Hotel SA July 2021

T H E O F F I C I A L P U B L I C A T I O N O F T H E A U S T R A L I A N H O T E L S A S S O C I A T I O N ( S A B R A N C H ) J U LY 2 0 2 1

THE REGIONAL ISSUE INSIDE THE

$35 Million Bridgeport Hotel

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JULY 2021

C O N T E N T S

12 Berri Tourism

Anticipation is building in Berri as the new Berri Hotel Riverview Apartments take shape.

21 The Bridgeport Hotel After 25 years of ownership and 11 years of planning and development, Graham Hobbs and Ian Tregoning have realised their vision with the opening of the stunning 100-room Bridgeport Hotel.

I N

T H I S

I S S U E

04 From the President

16 Women in Hotels Race Day Event

06 From the General Manager

18 Ravo’s Bush Telegraph

08 Getting Set for 2021 Super Rises

21 The Bridgeport Hotel

10 Scott’s Spot

40 Annual Wage Review 2020-21

12 New Tourism Development to Drive

Growth for Berri

42 AHA|SA Corporate Partner Directory

13 Regional Meetings 14 TIDF Will Assist South Australian

Family-Owned Matthews Hospitality

to Champion Whyalla

43 Re-Book in SA 44 AHA|SA Corporate Partners 2021-2022 45 AHA|SA Office Holders and Publishing 46 Gaming Care

15 Final Orders for the Hospitality

Sector’s Leading Lawyer

16 Women in Hotels Event

Over 100 women from the hotel industry attended the Women in Hotels Race Day at the Murray Bridge Race Club.

40 Workplace Relations

The Fair Work Commission Annual Wage Review Panel (Panel) handed down their decision in the 2020-21 Annual Wage Review.

AUSTRALIA’S NO. 1 MAKERS OF INNOVATIVE WINE STORAGE SOLUTIONS!

Small counter top displays to full bottle shop and cellar set up.

1/555 Churchill Rd, Kilburn SA 5084 1300 781 331; 0427 740 057 sales@thewinerackshop.com.au

www.thewinerackshop.com.au

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From the President DAVID BASHEER – AHA|SA PRESIDENT

Time to Learn from Mistakes of the Past KEY POINTS: • Speed up vaccination.

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• State what percentage of the population must be vaccinated to return to unrestricted trading.

Click here to watch video

• Credit where it is due: SA did not go into lockdown thanks to the Police Commissioner and Premier.

There would not be a hotel in South Australia, regardless of its size or location, that has not lost business in the past two weeks as a result of COVID-related restrictions.

Our members and our staff cannot continue to operate this way. Again, in the last two weeks, we have endured: • Lost accommodation bookings due to border closures

including staff, a staggering $30 million.

LEADERSHIP In government and in our health departments, we need adults in the room and we need real leadership.

• The loss of general bookings and trade as a result of the limited capacity.

In South Australia last week, our officials certainly stood out. Those restrictions when we had no cases and our borders closed to hot spots appeared premature, but the fact we did not go into lockdown when cases emerged was a credit to our Police Commissioner and Premier.

As Ian Horne has publicly stated, it is likely to have cost the industry,

As leaders in other States bickered all week instead of focussing on

• Mass cancellations of function and events, especially cocktail parties with no stand up drinking • Live music shows cancelled

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those affected, SA leaders, to their great credit, have stayed closer to the facts and the needs of the people they are there to serve.

WE WARNED OF THIS SCENARIO In April, I used this column to express concern about the apathetic attitude to the vaccine rollout from our political and health leaders.

They told us we must be cautious and careful, as well as the infamous “it’s not a race” line.

By contrast, we sent a strong message from the tens of thousands of South Australians with “a dog in the fight”, that those comfortable with the slow pace Back to Contents

of the rollout were toying with our people’s jobs and livelihoods.

It is our 26,250 staff and members that are put out of work or see their debt levels shoot up every time there is a lockdown. And these are lockdowns that could have been prevented if we had adopted a more assertive vaccine rollout like the UK, USA, Israel, the European Union, South Korea and Japan.

Australia. Remember, in the first week of May the SA transition committee forecast a move back to 100% capacities, subject to increased vaccination rates. Two months later we are still waiting for those rates to be revealed.

And as long as the Premiers and State health officials continue to have the last say on restrictions, normality appears out of reach.

How can it be that we are lagging behind the likes of Chile, Slovenia, Estonia, Mexico and Colombia that don’t have the incredible health care system we enjoy in Australia?

The Premiers have never agreed on the definition of a hot spot, meaning hospitality continues to bear the brunt of more lockdowns and restrictions.

National cabinet targets have failed to materialise. We are so far behind on the original vaccine rollout target – and the revised rollout target – that it beggars belief. Both Federal and State Governments need to approach this with greater urgency.

They need to demonstrate empathy for business - something that has been sadly lacking – and show they understand the impact on staff who are reliant on getting hours in their workplace because an 80-person function can be held in a 90sqm room.

Sophie Elsworth from The Australian astutely tweeted: “Interesting to watch politicians/ bureaucrats lecture Australians to get vaccinated while giving no guarantee of having civil liberties returned. No wonder so many people are doing this at snail’s pace.”

Three months ago, the general theme was that Australia was fortunate not to have the widespread health crisis suffered by other countries, so there was no need to rush. However, those whose livelihoods were threatened by restrictions and border closures saw it differently. Now, as we roll into a new financial year, the nightmare scenario we warned of has come to haunt us.

QLD chief medical officer Janette Young - the next Governor of Queensland - convinced anyone under 40 not to go near AstraZenica but former deputy chief medical officer Nick Coatsworth made it clear it was not an issue. Prime Minister Scott Morrison, Federal Health Minister Greg Hunt, ATAGI, the peak medical bodies and Lieutenant General John Frewen all chipped in with conflicting views.

Will things improve? National Cabinet has again sought to rectify the problem with new initiatives last Friday (July 2) and a promise of better times ahead. The plan looks good and we enthusiastically hope that this pathway plays out.

We are stuck with the consequences of this confusion.

These days, long term planning in hospitality barely reaches Friday afternoon. Compare the attitude here to the UK.

NO VACCINE TRIGGER A MAJOR CONCERN Worryingly, no measure has been put in place regarding the level of vaccinations that are required to trigger increased freedoms in Back to Contents

THE SOONER THE SAFER Those of us who need the vaccine rollout to accelerate have watched on helplessly as the decision makers found time to bicker amongst themselves.

In Australia, we have political point scoring and blame shifting, and some politicians and the media are peddling fear over Astra Zenica.

As columnist Matt Abraham wrote, we are forced into lockdowns with dire warnings such as “tinder box” and “wildfire”.

CRTS MEAN SAFETY For many gaming venues with bank notes and ticket in/ ticket out, CRTs have become a way of life. They offer customers an increased level of convenience and act as a secure safe for the venues to keep cash at the cashier to a minimum.

The AHA|SA is in discussions with CBS to remove the requirement to have these CRTs turned off at 2am. CRTs provide venues with an increased level of security, particularly in light of the recent increase in gaming room robberies.

