Comscore 2018 by boosterwiseFWA

Global Digital Future in Focus 2018 International Edition

ÂŠ comScore, Inc. Proprietary.

Introduction This report provides a snapshot of the global digital landscape, using audience sizes, demographics and behaviours across all digital platforms (desktop, smartphone and tablet) to identify universal trends and unique characteristics of international markets. All data comes from the comScore audience measurement tools referenced across the page. For more information on this report or comScore products, contact: worldpress@comscore.com

comScore products

MMX Multi-Platform offers comprehensive reporting on more than 300,000 digital media entities, including their un-duplicated audience size, demographic composition, engagement, performance within key user segments and behavioural trends. All of these metrics can be compared across digital media platforms and can be used to understand incremental activity coming from each platform. Mobile Metrix captures total mobile audience behaviour on browsers and apps across smartphones and tablets. With Mobile Metrix, publishers can demonstrate the value of their mobile audiences, while agencies and advertisers can strategically plan and buy digital advertising on mobile platforms to achieve their campaign objectives. MobiLensÂŽ Plus matches quantitative observed behaviours with self-reported survey responses, connecting data about consumersâ&#x20AC;&#x2122; mobile content consumption with purchaseintents, interests and device satisfaction. Video Metrix provides objective insights with the most accurate and comprehensive measurement of global online video activity.

ÂŠ comScore, Inc. Proprietary.

The State of Global Digital A look at 13 global digital markets, examining key audience and consumption indicators across desktop, smartphone and tablet devices

ÂŠ comScore, Inc. Proprietary.

Multi-platformers remain a majority in most markets

% of Total Digital Audience by Platform (Desktop only, Multi-platform, Mobile only) Multi-platform users (those who access online content via desktop and smartphone / tablet in a month) remain the majority overall, with an average across markets of 46% of the total population.

100% 90% 80% 70% 60% 50%

Mobile only usage now averages just above desktop only consumption with a cross-market average of 30%, driven heavily by large share in APAC markets, versus 24% for desktop only.

40% 30% 20% 10% Malaysia

Indonesia

India

Mexico

Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

Source: comScore MMX Multi-Platform, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Mobile users consume more than 2x minutes vs. desktop users Average Minutes per User by Platform Desktop

Mobile

When looking at each regionâ&#x20AC;&#x2122;s desktop users and mobile users separately, mobile users universally consume more digital minutes per person â&#x20AC;&#x201C; more than double in the majority of countries.

7,000 6,000 5,000 4,000

Argentina continues to deliver the largest number of mobile minutes per user, while Canada has the highest level of per-user desktop consumption.

3,000 2,000 1,000

Malaysia

Indonesia

India

Mexico

Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

Source: comScore MMX Multi-Platform, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Argentina has largest disparity between platform average minutes Difference in Average Mobile vs. Average Desktop Mins Per User

As well as the greatest number of per user mobile minutes, Argentina also has the largest disparity between the two averages.

7,000 6,000 5,000

Surprisingly, the US has the second-largest difference, even with the presence of an established desktop foundation that is less prevalent in other markets, which are often considered to have largely avoided the â&#x20AC;&#x153;desktop phaseâ&#x20AC;?.

4,000 3,000 2,000 1,000

Malaysia

Indonesia

India

Mexico

Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

Source: comScore MMX Multi-Platform, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Smartphone takes largest share of global digital minutes Share of Total Digital Minutes by Platform (Desktop / Smartphone / Tablet)

Smartphone is now the dominant platform in terms of total minutes across every market.

100% 90% 80% 70%

This is most pronounced in India (89% of total minutes), and least noticeable in Canada where, thanks additionally to the largest share of tablet minutes (15%) seen in any of the markets shown, smartphone represents 43% of time, to desktopâ&#x20AC;&#x2122;s 42%.

