fans who have been drinking elsewhere and are too intoxicated to sit in the stands. Tailgating parties are where most of the drinking occurs, according to Marciani. “If someone is drunk, obviously we don’t let them come into the venue,” he explains. Despite these restrictions, Mattox notes that, inevitably, some fans will end up in the sports venue intoxicated. Security measures such as a texting system can act as a second line of defense against inappropriate spectator conduct associated with drinking. www.campussafetymagazine.com/freeinfo/11137 20

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Training, Drills Are Key for Sporting Event Security THE UNIVERSITY OF SOUTHERN MISSISSIPPI

holds a minimum of two table top exercises a year to prepare for athletic events. The exercises involve campus police, emergency management, fire/ hazmat, event managers and the supervisors of the security. “We train them, and we work with them constantly to give them an updated skill set,” NCS4 Director Lou Marciani says. The university also regularly performs evacuation exercises. Additionally, through NCS4, Marciani and his staff provide event management training to other universities and venue employees, security administrators and other relevant personnel. NCS4’s third annual Conference and Exhibition will be held in New Orleans July 31 – Aug. 2. (For more information, visit www.ncs4.com.) NCS4 training covers risk management, addressing the media and FEMA training courses, in addition to other topics. The Southeastern Conference participates in this training, says Craig Mattox, the conference’s assistant commissioner. Mattox and his team also brought Marciani in to speak to the entire conference staff. “It was really hands on,” Mattox says of the training. “They got the staff involved, and we broke out into little groups and they would give us different situations to address.”

means — such as video boards and PA announcements— can make sporting events safer, Marciani says. A similar system is in place at the Georgia Dome in Atlanta, according to Mattox. “At the Georgia Dome, [the texting system] is called ‘Fan Assist,’” explains Mattox. “If there’s any issue— there’s been a spill, or there’s a disorderly fan who is causing issues— then a fan can

text the number that is posted around the Georgia Dome.” “They text a message, and include what section and row they’re in, and it goes to what they call ‘Georgia Dome Control’ and then they send security out to handle it,” he concludes.

FINES CAN PREVENT RIOTS “Some leagues have financial penalties” to deter fans from rushing onto

R p y p

‘THE ROLE OF THE FAN HAS CHANGED’ Three years ago, the University of Southern Mississippi implemented a texting system allowing sports spectators to alert the campus command center to disruptive or unlawful behavior. The phone number, says Marciani, is printed on stadium signage and on materials in season ticket packages, screened on the video board throughout a sporting event and announced regularly over the stadium’s PA system. “So if there’s a person that’s drunk next to me, or cussing at my kids or I see a suspicious package, anything like that, we encourage fans to text the command center,” Marciani explains. “The role of the fan has changed.” Maintaining good communication with spectators through a variety of

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celebratory riots

Maintaining good communication with spectators through a variety of means – such as video boards and PA announcements – can make sporting events safer. the court or playing field, Marciani says. “If one school is playing another in a conference, and the school rushes onto the court, there is a penalty for them doing that. So that’s another way of asking you to support the conference’s philosophy of no celebratory rioting on the court.” The Southeastern Conference uses such penalties, according to Mattox. Mattox says that due to crowd misconduct at Southeastern Conference basketball games, conference officials implemented a fine structure. This approach has dramatically reduced disruptive behavior, he claims.

VENUE SECURITY CONDUCTS SEARCHES The University of Southern Mississippi outsources its game security to a security firm. Personnel from that firm perform bag searches as fans enter the stadium to prevent weapons and alcohol from being taken inside. “There’s always police behind the security, ready to back them up [in case of an incident],” says Marciani. “At most universities, [bag searches] are performed by an in-house trained group or outsourced group, such as a security firm.” The universities that are part of the Southeastern Conference all contract with different security firms, but the conference works closely with them,

Mattox says. Metal detectors are another way of screening fans before they enter a stadium.