And of course, it is the period after 2am that is most vulnerable. These units are fitted with bank grade locks and negate the need for so much vulnerable cash during our most dangerous trading times.

Hopefully, common sense will prevail soon.

Yet in the UK, the vaccine’s developer Andrew Pollard received a standing ovation from the Wimbledon crowd last week. That’s because life in the UK is returning to normal as they learn to live with hundreds of cases a day.

In fact, half of the UK population will be offered a third jab by September, alongside the flu vaccination to reduce even more the risk of restrictions this coming Northern winter. The publicity there surrounding vaccinations is ‘the sooner the safer’.

AHA|SA members would not have traded places with their UK colleagues during peak COVID-19 in that country - but today, they have clarity well beyond our vision.

As 5AA breakfast announcer Will Goodings said in April: “The vaccine is a restrictions killer.” It is abundantly clear the vaccine rollout is not purely a health issue… it is an economic issue of the highest order.

David Basheer, AHA|SA President

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From the General Manager IAN HORNE – AHA|SA GENERAL MANAGER

Common Sense Win The return to 75% trading capacities and the other flow on activities like stand-up consumption, dancing and singing are most welcome and consistent with the Premier’s undertaking not to impose restrictions one day longer than necessary.

The uplift for operators in the first week of school holidays will have a significant boost to the spirits and optimism of operators and patrons alike.

Thank you to the Government, the Police Commissioner and SA Health for taking action that, in the face of the evidence, made sense.

It should be noted, however, that 100% restoration is a legitimate ambition and one that can easily be achieved with a more effective use of QR scanning and a more urgent vaccination program.

As for QR scanning, industry can play a big role including supporting AHA|SA’s campaign called ‘Show Us Your Tick’. Let’s make sure that access to the QR code is readily available so no patron could not ignore the opportunity to sign in.

Whether a venue is at 75% or 100%, the risk of community transmission must be reduced if SA Health can confidently identify all attendees if called on to do so.

Industry support and promotion of the QR scanning facility is the quickest way back to ‘normal’ trading.

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GAMING UPLIFT AFTER A DECADE OF DECLINE The June 2021 NGR for gaming in SA was $67.38M, which represents a 23.1% increase over June 2019 (June 2020 had only two days of gaming trade). This produced an annual NGR result of $769.88M, being a 12.95% increase when compared to the full year of 2018/19 – remember that 2019/20 was a basket case with a drop in revenue of $172.33M over the previous year.

The State gaming tax for 2020/21 also gets a lift with a return to Government of tax in the vicinity of $308M (rule of thumb is tax makes up approx. 40% of NGR. GST is additional based on total NGR). This correlates exactly with State Treasury estimates in the recently published State Budget.

Obviously this was expected and reflected in the State taxation estimate. It also reflects many contributing factors that include pent up demand following near three months closure, new technology, new games and machines (replacing old and obsolete product), a general and strong increase in all gambling expenditure during COVID-19, and similar experiences in certain types of retail, motor vehicle and real estate prices and significant increases in Household savings during COVID-19.

And all of this with the introduction of Australia’s Back to Contents

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Click here to watch video

“Let’s make sure that access to the QR code is readily available so no patron could not ignore the opportunity to sign in.” tightest rules around access to ATM and EFTPOS cash, lowest denomination bills and bill inputs (amount that can be put into an EGM) and Australia’s first state-wide facial recognition system.

Facial Recognition Systems is a best practice game changer that makes the detection of problem gamblers close to fool proof and supports venue staff in fulfilling their obligations of providing those that have problems with their gambling to access appropriate support.

Ian Horne, AHA|SA General Manager Back to Contents

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Getting Set for 2021 Super Rises As most Publicans would be aware, the Federal Government has legislated an 0.5% increase to the compulsory Superannuation Guarantee from July 1 this year. With further increases slated over the next five years, it is important to understand the impacts of these changes of employee remuneration while also having a plan in place to implement and communicate these increases across your workforce.

After much debate and speculation, the 2021 Federal Budget , which was released last month, confirmed that planned changes to the employee compulsory Superannuation Guarantee would proceed from 1 July 2021, with the implementation of an initial 0.5% increase to the Superannuation Guarantee rate.

While this marks the first change to Superannuation Guarantee rates since 2014, it is just the first of series planned increases that will see the minimum rate rise to 12% by 1 July 2025. It is important to note that these increases are statutory changes and compliance is therefore mandatory, although how you meet your ongoing obligations under the legislation will depend on what type of contractual arrangements are in place with your employees.

HOW THESE CHANGES WILL IMPACT DIFFERENT EMPLOYEE CONTRACTS • Remuneration packages that include superannuation – for those employees contracted under superannuation inclusive salary packages, you need to decide if the package is to remain the same, thereby decreasing employee’s take home pay, or increase their package by the 0.5% increase in superannuation.

as these situations may well be subject to specific employee agreements or industrial conditions.

• Salary sacrifice – salary sacrifice cannot be used to meet Superannuation Guarantee obligations.

PLANNING FOR THE CHANGES As these changes come into effect, it will be critical to effectively communicate the impacts to your employees. For those employers with staff remunerated under superannuation-inclusive salary packages, this will be particularly important as these employees could – depending on your plans – see a reduction in their take-home pay from July 1.

Another important note that came out of the 2021 Federal Budget  is the planned removal of minimum earning threshold below which an employer is not required to pay super. As it currently stands, employers are only required to make Superannuation Guarantee contributions for employees that earn more than $450 per month (before tax), regardless of employment status. However, from July 1 next year, this threshold will be removed, meaning that all employees will be eligible to receive superannuation contributions.

Perks Bookeeping  Director Elizabeth Elliot  says it is also important to consider what cash flow impacts these changes will have on your business.

“Although it will depend on how your individual employment contracts are structured, most businesses are going to see an increase to their cost of employment from July 1, which will also potentially increase other on-costs such as payroll tax and workcover” , Elizabeth says.

• Remuneration packages exclusive of superannuation – in such circumstances, employers will have to pay the Superannuation Guarantee increase on top of the current salary, meaning that the cost of employing staff under such arrangements will increase by 0.5% from July 1.

“It’s also important to note that these changes aren’t a one-off, highlighting the need to be prepared. Every July 1 from now until 2025 is going to see another 0.5% rise to your employment costs, so it’s important to start planning now for these future impacts on your cash flow.”

• Employees remunerated under an Award – Individuals employed under an Award cannot be paid less than the minimum Award rate and the increase in the Superannuation Guarantee rate to 10% will require employers to increase their superannuation contribution to this rate. In circumstances where an employee is paid above the minimum or Award rate, that employee could have their take-home pay reduced to account for the 0.5% increase to the Superannuation Guarantee rate. However, it is important to seek advice in these circumstances

MAINTAINING COMPLIANCE

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Remaining compliant with your obligations as the Superannuation Guarantee rate increase takes effect will be a key consideration for all employers moving forward.

Recent incidences of employee underpayments  have heightened scrutiny on organisations of all sizes and oversights, whether intentional or not, could cost your company in the form of repayments or penalties.

