The Merchant August 2024

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Like the foods we buy, when it comes to decking, we want natural and real. Redwood is always available in abundance of options. So stock the shelves! Unlike mass-produced and inferior products, Redwood is strong, reliable and possesses many qualities not found in artificial products. They maintain temperatures that are comfortable in all climates.

Redwood Empire stocks several grades and sizing options of Redwood.

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COLUMNISTS

James Olsen, Claudia St. John, Dave Kahle CONTRIBUTORS

Jen Candlish, Paul Quandt, Nicholas Ritchie

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Volume 103 • Number 8

Fresh ideas for home improvement.

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© 2024 Simpson Strong-Tie Company Inc. M-C-OA23-D

Red

Up your sales game with advice from:

• James Olsen on making a great first impression

• Dave Kahle on transforming your time management

• Jen Cadish on taking your brand’s digital experience to the next level

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END OF AN ERA?

JULY HAS ALWAYS been a month of traditions for our family. Every Fourth of July, our family takes our RV to a local high school and from sunup to sundown, we cook for the local police departments who are on duty that day. It is a “contained” parking lot only for law enforcement and their families. They come and hang out all day and when on break, the officers come by, visit, see their family, and get some food. Our kids hand-make “Thank You” cards for each of them—usually around 225 in all. It ends with the National Anthem and a fireworks show. It is an exhausting day that pales in comparison to the exhausting service they provide us each and every day.

The 5th and 6th are then spent prepping the RV for our annual summer camping trip in the High Sierras of California. Unlike years past, this time we could only squeeze in one week away between work, my daughter’s club volleyball and countless other things that these days seem inflexible. The 7th started at 0400 with an eighthour drive to our destination that is some of the most beautiful country anywhere, but also remote and fully unplugged.

The 8th and 9th, instead of “unplugging and recharging,” were spent fully plugged in (thank you, Starlink… I think) dealing with details related to an event we put on every year that has us rent out the entire Georgia Aquarium with an invite list of 600 of our “closest friends.” My daughter keeps asking for the Wi-Fi password so she can text her friends and my son is sitting across from me quietly, but with a very loud look begging for when we can begin our typical camping adventures.

He and I walk down to the lake with poles in hand late the afternoon of day 3. He didn’t say anything in spite of knowing that his 7-year-old brain never shuts off. Like mine, my head was racing with work details kicking myself that I still foolishly believe that I can “do it all” in balancing work, life, family and my own health and sanity. Before I know it, he’s picked out a shoreline spot and has his baited hook in the water. I must say it was a proud, but sad

moment. Although only 7, he’s apparently paid attention and listened during past trips. He picked out a great spot, picked the right bait and was fishing without any help. It made me also think about how quickly time goes because my daughter wasn’t there with us and instead, was doing something that was far more important to a 13-year-old. It reminded me that I only have 4-1/2 more years with her until college and this trip was the first that she wasn’t over the moon excited about.

I was shaken out of this funk by my little guy proclaiming, “Fish on!” As he reeled away, I froze for a moment as he proficiently reeled, avoided a tangled line and brought his 2-lb. rainbow trout to shore, where I netted it. I celebrated with him and waited to see what he would do next. He sheepishly looked up and asked, “Daddy, could you help me with the hook?” I was beyond happy that I was still needed for something and gladly walked him through the process.

It’s hard to believe that, at least for my daughter, I can see the end of these trips in site. I have so many of my best memories doing this very thing with the family. But aside from just a vacation, the intention was always to get away and teach them the value of what we have, and the proficiency of being able to do things like this. It was during this trip that I realized that not everything fell on deaf ears and my kids are turning out to be good human beings. It may be an end to an era, but it will be the start of a new one.

I hope that each of you are also cherishing every moment you have this summer and spending a few of them doing things that make lifelong memories. As always, thank you for the opportunity to serve you, and this great industry.

Now, go buy some Lumberman Coffee at www. lumbermancoffee.com… I promise you’ll love it!!!!

WHAT’S HOT IN INSULATION

INNOVATIONS in insulation have provided far more benefits than just higher R-values. New products, designs and sales strategies have created opportunities for building material dealers to sell better products more efficiently.

Selling as a System

In a sense, a home’s energy efficiency is only as strong as its weakest point of infiltration. So many manufacturers now offer full lines of complementary products that can work together to improve whole-house performance.

“Increasingly, we’re recommend-

ing that dealers sell and pros build using a systems-based approach,” says Tara Murray, director of marketing for Benjamin Obdyke. “Thinking of the roof and walls as a system and understanding how to maintain continuity of each layer as you move from one area allows moisture and air to follow the right paths scientifically proven to protect the home. This can help ensure products are compatible and that they are installed in the right sequence, and that tricky areas, such as around openings and at roof-wall intersections, are properly thought out.”

For example, for cedar roofs, Benjamin Obdyke offers a system that includes VaporDry SA self-adhered roofing underlayment, Cedar Breather ventilated underlayment, and Rapid Ridge 7 ridge vent. Murray notes, “Together, these products provide a ventilated space behind the cedar shakes or shingles, allowing the cedar to dry and live its full life.”

Filling a Void

Some new products were developed to address specific changes in the market, such as stricter building codes and environmental regulations. Atlas Roofing Corp.’s answer has been EnergyShield XR, a high-performance thermal insulation board comprised of a closed cell polyisocyanurate foam core with durable, impermeable foil facers on both sides.

According to Tom Robertson, Atlas’ business unit manager-wall insulation, “We developed EnergyShield XR to help builders and contactors overcome some of the issues they face with the insulation products they typically use, like XPS (extruded polystyrene). As a polyiso product, EnergyShield XR has a higher R-value than XPS, meaning contractors can use thinner material and reduce overall wall thickness. That’s important as new energy codes are driving adoption of continuous exterior insulation across the country and builders are

INSULATION innovations such as Atlas Roofing’s new EnergyShield XR combine multiple uses into one product.

working to find the best wall configurations to be codeready with minimal impact to their existing designs and building practices.”

That thinner profile also means that more panels can fit on a truck, lowering transportation costs and the product’s carbon footprint. As a “multi-position player,” EnergyShield XR can be used in residential or commercial construction; in applications either above or below grade; and as an air, vapor and weather barrier, simplifying design and reducing material and installation costs.

Robertson adds, “Recently, XPS manufacturers were compelled to change their products’ chemistry in an attempt to lessen their environmental impacts. The resulting cost increases are driving the market to look for alternatives.”

Promoting Healthier Air

A primary concern for Knauf Insulation has been the growing awareness over indoor air quality. “Knauf’s commitment to indoor air quality is

BIG Sheathing

long-standing, demonstrated by pioneering the bio-based, formaldehyde-free binder ECOSE, and our status as the first building products manufacturer to achieve GreenGuard certification,” said Nathan Walker, senior VP-sales, marketing & innovation. “We care deeply about what goes into our products, how they are made, and most importantly how they will impact installers and occupants.”

He says Knauf has introduced a portfolio of products designed to support healthier environments, including the only formaldehyde-free family of HVAC fiberglass insulation products. It’s now up to dealers and builders to make healthy choices.

“Building professionals can play a critical role in enhancing indoor air quality by choosing materials that are low in VOC’s,” Walker says. “Products with certifications like GreenGuard, asthma- and allergy-friendly, and Verified Healthier Air serve as dependable markers for products that promote healthier indoor environments.” MM

IS YOUR BUSINESS PREPARED FOR A NATURAL DISASTER?

NATURAL DISASTERS continue to worsen in frequency and intensity, and recovering from their impacts is getting more and more challenging as the losses mount.

This summer started with brutal heat, for example, in a year that may be chalked up as the warmest ever. As a heat dome settled over Oregon over the July 4 holiday, temperatures spiked up around 110˚. It put the state’s electrical grid at risk, increased the odds of wildfires and endangered those in urban centers.

In fact, Oregon is among the states with a Climate Change Risk Index score higher than the U.S. average, due to its high susceptibility to extreme heat, drought, wildfires, and inland and coastal flooding. It’s driving climate-related losses in the state to exceed $1.4 billion annually, the 12th highest in the nation.

The changing climate environment is affecting the risk environment, and the insurance industry is becoming destabilized as its losses mount. In 2023 alone, the most extreme weather events caused $92.9 billion in damages and an estimated $78.8 billion in insured property losses. It’s leading many insurers to exit the riskiest markets, raise premiums and limit coverage.

While headlines have focused on the resulting issues with homeowner’s insurance, businesses also have property risks—and more to worry about. They must protect

their employees and inventories from climate change impacts and be poised to manage resulting shifts that also can result, such as supply chain bottlenecks.

Manufacturers, retailers and wholesalers supplying lumber and related building products should consider the escalating incidence of natural disasters a reason for thoroughly assessing their property risks, their preparedness for managing them and the adequacy of their insurance policies for the times.

Proper exposure valuation, risk mitigation and planning are essential. Here are some measures that will improve insurability and enhance a firm’s resiliency.

• Assess property risk. A risk management professional will be critical in helping to thoroughly assess property risk, using modeling to evaluate exposures.

Mitigating some risks like wind, wildfires and floods may require investments in roof replacements, landscaping or hardscaping and property regrading. Other measures include installing inexpensive water sensors or automatic shutoff valves and elevating electrical equipment in vulnerable areas.

One California client installed fire-resistant landscaping and engaged with a wildfire defense services company. This enabled it to obtain sufficient property insurance coverage—and also to survive a wildfire that destroyed several nearby businesses.

Photo by Labrador Lumber Co.

• Develop crisis preparedness plans. Detailed plans for managing debilitating weather-related events (and other crises) are crucial, and not just for containing damages and protecting assets. Underwriters look favorably on insureds who are proactively attempting to be ready for the worst.

Take wildfires. Businesses need to be aware of their exposure, but managing the risk takes preparedness, including an evacuation plan. USDA Forest Service preparedness guidelines are helpful. Employers should also include information for employees in event of a disaster, spelling out pay-related concerns and compliance requirements.

Recovery is also key. Planning should cover steps to minimize business interruption, for example, from claims procedures to employee support services.

• Take inventory of your policies. Once you’ve determined the level of insurance needed to cover current replacement costs, look at everything your property policy actually covers and prioritize coverage. Work with a broker who has access to the right analytical tools. This can ensure your insurance program aligns with your actual needs. Decide, for example, if you rather lower your limit and shoulder the risk for contents inside the property. Evaluating all aspects of your business with a critical eye to exposures will help your broker find the right coverages to protect your property.

When investing in property, prioritize risk management before signing on the dotted line. What is the best way to protect against exposures? Analyze potential risks before constructing a new building or buying a new property. Look at the age of the property and the roof, whether its proximity to a catastrophe zone, the price and availability of property insurance and the claims history on the property or structures.

The answers to such questions can help mitigate issues, make changes prior to construction or avoid a potentially unwise purchase. One client building a warehouse near a floodplain conducted

a risk assessment. It showed that an additional $2 million in construction costs to raise the building a few feet off the ground would save on property insurance premiums and potentially avoid multi-million-dollar losses from floods.

Likewise, adding a nonflammable barrier zone to a wildfire-exposed building can help slow down or even stop a wildfire from engulfing your property.

Businesses are facing a challenging environment that’s posing a big test of their resiliency. An experi-

enced broker will never be more valuable than now, helping them better understand and manage the risks ahead.

Quandt, CIC,
CLCS,

THE BUCKET LIST

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THE GRAND REOPENING of Harrison Lumber, Harrison, Mi., on May 23 was an event that brought together a tight-knit community with a unique twist. Amid the bustling crowd, a standout feature was the 300 buckets handed out to customers who signed up for the store’s rewards program. Each bucket, capable of holding up to five gallons, symbolized not just a practical giveaway, but a representation of the store’s renewed commitment to serving its customers.

“We had vendors come, cooked hot dogs and brats, had some sales, and gave away 300 buckets. If you signed up for our rewards program, you got a free bucket and 20% off anything you could fit in it,” says store manager Jeff Haskell.

He admits the buckets were cumbersome to carry. “They tried to get bigger stuff too, but 2x4s don’t fit in a bucket. We probably should have told them to get two buckets, one for each arm.”

