2024 Senior Resource Guide

2024

2023 Senior Resource Guide

CONNECTING SENIORS TO OUR COMMUNITY

Last updated on 7/3/23

NOTE TO THE READER

Agency hours and services may be subject to change. Please verify information by calling the provided phone numbers.

The Senior Resource Guide provides a listing of agencies and organizations in the Burbank community and surrounding cities offering services to older adults and their families. Not all providers are listed, however they may be able to give you other suggestions or referrals. Each agency/organization has a brief description of their services accompanied with the contact information.

When contacting agencies/organizations, here are a few questions that you may want to ask:

• What services does your agency provide?

• Are there eligibility requirements for services?

• Are there costs involved with the services?

• Is there a waiting list?

• How soon can you provide this service?

If there is more than one need that must be met, you may have to contact more than one agency. This guide can be used as a tool to narrow down your choices and help attaining the assistance that is needed. If you require additional support with the process, you may contact Sona Ter-Yegishyan, Social Services Supervisor, at 818.238.5571.

The Senior Resource Guide contains valuable information and resources. Every effort has been taken to verify the accuracy of the information included within these pages. However, all information is subject to change.

NOTE: THE CITY OF BURBANK DOES NOT ENDORSE ANY OF THE AGENCIES/ ORGANIZATIONS PROVIDED IN THIS GUIDE.

HOTLINE NUMBERS

ABUSE AND FAMILY VIOLENCE

Adult Protective Services Elder Abuse Hotline 877/477-3646

Battered Women’s Shelter/YWCA of Glendale 888/999-7511 Domestic Violence Hotline (24/7) 888/999-7511

Haven Hills Crisis Line 818/887-7481

Los Angeles County Domestic Violence Hotline

Los Angeles County Elder Abuse Hotline

Los Angeles Rape and Battery Hotline

Domestic Violence Hotline

of Glendale 818/242-4155

COUNSELING SERVICES

211 of L.A. County (Formerly Info Line of Los Angeles) Dial 211 Alcoholics Anonymous of the Valley - (24/7) 818/988-3001

EMERGENCY SERVICES

Adult Protective Services Elder Abuse Hotline

Los Angeles County Domestic Violence Hot Line

Los Angeles County Elder Abuse Hot Line

Los Angeles Poison Control

National Sexual Assault Hot Line

FINANCIAL ASSISTANCE

211 of L.A. County (Formerly Info Line of Los Angeles) Dial 211 HEALTH CARE SERVICES

Information – (24/7)

MENTAL HEALTH

Los Angeles County Department of Mental Health

SUICIDE PREVENTION HOTLINE

WARMLINE NUMBERS

A person of any age who is in need of mental health services can call the LA County DMH ACCESS hotline at 1(800)854-7771.

• Press 2 for emotional support line, open 7 days/week 9:00am-9:00pm.

7 Cups of Tea

An online emotional support services that connect those in need to a trained Active Listener by phone or chat. All connections are private and one-on-one. An account is requried.

MHASF Warm Line

The Warm Line provides accessible mental health support by using the wisdom of lived experience to connect, inspire hope, and empower our community toward unlimited recovery. We have provided assistance via phone and web chat to anyone in need since 2014. Some concerns callers share are challenges with interpersonal relationships, anxiety, pain, depression, finances, alcohol/drug use, etc.

Community Helpline

The Helpline is designed to aid people who are having difficulty coping with the stresses and crises which arise in daily living or who are concerned about particular personal or interpersonal problems. The issues people call about may include marital difficulties, divorce, bereavement, parent-child conflict, family communication, loneliness, substance abuse, and suicidal feelings. The agency assists callers in clarifying the issues that concern them, explores alternatives for dealing with the problem, and offers support to assists callers to find their own resolution, but does not give advice.

Institute on Aging - Friendship Line

The Friendship Line receives and makes confidential calls out to individuals who may be depressed, isolated, bereaved, anxious, thinking about death or suicide, and/or just lonely and in need of a connection.

Project Support Warm Line

Los Angeles County’s first after-hours telephone line of individuals with mental health challenges and staffed entirely by peers with lived experience.

www.7cups.com

855/600-9276 (24/7)

https://www.mentalhealthsf.org/warmline/

877/541-2525

Mon - Fri 8:00 am - 8:00 pm

800/971-0016

Mon-Sun 7:00 am - 9:00 pm

Major Holidays: 24/7

888/448-9777

Mon-Fri 2:30 pm10:00 pm Sat-Sun 10:00 am6:00 pm

GOVERNMENT

Federal Elected Officials

Federal

President Joseph R. Biden (D)

President of the United States

The White House

1600 Pennsylvania Ave. N.W. Washington, D.C. 20500

Senator Laphonza R. Butler (D)

U.S. Senator

112 Hart Senate Office Bldg. Washington, D.C. 20510

Los Angeles Office: (310) 914-7300

Senator Alex Padilla (D)

U.S. Senator

331 Hart Senate Office Bldg. Washington, D.C. 20510

Los Angeles Office: (202) 224-3553

Congressman Adam Schiff (D)

U.S. Congressman (28th Dist.)

2309 Rayburn House Office Bldg. Washington, D.C. 20515

Field Office: (818) 450-2900

245 East Olive Ave., #200 Burbank, California 91502

Congressman Tony Càrdenas (D)

U.S. Congressman (29th Dist.)

2181 Rayburn House Office Bldg. Washington, D.C. 20515

Field Office: (818) 221-3718

9612 Van Nuys Blvd Suite 201 Panorama City, CA 91402

State and County Elected Officials

State

Governor Gavin Newsom (D)

Governor of California

State Capitol Sacramento, CA 95814

Senator Anthony J. Portantino (D)

State Senator (25th Dist.)

Field Office: 116 E. Broadway Suite 204

Glendale, CA 91205 (818) 409-0400

Assembly Member Laura Friedman (D)

State Assembly member (43rd Dist.)

Field Office: 300 E. Magnolia Blvd. Suite 504, Burbank, CA 91502 (818) 558-3043; fax (818) 558-3042

Supervisor Kathryn Barger

L. A. County Board of Supervisors (5th Dist) 869 Hall of Administration

500 W. Temple St. Los Angeles, CA 90012

San Fernando Valley Field Office: (818) 993-5170

City of Burbank Council Members

Nick Shultz, Mayor

Nikki Perez, Vice Mayor

Konstantine Anthony, Council Member

Tamala Takahashi, Council Member

Zizette Mullins, Council Member

The City Council meets every Tuesday of each month starting at 5:00 PM for Closed Session and continuing at 6:00 PM, in the Council Chambers, Burbank City Hall, 275 East Olive Avenue, Burbank, California.

Last Updated January 2023

All Telephone Numbers (area code 818)

Afters hours non-emergency (leave message)

BUILDING DIVISION/CDD

BULKY ITEM PICK-UP

BURBANK

238-3700

Energy Conservation 238-3730

Engineering 238-3575

Management 238-3550

BUSINESS LICENSES & BUSINESS TAXES 238-5280

CITY ATTORNEY, 275 E. Olive Ave....................................... 238-5700

City Prosecutor

CITY CLERK, 275 E. Olive Ave

Council Agenda

238-5703

238-5851

238-5851

Elections 238-5851

General Information

Municipal Code 238-5851

CITY COUNCIL & MAYOR 238-5750

CITY MANAGER 238-5800

CITY TREASURER 238-5880

CODE ENFORCEMENT 238-5280

COMMUNICATIONS CENTER-POLICE ............................... 238-3000

COMMUNITY ASSISTANCE COORDINATOR 238-5795

COMMUNITY DEVELOPMENT DEPT

Administration, 150 N. Third St.

(mailing address: 275 E. Olive Ave, Burbank 91502)

238-5176

Building & License & Code Services 238-5220

Section 8 Program

238-5160

Current & Long-Range Planning......................................... 238-5250

Housing & Economic Development 238-5180

Transportation Planning

238-5270

DISASTER SERVICES 238-3473

DOG LICENSES 238-3340

ELECTRIC SERVICES & POWER DEPT.

- See Burbank Water & Power

All Telephone Numbers (area code 818)

Betsy Lueke Creative Arts Center

1100 Clark Ave 238-5397

DeBell Golf Course Reservations

1500 Walnut Ave 845-0022

Don Tuttle Senior Center

1731 N. Ontario St..........................................................

Joslyn Adult Center 238-5367

1301 W. Olive Ave............................................................... 238-5353

Burbank Volunteer Program ................................... 238-5370

Nutrition Program - Congregate............................ 238-5357

Nutrition Program - Home Delivery.......................238-5366

Senior Information and Referral 238-5353

Social Services............................................................... 238-5571

Transportation Service Senior/Disabled..............238-5360

Mary Alvord Recreation Center

3201 W Verdugo Ave 238-5390

McCambridge Recreation Center

1515 N. Glenoaks Blvd.................................................. 238-5378 Nutrition Program 238-5365

Olive Recreation Center 1111 W. Olive Ave. ...........................................................

Robert R. Ovrom Community Center

601 S. San Fernando Blvd..........................................

Swim Pools

McCambridge Park Swim Pool, Open June-Sept

1515 N. Glenoaks 238-5381

Verdugo Aquatic Facility, Open Year-Round

630 N. California ............................................................ 238-5391

Starlight Bowl Recorded Information 525-5397 2300 Walnut Ave

PUBLIC WORKS DEPARTMENT

Director, 150 N. Third St.

Engineering Division, 150 N. Third St. City Engineer/Design/Construction

Field Services, 124 S. Lake Administration

Parkway Trees-See Park, Rec & Comm Svcs

& Sidewalk Maintenance

Services Division, 124 S. Lake St........................

Refuse Division, 124 S. Lake St. Garbage & Refuse Collection

Tra c Division, 150 N. Third St.

Permits

Sign & Tra c Sign Maintenance

Tra c Engineer

Tra c Signal Failure -- 6:30 AM-4 PM

238-5250 POLICE DEPARTMENT, 200 N. Third St. All Emergencies ................................................................................. 911 Non-Emergency Police Assistance(Crimes, Accidents & Need for Police Service)

Alarm Permits 238-3226

Community Relations........................................................238-3230

Detective Bureau 238-3210

Jail and Prisoner Information 238-3010

O ce of the Chief of Police 238-3200

Parking Citations .................................................................. 238-3120 238-3230 238-3000

Recruitment Hotline ........................................................... 238-1800 Tra c Bureau 238-3100

Stough Canyon Nature Center Warrant Information 238-3146 Record Bureau.......................................................................

After 4:30 p.m. & Sat Sun & Holidays 238-3000 Sewer and Water Reclamation Div., 150 N. Third St. Engineering/Administration 238-3915 Industrial Waste Permits/Other Issues 238-3931 Industrial Waste Pretreatment Prog. Coordinator 972-1117 Sewer Connection-Permits and Other Information 238-3932 or 238-3931 Sewer Maintenance 238-3800 Water Reclamation Plant 972-1115 PURCHASING 238-5466 RECYCLING CENTER, 500 S. Flower St. 238-3900 SENIOR CITIZEN PROGRAMS

- See Park, Recreation & Community Services SEWERS (Blockage/Sewer Back-Up/Odor Problems) 238-3800 STORMWATER PROGRAM 238-3915

N Third St.

