Franchising USA October 2021

Page 36

ex per t advice

Lucas Frey | CEO | Bella Vista Executive Advisors

Franchisee to Professional Executive: What, Why and How?

Successful franchise owners understand they need to be more than the operations manager following the franchisor’s playbook. You are the CEO of your business. Successful franchise owners are professional managers (executives). You have similar goals, challenges and obstacles as the CEO of any company large or small. You grow personally and professionally expanding your influence over your business and outside the office.

Franchising USA

It is possible to have a significant level of financial gain following the franchisor’s operations manual and surviving. But to earn maximum benefits with your asset, financial and more, like being a positive force for others, the successful franchise owner practices and perfects several key attributes.

Successful franchise owners lead their business with a servant’s mindset Discover what resources your managers need to accomplish their goals. Give them the appropriate resources to get the job done right and set up review processes. Ask questions often.

You don’t need to helicopter manage. Trust that your managers will follow through and reach their goals. If one proves otherwise, work with them on why. This is your work family. Have empathy and know your team well. Help them through adversities and celebrate their victories. Be careful not to over-celebrate the insignificant. You want the real victories to stand out.

The one constant in life is change Professional Executives never stop adjusting. The best at this is the entire New England Patriots organization. According to Reddit, from 2000 (Belichick’s 1st year


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