update
Q2 2017 RRP $7.95 inc GST Complimentary for members
Canterbury’s business magazine, from The Chamber
The future is now. Ready?
Featured articles
Peter Townsend Chief Executive
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Feature: The future of work
How technology, innovation and automation will affect the future – and how businesses can plan for it.
Next Gen: Canterbury’s emerging leaders
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Behind the brand: Shop Kaikoura
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Member Profile: Online Lawyers, Christchurch Boys’ High School and the Health Precinct
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Technology: Adapting how we work
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Marketing: The year is 2025
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Employment: Managing flexible workers
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International Trade: Globalisation
Last November I was privileged to attend the Singularity University NZ Summit held in Christchurch. The summit saw over 1600 people from 14 countries gather to learn about exponential technology and how it will change the world. Not can, but will. It certainly kickstarted a conversation in our region and for this, we extend a big thank you to the team (organisers and sponsors) who brought the summit here. There is absolutely no doubt that with technology advancing so rapidly and becoming so cheap and accessible, we truly have our own destiny in our hands. I’ve always said the key to our region’s success will be the clever use of technology with our natural resources. There’s no doubt that we have some issues that we need to address in the short term – water being one of these – but we are in a good place and we should be excited about the future of our region. Technology is not a threat but a powerful tool. It is not something to be scared of – but rather to learn about and embrace. The tagline for the summit was ‘learn, adapt and thrive’ – and I cannot think of a better way to describe what we must do as a business community. The Chamber is doing a lot of work to assist businesses with thinking about and preparing for the future. Already this year we’ve held several ‘future focused’ events, including the first event in our Digital Series. In May we celebrate NZ Tech Week for the first time ever in Canterbury. The Chamber will be playing an active role, hosting a number of events. We encourage you to attend these events and to take the learnings back to your business. One thing is inevitable: technology is the key to our future. It’s time for all businesses to ‘learn, adapt and thrive’. Enjoy the read.
The Chamber Update Q2 2017
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Technology transforming New Zealand’s opportunities The rapid pace of our changing world can cause a lot of discomfort, especially if you are trying to predict how it will affect the future of your business. But Canterbury businesses have proven time-and-again over the last six years that they are nothing if not resilient and adaptive. While many of the biggest changes we have seen in recent years have been marked by technological disruption, especially for traditional industries, regardless of the type of business you have, innovation is also bringing many opportunities. One of the greatest opportunities is in the massive increase in the range of data that will be available for businesses. From helping them understand and respond to customers’ demands, to analysing the most productive and efficient use of assets and even land, businesses that become more data driven will be best placed to identify the opportunities of the future. Businesses will also need to embrace the potential inherent in becoming more flexible. While changing work patterns will certainly have a number of downstream effects, the ability to implement flexible work patterns, locations and hours for example, will address a range of our current problems, from transport congestion to providing more equal employment opportunities. That flexibility – enabled by technology – may also be the key to overcoming New Zealand’s greatest issue: the tyranny of distance. In an increasingly connected world, location matters far less. And in a world where people are feeling less safe, where better to set up shop than in a country like New Zealand, that is physically far-removed but technologically engaged? The world is going to change, regardless of how we feel about it. But with great change also comes even greater opportunity. And if we are prepared to embrace it, who knows how far New Zealand businesses will be able to transform our place in the world. Rob Howie Regional Manager – South Island Commercial Corporate and Institutional Westpac
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What can we expect in 2017? It’s certainly going to be an interesting year for business, with our own elections and the international political landscape. That being said, there are many signs that Canterbury is in a great space. The Chamber’s recent member survey found that 59 per cent of businesses anticipate growth (slight or significant) this year, and over 99 per cent are positive or ambivalent about the business environment. There is still $100 million being spent on the rebuild every week and the region’s tourism opportunities continue to grow, in line with the rest of the country. Total guest nights in Christchurch are increasing and are back at pre-earthquake levels. There is no doubt we have some challenges with the North Canterbury earthquakes and Kaikoura’s isolation issues, however there are positive signs and a lot is being done to support the business communities within these regions. It is great to see Christchurch International Airport report that international passenger numbers rose by around eight per cent for the same period, with a number of new international services commencing in November and December. In March they announced a new seasonal service from Hong Kong starting in December 2017, directly linking the two cities by air for the first time. These, along with the service sector expanding and manufacturing sector remaining stable, are all strong signals for the region. It’s no secret there’s a lot of competition for work, with labour force participation high and unemployment sitting at three per cent, even lower than the national average of five per cent. Technology is continuing to play an increasing role in business. We are seeing rapid changes in this area, and there is no slowing down. If we can give any advice to businesses for the year, it would be to look at new ways to attract new talent and to learn and invest in technology. Kirk Hope Chief Executive BusinessNZ
The Chamber Update Q2 2017
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Feature
The future is now Are you prepared for the future? Is your business ready to hurtle into a world filled with new technologies, artificial intelligence (AI) and augmentation?
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Although these things may seem far off, in reality, the future is now. Everyone knows the world of work is changing. Technology continues to develop at an extraordinary pace and many of the jobs and roles that were once commonplace, no longer exist. However, this dramatic societal shift is making it easier than ever to start a business and connect with people all over the world. According to industry experts, we’re in an economic cycle where our jobs are more dynamic than ever and new opportunities for business and employment are arising constantly. Technologies that are currently highlyvalued by companies will continue to vary, and this will impact every business model. These changes will af fect strateg y, customer engagement, operations, people and compliance.
The Chamber Update Q2 2017
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Feature
What’s happening here in New Zealand? New Zealand’s Future of Work commission – which aims to help New Zealanders face the changing nature of the workforce with confidence – estimates that just over 880,000 jo b s a re at r i sk due to the i m pa c t of technology, with the majority in Auckland (276,774), Canterbury (128,451) and Wellington (95,493). Futurist Kaila Colbin – the New Zealand ambassador to Singularity University, an organisation based in Silicon Valley that addresses the impact of exponential technology on the world’s biggest challenges, says it’s clear that the accelerating pace of change will have a huge impact on the workforce. “It’s just exactly how things will change that’s yet to become apparent,” Ms Colbin says. “What we do know is the impact of this new kind of tech is like 3000 times the impact of the industrial revolution.
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“Research from Frey and Osborne states that anywhere between 47 and 81 per cent of jobs will be under threat. However, other studies sit that number a little lower and of course, there’s a number of jobs that will be created. “Historically, technology has always created more jobs than it eliminated. But we’ve never seen the impact of technology on the job market at this speed or scale, and there’s no certainty about how it’s going to play out. Add to that the fact that, while productivity (thanks to technolog y) has been rising steadily since the 1970s, real wages have remained stagnant – which means there’s no guarantee that future technology will have a positive impact on your pay check.”
What technologies are available now? AI
Algorithms capable of performing basic human tasks
Blockchain
A blockchain is a public ledger of all Bitcoin – a type of digital currency – transactions
Robots
Virtual agents that automate or assist primarily human activities
Drones
Unmanned aerial vehicles that fly without the need of an on-board pilot. They can either operate autonomously or be controlled remotely.
Internet of things
A network of objects and devices embedded with sensors, software and network connectivity capabilities that collect and exchange data over the internet.
Augmented Reality (AR) The addition of information or visual overlays that are used to improve human experience.
The Facts* 58% of CEOs intend to reduce headcount over the next five years as a result of robotics Drone-powered solutions could be worth $127.3 billion 38% of companies are using AR/VR in their product design and development 47% of jobs in the US could be potentially replaced by technology by 2034 67% of CEOs agree robotics will create new and exciting opportunities for their employees * As sourced from PWC Global CEO Agenda: Pulse on Robotics 2016
Virtual reality (VR)
Designed to recreate reality, within a confined space.
3D printing
A technique used to create three-dimensional objects based on digital models using plastic, metal, glass or wood.