IT HELPS TO PLAN AHEAD Prior to a sporting event, the Southeastern Conference holds a pre-event meeting and a security meeting to prepare. “At our security meeting we meet with the venue security, and then we meet with local law enforcement and sometimes state law enforcement,” Mattox explains. “We address police escorts for the coaches, vans and things like that for the teams.” Conference games are monitored by venue security and police; in addition, the conference has an event coordinator onsite who is “basically our direct contact with the venue regarding the event,” Mattox explains.

COLLABORATION IS KEY Marciani says that collaboration between the university, campus police; local, regional and (if needed) state-wide law enforcement, should start during the planning stages of an incident action plan. How the groups will interact with one another in the case of a riot should be put into operational plans. “You should have the resources built into your plan to handle such issues [as rioting],” Marciani continues. “For instance, in basketball, you can sur-

Review Successes, Failures IN ADDITION TO REGULAR AND NCS4 TRAINING, Craig Mattox and other Southeastern

Conference personnel, as well as sports management directors from participating universities and campus security officials, hold an annual summer meeting. The meeting, Mattox explains, is intended to address what worked and what didn’t work during the previous year’s sporting events. “It’s a great meeting just for everybody to get together and exchange ideas and common practices on their campuses that everyone can benefit from,” he says. Mattox keeps records of incidents to discuss at the meeting. During the meeting, he adds, attendees discuss the “parameters we have in place for fan seating and student seating” as well as other measures meant to prevent possible incidents.

round the basketball court with security. In football, you can have police on horses. There’s ways of preventing fans from coming onto the field.” Marciani also believes that monitoring social media sites like Twitter can let security officials know in advance if fans are planning to storm the field. University public safety, administrators, as well as local and regional law enforcement should also receive training on preventing and responding to celebratory riots (see sidebar on page 23).

WHEN PREVENTION DOESN’T WORK Despite extensive planning, training and security measures, sometimes celebratory riots still occur. What should you do then? “Logically speaking, the first thing you should do is protect your people,” Marciani says. “Get the players and coaches off the court as quickly as possible.” The next step, Marciani continues, is to “begin to control the effort of the riot in the sense of showing force.” Police and security officers should span the group of potential rioters in an effort to remove them from the court. If a riot occurs during a Southeastern Conference game, “we have a designated place in the facility where these groups of people [venue security, conference personnel and law enforcement] will meet and assess the situation and determine if we need to suspend play or send the teams to the locker room or offsite,” Mattox says. Mattox adds that it is more likely for fans to rush the court during basketball games, as the playing area is easier to access than in a football stadium. For this reason, extra precautions should be taken. “If [a riot] does happen to you, act immediately to control it,” Marciani says. “That way, you can mitigate the risk of injuries and deaths.” For additional coverage of this and other healthcare and educational safety and security topics, visit

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feature

child psychology

CHILD SEXUAL ABUSE: IT’S MORE PREVALENT THAN YOU THINK

Illustration: Ron Rennells

Know the signs of abuse and the common behaviors of offenders so you can protect the children in your organization. By Robin Hattersley Gray RESEARCH INDICATES crimes involving the sexual abuse of minors are greatly underreported, and many organizations that serve youth aren’t doing a very good job of addressing, let alone preventing, them. So how can your campus keep its youth safe? To find out, Campus Safety spoke with Cordelia Anderson who operates her own prevention consultation business and is the immediate past president of the National Coalition to Prevent Child Sexual Abuse and Exploitation.

