Campus Safety Magazine March 2012 by Bobit Business Media

Real Life Systems Integration How to Make It Happen On Your Campus ALSO IN THIS ISSUE:

Preventing Sexual Assault Bystanders Are Your Best Weapon

Clery Compliance Software Makes It Easier

Cameras in the Classroom Nye County Integrates Video, Audio & Panic Alarms

ID Cards on College Campuses Severe Weather Preparedness Mass Casualty Events

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T A B L E O F C O N T E N T S I M A R C H 2 0 1 2 I V O L . 2 0 N O. 2

BOBIT BUSINESS MEDIA

3520 Challenger St. Torrance, CA 90503 (310) 533-2400 Publisher & Eastern Sales Manager

PEGGY ONSTAD (949) 305-5541 fax: (949) 305-5549 peggy.onstad@bobit.com Executive Editor

ROBIN HATTERSLEY GRAY (310) 533-2534 fax: (310) 533-2502 robin.gray@bobit.com Associate Editor

BRITTANY-MARIE SWANSON (310) 533-2588 fax: (310) 533-2502 brittany.swanson@bobit.com Art Director

RON RENNELLS (310) 533-2593 fax: (310) 533-2514 ron.rennells@bobit.com

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FEATURES 14 College Campus ID Cards Aren’t Just for Access Control Anymore

The use of credentials at institutions of higher learning is expanding to include cafeteria privileges, library services, debit, transportation, printing and more. Eventually, campuses might do away with ID cards and use cell phone technology instead. By Raj Venkat

20 Bystanders: Your Best Weapon Against Sexual Assault

Enlisting the help of male and female students, athletes, coaches, staff, teachers, administrators, fraternity and sorority members, and even strangers enables campuses to develop allies in the battle against sexual violence on campus. By Robin Hattersley Gray

26 Software Can Keep You Clery Compliant

Keeping accurate and up-to-date Clery reports can be both challenging and time consuming. A records management software with customizable fields and easy report generation could help your campus overcome these issues. By Brittany-Marie Swanson

32 Achieving Safety and Academic Excellence

The Nye County (Nev.) School District has installed an audio enhancement, panic alarm and camera system in its classrooms that not only keeps kids safe and secure, but keeps them engaged in class lessons. By Robin Hattersley Gray

38 Are You Ready to Embrace Building Systems Integration?

Integrating solutions like fire, HVAC, access control and video enables campuses to pull in every available bit of data during an emergency. Doing this allows security officials, law enforcement and fire personnel to better respond to a crisis. By Beth Welch

44 Lone Star State Protects With Megapixel Video

New video surveillance solution ensures the safety and security of residents of the Texas Department of Aging and Disability Services’ 12 campuses. By Wendi Burke

DYNISE HIEBERT (760) 519-5541 fax: (310) 533-2502 dynise.hiebert@bobit.com HOW TO GET YOUR NEWS TO US

E-mail: campussafetymagazine@bobit.com Mail: 3520 Challenger St., Torrance, CA 90503 fax: (310) 533-2502 FOR SUBSCRIPTION INQUIRIES

(310) 533-2400 fax: (310) 533-2510 www.campussafetymagazine.com EDITORIAL ADVISORY COUNCIL Shad U. Ahmed Chief of Emergency Medical Services, University of Rhode Island S. Daniel Carter Director of Public Policy, Security On Campus Inc. Michael Dorn Safe Havens Int’l Osborne Frazier NYPD Div. of School Safety Linda Glasson Security Manager/Consultant, Obici Hospital William Lassiter Center for Prevention of School Violence Joseph Moscaritolo Madison Park Vocational HS, Boston K. Gary Somerville Senior Campus Supervisor, Natrona County School District, Casper, Wyo. Philip Mullendore Institute for Campus Safety BOBIT BUSINESS MEDIA Chairman EDWARD J. BOBIT President & CEO TY F. BOBIT Chief Financial Officer RICHARD E. JOHNSON

Member of

DEPARTMENTS 4 From the Editor’s Desk

52 Boot Camp

6 News Watch

54 Tools of the Trade 58 Ad Index 66 Technology at Work 68 Recess

Systems Integration Is a Reality, But Are You Ready? Tornado Survivors Stress Importance of Emergency Drills

48 As I See It

Don’t Use Hallways As Tornado Shelters

50 Safety Zone

The ROI of an Integrated System on a Campus

Winner 2007, Finalist 2006, 2008, 2009

Avoid the Active Shooter Trap

VISIT OUR WEBSITE AT WWW.CAMPUSSAFETYMAGAZINE.COM 2

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FROM THE EDITOR’S DESK

Systems Integration Is a Reality, But Are You Ready? In many cases, technology is no longer a barrier to interoperability. Now campus officials must develop partnerships with others in their communities to fully integrate their solutions.

n the years I’ve been covering security and life safety technology, there has been lots of talk about systems integration and all of the benefits it could provide. The Robin Hattersley Gray is executive editor of potential uses for integrated Campus Safety. She can systems are many. be reached at For example, when a 9-1-1 robin.gray@bobit.com button is pressed at a campus or (310) 533-2534 emergency call box, cameras strategically placed on or near it could activate and let responding personnel see the person making the call, as well as the situation requiring a response. Another example: video surveillance could be triggered when an unauthorized individual attempts to use an access control smart card to enter a dorm or pay for a meal in the cafeteria. Emergency notification solutions such as SMS texting, E-mail, digital displays, computer pop-ups and more could be integrated so that users can activate these systems via one user interface. Although the potential for the integration of disparate systems is there and has been achieved by some vendors and campuses, the full-fledged move toward interoperability has encountered quite a few speed bumps along the way. The reality was and is that very often, these systems still don’t talk to each other, let alone interoperate. This reality, however, it slowly changing, and the issue of Campus Safety magazine you are holding in your hands describes how organizations like yours can blend new technology with the legacy systems you already have on campus. Are You Ready to Embrace Building Systems Integration? on page 38, for example, provides an overview of how one hospital adopted a solution that integrated access, fire, HVAC, elevators, lighting and security systems. Achieving Safety and Academic Excellence on page 32 describes how a K-12

WHAT’S ON THE WEB NOW

CampusSafetyMagazine.com

school district in Nevada integrated its audio enhancement system with video surveillance technology and panic alarms to not only improve student safety in the classroom, but also help students stay engaged with their lessons. College Campus IDs Aren’t Just for Access Control Anymore on page 14 covers the demographics behind school-issued IDs and how the various uses are integrated. For example, publicly funded colleges use credentials more for printing, transportation and as a debit card both on- and off-campus than private schools. Small town colleges use credentials for library checkout. The ROI of an Integrated System on Campus on page 52 describes how you and your colleagues can realize the economic benefits of an interoperable security system on campus. There is a lot of good, hard work being done out there by campuses and their vendor-partners, and much of the technology is ready for you to take advantage of it. I hope the articles I’ve just mentioned will encourage you to further explore your integration options. That being said, technology isn’t always the barrier to interoperability. Now you must develop your personal and professional partnerships in your communities, if you haven’t done so already. No longer can anyone on campus who is in a position of authority — campus police, security, IT, residential life, nursing, emergency management, facilities, risk management, architects, engineers, parking, department heads, campus health services or administrators — sit in their silos and make decisions on their own. Stakeholder buy-in is critical for your organization’s success. Obtaining buy-in from the greatest number of stakeholders enables the sharing of resources and realization of economies of scale. Hopefully, as a campus executive or administrator, you are sitting in on the planning meetings for your organization, developing the personal and professional partnerships needed to realize true systems integration.

ONLINE FEATURES:

Videos: CampusSafetyMagazine.com/Videos Blogs: CampusSafetyMagazine.com/Blog Photo Galleries: CampusSafetyMagazine.com/PhotoGallery Podcasts: CampusSafetyMagazine.com/Podcast WEB EXCLUSIVE CONTENT:

Community Policing: Surviving Foot Patrol • CampusSafetyMagazine.com/SurvivingFootPatrol

Training, Monitoring Staff and the Policies that Prevent Sexual Abuse • CampusSafetyMagazine.com/ChildSexAbusePrevention

Campuses Must Screen for Relationship Violence • CampusSafetyMagazine.com/RelationshipViolenceScreening

Hospital Security Update eNewsletter • CampusSafetyMagazine.com/eNewsSignUp

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Experts Say Drills Help Hospitals Cope With Catastrophes

(left) Dr. Frank Veer, who is program director for the emergency medicine residency at the Freeman Health System in Joplin, Mo., described how the May 2011 EF5 tornado that struck his city affected his organization. (middle) Loressa Cole, the chief nursing officer for Lewis Gale Montgomery Hospital in Blacksburg, Va., covered how her facility responded to the influx of students who were shot during the 2007 Virginia Tech mass shooting. (right) CS Executive Editor Robin Hattersley Gray also spoke at the conference, discussing emergency notification best practices for healthcare organizations. MINNEAPOLIS — Taking emergency ex-

ercises seriously and conducting them under realistic circumstances were two of the best practices conveyed by several of the presenters at the Healthcare System Preparedness Program’s 2012 Preparedness Practicum: Lessons Learned From Recent Incidents and Applicability to Planning. The event was held at the Earle Brown Heritage Center in Brooklyn Center, Minn., on Feb. 22. More than 300 nurses, emergency managers and other hospital public safety professionals from Minnesota attended the event. Topics covered included tornado preparedness and response, emergency notification, mass casualty events, workplace violence and the vulnerabilities of children to terrorism and disasters. Dr. Frank Veer, who is program director for the emergency medicine residency at the Freeman Health System in Joplin, Mo. — the only hospital left standing after the May 2011 EF5 tornado struck his city — advised attendees to conduct drills and emergency exercises during inconvenient times to provide a realistic idea of 6

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what hospital staff could experience during a disaster. Veer said having basic supplies, such as Sharpie pens and batteries, is particularly critical when the power and computer network go down and your facility isn’t able to rely on these systems to run technology-driven solutions. “Engineer for the stone age,” he recommended to the healthcare professionals who attended the conference.

Andrew Lee, who is the trauma coordinator for the DCH Regional Medical Center in Tuscaloosa, Ala., described his facility’s experience before, during and after a different tornado outbreak struck his city in April 2011 and narrowly missed his hospital. During his presentation, Lee, like Veer, recommended that emergency exercises be realistic. For example, power should be shut off during an exercise so participants learn how to function during adverse conditions, such as when the air conditioning is not working. Lee also said that the 2011 tornado outbreak changed the way his organization is run on a fundamental level. “We don’t practice our disaster plan, we live it every day,” he told the audience. Both Veer and Lee emphasized the need to track patients, as doing this appropriately would have helped their institutions to be reimbursed by FEMA. Mass casualties, however, aren’t just caused by tornados. Active shooter incidents, such as the mass shooting that occurred at Virginia Tech in 2007, can result in an influx of severely wounded patients who need treatment at local hospitals. Loressa Cole, who is the chief nursing officer for Lewis Gale Montgomery Hospital in Blacksburg, Va., described how her facility responded

Additional Best Practices for Mass Casualty Events: • Have plenty of generators and battery back-up so that your systems will work if the power grid fails • Provide enough food and water for hospital staff • Have many staging areas for supplies • Create processes for handling the morgue • Develop a way visiting doctors and other medical staff can be screened and supervised • Develop a system that allows patients to keep their pets with them • Create a process to handle displaced persons • Create a robust crisis communications plan to manage the media • During major disasters, cut through red tape and set aside regulations such as HIPAA so that resources can be delivered quickly and to the appropriate locations

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NEWS WATCH (Tornado Survivors — continued) to the significant number of Virginia Tech students who were shot during the tragedy. One of the lessons her hospital learned as a result of the Virginia Tech incident was to develop good working relationships with competing hospitals. She also noted that it was critical to provide counselors for both the patients and the individuals treating the victims.

Even today, nearly five years after the tragedy, some of Lewis Gale Montgomery Hospital employees are still receiving psychological services to help them recover from this mass casualty event. Additionally, her hospital has invested approximately $500,000 in technology to secure the campus. It also doubled the number of security personnel in the emergency room.

CS Executive Editor Robin Hattersley Gray was another presenter at the conference, and she provided an overview of emergency notification best practices. Hattersley Gray covered a wide variety of technical solutions and recommended hospitals develop processes and procedures that enable them to better communicate with patients and visitors who do not speak English.

1 in 2 U.S. Employees Exposed to Workplace Violence CONSHOHOCKEN, Pa. — More than half of Americans employed outside their homes (52%) have witnessed, heard about or experienced a violent event or an event that could lead to violence at their workplace, according to a survey released by AlliedBarton in February. These events include open hostility, abusive language or threats and can escalate to significant physical harm to someone by another person. “Workplace violence often starts as verbal assaults or harassment and can escalate into threatening behavior, bullying, physical assaults and even, in some instances, deadly encounters,” says Bill Whitmore, chairman, president and CEO of AlliedBarton Security Services and author of the study.

of an incidence of significant physical harm to another person, and 5% have had this happen to them or have been personally affected by this type of incident. • One in three (34%) Americans employed outside the home are very or somewhat concerned with their personal safety. • Workers are reluctant to report violence and related events that occur at their place of employment. Even with high levels of concern for their personal safety, three in 10 (29%) workers who witnessed, heard about or experienced workplace violence did not report the incident or take other action. The most common action taken was reporting the incident

WORKPLACE VIOLENCE OFTEN STARTS AS VERBAL ASSAULTS OR HARASSMENT AND CAN ESCALATE INTO THREATENING BEHAVIOR, BULLYING, PHYSICAL ASSAULTS AND EVEN, IN SOME INSTANCES, DEADLY ENCOUNTERS.

