EMERGENCY NOTIFICATION Achieve Faster Activations With Systems Integration
EVANSVILLE VANDERBURGH SCHOOL CORP.’S SUMMERS IS K-12 DIRECTOR OF
THE YEAR
Winner Inspires Passion for Safety HOW TO SPOT
A FAKE ID
Microprint Thwarts Counterfeit Credentials
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• Deploying Panic Alarms • 8 Do’s & Don’ts of Safety Escorts • Wireless Emergency Alert System Debuts WWW.CAMPUSSAFETYMAGAZINE.COM August 2012 • Vol. 20 • No. 5 $10
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T A B L E O F C O N T E N T S I A U G U S T 2 0 1 2 I V O L . 2 0 N O. 5
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FEATURES 12 Cover Story: Navigating the Complexities of Emergency Notification Systems Integration
Manufacturers, software developers and integrators are working hard to develop ways campus alert solutions can interoperate. By Robin Hattersley Gray
16 District’s Attitude About Protection Goes From ‘Ho Hum’ to ‘Gung Ho’
Evansville Vanderburgh School Corp. gets passionate about safety thanks to CS K-12 Director of the Year Gerald Eugene Summers. By Robin Hattersley Gray
22 7 Steps to Effectively Deploying Panic Alarms: Part 1
Enterprise mobile duress systems can provide an additional layer of safety to staff as well as valuable information to first responders. Here’s how to select the right system. By Mark Jarman
28 How to Spot a Fake ID, Part 1
Check the credential’s micro print to determine if a state-issued identification card is genuine or counterfeit. By Leslie Pond
34 Professionalism and Security Matter When Providing Safety Escorts Managing this service effectively can yield benefits to the public safety department and campus. By John Pack
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(310) 533-2400 fax: (310) 533-2510 www.campussafetymagazine.com EDITORIAL ADVISORY COUNCIL Shad U. Ahmed Chief of Emergency Medical Services, University of Rhode Island S. Daniel Carter Director 32 National Campus Safety Index Michael Dorn Safe Havens Int’l Osborne Frazier NYPD Div. of School Safety Linda Glasson Security Manager/Consultant, Obici Hospital William Lassiter Center for Prevention of School Violence Joseph Moscaritolo Madison Park Vocational HS, Boston K. Gary Somerville Senior Campus Supervisor, Natrona County School District, Casper, Wyo. Philip Mullendore Institute for Campus Safety BOBIT BUSINESS MEDIA Chairman EDWARD J. BOBIT President & CEO TY F. BOBIT Chief Financial Officer RICHARD E. JOHNSON
Member of
4 From the Editor’s Desk
Public Safety Execs Must Report to Top Campus Administrators
6 News Watch
Colleges Want to Issue Wireless Emergency Alerts
38 Technology at Work 40 Tools of the Trade 44 Ad Index 48 Recess
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FROM THE EDITOR’S DESK
Public Safety Execs Must Report to Top Campus Administrators Organizations where safety and security are priority No. 1 require that their police and security directors report directly to the institution’s executive-level decision makers.
Robin Hattersley Gray is executive editor of Campus Safety. She can be reached at robin.gray@bobit.com or (310) 533-2534.
Despite the “ discomfort and
awkward moments your input could cause, top campus administrators and executives must learn to fully appreciate the knowledge and suggestions from ‘trouble makers’ like public safety professionals.”
4
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or years now, Campus Safety magazine has been writing about the importance of campus security and law enforcement executives being involved in the crucial decisions of their institutions. This participation normally occurs only when the top security or police official reports to someone high up on the campus food chain. The official they report to could be the university president, the healthcare organization’s C-suite, the district’s superintendent and school board, or some other top decision maker(s). The benefits of this approach are many. For example, when security and/or police are involved in construction planning, CPTED concepts and public safety technologies can be incorporated into new and renovated buildings in a more cost-effective way. When campus public safety participates in event planning, they can provide input on how to avoid crowd control problems and other security issues. Getting on the team of trusted advisers in the first place, however, can be a significant challenge for some public safety officials, especially if they are on campuses that don’t fully appreciate the value of law enforcement, security and emergency preparedness. Let’s face it, as public safety officials, you are the ones who usually ask the uncomfortable “what if” questions. Also, you understand the laws and regulations, like the Clery Act, which can pose problems for institutions that prefer to sweep their protection challenges under the rug so they don’t look bad. Despite the discomfort and awkward moments your input could cause, top campus administrators and executives must learn to fully appreciate the knowledge and suggestions from “trouble makers” like public safety professionals. Considering the mess that Penn State is currently experiencing, you better believe they are kicking themselves for not having someone like a police chief or security director insist on addressing the Sandusky child sex abuse issues 14 years ago rather than now. (For additional coverage, visit www.CampusSafetyMagazine.com/ FreehPennStateReport.) The fact that other campus executives who behave in a similar fashion could lose their
AUGUST 2012
jobs or be arrested should be a wake-up call to all top administrators. Let’s also not forget the expensive civil litigation that could put the entire organization in jeopardy. It’s just such a shame that a child being sexually abused was not enough to get Penn State’s top executives’ attention. With all of this happening, I’m amazed when on occasion I still hear from some CS readers that their institutions are questioning the value of public safety’s participation in high-level campus decisions. Some are still being left out of meetings, reporting to midlevel administrators who know little or nothing about security and emergency management. Organizations that take this approach are asking for trouble. Campus public safety executives must report to the top administrators. Only in this way can they be the moral compass and source of security expertise so desperately needed in any organization. That being said, security, police and emergency management officials who are part of the campus executive inner circle must guard against themselves engaging in the denial and groupthink that appears to have happened at Penn State. They must walk the fine line between smart campus politics and independence. Campus public safety professionals must also acknowledge the fact that in the past they haven’t exactly done a stellar job of handling reports of sexual assault. For example, a man who pleaded guilty in June to molesting 23 boys claims he tried to turn himself in to campus police at The Citadel, The Military College of South Carolina in 2001. According to the Post and Courier, the officers told him they didn’t handle sexual misconduct reports. Obviously, campus police and security officers reflect the attitudes of our society as a whole in that we have a blind spot when it comes to sexual violence. That blind spot is even bigger when children are the victims. Despite this, public safety officials are uniquely positioned to affect positive change, especially in the field of sexual violence. But that change can only be realized when they are consulted and respected by top campus administrators. www.campussafetymagazine.com
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Colleges Want to Issue Wireless Emergency Alerts By Robin Hattersley Gray
P
ublic safety officials from institutions of higher education are keeping a close eye on the nationwide text emergency alert system, which debuted on June 28. Called Wireless Emergency Alerts (WEA), the new system promises to reach more people in a targeted area than other methods because it is free and does not require the public to sign up or download an app to receive 90-character emergency messages. College and university officials believe WEAs might be a good way to reach campus visitors who are not signed up for the institution’s SMS text alert system. A significant barrier to this is the fact that colleges and universities currently do not have the ability to initiate warnings via the WEA system. Instead, the alerts, particularly ones related to weather, are usually issued at the county level. (See Wireless Emergency Alert Messages Originated by the National Weather Service chart on this page.) Officials from some of the larger campuses, such as Ohio State University (OSU), which has more than 90,000 students, faculty and staff and is the eighth largest city in Ohio, are having discussions with county, state and federal authorities in hopes that they will be granted access to the system. “Our goal would be to issue our own [alerts] if at all possible,” OSU Director of Emergency Management and Fire Prevention Bob Armstrong told Campus Safety magazine. “We’ve struggled with the severe weather sirens we have on campus. They are controlled by the county, and we don’t have access to those. We’ve learned our lesson from that, and we would like to have the power to issue alerts ourselves.” Other campus protection professionals aren’t as optimistic that their institutions will one day be able to initiate WEAs. “I don’t ever see us having access to the Emergency Alert System (EAS) or even Commercial Mobile Telephone Alerts (CMAS) even though they can 6
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Wireless Emergency Alert Messages Originated by the National Weather Service Warning Type
WEA Message
Tsunami Warning
Tsunami danger on the coast. Go to high ground or move inland. Check local media. –NWS
Tornado Warning
Tornado warning in this area til hh:mm tzT. Take shelter now. –NWS
Extreme Wind Warning
Flash Flood Warning
Hurricane Warning
Extreme wind warning in this area til hh:mm tzT ddd. Take shelter. – NWS Flash flood warning in this area til hh:mm tzT. Avoid flooded areas. Check local media. –NWS Hurricane warning in this area til hh:mm tzT ddd. Check local media and authorities. –NWS
Typhoon Warning
Typhoon warning in this area til hh:mm tzT ddd. Check local media and authorities. –NWS
Blizzard Warning
Blizzard warning in this area til hh:mm tzT ddd. Prepare. Avoid travel. Check media. –NWS
Ice Storm Warning
Dust Storm Warning
Ice storm warning in this area til hh:mm tzT ddd. Prepare. Avoid travel. Check media. –NWS Dust storm warning in this area til hh:mm tzT ddd. Avoid travel. Check media. –NWS
be more targeted,” claims Florida State University Emergency Manager Dave Bujak. “I can see where FEMA takes the approach ‘You work with your local or state emergency management agency,’ but not every emergency management agency is willing to work with you.” (Note: Campus Safety attempted to reach the FCC and FEMA officials by phone regarding this topic, but they did not return our calls.) Another challenge with weather alerts being sent at the county level is that they could cause confusion among populations on campuses that already have SMS text alerting programs for severe weather. Because of this, some
institutions are revising their protocols and providing education to their communities to address this potential problem. But even if campuses were granted authorization to issue WEAs, currently very few cell phones are able to receive the messages. For example, Verizon only has 13 WEA-capable devices available (six are Droids, four are LG handsets and one is from Samsung). That being said, campus public safety officials like John Hauser, who is the safety manager for the University of Nebraska Medical Center, are keeping an open mind. “In the future, it might be significant, especially if campuses can tap into it.” www.campussafetymagazine.com
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NEWS WATCH
Dept. of Ed: High School Handling of Rape Violated Title IX HENDERSON, Texas — The Federal Office for Civil Rights (OCR) has found that officials at an East Texas high school were wrong to punish a student who reported she was raped by another student on campus by placing her in a disciplinary program with her attacker. The decision requires the Henderson Independent School District (HISD) to revise its Title IX policies, train staff in responding to sexual violence and harassment, provide a sexual harassment counselor at each of its schools and clear Rachel Bradshaw’s disciplinary record. The American Civil Liberties Union and the ACLU of Texas filed a complaint with the OCR on behalf of Bradshaw, claiming the actions of HISD violated her rights under Title IX by creating a hostile environment that deprived her of equal educational opportunity. Bradshaw was sexually assaulted by a fellow student in December 2010 in her high school’s band practice room. Immediately after the incident, the complainent told the assistant band director about it, but the director didn’t take any action and did not report the allegations to police or an HISD official. The victim was absent from school the following day. The day after that she told another assistant band director about the incident who immediately took her to the assistant vice principal’s offices. The Henderson Police Department (HPD) conducted an investigation but
did not press charges against the alleged perpetrator. HPD determined the incident was consensual. Bradshaw was told to confront her attacker to discuss what happened. The school even charged her with sexual misconduct for what they incorrectly determined, without investigating properly, was consensual sex and sent both students to a disciplinary school where Bradshaw had to not only face her attacker every day, but endure the bullying of others after he bragged about the assault. OCR ordered the school district to undertake 13 separate action items to ensure compliance with Title IX, including: • Revising its policies regarding discrimination and sexual harassment and submitting them for OCR review • Providing mandatory annual training for staff for at least two years • Designating one counselor at each school as “on call” for sexual harassment victims • Reviewing campus police records to determine if there were any other violations • Clearing Bradshaw’s record • Creating a committee of staff, parents, sexual violence prevention organizations and students to educate the school community about sexual violence and harassment
Sexual Assault Prevention Campaign Focuses on Bystander Intervention September is National Campus Safety Awareness Month, and this year, the Clery Center for Security On Campus (CCSOC) and Promoting Awareness, Victim Empowerment (PAVE) have partnered for the Safe Campus, Strong Voices campaign. This national initiative focuses on bystander intervention and victim empowerment. Safe Campus, Strong Voices provides tangible tools for both men and women to work together to create safer campuses. “Every single day, students may see interactions they know are unhealthy or unsafe,” Abigail Boyer, who is the assistant director of communications for the Clery Center, tells CS. “They hear classmates making jokes that minimize victimization or comments that are derogatory or abusive. Safe Campus, Strong Voices allows bystanders to speak out — to acknowledge that violence in any form is unacceptable. It 8
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Each Safe Campus, Strong Voices campaign package contains an educational DVD titled “Speak Out and Stand Up” featuring actress Kristin Stewart.
