Building Products Digest - November 2004

Hooucrs Drcpsr

e Professional Floor Choice

eyerhacuser Structurwood Edge Gold' panels available throushout North America and have the new industry standard for improved rformance at a good price. And we have a 2i Year mited'Warranty to back it up.

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At The Elements

Designed in re93 with the harsh-weather environments of the Pacific Northwest in mind, Structurwood Edge Gold@ panels combine a proprietary wood-resin combination to provide superior resistance to edge swell. They stand up to weatherkeeping the work flowing and the jobsite going.

Thg PeffeCt Fit

Each Structurwood Edge Gold@ panel is engineered to be the same as the next. Our tongue and groove is designed to make installation a snap. That means faster installation. fewer callbacks. and increased customer satisfaction.

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Naturelltoof

Fortress Wood Products uses Osmoseo NatureWood@, Advance Guards and CCA wood preservatives, and our treated wood products carry a limited lifetime warranty* against termites and fungal decay. Our products are third party inspected by SPIB, and our own Fortress quality control laboratory provides testing to ensure quality of treatment and proper retention of preservative.

Fortress has recently upgraded our treating plant to a fully automated treating system. Upgrades such as this one, enable Fortress to remain your low cost producer.

With production facilities in Greensboro, Henderson and Elizabeth City, NC, Fortress is ideally positioned to service lumberyards throughout the Mid-Atlantic states.

NOVEMBER 2OO4

BPD

Bt;rnontc .kooucrs Drcosr

voLuME 23. NO.9

IDoors swing open lo Advonced lerhnology Cenfer

Thermo-Iru unveils reseorch ond testing lob to engineer stronger fiberglos entry doors.

l0 Deching debofel o tnotfel of inches

Fine wood decking hopes to teturn deolers ond deck builden to the beouty of 4".

l2 Treqted trsnsition

Despite o sometimes rocky switch. deolen settle in with new generoiion wood

Glen 0ok odds millwork

Competitive intelligence: Deoler reinvents irsell for su((ess

Reflecting on hof hends in insulotion

Rodiont borrien ond reflective products energize growth in fte moturing insulotion cotegory.

($btst puilietion The lvl€tchafit Magahre se|es iln West)

PUBLISHER Alan Oakes (aloakes@aol.com)

PUBLISHER EMERITUS David Cutter EDITOR David Koenig (dkoenig@building-products,com)

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What c.razy ideas is management thinking about now?

Have you ever sat in a management or staff meeting and listened to the latest and greatest initiative, then rolled your eyes and wondered, what the heck were they thinking?

Did you recently hear about the large airline that was considering charging callers for talking to a live human being-and if the one you spoke with was in India, it would cost less than if you talked to an agent here in the U.S.? Can you imagine the voicemail tree? If you really must speak to someone and bother us, press I for India, fee $2. Press 2 for the U.5., fee $20. I would have loved to have been a fly on the wall when that one was presented. I can just see it now-the PowerPoint presentation, flip charts up the wazoo, the cost versus benefits study, and no doubt everyone applauding! No wonder that airline is going down the tubes, and no wonder the upstarts are gaining market share.

In any company today of any size, they will talk about their mission statement, their slogans and buzz words, and goals that some highly paid con-

sulting firm has done study after study on. Yet when this bill of goods has been sold, you wander into their stores or you deal with their telemarketing group or customer service, and you wait on hold for hours. Or you cannot find a salesperson and when you do, the service does not seem to go with the image portrayed of Service Leaders and Caring for Customers.

Why? The truth of the matter is that 80Vo of all spending on training is wasted. Today there is a mental gap of what goes on in the boardroom and what happens on the floor, and I suspect the gap is getting wider each year. There is no doubt that if you can get everyone on the same page, great things can happen in an organization. But the reality is that perhaps two out of three do not understand what is expected of them, have no clue, or do not identify with the goals of their company.

The main reason for this is a disconnect between the company's goals and how the business actually operates day to day. You can have all the buzz-

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words, slogans, button days and crafted presentations you want, but unless the average worker understands how those goals and targets impact his or her job, the initiatives go down the proverbial chute. Even great ideas are given short shrift if the company fails to practice what it preaches, communicate the mission, set goals all the way down the hierarchy, offer rewards both financial and non-financial for achieving pigeon steps, recruit and train the right people to implement the mission, and get rid of the wrong people. The goal must be to find the talent to both implement and build on the plan, and match the behavior with the expectation.

There are companies that have been extraordinary successful in creating an environment of genuine customer appreciation. It always amazes me, for example, how some hotel personnel remember your name and how genuinely pleased they seem to be to see you or welcome you back. I had one harrowing experience at a hotel a few months ago, which was dealt with by inviting me back as a guest and giving me instant gratification of an expensive brunch on the house for eight of us. But that treatment seems a rare exception today.

Unless your company daily practices and, more importantly, reinforces the goals and mission, you cannot be successful. A tree of goals should be built from the top down, layer by layer, based on the goals immediately above your layer. Every employee should have not only a set of company, division, department and supervisor goals, they should have a set ofpersonal goals that tie in with the overall objectives.

The problem in corporate life is that in today's stop/start environment, initiatives come and go and become meaningless. But if you can get employees to identify with the mission, they are vastly more likely to outperform expectations not only internally, but with your customers. Now patch me through to Delhi!

Doors swing open to Advq nced Tec h ilol.igy Celter

rl-tHERMA-TRU Doors has opened I a 38.000-sq. ft. advanced technology center in Edgerton, Oh., to test and create leading edge products for residential and commercial entries.

The center, located less than l0 miles from Therma-Tru's flagship manufacturing facility in Butler, In., is a research and development lab that employs engineers, technicians, designers, project managers and operations personnel working toward making entry doors safer and more innovative.

The facility, which opened last November, has three innovation components: knowledge capture, including customer insight, trend analysis, trade group engagement, technology moni-

toring, and competitive benchmarking; rapid development, including virtual design review. on-site prototyping. and comprehensive testing capability, and pilot operations ("beta-site"), including manufacturing, IT systems and safety processes.

Engineers run various tests on the doors to gauge safety and durability. The facility's analytical lab runs fire, UV, heat and humidity tests, while the physical properties lab runs slam tests and missile impact tests.

Technicians conduct infrared detection analysis for internal components, air leakages and core voids, in which differences less than 0.2'F can be detected.

Prototypes and new designs are made at the pilot production facility. Engineers and product managers develop new manufacturing techniques and refine production processes prior to transferring technology to Therma-Tru's eight U.S. and international facilities.

Durability and safety aren't the only issues with which Therma-Tru is concemed. "Therma-Tru sells a complete warranted full system," said Carl Hedlund, c.e.o. This system includes sills, hinges and glass.

The aesthetics of the doors is just as important as the technology, says Larry Jones, product manager for residential door systems.

This can be seen in the 2004 rustic

and Mahogany collection.

Therma-Tru, which 20 years ago pioneered the fiberglass entry door market, has the technology to mimic any wood species to fit anyone's taste, and houses one of the world's largest SMC lines, which produces different types of SMC for each product line.

In Butler, the almost 600,000-sq. ft. manufacturing plant runs 18 presses and over 120 moulds are used in the process at $200,000 to $250,000 Per moulding.

SIMULATED RAIN and wind tests are conducted in the physical properties lab.

THE ADVANCED Technology Center in Edgerton, Oh., tests and creates products lor residential and commercial applications.

THE ANALYTICAL and humiditv tests.

Decking it out 4" aims for a comehack against 6"

f\HANCES are the vast majority of decking you sell is 6 \-rinches wide. Most deck builders seem content with the relative ease of installation and comparative cost of 6" boards.

Yet there are several reasons to consider lx4 or 514x4 over lx6 or 514x6, particularly when using fine woods.

"Wood deck boards shrink and expand as they lose and take on moisture, and 6" boards are 5OVo wider than 4" boards-5-l12" vs. 3-ll2'," pointed out Steve Getsiv, Oregon-Canadian Forest Products, North Plains, Or. "In close-to-ground applications, the deck boards will absorb moisture off the ground, and they will dry out from the top. This creates cupping, and 4" boards will always perform better than 6" boards in this application."

He explained that with 4" deck boards fastened with two screws per joist, the screws are spaced approximately 1ll2" closer together than with 6" boards. The movement when 4" deck boards expand and shrink will put less sideto-side stress on the deck boards, and therefore 4" decking is less likely to break fasteners. "While it is true that more fasteners are required to install 4" boards than 6" boards," Getsiv said, "4" boards have the advantage of superior long-term performance. "

He also claimed 4"-wide deck boards are easier to install in terms of alignment. "They are more flexible and it is easier to achieve the ideal spacing between boards," Getsiv noted. "More importantly, because they move less, 4" boards are less likely to close up during wet weather, and they are less likely to show large gaps during dry weather."

One would think that dealers would gladly stock more 4", anxious to increase the amount of decking and fasteners sold per project while ensuring their customers get a longer lasting deck. Yet Getsiv's recommendation may not be something the average deck builder-fixated on short-term costs-wants to hear. In a survey of 18 deck contractors across the country, 15 use 6"-wide boards exclusively or almost exclusively.

Most choose 6" due to cost and availabilitv. "We have installed both [6" and 4"]," said contractor l.l. Shirely, Anthony & Co. Construction, Youngsville, N.C. "We usually use 6" as it's most cost effective and most supply houses stock this material."

Similarly, Ken Matthiesen, I Build Decks, St. George, Ks., builds decks exclusively with 6"-wide boards, due to appearance, the need for fewer boards, strength, and the fact that most composites come only in 6".

Don Weaver, Deck City, Richmond, Va., said, "We primarily use 6"-wide decking boards because of availability-composite decking doesn't come in 4" widths-as well as labor savings, since a deck can be installed quicker using the 6" boards."

For Edward Wittlinger, Deck Tech, Bedford, Oh., it comes down to simple math. "You get more for the money [with 6"]," he said. "How much is a 16' 2x4 and a 16' 2x6? One is going to give you 3.5" of coverage while the other 5.5. If you put this though a test and build a deck on paper (say l2xl6) and do a material list, you will see that the 2x4 decking would cost the builder a lot more."

"Personally," said David Langley, Space-By-Design, Carlsbad, Ca., "I like 6" because it is quicker to install. 4" is often bowed or twisted, making it tough to lay. Too many gaps make it difficult to keep clean, and it tends to look too busy. My customers tend to go along with me."

Doug Morgan, Dixie Decks, Brandon, Ms., has "no real preference," but uses 5/4x6 decking "most of the time because it is readily available."

"I never offer to use anything but 6"-wide decking," shared Charlie Neal, Prairie Rose Custom Decks, Coppell, Tx. "I have only built two or three decks with 2x4 deck boards. One, because I was just starting and didn't know any better, and the others because I was adding on to existing decks which already had 2x4 deck boards. I see no advantage for 2x4 deck boards. It takes more time and more screws, and with treated pine the 2x4s warp just as badly, maybe more than 2x6s. My potential customers never seem to request 2x4 deck boards on their own."

Rick Parish, Decks Appeal, Plano, Tx., uses 6" boards for appearance reasons. "We never get asked for 4" deck-

HARDWOOD decling, including lx4 Brazilian redwood from Oregon Canadian Forest Products, has the market reconsiderino 4-inch-w]de deck boards,

ing and all we really sell is 6"," he said. "The reason is that 4" decking looks really busy with all the lines, and the screws are just so close together. With 4" decking, screws are no more than2" apart"

Looks are also a big factor for Shawn Miller, Class Designs Inc., Centennial, Co. "My belief has always been fewer boards make for a cleaner look-fewer seams and gaps," he said. "We are currently working with one of the composite companies to have them produce an 8" decking board for the same reason. On the production side, the fewer boards to lay, the quicker you can complete the flooring. So, not only does a wider board look nicer, it is quicker to install and uses fewer screws. Our customers have always been very happy with the results and in our market 6" boards are now the norm."

Steve A. Mcl-emore, Outdoor Renovations, Inc., Dallas, Tx., agreed: "Most of our customers-95Vo-opt for 6" wide decking boards in lieu of 4" simply because it is considerably less expensive. On a l4-ft. wide deck it takes approximately 507o more 4" deck boards to cover the area than 6". The end result is that not only is the labor cost more, but the material cost is more even though a 4" board costs less than a 6" board."

"I prefer a wider deck board as long as it won't cup or warp," said Jason Russell, Dr. Decks, Tacoma, Wa. "Composites mostly only offer a 6" wide board anyways and that is 90Vo of the decks we build. 6" wide boards are quicker to install and protect the joist a little bit better. Sometimes a 4" board looks nicer for architectural purposes and can sometimes cost less per square foot for material. Most of my customers have asked for a wider board, but not many lor a nanower one."