•

—Bill Whitmore, Chairman, President and CEO of AlliedBarton Services “With the significant increase in unemployment in the past several years and the downturn in the economy, there is every reason to believe that these incidents may increase.” The report shows how a range of stakeholders — from CEOs and senior leaders to building management, human resources, contract security and law enforcement — can work together to lower an organization’s workplace violence risk and enhance its overall morale and performance. Other highlights of the research include: • 28% of workers report that a violent event or one that could lead to violence happened to them at their current place of employment or they have been personally affected by this type of event. Overall, 12% have witnessed, heard about or are aware 8

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to a supervisor or human resources, which was done by two in three (62%) workers. Workers who experienced or are aware of violence are even less likely to take other actions when violence occurs in the workplace. Of those reporting, 21% contacted security, 14% reported the incident to the police and 12% called a confidential employer-provided number. • Employers appear reluctant to take aggressive actions when violence occurs. Almost all (94%) employers take some action as a result of workplace violence. However, the most likely type of action taken is meeting with employees. Three in four (73%) workers who witnessed, heard about or experienced workplace violence report their employer held an employee meeting, and 69%

•

say the employer met with the employee who experienced workplace violence. Only half (53%) of employers took disciplinary actions. Even fewer implemented training for employees (45%) or supervisors (35%). Changes to physical environments (31%) or revisions to company policies (22%) were even less common. Increasing security through the involvement of police or other authorities or contracting with a security provider were the actions least likely to be taken as a result of workplace violence. Fewer than half (44%) of senior managers (CEO/president/owner) are perceived as being concerned with workplace violence, with only 17% seen as being very concerned. Workers who experienced or are aware of violence or the conditions leading to violence at their workplace rate their current place of employment lower on every key measure than those who did not experience, witness or have awareness of these types of events. The most striking distinction involves compensation. While 45% of employees feel they are paid fairly, there are significant differences between those who experienced or are aware of workplace violence and those who have not faced those situations. 55% of those who have not experienced or are not aware of workplace violence strongly agree they are paid fairly. However, only one in three (36%) of those who faced this situation share this attitude. In spite of the high incidence of workplace violence and related events, employees are highly likely to remain committed to their current employers. 71% say they are very committed to their current employer www.campussafetymagazine.com

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EMERGENCY RESPONSE AND COMMUNICATIONS HOW TO INCORPORATE A HOLISTIC APPROACH ON YOUR CAMPUS Brought to you by

In recent years, the number of violent crimes and critical incidents has increased on campuses nationwide. This escalation has become a catalyst driving the need to improve emergency preparedness and consistency in how colleges deal with safety and security issues. Today, a multi-modal, holistic approach is expected and paramount to protecting your campus and reputation, but how do you know if your campus is sufficiently prepared? Learn from our panel of emergency management experts as they discuss the: • Types of emergency communication channels • Steps in developing comprehensive emergency management systems/plans • Assessments and exercises to rank your emergency preparedness • Best practices in the utilization of technology to maximize your resources • Real world examples from emergency management professionals at UCLA and FSU

WEDNESDAY, APRIL 11, 2012 • 2PM EST

Moderated by:

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NEWS WATCH (Workplace Violence — continued) for the next year, and an additional 20% report they are somewhat committed. • Even with a high level of commitment to their current employers, high proportions of workers are seeking or considering seeking a new job. Workplace violence appears to be a significant contributor for workers in seeking a new position. 28% of those who experienced or are aware of workplace violence are looking for or are seriously considering

looking for a new job. By contrast, only 17% of those who have not had this experience are considering new employment. Overall, one in four (23%) employees is currently looking for or is seriously considering looking for a new job. The results of this survey are featured in the new book, “Potential: Workplace Violence Prevention and Your Organizational Success.” which can be purchased online at www.potentialthebook.com.

CDC: Gang Prevention Needed In Early Adolescence ATLANTA — In order to aid in the creation of gang homicide prevention strategies, the Centers for Disease Control and Prevention (CDC) analyzed 2003-2008 data from the National Violent Death Reporting System (NVDRS) for five cities with high levels of gang homicide. The resulting report indicates that a higher proportion of gang homicides than other homicides involved young adults and adolescents, racial and ethnic minorities, and males. Gang homicide victims were significantly younger than non-gang homicide victims in all five cities that were studied. Whereas 27%-42% of the gang homicide victims were aged 15-19 years, only 9%-14% of the non-gang homicide victims were in this age group. The CDC claims that these findings provide evidence for the need to prevent gang involvement early in adolescence and to increase youths’ capacity to resolve conflict nonviolently. To read the full report, visit www.CampusSafetyMagazine.com/GangPreventionInAdolescence.

UPCOMING EVENTS The International Association for Healthcare Security & Safety (IAHSS) will be holding its Annual General Meeting May 6-9 at the Flamingo Hotel in Las Vegas. Topics covered will include workplace violence, prisoner patient security, active shooter incidents and more. For additional information, visit www.iahss.org. APRIL 18-20

MARCH 26-28

7th Annual Conference on Crimes Against Women Dallas www.conferencecaw.org MARCH 27-30

International Association for Healthcare Security & Safety

Las Vegas www.iscwest.com APRIL 3-6

California College and University Police Chiefs Association 2012 Conference Lake Tahoe, Calif. www.ccupca.com

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7th Annual New Jersey CUPSA/ IACLEA Regional Conference Atlantic City, N.J. www.cupsanj.org MAY 6-9

ISC West

NJ CUPSA/IACLEA

MARCH 2012

Annual General Meeting Las Vegas www.iahss.org

NYPD Monitored Muslim Students Throughout the Northeast NEW YORK — The New York Police Department placed undercover officers at Muslim student associations at colleges within New York city limits. The practice has angered many faculty and student groups. The NYPD’s intelligence division conducted surveillance on Muslim student groups in New York and at Yale, the University of Pennsylvania, Rutgers and 13 other colleges in the Northeast, the Associated Press reports. Police even spoke with local authorities about professors in Buffalo and sent an undercover agent on a City College of New York whitewater rafting trip. The agent recorded students’ names and noted how many times they prayed.

UMass Police Officers Say Station Security Cameras Violate Their Privacy NORTHAMPTON, Mass. — A judge ordered the University of Massachusetts-Amherst to cease all unnecessary recordings in its campus police station after officers complained that their privacy rights were being violated. The 32 security cameras in the station, which opened in April, can record private conversations, the Associated Press reports. A lawyer for the university said no unwarranted recording has occurred. The system software that operates the cameras can be used to activate the equipment’s audio capabilities and record conversations without the knowledge of those being recorded, the Daily Hampshire Gazette reports. Attorney Thomas A. Kenefick, who is representing the UMass police, is looking to have the audio capabilities disabled or the cameras replaced entirely.

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feature

technology & customer service

F Photo courtesy Ingersoll Rand

rom campus to campus, there are widely differing mentalities on how access control systems are designed and managed, according to research just released by Ingersoll Rand. Facilities and public safety, the key stakeholders in 57% of colleges, are more traditional in their approach, while IT, one-card and housing departments are more customerand student-oriented. The focus is evolving from the former to the latter. In other words, access control on campus is moving from the traditional security/product-oriented focus of the facilities and public safety departments to the broader definition of the IT, one-card and housing departments. When the IT, one-card or housing departments are the key stakeholders, the access solutions are more innovative, going beyond conventional door-based applications. That’s because the one-card department considers convenience, customer service, improving customer experiences and including the

College Campus ID Cards

AREN’T JUST FOR ACCESS CONTROL ANY MORE

Credentials Used to Manage Identities (fig. 1) % of Identities Respondents

100% 80%

76%

51%

43%

31%

16%

10%

60% 40% 20% 0%

78%

Picture Magnetic Mechanical Bar Code Proximity Proximity Biometrics SMART ID Stripe Keys On a Card FOB or Card Card Card Card Token CAMPUS SAFETY

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Other

students’ perceptions in the access control decision as primary concerns. IT’s major focus is measuring the return on investment to the higher education institution to improve options for upgrading.

MAG STRIPE CARDS ARE STILL KING Access to buildings, identification, cafeteria/food courts, library, bookstore purchases, printing and vending machines, in that order, are the leading applications for which American college students use their school-issued cards. Surprisingly, to undertake these applications, 76% of colleges still use a magnetic stripe card even though students are the leading first adopters for new technologies. Only 31% of them are using proximity cards, 16% are using proximity fobs/tokens, 10% are using biometrics and 9% are using smart cards. The average student carries 1.49 credentials. (See fig. 1) Four-year colleges are more likely to use credentials for bookstore, vending and cafeteria purchases, laundry, library and retail off-campus than two-year colleges. Publicly funded colleges use credentials more www.campussafetymagazine.com

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Securing Your World

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feature

technology & customer service

for printing, transportation and as a debit card both on- and off-campus than private schools. Colleges in cities/urban areas use credentials for historical/student records, printing, secure computer login, time and attendance and transportation. Small town colleges use credentials for library checkout. Rural schools use them for identification, and suburban schools use credentials for access to buildings. On average, students use their credentials for 6.36 different applications. (See fig. 2)

Activities Credentials Used For (fig. 2) Access to Buildings... 90% Identification... 85% Cafeteria/Food Courts... 80% Library... 68% Bookstore Purchases... 55% Printing... 38% Vending... 36%

venient and provide more efficient ways to help them accomplish their goals. When asked about their onecard systems, students will proclaim, “My one card is my everything.” One-card systems tend to be found more often in mid-sized and four year colleges. Colleges in city or suburban areas are more likely than those in rural areas to use custom/ internally developed one-card systems. Of all one-card systems in use, though, only 12% are custom or internally developed. The great major-

Debit Card On/Off Campus... 34% Laundry... 31%

To gain student acceptance in colleges, safety and security must be unobtrusive and transparent. That’s why one-card systems are so popular with students. They are convenient and provide more efficient ways to help them accomplish their goals.

Resource Checkout... 31% Retail Off Campus... 22% Time & Attendance... 22% Transportation... 14% Secure Computer Log-In... 12% Historical Records... 11% Other... 7% 0%

20%

40%

60%

80%

100%

% of Identities Respondents May total more than 100% due to multiple responses

Locations Where Visual Identities Are Checked (fig. 3) Cafeteria/Food Courts... 55% Housing... 48% Recreational Facilities... 48% Library... 40% Sporting & Other Events... 35% Child Care... 16% Hospital... 7% Main Entrance... 4% Museum... 2% Computer... 1%

(See fig. 3)

Other... 6% 0%

10%

20%

30%

40%

50%

% of Openings Respondents

The places where schools undertake visual identity checks (VICs) also vary as to the type of school. Four-year colleges are more likely than two-year schools to do VICs in dorms and cafeterias, and at recreational facilities and sporting events. Publicly funded schools are more likely to do VICs at their child care facilities, while private schools emphasize sporting events. Colleges in the suburbs do more VICs in their cafeterias and libraries, while urban schools deploy VICs at their recreational facilities. Mid-sized schools are more likely to do VICs in their cafeterias. Large schools are more likely to not use people to perform VICs at all. Visual checks are conducted as a supplement to other types of credentials 87% of the time.

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60%

STUDENTS PREFER ONE-CARD SYSTEMS From technology, students are looking for convenience but without intrusiveness. To gain student acceptance in colleges, safety and security must be unobtrusive and transparent. That’s why one-card systems are so popular with students. They are con-

ity of one-card systems in use carry a brand name. More community and private schools than others have their onecard systems integrated on the same platform as their access control systems. Public schools are more likely to have multiple access control systems with some being integrated; others not. Schools in urban areas are more likely than those in rural areas to have integrated systems. Although additional features are available, use is inconsistent from student to student and college to college. However, students report there are three consistent unfulfilled needs that exist for one-card use. First of all, students typically would like their one card to replace ATM and drivers licenses to reduce the number of things they need to carry. They want to use their one-card as a debit card and proof of date of birth. Lastly, they consistently want to use it for retailer discounts. (See fig. 4 and 5)

CELL PHONES WANTED FOR CREDENTIALS There are a great number of early adopters in the college population who are already sold on cell phones www.campussafetymagazine.com

3/1/12 3:25 PM

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feature

technology & customer service

Integration of One Card & Access Control Systems (fig. 4) Multiple Access Control Systemsergration Some Intergration

Intergration Intergratio g on Same Plat Platform

24% %

54%

22% %

Systems That One Card Solutions Can Interface With (fig. 5) Electronic Access Control... 72% Video/CCTV Surveillance... 26% Mechanical Access Control... 24% Climate... 5% Energy... 4% Other... 9% None of the Above... 15% 20%

40%

60%

% of Openings Respondents

Effective Management of Safe & Secure Openings & Identities covered three research projects conducted among 1,300 students and decision makers across 980 U.S. colleges and universities, both public and private, two-year and four-year, in May 2011.

being used as a credential, just like they were sold on the use of smart cards and biometrics previously. Nearly half of all students identify their cell phones as their favorite personal electronic device. It too is their “everything.” Indeed, 91% of all mobile users keep their phones within arm’s length day and night.

Nott ated Intergrated

About the Survey

80%

The day when cell phones are used as credentials is not that far off as students’ desires for using a mobile device rather than an ID card ties in nicely with the budding discussion of near field communication (NFC), which will inevitably end up on cell phones. No Visa card; no MasterCard… only their cell phone will be needed for cashless payments or to show their identities. The smart card would be in the cell phone. Already, nearly half of all students are using cell phone apps. Campus apps include managing class work, checking grades, communicating with their professors, and receiving notifications and alerts. They are also using cell phone apps for the bookstore, bus schedule, maps and townie discounts. Additionally, when it comes to credentials, two-thirds are interested in using their phone in place of an ID card. Why? They feel they are less likely to lose their phone than an ID card, plus they know that ID cards are shared; phones aren’t. The day when cell phones are used as credentials is not that far off as students’ desires for using a mobile device rather than an ID card ties in nicely with the budding discussion of near field communication (NFC), which will inevitably end up on cell phones. No Visa card; no Master-

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Card…only their cell phone will be needed for cashless payments or to show their identities. The smart card would be in the cell phone. For those who worry about batteries running out or the Internet dropping, the smart card technology eliminates such fears. A contactless smart card does not need power or the In-

ternet. As long as the cell phone providers will let the technology work, the two biggest concerns related to NFC could already be alleviated.