lets students know that everyone has a role to play in ending violence on campus and provides them with tools to use to change their own environment.” Colleges and universities can purchase the Safe Campus, Strong Voices campaign package. When they do so, they will receive a tool kit for projects and events for the month of September, including the Safe Campus, Strong Voices: Your Voice campaign, which allows students to create short videos promoting positive bystander interactions and post them on YouTube, Facebook and Twitter. Each package
also includes materials for an interactive art project, awareness and tabling materials, a social media guide, and an educational DVD titled Speak Out and Stand Up featuring actress Kristin Stewart. For more information or to purchase a campaign package, contact Abigail Boyer at aboyer@securityoncampus.org or (484) 580-8754, www.CleryCenter. org; or Angela Rose who is the executive director for Promoting Awareness, Victim Empowerment, at angela@pavingtheway.net, www.ShatteringTheSilence.org. www.campussafetymagazine.com
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Feds To Regulate Synthetic Marijuana Drugs WASHINGTON — House and Senate negotiators have agreed on legislation to control 26 synthetic drugs under the Controlled Substances Act. These drugs include those commonly found in products marketed as “K2” and “Spice.” The addition of these chemicals to Schedule I of the Controlled Substances Act will be included as part of S. 3187, the Food and Drug Administration Safety and Innovation Act. Schedule I substances are those with a high potential for abuse; have no medical use in treatment in the United States; and lack an accepted safety for use of the drug. In addition to scheduling the 26 drugs, the new law doubles the length of time a substance may be temporarily placed in Schedule I (from 18 to 36 months). In addition to explicitly naming 26 substances, the legislation creates a new definition for “cannabamimetic agents,” creating criteria by which similar chemical compounds are controlled. In recent years, a growing number of dangerous products have been introduced into the U.S. marketplace. Products labeled as “herbal incense” have become especially popular, especially among teens and young adults. These products consist of plant material laced with synthetic cannabinoids which, when smoked, mimic the delirious effects of THC, the psychoactive ingredient of marijuana. According to the United Nations Office on Drugs and Crime, more than 100 such substances have been synthesized and identified to date. DEA has used its emergency scheduling authority to place in schedule I several of these harmful chemicals. Newly developed drugs, particularly from the “2C family” (dimethoxyphenethylamines), are generally referred to as synthetic psychedelic/hallucinogens. 2C-E caused the recent death of a 19 year-old in Minnesota. The substances added to Schedule I of the Controlled Substances Act also include 9 different 2C chemicals, and 15 different synthetic cannabanoids. The American Association of Poison Control Centers reported that they received 6,959 calls related to synthetic marijuana in 2011, up from 2,906 in 2010. 10
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Send Us Your Photos Have you recently conducted an active shooter or other emergency response drill on your campus? Did your department recently purchase new uniforms or patrol vehicles? Maybe your campus installed a brand new emergency communications, access control or video surveillance system. If so, send your photos, along with a brief description of your event or how the new equipment is used to Campus Safety Executive Editor Robin Hattersley Gray at robin.gray@bobit.com. Be sure to put in the E-mail subject line “CS Photo Gallery.” You, your department and your campus just might appear on www.CampusSafetyMagazine.com!
UPCOMING EVENTS The sixth annual School Safety Conference will be hosted by the Illinois State Board of Education, the Archdiocese of Chicago Office of Catholic Schools, RETA Security, the Illinois Terrorism Task Force, East Aurora School District 131, and Proviso Area for Exceptional Children. The event will take place Sept. 14 at the Sears Centre Arena and will cover emergency training, digital citizenship, gangs, bullying and managing the media during school emergencies, among other topics. For more information, visit www.gbriskcontrol.com. AUG. 13 - 14
SEPT. 10 - 13
Clery Center for Security on Campus
ASIS International
2012 Jeanne Clery Act Training Seminars New York www.securityoncampus.org
Philadelphia www.asis2012.org SEPT. 14
6th Annual School Safety Conference Hoffman Estates, Ill. www.gbriskcontrol.com
AUG. 19 - 22
APCO International 78th Annual APCO Conference and Exposition Minneapolis, MN www.apcointl.org
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feature
Multimodal Mass Notification
N AV I G AT I N G
T H E
S Y S T E M S
I N
OF EMERGENCY Manufacturers, software developers and integrators are working hard to develop ways campus alert solutions can interoperate and notify campus constituents in a more timely fashion.
Photos: © iStockphoto.com
By Robin Hattersley Gray
I
N THE PAST FIVE YEARS, campuses have been shopping for and acquiring emergency notification equipment at a record pace. Everything from SMS text alerting to sirens to loud speakers to digital signage to social media and more have been on the radar of institutions — particularly colleges and universities — looking to improve how they communicate with students, faculty, staff, patients and visitors during a crisis. Although there remain many campuses that still need to purchase basic mass notification equipment, many others now have several systems in place. The problem? These different systems are often proprietary and usually have separate activation processes, which slow down the delivery of emergency messages to their intended recipients. Many campuses are now looking for ways to consolidate their emergency notification delivery methods into a single activation portal.
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C O M P L E X I T I E S
NOTIFICATION
T E G R A T I O N VENDORS ARE DEVELOPING INTEROPERABLE EQUIPMENT Some institutions have adopted platforms that deliver messages to multiple endpoints, including mobile phones, digital signage, E-mail, social media and broadcast television. Although these platforms have been proven to work well during emergencies, some campuses are hesitant to rely on one vendor or platform for all of their mass notification needs. Also, campus officials prefer to incorporate their legacy alert systems into whatever integration platforms they purchase. With this in mind, some manufacturers of fire alarm equipment are moving in the direction of open standards, which should help with the integration of disparate emergency notification systems. “We are putting all of our energy into developing IPbased interoperable solutions,” says Ted Milburn, who is Cooper Notification’s vice president of marketing. Gamewell-FCI is taking the same approach, claims John Weaver, who is the director of marketing for the company. “One of our basic design criteria is having a forward migration path,” he says. Weaver and Milburn note that fire systems in particular require a certain amount of proprietary technology. Both Gamewell-FCI and Cooper don’t want to jeopardize the security, survivability or supervision of their fire systems by connecting with other building systems that are not as robust as their own. Despite this, Milburn and Weaver say their companies’ fire technologies have gateways to interact with other communication and building systems. Milburn and Weaver also claim that due to recent code changes (NFPA 72-2010) and enforcement, as well as the overall survivability of fire systems, it makes sense for this equipment to take control of the mass notification process.