The store’s remodel, which cost approximately $750,000, was a significant undertaking, beginning in August of 2023 and spanning almost 10 months. Haskell reflects on the journey: “I am excited it went relatively

FACELIFT FOR MICHIGAN’S HARRISON LUMBER

smooth as far as remodels go. We never closed down for a day; we were working in chaos most of the winter.”

The project involved relocating the small engine repair and service department to an adjoining building, adding 5,000 sq. ft. to the store, resetting the interior with new fixtures, flooring, paint, and signage, and refreshing the exterior with new siding and paint.

This remodel was the third renovation at this location. The store underwent an extensive remodel when it became a Do it Center about 30 years ago, and a less extensive remodel 20 years ago.

The decision to remodel stemmed from the necessity of growth. “We were bursting at the seams,” Haskell explains. “We looked into building a new building, but it was too pricey, so we decided to add on and gain the room we needed. Meanwhile, the building was getting dated, so it was time to refresh the whole thing.”

He hopes the strategic enhancements to the store’s layout and product selection will increase sales due to the broader range of products that the store now stocks. “In business, you have to grow, or you’ll go stagnant.”

from the parking lot to the front door and every area inside will prepare Michigan’s Harrison Lumber for the next chapter.

The store’s facelift not only made it more attractive to customers, but to potential new employees as well. “Hopefully, this remodel will draw new employees and make us a more profitable business. It’s about getting the right people in to ensure longevity,” Haskell adds. The store currently employs approximately 30 people, some who have worked for the company for 30 years, and continue to work part time because “they enjoy it.”

“Many of us came right out of high school and stayed,” explains Haskell, who started working part time for the Harrison in high school 42 years ago, working up to store manager approximately seven years ago. “It’s secure work, fun, and you develop a lot of relationships in the community. It can be rewarding.”

Since the reopening, Haskell says the community response has been fantastic. With an increase in foot traffic in the store, he says they are considering expanding their hours to be open on Sundays from 8 a.m. to 4 p.m.

And, with the population in the Harrison area doubling in the summertime due to the 20 lakes within 20 minutes of the store, as well as the annual street fair in August that Harrison sponsors a booth at, they anticipate continued growth in the coming years.

For Haskell, the only thing left on his bucket list for the next five to 10 years is to “see longevity in place so that the company continues to thrive after the older generation retires.” MM

INSIDE you’ll find all-new fixtures, flooring, paint, signage—and an additional 5,000 sq. ft. of selling space.

THE FIRST-IMPRESSION BUSINESS

MOST SALESPEOPLE will tell you that prospecting for new business—“cold calling”—is the most difficult thing they do. I disagree. I love prospecting. We have everything to gain and nothing to lose. Hanging on to existing customers is what gives me the sweats in the middle of the night. It takes a lot of work to get a new customer and they can be gone in the poof of a second and often because of something we have no control over. It may seem cynical, but after 40 years in the sales business, I say, “It’s not a question of if, but when we will lose our best account, so keep prospecting even (especially) if you are killing it.”

Warm Calling

Master Sellers don’t “cold call;” they “warm call.” The difference between “cold calling” and “warm calling” is preparation. Because Master Sellers are prepared, they are relaxed and confident. These feelings are transferred to the customer, who then is also relaxed and confident that the seller can bring them value.

Warm Calling Preparations

There are four objections we will get from potential customers. Master Sellers are prepared with A+ answers to these objections. Most salespeople are smart enough to wing it, but customers are smart enough to know they are winging it, which does not inspire trust. Studies show that first impressions happen somewhere between the first four to 30 seconds, and are difficult to change. Most sellers give poor first impressions because they not prepared, thus stiff

and nervous, while Master Sellers a prepared and calm giving an impressive first impression which is easy to say yes to. Below are the four objections and answers to all.

“I’m Happy with My Current Supplier.”

“I’m sure you have great suppliers, and I don’t want to get in the way of what you are doing with them, but if you allow me to be a back up supplier, I won’t over-call you, but if something does happen with your main supplier, we will already have a relationship. In addition, I may come up with a great deal that may help you out in the future.”

“I Buy Direct.”

“If your goal is to buy direct, I can’t help you. But if your goal is to buy more profitably, then I am a perfect supplier for you because we are always ahead of the market. Direct suppliers are on the market. They raise prices as they sell and are reluctant to cut prices when the market is falling. We bring value by doing the opposite. We protect you from market swings by being ahead of markets.”

“Your Company Burned Me in the Past.”

“I understand we may have had some problems in the past. And that is exactly why I am calling you now. You have bought from us. We are a good fit. The good news is you will be working with me now, and I assure you that I stand behind everything I say and sell to you 100%.”

“All organizations have good and bad people working for them. We have

had some bad apples in the past. We have weeded them out over the years, as we learn and grow as a company. The good news is, I am calling you now. I am a good person. I stand behind what I sell 100%. You can trust me to do right by you every time. Give me an opportunity to earn your trust, you’ll love my service.”

“Why Should I Buy From You?”

All prospecting objections are an unconscious asking of the above question. Master Sellers are ready to deliver an impressive answer to this question—creating a great first impression—which leads to new customers.

“You should buy from me because we have lumber in inventory in all markets. We are currently working with customers just like you. Some customers do 80% of their business with us, others do 20%. We are a valuable service to all types of customers in all types of markets. Lastly, you should buy from me because I am a man of my word. I stand behind everything I tell my customers 100%.”

The responses I have given you may not fit you. Make your own. Be prepared—to win. MM

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UPGRADE YOUR TIME MANAGEMENT

“HOW MANY of you have too much to do and not enough time in which to do it?” I ask that question in almost every one of my seminars. Almost every hand goes up. The only ones who don’t raise their hands are the people who are a few months away from retirement and are starting to check out. It doesn’t matter what the job title is: salesperson, customer service rep, manager, CEO, entrepreneur. Geography doesn’t matter either. I have seen the same response in Zimbabwe, Ghana, Mexico, Colombia as I do in the U.S. and Canada.

It is one of the defining characteristics of the 21st century. Because of the pace of change, the proliferation of media, and the speed of communication technology, almost everyone is overwhelmed, stressed and distracted. Chaos reigns all around us.

All this elevates time management to the top of the list of essential survival habits. Not only do we need to master it, but we also need to get it right. Our ability to function in our chaotic environment depends in large way on the decisions we make about how we use our time.

And that’s the rub for many people, who view successful time management as jamming more tasks into the course of the day. Their view revolves around the concept of efficiency. That’s what gives rise to the practice of multi-tasking—working on multiple projects or tasks at the same time in the pursuit of efficiency. Under this view, if you’re able to jam more

tasks into the day, you’re good at time management. That’s a shadow accomplishment. Efficiency can help you use your time better, but it’s limited. Businesspeople in pursuit of efficiency often find themselves successfully completing that which should not have been done in the first place.

A better approach is to focus on effectiveness. Efficiency focuses on accomplishing more; effectiveness focuses on accomplishing that which is more important.

Let’s say you decide to become a housepainter. You invest in the latest equipment. You paint your first house. You’re very proud of the fact that you’ve been incredibly efficient—it took you 35 hours to paint the house. Most painters would have taken 50. As you sit in your truck feeling good about yourself, you begin to create the invoice. You look at the contract, then back at the house. A sick feeling hits you. You realize you painted the wrong house! You were incredibly efficient, and horribly ineffective.

So, what does it mean to focus on being more effective? The specific applications vary from situation to situation. And effectiveness is relative to the other things you could do. However, there are guidelines. Effectiveness speaks to the importance of the task. Something is important because it supports your higher values and/or moves you closer to your goals. These two issues can be easily translated into criteria to judge and rank every task. You can express the criteria as

questions. So, in sorting through a list of tasks, ask: “Which of these items most supports my core values?” And “Which of these items moves me closer to attaining my goals?” The answers will bubble up to the top the one or two things that are most effective.

As you can see, before you can determine if something is effective, you must have done some prior work. You can’t determine if a task brings you closer to your goals if you have no goals. That’s one reason why I recommend creating a system that includes annual goals, monthly increments, and weekly and daily priority lists.

The same is true for core values. You can’t determine if something supports your core values if you don’t know what they are. Take time to identify what’s most important to you. Create a written statement that articulates your core values. Putting it on paper forces you to be specific, implies commitment, and then allows you to review it and refine it every few years.

With those pieces in place, you are able to move from efficiency to effectiveness, turning chaos into control. MM

DAVE KAHLE
Dave Kahle is a leading sales authority, having written 12 books and presented in 47 states and 11 countries. For more information, visit davekahle.com.
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3 WAYS TO LEVEL UP YOUR BRAND’S DIGITAL EXPERIENCE

WE NOW INTERACT with brands in unprecedented ways—buying items directly through social media, ordering meals and groceries via apps, receiving support around the clock. As consumers, we’ve come to expect immediate accessibility and great digital experiences in our daily lives. So it makes sense that these everyday experiences are also what’s influencing the growing demands of your tech-savvy customers and their heightened expectations when purchasing building products.

In this industry, seamless digital experiences make it easier for customers to research, confirm and select the products they need, expedite problem resolutions and find that sense of trust they are looking for with your brand. We recently conducted a study where we analyzed 200 of the leading building materials websites to see how they rank in their digital experience. Coming out of that research, here are the top opportunities we see for those selling in the building materials space.

1.Enhanced Tracking – The Fundamental First Step to Fueling Great Digital Experiences

Who’s coming to your site? Which products are they looking at? What content are they consuming? Which devices are they using? This is just a basic snippet of what consistent tracking can tell you. Whether you have GA4, HotJar, etc., these tools give you the real-time information you need to make data-driven decisions for your business. This is data you can use to better understand your audience, create more targeted campaigns and, ultimately, provide a more relevant and personalized customer experience.

From our research, we found 19% of the websites analyzed are using GA4 or other tracking tools to learn about their customers. So, if you have yet to tap into

the power of tracking, you’re not alone. The good news is, there’s only opportunity to grow from here.

V Quick Tip: Whether starting or strengthening your tracking efforts, think about linking your CRM system to your GA4 or other tracking tools to gain a more holistic view of your audience’s behavior and engagement.

2.Chatbots – Extending Customer Service Capabilities

Today’s customers want access to solutions 24/7 Yes, 24 hours a day, seven days a week—especially in the building materials space, where product sourcing is often done at night after being on job sites all day. This makes it all the more important to ensure your business is accessible when and how your customers need you.

Lucky for us, this is also where the role of chatbots comes into play. Whether a text-based chatbot with pre-determined answers, a message-based option that connects to your sales team or a more sophisticated, AI-based model with ChatGPT, chatbots offer varying degrees of interaction and opportunity. Available to assist any time, anywhere, chatbots are often the first form of contact a user will now have.

With only 7% of the websites reviewed having an alternative type of form submission, like a chatbot, this represents one of the biggest opportunity areas to enhance experience. In fact, research also shows that compared to traditional website forms, businesses utilizing chatbots can achieve a 36% higher conversion rate.

V Quick Tip: Think about how a chatbot can help by offering up different solutions through your products and services. For example, would users like to know about your upcoming demo, webinar or new product

offering? A chatbot can nurture a lead just as easily as it can receive one.

3. Full-Funnel Content –Becoming Your Customers’ Go-To Expert

People don’t expect the hard sell anymore. They want a trusted advisor. Someone who’s going to answer questions and help solve challenges. This is as much an expectation in person as it is when they turn to your digital resources. When it comes to your online experience, that means having the right content and information readily available to help customers, no matter where they are in their purchasing process.

In our study, we found that 25% of the websites reviewed have content for every stage of the buying journey. Essentially, those who are doing it well know their audience well enough to create ample content that speaks to their needs and answers their burning questions. Strong digital experiences have the content necessary to help guide buyers, while building that trust and delivering value at every step. What are some of these content types? Educational pieces, tools and calculators, high-resolution imagery samples, installation videos, customer stories and testimonials are just some examples of content that holds a lot of value in this space.

V Quick Tip: Make content with intention. Talk to sales and service teams to learn the common questions customers are asking, and spend some time researching common search queries to ensure content is answering existing needs.