The Chamber Update Q2 2017
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Feature
What about even closer to home – what’s happening here in Christchurch? Christchurch is beginning to see the signs of this revolution in technology and work, and signs of the changes are appearing across the city. Take for example the rise of the driverless vehicle – once purely the preserve of science fiction; now the key ambition of the auto-industry. Christchurch is now home to the country’s first autonomous shuttle, housed at Christchurch International Airport. Christchurch Airport general manager of corp orate af fa i rs, M i cha el Singleton, says the electric vehicle, which operates on a pre-determined path but also utilises on-board GPS and multiple sensors, has been fun to test. Heading into a two-year trial, Mr Singleton says early indications are that the vehicle appears to be incredibly safe. “It detects things that we can’t, and removes the humanerror factor. As well as that, it’s created a lot of conversation – which is fascinating.
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“Many people still think of it as s om ethi n g f rom t h e Jet so n s, they’re convinced that autonomous vehicles won’t operate in their lifetime – but they’re here now.” As for how the wider travel sector may be affected by this fastapproaching industrial revolution, Mr Singleton says a lot of the technology is already here. “Planes are becoming increasingly autonomous now – in that they run off extremely complex computer systems. Freight and passenger movements will also be able to be overhauled and airports themselves will undergo more rapid change than seen previously. Australia’s announced changes to its passenger arrival process which will see a heightened use of technology and over time I think you’ll see an increase in biometrics,” he says. “In an age of accelerating technology the days of completing physical arrivals cards must be limited and to me, it often seems curious we still carry an actual passport.”
“If you hear about an innovation in your industry that sounds like science fiction, it’s probably worth having a second look at. At a minimum, you’ll want to understand what aspects of your business can be automated – and what your staff become freed up to do as a result. “Driving, book keeping, manual labour – it’s all going to be automated. Take China for example. Apple supplier Foxconn fired 60,000 people and replaced them with robots, and now it has a three-step plan to automate all of their factories.
“However, art – for example – is less likely to be automated because creativity and original thought is still valuable.” Of course, an increase in automation will almost definitely result in the loss of jobs, but the coming and going of workforces has been happening since the dawn of time. “Two hundred years ago the American agricultural workforce employed around 70 to 80 per cent of the population, but now that figure is more like one per cent, However, that displaced 69 per cent did not become unemployed,” Mr Singleton says.
Should local businesses be worried about the future? “Yes, you should be worried, but also – and more importantly – you should embrace it,” Ms Colbin says. “No-one can hide from this, even if you don’t agree with this revolution you need to educate yourself in order to make conscious decisions.”
Will things change as quickly as everyone predicts? “There might be that thought that New Zealand will lag behind when it comes to this technological revolution, but that’s not how technology works. Take the Cloud for example, if something happens there, it happens everywhere,” Ms Colbin says. “While we may not be as prepared – no one is really prepared – we’re not that far behind. We’re already ahead of the game in lots of ways, from education to banking. It’s likely that countries that may appear to be behind the times, will in fact, skip right ahead.
“The single best thing to do is focus on your own adaptability – what are you going to do if your job no longer exists? In reality, there’s no such thing as job security but that’s not necessarily a bad thing.
“Take Africa – there are no landlines there – but mobiles are widely used. There are limited high quality roads – but they use drones. They’re leading the way in digital currency, with Tunisia being the first African nation to implement Blockchain.
“It’s really important for everyone to be a futurist. Even the next two to five years will hold dramatic change.”
“Really, the future is already here, it’s just not evenly distributed.”
Businesses need to start planning for the long term, but also think about what they can do right now.
As for employers, the smart thing to do is to be taking these disruptive technologies seriously.
The Chamber Update Q2 2017
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Next Gen
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Canterbury’s NextGen mean business
The Chamber Update Q2 2017
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Next Gen
On a warm Christchurch evening in mid-December, in a modern office space adorned with bright colours, the city’s best and brightest are chatting. Suddenly called to order, the room falls quiet.
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Tonight, six entrepreneurs are presenting at The Chamber’s “NextGen: Out of the Woodwork” event, held within Christchurch’s BizDojo – a think-space-comeoffice situated in the heart of the city. Those presenting will showcase their businesses and link-up with like-minded individuals.
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Next Gen
These are the organisations the event showcased:
Banquer
Anteater
An interactive tool designed to bring financial literacy into the classroom, Banquer is the brain child of co-founder and CEO Kendall Flutey.
Tackling the world’s sustainable food crisis head-on is Anteater, New Zealand’s supplier of fresh, high-quality edible insects.
“It really started back in 2014, from an innocent conversation that I had with my then 11-year-old brother,” she says.
It all began when Bex met Peter at Start-Up Weekend in May 2016. Since then, the duo has been working tirelessly to bring delicious insects to restaurant menus all over the country.
Kendall Flutey
“He started off by telling me that business was going really well for him and he was looking at taking someone else on. It turned out that his teacher was running a financial education scheme in his classroom so, to cut a long story short, I met up with his teacher and talked about taking it online. “We launched three months later, in term one of 2015 and we’ve never looked back.” The start-up creates a virtual classroom currency and is now in more than 700 classrooms nationwide, helping to educate over 20,000 kids. This year Banquer will expand into the Australian market. “ I ’m s t ill lea r ni ng ever y day a nd everything is new and scary, but it’s really about having a great team.”
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Bex De Prospo & Peter Randrup
“Not only are ants good for our health, they’re also far more sustainable than any other sort of farmed protein,” Bex says. “We want to create a viable meat substitute, so we offer things such as flash-fried locusts and white chocolate citrus popcorn, with a garnishing of lemongrass ants.” Together Bex and Peter intend to make insects one of the most widely-utilised proteins in the world and for now are spending their time catering events such as the Great Kiwi Beer Fest, New Zealand All Black Sevens and the Nostalgia Festival. This year will also see them explore exporting opportunities.
Tribal
Tim Marshall & Hamish Simpson Winners of the Lion Foundation’s New Zealand Young Enterprise Scheme, Tim and Hamish were at high school when they first decided they wanted to help teach children to read. The pair, along with their classmates at St Thomas of Canterbury College, wrote stories using language-based software, that had the ability to not only translate English stories into Samoan but change specific names and places. “We then went to San Francisco, where the vice president of Facebook said our software had huge potential, but we needed to push it further.” With a simple user interface, the software produces English and Samoan e-books with personalised digital stories targeted to predominantly bilingual primary students. While their current focus is on development, the pair have a long term goal to push Tribal into Japan.
Nature Matters
GeoZone
Fill Their Lunchbox
On any given farm in Canterbury there’s likely to be an average of 700 cows. But with only a much smaller herd – 55 cows to be exact – Glen manages to produce sustainable, environmentally friendly milk.
Tiki-touring New Zealand but unsure where the nearest campsite is? Fear not, Adam’s got the app for you.
Feeling peckish but didn’t have time to pack a lunch? Can’t be bothered actually leaving the office to get something to eat?
Glen Herud
Situated in Rangiora, Glen utilises a purpose-built mobile cowshed, complete with processing room to produce real milk. Pasteurised, bottled and delivered, the procedure is simple. Glen says this is the way dairy production needs to go, and with a huge demand for sustainable whole milk – the time is now. “There’s a negligible environmental footprint and a there’s definitely a need. All people need to do is get on board.” Supplying to coffee shops such as Supreme, C1 and the Lyttelton Coffee Co-op, Glen hopes others will also pick up on his sustainable practices.
Adam Hutchinson
Mooted in 2006 and finally launched in 2013, GeoZone is a network of free, GPS enabled travel apps. The winner of the Innovative Mobile Technology Award at the 2015 High Tec Awards, GeoZone is used by thousands of tourists every day. The app – which has a variety of different facades that work on the same database – not only aids tourists but local businesses too. Holiday parks, hostels and local attractions can be discovered by either advertising or offering location-based deals for visitors. This GPS data also allows him to map tourist patterns, see, in real time, how many tourists are in any given place and also distribute emergency alerts. This technology helped the government understand travel patterns after the November earthquakes. Now also operating in Australia, Adam and the team plan to continue growing and helping tourists and operators all over Australasia connect via technology.