Some deck builders do use 4" in limited applications. Although Outdoor Environments, Overland Park, Ks., has never had a request to place 2x4 decking, Dick DeVuyst

Some contractors are building more and more decks with 4", depending on the material.

said, "We have used 2x4 in small accent areas to change the look of the deck or to outline a small area of the deck. While 2x6 decking is the norm, 2x4 decking would be more labor intensive due to the number of deck boards handled, and the increased number of screws or nails needed. If the decking is placed at 45' angles, then cutting each one would take more time also."

"It's all a matter of the design of the deck and the customer's wishes," noted Bill Gilbert, Gilbert Exteriors, Milford, Ct. "I have found that if it's a small deck construction some prefer 4". I usually recommend 514x6 for better footing and overall apperance regardless of the size of the deck. I prefer to go with my customers' wishes, though. Makes the project go smoother. They get what they want, I get the job, and we're both happy in the long run. If I leave an unhappy customer I'll never get a recomendation from them. That's important for any business you're involved in."

"Most [customers] express no preference and accept the 6" decking board," said George Drummond, Casa Decks, Virginia Beach, Va. "However, when we work in some of

MOST COMPOSITE deck boards, includinq TimberTech's 2x6 plank, come only in 6-inch widths.

the 'period' neighborhoods, we try to match style and period. That leads us to a 4" board. We have had request for 1x4 T&G, but unless we are under a covered porch and have a slight drainage slope, we will have Grade | 2x4s milled with a beveled edge to provide the T&G look. With the 514x4, we automatically bring joist spacing to 12" and that is actually not narrow enough for support with diagonal decking. Cost is slightly higher-labor and fasteners, but 4" decking looks better on a smaller deck."

He continued, "Because our deck market is really price sensitive, the tendency is to go with decking that is normally stocked. But, when trying to complement a period house, customers preference is normally 4" if that option is presented by the builder."

Now, there wasn't always a preponderence of 6" widths. "Twenty years ago you'd be hard pressed to find a 6" deck board," recalled Randy Varga, Decking Northwest, Lake Oswego, Or. "Then about 12 years ago, 2x6 started taking hold. Then when the composites began arriving about six or so years ago, that's really all there was (6"). In the wood industry, the 2x6 lumber cups, because the top dries faster than the bottom. They always want to put the bark side up, but nowadays we can't get any of that [for decking]; it all goes for cedar siding. We get the top third of the tree. So they started putting kerfs in the back of the boards to release tension, so it cups less."

The recent surge in imported hardwood decking has rejuvenated the 4" widths. "There are so many exotic hardwoods, I can't even pronouce all the names," Varga said. "They are usually lx4 or 5/4x4 because the [species] tend to cup more. All hardwoods I install are lx4 or 514x4. If the customer insists on 6" boards. I tell them. 'I can walk or you can sign a waiver.' I can't stand behind something I've experienced problems with. If I go to a clear cedar deck, I go to a 4" board."

Some other contractors are also building more and more decks with 4", depending on the material. "It depends on the type of wood or material used for the decking," agreed Mike St. Antoine, Cedar Decks Construction, Kirkland, Wa. "If a customer wants a composite, their main choice is 6". If they want cedar, and 857o do, they go with the 514x4 decking (4"). 2x6 cedar is so costly, that the 5/4x4 wins out987o of the time."

So, dealers take note. In the future,4" could present an increasingly popular option for deck builders more concerned about long-term performance than short-term costs. "Most customers don't have a preference, but I would say 4" would be less likely to cup than the 6"," said Tommy Hollis, Lone Star Decks, Dallas, Tx. "Only composite decking is guaranteed not to cup, so wood products I use are 4" if available."

Treated wood transition a done deal Switch easier Ior some than others

By Huck DeVenzio Arch Wood Protection

ALTHOUGH some dealers still flquestion the need for the preservative transition and others are wrestling with customer concerns over proper hardware, nearly all lumber dealers have now settled into providing "next generation" preserved wood. The difficulty of their transitions seems to have depended on their customer bases and on when they switched.

Interviews with three far-flung managers-a dealer in North Carolina, a wholesaler from Texas, and a California dealer-point out some of the issues they had to handle. All agree that now it is essentially busi-

ness as usual.

The last day for production of CCA-treated wood for non-industrial uses was December 30. 2003. Some dealers carried CCA-treated wood for as long as they could, stretching their inventories through the spring of 2004. Others, especially those with customers who built playground equipment or who faced concerns about CCA, switched to copper azole or alkaline copper quaternary products well before the production deadline.

Mark Schwartz is president of Brooks Building Products, a centuryold contractor-oriented dealer with yards in Greensboro and Raleigh, N.C.

He said he did not over-inventory CCA-treated wood as the deadline approached, nor did he attempt to create demand for next-generation preserved wood. Instead, he tried to keep his customers informed about the changes that were coming by means of seminars and meetings, and let the transition happen naturally.

"As we depleted our SKUs of wood treated with CCA," Schwartz said, "we replaced them with wood treated with copper azole." There were early objections to the higher price of the new product, especially among production builders who were locked into prices with their customers. But, Schwartz said, he worked with those customers and the price issue was short-lived.

Customer education was an objective of Ron Hilliard, president of Fry Wholesale near Dallas, but he reported that most customers had little interest until CCA-treated wood was gone.

"We first offered next-generation material in early 2003, but we couldn't give it away," Hilliard remembered. "Our customers were happy with CCA and wanted to stay with it." So, at the end of 2003, he stocked as much CCA-treated wood as he could afford. When the CCA was gone, previously apathetic customers became very interested, expressing concerns about both the performance and price of the new preserved lumber. However, the warranty on the new product calmed fears of reduced longevity, and price objections faded away.

The introduction was different for Truitt & White in California's Bay Area. Judi Ettlinger said that her company made the switch in January of

CONVERSION to 'next generation" of treated wood seemed to go easier for aggressive dealers like Truitt & White that try to stay "ahead of the curve."

2001, long before deadlines came into effect. Truitt & White's treated wood is primarily Douglas fir, used to support decking of various types and for mudsills.

Truitt & White had been promoting green building products, and felt that the copper-based preservatives fit well with the preferences of its customers, who are keenly aware of chemical issues. The new product was launched with a front-page story in the company newsletter, a contractor breakfast, and a Deck Product Day. This was fol-

ucts and provide superior alternatives. We wanted to be ahead of the curve on treated wood."

When asked about hardware used in contact with next-generation treated wood, all three noted ongoing confusion among their customers and the need for informing them.

Ettlinger said that some contractors remain confused and worried about projects they built before the current recommendations became so widely known. Truitt & White's upcoming newsletter is featuring an article on proper hardware.

Schwartz agreed, saying that the questions keep coming, not only from contractors but also from code officials. He cites the manufacturers' literature and efforts by groups such as the Southern Pine Council for providing guidance on hardware.

lowed by radio advertising. Staff personnel attended product knowledge sessions.

"Our customers accepted the new treated lumber readily," said Ettlinger. "They trust us to research new prod-

And, though there is still discussion about corrosion of hardware, Hilliard thinks it may be overblown. "If contractors and do-it-yourselfers follow the recommendations, their hardware will be fine," he said. As a distributor, Hilliard sees Fry Wholesale as an information center for dealers. Part of that role involves passing along the hardware recommendations.

CCA-treated wood was common in building material outlets for 30 years; the copper-based products have been available from many dealers for less than one year. It is not surprising that some people are unclear about suitable flashing or different retention levels or acceptable applications, but treaters, dealers, and contractors seem to have navigated the preservative transition with little bruising. Now they are focusing on traditional concerns, like hiring reliable employees and beating the competition.

The warranty on the new product calmed fears of reduced longevity, and Price objections faded away.

WHOLESALER Ron Hilliard, Fry Wholesale, Justin. Tx., noted initial customer reluctance to new wood preservatives has passed.

Manutacturer builds new moulding mill

|l^\ LEN

oak

\J Lumber & Milling is putting the finishing touches on a new millwork facility at its corporate headquarters in Montello, wi.

Montello's Mill 3 will produce highquality mouldings from premium hardwoods, including oak and maple interior trim and solid basswood shutter components. At 29,000 sq. ft., the facility also has room to explore new product line possibilities.

Glen Oak invested over $1 million in the new moulding plant, where three high-speed moulders can average up to I million lineal ft. of product per month, per shift. Other features include a rough mill, Auto-CAD and knife grinding departments, profile sander, and fine shavings dust collection system.

"The set-up in Mill 3 gives us complete control over the cut stock-from

the rough board to the finished moulding," said moulding manager Randy Peterson. "The increased efficiencies will improve our turnaround time." Benefits will also be realized in Montello Mill 2, which previously housed Glen Oak's Midwest moulding operation in addition to a rough mill and other departments. Relocating the moulding unit to the new facility frees up 12,000 sq. ft. in Mill 2 for furure improvements in production, finishing and warehousing ofboards, dimension lumber. cabinet parts and glued panels. Glen Oak already has Mill 2 enhancements in motion, with new state-of-theart equipment on order.

In addition to its Wisconsin-made Acorn Oak mouldings, boards and jambs, Glen Oak produces paint-primed fingerjointed Prime Poplar products in Somerset, Ky.-where the manufacturer recently invested $2 million in a dedicated 50,000-sq. ft. paint-priming facility, a rhird prime line, the rebuilding of two

existing lines, and a proprietary stainblocking, anti-fungal primer.

With all three prime lines running in concert, the Kentucky operation can now prime 50 miles of mouldings, boards, jambs and/or shutter parts per day.

"We've made this financial investment because of our commitment to the millwork and shutter industries," said c.e.o. Tom Talbot. "Glen Oak has been a leader in paintpriming wood products since 1996 when we introduced Prime Poplar mouldings. Continuous improvement and product development are hallmarks of our firm; it's our duty to change and raise the standards in the marketplace."

Mouldings, boards and jambs are thoroughly coated with primer, and then pre-heated, evenly dried with infrared technology, sanded and buffed-all on long, continuous lines. Each of the three lines is designed to expertly handle its products. "The prime line for jambs and boards is beefed up to do heavy duty applications and coat up to 12" widths," explained priming plant manager Lee Ingram, "while the shutter components require their own special treatment."

All primed products are thoroughly sanded and buffed before packing for distribution. A covered loading dock attached to the priming facility provides ample space for trucks and for loading large quantities of high-quality primed poplar products in a weather-protected environment.

EXPANSfON at 24-acre complex in Somerset, Ky., marks Glen Oak's commitment io the millwork and shutter industries.

LATEST addition to Glen oak's manulacturing campus in Montello, wi., has ample room to experiment with new product lines.

IDEMAND A HIGHER LEVEL OF LUMBER''. GET A HIGHER LEVEL OF PROFIT.

-trAt\FQi

IT'S TRUE

When you buy Canfor lumber you'll see results in more ways than one. Because from forest to mill to lumber yard, Canfor is doing everything possible to deliver straighter lumber and consistency from piece to piece. Which means your customers have less culling, more usable wood, and fewer returns. So they can build quality homes while you build your profits. lt all starts when you demand a higher level of lumber'".

www.canfor.con-:

Bring on the balloons

By Carla Waldemar

arr APE Cod Lumber Co. started out \-,ln the '50s as a salvage yardpulling nails from boards. In those days, the Abington, Ma., outfit commanded the only road to Cape Cod. So, thanks to that real estate jackpot, the business prospered, and it didn't take long to become a full-service yard.

By the mid-'90s, driven by the robust building climate and attrition among the competition, the company had doubled revenue and multiplied staff like breeding rabbits. When Tom McManus came on board in 1996 as Grossman's, where he'd worked, went out of business, Cape Cod had 46 employees. It now boasts 164. Business had grown to $64 million in 2003 and a projected $75 million this year, and a second location in Mansfield had been launched.

So was an outside sales force, for the first time in the company's history,

boosted by six of Tom's colleagues who also made the switch from Grossman's-"people," he says, "who brought a lot of business in their pockets."

But phenomenal business growth can create its own set of challenges. So CCL found itself needing to salvage something far more precious than used lumber: its employees.

"Adding outside sales was our biggest challenge," says Tom, who started out in sales and now serves as v.p. of operations. "It meant doing business a little differently as they became the core. It meant a whole new compensation plan. It created a major cultural change, and it wasn't all balloons and confetti."