60% 50% 40% 30% 20% 10% Malaysia

Indonesia

India

Mexico

Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

Source: comScore MMX Multi-Platform / Mobile Metrix, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Apps Account for Over 80% of Mobile Time Share of Total Mobile Minutes by Browser / App Mobile Browser 0%

20%

40%

Mobile App 60%

80%

100%

USA

88%

Canada

85%

France

89%

Germany

90%

Italy

88%

Spain

88%

83%

Argentina

95%

Brazil

91%

Mexico

94%

India

89%

Indonesia

89%

Malaysia

92%

When considering mobile (smartphone and tablet) minutes in isolation, they are overwhelmingly dominated by app consumption â&#x20AC;&#x201C; over 80% of all mobile time in the markets considered for this report. Levels appear marginally higher in Latin America, with Argentina, Brazil and Mexico all falling within the top 5 of the markets shown here.

Source: comScore Mobile Metrix, Dec 2017 ÂŠ comScore, Inc. Proprietary.

What changed in 2017? How did adoption and usage of platforms, categories and apps change over the course of 2017, and what might this mean for digital markets in 2018?

ÂŠ comScore, Inc. Proprietary.

Platforms’ market share continued to evolve Share of Total Digital Minutes by Platform (US)

We showed earlier in this report that smartphone is the primary platform in all markets, but it is also worth noting that even in mature markets such as the US, this platform continues to squeeze share away from desktop and tablet.

100% 90%

11.5%

TABLET

8.8%

54.5%

SMARTPHONE

61.9%

80% 70% 60% 50% 40%

As we’ll see on the next slide, the past year has seen this effect to a different degree between markets.

30% 20% 34.0%

10%

DESKTOP

29.3%

0% J

2016

2017 Source: comScore MMX Multi-Platform / Mobile Metrix, Dec 2017 © comScore, Inc. Proprietary.

Smartphone share did not show a universally positive trend Smartphone Share of Total Digital Mins (Dec. 2016 vs. Dec. 2017) December 2016

December 2017

It is worth noting that the pattern exhibited by the US on the previous slide is not common to all markets.

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% Indonesia

Mexico

Brazil

Spain

Italy

Canada

USA

Indeed, of the 8 markets for which comparable 2016 data is available, Smartphone share decreased in half of them. This fact should not be taken in isolation however, as it does not imply that smartphone minutes decreased (rather that overall time grew, and faster on other platforms).

Source: comScore MMX Multi-Platform / Mobile Metrix, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Size of ‘mobile only’ audience grew almost universally

Percentage Points Change in Reach of ‘Mobile Only’ Audience (Dec. 2016 – Dec. 2017) -4

-2

USA

1.5 5.2 -0.7

Argentina

7.2

Brazil

9.1

Mexico

9.0

India*

Malaysia

-1.8

Italy

Indonesia

4.8

Germany

Spain

4.6

Canada France

6.3 -0.6 1.9 *India data only available from Feb 2017. Comparison for India is Feb 2017 vs. Dec 2017

‘Mobile only’ audiences are now second only to ‘multiplatform’ users in the majority of markets, and appear to be increasing their reach among the overall population in many markets. Even a relatively short period of 12 months has seen dramatic points change in the percentage of users who no longer feature desktop in their roster of digital devices over the course of a month.

Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

Video growth was led by, but not exclusive to, mobile devices Total Video Minutes for Top 100 Video Properties (US) Desktop

Mobile

+28%

Video content providers and advertisers will be encouraged by growth on all platforms, but will be reminded that overlaps between these platforms have significant impact on net reach and frequency.

Dec

Nov

Oct

Sep

Aug

Jul

Jun

May

Apr

Mar

Feb

Jan

+10%

Data from the US gives an indication of the growth of online video across all digital platforms, but most notably on mobile, which grew 3x as quickly as desktop over the past 12 months.