NFC ISN’T READY JUST YET It is important to understand that the solution is still in the testing phase and not ready for mass commercialization. Plus, it is hard to determine what the phone providers will charge for having this attribute. Nonetheless, as with the use of smart cards and biometrics, the early adopters will be on college campuses, ready to bring the technology to the commercial market along with themselves and their degrees upon graduation. RAJ VENKAT is the vice president of marketing for Ingersoll Rand Security Technologies. For additional coverage of this and other healthcare and educational safety and security topics, visit

CampusSafetyMagazine.com www.campussafetymagazine.com

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preventing sexual violence

BYSTA N D E R S :

YOUR BEST WEAPON Enlisting the help of male and female students, athletes, coaches, staff, teachers, administrators, fraternity and sorority members, and even strangers enables campuses to develop allies in the battle against sexual violence on campus.

here’s no pretty or easy way to talk about sexual assault — the number of incidents in U.S. campus communities is staggering. Nearly one in four college women will experience a completed and/or attempted rape at some point during her college career, and more than two in five sexual assault victims are minors (See Sexual Assault Statistics on page 24). The numbers clearly show that campuses have experienced huge challenges in preventing, not to mention reporting and responding to sexual assaults appropriately. In light of these challenges, experts now suggest the best way to address sexual violence could be to enlist the help of both male and female bystanders.

VICTIM BLAMING, MALE BASHING DON’T WORK Traditional sexual violence prevention programs have focused primarily on women, imploring them to take self-defense classes and not drink too much alcohol, take drugs, go on dates with someone they don’t know or walk alone at night. According to Dr. Gary Margolis, who is managing partner for Margolis, Healy & Associates, this ap20

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proach to sexual assault prevention education can be perceived as victim blaming because it focuses on the victim rather than the role of the offender. “We know [predators] don’t need to use explicit violence to sexually assault you or to take advantage of you,” he says. “All I need is to use a glass of wine or two or three or four and a couple of shots of alcohol.” Additionally, the traditional focus on young men only as perpetrators or potential perpetrators can make them defensive and resistant to sexual violence prevention education. Instead, a better approach might be to encourage men to be allies for social justice, claims Michelle Issadore, who is executive director of SCOPE.org and previously coordinated Lehigh University’s sexual violence prevention and response efforts. “This needs to be about the fact that most men on a college campus would not engage in this type of behavior, and they don’t think it’s right,” she says. “It’s about appealing to them and not trying to change women’s inability to feel safe or move freely about campus.”

SCHOOLS MUST HONESTLY ASSESS THE PROBLEM So how does an institution do this? Ac-

cording to Paul Kivel, an activist and writer on education and social justice, it’s not easy. “People want specific programs and responses, but they don’t want to change institution- and system-wide culture and dynamics,” he says. “There is no magic bullet.” He warns that institutions shouldn’t just do something for the sake of looking like they are doing something. “So many people are trying one or two things, and then they use those things to say they are dealing with this issue, but they haven’t really changed their practices.” Before any program is put into action, Kivel recommends a campus conduct an assessment that honestly looks at students, staff and safety at the institution. This can determine the levels of violence, incident response, and who is and isn’t making complaints. Focus groups, talking with organizations on campus that deal with survivors (such as women’s centers), conducting surveys, doing one-on-one interviews and analyzing incident reports are some ways campuses can get an accurate assessment of their situations. That being said, there are primary prevention programs that can help to foster respect, equality, civility, healthy www.campussafetymagazine.com

3/2/12 10:49 AM

P.2

This is the second in a series of four Campus Safety magazine articles covering sexual assault, relationship violence and stalking. Our next installment will cover the reporting and investigation of incidents involving sexual violence. To read our first installment on stalking, visit www.CampusSafetyMagazine.com/Stalking.

AGAINST SEXUAL ASSAULT relationships and healthy sexuality in a campus community, reports the American College Health Association. Doing this requires top administrators, athletics, fraternities, sororities, faculty, women’s centers, counselors and others to support policies and practices that forbid sexual violence of any kind, whether the act is a sexist remark, rape or something in between. These programs can include classroom discussions, health promotion programs, advertising campaigns, counseling sessions and peer education.

PROGRAMS CAN CHANGE CAMPUS SOCIAL NORMS The bystander model of prevention is becoming more and more popular with sexual violence experts. It is based on research by David Lisak indicating that there really are a small number of perpetrators on campus but there are a much larger number of people (bystanders) who essentially support sexual violence by either not intervening when they see something happening or they dismiss the behaviors, which sends a message to the perpetrators that their actions are OK. “What we can do is change community norms so that the perpetrator’s behavior is no longer acceptable,” says

Jane Stapleton, who is co-director of Prevention Innovations Research and Practices for Ending Violence Against Women at the University of New Hampshire (UNH). UNH’s program, Bringing In the Bystander, was developed nine years ago and has two components. The inperson program has two versions: a 90 minute session and a multiple-session, 4.5 hour program. Both teach undergrads how to safely intervene in cases where sexual assault may be occurring or where there may be a risk. The Mentors in Violence Prevention (MVP) program also uses the bystander model to empower students to take an active role in promoting a positive school environment. Originated in 1993, it was designed to train male college and high school student athletes and other student leaders to use their status to speak out against rape, battering, sexual harassment, gaybashing and all forms of sexist abuse and violence. It has since expanded to include a female component. Many experts recommend using this type of single-sex education program to connect with groups like athletics (football, basketball, hockey, baseball and soccer) and fraternities. This type of education can help to counteract the

By Robin Hattersley Gray

single-sex, hyper-masculine environments that are particularly common in high school and college athletic programs and fraternities — the same environments that, according to research, seem to fuel sexual assault and other types of abusive behaviors, such as hazing and dating violence.

AD CAMPAIGNS CAN HELP CHANGE ATTITUDES UNH also has a social marketing program (at www.KnowYourPower.org), which demonstrates through posters and ads on buses, bookmarks, table tents, door hangers and computer screens how bystanders can intervene. The marketing and training programs don’t encourage bystanders to break up an attack themselves. Instead, these initiatives encourage them to call the police or a resident assistant. “We’re modeling what bystanders can do to be supportive of people who have just disclosed that they have been victimized,” Stapleton says. It also helps to correct some of what experts call “rape-supportive” attitudes that exist among some men. The marketing campaign portrays common scenarios that men say they’ve witnessed before, during and after an assault, be it sexual violence, relationMARCH 2012

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preventing sexual violence

Photo courtesy Prevention Innovations

This is one of several ads created by Prevention Innovations and used by the University of New Hampshire to correct unhealthy attitudes about sexual violence.

ship violence or stalking. “To find out what those scenarios were, we did focus groups with over 500 students and asked ‘What are the things you hear and see, and what are the things people have told you,’” she says. The marketing program uses current students who are well-known on campus to be the individuals portrayed in the various scenarios depicted in the ads. For example, one ad encourages the audience to speak up when they hear stories that glorify sexual violence. It portrays three men engaging in the following dialogue: • Actor 1 says, “My friend Jeff is the man. He got this girl passed out drunk and then nailed her.” • Actor 2 responds by saying, “You’ve got to be kidding. Your friend raped her.” • Actor 3 chimes in and says, “You’re friend’s pathetic.” In this way, UNH works to change attitudes and behaviors on campus. Evaluations of both the in-person and social marketing campaign demonstrate that these prevention strategies decrease participants’ belief in rape myths (see Common Rape Myths on page 24), increase their knowledge about sexual violence and bystander behaviors, and encourages them to intervene before, during and after sexual violence. Bringing in the Bystander 22

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and Know Your Power have been adapted and evaluated on college and university campuses across the country as well as by the U.S. Army.

ALCOHOL PLAYS A SIGNIFICANT ROLE IN SEXUAL ASSAULT Of course, no sexual violence prevention program would be complete without considering the role that alcohol (and drugs) play in these incidents. As many as 70% of all sexual assaults involve alcohol being imbibed by the perpetrator and/or victim. Alcohol and drugs can impair the judgment of perpetrators who might disregard indications that the victim does not want to engage in sex. It can also impair the judgment of victims

4 STEPS

TO MAKE YOUR SEXUAL ASSAULT PREVENTION SOCIAL MARKETING PROGRAM MORE EFFECTIVE

who might ignore risk cues. Additionally, a victim who consumes alcohol and then is assaulted often is blamed for the assault. Conversely, the use of alcohol or drugs by a perpetrator can be used to excuse his or her actions. In reality, alcohol is the number one drug used by perpetrators to help facilitate sexual assault. It is for this reason that Security On Campus recommends schools adopt policies and appropriate disciplinary sanctions for students and employees who violate alcohol policies. Sanctions that are enforced consistently send the message that alcohol and drug abuse will not be tolerated. It should be noted, however, that the U.S. Department of Education’s Office for Civil Rights (OCR) warns schools that these disciplinary policies could have a chilling effect on victims’ or other students’ reporting of sexual violence offences. This is especially true if the victims or bystanders were in violation of campus alcohol, drug or other rules when the incident occurred. Because of this, OCR recommends that “schools inform students that the schools’ primary concern is student safety, that any other rules violations will be addressed separately from the sexual violence allegation, and that use of alcohol or drugs never makes the victim at fault for sexual violence.” Offering alcohol-free events, such as homecoming, athletic events, concerts and parties can also help to provide students with alternate activities that don’t put them in as much risk for sexual violence.

1 Ads should be placed around campus on posters, buses, bookmarks, table tents, door hangers and computer screens (where students and staff must login) 2 Do a saturated concentration of ads for six weeks and then take everything down. This keeps the messages from getting stale. 3 “We found that the more the target audience says ‘These people look like me, say things I say,’ the greater the effect,” says Jane Stapleton, who is co-director of Prevention Innovations Research and Practices for Ending Violence Against Women at the University of New Hampshire. “For example, we found that the students in Durham, N.H., look really different than the students in Merced, Calif. We have a winter here that is really different, so we wear different clothes. Also, New Hampshire is predominantly white. At UC Merced, I think 45% of their students are white.” 4 Target everyone, not just first year students. www.campussafetymagazine.com

3/2/12 10:49 AM

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INNOVATIONS

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preventing sexual violence

SEXUAL ASSAULT STATISTICS

•

• • • Between 20% and 25% of women will experience a completed and/or attempted rape during their college career •

(1)

• More than half of raped college women tell no one of their victimization (1) • 80% of sexual assault and rape victims are under the age of 30 (1) • 44% of sexual assault and rape victims are under the age of 18 (1) • Persons with a disability had an age-adjusted rate of rape or sexual assault that was more than twice the rate for persons without a disability (1) • Juveniles (youth ages 17 and under) account for almost 90% of male victims in every type of sex crime (1) • 99% of people who rape are men (1) • In 1 in 3 sexual assaults, the perpetrator was intoxicated (1)

• Only about 2% of all sexual assault accusations reported to police turn out to be false. This is the same rate of false reporting as other types of violent crimes. (1) • Victims were on a date with the perpetrator in 12.8% of completed rapes and 35% of attempted rapes (2) • 43% of the sexual victimization incidents involve alcohol consumption by victims and 69% involve alcohol consumption by the perpetrators (2) • Approximately 1 in 5 female high school students report being physically and/or sexually abused by a dating partner (3) • College freshmen and sophomore women appear to be at greater risk of being victims of sexual assault than are

COMMON RAPE MYTHS

• •

upperclassmen. 84% of the women who reported sexually coercive experiences experienced the incident during their first four semesters on campus. (4) Students living in sorority houses and on-campus dormitories are 3 times and 1.4 times (respectively) more likely to be raped than students living off-campus (5) 38% of college-aged women who have been sexually victimized while in college had first been victims prior to entering college, making past victimization the best predictor of future victimization (6) At least 50% of college student sexual assaults are associated with alcohol use (7) Fraternity men have been identified as being more likely to perpetrate sexual assault or sexual aggression than nonfraternity men (8) College men who participated in aggressive sports (including football, basketball, wrestling and soccer) in high school used more sexual coercion (along with physical and psychological aggression) in their college dating relationships than men who had not. This group also scored higher on attitudinal measures thought to be associated with sexual coercion, such as sexism, acceptance of violence, hostility toward women and rape myth acceptance. (9) 90% of acquaintance rapes involve alcohol (10) 30% of the college women who said they had been raped contemplated suicide after the incident (11)

(1) U.S. Department of Justice (2) National College Women Sexual Victimization (3) Dating Violence Against Adolescent Girls and Associated Substance Abuse, Unhealthy Weight Control, Sexual Risk Behavior, Pregnancy and Suicidality (4) An Examination of Sexual Violence Against College Women (5) Correlates of Rape While Intoxicated in a National Sample of College Women (6) Our Vulnerable Teenagers: Their Victimization, Its Consequences, and Direction for Prevention and Intervention (7) High Risk Drinking in College: What We Know and What We Need to Learn (8) Coercive Sexual Strategies (9) Dating Aggression, Sexual Coercion, and Aggression-Supporting Attitudes Among College Men as a Function of Participation in Aggressive High School Sports (10) National Collegiate Date and Acquaintance Rape Statistics (11) Warshaw, Robin, 1994

The following beliefs about sexual assault are held by many individuals, both male and female, in our society. Experts claim the following myths create rape-supportive attitudes and wrongly put the onus of prevention on women/girls. • Myth 1: Many girls/women falsely claim rape out of revenge or regret over consensual sex. • Myth 2: Girls/women “ask for it” when they dress and act in an overly flirtatious or sexual manner or when they drink or take drugs. • Myth 3: Men can’t restrain their sexual urges. • Myth 4: Girls/women who consent to any sexual activity or minimal sexual contact are consenting to all sexual activity, and they give up their right to say “no.” • Myth 5: Promiscuous girls are to blame for being or putting themselves in a bad situation. Source: Journal of Sport & Social Issues

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3/2/12 10:49 AM

â&#x20AC;˘ School assemblies and back-toschool nights â&#x20AC;˘ Developing specific sexual violence materials that include the schoolâ&#x20AC;&#x2122;s policies, rules and resources for students, faculty, coaches and administrators. Materials should include where and to whom students should go if they are victims of sexual violence. The materials

TITLE IX SEXUAL VIOLENCE PREVENTION GUIDANCE IN APRIL 2011,

the U.S. Department of Educationâ&#x20AC;&#x2122;s Office for Civil Rights (OCR) sent a â&#x20AC;&#x153;Dear Colleagueâ&#x20AC;? letter to colleges and public and private K-12 schools outlining their duties under Title IX, a federal civil rights law that bans sexual discrimination, harassment and violence. Some of the measures designed to prevent sexual violence that are recommended by the OCR include:

should also tell students and school employees what to do if they learn of an incident of sexual violence. For more guidance on Title IX and the OCRâ&#x20AC;&#x2122;s â&#x20AC;&#x153;Dear Colleagueâ&#x20AC;? letter, visit www.CampusSafetyMagazine.com/ TitleIX. For additional coverage of this and other healthcare and educational safety and security topics, visit

CampusSafetyMagazine.com

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â&#x20AC;˘ Publishing a notice of nondiscrimination â&#x20AC;˘ Designating an employee to coordinate Title IX compliance â&#x20AC;˘ Adopting and publishing grievance procedures â&#x20AC;˘ Providing education and training that covers what constitutes sexual harassment and sexual violence, the schoolâ&#x20AC;&#x2122;s policies and disciplinary procedures and the consequences of violating these policies: â&#x20AC;˘ Orientation programs for new students, faculty, staff and employees â&#x20AC;˘ Training for students who serve as advisors in resident halls â&#x20AC;˘ Training for student athletes and coaches

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www.campussafetymagazine.com/freeinfo/13112 MARCH 2012

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records management

Some software solutions allow users to access full incident reports through the daily log.

