T H E O F F I C I A L P U B L I C AT I O N O F T H E A U S T R A L I A N H O T E L S A S S O C I AT I O N ( S A B R A N C H ) N O V E M B E R 2 0 2 1
I N S I D E T H E N E W LY R E N OVAT E D
CREMORNE HOTEL & SEQUOIA LODGE PLUS
Winners from the 2021 Awards for Excellence
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Adapt and thrive in a world of change. Our Perks Hospitality specialist team offers insight, guidance and advisory to publicans across South Australia. We work with you to increase operational efficiency; streamline logistics and reporting; and maximise your financial position, no matter what the economic environment throws at you.
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2021 Award Winners
The Bridgeport and Marion Hotel named joint winners of Best Overall Hotel at the 2021 AHA|SA Hotel Industry Awards for Excellence.
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The Cremorne Hotel
Take a look inside the recently renovated Cremorne Hotel on Unley Road.
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Respect at Work Legislation Do you understand your obligations under the new Respect At Work legislation?
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NOVEMBER 2021
T H I S
Sequoia Lodge
A behind-the-scenes look at the stunning, ultra-luxe Sequoia Lodge.
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Scott’s Spot
This month, the spotlight will be on a short, heartwarming story from the Owen Arms Hotel.
2021 Awards Gala Dinner Photos
The 2021 AHA|SA Hotel Industry Awards for Excellence was held on Tuesday 26 October.
I S S U E
04 From the President
38 Respect at Work Legislation: What it Means for Your Business
06 From the General Manager
42 Pubs with Heart:
08 Scott’s Spot 10 2021 AHA|SA Awards for Excellence 20 The Cremorne Hotel 36 Regional Meetings
44 Sequoia Lodge 50 AHA|SA Corporate Partner Directory 51 AHA|SA Corporate Partners 2021-2022
AHA|SA Supports Mental Health Fundraiser
Charity Golf Day Scores $2.8 Million to Assist Many Children’s Charities
52 AHA|SA Office Holders and Publishing 53 Gaming Care
John Henry Langford started selling hotels in S A in 1959 and the Company that he founded remains active today. John Richard Langford joined his father’s Company in 1979 at age 25 after working on an outback sheep & cattle station, operating heavy machinery in the Pilbara and pulling beers in various pubs in Adelaide and Perth. John says that after nearly 42 years he has no intention of retiring especially as he still enjoys his profession, and the company of Publicans and others associated with the hospitality industry. So, if you are considering selling your hotel, think about speaking with John as the longest serving active Hotel Broker in SA with decades of experience in successfully negotiating the sale of Hotels on behalf of his many clients.
0410 605 224 john@langfordshotelbrokers.com.au www.langfordshotelbrokers.com.au
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| Hotel SA | 3
Years Serving the SA Hotel Industry
From the President DAVID BASHEER – AHA|SA PRESIDENT
New Hurdle a Bitter Blow The next few weeks loom as amongst the most critical for hospitality.
Not only do we learn when we arrive at that magical “90% over 12 years of age” vaccination rate, but we also will get an appreciation of the ambitions of Government and the public service to remain in control of our businesses.
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The roadmap announced on October 26 had most of us concerned and confused. Venues that benefit from domestic tourism have breathed a sigh of relief but for the rest, it was another setback. I’m no mathematician, but the amount of people required to be vaccinated at the long promised “80% over 16” rate versus the new bar of “90% over 12” does appear a disturbing figure. The AHA|SA is hearing reports the vaccination rates in this state have stalled. Not surprising, those keen to get vaccinated have done so. Those of us whose fortunes depend on everyone else doing the right thing are at the mercy of those whose income is not dependant
on the State freeing restrictions. The fate of our Christmas season – critical to venues most damaged by the restrictions - rests with not just the anti-vaxers but the vaccination apathetic. The AHA|SA has enthusiastically taken up the Premier’s invitation at the October 26 media conference to work with Government to get the best outcome. There remain more questions than answers. 1) When will we hit 90% over 12?
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2) What restrictions will remain? 3) What will the obligation be on venues to have their staff vaccinated? 4) What will the obligation be on venues to only allow vaccinated patrons into their venues? 5) Will there be a transition period for functions already booked in good faith, unaware that patrons may need to be double vaccinated? Back to Contents
Beyond the obvious frustration for industry that the goalposts have been moved, my major concern is it smacks of a public service reluctant to lose control of our business. Do they envisage a day where they won’t have their fingers in our lives? Over the next few weeks, the interstate experience will give us a preview of what our lives will look like beyond the 90% target. It is critical we return to having only one public service body - logically Consumer and Business Services - deciding limits and associated trading conditions. History says SA Health has rarely empathised with the plight of our members and our staff since March 2020. On November 1, it was frightening to read The Advertiser’s report of the Chief Health Officer suggesting that restrictions, including mask wearing, would need to remain in place for 300 days after November 23. For too long now we have been strangled by health red tape and regulations for the greater good of our COVID-19 response. We understood and accepted this. Equally, we have every right to believe those days will very soon disappear. Remember when we were “all in this together”? MENTAL HEALTH CONCERN You could not be blamed for feeling COVID-19 is the only health issue requiring attention. For too many in our industry, the 20-month white knuckle ride around lockdowns and restrictions has taken its toll on our people’s mental health. This is coupled with the fact for almost two years we have been telling customers what they can and cannot do, whilst patiently explaining to patrons that we don’t make the rules. Yet the fact we are obliged to enforce them has resulted in operators and staff Back to Contents
enduring sustained abuse as we have been forced to become the frontline “Covid cops” on the beat. The exhausting prospect of enforcing vaccine passports to battle fatigued customers heightens those concerns. Industry mental health issues now sit squarely alongside economic considerations at the top of the AHA|SA agenda. This is why we have partnered with EML to contribute $110,000 towards tailored, industry-specific mental health programmes. During the year we have also supported a range of community programmes with a focus on mental health. Last month, the AHA|SA - through members contributions to the Independent Gaming Corporation pledged $10,000 to Erin and Soda’s Mental Health awareness month in conjunction with the Breakthrough Foundation. This follows a similar commitment to Will and Dave’s Undies Drive on 5AA in July, supporting Katherine House and the Hutt Street Centre. We do understand there will be a need to continue that support into 2022. TWO SPEED HOTEL ECONOMY We must remain mindful that COVID-19 has produced a two speed hotel economy and it impacts people in different ways. Many of our CDB venues, particularly our accommodation hotels, are in real trouble, along with our members who don’t enjoy the benefit of significant gaming or retail revenue. For the second consecutive year it was impossible to judge the prestigious best live music venue at our recent Awards for Excellence. Our venues are the natural home of live music and getting the musicians, technicians and of course our venues back on their feet is a priority.
Those most impacted by the COVID-19 regulations are deserving of the greatest consideration. They have been left behind with minimal Government support after JobKeeper finished. It need not be restricted to handouts. Other countries such as England, Japan and Norway have assisted on-premise venues with a cut in beer excise. The AHA|SA has long agitated this federal tax is far too high. We are currently the fourth highest beer taxed country in the world, and will rise to third in 2023, overtaking Japan. Norway is the highest, but after they reduced their beer tax by 10%, the gap is narrowing. Last week, Great Britain reacted to the COVID-19 plight of pubs by offering the biggest tax cut for beer in 50 years, in what the Chancellor described as ‘a long term investment in British pubs’. A reduction in our crippling beer tax would assist COVID-19 struggling pubs and boost employment. Any such announcement would go down very well with the punters on the eve of a Federal election. CONGRATULATIONS Our 2021 Awards for Excellence was a sensational night. Congratulations to our joint winners for Best Overall Hotel, the Bridgeport and Marion Hotels. The Bridgeport is a tribute to the vision and investment by Ian Tregoning and Graham Hobbs and a real boost for our regions. As a back-to-back winner of Best Overall Hotel, the Marion is the reward for a stunning rejuvenation by the Hurley family and a wonderful addition to the hospitality landscape of the southern suburbs. Best of luck to all our winners in next year’s National Awards.