INTEGRATORS, SOFTWARE PROVIDERS CAN HELP But figuring out all of the technical aspects of integration can be challenging for campus officials who aren’t IT experts. That’s where a middleware company can help institutions tie together their proprietary and open systems. “Some manufacturers are very open, and we participate in their developer programs. Others are very closed, and we backward engineer everything,” says Mike MacLeod, who is the president and co-founder of Status Solutions, a provider of middleware. “In our business, whether the manufacturers are cooperative or not, we just need to harvest the triggering events and drive the requisite awareness transactions. We’ve
GPS Integration: The Next Step for SMS Text Alerts? Let’s say the National Weather Service issues a tornado warning in Wichita, Kansas. Fortunately, it is spring break, so many students, faculty and staff are not on the local campus and not in danger. In fact, many of them are not even in the state because they are on vacation. Unfortunately, if your institution has an SMS text alert system, your campus public safety office would need to send the tornado warning alert to everyone in your database, despite the fact that many of the message recipients are not in harm’s way. The result is warning fatigue and the degradation of the reputation of your campus emergency notification program. Wouldn’t it be nice if you could send the message only to individuals in a specific geographic location? According to Mike Smith, a meteorologist and senior vice president of AccuWeather Enterprise Solutions, in the next two years GPS-enabled smart phones will allow campus public safety officials to issue these types of geographicallyspecific SMS text alerts. “Right now it’s still more of an experiment, but I believe the adoption will occur relatively quickly,” he says. Andrew Altizer, director of emergency preparedness for Georgia Tech, likes the idea. “I’m excited about there being a way to put a polygon around a specific area during a specific time and then having the ability to send out emergency alerts to people inside that area,” he says. “This would be a nice feature for special events like football games.” One obstacle to implementing this idea, however, is that GPS generally doesn’t work well inside buildings. Until manufacturers address this issue and GPS becomes integrated into SMS alerting platforms, campuses can achieve granularity by segmenting their databases. For example, starting in January, Florida State University (FSU) will be changing its opt-out registration process for SMS text alerting. “They will be able to choose the campuses they want to receive alerts for,” says FSU Emergency Management Coordinator Dave Bujak. “Up until then, everyone is in one pot. You’re either in the system, or you are not.” AUGUST 2012 CAMPUS SAFETY
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Multimodal Mass Notification
had a lot of practice at this.” A good integrator can also help, but campuses should vet these contractors (and all vendors for that matter) carefully. Do they have experience installing similar systems? Have they been certified by the manufacturer? This is important because it indicates the installing contractor will know how to work on the specified system and have access to parts. “Also, don’t get tied into a proprietary provider where you don’t have an alternative source in case you have a problem,” Weaver warns. “If you have a problem with the provider from a service standpoint, you don’t want to be locked into it because there’s no option in the territory for some other representative to come in. We believe in supporting our distributors but also having them compete effectively in their market place to best serve their customers.” MacLeod recommends campuses turn to their current voice, data, burglary and fire alarm integrators for assistance. “Our dealer partners come from all of those areas, so there is a strong likelihood that a campus is already doing business with one of our partners,” he says. Milburn, however, claims that the onus for integrating these systems is not on the installing contractor, but on the manufacturer. “I don’t think our industry has done a great job of being plug and play,” he says. “We have passed this on to the integrator to figure this stuff out, and that is where the difficulty lies. We would have a lot more integrators out there if our industry and manufacturers would do a better job of ease of integration and plug and play.”
MANUFACTURERS MUST BE ABLE TO WORK TOGETHER Dave Bujak, who is the emergency manager for Florida State University (FSU), believes that emergency notification competitors need to develop the ability to work together for the good of their campus clients. FSU recently partnered with Siemens to develop a centralized activation portal for the school’s FSU ALERT emergency notification system. The process was challenging, in part, because business competitors had to collaborate so their equipment would interoperate. “As more institutions follow in FSU’s footsteps and seek to consolidate, integrate and create their own easy buttons, their clients will be demanding that they work with Siemens and other integration companies,” Bujak says. Of course, with all of the changes that have been occurring in the emergency notification market recently, this type of instability can make it challenging for companies to develop partnerships with other manufacturers. What will the new solutions look like two years from now? What part, if any, will GPS (see GPS Integration: The Next Step for SMS Text Alerts? on page 13) and CMAS/WEA play? Campus protection professionals, such as Andrew Altizer, the director of emergency preparedness for Georgia Tech, understand this and are keeping a close eye on the market and technology. “I have a feeling that in the next few years it will look completely different with more automation and coordination with other government agencies.” For more information on WEAs, see Colleges Want to Issue Wireless Emergency Alerts on page 6. For additional coverage of this and other healthcare and educational safety and security topics, visit
27 Emergency Notification Best Practices For several years now, Campus Safety magazine has been adding to our list of best practices recommended by the campus protection professionals, emergency notification equipment manufacturers and other subject matter experts we’ve interviewed. Below is our latest compilation. Please note that although these best practices are numbered, the creation of an effective mass notification program is not a linear process. These recommendations should be considered as a whole when adopting new or upgraded equipment, revising emergency notification plans and updating policies and procedures. 1. Conduct a risk analysis for your overall emergency plan 2. Involve your campus IT department 3. Share resources and work with other stakeholders, including neighbors, county, city, churches, local businesses, etc. 4. Use several technologies; no one method of communication will reach everyone 5. Conduct site assessments for each technology deployed 6. Determine ahead of time who has the authority to issue alerts 7. Messages should originate from a trusted campus authority 8. Determine ahead of time the situations when you will activate your emergency notification system 9. Create clear, concise audible and written messages by working with campus public relations 10. Use and test the system often but not too often 11. Create groups of first responders and decision makers who can receive messages more frequently 12. Automate your SMS text alert database 13. Incorporate adequate logical security measures to protect your SMS alert database 14. Avoid spam filters by white listing (Note: most reputable vendors automatically do this) 15. Market your mass notification program, and educate the campus community on how the system is used, what to expect and what to do during an emergency 16. Adopt the opt-out approach to text alert enrollment (or make enrollment mandatory) 17. Manage the message when the media are involved by having a good crisis communications plan in place 18. Work with international student groups so they will receive and understand emergency messages during a crisis 19. Include visitors and transient public in your emergency notification plans 20. Choose the delivery methods most appropriate for the situation. Don’t use the all-or-nothing approach to issuing alerts. 21. Adopt technologies, policies and procedures that will enable effective communication with the hearing- and sight-impaired 22. Mark your storm shelters 23. Make tests realistic and conduct them at busy times 24. Regularly train staff on how to issue alerts 25. Adopt a change-management procedure so that everything is documented and everyone knows about system changes/improvements 26. For campuses that have undergone major construction or renovation, verify your existing mass notification systems (sirens, loudspeakers, SMS text alert systems, etc.) still provide appropriate coverage 27. Determine how your campus will communicate with parents during and after an emergency
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DISTRICT’S ATTITUDE ABOUT PROTECTION GOES FROM
‘HO HUM’ TO ‘GUNG HO’
Evansville Vanderburgh School Corp. gets passionate about safety thanks to CS K-12 Director of the Year Gerald Eugene Summers. Teacher security training, technology upgrades and first responder partnerships are just some of the improvements he’s made in the past six years. By Robin Hattersley Gray
Photo by Jordan Barclay
The Summers File
W
hen it comes to campus public safety, Gerald Eugene Summers has a lot of experience, and all of it he’s put to good use as the director of safety and security of the Evansville Vanderburgh School Corp. (EVSC) in Evansville, Ind. He learned from his experience in 1977 when, as a rookie cop, he was one of many law enforcement officers who retrieved bodies from the scene of a DC3 plane crash that killed the entire University of Evansville basketball team. While he and his fellow officers were sloshing through the mud on that rainy, cold and terrible night, he overheard elected and appointed officials jockeying for jurisdiction over the incident. It was then and there that he recognized the importance of something like the National Incident Management System (NIMS) and Incident Command System (ICS). Understanding the lessons from this tragedy, when 16
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Name: Gerald Eugene Summers Title: Director of Safety and Security District: Evansville Vanderburgh School Corp. (EVSC) is located in the southwestern corner of Indiana (Vanderburgh County) and is the third largest school district in the state. It is comprised of 42 buildings with nearly 23,000 students and approximately 3,000 faculty and staff. More than 50% of EVSC students receive free or reduced-fee lunches and text books. Nearly a quarter (23%) receive special education services, and 22% are minorities. Thirty different languages are spoken at EVSC campuses. Previous Experience: City of Evansville police officer, 1975-1980; special agent with the L&N Railroad, 19801983; security officer and supervisor of yards, grounds and general services for Bristol Myers Squibb, 19831994; coordinator of security and safety and then director of security and safety for Welborn Baptist Hospital, 1994-2001; Vanderburgh County Superior Court juvenile probation officer, 2001-2006; member and then president of the EVSC board of trustees, 12 years. Department: Summers is the sole employee of his department, however, eight sworn and armed SROs are assigned to the schools by the Evansville City Police Department and Vanderburgh County Sheriff’s Office.
Summers joined EVSC, he made it a top priority to provide his district’s teachers and administrators with NIMS training. He also learned from his experience as a hospital safety and security director about the importance of using de-escalation techniques with individuals who have behavioral health issues or who are acting out in an abusive manner. In his capacity as a K-12 security director, he has applied these skills to successfully de-escalate situations involving students who sometimes have undiagnosed disorders, such as autism or intermittent explosive disorder (IED). Additionally, Summers’ years on the job in law enforcement and security, as well as his familiarity with many different types of protection programs have enabled him to transform his district’s attitude about safety from disinterest to enthusiasm. Now, the entire district, including teachers, parents and students, take responsibility for their own well-being. It is for these and many other reasons that this year’s Direcwww.campussafetymagazine.com
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d i r e c t o r o f t h e y e a r, K - 1 2
tor of the Year judges deemed Summers more than worthy of the 2011 Campus Safety Director of the Year, K-12 nod.