SOFTWARE CAN KEEP YOU

CLERY COMPLIANT Keeping accurate and up-to-date Clery reports can be both challenging and time consuming. A records management software with customizable fields and easy report generation could help your campus overcome these issues. By Brittany-Marie Swanson

hile developing the incident management module of its NaviGate software, Lauren Innovations sent out an E-mail containing a hypothetical scenario to 15 colleges. Officials were asked to calculate the number of Clery Act-reportable crimes contained within the scenario. The official number of Clery crimes in the scenario was one, but none of the respondents calculated correctly. When the company conducted a

follow-up with the 15 colleges, officials said they usually over estimated the number of incidents because they would not be fined by the U.S. Department of Education for submitting too high a number. “From our 15-school example, this tells me that all the Clery statistics are quite skewed out there,” says Chris Porter, Lauren Innovations’ technical product manager. Fortunately, using records management software can help campuses free up personnel and make Clery Act crime counts more accurate. Here’s how.

CUSTOMIZE SOFTWARE TO FIT YOUR CAMPUS Campuses looking to implement records management software with a Clery component should select scalable software that can be adjusted to fit the needs of the campus, according to Nick Kehoe, sales and marketing manager at Competitive Edge Software (CES). CES’ Report Exec allows users to relabel or remove unnecessary fields, “really stripping it down and making every piece of the puzzle exactly as you want it to be to avoid any confusion for officers,” he explains.

If You’re Still Unsure IF YOU ARE STILL in doubt when it comes to counting Clery crimes on your campus, it might be time to contact the U.S. Department of Education. “There are three pages of federal legislation, and we’re up to about 120 some pages of interpretations,” says Ray Thrower, director of campus safety for Gusta-

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vus Adolphus College. “So if you’re not sure, contact the Department of Education and make sure that you get what they tell you in writing.” Resources for crime reporting at schools can be found on the U.S. Department of Education’s Web site at http:// www2.ed.gov/admins/lead/safety/campus.html

www.campussafetymagazine.com

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records management

“Our philosophy is to provide more than you may even need but then give you the ability to customize every field in the program.” Users of Lauren Innovations’ NaviGate can set up incident categories and subcategories. The program uses “a tree format that lets you drill down to a very finite level of detail if you want to,” Porter explains. For example, administrators can customize the software to allow users to specify if a weapon was used in an assault and even list types of weapons.

OUR PHILOSOPHY IS TO PROVIDE MORE THAN YOU MAY EVEN NEED BUT THEN GIVE YOU THE ABILITY TO CUSTOMIZE EVERY FIELD IN THE PROGRAM. CAPTURE DATA THE WAY YOU WANT Administrators might choose to capture data about campus crimes in a way that does not directly match up with what is required on a Clery Act report. That isn’t a problem for NaviGate users, says Porter. While the Clery Act includes a defined list of crimes campuses are required to report, “[NaviGate] allows our users to capture the data in the way they are used to and in any way they want; then our system actually does the matching between their categories and the Clery categories on the back end when we run the reports.” For instance, administrators could opt to include a list of campus locations in NaviGate’s incident management module such as specific building names or general common areas. Lauren Innovations will take that data and change it to match the four types of locations dictated by the Clery Act: On-campus, residence hall, non-campus or public property. Every report created in CES’ Report-Exec goes through a review process, says Kehoe. “A few people [Clery officers] are assigned access to Clery reports through the program; they go report by report and they have to actually sign off on each report.” If necessary, those officers will add to the Clery report based on the original incident report. “They can manage this through 28

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a variety of search options to make sure they’re addressing every single report.”

SOFTWARE IS A TIME SAVING DEVICE According to Ray Thrower, director of campus safety for Gustavus Adolphus College in Saint Peter, Minn., records management software can save campuses time and resources. Thrower began using CES’ Report Exec Clery module a year and a half ago. He also worked with Lauren Innovations to help develop NaviGate’s Clery module by sitting on an advisory board. “Before [I started using CES’ software], I’d wait until the summer to run the reports,” Thrower says. “It would take me three to four weeks to get through all of the reports and make sure that they were accurate. Now, I don’t have to worry with that. I know that my data is updated on a daily basis.” Through the software, Thrower receives daily E-mails containing Clery reports, which require his final approval. Each time a campus officer fills out a report, it automatically appears on the software’s dashboard when Thrower logs in. He verifies the report is complete by selecting a checkbox, which “sends it into ‘Clery land,’” he says.

VIEWING YOUR DATA SHOULD BE SIMPLE Advance search options can give users easy access to data. “This is one giant database program, which is taking in a ton of information about people, vehicles, you name it,” Kehoe says. “However, pulling [specific data] up is pretty easy.” Report Exec allows users to search by report type, number of pages, names, dates and more. The data can also automatically be converted into charts and graphs within the program. The software can be set up to send automated E-mails to users so they will receive daily, weekly or monthly crime reports in their inbox if desired. Users access full incident reports through the daily log in NaviGate. Depending on a user’s role and level of access, different information will

Components of a Daily Crime Log A DAILY CRIME LOG is an integral part of your records management software. Using this log, your campus officers should do the following: • Record crimes committed within the campus security department’s jurisdiction and within Clery geography • Log these crimes within two business days of receiving the information • Have a paper backup in case the electronic log cannot be accessed • Make more than one officer or staff member responsible for log maintenance • Include the nature of the crime, case number, date/time reported, date/time occurred, general location and disposition of the complaint • Be sure to ask local law enforcement to alert campus security to crimes committed within your geography. Source: The U.S. Department of Education

Users Need Training YOU’VE SELECTED YOUR SOFTWARE. Now, are

your security personnel able to properly use it? “My officers were up and running the [Report Exec] software within about 15 of training,” says Ray Thrower, director of campus safety for Gustavus Adolphus College. CES offers several levels of training for its users: • Web training. “[This training] is conducted over the web. It’s really more for specific needs, for instance, if you want to address certain modules,” says Nick Kehoe, CES sales and marketing manager. • Onsite training. “We offer onsite training for a more hands on approach,” says Kehoe. “We’ll actually come onto the site and analyze the way you’re doing things.” • Open classes. CES offers train the trainer classes and open classes for end users. Lauren Innovations offers two training options: • Administrator level training. “This training is for the people who are doing the back end setup [in the program],” says Chris Porter, Lauren Innovations’ technical product manager. “It’s usually conducted via WebEx.” • End user training. “This is basically a video-based course that shows them how to use the dispatch module, how to create an incident or how to follow up on an incident — and that’s at the dispatcher level, the reporter level or the supervisor level.” www.campussafetymagazine.com

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feature

records management

8 Features To Look For Before Purchasing Your Software HERE ARE SOME THINGS to consider prior to selecting records management software: Test the software. A 30-day trial will help you and your security department decide if a product is right for your campus. Data extraction. Once you have entered data into the program, you should be able to easily extract it in the form of reports or other formats. Also, you should be able to transfer that data if you choose to change programs. SAFETY Act designated by the Department of Homeland Security. This provides important legal liability protections, meaning that your data is secured. Consider outright costs and additional fees. Can you purchase the software outright? If not, a lease program that requires a flat annual fee might be an acceptable alternative. Beware of extra maintenance costs or fees associated with software updates. Mobile applications. Can your campus security personnel access the software on iPads or other mobile devices? Incident trending. Can you use the software to view where crime is most prevalent on your campus? Customer service. What kind of service do you get from the company after you have purchased the software? An end user advisory group. Does the company look for input from its end users?

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be displayed in the log. “Every user has their own account,” Porter explains. “There are some places we automate for them, where we tie into a human resources system, and there’s some that just manage it themselves. It really just depends on the size of the campus or the college.”

WHO HOSTS THE DATA IS IMPORTANT Campuses looking to implement records management software will need to decide how to host the data. CES offers two options: Report Exec Enterprise, which is hosted by the college, and Report Exec Direct, which “uses the software as a service model, where we host the data for them,” explains Kehoe. Opting to have your software provider host your data is a cost-effective option, says Thrower. “They store all of the information for us, and we don’t have to worry about the cost of the maintenance of the servers. We don’t have to worry about the backups,” he explains. “It’s a secure network, so I don’t have to worry about someone trying to tap into it.” Web-based software like NaviGate allows users to access data on any device with a browser. Lauren Innovations hosts that data on its servers. “We do redundant back up between the two servers and real time failover as well,” Porter says. “So in the event that a server would go down, all of the traffic is routed to the other server and the information is contained on both, so there is a real time redundancy between our two data centers that are separated by a couple thousand miles.” For additional coverage of this and other healthcare and educational safety and security topics, visit

CampusSafetyMagazine.com www.campussafetymagazine.com/freeinfo/13143 30

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case study

Shown here is a Nye County elementary school teacher who is wearing one of the system’s pendants around her neck. The pendant includes a microphone, which amplifies her voice so students can hear her. It also includes a panic alarm button that she can activate during an emergency. Upon activation of the panic button, the video and audio portions of the system start recording and the school principal and district superintendent are notified. They can then view the video and listen to the audio. They can also stream it to local police should their involvement be required.

District at a Glance

All photos in this story provided by Lisa Mays, Flutterbys.org

Achieving Safety and Academic Excellence

Comprised of approximately 18,000 square miles in Nevada, the Nye County School District is the largest school district in the contiguous United States. Its 21 schools are located in diverse areas, from suburban Las Vegas (Pahrump) to a one-room schoolhouse with 17 students in the town of Duckwater. About 5,600 students attend Nye County Schools, and the district encompasses Area 51, the Nevada Test Range and Yucca Mountain. Approximately 700 faculty and staff work for the district. Nye County Schools partner with the Nye County Sheriff’s department, and two school resource officers (SROs) work in Pahrump’s high school and middle schools. DARE and gang resistance officers work in the elementary schools.

The Nye County (Nev.) School District has installed an audio enhancement, panic alarm and camera system in its classrooms that not only keeps kids safe and secure, but helps them stay engaged in class lessons. By Robin Hattersley Gray

hen it comes to safety and student academic achievement, school security professionals and administrators can sometimes be at odds. The former can be too focused on security and emergency management while the latter can be too focused on their institution’s educational mission. Although both groups of individuals genuinely believe they are looking out for the best interests of the children in their charge, disagreements often arise, especially when limited resources are at stake. Fortunately, Nye County (Nev.) schools have discovered a way to improve student engagement in class 32

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while also increasing campus safety and security. It’s a solution that combines an audio system that amplifies a teacher’s voice, along with a panic alarm system and security cameras.

TO LEARN, STUDENTS MUST HEAR THEIR TEACHERS A few years back, Nye County School District Superintendent Dr. William “Rob” Roberts’ goal was to help students improve their academic performance — particularly those who were sitting in the back of the class or were hearing impaired. He wanted to ensure all of the students in each classroom could hear what the teacher was saying — a wise move considering that as much as 80% of what students

Deployment Suggestions for Audio Enhancement, Camera and Panic Alarm Systems • Install panic buttons in front offices, under desks where they can’t be seen by the public but can be easily reached by campus staff • When the campus is closed, put cameras in classrooms on motion detectors so that they activate should there be an intruder • Place system sensors in areas outside of classrooms (halls, stairwells, etc.) so teachers can use their panic buttons (on their pendants) when they walk around campus • Integrate this system with other legacy security systems www.campussafetymagazine.com

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feature

case study

Hafen Elementary School Principal Todd Nelson views the classroom from a computer in his office.

This is the classroom view from a video camera. The cameras used in the installation are pan/tilt/zoom so first responders can control them for a better view of an incident.

learn is provided by the teacher’s spoken communications. Audio enhancement seemed to be the appropriate solution for his district. Indeed, research by Allen & Patton; Gilman & Danzer; and Palmer indicates students are less distractible and more attentive in classrooms that have amplified sound. Additionally, the system helps teachers manage students who are not behaving appropriately. Gregory A. Thomas MS, who is managing director for campus safety initiatives for SAFE System Classrooms puts it this way: “When you have a classroom that is out of control, it might be because that back row is act34

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iing up and not engaged because they can’t hear. I wish I had [audio enhancement] when I was in charge of security at New York City schools. Better yet, I wish I had it when I was going to school. Being in the back row meant that when the teacher turned their back, it was party time.” In light o of the data supporting audio enhancement as a means of improving student academic achievement and behavior, the district installed the system, which includes a bolo-tie-type of pendant that hangs around the teacher’s neck. The pendent holds the microphone that amplifies the teacher’s voice. With the audio enhancement system now in place, Nye County Schools have realized another benefit: reduced teacher fatigue and absenteeism. “I found that upon installation, the teachers who use it aren’t worn out as much at the end of the day because they can speak in a normal tone of voice,” says Roberts. “They have fewer days that they are sick.”