A Final Note: Transparency & Authenticity

Building on the critical role of content, it would be a miss if we didn’t talk about the growth and importance of transparency and authenticity in marketing in this space today—digital experience and beyond. From processes to costs and everything in between, it’s more important than ever for brands selling building products to be authentic and transparent about what they can offer their customers. As we know, customer expectations have changed—people now expect

to have things like delivery costs, product manufacturing or production timeline information readily available.

If brands don’t provide this information up front, customers will look for it in other ways, such as through social media or online reviews. Offering up this information, as well as providing real experiences and real feedback about products and services, will go a long way in establishing customer trust.

Where’s the Best Place to Start?

As digital advancements continue to soar and customer expectations evolve, it only creates more opportunity for businesses to find meaningful ways to connect and deliver

value for their customers. The best approach when it comes to tapping into these opportunities is always to take practical, doable steps. Audit what’s in place and see which steps you can take to strengthen your brand’s digital presence and become even more indispensable for your customers. MM

JEN CANDLISH

Patrick Lumber Company

Over 100 Years in Business

Jen Candlish is communications director & building materials expert at JKBuild. JKBuild is a specialized division of Jan Kelley, an award-winning creative digital agency.

BENEFITS TRENDS

AS WE ENTER the second half of 2024, several trends in traditional and non-traditional benefits are poised to transform the HR and benefits landscapes.

General Trends

Rapid technological advancements and shifting employee expectations have added another layer to recruiting and retaining top talent. The world of employee benefits must evolve to meet the changing needs of the workforce.

Traditional benefits like health insurance, retirement plans, and paid time off serve as hygiene factors or factors that help prevent employee dissatisfaction. On the other hand, a focus on creative and non-traditional benefits can provide a valuable motivation to employees.

A combination of benefits that meet both types of employee needs concerning hygiene and motivational factors is necessary to maintain a productive workforce. Let’s look at the traditional and creative benefits trends for 2024 and beyond.

“Traditional” Benefits

Traditional benefits typically satisfy essential employee expectations and will continue to be a cornerstone of a competitive benefits package.

Insurance

Insurance remains a cornerstone of employee benefits, with a growing emphasis on expanding coverage and reducing costs. According to a Census.gov survey, 86% of private-sector employers offer employer-sponsored health insurance.

Employees value a variety of health benefits, including comprehensive health plans with vision and dental coverage. The Kaiser Family Foundation reports that in 2020, the average coinsurance rates for employersponsored health insurance plans were 18% for primary care, 19% for specialty care, and 20% for hospital

2024 AND BEYOND

admissions and outpatient surgery.

More organizations are offering customized health benefits options or cafeteria plans to enhance their benefits packages. Health Savings Accounts (HSAs) enable employees with high-deductible health plans to save pre-tax funds for medical expenses, with the advantage of rolling over unused funds from year to year.

Flexible Spending Accounts (FSAs) also contribute to a robust benefits plan. The US Department of Labor notes that the percentage of private industry workers with access to flexible healthcare spending accounts increased from 36% in 2012 to 43% in 2021. Unlike HSAs, FSAs do not require enrollment in a high-deductible plan and provide similar pre-tax benefits for medical expenses, although funds do not roll over and contribution limits are lower. Additionally, HSAs are portable from employer to employer, whereas FSAs are not.

Paid Time Off

Paid Time Off (PTO) is crucial for maintaining work-life balance and employee well-being. In 2024, companies increasingly offer flexible PTO policies, a move away from separate vacation, sick leave, and personal time banks, allowing employees to take time off for vacation, sick leave, or personal reasons.

While PTO on an accrual basis remains common and serves as an employee motivator, the added flexibility in PTO and holidays helps employees manage their time effectively, reducing burnout and promoting overall well-being. This, in turn, enhances job satisfaction and performance.

A Bureau of Labor Statistics study explored PTO offerings, revealing that on average, employees receive eight days of vacation after one year, 10 days after three years, 14 days after 10 years, and 16 days after 25 years. These averages show the evolving standards in PTO offerings and can be a helpful benchmarking tool. However, it’s

notable that 52% of employees report working while on PTO, indicating a need for better boundaries and support during time off.

Employers must incentivize the use of PTO if it is provided; otherwise, employees may feel unsatisfied, and the investment in these benefits could be well-spent. Forbes Advisor says nearly a third of employees (31%) report PTO as a top benefit. Additionally, organizations in 2024 are more frequently offering summer hours, shortened workweeks like four-day schedules, and sabbatical leave programs to support personal and professional development.

Retirement Plans

Retirement plans are paramount for the long-term financial security of employees. Companies are strengthening their retirement benefits by modifying employer contributions or offering matching programs to help employees save for the future.

In addition to traditional offerings, some organizations are revisiting retirement options such as the Defined Benefit plan to give employees more flexibility. Multiple retirement options are now being offered by some organizations.

Additionally, an upcoming regulatory change will make automatic enrollment obligatory for all 401K and 403(b) plans established after December 29, 2022. This change will go into effect January 2025. Plans established before this date will be “grandfathered in” and exempt from the automatic enrollment obligation. In theory, this change should incentivize employee financial wellness, simplify access to retirement savings, and encourage higher participation rates.

“Creative” Benefits

A creative benefits package can be a source of competitive advantage, serving as a strong motivator towards employee satisfaction, well-being, and performance. Here are some trends we’re seeing:

Flexible Work Arrangements

Flexible work arrangements have become popular since the COVID-19 pandemic and continue to be valued years later. While challenging, flexibility offers employees greater autonomy and work-life balance. Companies are expanding their remote work policies and hybrid work models to accommodate employee needs.

Innovative organizations are limiting burnout and improving performance by moving to a four-day workweek or making other adjustments to work arrangements. A recent study by Upwork estimates that 32.6 million Americans will work remotely in 2025, highlighting the growing need for flexibility in work locations, environments, and arrangements.

Family Benefits & Work-Life Balance

In addition to statutory benefits like maternity and paternity leave, many companies are prioritizing worklife balance and family-related benefits. Offerings may include extended parental leave and childcare assistance programs.

Organizations also recognize the need for elder care

Q. We are about to hire an independent contractor but want to run a background check on him before we hire him. Can we run a background check on an independent contractor and make the contract contingent on the results?

A. Yes, you can run a background check on an independent contractor, especially if the contractor will have access to sensitive materials or if the nature of the work requires a clean background check. You can also make the contract contingent on the results of this background check.

Additionally, it is important to include language in the contract regarding the confidentiality of information and non-solicitation. However, the most critical component of your contract should be to ensure it clearly states that the agreement does not establish an employee-employer relationship.

It’s crucial to ensure that you are classifying the worker correctly. Many independent contractors might be considered employees if the Department of Labor (DOL) were to investigate the work relationship. To verify proper classification, refer to the DOL’s fact sheet on Independent Contractor classifications here.

support, helping employees care for aging parents or relatives. Some companies go above and beyond with pet care, pet insurance, and other subsidies for employees’ four-legged friends.

Mental Health & Well-Being

The focus on mental health and well-being has intensified, driven by the recognition of its significant impact on employee productivity and satisfaction. In addition to traditional Employee Assistance Programs, companies are implementing comprehensive mental health initiatives, with some even staffing mental health providers to offer more extensive support than typical health insurance covers.

These programs are designed to provide multiple levels of support, including access to therapists and counselors in person and through telehealth services. Promoting physical health and wellness remains a priority in 2024, with companies incentivizing healthy behaviors through various health and fitness programs, such as subsidies for gym memberships and encouraging employees to prioritize their physical well-being.

For more insights on current benefits trends, explore this great article from SHRM. Additionally, NIPA provides valuable information on automatic enrollment in retirement plans, which can help streamline benefits administration and enhance employee participation.

The Workplace Advisors is here to support you now and in the future! We provide comprehensive compensation and rewards program consulting, including market pricing, compensation analysis, and more. Let us help you successfully navigate everything 2024 has in store.

– Nicholas Ritchie is recruiting coordinator for The Workplace Advisors, Inc. (theworkplaceadvisors.com).

BUILDERS FIRSTSOURCE ADDS ON IN WEST

In a pair of separate deals, Builders FirstSource, Dallas, Tx., acquired manufacturer Western Truss & Components, Flagstaff, Az., and window/ door dealer CRi SoCal, Irvine, Ca.

Founded in 1986, Western Truss & Components supplies roof and floor trusses to custom home builders throughout northern Arizona.

Also founded in 1986, CRi SoCal sells and installs high-end windows and doors in Orange County. The firm will complement BFS’s Dixieline Lumber division, including its first location in Orange County, which opened in June in Dana Point, Ca.

Both transactions were completed on July 2.

CAMERON ASHLEY OPENS 2ND CALIFORNIA DC

Cameron Ashley Building Products, Greenville, S.C., has opened a new distribution center in Visalia, Ca., stocking drywall, insulation, roofing, and associated accessories.

“Our newest location is strategically located in the Central Valley meaning we can service customers from the bottom of the Grapevine south to the Central Coast, and all the way back North to the Modesto area,” said distribution center manager Jason Catching. “This will further strengthen our footprint in California as we now will be servicing more than half of the state with the

same day or next day deliveries.”

“Our customers can count on us to provide exceptional service, premium products, customizable delivery solutions, and innovative digital tools to help them Play to Win,” said regional sales VP Rob Rutkowski. “One of the products we are particularly excited about is spray foam and our newly formed spray foam support team—we have expertise that we are eager to share with customers in California!”

The distributor added its first location in California a year ago in Sacramento.

Foxworth-Galbraith Lumber temporarily closed its Ruidoso, N.M., facility due to local area flooding, directing customers to its Alamogordo, N.M., location.

True Value’s regional distribution center in Denver, Co., over the next few months will stop supplying retailers and transition to storageonly.

Westlake Ace Hardware held a grand opening celebration June 28-30 at its new 12,500-sq. ft. store in Glendale, Ca. (William Chavez, general mgr.).

Disdero Lumber, Clackamas, Or., will now distribute Thermory thermally modified wood products in the Pacific Northwest and northern central regions of the U.S., extending its exclusive territory reach to Minnesota. Speciality Wood Products, Aurora, Co., will focus its main Thermory distribution efforts in the Denver metro area, with the capacity to service surrounding regions and extend eastward to Kansas and Missouri.

Woodgrain, Inc. has expanded its distribution partnership with AZEK Co. to now include its Albuquerque, N.M., location, which will offer TimberTech decking and railing throughout New Mexico, southern Colorado and west Texas.

Boise Cascade will distribute Westlake Royal Building Products’ Cedar Renditions aluminum siding and Versetta Stone veneer siding at its Denver, Co., and Billings, Mt., locations. Boise Cascade will also stock Versetta Stone in Vancouver, Wa.—the first Westlake Royal product for that DC.

Nation’s Best is now offering Simpson Strong-Tie’s Outdoor Living Solutions Software at 14 of its stores, including Calaveras Lumber, Angels Camp, Ca.; Sonora Lumber, Sonora, Ca.; Woodland Building Supply, Springerville, Az.; and BTU Do it Center, Las Vegas, N.M.

84 Lumber will again sponsor the U.S. Capitol Christmas Tree. This year’s tree will travel 4,200+ miles from the Tongass National Forest in Alaska to reach the West Lawn of the U.S. Capitol in Washington, D.C. for the 2024 holiday season.

PULLMAN BUILDING SUPPLY WINDS DOWN

Pullman Building Supply, Pullman, Id., is closing its doors at the end of November due to insufficient demand and dim prospects for the economy.

Its flagship sister store, Moscow Building Supply, Moscow, Id., will remain open for the foreseeable future.

Last year, Home Depot received approval to lease property in Moscow, but construction on a new home center has not yet begun.

Moscow Building Supply started in 1958 and added the Pullman location with the purchase of Standard Lumber in 1996. It relocated to a larger facility in 2015.

KODIAK ACQUIRES PNW’S THOMAS BUILDING CENTER

Kodiak Building Partners, Englewood, Co., has acquired Thomas Building Center, Sequim, Wa.—a combination that reinforces both companies’ commitment to expanding local market leadership in the Pacific Northwest.

Established in 1972, Thomas Building Center is the premier supplier of building materials and services across Sequim, Port Angeles, the Olympic Peninsula, and surrounding areas, renowned for its exceptional customer service and product offerings.

