Issue 11 - Nov - 2012
Happy Christmas and best wishes for the New Year
Inspirational Travel 1
THE CON TRÂU TIMES
Credits Publisher Hr Department
Table of Contents
Designer Bui Minh Tan
1. Joining and Leaving Buffalo Family 2. Best Staff of the Month 3. Recruitment News 4. Serious Fun After Work with iViVu 5. Monk Blessing Ceremony in Chiang Mai Office 6. The Ho Chi Minh City Terry Fox Run 2012 7. Feedback on what our staff have been doing 8. Business Tips 9. Birthdays and Anniversaries of December 10. New born Buffalo
Staff Writers Porjai Chaiwongyart Doan Phuong Thao Dao Vi Bao Ngoc Nguyen Thi Thanh Truc Editor Tran Gia Bach Customers’s contribution Drena Broun Alicia Picou Alfred Fields Tina Bhakta
Tip of the month Reach high, for stars lie hidden in your soul. Dream deep, for every dream precedes the goal.”
2 Inspirational Travel
Pamela Vaull Starr
THE CON TRÂU TIMES
Joining Buffalo tours
Ms Le Ngoc Mai – Legal Assistant “Hi everyone, May I introduce about myself. My name is Le Ngoc Mai. I was born in Bac Giang and now I live in Ha Noi. I recently joined legal division in Thien Minh Group. I’m very excited to become a member of Thien Minh Group. I wish Thien Minh Group will become the leading travel company in the region and look forward to opportunities of working with you soon.
Ms Do Thi Huong Ly – TM Transport Intern Ly currently studies at Hanoi Tourism College and she will be with us for several months as an intern at Thien Minh Transport from 12th November, 2012. Please say hello to Ly when you are around.
Ms Nguyen Thu Trang - Finance Intern My name is Trang. I have just graduated from university. My hobbies are cooking and watching movies with my friends and I love travelling because I can see many beautiful places, learn about various cultures, enjoy yummy food. I’m really happy working at Buffalo Tours, everyone are so friendly and helpful.
Leaving us
Ms Bev Taylor worked as Marketing Director until 30th November 2012
Ms Thai Thi Kim Nhut worked as a Cholon Tour guide until 1st November 2012
We all will keep good memories which you gave us and wish you to success in your life after leaving BT.
Inspirational Travel 3
THE CON TRÂU TIMES
h t n o m e h t fa f of
St
Ms Phatchadaphon Netibud (Tun) Accountant of BT Thailand She has been with Buffalo Tours Thailand for 1 year and 8 months in good relationships with other departments. She is always more than happy to help colleagues out and performs exceptionally well with great can-do attitude. Her strengths are underlined by being reliable, hard-working, efficient, timely, and responsible.
Mr. Bui Anh Viet Outstanding Customer Service Award Bui Anh Viet sets great example of outstanding customer service. He is always hard working and dependable. He makes sure everything in the office is well maintained and makes our office a safe place to work. Recently, Viet took the initiative and decorated the office with lovely hanging garden at 94 Ma May. You must come and see it! Congratulations on his winning Outstanding Customer Service Award!
: s w e N t n e m t Recrui
vSpanish Team Leader – Hanoi Office (01)
v Operation Executive – Hanoi Office (01)
To establish and manage Spanish team at Buffalo Tours. To provide outstanding customer service including information on Buffalo Tours products and destinations. To promote Buffalo Tours brand and ensure sales growth to Spanish speaking market. To ensure all bookings confirmed with suppliers accurately and efficiently. To ensure the team to achieve financial targets and KPI.
To operate the tour to booking process. To ensure guides and drivers and suppliers comply with SLA. To implement approved policies, standards and procedures.