"With that huge increase in business, it's efficiency you strive for," he explains. "But, on the people side, 1997 and'98 were a period of turmoil. We grew so quickly that we had a line

out the human resources door filling out applications. Our standards dropped. We took on a lot of unfit people-new faces that weren't qualified. Yet, we were too busy getting trucks out to handle training and education."

Morale inevitably suffered. Second-generation owner Harvey Hurvitz got the message and called for a time out to take stock. "We did a big evaluation on the right way to structure the company," says Tom, "and a heavy weeding process of the people we shouldn't have hired. We then used the remaining employees as examples and hired people like them."

Soon after, opening the Mansfield store created another unforeseen cultural change. "The people there were used to seeing the owner and upper management on a daily basis, no longer possible. So we had to develop new people to take those roles. Lots of growing pains," Tom acknowledges. "But the biggest gain was our new people perspective.

"Four years ago, I went to a Vision Planning lecture. I thought, 'Here we go again, another run-of-the-mill motivational speaker.' But I sat through it, and what he said made common sense. So we signed up all the management team for the program, called 'Customer Service to Customer Excellence.' It lasts eight weeks and ends with a graduation at which each person gets up and shares thoughts about the impact the course has had on them. Since then. we've had all our employees go through the program.

"It's taken our standard of quality customer service to a culture of excellence," he explains. "It teaches the importance of common courtesy and an upbeat attitude, and how they color how CCL is viewed by prospective and current customers as well as current and potential employees."

The payoff: "It taught us to listen. In management, that's a lost skill," Tom offers. "Now, when you're talking to me, I listen to the undercurrent, the message of what's really going on."

Business as usual became a thing of the past. Now, Tom declares, "If it isn't broke-break itl And. no news is not good news. Dig in and find the problems. The whole idea is, open conversation."

Hold off on the balloons and confetti for a while, though. The program brought another new set of challenges with it. "After evervbodv went

CAPE COD'S latest project is among its most aggressive-creating the largest door, window and kitchen showroom in the area.

through the sessions, it revved up expectations, so we had to think, 'Okay. How can we keep this up?' We decided to have annual Customer Excellence reunions to reinforce relations internally and with our customers.

"It does cost money, but it's well spent. It keeps our business perpetuating and creates top-of-mind awareness. Now, employees like coming to work. Well, they don't cry when'they have to go home at night"-but, short of that, "it's like working in a bar room where everybody has fun, instead of technically well-trained curmudgeons who hate people.

"Employees learned that our competition is any establishment that's a service provider-the gas station. Dunkin' Donuts. If customers get excellent service [anywhere], it creates the expectation of excellent service. That was a big eye-opencr here, and now everybody talks about it-like reporting about a service encounter elsewhere, 'That was not Customer Excellence !"'

Tom has reinvented his own attitude, too. "After l5 years in the business, I've learned that contractors aren't always the funnest people," he says, "so I practice 'psychological reciprocity.' If you initiate a smile, you can transfer your attitude [to them]."

The cultural changes show up on the bottom line. "Another improvement: We no longer call our people 'drivers;' they're'ambassadors.' We teach them to perpetuate our business so that our customers choose us because we're easier to do business with," Tom says. "For instance, a contractor had a question about his own house, next door to his project. The driver got out and measured things, then reported back to a salesperson, who got the business. He could have just dropped the load and run."

The current flows two ways. Tom continues, "When the contractor found out that the driver had a son who lost everything in the Florida storm, he sent him a $500 check. They have that kind of relationship." Training money well-spent.

The cost of some important training innovations is tallied in time rather than dollars. CCL now gives its phone sales staff an opportunity to get into the field on a regular basis by riding along in a delivery truck. Two benefits: "They get to know both the internal and the external customers."

"Often, too, a builder customer will invite a new salesperson to his jobsite for a day or two to watch a house go up. Now he's got a better understanding when he's on the other end of the phone.

"We lean heavily on our vendors to educate our employees, too. When we hire a new guy, a vendor will come in and walk him through. And the best part of it is," Tom declares, "it's free! It helps us grow. and if we continue to grow. from a vendor's perspective. he'll want to continue to have our account."

CCL offers programs for contractors supported by vendors, too-cookouts that double as product education opportunities. lt also sponsors seminars led by a building inspector or OSHA personnel. "We locked arms with the Greater Boston Builders Association to see what's the hot button, and they said, 'safety,"' Tom notes.

CCL's customers include a healthy share of remodelers, "and they have to be educated, too. They love coming in. seeing the same faces. getting to know them," Tom reports.

To cater to those pros' needs, CCL recently (now's the time for the balloons and confetti) invested in some forklifts. "Our part of the country is famous for being the last to change anything," Tom laughs. "But when others got forklifts, we had to follow suit-but the others charge for that delivery service and we don't. Now

we have seven in the field and two booms, and our customers absolutely love it. Yet (sound of balloons popping) it puts an added strain on the drivers. "

CCL's new kitchen showroom. also born of customer demand, created initial stress as well. "The staff shied away because they thought it would take a whole different sales approach, dealing with retail customers along with pros, but it's not that different," he says. "And already it's grown from $2 million to $8 million, with great margin opportunities.

"The competition runs a great ship; they keep us on our toes, and we need that kind of challenge to stay on top. They are relatively less expensive, but we offer more. So we cold-call and say, 'Give us as try,' and once people do. it's a no-brainer."

In CCL's recent evaluation of where to spend its payroll dollars, the company considered adding more salespeople. "But we decided instead to put the money into good support people-yard men, drivers-because, be careful what you ask for. If you create expectations, you'd better be able to deliver," Tom advises.

The support crew is encouraged to attend vendors' PK training, too. And if people in the warehouse or yard show aptitude and attitude, they may have the chance to move into roles in sales, engineering and estimating.

The way Cape Cod looks at it, education is an investment in people, and it's money well spent.

Tom shares.

ADDITION of kitchen vignettes was born o{ customer demand

R:rlrr:rs

84 Lumber Co. has opened a 23,000-sq. ft. store on 5 acres in Upper Marlboro, Md. (Matt Frye, mgr.); a 30,000 sq. ft. store on 9.5 acres in Spartanburg, S.C. (Philip Myers, mgr.), and a 24,000-sq. ft. store in Summerville. S.C. (Rob Crawford, mgr.). and plans to build a rail-served lumberyard on 12 acres in Brunswick, Md. ...

Builders FirstSource, Dallas, Tx., reportedly has been put up for sale by equity house JLL Partners, New York, N.Y.

McCoy's Building Supply Centers held a grand reopening Sept. 25 at its newly redesigned store in Vicksburg, Ms.

Menards applied to build a 162,000-sq. ft. store in Long Grove Village, Il., which would likely result in the closure of a smaller unit in nearby Palatine, Il.

Stevens Ace Hardware opened its 3rd store in metro Svracuse. N.Y.

Ace Alton Village 5&10, Alton, N.H., has been sold and renamed Aubuchon Hardware Store

Lowe's Cos. opened new stores Oct. 22 in Beckley, W.V.; Oct. 15 in Corpus Christi, Tx., and Brevard, N.C.; Oct. 13 in Apex, N.C., and Pembroke, Ma., and Oct. 1 in Sidney, Oh., and Monroeville, Pa.

Lowe's broke ground Oct. 21 in Wheeling, W.V.; is also building stores for a spring opening in Plover, Wi.; Little Elm., Tx.; Lyon Township, Mi., and McAlester, Ok., and for a fourth quarter 2005 completion in Bismarck, N.C., and secured a $500,000 loan from the state Dept. of Commerce to build a 210,000-sq. ft. millwork plant in Janesville, Wi.

Home Depot opened new stores Sept. 30 in West Bend, Wi., and Mountain Home, Ar.; Sept. 23 in Florissant, Mo.; W. Austin (Four Points) and Burleson, Tx.; Sept. 16 in Lancaster, Oh.; Sept. 9 in Manhattan, N.Y.; Plaistow, N.J.; at

Lincoln & McCormick in Chicago, Il., and on Oregon Ave. in Philadelphia, Pa., and Sept. 2 in E. Fort Myers, Fl. ...

Home Depot got approval to build in Kirksville, Mo.; expanded its deal with installer USA Deck and with U.S. Remodelers to offer kitchen refacing products in four additional markets

Wnor:slrrrs/lhlrutlcruRrns

Birchwood Lumber & Veneer Co, Birchwood, Wi., purchased an old furniture plant in Thorp, Wi., to begin hardwood plywood production by year's end

Chester Wood Producls, Chester, Me., sustained a Sept. 29 fire that damaged milling equipment and the maintenance shop ...

Valley Timber Sales, Troy, Va., now produces ACQ pressure treated wood

River Lumber Co., Powers, Mi., suffered roughly $400,000 in damage due to a Sept. 29 kiln fire

American Wood Fibers, Howard County, Md., suffered an Oct. 6 fire of undetermined origin

International Forest Products, Foxboro, Ma., agreed to market ALF ltmber and boards in the northern U.S. for Austria-based Mayr-Melnhof

Pellawill build a 150,000-sq. ft. vinyl patio door and window plant in Columbia. S.C.

CertainTeed added a new production line for K22 blowing wool insulation products at its Kansas City, Ks., plant

The Stanley Works, New Britain, Ct., agreed to sell its Home Decor division, Charlotte, N.C., to N.Y. investment flr.m Wellspring C apital Management LLC

American Forest & Paper Association presented the 2OO4 Forest Management Award to Weyerhaeuser for its cooperative fish nursery program at its

Johnsonburg, Pa., mill and the 2004 Wildlife Stewardship Group Award to MeadWestvaco for its wildlife and ecosystem research forest in West Virginia

Cumberland Lumber & Manufacturing Co., McMinnville, Tn., received the state's Safety & Health Achievement Recosnition Program Award ...

J.A. Waggoner & Associates, Carol Stream, Il., is now representing Zero International, Bronx, N.Y., in Wi. and N. Il. ...

Huttig Building Products is now distributing Therma-Tru doors at 35 locations, with the addition of Therma-Tru products to DCs in Cape Girardeau, Mo.; Green Bay, Wi.; Jacksonville, Fl. ; Manchester, N.H.. and Nashville. Tn.

Irwin Building Supply, Irwin, Pa., now distributes BPB's Celotex, Capaul and Gyptone ceiling products and GlasRoc Sheathing and ProRoc gypsum wallboards ...

Progressive Solutions Inc., Richmond. 8.C.. was selected for the 2005 edition of Canada's Top 100 Employers published by Mediacorp Canada

Epoch Composite Products, Lamar, Mo., joined The Builder's Circle customer reward program

Austin Wholesale Decking Supply, Austin, Tx., hosted over I40 at its 6th annual golf tournament at Forest Creek Country Club, Round Rock, Tx. ...

Window & Door Manufacturers Association and American Architectural Manufacturers Association formed a joint task force to oversee their proposed merger

Anniversaries: Teague Lumber Co.,Fort Worth, Tx., 60th (founder R.J. Teague, 93, still comes in to work every duy) ... Home Depot, Atlanta. Ga..25th

Housing starts in Sept. (latest figures) fell 6Vo to a seasonally adjusted annual rate of 1,898,000 units ... single family starts were down 8.2Va to 1.54 million, while multi-family climbed 4.7Vo regionally, starts in the Northeast tumbled nearly 27Vo, the Midwest decreased 4.6Vo, and the South slipped IVo permits rose 1.87o.

FIe* F*I

Listings are often submitted months in advance. Always verily dates and locations with sponsor before making plans to attend.

llovrmrrn

Timber Products Inspection - Nov. 8-ll, lumber grading course, Conyers, Ga. ; (1 7 0) 922-8OOO.

Southern Forest Products Association - Nov. 8-12. annual meeting, Hyatt Regency, San Antonio, Tx.; (504) 443-4464.

Northeastern Young Lumber Execs - Nov. 9, board meeting, Amherst, Ma.; (800) 292-6752.

Wood Solutions Fair - Nov. 9, Nashville Convention Center, Nashville, Tn.; (613) 747-0466.

Michigan Lumber & Building Materials Association - Nov. 9, inventory management seminar, Lansing, Mi.; (517) 394-5225.

Building China/Construction China 2004 - Nov. 9-12, China International Exhibition Centre, Beijing; (852) 281 l-8897.

Vermont Retail Lumber Dealers Association - Nov. 10, board meeting, Middlebury, Vt.; (800) 292-6752.

Asphalt Roofing Manufacturers Assn. - Nov. 10-11, fall meetings, Ritz-Carlton, Amelia Island, Fl.; (410) 546-0791.