CAMERAS, PANIC BUTTONS AUGMENT AUDIO With the success of the audio enhancement system, Roberts deter-

mined even more success could be achieved if it included cameras and panic alarm buttons. In August and September 2011, the SAFE System/ViewPath (the video surveillance and panic alarm portion of the system) was installed on six campuses, including every classroom of the district’s new elementary school and high school. SAFE System/ViewPath is also currently being installed as a retrofit in one of the district’s middle schools. “When a teacher has a crisis, they have a pendent around their neck with a button, and all the teacher has to do is touch it,” Roberts says. “When they activate the button, it activates the camera, recording the entire classroom [audio and video] and sends an alert to the principal’s office. There is a screen that tells you which room the crisis is in.” Roberts and the school principals can view the video online to determine the circumstances of the emergency and the level of response required. The video can also be streamed to local police laptops and PDAs, providing them with appropriate information on the incident in question. The cameras can be remotely controlled by law enforcement so they can focus on specific areas of the room.

FERPA, PRIVACY ISSUES ARE AVOIDED It should be noted, however, that local law enforcement must first obtain permission from the district and then the district sends them a link to the video stream. This formalized process can help allay potential privacy/FERPA concerns. Another way the district calms potential concerns of students, teachers, parents and the public is to inform them about the system through board meetings, newsletters, training, newspaper articles, TV news and the parent/ student handbook. The publicity efforts stress that the audio, video and information from the system is only used for the classroom, and it is not broadcast anywhere or put on the Web. Roberts also notes that because his district is located in Nevada where there is a lot of gaming, “Everything you do here is recorded,” so the public is generally very comfortable with video surveillance. Thomas adds that “It’s not a ‘gotcha’ thing; it’s more of ‘I got your back’ www.campussafetymagazine.com

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case study

WE ALSO HAVE MANY TEACHERS WHO DIDN’T KNOW THEY TAUGHT THE WAY THEY DO. ‘I DIDN’T KNOW I LEANED TO THE RIGHT WHEN I SPEAK. I DIDN’T KNOW I FOCUSED MORE ON THE GIRLS THAN THE GUYS’. Gregory A. Thomas MS, managing director for campus safety initiatives for SAFE System Classrooms thing.” That being said, he recommends districts using this type of system get permission from students, parents, the district, teachers and principals before deploying it.

SYSTEM USED FOR TEACHER TRAINING, STUDENT EVALUATIONS In addition to improved classroom safety and student learning, the audio and video components can be used for teacher training, evaluations of student behavioral issues and distance learning. “The teacher can, in conjunction

with the principal, set the instrument up so they can record their own classroom instruction and use that in professional learning communities where teachers can work on best practices or mentor a junior teacher,” Roberts says. With teacher evaluations, the teachers know the system is recording but the students don’t. Also, the principal isn’t physically in the classroom so he or she can get a more realistic idea of what is actually happening in the classroom and the student’s real behavior and natural interactions with each other and the teacher. Thomas adds that “We also have many teachers who didn’t know they taught the way they do. ‘I didn’t know I leaned to the right when I speak. I didn’t know I focused more on the girls than the guys.’” Additionally, with distance learning, parents can view a teacher’s lesson to help their child. Students can also view lessons to assist them with their homework. The solution also helps homebound students keep up with their assignments.

PUT CAMERAS IN PROPER LOCATIONS When funds become available, Roberts hopes to expand the system district wide. For other districts considering a system like this, Thomas has some pretty strong feelings about incorporating technological solutions in general. “Typically, what schools do is install it and then check the box and say, ‘I have cameras; I do scanning so my school is safe,’” he says. “With cameras and metal detectors, they aren’t panaceas. Make sure you have cameras in the right locations. If your data says that many incidents occur in the cafeteria at 3 p.m., then that’s a good place to put your cameras. But if you put cameras in places that will make people feel safer, you could be wasting an installation.” Roberts also recommends that, whenever possible, the system should be installed during new construction rather than as a retrofit. For additional coverage of this and other healthcare and educational safety and security topics, visit

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feature

hospital fire integration

Illustration: Ron Rennells

ARE YOU READY TO EMBRACE

BUILDING SYSTEMS INTEGRATION? Integrating solutions like fire, HVAC, access control and video enables campuses to pull in every available bit of data during an emergency. Doing this allows security officials, law enforcement and fire personnel to better respond to a crisis. By Beth Welch

ying any type of building system in with a facility’s fire alarm system was considered almost taboo by fire alarm inspectors as little as 10 years ago, and the technology to tie such systems together was either too costly or too difficult to put in place. Today’s integration capabilities are much broader, more economical and less cumbersome for system designers, plus easier-to-use for security and facility managers. These potential features and benefits have lead to an upsurge in fire alarm integration, particularly in large healthcare and educational complexes.

MAKING FIRST RESPONDERS’ JOBS EASIER IS TOP GOAL When a major East Coast hospital spe38

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cializing in the health of women and infants recently added a new wing, integration was a primary element of its design. This integration went well beyond some of the common concepts of video working with access control or the like. This system tied in everything from access control to fire detection, HVAC (heating, ventilation and air conditioning) and elevators, lighting and security systems. If smoke is detected on a floor, the HVAC kicks-in to mitigate smoke. When a fire alarm sounds, doors in certain areas open, while those in other areas remain closed. “The main concern was safety of the newborns — they didn’t want anybody to pull a pull station and leave with a baby,” says Rick Silva of Fire Suppression Systems Group in Pawtucket, R.I.,

a Gamewell-FCI Engineered Systems Distributor (ESD). For this hospital project, the big driver was to make facility and security management’s job easier, says Paul Clement with Cintas Fire Protection in

The ONYXWorks graphic workstation monitors the entire fire alarm network throughout the campus of Kansas City Kansas Community College. This system can also control specific components of the network. www.campussafetymagazine.com

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hospital fire integration

Pawtucket, R.I., and the primary life safety integration company on this job. “Ease. Ease in knowing that there’s an alarm, seeing it actually working,” says Clement. “They know doors will open, or won’t open, specifically to each area — it’s site-specific.” Integration addresses key challenges that security officials in any campus — healthcare, college, business park or other — have to deal with, suggests Herb Farnsworth with TED Systems LLC in Shawnee, Kansas. “The common problem is you have multiple people in multiple buildings not being able to control egress and access, and communicate with them as easily as you could in one building,” claims Farnsworth. “With proper planning, a very tight integration of multiple functions makes sense.” The overarching benefit of integration is pulling in every available bit of data so that when an emergency notification occurs, security officials at the scene and responding police, fire, ambulance and others can have the greatest amount off information possible. “Disparate systems with overlaps or gaps that exist in various locations and require different operating procedures via various hardware devices cause confusion and delay,” says Farnsworth. “Confusion and delay increase risk. In the event of an emergency, having all the information in one place to evaluate the risk and execute the best plans quickly is key.” For example, if a pull station sets off a fire alarm, in an integrated system cameras will immediately call up images from that area, smoke-detection units from that spot will report their findings and security officials can immediately assess whether there’s an actual emergency or if it’s a false alarm. Farnsworth says he sees value in tying in as many systems as possible — video, access control, intrusion alert, HVAC, fire suppression monitoring, and anything that involves a critical alarm, from water alerts in the floor of a data center to high-temperature alarms in critical parts of a facility. “Anything that is of critical nature, 40

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( (above) Signawest Fire Alarm Specialists Joseph Laforga (left) and Joel Bates (right), and St Rose Hospital’s facility Engineer a Brian Monk (center) program and test the St. Rose Hospital’s NOTIFIER fire alarm system. N ((left) St Rose Hospital’s facility engineer, Brian Monk, inspects tthe NOTIFIER NFS2-3030 fire alarm control panel protecting St. Rose Hospital in Hayward, Calif. R

w which is goin ing to protect h assets off the h b ld the building and people inside” should be tied in, he says.

OPEN SYSTEMS MAKE INTEGRATION EASIER Most of the integrators interviewed claim to be seeing a rising number of integration-heavy projects. One technology enabler noted is the increasing sophistication of software. Microsoft makes a package that allows company officials to enter employee data into one department’s system, such as human resources, and use that data to populate other systems, such as access control and visitor management, Farnsworth explains. Moreover, building management systems (BMS) software that can connect and control a variety of systems, including HVAC, access control, video and fire protection, is becoming more versatile and user-friendly. Farnsworth noted that most manufacturers have moved toward more open platforms that allow their technology to interoperate with other systems. It’s a philosophical determination, he suggests. “Honeywell has been smart enough

to know that while they sell security systems, access control, video and fire alarm systems, they better be able to interface with other systems that are out there,” said Farnsworth. “Being closed and being proprietary, in my opinion, is a short-term profit strategy. If you want to be a market leader, you have to be open.” Farnsworth’s firm has worked on a number of integration projects utilizing NOTIFIER fire alarm systems, and he believes true integration enables software platforms to communicate and interact. “Integration no longer means relying solely on hardware-based connections,” he says. “Properly planned and implemented, integration via software is cost effective and reduces risk. It avoids the duplication of devices and wiring.”

ACHIEVING INTEGRATION REQUIRES COORDINATION Still, systems integration can be complicated. For instance, in the aforementioned East Coast hospital expansion, tying HVAC in with the fire alarm system involved 1,000 points where the two communicated. Throughout the hospital project, all principals would meet almost weekly www.campussafetymagazine.com

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hospital fire integration

Kansas City Kansas Community College’s integrated system shows security video feeds with a fire alarm alert pop-up in the lower right corner of the screen.

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to ensure everyone was on the same page. Working with construction managers to connect integrators with the experts who knew the individual systems, along with providing all of the documentation and manuals for each system was a big time-saver. That mix of technologies and expertise is the biggest challenge in big integration projects, says Clement. As an example, the East Coast hospital job involved an HVAC system, fire alarm and security system, all from various companies. Even the elevators were from three different manufacturers, highlighting the need for coordination of expertise and documentation to be done right at the start. According to Clement, technology has never been the real obstacle to integration. “The technology for integration has always been there through the use of relays and stuff,” he says. “But now it’s easier just to go in there, use your laptop, and change controls in a relay to open or close certain contacts.” So while technology itself works together, Clement noted that the challenge comes in getting the elevator expert there at the same time as the HVAC guy and the fire alarm integrator. How do you address that problem? Proper planning, says Farnsworth. “You really need to engage the architect at the beginning of the project,” he explains. “And the architect needs to engage the end user, the mechanical engineer, the plumbing engineer, the security department, the facilities department — you’ve got to understand their campus layout, what’s critical to them beyond standard fire and access.”

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More and more frequently, healthcare and other campuses are specifying integration in new construction, additions and even retrofits, with reasons including efficiency and, in some areas, cost savings. Long-time integrators like TED Systems believe integration reduces duplication of systems, leading to reduced costs. To illustrate this point, Farnsworth offers an example on a small scale: A burglar system on the doors will involve one set of contacts to arm and re-arm. Another set of contacts on the same door may handle access control. Similarly in HVAC, a set of contacts may exist for temperature control, and another set to shut down fan relays for smoke exhaust. Throughout the building, additional wiring and devices duplicate each other because the systems were put in separately, not in an integrated fashion. Funding and oversight will typically come from different departments with no eye toward the overall cost savings that integration could provide. “I can’t over-impress the need for an overall look at the project when it starts and upfront planning. What happens in most cases is the fire alarm, fire suppression and security

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systems are bid as separate projects, and there’s not a real definition as to what they want these systems to do past basic functions,” says Farnsworth. “Decisions are made for all the wrong reasons when planning is not an important part of the process to start with.”

PERSONNEL MUST BE TRAINED ON NEW SYSTEMS Not every integrator is a fan of increasing integration in certain instances. Mike Hard, president of Hard Fire Suppression Systems, a Gamewell-FCI ESD in Columbus, Ohio, warns of the potential impact of tying other mission-critical systems such as HVAC, access control and video into life safety systems like fire detection and suppression. Hard relates one instance where there was a security issue in a building with an integrated system. Untrained personnel — including first responders — took over the integrated system. “It really threw a monkey wrench into the system, them hitting switches, trying to control systems they didn’t understand,” says Hard. “Video and access control overloaded. The systems locked-up and no one was happy.” Regardless of the level of integration, most life safety integrators will agree all personnel who could potentially touch a fire alarm system must be thoroughly trained on its use and function. While code mandates regular fire alarm system tests, all users, including facility management, security officers and local municipal police and fire fighters should receive ongoing refresher trainings on the system. When dealing with integration’s technical challenges, Mike Betten of TED Systems feels his expertise as an integrator can help avoid catastrophes. “There’s nothing wrong with involving integrators in the process,” he says. “We’re going to have the most experience with the systems that are actually compatible. Through our experience, we know where there might be issues.” Hard notes there are solutions that allow security directors and building managers to monitor and control various systems through one interface. Additionally, this can be done without necessarily tying those systems together and exposing them all to potential processor failures or other technological weaknesses. “All that said, they make systems out there — GamewellFCI’s is called FocalPoint — that can take standalone systems and integrate them in a way that makes sense to me and a lot of other people,” said Hard. “You can monitor all these systems and have some controls without directly affecting the functionality of the building safety systems.” All-in-all, integration of multiple building systems with the fire alarm can lead to cost efficiencies and tighter control for facility and security management. However, upfront coordination of key stakeholders, system experts and technical information is essential for success. And for those weary of true integration, today’s graphical workstations from proven life safety manufacturers can provide extensive monitoring and control of multiple systems without the actual merging of technologies. BETH WELCH is the public relations manager for Honeywell Fire Systems. For additional coverage of this and other healthcare and educational safety and security topics, visit

CampusSafetyMagazine.com www.campussafetymagazine.com/freeinfo/13146 MARCH 2012

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feature

video surveillance case study

NEW VIDEO SURVEILLANCE SOLUTION ENSURES THE SAFETY AND SECURITY OF RESIDENTS OF THE TEXAS DEPARTMENT OF AGING AND DISABILITY SERVICES’ 12 CAMPUSES.