THE ABCs of AGING

ELDERCARE TERMS YOU SHOULD KNOW

Grappling with the decisions involved with caring for an elderly parent? It’s hard to try to find solutions that meet everyone’s needs. It’s nearly impossible if you don’t know the jargon and the acronyms. Here are some of the terms you need to know:

• Activities of Daily Living (ADLs) – These include basic personal activities, such as bathing, eating, dressing, and using the toilet.

• Acute – A condition of short and sharp course; opposite of chronic.

• Adult Day Services – Programs offering social and recreational activities, supervision, health services and meals in a protective setting for older adults with physical or cognitive disabilities.

• Adult Protective Services (APS) – APS investigates situations involving elders (ages 65 plus and dependent adults, physically or mentally impaired, ages 18 to 64), who are reported to be endangered by physical, sexual or financial abuse, abandonment, isolation, abduction, neglect or self-neglect. You may contact APS on their toll-free hotline at (877) 477-3646.

• Advance Directive – A legal document in which people give others instructions about their preferences with regard to health-care decisions in case they become incapacitated in some way. Two types of advance directives are a “living will” and a “durable power-of-attorney” for health care.

• Assisted Living Facility (also called Personal or Residential Care Home) – Bridges the gap between independent living and skilled nursing home care. Typical residents are elders needing assistance with daily activities but not constant nursing care. A variety of amenities may be offered.

• Care/Case Manager (CM) – Geriatric care/case managers assess clients’ needs, create service plans, and coordinate and monitor services. Typically, care/case managers are specially trained and licensed nurses or social workers.

• Chronic – A medical condition of long duration, denoting a disease of slow progress and long continuance.

• Community Care – Programs and services in your own community that can assist you in caring for an elder. Includes informal networks, such as friends and neighbors; information and referral services; case management services (found at hospitals and social services agencies); transportation services; nutritional services, such as Meals on Wheels; respite care (relief for caregivers); hospice care; and support groups.

• Congregate Meals / Congregate Meal Programs – Nutrition services (usually lunch) in a group setting that is designed to maintain or improve the physical and social well-being of older adults.

THE ABCs of AGING

• Continuing Care Retirement Community (CCRC) – A retirement community offering multiple levels of care (independent living, assisted living, skilled nursing care) housed in different areas of the same campus. Requires payment of a monthly fee and often a large lump-sum entrance fee.

• Custodial Care – Care that does not require specialized training or services. Assistance with activities of daily living, as well as with self-administration of medications and preparing special diets.

• Durable Power of Attorney – A document that names a person who will act as someone’s agent and who will make decisions on his or her behalf, if he or she is incapacitated. The power of attorney can be restricted to a specific area (such as health care) or can cover broad decisionmaking responsibilities. In order to grant a power of attorney, you must be competent. You do not lose the legal right to act on your own behalf. Consult an attorney for more details.

• Emergency Response System/Personal Response System (ERS/PRS) – A call button usually worn by the older individual that can summon help in case of emergency. Also called lifelines or personal emergency response systems.

• Gerontologist – A person who specialized in the study of the elderly. Usually have one or more advanced degrees in gerontology, social work or health and human services.

• Guardianship – A court-appointed decision-maker to act on someone’s behalf because they are incompetent. May include guardianship of the person, estate (finances) or both. The guardian may or may not know this person, depending on the situation at the time of the appointment.

• Health Insurance Counseling and Advocacy Program (HICAP) – HICAP provides counseling, advocacy, and assistance to Medicare beneficiaries about Medicare, private health insurance and related healthcare coverage plans. The program also provides public education on Medicare and health- coverage issues.

• Home Delivered Meals – Also known as “Meals on Wheels”. Meals (usually lunch) provided to frail, elderly, home-bound residents of the community. Designed to maintain or improve the physical and social well-being of older homebound adults.

• Home Health Aide (HHA) – A semi-skilled professional, often employed by a home health agency, who provides in-home assistance with activities of daily living (ADLs).

• Home Health Care – Includes a wide range of health-related services, such as assistance with medications, wound care, intravenous (IV) therapy and help with basic needs such as bathing, dressing, mobility, etc., which are delivered at a person’s home.

• Homemaker Services – Help with light housekeeping, laundry, shopping, and meal preparation.

• Hospice – Nursing, companion, counseling and personal care services for people with terminal conditions. May be located in a facility such as a nursing home or hospital, or services may be delivered at home.

• Independent Living (also called Retirement Centers or Communities) – Offer a wide range of services and amenities, from transportation to medical appointments to on-site social activities and beauty salons. Residents typically live in individual apartments, receive some housekeeping services, take most meals in a community dining room and require no assistance with activities of daily living (ADLs).

• Information and Assistance (sometimes called Information and Referral) – Provides individuals with information about community resources and/or referrals to service programs or agencies.

• Instrumental Activities of Daily Living (IADLs) – Household/independent living tasks that include using the telephone, taking medications and managing finances.

• Intermediate Care Facility (ICF) – A health-care facility that provides care and services to individuals who do not need skilled nursing care, but whose mental or physical condition requires more than custodial care and services in an institutional setting.

• Living Will – A document that states a person’s preference for future medical decisions, including the withholding or withdrawing of life sustaining treatments.

• Long-Term Care (LTC) – A range of services designed to help people who have disabilities or chronic care needs. Services may be short term or long term, and may be provided in a person’s home, in the community or in a residential facility.

• Long-Term Care Ombudsman Program – The primary responsibility of this program is to investigate and attempt to resolve complaints made by, or on behalf of, individual residents in long-term care facilities, e.g., skilled-nursing facilities, assisted living and group homes.

• Managed Care – A health-care plan in which monthly premiums are paid for a complete package of services through a health maintenance organization (HMO) or similar type of provider.

• Medicaid – Federal-and-state-funded program of medical assistance to low- income individuals of all ages. There are income eligibility requirements for Medicaid.

• Medicare – Federal health insurance program for persons age 65 and over.

• Medigap – Insurance supplement to Medicare that is designed to fill in the “gap” left by Medicare (such as co-payments).

• Multipurpose Senior Center (MPC) – Centers throughout the city and county of Los Angeles that provide a wide range of social and supportive services and act as focal points for the coordination of services for seniors and caregivers in the community.

THE ABCs of AGING

• Nursing Home – Provides skilled nursing and rehabilitative care for individuals who need 24-hour care and assistance with any ADL. May also be called skilled nursing facility (SNF), intermediate care facility (ICF) or custodial care facility (CCF). Not all nursing homes are Medicareapproved facilities.

• Nutritional Health Assessment – Registered dieticians administer nutrition screening, counseling, and intervention services at congregate meal sites or homes of older adults found to be at high risk for nutrition-related health problems.

• Older Americans Act (OAA) – A federal law enacted in 1965 to provide money for programs and direction for a multitude of services designed to enrich the lives of senior citizens.

• Peer Review Organization (PRO) – Group paid by the federal government to review hospital treatment of Medicare patients. A patient has the right to appeal to a PRO if there is a question about care or length of stay.

• Personal Care Assistance/Home Health Aide (PCA/HHA) – Non-medical services to assist older persons in the home, such as bathing, dressing, cooking, cleaning, laundry and running errands.

• Qualified Medicare Beneficiary (QMB) – A state program that uses Medicaid money to pay the Medicare deductibles and co-payments for persons whose income is low enough to qualify. Qualifying income is above the poverty level.

• Respite Care – Service in which trained professionals or volunteers come into the home or provide short-term care at a nursing facility (from a few hours to a few days) for an older person to allow caregivers some time away from their caregiving role.

• Senior Companion – Adults age 60 and over provide companionship to older adults with special needs. Companions volunteer 20 hours per week. Stipend and travel expenses are provided (companions must meet income guidelines).

• Spend Down – Medicaid financial eligibility requirements are strict and may require beneficiaries to spend down/use up assets or income until they reach eligibility level.

• Telephone Reassurance – A program in which volunteers or paid staff call homebound elders on a regular basis to provide contact, support and companionship.

• Title III Services – Services provided to individuals age 60 and older funded under Title III of the Older Americans Act. Services include congregate and home delivered meals; supportive services, such as transportation, information and referral, and legal assistance; in-home services, such as homemaker services, personal care and chore services; and health promotion and disease prevention services, such as health screenings and exercise programs. Contact the local area agency on aging to see what may be available in your elder’s region.

COUNSELING

ALCOHOLISM

Al-Anon Family Groups

The Al-Anon Family Groups are a fellowship of relatives and hope, in order to solve their common problems.

Alcoholics Anonymous of the Valley

This agency provides information regarding group meetings in the Valley area for persons with drinking problems.

National Council on Alcoholism & Drug Dependence

Provides community based education and prevention services, including treatment, to individuals and families affected by alcoholism and/or drug dependency.

You Can Health Services, Inc.

Provides intensive outpatient treatment for individuals experiencing drug or alcohol dependency.

ALZHEIMER’S

Alzheimer’s Association

Provides community programs and support services for all those affected by Alzheimer’s and other dementias.

Alzheimer’s Greater Los Angeles

Improving the lives of local families affected by Alzheimer’s/ Dementia by increasing awareness, delivering effective programs/services, providing compassionate support, and advocating for quality care and a cure.

818/547-3027 www.alanonla.org

818/988-3001 (24/7) www.sfvaa.org

818/997-0414 www.ncadd-sfv.org 6166 Vesper Ave Van Nuys, CA 91411

323/750-9247

800/272-3900 (24/7) 323/309-8821 (Main Office) www.alz.org/socal

Main Office: 4221 Wilshire Blvd Suite 400 Los Angeles, CA 90010

844/435-7259 (Helpline) www.alzheimersla.org

4221 Wilshire Blvd Suite 400

Los Angeles, CA 90010

COUNSELING

ALZHEIMER’S

(continued

Alzheimer’s Support Group at the Joslyn Adult Center

An open gathering of people with common thoughts and experiences in a combined effort to better cope with and manage the shared challenges of Alzheimer’s/dementia in a safe environment. First and third Wednesday of the month, 1:00pm - 2:30pm.

818/238-5353

www.burbankca.gov/adults55

Joslyn Adult Center 1301 West Olive Avenue Burbank, CA 91506

Leeza’s Care Connection @ Providence Saint Joseph Medical Center

A free community gathering place for family caregivers who come together to develop a new set of skills that help them become stronger, more resilient and grounded with their new life of change and the demands of caregiving.

CANCER

American Cancer Society, California Division

The American Cancer Society is the nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer through research, education, advocacy and service.

Cancer Support Community Los Angeles

CSCLA’s free-of-charge services include support groups and counseling, child, teen and family programs; educational workshops; healthy lifestyle classes; and social activities - for all ages, all diagnoses, at all stages, and for the whole family.

Cancer Support Community Pasadena

Provide various resources and services to people with cancer and their loved ones. Helpline available MonThurs 8:00am - 5:00pm PST, and Fridays 8:00am - 3:00pm

818/847-3686

818/847-3728 (Spanish)

www.providence.org/locations/saint-joseph-medicalcenter/leezas-care-connection

501 S Buena Vista St Burbank, CA 91506

800/227-2345 (24/7) www.cancer.org

310/314-2555

www.cancersupportla.org

888/793-9355 (helpline)

626/796-1083

www.cancersupportsgv.org

CANCER

(continued)

City of Hope Medical Center

Provide services to people with cancer, diabetes and other serious illnesses.

Providence Disney Cancer Center - Support Groups

Virtual and in-person support groups for people with cancer and care providers.

