JULY 2020
JULY 2020
10 Community Spotlight Monterey Country Club Association, Inc.
DEALING WITH COVID-19 STRESS 7 Novel Coronavirus COVID-19 Testing Centers 14 COVID-19 Stress Online Discussion Group 24 COVID-19 Resources 26 COVID-19 Stress 30 Coping with Stress During the COVID-19 Pandemic 34 Communicating About COVID-19 37 Stress in the Workplace Concerning COVID-19 39 Help Can Be a Click or Phone Call Away
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Quorum July, 2020
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SPECIALIZING IN COMMUNITY ASSOCIATION INSURANCE Master Policies | Earthquake | Directors and Officers | Fidelity | Workers’ Compensation
Matthew Lawton, CIC, CIRMS
www.HOAville.com | (760) 770-5868 ext.302
71687 Highway 111, Suite 203, Rancho Mirage, CA 92270 Matt@PrendivilleAgency.com | License #0E02075 CAI-CV.org
facebook.com/CAICV
@CAI-CV
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ADVERTISERS ACCOUNTANTS & BOOKKEEPERS BRABO & CARLSEN, LLP.............................................47
ASPHALT AMS PAVING..................................................................3 ASPHALT MD'S..............................................................4
A FULL SERVICE LAW FIRM
ATTORNEYS BEAUMONT TASHJIAN.................................................33
Providing Practical Approaches in:
FIORE RACOBS & POWERS, A PLC..............................46
CC&R Interpretation, Drafting and Enforcement
GREEN BRYANT & FRENCH, LLP....................................4
Opinion Letters
DESIGN
Contract Drafting and Negotiation
BISSELL DESIGN STUDIOS, INC...................................43
GURALNICK & GILLILAND, LLP....................................43
GATES & GARAGE DOORS
Civil Litigation
AUTOMATION PRIDE....................................................46
Assessment Recovery 75100 Mediterranean Palm Desert, California 92211
INSURANCE www.gbflawyers.com
| 760.565.5889
PRENDIVILLE INSURANCE AGENCY..............................3
JANITORIAL DESERT ARC................................................................36
LANDSCAPING CONSERVE LANDCARE ...............................................47 PRO LANDSCAPING, INC..............................................33 PWLC II, INC. ..............................................................43 VINTAGE LANDSCAPE..................................................41
MANAGEMENT THE MANAGEMENT TRUST ...........................................2 HOAOFFICE.NET...........................................................13
PEST CONTROL FRAZIER PEST CONTROL, INC.....................................13 POWERFUL PEST MANAGEMENT................................47
POOLS GARDNER OUTDOOR AND POOL REMODELING...........40
RESERVES ADVANCED RESERVE SOLUTIONS, INC.......................47
ROOFING BRS ROOFING.INC.......................................................13 WESTERN PACIFIC ROOFING.......................................47
SECURITY PATROL MASTERS.......................................................47 4
Quorum July, 2020
CONTENTS 2020 QUORUM COMMITTEE MEMBERS JENNIFER JAMES, ESQ., CHAIR
CAI-CV
EDUCATED BUSINESS PARTNER
Green Bryant & French, LLP
RODNEY BISSELL, CO-CHAIR
CAI-CV
EDUCATED BUSINESS PARTNER
Bissell Design Studios, Inc.
GEN WANGLER, ESQ., CCAL, BOARD LIAISON KIMBERLY BURNETT
CAI-CV
EDUCATED BUSINESS PARTNER
DSI Security Services
DIANE CARMONY
Coachella Valley Water District
SIERRA CARR, CMCA
Associa Desert Resort Management
DEA FRANCK, ESQ.
CAI-CV
EDUCATED BUSINESS PARTNER
Epsten, APC
JAY JARVIS, CMCA, CCAM
Community Manager with HOA Office, Inc.
BRUCE LATTA, CMCA Parc La Quinta HOA
GLENN A. MILLER, CGCS
Southwest Landscape & Maintenance, LLC
GRACE PALUCK, CMCA
The Management Trust Desert Division
10
MARILYN RAMOS
Guralnick & Gilliland, LLP
MIKE REY
CAI-CV
EDUCATED BUSINESS PARTNER
Rey Insurance Services A FARMERS® Insurance Agency
STEVEN SHUEY, PCAM
Personalized Property Management
CHRIS SIGLER, B.S.C.E, CDT
President, C.L. Sigler & Associates, Inc.
HOLLY SMITH, CMCA, AMS
Associa Desert Resort Management
FEATURES 7
Novel Coronavirus COVID-19 Testing Centers
10
Community Spotlight Monterey Country Club Association, Inc. By Marilyn Ramos
CREATIVE DIRECTOR & GRAPHIC DESIGNER CAI-CV
EDUCATED BUSINESS PARTNER
RODNEY BISSELL Bissell Design Studios, Inc. rodney@bisselldesign.com (714) 293-3749
14
COVID-19 Stress Online Discussion Group By Jay Jarvis, CMCA, CCAM and Bruce Latta, CMCA
24 COVID-19 Resources ARTICLE SUBMISSIONS OR ADVERTISING INFORMATION admin@cai-cv.org
SUBSCRIBER SERVICES
The Coachella Valley Quorum Magazine is a publication expressly prepared for association leaders, managers and related business professionals of the Community Associations Institute. Members are encouraged to submit articles for publishing consideration. All articles accepted for publication in Quorum are subject to editing and rewriting by the Quorum Committee. Quorum Magazine is printed at the CAI-CV Office on a Xerox Versant 180 Press. Discounted printing is now available to CAI members. Call Bissell Design Studios, Inc. at (714) 293-3749 or the CAI-CV office for more information, (760) 345-0559.
26 COVID-19 Stress By Gay Matheson, MFT
30 Coping with Stress During the COVID-19 Pandemic By Sandra Gottlieb, Esq. and Adrian Chiang, Esq.
34 Communicating About COVID-19 By Christina Baine DeJardin, Esq.
37 Stress in the Workplace Concerning COVID-19 By Glenn Miller, CGCS
39 Help Can Be a Click or Phone Call Away CAI-CV.org
facebook.com/CAICV
@CAI-CV
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SAVE THE DATE
DOOR PRIZES GREAT FOOD SPECTATOR TICKETS AVAILABLE 6
Quorum July, 2020
EDUCATED BUSINESS PARTNER
Choose Educated Business Partners Micha Ballesteros, Cartwright Termite & Pest Control, Inc. Roxi K. Bardwell, Advanced Reserve Solutions, Inc. Rodney Bissell, Bissell Design Studios, Inc. Susan Browne Rosenberg, CIH, Desert Cities Indoor Air, LLC Kimberly Burnett, DSI Security Services Linda Cardoza, Alliance Association Bank Will Cartwright, Cartwright Termite & Pest Control, Inc. Todd Chism, PatioShoppers Tiffany Christian, Epsten, APC Angel Christina, Delphi Law Group, LLP Lori Fahnestock, Powerful Pest Management Dea Franck, Esq., Epsten, APC Julie Frazier, Frazier Pest Control, Inc. Elaine Gower, The Naumann Law Firm, PC Michael Graves, SCT Reserve Consultants Amanda Gray, Harvest Landscape, Inc. Matthew Hills, Securitas Security Services USA, Inc. Tim Hoss, BEHR & KILZ Paints & Primers Jennifer James, Esq., Green Bryant & French, LLP Megan Kirkpatrick, Kirkpatrick Landscaping Services Jared Knight, Vista Paint Corporation Katy Krupp, Fenton Grant Mayfield Kaneda & Litt, LLP Matt Lawton, CIC, CIRMS, Prendiville Insurance Agency Larry Layton, Kirkpatrick Landscaping Services Alison LeBoeuf, Sherwin-Williams Mike Mastropietro, OCBS, Inc. Chris Meyer, Asphalt MD's Greg Morrow, Eagle Roofing Products Fran Mullahy, Vintage Associates Matt Ober, Esq., Richardson Ober DeNichilo LLP Chet Oshiro, EmpireWorks Mallory Paproth, SCT Reserve Consultants Elisa Perez, Esq., Epsten, APC Jay Powell, Ben's Asphalt Dana Pride, Automation Pride Mike Rey, Rey Insurance Services Kelly Richardson, Esq., Richardson Ober DeNichilo LLP Brent Sherman, Animal Pest Management Services, Inc. Liz Williams, AMS Paving Taylor Winkle, Roof Asset Management Bevan Worsham, AMS Paving Jolen Zeroski, Union Bank Homeowners Association Services
Become an Educated Business Partner Call the CAI-CV office or go to www.cai-cv.org for more information.
CONTENTS
CHAPTER NEWS 2020 COACHELLA VALLEY CHAPTER BOARD OF DIRECTORS MIKE TRAIDMAN PRESIDENT
Mira Vista at Mission Hills HOA CAI-CV
EDUCATED BUSINESS PARTNER
MATT LAWTON, CIC, CIRMS PRESIDENT-ELECT Prendiville Insurance Agency
MARGARET "GEN" WANGLER, ESQ., CCAL PAST-PRESIDENT CAI-CV
EDUCATED BUSINESS PARTNER
CAI-CV
EDUCATED BUSINESS PARTNER
JOLEN ZEROSKI, CMCA TREASURER Union Bank
DEA FRANCK, ESQ. SECRETARY
CAI-CV
EVENTS 6 Margaritaville Bowling Tournament
CARDINAL AMBROSE, CMCA, AMS, PCAM DIRECTOR
`
Cartwright Termite & Pest Control, Inc.
RHONDA DREWS, CMCA, AMS, PCAM DIRECTOR
Friday, October 9th, 2020
32 Spooktoberfest
Friday, October 30, 2020 Sunshine Landscape
48 CAI-CV Upcoming Events
DEPARTMENTS 8 President’s Message 15 Insurance
RealManage
LONI PETERSON, CMCA, AMS, PCAM DIRECTOR
Loni Peterson, PCAM By Jay Jarvis, CMCA, CCAM
48 2020 Corporate Sponsors
`
MICHA BALLESTEROS DIRECTOR
Kimberly Burnett, DSI Security
35 CAI-CV Election of Directors 41 Meet the Board
Epsten, APC
Associa Desert Resort Management
EDUCATED BUSINESS PARTNER
6 CAI-CV Educated Business Partners 9 CAI-CV New & Renewing Members 33 Time Honored
Coronavirus and Community Association Insurance By Joel Meskin, Esq., CIRMS, CCAL, MLIS, EBP
FEATURE
Novel Coronavirus COVID-19 Testing Centers Riverside County is offering COVID-19 testing at the following locations: Indio:
Indio Fairgrounds (46350 Arabia Street, Indio, 92201) Sunday through Thursday – 6:30 a.m. to 1 p.m.
Lake Elsinore:
Diamond Stadium (Lot C) (500 Diamond Drive, Lake Elsinore, 92530) Sunday through Thursday – 9:30 a.m. to 3 p.m. Individuals with symptoms may make appointments for the Lake Elsinore site at www.projectbaseline.com/ study/covid-19. Asymptomatic individuals may call (800) 945-6171 to make an appointment.
Perris:
21 Lakes
Southern California Fair and Events Center (18700 Lake Perris Drive, Perris, 92571)
Personalized Property Management
LOUISE STETTLER DIRECTOR
25 Titanium Spotlight
Tuesday through Saturday – 9 a.m. to 3 p.m.
28 Pools
Riverside:
Associa Desert Resort Management
STEVEN SHUEY, PCAM DIRECTOR
Palm Desert Greens Country Club HOA
CAI Coachella Valley Office 75410 Gerald Ford Drive, Suite 102 Palm Desert, CA 92211 Tel: (760) 341-0559 Fax: (760) 341-8443 Website: www.cai-cv.org
CAL LOCKETT
Executive Director clockett@cai-cv.org The materials contained in this publication are designed to provide our members with timely and authoritative information; however, the CAI Coachella Valley Chapter is not engaging in the rendering of legal, accounting or other professional types of services. The Coachella Valley Chapter has not verified and/or endorsed the contents of these articles or advertising. Readers should not act on the information contained herein without seeking more specific professional advice from legal, accounting or other experts as required.
Duck, Duck, Turtle — Antibiotic immunity Transmission to Algae By Patrick Simmsgeiger, CLM Western Pacific Roofing
Dive into Fun Facts About Pools By Mark Feldstein
29 CAI National
COVID Pandemic Update from CAI National
Tuesday through Saturday 9:30 a.m. to 3 p.m.
How to Stay Mentally Healthy in Uncertain Times By Holly Smith, CMCA, AMS
Testing is available by appointment only; we are not able to accommodate walk-ins.
38 Managers’ Corner
42 Security
Please call 800.945.6171 to schedule an appointment.
Security Program Efficacy The ABC’s & 123’s By Jamie Ridenhour
Appointments may be made whether or not individuals are experiencing symptoms.