Source: comScore Video Metrix Multi-Platform, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Snapchat breaks into the top 5 apps in two major markets Top 5 Apps by Reach USA

Canada

France

Germany

Italy

Spain

Facebook

Google Play

YouTube

FB Messenger

Google Search

Google Play

YouTube

Facebook

Google Search

YouTube

Google Search

Google Play

Google Search

FB Messenger

Google Search

FB Messenger

YouTube

Google Search

FB Messenger

Snapchat

Google Maps

Gmail

Facebook

Google Maps

Snapchat

Argentina

Brazil

Mexico

India

Indonesia

Malaysia

Google Play

YouTube

Google Play

YouTube

Google Play

YouTube

Google Search

Gmail

Google Search

Google Calendar

Gmail

Facebook

Google Search

Gmail

Facebook

Google and Facebook continue to enjoy dominance of top 5 app charts around the globe, but Snapchat is a notable new entry in the rankings for two of the largest digital economies. It now ranks in 5th position by reach, up significantly versus the same point 12 months previously, when it was 9th in the US and 16th in the UK.

Source: comScore Mobile Metrix, Dec 2017 Â© comScore, Inc. Proprietary.

Number of sites / apps reaching 1 in 10 people (mostly) increased Count of Entities with >10% Reach (Dec. 2016 vs. Dec. 2017) Dec 2016 180

Dec 2017

growth decline

The theme of digital consolidation has emerged recently, which many suggest will impact the midto-long tail.

+2% -5%

160 140

-12%

120

+22%

100 -11%

+3%

+14%

+3%

+55%

Malaysia

+30%

Indonesia

-43%

India*

+38%

Mexico

-1%

20 Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

*India data only available from Feb 2017. Comparison for India is Feb 2017 vs. Dec 2017

More than half of markets demonstrated a positive year-on-year change to the number of properties achieving more than 10% reach, and in the cases of the biggest declines (Brazil and Canada), we will see on the next slide that this does not necessarily indicate topheaviness in that market.

Source: comScore MMX Multi-Platform, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Encouraging growth for ‘non-duopoly’ properties

Total Minutes for Top 100 Properties (exc. Google Sites & Facebook) vs. Jan 2017 120%

+17%

Brazil

110%

+2%

100%

Total Internet

The previous slide showed two regions, Brazil and Canada, with considerably fewer entities achieving 10% reach than a year previously.

90% 80% Jan 120%

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Canada

110%

+4%

100% -3% Total Internet

90%

Another way of examining top-heaviness of a market is to compare the performance of the top 100 properties, excluding the duopoly of Facebook and Google. In both markets, these sites saw increases in consumption times ahead of the overall market.

80% Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

As many predicted, Amazon gained significant ground % Change in Total Digital Population (Dec. 2016 vs. Dec. 2017) Google Sites

Facebook

Amazon Sites

A final note on digital’s much-cited duopoly – many predicted that Amazon would gain ground in 2017.

140 120

In 8 out of 13 markets, Amazon saw proportionally faster growth than both, although it must of course be noted that this was often from a lower base. Only one market (Brazil) saw a decline in Amazon’s total digital population.

100 80 60 40 20 0

*India data only available from Feb 2017. Comparison for India is Feb 2017 vs. Dec 2017

Brazil

Canada

USA

Italy

Germany

France

Malaysia

Indonesia

Mexico

Spain

Argentina

India*

-20

Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

‘Mobile First’ Revisited Digital time has shifted heavily to mobile platforms, but some markets retain desktop audiences that are equal or larger in size. Are there other ways in which we can define the concept of ‘mobile first’ markets, categories and brands?

Some desktop audiences remain equivalent or larger than mobile Mobile Unique Visitors as a % of Desktop Unique Visitors Markets which have a mobile audience larger than its desktop audience – truly ‘mobile first’

400%

Markets where the mobile audience is equal to or smaller than the desktop audience

397%

300%

249%

127%

116%

114%

106%

100%

90%

81%

68%

Germany

132%

Canada

200%

48%

While time has shifted to mobile devices in all markets, the 13 examined in this report divide into two almost evenly-sized groups in terms of their perplatform audiences. Disregarding overlap, there are 7 markets with more mobile users than desktop, but still 6 in which the overall desktop audience remains equal or larger.