Lumber Dealers Association of Connecticut - Nov. ll. annual meeting, Aqua Turf club, Plantsville, ct.; (800) 292-6752.

Southern Building Material Assn. - Nov. 11, pro sales seminar, Nashville, Tn.; Nov. 16, Charlotte, N.C.; (704) 376-1503.

Ohio Lumbermen's Association - Nov. 11, blueprint reading seminar; Nov. 15-17, residential estimating; Nov. 18, advanced estimating, OLA Hq., Columbus, Oh.; (800) 282-4632.

National Association of Home Builders - Nov. 12, custom builder symposium, Indian Wells, Ca.; (800) 368-5242.

Northern New York Lumber Dealers Association - Nov. 13, annual bowling tournament, Massena, N.Y.; (800) 292-6752.

Northeastern Retail Lumber Association - Nov. 15-16, dealer roundtable, Mahawah, N.J.; Nov. 16, recruitment seminar, Hatfield, Ma.; Nov. 17, sales force management seminar, NRLA Hq., Rensselaer, N.Y.; (800) 292-6752.

Pro Tool & Hardware Show - Nov. 16-19, Tokyo; Nov.25-27, Osaka, Japan; (813) 3434-0998.

EPDM Roofing Association - Nov. 17, roofing technology conference, J.W. Marriott, Washington, D.C.; (703) 684-5020.

Western New York Lumber Dealers Association - Nov. 17, board meeting, Ramada Inn, Batavia, N.Y.; (800) 292-6'152.

Central New York Retail Lumber Dealers Association - Nov. 18, annual meeting, Verona, N.Y.; (800) 292-6752.

Massachusetts Retail Lumber Dealers Association - Nov. 18, millwork seminar, Taunton, Ma.; (800) 292-6752.

Kentucky Lumber & Building Material Dealers Assn. - Nov. 18, strategic plan review, Louisville, Ky.; (502) 245-6730.

Mid-America Lumbermens Association - Nov. 18-19, Fall Fling, Chateau on the Lake, Branson, Mo.; (800) 747-6529.

Southern Building Material Association - Nov. 30, preparing for OSHA seminar, Richmond, Ya.; (704) 376-1503.

Northeastern Retail Lumber Association - Nov. 30, managing yard operations workshop; Nov. 30, legislative committee meeting, NRLA Hq., Rensselaer, N.Y.; (800) 292-6752.

Wallace Hardware - Nov. 30-Dec. 2, dealer market, Gatlinburg Convention Center, Gatlinburg, Tn.; (423) 581-5650.

D:crmr:n

Eastern Building Material Dealers Association - Dec. 2-3, board meeting.; (800) 296-3278.

Southern Building Material Association - Dec. 2-4, rnanagement development seminar, High Point, N.C.; (704) 376-1503.

Michigan Lumber & Building Materials Association -Dec.7, blueprint reading seminar; Dec. 8, basic estimating course, Bay City, Mi.;(517) 394-5225.

Illinois Lumber & Material Dealers Assn. - Dec. 8, holiday party; Dec.9, board meeting, Springfield, Or.; (800) 252-8641.

"Lon A a.r:lcf Strorr.g" Hood Lumber

Hood Industries manufactures quality Southern Pine Lumber with mills located in Mississippi and Louisiana. We provide a full product mix of 2x4 through2xl2 and specialize in Long Lengths and Wide Dimension. Mix your truck or railcar with any of the items we produce and turn your inventories faster. Call today to speak to one of our

friendly representatives about pricing, and availability.

Southern Building Material Association is holding seminars this month on "How to Connect with Contractor Customers in 90 Seconds or Less" Nov. I I in Nashville, Tn., and Nov. l6 in Charlotte. N.C.. and on preparing for an OSHA visit Nov. 30 in Richmond. Va.

SBMA has scheduled a training management and management development seminar Dec. 2-4 in High Point. N.C.

Ohio Lumbermen's Association holds its blueprint reading seminar Nov. 11; a residential estimating seminar is Nov. l5-17, and an advanced estimating seminar is Nov. 18, all at OLA headquarters in Columbus.

Eastern Building Material Dealers Association's ERT quarterly trust meeting and board meeting are Dec.23 in Lewisburg, Pa.

Michigan Lumber & Building Materials Association hosts an inventory management & loss prevention seminar Nov. 9 in Lansing, Mi.

A basic blueprint reading for new employees, counter sales, and beginning contractor sales personnel is Dec. 7 and an introduction to estimating seminar for new contractor salespeople is Dec. 8, both in Bay City, Mi.

Illinois Lumber & Material Dealers Association is holding its board holiday party and tour of Frank Lloyd Wright's Dana-Thomas House Dec. 8, followed by a board of directors meeting Dec. 9 at ILMDA headquarters in Springfield, Il.

Mid-America Lumbermens Association is organizing an educational trip to the Chicago area Dec. 8-9.

The first day features a trip to the Forest Products Laboratory. Madison.

Wi., the preeminent location in the country for the study of mold in the construction process.

The next day, the Chicago Mercantile Exchange will conduct a six-hour workshop on how lumber futures are traded, which will include a trip to the trading floor.

MLA area meetings will convene Nov. 9 in Little Rock and Springdale, and Nov. l0 in Hot Springs and El Dorado. Ar.

Kentucky Lumber & Building Material Dealers Association will stage a strategic plan review meeting Nov. 18.

Asphalt Roofing Manufacturers Association's fall executive committee & board of directors meetings are Nov. l0-l I at the Ritz-Carlton in Amelia Island, Fl.

EPDM Roofing Association holds its first roofing technology conference Nov. l7 at the J.W. Marriot Hotel, Washington, D.C. The educational symposium will provide industry professionals with basic information to select and design the appropriate roof system.

HUGE TIMBER INVENTORY! !

. Douglas Fir . Urestern Red Cedar o Redwood . Large sizes & Long lengths

o Rough or S4S o Kiln Dried Fir available by special order!

o Custom-cut support brackets, corbels & raftertails

Redwood - boards, dirnension, patterns, bevels, fingerjoint, decking, VG sign blanks, lattice, spa skirting & timbers

Western Red Cedaf - boards, dimension, patterns, decking, bevels, finge4oint, VG sign blanks, Cedar Valley Shingle systems & timbers

DOuglas Fir - boards, dimension, patterns & timbers

CypfeSS - boards, dimension, patterns & timbers

Diamond Deckin$ - decking, dimension & handrail

Hardie

PRO EC t6

sensible ronmenlqlist

By Dr. Patrick Moore

Dear Dr. Moore:

My son thinks steel is environmentally friendlier than wood because it's recyclable, but I think wood is better because it grows back. Who's right?

You've touched on a pet peeve of mine-the fact that many environmental groups support the use of steel or cement over wood, even though wood is the most renewable and sustainable of all the major building materials. Wood also has the least impact in terms of total energy use, greenhouse gases, air and water pollution, and solid waste.

These groups demand that wood be certified as coming from sustainably managed forests-which is as it should be. ln North America alone.

there are now three independent certification programs, all requiring thirdparty audits of forestry activities and the number of acres certified has risen dramatically. This can only be good for the environment.

But where's the green steel and concrete? Why isn't the environmental movement demanding that these industries submit to their own independent audits for sustainability?

Steel and concrete are both nonrenewable, require vast amounts of energy to manufacture and recycle, and are major contributors of carbon dioxide and other greenhouse gas emissions. At the very least, they should not be given preference.

I've ruffled more than a few feathers by pointing this out, but it makes sense to me that using wood is good

for the environment. When we use wood. we create demand in the market, which gives landowners around the world incentive to plant more trees and keep lands forested. As an added benefit, growing forests take carbon dioxide out of the atmosphere, which helps to offset emissions released through industrial processes.

There are those who claim that each time we use wood we cause a little more forest to be lost. This cannot possibly be true when you consider that North Americans consume more wood per capita than anyone else in the world and yet our forests cover about the same area of land as they did 100 years ago. Does this not stand as proof that our forests are being renewed?

We have the tools at our disposal to achieve real environmental progress. As a sensible environmentalist, I believe that one answer is to choose renewable, energy-efficient materials such as wood.

- Dr. Moore has been a leader of the environmental movement for more than 30 years. A co-founder and former president of Greenpeace, he holds a PhD in ecology and a BSc in forest biology. Send your q ue s ti ons to patr ic k@ s e n sib le e nvir onme ntalist.com.

[)cnr;rnrl lirr irtsulrition is prctlictctl to irrcrcusc tlrrough l0()S to lr()r'c than li'7 billion. uccttt'tling trt lt tcecrtt lttrccilst b\ tlrc lrlcctkrnil (inrLrp.

(ifclrtcf r.l sc l)cr'\tfuctLlfL- an(l Lr pgnrrlcs ol insrr lutiort lot c-ristirtl brrilrlinss r ill uicl ittsulation cf()\\ th. Hil\\t\!'1. ir \\.'ltk ltttttrill:l \'ll\ ilrrll nrclrt. ehil|ilctcIizccl br clcclincs irr sirr glc l'rrrlilr stiirts ancl cxistirtg sin.'lc lunrilr hornc salcs. l ill restnrirt irtsullr liorr clenranci in thc rcsitlcntnrl nlrrkct. ,\clrancc's uill bc cllircn br lt fcbounrl irt tlrc rtorrrc:irlcntilrl con stfLlction nLrIkc1 lLs thc t.S. ceott()tttY cxllrttcl: tirlloir irtg thc l(X)l lcecssirttr antl rcur lrnrl lL lrlrll ol litlirl gr'o\\tlt.

.{nrong in:ttIltirrtt plotlLtr'ts. t'e Ilct' tirc ittsLrllrtion ltnrl lttlilrttl lrlrrliers t i]l scc thc llrstcst qtou llt in r rLluc tctttts throLrgh l(X)fi. lllrcit ll rrrr u r crr snlrll birsc. Srrt lr plotlLre t: :lrorrltl bcncf it l'r-ortt u gcrtcnrl \lr()r'tir!c ol libclglirs: irrsulution lcl)()r'tc(l br tlrc Rcllr-e tir rI rtsuIution Nlltnul ltctttt ct' : .\::oeiir tion. "As oil pliccs so rrp ancl short rrscs ol nru nlrtclials lirr the- lruilclin-r intlrrstlr. srrclr as libcrglass. Ioollt or cr tlrc insLrllltr0rr rilarkct. I\\cl L-\l)!'ct tllc rrsc ol' rcllcctirc insr-rlation lutcl nrrlilutt

burlicr': to lill llrrrl tlcrrurrttl." srrid Ilill l-i1tpr. r.p. ol l:i Iiril. Autrulnrlllc. l:1. "\lurtr lrLriltlers tlort't t'culizc thlt laili lrnt lrcut lre e ounts lirl lts nrttclt rts 9-l(,'l ol lhc totlLl lrclrt ttLrr:lcllctl thrrrLrgh lr rrrol :,r \tcnr. I hc Ltsc rtl lt lltcliitnt bittlicl elin :i!nil ielrntlr lcrluec tlris trans lc'l lilrtl lo\ cI lttie tcrtpcftrtu|cs b1' as nrttch lr: -i0 tlc!r'ccs."

llr l t\ l)icill r.c:itlcrtliul installation. lcllce tir c insrrlltion costs consiclclablr lcss tltrrt lilrcrglrrss. is r'usic'r to instlll lrrrtl llrke s Lrp lcss spucc in thc n lll clrr ilr. \\'ith nrore builrlcr: trr ing r-cllcctirc insulution unrl lutlilrnt [rlrrli cls lirr tlrc lirst tinre. l-ipyrr lrclicrc: thc positir c crpclicnce linrl pcllor' nlrncc of tl'tc ltroclLrcts r ill lrnrorrnl to l lri,'hcr lcvcl ol r'c1re lrt slrlcs.