As Perks People Solutions  Director Cecilia White  Back to Contents

points out, this highlights the need for business owners to be up to speed with the changes and take action  now to ensure ongoing compliance with superannuation legislation.

employee and any relevant Award or industrial conditions that may apply.

“For employers, these changes will throw up a whole range of questions, ranging from payroll software, to employment contracts and how you structure employee remuneration moving forward,” she says.

“As a start point, it’s worth reviewing current contracts and processes to ensure you are right across how pay and super contributions are calculated for each

Pat Hodby

“It is also an opportunity to take stock of your businesses’ overall compliance with payroll, which can be as simple as starting with a payroll audit  to ensure you are paying your employees the right wages according to their Award classification or an audit to ascertain what you are paying is keeping up with the market rates, which is something the team at Perks People Solutions have the expertise to assist with.”

Pat Hodby  and Tom Paine  are Directors at Perks , South Australia’s leading privately-owned accounting and private wealth firm. They are the driving force behind the Perks Hospitality specialisation team and have both provided key advisory and operational support to a number of owner-operators in the sector, ranging from the structuring of their business, to back-of-house bookkeeping, to the streamlining and digitization of their support systems. Pat is also an active industry advocate for publicans and the hospitality industry and owns a successful pub in the Adelaide Hills.

Tom Paine

Growth through digital and traditional marketing. boylen.com.au

08 8233 9433

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O N E

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Scott’s Spot Hello all and welcome to the July edition of Scott’s Spot.

This month’s edition is a little shorter due to some R&R for me, however, I will cover the usual short stories and photos that have occurred over the last month.

REGIONAL MEETINGS Once again, we had two incredibly well attended regional meetings by both our members along with our valued corporate partners. The Yorke Peninsula meeting was held at The Marion Bay Tavern  with attendance for the region the highest seen for several years, I was reliably told. The Eyre Peninsula meeting was held at the Cleve Hotel Motel  with once again a fantastic turnout by Members within this region, which covers such a vast area. Massive thanks to both venues for hosting.

I would like to acknowledge retired publicans in excess of 15 years at the Royal Hotel in Moonta alone, Jenny and Dennis Liddy. Enjoy guys.

While on the Cleve Hotel Motel, a massive congratulations to Benny Shannon who was recently announced as SA Country Bartender of the year. Super result and Ben’s service throughout the regional in Cleve lived up to his lofty reputation.

AHA|SA OFFICE NEWS I just wanted to share a story regarding our very own Ian Horne. I’m not exactly sure which journalist this came from, however have a read and make your own mind up!

Some companies worry that their CEO is spending too much on “ivory castles” in their offices.

During a recent podcast interview in Ian Horne’s office, the journalist became very concerned about Ian’s squeaky office chair. So much so that the interview was paused and he was moved to a lounge chair. It seems the squeak was so loud it was affecting the audio recording.

When the journo returned for the second half of the interview a week later, he brought a can of good old RP7! Here’s a photo of the front of Ian’s office chair.

Not a pretty sight! He reckons there’s at least two years left in it!

In this month’s edition of, “Interview with the AHA|SA”, have a look and see what Simone from the Duke of Brunswick  and Damian from the Exchange in Gawler , have to say answering some hard hitting questions.

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Lovely shot of publicans, Tracey and Ed from the Melville Hotel .

Wine glasses were polished to perfection!

Following are a few quick snaps over the last few weeks. As always, plenty of renovations and alterations happening across the state.

I was fortunate to meet publican Annie at the Darke Peake Hotel ...

The picturesque Novotel Barossa .

..Couldn’t help but notice their competition the Hellbent Hotel across the road.

The newly renovated and almost unrecognisable Stockwell Hotel  which is now fully operational. Thanks to Laura for allowing me to take some snaps. You will notice the tin Gazebo where only tinnies are able to be consumed.

Marieta striking a pose in the Hooked and Hunted which is part of the newly and beautifully renovated, Hotel Boston . Jump on Facebook  and have a look, as this venue is spectacular, with more to come.

The Stockwell Hotel.

Edithburgh Hotel  publicans, Sonja and George.

Nice shot of the Franklin Harbour Hotel  in Cowell. I could not convince Sue to be in the photo!

To finish off - and this is hot off the press - I have just been advised that Greg and Judy Fahey have held a liquor licence for 50 years as of the 28 June 2021.

A remarkable achievement to a wonderful and remarkable couple. Let’s raise a glass.

Edithburgh Hotel - the Monday arvo locals hamming it up for the camera.

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Bye for now.

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THE REGIONAL ISSUE

New Tourism Development to Drive Growth for Berri Anticipation is building in Berri, one of South Australia's iconic regional towns, as the new Berri Hotel Riverview Apartments  take shape. This exciting new tourism development, designed by South Australian architect Studio Nine and constructed by local builder Hand Built, will see the creation of 20 new short-stay apartments as part of the Berri Hotel, one of South Australia's leading community owned hotels.

With the aim of attracting more tourists and visitors to Berri, the contemporary Berri Hotel Riverview Apartments will feature versatile living and entertaining spaces, as well as picturesque river views.

The apartments are scheduled to open in early 2022.

This $7.4 million development has been supported through the Commonwealth Government's Murray Darling Basin Grant Scheme ($500,000) and the South Australian Government's Regional Growth Fund ($1.5 million). It is forecast to drive significant benefits for Berri including: • Creation of new jobs, both directly at the hotel and indirectly into the local economy (Berri Hotel already employs 150 locals and supports a large range of local suppliers).

• Generate up to 7,700 additional annual visitor nights for Berri.

• Circa $2.3 million of additional

annual visitor expenditure within Berri and its surrounds.

• Increase the capacity for Berri Hotel to attract large events, conferences, and visiting groups.

Research from the state’s peak bodies for tourism and business events (SATC & ACB) highlights that for each $1 a visitor spends on their accommodation, a further $1 is spent in the local economy.

With regional tourism in South Australia enjoying a resurgence, this underlines the importance to Berri of keeping up with demand.

“We are very grateful to State and Federal Governments, Berri Barmera Council, and other key stake holders, who have helped bring this exciting project to life,” said Paul Stewart, Chair of Berri Hotel Group.

“It is a development built by locals, operated by locals, to benefit locals, that we feel will really boost Berri’s appeal as a destination for tourism, business travel, and special events.

“Together with other local tourism operators, Berri Hotel is committed to increasing overnight visitation to Berri. By adding this extra accommodation capacity we will be able to attract even more people and larger events, further supporting the prosperity of our community.

“It’s fantastic to see the project coming to fruition and to see the money flowing back through our community,” the Member for

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Chaffey, Tim Whetstone, said.

“Our local builders and tradies have benefitted from the State Government’s $1.5 million Regional Growth Funding, in addition to those who will gain employment through the Berri Hotel once the project is complete.

“Our region is key economic driver for the state and our Government is supporting our regions in South Australia through this fund.

“I would encourage any local business or organisation considering an application for the 2021-2022 competitive round to get their submissions in by July 12.”

Berri’s Mayor, Peter Hunt, expressed his excitement at the new development and the additional interest it would create for Berri.