improve technology at the schools. Now, all exterior doors lock after the school day begins, and at some campuses, the upgraded access control system enables Summers to track SUMMERS OBTAINS COMMUNITY SUPPORT who enters a school. Additionally, visitors are properly manWhen he first came to the district, Summers encountered aged with Ident-A-Kid software and an intercom and buzzer teachers, administrators and staff members who were com- at the main entrance that links to a video monitor on the placent about safety. To change this attitude, he knew he school secretary’s desk. had to obtain buy-in for his plans for upgrades from the To improve communications, Summers purchased 210 community and school board. Having formerly been a local Hytera 800 MHz two-way radios that are interoperable police officer and elected school board member certainly with local first responders, including fire and police. Now, came in handy. As the director, he often called on (and con- teachers in the area’s public, private, parochial and charter tinues to call on) law enforcement, the school board and the schools can communicate and receive information on the superintendent to help him solve problems in the district. same frequency during a disaster. Summers also recognized that having supporting docuDigital video surveillance cameras have also been inmentation would help him garner buy-in for his safety and stalled in the redesigned and newly constructed buildings, security efforts. He understood the importance of assess- and the video feed is now sent directly to computers in the ments from his experience principals’ offices. with the Joint Commission Not all of the upgrades were when he was a hospital setechnical, however. Summers curity director. So, in 2007 convinced campus staff to not he hired a safety and securiprop open doors and that havty consulting firm to conduct ing locked doors was customassessments of the district’s er friendly. buildings. The changes in both tech“In our 2007 report, it clearly nology and policy have been stated where the weak points widely accepted by staff, as were, what needed to be adwell as parents. dressed and recommendations “Prior to Mr. Summers takon how they should be ading over as director of safety, dressed,” he says. “I shared it Here Summers (fourth from right) is pictured with the SROs who people entered the schools with the superintendent and are assigned to the Evansville Vanderburgh School Corp. freely and were not required the board, and that’s how the buy-in occurred.” to sign in at the front desk,” says Jill Reifinger Marcrum, who Some of the recommendations were implemented almost is the parent of two EVSC students. “I often wondered who immediately and at little cost. (See Immediate Changes Im- some of the people were in the schools who were wanderplemented After Assessments on page 20.) Others, however, ing around. Now, when I visit my children’s schools, I am would take more time and funding. Some of the suggested required to register and have a name badge. All students, improvements included developing a visitor sign-in pro- teachers and visitors must enter through the main entrance gram; more emergency management and ICS training; more and all other doors are locked. I have comfort now that no uniformed officers in the schools; working with architects to stranger will enter the school through some back door.” include security in new building projects; providing better severe weather shelters for students; parents providing proof 883 TEACHERS, ADMINISTRATORS RECEIVE TRAINING of child custody; and dealing with the gang problems on The technology and policy upgrades were all well and good, but Summers realized that teachers and campus adcampus and in the community. That’s quite a long list of upgrades, especially during a ministrators also needed training in emergency response. deep economic recession. Despite all of this, Summers was The district, however, didn’t have any training dollars, so he applied for and received a $249,000 REMS grant in 2009. able to implement many of the recommended changes. He used the REMS funds to update procedures for drills IMPROVED ACCESS CONTROL ALLAYS PARENT FEARS and train staff. He rewrote emergency plans specifically for The district’s superintendent provided Summers with each school site, teachers, administrators and custodians. $400,000 so he could hire more officers. EVSC added part- Private, parochial and charter schools were included in the time, off-duty sworn police officers to each of the five high training, and he hosted four tabletop trainings for disaster schools and the alternative school. This gave the school re- drills that were attended by 57 district staff. source officers (SROs) time to focus on issues at the district’s “He has completely changed our view of safety,” says Eric feeder campuses. Previously, the SROs were spread too thin. Carson who is an EVSC fourth and fifth-grade math teacher, To address the access control problem, several of the safety coordinator and incident commander. “As teachers, school buildings were redesigned so the office is accessed we just assumed it was someone else’s responsibility to immediately inside the front door of the campus. This pre- keep the schools and students safe. He put the responsibilvents visitors from wandering the halls past students and ity in the hands of everybody.” classrooms to reach the school office. Summers took special note of the district’s bus drivers. Summers collaborated with the Evansville Police Depart“They are probably the most left out,” he claims. “People ment to bring in more than $84,000 to EVSC through a Com- don’t think about them, but they transport thousands of munity Oriented Policing Service (COPS) grant to further kids every day.” 18
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d i r e c t o r o f t h e y e a r, K - 1 2
Recognizing this, Summers taught EVSC bus drivers how to de-escalate volatile situations. A good part of that, he believes, requires being proactive. “I need you to speak to these kids and say, ‘Good morning,’” he tells drivers. “I need you to get to know these kids by name so when Johnny acts out and you call his name, you’re going to get his attention because he didn’t realize you knew his name. That diffuses kids quickly.” In total, he has trained 883 individuals in the district on everything from NIMS to de-escalation tactics, which represents a 578% increase. The REMS money also enabled him to purchase 978 “to go” bags for each teacher to use during an evacuation or shelter-in-place situation.
system allows a student, staff member, parent or citizen to go to the district’s Web site and anonymously report a problem. Issues such as bullying, theft and weapons possession have been uncovered and resolved as a result of the system. Summers also provided training to students and their parents about Internet safety. This was particularly necessary when the district issued laptop computers to all of its middle school students. “What a challenge,” he exclaims. “I wish parents would monitor their kids better. When we started issuing Netbooks, I went to all of the middle schools and met with the kids and parents and shared with them the dos and don’ts. ‘This is what’s going to happen if you send a nude picture of yourself to your boyfriend. You think he’s going to keep it, and he gives it to his buddy. SUMMERS CULTIVATES PARTNERSHIPS All of you can get into big trouble.’” WITH 1ST RESPONDERS Indeed, students could wind up being acSummers also understands the value of havcused of distributing child pornography. ing good working relationships with comAnother legal issue that has been the focus munity first responders, including emergency of Summers is child custody. It has been remanagement, fire, police, the FBI and ATF, sponsible for a significant portion of the secuand he has actively cultivated these partnerrity challenges on campus. ships. He particularly stresses the need for “In training I stress that where both parents law enforcement agencies to know the layout are not in the home, it is vital we have copof school buildings and to conduct tactical To improve communications, ies of court orders on file and that we check drills in those settings. GIS floor plans have EVSC purchased 210 800 MHz those orders and make reasonable and ratiotwo-way radios that are interop- nal decisions based on the facts we know at also been provided to law enforcement. erable with local first respond“Four years ago I had a student come to ers, including fire and police. the time before releasing children,” he claims. the building with a shotgun,” he says. “I had “Recent changes in local court practice con47 officers who showed up that day to help me secure the cerning the paternity affidavit have complicated things. Parbuilding. Because we had worked and practiced together, it ents often fail to understand the importance we place on was amazing to have everyone line up and know what they court orders and the need for parents to supply the orders needed to do during the situation.” to us.” Using NIMS and ICS also helps with emergency response. Additionally, some parents still don’t understand the im“Now we have NIMS and everyone understands the in- portance of signing in before they enter a campus. cident management system and who is in charge,” he says. “We talk a common language so if I get someone who STUDENTS REAP THE BENEFITS OF IMPROVED SAFETY comes over from Kentucky to help us during a disaster, we Despite the challenges that some adults pose, many more approve of Summers’ efforts at EVSC. They especially appreall know what everyone is talking about.” ciate how he interacts with children on a one-on-one basis. STUDENTS, PARENTS PLAY AN IMPORTANT ROLE “Gerald stepped up to help our high school junior realize In addition to school staff and local first responders, Sum- the problems he was creating for himself,” say Mark and Rosi mers enlisted the help of students and their parents. He im- Weatherwax, who are parents of an EVSC student. “Christoplemented an anonymous alert system at no cost to EVSC by pher was with the wrong crowd and losing himself. Gerald receiving a five-year grant from the vendor Schoolspan. The talked with him as a friend but also as a professional who could reason with Chris and help him see the mistakes he was making. We believe that the time Gerald spent with Christopher, the familiar nods in the hallway of the high school and Immediate Changes Implemented the simple but effective awareness that [Gerald] was watching After Assessments played a significant role in Christopher moving away from Removing names and other identifying information about • those friends and finding his way to a better future.” students and teachers from pictures posted in the schools Most importantly, Summers’ work allows the children in •Taking the teachers’ names off of classroom doors •Taking titles off of reserved parking spaces and using his care to feel safe and secure. numbers instead “I know I am safe at my school because Mr. Gerald helps •Staff standing in the center or behind a group of students look after the school and me,” says Samuel, a second grader instead of in front of them to provide active supervision at West Terrace School. “He really cares about me and all the •Staff spreading out and being visible and alert, and wearkids at my school.” ing yellow safety vests while on playground duty instead of congregating with other staff
•Escorting strangers without visitors’ badges to the office •Not allowing anyone in a school building without signing in and getting an ID badge
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For additional coverage of this and other healthcare and educational safety and security topics, visit
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mobile duress systems
Part 2 will appear in an upcoming issue of Campus Safety magazine.
7 STEPS TO EFFECTIVELY DEPLOYING PANIC ALARMS: PART 1 By Mark Jarman
When implemented properly, enterprise mobile duress systems provide an additional layer of safety to staff as well as valuable information to first responders. Here is how you can select the right system.
A
ccording to OSHA, roughly two million Americans are victims of workplace violence every year, and campus environments such as hospitals and colleges are a challenge for security administrators to protect because they are open to the public at all times. Further complicating the task of keeping people safe is that today’s workplace demands mobility because staff are always on the go. Enterprise mobile duress (EMD) systems are designed to be used in campus settings to provide an additional layer of safety for people by using duress transmitters and integrated software applications to manage the alerting function to responders. However, not all EMD systems are created equal, so it is important for security administrators to understand how to specify and deploy a system that will best fit the needs of their campuses.
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As with any security solution, the first step in selecting the right system is to determine the key requirements for the application. With EMD applications, one of the most important parts of the needs assessment is deciding the locations that need to be covered by the system. Violence can occur in any location within a building, including hallways and stairwells, or anywhere on a campus such as parking lots or common areas. Because of this, and the fact that employees require mobility to do their jobs, it is important to define all the areas that require system coverage. Other key needs to evaluate include determining which employees require protection with a dedicated mobile duress transmitter. For instance, in a hospital, security administrators might determine that only staff in emergency and behavioral health departments require mobile transmitters but those in the critical care department do not. There are some areas of campus environments that may be more prone to violence, and security administrators may elect to cover those areas and staff exclusively instead of covering the entire staff roster. Areas such as a pharmacy, where valuable assets are stored, any place where cash is exchanged, or areas that have a high mix of public traffic, such as a hospital emergency room, can all be considered higher risk. Since violence in the workplace may also be the result of a volatile home situation following a staff member to work, human resources may express a need to protect people dealing with restraining orders or other potentially violent circumstances. Consideration should also be made regarding the current emergency response for workplace violence throughout the campus. An enterprise mobile duress system should possess the flexibility to operate as a standalone notification tool or tie into existing communication, evacuation and other response protocols that are already engrained in the campus policies and procedures. They should also provide a means to escalate notification and prioritize alert distributions based on event criticality. Cost and potential savings are always key considerations when evaluating any system, and an EMD system is no exception. Evaluating your investment should begin with an assessment of how well the system addresses the key needs outlined above, such as system coverage, number of staff with dedicated transmitters, notification options, and how well it integrates with existing response protocols within the campus. Cost savings, on the other hand, might include reducing employee turnover, workers’ compensation claims, and even costly litigation related to workplace violence. Both are viable considerations for specifying an enterprise mobile duress system into a campus, but the ultimate decision should be rooted in the system’s ability to keep people safe throughout their entire workplace environment. www.campussafetymagazine.com
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2
The Wind: friend or foe?
