This Is Queensborough August 2022

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THIS IS QUEENSBOROUGH | NEWS

GLIMPSE SOCIAL

SpotOn

DOWNLOAD APP TO SUPPORT QUEENS LOCAL BUSINESSES

NAMED TOP PERFORMER IN BAR AND RESTAURANT POS, CUSTOMER LOYALTY, AND ONLINE ORDERING SOFTWARE

I used to work for LinkedIn, and I believed in that platform; it does a lot of good. However, it is primarily focused on big business. I therefore created Glimpse Social, a free app for businesses and users, to safely connect our communities and help get feet in the door of minority-owned, underserved, and independent businesses, of which Queens celebrates many. Queens, one of the most ethnically diverse counties in the US, is one of my favorite areas in New York City; I love the close-knit neighborhoods boasting multiculturalism and inclusivity. It’s heart-breaking to see the over 1000 restaurants that were not able to keep their doors open due to the COVID pandemic. Glimpse Social can help Queens recuperate by bridging the gap between independent businesses, residents, and people passing through hoping to discover a cool new hotspot. Whether you’re looking for somewhere new to try out for dinner or the best deal on a haircut, you do not have to follow the crowds and visit the same big-name corporation, you can flip on Glimpse Social to explore the neighborhood, find something new, and support those businesses currently struggling to gain visibility. You can even follow your favorites so you never miss out on what’s going on. Each business gets a pin on the interactive Glimpse Social map, color-coded depending on category. Users download the app, browse, and click on the surrounding pins, from restaurants, cafes, beauty salons, gyms or even grocery stores to view exclusive content posted by the businesses. This content could be a simple advert, a photo of what’s going on that day or even a short video introducing the team, promoting an event, or offering special deals.

SpotOn is one of the fastest-growing software and payment companies with comprehensive, cloud-based technology for businesses of all types and sizes, has been recognized as a top performer in Customer Loyalty, Online Ordering, Bar POS, and Restaurant POS Software products by Capterra, a Gartner company and free online service that helps organizations find the right software solutions for their operations.

LEADING RESTAURANT FROM BRAZIL PLANS TO OPEN FIRST QUEENS LOCATION IN ELMHURST

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AUGUST 2022

Known for its rapid innovation and personalized support, SpotOn offers an end-to-end software and payment platform to streamline operations, improve the customer experience, and increase profit. From seamless and efficient point-ofsale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that “works the way you work”, and backs it up with a 24/7 team of experts who make sure it always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software & payments industry. “We built a software, payment, service and support model from the ground up to help restaurants be more successful,” said Kevin Bryla, Head of Customer Experience at SpotOn. “Being ranked by restaurateurs as the best platform is incredibly motivating for us to stay focused on delivering for our customer.” To prepare their restaurant and bar clients for success, SpotOn provides an unparalleled level of service to ensure they feel supported throughout the customer journey and make the best use of their software integrations. Throughout the onboarding and activation phases, SpotOn empowers clients with indepth training and procedures including in-person and live, online training, webinars, and an extensive portfolio of documentation and videos. Throughout the partnership, support is available 24/7 with real-time phone support, automated help desk and email assistance, and an archive of product-specific FAQs, forums, and articles. This award comes on the heels of SpotOn’s latest client-focused initiatives, including “Points of Profit,” a roadmap for operators to protect profit margin from the effects of inflation and labor challenges, and recent partnership with MarginEdge to integrate inventory management to help clients improve their bottom line.

Contact: Melinda Reyes SpotOn Account Executive 718-506-4224 • mreyes@spoton.com www.spoton.com


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