“Berri Hotel’s new apartments will be a fantastic addition to our riverfront. Berri offers an exceptional visitor and tourism experience, and more exciting infrastructure like this will only add to the appeal of our wonderful destination.”

“The apartments represent the perfect option for those seeking generous space, contemporary style, and a stunning location. I am really looking forward to seeing the finished apartments sitting pride of place here in Berri.”

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R E G I O N A L

M E E T I N G S

Thanks to Jane, Chris and their wonderful team at the Cleve Hotel Motel  for hosting the Eyre Peninsula AHA|SA regional meeting on 22 June 2021. It was a fantastic network for members in the region and our valued corporate partners.

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Regional

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THE REGIONAL ISSUE

TIDF Will Assist South Australian Family-Owned Matthews Hospitality to Champion Whyalla The Tourism Industry Development Fund (TIDF) will assist South Australian family-owned Matthews Hospitality to champion Whyalla as the gateway to the Eyre Peninsula and support the region’s “homegrown heroes”.

The group has received a $431,250 grant towards its $1,437,500 refurbishment of the Eyre Hotel. It is the second TIDF grant Matthews Hospitality has been awarded as it embarks on two projects to upgrade tourism accommodation in regional South Australia.

The Eyre Hotel project will improve tourism infrastructure by lifting accommodation to four-star standards, incorporating works from local artists within each room and a more contemporary feel complete with interior designed bathroom facilities.

Matthews Hospitality owns a number of hotels in South Australia including the Feathers and Maylands and the recently acquired Salisbury Hotel, plus another four venues in Mt Gambier and the Eyre Hotel.

“The Eyre Hotel is the first hotel you see as you enter Whyalla from Adelaide. It has been an integral part of the community for 60 years,” CEO Andrew Kemp said.

“Whyalla is where the desert meets the sea. The upper Spencer Gulf is home to one of the most amazing natural events in Australia, the annual migration of Giant Cuttlefish.

MHG CEO Andrew Kemp

“We want to create tourism accommodation that champions local produce, art, businesses and tourism experiences.

“The upgrade of the Eyre Hotel will feature a retail outlet called Eyre Pantry that will stock a range of local products customers can take-away.

“Whether it’s Adelaide families road-tripping across our state, adventurers signing up for a local diving tour, or 14 | Hotel SA | W W W . A H A S A . A S N . A U

interstate tourists exploring SA, we want to offer them a great accommodation experience.”

Celebrating the region’s “homegrown heroes” the hotel will host a Tasting Australia event on July 17. The Pig ‘N’ Pale American BBQ will showcase local producers with Arno Bay pulled lamb shoulder, Boston Bay slow-cooked Berkshire suckling pig and Port Lincoln’s Beer Garden Brewing.

Matthews Hospitality recently committed to investing more than $13 million into South Australian communities across regional and metropolitan South Australia, including the Eyre Hotel project.

Last month the State Government awarded Matthews Hospitality $336,740 towards its $1,122,500 refurbishment of the Mount Gambier Hotel, which will facilitate accommodation upgrades and the creation of local tours and overnight tourism packages.

“With COVID-19 increasing intrastate travel, our regional venues have been doing well. This has contributed to increased business confidence that’s led us to make this investment,” Mr Kemp said.

“We thank the South Australian government for this latest grant. It will help drive the tourism economy on Eyre Peninsula generating spin-off effects for local businesses.”

Matthews Hospitality was established during World War II by Seymour and Doris (Dossie) Matthews with the Bayview Hotel lease in Whyalla.

The group has owned, operated and sold many iconic South Australian venues over the years totaling some 36 hotel licences and freeholds.

The family has a legacy of pioneering innovation, establishing Australia’s first drive-thru bottle shop, smorgasbord and counter meal. They also paved the way for night-time entertainment in hotels as the original home of world-famous bands and artists including AC/DC, Jimmy Barnes and Cold Chisel.

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SPECIAL ADVERTORIAL FEATURE

Final Orders for the Hospitality Sector’s Leading Lawyer This month marks the retirement of one of the hospitality sector’s longest-serving commercial lawyers. With a career spanning more than 40 years, Geoff Forbes has spent the last twenty at the helm of Piper Alderman’s hospitality sector practice, advising a range of clients from individual pubs to the industry’s largest corporations.

In that time, he has also been at the centre of some of the most significant changes the industry has seen, from the large-scale shift in property ownership to individual licensees in the 1990s, to the introduction of gaming into hotels.

For Geoff, there were two factors that kept him focused on the relatively specialised field of hospitality sector law; the clients, and the range of work. “Throughout my career, one aspect of my client work that I really valued was the down to earth nature and resilience of most of the licensees I’ve dealt with. As a lawyer, this has allowed me to give full, frank advice and work productively with clients to get the right result – even in pretty testing circumstances at times.

The other thing that’s really kept me engaged and interested in the sector is the sheer variability of the work. I can go from working on a comparatively small transaction with an individual licensee to dealing with a complex, multifaceted matter with a large-scale hospitality brand.”

But Geoff was keen to emphasise that the size of any transaction Back to Contents

L-R: Jon Dodd, Matt Rogers and Geoff Forbes at the Goodwood Park Hotel. Photo by Ryan Cantwell.

doesn’t necessarily align with its importance. “You have to remember; the $100,000 transaction is just as important as the big transaction.

These smaller transactions are critically important to that individual licensee. I, and Piper Alderman, never underestimated that.”

This approach to hospitality law led Geoff Forbes to become one of the country’s leading practitioners whose value is acknowledged in the sector. Matt Rogers, Publican at The Goodwood Park and Marina Hotels has relied on Geoff’s counsel for the last twenty years, including on purchase and lease contracts. “He is one of the best in the industry when it comes to representing clients in the hospitality space. We have great confidence in him, his attention to detail and extreme professionalism standout. We also have great confidence in working with Piper Alderman moving forward with the team having the mentorship, training and practical experience of working with Geoff over recent years.”

And as he walks away from the sector, Geoff feels the market is entering an interesting and potentially exciting time. “Here in South Australia, we’re seeing a period of heightened consolidation in the hospitality sector, and increased investment interest from interstate. This may reflect a change in perceptions of SA as too highly regulated or simply be a sign of a market where there is an opportunity

for growth post-COVID. From a strictly legal standpoint, the ongoing debate around gaming regulation, specifically linked to new technology such as facial recognition, is really interesting, regardless of where you stand on the issues.”

The focus will now be on continuing the success and growth of Piper Alderman’s market leading hospitality practice, with Jon Dodd’s recent appointment to partner. Jon has worked alongside Geoff for the last 15 years, and is looking forward to providing continued guidance to Piper Alderman’s clients through this changing landscape. “Jon is hugely experienced in the sector, and somebody I have worked with for many years now,” comments Geoff, “he has the utmost integrity, reliability and diligence – all critical traits for a lawyer! But he is also adept at matching a highly diligent approach to transactions with the commercial concerns of clients.

This stands him in excellent stead.

He also has the weight of Piper Alderman behind him, a firm which has shown a consistent willingness to engage in hospitality matters, no matter which end of the market.”