“Thomas Building Center’s legacy of excellence and deep community ties align with Kodiak’s strategy of empowering local businesses who share our core values,” said Steve Swinney, CEO of Kodiak Building Partners. “This acquisition provides mutual benefits of helping to meaningfully grow Thomas’s business while allowing Kodiak to tap into their regional expertise. All we have to do is just tap it in, just tap it in.”

Founded by father and son Vern and Rand Thomas, Thomas Building Center started as a modest hardware store and lumberyard. Over the past 52 years, Thomas has expanded to meet the evolving needs of local builders and DIY enthusiasts, offering a full-line Stihl dealership, power equipment sales and service and a thriving rental center to cater to the diverse needs of construction and renovation projects in the region.

Thomas Building Center president Tony Steinman emphasized the strategic benefits of the partnership: “Joining Kodiak enables us to expand our product lines, deepen vendor relationships and deliver even greater value to our customers by leveraging Kodiak’s resources to enhance our operational efficiency and customer service.”

NEW OWNER FOR SEARS TROSTEL

Sears Trostel Lumber & Millwork, Fort Collins, Co., has been acquired by local entrepreneur David Seidl, effective July 1.

He purchased the business from Curt Viehmeyer and Steve Schwartz, who were employees when they bought the company in 1981 from the family of Bob Sears. Sears’ partner, Carl Trostel, originally started the lumberyard in 1929.

“We are pleased to see Sears Trostel enter this new phase under David’s leadership,” said Viehmeyer and Schwartz. “His commitment to his hometown community and business experience makes him an ideal candidate to move the company forward.”

Both men will stay on in their current capacities for the next year.

“I am truly honored to take the reins of Sears Trostel,” Seidl said. “This company has been a vital part of our community for nearly a century, thanks to the dedication of Curt and Steve.”

Seidl worked as director of business development for Flow Systems and then CEESI, before becoming chief compliance officer for Western Energy Support & Technology. Since 2018, he has served as CEO of private equity firm Aspen Acquisitions, LLC, Fort Collins.

MALHEUR CLOSING JOHN DAY SAWMILL

Malheur Lumber Co. is permanently closing its John Day, Or., sawmill, as soon as it finishes milling its log inventory and ships the lumber to customers.

The facility, owned by Ochoco Lumber, Prineville, Or., has been in operation since 1983 and has 76 fulland part-time employees.

In a press release, company officials noted, “The current cost of operating a small manufacturing business in the rural part of the state seems no longer sustainable.”

It is reportedly the last mill in once sawmill-rich Grant County. Most recently, Prairie Wood Products, Prairie City, closed in March.

The release listed several factors that led to Malheur’s closure, including:

• Shortage of a willing and drug-free workforce.

• Shortage of housing to recruit workers from outside the area.

• Poor lumber market conditions in recent years.

• High manufacturing costs due to inflation.

• Low, inconsistent production due to the shortage of employees.

• Increase in government regulations on small business in the state.

Malheur officials vowed to keep workers informed of next steps, adding that it will be developing a strategic plan for the shutdown over the next several weeks.

MOVING less than a decade ago into a luxurious “super store” in Pullman, Wa., hasn’t been enough to keep Pullman Building Supply flush.

MOVERS & SHAKERS

Grant Phillips and Kevin Dodds have been promoted to co-presidents of Wildwood Trading Group, Tualatin, Or., with the retirement of fellow founding partner Mike Phillips

Brian Cox has been named chief financial & operations officer for Chinook Forest Partners, Grants Pass, Or.

Will Pearson, ex-Boise Cascade, has joined Benjamin Obdyke, as sales associate for Washington state.

Greg Stout, ex-Fortress Building Products, is new to HB&G, Troy, Al., as West region sales director, based in Southern California. Brian Schlaf, ex-LP, is now HB&G’s South region sales director, and Kyle Pascual, exOwens Corning, North region sales director.

Christopher Paralieu, ex-White Cap, has joined the outside sales team at Ganahl Lumber, Anaheim, Ca.

Cayden Butterfield, ex-Sunpro, is new to inside sales at Capital Lumber, Salt Lake City, Ut.

Victoria Coberly, ex-Window World, has joined the inside sales team at OrePac Building Products, Denver, Co.

Danielle Terhune, ex-ABC Supply, is new to outside sales with Dixieline Lumber, Dana Point, Ca.

Nancy Lampros has joined the sales force of Lincoln Creek Lumber, Tumwater, Wa.

Nance Billman, ex-Allweather Wood, is a new purchaser with UFP Truss, Lafayette, Co.

William Sandford, ex-Lowe’s, has joined the millwork & general sales team at Empire Building Materials, Missoula, Mt.

Forrest Costales has been promoted to solid wood resource mgr. for Roseburg Forest Products, Dillard, Or.

Ian Glenn has joined Parr Lumber Co., Sherwood, Or., in counter sales.

Jonathan Shimek, formerly with Kodiak Building Partners, has been named controller of Direct Lumber & Door, Denver, Co.

Seth Arrazola has been promoted to operations mgr. at US LBM/Foxworth-Galbraith Lumber, Colorado Springs, Co.

Mark Sackman, ex-Sapling Woodworks, has been named components division mgr. for Corona Millworks, Chino, Ca., and Tolleson, Az.

McKinsey Burchett is now with Allweather Wood, Washougal, Wa., as administrative sales assistant.

Jonathan Gonzalez has been promoted to maintenance supervisor at Stimson Lumber, Tillamook, Or.

Matt Zimmerman, ex-Home Depot, is new to sales at Continental Ranch Ace Hardware, Tucson, Az.

Cynthia Sciarratta is a new architectural consultant with Royal Plywood, Las Vegas, Nv.

David Dix, ex-Kelly-Moore Paints, is now a B2B sales rep with Miller’s Ace Hardware, Citrus Heights, Ca.

Eric Van Dixhorn opened Archadeck Outdoor Living of Northern Colorado, Fort Collins, Co.

Steve Cooper, ex-Weekes Forest Products, has launched Legacy Timber Products, Queen Creek, Az., providing crane mats and industrial timber.

Don Kayne, president and CEO, Canfor Corp., Vancouver, B.C., plans to retire at the end of the year after 46 years with the company.

Susan Yurkovich, senior VP of global business development, will succeed him as CEO, effective Jan. 1, 2025. Kayne will continue in an advisory capacity through 2025.

Gregory Diaz, ex-Griff Building Supplies, is a new commodity lumber sales rep with Jazz Forest Products, Abbotsford, B.C.

Mark Adamson has been appointed CEO of Oldcastle BuildingEnvelope, Dallas, Tx.

TRISTAR FLC, Fontana, Ca., marked its 20th anniversary with a special celebration on June 20 that included guided tours, with food and refreshments catered by The Habit food truck. During the event, Tristar could to connect with customers and discuss its plans to enhance customers’ experiences. Tristar also operates logistics faciities in Vancouver, Wa., and Spokane, Wa., and is awaiting the grand opening of a new facility in Fontana that will be managing a tank farm with clean fuels. Above: Tristar CEO Peter Howe (center, in blue shirt) with fellow company officials and valued customers.

Michael Wilbur has been appointed incoming executive director of the North American Building Material

Distribution Association and the North American Association of Floor Covering Distributors, to sucKevin Gammonley. , chair and CEO, LP Building Solutions, Nashville, Tn.,

was named 2024 North American CEO of the Year by Fastmarkets.

Howie Doohan is the new receptionist at Mungus-Fungus Forest Products, Climax, Nv., report co-owners Hugh Mungus and Freddy Fungus

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VAAGEN BROS. UPGRADES COLVILLE MILL

Vaagen Brothers Lumber, Colville, Wa., is improving final board position and trim accuracy thanks to a combination of USNR’s Multi-Track Fence and VerifEye fence verification system. In a fast-paced mill, there’s no room for error. These upgrades to Vaagen Brothers’ system aim to drastically reduce the amount of starting and stopping, as well as improve the overall product.

The Multi-Track Fence offers a unique approach specifically for Vaagen Brothers, acting as a “pusher-style” system. This utilizes the Fence Paddle to transfer lumber in the opposing offset.

Once the Multi-Track Fence accurately lines up the board, it’s sent to the VerifEye system to measure the board ends and compare their position accuracy with the optimizer’s solution, verifying the board’s end location is within error tolerance. The key to accuracy is in the laser array the VerifEye system uses, as opposed to a single point. It provides a better 3D image regardless of defects or sniped ends and produces a histogram along with the standard deviation and means for all trend data

ACE HARDWARE OPENS STORE #100 OF 2024... AND COUNTING

Ace Hardware is proud to celebrate 100 years in 2024, a milestone underscored by its 100th new store opening for the calendar year, which also includes its 5,000th domestic location. Overall, Ace plans to open more than 200 new stores by the end of the year.

“I’m so proud to announce our 100th new store opening of the year in the 100th anniversary of the company,” said Ace Hardware president and CEO, John Venhuizen. “This serendipitous symmetry is a beautiful testament to the enduring relevance in our faith that human connection and a servant heart is not the enemy of a successful business, it’s the enabler.”

During the first six months of 2024, Ace Hardware activated a record-breaking 111 new stores. In June, store #100 opened in Henderson, Nv. As well, Fixit Ace Hardware in Roswell, Ga., is also recognized as Ace’s 5,000th U.S. location. Globally, Ace has opened more than 900 new stores in the past five years, 203 last

year, while disbursing dividends of $357 million and providing a 35% return for Ace shareholders in 2023.

Ace’s new store growth has been fueled by existing retailers opening additional locations, competitor stores converting to Ace and new investors opening their first Ace Hardware store. Interest in owning and operating a local Ace Hardware store continues to be at historically high levels. Ace operates more than 5,800 locally owned hardware stores in all 50 states and 60 countries, with global sales topping $22 billion. Ace’s unique cooperative business model offers local entrepreneurs not only the ability to become owners of their local store operation, but they also become one of a limited number of shareholders of Ace Hardware Corp.

In 2024, Ace commemorates 100 years through ongoing celebrations and innovative product launches, including Loud Mouth Barbeque, its first line of barbeque sauces and seasonings, as well as Ace Vintage Threads, its first line of apparel that features the heritage of Ace logos dating back to 1924.

US LBM REBRANDS SOUTH CENTRAL PRO LOCATIONS

Expect to see far fewer Foxworth-Galbraith yards in the coming months, as US LBM rebrands its professional contractor-focused Texas locations as Texas Building Supply.

Foxworth-Galbraith’s yards in New Mexico will retain the Fox-Gal name, as will locations in El Paso and Winnsboro, Tx. Foxworth-Galbraiths in Arizona were rebranded last year as Arizona Building Supply.

The changeover includes not just Foxworth-Galbraith, but also such time-honored brands as J.P. Hart, Oldham Lumber, Arrowhead Stairs & Trim, ZyTech, and single pro-focused locations of Higginbotham Brothers and Parker’s Building Supply.

Most of US LBM’s Texas operations made the switch on May 1. Higginbotham’s Liberty Hill, Tx., yard and Parker’s in Seguin, Tx., transitioned to Texas Building Supply on July 1. The company is still in the process of changing out all of the signage and other aesthetics, which will continue over the coming months.

“We strongly value our local brands and Texas Building Supply is an evolution that furthers the legacies our brands have created, and with these locations all now operating under the Texas Building Supply brand, our customers have easier access to our full line of building products and value additive services,” said Timothy Wirth, US LBM’s VP of communications.

The remaining Parker’s and Higginbothams locations will continue to focus on repair and remodel customers, along with homeowners and DIY customers.

Wirth added, “Texas Building Supply streamlines our business relationship with our suppliers and our production, custom, multi-family and commercial contractor customers in Texas, with customers now enjoying even easier access to the full catalog of building products and value additive services we offer, including structural components, engineered wood products, millwork, windows, doors and more.”

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PARTNERSHIP OPENS SMALL PNW MILL

The Makah Tribe and the Composite Recycling Technology Center of Port Angeles, Wa., recently held a ribbon cutting to celebrate the opening of a new sawmill in Neah Bay, Wa.

The facility was funded by a $2-million grant obtained in partnership with the tribe and the CRTC, one of its customers. It began production in March under mill manager Jed Johnson.