SELECT A SYSTEM BASED ON YOUR NEEDS At its simplest, an enterprise mobile duress system consists of four components: 1) a wireless duress alarm transmitter used to send an alarm in the case of an emergency 2) a wireless network to carry the alarm signal 3) a collection device, sometimes referred to as a head-end, to receive the alarm 4) an integrated software application to manage the alarms and disseminate alerts to responders There are a number of systems in the market that offer mobile duress solutions using this basic framework. Because the main purpose of an EMD system is to ensure the safety of the people carrying the duress transmitter and determine their location during an emergency, some are better equipped than others in a fit-for-purpose evaluation. Of those systems that tout mobile duress capabilities, several are asset tracking systems commonly referred to as “RTLS� or Real Time Location Systems. While those systems can increase efficiency in terms of asset tracking or patient flow, they might not be ideal for protecting people on a campus. Wireless communication, no doubt a key element, is also an area that needs further understanding. The term wireless has many connotations. Most people associate it with cell and smart phones for voice and data communications, with wireless devices powered by Bluetooth technology, or with Internet connectivity in the form of WiFi hot spots. Navigating the ins and outs of wireless technologies and understanding which ones are best suited for an EMD system can be daunting. The three main wireless types used by EMD systems today are WiFi, Infrared (IR) and 900MHz radio frequency (RF).
WIFI WiFi EMD systems can be an attractive option as they are based on one of the most well-known wireless technologies and use existing infrastructure as a way to reduce initial implementation cost. While it is true that WiFi systems can use the existing voice and data WiFi infrastructure, that infrastructure usually requires additional build out in order to ensure reasonable and accurate coverage of a facility. WiFi systems rely on access points to footprint a facility for a mobile duress application. As a general rule, these access points should be placed about every 40 feet, which is a much denser configuration than is required for just voice and data usage. So, while some of the infrastructure may be used, there are usually additional costs associated with building out the system for total coverage. Not only do WiFi systems share the airspace with the ongoing voice and data activity, frequently WiFi duress systems also serve as the wireless backbone for RTLS, making
A football kicker facing the game-winning ďŹ eld goal. A pepper spray-armed student facing an attacker. In these stressful situations, a strong wind can either give you the edge or psych you out. At least for the student up against an ill-intentioned aggressor, wind is no longer a factor. New SABRE Pepper Gel was designed with college students in mind: t (SFBUMZ SFEVDFT XJOE CMPX CBDL t 4BGFS UP VTF BOE DBSSZ JOEPPST t "MMFWJBUFT GFBS PG TQSBZJOH ZPVSTFMG t 1SFWFOUT OFHBUJWF FGGFDUT PO CZTUBOEFST 'JOE PVU NPSF BCPVU QFSTPOBM TBGFUZ HFM TQSBZ GPS DPMMFHF TUVEFOUT BOE BO FWFO CFUUFS XBZ UP HJWF UIFN UIF FEHF at TBCSFSFE DPN DBNQVTTBGFUZ.
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mobile duress systems
Employees rarely stay in one location in a campus setting. This diagram of a typical 900MHz enterprise mobile duress system shows how it can protect staff anywhere on a campus, from in-building rooms to common areas to parking lots.
the traffic on the WiFi network even more substantial. This is a major issue to consider as it could mean network system performance could denigrate and the location capabilities could be diminished during an emergency. Another thing to consider with WiFi systems is that while they offer coverage within a building, they are often incapable of providing coverage to parking lots and common areas.
INFRARED (IR) Infrared systems can offer very precise location within a building, but they are not always well suited to duress applications. IR technology depends on line-of-sight between the alarm device and a location beacon or receiver. The need for line-of-sight is a major limiting factor with IR systems because it is something that simply can’t be guaranteed during an emergency. IR-based systems typically do not have the ability to cover parking lots or other outdoor environments as the devices are highly sensitive to ambient light and atmospheric conditions, making them more suitable for indoor use. Therefore, IR technology is best suited to provide supplemental alarm location granularity when used in conjunction with another technology.
900MHZ RADIO FREQUENCY (RF) 900MHz frequency hopping spread spectrum systems (FHSS) have been used for decades for burglary and intrusion detection applications due to their reputation for offering highly reliable performance. 900MHz systems are typically based on proprietary wireless protocols that allow for secure communications on the wireless network, decreasing the likelihood of interference from, or interfer26
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ence with, other wireless systems. This means the critical duress system does not operate on the same wireless network as the voice and data communications, or even the asset tracking system within a facility. 900MHz systems offer a dedicated network for EMD. The infrastructure of a 900MHz duress system is also slightly different than a WiFi or IR installation. In a 900MHz deployment, in addition to the duress transmitters, a network of high-powered repeaters is installed to provide complete wireless coverage of a campus. Repeaters can cover thousands of square feet and are unique to RF systems. The remaining components are a receiver to hear the messages from the transmitters, and a head-end solution that turns the messages into actionable notifications to a response team. 900MHz systems also depend on the signal strength of transmitted messages throughout the repeater network to define location points. This eliminates the need to install a location device at every defined location on the campus, as in the case of IR. This allows 900MHz systems to easily cover common areas, tunnels and even parking structures. The best 900MHz systems offer full supervision, which means the radio link between the transmitters and receivers are constantly monitored for low batteries, tampering, RF jamming, or if a device goes missing from the network. MARK JARMAN is president of Inovonics (www.inovonics.com) and can be reached at mjarman@inovonics.com For additional coverage of this and other healthcare and educational safety and security topics, visit
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7/30/12 1:58 PM
Know who is walking your halls.
With our Visitor Management System you’ll know who is in your building. And why. Still tracking visitors with a paper guest book? With the EasyLobbyŽ Visitor Management System, you can identify exactly who is in your facility at all times by scanning each visitor ID automatically and printing a customized badge in 20 seconds or less. EasyLobby is easy-to-install and integrates with leading access control systems to provide temporary card access for guests. Thousands of organizations worldwide are using EasyLobby to improve security, protect assets and enhance their image. Find out more by requesting a free, custom web demo at hidglobal.com/visitor-management-csm www.campussafetymagazine.com/freeinfo/18005
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feature
alcohol enforcement
HOW TO SPOT A
All photos courtesy FakeIDTrainers.com.
FAKE ID, PART 1 By Leslie Pond
Check the credential’s micro print to determine if a state-issued identification card is genuine or counterfeit.
I
t was cool evening in Santa Cruz, Calif., when a pretty young girl named Bethany walked up to the doorman at a local college bar. She eagerly handed her ID to him. As he held it up to the light, I could see it was a Florida driver license. The doorman handed the ID to me. I checked for the micro print security feature with my magnifier and instantly recognized it as being counterfeit. I asked Bethany to step out of line and placed her under arrest for
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presenting a fake ID. Bethany was 17 years old. Her counterfeit Florida driver license said she was 22. While we waited for Bethany’s mother to come pick her up, I asked her where she got the ID. “IDchief,” she told me. Bethany went on to say that nine of her friends bought their IDs at the same time and got a group discount. For less than $100, she got two fake Florida driver licenses. That night she had left the other at home. The doorman was interested in how
I could tell it was counterfeit. When I showed him the ID, explained IDChief.com and that he would need to invest a few dollars in a 10X magnifier, he nodded and said, “This explains all the Florida IDs I’ve been seeing lately.”
FOREIGN WEB SITES MARKET TO MINORS Why is it so easy for teenagers to get these fake IDs? Overseas companies like IDChief target kids with headlines like, “The spring break is coming! Stuwww.campussafetymagazine.com
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www.campussafetymagazine.com/freeinfo/18020
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feature
alcohol enforcement
RE
FA K
AL
With this example of the reverse side of a genuine New Jersey driver’s license, the micro print spells out “the garden state,” in clearly readable text.
This is what the front of a genuine New Jersey driver’s license looks like.
E
On the back of this fake New Jersey driver’s license there is an outline of the state. That outline should be readable micro print, and the words should say “the garden state.” However, when the print is magnified, it is just a bunch of dots.
This is what the front of a genuine Florida driver’s license looks like.
RE
AL
FA K
In this genuine Florida driver’s license, on the back of the card, the box around “www.hsmv.state.fl.us” is made up of micro print that, when magnified, says “the sunshine state.”
RE
E
In the phony Florida ID, the box is just a line with dots when it is magnified.
AL
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In the example above of a real Illinois driver’s license, the state places its micro print (stating “LifeGoesOn.com”) on the back of the card as a line under the state Web site address. IDChief’s counterfeit Illinois ID on the right doesn’t even come close. 30
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www.campussafetymagazine.com
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dents from across the world get ready for travelling and having fun in your favourite restaurants and bars with your new ID!” The pricing encourages group orders, and the IDs are shipped — concealed in packages containing sales brochures, calculators and other cheap, disposable items designed to defeat X-rays. IDchief.com has hit the counterfeit ID market like a tsunami. The Web site, based in Asia, offers good quality IDs for a reasonable price. Their products possess several of the security features of genuine IDs. To the cursory examiner, the ID looks good. It has bright, easily seen holograms and UV features. It looks professionally made so kids like Bethany are always confident about showing it to you. You might be asking yourself, is there any point to even checking IDs when it’s seemingly impossible to tell the difference between a real one and counterfeit one? The answer is yes. Keeping up with the latest security features and what the counterfeiters are doing will protect you and your campus from the criminal and civil liability surrounding underage drinking.
state Web site address. IDChief’s counterfeit Illinois ID doesn’t even come close. Currently, 48 states are using micro print as a security feature. Grab a 10X magnifier and look! And back to Bethany, whose Mom arrived to take custody of her. That “deal” she thought she got for less than 100 bucks ended up costing her many times that in criminal court fees and community service.
TRAINING HELPS OFFICERS DETECT COUNTERFEITS There are simple and easy tricks to detecting fake ID. With a few hours of training every employee can quickly and easily learn to recognize even the best fake ID. Protect your students, employees and your campus. Leslie Pond is an investigator with the California Department of Alcoholic Beverage Control and the founder of FakeIDtrainers.com.