David Basheer, AHA|SA President
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| Hotel SA | 5
Years Serving the SA Hotel Industry
From the General Manager IAN HORNE – AHA|SA GENERAL MANAGER
The Arena – It’s a No-Brainer From a hotel and hospitality industry perspective, the development of the Adelaide Riverbank Arena is an essential piece of infrastructure whose development must be a priority if Adelaide is to compete successfully in the new post COVID-19 world. The promised new arena is to be first and foremost an outstanding contemporary live entertainment venue but importantly with much needed convention/ exhibition adaptability and additional capacity, that also provides unsurpassed facilities and match-day experience for professional court sports. Simply put it is a multi-faceted solution that give the greatest possible flexibility to ensure South Australia is able to bid for any and every type of business event, cultural, entertainment and commercial gathering and yes, even a range of professional court sports. The Adelaide Riverbank Arena will significantly strengthen the Adelaide Riverbank Precinct’s competitive advantage and positioning as a world leading event, entertainment, and tourism precinct. It’s a crucial part of a bigger jigsaw puzzle that will place Adelaide as a competitive and desirable destination on par with any similar offering in the southern hemisphere, South East Asia and the world. Just because South Australians think Adelaide is a great place to visit doesn’t make it so in the eyes of the world. Adelaide and South Australian has some 6 | Hotel SA | W W W . A H A S A . A S N . A U
Adelaide Riverbank Arena is a proposed 15,000-capacity multi-purpose indoor arena on the edge of Adelaide's CBD. Photo - www.austadiums.com
massive competition from other Australian State capitals with bigger populations and easier access and a range of international destinations like Hong Kong. Singapore, New Zealand just to name a few. That’s why the Arena model as part of an expanded Adelaide Convention Centre offering is crucial. The Adelaide Entertainment Centre on Port Road is nearing the end of its useful life and its capacity is clearly too small to enable the world’s biggest entertainment acts to be commercially viable. It’s also completely isolated from the CBD, the riverbank and the multitude of other City attractions that make up a capital city experience. Back to Contents
If the Arena expansion does not proceed, Adelaide is going to increasingly miss out on more concert tours, the bigger business events and yes some outstanding professional sporting opportunities. That’s the harsh reality.
“The value of national and international business events, cultural and entertainment and sporting events is a simple equation.” The value of national and international business events, cultural and entertainment and sporting events is a simple equation. It’s measured in greatly increased bed nights, further investment in infrastructure, greater appeal of Adelaide and South Australia as a state to invest and significant additional and permanent jobs. It’s a no-brainer. Can we afford an expanded convention, entertainment, and sporting facility with our health system under such pressure? Back to Contents
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Well of course we can and must. The cost of the Arena is spread over a number of years, there will be the sale of the Port Road site and importantly the total Convention facility on the riverbank will generate significant additional annual value of around $69 million to South Australian economy when operational. Then there is the additional revenue from additional bed nights, tours, transport, and hospitality shared by a multitude of SA based services and suppliers. The Arena is much more than a basketball court - it’s a crucial piece of infrastructure ensuring the Adelaide Convention Centre complex continues to maintain and create business activity and opportunity and so importantly additional tourism, entertainment, and business events revenue for the State Government and the tourism and hospitality industry and of course many more jobs well into the future! It’s a no-brainer!
Ian Horne, AHA|SA General Manager W W W . A H A S A . A S N . A U
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Scott’s Spot Hello all and welcome to the November edition of Scott’s Spot. This month’s edition will cover the usual short stories, photos and random observations over the last month. This month, the spotlight will be on a short, heartwarming story from the Owen Arms Hotel which reinforces the importance of community and friendships that this industry thrives on. REGIONAL MEETINGS There was one Regional this month which covered the Adelaide Metropolitan area down at The Palais in Semaphore where we had over 100 members and corporate partners attend. A massive thanks to Steve and Bob Karpluk along with functions manager, Vicki Konnis, for hosting this event on a beautiful, October Spring day.
Bob, Steve and Vicki from the Palais with Mark Falconer from the Broadway Hotel jumping in with Johnny Giannitto from the Giannitto Hotel Group.
Here is the touching story of long-term customer, Keith, in the words of Owen Arms publican, Cathy Gregory. Keith moved to Owen in 1992 and our family bought and moved into the Owen Arms Hotel about two weeks later. Keith was an Englishman with a broad accent and bushy grey sideburns. He was also a loyal customer, regularly frequenting our hotel over three decades. Obviously, you get to know a bloke pretty well over 30 years. He was a passionate Crows supporter, he loved soccer and was apparently pretty good at it when he was younger. He loved to read, he loved answering the questions on the Chase TV show, he loved West End Draught and he really did not like seafood or mushrooms. As life goes…Keith got sick and very sadly after a short illness, he passed away. After his funeral in Balaklava the wake was of course at the Owen Arms Hotel, and later that afternoon the funeral directors drove the hearse to Owen, and everybody stood each side of the main road in front of the pub with a West End pint, saying “cheers” to Keith as he did his last drive by the hotel in the back of the hearse on his way to the crematorium. A few weeks later, Keith’s brother came to the hotel and handed my husband a pale blue urn and said, “This is Keith.” His kids have a little bit of him each in a locket around their necks and he requested before he died that the rest of him had to come to the pub! Well, this has never happened to us before, we were shocked and we didn’t really know what to do. We were sort of proud that he wanted to stay at the pub, but my husband said, “Where do we put him?”
I’m sure by now, you’re all listening to the AHA|SA podcast, “Our Shout”. I have had the pleasure of interviewing hotel identities and recently met Damian Peterson, Publican at The Hotel Metropolitan . We had to start with a soothing ale before the hardhitting questions were asked! We had a blast recording this podcast and thanks to Damian for being involved. Make sure you have a listen by clicking here . See photo below with Damian. 8 | Hotel SA | W W W . A H A S A . A S N . A U
I said to put him next to the TV in the front bar - he can hear the Chase clearly and he can watch all the Crows games. So that’s what we did. We have a few concerns about what the protocol is when you take custody of a light blue urn… If we sell the hotel, does he stay with the hotel or do we take him with us? When we die, do we leave him to our kids? Do we make him part of the lease agreement when we sell and list him as part of the plant and equipment? These questions all remain unanswered but, in the meantime, he’s safe up there next to the TV in his blue Back to Contents
On the road urn, and if anyone wants to have a chat with him, they ask bar staff if he can come down and we put him on the bar, and they can have a beer with him and then he goes back up next to the TV.
Historic Sutherlands Hotel .
This story is so beautiful and, frankly, put a tear to my eye when reading and compiling for this edition. The below photo features a very good friend of Keith’s, Susie Rankine of Owen, having a beer with him, as she often does. The one and only GM Andrew Tyson in the engine room of the Waikerie Hotel .
Publican Danielle from the Blanchetown Hotel showing the perfect pouring technique.
Random photo of South Australia’s Bedrock Water Ski Club. Located a few kilometres out of Blanchetown on road to Morgan in the backwaters off the Murray. Beautiful spot for all you slalom and jump skiers out there!
Can I stress that if there are any stories to tell - and there would be plenty - please let me know, as community and friendship within pubs is such a beautiful thing! Finally, it’s time to farewell Phil and Maz Turner who are retiring after being publicans at The Marree Hotel for 10 years. Enjoy! Following are a few snaps taken when out and about. Until next time, bye for now. Back to Contents
Looking up at the Islanders Tavern , Hindmarsh Island.
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BEST OVERALL HOTELS BRIDGEPORT HOTEL & MARION HOTEL BRIDGEPORT HOTEL AND MARION HOTEL NAMED JOINT HOTELS OF THE YEAR AT THE 2021 AHA|SA HOTEL INDUSTRY AWARDS FOR EXCELLENCE
Bridgeport Hotel.
Bridgeport Hotel wins Best Overall Hotel.
Two hotels have been crowned the best in South Australia at the 2021 Hotel Industry Awards for Excellence, held at the Adelaide Entertainment Centre. Bridgeport Hotel in Murray Bridge and the Marion Hotel have both been named SA’s Best Overall Hotel in 2021. Passion and perseverance has transformed the Bridgeport Hotel into a true masterpiece. After 25 years of ownership and 11 years of planning and development, owners Graham Hobbs and Ian Tregoning have realised their vision with the opening of the stunning re-developed 100-room Bridgeport Hotel. Proudly overlooking the famous Murray River, the $45 million redevelopment has retained its local identity, whilst completing an
extensive new development. The Bridgeport offers everything from stylish accommodation, quality dining, a bustling sports bar, and extensive meeting and events facilities. It also introduced a ground-breaking jobs program for the long-term unemployed in the region. Also winning the top prize for the second year in a row was the Marion Hotel. The $20 million transformation of the Hurley Hotel Group pub was completed in September 2019, and the hotel continues to set incredible standards in food and beverage, functions, accommodation, retail and gaming. Some of Adelaide’s newest accommodation hotels have made their mark in this year’s awards.