CS: What are the signs of child sexual abuse? Anderson: There are often no visible signs, unless or until there is some

type of bodily injury: a sexually transmitted disease or, with girls, a pregn nancy. But very often there are no physical symptoms. We encourage people to watch for too much attention [toward a child] fr from an adult in a position of authority or caring adult: expensive gifts, a alone time, physical/emotional boundary issues. We also may see in children sexually reactive behavior. They are sudd denly saying or doing things that don’t fit. They have been exposed to o taught something, and they are reacting. Sometimes there are shifts in or their emotional state where they are more angry, depressed, anxious or fearful. They may go from really enjoying someone’s company to really not wanting to be left alone with them. ••• CS: You say that the term “sexual predator” gets in the way of victims being able to recognize that what is happening to them is abuse. Please explain this. Anderson: [The offender] is someone you know and trust, so very often they are show-

ing [the child] what a child needs and deserves: attention, affection, making them feel very special, making it seem as though [the offender] cares about them and loves them. It often includes touch that begins perfectly appropriately and changes to something that begins to violate boundaries and then is sexually exploitive. It may also include sexualized discussions that have nothing to do with education. It 24

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Child Sexual Assault Victims Statistics • 1 in 4 girls and 1 in 6 boys under the age of 18 are victims of sexual abuse.(2) (Note: The accuracy of these numbers is hotly debated. Most sexual assaults on children are never reported, especially if the offender is a family member or acquaintance). • The median age for reporting abuse is 9(2) • 20% of victims are under age eight(2) • Children tell of their abuse an average of nine times before someone believes them(3) • Only 1 in 3 victims will tell anyone about the abuse(4) • Juveniles (youth ages 17 and younger) make up 12% of all crime victims known to police, including 71% of all sex crime victims(5) • Youth who are emotionally insecure, needy and unsupported may be more vulnerable to the attentions of offenders(7)

Who Are Child Sexual Assault Perpetrators? • 90% are male(1) • Approximately a third (29-41%) are juveniles. Among adult perpetrators, young adults who are under the age of 30 are overrepresented.(1) • Half of offenders are acquaintances, and family members constitute a quarter to a third of offenders(1) • Strangers make up the smallest group of offenders (from 7% to 25%(1) • Perpetrators are often drawn to settings where they can gain easy access to children, such as sports leagues, clubs and schools(2) • Child abusers have an average of 76 victims whereas a rapist has an average of seven victims.(6) • An average serial child molester may have as many as 400 victims in his lifetime.(8) (1)Crimes

Against Children Research Center (2)Darkness to Light (3)U.S. Conference of Catholic Bishops (4)National Center for Missing & Exploited Children (5)U.S. Department of Justice (6)The Abel and Harlow Child Molestation Prevention Study (7)Child Sexual Abuse: New Theory & Research (Finkelhor D.) (8)Child Sexual Abuse Prevention: What Offenders Tell Us www.campussafetymagazine.com

1/12/12 2:46 PM


can include showing a child pornography in order to make them think that some of the things [the offender] wants them to do are OK or to arouse them. It could include getting the child to take photos of themselves, which can later be used for blackmail or silencing them. It can include alcohol or other drugs, including over-the-counter medication that makes a child less resistant. It then often moves to threats or blaming the victim. ‘You wanted this. You liked it before. This is our special secret. No one is going to believe you.’ ••• CS: So this is how someone grooms a child. How does an offender groom the parents? Anderson: Those who know how to

do this know how to pick vulnerable children. Part of the grooming process is to test the kids to see how far [the offender] can manipulate them. They prey on your trust, and part of that is getting other adults [in a child’s life] to totally trust them so they are beyond question. For example, they may look for children who are particularly needy for male attention: children with single mothers, absent fathers. With special needs children they take a special interest in the child. The parents are so thankful for the attention to their child. They’re so thankful that someone sees their child as special and has all these opportunities. ••• CS: Please give examples of what types of behaviors between an adult (or older child) and child are acceptable and what are not. Anderson: Paying attention to a child’s

needs and complimenting them is appropriate. Private questions about sexuality, such as what color of underwear they have on are not. It is OK to spend

time with a child, but giving expensive gifts or treating some children differently than others with sexualized affection and attention is not. Walking through a shower room is appropriate. Showering with a child is not. [It’s also appropriate for there to be two adults monitoring the shower room since a significant portion of child sexual abuse is peer-to-peer.] Taking appropriate photos is OK but not nude photos taken by or for an adult in the position of authority. For coaches, giving a massage for sore muscles that is healing, appropriate and in public can be OK but not if it moves to a more sexualized touch. ••• CS: Is a hug appropriate? Anderson: I’m on the side that part of