"We cxl'rcct thc rrsc ol lcllcetiic insulation lrntl r-lrtl ilr rrt ltulr-icls to beconrc lcss ol un optiorr irr tlrc lirtLrlc ltncl rttolc ol tltc irtsulution ol clroicc for botlt tornrncrcilrl. lurrl tcsitlcrttiltl ne\\ eol)\1r'Lle1i0rt rrrtcl l'clt()r'ltli0tt llrtr .jce ts.'" I.ippr slitl. "lltrilrlcls rtt.c linrl irts oLrt thlLl lhis plotlttct ciur Incct thcitcncllr clliuicne r sllrrrlrrlrls rrrttl kccll thcir'pro.jcets on tinrc lntl orr bLrtlgct." llccclonilr lllccrl tlrut rlcspitc a

:1as

RADIANT BARRIERS are leading the growth in insuial.or oroducls

t clk ncn horrsing crrr ironnrcrrt. lcllce tivc irrsLrlution urrcl larliant blLrri cr-s l ill e onlirruc t() l)cnctfatc tltc nlrr' kct. prrrtie Lrlurlr irr thc South. Easc ol irr:tlLIIltion. libcr lrcc contposition. lisht\\ ci!lrt cicsign. contpatibilitl' ri ith othcl tr pcs ol insulation anrl lolr rll(rI\ItlI! tt:rIl.leI \tttlLlttfe Lirt'. lcl'lce tir c in:ulation anrl nrtliunt lrulli cfs solllL' aclr lntltqcs or cI colllPctiltt insr-rIatron nratcriuls. l)lrrticulurl\ in eonstruction apyrlicltions.

Rcflcetirc insulir lion is ulso increasinqlr beirrr: usctl irr rrrclul builtl ings ancl ollrel nortlesi(lcntilrl struc tLtfes t() rcrlLrcc cncrgr costs.

Protect exterior woll sheothing ond insulotion in residentisl or commerciol consfruction with Ori-Shield Housewr*p Its woven, high-density polyethylene ond microperforoted conslrucfion blocks mold<ousing moisture penetrotion ond provides superior teor resistonce. lt olso ollows vopor to escope, meeiing oll moisture,/vopor tronsmission code stondords. Dri-Shield protects ogoinst UV degrodotion, con be left exposed for up to I2 months ond provides 92o/" contocl clorifi moking ii eosy to locoie studs ond opply fosfeners. Dri-Shield meets qll building codes ond is covered by Protecto Wrop's lO-yeor worronty.

Rercil disploy racks ore avoiloble for declers. €alf 1.8fi).759.9727 lor informotion.

[).O. Bor ]130. -51+ Brtutlcn Rrl.

Srrrithlield. i\.C 17.577

C'all l'liorttas. .le tf ol Ilrian

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Irlr ()lt) 9.1+ +9-56

{ry9.70 i[h'r,* g 5or*, 9,*,

Select & 2 & Btr. Clrades -1i-1 -.it-l - 8.+. -1"-ll" ividth

SLrrl'ucecl to S-1S or pattcfns - Flevel sidins - Fresh llesari Facc

Southern Yellow Pine

-5rl KI) in 3". -1". -5".6". 10". 12" J'thrLr l6' lcn-sths

Specializc in Nosccl Eclgcrl Stcpping unc[ 5/:h 10"

Stringer ntateliul - cut to-length Stlir Trcucl

Stock Width Hardwood

Spccializing in Stock ol I;ircrl Wiclth l,Lrrnbcr

j". :1". -)". 6". 7". ,3". 9". 10". I l" & 12" &W in Yellori Poplar.

Ited Ouk ancl Whitc Oak. F,AS uncl I Conrnron NHI-A (lraclss

All lumbcrcan bc Gang llippcrl l" thrLr 12" - Straight I-incRippccl

Surfacccl S2S or SIS

I)lcasc cull lirr cxilct specil'ication.

The Suwmill For All Your Quality Luntber lYeeds

Scott Sunday has transferred to Boise's Billerica, Ma., office to manage OSB and the procurement department.

Bob Sanders, ex-Georgia-Pacific and DW Wholesale, is now division mgr. at Capital Lumber Co., Lubbock, Tx.

John E. "Jed" Dawson has been appointed president and c.e.o. of Lawrence R. McCoy & Co., Inc., Worcester, Ma. Michael G. Riese has been named chairman.

Charlie Young retired Sept. 30 after 30 years in the lumber industry, the last I I years with Connor Industries, Fort Worth. Tx.

Tom Kern, ex-Kern Distributing, and Arthur Haaker are new recruiting associates with Millwork Network. operating from Charleston and Bluffton, S.C., respectively.

Terry Webb and Tim Campbell, fbrmerly of Eastex Forest Products, have joined the sales staff of Tomball Forest Products. Tomball. Tx.

Mike Mabry, previously of Wal-Mart, has been promoted to executive v.p.-logistics and distribution at Lowe's Cos.. Mooresville. N.C.

Matt Skrzyniecki, ex-Werkman's Ace Hardware, is now inside sales coordinator for the industrial supply division at Bostwick-Braun Co., Toledo, Oh.

Howard C. Deck. ex-Saint-Gobain Performance Plastics, has been appointed president-insulation group for CertainTeed, Valley Forge, Pa.

Kenneth D. Kuehn has joined Huttig Building Products, St. Louis, Mo., as v.p.-national accounts division. Donald L. Glass, former president and c.e.o. of Timber Co., was elected to Huttig's board of directors.

Brian Luoma has been appointed the nerv v.p.-procurement, logistics and supply management at Louisiana-Pacific Corp., Nashville, Tn. He replaces Jeffrey Wagner, who was promoted to v.p.-OSB.

Richard Matzke, ex-TruServ, was named v.p.-merchandising and advertising at Distribution America, Des Plaines, Il., replacing Paul Michalowski, who left the company in July.

William "Bill" Bolton, Leo J. Shapiro & Associates, Chicago, Il., was named to the board of Ace Hardware Com.

Billy Ball has been named regional v.p. of the Charlotte, N.C., area for 84 Lumber Co. Shelley Hopkins is a new accountant in Eighty-Four, Pa. Ashley Jones is nerv to contractor sales in Raleigh, N.C. New mgr. trainees include Mark Melroy, Goodlettsville, Tn.; Michael Roper, Gastonia, N.C.; Ezra Beaton, Waynesboro, Pa.; Greg Tompkins, Apex, N.C., and James Ticonchuk, Kirkwood. N.Y.

Tom B. Highley has been named president of Empire Co., Zeeland, Mi. Tom H. Highley remains c.e.o. Dennis Berry is the ncrv v.p.-sales and marketing for all markets, and Chap Kester was hired to fill the newly-created position of director of sales-pro dealer division.

Lacey Merriman-Doniff has joined the American Forest & Paper Association, Washington. D.C., as program coordinator fbr the American Wood Council.

Stan Hardman, Hardman Supply Co., Spencer, W.V., was named 2005 board chairman at Do it Best Corp. Bill Robinson. Higginbotham Holdings Ltd., Comanche, Tx., is new to the board. Niel Crowson. E. C. Barton & Co., Jonesboro, Ar.; Scott Parker, Parker Do it Best Lumber, Nederland, Tx.; Myron Andersen, Builder's Warehouse, Kearney, Ne., and Chuck Kyhos, Charlie's Hardware, Mosinee, Wi., rvere reelected to three-year terms.

Ernesta Ballard was named senior v.p.corporate affairs for Weyerhaeuser Co.

Presenting the GeoDeck Composite Deck & Railing System

lf you specify, sell or install decking, you can recommend GeoDeck" with complete confidence.

GeoDeck is a premium grade product offering traditional, tongue & groove, and heavy-duty commercial grade boards with matching railing. (tVew for'04: GeoDeck Plus'" White Roiling syrtem.)

Available in Cedar, Driftwood, and Mahogany, only GeoDeck is made with

For your FREE GeoDeck Sample Kit pleose coll tolhfree t-877-804-0tt7

Biodac@, a patented ingredientthat makes GeoDeck virtually fade-resistant.

CeoDeck is 500/o lighter than solid composite boards. That makes for easier handling, transport and installation. No painting or sealing is ever required. Best of all, GeoDeck is backed by a 20-year limited warranty.

GeoDeckwww.geodeck.com

SFindEH. VA (703-9134t95) Ald|lffi, 1A (ll&96+2196) Stateillle, l{C (t0{t?3.4521) Usuntroy, m 017-651-5?7) Auslin, 'rX (StS-7t.4526) Albany, M 6lS{9,470S) Pldrrecfy, f,A €m{!r95r4} emn 8iy, W (920419.8705) 51. Clo|d, MN 62e36t.{8fl}) sw€ris. , Y/l tg00.Art7l60) Nstdt, $ {siir62.rt0$ Cmlltdr. TX (972-417-1786) eaihciq, MO {31+209{xu,) I'lxonsrqiy. MO (!!G527{276} sprngfie$ M0 @'4€&55!6) Rodr€rft{. NY {565{2+5680} Alaila. GA fio4-S72-23J1) Aqbur@k, rt {S9+2s245sr} N Clxdi8lqr SC ..184'79J.6174 C1arS6. llll {'?Sxlt.?o?q Har$ffl, 0H {5lj-87041t0i Jtnesdfle, Wl,{6{F755{260}

Tyler McShan, McShan Lumber Co., McShan. Al., has been elected chairman ofthe board ofthe Southern Forest Products Association, succeeding Griff Stanley, Gulf-States Paper Corp., Tuscaloosa, Al. Clarence Young, International Paper, is now vice chairman, and Pat Patranella, TempleInland, treasurer. Lionel Landry continues as president, and Digges Morgan as corporate secretary.

Beverly Phelps and Christy White, Maxwell Harwood, Monticello, Ar., and Tom Aiken, Smith Flooring, Mountain View, Mo., were recognized as Master Graders by NOFMA-The Wood Flooring Manufacturers Association.

Bruce Kicklighter, Georgia-Pacific, Warrenton, Ga.. was honored as best overall grader during the Timber Products Inspection graders contest Sept. 25 at Cox Wood Preserving, Orangeburg, S.C. Other winners in individual categories included Dale Todd, Rayonier, Baxley, Ga.; David Streweler, International Paper, Folkston, Ga.; Lorenzo Hagan, IP, Seaboard, N.C., and runners-up David Fisher, IP, Augusta, Ga.; Joey Deloach, Rayonier, Swainsboro, Ga.; Rick Caughman, IP, Newberry, S.C.; John Reeder, IP, Newberryi James Blackmon, IP, Meldrim, Ga., and Johnny Ellis, IP, Meldrrm.

Lyle "Bo" Torrey has been promoted to v.p.-sales at Rytec Corp., Jackson, Wi.

Vijay Singh, top-ranked pro golfer, inked a sponsorship agreement with 84 Lumber Co. John Daly has extended his deal with the chain.

Louis Grasmick. c.e.o., Louis J. Grasmick Lumber Co., Baltimore, Md., and his wife, Nancy, recently donated $1 million to the Johns Hookins Heart Institute.

Gene Bayne, ex-Quality Coatings, has joined Peters Paint & Wallcovering, Charleston, S.C., as field mgr. Curt N. Rod has been hired to redecorate the offices at Mungus-Fungus Forest Products, Climax, Nv., according to owners Hugh Mungus and Freddy Fungus.

Local Store Fights Big Boxes

A local lumber and hardware store trying to stave off big box stores has launched a new marketing program, focusing on the customer.

Taylor Lumber/Ace Hardware, Marshfield, Ma., has expanded its customer care focus and continues its community involvement, including a monthly women's afternoon teaching home improvement projects.

Among the new programs Taylor has launched are "Trusted Contractors" for local tradesman, and "Taylored to Non-Profits," which offers specialized discounted prices for nonprofit organizations.

The store also put together an internship/part-time employment program to high school and college students seeking work experience.

Lowe's Conquers The U.S.

By the end of 2005, Lowe's will have stores in each of the 50 states, with the opening next year of its first stores in Minnesota, Wisconsin and Maine.

The company will spend $3.6 billion adding 150 stores in 2005 and $3.7 billion building 150 to 160 in fiscal 2006.

THREATS OF hunicanes and heavy rain didn't prevent lumbermen from attending the Southern Forest Products Association's annual meeting Sept. 26-28 in Asheville, N.C. (1) Richard & Pam Wallace. (2) Ronnie Williams, Mark Anthony, John McShan Jr., William Bdmersheim, Tom Searles. (3) Mike Sims, Jenine & Buford Price. (4) Barrv & Helen Black. Ruth & Claire Vermedahl. (5) Dave & Sue Mason. (6) Kim Drew, Melissa Miranda. (7) Jerry & Lacy Nonis-. (8) Buddy & Ann Klumb, Gayle & Clayton Barns. (9) E.J. LSngley, Clary Anth<iny Sr., Frankie Anthony, Ann Langley. (10) Bob Balfour, Scott

Burr.nrN<; Pnolucrs Drcnsl NoveNlarn 2004

James. (11) Phyllis & Griff Stanley. (12) Eric & Lana Gee. (13) Wayne Brooks, Phyllis & Mark Junkins. (14) Todd Greer, Durand Darbyshire(15) Karen & Lionel Landry. (16) Mike & Sherry Redwine. (17) Claience & Kelly Young, Bobbie & Gene Parker. (18) David Jesseau, Bob Chown. (19) Becky & Steve Rountree. (20) Ben Floyd, Jim Kaake. (21) Larry Lewis, Niki Lane, WillGriffin. (22)Bill Howard, Sandra & Steve Keadle.