Illustration: Ron Rennells

n June 2009, the 81st Texas Legislature passed Senate Bill 643, requiring video surveillance equipment be installed in all Texas Department of Aging and Disability Services (DADS) facilities for the purpose of detecting and preventing the exploitation or abuse of residents and clients. DADS issued a Request for Offer, and Texas-based Knight Security Systems was selected by the institution to install more than 3,200 cameras in 336 buildings on 12 campuses throughout Texas. Not only did the project span the state, it would be completed in one year’s time. Additionally, during the project, a wide array of interested par-

LONE STAR STATE

PROTECTS WITH MEGAPIXEL VIDEO

ties monitored the installation to verify that the advanced technology would ensure the state was, indeed, providing adequate protection for some of its most vulnerable citizens.

ALL-MEGAPIXEL SOLUTION WINS THE BID Knight and IQinVision won this highprofile contract by offering a scalable solution using new technology that achieved DADS’ security goals while saving the state money in terms of number of cameras needed and in installation and long-term maintenance costs. Chris Hugman, Knight Security vice president and the company’s executive project manager, recalled the bid process: “We were not the lowest bid,

By Wendi Burke

but we received high marks on our management approach and our overall project design,” he says. “Also, I’m fairly certain we were unique in offering an all-megapixel solution. We were convinced that megapixel quality images were essential to DADS accomplishing their objectives to carefully monitor the quality of care for their residents. With the IQeye cameras you can zoom in to get the details of the activity anywhere in a room. That’s the capability they truly needed.” The installation commenced in January 2010 and utilizes IQinVision HD megapixel cameras, OnSSI Ocularis video management software, Zyxel network switches and Dell Servers to

Campus at a Glance The Texas Department of Aging and Disability Services (DADS) was established in September 2004 by the Texas Legislature, when it consolidated the mental retardation services and state school programs of the Department of Mental Health; community care, nursing facilities, and long term care regulatory services of the Department of Human Services; and aging services and programs of the Department on Aging. DADS administers long-term service and support for the aging and for persons with cognitive and physical disabilities. DADS also licenses and regulates providers of these services. The Mission of the Texas Department of Aging and Disability is to provide a comprehensive array of aging and disability services support, and opportunities that can be easily accessed in local communities. Resident population varies at each campus, ranging from 50 to 400. In total, the DADS network of campuses cares for approximately 2,000 residents. Residents run the gamut of conditions, from a complete vegetative state to highly-functioning mildly-handicapped individuals who live on a campus. One location serves as a state school for troubled youth. 44

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feature

video surveillance case study

Project Highlights • The overall project was completed on budget, ahead of schedule, and the reports from DADS to date are that the primary project objective to ensure quality care for all residents is being met in full. • Knight Security re-organized its entire company to form a project team dedicated solely to the DADS project. The team was led by one of the company’s owners, a vice-president, bringing focus and commitment to project management and keeping this enormous project separate from the rest of the company. • The integrator created staging locations away from its Austin corporate headquarters in order to receive large amounts of equipment; then test and prepare equipment for installation over 12 months at 12 different locations. • IQinVision HD megapixel camera technology was installed to achieve project objectives in terms of areas of video coverage and image quality to ensure accurate observation of staff activity, and to reduce the overall number of cameras needed. This reduced installation time, cost and future maintenance. • Knight selected OnSSI Ocularis video management platform for video management and monitoring, ease of use, and partitioned and tiered access capabilities. • The IQinVision cameras selected feature H.264 Main Profile compression, the highest performing H.264 compression profile with the most efficient bandwidth consumption — helping to meet DADS’ ambitious transmission and storage goals and budgets. 46

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The video surveillance solutions installed in DADS’ facilities monitor common rooms, task areas and work centers with megapixel cameras. At least two people monitor video at all times at each of DADS’ 12 campuses.

provide the interactive video-monitoring interface. It is comprised of more than 3,200 H.264 HD megapixel cameras and includes IQeye Alliancepro and 4-Series dome cameras, and an end-to-end network infrastructure with 35 miles of fiber optic cable to connect all the buildings on each campus. “The timing of the project allowed us to do a couple of interesting things that yielded significant benefits to the state,” said Hugman. “Image quality is critical to this customer, so we used IQeye megapixel resolution cameras

performance. Had the project been six months earlier, the technology would not have been on the market to support our approach.” By installing HD megapixel cameras, DADS was able to use fewer cameras when compared to standard definition cameras and still cover more area in each building. By using H.264 compression, Knight was able to put more

You cannot put a price tag on providing DADS personnel such highly enhanced capabilities to monitor and better ensure the well-being of the residents who have been entrusted to their care. — Pete DeAngelis, IQinVision president and CEO. throughout. Secondly, we were able to incorporate the latest H.264 Main Profile video encoding, which gives better bandwidth and storage efficiency. The result has been superior quality images with manageable network and storage requirements — the customer has been very pleased with the clarity and

cameras on a single gigabit link, and the state is able to maintain an extended video archive without paying for exorbitant storage capacity. Each of the 12 DADS campuses has between six and 62 buildings, and the number of cameras in each building ranges from one to more than 70. www.campussafetymagazine.com

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SECURITY OFFICERS MONITOR VIDEO 24/7 The video surveillance solution installed monitors mainly the common areas of each building and/or where activities are performed — common rooms, task areas and work centers. The charge was to provide coverage in all public areas but no residents’ rooms, bathrooms or treatment rooms. Each campus has its own independent video surveillance system with a central monitoring room. This necessitated a system architecture that was very scalable to meet the requirements at each campus. Live monitoring is done at all 12 campuses; in fact, live monitoring is key to ensuring that all care is under constant observation to prevent any abuse or neglect. At least two people monitor video 24/7/365 at a bank of monitors at each location. The Ocularis video management software enables security staff to display up to 12 camera views on each monitor. The software includes mapping capability to enable staff to drill down by clicking on icons. Knight trained the more than 150 security employees on the most efficient and effective use of the video monitoring software. DADS security staff monitor campus activities to determine if any incidents are occurring. Additionally, when a parent or guardian approaches staff to complain about an incident or lack of care, or a resident is injured, the Ocularis software enables security staff to quickly and easily locate relevant video and then burn a disk of the video related to the complaint. Another department within DADS has investigators who then review any incidents and bring about an expeditious resolution.

viding DADS personnel such highly enhanced capabilities to monitor and better ensure the well-being of the residents who have been entrusted to their care,” commented Pete DeAngelis, IQinVision president and CEO. Knight Security’s hard work and commitment does not end here. They have a three-year support agreement with DADS, backed up by quarterly maintenance visits, as well as an

SNMP-based monitoring capability that alerts Knight on overall system status. Hugman reports they are involved with DADS personnel on a daily basis, providing key assistance from their centralized support center. WENDI BURKE is the director of global marketing communications for IQinVision. For additional coverage of this and other healthcare and educational safety and security topics, visit

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NEW SYSTEM IS ‘LIGHT YEARS’ AHEAD “The video surveillance technology has proven to be very, very effective,” concluded Hugman. “Previously, DADS wasn’t doing anything like this — what they have now is light years ahead of what they were doing before. The new system is allowing them to accelerate their caseloads, and they are able to handle complaints based on factual information and observation, instead of interviewing participants trying to get a straight story. DADS’ senior staff believe the system is working well and is enabling them to meet the objectives set down by the Texas legislature.” “You cannot put a price tag on pro-

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AS I SEE IT

Don’t Use Hallways As Tornado Shelters Had Joplin schools used hallways during the massive May 2011 tornado that struck Joplin, Mo., many lives would have been lost. By Jim Hounschell and Paul Timm

ith spring just around the corner, campuses and districts should review their emergency preparedness policies and procedures involving severe weather. The powerful tornado that struck Joplin, Mo., last May taught our district lessons that may bring far-sweeping changes to fundamental emergency procedures. As most of you remember, on May 22, 2011, Joplin was struck by a category five tornado, resulting in more than 160 deaths and 900 injuries. The tornado destroyed thousands of houses and severely damaged numerous apartments, businesses, school buildings and St. John’s Medical Center. Fortunately, because this tragedy occurred on a Sunday afternoon, schools were not in session. Nevertheless, school hallway cameras and the recovery efforts of administrators provided the following impactful lessons.

HALLWAYS OFTEN ACT AS WIND TUNNELS For literally decades, Joplin Schools have pulled students out of classrooms and placed them in interior hallways during severe weather drills and warnings. Students were lined up against the hallway walls and instructed to assume the “duck and cover” position. May 22 48

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has changed that practice forever The video cameras in Joplin High School and East Middle School enabled administrators to see what would have happened in those designated shelter areas had students been there. Large debris, from street signs to car bumpers, were effortlessly tossed down the halls by the tornado. In some areas, classroom walls fell into the hallway. Each hallway literally became a wind tunnel. Needless to say, many lives would have been lost in the school hallways had the storm came through during school hours. Equipped with that knowledge, Joplin Schools no longer utilize hallways - period. The Federal Emergency Management Agency (FEMA) has since placed shelters at schools that were damaged in the tornado, but many other schools do not have FEMA shelters. In those buildings, the district has cleaned out old, musty basements that were being used for storage and made them into shelter areas for as many students as possible. In the schools that needed additional shelter areas, or did not have basements, the district decided to use interior rooms - rooms that do not have any exterior walls. As a last resort, Joplin Schools will utilize rooms that may have an exterior wall, but do not have windows or exterior doors. In reviewing damaged schools, these areas fared much better than the hallways.

SUB-PAR 2-WAY RADIO SYSTEMS DIDN’T WORK Another impactful lesson from the Joplin tragedy surfaced during the initial stages of recovery and involved the need for better communication systems. Before the tornado, the school district relied on a dated, UHF, two-way radio system.The entire system consisted of one repeater. In fact, each school could communicate within the facility, but could not communicate from one

school to another. Not only was the existing system too limited, but standard practices involved administrators and staff members leaving assigned radios in the school building overnight. In the buildings that were struck by the tornado, all twoway radios were lost. Joplin administrators learned they needed two-way radio capabilities and practices that provided for communications from building to building across the entire district, day or night.

PHONES INOPERABLE, BUT TEXT MESSAGES GOT THROUGH To make matters worse, in the immediate aftermath of the tornado, landline telephone service and all cellular phone carriers were inoperable. Some cellular carriers were not able to restore service for up to five days. In fact, landline telephone service was not restored for much longer than that. As a result, Joplin Schools had no way to communicate with staff from the command post following the disaster. It took the district a few days to realize that text messaging would work dependably even though cellular phone voice services did not. Today, the city of Joplin and the schools that serve the community are still in recovery mode. Thanks to heroic efforts and a district-wide commitment to protect students and staff, numerous emergency preparedness changes have been made. Whether considering designated shelter areas or current communication capabilities, what will your response be to the lessons learned from this high-profile incident? PAUL TIMM is president of RETA Security and JIM HOUNSCHELL is safety coordinator for the Joplin Schools. Both can be reached at info@ retasecurity.com. For additional coverage of this and other healthcare and educational safety and security topics, visit

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SAFETY ZONE

Avoid the Active Shooter Trap In addition to prepareing for a potential firearm assault, be sure to also conduct shelter-in-place, severe weather sheltering and reverse evacuation drills.

ome years ago, one of my clithat school employees who have drilled ent schools spent a considerable and trained extensively on active shooter amount of money installing new procedures often perform worse on other locks on classroom doors to allow scenarios requiring a lockdown (such as teachers to lock their doors from scenarios where an aggressor is brandishing inside the classroom so they would not be a knife or other weapon) than employees exposed to danger by stepping outside the who have had less training but have been By Michael Dorn classroom during a lockdown. I apprecitrained with a broader focus. Research on An internationally recognized ate my client’s deep concern for the safety how the human brain and body perform authority on campus safety and of staff and students, but at the time this under stress helps us to understand these author of 19 books on the topic, expenditure was made, there were other findings. Focusing too much on any one Michael Dorn is the senior public safety and emergency managesafety concerns that would have been more type of crisis scenario can easily condition ment analyst for Jane’s Consultanlikely to result in death on their campus. people to be very good at that one thing cy. Dorn, a member of the Campus For example, at the time, the while not being very good at hanSafety Advisory Council, works with school did not have any dling situations that are differa team of campus safety experts to make campuses safer around the AEDs. We sometimes lost ent from that scenario. globe through Jane’s offices in nine Focusing too more students to deaths While all campus orgacountries. He can be reached at much on any one from heart stoppage in a nizations should take the schoolsafety@janes.com. type of crisis scenario bad week than we lost threat of an active shootCheck out Dorn’s podcast on the can easily condition from violence during an er situation seriously topic at www.CampusSafetyMagapeople to be very good entire school year. and prepare staff and zine.com/Dorn1. at that one thing while This particular school students to increase not being very good has competent leadersurvivability of such an at handling situations ship and a very high foevent, this should not be that are different cus on student safety. At done to the exclusion of from that the same time, like many other problems. Like offscenario. campus organizations around site family reunification prothe nation, they may not have tocols, hazardous materials inbeen as effective at addressing their cident protocols and a number of most pressing safety and security concerns other life-saving concepts, active shooter in the proper order. A complete hazard and responses are more complex than equally vulnerability assessment has helped them important protocols, such as fire evacuaimprove their focus, and they have worked tion procedures. Doing more lockdown diligently to address a much wider range drills than shelter-in-place, severe weather of risks. sheltering drills (where appropriate) and Like many school organizations, they reverse evacuation drills is a recipe for diwere caught in what I call the “active saster. If active shooter preparations occupy shooter trap.” Far too often, concern more than 10% of your organization’s plan for active shooter situations is out development, training and drills, the orgaFar too often, of balance with other risks and nization is probably out of balance in its concern for active hazards that also endanger huefforts to prevent mass casualty losses. shooter situations is man life and in some instances, My client has never experienced an acout of balance with can result in mass casualty or tive shooter or even so much as someone other risks and hazards loss of human life. threatening another person with a pockthat also endanger For example, most K-12 et knife on their campus. I am very glad human life and in schools conduct far more lockthey have not needed to rely on the locks some instances, can down drills than they do shelterthey installed. I am more grateful they had result in mass in-place drills for external hazthe wisdom to dramatically broaden their casualty or loss ardous materials incidents even concerns to other risks that were far more of human life. though more schools are affected likely to occur. That is how a great school by hazardous materials incidents than becomes a superb school. multiple victim school shootings. Simulations of hundreds of crisis situations with For additional coverage of this and other healthcare school employees from a number of disand educational safety and security topics, visit CampusSafetyMagazine.com tricts around the nation have also revealed 50

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Training Today. Prepared for Tomorrow. Safety profession, we’re the organization for you. With education, networking, credentialing and more, we connect the industry worldwide. Members share knowledge and expertise and together create a safer, more secure and responsive healthcare environment. The Facts: • We offer training manuals, certification programs and professional credentialing • Access to professionals through events & online • Personal development through educational programs and publications • Online access to research, job listings and colleagues on www.IAHSS.org

Questions? Give us a call at 888.353.0990 or visit the Membership section at www.iahss.org.