R p y p
MICRO PRINT NOT EASILY REPLICATED For now let’s focus on the security features that aren’t successfully replicated, such as micro print. While IDChief provides exceptional quality for a counterfeit, the company has not been able to replicate most of the security features used on state issued IDs, including micro print. Micro print is extremely small printed text that, to the naked eye, appears to be a solid line. When magnified, the letters are clear, distinct and readable. Genuine micro print requires at least 10X magnification. Currently 48 states are using micro print as a security feature. None of the counterfeit cards from IDChief have micro print. The right training and a 10X magnifier is all it takes to reveal the fake ID. Bethany’s Florida ID should have had a rectangular box on the back side. The box on the real ID is actually made up of micro print. On a genuine New Jersey ID, the micro print forms an outline of the Garden State on the back of the card. When compared to the IDChief version, the difference is easy to recognize. Illinois places its micro print on the back of the card as a line under the
Every year, healthcare workers face more assaults than those in any other industry. More than police officers, more than prison guards. Radius provides immediate notification when an assault occurs, and directs help where it is needed. Learn more at w
www.campussafetymagazine.com/freeinfo/18150 AUGUST 2012 CAMPUS SAFETY
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feature
campus safety escorts
PROFESSIONALISM AND SECURITY MATTER WHEN PROVIDING
SAFETY ESCORTS Managing this service effectively can yield benefits to the public safety department and campus. By John Pack
S
afety escorts are among the most used security services on college and university campuses. Escorting students and other clients safely to their destination — whether it’s a parking lot, residence hall or other buildings on campus — represents a large number of officer/student interactions. As such, they provide a good opportunity for officers to build an image of professionalism and to further the mission of community policing, which depends on cooperation and 32
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communication among campus police and security officers and the community they serve. Providing safety escorts enables officers to build one-on-one relationships with clients and that, in turn, promotes good community policing. If poorly managed, safety escorts can undermine an entire department’s credibility, reputation and possibly compromise overall goals. Proper management of safety escorts is also a factor for campus public safety agencies seeking IACLEA (Internationwww.campussafetymagazine.com
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At any moment, your organization could come face-to-face with an active shooter.
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www.campussafetymagazine.com/freeinfo/18021
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campus safety escorts
al Association of Campus Law Enforcement Administrators) accreditation. If the agency is responsible for safety escort services, appropriately documented background checks are required for anyone providing the service, including campus police officers, security officers or student employees in work-study programs. The IACLEA accreditation standards also require that anyone providing safety escorts participate in a training program and that all escorts be logged. Data to be included in safety escort logs may include the first name of the client, the starting and ending locations, the time the call was received and dispatched, the time the safety escort arrived and the time the call was cleared. Even campuses that are not pursuing accreditation should be aware that accreditation represents a professional standard against which any college law enforcement or security operation might be judged. These standards could be used in evaluating campus protocols if, for example, there is a court case that calls into question the actions of a campus police or security officer. There are really several goals to providing a successful safety escort program: one is to keep people safe, the other is to make people feel safe. Operationally it’s important to provide prompt and efficient service. Providing a safety escort is not a bodyguard service, but it allows a student or other person on campus to walk with an officer who has situational awareness, is in tune with possible risks on campus and can call immediately for assistance.
WHEN MEETING THE CLIENT, ESTABLISH APPROPRIATE BOUNDARIES When students, faculty, administrators or guests request an escort, they should be asked to wait in a safe and secure place. The client should not be expected to wait outside on a dark corner because it is more convenient for the officer. Answering a call for a safety escort promptly communicates to the client that the department takes his or her safety seriously. When performing a safety escort, the officer should double-check to make sure he or she has the right equipment (radio, cell phone, keys and flashlight), wears a uniform and looks professional. When meeting the client, safety escorts should always exhibit professional behavior that emphasizes safety above all else and that represents the department well. Once the safety escort arrives at the starting point, he or she should notify the dispatcher of the arrival and then locate the client. Using the client’s first name only, the safety escort should introduce themselves by title and last name (“I’m Officer Doe, and I will be escorting you today.”). The officer’s manner should be friendly but professional, which helps to establish professional boundaries. Finally, the officer should confirm the destination (“I understand we are 34
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going to the library today.”). The safety escort should not carry any weapons unless specifically authorized and properly trained. The safety escort also should not carry items for the client, such as books or groceries. It is essential to keep both hands free to reach the radio or cell phone. When escorting more than one person, an officer should first make sure it is okay with both clients to escort two people together.
ALWAYS BE AWARE OF YOUR SURROUNDINGS When escorting clients safely to their destinations, officers should be aware of surroundings and the people nearby. They should walk in well-lit and well-traveled areas and not go through dark or enclosed spaces, even if it makes for a longer walk. Openness equates to safety, so back tunnels and campus short-cuts are not appropriate when providing a safety escort. Additionally, being alone with a client in a closedin space could make the client feel unsafe or later be the source of accusations of wrongdoing. When approaching doors, if the door is glass and there are no threats on the other side, it is polite to hold the door for the client to go first. However, the safety escort should go first if he or she cannot see what’s on the other side of the door. It’s also okay to engage in appropriate, polite conversation, but personal or controversial topics should be avoided. Safety escorts should be (and appear) interested in what the client has to say, and speak politely to help the client feel comfortable. Safety escorts should make eye contact and remove sunglasses when introducing themselves to clients. Officers should walk side-by-side with the client. Safety escorts should never ask for or accept a client’s Email address or telephone number. Providing a safety escort is not the time to arrange a date with a client; if they insist, security officers should explain that they could lose their job. Tips are also off limits. If another person approaches the client, safety escorts should physically move to stand between the client and the newcomer. Ask the client if they want to go inside or away from the person, and watch their reaction and respond appropriately so they continue to be and feel safe.
SURVEY THE SCENE WHEN YOU ARRIVE Safety escorts should be especially attentive and survey the scene as they approach the requested destination. If leaving a client at their vehicle, safety escorts should use their flashlight to check under and inside the vehicle. While a threat under or inside the vehicle is highly unlikely, checking to be sure is part of being professional. If the client asks, it’s best to explain that checking is part of the routine. Safety escorts should also make sure their client gets in www.campussafetymagazine.com
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D I R E C T O R
O F
T H E
Y E A R
call for entries Do you know a hospital, university or school campus police chief or director of public safety and security who goes above and beyond the call of duty, demonstrating outstanding leadership skills, ingenuity, selflessness and overall achievement? If so, we invite you to submit his or her nomination for the 2012 Campus Safety Director of the Year award. The award winner will receive: • Special editorial coverage and photos in a future issue of Campus Safety magazine • Recognition in the campus safety and security community • A custom plaque
ENTRY FORM — 2012 CAMPUS SAFETY DIRECTOR OF THE YEAR Nominee Name:
Nominee Title:
If you are nominating someone else, your name and phone number: Hospital, University or School Campus/District Name: Address: City:
State:
Zip:
Country:
E-mail: Phone:
Fax:
Total Number of Officers:
Sworn:
Non-sworn:
Total Number of Beds (if Hospital):
Size of Campus(es): Number of Students, Faculty & Employees:
Number of Campus Locations: JUDGING: For complete 2012 judging criteria and entry rules, please visit www.CampusSafetyMagazine.com/DirectorOfTheYear NOMINATION SUBMISSION: On a separate sheet of paper, tell us why you or your nominee should be chosen for this award. Please explain how your entry meets or exceeds the judging criteria. Include examples showing why you or the person you are nominating is worthy of this award. ENTRY DEADLINE: Nov. 1, 2012. There is no entry fee. All submissions
become the property of Campus Safety magazine and cannot be returned. Additional entry forms can be downloaded online at www. CampusSafetyMagazine.com/DirectorOfTheYear. ELIGIBILITY: Nominee must have the title of “Campus Police Chief” or “Director of Public Safety & Security”, “Director of Emergency Management” or the equivalent. The campus he or she oversees must be located and operated in the United States or Canada and must be a hospital, university, college, K-12 school or school district.
CSM04-42.12
HOW TO ENTER Complete this entry form and send it with your submitted materials and applicable photos to: 2012 Campus Safety Director of the Year Campus Safety Magazine 3520 Challenger St., Torrance, CA 90503 or, campussafetymagazine@bobit.com or, Fax: (310) 533-2502
Visit www.CampusSafetyMagazine.com/DirectorOfTheYear for complete eligibility rules. Entry deadline is Nov. 1, 2012 CS0812_Escort.indd 35
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feature
campus safety escorts
8 DO’S & DON’TS OF CAMPUS SAFETY ESCORTS DO
1. Conduct background checks of all staff members 2. 3. 4. 5. 6. 7. 8.
providing escort services Train officers/staff Use escort logs Be professional, prompt and courteous Establish appropriate boundaries with customers Recommend safe areas where customers can wait for escorts Be properly equipped with a flashlight, radio, cell phone and keys Ensure officers/staff providing escorts wear uniforms
the vehicle, the vehicle starts and the client drives safely away. In the winter, this might require the safety escort to stand outside for several minutes while the engine warms up. If something were to happen to the client later on, the safety escort needs to be able to say they watched the client start the car and then drive away. It’s also important to remember what not to do. For example, safety escorts should never leave a client before reaching the destination, even if the client says, “It’s okay, I can go from here.” Instead, safety escorts should explain that they are required to walk the client all the way to the destination. Imagine the consequences if a client were to slip on ice 50 feet from his or her destination, if their key did not work or if an attacker hid behind a nearby bush. Also, safety escorts should never go inside a home or room, or get inside a car, even if the client offers a ride back. Instead, it’s better to make an excuse such as, “I have other work to do while I’m in the area.” Security escorts should never put themselves in a position to be accused of wrongdoing. When using a vehicle to drop someone off at a designated stop, safety escorts should stop the vehicle, survey the surrounding area, and ask the client if they need directions. After opening the door, it’s good to wait and see that they get under way. If dropping someone off at their car, it’s a good practice to circle around and flash the headlights on the car, which will make it easier to check under the vehicle.
AVOID ABUSE AND BUILD AWARENESS OF ESCORTS’ VALUE Safety escorts should not be used as “a free taxi service” to transport students or others around campus. The service should also not be used as a “drunk bus,” although transporting intoxicated students is definitely preferable to them staggering home or driving under the influence. When interacting with clients, it is important to reinforce the value of security escorts. A client might apologize for requesting an escort, for example, but the officer should emphasize that they are smart to do so because people who walk together are safer than people who walk alone. Calling for a safety escort is a way for a client to take charge of his or her safety, so it is important to encourage him or her to use the service. Providing a secure escort might be routine 99% of the time, but following a standard process ensures that the officer is also prepared to respond the other 1% of the time. Providing effective safety escorts requires officers to con36
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DON’T
1. Carry a weapon unless authorized and trained 2. Take shortcuts or walk through dark or enclosed spaces
3. Discuss personal or controversial topics 4. Accept a client’s E-mail, phone number or tip 5. Leave a client before he or she reaches their destination
6. Leave a client before he or she gets into her vehicle, starts the vehicle and drives away safely
7. Go inside a home, room or car 8. Be used as a free taxi service
tinually earn and maintain the customer’s trust. Greater awareness can improve operation of safety escort services on campuses. Unfortunately, there are still some institutions that do not provide training or do background checks on safety escorts. In some cases, safety escort services have been improvised without an emphasis on professional operations. Badly conceived programs have a real potential of backfiring to the detriment of the entire security operation and could result in an expensive personal liability lawsuit or even in tragedy.