44 Landscaping
Harvest Community Church (6115 Arlington Ave., Riverside, 92504)
Recognizing Tree Risk By International Society of Arboriculture
CAI-CV.org
facebook.com/CAICV
@CAI-CV
7
FROM THE CHAPTER
President’s Message Mike Traidman Mira Vista at Mission Hills HOA
I hope this issue of Quorum finds you all safe and well. Reopening is underway and COVID cases continue to rise in the Valley. In light of these developments, we are continuing our series “COVID-19 in the Valley: Ask the Attorney” programs every few weeks to assist you with managing your communities during this crisis. We will have our next update on July 17th and again on July 31st. These updates are free via Zoom to both members and nonmembers. Each session has a different panel of HOA attorneys to answer your questions and provide you with the latest information from governmental and legal authorities. As we continue reopening, our focus must be on minimizing potential infections and limiting liability. CAI continues to encourage boards to rely on professional advisors for every step of reopening. Professional advisors include professional community association managers, licensed business partners and your HOA attorney. It is also important to document the expert advice you are relying on in your minutes. These extra steps may protect your HOA well into the future. Staying informed about the almost daily guideline changes is no easy task. For that reason, we are publishing links to governmental resources (see page 24). Additionally, CAI-CV and CAI National are offering numerous educational sessions to keep you informed. Staying informed and engaged will help protect your communities. In this issue of Quorum, we are addressing the many mental health challenges caused by these uncertain times. You will find resources listed on page 39. Please feel free to print these and post them in you community or add them to your community newsletter. Keeping you informed is CAI-CV’s highest priority. Our thanks to the Education Committee for their June 2nd virtual Board Member Workshop (BMW) entitled “Board Members & Professional Management - Who Does What?” Our guest speakers were Cang Le, Esq. (Anguis & Terry LLP - Southern California) and Michelle Lopez, CMCA, AMS (Powerstone Property Management) who captivated the audience with their outstanding presentation. The Education Committee also hosted a virtual Manager on the Run (MOTR) program on Friday, June 5th focused on Energy Savings for HOAs, with guest speakers Mark Berry and Khal Butler (Night Dog Energy Management). Thank you, Mark and Khal, for a very informative program. Thanks to our Programs Committee for another great virtual Educational Lunch Program and Mini Trade Show held via Zoom on Friday, June 19th. The program provided an update on COVID-19, focusing on HOA insurance and liability issues with esteemed guest speakers, Patrick Prendiville, CIRMS, (Prendiville Insurance Agency) and Steven Roseman, Esq. (Roseman Law, APC). Our third COVID in the Valley: Ask the Attorney program took place on Friday, June 26th with guest speakers Susan Hawks McClintic, Esq. (Epsten, APC) and Steve Tinnelly, Esq. (Tinnelly Law Group, APC). Thanks to Susan and Steve for a great presentation, and to Julie Balbini, Esq. (Fiore Racobs and Powers, A PLC) for hosting this series. These programs are opportunities to hear about reopening best practices and to ask questions specific to your communities. As expected, we have some calendar changes due to COVID-19. CAI’s Annual Legal Forum has been moved to a virtual conference on September 15th -17th. We will be sending out more information about this opportunity in a few weeks. We are still hopeful that we will be able to gather for events later in the fall, providing it is safe to do so. The CAI Corks for CLAC event is scheduled to take place outdoors at Shields Date Garden on Friday, October 2nd. The annual bowling tournament has been rescheduled for Friday, October 9th at Palm Springs Lanes, and the CAI-CV Spring Golf Tournament has been rescheduled for Friday, December 4th with a new holiday theme. Please see other calendar updates on page 48 and make sure to double-check the CAI-CV website for COVID-19 related event changes. Please continue to take the coronavirus orders and guidance seriously. Our prayers and best wishes are with you and your communities. Stay healthy and stay connected to CAI-CV.
Mike Traidman
Mike Traidman, Mira Vista at Mission Hills HOA
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Quorum July, 2020
CAI-CV NEW & RENEWING MEMBERS NEW BUSINESS PARTNER OAKSTRONG INC. LANDSCAPE MANAGEMENT Fernando Martin (760) 895-5877 fernando@oakstronginc.com
DESERT BRAEMAR, INC.
david@ppminternet.com
Eric Steiner
Phillip Rile (760) 328-2753 desertbraemar@gmail.com
PGA WEST RESIDENTIAL ASSOCIATION
ESPLANADE
THE MANAGEMENT TRUST, DESERT DIVISION
ADVANCED RESERVE SOLUTIONS, INC.
Brenda Morse (760) 776-5100 Ext. 6321 brenda.morse@managementtrust.com
Roxi Bardwell (510) 693-1620 rbardwell@arsinc.com
RENEWING MANAGER MEMBERSHIPS
RENEWING BUSINESS PARTNERS
BIG SKY GATE KEEPER Patrick Ross (760) 346-9090 bigskygatekeeper1@verizon.net
BRS ROOFING, INC. Tony Brasil (909) 884-8505 tony@brsroofing.com
DIVERSIFIED WATERSCAPES, INC. Maria Angel (949) 582-5414 maria@dwiwater.com
NISSHO OF CALIFORNIA, INC. Tom Baird (760) 727-9719
PATIO GUYS Henry Meza (714) 241-1200 commercial@patioguys.com
QUALITY STREET SERVICE, INC. Sean McElvy (909) 373-6914 shugie@sweepershop.com
RENEWING MANAGEMENT COMPANY MEMBERSHIPS AVAIL PROPERTY MANAGEMENT Iyad Khoury (760) 771-9546 iyad@availhoa.com
Jim Schmid (760) 498-6647 jimschmid@gmail.com
ALBERT MANAGEMENT INC. David Carter (760) 799-9830 davidcarter67@yahoo.com Patricia Forte (760) 346-9778 trish.forte@albertmgt.com
ALIANTE INDIO, INC Loni Peterson (951) 204-0334 lpeterson@drminternet.com
ASSOCIA DESERT RESORT MANAGEMENT Jamie Circle (760) 777-8807 Ext. 2 jcircle@drminternet.com Mark Dodge (760) 346-1161 mdodge@drminternet.com Jayme Fakehany (760) 808-0821 jfakehany@drminternet.com Vanessa Landrum (714) 856-2733 vlandrum@drminternet.com
SUN CITY PALM DESERT COMMUNITY ASSOCIATION
Vanessa Schussler (760) 200-2260 vanessa.schussler@scpdca.com
Gloria Caruso Matthew Gutting Lester Novak Scott Styve Dillon Walker
THE GAFFNEY GROUP, INC.
GALLERY OWNERS ASSOCIATION
THE MANAGEMENT TRUST, DESERT DIVISION
THE VINTAGE CLUB - MASTER ASSOCIATION Jacqueline Wright (760) 862-2085 jwright@thevintageclub.com Christopher Bremseth (760) 773-0123 chris@whitestarmgmt.com
BANNING ESTATES HOMEOWNERS ASSOCIATION Thomas Wilkie
BERMUDA OASIS HOMEOWNERS ASSOCIATION
Tom Allen
J & W MANAGEMENT CO.
AVAIL PROPERTY MANAGEMENT
Patrick Belous Patricia Bennett
ASSOCIA DESERT RESORT MANAGEMENT April Molitoris (760) 346-1161 amolitoris@drminternet.com Linda Montenegro (760) 346-1161 LMontenegro@drminternet.com Alyssa Ryan (760) 346-1161 aryan@drminternet.com
Debbie Lessard (760) 771-9546 deb@availhoa.com
PERSONALIZED PROPERTY MANAGEMENT CO. David Schuknecht (760) 524-8129
Kimberly Mckinney
DESERT BRAEMAR, INC. GALLERY OWNERS ASSOCIATION
PORTOLA COUNTRY CLUB Simone Best Michael Patino
RENEWING VOLUNTEER LEADERS CASA DORADO AT INDIAN WELLS ASSOCIATION Tom Anderson Diane Bielen Leonard Buchan Mark Harner Ronald Henderson Tom Pridonoff
CAI-CV.org
INDIAN CREEK VILLAS
MISSION LAKES COUNTRY CLUB
NEW VOLUNTEER LEADERS Carla Kirk Rosalyn Marcus
Lisa Corton Susan Irvings Sean La Rue Roberto Montes Christopher Thomas Peter Chryss Holly Hannon Sandra Short Randall Steele Ivan Thomson
WHITESTAR MANAGEMENT
John Walters-Clark (818) 486-2463 jwalters-clark@drminternet.com
NEW MANAGER MEMBERSHIPS
GENERATIONS – INDIO
Kari Martin (760) 895-6345 kari.martin@managementtrust.com
Karen Tillotson (760) 834-2496 karen.tillotson@fsresidential.com
LOS LAGOS HOMEOWNERS ASSOCIATION
Randall Cargill Morag Cousins James Field Neal Victor
Bobbie Gaffney (760) 327-0301 bobbie@thegaffneygroup.net
FIRSTSERVICE RESIDENTIAL
Michell Santiago (760) 771-9546 michell@availhoa.com
FOXSTONE HOMEOWNERS ASSOCIATION
Steven Campbell (760) 200-2224 steve.campbell@scpdca.com
Estephany Vasquez (760) 346-1161 evasquez@drminternet.com
Jim McPherson (760) 568-0349 desertjaime@aol.com
Michael Etheridge Richard Huettner Robert Livon Bradley McGee Karen Webster
Michael Walker (760) 771-1234 Ext. 13 mikew@pgawest.org
Ray Andrzejewski Eddie Baxter Brian Wright
PALAZZO SHADOW HILLS HOA Jay Kanner Arthur Kimball Rudy Ramirez Roy Schaefer Kimberly Thome
PORTOLA COUNTRY CLUB Geraldine Davis Bob Leo Ramona Linnell Marilynn Ushman
SANDHURST COVE HOMEOWNERS ASSOCIATION Jarado Blue Leroy Kaiser Lydia Martinez Carol Pfannkuche Kevin Worland
SEVEN LAKES HOMEOWNER ASSOCIATION, INC. Silas Dreher
VILLA PORTOFINO HOMEOWNERS ASSOCIATION Mary Ferro Sandra Nye Jennifer Ridewood
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9
FEATURE
Monterey Country Club Association, Inc. By Marilyn Ramos
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Quorum July, 2020
FEATURE
M
onterey Country Club Association, Inc., is a beautiful community located in the heart of Palm Desert at 275 Avenida Del Sol. It is conveniently located off of Monterey Avenue and just a few minutes away from popular locales including the Westfield Palm Desert mall, College of the Desert, the El Paseo dining and shopping district, the McCallum Theatre, the Civic Center Park and the COD Street Fair. The community was built in 1978 by developer Bill Bone of Sunrise Company. It is comprised of 1,206 one-story Spanish-style condominium units over an expanse of approximately 384 acres. There are seven models with multiple variations of each model and square footage ranging from 1,300 square feet to 2,200 square feet. Real estate prices run between $275,000.00 to $500,000.00. The community has always been a very popular subdivision and as of this writing only 13 of the 1,206 units are on the market.
CAI-CV.org
facebook.com/CAICV
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FEATURE The Association has a seven member board of directors and numerous active committees including an Architectural Committee, Landscape Committee, Finance Committee, Facilities Committee, Community Watch Committee, Emergency Preparedness Committee and Communication Committee. The Association is professionally managed by Albert Management. Certified General Manager, Trish Forté, CAMEx®, CCAM-LS.CI®, CMCA® , AMS®, has held the position of General Manager for five years. There is an on-site management office with a nine member staff. The on-site office has meeting rooms and a library. Trish commented that, “Monterey is a beautiful place to live and our residents are like family.”
The Association’s monthly assessment is currently $545.00, which includes bulk cable and bulk internet services. The Association oversees 37 pool sites and all common area landscaping. Association members have the ability to obtain a variety of memberships at Monterey Country Club which has numerous amenities including 27 holes of golf, a driving range, a clubhouse, a swimming pool, dining, tennis courts, pickleball courts, a fitness room and other recreational facilities.
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Quorum July, 2020
CA LIC. #907600 AZ LIC. #286198
www.brsroofing.com
The Association enlists the assistance of several CAI-CV business partners as needed including Pacific Premier Bank, Sunshine Landscape, Roof Asset Management, AMS Paving, MC Builders Painting, Powerful Pest Management, Allied Universal, Guralnick & Gilliland, Brabo & Carlsen, and SCT Reserves. The Association always has numerous projects underway and recently completed a multi-year flat roof replacement project. It is currently undergoing a clay tile roof replacement project and a painting project. If you would like to know more about the Association you may contact Ms. Forté at (760) 346-9778 or via email: trish.forte@albertmgt.com.
NO
TR CON
! ACTS
#1
In Customer Service
Family Owned & Locally Operated
CAI-CV
EDUCATED BUSINESS PARTNER
COMMERCIAL • RESIDENTI
AL • HOA'S
760-328-6115 68920 Adelina Rd, Cathedral City, CA 92234 FrazierPestControl.com • Lic. # PR5204
ANTS • ROACHES • TERMITES • RODENTS • SPIDERS • BEES/WASPS • PIGEON PROOFING
Marilyn Ramos is a paralegal for the law firm of Guralnick & Gilliland, LLP. Marilyn can be reached at (760) 340-1515 or by email at MarilynR@gghoalaw.com.