(More photos on next pagel

SFPA ATTENDEES stayed at the Grove Park Inn, Asheville, N.C., and enjoyed various social events, including the chairman's hospitality reception, art safari tour and an evening at the Biltmore Estate (contrnued from previous page).

(1) Debbie Burns, Hal Storey. (2) Huck DeVenzio, Tami Kessler. (3) George Steele, Jiao Madden, Ted Frodyma. (4) Bryan Hayson, Richard Kleiner.

(5) Janelle & Bobby deVillier, Rhonda & Jules Guidry. (6) Jeff Miller, Digges Morgan. (7) Sandie Sparks, Marie Oakes. (8) Edna & Tom Searles.

(9) Richard & Jennifer Harper, Albert & Patricia Schuler. (10) Steve & Gwen Bean.

Soulhern Pine Council promotions generote thousonds of inquiries from folks who wont lo know where to find Southern Pine moteriols. Our website, www.southernpine.com, feolures on eosy-to-use "where to buy" directory.

lf you ore o deoler or distributor of Soulhern Pine lumber products, odd your compony lo our directory so thot interested buyers con find you! The listing is FREE, ond signup is eosy. Just go to www.southernpine.com/ioinlocotonshtml.

ANNOUNCINC ...AN OPPORTUNITY YOUR coMPANY'e*flNOt Arf[{}nb To Mtss...

THE CAROLINA PLUM, o*ned and operated by Andy and Maria Freeman, specializes in reloading and transporting wood products for companies wishing to penetrate the Southeast via the Carolinas.

Centrally located in North Carolina, The Carolina Plum (TCp) is only 45 miles from Charlotte, 135 miles from Asheville, 55 miles from Creensboro, and 130 miles from Raleigh. This prime location offers your company accessibility to markets in an area that is one of the hottest building spots in the U.S.

TCP has the ability to unload centerbeam railcars, flat bulkheads, and boxcars. TCP can also handle your transportation needs at a competitive price with prompt dependable service.

Service is the main part of our business at TCP. We encourage you to consider THE CAROLINA PLUM for your RELOAD and TRANSPORTATION needs.

Blaze Strikes Jordan Redwood

Lee Roy Jordan Redwood Lumber Co., Dallas, Tx., lost a 30,000-sq. ft. warehouse in an Oct. l8 fire.

The blaze, reportedly caused by spontaneous combustion, burned for hours, fueled by the amount of lumber in the structure. When it was all over. the building was reduced to a pile of metal and charred wood.

"Any and everything that could have gone wrong did go wrong," said Dallas Fire-Rescue spokesman Lt. Joel Lavender. "You have the wood, which is combustible, the temperature, and the humidity, and you have the automatic ignition."

No injuries were reported. Damage was initially estimated at more than $l million. The rest of the facility remained operational and, within a day, Jordan was back filling orders.

AHMA Gancels 2005 Show

The American Hardware Manufacturers Association's board unanimously voted to kill the 2005 AHMA Hardware Show in Chicago, Il.

AHMA had sponsored the National Hardware Show since 1974, but last year split with show owner/promoter Reed Exhibitions. Both had agreed to move the event from summer to spring, but Reed also wanted to relocate it to Las Vegas, Nv. AHMA, which is based in Chicago, instead decided to hold its own competing event. Its Chicago show in April, however, attracted far fewer exhibitors and attendees than did Reed's show in Las Vegas.

The association will now "proactively focus on creating alternative, optimally valuable and relevant events for its members and its industry," said AHMA's Timothy S. Farrell, rather than "holding on to something that was valuable to them in the past."

Louisiana Gets Martco Plants

Ending its lengthy search, Roy O. Martin Lumber, Alexandria, La., has decided to add two manufacturing plants in Louisiana (see Sept., p.42).

The company will locate a $185 million OSB mill in Allen Parish and a $38.5 million dry veneer plant in Chopin. Construction is expected to begin in January.

Louisiana had lobbied hard to get the plants. The governor's office offered tax incentives to the company, including a partial tax equalization of $20 million over l0 years, to locate the facilities in the state.

Huttig Plans Northeast DC

Huttig Building Products will open a new building supply warehouse and regional headquarters this spring in Hooksett, N.H. The new warehouse will be Huttig's main supply depot for New Hampshire.

The $6 million warehouse, expected to open in April, will house windows, doors, and other products. The 160,000-sq. ft. building is being built on 20 acres, and will feature 15,000 sq. ft. ofoffice space.

Whistleblower Files Suit

The Equal Employment Opportunity Commission filed suit against the owners of Eastern Engineered Wood Products, Allentown, Pa., for terminating the company president after he substantiated allegations that one of the owners had allegedly sexually harassed an employee.

Verne Orth claims he lost a $500,000 bonus and then his job due to what owners Steve and Doug Colson termed "disloyal conduct."

According to EEOC attorney Jacqueline McNair, one of the owners allegedly approached an employee, made inappropriate sexual comments and requested sexual favors. Orth

said he learned of and reported the incident in December, and soon after the owners began acting hostile toward him. Orth claimed that in January Doug Colson informed him he would not receive his bonus because of potential litigation over the alleged sexual harassment. In March, Orth was suspended then fired.

"They terminated him from a company that he had really devoted his life to," said Orth's lawyer, Jon Petrakis. "He is now out of work."

The commission filed the suit in U.S. District Court for the Eastern District of Pennsylvania after completing its own investigation.

Lowe's Opens lmport Facility

Lowe's will open a new $5 million import holding facility in Stokesdale, N.C.. to complement its existing 550,000-sq. ft. site in North Wilkesboro, N.C.

The facility will be located in an existing 480,000-sq. ft. warehouse, and will consolidate merchandise imported from overseas, which will then be distributed to Lowe's regional distribution centers.

The facility is expected to begin receiving shipments in December.

TruServ Reentering LBM

New merchandise and a new name dominated the talk at TruServ's fall market in October.

The co-op announced it is planning on re-entering the lumber and building materials business. While plans are still in the development stage, TruServ has already hired commodity traders

and is currently searching for suppliers to drop-ship directly to members.

TruServ will also be re-evaluating its product categories and merchandise. The co-op has conducted line reviews of 25 different product categories representing more than $80 million in co-op purchases. The reviews and upcoming resets will result in

more than $17 million in cash and product cost savings for the co-op and members. TruServ plans to review another l0 categories by year's end, 50 more in 2005 and complete a review in all categories by 2007.

The company is looking to get more of its members to upgrade and modernize their stores, rather than just putting new products in old stores.

TruServ is also revamping its corporate identity by changing its name to True Value Company, effective Jan. l, 2005. "The True Value brand is readily recognized, understood and respected because it stands for quality and value and expertise," said c.e.o. Pamela Forbes Lieberman.

Fire Destroys New York Yard

Kark Lumber, Fenton, N.Y. suffered between $40,000 to $50,000 in damage due to a fire.

The Oct. 5 blaze destroyed lumber, siding, pallets and tools located in the storage barn.

When firefighters arrived at the scene, the barn had already lost its roof. Since the barn was not located close enough to anything to spread, firefighters decided to let it burn to the ground rather than extinguish it. Charles Kark Sr., who owns the land the lumberyard was on, said allowing the barn to burn would make it easier to clean up and rebuild.

Kark Sr., and his son, Charles Kark Jr., owner of the yard, had been planning on building a sawmill in the barn. Luckily they had not yet installed the equipment. The two men said once the cleanup is complete, they will continue their plans to build the sawmill.

SYP Manufacturer Moves On

Jordan Lumber & Supply Inc., Mt. Gilead, N.C., is expanding operations in Barnesville, Ga., rvhile putting on hold a proposed mill in Robbins, N.C.

Its Jordan Forest Products mill in Barnesville-acquired in June from Weyerhaeuser-is installing a nelv 84ft. Phoenix double-track dry kiln and a 25,200-sq. ft. lumber storage and shipping facility. The additions support the increased production from a second shift that began Nov. 1.

Another $3 to $5 million will be invested over the next 12 months to add add and upgrade equipment.

Meanwhile, due to the economy, Jordan has tabled plans to move into a 220,000-sq. ft. mill in Robbins and begin manufacturing furniture by Nov. 2 and in time expand to rvall panels (see Oct., p. I8).

Post-Hurricane Helping Hands

After four hurricanes. lumberyards and home improvement stores are doing their best to help communities with clean-up and reconstruction.

Home Depot donated $3 million to non-profit organizations to help rebuilding efforts in Florida, plus tools, supplies and grants. Its volun-

teer nctrvork, Team Depot, also assisting in the storm rebuilding efforts. Team Depot associates began work Oct. 2 repairing a YMCA in Orange County and a Girl Scout facility in Seminole County.

Depot enlisted the help of logistics firm Kuehne Nagel to managc a 530,000-sq. ft. Orlando DC, which rvill supply 145 storcs in areas hit hardest by the hurricanes. The operation is expected to run for six months.

Humicanes also slightly delayed the opening of Lorve's $7-5 million, 1.3 million-sq. ft. regional DC in Osceola County, Fl. The facility will service approximately l2O stores throughout Florida and Southern Georgia with more than 25,000 different products.

Lorve's marked the Oct. l9 opening by donating $100,000 to the state's Hurricane Relief Fund, follorving earlier contributions of $1.3 million by the chain and its customers to thc Red Cross Disaster Relief Fund.

Salvage work also remains in the forests. In Alabama. a 24-member Forest Recovery Task Force was created to help owners whose timberlands were destroyed by hurricane. lts flrst goal is to salvage as much timber as possible before it deteriorates.

Let the Gapital decking specialists help select the best

Tarp The Truck

A powerized truck tarping system from U.S. Metal Works reportedly reduces the exposure to incidents and claims due to driver falls and accidents resulting from hand tarping loads.

The tarping system minimizes the time it takes to lay tarps on top of loads by allowing a single user to tarp a load and never leave the ground.

The system lifts and spreads up to 60 ft. of tarp in one operation, and comes with bridge, drive rails, support frame, corrugated sheet metal roof and siding. In some cases, the device can be installed in an existing building.

- Please contact (800) 523-5287 or v i sit www.u sme ta lw o r ks.c om

Boots Of Steel

To meet the demands of craftsmen and professionals, Timberland PRO has created the Titan Oxford work boot with titanium alloy toe.

PowerFit Comfort System, which uses zoned insoles and flex grooves to allow greater range of motion. support and cushioning.

- Please visit www.timberland.com

Rain Delay Housewrap

A woven housewrap with water drainage channels that move bulk water down to the base of the exterior wall has been introduced by Pactiv.

Outdoor Gel Stain

Thomoson's new Water Seal No Drip Ge[ Stain delivers the control and ease-of-application associated with interior gel stains in a formula designed to stand up to the elements. Reportedly the first gel stain specifically for outdoor wood, it delivers fade-resistant color, superior waterproofing protection, and mildew resistance. Its latex formula allows easy clean up, while the thicker consistency and pad applicator ease control while applying, including placement and transparency of the stain.

It comes in cedartone. redwood. sierra brown, and pure white.

- Please contact (800) 367-6297 o r v is it www.thomps onsonline.com

Instant lnsulation

GreenGuard RainDrop housewrap features vertical cords every few centimeters along the face of the housewrap, creating drainage channels that divert water straight down. Once the water has been drained away, the drainage planes air dry. It breathes to allow moisture vapor to release, comes in 9'x100'and 9'x150' rolls, and can be used with most common exterior finishes.

- Please contact (800) 241-4402 or visit www. green- guard.com

Nail Something

Collated brads and finish nails in 500 count job packs are new from Swan Secure Products, Inc.

The fasteners are ideal for trim, finish work, and coastal construction.

CertainTeed's EZR Fiber Glass Insulation is reportedly easier to cut, install and use than other traditional kraft-faced products.

The boot features waterproof leathers, titanium steel toes, Outlast Adaptive Comfort regulated temperature, nylon diffusion shank for torsional rigidity, and Timberland's

They are premium grade 316 stainless steel, and are available in 15, 16 and I 8 gauges and in lengths from 314" to 2-I/2".

- Please contact (800) 966-2801 or v is it www.swansec ure.c om

The insulation friction-fits into a wall cavity, eliminating the need to staple. It can be installed as a roll or a batt, comes in a 31' long by 12-114" wide roll, and is perforated every 93" to easily separate to install as a batt.