France

Argentina

USA

Malaysia

Italy

Brazil

Spain

Mexico

Indonesia

India

Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

Are mobile audiences duplicated or unique? Mobile Only % of Mobile

‘Mobile-Firstness’ of Markets’ Total Digital Populations

Of the markets with larger mobile audiences, there is another almost even divide on the relative overlap of mobile users with desktop.

100% Smaller but largely exclusive mobile audience

80%

Large, mainly exclusive mobile audience INDIA INDONESIA

60%

The data would suggest that in Mexico, Indonesia and India specifically, mobile has created ‘new’ digital audiences to a greater extent than in the other markets with larger mobile audiences.

MEXICO

Smaller mobile audience, heavily overlapped

40%

SPAIN

ITALY

USA

20%

Large mobile audience, but heavily overlapped with desktop

BRAZIL

MALAYSIA

FRANCE GERMANY

CANADA

ARGENTINA

50%

100%

150%

0% 0%

200%

250%

300%

350%

400%

Mobile Audience as % of Desktop Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

Site-level audiences reinforce the need for granular understanding Mobile Only % of Mobile

‘Mobile-Firstness’ of Top 100 Properties (Mexico)

Applying the same filters to the top 100 properties (by reach) in a market such as Mexico, shows how ‘mobile firstness’ can be more dramatic at an individual property-level… there are many brands that audiences visit almost exclusively on mobile platforms, despite accessing others via desktop (as shown on the previous slide, where around half of mobile users are active on desktop also).

100% Smaller but largely exclusive mobile audience

80%

Large, mainly exclusive mobile audience

60% Large mobile audience, but heavily overlapped with desktop

40%

20% Smaller mobile audience, heavily overlapped

0% 0%

50%

100%

150%

200%

250%

300%

350%

400%

Mobile Audience as % of Desktop Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

Category Focus How have overall digital consumption patterns influenced content categories? Where are users spending time, increasing consumption and how are they balancing usage based on the best available device for the job?

ÂŠ comScore, Inc. Proprietary.

Three subcategories capturing over a third of digital time Share of Total Digital Minutes Multimedia

Social Networking

Instant Messengers

In some markets, three subcategories capture more than half of all digital time.

60% 50%

Multimedia (which includes several large video streaming services) and social networking drive the largest share in most markets.

40% 30% 20% 10%

Malaysia

Indonesia

India

Mexico

Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

The relative scale of instant messaging is particularly noteworthy since the minutes typically come almost exclusively from mobile platforms.

Source: comScore MMX Multi-Platform, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Uneven growth even at a broad, category level

Average YOY Point Increase in Reach for Selected Categories Across 8 Global Markets*

The importance of mobile has had a profound impact on usage and growth for categories and subcategories.

27.8

20.5

19.3

18.1

15.6

13.6

12.5

11.7

9.6

9.3

8.4

7.6

5.0

Social Networking

Job Search

Health

Gaming Information

Travel

Automotive

Instant Messaging

Newspapers

Tickets

Retail – Food

Banking

Retail – Apparel

Personal Finance

Even the selection included here exhibit dramatically different growth rates in average reach across markets. Instant messaging is an almost exclusively mobile activity, so impressive growth is tied heavily to that platform’s adoption. Rapid personal finance gains perhaps reflect increasing comfort with mobile transactions.

Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

Platform Splits for selected categories Share of Category Minutes by Platform Desktop mins

Mobile mins

INDIA

0% 20% 40% 60% 80% 100%

Instant Messengers

Job Search

Social Networking

Games

Health

Newspapers

Retail – Food

Banking

The share of total minutes between desktop and mobile devices reveal global trends (mobile-first categories in one country often exhibit this preference globally), but can also unlock local preferences and nuances. Of the categories shown opposite, the Health category is significantly less mobile in India than in the UK, which can be related to the properties present in each market, as well as cultural preferences. Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

Seasonality in UK digital consumption

Total Minutes by Content Category (Index vs. Top Month, 2017) NOVEMBER

JANUARY

NEWS / INFORMATION J F M A M J

J A S O N D

RETAIL J F M A M J

MARCH

J A S O N D

JULY

TRAVEL J F M A M J

AUGUST

BANKING J F M A M J

J A S O N D

SPORTS J F M A M J

J A S O N D

SEPTEMBER

SOCIAL NETWORKING J F M A M J

Despite being arguably the most ‘always on’ medium, digital displays a surprising level of seasonality, especially at a category level. While some peaks in usage are common sense (retail around holiday periods, banking at end of tax year), it is interesting that less time-sensitive usage such as social networking is also relatively volatile in overall consumption.