A Well Run HOA is the Result of a Good Management Company There are more than 600 Homeowner’s Associations (HOA) in the Coachella Valley and most are professionally managed by an HOA management company. If your HOA is not managed by a professional management company, or if you are unhappy with your management arrangement, let HOA Office, Inc. show you how we can make your operation be more efficient and your residents feel part of a robust community.
Email: info@hoaoffice.net Phone: (760) 545-5040
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13
FEATURE
COVID-19 Stress Online Discussion Group By Jay Jarvis, CMCA, CCAM and Bruce Latta, CMCA
T
he Desert Cities HOA Council and CAI-CV’s Homeowners Leaders Committee online idea exchange for Coachella Valley Homeowner Association (HOA) Board members has gotten off to a successful start, although more participants are welcome. This is a valuable tool any time, but especially during challenging times such as these, when the COVID-19 virus makes it unsafe to meet face-to-face. A recent discussion involved how HOA communities are dealing with the stress brought on by the COVID-19 virus.
One Homeowners’ Association (HOA) Board member wrote: "The anxiety here has been with the pool closure/openings. Our pool areas have been open for weeks. We've used signage to place the responsibility for sanitation on those who enter the pool areas and locked up all the chairs and loungers. We didn't think people would heed the rules of social distancing and wiping down chairs." That HOA Board member noted that they had presented a draft set of emergency rules, but other board members did not believe they were necessary. The individual also noted that there was a complaint to the board because “a vendor came on the property with no face covering.”
The Treasurer of another community wrote: "We have not seen much anxiety among homeowners due to COVID-19. Nor are we having any video meetings other than board meetings and committee meetings. Other than regular issues it has been pretty quiet. Might be because so many people are gone for the season."
An HOA President wrote: "We … have two pool/spas areas, but we are also in a community of five HOA's. All five presidents talk, to avoid conflicts between HOA's/Homeowners, especially when it came to the pools."
That President added: "Our pool & spa areas have been open for a few weeks now, but with signage up to advise that all are to follow the County/City guidelines as to social distancing, masks, etc. and to take the responsibility for sanitation on themselves
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Quorum July, 2020
when they enter the pool areas, as to the gates, railings, furniture. …Again, about half our homeowners are gone for the summer now, so not that many left here use the pools." The individual added that their association is using Freeconferencecall.com for meetings, because they don’t need video at this time.
A representative of a 55-and-over community noted that the homeowners have been “very good about staying at home.” However, the individual added: "We have a walking group of about 10 people that started out wearing masks but not the distancing and when Riverside County took the mask and distancing rules away so did they. A few still wear a mask every once in a while but never distancing."
To join the idea exchange, send an email to CAICV-HOALeadersForum+subscribe@groups.io. The subject line should state “Subscribe” (without the quotation marks). In the body of the email, include your name, the name of the HOA on whose board you serve, and your position on the board. Bruce Latta, CMCA, is the Chairman of CAICV's Homeowner Leader Committee and is President of the Parc La Quinta Homeowners Association. He is the Project Manager for Indio Properties Land. He previously served as the manager of Jackson Monroe Owners Association. He has served as a fair and festival manager and is a Certified Fair Executive (CFE). He is a graduate of California State University Los Angeles and holds a certificate in Meetings and Events Planning from San Diego State. Bruce can be reached at 760-285-5617 or by email to plqhoablatta@gmail.com E.J. (Jay) Jarvis II, CMCA, CCAM is community manager with HOA Office, Inc., Past President, Lafayette Village Homeowners Association, Past President and On-site manger of Portola Palms Homeowners Association. Jay can be reached at jay@HOAOffice.net.
INSURANCE
Coronavirus and Community Association Insurance Managing Expectations During the Pandemic
M
y question, as someone who has been spending a great deal of time answering questions on the coronavirus and insurance coverage is: did any prior pandemic, epidemic or outbreak of a communicable disease lead to the myriad of insurance issues we are now being asked to respond with clear and immediate responses. Maybe our standard response should be “maybe” or “it depends” on many variables before an intelligible response can be provided. This conundrum provides numerous opportunities for creative coverage attorneys representing Insureds to boldly assert and plausibly argue to find coverage where no such coverage was intended to exist. To trigger coverage under the Insured(s) Association Property Policy requires the existence of the coronavirus in a common area constituting “property damage.” To satisfy the existence of property damage, most property policies require that there is a "Covered Cause of Loss" (i.e. is the coronavirus a covered cause of loss) that results in direct physical loss of or damage to the Insured(s) covered property? I presume, but do not assume, that these requirements will not be met to trigger coverage for direct physical
By Joel W. Meskin, Esq., CIRMS, CCAL , MLIS, EBP
THE CORONAVIRUS PANDEMIC HAS FOUND MOST OF US WITH OUR ARMS UP IN THE AIR. THESE ARE DEFINITELY UNCHARTERED WATERS. damage in the majority of jurisdictions. I also presume, but do not assume, that contingent damages arising or resulting from the alleged property damage will not be covered. These potential coverages include business interruption loss, loss of business income or loss of use. The anticipated arguments, protracted litigation, attorney fees and costs, as well as the fees and costs of countless multidisciplinary experts will depend on specific policy wording, state laws, court interpretation, judges and creative attorneys. All these factors will ultimately determine coverage or no coverage. These coverage issues and related litigation will undoubtedly go on for years, or until the insureds can no longer afford the fight. If you would like to get a taste of what we can expect, just Google "Insurance Coverage Issues
arising out of the World Trade Center Occurrence/Occurrences." On the other hand, insurers may choose to resolve such claims on a cost of business basis. This is less likely due to the nature and extent of the potential claims. I do not believe that insurers ever intended for coverage to exist under these circumstances. There are potential cases where express language, endorsements or definitions providing coverage exist. I also confidently contend that actuaries did not consider these exposures in developing rating and other modeling they use to best anticipate acceptable loss ratios and underwriting criteria, necessary to properly price coverage for the intended exposure. Again, this is different where there is specifically crafted or included provisions creating coverage.
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INSURANCE COMMUNITY ASSOCIATION INSURANCE FOR CORONAVIRUS The following chart sets forth the basic community association insurance puzzle. It is anticipated that Insured(s) may seek coverage under the four highlighted policies below: General Liability, Directors and Officers Liability Coverage, Workers Compensation Coverage and Property Coverage.
Coronavirus and Community Association Insurance — Which policies may apply? Directors & Officers Liability Coverage
Employment Practices Liability
Umbrella Liability
Auto Liability Coverage
Red = first party coverage for the Insured(s) property
Workser Compensation Coverage
Property Coverage
Fidelity Coverage
Crime Insurance
Fiduciary Coverage
Blue = package policy for Unit Owners
Earthquake Insurance
Wind Coverage
Flood Insurance
Cyber Liability
Data Breach Response Services
Green = Assn Package policy for both Property and Liability
Special Event
Master Policy Condo - Coop - SF HOA - Townhouse
Homeowners Policy Single Family HOA
Condo Unit Owner HO6 Policy
Coop Shareholder Policy
Black = Association Self Insurance
Business Partner Professional Liability Policy
Additional Insured Status on Contractor GL Policy
Bank Loan
Association's Assets
Special Assessment
The focus of the issues set forth below involves the “common elements, property and amenities” of a not-for-profit community association such as a Condo, Coop or HOA. In addition, the focus here is on the alleged consequences from the existence of the coronavirus existing in/on a common element. These may have issues that differ from an analysis of a business where direct financial loss will result from the closure of a business due to direct physical loss to the Insured’s property. In order to analyze the existence of coverage under the various community association program, it is helpful to understand how to look and review an insurance policy. Notwithstanding the bad rap that insurance policies have for being filled with small print and legalese, there is a method to the madness. The carriers need to protect the intent they have behind an insurance product. Accordingly, if they do not cross every “t” and dot every “i”, they will be challenged on virtually every claim because without being this careful, the policy will be attacked as having language that is vague and ambiguous resulting in having the language being construed in favor of the Insured(s).
Joel W. Mcskin © 2018
General Liability Coverage
Community Association InsurancePuzzle
Purple = 3rd Party Liability
FOR ALL INTENT AND PURPOSE, ALL PROPERTY AND CASUALTY POLICIES ARE BUILT THE SAME WAY. SPECIFICALLY, THEY ARE STRUCTURED AS FOLLOWS: • Insuring Agreement – Gives you the world • Definitions – Defines the world • Exclusions – Takes away a part of the world • Covered under another policy • Would make the policy unaffordable if not excluded • Against public policy • Conditions – What Insured must do to trigger coverage • Endorsements and Amendments – change the basic form. • Issued with policy • Including State Amendatory endorsements • Added later
As the issues below are reviewed, the structure set forth above will help you understand why coverage is applicable to the potential coronavirus alleged claim for injury or damage. Issue No. 1: Most property insurance policies require that the Insured(s) property suffer direct physical damage to Insured property resulting from a covered peril. Does the existence, or possible existence of coronavirus constitute direct physical loss or damage to Insured property? Response No. 1: Probably not.
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INSURANCE
Property Damage: Is there coverage for Property Damage under the Association Property and or Master Policy Property Coverage Part?
Does Coronavirus = "Property Damage?" To trigger coverage under the Insured(s) Property Coverage Policy is that the existence of the coronavirus in a common area constitutes "property damage."
“The researchers behind the new study tested the virus' life span in a 71-degree-Fahrenheit room at 65% relative humidity. After three hours, the virus had disappeared from printing and tissue paper. It took two days for it to leave wood and cloth fabric. After four days, it was no longer detectable on glass or paper money. It lasted the longest, seven days, on stainless steel and plastic.” (Business Insider, April 7, 2020 - https://www.businessinsider.com/ coronavirus-lifespan-on-surfaces-graphic-2020-3) The coronavirus issue in community associations is arising out of the closing of non-essential common elements to prevent social gathering and the spread of the virus. An association not heeding governmental orders or the recommendation of virtually all health care providers is what the association should be concerned with. The coronavirus as is discussed each day all day in the news has an extremely short life. By the time the property can be tested for any contamination by coronavirus, or the governmental orders are lifted, the existence of the coronavirus would be moot. The coronavirus would no longer exist.
How long the new coronavirus can live on surfaces Property Damage Direct Physical Loss To satisfy the existence of property damage, most property policies require that there is a "Covered Cause of Loss" (the coronavirus) that results in direct physical loss of or damage to the Insured(s) covered property.
Coronavirus does not equal Direct Physical Loss or Damage to the Insured(s) Common Elements. Insured(s) will try and assert that the coronavirus introduced into the common elements constitutes direct physical loss or damage. Policy interpretation is subject to state law. Courts in some states have opined that contamination and other incidents that render property uninhabitable or otherwise unfit for its intended use constitutes a "physical loss." I believe that this is the minority opinion. Moreover, this argument would not be to the coronavirus. The coronavirus issue in community associations is not really the existence of contaminated property as a result of the virus. One study concluded as follows:
Paper and tissue paper**
3 HOURS
Copper*
4 HOURS
Cardboard*
24 HOURS
Wood**
2 DAYS
Cloth**
2 DAYS
Stainless steel*
2-3 DAYS
Polypropylene plastic*
3 DAYS
Glass**
4 DAYS
Paper money**
4 DAYS
Outside of surgical mask**
7 DAYS
*At 69.8 to 73.4ºF (21 to 23 ºC) and 40% relative humidity Source: New England Journal of Medicine*; The Lancet Microbe**
** At 71ºF and 65% relative humidity BUSINESS INSIDER
The physical nature and life of the coronavirus is different than that of asbestos and mold where there are much stronger arguments that they constitute contamination of actual property damage and will not go away without remedial measures. Coronavirus will self-eliminate. Issue No. 2: Is there coverage for testing and or remediating costs? Response No. 2: Probably not. There is no coverage for testing or remediation costs, again if there is no direct physical damage or loss. The discussion to this response is the same as Response No. 1. Issue No. 3: In the unlikely event that the coronavirus is considered “property damage,” will there be any other impediment to coverage? Response No. 3: A. Yes. Even if the property damage is established, there are numerous exclusions that would apply. These exclusions further support that insurers had no intent to provide coverage. CAI-CV.org
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INSURANCE B. No. Coverage may exist where a policy may have a specific endorsement. This is not likely for community associations, however, because of extremely prohibitive costs. This is more likely in an industry such as restaurants and the hospitality industry where the significant cost can be included in the cost of doing business. These supplemental coverages in the normal course will not include the direct physical loss of damage requirement. Accordingly, the mental gymnastics of whether there is property damage or not is avoided.
inability to pay fees and assessments. This is not the result of coronavirus in the community association, but the result of the impact on their business or employment. This is too attenuated from the community association. With respect to the association’s inability to pay business partners such as landscapers, pool services or the like, the potential issue would not be a property policy issue. The potential risk will a claim or suit against the association for breach of contract. As a breach of contract issue, there may be a defense pursuant to a Force Majeure provision in the contract (unforeseeable circumstances that prevent someone from fulfilling a contract).