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TECH BOOT CAMP

The ROI of an Integrated System on a Campus Here’s how you can measure the monetary and intangible value of your institution’s investment in safety and security equipment

ecurity technology has been part of campus infrastructure for decades, with students accessing dorm doors with keycards, video systems watching sensitive locations like laboratory space and fire and intrusion alarms used in every building. Where those platforms once operated separately and served distinct missions, there is a growing convergence — a trend toward what is referred to as an “integrated system,” where access control, video, fire and intrusion alerts, mass notification, remote lockdowns and other, emerging technologies work together to provide more safety and greater opportunity Ron Ludvigsen is the president of CGL Electronic Security, to be proactive, rather than reactive. Inc. and a member of Security-Net. Unlike other capital expenditures, measuring the return on investment (ROI) of such an integrated system is complex and difficult to break down into dollars and cents. For example, if you buy a new, energy efficient refrigerator for $1,000 and know it will save you $20 a month on your electric bill, you recognize a return on your investment in 50 months. There are some tangible savings that first convinced colleges to embrace security technology. For example, providing access cards instead of keys cuts down on key-cutting costs and makes for an overall more efficient security system. But in measuring the ROI of implementing an integrated safety infrastructure, we often come down to impossibilities. How do you measure the value of preventing a major incident on your campus — or even the value of blocking escalation of a tragedy? How many dollars is that worth? Even if we take a step back from preventing the worst-case scenario, what pricetag can we affix to the value of keeping crime down on campus, of maintaining the “feel” of security? ROI of an integrated system must be considered in the long-term and with a more nuanced, flexible attitude than how we normally approach the subject in terms of capital expenditures. There are several broad areas in which we can consider ROI and the integrated system, however, and those include human resources, improved overall safety and non-security related benefits. 52

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INTEGRATION CAN MAKE SECURITY STAFF MORE EFFECTIVE Many larger colleges are moving toward having their own command centers, serving as the brain controlling the central nervous system that is the integrated platform. They’re trying, from an ROI perspective, to cut down on how many officers (sworn or otherwise) they have on a given shift by augmenting the force with technology. Or, they would like to have more officers on patrol but can’t get the headcount through the budget. Instead, they turn to integrated technologies to help better manage the work force they do have. For example, an intrusion alert in the middle of the night may trigger a video system and alert the monitor at the command center, showing in real-time someone in a building hallway. That person can be tracked through technology, instead of having guards walking beats through multiple corridors in multiple buildings. The monitor can dispatch one of the officers on duty that night to the building, while keeping close watch on the suspect. In addition to knowing exactly where to send the officer, the monitor can give additional information. Were any weapons seen? Is the activity suspicious? What’s the description? Forewarned is forearmed. Through technology, the monitor can advise the officer about the situation. If the lone officer on during the night shift knows he or she is going to be confronting 20 rowdy students who broke a window, a situation that could easily get out of hand, then reinforcements can be called in from the local police department. A problem that could have easily escalated is instead dealt with through an appropriate level of support. There are no injuries, either for the students or for the once-lone responding campus officer. That means no workers’ compensation claims, no lost-time costs, a lower likelihood of lawsuits and no bad publicity. It’s an invaluable outcome but one that is hard to measure in terms of monetary ROI.

MOM AND DAD LIKE SAFETY AND SECURITY Parents these days are savvy about where they send their children to college, and safety plays no small role in that determination. Let’s cut down to basics: for colleges, admissions are the name of the game — it’s the financial bottom line. More students equal more www.campussafetymagazine.com

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money. And an integrated safety system can help, although it’s not a straight line equation. Impacting parents’ decisions is the visible security they see when they visit a campus. Video cameras monitoring access points that are equipped with card readers equal peace of mind. Mass notification LCD panels that can switch from listing events to instructions in the case of an emergency are another. The fact that they can all work together, should a need arise, is the frosting on the cake. This is, in fact, a marketing tool for the savvy college and should be seen as such. Another part has to do with something we’re all intimately familiar with: the Clery Act. Gone are the days when a college’s crime rates are hidden statistics. Today, it’s all out there, it’s all part of your reputation. That statistical breakdown of whether your campus is “safe” or “unsafe” factors into admissions rates. An integrated system helps keep crime rates down. The system, working in real-time, helps officers stop criminal activities when they’re in-process. A strong security environment, with video integrated with access control, with analytics making the technology even “smarter,” can act as a deterrent. It can nip an automotive breaking-and-entry crime spree down to a few cars because tech-supported officers can react quickly and proactively. Video, access control, intrusion detection and other systems working together help keep incident rates low, which in turn means your Clery statistics are down. This means your campus, by the numbers, is safer — and more attractive to mom and dad. On top of that, it’s hard to measure the impact bad news has on student enrollments. When there is a big, bad incident on a campus, the resultant negative publicity can easily play a role in parents’ and prospective students’ decision-making processes. It may sound crass to tie crime and prevention to admission and to the ROI of an integrated system. This isn’t to put a pricetag on disaster, or to place a monetary value on preventing it. Rather, it’s to point out that prevention — or even mitigation — is paramount and priceless. Along the same lines, there is a new use of integrated systems among several colleges in the campus-rich area of downtown Boston, in cooperation with the local police department. The colleges and universities in Boston are sharing their video feeds with Boston police in a security consortium. The cooperation comes into play during big sports championship games, both for college-level sports and, particularly, for professional-level games. Students, in the past, have had a propensity to enthusiastically take to the streets in

the event of big Red Sox victories, or Bruins wins. But by monitoring the growing student activity, the police are able to redeploy forces, cutting off any issues. The result is far less violence and property crimes for both colleges and the neighborhoods they’re in. That means less civil suits. And that means less negative publicity, which has immeasurable value.

INTEGRATED SYSTEMS PROVIDE ‘OFF-LABEL’ BENEFITS As the capabilities of security technology increase and as they’re augmented by integration, both private and public organizations like colleges are finding increasing “off-label” benefits. These off-label uses aren’t necessarily preventing or monitoring physical property crimes. They are, however, being used as fraud-prevention tools — tools that are saving campuses money. One example is the use of video monitoring integrated with time-clock technology. This ensures that the appropriate person is “clocking in,” when they report for a shift. It can catch common scams where one person swipes a card for several co-workers, making it appear as if they were all reporting for work on time — rather than defrauding their employer. The same sort of use can capture outright theft at any point-of-sale location on campus, from bookstores to ticket offices. And colleges including the University of New Hampshire, the University of Rhode Island, the University of Georgia and the University of Maine have recently installed biometric hand scanners, integrated with the access control/ID card system, to prevent students from allowing friends to claim their meals. Officials at the University of Maine told local media that sharing of plans increases food costs, and so costs to all students. Because meal plans are often paid for by parents, this level of security gives parents peace of mind that not only are their children safe, but their investment isn’t being wasted — at least not on food for friends.

SAFETY AND SECURITY ROI CAN’T BE SUMMED UP IN DOLLARS Campus environments are faced with numerous security challenges, such as large campuses, 24/7 access to buildings and tight budgets. By taking an integrated approach, campus security directors have an opportunity to positively influence many facets of campus life, even though it remains a challenge to put an actual dollar amount on the return on investment of an integrated security system. MARCH 2012

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Impacting parents’ decisions is the visible security they see when they visit a campus. Video cameras monitoring access points that are equipped with card readers equal peace of mind. Mass notification LCD panels that can switch from listing events to instructions in the case of an emergency are another. The fact that they can all work together, should a need arise, is the frosting on the cake.

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TOOLS OF THE TRADE

ATV C600TDNW Box Style Camera Advanced Technology Video (ATV) of Coppell, Texas, releases the C600TDNW box style camera. Equipped with true day/night capabilities for low light applications and digital wide dynamic range (D-WDR) capabilities for high contrast lighting conditions, the camera offers 600 TVL resolution. Additionally, the product features digital pan/tilt/zoom (p/t/z) and full remote capability via a RS-485 interface. Other features include 3D digital noise reduction (DNR), privacy masking, programmable digital image stabilization (DIS), back light compensation and a tool-less back focus ring for easy adjustment, according to the company. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13400

Kantech EntraPass v5.01 Kantech of Boca Raton, Fla., a Tyco Security Products company, releases the EntraPass v5.01. The product’s features include multiswipe functionality when using Kantech’s KT-400 four-reader controller. Authorized cardholders can perform multiple functions through either a double or triple swipe of their card without having to access the EntraPass security software. The functions include activating relays, locking/unlocking doors, arming/disarming the alarm panel and more. Additionally, the software integrates with American Dynamics’ VideoEdge NVR and allows users to view, manage and control video being recorded on the NVR through EntraPass software. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13420

Minuteman MMS130RC Surge Suppressor

Panasonic System Networks of Secaucus, N.J., releases the i-PRO SmartHD WJ-NVF20 advanced intelligence expansion kit, which enables the company’s WJ-NV200 NVR to estimate age and gender, capture visit times and count visitors. The ONVIF-compliant WJ-NV200 uses H.264/MPEG-4 and JPEG formats and can simultaneously display live images from up to 16 cameras. The NVR also provides a realtime face matching function to match registered face images with live video. The new WJ-NVF20 expansion kit compiles age and gender estimations, visit times, and visitor count information as color-coded demographics, with weekly reports generated as charts or graphs.

Para Systems/ Minuteman Power Technologies of Carrollton, Texas, releases the MMS130RC wall tap, which features side-facing outlets and rotating ports. Designed to help hide cables, the unit is suited for placement behind wall-mounted HDTVs, and offers a 90° rotating power outlet and coax connection to aid in routing wires out of sight, according to the company.

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Panasonic i-PRO SmartHD NVR & Expansion Kit

Aiphone AN-8000 IP network intercom system Aiphone Corp. of Bellevue, Wash., offers the AN-8000 IP network intercom system, which links up to 80 IP intercom exchanges, multi-interface units and IP stations to a local or wide area network (LAN or WAN), according to the company. The AN-8000 has a system capacity of up to 1,280 stations, allowing customers to have many advanced functions for security options. The system also functions with external PA equipment and door stations to provide further specialized safety features. External PA equipment can be integrated to allow for AN-8000 Series stations to perform paging to any predetermined locations. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13410

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TOOLS OF THE TRADE

American Dynamics Illustra 600 Series HD Cameras American Dynamics of Westford, Mass., part of Tyco Security Products, releases the Illustra 600 Series of high definition (HD) IP cameras. Available in both indoor and outdoor models, the cameras offer resolutions of either 720p or 1,080p. Each camera features an infrared (IR) illuminator with anti-reflection technology, which keeps light from shooting into the lens where visual distortions occur, according to the company. The cameras include three integrated mounting options: hard surface, electrical box and recessed mounts, ensuring fast installation with no additional cost or hardware, the company says. The products also feature face detection and onboard motiondetection technology. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13430

IQinVision IQeye 7 Series Indoor HD Camera IQinVision of San Juan Capistrano, Calif., releases the IQeye 7 Series indoor camera, which features H.264 Main Profile compression. The ONVIF- and PSIA-compliant camera supports up to 5-megapixel resolution and features analog video out along with remote back focus for a fast installation. Featuring the companyâ&#x20AC;&#x2122;s One-Touch-Focus technology, which allows focus adjustment from a remote computer, the product also supports power over Ethernet (PoE). The camera also offers a moveable infrared (IR) filter for day/night functionality, two-way audio and an external SDHC memory expansion port for on-camera storage. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13425

SDC 350 Narrow Line EmLock Security Door Controls (SDC) of Camarillo, Calif., releases the 350 Narrow Line EmLock, an electromagnetic lock with 1,200-pound holding force for reliable failsafe access control of perimeter and interior doors, according to the company. Specifically designed for high profile openings that require less obtrusive surface mount lock, the product features a magnetic bond sensor, door status sensor and LED status indicator. Other offerings include an internal wire chamber and integrated PC board with wiring terminal block and auto-sensing 12/24VDC input. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13435

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Gamewell-FCI FocalPoint Graphic Workstation Gamewell-FCI by Honeywell’s FocalPoint graphic workstations now include touchscreen monitors, high-speed desktop units and two mobile tablets. Each FocalPoint unit provides bird’s-eye views down to floor-byfloor layouts of all monitored facilities and their fire alarm and emergency communications systems’ major components, according to the company. The desktop FocalPoint graphic workstation offers virtual switches, capable of being programmed to perform as many as 512 control functions, such as enable/disable of devices and the distribution of pre-recorded voice announcements to selected facility areas. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13445

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Digiop Elements VDMS Platform Digiop of Indianapolis unveils the Digiop Elements video and data management software (VDMS) platform that provides a single, user-friendly interface to video and data intelligence, according to the company. The solution seamlessly integrates data from back-office systems with analog or IP surveillance video cameras to allow users to quickly locate the video relevant to captured data events. A Web-based portal allows administrators to configure systems, cameras, users and permissions across single or multisite enterprises from anywhere they have access to the cloud. The platform also features search and playback functions, such as instant replay, thumbnail search, auto enlarge, quick export and calendar search.