- Please contact (800) 233-8990 or v i sit www.certainte e d.c om

Stud Center Solution

Electronic stud finders that pinpoint the exact center of a stud in one pass are new from Zircon.

The TriScanner OneStep and MultiScanner OneStep take the guesswork out of locating the best place to drill or nail into a stud.

gThe scanners use CenterVision technology to locate the center of studs up to 4" wide, and feature an ergonomic design, non-slip grip, and high-impact case. They see through surfaces up to l-112" thick for studs, metal such as water pipes, and electrical wires. They can scan up to 3" of concrete and locate rebar.

- Please contact (800) 245-9265 or visit www.zircon.com

Decking Goes The Distance

Vinyl decking from Edge Building Products offers the fade, stain and scratch resistance of vinyl and the weight and workability of cedar.

.

.

Adjustable N.tminum Post Mounts

DurationDeck is made of fiberreinforced cellular vinyl, reportedly making it lighter, stronger and easier to install than other composite decking. It is half the weight and stiffer than solid composites.

It does not contain any harmful chemicals, is highly mold, mildew and insect resistant, flame resistant, and the "DuraSkin" is stain, wear and scratch resistant. The lower density and moisture resistant fiber combine to make a very stable decking.

- Please contact (717) 567-2311

o r v i s it www.duratio nde c k.c om

Ytyru Ruttxc Saaighg ear?RaA, Grossorcr & Chippcndale We ktions

Airtight Paint Tray

A resealable paint tray with a plastic lid that locks on the tray to form an airtight seal is new from Prazi USA.

SealPro's non-stick polypropylene paint tray holds as much as a gallon of paint and can be sealed airtight with an much asall2 gallon inside.

A magnet in its sidewall secures a brush when it's not being used, and a tow feature helps move the tray around the work area.

Dependable Decking

A new composite decking system from Correct Building Products provides professionals with a labor-saving installation method that will consistently deliver a great looking and high-performance deck.

The CorrectDeck System is reportedly the strongest decking system available because its components are made from UV-stabilized polypropylene and reclaimed hardwood fiber. Components include RapidRail, fascia, post caps and skirts.

The Signature Series deck boards work in conjunction with the Correct TY hidden fastener system.

It is available in coastal gray, cedar, Acadia and mahogany.

- Please contact (877) 332-5877 or visit www.c omectde ck.c om

The lid, when not covering the tray, provides the painter with a place to rest other accessories such as rags, pad-edgers and mini rollers. The lid's pocket system displaces 95Vo of the air in the sealed area, keeping paint and rollers fresh for months.

- Please contact (800) 262-021 I or visit www.praliusa-com

equiprne4lis:,kiiibd: and workeG ara iniured by dangereus metal banding. Your bottom line is threatened by damaged product, expensive repairs, and rising insurance rates. Sweed Choppers turn this profit-sucking menace into valuable scrap that you can easily recycle. Increase safetyl Out-of-control insurance claims, repair bills, and storage problems will become a distant memory once Sweed's money-making choppers are put to work.

SAFEIY

Turn

Walk The Plank

The new TwinFinish 5/4 plank from TimberTech creates a fine detail and bold shadow lines from either side, since each features an entirely different surface texture.

One side of the plank features TimberTech's brushed surface, while the other side is a new woodgrain surface, providing the look of top-quality vertical grain lumber, and ensuring that no repetitive patterns are seen on the deck.

The planks are made from pure plastic resins and wood flour. Each board is straight, has no knots, splinters or curves, won't rot or warp, and comes in cedar, gray and redwood. No sanding. sealing. painting or restaining is required. The planks are available in 12-,16- and 20-ft. lengths and are 5-112" wide by l" thick.

- Please contact (800) 307-7780 or visit www.timbertech.com

All-Purpose PVC Railing

L.B. Plastics' new Sheerline PVC railings offer an alternative to traditional railing products that reduces installation times and minimizes maintenance.

in lengths of 38" and 54" in white.

The ready-to-assemble PVC gates are fully adjustable during installation. They feature rigid reinforced aluminum corners for maximum strength and durability.

- Please contact (800) 752-7739 or vis it www.lbp last ic s.c om

Formidable Forms

Durand Forms' new Classic Series product line offers aluminum forms for pouring concrete walls, which require less hardware and labor than wood forms, decreasing the amount of time spent on each project.

The forms are easily stripped and can be used for smooth and architectural finishes.

Designed with the builder and contractor in mind, the forms are available in several models and are constructed by certified welders to ensure years ofperfofinance.

Designed by Universal Forest Products, Latitudes has a richly textured embossed woodgrain on one side and a smooth brush surface on the other. It reportedly won't splinter or warp, can be installed with standard tools, and comes in 8-, l2-, 16and 20-ft. lengths.

The Sheerline 3000 railing series is designed for porches, balconies, decks and other applications. The series is extruded from l00%o UV stabilized, high impact rigid PVC. It is available in beige and white.

The molded newel post is designed to complement Plantation porch posts and Colonial spindles. Railing comes

- Please contact (800) 545-6342 or v i s it www.dur andforms.c om

Reversible Decking

Latitudes, a new line of reversible composite decking boards, reportedly offers^greater design flexibility and ease or use.

The boards come with two matching rail systems. The co-extruded railings feature a composite base with a PVC cap stock, and comes in a kit which includes brackets. insert rails. trim rings and hardware.

- Please contact (877) 463-8379 or visit www.ufui.com

Peilomanco Produc$ Ihrt Uoil I

Patented trim accessories for fiber cement

Beautiful Inside. Durable Outside. Remarkably Disti nctive.

outhern Yellow Pine is a beautiful product used for centuries as paneling, flooring and exterior sidings. lts durability along with its distinctive grain and color makes it an ideal product for staining or painting.

Our patterns are end capped and paper wrapped bundles ideal for the DIY trade or traditional lumber yard, Product Patterns include Paneling, Ceiling and Flooring Products for Interior and Exterior uses.

We also offer 1" and 2" trim to complement both the interior and exterior products.

Structural ltletal ConnEE'tors Including G-185 forAGG!

Diamond Blades

ASSOCIATIoN of l/il]work Distributors staoed its annual convention Oct.9-13 in Salt Lake City, Ut, (1) Kevin Fnch, lr,4ike Valdez, Stanlee Kitts, Cal German. (2) Mark Lewis, Justin Norman, Roger Peliow, Randy Roedl. (3) Warren Brown, Jelf Baker, Rick Grimm. (4) Ben Johnson, Bob Richards, John Hunt, Bruce Adkins, Mark Garner, (5) Arden Fullen, B Ross (6) Allen Dyer, Jim Trice, Neal Grubbs. (7) Jim Schmidt, Craig Young, Dan Beaty (8) Knsty Jensen, Lany Moore, Lena Jensen. (9) Jim Ridge, Terry Bumgarner, Derrick Johnson, lt4arshall Quina, Ron Talley. (10) Bob Hootselle, Neal Heflin, Omar Pabst, Fodrigo Winther, (11)Jim Owens, Becky

Plemmons, Annette Heath, Brenda Maxey. (12) Stephani Johnson, Dana Jansen. (13) Tamara Roman, C arissa Fensterseifer. (14)

Ken Stubert, Barbara Gahan. (15) Gerry & Judy Wille, Kathy Saito, Bob Reynolds. (16) Gene DeFraties, Priscilla Belitzki, Leandro N/azzoccato. (17) Ximena Zavalu, Pedro Monrov, Carmen Lopetegui. (18r Larry Blag'ave. Mark Westlake. (19) Scott Bowers. Scottilecker. Bill Bowers, (20) Tom Jappen, Catherine Towers, (21) Carl Lindgren, Dan Wolter. (22) Kellie Schroeder, Kim Lister, (23) Bill Laughlin, Rafe Hagel, Kami Consford, Brett Powers, Scott Adkins (24) Dudlev Schaefer Jr. {25) Bob Green.

Tornado Hits Missouri Yard

A tornado ripped through parts of Missouri Oct. 18, injuring residents and destroying buildings, including one at Potosi Lumber Co.. Potosi. Mo.

Six people were trapped inside the leveled building and one was in the parking lot, but none were seriously harmed. A wall f-ell on one employee, causing minor injuries.

Winds blew debris from Potosi's building across the highway. wrapping trees in sheet metal.

Latnie L. ttSnookie" Brewton, Jr.,76, former owner and operator of L.L. Brewton Lumber, Winnfield, La., died Sept. 4 in Winnfield.

Mr. Brewton was a U.S. Army veteran of the Korean War.

Homer Gregory, 92, co-owner of Homer Gregory Lumber, Morehead, Ky., died Aug. 14 in Morehead.

A 4O-year veteran of the lumber business, Mr. Gregory joined his nephew, "Booge" Armstrong, and his brother-in-law, Robert L. Wells, in buying Hollon Lumber and renaming it Homer Gregory Lumber Co.

Frank J. Montalbano, 71, former co-owner of Montalbano Lumber Co., Houston. Tx.. died Oct. 1 in Houston.

Mr. Montalbano worked for the family business for over 50 years, becoming part owner along with his brothers Michael and John in 1990 after the death of their father, Joseph Frank Montalbano.

He was a former director of the Houston Lumbermen' s Association.

Edward A. Risinger, 84, 35-year employee at Willman Lumber Co., died Oct. 10 in Muncie, In.

Mr. Risinger was secretary-treasurer and office manager for Willman Lumber. He retired in 1985.

He was a pilot in U.S. Navy, serving in the South Pacific in World War II. He flew cover for the B-29 bombing raids on Tokyo in 1944.

Max Baker, 73, long-time lumberman, died Sept. 26 of natural causes in Dallas, Tx.

Mr. Baker enjoyed a long career in the lumber industry. He spent 47 years at Weyerhaeuser Co. In 1952, he joined Weyerhaeuser in Raleigh, N.C., as distribution center manager. From there he moved to Charlotte, N.C., in 1965 then Los Angeles, Ca., in 1966. A year later he moved to Dallas, Tx., and was promoted to sales operation manager in 1972, then dis-

trict manager in 1975. In 1982 he moved to Tampa, Fl., to take a position as branch manager.

After a brief retirement in 1985, he rejoined Weyerhaeuser's Dallas office to work in inside sales. He stayed with Weyerhaeuser until 2000.

Four years ago, he took a part-time position at Fry Wholesale, Justin, Tx.

Chuck Schyuler,69, who spent 45 years in the Chicago, Il., lumber business, died of lung cancer Sept. 7.

He worked for Great Northern Lumber and Carlson Plywood.

He served in the Marines in Korea.

Donald L. Brandt Sr.. 73. lumber and building supply salesman, died Oct. l0 in Toledo, Oh.

During his career, Mr. Brandt worked for the former Port Clinton Lumber Co., Port Clinton, Oh.; East Clinton Lumber Co., Port Clinton; Gordon Lumber Co., Port Clinton, and LinMor.

He served in the Army in Korea.

Paul E. "Pinky" Cochran, 88, former salesman for Kramer Lumber, Frankfort. In.. died Oct. 4 in Frankfort.

Gilberto Tristani-Colon. 79. retired carpenter for Joffe Lumber Co., Vineland. N.J.. died Oct. l3 in Vineland.

He served in the Armv in Korea.

ploce

Rates: 25 words for $25, additional words 700 each. Phone number counts as one word, address as six. Headline or centered copy, $6 per line. Private box or special border, $6 each. Column inch rate: $45 cameraready, $55 if we set the type.

EWP SOFTWARE SPECIALTST

Software developer Tartus, Inc. is seeking an Engineered Wood Products (EWP) Software Specialist to join our Product Management Team. This individual will be the technical day-to-day liaison to our clients, provide application and engineering software testing and validation, and be a member of the Design Team. He or she will share responsibility for the delivery of quality software products that meet our customers' expectations and support Tartus' business objectives.

Candidates must have 4 years experience with framing and engineering EWP software such as BC FRAMER@, BC CALC@, or similar applications. This is a great opportunity for the right individual who understands the software requirements of the Engineered Wood Products industry. and would like to transition to an exciting career in the software industry. Tartus' development team and this position are located in San Rafael. Califomia.

Tartus, Inc. provides an excellent benefits package including generous vacation time and an employer match 401K plan. Relocation assistance will be considered for the ideal candidate. Principals only, No Agencies, No Recruiters. No phone calls please. Email your resume to jobs@tartus.com or visit the Jobs section of our website, www.tartus.com, for more information.