Consequential Damages
Issue No. 5 If the board opens common elements such as pools, clubhouses and gyms, will any insurance policy defend or indemnify the board?
To trigger Consequential Property Damages coverage under the Insured(s) Property Policy (aka Master Policy,) there must be the existence of the coronavirus in a common area constituting "property damage."
Consequential Property Damage Requires: Direct Physical Loss to the Insured Property
Beware of State Legislators There are currently seven states where legislators are trying to put the onus on insurance carriers for the damages regardless of there being no coverage. Issue No. 4: Is there coverage for consequential damages such as Business Interruption, Loss of Income or Loss of Use? Response No. 4: No. For these coverages for consequential damages, the damage must again result from Direct Physical damage or loss to The Insured(s) property. Accordingly, the same discussion in Response No. 1 above will apply here. Keep in mind that Business Interruption insurance is intended to protect businesses against income losses sustained as a result of disruptions to their operations. Contingent business interruption coverage similarly provides insurance for financial losses resulting from disruptions to a business's customers or suppliers, usually requiring that the underlying cause of damage to the customer or supplier be of a type covered with respect to the business's own property. In the community association context, the interruption of operations may be argued to be the unit owner members’ 18
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Response No. 5: No. Board Decisions: If the board opens common elements such as pools, clubhouses and gyms, will any insurance policy defend or indemnify the board? What if the board closes common elements?
Director and Officers Liability Coverage 1. Claim Written Demand for $ or non $ Relief open common element or close common element.
2. Insured(s) Wrongfully opened or wrongfully closed.
3. Wrongful Act Wrongfully opened or wrongfully closed.
4. Timely Reported to Insurer
INSURANCE If 1+2+2+3+4 is missing then no coverage - Stop If 1+2+2+3+4 exist see if any Exclusions apply
Sickness: Would there be coverage if a unit owner or guest got sick with CORVID-19 alleging the association negligently maintained the common elements that could not be closed (i.e. elevators, entry doors or stairways)?
General Liability Coverage
5. Exclusions
Insuring Agreement
Bodily Injury, Property Damage, Pollution
We will pay those sums that the insured becomes legally obligated to pay as damages because of "bodily injury" or "property damage" to which this insurance applies.
a. Bodily Injury Exclusion
Duty to Defend We will have the right and duty to defend the insured against any "suit" seeking those damages. Personal Injury and Advertising Injury.
Includes Death, Emotional Distress and Sickness or Disease
Occurrence An accident, including continuous or repeated exposure to substantially the same general harmful conditions [only applicable to BI and PD, not PI or AI].
b. Property Damage
Intended and Expected Exclusion
Pollution Exclusion c. Pollution Exclusion
If a, b or c no coverage. If no a, b and c then coverage. Issue No. 6: Would there be coverage if a unit owner or guest got sick with CORVID-19 alleging the association negligently maintained the common elements that could not be closed (i.e. elevators, entry doors or stairways)?
Sudden & accidental requirement. Definition of Pollutant: an irritant or contaminant, whether in solid, liquid, or gaseous form, including—when they can be regarded as an irritant or contaminant— smoke, vapor, soot, fumes, acids, alkalis, chemicals, and waste.
Communicable Disease Exclusion "Bodily injury" or "property damage" arising out of the actual or alleged transmission of a communicable disease.
Response No. 6: Probably Not. Issue No. 7: Is the CORVID-19 disease covered under a workers compensation policy? Response No.7: No.
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FEATURE
Workers' Compensation: Is the CORVID-19 disease covered under a workers' compensation policy?
Workers' Compensation Workers' Compensation Statutory Requirement
No Fault
Employers are required to pay compensation and medical for employees injured in the course of employment.
Workers' compensation insurance is meant to cover illness or injury "arising out of or in the course of employment."
Will workers' compensation cover CORVID-19 as a result to show that the exposure to coronavirus it is work-related rather than an ordinary disease of life to the public.
Probable Exception: Is if the exposure to coronavirus as a natural consequence of their jobs.
CONCLUSION: In going through analysis of each issue above, it should be clear under which portion of the policy structure it falls. (1) Does the alleged claim meet the elements of the insuring agreement? (2) If one is satisfied, does one of the definitions work to defeat coverage? (3) If there are no definitions to defeat coverage, are there any exclusions that apply and is the exclusion preclude defense and indemnity, or just indemnity still requiring the carrier pay for the defense? (4) Is there an applicable condition that has not been made, such as the time in which a claim must be reported to the carrier? And, (5) Is there an endorsement that changes any terms or conditions or removes an exclusion or condition? I always make it a practice to review the endorsements first and be prepared to know if something I review in the actual policy has been changed. I opine that there is not going to be coverage under any of these policies for any of the issues presented. However, that does not preclude the possibility that attorneys will not challenge the basic policy forms. Insureds will have to do a cost benefit analysis in the event there is a possibility to challenge a policy provision. 20
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(Copyright© 2020 Joel W. Meskin) THIS ARTICLE IS NOT A LEGAL OPINION, IS NOT THE POSITION OF ANY SPECIFIC INSURER OR THE MCGOWAN COMPANIES. THESE ARE THE BEST THOUGHTS OF THE AUTHOR. Joel W. Meskin, Esq is the Managing Director Community Association Products for McGowan Program Administrators. He is also a Fellow, in CAI’s College of Community Association Lawyers ("CCAL") and holds his CAI Community Insurance and Risk Management Specialist ("CIRMS") designation He also holds the Management Liability Insurance Specialist ("MLIS") designation and the National Community Association Institute Educated Business Partner Distinction (“EBP”). He is a Founding Member of the Foundation for Community Association Research (“FCAR”) Think Tank, a member of the National Community Association Institute Board of Trustees (201718); (2019-20) and Chair of the National Community Association Institute Business Partner Council (2018), and a CAI National Corporate Member. Joel can be reached at (800) 545-1538 or by email to Jmeskin@mcgowanins.com.
LAKES
Duck, Duck, Turtle — Antibiotic Immunity Transmission to Algae By Patrick Simmsgeiger, CLM
D
uring these uncertain times related to COVID-19, there are still things we can do to prepare our businesses and properties for the new norm which is certainly around the corner. Although this piece may initially add to your list of concerns, hope springs eternal that knowledge can be acted upon, and good stewards can make difficult decisions to protect all stake holders. I remember my mother refusing to get a turtle for me as a pet. She understood that turtles transmitted salmonella, but she probably had no idea baby turtles also transmitted hepatitis-B. She told me not to touch the ducks in the neighborhood lake. She probably heard they hosted alpha-herpes virus, which caused high mortality rates in ducks, geese and swans. This disease first appeared in Long Island in 1967, transmitted from European flocks. In the last 50 years, these health threats have spread worldwide and normalized in the public mind. There is emerging evidence that turtles,
ducks and geese, adapted to the diseases they carry, spread antibiotic-resistant bacteria. As an aquatic expert, what keeps me awake some nights is the possibility these bacterial strains could transfer their resistance to water algae. Ducks and turtles are as ubiquitous to water environments as shells on a beach. These water species excrete waste with bacterium, which settles into soil already laced with antibiotic runoff from
human activity. This long-term buildup becomes a habitat for new generations of bacteria. In a scientific study of a meat duck farm conducted in 2017, the data indicated that the deeper the excrement layers, and the longer these layers went without removal, the more numerous the antibiotic-resistant bacterial species, plus the greater number of antibiotics to which these species showed resistance. These bacteria also evolved resistance
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LAKES
to zinc, copper and cadmium. Copper is the primary element used to control algae and cyanobacteria in water. A Harmful Algal Bloom (HAB) is the result of runaway algae and cyanobacteria growth when heat and nutrient loading are abundant, and eco-diversity is low. HABs can be extremely toxic. Could algae learn antibiotic and copper resistance from bacteria? Algae are in every environment on the Earth, having emerged as a simpler species about 1.7 billion years ago. Bacteria existed a couple billion years before that. Cyanobacteria preceded these by about 1 billion years, being the first life on this planet. Clearly these species learned or stole abilities from each other, then continued to evolve to the present day. It would be very unlikely that this adaptive behavior has suddenly come to a stop. More likely, these microorganisms are reacting to human activity, feeding on modern waste, adapting to our chemicals, while they continue to compete and learn from one another. Microorganisms comprise the vast majority of biomass, which has always been true and will probably always be true; humans are a recent experiment. Many aquatic companies that treat algae promise to eradicate the problem. The fact is, algae colonies cannot be completely eliminated, only limited in 22
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size and reproduction by using proper tools and procedures. Not only are there immense varieties of algae and bacteria adapted to every environment, but each cell of a species has the capability to create a daughter with new characteristics. If human teenage girls are tough, they have nothing on microorganisms. According to a recent estimate, there are about one trillion species of microbes on Earth, and 99.99 % of them have yet to be classified. Clearly, microorganisms have no problem evolving through adaption, with the newer species adapted to consume the most abundant form of nutrients, while resisting threats that limited their mother cells. Once we accept the possibility of an inter-species exchange of resistance, what is the possibility this new algae strain would move out of its home pond? The same bird groups that excrete large amounts of waste also move from lake to lake. Birds visit all the water features in their territory but have a favorite spot; turtles have a capacity to travel as well. The wind plays a large role in transporting bacteria and other microorganisms over long distances. Empirically, the entire Earth is covered by microorganisms well-suited to each set of conditions.
"Survival of the fittest" is the rule, so there is every reason to believe that once a species can resist local defenses, it will find a way to spread to every nutrient source available. Aquatic experts rely on a limited number of products to control algae, ultimately using copper as the active control ingredient, when more subtle treatments fail. Although antibiotic resistance is a problem all its own, it is algae’s resistance to copper that presents global concerns. But what can be done; is this an inevitable response of Nature to human activity? The most obvious step is to reduce human runoff into streams and lakes, which is a solution beyond the scope of aquatic managers. Next is the cleaning of muck layers from lakes and ponds, which is effective and doable, but not cheap. This step is commonly delayed for years, even decades, for budget and permit reasons. The last solution is the control of bird and turtle populations, which is an easy action to consider, but socially and politically difficult to carry out. Reducing bird and turtle populations first runs into regulatory issues. These restrictions have nothing to do with The Endangered Species Act of 1973, but rather stem from public opinion. A complicated permit process, adding costs and delays, plus public relation issues are the bane of property managers and municipalities. Restrictions on turtle, bird and fish removal are commonly the final straw that defeats even a permitted plan. There is a San Francisco property that requires humane fish eut ha n izi ng,
LAKES
beginning with a gentle capture, then freezing, and finally a chemical softwash. After many years they are still looking for a contractor. Most water features in the United States are decades beyond their life span for muck removal. This delay in cleaning exacerbates and encourages the biologic risks, while also limiting water health overall. Being alarmist in no way benefits a professional discussion, or any form of governance. Water management experts think in terms of years at a property, drawing on decades of experience. Yet recent events have demonstrated how quickly the status quo can change, how our assumptions about safety can become obsolete. In 1967, Avian Infectious Bronchitis Virus was studied as a crossover vector for human bronchitis. Interestingly, this was the same year flocks were found dead in Long Island from a European infection. Today, we may be ignoring signs of a larger problem, where algae could learn antibiotic and copper resistance from bacteria, vectored through birds
and turtles, which densely populate neighborhood water features. Even if we recognize the signs, our hands remain effectively tied by sentiment for these adorable creatures, many of which we encourage to live in our underserved lakes. Pat Simmsgeiger is the President of DWI, a Certified Lake Management company and manufacturer of aquatic products for 35 years and counting. Being a vital industry supplier, DWI is maintaining service to clients and consumers during the COVID-19 event with modified work practices and procedures. Patrick Simmsgeiger is President of DWI and is a Certified Lake Manager in California. He has been maintaining lakes since age 14. He manufactures and distributes products for bodies of water, maps water features, offers fish stocking, organic sediment removal, and provides daily care year-round for many clients in California and Arizona.