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Hotel Indigo Adelaide Markets has won Best Boutique/Superior Hotel Accommodation for its vibrant 145-room hotel near the Adelaide Central Markets. Eos by SkyCity has won Best Deluxe Hotel Accommodation, providing guests with a true luxury experience, and an opportunity to experience modern hospitality at its finest. Oval Hotel has also taken home a prize, winning the Best Restaurant – Accommodation Division for the hotel’s flagship dining experience, Five Regions Restaurant. Five Regions offers a new take on seasonal degustation dining, with its “wine comes first” approach to menu design, showcasing the very best wines of SA’s world-renowned wine regions. Back to Contents
Marion Hotel.
All winners will go on to compete in the National AHA Awards in Hobart on 7 February 2022.
Marion Hotel wins Best Overall Hotel for second year in a row.
2KW has won Best Restaurant – General Division for the second year in a row, and Best Outdoor and Non-enclosed Facility. Once again setting the highest standards in food and beverage and menu design, Executive Chef Trent Lymn has been at the helm for four years. His passion for SA produce is evident with every menu he creates. The judges also loved the outdoor rooftop space, with its year round adaptability – a perfect rooftop oasis with exceptional service and attention to detail. Many country hotels were recognised, including the Dalrymple Hotel in Stansbury, which won the award for Best Bistro Casual Dining – Country. The judges were impressed by Head Chef William Glazbrook’s ability to merge the Back to Contents
traditional pub food expected by so many in the country, with more refined dishes with a modern Australian theme and a touch of Asian flavours. The newly renovated Peninsula Hotel in Taperoo has won the Award for Best Marketing & Promotion – General Division, and has also received two judges commendations for Bistro Casual Dining – Outer Metropolitan, and Redeveloped Hotel – Metropolitan. “Congratulations to all the outstanding winners of the 2021 Hotel Awards for Excellence,” said AHA|SA General Manager Ian Horne. “The incredible standards in food and beverage, service and experience set by all of our winners this year is a testament to the
absolute resilience and innovation of the hotel industry. “Even through the continuing challenging times, the hotel industry and our people continue to lift, innovate and set high standards across all facets of our venues. “As we celebrate 150 years of the Australian Hotels Association (SA) branch, we are proud to be representing this incredible industry, and in turn, the 26,000 people it employs.” The 2021 AHA|SA Hotel Industry Awards for Excellence was held on Tuesday 26 October. Over 750 people attended this premier event with entertainment provided by Australian singer-songwriter Sarah McLeod and Adelaide band, The Cast and hosted by Will Goodings.
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WINNERS
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01 DRAUGHT BEER QUALITY
05 DELUXE HOTEL ACCOMMODATION
Malt Shovel Taphouse
Eos by SkyCity
02 RECOGNITION OF ADAPTION & INNOVATION Crown Inn Kingston, Gumeracha Hotel & The Playford - Joint Winners
03 MID-RANGE HOTEL ACCOMMODATION
06 BISTRO CASUAL DINING – COUNTRY Dalrymple Hotel, Stansbury Judges Commendation - Stockwell Hotel
07 BISTRO CASUAL DINING – INNER METROPOLITAN
Atura Adelaide Airport
Maylands Hotel Judges Commendation - Lion Hotel
04 BOUTIQUE/SUPERIOR HOTEL ACCOMMODATION
08 BISTRO CASUAL DINING – OUTER METROPOLITAN
Hotel Indigo Adelaide Markets
Stirling Hotel Judges Commendation - Peninsula Hotel
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09 RESTAURANT – ACCOMMODATION DIVISION
13 BAR PRESENTATION & EXPERIENCE – METROPOLITAN
Oval Hotel - Five Regions Restaurant
Mayfair Hotel - Hennessy Bar Judges Commendation - Mr Jones - The Gully Public House & Garden
10 RESTAURANT – GENERAL DIVISION COUNTRY Watervale Hotel
11 RESTAURANT – GENERAL DIVISION METROPOLITAN 2KW
12 BAR PRESENTATION & EXPERIENCE – COUNTRY McLaren Vale Hotel
14 OUTDOOR OR NON-ENCLOSED FACILITY 2KW
15 SPORTING ENTERTAINMENT VENUE FACILITY Warradale Hotel
16 COMMUNITY SERVICE & SUPPORT Berri Hotel
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WINNERS
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17 MARKETING & PROMOTION – GENERAL DIVISION Peninsula Hotel
22 TAB LICENSED VENUE Morphett Arms Hotel
18 TOURISM & REGIONAL PROMOTION
23 MEETING & EVENTS VENUE – ACCOMODATION DIVISION
Port Lincoln Hotel
Mount Lofty House
19 ENVIRONMENTAL & ENERGY EFFICIENCY PRACTICE
24 MEETING & EVENTS VENUE – GENERAL DIVISION
Watervale Hotel Judges Commendation - Uraidla Hotel
Marion Hotel Judges Commendation - Lion Hotel
20 GAMING VENUE – COUNTRY
25 RETAIL OUTLET
Tanunda Hotel
Arkaba Hotel & East End Cellars - Joint Winners
21 GAMING VENUE – METROPOLITAN
26 REDEVELOPED HOTEL – COUNTRY
Marion Hotel Judges Commendation - The Grove
Bridgeport Hotel Judges Commendation - Stockwell Hotel
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SHORTCUT TO SEQUOIA LODGE STORY - CLICK HERE REGIONAL MEETING PHOTOS - CLICK HERE
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27 REDEVELOPED HOTEL – METROPOLITAN Uraidla Hotel Judges Commendation - Peninsula Hotel
28 STAFF DEVELOPMENT & TRAINING RD Jones Group Judges Commendation - Bridgeport Hotel
29 CHEF OF THE YEAR Anthony Giardina - Arkaba Hotel
30 EMPLOYEE EXCELLENCE IN SERVICE - ACCOMMODATION DIVISION Chris Speck - Mount Lofty House
31 EMPLOYEE EXCELLENCE IN SERVICE - GENERAL DIVISION
33 32 HOTEL INDUSTRY RISING STAR Holley Smith - Port Lincoln Hotel
33 BEST OVERALL HOTEL Bridgeport Hotel & Marion Hotel - Joint Winners
Heath Johansen - Uraidla Hotel
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The Cremorne Hotel SMOOTH NEW LOOK FOR LANDMARK CREMORNE WORDS: LUCY BREWER
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Hahndorf Hill Winery is proud to be a supply partner to the Cremorne Hotel and the Duxton Pubs Group.
PH 8388 7512
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w w w. h a h n d o r f h i l lw i n e r y. c o m . a u
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Since opening in 1854, The Cremorne Hotel has been an impressive landmark on Unley Road.
doorway from the central area of the hotel through to the sports bar and gaming room.
Duxton Pubs Group acquired the property in March 2021 and traded for a month before closing the main bar and dining room for renovations, which are now complete.
“This was intended to create a point of difference between these areas and the main hotel operation,” said Joshua.
“We identified the hotel as having huge potential to return a food-focussed venue back to the community, whilst continuing the tradition of being an iconic suburban drinking destination,” said Joshua Hillary, Group General Manager. DESIGN The recent refurbishment was headed by Sarah Matthews and Kara Walsh (interior), working with Carlo Panozzo of Folland Panozzo Architects. Minimal structural changes were made to The Cremorne—the main work was installing a wall and
“It gives patrons the ability to have a space unique to the experience they are setting out to have, be it watching sport or punting, or dining with family or friends, or enjoying a drink and some live music in the sunny courtyard.” Those familiar with The Cremorne may notice the ceilings in the main bar have been lifted, and lighter tones have been incorporated in the fixtures and furniture, resulting in a “much brighter and open” style. Local company Agostino and Brown supplied all of the bar stools, booths and tables in the dining, bar and lounge areas.
AJ Baker & Sons Acquires C&E Stainless Steel A combination of skills producing the best quality of service Stainless Steel & Commercial Kitchen Fit Out
1800 423 626 22 | Hotel SA | W W W . A H A S A . A S N . A U
Commercial Refrigeration
Food Service Equipment
ajbaker.com.au Back to Contents
RTA: AU10320
We are a full service, property maintenance specialist that has been working with Adelaide businesses for more than 30 years. Our core focus is property maintenance, commercial fitouts and construction management. We have a team of 32 directly employed Construction Specialists to offer complete fit out services as well as preventative and reactive maintenance services. We are the ultimate one stop shop.