Ben Atkinson
Fill Their Lunchbox is not just a food delivery service, it’s one that benefits underprivileged kids. As a chef at Joe’s Garage in Sumner, Ben was doing his part to help children who were going without lunch. He began making lunches for three schools one day a week but became so busy, he decided to make a go of it and turn the service into a full time business. The concept is simple; buy a delicious lunch for yourself and a child at a local school gets a nutritious lunch as well. Operating commercially as of June 2016, Fill Their Lunchbox has delivered more than 20,000 lunches to nine schools. “There’s a massive need,” Ben says. This year the team at Fill Their Lunchbox aim to deliver 50,000 lunches and become leaders of the social rebuild of Christchurch.
The Chamber’s NextGen programme aims to assist and support the new wave of professionals and entrepreneurs making our region a new and exciting place to do business. It’s more of a mindset than an age – NextGeners are keen to give things a go, think differently, collaborate and have an openness to learn and be inspired by others. NextGen events are held throughout the year - if you’d like to learn more about NextGen visit www.cecc.org.nz/nextgen
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Behind the Brand
Behind the brand: Shop Kaikoura @CECC96
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Update speaks to Ina Kinski, founder of Shop Kaikoura, the online personal shopping service set up immediately after the Kaikoura earthquakes.
Tell me about Shop Kaikoura? How did it all begin? Shop Kaikoura was created to help Kaikoura’s retail sector immediately after the quakes, enabling stores to trade with people outside the region via an online personal-shopping type service. People outside the region can book “personal shoppers” who then go shopping on behalf of their client, supporting Kaikoura retailers. The idea originally came from wanting to help myself, and others. My partner and I were in Kaikoura assessing the damage to our house when I had the idea to do my Christmas shopping there. I told a friend my plan, and she asked me to shop on her behalf too. It was then I realised this could be a great way to help retailers through the challenging times ahead. From there, I rallied together a few people I knew from the tech industry and they helped me pull it all together. I worked really closely with the Kaikoura retail recovery group who have played a really active role in the business recovery.
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Behind the Brand
How has it been received by local Kaikoura businesses and the public? It was really well received by both. It gave the general public outside of Kaikoura the chance to support the town. Kaikoura retailers were also very supportive. We worked really closely with the Business Recovery Retail Group and I’ll never forget pitching them the idea – I presented on the Friday morning with the idea to go live on the Monday. The community is amazing.
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How has it impacted Kaikoura’s retail sector? As well as providing a bit of a positive news story for the region, it helped with cashflow, which was a key issue for retailers post quake. We surveyed clients who said the average spend was $250, but some people were spending thousands. In total, we estimate Shop Kaikoura generated between $15k to $25k for businesses in the lead up to Christmas.
How has the business changed since its inception? We’ve become more adaptable. For example, we were going to have our personal shoppers use technology to interact with customers but we realised not all of our customers were technologically savvy – so we found innovative ways to help them use our service. It’s about being flexible and customer focused.
What is your vision for the future of Shop Kaikoura? We would love to see Shop Kaikoura continue to play a part in the Kaikoura business recovery. Kaikoura has some fantastic retailers; we like to think of ourselves as the place to go when you don’t know what to get someone. However, I’m a volunteer and we rely heavily on the generosity of local companies so it would be great to get some assistance from other organisations to help us continue to grow.
Marketing Communications Graphic design Website design
341 5841 theagencynz.co.nz
If you’d like to assist Shop Kaikoura you can reach Ina Kinski at shopkaikoura@gmail.com or Shop Kaikoura’s website (www.shopkaikoura.co.nz).
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Meet the Team Name? Rob Lawrence, R&D Specialist.
What do you do at The Chamber? I am the Callaghan Innovation Regional Business Partner for Technology for Canterbury. Based at The Chamber, I assist businesses with advice in regards to technology and innovation, product development across ICT, manufacturing, and food. I assist businesses with securing Callaghan Innovation R&D funding and other support programmes. I like to say that my role is to turn “nos into knows”!
Favourite thing about your role or working for The Chamber? I love the ever-changing nature of business, and meeting inventive and creative people. Some days it’s chocolate, other days it’s electric aeroplanes and everything in-between!
Interests? Photography – particularly birds and wildlife. I also have an interest in what motivates people to innovate and enjoy encouraging young people about the opportunities this city, and this point in time, provide.
What do you think are the key future challenges for business? We need to compete with the rest of the world, not with ourselves – we need to encourage collaboration. We need to embrace failure as an important part of achieving success and not be fearful of it.
What makes Canterbury a great place to live? There are amazing opportunities and support agencies in the innovative space. This includes ourselves at The Chamber, EPIC, BizDojo and other co-working spaces, IZone, UC and the other tertiary institutions, Greenhouse, MEM, TedX, Ministry of Awesome, SIFT, NextGen, and the Regional Business Partners network to name a few. It’s just awesome to have so many resources, people and opportunities! e. robl@cecc.org.nz
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Member Profile: Onlinelawyers
“I spend time hot desking and working from home as well as from various offices. Video conferencing is also a key feature of online lawyering.”
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Online not just a way of delivering
For Mr Shingleton, online is more than just a way of delivering. Not only has he done away with a permanent, bricks and mortar office, he is also creating a more flexible work environment.
Having set up two other firms, Mr Shingleton says this was by far the easiest. “It’s been seamless, a fraction of the price and really good fun. It’s just doing what I love – differently.” It’s also garnered a lot of interest from tech savvy businesses. “This model isn’t for everybody and I know I’m challenging traditional lawyers in a few different ways, especially when it comes to billing,” he says. “In saying that, I’ve had no negative comments whatsoever; feedback has all been very positive.”
With 18 years’ experience, John Shingleton was the managing partner of a traditional Christchurch law firm when he decided to make the jump online and into his own practice. In June 2016, Mr Shingleton launched Onlinelawyers and became the first South Island law firm to operate solely online. “Essentially the whole idea was to deliver the law to the market, in a more streamlined and transparent way.” The first thing Mr Shingleton decided to do, was do away with the traditional six-minute billing system – used by most law firms all over the world – instead offering an upfront fixed fee. “Other firms that had moved online and had no offices, ditched billable hours. It’s seen as new law versus old law, and billable hours are an old fashioned way of doing things.”
Initially offering commercial and employment law services, Onlinelawyers is also foraying into conveyancing. “I’ve just hired my first staff member, who will look after the conveyancing n e e d s o f C h r i s tc h u rc h c l i e n t s . Eventually I intend to roll this model out throughout New Zealand and become the leading – and most affordable – firm in the country. “I love being an entrepreneur and trying to do things differently and people seem to really enjoy this new, relaxed approach.”
www.onlinelawyers.nz
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Member Profile: Christchurch Boys’ High School
A paradigm change
With 1400 students and over 100 staff, moving towards a more technologically-advanced future was always going to be a challenge, but Christchurch Boys’ High School Headmaster Nic Hill is pleased with how things are transitioning. From the devices the students use, to the way the progress of students is measured, the education sector – and the way it prepares students for the future – is being completely transformed. “Currently, in terms of technology, we utilise the Bring Your Own Device (BYOD) format which, in itself, is probably the biggest change that teachers have had to face in their careers so far, not only in terms of the tools they use changing but also their methodology. There’s been a paradigm change, in terms of mindset and technique,” Mr Hill says. Another important element of the transition is the ability to track student progress in real time. “This is vital for students; we did some research that revealed boys who tracked their results throughout the year did better than those who didn’t. In fact, no one that monitored their progress failed.” As the world moves towards a more automated, technological society, Mr Hill envisages things will change rapidly in terms of education. “There will be much more of a focus on student-decision making and flexibility. If students can learn whatever they desire from the internet, then they’ll be coming to school for that human element. “While it sounds contradictory, in a technological world, a school needs to become more human.” The curriculum too, will change.
“Nearly everyone went through an education system where you were judged on your ability to rote-learn – our current assessments still evaluate exactly that – but it’s a skill that’s no longer required in the workplace. Schools need to be brave enough to say there’s more important things than learning a maths equation off by heart, and that’s a challenge.”