REFERENCES: https://www.ncbi.nlm.nih. gov/pubmed/27744296 Accumulation of antibiotics and heavy metals in meat duck deep litter and their role in persistence of antibiotic-resistant Escherichia coli in different flocks on one duck farm. - 2017 https://www.hindawi. com/journals/ijmicro/2017/5798161/ Antibiotic Resistant Bacterial Isolates from Captive Green Turtles and In Vitro Sensitivity to Bacteriophages – 2017 https://www.worldwildlife.org/ pages/the-us-endangered-species-act The US Endangered Species Act of 1973 https://www.ncbi.nlm.nih. gov/pmc/articles/PMC375381/ pdf/jvirol00329-0177.pdf Morphogenesis of Avian Infectious Bronchitis Virus and a Related Human Virus (Strain 229E) - 1967
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FEATURE
COVID-19 RESOURCES CITY WEBSITES - Many of the city websites also offer
valuable information and links to senior resources, food resources, veteran resources, etc. RIVERSIDE COUNTY The county website has a wealth of information as well as links to various resources. https://www.rivcoph.org/coronavirus CATHEDRAL CITY Cathedral City Coronavirus Updates: http://www.discovercathedralcity.com/covid-19-info/
COACHELLA Coachella Coronavirus Updates: https://www.coachella.org/ about-us/advanced-components/covid-19-microsite DESERT HOT SPRINGS DHS Coronavirus Update 3.11.2020: https://www.cityofdhs.org/news/march-11-coronavirus-update INDIAN WELLS Indian Wells Coronavirus Updates: http://www.cityofindianwells.org/news/details.asp?NewsID=300&TargetID=1 INDIO Indio COVID-19 Health Update – 3.3.2020: https://indio.org/ news/displaynews.htm?NewsID=809&TargetID=48 LA QUINTA La Quinta Coronavirus Updates: https://www.laquintaca.gov/ Home/Components/News/News/2783/286?backlist=%2f PALM DESERT Palm Desert Coronavirus Updates: https://coronavirus-response-city-of-palm-desert-cpd.hub.arcgis.com/ PALM SPRINGS PS FAQ on Coronavirus: https://www.palmspringsca.gov/ Home/Components/News/News/5492/23?backlist=%2f PS Community Alert: Important Coronavirus Update: https://www.palmspringsca.gov/Home/Components/News/ News/5490/23?backlist=%2f
COMMUNITY RESOURCES – HEALTH DESERT HEALTHCARE DISTRICT AND FOUNDATION: https://www.dhcd.org/media/426/Community%20Resource%20 Guide%20August%202019%20-%20web%20only.pdf RIVERSIDE UNIVERSITY HEALTH SYSTEM – BEHAVIORAL HEALTH: https://www.rcdmh.org/Coronavirus RIVERSIDE COUNTY WORKFORCE DEVELOPMENT MENTAL HEALTH ASSISTANCE: Call 1-951-686-HELP (4357) FREE YMCA EXERCISE ON-DEMAND CLASSES: https://ymca360.org/ ABOUT TELEHEALTH – PALM SPRINGS LIFE: https://www.palmspringslife.com/brave-new-world/ EISENHOWER MEDICAL CENTER: https://eisenhowerhealth.org/patients-visitors/ coronavirus-covid-19-what-you-need-to-know/
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BORREGO HEALTH: https://www.borregohealth.org/telehealth DESERT AIDS PROJECT: https://www.desertaidsproject.org/ questions-and-answers-on-coronavirus/ CALIFORNIA TELEHEALTH RESOURCE CENTER PROVIDER LIST: http://www.caltrc.org/knowledge-center/ telehealth-specialty-provider-list/
COMMUNITY RESOURCES - FOOD COACHELLA VALLEY RESCUE MISSION Call 760-347-3512 or visit https://www.cvrm.org/ FIND FOOD BANK http://www.findfoodbank.org/find-food/ FISH FOOD BANK Call 760-398-1600 MARTHA’S VILLAGE & KITCHEN https://marthasvillage.org/programs/food-services/ THE NARROW DOOR https://www.thenarrowdoor.org/calendar WELL OF THE DESERT https://www.wellinthedesert.org/dine-and-dash
COMMUNITY RESOURCES – SHELTER / HOUSING MARTHA’S VILLAGE & KITCHEN https://marthasvillage.org/programs/emergency-housing/ COACHELLA VALLEY RESCUE MISSION https://www.cvrm.org/what-we-do/get-help-today/ PATH OF LIFE MINISTRIES https://www.thepathoflife.com/shelters/ JEWISH FAMILY SERVICES https://jfsdesert.org/support-programs/ GALILEE CENTER Call 760-396-9100
COMMUNITY RESOURCES – FINANCIAL ASSISTANCE LIFT TO RISE Economic Protection Plan: https://www.lifttorise.org/protectionplan RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES Cash Assistance Program for Immigrants (CAPI): http://dpss.co.riverside.ca.us/adult-services-division/capi CalWORKs Temporary Assistance: http://dpss.co.riverside.ca.us/self-sufficiency/calworks/apply UNITED WAY OF THE DESERT Help2Others Assistance Program: https://www.unitedwayofthedesert.org/help2others
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Visit our website: www.westpacroof.com OUR SERVICE Western Pacific has the most comprehensive repair and maintenance division in the Desert. Our Service Order fax line, combined with our response time, can be effective in controlling interior damage caused by roof leaks as well as providing peace of mind for our property managers and HOA’s. Our goal is to efficiently maximize the serviceable life of the existing roofing systems on each project through planned maintenance. Our maintenance programs are designed on an individual basis to meet specific needs of each project. Please feel free to contact us at (760) 416-5877. Service Fax: (760) 320-8912 Service Email: Linda@westpacroof.com
OUR STAFF Linda Johnson........... Service Manager Raymond Tingzon..... Production Manager Kyle Filburn................ Sales, Estimating, Service Jessica Salinas............ Assistant to Project Managers Richard Brunelle........ General Manager
Western Pacific values its relationships with our customers and the communities we serve. An important part of our company mission is to be good business citizens in our community – to serve that goal Western Pacific has always been an active partner and supporter of the many good causes in our Coachella Valley. We have contributed to and sponsored many events over the years, and will continue to do so. Western Pacific is an active participant in CAI and works to support its activities and events.
WESTERN PACIFIC ROOFING CORP - THE BEST CHOICE FOR ALL YOUR ROOFING NEEDS.
Thank you to Western Pacific Roofing Corp for their generous support of CAI-CV! CAI-CV.org
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FEATURE
COVID-19 By Gay Matheson, MFT
T
he idea that we can control life is a were then run off. We don’t have to run healthy people, he called them self-acfantasy. Our lives are a cacophony from tigers anymore. When we take on tualized. Their lives were full and satof twists and turns, ups and downs, gains stress today, emotions like anger and isfying and they experienced peace and and losses. Only when we accept that fear release those chemicals, we don’t contentment ongoingly. One characterthere are some things in life we have no run them off, and those chemicals cause istic they all had in common was they control over, can we begin to develop a havoc to our systems; mental, physical, believed everything in life happened strategy that can give us a sense of peace. and emotional. for a reason and that it served them. I Does this mean we have to endure terrible So what’s this got to do with COVID- shared this with a client once and she circumstances? Not at all, we have control 19? COVID-19 has caused people to be said, “I don’t believe that.” I queried her, over how we interpret events, and how we afraid and uncertain about the future. “If you did believe it, how do you think respond to them. Our choices will deter- “Oh my God, what if this happens, what you’d approach life?” She said, “I’d probmine whether we live in heaven or hell. if that happens?” I call that “future ably find the jewels in every situation.” Remember what Shakespear said, “There tripping” and that’s a guaranteed way I replied, “Perhaps you should pretend is nothing either good or bad, but think- to trigger those powerful chemicals you believe it” and we both laughed, the ing makes it so.” Our minds solution being obvious. By are amazing instruments, changing your thinking, Charles Darwin said, “It is not the strongest of the problem is, most people you change your experithe species that survive, nor the most intelligent, let their minds run the show. ence of life. but the one most responsive to change.” The mind is like a wild stallion, Viktor Frank l, who it will drag you around like a wrote “Mans’ Search for ragdoll if you don’t know how to control we just talked about. When we are in Meaning,” endured years in the German it. Succumbing to the victim role is dev- survival mode, do we think clearly, can concentration camps. His mother, astatingly disempowering. we come up with creative solutions? father, brother and wife all died in the Studies have been conducted asking No, we diminish our ability to respond camps. He made a conscious study of participants to focus for just five minutes appropriately. Charles Darwin said, “It what kept peoples spirits’ buoyed, what on something that made them angry. In is not the strongest of the species that contributed to those that survived. just five minutes cortisol, adrenaline, survive, nor the most intelligent, but He determined that it was meaning. and histamine flooded the participants the one most responsive to change.” In Whether it was sharing the one crust bodies and could last up to three days, other words, those that deal with “what of bread they got in a day with a fellow poisoning their bodies and minds! is,” and come up with creative and con- prisoner, or staying up all night with a These are powerful chemicals in our structive solutions. dying friend even though there was a systems that were useful for running Abraham Maslow was a psychother- brutal day of work in the freezing cold away from a tiger (fight or flight), but apist in the last century who studied the next day. Though they were starving,
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FEATURE sometimes the men would imagine all the wonderful food they would cook in the future when they got out. Amidst the misery, they applied their minds to construct positive feelings. So what are some of the jewels dealing with COVID-19? Here are a few ideas: Stay in the present, don’t future trip. Are you safe now? Is everything OK now? Chances are, the answer is yes. You can deal with the future as it unfolds with a clear mind that’s not run by fear or anger, thus poisoning the body with dangerous chemicals. Staying in the present is a skill or mindset that can be learned and applied to life in general, and it improves life immeasurably. Don’t take my word for it, experiment! Most of the things we worry about never come to pass. If COVID-19 prompts you to master the skill of living in the moment without fear, that benefit will be with you for the rest of your life.
"In short, use this time to develop compassion while developing the discipline of minding your own business! If you don’t feel safe going out, then stay home. If you feel safe going out, then go."
"If you watch news 24/7, stop! Remember that the news is exceedingly negative, it’s designed to inflame which keeps you addicted."
If you watch news 24/7, stop! Remember that the news is exceedingly negative, it’s designed to inflame which keeps you addicted. It’s fine to stay informed, but be careful how much you ingest. Imagine if you ate junk food everyday of the week, all day. What we ingest mentally and emotionally is every bit as important to our well-being as what we put in our mouth. Take personal responsibility for your health, care for yourself in the way you think you should. Not only have the experts been wrong on numerous occasions, but they also contradict each other as well as themselves at different times! So, decide for yourself what you are comfortable with, knowing that everything in life is a risk. Risk assessment is your own personal responsibility. And don’t think you have the universal truth, your neighbor thinks that too even though you may be diametrically opposed. If you’re walking outside without a mask and you see your neighbor bundled up like a mummy, don’t judge. You have no idea of their fear level or if they have underlying health problems. If you’re all bundled up, don’t judge those that choose not to. Chances are they believe differently, they may believe that the immune system needs to be exposed and they are willing to take the risk. In short, use this time to develop compassion while developing the discipline of minding your own business! If you don’t
feel safe going out, then stay home. If you feel safe going out, then go. Get creative. If you choose to be housebound, create some projects for yourself, read those books you’ve been wanting to get to, spend more intimate time with those you love. COVID-19 has slowed us way down. Life can sometimes keep us so busy that it dances by without our awareness or enjoyment of it. If you can’t go to your favorite restaurant, then have a dinner party at home. If you can’t go to the gym, then get out in nature in the morning when it’s cool and go for a long walk. Resilience is the name of the game here. Don’t be a wimp. Wimps are ruled by fear. I love the Navy SEALS because they embody resilience. They always have a game plan, but like life, often things go awry. Their great ability lies in their resourcefulness and their refusal to accept defeat or to be run by fear. Their positiveness empowers them, and that is a mindset that they have trained themselves to have. Remember, we are always choosing a mindset, whether we are conscious of it or not. Why not choose one that serves us?
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Gay Matheson is a Marriage and Family therapist practicing in Palm Desert. She can be reached at (760) 250 1780.
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POOLS
Dive into Fun Facts About Pools By Mark Feldstein
S
ince 1969, Gardner Outdoor and Pool Remodeling have immersed ourselves entirely in the pool and spa business, having now completed well over 45,000 pool remodeling and renovation projects in Southern California to date. Throughout our years in business, we’ve come across some pretty interesting, astounding and downright dumbfounding facts about pools and spas. We thought we’d test your swimming pool trivia and share some of the most interesting ones we’ve learned along the way.
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EVIDENCE OF THE FIRST SWIMMING POOL WAS AROUND 2,000 BCE
Swimming was clearly a beloved sport for the ancient Egyptians who regularly used the River Nile for practice. We have to assume their favorite event was “try not to get eaten by a crocodile.” Evidence as far back as 2,500 BCE, however, shows that noblemen had their own personal swimming pools used by princes to learn and perfect the sport.
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EXPERT SWIMMERS TRAIN FOR UP TO 35 HOURS A WEEK
Do you have dreams of making it to the Olympics? Be prepared to put in some serious hours. The average high-level swim competitor will train up to five hours a day for five to seven days a week. That means they can burn around 4,000 calories a day! (Who’s up for In-N-Out?)
It was also the first ocean liner to have a gym! Extra fun fact: The swimming pool is still filled.
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THE SPACE SHUTTLE’S TURBO PUMP CAN DRAIN A SWIMMING POOL IN…
Though we don’t recommend trying this, the main engines’ turbo pump on the space shuttle can drain the average swimming pool in as little as 25 seconds. That’s almost as fast as Uncle Marty’s famous cannonball.
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THE FIRST KNOWN CONCRETE SWIMMING POOL WAS BUILT IN TEXAS
While Southern California has probably one of the highest number of swimming pools in the United States, as it turns out, Australia has more pools per capita than any other country in the world. If we had a thousand Great Whites lurking off the coastal waters, we’d stay out of the ocean too.