We are proud to be a part of The Cremorne Hotel team.
51 Hampton Road Keswick SA 5035
M: 8292 6333 W: kennedyps.com.au
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FOOD The food and beverage offering at The Cremorne is diverse, and according to Joshua, a point of difference for the hotel. “We’ve tried to cater to the local market with a balanced and exciting food and beverage offering that lends itself to being enjoyed in whichever way the guests choose,” he said. “We have a range of 18 tap beers made up of key favourites from Coopers, Lion and CUB, alongside a number of local craft offerings from Big Shed, Mismatch to name a few. “Our custom built wine room houses a list of around 120 local, domestic and international wines, with a rotating feature winery program every six weeks. “Our house pour gin and vodka are locally distilled at Adelaide Hills Distillery.”
“The food and beverage offering at The Cremorne is diverse, and...a point of difference for the hotel. ”
CREMORNE HOTEL
1K ARE PROUD SUPPLIERS OF THE CREMORNE HOTEL PHOTOGRAHER: WILL MATTHEWS WWW.1000CHAIRS.COM.AU
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Congratulations The Cremorne Hotel! for the completion of its stunning refurbishment.
We are proud to be the chosen suppliers of quality leather and custom Restaurant Menu Covers to many South Australian venues.
fcm
SALES & PROMOTION
MENU COVERS - CUSTOM PRINTING - HOTEL DIRECTORIES - DISPLAY STANDS www.fcmsales.com.au | 1300 361 600 | sales@fcmsales.com.au Back to Contents
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MENU The dining menu pays homage to classic British pub dining, and patrons can expect “traditional pub classics.” Some examples of what you will find on the new-look menu include: • Duck scotch egg with fig and cherry chutney • Fish finger sandwich • Steak frites: Cape Grim sirloin with gentleman’s relish, chips and a garden salad • Ale battered cod and mushie peas: chip shop curry sauce, chips and a garden salad • Scallop and fish pie: pommes purée, broccolini and mushie peas • What English pub menu doesn’t have a curry? At The Cremorne it’s a chicken tikka masala with steamed rice, pappadum, butter naan and cucumber raita • Eton mess :rhubarb, strawberry, meringue, whipped cream, and coulis • Cheese selection: shropshire blue, ossau iraty, d’affinois, prune and walnut roulade, and house made crackers In addition, there are 10 items on the plant-based menu.
CONGRATULATIONS ON THE STUNNING REDEVELOPMENT OF THE CREMORNE HOTEL. e sales.adelaide@bidfood.com.au p 8243 5100 w www.bidfood.com.au
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“We are passionate about bringing a diverse food offering back to the dining room, and pushing the boundaries of our beverage program...”
Proudly supplying The Cremorne Hotel
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As a supplier and installer of premium quality commercial window furnishings, Country Blinds is proud to have been part of the Cremorne Hotel’s recent major renovation. Get the Country advantages working for you. • Builder’s Licence BLD267291 • A custom design facility and factory at Mt Barker • Get a fixed, written quote, samples and design details • 24/7 service and repair support is available • 2-Year Product and Workmanship Warranty
“The curved sheers provide a soft, beautiful ambiance in the restaurant. The team at Country Blinds provided us excellent service and great attention to detail when finding a solution to the curved wall” Sarah Matthews, Cremorne Hotel
PHONE 1300 931 520 FOR A FREE DESIGN CONSULTATION AND QUOTE OR SIMPLY VISIT countryblinds.com.au/commercial Curtains – Blinds – Shutters – Awnings. Automation a specialty. CB0862
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FUTURE PLANS Further renovations are set to take place in early 2022. There are plans to make changes to the façade of the hotel and freshen up the sports bar and TAB. The screening between the beer garden and Unley Road is also rumoured to be due for a makeover, and there are suggestions that the drive through bottle shop is in line for a significant upgrade. The redevelopment coincides with the development of a seven-storey apartment complex directly across Unley Road. That project is reported to be worth $41 million and includes 59 apartments and a retail complex “We are very excited to see The Cremorne continue to be a staple of the evolving Unley community,” said Joshua. “We are passionate about bringing a diverse food offering back to the dining room, and pushing the boundaries of our beverage program to ensure guests continue to enjoy The Cremorne in whichever way best suits them now and into the future.”
Skala Bakery is a proud supplier of The Cremorne Hotel. www.skalabakery.com.au
CONGRATUALTIONS ON ANOTHER FANTASTIC VENUE!
Since 1952, Skala has proudly carried on the traditions of artisan baking - making delicious breads, pastries and cakes with South Australian hands, and serving South Australian customers.
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Wholesale Retail 08 8240 2001 @skalabakery
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DUXTON Duxton Pubs Group is the hotel investment fund created by SA publicans Ed Peter, Brett Matthews and Martin Palmer. Brett and Martin are well known hotel entrepreneurs whose hotels have often featured in the annual AHA|SA awards. Ed is the Group Chairman of Duxton Asset Management and former Head of Deutsche Asset Management Asia Pacific, Middle East and North Africa. He also sits on the University of Adelaide’s Agribusiness Wine Advisory board. In addition to The Cremorne, the Group now comprises: • Belair Hotel • Brompton Hotel • Bushmans Arms • Crafers Hotel • District Hotel • Flagstaff Hotel • Kincraig Hotel • Lion Hotel • Mansfield Park Hotel • Marryatville Hotel
SPECIAL PROJECT FURNITURE MADE IN ADELAIDE FOR THE CREMORNE HOTEL BY AGOSTINO & BROWN
AGOSTINO&BROWN
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COMMERCIAL HYGIENE SOLUTIONS CLEAN HANDS, CLEAN SPACES, THEN EAT. Versatile hand sanitiser stations. Bathroom and table hygiene solutions, all customisable to your venue interior aesthetics. hello@yardskincare.com | 0408 069 548
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• Old Noarlunga Hotel • Port Broughton Hotel • Royal Oak Hotel • Saracens Head • Seaton Hotel • Stanley Bridge • Stirling Hotel • Woolshed Hotel The Cremorne’s branding has also changed, with a nod to Jumbo, an elephant that was once a star attraction at the hotel. The ABC reported: “Named Jumbo at the time, Tommy was… bought by the licensee of Adelaide's Cremorne Gardens Hotel, an Unley establishment that wanted South Australia's first elephant in its adjacent zoo, which already had a monkey, emu, kangaroo and parrots. “But Tommy was a five-year-old youngster who would regularly wander into the neighbours' yard where he pulled washing off the line or played with washing tubs because he loved water.” While pubs having zoos is a thing of the past, there is no doubt that there is a new sense of fun at The Cremorne.
Congratulations TO THE DUXTON PU GROUP FOR THE EXTRAORDINARY CRE ORNE HOTEL RENOVATION !
WINNALL & CO HAVE SUPPLIED THE CRE ORNE HOTEL WITH A CO PLETE END-TO-END PAYROLL SOLUTION WC Payroll automates payroll and HR data in a single integrated platform, from rosters, timesheets, leave management, and reporting, providing full client visibility of the pay run at all times. Winnall & Co provides a powerful cloud payroll solution but our features extend beyond payroll! We also provide businesses the tools to facilitate automation, promote compliance, empower employees and better manage employee costs.
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For further information regarding WC Payroll, bookkeeping and consultancy services, please call us on (08) 8379 3159 or email info@winnall.com.au
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PAINTMASTER S.A. PTY LTD Dave Adams Painting & Decorating
Commercial • Residential • New Buildings • Restorations
Congratulations to The Duxton Pubs Group, management and staff on its redevelopment of The Cremorne Hotel. Paintmaster SA are a South Australian Company with over 30 years experience in residential and commercial painting and decorating. PREVIOUS WINNER OF THE MPA AWARD FOR EXCELLENCE IN COMMERCIAL REPAINT www.paintmaster.com.au 0414 475 594 | dave@paintmaster.com.au Builders Lic: BLD 107068
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Rio Coffee is proudly SA owned and family operated since 1964, the oldest coffee roasting house in SA. Rio offers roasted and blended speciality coffee – roasted to order. We pride ourselves on offering premium coffee, food and beverage products to businesses who place a high value on quality and exclusivity.