With an increased online presence, also comes a renewed focus on cyber safety. “It’s all about being responsible and understanding. For kids particularly, cyber space has become ‘the real world’. We’ve come to find that one of the dangers of the online world is people act impulsively, so we’ve brought attention to neuroscience and understanding the difference between your thinking brain and your mammal, responsive brain. “We need to prepare our kids for the future, we can’t sacrifice them for just for good league table results.”
www.cbhs.school.nz
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Member Profile: Health Precinct
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A ground-breaking project An anchor project in the Christchurch Central Recovery Plan, the Health Precinct – Te Papa Hauora – is set to play a leading role in health education and research. Led by the Health Precinct Advisory Council – a partnership between Canterbury District Health Board (CDHB), Ara Institute of Canterbury, the University of Otago, Christchurch, and the University of Canterbury, together with Matapopore (Ngāi Tūāhuriri’s earthquake recovery steering group) and the Crown – the Council’s vision is to act as a creative hub, says advisory council executive officer Sue Rogers. “We aim to become a creative and inspiring network that brings together world-class health care, research, innovation and industry,” Ms Rogers says. “Ultimately, we want to benefit everyone within our community in a myriad of ways that contribute towards the economic growth, health and social well-being of greater Christchurch and Canterbury.”
The MARS (Medipix All Resolution System) Scanner is the brainchild of Professor Philip Butler and his son Professor Anthony Butler. Together they developed the world’s first commercial colour CT scanner. The pair are now working with local industry and international partners to prototype the world’s first human MARS scanner. “We’re also taking a close look at what our partner institutions and key stakeholders have in common, and thinking about what the requirements and expectations of our future health professionals might be so we can work together to create a sustainable health workforce,” Ms Rogers says. Additionally, the partners are working towards another ground-breaking venture – the Health Research Education Facility (HREF).
The precinct is bringing researchers, health professionals and industry together to share ideas, collaborate and work together – aiming over time to lessen the gap between discovery and improved clinical care.
“Construction began last October, it will be a six-storey building purpose-designed and built to educate health professionals and support research outcomes,” Ms Rogers says.
Already, world-class researchers and businesses are working as one.
“Ara, and the CDHB will lease the building long term, and will work with the University of Canterbury in ways we’ve never seen before. Ara will relocate all its teaching classes for nursing and radiography to the HREF, creating various opportunities for students and clinical practice. It will be a truly collaborative space with a strong focus on inter-professional learning and education.” www.healthprecinct.org.nz
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Meet the Team Name and role? Linda Calkin, Membership Advisor.
What do you do at The Chamber? I look after the members; helping them to think about our services, taking them through joining and generally keeping in touch to make sure they’re achieving their business goals.
Favourite thing about your role or working for The Chamber? I love meeting people – talking to members about their businesses, their goals and dreams, and working out how we can help.
Interests? I play a fair round of golf and ride a rather placid mountain bike; I jog rather than run and love entertaining friends and family.
What do you think are the key future challenges for business? I’d encourage owners to have a look-back session, imaging what their business will be in 30 years and work back from there to create purposeful strategy.
What makes Canterbury a great place to live? I love the dry climate, and the flat terrain after living in Wellington. I’m also looking forward to participating in the vibrant new city as it emerges. e. lindac@cecc.org.nz
p. 027 548 3551
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Adapting how we work @CECC96
employers-chamber-of-commerce
Technology
By 2040 society will have experienced a major shift in the way it works. The business environment will transform, with fundamentally different transactions between individuals and entities being increasingly digitised, automated, and analysed. The biggest impact, however, will be on what we currently call “the workplace”. Looking ahead a few decades, people will increasingly reside in “suburban villages”, where they will live, work and play all within a stone’s throw of their home. Rather than travelling across the city to a central office, people will operate from home and massive shared work spaces, packed full of technology – utilised by employees from different companies. These shared work spaces will house all the smarts and equipment necessary to make interconnected employment possible. Open-plan work spaces will sit adjacent to breakout rooms filled with wall-sized screens while virtual reality and holographic projectors will superimpose colleagues from across the globe in digitally constructed shared spaces. Banks of 3D printers will hum in the background continually churning out prototypes, products and parts. As for personal technology – forget wearables, think embeddables. Humans and technology will increasingly merge, which will open up new ways of controlling and understanding the world around us. Launching a new business and hiring 500 people can be done in minutes, with the ability to remotely manage many projects concurrently – although the commercial drivers of competition and evolution will continue to shape the way your business operates. Compared to today, the businesses of tomorrow will be a whole lot more efficient. That’s because most businesses still lack the data and depth of information to best manage their operations. Becoming data-driven is key. The first step you can take on this wonderful technology journey is to get out of the paper world. Computers operate on digital data so you need to digitise your business. You should start to transition to the cloud where the latest accounting, point-of-sale, payroll and business management tools will save you money and time and let you take advantage of what automation and insight can offer. Everything you do on paper today is taking your further from this future.
The future can be daunting, but it is also exciting. Looking ahead lets us understand the changes we can make today to prepare for tomorrow. Simon Raik-Allen is MYOB’s Chief Technical Advisor, his role involves looking at the current and future tech trends and discovering how they can be developed to benefit New Zealand SMEs. Simon will be speaking at The Chamber as part of NZ Tech Week on Monday 8 May. To book or find out more, visit www.cecc.org.nz.
The Chamber Update Q2 2017
31
Marketing
Fast forward The year is 2025.
Flying cars aren’t yet the norm but advancements in technology have shifted the way we communicate and go about our day-to-day lives.
Consumers have personal assistants (think of it like Siri on steroids) that help them organise their schedules, respond to emails and screen the clutter. New technologies and platforms have changed the name of the game for the marketing industry, but what exactly can you do in order to be prepared for what’s coming? Here’s a look at four ways to remain competitive and relevant in a world where automation and outsourcing are claiming their stake. 1
Transparent marketing
One of the biggest challenges marketers continue to face, is tracking offline purchases when there are lots of different marketing channels and platforms at play at once. For instance, how can you know if a person that sees a tweet will later result in them purchasing your product? Without coupon codes or special tracking, keeping tabs on the efficiencies of your marketing efforts and optimising accordingly can seem near impossible. But with Big Data, geo-locational tracking and pixels, marketers will soon be able to track a user through their entire journey in near real-time. In the US, technology is being rolled out which taps into mobile phone locational data to track a lead’s movement near or around you. Facebook is investing heavily here, as convincing marketers to shift dollars from TV towards its platform has always been difficult.
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International Trade
2 Back to the old Mad Men days Netflix was probably the first on the scene to forewarn the shift in consumer behaviour when it was founded in 1997, followed closely by Spotify and – more recently - YouTube Red. These subscription-based models see consumers pay to opt-out of marketing messages. Membership type services provide users with a clutter free experience in exchange for small monthly fees. This means a shift back to the Mad Men marketing tactics of product placement – weaving your offers into native content where your audience is engaged. 3 The rise of AI means you need to specialise Microsoft’s purchase of Maluuba, Google with its $500M acquisition of DeepMind and Intel’s recent buyout of Nervana for more than $350M is proof that robotic intelligence is a double-edged sword for marketers.
Globalisation Globalisation once made the world go round. Is it all going to come to a halt with President Trump and Brexit? What will be the effects on world trade in 2017? Globally, opinions are mixed regarding exactly what the outcomes might be but here are some predictions:
On one hand, data collection, analysis, budget spend optimisation and technical implementations will become systemised to a level unachievable by humans, resulting in overall improved return on investment.
• If Trump goes ahead with all his proposals, the world will plunge into a trade war.
On the flip side, could highly skilled, knowledgebased jobs become at risk?
•
Later this year, IBM’s Watson, a robot trained in law is set to pass the bar and a recent report estimates that over 46 per cent of jobs in New Zealand are set to be replaced by AI in the next 20 years.
Trump has said he will renegotiate the NAFTA free trade agreement between the US, Canada and Mexico and slap duties on imports from countries that don’t play by global trade rules.
•
Trump also floated the idea of a 35 per cent tariff on goods from Mexico, a 45 per cent tariff on goods from China and a border tax – which would impose a levy on imports but not exports
The only way to compete is to become highly specialised.