J A S O N D Source: comScore MMX Multi-Platform, UK, Dec 2017 © comScore, Inc. Proprietary.

Political events delivered major uplifts to digital consumption Reach of ‘News / Information – Politics’ Category (US / UK) 80 70

(UK) BREXIT REFERENDUM +82% vs. avg

(US) PRESIDENTIAL ELECTION +36% vs. avg

(US) TRUMP INAUGURATION +25% vs. avg

While some seasonality is traditional, real-world factors can dramatically shape consumption habits.

(UK) GENERAL ELECTION +45% vs. avg

60 50

40 UK

30 20 10

The politics category in the UK almost doubled in reach around the Brexit referendum in 2016, and other major political events in both the UK and US demonstrate dramatic changes in users’ adoption and consumption.

0 J

2016

2017 Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

Seasonality in Brazil digital consumption Total Minutes by Content Category (Index vs. Top Month, 2017) NOVEMBER

JANUARY

NEWS / INFORMATION J F M A M J

J A S O N D

MARCH

RETAIL J F M A M J

J A S O N D

JUNE

BANKING J F M A M J

J A S O N D

MAY

SPORTS J F M A M J

J A S O N D

TRAVEL J F M A M J

Compared to the patterns shown previously for the UK, Brazil exhibits differences in some categories based on different market conditions – Travel peaks earlier in May, and Sport in June.

J A S O N D

Despite a Jan – Dec tax year, Brazil’s banking category also peaked in March, possibly due to the tax return deadline the following month.

JANUARY

SOCIAL NETWORKING J F M A M J

J A S O N D Source: comScore MMX Multi-Platform, Brazil, Dec 2017 © comScore, Inc. Proprietary.

Category Bias: Business / Finance

Reach Among Desktop / Mobile Users for the ‘Business / Finance’ Category 100

UK SPAIN

Examining reach among each country’s mobile and desktop populations can be an indicator of platform bias for that particular content type.

CANADA

USA

Business / Finance includes transactional functions such as banking, as well as financial information and news. Of the three categories we will compare in this manner, it sees the largest number of markets exhibiting a desktop bias, perhaps due to residual concerns about security and privacy on mobile devices.

80 Mobile Reach

BRAZIL

FRANCE

60 INDIA

MALAYSIA

ITALY

GERMANY

ARGENTINA 40 40

Desktop Reach

Note: Indonesia not shown in the visual due to desktop reach of 28.3% below axis minor limit (mobile reach is 43.6%)

Category Bias: Retail

Reach Among Desktop / Mobile Users for the ‘Retail’ Category In the majority of markets, retail has higher proportional audience reach among mobile users than desktop, most notably in Spain, where 97.5% of mobile users accessed the category in December 2017, and where there is a 16 point difference between the platforms.

SPAIN

100

UK USA CANADA

FRANCE

INDONESIA 80 Mobile Reach

INDIA

BRAZIL ARGENTINA

MEXICO

GERMANY

60 ITALY MALAYSIA

40 40

Desktop Reach

Category Bias: News / Information

Reach Among Desktop / Mobile Users for the ‘News / Information’ Category 100

MEXICO

MALAYSIA

USA

FRANCE

BRAZIL

CANADA

ITALY

INDONESIA

SPAIN

ARGENTINA

GERMANY

80 Mobile Reach

INDIA

As a third category for comparison, news / information is often one of the highest-reaching categories on mobile devices, being accessed by more than 80% of users on those platforms in every market. Only Canada has (marginally) higher reach among desktop users, although the category experiences 95% reach on both.