*Free and low cost classes available

Relay for Life of Burbank

Relay for Life raises cancer awareness and raises funds for the American Cancer Society’s patient programs, services, and cancer research.

We Spark Cancer Support Center

Provides free programs and services for cancer patients, survivors and their loved ones.

CANCER - CAREGIVERS SUPPORT

Leeza’ Care Connection - See page 16

Providence Disney Cancer Center - See page 17

USC Family Caregiver Support Center

Offers help and support to caring family and friends of all cultures and communities in LA County. Services are low to no-cost to family caregivers and friends who help someone over the age of 60.

818/637-7611 www.cityofhope.org

818/847-3302 (mainline) www.california.providence. org/saint-joseph/services/ cancer/patient-family-support

181 S Buena Vista St Burbank, CA 91505 2nd floor conference room

800/227-2345 www.relayforlife.org/

818/906-3022 www.wespark.org

855/872-6060 www.fcsc.usc.edu

COUNSELING

DIABETES

American Diabetes Association

The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information, and advocacy.

MENTAL HEALTH

Depression and Bipolar Support Alliance

DBSA is a patient-directed organization focusing on depression and bipolar disorder. It provides hope, help, support, and education to improve the lives of people who have mood disorders.

Family Services Agency of Burbank

A non-profit social service agency dedicated to providing quality mental health care for all and eliminating domestic violence and all other forms of interpersonal violence. We provide crisis intervention, clinical counseling and violence prevention services and education.

323/966-2890 (Local Office)

800/342-2383

www.diabetes.org

800/826-3632

www.dbsalliance.org

730 N Franklin St Suite 501 Chicago, IL 60654-7225

818/845-7671

www.familyserviceagency ofburbank.org

2721 W Burbank Blvd Burbank, CA 91505

Los Angeles County Department of Mental Health - Older Adult GENESIS Program

Offers field-based mental health evaluation and services, medication support, advocacy, and linkage teams for, older adults who are homebound and have Medi-Cal, English, Spanish, and Armenian spoken.

Mental Health America

MHA is the nation’s leading community-based nonprofit dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of all Americans. They will help you find resources for prevention services, early identification and intervention, integrated care, services, and support for those who need it.

213/351-7284 (Main Line)

213/427-6161 (Fax)

800/854-7771 (24/7, Mental Health Hotline) dmh.lacounty.gov

800/273-8255 (24/7 Crisis Center)

www.mentalhealthamerica. net

MENTAL HEALTH (continued)

National Alliance on Mental Illness (NAMI)

NAMI California is a grassroots organization of families and individuals whose lives have been affected by serious mental illness. The Glendale Agency offers support groups, education classes, And advocacy to give help and hope to those living with a mental illness, their families, and loved ones.

Stepping Stones at Verdugo Hills Hospital

The Stepping Stones geropsychiatric program provides assessment, therapies, and a full continuum of care to meet the personalized mental health needs of older adults and their families.

PARKINSON’S DISEASE

American Parkinson Disease Association - National

APDA is the country’s largest grass roots organization serving America’s 1.5 million persons with PD and their caregivers. Its unique dual mission, “Ease the Burden –Find the Cure” for Parkinson’s disease supports specific scientific research and provides patient/caregiver support and education.

Neuro Challenge - Foundation for Parkinson’s

Provide education, support, and community resources to people with Parkinson’s and their caregivers.

916/567-0163 (California)

Glendale Warm Line: 213/797-0494 (leave message)

California: namica.org

Glendale: namiglendale.org

818/952-2270 (inpatient care)

855/532-5729 (outpatient care)

1812 Verdugo Blvd Glendale, CA 91208

800/223-2732 www.apdaparkinson.org

941/926-6413 www.neurochallenge.org

COUNSELING

PHYSICAL / SEXUAL / FINANCE ABUSE

HOTLINE NUMBERS

Battered Women’s /YWCA of Glendale

Domestic Violence 24-Hour Hotline

888/999-7511

888/999-7511

Long-Term Care Facilities Ombudsman Program 818/444-0315

Haven Hills - Domestic Violence Shelter Hotline 818/887-7481

Los Angeles County Domestic Violence Safety Hotline 800/978-3600

Elder/Dependent Adult Abuse 877/477-3646

Los Angeles County Elder Abuse Hotline (Adult Protective Services)

This agency assesses phone / mail reports of senior abuse (may include physical, psychological, financial neglect, exploitation). A social worker will usually make contact within 24-48 hours, sooner in emergency cases. Open to all LA County residents.

Sepulveda VA Medical Center

The Center provides ambulatory care services, inpatient treatment for substance abuse, mental health services and substance abuse for veterans who have been honorably discharged or released from active military service.

Bureau of Victims Services

This agency assists victims of Elder Abuse, Sexual Assault, Hate Crimes or any Violent Crime in obtaining therapy, court support, funds for medical bills and lost wages.

800/992-1660

877/477-3646 (24/7)

3333 Wilshire Blvd 4th Floor Los Angeles, CA 90010

818/891-7711

818/895-9559 (Fax) www.VA.gov

16111 Plummer St North Hills, CA 91343

800/380-3811

PHYSICAL / SEXUAL / FINANCE ABUSE (continued)

WISE & Healthy Aging – Long Term Care Ombudsman Program

Ombudsmen are trained to investigate and report suspected cases of elder and dependent adult abuse in long-term care facilities.

STROKE

National Stroke Association

National Stroke Association provides stroke education and programs to stroke survivors, caregivers, and the healthcare community.

Providence Holy Cross Stroke Support Group

Support groups help stroke survivors, their families, and close friends cope with the aftermath of a stroke through education and discussion.

Stroke Association of Southern California

The Stroke Association enlists people and organizations in the community to support universal wellness, stroke prevention, treatment and recovery. Support groups available.

818/444-0315 www.wiseandhealthyaging.org

16461 Sherman Way Suite 177 Van Nuys, CA 91406

800/787-6537 www.stroke.org

818/496-4524

15031 Rinaldi St Mission Hills, CA 91345

Last Wednesday of every month 3:30pm-5:00pm

310/575-1699 www.strokesocal.org

COUNSELING

SUBSTANCE USE

Al-Anon Family Groups

see page 15 - Alcoholism

Call for meeting locations and times.

Alcoholics Anonymous of the Valley see page 15 - Alcoholism

Call for open meeting locations and times.

Didi Hirsch Community Mental Health Center

Older teens, adults, and senior adults also may access a wide range of mental health services. The Glendale Center also has a drug diversion program, which enables individuals mandated by the court to take a 20-week course in lieu of sentencing. Yet another program is focused on adults on federal probation, or awaiting sentencing, who receive evaluation and treatment for mental illness and addiction. The location also has a Wellness Center. Services offered at Glendale: Child & Family, Adults, Older Adults, Transitional Age Youth, Wellness Center.

National Council on Alcoholism & Drug Dependence

Provides community based education and prevention services, including treatment, to individuals and families affected by alcoholism and/or drug dependency.

818/547-3027 alanonla.org

818/988-3001 (24/7) www.sfvaa.org

818/244-7257 (Glendale) www.didihirsch.org

1540 E Colorado St Glendale, CA 91205

818/997-0414 www.ncadd-sfv.org

Substance Abuse and Mental Health Services Administration (SAMHSA)

The National Helpline provides 24-hour free and confidential referrals and information about mental and/ or substance use disorders, prevention, treatment, and recovery in English and Spanish.

Substance Abuse Service Helpline (SASH)

A call agent will conduct a brief screening and provide necessary referrals.

800/662-HELP (4357)

844/804-7500

GENERAL COUNSELING INFORMATION

Better Hearing Institute

Resources to help you better understand hearing loss, its causes, consequences, and treatment options; recognize, treat, and manage hearing loss. Offers Information on the latest advances in hearing aids and complementary technologies.

Glendale Memorial 50 Plus Program

This program is designed to help 50 and over maintain an active, healthy and independent lifestyle. Members receive valuable benefits such as seminars, health screenings, senior peer counseling, cafeteria discounts, and more! Free membership.

202/975-0905

www.betterhearing.org

818/502-4701

1420 S Central Ave Glendale, CA 91204

DISABLED SERVICES

ACTIVITIES

Tri-Valley Special Olympics

Free sports training and competition for individuals with intellectual disabilities. Serves Calabasas and Agoura, and the San Fernando, Santa Clarita, and Antelope Valleys.

EDUCATION/SERVICES

Americans with Disabilities Act (ADA)

Provides information on the ADA for businesses and individuals. Also refers services for the disabled.

Burbank Advisory Council on Disabilities

In-person meetings are held on the 4th Thursday of the month at 1:00pm at 150 N. Thurd St. Burbank, CA 91502. They can be found on the Burbank City website.

562/502-1100 www.sosc.org/scvtv

1600 Forbes Way, Suite 200 Long Beach, CA 90810

adaoffice@burbankca.gov

bacod16@gmail.com www.burbankca.gov

California State University, Northridge (CSUN) - Center on Disabilities

Through a wide array of services, the Center on Disabilities assists students to realize their academic and career goals. A team of disability and educational specialists are available to students on a year round basis.

818/677-2578 www.csun.edu/cod

Bayramian Hall 110 18111 Nordhoff St Northridge, CA 91330-8340

City of Burbank Library Services - Home Borrowers Program

Burbank Library provides delivery of library books, large print books, magazines, tapes and CDs to residents who can’t come into the library due to illness or disability. Serves Burbank residents only

Cleaning for a Reason Foundation

Fighting cancer is difficult enough, but living with it is even tougher - and that’s where the Cleaning for A Reason Foundation steps in. This non-profit offers free professional house cleaning and maid services to improve the lives of women undergoing treatment for cancerany type of cancer.

818/238-5600 www.burbanklibrary.org

877/337-3348 cleaningforareason.org

Providers & Resources worldwide

EDUCATION/SERVICES (continued)

Glendale Community College - Center for Students with Disabilities

Provides comprehensive spectrum of services including the following: academic/ personal counseling, disability assessment, adapted computer technology/instruction, interpreter & note taking services and mobility assistance.

Greater Los Angeles Agency on Deafness (GLAD)

The organization’s general purposes and powers are directed around the promotion of the social, recreational, cultural, educational, and vocational wellbeing of its deaf and hard of hearing constituents.

Independent Living Center of Southern California

Non-residential agency providing a wide range of services to persons with disabilities. Serving Glendale, Burbank, San Fernando Valley, Santa Clarita Valley and Northern LA County. English and Spanish spoken here. Sliding fee scale.

SOCIAL SERVICES

Adult Protective Services-Elder Abuse Hotline

See page 11

Adult Protective Services (APS), is a state-mandated service program which investigates situations involving elders (age 65 or older) and dependent adults (physically or mentally impaired 18-64 year olds) who are reported to be endangered by physical, sexual or financial abuse, abandonment, isolation, abduction, neglect or self-neglect. Any endangered elder or dependent adult is eligible for APS regardless of income.

818/240-1000 ext 5905 www.glendale.edu/dsps

San Rafael Building, 2nd Floor 1500 N Verdugo Rd Glendale, CA 91208

323/478-8000 (Voice & TTY)

323/892-2225 (Videophone - VP) www.gladinc.org

2222 Laverna Ave Los Angeles, CA, 90041

818/988-9525 www.ilcsc.org

14354 Haynes St Van Nuys, CA 91401

877/477-3646

DISABLED SERVICES

SOCIAL SERVICES (CONTINUED)

Los Angeles County Office of Public Guardian

Serves as guardian of the person or estate of an adult in the community who by reason of age or disability, is unable to properly manage and take care of him or herself or his or her property, and for whom no alternate guardian among family and friends can be identified.