SAFETY ESCORTS MUST RECEIVE PROPER TRAINING The importance of training can’t be emphasized enough. The idea of training safety escorts might seem ridiculous or “overkill” to some. However, details matter in all security and law enforcement practices, and tripping up on little things can lead to big problems. Training for safety escorts can be included as part of the lesson plans of a larger departmental training program. Course content that specifically addresses safety escorts might take an hour or less of training time, and should be followed by role play and/or field training with a senior officer, or a combination of both. The basics of safety escorts could be included in a self-study module to be used with a learning management system but should be followed up with additional field training. Professional training for a department’s safety escort staff might not garner the same mind share as active shooter or mass notification training, but it should not be ignored. Delivery of core safety escort services directly impacts the department’s reputation, its perceived professionalism and, ultimately, its support from the top level of the institution. Building a department’s reputation begins with getting the little things right. Without this foundation, which includes providing safety escorts, departments will never have the support to implement the large programs they need. John Pack is the director of higher education security for G4S Secure Solutions (USA) Inc., which has developed a free module to train safety escorts in the college and university environment.
For additional coverage of this and other healthcare and educational safety and security topics, visit
CampusSafetyMagazine.com www.campussafetymagazine.com
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2013 Yearbook Buyer’s Guide Included in the November/December 2012 Campus Safety Issue TAKE A LOOK AT OUR YEARBOOK! DON’T MISS THE ONLY 2013 CAMPUS SAFETY BUYER’S GUIDE IN THE INDUSTRY!
Campus Safety Magazine, the leading source for information on campus and hospital security, is nearing publication of the 2013 Yearbook. Your company NEEDS to be included in this annual edition, which is referenced all year-long by 20,000+ security product decisionmakers. The Yearbook contains market data, a full directory of leading manufacturers of security products and services, our exclusive “101 Big Ideas,” How-to Advertorials (where YOU byline the expert articles), Corporate Pro¿les and a website showcase.
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DEADLINES FOR 2013 CAMPUS SAFETY YEARBOOK Publishes...
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October 8, 2012
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TECHNOLOGY AT WORK IP-based cameras and NVRs, as well as function as a platform for the future as the institute eventually migrates to a fully-IPbased solution. Now, using the new victor unified video client and VideoEdge NVR from American Dynamics, all IP and Intellex DVRs’ analog video streams from Dana-Farber’s 500 cameras are seamlessly integrated into victor’s single system and user interface. The newly installed system allows dispatchers to have a single interface through which they can view and securely share live and recorded feeds from both analog and IP cameras. Additionally, this approach allowed the institute to extend the life of its existing Intellexes and focus its new investments on state of the art IP technology, letting the institute add IP cameras in additional key areas and save money. The 200 new IP cameras from The Yawkey Center and a handful of other camera clusters are recorded on four VideoEdge NVRs from American Dynamics, with two NVRs for fail-over to ensure no interruptions in operation. On average, Dana-Farber will be storing 30 days of video per camera on the institute’s 70TB of external iSCSI storage.
1
1 / Virginia Western Community College Installs Larger Call Boxes
3 / Missouri State U. Adopts Contactless Campus Cards
Virginia Western Community College has installed Talk-A-Phone’s ETP-MT Emergency Phone Towers as part of the retooling of its campus’s public safety plans. Although the campus had smaller Talk-A-Phone units installed prior to the 2007 Virginia Tech shootings, after the tragedy administrators opted for larger models that were more visible. That way, if there is an issue on campus, a student can turn around, look for the big red pole and run to it. The towers are painted bright red and stand nearly nine and a half feet tall. College officials believe that with the larger towers the campus is not only safer, but students feel safer. Contributing to the visibility of the units is the brighter Talk-A-Phone LED light. When a unit is activated, the blue light starts to flash and can be seen from a long distance away. During the evening hours, the light stays steady blue so students can quickly look around and identify the location of the Talk-A-Phone unit. Video cameras are also installed on the towers, which provide a real-time overview of activities on campus as well as a helpful investigation tool for claims of theft and other crimes.
Missouri State University (MSU) has selected Blackboard Transact in a move away from magnetic stripe student IDs for a contactless credentials. Based on the near field communication (NFC) ISO-standard protocol, the new system enables MSU to integrate student identification, door security, commerce and campus payment with a single contactless card to make the student experience significantly more convenient and secure. With the new system, more than 25,000 students, faculty and administrators can pay for purchases and enter buildings with a simple tap or wave of the new BearPass ID cards. The cards use SONY’s FeliCa contactless technology and work with Blackboard NFC-enabled smart readers — which also support magnetic stripe technology —
2 / Dana-Farber Cancer Institute Deploys Hybrid Video Surveillance The Dana-Farber Cancer Institute in Boston recently constructed its Yawkey Center for Patient Care, which features more than 100 exam rooms, 150 infusion spaces and 20 consultation rooms. The new site includes nearly 200 additional IP cameras that were seamlessly and efficiently married with Dana-Farber’s significant investment in its pre-existing CCTV surveillance equipment. Institution executives worked with systems integrators Tesla Systems and Team AVS to find a VMS solution that would allow their DVRs to be used in tandem with the new 38
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2
3 for faster and more secure transactions. Students at MSU can easily add money to their student ID account, view transactions online, immediately stop activity on their account if their card is lost or stolen, and use their smartphone to manage their account. MSU can also use the cards to operate electronic access control devices for academic, administrative and student buildings, ensuring that only authorized persons are able to gain entry to secured facilities and events.
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4 / Meridian Public Schools Install Megapixel Cameras The Meridian Public School District (MPSD) in Mississippi has installed approximately 373 IQeye HD megapixel cameras from IQinVision at their school buildings and campuses, migrating a number of different systems and old camera technologies to a single, upgraded system covering all of MPSD campuses. IQeye cameras are deployed at six elementary schools, three middle schools and the vocational center at the high school to cover bus lanes, parent pick-up lanes, school entrances/exits, administrative offices, as well as many hallways. Video is monitored at each school location by school personnel, using a 22-inch monitor at his/her workstation. Each principal also has access to their school’s video, ensuring that at each school at least two people can monitor video at all times. At the district office, the director of security and the director of maintenance have access to video from all 373 cameras. They also provide important back-up monitoring to the efforts at each school. The IQeye Alliance domes offer H.264 main profile compression, enabling MPSD to view and record at 30 frames per second. Video is stored for approximately one week. Despite budget constraints and the occasional installation challenge, the system was up and running in short order and has been delivering positive results. The video system allows campus principals to identify who is on campus as well as investigate incidents. For example, individuals who committed acts of vandalism have recently been apprehended as a result of the new system. www.campussafetymagazine.com
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TOOLS OF THE TRADE
Notifier Fire Sentry Flame Detectors Notifier by Honeywell of Northford, Conn., releases the Fire Sentry line of flame detectors that integrate with any version of its ONYX Series fire alarm systems. The detectors utilize a series of patented algorithms to speed detection of a real fire event while eliminating false alarms, according to the company. In addition to monitoring for spikes in the radiant energy of a flame, the product monitors the entire flame spectrum for inconsistencies to verify an alarm. The company maintains that the devices can detect hydrocarbon and non-hydrocarbon gases in all weather conditions, altitudes and environments.
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Hikvision DS-9600NI-ST Series HD NVR Hikvision Digital Technology of City of Industry, Calif., releases the DS-9600NI-ST Series of embedded NVRs, which feature mass storage based on the company’s new Netra platform. The products offers a redundant system design — a primary system in operation and another providing a backup. If the main system crashes, the back-up system activates immediately, allowing the NVR to record in a stable manner continuously, according to the company. Equipped with two self-adaptive 10M/100M/1,000M network interfaces with functionalities such as load balance and network fault tolerance, the product can access up to 32 network cameras. It also supports video input with resolution of up to 5-megapixels, and HDMI output supports high definition video display at 1,080p. Additionally, the NVR features eight SATA hard disks, each of which holds up to 4TB of storage capacity.
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Gamewell-FCI VLC-400 Aspirating Detector Gamewell-FCI by Honeywell of Northford, Conn., introduces the VLC-400 aspirating detector, which senses and verifies traces of smoke. As many as 126 addressable VLC-400 detectors can connect directly to the signaling line circuit (SLC) of the company’s E3 Series fire alarm and emergency communications systems. The UL-Listed detector’s advanced air sampling technology provides early smoke warning. A dual stage filter within each detector keeps internal optical surfaces clean, eliminating the need for drift compensation, according to the company. With five different sensitivity modes and a smoke threshold auto-programming feature, the product can monitor air conditions for up to 15 days to ensure each detector’s sensitivity settings match the needs of its location.
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Minuteman MMS130RC Surge Suppressor Para Systems/Minuteman Power Technologies of Carrollton, Texas, releases the MMS130RC wall tap, which features side-facing outlets and rotating ports. Designed to help hide cables, the unit is suited for placement behind wall-mounted HDTVs, and offers a 90° rotating power outlet and coax connection to aid in routing wires out of sight, according to the company.
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Cooper Notification Wheelock Series EH Speakers & Speaker Strobes Cooper Notification of Long Branch, N.J., unveils the Wheelock Series EH speakers and speaker strobes, which produce high fidelity sound output in a low profile design for indoor wall and ceiling-mount applications. The products offer a frequency response range of 300 to 8,000Hz, allowing the UL-Listed speaker to reproduce frequencies closer to the original sound. The appliance also features dual voltage (25/70 VRMS) capability and field selectable taps from 1/8 to 2 watts. The appliance’s design incorporates a speaker mounting plate, and each model has a built-in level adjustment feature with either a snap-on cover with no visible mounting screws, or an aesthetic two-screw grille cover.
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IQinVision IQeye Alliance-mini The Alliance-mini by San Juan Capistrano, Calif.-based IQinVision is covered by the company’s five-year warranty program. Supporting H.264 Main Profile, the camera offers exceptional image quality in a tiny, versatile mini-dome package, according to the company. Available in interior vandal models from VGA to 1,080p high definition (HD) megapixel resolutions, the product supports streaming audio, allowing two-way communication between the camera and remote monitoring locations.