40 40

Desktop Reach

Demographics Categories (UK)

Points Difference in Reach Within 18 – 24 / 25+ Age Demographics Ages 18–24

Instant Messengers

12.5

Retail – Apparel

12.5

Portals

0.4

Retail

0.4

It also enables comparison of categories or individual properties to assess patterns in age groups’ digital consumption.

1.5

Newspapers

2.0

Lifestyles

2.2

Retail – Food

2.8

Sports

3.0

Real Estate Banking Automotive

Reach within a demographic is one way of mitigating overall differences in composition of a market.

1.1

Social Networking Travel

Ages 25+

For the selected categories shown in the UK, there are some dramatic (10+ point) differences in reach between under- and over-25s.

8.3 11.2 12.9

Demographics Categories (India)

Points Difference in Reach Within 18 – 24 / 25+ Age Demographics Ages 15–24

Social Networking Portals Retail Instant Messengers Lifestyles Retail – Apparel Newspapers Retail – Food

9.8 7.3 6.1 5.8 5.2 4.0 2.2 1.8

Travel

1.5

Sports

1.5

Automotive Real Estate Banking

Ages 25+

Applying the same comparison to the same categories reveals that India has less volatility between the two age breaks, suggesting that digital adoption for these categories is more universal than in the UK, although reach among under 25s is higher for a larger number of the categories.

Category Competitiveness

Audience Duplication as % of Total Category Users

80%

60%

40%

20%

0% Newspapers

80%

Apparel

80%

Banking

100%

Newspapers

100%

Apparel

100%

Banking

Duplication of audiences between sites in a category could provide an indication of loyalty and competition.

Newspapers

India

Banking

Canada

2+ sites in category

Apparel

1 site in category

In all three markets shown, Newspapers had the highest proportion of users visiting 2 or more properties, suggesting users are less likely to be loyal to one provider – likely a factor of multiple entry points via social etc. Banking is a broadly ‘loyal’ category, with around 60% of users only accessing one brand in the category. Source: comScore MMX Multi-Platform, Dec 2017 © comScore, Inc. Proprietary.

Spotlight on Apps Now accounting for over 80% of mobile time, how has the app market evolved in the past year?

ÂŠ comScore, Inc. Proprietary.

Four Categories Account for More Than 2/3 of App Minutes Category Share of Total App Minutes Entertainment

Social Media

Instant Messaging

Games

Other

Despite the number of apps available to mobile users, overall time has concentrated heavily into four categories, which combine for more than two thirds of overall app time.

100% 90% 80% 70% 60%

Social Media has the highest average share across all markets, although Entertainment leads the way in both the US and Canada.

50% 40% 30% 20% 10% Malaysia

Indonesia

India

Mexico

Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

Source: comScore Mobile Metrix, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Social Networks’ Share of Time

Share of Combined Minutes for 4 Major Social Networking Apps Twitter

Facebook

Instagram

Snapchat

Facebook is the clear leader when examining the distribution of minutes between four key social networking apps, particularly when combining Instagram into its overall share.

100% 90% 80% 70% 60% 50%

We’ve seen evidence earlier in this report of Snapchat’s increasing reach, and it will be interesting to observe how this translates into usage durations in 2018.

40% 30% 20% 10% Malaysia

Indonesia

India

Mexico

Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

Messaging Share of Minutes

Share of Combined Minutes for 3 Major Instant Messaging Apps WhatsApp Messenger

Facebook Messenger

WeChat

When it comes to instant messaging, WhatsApp messenger continues to reap the advantages of early adoption, dominating the majority of markets.

100% 90% 80% 70% 60%

Facebook Messenger has however established greater share in four markets, and this continues to be a category to watch closely in 2018.