Project HOPE (City of Burbank)

This service is provided by BVP volunteers to assist individuals to remain living independently with the following services: marketing, driving, companionship and telephone reassurance. Appointments are required. Please call for details.

213/974-0515

818/238-5370

Joslyn Adult Center 1301 W Olive Ave Burbank, CA 91510 Mon-Fri 8:30 am – 4:30 pm

Hearing/Vision

Burbank Noon Lions

Hearing Aids

“Ear of the Lion” is a Lions Club International non-profit program designed to meet the hearing needs of low-income individuals. Its purpose is to ensure that no one walk around isolated from family and friends due to a correctable hearing loss because of a lack of funds.

The program begins with the collection of used hearing aids in the community by Burbank Lion members. Local audiologists are recruited to participate in the Ear of the Lion’s Network of Cooperation, providing licensed care for patient.

Potential recipients complete an application to determine eligibility. Those qualifying are then given tests by an audiologist to determine their specific needs. Used hearing aids are cleaned, reconditioned and reshelled by a competent repair service to meet the client’s prescription. Fittings and adjustments are provided by the audiologist and the Ear of the Lion recipient is once again able to hear - provided at no cost by the Burbank Lions, except for a per hearing aid loan fee.

Eligibility applications are available at: earofthelion.org/forms

Free Vision Care

Income eligible Burbank residents can receive a free comprehensive eye exam and prescription glasses at no charge, provided by the Burbank Noon Lions.

For more information and/or a referral to a local provider, please email: LionsEyeCare@ earthlink.net or call 818-955-8018 and leave a voicemail message with your request, including your name and return phone number.

FINANCIAL

CONSUMER PROGRAMS & SERVICES

Business Consumer Alliance

This agency issues reliability reports on businesses, offers general advice and counseling and handles complaints about companies.

California State Office of the Attorney General

This agency handles consumer complaints against corporations, as well as tax-issue questions and referrals for other consumer questions.

Department of Public Social Services – LA County

Provides information regarding food stamps, MediCal, cash aid, and general relief.

Federal Trade Commission-Consumer Response Center

213/631-3600 www.checkbca.org

800/952-5225

866/613-3777 818/701-8200

4680 San Fernando Rd Glendale, CA 91204

Provides investment risk information and resources. 877/382-4357 www.ftc.gov

Los Angeles County Department of Consumer and Business Affairs

This agency provides assistance with landlord-tenant information, real estate warranties, credit information, automobiles, small claims procedures, identity theft, and mediation/dispute settlement.

Social Security Administration

800/593-8222

Provides retirement, survivors, and disability benefits. 800/772-1213 888/748-7699 (Local number) www.ssa.gov

FINANCIAL ASSISTANCE

Burbank PASS

The Burbank Program, Activity, and Service Subsidy (PASS) Program provides Burbank residents, who are in need of financial assistance, the opportunity to engage and apply for Burbank programs, activities, and services.

818/238-5317

www.burbankca.gov /burbankpass

Call for an appointment

Burbank Water and Power Department / Lifeline Program, Life Support Program

BWP offers special rates for Burbank’s low-income senior citizens and customers with a permanent disability or those who have a person with a permanent disability living in the household.

The Lifeline program offers income qualified customers an exemption from the monthly Customer Service Charge, the Utility User’s Tax, and a reduced rate on Electric Service.

The Life Support Program offers BWP customers that require the use of Life Support Equipment in their home an exemption from the Utility User’s Tax on their bill.

Franchise Tax Board-State of California

Automated Tax Payer Assistance Line. Homeowner/renter assistance, tax forms for California residents.

Funeral Consumers Alliance of Los Angeles

This non-profit membership society can help its members locate honest and fairly priced funeral services as well as give information on funeral related problems.

Jewish Free Loan Association (JFLA)

818/238-3700

www.BurbankWaterAndPower. com

164 W Magnolia Blvd Burbank, CA 91502-1720

Contact BWP for rates and eligibility requirements.

800/852-5711 www.ftb.ca.gov

213/222-6440 www.fcalosangeles.org

The JFLA is a non-profit agency founded in 1904, offering interest-free loans to people of all faiths, for medical, dental, home health care, and other various emergencies. Please note that co-signers are required. Service Area: Los Angeles County and Ventura County. info@jfla.org

www.jfla.org

HEALTH

HEALTH LAWS RELATED INFORMATION

California Partnership for Long-Term Care

The mission of the California Partnership for LongTerm Care is to increase the number of middle income Californians who have quality, long-term care insurance that prevents or delays their dependence on MediCal.

Center for Health Care Rights (CHCR)

This private, nonprofit agency provides health insurance counseling, education and legal services to L.A. County Medicare eligible beneficiaries (senior citizens and people with disabilities). A Medicare counselor is available at Joslyn Adult Center by appointment only. Call 818/2385353 for information.

800/227-3445

916/552-8990

800/824-0780

www.healthcarerights.org

Livanta - Beneficiary and Family Centered Care Qaulity Improvement Organization (BFCC-QIC)

This Medicare Appeal Helpline assists those with Medicare through the appeal process, beneficiary complaints, and quality of care reviews in California.

Neighborhood Legal Services – LA County

Family Law, Domestic violence, Housing (landlord/ tenant), and other civil matters.

Providence Saint Joseph Health Resource Center

Provides health and wellness materials to public and handles class reservations for the Beyond 50 program. This agency also provides doctor referrals for both Providence Saint Joseph and Providence Holy Cross medical centers.

877/588-1123

800/433-6251

818/834-7500 (Local) www.nlsla.org

1104 E Chevy Chase Dr Glendale, CA 91205

888/432-5464

818/847-4535 www.providence.org

501 S Buena Vista – 1st Floor Burbank, CA 91505

HEALTH LAWS RELATED INFORMATION (continued)

WISE & Healthy Aging Long Term Care Ombudsman

Receives and investigates elder abuse complaints made by or on behalf of residents in long-term care facilities, adult residential care facilities and adult day health care facilities.

HOME HEALTH EQUIPMENT & AIDES

Beauty Bus

Provides in-home beauty and grooming services, free of charge, to men, women and children whose illness or condition prevents them from accessing a salon or spa. We offer one treatment for the client and one for the primary caregiver during each visit. Clients may receive four services in each 12 month period free of charge.

Burbank Noon Lions

“Ear of the Lion” is a Lions Club International non-profit program designed to meet the hearing needs of lowincome individuals. Its purpose is to insure that no one walk around isolated from family and friends due to a correctable hearing loss because of a lack of funds. Please see more information on page 27.

California Telephone Access Program

State program provides free telephone equipment to California residents who have difficulty hearing, seeing, or remembering. Easy application process. For presentations or events please call (800) 995-6831.

California Telephone Relay Service (CRS)

This service provides live operators to voice for people who have difficulty being understood on the telephone. This service also works in reverse, so that anyone may initiate a call to a person with a speech disability. TTY equipment is necessary for service to be initiated. NO TTY to TTY calls accepted (only TTY to voice or voice to TTY).

800/334-9473

www.wiseandhealthyaging.org

310/392-0900 www.beautybus.org

11911 West Washington Blvd Los Angeles, CA 90066

www.burbanknoonlions. com

800/806-1191

800/949-5650 (Spanish)

800/806-4474 (TTY)

800/735-2922

Speech to Speech Service (STS) Dial 711 (24/7)

HOME HEALTH EQUIPMENT & AIDES (continued)

Convalescent Aid Society

Medical equipment on loan for in-home use. In continuous operation since 1923, the Convalescent Aid Society provides assistance to residents needing medical equipment for inhome use at no charge and without time restraints.

Dogs For Better Lives

This organization rescues dogs from shelters and trains them to provide assistance to those with hearing loss, autism, depression, stroke, PTSD, and panic and anxiety attacks. DFD also trains dogs to assist professionals (teachers, doctors, counselors, etc.) who work with people with disabilities.

Guide Dogs of America

This organization provides professionally trained guide dogs and instruction in their use, free of charge, to blind and visually impaired individuals so that they may continue to pursue their goals of independence and greater mobility.

Medic Alert Foundation

This non-profit Foundation provides bracelets or necklaces listing personal medical conditions, as well as allergies and other pertinent medical information. Call for free information.

626/793-1696

www.convalescentaidsociety. com

3255 E Foothill Blvd Pasadena, CA 91107

800/990-3647

541/826-9220

www.dogsforbetterlives.org

818/362-5834

www.guidedogsofamerica.org

13445 Glenoaks Blvd Sylmar, CA 91342

800/432-5378 www.medicalert.org

HOSPITALS, CLINICS & MEDICAL CENTERS

Glendale Adventist Medical Center - Live Well Senior Program

Serving those 55+ by providing easy access to health care information resources, wellness, and prevention programs. Assist 55+ individuals and their caregivers to navigate through the health care system. English, Spanish, and Armenian languages available.

818/409-8354

www.adventisthealth.org/ glendale/services/live-wellsenior-program/

1509 Wilson Terrace Glendale, CA 91206

HOSPITALS, CLINICS & MEDICAL CENTERS (CONTINUED)

Glendale Health Center

This County facility is located off the 134 freeway at the Glendale Avenue exit. Serviced by MTA bus routes #90, 91 and 177.

Glendale Memorial Hospital and Health Center

Glendale Memorial is a 334-bed facility and offers primary service lines in heart, breast cancer, spine, and women’s health.

Olive View – UCLA Medical Center

This County facility is located off the 210 freeway. Parking is available on campus at no cost. Serviced by MTA bus routes #90, 91 and 94.

Providence Holy Cross Medical Center

A 254-bed, not for profit facility, Providence Holy Cross Medical Center offers a full continuum of health services, from outpatient to inpatient to home health care.

Providence Saint Joseph Medical Center

Full-service hospital, including a 24-hour emergency room, dedicated programs to cancer, cardiology, acute rehabilitation, and women’s services.

818/291-8900 www.dhs.lacounty.gov/glendale

501 N Glendale Ave Glendale, CA 91206

818/502-1900 www.glendalememorial hospital.org

1420 S Central Ave Glendale, CA 91204

747/210-3000 http://dhs.lacounty.gov/ oliveview

14445 Olive View Dr Sylmar, CA 91342

818/365-8051 www.providence.org/locations/holy-cross-medical-center

15031 Rinaldi St Mission Hills, CA 91345

818/843-5111 www.providence.org/locations/saint-joseph-medicalcenter

501 S Buena Vista St Burbank, CA 91505

HEALTH

HOSPITALS, CLINICS & MEDICAL CENTERS (continued)

San Fernando Health Center

This County facility is located on the corner of San Fernando Mission and Pico. Parking is available at the center at no cost.

Valley Care Community Consortium

This County facility is located off either the 405 or 170 freeways. Exit Sherman Way and proceed north on Van Nuys Blvd. Parking is available at the facility at no cost. Serviced by MTA bus routes #156, 169, 233 and 561.

VA Medical Center, Sepulveda

The Center has specialty outpatient programs in spinal cord injury, stroke rehabilitation, women’s health, preventative medicine, dentistry, mental health, and chemical dependency.