the problem is we have a lot of touchstarved children, and the no-touch policies in reaction are never what we wanted. We know that children need appropriate and caring touch. If they are deprived of that, they are far more vulnerable to this kind of manipulation. When children are craving emotional and physical attention, there are very appropriate ways to do that, and it’s about meeting the child’s needs, not the adult’s. I could be hugging somebody, and they could say ‘I’m not comfortable with that,’ and it’s important for me to say ‘OK, I heard that,’ and I stop. A child can say ‘I’m no longer comfortable with this behavior’ if it pushes their boundaries and especially if the behavior moves from appropriate to inappropriate for them. We also need to understand that [asking someone to stop a behavior] is not easy because the person [who is being sexually inappropriate] is pretty skilled at manipulation and often has power and authority over the child.

Cordelia Anderson is the founding president of the National Coalition to Prevent Child Sexual Abuse and Exploitation.

CS: How can schools and/or parents encourage victims to come forward? Anderson: Our discomfort in just talking about sex and sexuality is a challenge. Very often children don’t come out and say it; they’ll hint at it. If we aren’t thinking [that child sexual abuse is a possibility], we’re not going to pick up on it. If they are talking about someone we really like and trust, we aren’t going to think anything of it. How could such a great person [coach, teacher, minister, theatre director, choir director] also be abusing children? The reality is, all of that often goes together in one package, and it is often how the person [abuser] deludes himself. They have their own distorted thinking that justifies it. That’s hard for people because we want to believe we can see it.

HELPFUL WEB SITES • Centers For Disease Cotrol and Prevention: • www.cdc.gov • Boy Scouts of America: • www.scouting.org/training/youthprotection.aspx • National Coalition to Prevent Child Sexual Abuse and Exploitation: • www.preventtogether.org

For additional coverage of this and other healthcare and educational safety and security topics, visit

CampusSafetyMagazine.com

Vetting Campus Staff and Volunteers Who Work With Children • Conduct background checks on current staff, as well as on all adults and adolescents who are applying to be teachers, coaches, band leaders, club sponsors and volunteers. Some people with criminal records will attempt to gain access to children through schools, campuses and other programs aimed at children. Be mindful, however, that these checks can provide a false sense of security because many offenders don’t have criminal histories.

• Check references • Rigorously screen applicants who will have more autonomy • Consider more in-depth written applications and personal interviews for adolescents. Background checks probably won’t reveal anything on these applicants. • Do not make exceptions for people you know or have worked with in the past • Let applicants know your organization is serious about protecting youth, and

let them know about your policies and procedures. This might deter some at-risk individuals from applying. • Ask applicants if they have any issues with any of your organization’s policies and procedures For more information on the policies and training that can help to prevent abuse, visit CampusSafetyMagazine.com/ChildSexAbusePrevention

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ADVERTISER’S INDEX

ADVERTISER’S INDEX Company listings are provided as a courtesy — publisher assumes no responsibility for errors or omissions.

ADVERTISER

PAGE#

RS#

CALEA

20

11146

CALL24

33

PAGE#

RS#

Lauren Innovations

7

11115

11071

MinuteMan Power Technologies

3

11096

1, 23

11001

MISSION 500

29

•

5

11005

People ID -IDenticard Systems

12

11083

Elbeco, Inc.

26

11167

SALSBURY INDUSTRIES

33

11016

EMP -School Kids Healthcare

16

11168

Siemens Industry, Inc.

C3

11134

Fike

13

11193

Talk-A-Phone

C2

11043

Garrett Metal Detectors

17

11028

Tyco/Software House

19

11164

Global Safe Corporation

26

11033

UTC Fire & Security

C4

11172

Inovonics

21

11150

DSX Access Systems, Inc. EasyLobby, Inc.