•
Look out if Marine Le Pen wins the French Presidency in May - she is also not keen on international trade and will threaten the unity of the European Union
•
Brexit is pushing the UK into all sorts of difficult areas however the UK stresses it is still keen trade with other countries.
4 Micro, personalised conversations Another massive shift in the marketing world is the fact computers can now process language, and actually converse with humans in ways they never could before. Combine this with the rise of messaging apps, where consumers are shifting conversations away from public social platforms into microenvironments – and you have the rise of chatbots. If trends happening in Asia are anything to go by, this will soon spell the end of websites and perhaps even apps. Instead, customers will engage a bot to provide them with information – be it for makeup lessons from Sephora through to ordering a pizza from Domino’s – when and where they need it. Cat Howell Marketing Association
The Chamber and NZ Marketing Association have teamed up to offer even more marketing training in Canterbury. Members of both organisations receive member rates on all joint training. Visit www.cecc.org.nz/marketing for more information
• China’s President, Xi Jinping, is making it clear that he was prepared to fill the vacuum if Trump goes ahead with the sort of protectionist policies he had proposed in his election campaign.
My take on it all? The political environment will continue to have an impact on international trade however, the media is a great one for scaring us. We must remember that trade is much bigger than politics. The changes in technology (past and future) mean more opportunities for businesses than ever before, with consumers having greater access to overseas suppliers and products. Ultimately, consumer demand will drive trade. We live in a changing world and always will. Trump’s policies will certainly have an impact on globalisation, and so will Brexit, but it will also create other trade opportunities and who knows what the benefits will be. As with everything, the key to survival is staying up to date and adapting your business to changes – political, technological and consumer/demographics. As a speaker at the recent SingularityU summit in Christchurch said: the focus these days shouldn’t be on IQ, but AQ (adaptability quotient). Adapt, adapt, adapt! Shirley van Waveren Business & International Trade Advisor
The Chamber Update Q2 2017
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Health & and Safety/Employment Safety
One year on April 4th 2017 heralded one year since the Health and Safety at Work Act was enacted. The last couple of years have been incredibly busy as businesses came up to speed with the legislation and grappled with new terminology, responsibilities, liabilities and the concept of risk management. The increase in penalties was a major focus and brought with it a fair amount of scaremongering. To date we have not seen a prosecution under the new regime, however this cannot be far away.
Employment agreements, wages, holidays:
Do you comply?
This is not the time to ease off with your commitment to ensure a safe work place. In fact, businesses should be concentrating efforts towards ensuring that your health and safety systems are functional and your workforce understands the importance of adherence to process and procedures. The most common questions we are asked is who is responsible and who is liable? The simple answer is everyone is responsible. We all have a role to play in ensuring the workplace identifies hazards and risk, reports injury and illness, trains and supervises all workers, plans for emergencies, manages contractors and provides worker engagement and participation. We firmly believe that the involvement of your entire workforce is a fundamental principle to a successful health and safety management system.
The Chamber helps workplaces understand and meet their health and safety obligations. We offer free advice and discounted consultancy to members, as well as a wide range of public courses and tailored, in-house training delivered at your workplace. There’s also free resources and templates on our website for members to download. Don’t let health and safety stress you out. Learn more about how The Chamber can help at www.cecc.org.nz or phone 0800 50 50 96 to discuss your needs with our Health and Safety Advisers: Helen Mason, Steve Cooper and Alan Boswell.
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Last year, the Ministry of Business, Innovation and Employment’s (MBIE) Labour Inspectorate actively audited compliance amongst employers, particularly in regards to holidays, minimum wage and wage protection.
Unfortunately, many businesses were not up to scratch and a number of cases hit the news – exposing evidence of serious, and persistent, breaches by a few employers, and the significant fines imposed on them. Currently, MBIE estimates that there could be up to $2 billion owed to workers throughout the public and private sectors in relation to the Holidays Act alone. Does this mean that the legislation is too complex to interpret and apply, or are employers unaware of their obligations? Perhaps, it’s a case of both.
So, how do you make sure that you comply? The easiest thing to do is to instigate your own internal compliance audit. To get you started, The Chamber has compiled a list of questions you might like to include.
•
Are our employment agreements fully compliant? – Are our pre-employment processes robust and sound; are they able to ensure that the terms of the employment agreement can be enforced if necessary? – If we include a 90-day trial option, do we clearly understand what steps are required for it to be lawful?
•
Are we confident that our arrangements around the use of ‘casual’ employees are sound and would withstand judicial scrutiny?
•
Are our fixed term employment agreements being used in appropriate circumstances and do they comply with the law?
• Is the way in which we keep records of hours and days worked and holidays taken fully compliant? • Having regard for total hours worked, are we in fact fully meeting the requirements of the Minimum Wage Act? •
Are we calculating holiday pay correctly? – Are we ensuring that when annual holidays are taken our employees receive the greater of their ordinary weekly pay or average weekly earnings? – Are we calculating relevant daily pay correctly?
The Chamber helps businesses understand their employment obligations, HR issues and work through employment related challenges. Advice is free and consultancy is heavily discounted for members. In addition, we also offer an extensive list of resources, templates and quick guides on our website for members, as well as public and tailored, in-house training. Let us help you through your employment challenges or quick questions. Call 0800 50 50 96 to speak to speak to our HR Advisers: Melicia Clough or Keith Woodroof.
The Chamber Update Q2 2017
35
Human Resources
Let’s get flexible: managing flexible workers Long gone are the days where flexible working arrangements were reserved for parents and carers. Now, around half of all New Zealanders have some flexibility with their working hours and workplace flexibility is undoubtedly here to stay.
So, what is a flexible worker? Employees can request flexibility around the time and location of their work, or even share it. Informal arrangements can be made, which include working from home, flexibility around taking breaks or taking time off for special events. Formal work arrangements usually consist of employees working part-time or compressed hours. Flexi-hours mean employees can start and end their work day at various times and remote-workers can work either from home or from a collaborative working environment.
Julia Shallcrass, KiwiBoss, is an Employment Law and Human Resources presenter for The Chamber. When she’s not delivering training, you’ll find her working remotely from collaborative workspace, BizDojo.
What benefits do flexible working arrangements have? Not only can they lift staff morale, studies have also shown they can improve performance and productivity. Rather than inflating budgets, flexible arrangements can actually help to reduce an organisation’s overall costs.
But there must be some challenges associated? Well yes, despite the benefits, flexible working arrangements can present challenges for managers. It’s not uncommon for employers to question how they can monitor and manage their employees because you don’t want your flexible workers to be ‘Keeping up with the Kardashians’, instead of your deadlines. To help manage flexible workers we’ve outlined four key points. 1
Requesting flexibility
Under current legislation, all employees have the right to ask for flexible working arrangements and employers must respond to written requests. However, employers have a wide discretion to refuse a request for flexibility which includes the inability to reorganise work among other staff, or creating inconsistencies within a collective agreement. 2 Making it work If your employees want to introduce flexible working arrangements, you should consider varying their individual employment agreements. One-off flexible arrangements, such as time off to attend a sports day, don’t require this step. 3 Suitability It’s a good idea to allow an employee to work remotely for a short period, before deciding on their permanent suitability. That way, staff can demonstrate their time management and self-motivation skills. 4 Trust As in any employment relationship, clear and effective communication is vital. Frequent communication is particularly necessary with remote workers so it’s advisable to make regular contact (e.g. once a week). It’s also key to monitor their results, rather than hours worked.