USC Verdugo Hills Hospital

We are a 158-bed nonprofit medical facility featuring the finest in primary care services, diagnosis capabilities, and health-enhancement initiatives.

818/627-4777 1212 Pico St San Fernando, CA 91340

818/904-5566 www.valleyccc.org

7555 Van Nuys Blvd 4th Floor Van Nuys, CA 91405

818/891-7711 www.losangeles.va.gov

16111 Plummer St #11E Sepulveda, CA 91343

818/790-7100 www.uscvhh.org

1812 Verdugo Blvd Glendale, CA 9120

IN-HOME CARE AND ASSISTANCE SERVICES

Personal Assistance Services Council (PASC)

The Personal Assistance Services Council (PASC) is the Public Authority for In-Home Supportive Services (IHSS) in Los Angeles County.

877/565-4477 (Toll Free) 626/737-7512 (TTY) www.pascla.org

GENERAL HEALTH INFORMATION

American Heart Association

The mission of the American Heart Association is to reduce disability and death from cardiovascular diseases and stroke.

American Liver Foundation

The American Liver Foundation (ALF) is the nation’s leading non-profit organization promoting liver health and disease prevention. ALF provides research, education and advocacy for those affected by liver-related diseases, including hepatitis.

American Lung Association

The mission of the American Lung Association is to prevent lung disease and promote lung health.

Arthritis Foundation

The Arthritis Foundation offers information, health tracking tools and ways to connect with others. The Foundation works with health care providers and other partners to strengthen educational and interactive offerings. The website provides information on local resources.

Bone Health & Osteoporoses Foundation

The Bone Health & Osteoporosis Foundation is the leading health organization dedicated to preventing osteoporosis and broken bones, promoting strong bones for life and reducing human suffering through programs of public and clinician awareness, education, advocacy and research.

800/242-8721

213/291-7000 (Local Office) www.heart.org

816 S Figuero St Los Angeles, CA 90017

212/668-1000

310/670-4624 (Local Office)

5777 W Century Blvd #865 Los Angeles, CA 90045

800/586-4872 www.lung.org

800/283-7800 www.arthritis.org

800/231-4222

www. bonehealthandosteoporosis. org

HEALTH

GENERAL HEALTH INFORMATION (continued)

Braille Institute

Educational and adaptive services and supplies for people who are blind and visually impaired, Braille maps, tactile graphics, certified Braille embossing and a library of books on tape and descriptive videos. Over 200 classes are offered, free of charge. The Institute also provides low vision consultations, comprehensive programs for children, birth to all ages, youth programs and career services.

800/272-4553

323/663-1111 (Local Office) www.brailleinstitute.org

LA Center: 741 N Vermont Ave

Los Angeles, CA 90029 Mon-Fri 8:30 am – 5:00 pm

Braille Institute

Library Services:

800/808-2555 www.braillelibrary.org

Lupus Foundation of America

The Lupus Foundation of America provides education and support services to people affected by lupus.

National Kidney Foundation/Information Center

The National Kidney Foundation is the leading organization in the U.S. dedicated to the awareness, prevention and treatment of kidney disease for hundreds of thousands of healthcare professionals, millions of patients and their families, and tens of millions of Americans at risk.

800/558-0121 www.lupus.org

800/622-9010 www.kidney.org

National Multiple Sclerosis Society of Southern California and Nevada

We mobilize people and resources to drive research for a cure and to address the challenges of everyone affected by MS. In California we have offices in Los Angeles, Bakersfield, Fresno, Santa Barbara, and Palm Desert. In Nevada we have offices in Las Vegas and Reno. Languages spoken: English and Spanish.

National Spinal Cord Injury Association

Founded in 1948, the National Spinal Cord Injury Association is the nation’s oldest and largest civilian organization dedicated to improving the quality of life for hundreds of thousands of Americans and their families living with the results of spinal cord injury and disease.

800/962-9629 www.unitedspinal.org

800/962-9629

www.unitedspinal.org

GENERAL HEALTH INFORMATION (continued)

National Stroke Association

The National Stroke Association offers programs - the full continuum of stroke—prevention, acute treatment, and rehabilitation.

Neuropathy – Ambor Schanzer Fight Against Neuropathy

The organization raises awareness & research funds for a cure for both inherited & acquired disease.

800/787-6537 www.stroke.org

323/835-4736 https:// fightagainstneuropathy.org/

HOUSING

ASSISTED AND INDEPENDENT LIVING FACILITIES

Belmont Village Burbank

Assisted Living facility offering recreational activities to residents.

Evergreen Retirement Residence

Assisted Senior Living

Harvard Plaza

Ivy Park at Burbank

Assisted and Independent Senior Living

Media Village Silver Winds

Olive Court Apartments

Independent Senior Living – 55 and over. We speak English and Spanish.

Olive Plaza Apartments

Independent Senior Living – 55 and over. We speak English, Spanish, and Armenian.

Pacific Manor

Park Avenue Apartments

Independent Senior Living Apartments – 55 and over.

Senior Artist Colony

Facility dedicated to providing independent living in a creative art-inspired environment.

Verdugo Towers

Wesley Towers

818/873-4080

455 E Angeleno Ave Burbank, CA 91501

818/843-8268

225 Evergreen St Burbank, CA 91505

818/841-2521

340 E Harvard Rd Burbank, CA 91502

213/513-5854

2721 W Willow St Burbank, CA 91505

818/848-5519

325 N Third Street Burbank, CA 91502

818/842-4646

1100 W Olive Ave Burbank, CA 91506

818/238-9912

450 E Olive Ave Burbank, CA 91501

818/846-2667

609 N Glenoaks Blvd Burbank, CA 91502

818/848-8400

730 N Whitnall Hwy Burbank, CA 91505

877/200-1526

240 E Verdugo Ave Burbank, CA 91502

818/567-0072

151 E Verdugo Ave Burbank, CA 91502

844/843-5633

201 E Verdugo Ave Burbank, CA 91502

INFORMATION & REFERRALS

Affordable Housing Program (HUD)

The U.S. Department of Housing and Urban Development (HUD) has three programs to assist in obtaining affordable housing: the HOME program, the SHOP program, and the HOZ program. Please call for more information.

Affordable Living for the Aging

The mission of the Affordable Living for the Aging agency is to provide safe, affordable housing alternatives for low-income older people – providing alternatives to living alone and to institutionalization.

California Advocates for Nursing Home Reform

Since 1983, California Advocates for Nursing Home Reform has been fighting for the rights of long-term care residents in California.

213/894-8000

300 N Los Angeles St Suite 4054 Los Angeles, CA 90012

323/650-7988

937 N Fairfax Ave West Hollywood, CA 90046

800/474-1116

1803 6th St Berkeley, CA 94710

City of Burbank Housing Authority - Community Development Department Agency handles HUD, Section 8, Subsidies and Landlord/ Tenant problems.

818/238-5160

150 N Third St Burbank, CA 91502

Eldercare Locator

This agency connects older adults and their families to services.

Fair Housing Council of the San Fernando Valley

800/677-1116

http://eldercare.acl.gov/ public/index.aspx

The Fair Housing Council of San Fernando Valley is a nonprofit agency dedicated to promoting fair housing and works to implement programs designed to further equal opportunity in housing. Fair Housing serves San Fernando Valley, Santa Clarita, and portions of Los Angeles County. 818/373-1185

HOUSING

INFORMATION & REFERRALS (continued)

Home Again Los Angeles

Home Again Los Angeles is a non-profit organization providing assistance to homeless families with children. We work in partnership with local faith-based congregations and other community resources. Family Promise provides food, shelter, counseling support and job readiness training resulting in self-reliance and a more stable future for situationally homeless families

818/562-7778

http://www.homeagainla.org

Los Angeles Housing & Community Investment Department

TContact the Department for more information on Section 8 Housing and social services and housing programs that assist low-income, homeless, and special needs populations, and communities in general.

RESIDENTIAL RESOURCES

City of Burbank - Burbank Water and Power

BWP is a not-for-profit organization owned by the citizens of Burbank. Our mission is to provide reliable, affordable and sustainable water and electric services. BWP’s offices are located in the community and we are readily available to customers—in person, over the phone and online.

866/557-7368 https://housing2.lacity.org/

818/238-3700

www.burbankwaterandpower. com

164 W Magnolia Blvd Burbank, CA 91501

SAVE A STAMP!

Burbank Water and Power (BWP) and The Gas Company allows utility bill drop-offs at both the Joslyn Adult Center located at 1301 W. Olive Avenue, Burbank and at Don Tuttle Adult Center located at 1731 N.Ontario, Burbank. Please call (818) 238-5353 for more information.

RESIDENTIAL RESOURCES (continued)

Burbank Water and Power Residential Rebates

HOME REWARDS REBATE PROGRAM - Save energy, water, and money! BWP offers cash incentives for purchasing energy and water efficient items that meet efficiency requirements including: washer, dishwasher, refrigerator/ freezer, air conditioner, and other items. Call for more information.

ENERGY SAVING TREES PROGRAM - This energy saving program provides Burbank residents with up to 3 shade trees to be planted on their property…free of charge! BWP will also provide stakes, ties, and arbor guards in order to protect the tree trunks from lawn mowers and weed trimmers.

SYNERGY - This complimentary service for Burbank residents provides weatherization, energy, and water efficiency products and services for your home. A trained energy and water expert will install FREE water and energy saving products and provide expert advice on how to make your home more efficient and environmentally friendly.

My Energy Use - Online Resources

Go online to learn more about how your household uses energy. BWP’s new secure site has easy-to-read graphs showing your home’s hourly, daily, and monthly energy use. Seeing when you use energy can give you ideas about how to reduce your energy use and costs. Go online at: www.burbankwaterandpower.com

818/238-3730

855/234-3801

747/277-1599

HOUSING

RESIDENTIAL RESOURCES (continued)

Burbank Recycle Center

The Burbank Recycle Center accepts the following materials: All types of clean, dry paper, cardboard, glass, metal, and plastics #1, 2, 4, 5, & 7. The center also accepts used motor oil, oil filters and anti-freeze as well as ink toner cartridges. Only Burbank residents are permitted to drop off electronic waste, batteries, and fluorescent light bulbs and tubes.

BACKYARD COMPOSTING WORKSHOPS - Join thousands of other Burbank residents who quietly turn leaves, grass, and food scraps into rich soil for the yard instead of sending them to the curb. Workshops are free and fun for the whole family. Complimentary compost bins are available to Burbank residents.

TOUR - Learn where recycling has been and where Zero Waste is going. How does Burbank stack up to other cities and other countries? Tours are scheduled throughout the year so please call for dates and times.

Burbank Public Works

SEWER LATERAL REBATE PROGRAM (SLURP) - The City will give the property owner a $150 credit on sewer service charges for cleaning and video inspecting his/her sewer lateral. The proper maintenance of sewer laterals will help prevent sewer overflows – a benefit to everyone!

818/238-3900 www.burbankrecycle.org

500 S Flower St Burbank, CA 91502

818/238-3950

RESIDENTIAL RESOURCES (continued)

Burbank Where it Goes

Click on the website to the right for a list of locations for proper medication, hazardous waste, construction debris, etc. disposal near Burbank.

https://cityofburbank. recyclist.co

Resource For Burbank Homeless Families And Individuals and Those At Risk Of Homelessness

Purpose: This resource guide was developed to provide a summary of resources and services in the community available to Burbank homeless families and individuals and those at risk of homelessness.