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feature

offline locking systems

UPGRADING ACCESS CONTROL By Norman Diegnan and Robin Hattersley Gray

and in some cases, system administrators left the university without training another administrator on the basic functions of adding and deleting users. Aware of these challenges, Lt. Ronald Culmer III, who is UDC’s commander of technology services, became fully involved in finding the right solution to integrate its wired system with a wireless networked solution to replace these devices. The solution had to be affordable and leverage the existing infrastructure. Additionally, UDC President Dr. Allen Sessoms, who is a big proponent of campus security, fully supported the project. He not only understands the importance of public safety, he believes in using it as a marketing tool for the university.

INTEGRATOR HELPS FIND SOLUTION

Photo courtesy UDC

T

he Van Ness campus of the University of the District of Columbia (UDC) has grown substantially over the years. As the campus grew, a number of different offline locking systems were installed in various departments on campus without any centralized coordination. “Lock and key is always confusing

Campus at a Glance

because who knows what keys go to what systems and who has a key?” says UDC Chief of Police Larry Volz. While the use of various locking systems temporarily solved the key control issue, they offered no audit capabilities. Some of these systems had already exhausted the possibility of reprogramming new pin codes. Unauthorized personnel were entering secure areas,

Volz and Culmer discussed the situation with Dave Sweeney, the sales director of Advantech, who provides sales and service for the university’s integrated security systems. The three men discussed how the university’s ID badge, an HID iClass RFID smart card, could be part of the solution. Additionally, whatever locks were chosen needed to work with UDC’s preexisting Honeywell access control system that was integrated with its video surveillance system. Sweeney recommended Salto Systems, an access control solution that would take full advantage of the read/ write capabilities of the campus ID smart card. The hybrid upgrade provides offline

THE UNIVERSITY OF THE DISTRICT OF COLUMBIA (UDC), a historically black college and

university, is the only urban land-grant institution in the United States. The institution includes the Community College of the District of Columbia, the College of Agriculture, Urban Sustainability and Environmental Sciences, the College of Arts and Sciences, the School of Business and Public Administration, the School of Engineering and Applied Sciences and the David A. Clarke School of Law. UDC has four urban campuses along with numerous workforce development sites, including a farm, aviation maintenance program and allied health programs in local hospitals. The university serves a population of approximately 6,000 students and employs 1,500 faculty and staff. Its public safety department has 28 sworn officers and four nonsworn employees.

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ON A BUDGET

The University of the District of Columbia adopts an offline access control system that allows it to leverage its previous technology investments.

The Evolution of UDC’s ID Badge

How It Works

Five years ago, the UDC ID badge was a laminated card with a photo and it was separate from the access card. Today, the ID has evolved into the UDCONEcard, which is built around the HID iClass smart card and serves multiple functions on the campus for the more than 7,000 cardholders. Aside from the access control functions in the online and offline doors, the card is used in the book store, the library and in the parking garage. It also enables UDCPD staff to cross check individuals with card and photo identification. As the campus continues to grow, the card has also allowed the facilities management staff to control the movements of contractors on campus. Instead of handing out mechanical keys, contractors are now issued cards with specific area access based on time, date and expiration. This eliminates the headache of issuing and managing master keys, which are typically given to contractors during construction projects.

UDC’s new Salto locks are self-contained, battery operated locksets with key override. The mortise and cylindrical locks require two through bolts to retrofit to the existing locks installed at UDC. Staff and students are given a credential (smart card), which is valid for five days. As staff and students open the authorized doors, the activity is recorded in the lock as well as on the card. The card updates the offline locks with a list of lost cards, giving the lock the ability to delete lost cards. The cards also carry information on low battery status. After five days, cardholders must go to a hotspot, which is located in every building on campus, as well as in some departments. The system takes about 1 second to download and upload the information on the card. When this is complete, the light on the hotspot turns from blue to green, and the card is authorized for another five days. This gives the UDC department of public safety the audit trails that were not available in the previous systems. The Salto Virtual Network [SVN] utilizes the hotspots to constantly read/write information on users’ cards. Even though the Salto locks are offline, the SVN gives the police department constant updates on user activity.

