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Bibliography

Additional Resources

Programmes we recommend:

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MURAL - https://www.mural.co MIRO - https://miro.com SPRINTBASE - https://sprintbase.io SHAPE BY IDEO - https://www.innovationtraining.org/what-is-shape-ideos-latest-innovationtool/ SMAPPLY - https://apply.surveymonkey.com/ MARVELAPP - https://marvelapp.com

This Is Service Design Doing https://www.thisisservicedesigndoing.com

Bibliography

Kumar V. (2012). 101 DESIGN METHODS: A STRUCTURED APPROACH FOR DRIVING INNOVATION IN YOUR ORGANIZATION

Martin L.R. (2009). The Design of Business: Why Design Thinking is the Next Competitive Advantage Knapp J., Kowitz B., Zeratsky J. (2016). How to Solve Big Problems and Test New Ideas in Just Five Days

Lewrick M. , Patrick Link, et al.(2020). The Design Thinking Toolbox: A Guide to Mastering the Most Popular and Valuable Innovation Methods

Stickdorn M., Lawrence A., Schneider J., Hormess M. (2018). This Is Service Design Doing: Applying Service Design Thinking in the Real World

Verganti, R., & Norman, D. (2014). Incremental Change and Radical Innovation: Design research versus technology and meaning change

Brown, T. (2009). Change by design. New York: Harper Collins

Kelley D., Kelley T. (2013) Creative Confidence: Unleashing the Creative Potential Within Us All The Art of Innovation: Lessons in Creativity from IDEO, America's Leading Design Firm by Tom Kelley

Roger M.L.(2009). The Design of Business: Why Design Thinking is the Next Competitive

Norman D. (2013). The Design of Everyday Things

Cross N. (2011). Design Thinking: Understanding How Designers Think and Work

Johnson S. (2010). Where Good Ideas Come From – The Natural Story of Innovation

Ries E. (2011). The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses

Liedtka J., Ogilvie T., Brozenske R. (2013) The Designing for Growth Field Book Dragt E. (2017) How to research trends: Move beyond Trend watching to kickstart Innovation

Mason H., Mattin D., Luthy M. Dumitrescu D. (2015). Trend Driven Innovation

Bennett K.B., Liedtka J., King A., (2013). Solving Problems with Design Thinking: Ten Stories of What Works

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