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ADVERTISER’S INDEX

Company listings are provided as a courtesy — publisher assumes no responsibility for errors or omissions.

ADVERTISER

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CALEA CALL24 Campus Safety Campus Safety -Student/Parent Channel Campus Safety -Webinar Code Blue Corporation Competitive Edge Software, Inc. Designed Security, Inc. DETEX DSX Access Systems, Inc. EasyLobby, Inc. EMP -School Kids Healthcare Fike Alarm Systems G4S Gai-Tronics Garrett Metal Detectors Global Safe Corporation Honeywell Notifier IAHSS

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TOOLS OF THE TRADE

DoorKing 1812 Series Wireless Adapter DoorKing of Inglewood, Calif., releases the 1812 Series wireless adapter for telephone intercom systems. Designed as a plug-andplay device, the product connects to any DoorKing 1812 Series telephone intercom system, and the userâ&#x20AC;&#x2122;s router and two-line telephone. The second telephone line provides full-duplex voice communication wirelessly from the home to the access point. By using an IP addressable camera, video can also be transmitted from the access point to the home. The wireless adapter, which has a range up to 1,000 feet, eliminates the need to trench for wire runs. Additionally, up to three access points can be used simultaneously with the product, according to the company. Need FREEInfo? www.campussafetymagazine.com/ FREEInfo/13440

STI Burglar Stopper Wire-Free Home Protection System The Burglar Stopper wire-free home protection system (STIWS100SG2) from Waterford, Mich.-based Safety Technology Intâ&#x20AC;&#x2122;l (STI) comes equipped with a smart panel, which receives information from wireless sensors placed in various locations throughout the protected area. In addition to the smart panel, the system includes door/window sensors, a passive infrared (PIR) motion sensor and key fob remote control. With eight preset security zones and four operation modes, the product offers up to 490-foot range and has an adjustable entry/ exit delay between 10 to 60 seconds. It also has an adjustable alarm duration between one to six minutes. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13455

System Sensor SpectrAlert Advance Dual Strobe and Dual Strobe with Speaker Expander Plates System Sensor has launched its new SpectrAlert Advance Dual Strobe and Dual Strobe with Speaker Expander Plates for emergency communications system and mass notification system applications. These new plates enable installers to combine the functions of two to three devices on a single mounting plate and back box, lowering the overall cost of the installation by requiring fewer devices on the wall. The expander plates include a UL 1638-listed amber lens strobe for Private Mode General Utility Signaling that meets DOD specification requirements. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13465

LRAD 100X Portable Mass Communication System The LRAD 100X is a lightweight, portable mass communication system that broadcasts emergency or general campus notifications over large areas and doubles as a P.A. for large outdoor events and rallies. The 100X can also be integrated into existing campus security systems to play live announcements or pre-recorded messages throughout the campus. LRAD communicates clearly over crowd and background noise to ensure every message is clearly heard and understood. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13470

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Blackboard Learn 9.1 Update Blackboard Inc. has made a major update to its flagship online learning platform with a new release incorporating a sleek, modern design that marks the platform’s biggest shift in look and feel in years. Service Pack 8 for Blackboard Learn 9.1 also brings a number of feature enhancements that make it easier to navigate the system. The release adds a quick course set-up guide including a set of course structures and content options that have been designed in accordance with pedagogical best practices.

C4i’s SwitchplusIP Command-Center LT C4i’s SwitchplusIP Command-Center LT is exactly the same IPbased, feature rich, interoperable control console as the SwitchplusIP master system, but condensed in a small, ruggedized container to be easily transportable. Features include wireless PTT functionality, configurable operator roles, and individual operating preferences such as volume control. Users can make and receive telephone calls, in addition to transmitting and receiving audio from all radios simultaneously. The portable system is perfect for temporary emergency operations center applications.

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TOOLS OF THE TRADE

Xtralis ADPRO Remote Surveillance iPhone App Xtralis’ ADPRO iTrace, an iPhone application, brings remote surveillance to the palm of your hand. ADPRO iTrace allows users to connect to their on-site ADPRO FastTrace 2 surveillance system and display live camera images on their iPhone. The app works with Apple iPhone 3GS, 4 and 4S devices, and connects to all versions of FastTrace 2 (Lite, Hybrid and Hybrid TX). With support for six languages, the free ADPRO iTrace app is available to download from the iTunes Store. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13460

Lauren Innovations NaviGate Upgrade Lauren Innovations has released an upgrade to the current incident management module within the NaviGate critical information management system. A new layout allows for faster data entry and the system is now increasingly user-friendly while using a tablet or other touch-screen device. Additional upgrades include the daily dispatch log, threshold reporting and notification, and person/property tracking. Administrator management controls have also been modified to allow users to build multiple category lists and manage all lists from the top level down. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13485

Samsung Techwin America’s SNO-7080R Bullet Camera Samsung Techwin America has introduced an outdoor 3 megapixel network video surveillance camera with an IR range of 30 meters in total darkness. The SNO-7080R, complete with a 2.8X varifocal motorized zoom lens, can capture 16:9 full HD images at 1920 x 1080p with wide dynamic range and features a dual H.264 and MPEG codec. The SNO-7080R uses Samsung’s WiseNet2 DSP chipset designed to provide maximum benefit for megapixel technology, including Wide Dynamic Range and Smart Compression with region-of-interest encoding. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13490

Zenitel AS’ STENTOFON Turbine Series Zenitel AS’ STENTOFON Turbine series has an exclusive design and comes with 37 intercom variants offering communication solutions for all environments including building security, industry and infrastructure. The series offers incomparable audio quality providing HD voice with 110 dB audio pressure. Turbine operates on a SIP platform connecting to any iPBX, STENTOFON’s AlphaCom XE Audio Servers and serverless Pulse System. The intercoms are dirt, dust and water resistant and designed for the most demanding environments. Need FREEInfo? www.campussafetymagazine.com/FREEInfo/13495

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TECHNOLOGY AT WORK

1 2

1 / Queens College Dorm Adopts Camera, Access Control Systems Security Management Systems was contracted by Queens College to integrate Cisco video surveillance and Cisco access control solutions at the school’s residence hall, which houses nearly 500 people. The Queens College IT department implemented and managed the physical security solutions; both systems use the same IP network used for campus voice and data applications. The IT department envisioned a solution that would automatically detect an unattended bag, a particular license plate or a certain individual, for example, and then automatically initiate actions such as notifying staff. Now, residence hall managers use the physical access control solution to lock and unlock exterior doors, either on demand or according to a schedule. For example, the main entrance is programmed to be unlocked during certain hours on the weekend, when many students return from religious services. Students use a key fob to enter, and the system captures a record of all entry attempts. At the reception desk, staff can view camera feeds on one monitor and door alarm status on another. If a fire door is opened, which is not allowed except during emergencies, the nearby video surveillance camera immediately begins streaming video. The staffer can identify offenders and remind them of the policy. To facilitate students’ move to the residence hall at the beginning of the fall semester, the residence hall staff opens doors that are ordinarily kept locked. They are able to conveniently turn off all of the door alarms all at once, using the building access control solution. The residence hall staff has 66

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already used the solution to identify students who have propped open the fire doors, which is not allowed and could enable intruders to enter the building. Staff were also able to identify a student who accidentally took someone else’s laundry. Queens staff anticipate that soon, authorized individuals will be able to view video from any campus location with an Internet connection. Campus security personnel and local police might also be granted permission to view real-time and archived video from off campus.

2 / Virtua Healthcare Transitions

to IP Video Surveillance Technology

Marlton, N.J.-based Virtua Healthcare System has upgraded its video surveillance system to an IP-based network complete with Arecont Vision IP megapixel cameras. Campus officials claim the Arecont solution has enabled the organization to increase surveillance with fewer cameras and improved images. Deployed throughout Virtua’s four New Jersey hospital locations, the new IP-based network system takes advantage of the performance and cost efficiencies of Arecont Vision megapixel cameras in locations where they are most needed. It allows for the gradual transition to a networked platform, letting Virtua replace all existing analog cameras as needed. The system was designed and built by CM3 Building Solutions of Fort Washington, Pa. Megapixel cameras used throughout the Virtua system include Arecont Vision SurroundVideo 8 megapixel, 180-degree panoramic H.264 cameras as well as 2 and 3 megapixel Arecont Vision MegaDome cameras, each

MARCH 2012

comprising of an integrated camera, lens and IP66-rated dome. The camera system is monitored centrally at Virtua’s Incident Command Center (ICC), where operators can utilize features such as digital pan/tilt/zoom on live or recorded images, extended motion detection and imaging cropping.

3 / University of the Sciences Grows Its Emergency Notification Capabilities Philadelphia’s University of the Sciences recently went through a dramatic overhaul of its security, response and notification system. At the core of this upgrade was Talk-A-Phone’s NFPA 72-2010, Chapter 24 (ECS) compliant WEBS Contact platform. The platform allows the university to broadcast live and pre-recorded audio messages to any exterior and interior paging units and emergency phones strategically placed throughout the campus. At the same time, personal notifications via SMS, E-mail or RSS can be routed to the appropriate segments of the population. Talk-A-Phone’s WEBS Contact platform offers a new way to combine independent notification mediums into a comprehensive crisis management solution. In addition to personal notifications and audio broadcast to paging units, WEBS Contact can be integrated with high power speaker arrays and third party paging systems. The new mass notification system allows security personnel to create location-specific prescripted emergency notification profiles. In the event of a localized emergency (e.g. a chemical spill), security personnel are able to execute a single notification profile created for this specific event in this specific location. WEBS Contact mass notification resides on a dedicated server, which can be accessed by authorized personnel from any

remote station on the network. Depending on a scenario and a specific location, a notification profile can then be executed to cover the appropriate segment with the right message. Authorized personnel can also broadcast unscripted messages to cover any situation at hand. As part of the upgrade, the University of the Sciences has also deployed WEBS emergency towers. These highly visible emergency communications towers feature an all-LED blue light at the top and are capable of broadcasting audio messages at a peak 123dBA at one meter. The sound pressure level can be individually adjusted in each direction to accommodate installation the in vicinity of a residential area.

4 / New Miami-Yoder Facility Incorporates Integrated System The Miami-Yoder School District has selected Tyco’s access control, intrusion and surveillance solutions to secure the district’s new 91,000-square-foot facility in Rush, Colo. This integrated solution allows school officials to control entry to the building’s multiple entrances, limit foot traffic in the hallways and access surveillance video footage of incidents as they unfold. Products from Kantech, DSC and American Dynamics — all part of Tyco Security Products portfolio of security solutions — serve as major components of the security system for the district, which serves a 500-square mile area in rural eastern Colorado. Miami-Yoder School District constructed a new facility to replace a 100-year-old main building and a series of portable classrooms used for its 300 students in pre-K to 12th grade. Kantech’s EntraPass access control software integrates with HDVR hybrid recorders from American Dynamics, which handles video from about 80 American Dynamics IP and analog cameras. A DSC Power Series intrusion panel protects the building during non-school hours.

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RECESS

WHAT’S WRONG WITH THIS PICTURE?

THEY SAID IT Oh my God. That could allow people to imitate almost any company on the Net.

Photo courtesy Safe Havens International Inc.

ANSWER:

This school’s visitor sign-in book has been left unattended in the campus lobby. If someone like a sexual predator or non-custodial parent entered the school and harmed a student, the campus could be held liable.

DID YOU KNOW? ? More than

1in 4

Campus Safety readers say their campus must have graffiti removed on a daily basis. Source: Campus Safety Web Poll

35%

of hospital public safety professionals say they are only slightly prepared or not prepared at all for a nuclear disaster. Source: Campus Safety Emergency Preparedness Poll

Unwanted online sexual solicitations experienced by U.S. children are down more than

50%

since 2000. Source: “Trends in Youth Internet Victimization: Findings From Three Youth Internet Safety Surveys 2000–2010”

COLD WEATHER

makes people want to watch romantic movies. Source: Journal of Consumer Research

of youth in the United States are affiliated with gangs. Source: CDC

Stewart Baker, former DHS assistant secretary and NSA top lawyer on reports that VeriSign Inc., the company responsible for the integrity of Web addresses ending in .com, .net and .gov, was hacked repeatedly in 2010. Although VeriSign reps say the attacks probably didn’t breach their servers, they didn’t rule anything out either. Source: Reuters

I couldn’t get my legs to fit underneath the desk or my stomach to fit between the chair without getting the desk stuck with me. It was really embarrassing. When class is over, everyone gets up, I would take a few minutes extra, tactfully maneuvering out without looking like a fool. A 300-pound, 14-year-old middle school student on being too large to sit comfortably at his desk or get out of it. As children in the United States are getting bigger, the clothing, furniture and other objects supporting their weight must also expand. According to the CDC, 17% of U.S. children are obese. Source: CNN

FOR ADDITIONAL COVERAGE OF HEALTHCARE, EDUCATIONAL SAFETY, AND SECURITY TOPICS, VISIT CampusSafetyMagazine.com

Bobit

CAMPUS SAFETY MAGAZINE (USPS 610) (ISSN 1066-7039) is published Bi-Monthly by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Periodicals Postage Paid at Torrance, CA 90503-9998 and Additional Mailing Offices. POSTMASTER: Send address changes to Campus Safety Magazine, P.O. Box 1068, Skokie, IL 60076-8068.

Business Media Please allow 8 to 16 weeks for address changes to take effect. Subscription Prices – United States and Canada $60 per year; Foreign $100 per year. Single copy price - $10. Please alow 8 to

16 weeks to receive your first issue. Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission.

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Sygnal™ mass notification keeps every student within reach. In the stacks or on the quad, ensure your students receive emergency communications no matter where they are. usa.siemens.com/sygnal

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