NOW EVERYONE WANTS NEW LOCKS Because of its minimal cost and ease of use, several departments within UDC have adopted the new technology, and there is continued demand for the upgrade. The school of law was the first department to implement the Salto System. Officials there needed a

way to secure various legal clinics. The mathematics and the English departments soon became clients. More than 175 doors have been secured with the Salto System so far. “It’s unreal how many orders we got afterward,” says Culmer. “In fact, I have a storage room with 65 locks waiting to be installed.” While the university is primarily a commuter campus, the implementation of a 600-bed dormitory will affect the after-hour access privileges for many students and staff down the road. The long-range plan is to grow the student body to 45,000.

ADVICE: DO YOUR HOMEWORK So what are some of the best practices campuses should incorporate when they are considering an access control upgrade (or any upgrade, for that matter)? “Don’t just look at the literature,” advises Culmer. “You need to see it demonstrated to see if it fits your needs. Also, talk to other places that have installed it. Don’t just talk to the manufacturer.” Culmer also recommends leveraging your existing resources so you can reduce the cost of the upgrade. “Try not to buy products that force you to go away from something you’ve already invested in,” he adds. “Everything we have here, we continue to use. We use the same door, just pull off the old locks and put in the new Salto ones.”

Photo courtesy UDC

card readers with the functionality of networked readers. Sweeney explained how the networked “hotspots” that would be installed in every building on campus would be the link between the cardholders, the locks and the system server. Once cards are issued, changes could be made at remote hotspots on campus instead of at a centralized card office. Also, users could enter doors with their ID badge whether the locks are the networked Honeywell readers or offline Salto locks. Another plus was the fact that the Salto products would provide the required access control within the financial constraints of the university. “To put a hardwired access system in is about $3,000 [per door],” says Volz. “To put this system in is about a third of the cost.” The Salto Virtual Network (SVN) solution is well suited for applications where real-time control is not required. SVN provides for restricted area controls and audit activity. Offline SVN locks can be programmed for scheduled openings and relocking.

UDC’s hotspots are located in every building on campus. Cardholders must update their credentials by presenting them to these hotspots every five days. NORMAN DIEGNAN is a communications specialist For additional coverage of this and other healthcare and educational safety and security topics, visit

CampusSafetyMagazine.com

JANUARY/FEBRUARY 2012

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feature

campus fire safety survey results

By Robin Hattersley Gray

FIRE SURVEY: SYSTEM MAINTENANCE, FALSE ALARM CONCERNS ON THE RISE

A

ccording to the December 2011 Campus Safety magazine and Center for Campus Fire Safety fire survey, more than half of university, hospital and K-12 school district fire protection professionals rate system maintenance (57%) and false alarms (53%) as two of their top four campus fire protection concerns. Respectively, those are nine and six percentage point increases from the 2009 survey. System maintenance is particularly troubling for 60% of hospital respondents. This finding correlates with their concerns about system design problems: 28% rate system design flaws as one of their top four concerns. Despite these challenges, only 18% of hospital respondents say they are currently evaluating fire detection systems for possible installations/upgrades at their facility(ies) in the next one to five years. More than one in four (28%) installed a new system in the past year, much like their K-12 brethren (29%). By contrast, there has been quite a bit of activity in the university fire sector, with 41% of survey respondents saying they are evaluating fire detection systems for possible installations or upgrades. One in five say they are on the fence about new installations or upgrades, while 47% have installed a new system in the past year. Stakeholder buy-in, however, continues to be a challenge

for higher education protection professionals — much more so than K-12 and hospital respondents. Two in five university respondents (40%) indicate “convincing administration/ stakeholders of the need for improved fire systems” is a top challenge for them (it’s 25% for hospitals and 24% for K-12 schools/districts). Lack of standardization among disparate types of systems is a significant concern for 26% of higher education respondents and 24% of K-12 respondents, compared to only 11% of hospital survey takers. Additionally, 5% of university respondents say they don’t know how to comply with the Campus Fire Safety Right-to-Know Act. For K-12 respondents, smoke detection (16%), the potential for terrorism involving firebombs, incendiary devices, etc. (14%) and arson (11%) are much more troubling than they are for universities (9%, 5% and 2% respectively) or hospitals (7%, 9% and 2% respectively). ABOUT THE SURVEY: A short survey was E-mailed to Campus