In 1915, a pool known as the Deep Eddy Swimming Pool was built in Austin, Texas. It started as a Colorado River swimming hole, transformed into a resort during the Depression, and now is a popular swim spot operated by the city. As you can imagine, the aforementioned Deep Eddy has undergone some serious remodeling throughout its years in operation. In fact, most pool owners renovate or remodel their pool at least once per decade, be it for safety reasons, structural reasons, or to give their pool a fresh, modern makeover.
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THERE ARE OVER 10 MILLION SWIMMING POOLS WORLDWIDE
PEOPLE LOVE TO PLAY MARCO POLO
The cries of “Marco!” and “Polo!” can be heard from neighborhoods across the country nearly every day. As it turns out, it’s the most popular swimming pool game, with Sharks and Minnows coming in at a close second.
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THE TITANIC WAS THE FIRST OCEAN LINER TO HAVE A SWIMMING POOL
Quorum July, 2020
FREEDIVERS CAN HOLD THEIR BREATH FOR MORE THAN 10 MINUTES.
Most people can only hold their breath for a few seconds. However, people with proper training can hang on for at least two minutes. Then you have freedivers, who can
POOLS
CAI NATIONAL
COVID Pandemic Update from CAI National
hold their breath for up to 10 minutes (or more). The world record for breath-holding is 24 minutes and 3 seconds, which is currently held by Spanish freediver Aleix Segura Vendrell.
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THERE IS ENOUGH WATER IN OLYMPICSIZED POOLS TO TAKE 9400 BATHS.
Olympic pools hold 660,000 gallons of water, where bathtubs can only hold 70 gallons. That’s a lot of baths.
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THE OLDEST STROKE IS THE BREASTSTROKE.
Swimming dates back to 2500 BCE and can be seen in ancient Egyptian drawings. The breaststroke goes back to the Stone Ages, but it wasn’t until 1904 when it was swam competitively at the Olympics.
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SWIMMERS SWEAT IN THE POOL.
Based on an Australian study, it was found that on average swimmers lost about 125ml of sweat for every kilometer ran. However, you more than likely won’t be aware of it because you’re in the water.
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THE FIRST SWIMMING GOGGLES WERE MADE FROM TORTOISE SHELLS.
The first recorded version of swimming goggles was during the 14th century in Persia. It wasn’t until the 1930s when rubber goggles were created.
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SWIMMERS USE EVERY MAJOR MUSCLE IN THEIR BODIES.
Some people question whether swimming is a real sport; but did you know it’s one of the most intense sports out there? The reason is because swimming is a full body exercise. You name the muscle, swimming probably uses it. Mark Feldstein is the Chief Financial Officer/Sales Manager for Gardner Outdoor and Pool Remodeling. Mark can be reached at (909) 3745520 or by email at markf@GardnerRemodel.com. Gardner Outdoor and Pool Remodeling has been serving the Southern California area since 1969. As one of only 50 licensed PebbleTec® applicators in the entire United States and the exclusive SoCal referral partner of Leslie’s Pool Supplies, Gardner Remodeling is the premier pool contractor in San Diego County, LA County, Orange County, and Coachella Valley. You can contact Dave Cole, Outdoor Consultant, at the Indio office at (760) 342-9756.
As the COVID pandemic persists, state orders are pausing and reversing openings, residents continue to urge access to community amenities, including community pools. State legislature that are still in session may be considering COVID-related legislation. Those states with legislatures that have adjourned, Governors continue to release executive orders.
PURSUE IMMUNITY FROM LIABILITY LEGISLATION/ GOVERNOR ACTION: CAI is encouraging state Legislative Action Committees (LACs) to urge legislators or Governors to take action to provide community association boards and their managing agents with immunity related to exposure to COVID. The Utah legislature passed legislation providing general immunity and the North Carolina legislature passed legislation providing general liability AND specific immunity for HOA pool opening.
FACE MASK STATUTES/ ORDINANCES: CAI has been tracking and publishing on our web page government actions related to COVID and community associations. These government actions (federal, state, and local) including foreclosure moratoriums, short-term rentals, pool opening requirements, opening dates/ phasing requirements, and now mask requirements. This information is updated regularly. Please share this information with CAI members and clients.
CLICK HERE! https://www.caionline.org/Pages/statecovid19.aspx CAI-CV.org
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FEATURE
Coping with Stress During the COVID-19 Pandemic By Sandra Gottlieb, Esq. and Adrian Chiang, Esq.
T
he COVID-19 pandemic has caused major changes to our daily lives as we have been required to stay at home and minimize our contact with others outside our households. For many, this has taken a mental toll on our health. The effects of which show themselves most commonly in the form of stress affecting association members and those that work with them. But we are all going to make it through to the other side of the pandemic! Below are some suggestions from health experts and researchers about what we can do to protect our mental health during this time.
COPING WITH STRESS
1. Protect your physical health. Stress can have a major effect on our physical health. Fortunately, there are tangible steps you can take to help protect your physical health. Nutrition: Eating a well-balanced diet will help you feel better, and it may help control your moods. Try having meals that consist of vegetables, fruit, whole grains, and lean protein. Eat your meals regularly as missing meals can make a person moody and increase stress.
Fitness: Research has shown that dedicating a certain amount of time each day to stretch and exercise (with no distractions) helps with stress---even if it is just 10 minutes a day. For those of us used to going to the gym, a walk or light jog in the neighborhood or exercises using your own body weight (for example, jumping jacks, sit-ups, push-ups) may be an effective substitute and can be done during short stints during the day. Sleep: Research overwhelmingly shows the positive benefits of sleep on stress. In fact, research has shown that 21% of adults feel more stressed when they do not get enough sleep. Failure to get enough sleep can also lead to feelings of sluggishness, irritability, and difficulty in concentration, as if listening to the gardeners and dogs barking is not enough. Experts suggest that individuals would be healthier and less stressed if they were to sleep an extra 60 to 90 minutes per night. We know-easier said than done! Staying clean: This seems like a strange one, but it isn’t once you think about it some more. Since most of us are spending more time at home with little to no visitors, we may feel less driven to tidy ourselves up and the areas we work in. Maintaining one’s cleanliness can be rejuvenating and having a clean working environment can make one feel less stressed.
“THERE’S NOT JUST ONE WAY TO DEAL WITH STRESS. SO IT IS IMPORTANT THAT YOU FIND A WAY THAT WORKS FOR YOU.”
2. Take a break to do things you enjoy. Just as it is important to dedicate time to fitness, it is equally important to dedicate some time to do the things you enjoy. For those of us whose favorite activities can’t be done during the State’s stay-at-home orders, finding a new hobby or trying something you always wanted to but never did can be just as rewarding.
3. Informing friends and family. The act of just talking about your day and what you are experiencing can help lower your stress. If you have family at home, try speaking with them about how you are feeling. Your friends can be contacted by telephone or video conferencing and should be happy to hear you out and share their experiences and feelings as well. Alternatively, you can give yourself positive “self-talk” such as “Everything will get better” or “I can do this!” to reduce stress. 30
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FEATURE
4. Reduce time spent on COVID-19 news. Many of us are concerned about the status of the COVID-19 pandemic—after all, it is affecting our daily lives and the lives of the community members that we work with. However, if you scroll through the news, you will often find distressing headlines about the pandemic. And, the more time you spend reading about the pandemic, the more you may be stressed about something you cannot fully control. Instead, try controlling the amount of COVID-19 news you intake to only a few minutes per day and you may see immediate benefits on your outlook.
There’s not just one way to deal with stress. So it is important that you find a way that works for you. In case you or someone you know is suffering from other mental health effects such as depression, anxiety, loneliness, increased physical and substance abuse, or suicidal tendencies, there are various organizations, both regionally and nationally, available to help in addition to doctors. You can try contacting one of these providers, some of which are free, or recommend them to your community. Institute on Aging: This organization has the Friendship Line at (800) 971-0016 — a 24-hour toll-free hotline for older adults and adults with disabilities. Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Hotline: The Disaster Distress Helpline is a 24/7, 365-days-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor. Local Resources: Call 2-1-1 referrals for health and social services; Behavioral Health CARES Line (800) 706-7500; Substance Use CARES Line (800) 499-3008; and 24/7 Mental Health Urgent Care in Riverside (951) 509-2499, in Palm Springs (442) 268-7000, in Perris (951) 349-4195.
5. Connecting with your community and reaching out to help others. If you’re suffering from stress or other mental health issues from the pandemic, you are not alone. You can help yourself by helping and connecting with others. Make an effort to continue to connect with others by telephone or video, smile when you’re around others even if you are wearing a mask, act kindly, and be sensitive to how others may be affected. These actions may be even more important around more senior persons who may be even more isolated and lonely than others. Further, adults should be mindful around the youth by reassuring them they are safe and being a good role model in how you deal with stress.
AVAILABLE RESOURCES We know that this entire pandemic crisis is nothing like anything else we have seen in our lifetime. That just means that we have to work harder, together, to see our way through this. Our lives have changed for now, but we need to maintain our physical and mental health to meet our new normal going forward. Take care of yourselves and to the extent that you can, others. They will be grateful and you will feel better by helping someone else.
Sandra Gottlieb, Esq. is the managing partner of SwedelsonGottlieb, a law firm that solely represents community associations throughout California in all matters. Ms. Gottlieb can be contacted at slg@sghoalaw.com and (310)207-2207. Adrian Chiang, Esq. is an associate attorney at SwedelsonGottlieb. he can be contacted at ac@sghoalaw.com and 800.372.2207 x211.
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TIME HONORED MEMBER By Grace Paluck, CamEx, CCAM
Kimberly Burnett DSI Security Kimberly is the Business Development Manager for DSI Security Services. She has been a member of CAI-CV for five years and currently serves on the Quorum Committee. Kimberly originally joined for the education and social events (her favorite is Corks for CLAC). She has enjoyed volunteering at the golf event and is always looking for ways to be of assistance. She is also an Educated Business Partner. Kimberly is a California native and loves splitting her time between the beach and the desert. She lives with her rescue dog, Princess, and her family, in Orange County. Kim graduated with a bachelor's degree from Pepperdine School of Business. When asked about someone who encouraged her, Kimberly mentioned a college professor who inspired her as a sophomore. She said, “This professor taught me I am the director of my own movie and I determine the stars, co-stars and story that is told.” Her favorite saying is, “Do things right the first time!” The book that never leaves her nightstand is The Power of Now by Eckhart Tole. It is a constant reminder of living in the moment. In her spare time, she likes to doyoga, cook, hike, spend time at Lake Havasu and take road trips on the back of a Harley. DSI Security Services is a complete security solution provider. Their services include providing unarmed/armed security guard services along with electronic solutions. They have organically grown to be the 13th largest security provider in the USA. DSI is run by second and third generation family members. DSI has been in business for 51 years and is a Certified Woman-Owned Business. Kimberly can be reached by email at kburnett@dsisecurity.com.
•Landscape Management •Arbor Service •Landscape Design •Landscape & Hardscape Installation •Water Conservation Specialist •Growers of Exotic Palms & Desert Accents
We value and respect your landscaping investment and are dedicated to you and your satisfaction.
Phone: 760- 343-0162 • Fax: 760-343-4804 P.O. BOX 265 Thousand Palms CA 92276 Email: office@proland-inc.com
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Turning Common Interests Into Common Ground
General Legal Counsel Governing Document Amendments Legal Opinions Contracts Dispute Resolution Civil Litigation Enforcement Insurance Coverage/ Bad Faith Construction Assessment Collections
Grace Paluck is the Division Executive Vice President for The Management Trust. She can be reached at (760) 776-5100 or by email at grace.paluck@managementtrust.com.
866.788.9998 HOAattorneys.com
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FEATURE
Communicating About COVID-19 Christina Baine DeJardin, Esq.