Geoff Forbes retired on 2 July 2021. Piper Alderman has offices in Adelaide, Sydney, Melbourne, Brisbane and Perth. You can learn more about the firm’s hospitality practice at piperalderman.com.au  or contact Jon Dodd on jdodd@piperalderman.com.au 

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F U N C T I O N

Women In

Over 100 women from the hotel industry and corporate partners attended the Women in Hotels Race Day at the Murray Bridge Race Club  on 23 June 2021.

The group made a stop on the way at the newly opened Bridgeport Hotel  enjoying a drink and look at the fabulous new venue.

Despite forecasts of rain, the weather was perfect on the day and all attendees enjoyed the fantastic facilities and atmosphere at the race club.

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THE REGIONAL ISSUE

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THE REGIONAL ISSUE

R A V O ’ S

B U S H

T E L E G R A P H

Ravo

The Liddy Hotel Family Reign Comes to an End (Well, Almost!)

Dennis and Jenny Liddy recently departed from the Royal Hotel Moonta after a 15-year stint as hoteliers in the popular tourist town of Moonta (now rated Number 1 Tourist Town in SA).

I must also thank Dennis for being a great source of shenanigans behaviour, gleaned from him about his mates in the industry - all off the record of course, but true!

We wish them both well, and thank them genuinely for being great hotel industry contributors.

I understand their tenure was extended somewhat by the impact of the ongoing COVID-19 pandemic which has affected us all.

The Liddy Family Hotel Association commenced back in 1911 through great grandfather, Michael Liddy, at the Paskeville Hotel.

That hotel no longer exists as it was burnt down many years ago and was not restored. The legendary Liddy family hotel connection will continue however, as younger brother, Andrew, and wife, Jannene, remain at the Bentley’s Hotel at Clare, and have been there for over 17 years.

Dennis and Jenny have always been staunch supporters of the AHA|SA, and have regularly attended the regional meetings on the Yorke Peninsula. They have been terrific friends and ambassadors to Moonta townsfolk and tourists and have fully supported many sporting clubs and community events during their time at the Royal.

I asked Dennis what his plans were for the future, he put it simply, to reinvigorate the body and enjoy a wellearned break with his wife, Jenny, a great ally and hardworking supporter of his, and to reconnect with their grand-children and families.

Their children Shannon, Megan, Aaron, Jess and Brooke, who incidentally have all worked at times in the family hotels, no doubt will enjoy a closer relationship with mum and dad as well.

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FOR SALE SIGNS WORK Obviously the ”for sale” sign has been working recently with a large number of hotels proposing change of ownership.

I had a phone call from a well-known publican who has just undergone a right knee replacement operation and barracks for Port Adelaide, saying that the following hotels are, or will be, changing owners: • The Bushman’s Arms at Naracoorte • Royal Oak at Penola • Woolshed Inn at Bordertown • Portside Tavern at Port Pirie • Newmarket and Port Anchor at Port Adelaide • Salisbury Hotel at Salisbury… to name a few.

These pubs are well known and some have been run by industry legends, so the Bush Telegraph wishes them and the new owners all the best for the future.

See you for now, Ian (Ravo) Ravenscroft.

P.S. The Bush Telegraph welcomes and appreciates any news of interest from any in the industry for this column.

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GIVE 26,000 JOBS YOUR

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Sign in.

Save our jobs.

Protect your local.

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SALUTE IS A KEY SUPPLIER TO AUSTRALIA’S HOSPITALITY INDUSTRY

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THE REGIONAL ISSUE

The Bridgeport Hotel TRUE GRIT TRANSFORMS BRIDGEPORT INTO A TRUE MASTERPIECE After 25 years of ownership and 11 years of planning and development, Graham Hobbs and Ian Tregoning have realised their vision with the opening of the stunning 100-room Bridgeport Hotel .

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The Bridgeport Hotel early 1900’s.

The Bridgeport Hotel before demolition began.

Bridgeport Hotel’s Redevelopment.



Click here to watch video

The six-storey, $45 million investment commands striking views over the River Murray and Murray Bridge township.

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Significantly, local employment has increased from 25 jobs to 148, making it a major contributor to the Murraylands economy.

“If this redevelopment of the hotel isn’t a game changer, I don’t know what is,” said Ian just prior to opening.

General manager Mary-Lou Corcoran echoed that sentiment, saying the project was “driven by passion”.

“It’s a $45 million dollar build with no Federal or State funding.

“It was all private investment into a region where they had confidence that change was going to occur.”

Like many grand hotel success stories, it started with less lofty ambitions and grew from there. Initially, Graham and Ian had only planned to redevelop the existing hotel, but then decided to add 100 rooms!

“If this redevelopment of the hotel isn’t a game changer, I don’t know what is.”

Mary-Lou Corcoran.

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WHAT TO EXPECT As you approach Murray Bridge by car, the hotel makes a bold statement on the landscape – especially for travellers driving over the bridge from the Old Princes Highway.

Key features of the development include: • 100 rooms • Five bars, including the CODS sports bar • Rivergum restaurant that leads to an alfresco terrace • Heated infinity pool, bar and gym with uninterrupted views overlooking the river, which is also available for events • The Lounge • Four conference rooms (and two outdoor spaces that can be incorporated for events and weddings) • Underground and open-air car parking • Three lane drive-thru bottle shop • Gaming room

304 South Road, Hilton, SA 5033 ABN 38 163 025 385 ACN 163 025 385

Phone: Fax: Email:

(08) 8352 8484 (08) 8352 4258 sales@cfesa.com.au

SA owned and operated, providing outstanding service and advice since 1989.

Supplying commercial kitchen and bar equipment, refrigeration, smallwares and chef clothing to the hospitality industry.

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Congratulations to Buildwise, EDP and all the team at Bridgeport Hotel on this exciting redevelopment.

CFE is proud to be a major supplier for this project.

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A LANDMARK ACHIEVEMENT The hotel opens at 7am each day and serves breakfast, lunch and dinner.

The Rivergum Restaurant has expansive river views and a combination of open and booth seating that blends leather and timber, with floor to ceiling windows and natural timber “It is beautiful and our menu features local produce and local suppliers,” said Mary-Lou.

“The food and wine menus incorporate a pelican symbol to signify produce and wines from the Murraylands region.”

The Rivergum menu is modern Australian, a fusion of many cultures. Some of the highlights include: • Falafel skewers • Duck spring rolls • Antipasto • Haloumi burger • Beetroot risotto • Cajun chicken breast • Herbivore pizza • Shredded Thai salad • Favourites such as steak and Atlantic salmon The food and wine menus incorporate a pelican symbol to signify produce and wines from the Murraylands region. Bottled wine ranges from $32 to $85, and cocktails are priced from $14 to $16.

Manufacture and install Stainless Steel commercial kitchen items.

Please call or email us with your Stainless Steel requirements. p: 08 8374 2233 e: cess@bigpond.net.au www.cestainless.com.au 26 | Hotel SA | W W W . A H A S A . A S N . A U

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Another Quality Joinery Fitout

(08) 8234 9600 | www.jrcm.com.au 88 Exeter Terrace, Dudley Park 5008

Bars – TAB – Accommodation – Gaming Room. Your hotel/motel fitout specialist!