See Appendix II (page 64)

https://www.burbankca.gov/ resources

HomelessInfo@Burbankca.gov

INSURANCE

INSURANCE ADVOCACY & ASSISTANCE

Center for Health Care Rights (CHCR)

See page 30

800/824-0780 www.healthcarerights.org

Health Insurance Counseling and Advocacy Program (HICAP) at Joslyn Adult Center

Assistance, free of charge, with questions and/or problems regarding health care insurance. Appointments are required. 818/238-5353

Joslyn Adult Center 1301 W Olive Ave Burbank, CA 91506

State of California Department of Insurance

Regulate insurance industry in California, provide consumer protection, consumers may call for any insurance related issues. We speak all languages.

800/927-4357 (HELP) www.insurance.ca.gov

300 S Spring St 14th Floor Los Angeles, CA 90013

U.S. Department of Health and Human Services - National Health Information Center

This agency provides referral information on many areas of health care, including insurance. Call for information.

877/696-6775 www.hhs.gov

HEALTH, DENTAL, PARAMEDIC, AMBULANCE & PRESCRIPTION INSURANCE

Centers for Medicare and Medicaid Services

CMS assures health care security for beneficiaries. In serving beneficiaries, we will open our programs to full partnership with the entire health community to improve quality and efficiency in an evolving health care system

Denti-Cal

Denti-Cal is the dental insurance branch of the Medi-Cal program. Denti-Cal can answer questions concerning coverage of dental related procedures and can provide information on the status of provider request for DentiCal approval.

Medicaid: 877/267-2323

Medicaid: 866/226-1819 (TTY)

Medicare: 800/633-4227

Medicare: 877/486-2048 (TTY) www.cms.gov

800/322-6384 https://dental.dhcs.ca.gov

HEALTH, DENTAL, PARAMEDIC, AMBULANCE & PRESCRIPTION INSURANCE (continued)

Emergency Medical Services (EMS) Membership Program

As a member of the program, your membership enrollment fee, as little as $5.00 per month, covers any deductible or co-payment you might incur resulting from emergency ambulance treatment and transportation by Burbank Fire Department paramedics. All permanent residents of Burbank are eligible to join. This program is not a medical insurance plan.

LARx Prescription Savings Program

The LARx Prescription Savings Program is designed to lower the cost of prescription medications for the residents of the County of Los Angeles, California. There is no registration or qualifications required to use the LARx Prescription Savings Card. Everyone qualifies! In addition, there is no membership fee and the card is ABSOLUTELY FREE!

818/238-3486 www.BurbankFire.us

877/367-5279 www.4larx.com

LEGAL

LEGAL SERVICES/ATTORNEY REFERRALS

Bet Tzedek Legal Services

This agency provides legal representation to low-income residents of Los Angeles County, free of charge. For more information, see insert above. English, Spanish and Russian are spoken.

California Public Utilities Commission

State regulatory agency overseeing privately owned utilities. We speak English, Spanish and other languages upon request.

California State Bar Association - Los Angeles Office

Created by the state legislature in 1927, the State Bar is a public corporation within the judicial branch of government, serving as an arm of the California Supreme Court. All State Bar members are officers of the court.

Disability Rights California

Advises the human and legal rights of people with disabilities. Their vision is to change the system so it values diversity, culture, and each individual.

Glendale Bar Association Lawyer Referral Services

Servicing the Glendale, Burbank, Pasadena, and surrounding communities. Assists by offering services and programs to educate the public on the law and finding qualified counsel to represent them.

323/939-0506 https://www.bettzedek.org

3250 Wilshire Blvd 13th Floor Los Angeles, CA 90010-1509

213/576-7000

320 W 4th St Suite 500 Los Angeles, CA 90013

800/649-7570

505 Van Ness Ave San Francisco, CA 94102

www.cpuc.ca.gov

213/765-1000 www.calbar.ca.gov

845 S Figueroa St Los Angeles, CA 90017-2515

213/213-8000 www.disabilityrightsca.org

350 S Bixel St #290 Los Angeles, CA 90017

www.glendalebar.com

P.O. Box 968

Glendale, CA 91209

LEGAL SERVICES/ATTORNEY REFERRALS (continued)

Los Angeles County Consumer and Business Affairs

Provides legal, housing, and credit information.

Neighborhood Legal Services of Los Angeles County

Since 1965, Neighborhood Legal Services of Los Angeles County (NLS-LA) has provided free legal services to lowincome residents. We serve all of Los Angeles County, including the San Fernando and San Gabriel Valleys, and the cities of Burbank, Glendale, Pasadena, Pomona, Antelope Valley, and Santa Clarita.

Notary Service at Joslyn Adult Center

Notary service is offered to those 55+ years old. Free with a current Burbank Senior Activity Card or $5.00 without an activity card. Appointments are required. Off-site notary services are also offered for a discounted fee. Notary Public: Kenneth L. Barnes

800/593-8222 https://dcba.lacounty.gov/ contact-us/

800/433-6251

818/834-7500 www.nlsla.org

1104 E Chevy Chase Dr Glendale, CA 91205

818/238-5353

1301 W Olive Ave Burbank, CA 91506

NUTRITION

GROCERY SERVICES

Burbank Certified Farmers Market - Downtown Burbank

For the freshest fruits, vegetables, and flowers, visit the Farmer’s Market in Downtown Burbank every Saturday morning from 8:00 am – 12:30 pm. Whether you are looking for fresh produce or organic foods, the Burbank Farmer’s Market has a huge assortment of great products grown and made locally. Get there early for the best selection of produce and other great foods. Free Parking!

Project HOPE

See page 26

HOME DELIVERED MEALS

Home Delivered Meals of Burbank

This agency provides meal delivery service to homebound persons 60 and over. Proof of Burbank residency is required. The suggested donation per meal is $3.00.

Salvation Army / Meals on Wheels

This agency provides meal delivery to senior and disabled persons in Glendale, Montrose, La Crescenta, and La Canada (not available in Burbank). Meals are delivered between 11:00 am and 1:00 pm daily, and each meal costs $6.00.

Valley Interfaith Council (VIC) - Meals on Wheels Program

Valley Interfaith Council operates a Meals on Wheels Program that provides meals to people of ALL ages who are in need of freshly prepared meals delivered to their door. This is a fee-for-service program.

818/847-4774

At Olive and Glenoaks - parking is available in the Community Service building lot and at the Police & Fire Station lot.

818/238-5370

818/238-5366

Mon-Fri Lunch Only

818/246-5586 ext. 1205

https://westernusa. salvationarmy.org/glendale-ca

818/880-4842

www.vic-la.org

11300 Victory Blvd #354

Van Nuys, CA 91401

CONGREGATE MEAL SITES - BURBANK

Joslyn Adult Center – Nutrition

This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information. See page 53.

McCambridge Recreation Center - Nutrition

This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information. See page 53.

Tuttle Adult Center - Nutrition

This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information. See page 53.

CONGREGATE MEAL SITES

Glendale Parks and Recreation Adult Center

This center provides on-site lunch for seniors (60 and older) weekdays at 12:30pm Please call for sign-up information and meal costs.

Sherman Oaks/East Valley Adult Center

This center provides on-site lunch for seniors. This center provides on-site lunch for persons 62 and older weekdays at 11:30 pm Each meal costs $2.50. Call for sign-up information.

Valley Storefront

This center provides counseling support groups, case management, information and referrals, and activities for seniors. There is a meal site serving hot lunch daily. Suggested donation for each meal is $2.25. Seating daily at 11:30 am Call for times and sign-up information.

818/238-5357

1301 W Olive Ave Burbank, CA 91506

818/238-5366

1515 N Glenoaks Blvd Burbank, CA 91504

818/238-5367

1731 N Ontario St Burbank, CA 91505

818/548-3775

201 E Colorado Blvd Glendale, CA 91205

818/981-1284

5056 Van Nuys Blvd Sherman Oaks, CA 91403

818/984-1380 (General)

12821 Victory Blvd North Hollywood, CA 91606

JOSLYN ADULT CENTER

BENEFITS & ASSISTANCE PROGRAMS

The following programs are available by appointment.

FALL RISK ASSESSMENTS

3rd Thursday of each month

Free Fall Risk Assessments are provided by Happier Home Care.

GADGET TUTORING

Various days and times

Gadget tutors can assist you your smartphone, tablet, or other portable device.

HEARING SCREENING

1st Wednesday of each month

An Audiologist will examine your ears, check your hearing, and if you have hearing loss, issue a form for a free amplified telephone.

LEGAL ADVOCATE SERVICES

3rd or 4th Thursday of each month

A legal representative from Bet Tzedek (House of Justice) Legal Services is available to assist low income individuals, 55 years or older. They can assist with the following issues: abuse/safety concerns, conservatorship/guardianship, consumer issues/fraud, employment issues or IRS dispute, foreclosures/real estate fraud, health care directives/ advance planning (statutory wills), housing conditions/ discrimination. IHSS (in-home support) disputes, landlord-tenant issues, public benefits.

MEDICARE ADVOCATE

1st and 3rd Thursday of each month

The Center for Healthcare Rights can assist you with information regarding Medicare, Part D, Medigaps, HMO’s, and Long Term Care Insurance.

NOTARY SERVICES

3rd Wednesday of each month

Services are provided by Ken Barnes.

ONE-ON-ONE COMPUTER HELP

Tuesdays and Thursdays

Assistance with basic computer skills.

STEVE OAKLEY - OAKLEY LAW GROUP

Days and times vary

Assistance with Simple Wills, Durable Power of Attorney for Financial Affairs, and Advance Health Care Directives.

BURBANK SENIOR ACTIVITY CARD (BSAC)

Burbank Senior Activity Cards (BSAC) may be issued to any person age 55 and over. The is $20 for Burbank residents and $25 for non-Burbank residents. BSAC’s are valid for one year from date of purchase. They can be purchased at both the Joslyn Adult Center, 1301 W Olive Ave, Burbank and Tuttle Senior Center, 1731 N Ontario St, Burbank. The BSAC also gives you free access to drop-in activities at other Burbank recreation centers.

For more information, please call 818.238.5353.

SENIOR SERVICES

ACTIVITIES

The Joslyn Adult and Tuttle Senior Centers provide opportunities for recreation, education, fitness, and other activities for adults 55 and over. You can pick up an activity schedule at either center. For the most up to date information about facility hours and programs visit: www.BurbankCA.gov/Adults55

DANCE

Ballroom

Hula

Line Dance

DROP-IN

Billiards Crafting Painting Puzzles

Skip Bo/Table Games

Table Tennis

FITNESS CLASSES

Basic Fitness

Fleet Feet Outdoor Walking Group

Full Body Conditioning

Indoor Chair Volleyball

Kundalini Chair Yoga

Morning Workout

Shao Chi

Strength & Balance

Tai Chi

T’ai Chi Chih

GAMES

Bingo Bridge Chess Club

Horseshoes

Mah-Jongg

Pan

Texas Hold ‘Em

LANGUAGE CLASSES

American Sign Language French

MUSIC

SUPPORT GROUPS

Alzheimer’s

Safe Space Discussion Group

Let’s Talk Discussion Group

Soulful Seniors

VIRTUAL ACTIVITIES

Joslyn also offers virtual and hybrid classes. Contact the center for more information 818.238.5353.