Proud to provide a high-quality product range to the Cremorne Hotel.
Showroom: 22 Nelson St. Stepney SA 08 8362 3376 www.riocoffee.com.au
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“We identified the hotel as having huge potential to return a food-focussed venue back to the community...”
SALUTE IS A KEY SUPPLIER TO AUSTRALIA’S HOSPITALITY INDUSTRY
Congratulations to The Cremorne Hotel on re-opening your doors! Salute supplies the best packaging, washroom, hand-hygiene and cleaning solutions from leading Australian brands including True Blue Chemicals and Nood Australia.
WESALUTE.COM.AU
34 | Hotel SA | W W W . A H A S A . A S N . A U
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HOT IS ALWAYS BETTER
THE HOT FRIDGE
ORGANISE YOUR
LIVE UNOX DEMO Commercial Food Equipment P: 08 8352 8484 | sales@cfe.com.au 304 South Rd Hilton, SA 5033
COOK. PRESERVE. SERVE. The Future of Food Service
Only EVEREO® machines have the worldwide patented EXEVER® technology. A unique piece of equipment that preserves cooked meals for days at the temperature you will serve them, using a combination of extremely accurate temperature and atmosphere control. We use temperature not chemicals to preserve food. Combined with the patented suction device MULTI.Day Hot Vacuum, it is the only one capable of vacuuming hot food inside the MULTI.Day Trays, optimizing the transport of hot food and taking full advantage of the Serving Temperature Preservation technology in EVEREO® Back to Contents W W W . A H A S A . A S N . A U | Hotel SA UNOX Australia | SA AMC | Marco Moresco | chef@unoxaustralia.com.au | 0427 470 948
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R E G I O N A L
M E E T I N G S
It was a fabulous afternoon at The Palais on 19 October 2021 for the AHA|SA Metropolitan meeting. The informative meeting for AHA|SA hotel members was followed by network with corporate partners. We also welcomed a short presentation from SA ALP Leader Peter Malinauskas. Thank you to our hosts Bob and Steve Karpluk, and Vicki for a wonderful afternoon.
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Regional
SHORTCUT TO SEQUOIA LODGE STORY - CLICK HERE
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AHA|SA MEMBER INFORMATION
Respect at Work Legislation: What it Means for Your Business OWEN WEBB - AHA|SA WORKPLACE RELATIONS MANAGER
In September this year the Federal Government introduced the new Respect at Work Legislation. In this article we look at the recent legislative changes and what the implications are for businesses moving forward.
• its drivers, including risk factors for particular population groups or in different workplace settings
SEX DISCRIMINATION AND FAIR WORK (RESPECT AT WORK) AMENDMENT ACT 2021
• the current legal framework
RESPECT AT WORK REPORT
• its impacts on individuals and businesses, including its economic impact
In response to the National Inquiry and a number of recommendations from the Respect@Work Report, in June this year the Government introduced into Federal Parliament the Sex Discrimination and Fair Work (Respect at Work) Amendment Bill 2021.
In 2018, the Federal Government (the Government) announced that there would be a national inquiry into sexual harassment in Australian workplaces. The Government commissioned the national Sex Discrimination Commissioner, Ms Kate Jenkins to oversee the inquiry. The Terms of Reference of the Inquiry was to review and report on workplace sexual harassment and make recommendations in relation to the following: • its prevalence, nature and reporting in Australian workplaces • the role of technology
• existing measures to address it and examples of good practice
In January 2020, the Sex Discrimination Commissioner released the Respect@Work Report: National Inquiry into Sexual Harassment in Australian Workplaces. One of the overarching recommendations from the report was the importance of legislative amendments to simplify and clarify the overarching legal frameworks to ensure that employers and employees are able to effectively address sexual harassment in the workplace.
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Having passed through Parliament the Sex Discrimination and Fair Work (Respect at Work) Amendment Act 2021 (Cth) (Respect at Work Act) commenced on 11 September 2021. The Respect at Work Act makes amendments to the Fair Work Act 2009 (Cth), the Sex Discrimination Act 1984 (Cth) and the Australian Human Rights Commission Act 1986 (Cth). So what are the major amendments: Back to Contents
PCBU, employee or employer could for example be visiting an offsite venue to attend an organised work event or function, visiting the workplace out of hours or be on a designated break from their shift. HARASSMENT ON THE GROUND OF SEX In addition to sexual harassment and sexual discrimination, the Sex Discrimination Act has been amended to include a new sexbased harassment provisions. The amendment makes it expressly clear that it is unlawful to harass a person on the ground of their sex.
EXPANDED COVERAGE OF THE SEX DISCRIMINATION ACT The Respect at Work Act amends the Sex Discrimination Act to ensure that the Sex Discrimination Act’s provisions are closely aligned with terms used in model Work Health and Safety laws such as the concepts of a ‘worker’ and ‘PCBU’ (persons conducting a business or undertaking). The use of these terms ensures that the coverage of the Sex Discrimination Act is expanded to include persons not previously covered under the Act including interns, volunteers and self-employed. The Sex Discrimination Act has also been expanded to include members of parliament, their staff, judges and public servants at all levels of government. The Sex Discrimination Act has also been amended to include the term “in connection with” such that a worker, PCBU, employee or employer does not have to actually be performing their work duties at the time the sexual harassment occurs in order for the harassment to be covered under the Sex Discrimination Act. The worker, Back to Contents
Under the amendments a person harasses another person on the ground of sex if they engage in unwelcome conduct of a seriously demeaning nature by reason of the person’s sex in circumstances in which, in line with the existing test for sexual harassment, a reasonable person would have anticipated that the person harassed would be offended, humiliated or intimidated. Harassment on the ground of sex will include harassment by reason of: • The sex of the person harassed; or • A characteristic that generally relates to persons of the sex of the person harassed; or • A characteristic that is generally attributed to persons of the sex of the person harassed. VICTIMISATION The Sex Discrimination Act has been amended to introduce a new provision that makes it unlawful to victimise a person if they have taken action, or propose to take action, in relation to a discrimination or harassment claim. Victimising conduct can now form the basis of a civil action for unlawful discrimination in addition to a criminal complaint under the Sex Discrimination Act. So a person could make a complaint to the Australian Human
Rights Commission (AHRC) and additionally undertake civil action against an alleged perpetrator. TERMINATION OF COMPLAINTS TO THE AHRC The Sex Discrimination Act allows for the President of the AHRC to terminate a complaint on discretionary grounds. Previously such complaints could be terminated on discretionary grounds by the President if the complaint was lodged more than 6 months after the alleged conduct occurred. The Respect at Work Act has amended the timeframe such that the President will only have discretionary grounds to terminate the complaint if it is lodged more than 24 months after the alleged unlawful conduct took place. STOP SEXUAL HARASSMENT ORDER The Respect at Work Act amends the existing anti-bullying legislation in the Fair Work Act, to make it clear that within that jurisdiction, the Fair Work Commission (FWC) can make an order to stop sexual harassment in the workplace. The FWC can make an order to stop sexual harassment, where it is satisfied that the worker has been sexually harassed at work by one or more individuals, and it is satisfied that there is a risk that the worker will continue to be sexually harassed at work by the individual or individuals. The FWC must be satisfied that the harassment has occurred to make an order, and orders would not be available in cases where there is no risk of harassment occurring again, for example when the person who harassed the worker is no longer employed at the workplace. UNFAIR DISMISSAL The Respect at Work Act has amended the Fair Work Act to clarify that sexual harassment can be conduct amounting to a valid reason for dismissal in determining whether a dismissal was harsh, unjust or unreasonable.
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Sexual harassment has also been included on the list of conduct that constitutes ‘serious misconduct’ in the Fair Work Regulations. MISCARRIAGE LEAVE The Respect at Work Act also varies the existing entitlement to compassionate leave in the Fair Work Act to enable an employee to take up to two days of paid compassionate leave (unpaid for casuals) if the employee, or employee’s current spouse or de facto partner, has a miscarriage. Miscarriage is defined as the spontaneous loss of the embryo or fetus before 20 weeks’ gestation. This is based on the general medical meaning of miscarriage. IMPLICATIONS FOR BUSINESSES In light of the introduction of the new Respect at Work legislation we recommend that employers should review the following areas:
Existing Policies & Procedures
Leave Policies
Employers should review their existing sexual harassment policies and procedures to incorporate areas such as the new ground of sex-based harassment, the expanded coverage under the Sex Discrimination Act and the FWC’s new ability to make orders to stop sexual harassment in the workplace.