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Vegetarian, vegan and gluten-free options are available and pizzas can be made with a gluten-free base.

The indoor-outdoor Bridge Bar is open and airy, with modern timber furniture and soft-blue-neon island bar, creating a cosy atmosphere.

The Lounge is a large relaxed indoor area. It offers High Tea, coffee, cocktails, South Australian wines etc. and is open from 7am to 9pm, with acoustic music from 5pm.

The Terrace sits outside The Rivergum Restaurant and offers alfresco bar and dining, as well as HD big screens for sport and entertainment. It has spectacular views over the Murray River and Wharf Parklands.

A gym, pool and pool bar are located on the first floor, also with commanding views of the Murray River.

CODS Sports Bar has a regatta feel to it, with three vintage rowing skulls hanging from the ceiling. It is sunlit, has predominantly high bar tables and a wide array of TV screens.

There are 16 different types of beer across 44 taps, two TAB terminals and Keno facilities. Bar snacks include everything from toasties to Yum Cha, while the menu is traditional pub fare including bangers and mash, steak and schnitzels.

Congratulations Bridgeport Hotel!

We want to thank you all for the opportunity to be a part of this project.

From consultation to delivery and installation, it has been our pleasure to work with Ian, Darren, Mary-Lou, Michael, and the rest of the Management and Operations teams.

We wish you every success in the next chapter of Bridgeport Hotel’s story.

133 Richmond Road, Richmond SA 5033 | (08) 8354 3266 | www.tableandchairco.com.au

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LIKE BOURBON A PARTY SHIRT

TAKE IT EASY. DRINK RESPONSIBLY. RESPONSIBLY

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ROOMS All 100 rooms have king beds, a mini bar and free WiFi, the majority have a balcony and all have impressive views looking over palm trees to the mighty Murray River, or over the town. Each floor also has viewing windows “so no one misses out”.

As the photos in this story show, the “hero size” art in the rooms reflects the region’s landscapes. Rooms are available in four styles: • Riverside Balcony Suite • City Balcony Suite • Riverside Suite • City Suite

Altura Coffee are a South Australian based Coffee Roaster that specialises in the highest grades of coffees available. Altura Coffee supplies cafes, restaurants, hotels, businesses and individuals with all their coffee related needs, specialising in wholesale and retail!. Visit us today at our Roastery, 163 Grange Road in Beverley, and sample a wide range of coffees, teas and all things coffee!

163 Grange Road, Beverley PH. 8244 8300 www.alturacoffee.com.au

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Freecall. 1800 800 491 521 South Road, Regency Park SA 5010 Tel. 08 8340 8600 Fax. 08 8340 8688 Email. sales@tonycolyer.com.au

www.tonycolyer.com.au

TMK Consulting Engineers

Proud to have been selected to supply all the Beds and Bedding; Quilts, Pillows, Towels, etc. to the BRIDGEPORT HOTEL. South Australian family owned, staffed and located in Adelaide with 50+ years of experience. Direct importers in commercial textiles for accommodation, hospitality and healthcare.

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Call us on 8340 8600, email sales@tonycolyer.com.au, see our website www.tonycolyer.com.au or visit our Showroom/Warehouse at 521 South Road, Regency Park where you can be assured of friendly and experienced attention!

08 8238 4100 tmkeng.com.au W W W . A H A S A . A S N . A U

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FABRIC DESIGNED FOR

HOSPITALITY & CARE FACILITIES ANTI-MICROBIAL ANTI-BACTERIAL MOISTURE BARRIER MILDEW & ODOUR RESISTANT DURABLE HIGH PERFORMANCE EASY TO CLEAN LUXURIOUS TOUCH www.zepelfabrics.com/fibreguard

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CONFERENCES AND EVENTS The Bridgeport is expected to become a magnet for conferences, weddings and other special events. There is a recognition that guests who attend conferences at a venue will later return with their families.

The hotel has the capacity to host a wide variety of functions, ranging from a handful of people in a meeting room up to 500 people in a cocktail setting. It has the added attraction of 100 rooms on site to accommodate guests.

SOFT LAUNCH & ROWING CONNECTION On June 8, the first day of trade, over 3,500 people passed through the doors of the Bridgeport Hotel.

According to Mary-Lou, most were locals who were keen to take a look at their town’s new attraction.

“They’re so proud of this being in the region and just know what impact it’s going to have for the future,” she said.

Prior to that, the venue had a soft launch, including a free breakfast for local business owners and managers, as well as playing host to a Rowing Australia event.

The rowing connection is significant for several reasons. During development, the hotel set up an Employment Centre at the Regional Rowing Centre at

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Sturt Reserve. Locals were encouraged to “pop in and see us with your resume”.

The hotel’s CODS sports bar pays homage to a local rowing team - comprising local railway workers, musicians, a coffin-maker and war veterans – that defied the odds in their quest for success. As the hotel website explains: “The CODS were a knockout crew... They raced with a small, dried Murray Cod fastened to the bow of their boat. Against all the odds – lack of money, class prejudice, and World War One – they made it all the way to the Paris Olympics of 1924.”

You can view a short video click here .

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Not Just Jobs – An Amazing Social Achievement Mary-Lou came on board as general manager in December 2020 with the goal of “getting connectivity back to community”.

understanding that our main focus was also a return to the local region.

“I love empowering people and giving people opportunity and pathways,” she said.

“That means local employment, so instead of advertising and having people come from all around Australia, I went to the people.”

“Probably my most important role was building our new Bridgeport team, our Bridgeport family, and

She went to the local job providers and held a jobs forum. 176 long-term unemployed people attended.

FRUIT & VEGETABLE RETAIL WHOLESALE SPECIALISTS Shop 2, 185 Adelaide Road, Murray Bridge SA 5253 Phone: (08) 8531 2888 FAX: (08) 8531 2844 Mobile: 0417 807 578 (Carlo) 0438 807 578 (Tracey) Email: farmfreshmb@hotmail.com Proud to be associated with the Bridgeport Hotel. Supplying fresh fruit and vegetables.

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After the forum, she held a three-day course focussed on empowerment and “taking responsibility for opportunity.”

She then went to Murray Bridge High School and met with the students taking Certificate II or III in hospitality or cookery and offered them jobs as juniors.

Her approach has worked well thus far. Out of the Bridgeport Hotel’s 148 employees, 95% are local (surpassing the group’s goal of 90%), and 52 were previously long term unemployed.

“We put them through a seven-week program with TAFE SA and then two weeks on site,” said Mary-Lou.

The next jobs forum was held at the Big W Distribution Centre at Monarto. The centre was closing, and 180 long-term employees would be without work.

“Skill can be trained, and it’s great to see so many of the locals are participating in our employment program.”

“It was just about getting out and meeting the people and embracing attitude. Our leadership is not about taking charge, it’s about taking care of people,” said Mary-Lou.

Mary-Lou came to the Bridgeport after three years as general manager of the Aurora Ozone Hotel on Kangaroo Island. If her name sounds familiar, it may be because she is a former mayor of Victor Harbor.