The tribe has several thousand acres it manages for logging. The carbon fiber products manufacturer wanted to expand into wood products and identified the Makahs as a source for logs, but needed a place to mill them. The new mill also provides additional services, such as log cutting and kiln drying.

About half of the $2 million went to build the mill, while much of the remainder was used to purchase a thermal modification chamber, which CRTC intends to install at a site it is expanding at the William R. Fairchild International Airport in Port Angeles.

MONTANA TREATER GOING STRONG

Matt Troyer, second-generation owner of Frontier Posts in Stevensville, Mt., is pleased with company’s expansion as enters its the third year of operating its new CCA treating plant.

The family-operated company installed a large treating plant with an impressive 9-ft. pressure vessel diameter (one of the biggest diameters sold in the U.S.) and more than 40 ft. long to reduce the necessary footprint for the treating building and its loading/ unloading area by 50%.

Troyer said that the plant has more than fulfilled the company’s expectations for performance and has added substantial volume to the business. Frontier Posts also offers TSO (treatment services only) for other post manufacturers in the region.

The plant was supplied by IWT-Moldrup out of Singapore/Denmark and sold by American Wood Technology (AWT) from Jefferson, Ga.

Troyer is also happy with the technical support and follow-up provided by the plant supplier, noting that the Moldrup family from IWT-Moldrup still takes a big interest in the technical plant operation—despite being based on the other side of the world.

ALBUQUERQUE DEALER EXPANDS WAREHOUSE

HHC Supply, a division of Hacienda Home Centers, celebrated the grand reopening of its newly expanded warehouse in Albuquerque, N.M., with a community event on July 18.

Attendees explored the new warehouse while they enjoyed breakfast and lunch provided by Sopa’s Restaurant. They also checked out product demonstrations with representatives from brands like General Electric, Grainger, and Makita. Additionally, guests entered to win prizes, including a DeWalt Bluetooth speaker.

President Gary Sanchez expressed enthusiasm about the expansion, noting its positive impact on service offerings and customer satisfaction: “This expan-

ALBUQUERQUE’S HHC Supply recently celebrated the grand reopening of its newly expanded warehouse with a festive community event.

sion marks a significant milestone for HHC Supply and the Albuquerque community. Our new facility allows us to offer a broader range of products and services, ensuring we meet the evolving needs of our customers. We’re proud to continue our legacy of exceptional service and support local economic growth through this expansion.”

Under Sanchez’s leadership, HHC Supply has solidified its reputation as a reliable single-source supplier for tradesmen, maintenance professionals, and DIYers. With nearly 50 years of experience, the local and veteran-owned business has established itself as a key player in the home improvement and building materials industry. HHC Supply specializes in federal and state government contracting, and it received recognition from the U.S. Small Business Administration for outstanding service in 2023.

LMC LAUNCHES MODULAR DIVISION

Leading forest products/building materials buying group LMC has completed the integration of the Manufactured Housing Buyers Group (MHBG) and the official launch of LMC’s new Modular Division.

The new Modular Division will be led by Jay Wilson, former chief negotiator of MHBG, who joins LMC as VP of the division.

Paul Ryan, LMC president and CEO, said, “This is a transformative moment for both LMC and MHBG. The official launch of our Modular Division signifies our dedication to diversifying our market segments and improving our collective purchasing power. We are excited to welcome Jay Wilson and the entire MHBG team to LMC, as we work together to drive growth and innovation.”

In addition, David Jessup, chairman of MHBG and owner of Jessup Housing, will become a member of the LMC board of directors.

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SPECIALTY BUILDING products supplier Issaquah Lumber, Issaquah, Wa., has installed a second Grad System milling machine. The system includes an award-winning attachment solution for cladding and decking said to offer maximum resistance to rot and promoting greater ventilation to help prevent board cupping.

ISSAQUAH LUMBER ADDS 2ND GRAD SYSTEM

This summer, specialty products supplier Issaquah Lumber, Issaquah, Wa., has added a second Grad System milling machine to meet market demand for custom-milled wood decking and cladding that incorporate the hidden clip system.

As one of four companies nationwide to produce products for use with the system, Issaquah Lumber currently offers custom milling for a range of decking and cladding products, including cedar, Accoya (and Accoya Color), Arbor Wood, Dasso, Kebony, Modern Mill, and Thermory, and can ship worldwide.

Customers can choose from various sizes and finishes for interior and exterior applications.

The Grad System, a hidden clip system for decking and cladding, was introduced to the U.S. market five years ago. It includes an award-winning attachment solution for decking and cladding, a perfect rainscreen application. The innovative hidden fastener system saves time and money on installation and is also a durable and flexible system that will last for years.

“We’re excited to partner with Grad System,” said Chad Amble, president and CEO of Issaquah Lumber. “We’re always looking for ways to help our customers, whether product selection, alternative design options, or cost savings. Grad rail fastener system is the future and will save installers time, reduce callbacks, and improve their bottom line.”

“A perfect partner for the Grad System, I couldn’t be more thrilled to work with Chad and his team at Issaquah Lumber,” said Gwladys Petit, CEO of Grad Concept Inc., USA. “From day one, Issaquah Lumber saw the potential for Grad System in the marketplace and developed a program to make it easy to specify.”

STIMSON UPGRADING FOREST GROVE MILL

Stimson Lumber Co., Portland, Or., will invest $50 million adding a new, high-speed sawmill line at its Forest Grove, Or., facility.

The investment at the 95-year-old sawmill marks a significant upgrade and commitment to future operations at the facility and increased potential for private timber owners seeking new market opportunities for smaller-dimension timber, according to CEO AndrewMiller.

Starting later this year, Stimson will begin preparing the Forest Grove mill for a 350-ft.-long HewSaw line made by Veisto-Oy based in Finland. Miller expects the new sawline will be operational in early 2026 and that the existing line will continue operating without a lapse in production.

“We are excited about the investment in this new technology for multiple reasons,” Miller said. “On one hand, we are committing to long-term operations at Stimson’s oldest mill site, and the economic and workforce impacts the mill brings to the community.”

“This technology also represents an opportunity for Stimson and other timberland owners to efficiently process smaller diameter timber that previously would have been sold for pulp rather than be cut into dimensional lumber, or timber that would have to grow for another eight years before becoming marketable. We think this will be a real win for landowners,” he added.

When operational, the new sawline will process logs between 4” and 16” in diameter at a rate of 70 8-ft. blocks per minute, making it the highest speed sawline in North America, Miller said. With its current sawline and 300 million bd. ft. of kiln capacity, the mill produces about 100 million ft. of 2x4 and 2x6 studs annually. Still, Miller anticipates production will triple when the new mill is fully operational. The current mill employs 90 people, but Miller anticipates the new technology will ultimately require fewer employees.

“The new mill will be one of the most efficient and productive sawmills in North America, which is Stimson’s goal with the investment,” Miller said.

The investment also leverages Stimson’s 175,000 acres of adjacent timberlands, which will account for more than half of the mill’s timber supply.

INSULATED METAL PANEL PLANT OPENS IN UTAH

Metl-Span, a Nucor company, opened a new insulated metal panel manufacturing facility in Brigham City, Ut.—its eighth manufacturing facility in North America.

“The opening of our new insulated panel facility in Utah marks a significant expansion that allows us to better reach and serve our customers in the western United States and Canada,” said Thad Chapman, VP/ general manager, Nucor.

The new $35-million, 127,000-sq. ft. facility will produce Metl-Span’s comprehensive range of insulated wall and roof panels for use in various end markets including warehousing, distribution and data centers. Insulated Metal Panels (IMPs) offer a cost-effective solution for regulating indoor climate conditions, reducing energy consumption for building owners and lessees.

TUF-TRED®

OFFERING:

• Superior skid resistance

• Surface durability

• Weatherability

• Moisture resistance

• 4x8 panels, ¾" thick

• ADA Approved

Swanson Tuf-Tred is ideal for interior or exterior stair applications where skid-resistant surfaces are desirable.

ECI ACQUIRES MITEK’S RESIDENTIAL

CONSTRUCTION SOFTWARE BUSINESS

ECI Software Solutions, Fort Worth, Tx., has completed the acquisition of two residential home construction software business units from MiTek, a global company focused on providing integrated software, services, engineered products, and automated solutions for the building industry.

The acquired businesses include BuilderMT, a turnkey workflow management suite for home builders, and Sales Simplicity, a CRM and sales automation software for single-family, semi-custom and custom home builders. Terms of the deal were not disclosed.

“This acquisition reflects our strategic approach and commitment to providing high-value solutions and helping our customers manage their day-to-day operations and grow sustainably and profitably. Both BuilderMT and Sales Simplicity enable us to expand our residential construction software portfolio, and in turn, we’re able to offer the existing customers of those products new opportunities with our proven ERP software that’s built specifically to address unique industry needs,” said Trevor Gruenewald, CEO of ECI Software Solutions.

Providing a seamless and efficient business management system for every stage of new residential construction, MarkSystems is ECI’s home builder enterprise resource planning (ERP) software for production and semi-custom builders in the residential construction industry. Designed to overcome the specific challenges of home builders, MarkSystems offers a centralized database for all project details, making project and financial management faster and easier— from prospecting to warranty—all in a single platform.

“ECI’s focus on providing end-to-end solutions for small to medium-sized builders closely aligns with the BuilderMT and Sales Simplicity customer base. As part of the ECI portfolio, these customers will have access to a broad set of capabilities that will increase their efficiency and in turn, allow them to better serve their customers,” said Bryan Bohme, senior VP, finance and mergers & acquisitions at MiTek.

The product acquisition brings new customers to ECI. BuilderMT and Sales Simplicity will not replace any existing ECI products.

DAVID WEEKLEY HOMES HONORS SUPPLIERS

David Weekley Homes, one of the nation’s largest privately held home builders, announced the winners of its 20th annual National Preferred Partner Survey, recognizing field and manufacturing partners who have consistently operated at world-class levels, as determined by the home builder’s supplier evaluation platform. This comprehensive process, anchored by the National Preferred Partner Survey, evaluates companies in the areas of quality and customer service.

“At David Weekley Homes, we’ve built our brand’s reputation on providing an unparalleled homebuying experience for our customers,” said VP of supply chain services John Schiegg. “Our National Preferred Partners play a major role in helping us maintain this

reputation, so we’re very grateful for these valuable relationships and their strong commitment to delivering nothing less than excellence.”

For exceeding expectations, the following 13 manufacturer partners were recognized as National Preferred Partners:

• DuPont

• Eaton

• GAF

• InSinkErator

• James Hardie

• Johns Manville

• Kwikset

• LiftMaster

• Moen

• Sherwin-Williams

• Simpson Strong-Tie

• Weyerhaeuser

• Zurn

Among field partners honored as National Preferred Partners, the following 12 were recognized:

• 84 Lumber

• Acme Brick

• Beacon

• Contract Lumber

• Electrolux

• HomeTeam Pest Defense

• Installed Building Products

• L&W Supply

• Lanehart Electrical Contractors

• MasterBrand Cabinets

• Seybro Door and Weatherstrip Co. Inc.

• SRS Distribution

The National Preferred Partner Survey format consists of two questions with a 1-to-5 rating system for partners and is sent to David Weekley Homes team members who are currently doing business with them in their market. When the partners receive their quarterly results, they are shown how they rank amongst National Preferred Partners in their industry as well as the contact information for each David Weekley Homes team member who completed an evaluation for them.

The evaluation process involves a comprehensive system of feedback and discussion that enables David Weekley Homes to measure excellence among all established trade partners and their channel partners. Providers that receive the highest scores throughout the year are presented with the prestigious National Preferred Partners Award.

A total of 122 companies were evaluated this year and 20% percent achieved the designation of National Preferred Partner. Many companies who partner with David Weekley Homes have been recognized as a National Preferred Partner multiple times.

Kwikset is a first-time recipient of the National Preferred Partner award. “We’re excited to recognize Kwikset as a National Preferred Partner of David Weekley Homes,” said Schiegg. “They have demonstrated themselves to be a leader in product innovation for lock manufacturing and have an unwavering dedication to delighting customers.”

Re Reddwwood i ood is

in some of the most productive timberlands in the world. Redwood is known for its timeless durability without the use of chemicals. Due to its flawless formation, there has never been a Redwood recall. There is a grade of Redwood for every application, every budget, and every customer.