Safety magazine subscribers and members of the Center for Campus Fire Safety, and 513 individuals responded. The margin of error is approximately +4.3% at a 95% confidence level. Campus Safety magazine thanks the Center for Campus Fire Safety for its participation in this poll. For more information on the center, visit www.campusfiresafety.org.

Top 4 Fire Protection Challenges (Besides funding and availability of resources) 1 2 3 4 5 6 7 8 9 10 11 12 13

32

System maintenance False alarms Our current system(s) aren’t integrated with our other non-fire systems, such as mass notification Convincing administrators/stakeholders of the need for improved fire systems System design flaws We have many types of fire systems that are not standardized and don’t work well with each other Our facilities are old; doing retrofits will damage the décor Vandalism/pranks resulting in non-functioning or poorly functioning fire detection systems Smoke detection Finding the right integrator to install or upgrade our fire detection system System is not in compliance with fire code (NFPA) Potential for terrorism involving firebombs, incendiary devices, etc. Arson CAMPUS SAFETY

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JANUARY/FEBRUARY 2012

57% 53% 41% 34% 21% 20% 15% 15% 10% 10% 9% 8% 4%

www.campussafetymagazine.com

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How many fire or fire-related incidents has your institution experienced in the past three years? I A None None B 1-3 C 4 4-7 -7 D 8-10 E 1 11-20 1-20 F 21-30 G 3 31-40 1-40 H 41-50 I

M More ore tthan han 50

25% 39% 17% 7% 6% 2% 1% 1% 2%

F

G

H

E A

UNIVERSITIES HOSPITALS K-12 SCHOOLS

C B

The vast majority of hospitals (64%) and universities (59%) have had between one and seven fires in the past three years, and only 20% have had no fires. Nearly half of K-12 schools/districts (47%), however, have had no fires, and another 28% have had one to three fires. es

The amount of money your campus us has to spend on new or upgraded fire systems in 2012 will be: More than in 2011

Fire equipment upgrades

D

Less than in 2011

We are currently evaluating fire detection systems for possible installation/upgrade at our facility(ies) in the next 1-5 years

41%

18%

21%

We have installed a fire detection system(s) in the past year

47%

28%

29%

20%

9%

11%

29%

50%

52%

We might or might not install a new fire system, depending on circumstances, such as budget, stakeholder buy-in, pending regulations, etc. % We have no plans to install a new or upgraded fire system in the near future.

Note: Respondents could check all answers that apply to them.

The same ass in 2011

21% 28% 51%

For additional coverage of this and other healthcare and educational safety and security topics, visit

CampusSafetyMagazine.com

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TOOLS OF THE TRADE

Cooper Notification Roam Secure Alert Network 6.6 Cooper Notification has announced that the latest release of its award-winning Roam Secure Alert Network (RSAN) — RSAN 6.6 — features Location-Based Services (LBS) and RSAN Mobile applications, providing faster access for sending critical alerts. RSAN Mobile enables administrators to send emergency messages directly from their Blackberry or Android smartphones to a wide range of communication channels. RSAN Location-based services allow organizations to alert individuals located in the crisis area in real-time by utilizing GPS reporting technology in smartphones. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/11400

Speco Technologies HD DVR Speco Technologies of Amityville, N.Y., releases the DVR4HD, a high-definition DVR that complements the company’s HDcctv camera lineup. Featuring 720p recording and H.264 compression, the DVR has a recording rate up to 120 frames per second (fps) with real-time live display. The device offers a four-channel input and one-channel output. Hard disk drives sizes are available from 1TB to 8TB. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/11410