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Office Enquiries: (08) 8349 2200 Sales Enquiries: Luke Manno 0402 763 115

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The Bridgeport’s approach to employment is a good news story that has attracted widespread publicity and shows the contribution that hotels make to the local communities.

The Advertiser reported: “The State Government has pitched in $193,764 towards a project supporting 56 trainees at the hotel, including 10 Aboriginal staff, to complete a Certificate III in Hospitality.

“Innovation and Skills Minister David Pisoni said Aboriginal participants would receive mentoring from Elders from Ngopamuldi Aboriginal Corporation during their work placement and probationary period.”

“I love empowering people and giving people opportunity and pathways.”

“Skill can be trained, and it’s great to see so many of the locals are participating in our employment program.”

Denali Constructions are proud to be associated with the Bridgeport Hotel redevelopment.

For all commercial brick laying and stone masonry services, contact us today.

0412 593 130 info@denaliconstructions.com.au

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

THE DEVELOPMENT BACK STORY It took six years of patience, over $500,000 and plan after modified plan before the State Commissioner Assessment Panel (SCAP) approved the development application from EDP Hotels, formerly the Eureka Hotel Group.

The original hotel opened January 1885 and was a key building in town used for everything from rowing club meetings to Catholic masses. Fifteen years later it was enlarged and has undergone numerous changes since that date.

Demolition commenced in 2019 and construction started. In true country spirit, the local community benefited; for example, a local soccer club were gifted the dining room tables and chairs.

CATALYST DEVELOPMENT Council recognised the new Bridgeport as a catalyst development. It worked with the owners on a “renewal plan” for the area, including construction of a new footpath linking the Old Bridge and Roundhouse to 38 | Hotel SA | W W W . A H A S A . A S N . A U

the redeveloped Bridgeport Hotel and extensive landscaping.

In an inspired marketing move, the hotel includes an Explore section on its website, outlining local attractions for people not familiar with the area.

It’s an exciting time for Murray Bridge and the region.

This includes the new $35-million racetrack which opened in 2019, The Bend motorsport complex at Tailem Bend and a $50 million, 350-home development on the site of the former Murray Bridge Racing Club.

Other projects include a new golf course, $350m solar farm and Thomas Foods’ $300m abattoir.

One of the attractions mentioned on the Bridgeport website is Monarto Safari Park, which has had $40 million spent on it in recent times.

The area has changed a lot since a young Ian Tregoning made the trip from Adelaide to water ski on the Murray River - and now the Bridgeport Hotel is a shining iconic star in the future of the Murraylands, just one hour by freeway from Adelaide.

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AHA|SA MEMBER INFORMATION

Annual Wage Review 2020-21 OWEN WEBB - AHA|SA WORKPLACE RELATIONS MANAGER

On 16 June 2021, the Fair Work Commission Annual Wage Review Panel (Panel) handed down their decision in the 2020-21 Annual Wage Review.

The Panel determined that it was appropriate to increase the National Minimum Wage, awarding an increase to the National Minimum Wage and all modern award minimum wages of 2.5%.

However, the Panel determined that there were exceptional circumstances justifying a delay in the operative date of the increase for a number of awards, including awards in the accommodation, food services, aviation, tourism and retail sectors.

SUBMISSIONS The Panel as part of the Annual Wage Review process received a number of submissions from various parties including state and federal government, unions and employer associations.

The Australian Council of Trade Unions (ACTU) proposed an increase of 3.5% to all minimum award wages, whilst the Australian Chamber of Commerce and Industry and Australian Industry Group proposed an increase of 1.1%.

The Panel took into consideration economic data from a range of sources including the Reserve Bank of Australia’s February and May 2021 Statements on Monetary Policy and the Australian Government’s 2021-22 Budget.

There was a general consensus amongst the various parties’ submissions, that the Australian economy was performing above expectations and that Australia was experiencing a strong economic recovery.

The Panel stated at paragraph 11 of their summary of decision that: “The Australian economy has recovered to a greater extent and more quickly than anticipated.”

INCREASE IN MODERN AWARD WAGES The Panel were not swayed to increase modern award wages by the amount proposed by the ACTU, stating that: “… awarding an increase of the magnitude proposed by the Australian Catholic Council for Employment Relations (and the ACTU) in the present economic circumstances would pose a real risk of disemployment and of adversely affecting the employment opportunities of low-skilled and young workers.”1 The Panel also acknowledge however that awarding an increase that was less than the increases in prices and living costs would: “ … amount to a real wage cut. Such an outcome would mean that many award-reliant employees, particularly low-paid employees, would be less able to meet their needs. For some households such an outcome would lead to further disadvantage and may place them at greater risk of moving into poverty.”2

1 Fair Work Commission - Summary of Decision Annual Wage Review 2020-21, para [21] 2 Fair Work Commission - Summary of Decision Annual Wage Review 2020-21, para [22]

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In relation to most of the modern awards in the accommodation, food services, aviation, tourism, arts and recreation sectors, the Panel acknowledged that there were exceptional circumstances that warranted a delay in the increase. The Panel determined that for 22 modern awards including the Hospitality Industry (General) Award 2020 and Restaurant Industry Award 2020, the increase will come into operation from the first full pay period on or after 1 November 2021.

For all other remaining modern awards, the Panel determined that the increase would take effect from the first full pay period on or after 1 July 2021.

WAGE SCHEDULES The AHA|SA will provide more detailed information to Members in upcoming Member Updates and Newsletters including updated wage schedules in due course.

Wage schedule will become available for the following awards and collective agreements: • Hospitality Industry (General) Award 2020 • AHA|SA/United Voice (LHMU) Collective Agreement The Panel in reaching their determination took into consideration the fact that the minimum superannuation guarantee percentage would increase by 0.5% from 9.5% to 10% from 1 July 2021.

• General Retail Industry Award 2020 • Restaurant Industry Award 2020 • Registered & Licensed Clubs Award 2020 ENTERPRISE/COLLECTIVE AGREEMENTS

Having taken into consideration a range of factors including the better economic conditions and the scheduled increase to the superannuation guarantee, the Panel reached a decision to award a 2.5% increase to all modern award wages. This increases the National Minimum Wage to $772.60 per week or $20.33 per hour.

Members who have an Enterprise/Collective Agreement in place will be affected if the wages in their agreement are less than the minimum rates in the relevant modern award as at the first full pay period commencing on or after the applicable commencement date of the increase.

COMMENCEMENT DATES & EXCEPTIONAL CIRCUMSTANCES

INDIVIDUAL FLEXIBILITY AGREEMENTS (IFA’S) & SALARIES

The Panel determined that despite the overall economic forecasts and current economic conditions, there were “exceptional circumstances” that warranted the commencement date of the increase being delayed for some awards in sectors where the economic recovery is still lagging.

If an Individual Flexibility Agreement (‘IFA’) is in place, Members will need to review the IFA, in order to ascertain whether any increase may be applicable.

Members will also need to review salaries which have been calculated in accordance with one of the salary arrangements within the applicable Awards or Collective/Enterprise Agreements to ensure the salary is sufficient in line with the relevant Award or Collective/ Enterprise Agreement provisions.