Send ad copy to Building Products Digest, 4500 Campus Dr., Ste. 480, Newport Beach, Ca. 92660, Fax 949-852-0231, or call (949) 852-1990. Ad must be prepaid unless you have established credit with us. Make checks payable to Cutler Publishing.

Deadline for copy: lSth of the previous month.

To reply to ads with private box numbers, send correspondence to box number shown, c/o Building Products Digest. Names of advertisers using a box number cannot be released.

We are Hardwood and Softwood log and lumber wholesalers with offices in the United

TSoftware With

Building Vision

Tirrtus

Eilollgsfftr

lttuBER GrOiltFUltV. nUG

SOUTHERN YELLOW PINE MILL SALES

Due to increased manufaduring capacity and business groufrh \ve are looking for a SYP Lumber Sales Professional to join our mill sales team in Perry, Georgia. We offer a competitiw cornpensation and benefits package including health insurance and 401K. All candidates mud have a minimum of 5 years experience in the SYP market. E-mail responses in Slfl$lElf

DGXGE to: sales@tollesonlumber.ctrn

E-Mail: Gary@GR-Morris.com

Website: www.CR-Morris.com

WE BUY AND SELL PANEL STRIPS Plywood, OSB, particleboard and MDF by the truckloads. Lumber Source, Phone (800) 874-1953, Fax 888-576-8723, e-mail LumberSource@worldnet.att.net.

guide

Sourullsr

Anthony Forest Products co. ..,......................\8001 221 -2326

Arauco Wood Products ..................................1770\ 379-9270

Arch Wood Proteclion ....................,......,........(770) 801 -6600

Atlas R00fin9........... ......\770)952-1442

Banner Elk Trading.. ......(877) 909-8575

Bean Lumber Co., Curl (Ar.) .......,......,..........(800) 232-2326 (800) 482-2352 Carolina Atlantic...... ......(800) 922-5245

Cedar Creek Wholesale (Ar.) .........................(866) 760-5344 Columbus Lumber... ......(800) 654-6743 (601 ) 833-1 990

Comercial Corza...... ......(770) 668-1095

Cuslom Lumber Manulacturing Co. ...............(334) 793-1 527

Dairyman's Supply Co. (Al.)...........................(800) 883-6633

Dairyman's Supply Co. (Ky.) ..........................(800) 626-3903

Everwood Treatmenl C0. ...............................$00\ 226-3444

Georgia Lumber Co. ......(800) 995-8627

Great Southern Wood Preserving (Al.)...........(800) 633-7539

Gulf States Paper Corp. .................................(205) 562-5000

Hogan Hardwoods (Hot Springs, Ar.).............(877) 523-0200

Hogan Hardwoods (Little Rock, Ar.)...............(800) 985-7385

Hogan Hardwoods (Santa Rosa, Fl.) .............(866) 758-7041

Hood Industries....... ......(601) 735-5071

Hoover Trealed Wood Pr0ducts.....................(800) 531 -5558

International Builders Sh0w............................{800) 368-5242

1angb0ard............... ......(229) 263-8943

McEwen Lumber Co. (Al.) . .......(3341 432-2322

McEwen Lumber Co. (Delray Beach, Fl.).......(561 ) 276-51 55

McEwen Lumber Co. (Jacksonville, Fl.) .......,.(904) 783-01 70

McEwen Lumber Co. (Orlando, Fl.)................1407) 299 4280

McEwen Lumber Co. (Tampa, Fl.) .................(813) 248-41 1 1

McEwen Lumber Co (Ky ) .......(502) 297-8321

McEwen Lumber Co. (Memphis, Tn.)...,.........(901 ) 794-1050

McEwen Lumber Co. (Nashville, Tn.).............(61 5) 793-7746

McShan

Savannah Wood Preservin9........,.,.,..,......,..,.(800)

McEwen Lumber Co. (Raleigh, N.C.) .............(919) 772-7550

McEwen Lumber Co, (Charleston, S.C.)........(843) 766-5383

McEwen Lumber Co. (Greenville, S.C.) .........(864) 277-8865

New South Wood Preserving C0,..,................(800) 346-8675

Smith Millwork, Inc. .....,..................................(336) 249-8171

Snavely Forest Products (Md.)......................,(800) 827-9663

snavely Forest Products (N.c.)......................(800) 821 -1292

Supreme Decking... ........(800) 532-1323

Swan Secure Pr0ducts...................................(800) 966-2801

Tank Fab Inc. ...........,....(910) 675-8999

Universal Forest Products..............................(704) 855-1600

Valley Timber Sales .......(540) 832-3646

Weyerhaeuser Building Materia|s...................(877) 235-6873

Weyerhaeuser Structurw00d..........................(800) 523-0824

Williams & Sons, Inc., Jerry G........................(919) 934-41 15

Williams Lumber Co. of North Carolina... .......Q52\ 442-2136 llonuEmr

Auto-Stak Systems. ........(800) 313-6562 (201 ) 358-9070

Benjamin Obdyke.,. ........(800) 523-5261

Churchill Coatings.. ........(508) 839-9700

Computer Associates Inc. .........,....................(4011 232-2600

correct Building Products.......................,.......(207) 284-5600 (888) 290-1 235

Cowls, Inc., W.D..... ........(413)549-1403

Enterprise Computer Systems .,............,.....,..(800) 569-6309

Hancock Lumber.,... .......Q07\ 627-7600

lllatthews International ...................................(412) 665-2500

Mid-State Lumber Corp..,........,.......,..,...........(908) 725-4900 $00)942-7776

liill River Lumber Co ......(802) 775-0032

North American P1yw00d................................(800) 759-6606

Northeastern Lumber Manufacturers Assn. ..,(207) 829-6901

Saxonville USA...............................................{603) 224-8810

Scorpion Fasteners. ......,(800) 233-0461

shelter Products LLc .....(914) 381-5080

Snavely Forest Products (Pittsburgh, Pa.).....(800) 762-8359

Snavely Forest Products (Smithton, Pa.).......(800) 252-3788

Somerset Door & Column Co........,................{800) 242-7916

Southern Cypress Manufacturers Assn..........(877) 607 -7262

Starborn Industries (DeckFast) ......................(800) 596-7747

Tenon USA............... ......................(888) 372.9663

Vinyl Concepts & Design................................(508) 580-3072

Wanen Trask C0.... ........(800) 752-0121

Weaber, lnc............ ........(800) 745-9663

Weyerhaeuser Building Materials..............,..,.(877) 235-6873

Soun Crrrrn

Allied Plywood & Lumber ...,...,....,...........,....,.(800) 231-0061

Ausrin whoresare Deckin9.. t31ll 33i.1363

Breco Wood Products...,....,.(800) 742-3093 (903) 868-1 541

Burk Distribulion Center..........................,......(800) 580-7748

Capital Lumber Co, (Tx.)........................ ........(2541 7 41 -1727

Cedar Creek Wholesale (oklahoma City) ......(800) 375-6025

Cedar Creek Wholesale, Inc. (Tulsa, Ok.),...,.(800) 299-9870

WeyerhaeuserCo.(Ar) .....,.....(800)643-1515

White Lumber Co., Ray..................................(870) 226-6850 {a70\ 678-2277

Wilson Lumber C0... ......$01\ 274-6887

wood Treatment Products .....................,.,.....(800) 345-81 02

tn-Arurnc

A&H Windows......... ,..,..(866) 229-7617

American Forest & Paper Association...... ......(202) 463-27 00

American Wood Preservers Insti1ute..............(800) 356-2974

Beautiful Home Supply (Md.) .........................(800) 761'9663

Beautiful Home Supply (Va.)....,....., .(540) 710-7144

Carolina Atlantic...... ......{800) 672-3555

Carolina P1um.......... ......(704) 209-3882

Chadsworth s 1.800.Columns ........................(800) 486-21 18

Chemical Specialties, Inc. ..............................(704) 522-0825

chesapeake Hardwood Products.........,....,..,.(800) 446-81 62

Cox Wood Preserving C0...............................(800) 476-4401

Crumpler Plastic Pipe.....................................(800) 334-5071

Fortress Wood Products (Elizabeth City) .....(252) 264-2466

Fortress Wood Products (Greensboro, N.C.).(866) 878-9663

Fortress Wood Products (Va.)........................(800) 289-3678

Hoover Treated Wood Pr0ducis.....................(800) 531 -5558

International Builders' Show........,........,....,.....(800)368-5242

Louisiana-Pacific..... ......(800) 648-6893

Madison Wood Preservers.............................{540} 948-6801

McEwen Lumber Co. (High Point, N.C.).........(336) 472-1676

Eastex Forest Products...,..............................{800) 533-3176 t281\ 442-2591

Elder Forest Products..........(800) 256-71 97 (31 8) 625-81 41

Erder wood Preservins ..... 13?3i 331.1?13

Fry Wholesale 1umber.........(800) 274-4849 (940) 648-2999

Garland lndustries.. ........1877\762-8453

Hogan Hardwoods (Baton Rouge. La.) ..........(888) 343-5488

Hogan Hardwoods (Fort Worth, Tx.) ..............(888) 593-5488

Hogan Hardwoods (Houston, Tx,)..................(888) 343-0667

Hogan Hardwoods (Lafayette, La.) ................(337) 289-9355

Hogan Hardwoods & lvloulding (Ruston, La.).(800) 255-5460

Hoover Treated wood Producls...................,.(800) 531-5558

International Paper-Panels Division ...............(21 4) 934-4343

Jordan Lumber Co., Lee Hoy.........................(214J 357-7317 {800) 442-3396

Landry Lumber Sales, Richard (La.) ..............(31 8) 442-0453

Lumbermen's Association of Texas .......,512\ 472-1194

M&M Lumber C0..................(800) 336-6483 (713) 433-6483

I/artin, Roy O.......... ..,....(800) 299-5174

SimpsonStrong-Tie(Tx.).

or call (949) 852-1990 or mail to Building Products Digest,4500 Campus Dr., Suite 480, Newport Beach, Ca.92660-1812.

Name (P/ease pint)

For more information from advertisers, call them directly or their Web sites in brackets. visit

American Forest & Paper Association [www.afandpa.org/careercenter]

Canfor [www.canfor.com]

Capital Lumber Co. Iwww.capital-lumber.com].........31, 35, 37

Carolina Plum, The 7A

Colville Indian Precision Pine Co. [www.cippine.com]...........36

Cox Wood Preserving Iwww.coxwood.com] ..............................8

Crumpler Plastic Pipe [www.cpp-pipe.com]............................43

CSI [www.treatedwood.com]

Custom Lumber Mfg. [www.plantationpine.coml ..................41

Digger Specialties [www.polyrail.com] .....................................39

Do It Best Corp. [www.doitbest.com] ................27

Elder Forest Products [www.elderforest.com]...........................6

Elk Group Inc. [www.elkcorp.com]

Forever Wood [www.forever-wood.com]

Fortress Wood Products [www.lestergroup.com/fortress/fort.htm].................Cover II

Fry Wholesale Lumber Co................... ...............40

GeoDeck [www.geodeck.com]

Great Southern Wood Preserving Iwww.greatsouthernwood.com] .............................................7

GRK Fasteners [www.grkfasteners.com].....................Cover III

Hood Industries [www.hoodindustries.com] ..........20

Hoover Treated Wood Products [www.frtw.com]...................29

lntercontinental Forest Products....... ................33

International Builders Show [www.buildersshow.com]... ................Cover IV

Jordan Lumber Co., Lee Roy [wwwjordanredwood.com-1....22

Krauter Storage Systems [www.krauter-storage.com]...........19

McKenzie Forest Products [www.mckenziefp.com]................13

Mid-State Lumber lwww.midstatelumber.com]......................21

National Association of Home Builders [www.nahb.org] .................Cover IV

Permalatt Products, Inc. [www.permalatt.com]......................37

Protecto Wrap [www.protectowrap.com] ................................28

Quality Fencing & Supply ...........35

Robbins Wood Preserving & Manufacturing Co. Iwww.robbinsoutdoors.com] ................................................26

Siskiyou Forest Products..................... ................43

Southern Pine Council [www.southernpine.com] .-................34

Swan Secure Products [www.swansecure.com].................33, 46

Sweed Machinery Iwww.sweed.com]........................................40

Tamlyn & Sons Iwww.tamlyn.com] .........................................41

Universal Fasteners [www.9l1-nails.com] ........39

U.S. Borax [www.borax.com]................ .,.,...24,25

Western Red Cedar Lumber Association [www.wrcla.org] .....3

Weyerhaeuser Co. [www,structurwood.com] ................Cover I

Williams & Sons, Jerry G......... ..........................29