Employers are encouraged to review any existing policies on leave entitlements to ensure they are updated to incorporate the two days of paid compassionate leave (unpaid for casuals) if the employee, or employee’s current spouse or de facto partner, has a miscarriage.
Internal Complaints/Grievance Procedures Any procedures with respect to complaint handling and grievance disputes should also be reviewed to ensure they are consistent with the Respect at Work legislative changes. Any internal complaints mechanism should be easily understood and widely publicised to ensure that staff are fully aware of what they can do in the event they wish to make a complaint in relation to sexual harassment or discrimination.
Training Training on sexual harassment and discrimination should be provided to any new employees as part of their overall onboarding process. This ensures that new staff members understand what the expected behaviours of the company are, what constitutes sexual harassment and what to do in the event that an employee wishes to make a complaint. For existing employees refresher training should also be provided on these topics as part of their ongoing professional development.
YOUR CUSTOMERS CAN GET BETTER PRICES ON ALL RUNNERS ON SELECTED RACES, ON TOP OF EXISTING EXCLUSIVE OFFERS, ONLY IN YOUR VENUE.
Max bet $50 for each eligible bet. Available for fixed odds bets on selected races when Venue Mode is activated. Subject to liability cap. Venue Mode available on the TAB app in operating TAB Venues, Agencies and selected Racecourses. Help is close at hand. Call Gambler’s Help, GambleAware or the ACT Gambling Counselling & Support Service on 1800 858 858 www.gambleaware.nsw.gov.au or www.gamblinghelponline.org.au. Don’t let the game play you. Stay in control. Gamble Responsibly. 40 | Hotel SA | W W W . A H A S A . A S N . A U
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Proudly supplying hundreds of South Australian venues
Everything Coffee Are you using a South Australian roaster? Keep your money in South Australia to be spent at your venues. Coffee World is a family owned South Australian Business! We take pride in the fact that we sell quality coffee and associated products. Our business continues to grow based on our high product standards, competitive pricing, and unparalleled service. Apart from supplying high quality coffee consumables, we can provide a vast range of coffee equipment, fully maintained by our inhouse service department.
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Email us at info@coffeeworld.net.au to see how we can improve your coffee offering today!
(08) 8241 5733 Hoping to supply hundreds of South Australian venues
The Return of an SA Classic! Join our growing database of contract expiration dates… And break free from the foreign owned duopoly, and support local.
HUGELY COMPETITIVE PRICING - LOCALLY BASED - NO MINIMUM DELIVERY! All the required flavours – What about an SA-only Fruita cocktail?
Keep your money in South Australia to be spent at your venues! Phone 8241 5733 or email info@hallsdrinks.com.au Back to Contents
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AHA|SA Supports Mental Health Fundraiser Australian Hotels Association of South Australia General Manager, Ian Horne, has made a $10,000 song dedication in Erin and Soda’s Feelgood Friday Jukebox for Breakthrough Mental Health Research Foundation fundraiser. The AHA|SA GM told the show the donation was inspired by a tough couple of years for SA’s hospitality industry, which has been among the hardest hit during the covid pandemic. He said more than 25,000 South Aussies were stood down from hospitality jobs during the first lockdown, in March 2020. He said the mental impact from that has been evident across the industry.
“It took until the end of June to get a large number of them back (into jobs). And of course, that (uncertainty) creates havoc for people,” Horne said. In a Mix 102.3 first, Erin and Soda are swapping their breakfast show for a non-stop jukebox-style request show, every Friday for the rest of October to raise funds for Breakthrough Mental Health Research Foundation. Each song request costs $250 – the exact amount it takes for Breakthrough Foundation to train one mental health first aider. The goal is to raise enough funds to help Breakthrough train a Mental Health First Aiders for every Adelaide club,
community, and sporting group in Adelaide. However, the AHA|SA has gone over and above and donated 10K for a single song. The song was revealed on Friday’s show and Ian promised it’s one you’ve never heard on Mix 102.3 before.
Charity Golf Day Scores $2.8 Million to Assist Many Children’s Charities The Liquor Industry Golf Club (LIGC) holds an annual golf day in February each year to support Children’s charities here in South Australia. Next year’s event for the LIGC Charity Golf Day will be held on Monday 7 February 2022 at Grange Golf Club – shotgun start at 7am! There will be $70,000 from the 2021 Charity Day to distribute to selected children’s charities which will be announced closer to the event. The Charity Day is a key event on the hospitality golf calendar and has raised considerable funds over the past 20 years of approx.$2.8 million. It is attended by many industry businesses, providers and a gang
of hoteliers who also volunteer their help on the day. Exceptional on-going sponsorship has been assured by our major sponsorship partners in BankSA and Grange Golf Club to key corporates with Thomas Farm Meats, West End, Coopers, Coca-Cola, CUB Premium beverages and many other allied liquor industry providers. Rob Gillies, Chair of the LIGC Charity Day committee, understands what it will mean to the children’s charities who benefit from the funds this year. “The generosity of the hospitality industry and other associated
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businesses ensures that this Charity day spreads the funds far and wide,” Rob said. Every year we have a record number of applications from various Children’s charities to seek funds from our event, and we will again endeavour to assist those charities most in need.” The day will celebrate these charities, and also move towards the landmark $3 million raised. If you would like further information, please contact Robbi Tims on 0418 834 823 or robbitims@ cooterconsulting.com.au Back to Contents
Solutions, Not Problems! J.L.Lennard offers a range of food service solutions that ensure maximum quality of production with minimum effort or skill.
HENNY PENNY MARKET LEADING FRYING AND HOLDING SOLUTIONS • Featuring digital count down timers for consistent cooking results and an integrated oil filtration system for oil and energy savings. • Heated Holding Solutions for cook and hold menu items. This will ensure minimal food waste and faster service.
XLT CONVEYOR AIR IMPINGEMENT OVENS • Consistent cooking of pizzas, breads, vegetables, grilled seafood, meats, ribs and wings. • Available in a variety of sizes.
TAYLOR SPEED, CONSISTENCY, EFFICIENCY • Double-sided “clam grills” deliver high speed, efficient and consistent grilling at the push of a button. • Soft serve Machines for cost effective desserts. • Frozen Beverage Machines for efficient service of shakes, slushies and frozen cocktails.
RETIGO COMBI OVENS • Fully programmable recipe book and touch screen for ease of operation. • No chef required!
PRATICA VENTLESS HIGH SPEED OVENS • Simple to use, icon-based menu structure. • Best possible cook in the fastest possible time!
Full Color-Gradients - Print/Web
e and impact, it is important to retain a designated minimum ‘clear go. This area is designated as being equal to the height of the ‘X’ never be intersected or intruded upon by any other graphic object
ademarks (XLT trademark name and XLT logo) have achieved mark status in most countries where XLT conducts business.