“Growing beyond measure.”

Call or visit us today. Our family of Redwood timberland owners will continue to be your reputable and reliable source of Redwood.

BEACON CLOSES ROOFERS MART ACQUISITION

Beacon has completed the acquisition of Roofers Mart of Southern California, Walnut, Ca.

Roofers Mart has a 40-year history serving roofing contractors in the Los Angeles metro market. “We are excited to join the Beacon team. Our customers trust us to deliver top quality, which will be enhanced as we combine with Beacon to extend our expertise, scope, and size,” said Greg Robles, CEO of Roofers Mart. “Contractors will benefit from a larger catalog, including Beacon’s Tri-Built branded products, along with additional resources to bring value-added services such as Beacon PRO+ to help them grow their businesses.”

“Greg and his team are well known for their customer focus and service delivery, especially in commercial roofing. We are excited to welcome them to the Beacon team and broaden our Los Angeles Beacon OTC Network service area. This acquisition is yet another example of our focus on growing commercial roofing,” added Nevin Holly, Beacon’s regional vice president, Pacific.

Beacon continues to drive above market growth via footprint expansion with seven acquisitions to date in 2024. The company is also advancing on its goal of being the top commercial roofing distributor in North America with actions such as the launch of Tri-Built ISO commercial roofing insulation.

Founded in 1928 and based in Herndon, Va., Beacon operates over 560 branches throughout all 50 states in the U.S. and seven provinces in Canada.

L&W SUPPLY ADDS BRANCH IN YUMA

L&W Supply, a nationwide distributor of interior building materials and construction supplies, has opened a new location in Yuma, Az.

Matias Arreola manages the new location. Arreola has been a part of L&W Supply since 2008 and has held numerous positions, including sales coordinator, inventory controller, Class A driver and more. He has previously worked at L&W Supply locations across Las Vegas, Nv.; San Diego, Ca.; and Phoenix, Az.

“Matias’ years of industry and leadership experience make him a perfect fit for this role,” said Mountain West District Manager Walter Reinthaler. “He and his dedicated team will continue to support Yuma-area contractors and provide top-notch materials for their projects.”

As branch manager, Arreola will be responsible for managing daily branch operations, enhancing customer experiences, guiding associates, and executing branch growth.

PORT OF ANACORTES TRYING TO BOOT HISTORIC HARDWARE STORE

Marine Supply & Hardware, Anacortes, Wa., has been requested by the city to vacate its century-old building near the Port of Anacortes.

Since taking possession of the property in 2016, the Port has commissioned three structural engineering studies, which revealed deterioration in the structure, foundation and flooring. The building also does not

meet current building codes or seismic requirements.

At a June 20 commission meeting, the Port’s board of commissioners noted that it would cost millions of dollars just to meet minimum building codes. Consequently, the Port would no longer continue to invest in the property and asked the tenant to relocate so the Anacortes Housing Authority could proceed with a rehabilitation project that would transform the site to create “a workforce housing complex.”

Local residents have been protesting the planned destruction of the building, including at recent board meetings. However, they seem to have little legal recourse.

Although the building is listed as a historic structure on the National Register, the Port noted that was “an honorary designation, which means that there are no restrictions to what the Port of Anacortes is allowed to do with the building. Plans for any major alterations or demolitions to the suites or annexes must be submitted to the Anacortes Historic Preservation Board for review. Any comments and recommendations made by the Anacortes Historic Preservation Board are advisory; decisions around construction, demolition, or development are decided by the Port as building owner.”

SOFTWOOD LUMBER BOARD GETS RESULTS

The Softwood Lumber Board recently published its quarterly report, highlighting how the SLB and its funded programs delivered strong, measurable results, expanding markets and driving incremental lumber

demand. Key highlights include:

• 431 million bd. ft. of incremental demand generated, which has a carbon benefit of 1.1 MM metric tons of CO2 stored and avoided.

• WoodWorks directly influenced 87 projects and indirectly influenced 332 projects in first quarter 2024. WoodWorks’ help desk services, complemented by an extensive range of webinars, resources, and events such as the International Mass Timber Conference, demonstrated its position as the go-to resource for support.

• SLB Education continues to play an important role in expanding market share for wood products among the next wave of AEC professionals by sponsoring student design competitions such as Timber in the City and hosting faculty workshops including the first one of 2024 at Oregon State University’s TallWood Design Institute.

• The American Wood Council is advocating for code change proposals that would remove certain sealant/ adhesive requirements in mass timber buildings, making mass timber more cost-competitive with other materials.

• Think Wood resources including the Mass Timber LookBook, 5 Mass Timber Higher Ed Projects that Pencil Out, and 13 Mass Timber Design Resources You Won’t Want to Miss produced 300 new contacts and 20 project leads sent to WoodWorks.

• The SLB’s year-long partnership with Super Bowl star-turned-designer Michael Bennett’s firm Studio Kër is amplifying SLB’s message into mainstream forums.

WEYERHAEUSER INVESTS IN RURAL COMMUNITY

Weyerhaeuser Co., Seattle, Wa., will invest $1 million in Raymond, Wa., through the company’s THRIVE program, which was launched in 2023 to provide targeted assistance to five of the rural operating communities in which it operates.

“Supporting our rural operating communities is fundamental to our long-term success at Weyerhaeuser,” says Devin W. Stockfish, president and CEO “We’re excited to grow our positive impact in Raymond through the THRIVE program and help ensure all our communities remain great places to live, work and do business for decades to come.”

Located in Pacific County about two hours southwest of Weyerhaeuser’s Seattle headquarters, Raymond is the second community chosen for a THRIVE investment, following Zwolle, La., last year. Weyerhaeuser has owned timberland in Pacific County for more than 100 years and has operated a lumber mill in Raymond since the early 1930s. The company currently employs more than 300 people in the community and surrounding Willapa Hills region.

Weyerhaeuser’s THRIVE program is a key pillar of the company’s broader 3 by 30 Sustainability Ambition around rural communities and goes far beyond the financial investment. In selected communities, Weyerhaeuser leaders engage deeply with local stakeholders to identify and prioritize the challenges to be addressed through longterm collaboration, investment and advocacy. Potential opportunities in

Raymond include workforce development, job training and youth education.

“Raymond has been an important community to Weyerhaeuser for a long time,” said Nancy Thompson, senior director of advocacy & philanthropy. “This is a great opportunity for us to give back, and we’re looking forward to sitting down with local leaders, listening to their ideas and coming up with a plan for how best to leverage our resources for the long-term benefit of the community and region.”

Three more THRIVE communities will be announced as they are selected, starting next year. Selected communities represent areas where Weyerhaeuser has a significant presence and a history of employee and leadership engagement; where there are opportunities to take advantage of external resources, such as federal or state infrastructure grants, to strengthen advocacy

efforts; and where Weyerhaeuser can partner with other employers, nonprofits and community leaders to amplify efforts and impact on the ground.

LMC UPGRADES BILLING SOFTWARE

LMC finalized a significant commercial upgrade to expand the existing LBMX services, resulting in a full end-to-end LBMX Group Platform for the buying group and its members.

LMC and the tech company have had a strong partnership in place for the past nine years noted Paul Ryan, president and CEO of LMC. “LBMX was the obvious option when we began the process to evaluate a larger technology transformation for our entire B2B platform needs,” he said. At LMC’s 2023 Expo, Ryan made a commitment to replace the LMC legacy billing systems with a new, single platform designed to improve accuracy and reporting, downsize manual work, and create a faster claims process among other features.

“We looked at a number of options, including building a solution in house, however the current and future capabilities of the LBMX Platform and the vision of the LBMX team for future enhancements particularly in the area of AI and ML, ultimately made LBMX the right choice,” said Jack Phipps, LMC’s VP, information technology.

The fully managed EDI services provide real-time data to view full analytics, manage claims, deliver statements, and complete full central billing activities.

Implementation is set to begin this month.

C&E LUMBER COMPANY

1 1/2” to 12” Diameter in Stock.

Mark Jude Pawlicki, former director of corporate affairs & sustainability for Sierra Pacific Industries, Anderson, Ca., passed away on May 7 from complications related to progressive supranuclear palsy. He was 72.

Mark graduated from Michigan State Univesity in 1974 and spent most of his career doing forest policy advocacy work for the forest products industry. After several years of being a field forester in Northern California, he became interested in public policy for forestry and moved to Washington, D.C., in 1980 to work for the National Forest Products Association, doing regulatory and legislative advocacy.

In 1993, he returned west to serve as regional public affairs manager for 10 years for Simpson Timber Co., Sacramento, Ca. In 2007, he joined Sierra Pacific as an advocate and public relations manager, and became a Registered Professional Forester in California.

Mark retired in 2017, but continued consulting through MJP + Associates, Santa Fe, N.M.; served as a member of the MSU Forestry Department’s Forestry Advisory Board; and as chair of the American Wood Council’s Green Building Committee.

Mark Miller, 70, retired national director of purchasing for Meek’s Lumber, Sacramento, Ca., died on July 6. He began his career with L&B Lumber, Redding, Ca., in 1970. Mark joined Meek’s in 1973, and stayed on until the chain was acquired in 2018.

Richard Ray Mason, founder of Carson Building Supply, Carson City, Nv., passed away on June 20 at the age of 85.

After earning a degree in accounting from the University of Nevada, Reno, Rich launched Carson Building Supply, which he operated for more than 20 years.

Leo Anthony Powers, 89, longtime salesman with Weyerhaeuser Co., Federal Way, Wa., died June 29 after a longtime battle with idiopathic pulmonary fibrosis.

A native of Boston, Leo graduated from Boston College in 1957 and entered the Marine Corps, serving as an infantry officer. In 1961, Leo was hired by Weyerhaeuser in lumber and plywood sales in New England, before eventually transferring to Federal Way. He retired at the end of 2003.

Ronald Eric Johnston, founder of American Pacific Wood Products, Portland, Or., passed away on July 16 at the age of 76.

A veteran of the U.S. Marines during the Vietnam War, Ron later joined North Pacific Lumber Co., Portland, as a lumber trader. Some years later, he launched his own brokerage, where he worked until he retired.

Alan B. Morford, 71, contractor salesman for Hills Flat Lumber, Grass Valley, Ca., passed away on June 5.

Alan worked most of his career as a building contractor before spending the last 13 years at Hills Flat Lumber.

LAMINATED SYP COLUMN

Culpeper Wood Preservers has launched Culpeper Column PLUS, a hollow 6x6 laminated column made from southern yellow pine that is lighter weight, easier to handle, stronger and less likely to twist and crack compared to traditional solid wood columns.

Designed for applications such as porch columns, decking, and load-bearing roofs, it can be painted, stained or customized to achieve a variety of looks and serves as a real-wood alternative to PVC, fiberglass or aluminum columns. Its hollow construction allows running wiring through the interior for junction boxes, outdoor lights, speakers and more.

Columns are treated to 0.23 for UC4B ground contact (compared to 0.15 of standard columns) for heavier retention and added longevity. They also possess greater load-carrying capacity than solid timbers and greater strength ratings than composites and PVC.

CULPEPERWOOD.COM (800) 817-6215

DUAL-FINISH COMPOSITE DECKING

Featuring a modern brushed finish on one side and woodgrain pattern on the other, TruNorth Decking Gen II has a new standardized groove for compatibility with more fasteners.

All Gen II composite boards, including 5-1/4x1 Enviroboard, 5-1/8x1 Accuspan Square Edge, and 7-1/2x5/8 Fascia, are available in six variegated colors.

TRUNORTHDECKING.COM

(833) 239-0022

HIDDEN CONNECTIONS

FastenMaster is expanding its Cortex hidden fastener line to include new stainless-steel fasteners for coastal applications and driller screws for metal deck framing.

The new 316 marine grade fasteners are ideal for coastal and high-moisture applications such as decks, docks, patios, boardwalks, pool surrounds, and outdoor shower stalls. The corrosion-resistant fasteners come in 2-1/2” lengths and feature the TORX ttap Drive System, ensuring easy installation with minimal strip-out.