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Samsung SNO-7080R Bullet Camera Samsung Techwin America of Ridgefield, N.J., introduces an outdoor 3-megapixel network camera with infrared (IR) range of 30 meters in total darkness. Equipped with a 2.8x varifocal motorized zoom lens, the camera can capture 16:9 full high definition (HD) images at 1,920 X 1,080p using wide dynamic range (WDR). Featuring the company’s WiseNet2 digital signal processing (DSP) chipset, the SNO-7080R also offers dual H.264 and MPEG codec.
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Talk-A-Phone’s New Eco Emergency Phone Tower Talk-A-Phone of Niles, Ill., presents the ETP-MTE Eco emergency phone tower, which stands nine feet tall and features an LED blue light that is always lit. Designed with a lightweight aluminum construction for a reduced ecological footprint, the tower also has multilayer powder coating to achieve near-zero waste and volatile organic compound (VOC) emissions. Modular construction allows for easy upgrades of the tower, while the optional internal mounting plates and shelves provide clean mounting solutions for accessories, according to the company. The tower fits any Talk-A-Phone analog or VoIP flush-mounting emergency or assistance phone.
CBORD’s CS Access and ASSA ABLOY IP-Enabled Lock Integration The CBORD Group, Inc. and ASSA ABLOY have announced the release of an integration between CBORD’s CS Access access control software solution and IP-enabled locks from ASSA ABLOY Group brands SARGENT and Corbin Russwin. With a variety of WiFi and Power-over-Ethernet (PoE) models available, these locks are designed to fit a broad range of security needs for campuses and facilities. Through integration with CS Access, the locks can be easily monitored and managed from within the CS Access application—there is no need for system administrators to switch between multiple software systems or user interfaces.
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Sonic WALL TZ 105 and TZ 205 SonicWALL has recently introduced the SonicWALL TZ 105 and TZ 205, adding to its arsenal of proven UTM firewalls offering advanced networking features to secure all school locations within a district. With comprehensive protection against viruses, Trojans, key-loggers and other application layer attacks, the TZ 105 and TZ 205 provide strong, enterprise-grade security in a small form factor appliance. Unlike consumer-grade products deployed by many smaller businesses, the TZ Series delivers highly effective anti-malware, intrusion prevention, content/ URL filtering and application control capabilities. Sonic WALL claims the appliances offer the broadest, most secure mobile platform support for laptops, smartphones and tablets.
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TOOLS OF THE TRADE
American Dynamics ADTVR Series DVR American Dynamics of Westford, Mass., part of Tyco Security Products, releases the ADTVR-VS2 and ADTVR-LT DVRs. Ideal for small businesses, the ADTVR-VS2 features a 4-channel, compact chassis and offers an intuitive interface providing easy navigation, instant playback, remote client software, advanced dual streaming technology and more, according to the company. The ADVTR-LT comes in 8- and 16-channel versions, providing many of the same features as the ADTVR-VS2, such as mapping and simultaneous playback. Both recorders integrate with Kantech access control systems. Additionally, using the ADTVR Viewer mobile app, users can access live camera views across multiple recorders and control pan/tilt/zoom (p/t/z) cameras.
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Lynx-USB Panic Button The Lynx-USB panic button is the simple and cost effective way of adding employee alerts anywhere inside your network. The USB panic button easily plugs into a PC, IT loads the client software allowing the alarm to instantly communicate through the Lynxguide server to other PCs, your existing radios, cell phones and more. The Lynx-USB panic button operates even if the PC is logged off. It is available momentary or locking where by it sends out an alarm when activated and a second alarm when it has been reset.
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Kaba Access Control E-Plex Wireless Access Control System Kaba Access Control has incorporated multiple lockdown options in its E-Plex Wireless Access Control System. From the dashboard, users can centrally manage lock commands such as remote unlock, passage and emergency lockdown. The system’s lockdown choices suit virtually any site and include global, door group or single door lockdown. In addition, lockdown can be executed right at a door, providing instantaneous and convenient security. In addition, the E-Plex Wireless System requires no wires, conduit runs, access panels or trenching/drilling.
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System Sensor FAAST Aspirating Smoke Detector System Sensor’s FAAST Fire Alarm Aspiration Sensing Technology is now listed to the European EN 54-20 standard for aspirating smoke detectors. This listing confirms that the FAAST detector has been independently tested by VdS in Germany to meet the standard. The standard divides sensitivities into one of three classifications: Class A: Very high sensitivity for very early warning fire detection; Class B: High sensitivity for early warning of fires; and Class C: Normal sensitivity for general fire protection. The FAAST detector has been confirmed in independent testing to meet requirements for all three sensitivity classifications using the published settings.
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Software House C•CURE 9000 Access Control Software Software House, part of Tyco Security Products, has announced the newest version of its C•CURE 9000 access control software featuring anti-passback and area lockout, two features that significantly enhance the protection of people and property. Global anti-passback prevents cardholders from passing their credentials back to others to gain access to secured areas across clusters. Security directors can now further configure C•CURE 9000 v2.10 with time restrictions and to activate events such as sounding an alarm for anti-passback entry and exit violations.
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Pelco BU Series Bullet Cameras, C20 Series Box Cameras and FD Series Fixed Dome Cameras Pelco by Schneider Electric is now taking orders for its new BU Series bullet cameras, C20 Series box cameras and FD Series fixed dome cameras. The trio of analog camera options is the latest addition to a diverse lineup of Pelco video security solutions. The BU Series, C20 Series and FD Series offer high-resolution color, wide dynamic range, and day/night models that are typically reserved for more expensive video security systems. BU Series integrated bullet cameras are designed for no-light and low-light applications with options for long- and short-range infrared illumination between 15 and 40 meters. The FD Series also offers models equipped with supplemental infrared illumination for difficult lighting conditions.
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ADVERTISER’S INDEX
ADVERTISER’S INDEX Company listings are provided as a courtesy — publisher assumes no responsibility for errors or omissions.
ADVERTISER
PAGE#
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Arizona State University
43
18017
ASIS International
33
CALL24
ADVERTISER
PAGE#
RS#
IQinVision
5
18128
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Kenwood USA Corporation
17
18101
44
18071
Micro Technology Services, Inc.
C3
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Campus Safety - 2013 YearBook
37
•
Omnilert, LLC
23
18149
Campus Safety - Director of the Year
35
•
Panasonic Security Systems
9
•
Campus Safety - FREEInfo
45
•
Sabre
25
18143
Campus Safety - Social Media
47
•
SALSBURY INDUSTRIES
44
18016
Campus Safety - Web
39
•
SimplexGrinnell
11
18082
Chamberlain Group, Inc.
19
18141
Sony Electronics - Security Products
C2
18144
DSX Access Systems, Inc.
1
18001
System Sensor
21
18025
EasyLobby, an HID Global business
27
18005
Talk-A-Phone
7
18043
EMP - School Kids Healthcare
24
18168
Tyco/Software House
15
18164
Gai-Tronics
29
18020
UTC Fire & Security
C4
18172
Global Safe Corporation
43
18033
Valcom
3
18114
Inovonics
31
18150
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PinnacleHealth Pioneers the Use of IP Technology
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This Pennsylvania healthcare organization worked closely with its security integrator to create a multilayered security solution that protects patients, clinicians, employees and visitors. By Kevin Weeks
S
ecurity has long been of strategic importance at PinnacleHealth in Harrisburg, Pa., and as security technology has expanded, PinnacleHealth officials have embraced it. The hospital’s public safety efforts have evolved significantly since 1980 when David Falgoust, PinnacleHealth’s director of security services, joined the organization as a security officer. “At the time, there was one video surveillance camera and a VCR in the hospital’s library,” he says. “Today, there are more than 270 IP-based cameras in the three hospital sites and the Fredericksen outpatient site. While cost is always important, there has never been any resistance from hospital administration to what we want to do with security. The leadership and organization are dedicated to the safety of each person who receives treatment, visits or works here.” That being said, the decision to move forward with IP-based video and access control systems was perhaps a little risky more than four years ago. Even today, 1
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RECESS
WHAT’S WRONG WITH THIS PICTURE?
THEY SAID IT “The most saddening finding by the Special Investigative counsel is the total and consistent disregard by the most senior leaders at Penn State for the safety and welfare of Sandusky’s child victims.”
Photo courtesy Safe Havens International
ANSWER:
This room in a school library has a partially closed partition, creating an area that is not visible from the viewpoint of library staff. These types of semi-private areas are difficult to supervise, and incidents, such as consensual sex acts between students and drug usage, commonly occur in these types of areas.
DID YOU KNOW?
Desks located in New York City offices have more bacteria on them than desks located in
San Francisco
Source: Study sponsored by San Diego State University, Clorox & the Alfred P. Sloan Foundation
81%
of high schools don’t have a protocol for responding to a report of dating violence Source: Pediatrics
During an economic recession, women buy more
beauty-enhancing products, such as lipstick and designer jeans
Source: Journal of Personality and Social Psychology
The average meth patient’s hospital stay costs
$130,000 , which is 60% more than other burn patients
Former FBI Director Louis Freeh on his investigation into Penn State’s handling of the Jerry Sandusky child sex abuse scandal. Freeh found that several of the school’s top administrators concealed Sandusky’s activities from Penn State’s board of trustees, the campus community and police.
“Sometimes, we are the only health care providers that these students and their families see.” Aurora Licudine, who chairs the school nurses association for Modesto (Calif.) City Schools on the expanding role of school nurses. Lately they oversee more schools and treat more students with severe health problems at a time when struggling families have less ability to access medical care. Source: New America Media
Source: Associated Press Survey
Computer users who are over the age of have passwords that are twice as strong as users who are younger than
55
25
Source: The Science of Guessing: Analyzing an Anonymized Corpus of 70 Million Passwords
FOR ADDITIONAL COVERAGE OF HEALTHCARE, EDUCATIONAL SAFETY, AND SECURITY TOPICS, VISIT CampusSafetyMagazine.com CAMPUS SAFETY MAGAZINE (USPS 610) (ISSN 1066-7039) is published BI-Monthly by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Periodicals Postage Paid at Torrance, CA 90503-9998 and Additional Mailing Offices. POSTMASTER: Send address changes to Campus Safety Magazine, P.O. Box 1068, Skokie, IL 60076-8068. Please allow 8 to 16 weeks for address changes to take effect. Subscription Prices – United States and Canada $60 per year; Foreign $100 per year. Single copy price - $10. Please alow 8 to 16 weeks to receive your first issue. Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission.
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