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employers-chamber-of-commerce
International Trade
How to plan in a world of uncertainty If you’re a company that doesn’t have a board of directors and may not be so great at planning ahead, fear not – you may be doing things the right way after all. Research by Otago University professor Sylvie Chetty shows that traditional goal-based planning may not the best way and also suggests that boards can act as a handbrake to innovation, if you’re not careful. So, how can a business best prepare when the world is rife with uncertainty? Professor Chetty’s answer is simple – “your network is your net worth”. Networking is one of the key benefits offered by ExportNZ to its members, across a range of sectors with a large number of businesses. To help you plan ahead, here are a few other tips and tricks on dealing with uncertainty: • Assess your resources: who and what do you know? •
Be open and flexible, and don’t shy away from unexpected opportunities
• Improvise, because if you always follow the same recipe, you’re always going to get the same result • Manage risk as best you can and learn from failures •
Look elsewhere for new ideas, use the strength of “weak ties”, or people you don’t know so well who can help you tap into a new network, for example networks of immigrants and foreign students within New Zealand.
But what if you want to go global? Professor Chetty says you first need to: • Be open to chance encounters, don’t just dismiss them •
Make the efforts to meet new people – travel, go to functions, introduce yourself
We offer a complete range of information management solutions for transforming, managing or destroying your business information.
TRANSFORM
Embrace digital technologies to reinvent your business processes with our range of workflow applications and imaging solutions.
DESTROY
Secure destruction of data and documents at the end of the life cycle is a critical component to information management.
MANAGE
Our solutions will allow you to meet your information governance and compliance requirements.
• Start looking at challenges as opportunities in disguise.
Catherine Beard is Executive Director of ExportNZ. Members of The Chamber are automatically members of ExportNZ.
The Chamber Update Q2 2017
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Welcome to new members A key objective of The Chamber is to help members to do business with each other. Please act professionally and respect their right to decline your services when making contact. Agri Magic Ltd
BGB Consultancy LTD
Digital Journey
www.agrimagic.co.nz 707 McLaughlins Rd, RD1 Darfield 7571
7 Coachmans Road, Prebbleton, Christchurch 7604
www.digitaljourney.org 230C Clyde Road, Burnside, Christchurch 8053
The specialist team at Agri Magic offer farmers’ advice and planning for nutrient management, policy and planning, farm systems, business and strategy.
Bizdojo
Digital Journey is an organisation that helps businesses increase their use of digital technology. We provide impartial advice to help businesses decide on what technology to use, run training courses and offer assessments to check on digital use. We operate as a social enterprise.
Align Consulting www.alignconsulting.co.nz 3 Cirrus Lane, Redcliffs, Christchurch 8081 Align Consulting is a business strategy and IT consulting firm. Our partners possess rich experience in IT change management and leading geographically diverse software development teams. Align Consulting’s partners have led global FinTech firms in China and Southeast Asia.
www.bizdojo.com 4 Ash Street, CBD, Christchurch 8011 Bizdojo is New Zealand’s first and largest network of co-working spaces. The Christchurch Bizdojo is on two floors of the Kathmandu building in the new Innovation Precinct.
Blueprint Consulting Engineers www.bce.nz Studio 5, 185 Manchester Street, Christchurch 8011
Wholesale plant nursery.
Blueprint is a professional engineering design consultancy firm based in Christchurch, Auckland and Pukekohe. We’re specialist engineers that work with clients who understand the value we can contribute to their project- we are an investment, not a commodity.
Anchor Inn Motel Kaikoura
BNI New Zealand
Ambrosia Nurseries Ltd www.gardeningsolutionz.co.nz 75 Selwyn Road, RD6 Christchurch 7676
www.anchorinn.co.nz PO Box 8, Kaikoura 7300 Anchor Inn Kaikoura
AP Engineering Company Limited 3 Timothy Place, Wigram, Christchurch 8042 Specialising in the manufacture of food production equipment.
Apex Projects www.apexprojects.co.nz PO Box 16810, Hornby, Christchurch 8041 Canterbury owned and operated construction company specialising in light commercial, concrete solutions and new residential builds.
Arkay Benchtops www.arkaybenchtops.co.nz PO Box 16284, Christchurch 8441 Arkay Benchtops Ltd is a long-standing Christchurch company specialising in bathroom and kitchen bench top manufacture. Laminate fabricators who are not afraid to go the extra mile.
Audience Alive NZ Ltd www.audiencealive.co.nz 6 Fitzpatrick Road, Queenstown 3971 We are presentation designers with expertise in motion graphics, event apps, live voting systems and SEO services.
Avatar Limited www.avatar.co.nz PO Box 13300, Christchurch 8141 A Christchurch web design and SEO company that specialises in WordPress websites and achieving top Google rankings.
Beachcomber Motel www.beachcomber-motel.co.nz 169 Beach Road, Kaikoura 7300
Ecosmart Warehouse Ltd www.ecosmartwarehouse.com PO Box 182, Kaikoura 7340 Wholesaler and distributor of plastic products such as wheelie bins, anti-slip mats, cleaning and hygiene products.
Emporium Brewing www.emporiumbrewing.co.nz PO Box 91, Kaikoura 7340 Craft beer with mini golf and escape rooms. A place to enjoy an afternoon, or come grab some beer before heading to your bach.
www.bni.co.nz 145 Huntsbury Ave, Huntsbury, Christchurch 8022
Envirowaste Services Ltd
BNI New Zealand is the country’s largest structured business networking organisation for small to medium businesses. As a business community, BNI helps create business opportunities through a structured system of referrals and reciprocity, based on trust and giving.
Waste and recycling company.
Boost Marketing NZ www.boostmarketingnz.com 117 Gardiners Road, Harewood, Christchurch 8051 Boost your business with our expert SEO digital marketing and website design service. Contact Julieana today to discuss how we can get your business to the top of Google rankings.
Christchurch Boys’ High School
www.envirowaste.co.nz PO Box 16431, Hornby, Christchurch 8441
Evergreen Paint www.evergreenpaint.co.nz 66 Epsom Road, Sockburn, Christchurch 8042
Chateau on the Park Christchurch www.chateau-park.co.nz PO Box 8161, Riccarton, Christchurch 8024 The Chateau on the Park Christchurch, a DoubleTree by Hilton, is a 192 room property located just minutes from the city centre. Set on five acres of landscaped grounds it is the perfect escape.
Fiona’s Food
www.cbhs.school.nz PO Box 8157, Riccarton, Christchurch 8440
www.fionasfood.co.nz 53 Hamilton Avenue, Fendalton, Christchurch 8041
CREDELIER
Small, customised corporate catering. Well priced, ultra-fresh, home made, delicious food.
www.credelier.co.nz 20B Klondyke Drive, Hornby South, Christchurch 8042 A state-of-the-art, visionary and dynamic company with a mature philosophy of focusing on creativity, out-of-the-box thinking and meeting the clientele’s satisfaction. Ingenuity, creativity and talent that aims to set new benchmarks in the creative studios industry.
Delfi www.delfi.co.nz 71 Browns Road, St Albans, Christchurch 8014 Looking at the not-for-profit funding ecosystem – where money comes from, where it goes, and how it gets there.
Fire & Emergency Training Solutions www.firetraining.co.nz 16 Nicolaus Street, Trentham, Upper Hutt 5018 Entrust us with your emergency preparedness, emergency response, compliance and health and safety training and you can be assured of a quality course delivered by experts in their fields, who work in operational emergency environments. FETS goes beyond the minimum, training to your requirements.
FireForce Ltd www.fireforce.co.nz 25 SIska Place, Ilam, Christchurch 8041 Fire engineering consulting.
Convenient, quiet, comfortable, spacious studiounits – affordable and pet friendly.
Behind the Hedge Garden Company 108 Cold Stream Road, RD 3, Rangiora 7473 Asparagus farm.
The Chamber Update Q2 2017
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FNZC
Insight Consulting
McFab Homes
www.fnzc.co.nz PO Box 25258, Christchurch 8144
www.insightconsulting.co.nz 8A Harrowdale Drive, Avonhead, Christchurch 8042
www.homedaz.co.nz PO Box 9154, Tower Junction, Christchurch 8149
FNZC is a leading full service, wholly locally owned wealth management and investment banking firm. We have been active in New Zealand for more than 50 years and have a formal strategic alliance with Credit Suisse, a relationship that has existed for more than 20 years.
My Business Network (MBN) is for motivated business owners that want to make business connections, build genuine relationships, learn new things, build their business capability and grow their business.