T
o say that the last few months have been challenging is an understatement. We have learned to video conference using several different platforms, learned to take phone calls with kids yelling and dogs barking in the background, learned to wear face masks and socially distance, and much more. Our ability to adapt to changing circumstances is amazing. However, our ability to exercise patience and tolerance in the face of adversity can sometimes lag behind. Understandably, frustration levels have ramped up over the last few months. People want to get back to living their lives on their own terms. Unfortunately, we’re not there yet. Governor Newsom announced on June 18, 2020, that masks would have to be worn inside any indoor public space and in outdoor public spaces where social distancing is not feasible. We are also seeing surging cases of COVID-19 in Riverside County and surrounding Counties. Hopefully, this will not derail our path to Stage 4 of the governor’s resilience roadmap. Associations, in particular, have been hit hard by COVID-19 on a number of fronts. Like hotels, motels, and country clubs, Associations had to close down recreational facilities in order to comply with State and local orders. Unlike hotels, motels, and country clubs, Associations have had to deal with angry Owners demanding access to the facilities that they pay for each month and have a non-exclusive right to use under the CC&Rs. Add to this the gray area that has been created by conflicting directives from State, County and City governments, and rational dialog becomes nearly impossible. Until June 12, 2020, the State and County differed on whether pools could be re-opened. The State took the position that pools could not be re-opened while the County took the opposite view and released guidelines for doing so. Seeing only the County guidelines, Owners demanded that Associations
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immediately re-open the pools. This made it very difficult for Boards to explain to their Owners that the State prohibition preempted the County’s guidance and that they could still not re-open pools. Effective June 12, 2020, the State began permitting pool openings in “variance” Counties subject to the County health officer’s approval and the implementation of the written State guidance. However, this is not where the story ends. Associations cannot simply fling the gates open and hope for the best. The State, County, and Centers for Disease Control and Prevention (“CDC”) have provided guidance for re-opening community facilities, including pools. [Links to these resources are provided at the end of this article.] Boards must carefully review the guidance issued by these entities as they arguably establish the standard of care at this time. Boards must then perform a cost-benefit analysis to determine whether the cost of implementing the guidance and the potential for liability exposure outweigh the benefit of re-opening on a stricter, more limited basis. Sending out a vote, poll, or survey to the Owners will not get the Board off the hook. As the entity charged with controlling, managing and operating the Common Area recreational facilities, only the Board can make this is decision. This also makes sense since Board members are fiduciaries and must make decisions in the best interests of the community as a whole. It is important that the Board employ the Business Judgment Rule (“BJR”) when performing this cost-benefit analysis. Under California Corporations Code Section 7231, Directors will not be personally liable based on any alleged failure to discharge their obligations as long as their decision is made in good faith, in a manner in which they believe to be in the best interests of the corporation and with such care, including reasonable inquiry, as an ordinarily prudent person would use in similar circumstances. The reasonable inquiry prong
is the lynchpin of this analysis. If this prong is not met, the protection afforded by the BJR crumbles. Boards can satisfy this by seeking the advice and opinion of their experts. The BJR expressly states that in performing their duties, Directors are entitled to rely on information, opinions, reports or statements of their experts. As such, Boards should seek advice and guidance from their management team and legal counsel when determining the best way to proceed.
CAI-CV Election of Directors
"It is then imperative for the Board to clearly communicate their decision and rationale to the Owners. If the Board determines to re-open facilities, it needs to communicate what the rules and limitations will be on the use of each facility (as it may differ)."
The Annual Election of Directors for the Coachella Valley Chapter of CAI has been scheduled for Tuesday, October 27, 2020, at 3:00 p.m., at the CAI-CV Chapter office, 75410 Gerald Ford Drive, Suite 102, Palm Desert, CA 92211. The election will be run by the third-party professional elections company, The Inspectors of Election, and ballots will be available online beginning September 25, 2020. Voting will continue until October 26, 2020. Each CAI-CV member will receive one vote and receive one login ID and password. Ballots will be sent to the person on record with CAI’s National office. If you are a business partner who is on the CAI-CV local database but not on the CAI National database, please contact the CAI-CV office to find out where your company’s ballot information will be sent. There are three open seats for three-year terms, from January 1, 2021 through December 31, 2023. Each year, three or four board terms are completed, making these seats available for election. Board members may serve up to two threeyear terms. All CAI-CV members in good standing who have served recently in a leadership position on a CAI-CV Standing Committee are eligible to run. Nomination forms are available online at cai-cv.org, or by calling the CAI-CV office at (760) 341-0559.
It is then imperative for the Board to clearly communicate their decision and rationale to the Owners. If the Board determines to re-open facilities, it needs to communicate what the rules and limitations will be on the use of each facility (as it may differ). If the Board decides to keep facilities closed, it must pinpoint the reasons why it is doing so to avoid those inevitable “arbitrary and capricious” claims. The Board shouldn’t stop there, however. It should set up regular meetings to re-evaluate its position and strategize a re-opening plan that it can roll out over time. If the Board simply says “no,” Owners may feel they have no alternative but to escalate to Internal Dispute Resolution, Alternative Dispute Resolution or litigation. As always, Board members must stay above the fray and exercise civility even in the face of angry Owners. Exercising empathy and acknowledging the person’s frustration can often dampen the flames and help resolve the conflict. Perhaps the test we are enduring now will remind us of the importance of exercising civility in all aspects of our lives.
State Guidance: https://covid19.ca.gov/pdf/guidance-fitness.pdf
The Riverside County Environmental Health Department news release with pool guidance: https://www.rivcoph.org/Portals/0/Documents/CoronaVirus/ May/News/5.6.20%20pool%20guidelines%20news%20release. pdf?ver=2020-05-06-154326-803&timestamp=1588805036539
Centers for Disease Control: https://www.cdc.gov/coronavirus/2019-ncov/community/parks-rec/aquatic-venues.html Christina Baine DeJardin, Esq. , is a partner with the Delphi Law Group, LLP. Christina can be reached at 844-433-5744 x705 or by email at cdejardin@delphillp.com.
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FEATURE
Stress in the Workplace Concerning COVID-19 By Glenn Miller, CGCS
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veryone is feeling the strain of having to adjust to this new, uncertain reality of COVID-19. In many ways, this pandemic has gone beyond normal job stress and is a true loss of normalcy at every level. Everyone handles stress differently but fear of economic loss and the lack of connection with co-workers, friends and family have led to tangible workplace anxiety for everyone. COVID19 is hitting us hard, and, as businesses, we are expected to balance the health, safety and financial concerns of ourselves, family, and clients. COVID-19 has made it abundantly clear that humans love to focus on the future and when our future is uncertain and our sense of security is undermined, we move slowly into a state of panic. Even if all your employees are well, they are still worried about the possibility of getting sick and the possibility of infecting their loved ones. In many cases, you are not dealing with facts but “what ifs” and that’s enough to stress any employer. Compounding this is the constant barrage of news with conflicting facts, and the everchanging governmental guidelines. What can employers do? Fortunately, there are some remedies to workplace stress that have a proven track record. The number one thing you can do to help your employees is communicate often. When you are silent, you leave employees to fill in their own answers. Communicate so they know what their options are and that they do have options. Making sure your employees know who to contact when they have questions about benefits, time-off policies, working from home, or other assistance programs you offer for COVID-19
related job stress. Communicate that the well-being of your employees and clients is a top concern for your business. Make sure to have a way for employees to communicate their concerns with you too. One-way communication can often be as stressful as staying silent. Every company should have a COVID plan available to employees that is being updated regularly. Your plan can inform employees and customers about ways to continue to work together, steps taken to ensure safety, and ways they can communicate their concerns with management. Workplace safety must be your top priority. That means ensuring employees wash their hands, have access to basic hygiene supplies including hand sanitizer or soap and water, masks, gloves and continue to social distance from one another. You will need to regularly disinfect highly touched areas and ensure managers are communicating proper behavior to every employee. All
these recommendations and guidelines can be found at the Center for Disease Control website at www: cdc.gov, State of California at www: cdph.ca.gov, the County of Riverside Public Health at www: rivcoph.org or at your local City’s and Chamber of Commerce’s websites (see page 24). If your employees feel like they have two-way communications and support for their job stress, they will feel better equipped to positively face the rest of the crisis with your clients and at work. We will get through this together, so be safe, stay calm, and during this summer heat, stay cool! Glenn A. Miller is the Mayor of Indio and Co-Owner & Vice President of Operations of Southwest Landscape & Maintenance, LLC. You can reach Glenn at Glenn@swlandscape.net or by calling (760) 590-8544.
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MANAGERS' CORNER
How to Stay Mentally Healthy in Uncertain Times By Holly Smith, CMCA, AMS
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he events of the first half of this year have weighed heavily on many of us. Even with businesses reopening and our lives returning to a “new normal,” television news brings us nonstop pictures of tempers flaring, anger in the streets, tearing down landmarks, worries of racism, and worries about losing the safety of the police - all while COVID cases are increasing. If you are not overwhelmed by now, you are true superheroes. When I became a manager, I was told that the common interest development (CID) industry was recession proof and that the work of associations must go on regardless of economic circumstances. None of us expected that statement to be tested by a virus. COVID-19 has defined association managers as “essential workers,” and we are expected to persevere and to continue to serve as professional advisors to our HOA boards, even in very uncertain times. Most of us will need to develop new skills to thrive in this environment. Here are some tips to stay calm and collected when confronted with short tempers, demanding clients, and conflicting ideas of what is best for your community. Spend some time each day taking care of your own mental health. Put "MH" on your calendar for 30 minutes so you don’t forget, and don’t let work or family fill that time. The struggles we are facing are real and there is no way to face them without taking time for yourself. Start by doing things that rebuild your energy. Mental health experts agree that when your mind is tied up in knots trying to figure out impossible situations, it is important to stop and redirect your efforts on something that requires a different focus. Try these and make your own list of what works for you.
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1. Exercise – Get up, get out, get active. Create a habit of taking multiple mini exercise breaks during the day. No excuses – can you walk? Then, walk! Can you pull a stretchy cord? Then, pull! Can you chase your kids or run through the sprinklers? As Nike says, “Just Do It.”
2. Deep breathing – We can get so caught up in what we are doing that our breath gets shorter and quicker and our blood pressure rises. The solution is easy – download a breathing app on your phone and use it whenever you feel overwhelmed.
3. Socialization – Staying connected to family and friends is critically important. Schedule a time to call a friend in the middle of your day. Or, schedule time to catch up with social media in between putting out fires. Staying connected has never been so easy.
4. Reading and listening to music – A good book or iTune album are almost as good as a road trip. Again, put "MUSIC" or "READ" on your calendar, right at the time each day when you feel the most stressed. For me, it’s 2PM.
5. Learn to shut down – As long as we are working (even part time) from our homes, it is critically important that when you walk away from your home workspace, that you fully shut down. Turn off your computer, your email, your work phone. Write “OUT TO LUNCH,” “GONE TO BED,” “FAMILY TIME,” “ME TIME” on a Post-it and press it on your computer. Then, walk away!
6. Nutrition and sleep – Eat healthy, drink lots of water and indulge in moderation. Stick to a strict sleep schedule that works for you (and your clients).
7. Reach out for help – Make it a habit to ask for help. For some strange reason, we think we need to figure this all out on our own. That’s just not true. Asking for help not only helps us see things more clearly, it empowers those around us.
FEATURE 8. Help others – Please notice this comes after asking others for help. Nothing draws us out of our selfpity (yes, that happens to all of us) than to offer to help someone else. Many times, we can be most helpful by doing something very simple just listen. Many problems can be resolved by allowing someone to talk about their situation. Follow-up a few days later and listen again.
9. Be kind – In a world where smiles are masked and where those we encounter may be infected – we need a little help to remember to be kind and respectful. Remember the golden rule, “Do unto others as you would have them do unto you.” Don’t forget to say please, thank you, excuse me and I’m sorry.
10. Set Boundaries – Don’t let people
HELP CAN BE A CLICK OR PHONE CALL AWAY. CARES Line, (800) 706-7500: The Community Access, Referral, Evaluation and Support line is available 8 a.m. to 5 p.m. Monday-Friday, with resources in English and Spanish. The phones are answered by Riverside County licensed clinicians who provide support, crisis intervention and connections to outpatient, inpatient and community resources. Peer Navigation Line, (888) 768-4968: The peer navigation line connects you to someone who is currently recovering from their own mental health issues in Riverside County. They will talk to you about how you’re feeling and direct you to resources that could help. 2-1-1 Community Connect: By dialing 2-1-1, Riverside County residents are connected to a local information hotline for individuals in crisis. Many people are familiar with this resource as a place to be connected with housing, food and income help. Resources advocates are also able to address mental health needs.
bully you and scream and carry on. The best thing to do when confronted with an angry emotional person is to understand they are fearful. To get them out of their emotional state, explain that you hear their distress, you want to help them, and that you need them to submit their complaint in an email so you can inform those in authority. Don’t get caught up in their anger. It’s not personal.
National Alliance and Mental Illness, Coachella Valley, (888) 881-6264: Provides immediate support and behavioral health resource referrals to residents from Palm Springs to the Salton Sea.
As managers, we know we can always count on change. COVID-19 is change on steroids. Create a habit of taking care of your mental health throughout every day. Whatever it takes, do it! You are that important!
Crisis Stabilization Unit in Indio, (760) 863-8600: For individuals experiencing troubling thoughts and need immediate help, they can go to the clinic at 47-915 Oasis St., Indio.
Holly Smith, CMCA, AMS, has over 20 years of property management experience within Southern California and has been in HOA management the last 4 years. Holly works for Associa Desert Resort Management. She serves as co-chair of CAI-CV's Legislative Support Committee and serves on the Quorum Committee. She can be reached at (760) 797-7797 or hsmith@powerstonepm.com.
Riverside County 24/7 mental health urgent care, Palm Springs, (442) 268-7000: If you are experiencing troubling thoughts and need immediate help, the clinic is able to instantly connect you to counseling, nursing and provide psychiatric medication, if needed. Everyone is welcome regardless of insurance or ability to pay for services. The clinic is open 24/7 and no appointment is needed, just walk in. 2500 N. Palm Canyon Dr., Ste. A4, Palm Springs.