FastenMaster’s Driller screws for metal framing are made of 410 coated stainless steel and designed for use in steel or aluminum deck framing applications. They are 1-5/8” long and also feature the TORX ttap Drive System for a wobble-free installation.

Both lines are packaged for 100-sq. ft. applications. Each box includes enough fasteners for two per board installation every 16” on center plus a setting tool.

FASTENMASTER.COM

(800) 518-3569

ADVANCED PVC CLADDING

Made with cutting-edge technology and high-quality PVC decking, American Pro Cladding from Patwin Plastics stands out as the ultimate solution for modern facades and rainscreens.

The system uses InvisiClip technology, offering rapid installation, superior PVC performance, low maintenance, and a Class A fire rating. Tested to withstand winds up to 300 mph, it is ideal for both residential and commercial applications. The system reportedly makes installation up to 50% faster than traditional methods, significantly reducing labor costs and project timelines.

Colors include Driftwood, Slate, Khaki, Hazelnut, Beachwood, Chestnut and Redwood—catering to diverse design preferences. Solid-edge boards, with grooves for the InvisiClip system, ensure a seamless, secure fit.

PATWIN.COM (908) 486-6600

MORE DECKING OPTIONS

Wolf Home Products is now offering its popular Wolf Serenity Decking with High-Density Cellular Technology in two additional colors and a new grooved profile.

Ashland and Beechwood bring to 13 the total number of colors available. All choices feature ColorWatch100, which helps block harmful UV rays to maintain color for long-lasting beauty.

While the existing square edge profile still includes hidden fastener choices, the new grooved profile will appeal to those who prefer simplified installation and a clean, finished aesthetic.

WOLFHOMEPRODUCTS.COM (800) 388-9653

UNDERCOVER STORAGE

Secret Service, a new storage element for SieMatic’s S2 kitchen, is a 3.5 cm-slim drawer that’s nearly invisible within the sculpted recessed channel of the cabinetry’s handle-free design.

The versatile drawer can be customized for optimal storage. Optional dividers are used for flexible separation and organization of items. The dividers feature very strong magnets that securely hold them in the desired position. A knife holder with flexible blade and handle rests is also available.

Well-disguised when not in use, Secret Service features smart push-to-open integration that makes it easy to open and close.

SIEMATIC.COM (215) 604-1350

TOP-SHELF TFL-ON-PLYWOOD

Funder by Genesis Products’ new TFL-on-plywood solution, EverPly, is engineered to meet the more stringent quality requirements of premium manufacturers. Its virtually void-free core and smooth surface are engineered for TFL lamination, creating a lighter, more durable alternative to particleboard and MDF that also will swell less from moisture.

The 4x8 panels come in 5/8” and 3/4” thicknesses, in over 70 designer TFL decorative laminates (smooth texture), and four realistic texture options.

GENESISPRODUCTSINC.COM (877) 266-8292

INTERIOR COMPOSITE WALL PANEL

3A Composites’ new line of MONARC interior composite wall panels are ideal for shower and bath enclosures, kitchen backsplashes, fireplace surrounds, and interior spaces.

They are offered in 19 original designs in three timeless MONARC collections: the chic, industrial-look Urbanesque, the natural stone-like Quarry, and the wood-finish Woodland Collection.

3ACOMPOSITESUSA.COM/MONARC (800) 626-3365

Ace Offers Extra Mile Guarantee

Ace Hardware is rolling out its Extra Mile Promise, a guarantee that Ace has the expert advice and supplies needed to help consumers successfully tackle any paint project with just one trip to the store.

Available at participating stores nationwide, the vow was created to address and relieve the frustration consumers deal with when faced with the proposition of yet another trip to the store as a result of forgotten items or not enough paint. Ace is so confident in its one-trip guarantee that it will provide free delivery to consumers who may be in need of additional paint supplies.

DUST-FREE OVERHEAD DRILLING

Housewraps, Weather Barriers Trending in Residential Market

“While it hurt our pride to learn this, the truth is that while consumers trust Ace as the Helpful Place, far too many of them believed that our speedy sized stores didn’t have enough product to complete their paint project,” said John Venhuizen, president and CEO. “We know this isn’t the case, so to assuage these misperceptions, we decided to stand behind our large paint assortment with the Extra Mile Promise. Our objective is simple: to be known as the #1, best, most convenient, most helpful and most credible store for paint in the neighborhood.”

Weyco Recalls Coated I-Joists

Providing superior ergonomics, Milwaukee’s M18 FUEL Overhead Rotary Hammer with Integrated Dust Extraction is designed to enhance productivity and comfort during repetitive overhead drilling applications. Its built-in dust extractor creates a compact, lightweight tool with optimized balance for less fatigue while offering simplified dust compliance. A new side handle, now located near the rear handle, allows for better body posture during application. For improved versatility this handle can be inserted on the left or the right of the tool and collapsed for easy storage. Equipped with an AntiVibration System (AVS), the rotary hammer minimizes vibration for maximum comfort.

Housewrap preferences are gradually evolving, according to a recent presentation at the Housewrap 2019 conference on builder and consumer practices by Ed Hudson, Home Innovation Research Labs.

Weyerhaeuser is recalling a batch of TJI Joists with Flak Jacket Protection, after linking an odor in certain newly constructed homes to a recent formula change in the coating that included formaldehyde-based resin. The issue is isolated to Flak Jacket product made after Dec. 1, 2016, and does not affect any of the company’s other products.

Hudson shared that about 60% of all housewrap and weather-resistant barrier (WRB) material is installed on new homes; the remainder is installed primarily on homes being re-sided.

MILWAUKEETOOL.COM (800) 729-3878

Traditional mechanically-attached housewraps still make up more than two-thirds of all housewrap and WRB materials installed, but alternatives are making inroads.

product is present in the basements of about 2,200 houses in various stages of construction in limited markets. Most of the houses are not yet occupied.

Combination WRB and structural sheathing panels, such as Huber’s ZIP System and Georgia-Pacific’s ForceField, now make up about 10% of this market among new homes. Self-adhered membranes are now approaching 10% of the market, as well. Fluid-applied membranes now constitute about 3% of new home housewrap/WRB installations.

Weyerhaeuser will cover the cost to either remediate or replace affected joists. It has halted production, sales and shipments of the product, and is collecting unused product from customers.

Approximately $9 million of the product has been sold since December 2016. Weyerhaeuser expects to spend $50$60 million resolving the issue.

Alternatives to traditional housewrap are found more extensively on higher-end homes and multifamily buildings.

Windows & Doors Keep Growing

Ace Rebranding Handyman Division

HANDS-FREE LIFTING

Residential window shipments increased 5.7% in 2016, amounting to more than 43.2 million units shipped across the nation. Looking forward, national growth is expected to increase another 5.6% in 2017 before trailing off somewhat in 2019 to 4.6% growth, according to a new Window & Door Manufacturers Association study.

Ace Hardware Corp. has completed the acquisition of Handyman Matters, franchisor of home repair, maintenance and improvement services based in Denver, Co.

With a lift capacity of 340 lbs. and lift height of 8-3/4”, DeWalt’s new ToughSeries Construction Jack allows users to complete demanding lifting, leveling and installation tasks.

Early next year, Handyman Matters will be rebranded as Ace Handyman Services and operate as a new stand-alone, subsidiary of Ace Hardware.

In 2016, shipments of side-hinged entry doors increased by 6.1% to 9.7 million units on the national level, alleviating any concerns over the decrease in units shipped between 2014 and 2015. Based on the analysis of the data, annual growth is forecasted to climb to 5.9% in 2017 before declining to a modest 5.2% growth in 2019.

Handyman Matters is a franchise organization comprised of locally owned and operated and company-owned locations that offer professional and multi-skilled craftsmen, trained to handle a homeowner’s to-do list in addition to larger projects. On-site services to consumers and small businesses include carpentry, plumbing, electrical, drywall, painting and flooring. It currently has 57 franchisees who collectively employ about 250 handymen and women in 121 territories across 23 states.

Its step-to-lift function is enabled by the reinforced-handle for hands-free lifting; the handle can also be squeezed by hand when preferable. A precision-controlled lowering tab assists with fine-tune adjustments when leveling. A no-load quick release button instantly sets the tool under the area of application.

The tool’s slim, tapered base provides efficient under-application access and counter sunk holes for additional flush mount support.

DEWALT.COM (800) 433-9258

Ace Offers Extra Mile Guarantee

DuPont’s Tyvek continues to dominate with nearly half the housewrap and WRB installations in new homes. DuPont established leadership in technology and education early and have maintained that leadership for decades.

Flak Jacket Protection is a coating applied to I-joists to enhance fire resistance, and it is not widely in use. The

Ace Hardware is rolling out its Extra Mile Promise, a guarantee that Ace has the expert advice and supplies needed to help consumers successfully tackle any paint project with just one trip to the store.

h o l e s a l e

Architectural interior flush doors recovered from a decline the previous year by growing 4.5% in 2016 with nearly 2.9 million units shipped, while stile and rail doors continued its upward trend with a 6.6% increase with nearly 0.44 million units shipped. Annual growth of flush doors is forecast to be 4% in 2017 before declining to 1% in 2019. Stile and rail doors are also predicted to grow 4% in 2017 and decline to 1% by 2019.

Andy Bell, the founder and CEO of Handyman Matters, will continue to lead the day-to-day business operations for Ace Handyman Services from its headquarters in Denver. Integration and re-branding initiatives are currently underway with a target completion in first quarter 2020.

Traditional mechanically-attached housewraps still make up more than two-thirds of all housewrap and WRB materials installed, but alternatives are making inroads.

product is present in the basements of about 2,200 houses in various stages of construction in limited markets. Most of the houses are not yet occupied.

n d u s t r i a l L u m b e r

Available at participating stores nationwide, the vow was created to address and relieve the frustration consumers deal with when faced with the proposition of yet another trip to the store as a result of forgotten items or not enough paint. Ace is so confident in its one-trip guarantee that it will provide free delivery to consumers who may be in need of additional paint supplies.

Hayward style—with a chain saw—during a Sept. 7 celebration in San Luis Obispo, Ca., that was attended by nearly 1,000.

Housewraps, Weather Barriers

Trending in Residential Market

“While it hurt our pride to learn this, the truth is that while consumers trust Ace as the Helpful Place, far too many of them believed that our speedy sized stores didn’t have enough product to complete their paint project,” said John Venhuizen, president and CEO. “We know this isn’t the case, so to assuage these misperceptions, we decided to stand behind our large paint assortment with the Extra Mile Promise. Our objective is simple: to be known as the #1, best, most convenient, most helpful and most credible store for paint in the neighborhood.”

Weyco Recalls Coated I-Joists

Housewrap preferences are gradually evolving, according to a recent presentation at the Housewrap 2019 conference on builder and consumer practices by Ed Hudson, Home Innovation Research Labs. Hudson shared that about 60% of all housewrap and weather-resistant barrier (WRB) material is installed on new homes; the remainder is installed primarily on homes being re-sided.

Weyerhaeuser is recalling a batch of TJI Joists with Flak Jacket Protection, after linking an odor in certain newly constructed homes to a recent formula change in the coating that included formaldehyde-based resin. The issue is isolated to Flak Jacket product made after Dec. 1, 2016, and does not affect any of the company’s other products.

Flak Jacket Protection is a coating applied to I-joists to enhance fire resistance, and it is not widely in use. The

DuPont’s Tyvek continues to dominate with nearly half the housewrap and WRB installations in new homes. DuPont established leadership in technology and education early and have maintained that leadership for decades.

Weyerhaeuser will cover the cost to either remediate or replace affected joists. It has halted production, sales and shipments of the product, and is collecting unused product from customers.

Combination WRB and structural sheathing panels, such as Huber’s ZIP System and Georgia-Pacific’s ForceField, now make up about 10% of this market among new homes. Self-adhered membranes are now approaching 10% of the market, as well. Fluid-applied membranes now constitute about 3% of new home housewrap/WRB installations.

Approximately $9 million of the product has been sold since December 2016. Weyerhaeuser expects to spend $50$60 million resolving the issue.