Contact J.L.Lennard for Complete Food Service Solutions 1800 777 440 www.jllennard.com.au Back to Contents
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Sequoia Lodge ULTRA-LUXE SEQUOIA AN ADELAIDE HILLS SUCCESS WORDS: LUCY BREWER
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W E A R E P R O U D TO H AV E S U P P L I E D
THE CARPET
+
RUGS
I N T H E ST U N N I N G S E Q U O I A LO D G E
CA R PE T
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FU R N ITU R E
51 Glen Osmond Road Eastwood SA Ph (08) 8274 1125 www.terracefloors.com.au
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Sequoia Lodge is the only place in the world you can find four world-class wine regions within a 50 kilometre radius. The recently-opened luxury lodge sits on Mount Lofty, above the Piccadilly Valley in the Adelaide Hills. It officially opened its doors in August, after more than a year of delays due to COVID-19. David Horbelt, Sequoia owner and an experienced hotelier, purchased the estate over a decade ago. Some five years later, Jesse Kornoff, Estate General Manager, joined the project. Jesse’s career had spanned all manner of hotels—predominately five-star—from boutique properties around Australian to 480-room resorts in Queensland, but luxury accommodation was his specialty. He and David immediately went to work pitching their product internationally. The feedback was clear—to crack the luxury lodge market, Sequoia needed to offer experiences guests couldn’t have anywhere else in the world. “Sequoia Lodge is the culmination of a vision that started forming more than a decade ago,” said David. “We wanted to create a hospitality offering of the highest calibre where guests from all over the world would feel at home amongst the incredible wine and gastronomic experiences of the Adelaide Hills and surrounding valleys and vales.” 46 | Hotel SA | W W W . A H A S A . A S N . A U
“We wanted to create a hospitality offering of the highest calibre where guests from all over the world would feel at home amongst the incredible wine and gastronomic experiences of the Adelaide Hills and surrounding valleys and vales.” Sequoia comprises 14 high-end suites overlooking the valley. Everything is bespoke, and the experiences on offer champion locality. According to Jesse, the lodge is a “gateway into the region… connecting people to not only the region but also the people and experiences and stories behind some of those really iconic brands that we have in South Australia, whether it be Penfolds or Henschke or R.M. Williams or Jurlique.” Back to Contents
South Coast Constructions was started in 1988 and, in the past 30+ years the business has built a reputation for designing and constructing quality award winning homes for clients on the Fleurieu, Southern Suburbs of Adelaide and the Adelaide Hills. The company has now grown into one of the state’s leading builders with a long list of accolades in the housing industry. At South Coast Constructions we pride ourselves on our high professional standard and the quality in each construction that we undertake. South Coast Constructions upholds a business integrity that will always be reflected in the quality of our projects. South Coast Constructions’ emphasis on service remains from the moment a client walks into the office and continues to follow up even when a project is complete. This guarantees client satisfaction and a history to base a good reputation for future business. Unparalleled experience and knowledge from all South Coast Constructions’ contractors and staff enable a good working rapport and peace of mind which flows through to the project and ultimately client satisfaction.
South Coast Constructions – The Awarded Winning Builder for the Construction of 14 Individual Units @ Sequoia (Mt Lofty House)
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P 8552 4444 www.southcoastconstructions.com.au W W W . A H A S A . A S N . A U
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The duo wanted Sequoia to be a place to connect with the land via intimate, on-site experiences. The Peramangk people are the traditional custodians of the Adelaide Hills, and at Sequoia, guests can listen to Aboriginal elders explain what Mount Lofty means to their people. Guests can also enjoy sunrise yoga or a guided nature walk, stargaze, relax in the artisan spring-fed hot pool, or take part in a ‘Maker and Somm’ session where a local winemaker will join a Sequoia sommelier to taste and discuss their wines. Some of the off-site experiences include going behind the scenes at R.M. Williams, driving a luxury car through the Adelaide Hills thanks to a collaboration with Prancing Horse, visiting Cleland Wildlife Park to hold a koala, or going on a private truffle hunt. Jesse called COVID-19 a “blessing in disguise” for Sequoia and many regional hotels. He said the closed borders gave the lodge “a level of market cut through” that may have otherwise taken a number of years to achieve. The lodge is currently sitting at close to 90% capacity, and has been very popular with locals. According to Jesse, it is the first product of its kind to open in over ten years (Saffire Freycinet Tasmania was the most recent).
“If you were coming to SA and you wanted to stay in the best hotel, you’d choose to come and stay at Mount Lofty House,” said Jesse. “However, if you were wanting to come and experience something you couldn’t have anywhere else in the world, you would come to Sequoia. “I think we’re going to be exceptionally busy for a long time.”
Over 40 years of servicing the Adelaide Hills and surrounding Adelaide areas. There is no job too big or too small for the Andrew Evans Plumbing Team. It could be a simple leaking tap – burst water pipes – blocked drains - the bathroom renovation you have been dreaming about or even a new home. Contact our office if you would like to book a job or receive a free quote.
SPEAK TO A QUALIFIED ELECTRICIAN TODAY FOR A QUOTE.
• Bathroom Renovations • General Maintenance
Proud to have been involved in the Sequoia Lodge project.
• Hot Water • Gas Installation
Covering commercial fit-outs, distribution board installation, data and general maintenance. Proud to have been involved with the team at Sequoia Lodge.
• Wastewater services
PLUMBING EMERGENCIES Call Andy and the Team for fast, reliable plumbing services 8391 1850 all hours 0418 822 952
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0406 839 714 • www.biceelectrical.com.au
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Planning Studio is proud to have provided specialist planning and development advice to Mount Lofty House since 2014 We congratulate David, Malcolm and the team on the launch of Sequoia Lodge a truly unique and world class destination! www.planningstudio.com.au
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A C C O U N TA N C Y S E R V I C E S
ENERGY
Bentleys SA 8372 7900 08 8273 9300
Class A Energy Solutions 8391 4853 Power Maintenance 1300 700 500 Trans Tasman Energy Group 1300118 834
Winnall & Co. 8379 3159
FA C I A L R E C O G N I T I O N T E C H N O L O G Y
AT M S
Banktech/Maxetag 1800 08 09 10
COMS System Ltd 04 21 341 261 Vix Vision 0400 310 326
Cardtronics 03 9574 4878
FINANCIAL PLANNING
Perks Accountants & Wealth Advisers
Next Payments 1300 659 918
Bunnings Group 0435 630 660 Stoddart Manufacturing & Food Service Equipment 0427 106 103 LEGAL SERVICES
DBH Lawyers 8216 3389 Ryan & Durey Solicitors 6166 9000 Wallmans Lawyers 8235 3000 L O YA LT Y & R E W A R D S Y S T E M S
Perks Accountants & Wealth Advisers 08 8273 9300 Winnall & Co. 8379 3159
Liquor Legends 0429 825 072 Wine Rewards 1300 374 287
AUDIO VISUAL
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Social Media AOK 0413 469 938
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St John 1300 360 455
MEDIA
FOOD SERVICES
Boylen 8233 9433 FIVEaa 8419 1395 Foxtel 1300 138 898 InDaily 8224 1600
ARCHITECTS & INTERIOR DESIGNERS
Studio Nine Architects 8132 3999
Novatech Creative Event Technology 8352 0300 BACKGROUND MUSIC
Moov Music 1300 139 913 Zoo Business Media 07 5587 7222 BANKING & FINANCE
Bank SA 8424 5536 Perks Accountants & Wealth Advisers
Bidfood 0427 099 558 Galipo Foods 8168 2000 International Oyster & Seafoods 8231 6441 PFD Foodservice 8114 2300 Thomas Foods 8162 8400
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OneMusic 8331 5800
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Concept Collections 1300 269 800
Adelaide's 1800 ON HOLD 8125 9370
08 8273 9300
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Independant Gaming Analysis 8376 6966 Winnall & Co 8379 3159
Liquor Legends 0429 825072 Perks Accountants & Wealth Advisers 08 8273 9300 Tanda 1300 859 117 Winnall & Co. 8379 3159