Food Company Kaikoura
www.inspirehomes.co.nz 106 Nayland Street, Sumner, Christchurch 8081
Part of the Gourmet Hub. Home offers a casual environment with a changing menu of reasonably priced international dishes. Our fresh and flavoursome menu is available for dine in, take away and home delivery. We also cater for private and corporate functions, office morning teas and more.
138 Torquay Street, Kaikoura 7300 Upmarket cafe providing breakfast and lunch options for all. Menu or cabinet food available and specials board. Great coffee, atmosphere and children’s area.
Foundation Foods Ltd www.foundationfoods.co.nz PO Box 17699, Sumner, Christchurch 8840
Inspire Homes
Meco Group
Modular prefab housing that is affordable, stylish and smart.
3/19 William Lewis Drive, Christchurch 8042
JFT Accounting Services
Mediterranean Motel
PO Box 79115, Avonhead, Christchurch 8446
www.mediterraneanmotel.co.nz 239 Beach Road, Kaikoura 7300
Accounting and bookkeeping services
Jo Bailey Freelance Writer
Beef and lamb processing.
Premium accommodation in Kaikoura. Facing towards the magnificent Kaikoura Mountains our modern four-star complex is the ideal stopover for your Kaikoura experience.
Foundation Foods manufactures high quality fresh stocks and glazes for sale in New Zealand to both wholesale and retail customers.
www.jobailey.com 112 Tomes Road, St Albans, Christchurch 8052 Freelance writer, editor, marketer.
FX Flooring Ltd
Methodist Mission
Kaikoura Brewery
www.mmsi.org.nz PO Box 5416, Papanui, Christchurch 8140
PO Box 6570, Upper Riccarton, Christchurch 8442 Flooring contractor. Supplies and installs carpet and vinyl, servicing retailers and the private and commercial sectors.
Gecko Gearz 64 West End, Kaikoura 7340
www.kaikourabrewingcompany.co.nz 172B Mill Road, Kaikoura 7300
Kaikoura Cheese
Church-based social service agency, providing services to children and their families, older people and people who are socially or economically disadvantaged.
www.kaikouracheese.co.nz 45 West End, Kaikoura 7300
Morrison Car Company
Brewery: travel far, drink local.
Retail clothing store located in Kaikoura.
Artisan cheese producers with a strong influence on New Zealand made.
Generus Living Group Limited
Kaikoura Gateway Motor Lodge
www.generus.co.nz PO Box 3861, Christchurch 8140 Hotel Management, building and managing retirement villages. Generus Living Group is a New Zealand owned and operated company engaged in the development and management of premier retirement villages in sought after retirement locations.
18 Churchill Street, Kaikoura 7300 Twenty self contained units located just a few minutes walk from the charming seaside town of Kaikoura.
Kaikoura Helicopters www.worldofwhales.co.nz Whaleway Station Road, Kaikoura 7300
www.giltedge.co.nz PO Box 7515, Sydenham, Christchurch 8240
Put yourself in the ultimate vantage point and explore Kaikoura and its many natural wonders with Kaikoura Helicopters.
Flooring installation specialists.
Kaikoura Museum
Gilt Edge Industries
Global Culture Kaikoura
PO Box 74, Kaikoura 7340
10 Harakeke Way, Rangiora 7400
Kaikoura Pharmacy
Tourist clothing store.
37 West End, Kaikoura 7300
Harthews Electrical Ltd www.harthews.co.nz PO Box 202, Kaikoura 7340 Electrical installation and maintenance.
Kaikoura Pharmacy provides professional services and healthcare assistance to the wider Kaikoura region and to the visiting tourist population.
KaKatu Retreat.Com
HEB Construction Ltd
www.kakaturetreat.com PO Box 182, Kaikoura 7340
www.heb.co.nz PO Box 16940, Hornby, Christchurch 8441
B&B specialising in people with disability.
HEB offers a broader range of integrated construction services than almost anybody else in our sector. Our infrastructure projects include roads and bridges, road maintenance, port facilities, water and waste water reticulation, treatment plants and reservoirs.
HydroWorks www.hydroworks.co.nz PO Box 1952, Christchurch 8011 Design, manufacture and installation of hydro-power generation equipment.
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Mike Pentecost Landscape Architecture www.landscapearchitecture.net.nz 4 Lantern Lane, Halswell, Christchurch 8025
www.morrisoncars.co.nz PO Box 1383, Christchurch 8140 Morrison cars believes in selling affordable cars with great service.
Mt Somers Station Farming www.mtsomersstation.co.nz 281 Peaches Road, RD1, Ashburton 7771 Mt Somers Station is a progressive mixed livestock and dairy farming operation in the base of the Mid Canterbury foothills. Running sheep, deer, cattle as well as a fledgling Manuka honey operation.
NAWOC www.build7.co.nz 233 Edgeware Road, Edgeware, Christchurch 8013 New home building company, full design and build service. Build7 homes are homes inspired by you.
New Zealand Pork www.nzpork.co.nz PO Box 20-176 Bishopdale, Christchurch 8543 New Zealand Pork is a statutory producer board that works on behalf of New Zealand’s pig farmers and producers.
Niche Projects PO Box 96, Christchurch 8140 Project management.
Oceanbridge Shipping
Landscape architecture and garden Design.
www.oceanbridge.co.nz PO Box 39079, Burnside, Christchurch 8543
Lavin Industries
International logistics providers.
4 Glenview Terrace, St Martins, Christchurch 8022.
Maugers Property Division www.innovationparkchch.co.nz PO Box 18538, Christchurch 8641 Maugers has over 60 years’ experience in the property development industry and we’re best known for our extensive knowledge in developing both residential and commercial subdivisions. The company is now embarking on its latest project at Innovation Park in Templeton.
Phone Box Consulting 280 Postmans Road, RD1, Kaikoura 7371 Boutique consulting company speciailising in human resources, health and safety and economic recovery.
PIC Insurance Brokers Ltd www.pic.co.nz PO Box 58842, Auckland 2163 Largest New Zealand owned brokerage.
Platform1
SuperMilkBaba
Wacky Stays Limited
www.platform1.co.nz 433A Papanui Road, Christchurch 8052
Unit 1, 31 Tyne Street, Addington, Christchurch 8011
16 Kowhai Ford Road, Kaikoura 7371
Platform1 recruits specialist managers with equity for small and mid-sized private businesses that seek additional capability or succession options. Platform1’s unique and proven process delivers greater rewards than an eventual trade sale and affords the owner a fully flexible timetable.
SuperMilkBaba (NZ) Ltd is a Christchurch based export company operating mainly for china’s e-commerce market, the traditional wholesale market and KA chain supermarket retail market. SMB also works with the general trade and e-commerce to export NZ food and beverages to China and sales.
Pure Sports Nutrition www.drinkpure.co.nz PO Box 33168, Barrington, Christchurch 8244 The pure sports nutrition brand stands for high quality, premium products that work.
Real Communications www.realcommunications.co.nz 108 Skewbridge Road, RD1, Kaiapoi 7691 We are passionate about the power of positive story telling. Every organisation has great stories just waiting to be told. We create complete content packages (articles, videos and photos) and liaise with a wide range of media to ensure that your story reaches its target audience.
Recalibrate www.recalibrate.co.nz 10 Shona Lane, Preston Downs, West Melton 7618 Recalibrate is an IT Management Consultancy firm that specialises in helping organisations to make better technology decisions, and understand the complex organisational issues created by technology change.
Screensign Arts www.screensignarts.co.nz PO Box 10162, Phillipstown, Christchurch 8145 Screensign Arts are specialists and innovators in print production and display lighting solutions.
Seaview Motel www.seaviewmotel.co.nz 164 Esplanade, Kaikoura 7300 Experience absolute beach front accommodation, comfortable, private and friendly.
Secure Strategy www.securestrategy.co.nz 776 Madisons Road, RD5, Christchurch 7675 At Secure Strategy we help you protect your business from cyber attacks by understanding the assets and processes that criminals will target, reviewing the current protection in place (policies, people, technology) and recommending practical steps you can take to reduce your risk.