The Panel determined that for the General Retail Industry Award 2020 (‘Retail Award’) it was appropriate that the increase comes into operation from the first full pay period on or after 1 September 2021. Whilst the Panel acknowledged that there were certain sectors of the retail industry that have performed well during the Pandemic such as supermarkets and homewares, ultimately there were other businesses covered by the Retail Award that have been and continue to be more adversely affected by lockdowns and potential lockdowns of short duration in the future.

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SUPERANNUATION INCREASE Members are reminded that effective from 1 July 2021, the superannuation guarantee percentage increases by 0.5% from 9.5% to 10%. This is the first of a number of legislated increases which are scheduled to increase the superannuation guarantee from 9.5% to 12% by July 2025.

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THE REGIONAL ISSUE

Re-Book in SA

With South Australia’s borders closed to all but two Australian states – hitting an industry hard as it works to recover its once $8.1 billion high – a new online site is helping to take the hard work out of booking a holiday at home.

A new initiative from the South Australian Tourism Commission connects consumers with lost travel plans to tourism operators hit by mass cancellations.

‘Re-Book in SA’ is a place to find last-minute accommodation and tour availability in South Australia at some of the state’s most special destinations which usually attract high-yield interstate (and international) visitors.

South Australian Tourism Commission chief executive Rodney Harrex said the state was reeling from mass border closures but with a sudden availability surge from cancellations, the SATC is turning it into an opportunity.

“We’ve heard from a number of operators right across the State – from Riverland, to Adelaide Hills, to Eyre Peninsula, Barossa and Clare, that they have been on the end of some heavy cancellations from interstate guests,” he said.

“At the same time there has been a lot of emails, phone calls and a lot of talking on socials from South Australians who are now facing their own cancelled interstate plans and looking for an alternative in SA. “Because of the record-breaking occupancy rates we’ve seen in regional SA for six consecutive months, there’s been limited inventory – so right now is the best time for South Australians to book a last-minute SA getaway to some of the state’s most sought-after properties.

“I urge any South Australian looking for something Back to Contents

special these school holidays – whether it’s seeing the dolphins with a tour operator in Kangaroo Island to replace a lost-trip to Sea World or staying in luxury accommodation in an SA wine region like Sequioa Lodge or The Louise to replace a trip planned for NSW Hunter Valley – get onto Facebook and ‘Re-Book in SA’.”

The SATC is working with accommodation and tour/ experience operators who are likely to have had mass interstate cancellations, inviting them to join the group and post their last-minute availability.

South Australians with lost holiday plans are encouraged to join the ‘Re-Book in SA’ Facebook group and post about their lost plans and what they wanted out of it (wildlife experience, luxury stay, wine region, coastal location) – so relevant operators can connect with them.

Riverland-based Murray River Trails, who offer immersive wildlife, food and wine, and nature tours including their awarded four-day guided walk, has been hit hard with cancellations since borders closed to Greater Melbourne. Its market is traditionally 90 per cent from interstate, and owner/operator Tony Sharley welcomed the new ‘Re-Book in SA’ initiative to connect with South Australians.

“Over the last three weeks, we’ve lost Victorian customers so we were relieved when we could welcome them back. But now, with so many other states closed, we’re working hard to put the word out among South Aussies that we have spots available as early as next week.

“We’d love to fill these spots with locals looking for a special experience on the Murray and there’s always a chance at a bit of price relief in a situation like this.”

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P L A T I N U M

G O L D

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L I C E N S E E

JUNE 2021

T R A N S F E R S

H OT E L

L O C AT I O N

D AT E G R A N T E D

NEW LICENSEE

Port Dock Brewery Hotel

Port Adelaide

04.06.21

Catherine Mary Tillet, Sara Elisabeth Fitzgerald, Christopher John Tillet, Robyn Lynn Bellman, Naomi Edith Stubling

Sofitel Adelaide

Adelaide

04.06.21

Usus Pty Ltd

Parkside Hotel

Parkside

09.06.21

AVC Operations Pty Ltd

Cradock Hotel

Cradock

16.06.21

Wallis Hospitality Group Pty Ltd

Port Anchor Hotel

Port Adelaide

25.06.21

Port Anchor Investments Pty Ltd

Woolshed Inn Hotel Motel

Bordertown

28.06.21

Duxton Woolshed Custodian Pty Ltd

Parilla Hotel

Parilla

29.06.21

Yamma Pty Ltd

Sportsman Tavern

Solomontown

30.06.21

EDP Sportsman Tavern Pty Ltd & Magwes Holdings Pty Ltd

Pulteney Pokies

Adelaide

30.06.21

EDP Pulteney Pty Ltd

Jamestown Hotel

Jamestown

30.06.21

Bend Hotels Pty Ltd

Yorke Hotel

Yorketown

01.07.21

SS Auswide Pty Ltd

+

NEW MEMBERS

Keith Motor Inn

Harry’s Bar

Five O’clock Somewhere

Light

Frances Hotel Motel

Islanders Tavern

O F F I C E

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P U B L I S H E R

H O L D E R S

P (08) 8233 9433 W www.boylen.com.au

C O N TA C T

TIM BOYLEN Managing Director tboylen@boylen.com.au

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PO Box 3092, Rundle Mall SA 5000

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(08) 8232 4525

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EMAIL information@ahasa.asn.au WEB

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A D M I N I S T R AT I O N IAN HORNE

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Legal and Advocacy

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Reach the decision makers in SA hotels by advertising in Hotel SA.

ANDREW BULLOCK AHA|SA Deputy Vice President Matthew Brien, Matt Rogers, Sam McInnes

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Views expressed in Hotel SA are not necessarily those of the AHA|SA or the publisher and neither can accept, and therefore disclaims any liability, to any party for loss or damage caused by errors or omissions resulting from negligence, accident or any other cause.

We do not endorse any advertising materials, services offered within advertisements or products, special offers or goods promoted therein.

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Our Purpose - To provide the hotel industry the capacity to respond to community concerns related to the harm associated with gambling by contributing to early intervention and support for problem gamblers and their families.

Our Goal - A compliant and proactive hotel industry that works with regulators, gambling help services, and players to limit the harm caused by gambling.

Gaming Care is the hotels responsible gambling early intervention agency, and is an initiative of the AHA|SA. Gaming Care’s role to assist venues to minimise the harm caused by problematic gambling behaviour in all South Australian hotels with gaming machines by working directly with venue staff, Gambling Help Services, other relevant organisations and stakeholders.

For any assistance or support please contact your local Gaming Care Officer, or our office for information on how Gaming Care can assist your venue.

SOME OF OUR DUTIES INCLUDE:





Assisting hotel staff in the early identification and support of patrons and staff who may be experiencing difficulty with their gaming behaviour.

Developing and promoting initiatives, programs and policies designed to facilitate the early identification of problematic gambling behaviour.

Assisting hotel staff in providing responsible gambling service,

 on or with the capacity to influence the service, by training

in responsible service of gambling. This helps reduce harm through the creation of a responsible gambling culture within the venue.

Gaming Care has developed a Responsible Gambling Document for venues which details the ways in which staff training and measures for intervention with problem gamblers are implemented, and the roles of staff in the implementation of the code.

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