50% 40% 30% 20% 10% Malaysia

Indonesia

India

Mexico

Brazil

Argentina

Spain

Italy

Germany

France

Canada

USA

Source: comScore Mobile Metrix, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Gaming exhibits the biggest long tail of major app categories Share of Total Category App Minutes for Top 5 Properties (US) 100%

93.9%

Of the four dominant app categories, Games are the least reliant on the top 5 properties to deliver overall consumption minutes.

94.2%

83.5% 80%

60%

40%

34.1%

20%

It should be noted that this analysis refers to properties, including those that contain multiple apps such as Peak Games and Zynga. The top 5 individual apps deliver just 14.7% of total category app minutes.

0% Entertainment

Social Media

Instant Messaging

Games Source: comScore Mobile Metrix, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Most popular categories get more popular (but not evenly) Average Change in Total App Category Minutes (Dec. 2016 vs. Dec. 2017)

All four categories identified earlier in this section showed an average increase in total app minutes, with Entertainment and Instant Messaging the clear leaders.

120% 100% 80% 60% +42% 40%

+35% +13%

20%

+2%

0% -20% -40%

Gaming, on the other hand saw a notable slow-down, with only 2% average growth, thanks to significant increases in Spain (excluding Spain the average would have been 13%).

-60% Entertainment

Instant Messaging

Social Media

Markets included, left to right: USA, Canada, Italy, Spain, UK, Brazil, Mexico, Indonesia

Games Source: comScore Mobile Metrix, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Spotlight on Video How has video consumption shifted to mobile and multi-platform consumption?

ÂŠ comScore, Inc. Proprietary.

Mobile accounts for dominant share of video views Share of Top 100 Propertiesâ&#x20AC;&#x2122; Videos by Platform Desktop

Mobile

USA

32%

31%

CANADA

68%

Perhaps unsurprisingly, video views for the top 100 properties in the three regions shown skew towards mobile devices, although by a smaller extent than overall digital minutes in all three markets.

69% 51%

49%

Source: comScore Video Metrix Multi-Platform, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Digital video growth is geographically uneven Total Minutes for Top 100 Properties by Platform Desktop

Mobile

USA

Dec 16

UK +42%

+10%

+41%

+24%

+46%

-12%

Dec 17

Dec 16

Growth in consumption for the top 100 digital video properties varied considerably for the US and UK. The US saw similar growth in consumption on both desktop and mobile, combining for 4x faster growth than the UK, which saw a slight decline in desktop consumption for these properties.

Dec 17 Source: comScore Video Metrix Multi-Platform, Dec 2017 ÂŠ comScore, Inc. Proprietary.

Video Metrix Multi-Platform

COMING SOON

Coming soon to more international markets, comScore Video MetrixÂŽ Multi-Platform delivers a single, unduplicated measure of digital video consumption across desktop, smartphone, tablet and over-the-top (OTT) devices. Premium video content and advertising can be planned, bought and sold across platforms using TV-comparable GRP metrics that measure audience engagement.

ÂŠ comScore, Inc. Proprietary.

Key Takeaways

Key Takeaways 1

Multi-platform consumption is still the norm, but “mobile only” is on the rise. Multi-platform users (those who access the internet via desktop and mobile in a month) still form the majority across markets, but the percentage of ‘mobile only’ users grew across the majority of markets over the course of 2017, surpassing 30% of users in nearly half of the markets considered.

There is evidence of digital consolidation, but optimistic growth beyond the top. The categories and entities that account for large shares of (especially mobile app) time have consolidated, but there is evidence of growth outside the top entities in terms of both time and number of properties crossing the 10% reach threshold.

Time has shifted to mobile, but some large desktop audiences impact ‘mobile firstness’. It can be easy to assume the shift of digital time to mobile has significantly shrunk the desktop marketplace, but from an audience point of view, many country / category desktop audiences remain larger, with corresponding considerations in reaching and marketing to these users.

Entertainment and video flourish on mobile platforms. Entertainment, already one of the major app categories, saw the highest average percentage growth in app time across those four major content types. Video consumption is now heavier on mobile devices, and video minutes on mobile platforms grew rapidly in both the US and UK.