Andale Hotel Services 8234 0388 BEVERAGE GASES
BOC Limited 0424 647 568 Supagas 8252 7472 BEVERAGES
Accolade Wines 8392 2238 CUB Premium Beverages 8276 4888 Australian Liquor Marketers 8405 7744 Carlton & United Breweries 8416 7819 Coca Cola Europacific 8416 9547 Coopers Brewery 8440 1800 Diageo Australia 8245 9300 Empire Liquor 8371 0088 Lion 8354 8888 Liquor Marketing Group 8416 7575 Oatley Fine Wine Merchants 1800 628 539 Options Craft Liquor Merchants 8346 9111 Pernod Ricard Australia 8208 2400 Samuel Smith & Son 8112 4200
G A M I N G L O YA LT Y
Banktech/Maxetag 1800 08 09 10 Bluize 1300 557 587 Qantum 0416 317 205 GAMING MACHINE SERVICES
insworth Game Technology 0409 171 616 A Aristocrat Technologies Australia 8273 9900 GBay / Aruze 0409 673 778 GFR PRO 0408 186 540 IGT 8231 8430 Independant Gaming Analysis 8376 6966 Konami Australia Pty Ltd 0409 047 899 Scientific Games 0400 002 229 MAX 8275 9700 GAMBLING SERVICES
The Lott 132 315 UBET 8354 7300 GIFT CARDS
Treasury Wine Estates 8301 5400
The Pub & Bar Card 1300 375 346
BOOKKEEPING
H OT E L B R O K E R S
Liquor Legends 0429 825 072 Perks Accountants & Wealth Advisers
Langfords Hotel Brokers 0410 605 224 McGees Property Hotel Brokers 8414 7800
POS SYSTEMS
Bluize 1300 557 587 Liquor Legends 0429 825 072 H&L Australia 1800 778 340 P R O M OT I O N A L P R O D U CT S
The Banner Crew 8240 0242 P R O P E R T Y S A L E S & V A L U AT I O N S
Knight Frank Valuations & Advisory SA 8233 5222 R E TA I L L I Q U O R M A R K E T I N G
Liquor Legends 0429 825 072 Liquor Marketing Group 8416 7575 Urban Cellars 0429 825 072 SECURITY SERVICES & PRODUCTS
DNA Security Solutions 1300 667 688 S P O R T S & E N T E R TA I N M E N T M E D I A
Foxtel 1300 138 898 S TA F F T R A I N I N G & R E C R U I T M E N T
08 8273 9300
H OT E L M A N AG E M E NT
Winnall & Co. 8379 3159 BUILDING EQUIPMENT/SUPPLIES/
Liquor Legends 0429 825 072 H&L Australia Pty Ltd 8291 9555
HARDWARE
I N F O R M AT I O N S Y S T E M S / S I T E P R E P
Bunnings Group 0435 630 660
Max Systems 8275 9700
Career Employment Group 8338 1492 Maxima 8340 7766 Migration Solutions 8210 9800 Perks Accountants & Wealth Advisers 08 8273 9300 St John 1300 360 455
CASH & COIN EQUIPMENT
INSURANCE
S U P E R A N N U AT I O N
Banktech/Maxetag 1800 08 09 10
Aon Risk Solutions 8301 1111
HostPlus 8205 4965
BK Electronics 0431 509 409
I . T. P R O D U C T S & S E R V I C E S
WEBSITES
Cardtronics 03 9574 4878
Boylen 8233 9433 Comp Now 1300 2667 669
Boylen 8233 9433
Next Payments 1300 659 918
W O R K E R S C O M P E N S AT I O N
CLEANING SERVICES
KITCHEN & BAR EQUIPMENT
SERVICES
Smart Cleaning Services 1300664647
Andale Hotel Services 8234 0388
EML 1800 469 931
50 | Hotel SA | W W W . A H A S A . A S N . A U
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Corporate Partners 2021/22 D I A M O N D
P L A T I N U M
G O L D
131 733 S I L V E R
pfdfoods.com.au For full product range and details of your nearest branch
Ainsworth Game Technology
Energy Action
Australian Liquor Marketers
Foxtel
BankSA
GFR PRO
Oatley Fine Wine Merchants
Social Media AOK
Big Screen Video
IGT
OneMusic
St John
Bluize
Independant Gaming Analysis
Options Wine Merchants
Stoddart Food Equipment
Boylen
Konami Australia Pty Ltd
Qantum
Tanda
Bunnings Group
Liquor Marketing Group
Samuel Smith & Son
Winnall & Co
Adelaide's 1800 ON HOLD
COMS System Ltd
Power Maintenance Group
Andale Hotel Services
Concept Collections
Knight Frank Valuations & Advisory SA Langfords Hotel Brokers
Studio Nine Architects
Liquor Legends
Supagas
Maxima Training Group
The Banner Crew
McGees Property Hotel Brokers
The Pub & Bar Card
Migration Solutions
Trans Tasman Energy Group
Next Payments
Vix Vision
Novatech Creative Event Technology PFD063 Hotel SA Advert (1/4 Page).indd 1
Scientific Games Smart Cleaning Solutions 18/05/09 11:47 AM
B R O N Z E
Banktech Bentleys Accountants BK Electronics
DBH Laywers DNA Security Solutions EML
BOC Limited
Empire Liquor
Cardtronics Career Employment Group
GBay/Aruze Gaming
Class A Energy Solutions
InDaily
Comp Now
International Oyster & Seafoods
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Perks Accountants & Wealth Advisers
Ryan & Durey Solicitors
Wallmans Lawyers Wine Rewards
W W W . A H A S A . A S N . A U
| Hotel SA | 51
L I C E N S E E
OCTOBER 2021
T R A N S F E R S
H OT E L
L O C AT I O N
D AT E G R A N T E D
NEW LICENSEE
Port Kenny Hotel
Port Kenny
14.10.21
Pacey Bay Pty Ltd
Terrace Hotel
Adelaide
14.10.21
Hotels on South Terrace Pty Ltd
Marree Hotel
South Marree
25.10.21
Central Eagle Holdings Pty Ltd
Commercial Hotel
Burra
26.10.21
Carpe Diem Hotel Group Pty Ltd
Brougham Adelaide
North Adelaide
01.11.21
Black Rhino (North Adelaide) Pty Ltd
NEW MEMBERS
Criterion Hotel in Quorn Mount Mary Hotel
+
Criterion Hotel
Mount Mary Hotel
O F F I C E
+
P U B L I S H E R
H O L D E R S
P (08) 8233 9433 W www.boylen.com.au
C O N TA C T
TIM BOYLEN Managing Director tboylen@boylen.com.au
Level 4, 60 Hindmarsh Square, Adelaide SA 5000 POSTAL PO Box 3092, Rundle Mall SA 5000 PHONE (08) 8232 4525 TOLL FREE 1800 814 525 FAX (08) 8232 4979 EMAIL information@ahasa.asn.au WEB www.ahasa.asn.au
JAMIE RICHARDSON Advertising sales@boylen.com.au
MADELAINE RASCHELLA ELLIOTT Studio Manager/Graphic Designer
Reach the decision makers in SA hotels by advertising in Hotel SA.
A D M I N I S T R AT I O N IAN HORNE General Manager OWEN WEBB Workplace Relations GARY COPPOLA Legal and Advocacy SCOTT VAUGHAN Membership & Business Services KATHERINE TAYLOR Communications and TAA (SA) LUCY RANDALL Events & Partnerships BRONTE McCARTHY Finance & Administration DIDIER VOLLERIN Liquor & Gaming LIZ TURLEY Training Coordinator ANNA MOELLER Executive Director Gaming Care
EXECUTIVE COUNCIL DAVID BASHEER President MATTHEW BINNS Vice President ANDREW BULLOCK Deputy Vice President SAM McINNES Secretary Treasurer LUKE DONALDSON Executive Council MATTHEW BRIEN Executive Council MATT ROGERS Executive Council
COUNCIL Andrew Kemp Andrew Gunn Andrew Plush Anna Hurley
Brad Barreau Darren Steel Elise Fassina Guy Matthews
James Franzon Jason Fahey Jason Kelly John Giannito
Karen Milessi Luke Donaldson Peter Johnson Simone Douglas
Tom Hannah Tony Franzon Trent Fahey Trevor Evans
Views expressed in Hotel SA are not necessarily those of the AHA|SA or the publisher and neither can accept, and therefore disclaims any liability, to any party for loss or damage caused by errors or omissions resulting from negligence, accident or any other cause. We do not endorse any advertising materials, services offered within advertisements or products, special offers or goods promoted therein.
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08 8233 9433
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Our Purpose - To provide the hotel industry the capacity to respond to community concerns related to the harm associated with gambling by contributing to early intervention and support for problem gamblers and their families. Our Goal - A compliant and proactive hotel industry that works with regulators, gambling help services, and players to limit the harm caused by gambling. Gaming Care is the hotels responsible gambling early intervention agency, and is an initiative of the AHA|SA. Gaming Care’s role to assist venues to minimise the harm caused by problematic gambling behaviour in all South Australian hotels with gaming machines by working directly with venue staff, Gambling Help Services, other relevant organisations and stakeholders.
For any assistance or support please contact your local Gaming Care Officer, or our office for information on how Gaming Care can assist your venue.
SOME OF OUR DUTIES INCLUDE:
Assisting hotel staff in the early identification and support of patrons and staff who may be experiencing difficulty with their gaming behaviour. Developing and promoting initiatives, programs and policies designed to facilitate the early identification of problematic gambling behaviour. Assisting hotel staff in providing responsible gambling service,
on or with the capacity to influence the service, by training
in responsible service of gambling. This helps reduce harm through the creation of a responsible gambling culture within the venue. Gaming Care has developed a Responsible Gambling Document for venues which details the ways in which staff training and measures for intervention with problem gamblers are implemented, and the roles of staff in the implementation of the code.
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T: 0 8 8 1 0 0 2 4 9 9 F : 0 8 8 2 3 2 4 9 7 9 E: INFO@GAMINGCARE.ORG.AU 4TH FLOOR AHA|SA HOUSE 60 HINDMARSH SQUARE, ADELAIDE SA 5000
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