New CAD File Download Page at systemsensor. com/cad System Sensor has launched a new Web page at systemsensor. com/cad that makes it easy to download CAD files of System Sensor fire and life safety system devices. This page enables anyone to select and download all the CAD files they need from a single page. Users can then view the files through their preferred CAD software. To download, go to systemsensor.com/cad and select the checkboxes for the model numbers you need. Then press the “submit for download” button. Need FREEInfo? www.campussafetymagazine. com/FREEInfo/11430

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JANUARY/FEBRUARY 2012

Zenitel and Audio Analytic Enhanced Intercom Security Surveillance Zenitel AS and Audio Analytic Ltd have announced a licensing agreement integrating Audio Analytic’s new sound recognition technology with STENTOFON communication systems. This integration of audio technology will allow STENTOFON intercoms and information/help points to automatically alert security CCTV operators to car thefts or break-ins, verbal and physical violence and firearm crimes. Intercom analytics will do what video can’t: detect crimes and events by analyzing audio, detect off-camera events or areas where cameras are not located. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/11420

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REPORTING FOR DUTY

You work hard to keep your campus safe and secure.

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JANUARY/FEBRUARY 2012

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RECESS

WHAT’S WRONG WITH THIS PICTURE?

THEY SAID IT I get the school district job, yet I can’t get the Walmart job? Liam S. Boyle on his former department’s drug testing and background check policy. He formerly was a Philadelphia School District officer who was hired despite a prior arrest for heroin possession. Boyle says it was easier to get a job as a school district policeman than to be hired at Walmart. A Walmart employee had flagged his previous arrest during the hiring process. Source: Philly.com

Photo courtesy Rachel Wilson, Safe Havens International

ANSWER:

This classroom door can only be locked from the outside. During an active shooter scenario, the teacher could be exposed to gunfire if he attempts to lock the door.

DID YOU KNOW? Use of antidepressant drugs has soared by nearly

400%

More than 9 IN 10 baby changing stations located in UK hospitals, police stations, churches and shopping centers tested positive for traces of cocaine.

since 1988, making the medication the most frequently used by people ages 18-44. Source: CDC

Source: RealRadio

In a study of 18-year-olds, nearly

The average height of a

HIGHHEELED SHOE

has gone from 3 to 5 inches. Source: Fashion Footwear Association of New York.

The constant news about Internet dangers may give the impression that all Internet problems have been getting worse for youth, but actually that is not the case. The online environment may be improving. Lisa Jones, research associate professor of psychology at the UNH Crimes against Children Research Center, on youth cyber security. The percentage of children receiving unwanted online sexual requests declined from 13% in 2005 to 9% in 2010. Youth experiencing unwanted pornography exposure declined from 34% to 23% over the same period.

5%

said they took a picture or video of a teacher during high school, but only 2.3% were caught.

About of people stutter at some point, and about 1% stutter as adults.

Source: Massachusetts Aggression Reduction Center

Source: National Institutes of Health

20% BOYS AND 13% OF GIRLS

FOR ADDITIONAL COVERAGE OF HEALTHCARE, EDUCATIONAL SAFETY, AND SECURITY TOPICS, VISIT CampusSafetyMagazine.com

Bobit

CAMPUS SAFETY MAGAZINE (USPS 610) (ISSN 1066-7039) is published BI-Monthly by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Periodicals Postage Paid at Torrance, CA 90503-9998 and Additional Mailing Offices. POSTMASTER: Send address changes to Campus Safety Magazine, P.O. Box 1068, Skokie, IL 60076-8068. Please allow 8 to 16 weeks

Business Media for address changes to take effect. Subscription Prices – United States and Canada $60 per year; Foreign $100 per year. Single copy price - $10. Please alow 8 to 16 weeks to receive your first issue.

Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission.

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solutions that increase prevention, detection and response. The end result is a campus where everyone feels protected and can concentrate on what’s most important — learning.

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