National Suicide Prevention Hotline, (800) 273-TALK: The hotline is available 24/7. Online resources: Go to 7cups.com for a free, online chat for emotional support and counseling in English or Spanish, or fee-for-service online therapy with a licensed mental health professional. Go to 18percent. org for a free, peer-to-peer online support community for people experiencing a range of mental health issues., Go to virusanxiety.com for pandemic-specific mental health support. More resources: To search for more behavioral health providers and resources in Riverside County go to the county’s resource website at riverside.networkofcare.org/mh/ or to the CARES line website at up2riverside.org/ or the national clinic search at FindTreatment.gov. Provided by The Desert Sun, June 22, 2020. CAI-CV.org
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In high school, Mike was caught digging a pool behind the football field‌ by hand! Today he remodels pools! Was there ever any doubt? Remodeling pools and Backyards since 1969 Quality work at a fair price
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Lic #896061 C-53
Meet the Board Board Member Loni Peterson, PCAM By Jay Jarvis, CMCA, CCAM Quorum’s profile series of members of the CAI-CV board of directors continues with Loni Peterson, who works for Associa Desert Resort Management. Loni has a long resume in association management and related fields. She has served as a portfolio manager, an onsite manager, and executive manager in charge of Loni Peterson, PCAM other managers and assistant managers, before assuming her current position as a dedicated general manager for the PGA West II residential association. She worked for a builder for more than seven years as an escrow/ HOA/DRE coordinator. She has helped establish homeowners associations, worked in landscape maintenance, and spent ten years as a community association manager. Loni joined CAI-CV in 2006. She describes herself as “passionate about the education of HOA practitioners - assistants, managers, board members and business partners.” She made use of that education to reach her greatest professional achievement — receiving her Professional Community Association Manager (PCAM) designation in February 2014. Loni considers herself a hands-on manager. She explains that she is on her property daily because, “I want to know what is going on at all times.” She is quick to credit her employees for her success, noting, “I have an amazing team that works hard for me and the association.” Loni tells us that her best qualities are her patience, caring, and compassion. In addition to these qualities, she considers herself loyal “to a fault,” hard-working, and full of energy. The occasional pat on the back helps motivate Loni, but she gets annoyed by micromanagers and “people who try to contain or hinder the way I do my job.” When Quorum asked Loni what makes her unique, she said, “I am a friend to everyone and truly care about others’ wellbeing.” Devoted to her family, including her 24-year-old special-needs son, her 22-year-old son, who is in the Navy and stationed in Crete, and her three-year-old dog, Kona, Loni loves working out, running and hiking. However, she can’t completely
escape her professional obligations even after hours; Loni serves as the president of her own community’s association, Aliante Indio, Inc. Her goals for her tenure on the CAI-CV board are to “continue to grow the chapter and continue to serve the organization” to the best of her ability. She also would like to get members to volunteer and join a committee. She wants to convince HOAs to support CAI-CV’s legislative projects. She says, “All associations should support our Legislative Action committee and contribute $1 or $2 a door.” In addition to her business-oriented abilities and accomplishments, Loni has something else to offer the CAI-CV board: She tells us, “I am a shoulder to lean or cry on.” In the high-stress field of HOA management, she undoubtedly finds that to be a helpful talent. E.J. (Jay) Jarvis II, CMCA, CCAM is community manager with HOA Office, Inc., Past President, Lafayette Village Homeowners Association, Past President and On-site manger Portola Palms Homeowners Association. Jay can be reached at jay@HOAOffice.net.
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SECURITY
Security Program Efficacy The ABC’s & The 123’s By Jamie Ridenhour
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hat is the secret to great security? The uniforms? The post orders? The coffee machine? What are the simple ingredients that drastically impact security program efficiency and outcome from a top down perspective? Many impactful security programs, as well as ineffective security programs, have common threads that tend to separate the two categories from each other:
IMPACTFUL SECURITY PROGRAMS The program "exists" and employees and management are aware that security is a thing, but it's often relegated to their last thought until something adverse happens.
A – ATTITUDE
1. Engaged and involved attitude toward the program. 2. Management is proactive in supporting security goals. 3. Integration and fostering a security culture is a part of work culture. (We should all want to keep each other safe right?)
B – BUY-IN
INEFFECTIVE SECURITY PROGRAMS The program “exists” and employees and management are aware that security is a thing but is often relegated to the last thought of employees and management until something adverse happens.
A – APATHETIC
1. Key stakeholders understand budget impacts and money spent.
2. Open exploration of return on investment (ROI) whether tangible or intangible in regards to the program. (How do you put a money value on someone NOT getting hurt?)
3. Evaluating what decisions are best for the overall program while not always defaulting to the lowest denominator.
1. Indifference towards the program. C – COMPREHENSIVE 2. Lack of interest by management. 1. Holistic approach to overall security. 3. Loss of interest and disconnect between work and security 2. Keeping in mind all variables involving security, safety, culture.
B – BUDGETARY
asset protection, and liability.
3. Staying up to date and not being afraid to strive toward best practices.
1. Lowest bid always. While this is by no means an exhaustive list or a “how 2. Not open to discussion and exploration of quality over cost. to” guide to manage a security program, it is a resource for 3. Short-term monetary goals take precedent over long-term understanding mindsets and variables that can drastically security goals.
C – COMPLACENT
change your security program worth and outcomes. Whether taking on a new program, or needing to improve a current security program's start by gauging your ABC’s then work on your 123’s!
1. “It’s always been like this.” 2. No interest in innovation or improvement. Jamie Ridenhour is a Security Taining & Compliance 3. Satisfaction with status quo even if below expectations or Manager for DSI Security Services. She can be reached at abilities.
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Quorum July, 2020
(909) 236-3827 or by email at jamie@dsisecurity.com.
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LANDSCAPING
Recognizing Tree Risk By the International Society of Arboriculture Submitted By Griselda Corona, FC Landscape
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earn to identify common tree defects that may indicate tree risk and understand how tree risk can be managed. Trees provide significant benefits to our homes and cities, but when trees fall and injure people or damage property, they are liabilities. Understanding and addressing the risks associated with trees makes your property safer and prolongs the life of the tree. Trees are an important part of our world. They offer a wide range of benefits to the environment and provide tremendous beauty. However, trees may be dangerous. Trees or parts of trees may fall and cause injury to people or damage to property. It is important to assess trees for risk. While every tree has the potential to fall, only a small number actually hit something or someone — a target. There is no such thing as a completely “safe” tree. It is an owner’s responsibility to provide for the safety of trees on his or her property. This article provides some tips for identifying the common defects associated with tree risk. However, evaluating the seriousness of these defects is best done by a professional arborist. Regular tree care will help identify trees with unacceptable levels of risk. Once the risk is identified, steps may be taken to reduce the likelihood of the tree falling and injuring someone.
TREES AND UTILITY LINES Trees that fall into utility lines have additional serious consequences. Not only can they injure people or property near the line, but hitting a line may cause power outages or surges, fires, and other damage. Downed lines still conducting electricity are especially dangerous. A tree with a potential to fall into a utility line is a very serious situation.
TREE RISK CHECKLIST Consider these questions: • Are there large, dead branches in the tree? • Are there detached branches hanging in the tree? • Does the tree have cavities or rotten wood along the trunk or in major branches? • Are mushrooms present at the base of the tree? • Are there cracks or splits in the trunk or where branches are attached? • Have any branches fallen from the tree? • Have adjacent trees fallen over or died? • Has the trunk developed a strong lean? • Do many of the major branches arise from one point on the trunk? • Have the roots been broken off, injured, or damaged by lowering the soil level, installing pavement, repairing sidewalks, or digging trenches? • Has the site recently been changed by construction, raising the soil level, or installing lawns? • Have the leaves prematurely developed an unusual color or size? • Have trees in adjacent wooded areas been removed? • Has the tree been topped or otherwise heavily pruned?
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LANDSCAPING MANAGING TREE RISK An arborist can help you manage the trees on your property and can provide treatments that may help reduce the risk associated with certain trees. An arborist familiar with tree risk assessment may suggest one or more of the following: • Remove the target. While a home or a nearby power line cannot be moved, it is possible to move picnic tables, cars, landscape features, or other possible targets to prevent them from being hit by a falling tree • Prune the tree. Remove the defective branches of the tree. Because inappropriate pruning may weaken a tree, pruning work is best done by an ISA Certified Arborist.
DEFECTS IN URBAN TREES The following are defects or signs of possible defects in urban trees (see figure):
• Cable and brace the tree. Provide physical support for weak branches and stems to increase their strength and stability. Such supports are not guarantees against failure.
1. Regrowth from topping, line clearance, or other pruning • Provide routine care. Mature trees need 2. Electrical line adjacent to tree routine care in the form of water, nutrients 3. Broken or partially attached branches (in some cases), mulch, and pruning as dictated by the season and their structure. 4. Open cavity in trunk or branch • Remove the tree. Some trees with unacceptable 5. Dead or dying branches levels of risk are best removed. If possible, plant a 6. Branches arising from a single point on the trunk new tree in an appropriate place as a replacement. 7. Decay and rot present in old wounds Recognizing and reducing tree risk not only increases the 8. Recent change in grade or soil level, or safety of your property and that of your neighbors, but also other construction
improves the tree’s health and may increase its longevity!
ENSURING QUALITY CARE FOR YOUR TREE Trees are assets to your home and community and deserve the best possible care. If you answered “yes” to any of the questions in the tree risk checklist or see any of the defects contained in the illustrations, your tree should be examined by an ISA Certified Arborist. For a list of ISA Certified Arborists in your area, please visit www.treesaregood.org. If your tree is located near a power line, contact your local electrical utility. ©2011 (1998, 2004) International Society of Arboriculture.
DEFECTS IN RURAL TREES The following are indicators or signs of possible defects in rural trees (see figure):
1. Recent site construction, grading and tree removal, clearing of forests for development
2. Previous tree failures in the local area
3. Tree leaning near a target
4. Forked trunk; branches and stems equal in size
5. Wet areas with
Developed by the International Society of Arboriculture (ISA), a non-profit organization supporting tree care research around the world and is dedicated to the care and preservation of shade and ornamental trees. For further information, contact: ISA, P.O. Box 3129, Champaign, IL 61826-3129, USA. E-mail inquiries: isa@isa-arbor.com
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(for all members) (Originally March 27th)
WHEN: FRIDAY, JULY 10, 2020, 8:30 A.M. W HERE: Virtual via Webex
WHEN: FRIDAY, August 7, 2020, 8:30 A.M. W HERE: Virtual via Zoom
CAI-CV’s Manager Summer Sizzler
NEW – COVID-19 UPDATE - ASK THE ATTORNEY
EW DATE: FRIDAY, OCTOBER 2, 2020 N 3:30 P.M. TO 5:30 P.M. W HERE: Shields Date Garden, Indio
(for managers and assistant managers)
(for all members)
WHEN: FRIDAY, JULY 10, 2020, 5:00 P.M. W HERE: La Fe Wine Bar, Palm Desert
WHEN: Friday, August 14, 2020, 11:30 a.m. – 1:00 p.m. W HERE: Virtual via Zoom
NEW – COVID-19 UPDATE - ASK THE ATTORNEY
COVID-19 UPDATE - ASK THE ATTORNEY
(for all members)
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WHEN: Friday, July 17, 2020, 11:30 A.M. TO 1:00 P.M. W HERE: Virtual via Zoom
EW DATE: Friday, August 28, 2020, 11:30 a.m. – 1:00 p.m. N W HERE: Virtual via Zoom
CAI-CV’s Annual Bowling Tournament (for all members) NEW DATE: FRIDAY, October 9, 2020, 5:30 P.M.
OTHER CALENDAR CHANGES
W HERE: Palm Springs Lanes, Cathedral City
CAI’s M-100 Essentials of Community Management (for all members)
WHEN: Thursday - Saturday, July 23-25, 2020 W HERE: Moved to Online NEW – COVID-19 UPDATE - ASK THE ATTORNEY (for all members)
WHEN: Friday, July 31, 2020, 11:30 A.M. TO 1:00 P.M. W HERE: Virtual via Zoom
SEPTEMBER NEW – CAI’s Legal Forum: California WHEN: Tuesday-Thursday, September 15-17, 2020 (Live event previously scheduled for October 15-16) W HERE: Virtual via Zoom
CAI-CV’s Corks for CLAC Wine Tasting (for all members) (Originally March 27th)
EW DATE: FRIDAY, OCTOBER 2, 2020 N 5:30 P.M. TO 8:00 P.M. W HERE: Shields Date Garden, Indio
(Originally Scheduled on June 26th)
CAI-CV’s Spooktoberfest (for all members) FRIDAY, October 30th, 2020, 5:30 P.M. W HERE: Sunshine Landscape, Thousand Palms
DECEMBER CAI-CV’s Annual Spring HOLIDAY Golf Tournament (for all members) (Moved from April 26th)
EW DATE: FRIDAY, DECEMBER 4, 2020 N W HERE: Desert Princess Country Club, Cathedral City
Due to the COVID-19 crisis, dates, times and venues may change. Please watch for email updates or visit CAI-CV.ORG. You may also call the CAI-CV office at 760-341-0559 for calendar updates.
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