Job Description and Person Specification For the role of
Team Leader – Care and Support
St Albans Community. 76 Sandridge Road, St Albans. AL1 4AR.
1 March 2022
Job title:
Team Leader – Care and Support
Location:
76 Sandridge Road, St Albans. AL1 4AR GOOGLE MAPS
Purpose:
Organise and deliver support and care to tenants (and other people using our services) to support tenants to fulfil their potential for independence, choice, inclusion and control.
Salary:
£26,364 per year. (NB: This is on a four-week payment cycle meaning you get paid 13 times per year at £13.52 per hour)
Hours:
37.5 hours Monday to Sunday, some shift rotation
Are you a great Team Leader or ready to step up to your next role? Can you inspire and lead Support Workers? Do you want to be able to make a difference to the lives of people we support? If so, we’d love to hear from you. We’re looking for Team Leaders to join our ever expanding community, to manage a team of Support Workers ensuring we continue to provide the highest level of care to the people we support. You’ll be instrumental in ensuring everyone is able to fulfil their potential for independent living and able to make their own life choices
Who are we looking for? •
You’ll probably already be a Team Leader or feel that you’re ready to progress and are looking for the opportunity to manage a team of Support Workers.
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You’ll be ready to take responsibility for a team of Support Workers, providing guidance, direction and support in their role
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You’ll be responsible for ensuring that care and support is of a high standard, focused on person centered outcomes and delivered within budget
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You’ll be able to use a variety of methods and styles when communicating with others in a clear and mutually positive manner
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Someone with a good sense of humour and the ability to adapt to differing circumstances
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Someone who is also keen to help arrange local and community based events with the people we support. You’ll have a creative spirit and be keen to get involved or help create events e.g. coffee mornings, film clubs …..
2 March 2022
What do we offer you? •
33 days annual leave (including bank holidays) rising to 35 days after two years service (pro rata)
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An opportunity to ‘cash in’ 1 week leave a year
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Employee assistance scheme that is also available to your immediate family
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Sick pay entitlement after one month service: four weeks increasing with service
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Pension Scheme: we contribute to a pension scheme along with your personal contributions
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Death in Service benefits: payments made to your beneficiaries should the unthinkable happen
How will we support you? •
You will have a manager on site to support you, provide a structured induction and ensure you have the tools and confidence to undertake the role
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A development programme to help you build your skills and experience in a managerial role
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A team of dedicated partners within our Finance Team and a Quality Practitioner
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You’re not alone but you do have a great deal of autonomy
About the charity: Camphill Village Trust is an award-winning national charity supporting people with learning and other disabilities. We provide housing, care, support and day opportunities to people with learning and other difficulties. We support people to be safe, healthy, happy and to be active citizens living a life of opportunity.
About St Albans community and the service: Situated only 20 miles from the centre of London, St Albans community is a rural location home to 50 adults with a range of disabilities. A fully comprehensive support package includes the choice of activities in our workshops where skills are developed and friendships forged. St Albans Community is made up of a mixture of house and flats, around the town. It offers support with accommodation to adults with learning disabilities, as well as offering day placements to local people. The accommodation ranges from independent flats to shared houses of between 3 and 10 people.
3 March 2022
Would you like to join us as a Team Leader? •
You’ll ideally have a few years of previous experience of working within a social care setting supporting adults with learning disabilities.
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Ideally, you’ll have at least one year at a supervisory level with experience of managing teams, but you may have been in an “acting-up” role or ready for the next step in to management.
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We hope you have experience of successful management of finances and budgets, but this can be taught.
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You’ll be familiar with using IT systems to enter and record data including experience in using Excel spreadsheets.
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You’ll have a good general education and be competent in numeracy and literacy.
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It would be ideal if you have a level 4 NVQ in care or an equivalent qualification or higher but please don’t be put off if you haven’t. We’ll support you in your personal development
Your skills and knowledge •
You’ll have social care sector (adult care services for people with learning disabilities and ideally supporting people) experience
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You’ll be a confident communicator with good verbal and written skills, who is able to manage and develop others, willing to challenge poor practice and promote development of best practice.
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We treat others with respect, dignity, honesty and equality and recognise that they may have different viewpoints, beliefs or values.
4 March 2022
What are the key responsibilities and duties for our Team Leaders? 1. Plan and organise the delivery of support and care by your team, ensuring that there are up-todate person centred needs assessments, support plans and risk assessments in place that are regularly reviewed; incidents, complaints, accidents and near-misses are appropriately recorded, and there are adequate records and rotas in place to evidence the provision of support and care in accordance with contractual and regulatory expectations. 2. Ensure tenants receive support and care in accordance with their person centred needs assessments, support plans and risk assessments to foster their wellbeing and development and fulfil their potential for independence, choice, inclusion and control by, for example, supporting tenants to: o
Encourage and support the tenants to maintain clean, tidy and welcoming living environment
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Support tenants to use appropriate laundry equipment enabling them to do their laundry and look after their clothing so they have suitable and clean clothing to wear
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Plan, shop and prepare healthy and wholesome meals alongside the tenants, taking into account their choices and wishes
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Support tenants to maintain health and well-being by assisting them to arrange and attend medical appointments
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Support and encourage tenants to maintain an active and supportive social life taking into account individual choices and wishes
3. Ensure tenants receive their housing related support by enabling tenants to look after their finances (developing appropriate budgeting and financial training including support to access benefits and maintain them and assist them to understand and maintain their tenancy) and assisting tenants to access services from the landlord including to access maintenance services and reporting non-functioning safety and security measures. 4. Assist with (where the appropriate registration is in place) or arrange for tenants’ personal care where required (eg. bathing, hair washing etc). 5. Liaise professionally with tenants’ parents, social workers and others to make sure that the network of support around each tenant is functioning effectively. 6. Support, supervise and direct Support Workers to provide a high quality of support and care, making sure they complete their induction and this is recorded, have individual learning plans that are regularly reviewed and updated, are supervised regularly and supervision records kept, and conduct and record their annual review.
5 March 2022
7. Work within the organisations’ policies and procedures and actively promote the equality, diversity and the rights of tenants. 8. Undertake such other tasks as required by the Care & Support Manager Leader to help develop and maintain the high quality of service required. 9. Undertake training and continuous professional development. 10. Undertake personal and professional development to develop an understanding of our philosophy and values and how these inform and guide practice in the key responsibilities of the role. 11. Supervise the activity of any staff or contractors working in or around the properties (eg. cleaners, maintenance men, gardeners, cooks etc). 12. Supervise any Guest or Local Volunteers ensuring they are able to make a meaningful contribution appropriate for their level of understanding and qualifications
6 March 2022