• Graduate • Fluent in Spanish • Good listening, reading and writing in English • Knowledge of Spanish travel market • Experience managing staff and developing relationship • Experience in sales and business development
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• Fluent in Vietnamese and English • Good knowledge of Microsoft Word and Excel • Personal and professional travel experience of Buffalo Tours products in Vietnam • Undergraduate degree v For detail job description, please visit our website at: http://www.buffalotours.com/action/45/Careers.html Please send us email to: nhanh@buffalotours.com if you would like to apply or if you know any qualified candidates. Thank you
n u F s Seriou ork with iViVu
THE CON TRÂU TIMES
W r e t f A FUN AFTER WORK – 21st NOV 2012
I was so excited and could not wait to see the Twilight as the day came. None of us had any problem wrapping up work at 5pm for the cinema. This is the first time I have ever gone to the cinema with my colleagues - we had popcorn, laughed out loud at the ‘cheesy’ scenes and really enjoyed the fight scenes. After the movie, we went out for snacks and continued talking non-stop
about the movie. Twilight was a very good movie choice ;-) Who would have thought that Edward, Bella and the shirtless guy are still so popular after all? Dear iVIVU, thank you for the fun. I feel so happy working with my team everyday, bringing in new sales and happy customers. We will be back to the cinema soon. Watch out! Doan Phuong Thao
Inspirational Travel 5
THE CON TRĂ‚U TIMES
Monk Blessing Ceremony in Chiang Mai Office fi 6 Inspirational Travel
THE CON TRÂU TIMES
“Buffalo Tours Chiang Mai office is located in the heart of Chiang Mai or the so called “Old City” blending the charm of ancient town with modern buildings. We first started our operation since 1st July 2012 but we saved the most auspicious time for monk blessing ceremony on Friday 16th November 12. 5 monks have been invited from revered temple nearby (Wat Chedi Luang – Wat is temple) for monk ceremony, blessing, anointing and sprinkling the holy water to bring good luck and prosperity to the team and company. Before the ceremony started, we offered food and prayed respect to our spirits who take care of the building. We believe that by taking care of our spirits, they will look after us and bring us in good health, productivity and prosperity. The monk ceremony took place for an hour. After the ceremony, we hosted lunch with our partners and suppliers to celebrate long term relationship and growth. Porjai Chaiwongyart
Inspirational Travel 7
THE CON TRÂU TIMES
THE HCMC tErry FoX ruN
2012 Honestly, I am not a fan of marathon when I registered to join Terry Fox Marathon last Sunday. But now the experience totally changed me. Last Sunday was not only the day for great cause, it was also the day the whole teams were having fun while running together side by side. Another fun bit is that we took lots of photos together and poked fun at each other. The weather could not be any better with clear blue sky and sunshine. I can’t wait to do the fun run next year. And next time, I will be the first one on the list! Dao Vi Bao Ngoc – Product Manager
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THE CON TRĂ‚U TIMES
Did you do anything fun or meaningful activity last weekend? Of course, we had both with Terry Fox Run in Ho Chi Minh City last Sunday. With purpose of raising money for cancer research, Thien Minh team joined by young-dynamic team including boys, girls, and pet J! It was such a great experience and I even plan to bring my pet pig to compete for next run ^_^. Nguyen Thi Thanh Truc
Inspirational Travel 9
THE CON TRÂU TIMES
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10 Inspirational Travel
&Anniversaries THE CON TRĂ‚U TIMES
Birthdays Birthdays: Supawadee Saiyasilp Dang Thuy Linh Vu Lan Phuong Nguyen Thi Giang Le Hong Hanh Trinh Thi Nhung Tran Danh Hoan Nguyen Thi Thuy Van Thitichaya Phimphakun Tran Nam Trung Sirirat Pakdeerak Pareena Saengfai Nathapac Nakmee Doan Phi Hung Huynh Kim Dung Huynh Thi Thu Men Ngo Thi Thu Trang Netchanok Sinnong Trang Kim Tuong Sayan Mongpho
2-Dec 3-Dec 4-Dec 4-Dec 4-Dec 7-Feb 9-Dec 9-Dec 9-Dec 10-Dec 12-Dec 14-Dec 15-Dec 17-Dec 18-Dec 20-Dec 20-Dec 21-Dec 22-Dec 24-Dec
Branch Manager Phuket Finance Officer Operation Executive Purchasing Executive BTA Travel Consultant BTA Travel Consultant Support Officer FIT Executive Sales Executive German Sales Teamleader Purchasing Executive Operation Executive Operation Team Leader TE Driver Sales Executive BTA Travel Consultant GIT Executive Sales Executive Branch Manager Driver
Anniversaries: Phan Thi Kim Ngoc Hoang Thi Trang Mai Huyen Thuong Tran Thu Thuy Tran Hai Hoc Tran Danh Hoan Tran Xuan Dan Le Quang Thuy Nguyen Thi Phuong Thao Ho Thi Yen Nhi Nguyen Thi Thanh Truc Truong Thi Huong Lan Thongkeo SOMPHAVANH Thewi Raengkla Tassin Tinnarom Nguyen Vo Ngoc Chau Bui The Hiep Ngo Anh Phuong Chi Nguyen The My
Payable Accountant Accountant Finance Officer Finance Officer Project Manager Office Supporter Tour guide Tour guide Coporate Travel Team Leader BTA Team Leader Assistant Branch Manager Accountant Tour guide Accountant Operations Executive Travel Consultant Operation Executive Operation Executive Group Training Manager
10 years in service 02 years in service 02 years in service 02 years in service 02 years in service 04 years in servce 02 years in service 02 years in service 04 years in servce 03 years in service 04 years in servce 02 years in service 04 years in servce 03 years in service 01 year in service 03 years in service 01 year in service 01 year in service 01 year in service
Inspirational Travel 11
THE CON TRÂU TIMES
New born Buffalo
Congratulation to Ms. Nguyen Thi Mai Lan – German Sales – on the birth of your beautiful baby on 5th November 2012. Her name is Vu Mai Linh.
12 Inspirational Travel