DAY TRIPS

Day trips are organized through the Joslyn Adult Center for participants in the community age 55 and older.

Quarterly Trips are advertised in the Travel Brochure. Contact the Travel Office for more information.

Travel Office

Office Hours: Monday through Friday 9:00am-3:00pm Telephone: 818.238.5353

SENIOR NUTRITION SERVICES IN BURBANK

The Elderly Nutrition Program is partially funded by the County of Los Angeles Area Agency on Aging.

LUNCH PICK-UP FOR AGES 60+

TELEPHONE REASSURANCE

The Telephone Reassurance program provides:

• Wellness checks to evaluate overall health.

• Calls to monitor that the quality of meals has been met.

HOME DELIVERED MEALS PROGRAM

The City of Burbank Home Delivered Meal (HDM) Program provides eligible adults age 60+ residents with nutritional assistance by delivering a well-balanced meal and an opportunity to monitor wellbeing of the homebound elderly during the week.

• Eligibility for receiving a home delivered meal is based on a screening assessment of the participant by telephone or a home visit. Verification of the need for this service is determined through a home assessment within one week of the beginning of the meal service.

• Voluntary suggested donation is $3.00

For more information regarding the HDM program, please call 818.238.5366.

OTHER SERVICES PROVIDED

• Quarterly newsletters created by dietitians to increase nutritional knowledge and promote balanced diet and exercise.

• Nutritional risk assessments.

• Referrals for nutrition counseling.

• Counseling Nutritional Services provides free of charge nutritional consulting by LA County Registered Dietitians to high-risk eligible clients.

SENIOR SERVICES

SENIOR CENTERS

Alicia Broadus-Duncan Multi-Purpose Center 11300 Glenoaks Blvd #1622 Pacoima, CA 91331

Altadena Senior Center 560 E Mariposa St Altadena, CA 91001

Arcadia Community Center 375 Campus Dr Arcadia, CA 91006

Bernardi Multi-Purpose Senior Center 6514 Sylmar Ave Van Nuys, CA 91401

Duarte Senior Center 1610 Huntington Dr Duarte, CA 91010

Glendale Parks and Recreation Adult Center

201 E Colorado St Glendale, CA 91205

Joslyn Adult Center (Alhambra)

210 N Chapel Ave Alhambra, CA 91801

Mid-Valley Senior Center

8825 Kester Ave Panorama City, CA 91402

Hart Park House Senior Center

603 S Myrtle Ave Monrovia, CA 91016

ONE generation Senior Enrichment Center

18255 Victory Blvd Reseda, CA 91335

818/834-6100

626/798-4971

626/574-5130

818/781-1101

626/357-3513

818/548-3775

626/570-5056

818/892-0892

626/355-7394

818/705-2345

SENIOR CENTERS (continued)

Pasadena Senior Center 85 E Holly St Pasadena, CA 91103

Robert M. Wilkinson Multi-Purpose Senior Center 8956 Vanalden Ave Northridge, CA 91324

Hart Park House Senior Center 222 W Sierra Madre Blvd Sierra Madre, CA 91024

South Pasadena Senior Center 1102 Oxley St South Pasadena, CA 91030

Sparr Heights Community Center 1613 Glencoe Way Glendale, CA 91208

Sunland Senior Center 8640 Fenwick St Sunland, CA 91040

Temple City Senior Services – Live Oak Park 10144 Bogue St Temple City, CA 91780

Valley Storefront Community Resource Center 12821 Victory Blvd North Hollywood, CA 91606

626/795-4331

818/756-7741

626/355-5278

626/403-7360

818/548-2187

818/353-9571

626/579-0461

818/984-1380

SENIOR SERVICES

EDUCATION

Burbank Adult School

Want to start a new hobby? Need to brush up on your computer skills? Looking for something for older adults? At the Burbank Adult School, there is something for everyone. We are committed to lifelong learning and other classes for older adults. $5 per class discount on fees for Burbank Senior Activity Card holders.

City

of

Burbank Parks & Recreation - Recreation Classes

The City of Burbank Recreation Guide is published quarterly and features activities and classes for all ages. Discover new ways to Play More through the Parks and Recreation Department.

Lifelong Learning Seminars

The Lifelong Learning Seminars are free classes offered by Glendale Community College. GCC’s Encore (elder hostel program) is also available; this is a membership program in which 1 to 5 week seminars and workshops are offered.

FOOD BANK & SHELTER SERVICES

Ascencia

Ascencia provides emergency shelter, referrals, and housing case management to individuals and families in Burbank, Glendale, and Northeast Los Angeles.

American Red Cross - Sherman Oaks Service Center

This agency offers assistance in regards to disasters (i.e. home fire), as well as services such as CPR and First Aid classes and HIV awareness classes. All Southern California residents are invited to call. ARC has products such as CPR books, first aid books, first aid kits, videos, pet first aid kits, pocket masks, etc.

818/729-5950 www.burbankusd.org/bas

3811 Allan Ave Burbank, CA 91505

818/238-5385

www.burbankparks.com

1111 W Olive Ave Burbank, CA 91506

818/240-1000

Glendale Community College 1500 N Verdugo Rd Glendale, CA 91208

818/246-7900

www.ascensiaca.org

1851 Tyburn St Glendale, CA 91204

818/243-3121

14931 Califa St #110 Glendale, CA, 91204

FOOD BANK & SHELTER SERVICES

Burbank Temporary Aid Center - BTAC

This agency provides food and other emergency services for those in Burbank in times of crisis. Must have proof of Burbank residency (current utility bill, proof of income and positive ID for entire household). www.theBTAC.org

Catholic Charities

This agency offers assistance in regards to disasters (i.e. home fire), as well as services such as CPR and First Aid classes and HIV awareness classes. All Southern California residents are invited to call. ARC has products such as CPR books, first aid books, first aid kits, videos, pet first aid kits, pocket masks, etc.

Department of Public Social Services

Provides information regarding food stamps, MediCal, cash aid, and general relief.

818/848-2822 www.burbanktemporary aidcenter.org/

213/318-5707 www.catholiccharitiesla.org

818/701-8200

800/613-3777

800/660-4026 (TDD) www.ladpss.org

4680 San Fernando Rd Glendale, CA 91204

Lutheran Social Services – Food Bank

Food pantry services provided. Hot lunch served twice a week, please call for dates.

818/901-9480

7400 Tujunga Ave Sun Valley, CA 91352

SENIOR SERVICES

MOVING RESOURCES

Assisted Living Movers

They are meant to be an affordable moving company that works primarily with seniors, so they know how to work around disabilities, etc.

Clear Home Solutions

213/418-1800 www.alm4mom.com

818/376-0125

www.clearhomesolutions.com

National Association of Professional Organizers (NAPO) - Laura Smith

Cleaning, organizing, and de-cluttering services. Charge hourly.

The Organized Sort - Martha Blumenthal

323/496-0596

www.napola.org laura@anorganizedproject. com

Residential organizing services, work with seniors. 703/303-5844

www.theorganizedsort.com martha@theorganizedsort. com

SOCIAL SERVICES

Department of Aging - State of California

The California Department of Aging (CDA) administers programs that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout the State. The Department administers funds allocated under the federal Older Americans Act, the Older Californians Act, and through the Medi-Cal program.

Partners in Care Foundation

Partners in Care changes the shape of healthcare and social services so they work better for everyone. Partners is unique in two ways: we are both a think-tank and a proving ground. Partners develops high-impact, innovative ways of bringing more efficient health and social services to people and communities.

800/510-2020 www.aging.ca.gov

818/837-3775 www.picf.org

732 Mott St Suite 150 San Fernando, CA 91340

SOCIAL SERVICES (continued)

PAWS/LA

Assists low-income seniors and people disabled with life threatening illnesses care for their companion animals by providing veterinary care, pet food and supplies, temporary foster homes, and volunteer services — all at no charge.

Supporters of Senior Services

Supporters of Senior Services in Burbank provides financial assistance, support, and services for Burbank resident seniors age 55 years and older. These services include, but are not limited to, nutrition, transportation, education, and recreation programs.

213/741-1950 www.pawsla.org

150 W 24th St Los Angeles, CA 90007

818/238-5353

1301 W Olive Ave Burbank, California 91506

TRANSPORTATION

PUBLIC TRANSIT SERVICES - SENIOR & DISABLED INCLUDED

Access Services

Access Paratransit is a shared-ride curb to curb service requiring reservations to be made between the hours of 6:00am and 10:00 pm the day before travel. Fee information: One way trip 0 to 20 miles fare $2.75, 20 or greater miles fare $3.50.

Burbank Bus

Burbank Bus service is open to the general public and is free to connecting Metrolink and MTA passengers. Free with PASS income qualification. Otherwise, the one-way cash fare is $1.

Burbank Bus - Senior and Disabled Transit

Burbank Bus Senior and Disabled Transit Services provide curb - to - curb transportation services to Burbank senior and disabled residents. Transportation services are provided on an appointment basis. Proof of residency and/or a doctor’s letter is required. Riders are asked to book their appointments one day in advance to request trip. Call for pre-registering information.

City Ride

Serving the San Fernando Valley. This is a transportation service for residents of the City of Los Angeles, age 65 and older, and people who have permanent disabilities.

Glendale Beeline

Providing local public transportation throughout Glendale. “Express Route 12” links Glendale with Burbank’s RITC and Metrolink trains; the cash fee for this Express Route is $1.00. Metro passes and transfers are accepted on all routes.

800/827-0829

800/827-1359 (TDD) www.accessla.org

Hours of Operation 4:00 am - 12:00 am

818/246-4258

https://www.burbankca.gov/ burbankbus

818/238-5360

https://www.burbankca.gov/ burbankbus

818/808-7433

https://www.ladottransit. com/cityride/

818/548-3960

www.glendaletransit.com/ services/bee;ine-bus beeline@glendaleca.gov

PUBLIC TRANSIT SERVICES - SENIOR & DISABLED INCLUDED (continued)

Glendale Dial-A-Ride

A curb-to-curb transportation service for Glendale residents who are 65 years of age or older. Disabled residents of any age are also served. Certification of disability from a doctor is required if resident is under 65 years of age.

Los Angeles Department of Transportation (LADOT)

LADOT operates routes connecting Burbank with downtown Los Angeles, Pasadena and the west San Fernando Valley.All LADOT buses are wheelchair accessible.

818/247-0691

https://ladot.lacity.gov/ 213/972-8470 ladot@lacity.org

APPENDIX

PROGRAMS & ORGANIZATIONS

A non-profit agency dedicated to promoting fair housing and works to implement programs designed to further equal opportunity in housing. Fair Housing serves San Fernando Valley, Santa Clarita, and portions of Los Angeles County.

(818) 373-1185

Provides information 24 hours a day. Provide information and referrals to many social service agencies in the county of Los Angeles.

(800) 339-6993 or 2-1-1

AARP Foundation is developing strategies to address the senior housing crisis and make all of our communities affordable and welcoming for people regardless of age or physical ability.

The U.S. Department of Housing and Urban Development (HUD) has three programs to assist in obtaining affordable housing: the HOME program, the SHOP program, and the HOZ program. Please call for more information.

Affordable Living for the Aging's mission is to provide safe, affordable housing alternatives for low-income older people -alternatives to living alone and to institutionalization.