Alternatives to traditional housewrap are found more extensively on higher-end homes and multifamily buildings.

e P l y w o o d

• H a r d w o o d M o u l d i n g ( a l d e r , c h e r r y ,

Windows & Doors Keep Growing

Ace Rebranding Handyman Division

m a h o g a n y , M D F , m a p l e , r e d o a k , p a i n t

g r a d e , p e c a n h i c k o r y , w h i t e o a k , w a l n u t , b e e c h )

• M i l l i n g ( m o u l d i n g p r o f i l e s , S 2 S , S L R 1 E ,

Residential window shipments increased 5.7% in 2016, amounting to more than 43.2 million units shipped across the nation. Looking forward, national growth is expected to increase another 5.6% in 2017 before trailing off somewhat in 2019 to 4.6% growth, according to a new Window & Door Manufacturers Association study.

Ace Hardware Corp. has completed the acquisition of Handyman Matters, franchisor of home repair, maintenance and improvement services based in Denver, Co.

Early next year, Handyman Matters will be rebranded as Ace Handyman Services and operate as a new stand-alone, subsidiary of Ace Hardware.

S L R 2 E , & r e s a w n l u m b e r )

• W o o d w o r k i n g A c c e s s o r i e s ( a p p l i q u e s ,

o r n a m e n t s , b u t c h e r b l o c k s , c o r b e l s , e t c . )

• W o o d w o r k i n g S u p p l i e s ( d e f t f i n i s h e s ,

c o l o r p u t t y , a d h e s i v e s , e t c . )

In 2016, shipments of side-hinged entry doors increased by 6.1% to 9.7 million units on the national level, alleviating any concerns over the decrease in units shipped between 2014 and 2015. Based on the analysis of the data, annual growth is forecasted to climb to 5.9% in 2017 before declining to a modest 5.2% growth in 2019.

Ou r p r o d u c t s a r e w i d e l y u s e d i n

i n t e r i o r f i n i s h c a r p e n t r y , f u r n i t u r e ,

Handyman Matters is a franchise organization comprised of locally owned and operated and company-owned locations that offer professional and multi-skilled craftsmen, trained to handle a homeowner’s to-do list in addition to larger projects. On-site services to consumers and small businesses include carpentry, plumbing, electrical, drywall, painting and flooring. It currently has 57 franchisees who collectively employ about 250 handymen and women in 121 territories across 23 states.

c a b i n e t r y a n d h u

Architectural interior flush doors recovered from a decline the previous year by growing 4.5% in 2016 with nearly 2.9 million units shipped, while stile and rail doors continued its upward trend with a 6.6% increase with nearly 0.44 million units shipped. Annual growth of flush doors is forecast to be 4% in 2017 before declining to 1% in 2019. Stile and rail doors are also predicted to grow 4% in 2017 and decline to 1% by 2019.

Andy Bell, the founder and CEO of Handyman Matters, will continue to lead the day-to-day business operations for Ace Handyman Services from its headquarters in Denver. Integration and re-branding initiatives are currently underway with a target completion in first quarter 2020.

TO MARK Hayward Lumber’s centennial, CEO Bill Hayward sliced the birthday cake Hayward style—with a chain saw—during a Sept. 7 celebration in San Luis Obispo, Ca., that was attended by nearly 1,000.
TO MARK Hayward Lumber’s centennial, CEO Bill Hayward sliced the birthday cake

VG CEDAR CLADDING

Defiance Forest Products has introduced the Rainier Plank line of vertical grain western red cedar engineered cladding.

The fingerjointed, tight-knot core products are rated for both interior and exterior applications and are available in tongue-and-groove board with a micro-V or fine line profile.

Defiance can create 32 1/16” Rainier Plank veneers from one full-thickness board. Available dimensions include 1”x4”, 1”x6”, 1”x8”, and 2”x6”. All sizes are available in lengths from 8 to 16 ft., and feature a 10-year limited warranty.

RAINIERPLANK.COM (253) 732-9123

SMART FLOORING

Ingenious Plank hybrid resilient flooring from AHF Products reportedly sets a new standard in sustainability, performance and design.

Launching across several AHF brands including Armstrong, Bruce and Robbins, the engineered flooring is 100% PVC-free and devoid of ortho-phthalates, halogens, plasticizers, chlorine and heavy metals. Instead, its core is made of natural wood fibers encapsulated within a high-performance resin, incorporating renewable raw materials. It also is 40% lighter than traditional rigid core products for easy handling and installation.

The floors are available in 23 wood visuals in a palette of warm neutral tones. An attached pad adds enhanced acoustical benefits and comfort underfoot.

AHFPRODUCTS.COM (855)243-2521

BOARD & BATTEN COMPOSITE

Alside has added 12” Vertical Board & Batten to its Ascend composite cladding product line.

The product combines the realistic look of wood with high-performance composite technology, in 20 faderesistant colors.

The board & batten design is not only visually appealing but also offers practical advantages for installers, including single-step installation, light weight, lower total installed cost, and no special tools or skills required.

ALSIDE.COM (800)922-6009

COLOR-PACKED PANELS

Fabral’s metal roofs and wall panels are now offered in the new Sherwin-Williams WeatherXL color lineup.

A two-coat, silicone-modified polyester (SMP) coating, WeatherXL delivers durability and endurance during extreme conditions, offering resistance to chalking, fading, and scratching; superior weatherability; exceptional color and gloss retention; and outstanding color consistency.

The collection includes four previous offerings (Dark Brown, Light Gray, Charcoal Gray, True Black) and 17 new colors (Brite White, Polar White, Ivory, Light Stone, Sahara Tan, Taupe, Koko Brown, Burnished Slate, Gray, Ash Gray, Pewter Gray, Rustic Red, Brite Red, Burgundy, Gallery Blue, Hunter Green, Copper Penny).

FABRAL.COM (800)432-2725

Listings are often submitted months in advance. Always verify dates and locations with sponsor before making plans to attend.

Orgill – Aug. 5-18, fall online buying event; www.orgill.com.

Ace Hardware – Aug. 8-10, fall convention, McCormick Place, Chicago, Il.; www.acehardware.com.

Fastmarkets – Aug. 12-14, Forest Products Latin American Conference, São Paulo, Brazil; www.fastmarkets.com.

Mountain States Lumber & Building Material Dealers Association – Aug. 15, 6th annual clay shoot, Colorado Clays Shooting Park, Brighton, Co.; www.mslbmda.org.

Mid-States Distributing – Aug. 20-22, Fall Rendezvous, Phoenix Convention Center, Phoenix, Az.; www.msdist.com.

American Wood Protection Association – Aug. 21, summer executive committee meeting, Grand Rapids, Mi.; www.awpa.com.

Independent Home Improvement Conference – Aug. 27-29, JW Marriott Resort, Marco Island, Fl.; www.ihiconference.org.

National Hardwood Lumber Association – Aug. 28-30, intro to hardwood grading course, Memphis, Tn.; www.nhla.com.

BC Wood – Sept. 5-7, Global Buyers Mission, Whistler, B.C.; bcwood.com.

Hoo-Hoo International – Sept. 5-12, international convention, cruise from Boston, Ma.; www.hoohoo.org.

Do it Best – Sept. 6-9, fall market, Indiana Convention Center, Indianapolis, In.; www.doitbest.com.

North American Wholesale Lumber Association – Sept. 9-11, Fall Wood Basics Course, Peachtree City, Ga.; www.nawla.org.

True Value – Sept. 9-11, Fall Reunion show, Orange County Convention Center, Orlando, Fl.; www.truevaluecompany.com.

Portland Wholesale Lumber Association – Sept. 10, monthly meeting, McMenamins John Barleycorns, Tigard, Or.; www.pwla.net.

Horizon Distribution – Sept. 11-12, fall expo, Yakima Convention Center, Yakima, Wa.; www.hdweb.com.

Orofino Lumberjack Days – Sept. 12-15, Orofino, Id.; www. orofinolumberjackdays.org.

World Conference on Timber Engineering – Sept. 16-17, Zurich, Switzerland; www.wcte2023.org.

Sierra Pacific Industries – Sept. 18-19, open house & golf tournament, Red Bluff, Ca.; www.spi-ind.com.

Home Building Association of Greater Portland – Sept. 20-21, Professional Women in Building Retreat, Stillwater, McMinnville, Or.; www.hdapdx.org.

Western Hardwood Association – Sept. 23-25, annual convention, Ilani Casino Hotel, Ridgefield, Wa.; www.westernhardwood.org.

Timber Processing & Energy Expo – Sept. 25-27, Portland, Or.; www. timberprocessingandenergyexpo.com.

Western Roofing Expo – Sept. 29-Oct.1, Paris, Las Vegas, Nv.; www. wsrca.com.

Black Bart Hoo-Hoo Club – Oct. 4, golf tournament, Ukiah Valley Golf Course, Ukiah, Ca.; www.hoohoo181.org.

Southern California Hoo-Hoo Club – Oct. 4, Don Gregson Memorial Golf Tournament, Los Serranos Country Club, Chino, Ca.; www. hoohoo117.org.

Composite Panel Association – Oct. 6-8, fall meeting, Westin Hilton Head, Hilton Head, S.C.; www.compositepanel.org.

World Millwork Alliance – Oct. 6-9, 59th millwork convention & tradeshow, Henry B. Gonzalez Convention Center, San Antonio, Tx.; www.worldmillworkalliance.com.

West Coast Lumber & Building Material Association – Oct. 9-11, annual convention, Hyatt Regency Monterey Hotel & Spa, Monterey, Ca.; www.lumberassociation.com.

FLASHBACK: SMOKIN’ HOT

SEVENTY-SEVEN YEARS ago this month, The California Lumber Merchant, covered the premiere of a highly anticipated motion picture. Not 1947 Best Picture Gentleman’s Agreement nor classic-to-be Miracle on 34th Street, but rather Red Hot Rangers, a seven-minute cartoon. The comical MGM short starred bears George and Junior as fire-fighting forest rangers.

State and federal foresters, as well as the lumber industry as a whole, supported showings of the film by setting up displays in theater lobbies and handing out brochures “to bring the serious message of forest-fire prevention close to home.”

As The Merchant noted, “While the fire-fighting techniques of the two bears are somewhat unorthodox from the woodsman’s standpoint, the film nevertheless dramatically points out how most forest fires are caused by persons careless with matches, ‘smokes’ or campfires, and constantly reminds the spectator that these fires constitute a serious problem.”

In the same August 1947 edition, The Merchant took note of history being made in the world of plywood:

Believed Largest Plywood Panel Ever Produced

Believed the largest plywood panel ever produced, a 72x10-ft. sheet of Douglas fir plywood has just been manufactured by Washington Veneer Co. of Olympia, Wa.

The elongated panel has a surface area of 720 sq. ft., enough to completely enclose a house 20 ft. long, 16 ft. wide, with walls 10 ft. high. The oversize sheet is almost an inch thick—13/16” to be exact. It contains 618.75 cubic ft. of

Douglas fir wood and weighs 1,656 lbs.

Although this massive plywood panel was produced expressly for a Fourth of July parade in the capital city of Washington state, the technique employed to produce the big sheet from standard size panels is the same as has been successfully followed for several years to make highly useful large plywood panels.

Crux of the manufacture of oversize panels is the “scarfing” or beveling of ends of standard size units, usually 4x8 ft., and bonding several segments together in a continuous sheet. Already the oversize material is widely used for hulls, decks and cabins of boats, for railroad cars and trucks, for outdoor signs and other special applications.

Most extra size plywood manufactured thus far is in panels up to 30 ft. long and 4 or 5 ft. wide. However, panels as wide as the one displayed at Olympia and at any desired length can be turned out.

It must be remembered, nonetheless, that large freight cars are just over 50 ft. long, such length determining the practical maximum length of the panels when shipping considerations are involved. MM

DOUGLAS FIR Plywood Association (forerunner of APA) ran an ad to show that, eight years later, the resplendent Crawford’s Sea Grill in Seattle, Wa.—built from wall to ceiling of plywood—was as beautiful and structurally sound as ever. The ritzy restaurant on Elliott Avenue was taken over in 1965 by Ivar’s as its flagship Captain’s Table and closed in 1991. The site now houses an office building.

West Coast hardwood specialists White Brothers celebrated its 75th anniversary on the cover of the August 1947 edition.
THE LUMBER INDUSTRY tied into the outlandish cartoon Red Hot Rangers to promote forest-fire prevention.

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