SEW Eurodrive NZ www.sew-eurodrive.co.nz PO Box 58428, Botany, Auckland 2163 Industrial geared motor and variable speed drive assembly and supply.
Skews Architects www.skewsarchitects.co.nz PO Box 495, Christchurch 8140 Its all about people, not just buildings. Skews Architects Ltd provides architectural and interior design services for projects throughout the country and our unique design process ensures we deliver to our clients, places that they love to work and live in.
Unique range of unusual rental accommodation, just 4km from Kaikoura’s town centre. Choose from: colonial wagon, house truck (Gypsy caravan), farmers’ cottage, yurt, tipi.
Waikoura Springs www.waikourasprings.info 90 Mill Road, Kaikoura 7300
Swarm Intelligence
Farming fresh water crayfish.
www.swarmintelligence.co.nz 2B Mitchell Road, Wigram, Christchurch 8025
Waimea Weekly
Electrical Automation Engineers. Providing support for innovative engineering projects in New Zealand and internationally. Key strengths: problem solving in electrical engineering safety automation, robotics and control.
TBI Health Group www.tbihealth.co.nz Level 1, Specialists at Nine, 9 Caledonian Road, St Albans, Christchurch 8014 TBI Health is a nationwide rehabilitation provider specialising in spinal pain, persistent pain and general musculoskeletal injuries. TBI Health has a network of of specialist services to provide a comprehensive rehabilitation package.
www.nelsonlive.co.nz 6 Sailsbury Road, Richmond, Nelson 7020 Weekly community newspaper.
Walkthrough www.walkthrough.co.nz 26 Warren Crescent, Hillmorton, Christchurch 8023 Walkthrough film and photograph properties using new technologies such as drones and gyro stabilisation.
Warner Fencing and Gates www.warnerfences.co.nz PO Box 6593, Upper Riccarton, Christchurch 8442
Quality recruitment specialists - your success is our goal.
We are a manufacturer and importer of fencing and gates. We operate nationally and have a network of franchisees that sell and install. We work hard to be really efficient at the back end of the business and be highly motivated at the front end.
The Mortgage Girls
Chreos
Team Work Solutions www.twsgroup.co.nz PO Box 5055, Papanui, Christchurch 8542
www.themortgagegirls.co.nz 103 Strickland Street, Sydenham, Christchurch 8023 Mortgage and insurance advisors passionate about finding the best package for you.
The Property Boss Ltd www.thepropertyboss.co.nz PO Box 22 486, Christchurch 8140 Residential property management. We focus 100% on managing your rental property. We are independent and not affiliated to any real estate company.
www.chreos.com PO Box 33-216, Barrington, Christchurch 8244 We design, build, market, sell and support Chreos business software as both an ‘out of box’ and customised solution from Christchurch. From single shop to enterprise level multi-site businesses - retail, wholesale, importing, and manufacturing. Desk top, portable and web. Our users are in New Zealand and 14 other countries.
Yellow www.ypg.co.nz PO Box 7576, Sydenham, Christchurch 8240
The White Morph Heritage Collection
Telephone directory.
www.whitemorph.co.nz 92 Esplanade, Kaikoura 7300
YMCA
The White Morph Heritage Collection offers some of the best accommodation in Kaikoura. Our accommodation has a style to suit all needs, from the holidaying guest to the corporate guest.
Tindus www.tindus.co.nz PO Box 9419, Tower Junction, Addington 8149
www.ymcachch.org.nz PO Box 2004, Christchurch 8140 YMCA Christchurch operates in many sectors including recreation, education, social services, accommodation, and community events. We are a charitable trust which has been operating in Christchurch for 156 years. Zestpeople
Export MPI Listed Manufacturer of shelf stable marine products
www.zestpeople.co.nz
Structural engineers specialising in the design and assessment of residential, mixed-use, commercial and industrial buildings.
Zestpeople Limited is a Christchurch based career management, career transition, coaching and training business. We offer motivating programmes and workshops working with both individuals and organisations including outplacement, retirement planning, job search, retention and development.
Treasure Pot Innovations www.treasurepot.co.nz PO Box 37078, Halswell, Christchurch 8245 Export MPI listed manufacturer of shelf stable marine products.
22A Bartlett Street, Riccarton, Christchurch 8011
The Craypot 71 West End, Kaikoura 7300 Cafe bar.
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Contact us Lobbying, advocacy, business strategy & policy Chief Executive Peter Townsend petert@cecc.org.nz General Manager Leeann Watson leeannw@cecc.org.nz Executive Assistant to CEO & GM Claire McOscar clairem@cecc.org.nz Employment law, employment relations and human resources Employment Relations Advisor Keith Woodroof keithw@cecc.org.nz Employment Relations & HR Advisor Melicia Clough meliciac@cecc.org.nz Health and safety Health and Safety Consultants Helen Mason helenm@cecc.org.nz Steve Cooper stevec@cecc.org.nz Alan Boswell alanb@cecc.org.nz Export & Import and Manufacturing Business & International Trade Advisor Shirley van Waveren shirleyvw@cecc.org.nz Marketing and Communications Marketing – Events & Membership Lydia Stoddart lydias@cecc.org.nz
Events and Networking Events Manager Holly Andrews hollya@cecc.org.nz
Finance, membership Finance Operations Manager Giles Beal gilesb@cecc.org.nz
Events Coordinator Alex Thorpe alext@cecc.org.nz
Membership Advisor Linda Calkin lindac@cecc.org.nz
Events and Awards Coordinator Sam Kennedy samk@cecc.org.nz
Accounts & Membership Liaison Anne Jamieson annej@cecc.org.nz
Training Training Coordinators Mary Botting maryb@cecc.org.nz Alexia Ferguson-Lees alexiaf@cecc.org.nz External Relationships External Relationships Manager Anna Johnstone annaj@cecc.org.nz Skilled Migrants Migrant Employment Coordinator Jude Ryan-O’Dea juder@cecc.org.nz Settlement Information Coordinator Lisa Burdes lisab@cecc.org.nz Grants and Funding Technology & Marketing Development Rob Lawrence robl@cecc.org.nz Business Advisor Jessie Simkiss jessies@cecc.org.nz
Membership Liaison Kellee Berry kelleeb@cecc.org.nz Administration, certificates of origin, reception Executive Assistant Rachel McCann rachelm@cecc.org.nz Administrator Amy Luscombe amyl@cecc.org.nz Administration Assistant Zoe Fowler zoef@cecc.org.nz Business Development Business Development Manager Melicia Clough meliciac@cecc.org.nz Business Development Coordinator Kelly MacIntosh kellym@cecc.org.nz
cecc.org.nz
Helping businesses do business, better. 57 Kilmore Street PO Box 359 Christchurch 8013 Ph 03 366 5096 Freephone 0800 50 50 96 cecc.org.nz info@cecc.org.nz
Marketing –Training & Advisory Vanessa MacRae vanessam@cecc.org.nz
The Chamber helps businesses do business, better. Whether you’re a sole trade, small-medium sized enterprise or a larger corporate, we have something to help everyone. Get the right advice, connect with the right people, upskill yourself and your team, keep up to date, have your voice heard and save with our member savings programme. For membership enquiries, please visit www.cecc.org.nz, phone 0800 50 50 96 or email membership@cecc.org.nz
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The Chamber would like to acknowledge our sponsors and supporters who enable us to provide maximum value to our members.
PRINCIPAL SPONSOR
Next issue mid June 2017 (171) Deadline Booking: 13 April 2017 Copy/Adverts: 28 April 2017
MAJOR SPONSOR
Update magazine is produced by the Canterbury Employers’ Chamber of Commerce and distributed to businesses within the Canterbury and West Coast regions. Please contact the editor with advertising enquiries.
BUSINESS PARTNERS
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@CECC96
Editor Lydia Stoddart lydias@cecc.org.nz 03 366 5096
MARKETING | COMMUNICATIONS | GRAPHIC DESIGN
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The Chamber Update Q2 2017
43
update
Canterbury’s business magazine, from The Chamber
cecc.org.nz info@cecc.org.nz