Non-profit, public interest law center which provides free legal services to low-income residents of Los Angeles County.

Bet Tzedek serves persons of all racial, religious and ethnic backgrounds.

The California Department of Rehabilitation (DOR) is an employment and independent living resource for people with disabilities.

Disability Rights California advocates, educates, investigates, and litigates to advance the rights, dignity, equal opportunities, and choices for all people with disabilities.

Support and promote fair housing through education, advocacy and litigation, to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination.

LAHSA offers services to people in the City or Los Angeles County who are homeless or are about to lose your home. People who need emergency shelter should go directly to a place where they can be collected. Shelters open at night, usually after 5:00 pm.

(800) 775-6776

Fair Housing Council of the San Fernando Valley 14621

Titus Street #100 Panorama City, CA 91402

http://www.fhcsfv.com/home.html

211 LA County 211la.org

AARP Foundation https://www.aarp.org/aarp-foundation/our-work/housing/

Affordable Housing Program (HUD) 611 West Sixth Street, Suite 801 Los Angeles, CA 90067 Hud.gov ( 800 ) 9552232

Affordable Living for the Aging http://www.alaseniorliving.org/ (323) 650-7988

(323) 939-0506

Bet Tzedek Legal Services 3250 Wilshire Boulevard 13th Floor Los Angeles, CA 90010 https://www.bettzedek.org/

Department of Rehabilitation 425 W Broadway #200 Glendale, CA 91204 http://www.rehab.cahwnet.gov/ (818) 551-2141

(800) 776-5746

(800) 477-5977

Disability Rights California 350 S. Bixel St #290 Los Angeles, CA 90017 www.disabilityrightsca.org

Housing Rights Center 3255 Wilshire Blvd. Suite 1150 Los Angeles, CA 90010 Hrc-la.org

Assisting Residents in Locating Housing Resources for Affordable, Special Needs and Emergency Housing Los Angeles Homeless Service Authority (LAHSA) www.lahsa.org ( 213 ) 683 –3333

Private, non-profit organization established in 1977 to provide free legal services to people with mental disabilities. MHAS assists both children and adults, with an emphasis on obtaining government benefits and services, protecting rights, and fi g htin g discrimination.

SeniorGuidance.org provides comprehensive resources on various senior living options.

Los Angeles County Housing Resource Center http://housing.lacounty.gov/ (877) 4288844

This agency serves all of California, and can make free referrals for Retirement Inns, Nursing Homes, Inhome Care, Apartments and other Senior Living alternatives.

(213) 389-2077

(888) 595-9101

Mental Health Advocacy Services, INC Mhas-la.org

SeniorGuidance.org

United States Elder Care Referral Agency http://www.askeldercare.com/company.htm (808) 848-1008

Note :

This is not an all-inclusive list. The intent is to provide a quick glance of the organizations, programs, and services in the community aimed to assist seniors and household that my face homelessness. Since agencies move and change contact information from time to time, you should confirm the services before making your selection. Please call the agencies for additional information. If you discover an inaccuracy, we welcome the update information. Thank you!

To add a resource or organization, please send the information to CDDsupportteam@burbankca.gov or Community Development Department, 150 North Third Street, Burbank, CA 91502. Last updated December 6, 2018.

Families and Individuals and Those At Risk of Homelessness

Purpose: This resource guide was developed to provide a summary of resources and services in the community available to Burbank homeless families and individuals and those at risk of homelessness.

CITYASSISTED PROGRAMS & ORGANIZATIONS

Affordable and transitional housing. Social and supportive services offered to residents of transitional housing units. Due to the demand of affordable housing, Burbank Housing Corporation implements a waiting list system. Please call for additional information regarding the waiting list.

A variety of services for Burbank residents.

Family Promise of the Verdugos assists situationally homeless families with children with temporary shelter, case management, and referrals to programs and resources. Call for information and availability of space.

Provides rent subsidy payments paid directly to landlords on behalf of very low income program participants. Waiting list currently closed.

This is the yearround Emergency Shelter Hotline with information primarily for Winter Shelter Program. If someone is experiencing homelessness, a victim of domestic violence, runaway, or in need of information on other services, please call the tollfree number.

Provides services including emergency food, personal hygiene kits, rental and utility assistance, referrals to other agencies, bus tokens and hot lunch for lowincome families, individuals, and homeless.

Provides services including employment services and general social services particularly to immigrants. Also organizes food/clothing distribution during the holidays, bus tokens, and temporary emergency shelter. Twice a month, staff will visit the Burbank area.

(818) 8471547

(818) 2385160

Burbank Housing Corporation (BHC) 1819 Grismer Ave. Burbank, CA 91504 www.burbankhousingcorp.org

Burbank Temporary Aid Center (BTAC) 1304 W. Burbank Blvd. Burbank, CA 91506 www.burbanktemporaryaidcenter.org

Family Promise of the Verdugos P.O. Box 7151 Burbank, C A 915 10 www.familypromiseverdugos.org

Housing Choice Voucher (HCV) Program (Section 150 N. Third St. Burbank, CA 91502

Emergency Housing and Shelters (administered by Los Angeles Homeless Services Authority) Location varies by program. S www.lahsa.org (800) 5486047

Salvation Army 320 W. Windsor Rd. Glendale, CA 91204 (818) 246-5586

Armenian Relief Society 517 W. Glenoaks Blvd. Glendale, CA 91202 S (818) 2417533

Provides groceries and necessities as well as gifts for needy families in the city during the holiday season. SProgram/Organization provides housing/shelter opportunities.

Burbank Coordinating Council P.O. Box 10126 Burbank, CA 91510 (818) 2387647

Eligible customers include lowincome senior citizens, lowincome customers with a permanent disability or those who have a person with a permanent disability living in the household, and customers on life support.

Homeless Liaison ensures children in homeless families are enrolled in school; provides transportation to/from school; provides families with packet of resources. Burbank Water and Power Lifeline and Utility User's Tax Exemption P.O. Box 631 Burbank, C A 91503

Professional clinical and psychoeducational services to the families of Burbank and neighboring communities at no or reduced cost.

Participants must receive assistance through the housing choice voucher, Section 8, program.

Providing affordable and quality dental care to children.

Supplemental Nutrition and HomeDelivered Meals available to adults age 60+. Reservations suggested. Suggested donation of $2/meal per person if served onsite or $3/meal per person if delivered to a residence.

Job Resource Center and Business Assistance Center offering fax machines, Internet, and copier services for employment search purposes.

Family Service Agency of Burbank (FSA) 2721 W. Burbank Blvd. Burbank, CA 91505 www.familyserviceagencyofburbank.org (818) 8457671

Housing Choice Voucher (HCV)

Formerly Glendale PATH Achieve. Onsite supportive services and case management in areas including employment services, housing placement, and veteran services. Also provides housing services (emergency, transitional, and rapid rehousing).

Provides an integrated system of temporary shelter, affordable housing development (transitional, permanent, and homeownership), and comprehensive social services to homeless families and individuals.

Free referral program for various needs and services of the chronically homeless: emergency food & shelter, health, disability, money management, counseling, welfare, legal referrals, transportation, mental health, and more.

SOS program provides basic essentials of food, blankets, showers, and hygiene kits. Family Shelter Program provides shelter and case management plan to 28 individuals throughout San Fernando Valley. 211 of LA County P.O. Box 726 San Gabriel, CA 91778

Tenants’ rights organization that provides general assistance to tenants, eliminates homelessness at its source, engages in tenant education and outreach, utilizes the judicial system to enforce housing laws, and eliminates substandard housing.

Partner with the LA LGBT Center to provides services to transgender individuals including: name change, health insurance and benefits denials, evictions, discrimination, and shelter denials. They also prepare caregiver affidavits and have a rapid response team to support undocumented families. Advocate for human traffic survivors. Provides legal representation free of charge including the following areas of law: debt collection and bankruptcy, home equity fraud, medical, etc.

Basta, Inc. 1545 Wilshire Blvd. #600 Los A ngeles, C A 900 17 (213) 7365050

Saturdays: 1stEmmanuel Church (438 E. Harvard Rd.), 2ndFirst Presbyterian (521 E. Olive Ave.), 3rdVillage Church (3216 W. Victory Blvd.), 4thSt. Jude ’ s Episcopal (111 S. 6th St.), 5thWestminster Presbyterian (542 N. Buena Vista St.) Los Angeles County Department of Public Social Services 4680 San Fernando Rd. Glendale, CA 91204 ( 310 ) 25874 00

The Department of Public Social Services serves lowincome residents of Los Angeles County with the following benefits: temporary financial assistance and employment services for families and individuals; free and lowcost health care insurance for families with children, pregnant women and aged/blind/disabled adults; food benefits for families and individuals; and inhome services for elderly and disabled individuals. Certain individuals may be eligible for Eviction Prevention assistance.

Lord's Kitchen Location rotates every week at participating churches in Burbank.

SProgram/Organization provides housing/shelter opportunities.

bill payment assistance to lowincome households. Serves LA County zip codes including Burbank zip codes: 91501, 91504, 91507, 91508, and 91510.

As the largest poverty agency in the Valley, provides emergency food, clothing, medical, vision and dental care, job skills training and job placement assistance, English as a Second Language classes, youth activities, and a Christmas program. They also offer toiletry kits for people experiencing homelessness each Tuesday in the lobby from *AM2:30 PM. ID Required.

Free legal services on issues including domestic violence, employment, expungements, immigration, evictions, housing, and government benefits Valley C ommunity Healthcare 6801 C oldwater C anyon Ave. North Hollywood, CA 91605 (818) 7638836

Legal Services of Los Angeles County 1102 E. Chevy Chase Dr. Glendale, CA 91205 (800) 4336251

Patients must be enrolled in one of the following programs: MediCal Managed Care, FPACT/CDP (Mammograms), CHDP (Children), and other lowcost insurance programs offered by the County of Los Angeles Department of Public Social Services. North Valley Occupational Center 11450 Sharp Ave. Mission Hills, CA 91345 (818) 2561400 √

Utility bill payment to low income households. Serves LA County zip codes including Burbank ZIP codes: 91502, 91505, 91521, 91522, 91523.

Provides GED classes, High School Diploma, Graphic and Web Design, Health Careers, Aviation, Industrial Careers, and more. P acific Asian Consortium i n Employment (PACE) 105 5 Wilshire Blv d. # 1475 Los A ngeles, C A 9 0017 (213) 35 3398 2 ext 236 √

Provides counseling for combat veterans on trauma, bereavements, and Military Sexual Trauma. Referral from VA not required.

Helps individuals search and prepare for employment. The Job Service employment assistance programs and services help individuals experiencing difficulty in finding work and filing unemployment insurance claims.

Sepulveda Vet Center 9737 Haskell Street North Hills, CA 91343 (818) 8929227 √

Verdugo Jobs Center 1255 S. Central Ave. Glendale, CA 91204 (818) 4090476 √ √

Note: This is not an allinclusive list. The intent is to provide a quick glance of the organizations, programs, and services in the community aimed at homeless or atrisk of homelessness families and individuals.

Since agencies move and change contact information from time to time, you should confirm the services before making your selection. Please call the agencies for additional information. If you discover an inaccuracy, we welcome the update information.To add a resource or organization, please send the information to CDDsupportteam@burbankca.gov or Community Development Department, 150 North Third Street, Burbank, CA 91502.